Job Brief:

The role serves as a point of contact for customers with queries about products, orders and deliveries and provide support for sales representatives. You must be goal-oriented and has a passion for customer service. Ultimately, you should be able to contribute to high quality customer service and work closely with the team to achieve sales targets.

Responsibilities

• Maintain and update customers’ records and sales information

• Responsible for data entry and ensure accuracy of data

• To regularly check on online and newspaper for tenders

• Be updated with new products and features

• Attend to customers’ query promptly

• Verifying orders, contact clients to obtain missing information

• Liaise with the Project team to ensure timely deliveries

• Direct feedback from customers to relevant departments

• Preparation of quotations and Sales Order

• Any other adhoc tasks as assigned by immediate supervisor/head of department

Requirements

• Minimum ‘N’ / ‘O’ level

• Professional certificate/Diploma/Degree in Business Administration, or relevant field

• Minimum 2 years of relevant experience in kitchen equipment & kitchen exhaust system industry

• Proven work experience as a Sales administrator or Sales support agent

• Excellent organizational and multitasking skills

• A team player with high level of dedication

• Ability to work under strict deadlines

Key Responsibilities:

1. Sales Development:

- Identify and pursue new business opportunities.

- Develop and maintain relationships with corporate clients, event planners, and other key stakeholders.

- Conduct sales presentations and client meetings.

2. Marketing Strategy:

- Develop and implement marketing plans to promote catering services.

- Utilize digital marketing, social media, email campaigns, and traditional advertising to reach target audiences.

- Design promotional materials and manage the company's online presence.

3. Event Coordination:

- Coordinate with clients to understand their event requirements.

- Plan and execute catering for events, ensuring all details are covered.

- Work with the culinary team to create customized menus.

4. Customer Relationship Management:

- Provide excellent customer service and address client concerns promptly.

- Follow up with clients post-event to gather feedback and ensure satisfaction.

Requirements:

- Minimum Diploma Holder

- Minimum 2 years sales experience

- Ability to converse in both English and Mandarin (if needed to liaise with Mandarin speaking customers)

- Possess good written and spoken communication skills

- Strong organizational and time management abilities.

- Detail-oriented with excellent multitasking skills.

- Ability to work under pressure and meet deadlines.

- Experience in F&B industry preferred and considered an advantage

- Knowledge of the local catering industry and event planning processes.

- Flexibility to work evenings, weekends, and attend events as needed.

- Location: Mandai

1. Develop maximum profitability based on current and potential customers.

2. Assist in coordinating budgets, forecasts and reports on product/service and pricing trends.

3. Provide general sales supports such as preparing quotation, order processing and delivery arrangement.

4. Any other duties as assigned by the Manager.

5. Employees are to help to achieve the departmental objectives and targets.

6. Take orders via calls, WhatsApp, and emails.

7.Mandarin and English spoken needed

8.Confident to promote and motination of achivements of sales target

Key Responsibilities:

1. Sales Development:

- Identify and pursue new business opportunities.

- Develop and maintain relationships with corporate clients, event planners, and other key stakeholders.

- Conduct sales presentations and client meetings.

2. Marketing Strategy:

- Develop and implement marketing plans to promote catering services.

- Utilize digital marketing, social media, email campaigns, and traditional advertising to reach target audiences.

- Design promotional materials and manage the company's online presence.

3. Event Coordination:

- Coordinate with clients to understand their event requirements.

- Plan and execute catering for events, ensuring all details are covered.

- Work with the culinary team to create customized menus.

4. Customer Relationship Management:

- Provide excellent customer service and address client concerns promptly.

- Follow up with clients post-event to gather feedback and ensure satisfaction.

Requirements:

- Minimum Diploma Holder

- Minimum 2 years sales experience

- Ability to converse in both English and Mandarin (if needed to liaise with Mandarin speaking customers)

- Possess good written and spoken communication skills

- Strong organizational and time management abilities.

- Detail-oriented with excellent multitasking skills.

