Responsibilities:

• Content Strategy: Develop and implement strategies to deliver content to the right audience on various channels including Facebook, Instagram, Google, TikTok and Xiaohongshu.

• Promotional Material: Design and create promotional materials, including posters, brochures, flyers, advertisements, and other types of print.

• Social Media Campaigns: Brainstorm, plan, and execute innovative social media campaigns for multiple platforms, adhering to brand guidelines.

• Integrated Marketing Strategies: Plan and develop integrated marketing strategies to increase lead generation and drive brand awareness, engagement, and conversion, utilizing both digital and offline media.

• Photography/Videography Coordination: Assist and coordinate any photography or videography needed for marketing campaigns and social media content.

• Marketing Research and Analysis: Conduct market research to identify trends, opportunities, and customer preferences, and analyze data to inform marketing strategies and campaigns.

• Competitive Analysis: Monitor and analyze competitors' marketing activities to identify strengths, weaknesses, opportunities, and threats.

• KPI Achievement: Monitor and achieve key performance indicators (KPIs) to ensure marketing goals are met and provide regular reports on campaign performance.

• Website Management: Maintain and monitor the company website on WordPress, ensuring content is up-to-date and optimized for SEO.

Requirements:

• Bachelor’s Degree or Professional Qualification in Marketing, Mass Communication, Design, or a related discipline.

• Minimum of 1-2 years of relevant experience in the field.

• Proficient in creating and publishing creative content for multiple platforms (Facebook, Instagram, YouTube, TikTok, Google, Xiaohongshu).

• Experience with using various digital marketing tools and platforms, including Facebook Ads Manager, Google Ads, Google Analytics, etc.

• Highly driven, organized, creative and digitally savvy.

• Ability to work well both independently and as part of a team.

• Strong command of English and Mandarin, both written and spoken.

• Proficiency in Adobe Illustrator, Photoshop, Premiere, or other photo/video editing tools.

• Experience in SEO article writing is a big plus.

Major Responsibilities:

Able to handle On-Site Sales and Retail Operations.

Understand customer needs and provide information required to encourage a purchase.

Consistently promoting and selling company products and services.

Achieve the monthly sales target set by the Company.

Other duties as assigned.

Requirements:

At least 5 year(s) of working experience in the related field

Maintaining a positive attitude and focus on customer satisfaction

Able to use basic computer skills such as Microsoft Word, Excel and Email.

Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

The job scope of a Sales Support Associate typically includes providing administrative support to the Sales departments.

Some of the key responsibilities includes:

• Build rapport and communicate well with clients and answer all incoming queries (online, phone enquiries, etc)

• Assist to check and update orders into the system

• Plan and Create Sales quotations / confirmation orders in a timely fashion

• Assist to update keying in of data in the ERP system

• Assist and ensure that all orders are prepared accurately to ensure 100% delivery success rate for all customers • Administrative work to assist the team (Admin)

• Any other duties assigned by the In-Charge

Requirements:

• Min 2 year of experience

• Good Command of MS Word & MS Outlook

• Strong, Good & Strategic Team Player yet able to work Independently

• Good Interpersonal skills

• Highly-Motivated & Experience in F&B Industry would be an advantage

• Ability to start ASAP would be an advantage

We are a fast growing Home-grown SME specialising in mechanical engineering services works, fabrication, surface engineering coatings, workshop machining etc. Looking to hire experience and self-initiative dynamic individuals, to fill the post of Sales Managers. Hard Work environment. Required class 3 driving license. Experience in Marine, Process, Power plants industries are advantage.