- Ability to work under pressure and meet deadlines.

- Experience in F&B industry preferred and considered an advantage

- Knowledge of the local catering industry and event planning processes.

- Flexibility to work evenings, weekends, and attend events as needed.

- Location: Mandai

Responsibilities:

1. Responsible for channel development, maintenance, and other related tasks within the region.

2. Promote and propagate product knowledge within the region, achieving the targets set by the company

3. Develop and execute plans and budgets for new product launches.

4.Establish procedures for expense declaration and approval.

5. Sign sales contracts and coordinate resolution of various market issues.

6. Gather and search for customer information, establish customer profiles, formulate follow-up plans, and

implement them.

7. Provide feedback on market dynamics, customer needs, and other information, and propose solutions tosuperiors.

8.Organize regional meetings and participate in regional exhibitions.

9.Other temporary tasks assigned by company management.

Requirements:

1. Over 5 years of experience in market channel business development.

2. Strong affinity, strong learning ability, and passion for the sales industry.

3. Willing to travel frequently.

4. Able to identify with company culture and comply with job transfers.

5.Enjoy challenges, hardworking, optimistic, and positive attitude.

Responsibilities

· Assembly of Electrical control panels/junction boxes according to pecifications and standard operation

procedures

· Perform inspection and electrical functions testing on panel/case

· To carry out troubleshooting on electrical switchboard and generator service report

· Have knowledge on CCTV system, door access system, fire alarm system and telephone system

· Correctly using hand tools and test equipment to be able to determine the main cause of all electrical problems.

· Properly connect wires to transformers, circuit breakers and other electrical components.

· Inspecting electrical equipment, systems and components to be able to identify any defects, hazards, or a need

for repair and adjustment.

· Handle ad-hoc work assigned by superior

Requirements

. With relevant working experience as a electrical technician in switchboards and power distribution

· With relevant working experience in electrical role

· At least NTC/NITEC or Diploma in Electrical Engineering

· Possess good communication and interpersonal skills

· Pleasant personality and possess good working attitude

· Able to work independently with good problem solving skills and team player

What's in it for you:

• A competitive compensation package
• Level up your digital marketing skills through our well structured trainee program
• Exposure to write in a wide variety of industries due to the nature of our clientele
• A hybrid working experience with increased flexibility and productivity, with less time spent commuting
• The versatility to use office space for collaborative projects and to build inter-team relationships
• Plenty of potential to experiment, grow and build a brand with the company with the SEO knowledge you gained

Responsibilities:

• Conduct keyword research to identify content opportunities for clients.
• Write comprehensive landing pages or articles on a variety of topics with minimal supervision.
• Demonstrate the ability to adapt tone and complexity of a piece to speak to the correct audience, as well as align with relevant style guides.
• Demonstrate the ability to implement feedback from editors, clients, and teammates.
• Demonstrate understanding of the project lifecycle and ability to collaborate across departments.
• Hit client SEO traffic goals month over month by creating content that ranks and/or generates passive links.
• Assist with project management tasks including content scheduling and reporting.

Required skills and traits:

• Experience writing for the web, with a focus on digital content including long- and short-form, infographics, and interactives.
• Goal-orientated with the ability to set priorities, meet deadlines, and work independently.
• Strong interpersonal skills and the ability to form productive working relationships in a remote environment.
• Strong project management skills, with ability to handle multiple projects while still working effectively.
• Close attention to detail and a heavy focus on creating quality content.

Sales administration

• Respond promptly to customers' queries
• Have a meeting at customer's site
• Source for materials via emails and phone calls to new and current suppliers
• Issuance / arrangement / coordination of sales and purchase related documents (Purchase Orders, Sales Orders, Invoices, Delivery Orders etc) and transactions in MYOB or other Accounting Program
• Collate and compile accurate instructions and documents (from customers) to Production team
• Coordinate with production staff to ensure timely delivery to customers

Are you ready to take your sales career to new heights? Skyy Design Workshop is seeking a dynamic Event Sales Executive to join our team. As a key player, you'll be instrumental in crafting and implementing effective sales strategies, fostering client relationships, and generating insightful sales reports.

Key Responsibilities:

• Guided On-The-Job Training: Get ready to hit the ground running with comprehensive on-the-job training and access to valuable sales leads.
• Strategic Sales Development: Collaborate with our dynamic sales team to formulate targeted strategies utilizing various channels such as emails, networking, and effective negotiation techniques.
• End-to-End Sales Support: From lead creation and follow-ups to meticulous accounts servicing, you'll be at the forefront of ensuring client satisfaction.
• Immersive Client Interaction: Conduct site-recce, compelling sales presentations, and participate in the tendering process to showcase our exceptional services.
• Cross-Functional Collaboration: Work seamlessly with internal and external stakeholders, including marketing, designers, production, operations, suppliers, and vendors to deliver exceptional events and exhibitions.
• Efficient Documentation: Prepare digital quotations and Delivery Orders to streamline processes.
• Market Expansion: Research and expand our supplier/vendor network to enhance project-related capabilities.
• Performance Tracking: Keep a finger on the pulse of sales data, ensuring the company consistently meets and exceeds sales quotas.
• Insightful Reporting: Create and present comprehensive sales performance reports to inform future strategies.

Requirements:

• Educational Background: Diploma in sales, marketing, and/or business management.
• Skills and Traits: Excellent interpersonal skills, a sales-oriented mindset, and high-level communication and networking abilities.

Perks and Benefits:

• Competitive Compensation: Enjoy a salary range of $2,600 - $3,000.
• Lucrative Commission Structure: Earn a 3% commission and more on net sales value.
• Positive Work Environment: Join a friendly workplace that values collaboration and innovation.
• Transportation Support: Receive reimbursement for transport expenses.
• Parking Perks: Car owners enjoy free parking.
• Health and Wellness: Benefit from dental and medical coverage.
• Performance Recognition: Annual performance bonus to reward your hard work.
• Clear Career Advancement: Unlock opportunities for career growth within our production and operations hierarchy.

Seize the Opportunity to Grow with Skyy Design Workshop!

Ready to elevate your career? Send your resume/CV to [email protected], attention to the HR Manager, and step into a world where your potential knows no bounds.

(a) Warehousing and inventory management

• Warehouse worker skills that should be included on a resume include organization, planning, time management, inventory control, equipment maintenance, teamwork, documentation, and data entry, and attributes listed should include dependability.

(b) Sales Admin

provide clerical support to staff by preparing sales and purchase contracts, correspond and arrange with customers and forwarding agents to ensure smooth and timely cargo delivery, invoicing and customer service.

(c) Provide sales support on eCommerce platforms.

Requirements :

- A levels or Diploma preferred

- At least 1-3 years working experience in preparing documents especially documentation work

- Good team player

- Multi-task as when required

- Computer literate in MS Word, Excel & PowerPoint.

- Able to start work immediately or at very short notice

Salary will commensurate with experience and qualifications

Ovation, a floral styling brand specializing in events and weddings, was founded in 2019. Currently expanding our team, we are seeking individuals who share our passion to come on board with us.

Sales and Consultation:

• Engaging with clients like brides, grooms, or wedding planners to grasp their vision and preferences.
• Suggesting floral designs, bouquets, centerpieces, and other decor elements aligned with the wedding theme, color scheme, and venue.
• Offering comprehensive quotes and pricing details.
• Recommending additional services or personalized enhancements to elevate the experience.

Vendor Coordination:

• Working with various wedding vendors (like event planners, photographers, and venues) to achieve a unified design and flawless execution.
• Organizing delivery schedules and managing logistics for floral arrangements.

Floral Design and Creativity:

• Demonstrating a keen sense of design and aesthetics.
• Keeping abreast of floral trends, seasonal flowers, and color palettes.
• Crafting distinctive and customized floral arrangements that reflect the couple's preferences and style.