Pls whatsapp 98321639

Job Responsibilities:

• Handle event & sales activities such as follow up purposes and client visit
• Responsibilities for create contracts, quotations, proposal and event floor plans.
• Ensure all menu proposals are presented to the client accurately & effectively
• Maintain accurate and up-to-date records of all -Sales reports and transactions
• Ensure maximum utilization of space
• Conduct property inspection and recommend on set up planning of the function
• Conduct sales calls/blitz Frequently liaise with Catering Sales Manager on business pick up guests' request.
• To achieve revenue goals for corporate functions.
• Any other appropriate duties and responsibilities as assigned

Requirements:

• Diploma holder with min 1 year experience in sales and/or service/customer facing roles.
• Passionate and high level of customer-centricity.
• Proficient in MS Excel.
• Highly motivated & self-driven, able to work effectively in a team

Job Responsibilities

• Lead, mentor, and manage the sales team to maximize their potential and performance

• Identify and secure new business opportunities by targeting corporate clients, event organizers, and private individuals

• Develop and implement effective sales strategies to drive business growth and achieve sales targets

• Conduct market research to stay informed about industry trends, competitors, and potential opportunities

• Oversee the preparation and presentation of customized catering proposals and quotations to clients

• Build and maintain strong relationships with existing and prospective clients to understand their catering needs and preferences

• Ensure exceptional customer service before, during, and after events to guarantee client satisfaction and repeat business

• Collaborate with the operations and culinary teams to ensure seamless execution of catering events

• Maintain accurate records of sales activities, client interactions, and progress toward targets providing regular reports to senior management

Requirements

• Proven experience as a Head of Catering Sales, preferably in the catering, hospitality, or F&B industry.

• Knowledge of the Singapore catering market and industry trends is a plus.

• Strong leadership and team management skills.

• Excellent communication and interpersonal skills.

• Strong negotiation and persuasion abilities.

• Ability to work independently and as part of a team.

• Detail-oriented with strong organizational skills.

• Proficiency in Microsoft Office and sales ordering software.

• Degree in Business, Marketing, Hospitality Management, or a related field.

Singaporeans or Singapore Permanent Residents are welcome to apply.

Your role is focused on several key areas: meeting sales targets, promoting ethical products scientifically, managing customer relationships, analysing sales trends, and ensuring compliance with procedures. Below is a detailed outline of your duties and responsibilities:

Duties and Responsibilities:

1. Call Coverage: Regular Doctor Visits, Pre-call Planning, Call Rate, Call Plan Preparation, Daily Field, Work Preparation, Daily Call Report, Route Plan Updates, Master Customer List.

2. Sales & Promotion: Customer List Review, Medical Call Planning, Product Message Delivery, Account Expansion

3. Stock Check & Follow-ups: Stock Balance Checks, Expiry Monitoring, Returns Management

4. Detailing and Medical Calls: Product Detailing, Feature & Benefit Awareness, Sales Techniques, Product Adoption, Sales Closure

5. Building Partnerships: Service Orientation, Follow-up, Sales Expansion Solutions

6. Market Intelligence: Product Feedback, Competitor Monitoring, Sales Growth Opportunities

7. Sales Process Completion: Order Placement, Order Follow-up, Issue Resolution

8. Sales Target Achievement: Monthly Sales Forecasting, Performance Tracking, Target Achievement

9. Sales Analysis and Forecasting: Sales Data Analysis, Sales Data Tracking

Requirement:

· Candidates must possess at least ‘O’ Level, Diploma and above

· Hardworking, independent and result-oriented

· Strong communication and interpersonal skills with good command of English

· Relevant experience in healthcare sales will be an added advantage

· Class 3 driving licence with own vehicle will be an added advantage

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

Roles & Responsibilities:

Strategic Business Development (40%)

• Identify and make new contacts within Singapore-based key clients.
• Develop and refine outreach strategies and tactics.
• Evaluate potential fit of prospects by conducting market research with available tools and resources.
• Determine which partnerships have the highest potential to pursue.
• Conduct research to identify market trends, customer needs, and competitor activities.
• Gather feedback from clients.

Sales Support Operations (40%)

• Work closely with the sales team to generate leads, participate in client meetings, and contribute to the development of client relationships.
• Understand and interpret client business and technical requirements in order to translate product benefit across all types of clients and partners.
• Support the sales team in calling and qualifying leads.
• Respond to and convert inbound enquiries via various channels.
• Prepare quotations, invoices and communicate timelines and requirements.
• Ensure that client follow-ups are in place and completed in a timely manner.
• Maintain customer relationship, accounts and contracts.
• Manage billings.

Marketing Support (20%)

• Collaborate with the marketing team to develop content and materials to generate new leads.
• Assist with executing digital marketing campaigns across various channels, such as email, social media, and online advertising.
• Monitor social media channels and engage with followers to foster community interaction.