Customer Service:

• Establishing positive relationships with clients.
• Addressing any concerns or adjustments throughout the planning phase.
• Providing prompt responses to inquiries.

Communication Skills:

• Ensure clear communication with the team, clients, and vendors.
• Practice active listening to grasp client preferences and needs.

If you see yourself fitting into this role and have a strong passion for floristry, feel free to reach out to us at [email protected].

Job Responsibilities

• To clinch sales projects and meet sales quota
• To respond and follow up on sales enquiries
• To actively look out for new sales opportunities
• To participate in tenders and prepare proposals, tender document and quotations
• To consistently monitor project progress and coordinate with all departments involved to ensure timely project completion
• To verify accuracy of all billings (internal / external) and follow up with clients on payments whenever necessary.
• To prepare Sales Documentations at the point of handing over to client
• To assist Sales Manager to perform any other related duties as required

Job Requirements

• Possess at least a Diploma, in any field.
• Preferably at least 2 years working experience in related field.
• The ability and desire to sell.
• Good communication and interpersonal skills.
• Ability to work both independently and as part of a team.
• Possess a valid Singapore Class 3 Driving Licence & vehicle (Preferred but not a prerequisite)
• Entry level candidates are also welcomed to apply.

You play an important role and be part of a team to provide great customer experience and assistance.

• Location: North, Woodlands
• 5 days (Full time)
• Mon to Fri 8.30am - 5.30pm

Responsibilities:

• Manage day-to-day sales operation.
• Provide excellent support and customer-service
• Sales Order Processing: Quotation, Sales Order, Purchases Order, Delivery Order, Invoicing
• Connect with key customer contacts (external) as needed.
• Order monitoring and coordinate with factory for order status / shipment / delivery schedules.
• Coordinate on shipment / delivery schedules
• Maintaining a good method of consolidation of shipments
• Inventory control (Handle all Inventory, Purchasing, and Shipping related duties)
• Support the operations in the daily activities, to ensure sufficient inventory level and timely delivery.
• Assist in other ad-hoc dutiesas assigned.

Requirements:

• Minimum 1 year of working experience in customer service role.
• Good command of Mandarin and English.
• Mandarin speaking will be added advantage in order to communicate with Suppliers in China.
• Great team player with initiatives.
• Positive attitude and willing to adapt.
• Meticulous and consistent.

Summary of the Job:

· To increase Contract Management Services Group (CMSG) revenue

year on year

· To foster profitable long-term relationships with customer.

· A problem solver for clients to roll out RFQ and SO successfully

Job Responsibilities:

· Responsible for researching and developing marketing opportunities

and planning and implementing new sales plans to increase CMSG

Sales revenue.

· Seek new project opportunities with existing customers

· Prepare & lead Company presentation and RFQ presentation on

Concept, Cost, Price

· Manage customer expectations comprising Bill of materials changes

such as additional or removal of parts request, unclear specification,

quick turn rework, assessing ECN implementation, KPI measurements

and erractic changes to PO such as push-out, cancellation & pull-in.

· Manage Customer Master Agreement for Management approval with

cross-functional input gathered

· Lead & drive RFQ roll-up by NPI and coordinate with Customer Service

to release official RFQ

· Oversee direct communications with Customers

· Manage SO trigger and communication by initiating kick-off meeting

with internal and customer

· Lead and drive for FA approval and final product costing after FA

approval

· Support delivery and quality escalation

· Manage material price up request from purchasing or/and production

or/and NPI to ensure margin is maintained.

· Drive NPI, Purchasing, Manufaturing and Production on Cost

reduction based on selected basket of goods.

· Achieve Management objectives and key performance indexes set

· Perform additional duties as assigned.

Job Requirements:

· More than 10 years experiences in Sales and Marketing

· Degree/Diploma in Mechanical /Manufacturing Engineering field or

any professional qualification related to Sales and Business

developments

· Preferably minumum more than 5 years in contract manufacturing

and 3 to 5 years in metal machining industry.