Requirements:

• Currently enrolled in a Bachelor's or Master's degree program in Business Administration, Marketing, or any relevant field.
• Good verbal and written English communication skills.
• Effective communication and interpersonal skills.
• Strong organizational skills, attention to detail, and the ability to prioritize in a changing environment.
• Able to commit at least 4-6 months, ideally full-time internship.

Working Hours:

• 5 Working Days Per week (Mon-Fri, 10:00-19:00)
• Strictly No Overtime and No Bring Work Home Culture

Location:

• 5 minutes’ walk from Singapore Jurong East MRT

Quick Apply:

• You may send your Resume/CV to: admin(at)sthua.edu.sg

OR

• Please fill up the application form: https://forms.gle/9ZUptTcsM19tcXMBA

(1) Service Technician (Home Appliances)

KEY RESPONSIBILITIES

1) Provides after-sales technical service on the breakdown, troubleshooting and repair of home appliances (Fridge, Washing Machine, Wine Chiller, etc)

2) Attend to walk-in customers for technical support

3) Handle customers’ enquiries on technical issues

4) Follow up on outstanding issues in a timely manner

5) Spare parts ordering and control

KEY REQUIREMENTS

1) NITEC/Diploma in Electrical/Mechanical Engineering/Air-conditioning & Refrigeration

2) Knowledge & skills in refrigerators, washing machines and other home appliances servicing and repairs

3) Team player, Trustworthy, Customer-oriented and Attention to detail

4) Process class 3 driving licence

5) Computer skills with MS Office applications knowledge

6) Team player, Trustworthy, Customer-oriented and Attention to detail

• MNC, 5 days, Bulim, Transport provided
• $2400 - $3000 (basic), AWS, performance bonus
• Allowances, medical/dental benefits

Job scope:

• Handle day-to-day operations for key accounts including order processing invoicing and reporting
• Liaise with customers and internally to ensure material availability and fulfill shipment
• Follow up and update customers their order and or delivery statuses to ensure on-time delivery to customers
• Work closely with internal teams to solve problems and respond to customer requests and questions
• Able to work under pressure (especially during month end)

Requirements:

• Possess minimum GCE 'N' or O' level, Diploma in any discipline
• Candidates with no experience can apply
• Diligent, flexible, good communication and interpersonal skills with internal and external customers.
• Ability to multitask and adaptable to changes
• Must be independent, possess good follow up skills, meticulous and mature team player
• Knowledge of basic Microsoft Excel functions e.g. v-lookup, pivot table

Interested applicants, please send your profile to [email protected]

Job Responsibility

· Responsible for Marketing and establishing new sales channels.

· Answer customers inquiries through email or phone.

· Experience in planning and implementing sales strategies.

· Maintain good relationships with existing clients and explore potential & new customers.

Requirements

· Preferable with at least 2 years’ experience in sales and be familiar in construction industry.

· Outdoor sales experience will be preferred,

· Ad hoc assignments.

Full job description

Become part of a leading energy technology company as a Senior / Technical Sales Engineer specializing in Battery Energy Storage solutions. In this role, you'll collaborate with a diverse team to develop cutting-edge solutions for global customers. Contribute to the energy transition, support projects from design to execution, and provide technical expertise to enhance customer satisfaction. This position offers an opportunity to work on innovative energy storage technologies while being part of a company committed to sustainability and global impact.

Key responsibilities for this role will include (but are not limited to):

• Conducts discovery calls with potential customers to identify current state, ideal state and required capabilities for a solution
• Provides pre-sales software demonstrations of our products and services
• Recommends solutions to problems identified by customers and potential customers
• Answers technical functionality questions about our products and services
• Identifies opportunities for our products and services, including training and professional services
• Maintains expertise in all our products and services as they relate to each customer segment
• Collaborate with colleagues to translate customer needs into technical proposals
• Assist to Design high-level system drawings and layouts for effective solutions
• Create bills-of-material and labor cost estimates
• Develop a deep understanding of energy storage technologies to support the Sales team
• Support projects from design to execution phase
• Conduct training sessions for internal and external teams on the company’s Energy battery storage solutions
• Provide technical support during client interactions