· Ability to analyse and solve technical problems, make technical

proposals.

· Strong leadership qualities with good communication, written and

interpersonal skills

· Customer-focused and results-driven.

· Able to work independently or with the team.

· Able to operate in a fast-paced and changing market environment

· Basic MS Office proficiency.

· Able to accomplish sales-related reports and presentations

We're hiring a Sales Travel Coordinator to join our team! This role involves managing travel inquiries, bookings, and ensuring top-notch customer service. Key responsibilities include:

- Handling travel inquiries via phone, email, and in-person, providing detailed information about services, itineraries, & pricing.
- Coordinating travel bookings for transportation, and tours with accuracy & efficiency.
- Building strong relationships with clients, travel agents, and service providers to facilitate seamless travel experiences.
- Promoting travel packages, special offers, & promotions to drive sales leads & revenue.
- Collaborating with the marketing team to attract & retain clients.
- Processing payments, issuing invoices, and maintaining accurate sales records.
- Staying updated on industry trends, destinations, and travel regulations.
- Handling customer inquiries, complaints, & feedback promptly to ensure satisfaction.

Additional Responsibilities:
- Managing client relationships to understand preferences and anticipate needs.
- Supporting the sales team in achieving targets by providing administrative assistance and generating leads.
- Staying informed about travel products and industry trends to effectively promote and sell packages.
- Preparing sales reports, analyzing metrics, and identifying improvement opportunities.

Requirements:
- O level
- Must have minimum 2 years of travel agency operation experience.
- Strong communication, negotiation, and customer service skills.
- Proficiency in Microsoft Office and travel booking systems.
- Excellent organizational skills and attention to detail.
- Ability to work independently and in a fast-paced environment.

If you're passionate about travel and sales, with the skills to excel in this role, apply now to join our team and help create unforgettable travel experiences while driving sales success.

Job Responsibilities

- In-house design for company’s collateral

- Content creation for social media platforms such as Facebook, Instagram, YouTube


- Maintain company’s objective by generating inbound leads via Facebook Ads, Google Ads (Paid and Organic)
 - Photography cum videography required at job sites for completed projects, followed by photo/video editing/production for content


- To handle online marketing eg Facebook, Instagram, and company website


- Responsible to assist in marketing planning and execution

Requirements:

- Knowledge in Adobe Photoshop / Illustrator / Canva

- Knowledge in social media marketing skills

Job Responsibilities

- In-house design for company’s collateral

- Content creation for social media platforms such as Facebook, Instagram, YouTube


- Maintain company’s objective by generating inbound leads via Facebook Ads, Google Ads (Paid and Organic)


- Photography cum videography required at job sites for completed projects, followed by photo/video editing/production for content


- To handle online marketing eg Facebook, Instagram, and company website


- Responsible to assist in marketing planning and execution

Requirements:

- Knowledge in Adobe Photoshop / Illustrator / Canva

- Knowledge in social media marketing skills

JOB DESCRIPTION / RESPONSIBILITIES

• Drive Product management and brand awareness to the Sales Team
• Drive sales and maximize margin through inventory management & quote strategies
• Understand the industry by providing market and competitive analyses to formulate appropriate price negotiation with suppliers
• Responsible for achieving sales targets and goals for a specific product group
• Foster and strengthen Suppliers relationships
• Identify and coordinate with Sales/FAE team to turn NBO to actualization.
• Assist in resolving support issues from internal sales and operation team etc
• Maintain Price File/Product module on Quarterly/Half Yearly basis
• Carry out NBOs Conversion to Orders and Lost Orders Analysis on Quarterly/Half Yearly basis.
• Responsible for timely submission of monthly and quarterly sales and analysis reports.
• Maintain proper follow-up systems
• Additional duties as assigned

Qualifications:

• Graduate of Engineering
• 4 Year Course Graduate
• Preferably with 2-3 years’ experience in electronics industry
• Applicants without relevant experience welcome to apply, training will be provided
• Good team player to effective work with co-workers and external contracts to respond positively to situations
• Strong organization skills to anticipate, plan, organize and self-monitor workload
• Working knowledge of Microsoft Office (Excel, PowerPoint and Word)
• Proficient in oral and written communication
• Able to communicate effectively in English & Mandarin to liaise with Chinese suppliers

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description

To create and lead a sales team for a local interior design firm.

Responsibilities

- Report to board of directors on sales plan and marketing mechanism

- Service existing company clients, maintain good relationship and increase sale

- Development potential clients and bring in new business

- Be sales orientated and aggressive in achieving sales target

- Other ad hoc duties assigned by the management

Requirements & Benefits

- Minimum 2 years’ experience in sales or business development

- Good knowledge in the workflow and market practice in Interior Design and carpentry works

- Flexible working hours and own arrangement on working location

- Periodically report to office for reporting or meeting

- Basic salary + transport allowance + commission, average $8,000/- to $13,000/- per month

- Company mobile SIM card

- Medical benefits

Interested applicants, please email resume to: [email protected]

(Licence No. 04C4555, by applying this job, it's agreeable that you consent us to collect, use, disclose and/or process your personal data for your job placement purposes.)

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Job Description

• Preparing and consolidating sales reports.
• Perform administrative support to Sales Team
• Other ad-hoc duties as assigned by the Management

Requirements

• Excellent organizational and time management skills
• Strong attention to detail and accuracy
• Effective communication and interpersonal skills
• Proficiency in MS Office Suite, particularly Excel and PowerPoint
• Ability to work independently and collaboratively in a team
• 5.5 days
• Only Singaporeans may apply

Responsibilities :

• You will be responsible for defining business strategy, developing and executing sales plans, managing marketing budgets and implementing action plans to meet revenue growth and commercial targets through establishing strategic business relationships with customers, espeically China, Europe and Russia Market.
• You will work closely with distributors, building strategic alliances and seeking opportunities to collaborate, with the objective of meeting sales and revenue targets. Spearheading the entire sales process from business development, sales presentation, pricing strategy and negotiation.
• Brand building is a priority and you will seek to increase brand visibility and recognition.

Requirements:

• Degree in Business Administrative with at least 10 years' of relevant sales experience.
• Currently holding a similar senior level role in the industry, has a strong existing network in the related industry and an in depth understanding of industry and market trends.
• Sales experience in technical or competitive products, coupled with well pronounced business acumen and successful sales track record will have an added advantage.

Job Description & Requirements
Directs the development of company market requirements for specific products or product lines, including product strategy definition, requirements analysis, and pricingMonitors the development of business plans, assesses market penetration, and product positioning to drive competitive advantage, revenue and increase market shareReduces broad concepts and business strategies into structured product marketing plansGathers competitor's market share, activities and strategies and map out concrete strategies to penetrate, defend and recover market shareEstablishes pricing strategies and develops marketing tools for successful product introductionsIdentifies customer needs and communicates customer feedback to engineering, management and procuring teamLeads new product introduction and business plans with joint departments to keep up with the commercial needs of customersManages booking and sales forecast target accurately with close alignment to managementSelects, develops, and evaluates personnel to ensure efficient operationEstablishes good relationship with customer key stakeholders to achieve good customer satisfactionContains and manages escalation from customer key stakeholders· Provides clear and concise executive update for customers management reviewTakes ownership to write clear and concise meeting keynotes and drive action plan with internal team to achieve goals within target datesManages within budgeted cost and ensure company's profitabilityManages AR and sign-offs to ensure timely closure

If you are a individual who thrive in high-speed environments, embrace challenges of continuous growth, self-proclaimed workaholic who has insatiable drive to push boundaries and always perform beyond expectations, then Takagi Ramen is the professional playground that you have always been looking for!

Join us and join the team that revolutionizes the QSR industry and rewrites the rules of success!

Job Description & Responsibilities:

Marketing

• Execute innovative online marketing campaigns and oversee its successful implementation by pulling resources from the production & design industry
• Lead the conceptualization and development of digital contents while ensuring compliance with brand positioning, brand standards and guidelines
• Drive regular management and analytical reporting against performance of all digital marketing activities
• Manage and maintain partnership with respective appointed project stakeholders
• Report digital marketing activities for review with management on a weekly basis
• Lead and coordinate CSR projects from beginning to end to shape our brand direction strategies that will drive acquisition and customer loyalty retention
• Implement, track, execute and prioritize marketing project roadmaps and timelines
• Provide analysis and regular reporting of social media and CTA marketing engagement metrics to improve outlet sales
• Manage both digital marketing and loyalty budget to achieve efficiency of spend to meet business goals
• Manage the marketing aspects of the business, ensuring timeline in social media calendar is achieved. Creates stronger brand recalls and branding for the company to help improve company year on year sales
• Management of company’s social media channels (Website, FB, IG, Google reviews, etc)
• Regular organic posting according to social media calendar, engaging followers, and responding to their enquiries
• Develop strong relationships with cross functional teams to ensure the efficient execution of marketing initiatives
• Assist with measuring the effectiveness and performance of marketing campaigns against company Growth KPIs
• Work closely with influencers on marketing campaigns and events, utilising the approved budget
• Launch targeted campaigns to increase Mobile App acquisition and usage rate

Training and Compliance

• Understand the business goals, identify performance gaps, and recommend solutions
• Develop, plan, prepare, implement, and improve the training program for staff
• Update and maintain the training manual, materials, and knowledge base
• Conduct soft-skills training for all outlets staff according to SOP and required standards
• Design and implement new training framework and ensuring full use of our company's internal training app
• Plan, implement, execute, and evaluate training plans.
• Co-ordinate and communicate effectively on outlet staff performance issues with the HR & Operations department
• Manage and track induction and onboarding program for new employee
• Responsible for identifying all the staff training needs and actively involved in the professional upgrading of the staff skill set and mindset
• Work on all areas of training including product knowledge, customer service, service excellence and other modules in the total training regime
• Evaluate and ensure the effectiveness of the training program
• Manage and oversee the company's call center department
• Conduct compliance and CCTV audit checks of outlets remotely
• Ensure all Recovery, Disciplinary, Retraining and Compliance (RDRC) is conducted in a timely manner.
• Conduct weekly theory and practical training with outlet staffs in strict accordance to our training modules at our HQ
• Troubleshooting all IT related matters relating to our website, delivery platforms as well as Mobile App.

Working Hours:

5 days work week

Salary Range:

$4500 - $5500 per month

Working Location:

31 Woodlands Close #07-22/23 Woodlands Horizon, Singapore 737855

Job Requirements：

• A Bachelor's Degree in either Business/Hospitality or Marketing preferred.
• Proven working experience in Marketing for at least 3 years and/or at least 3 years working experience as Training Manager in strategic planning and relevant experience in a reputable Restaurant Chain.
• Track record in executing successful training programs.
• Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in-classroom training, e-learning, workshops, simulations etc.)
• Excellent interpersonal skills, communication skills, and leadership skills.
• Ability to plan and manage time effectively
• Strong multitasking skills
• Basic Canva and Graphic Design skills will be an additional bonus

Job Benefits:

• Running a well-respected company in the industry that is known for being the only homegrown affordable QSR ramen chain serving affordable food to the locals
• Quarterly staff recreation and entertainment budget (for managers' use only)
• 14 Days Annual leave,
• Individual Managerial Profit-Sharing bonus of company's annual net income paid out every quarter the next year
• Good Career Advancement Opportunities
• Paid medical leave and compassionate leave

If you are interested, please Whatsapp our HR Dept @ 98889975 or 92978413!