Required and desired skillsets, experience, and qualifications for this role:

• Degree / Diploma in engineering Electrical or a related technical field
• Minimum of 3 years of professional experience in energy storage, solar, power generation, or industrial EPC works
• Ability to address complex technical challenges and communicate findings clearly
• Proficiency in developing technical and financial models using Excel
• Comfort with independent work and moderate travel requirements
• Strong interpersonal skills with fluency in English
• Ability to utilize Excel spreadsheets, create Excel trackers, and be able to use Word and Powerpoint for reporting/presentations via teams or in person.

Key Responsibilities:

Develop and implement strategic sales plans to achieve company targets and expand customer base.

Set individual sales targets and performance metrics.

Monitor sales performance and provide regular reports to senior management.

Identify new business opportunities and markets to drive growth.

Build and maintain strong relationships with customer

Collaborate with other departments to ensure effective communication and coordination of sales activities.

Stay updated on industry trends, market conditions, and competitors' activities.

Qualifications and Skills:

Diploma and above in Business Administration, Marketing, or related field.

Proven experience as a Sales Manager or similar role in the Marine industry.

Strong leadership and management skills with the ability to inspire and motivate a sales team.

Excellent communication, negotiation, and interpersonal skills.

Proven track record of achieving sales targets and driving revenue growth.

Solid understanding of sales techniques, strategies, and best practices.

Ability to analyze sales data and trends to identify opportunities for improvement.

Ability to work under pressure and meet tight deadlines.

Need to entertain customers after work

Willingness to travel as required.

Fresh grads are welcome!!!!!

Maintain all company social media platforms

Spearheads strategy for social media & digital solutions for the business

Maintain day to day business operations & report to supervisor

Someone proactive, great team player, eager to learn & adapts fast in fast changing environment

Flexible work arrangement ok

Job Description & Requirements

• Manage Sales Activities including address customers' enquiries, invoices & delivery orders, sales order processing, initialling of quotations and collection of payments.
• Perform support to sales admin & marketing functions.
• Site visit / meeting to discuss on delivery requirement. Updating data, filing and others sales support.
• Provide inside sales support to internal department to ensure team efficiency and effectiveness.
• Other Ad-hoc sales & admin duties assigned.
• Follow up marketing channel management.
• Propose and conduct build-up of an efficient net-work of distributors in assigned territory.
• Co-operate with distributors to implement sales and/or marketing activities/programs in the assigned market.
• Co-operate with distributors working with their customers such as retailers, contractors, specifies to gain some key sales & marketing objectives in respect of sales volume, market coverage, retail chain-efficiency and so on.
• Build up networking with construction companies, contractors, specifiers, board of project management.

Qualifications

• Possess at least a Diploma/Advanced/Graduate Diploma or bachelor’s degree in business administration / Management Studies / Sales & Marketing or equivalent.
• Having a minimum of 1 years working experience in sales will be an added advantage.
• Possess basic materials and market trend knowledge
• Knowledge of cemen and concrete technology or building materials
• Knowledge of latest product trends and activities
• Must be computer literate and have basic computer skills for reporting and presentation purposes
• Have strong interpersonal and communication skills
• Self-motivated and independent

Roles & Responsibilities

Job Description:

• Manage existing customers and develop new customers, and understand customer’s business status, look for business opportunity and foster good customer relationship for revenue growth and customer retention
• Responsible for the preparation of solution proposals and quotations for customers
• Lead in the company’s marketing efforts
• Collaborate with internal staff for technical sales support
• Other duties as assigned

Job requirements:

· NTC-2 certificate/Diploma/ Business with at least 1 years related experience in service industry.

· Good Communication skills.

· Proficiency in Microsoft Office.

· Aggressive, persistent, proactive and must be a good team player

· Advantage -Chinese speaker - Only local & PR accepted

Job Summary:

The Sales Operations Management Assistant supports the sales operations team by assisting with the coordination, planning and execution of sales activities. This role involves handling administrative tasks, analyzing sales data, preparing reports, and ensuring smooth communication between the sales team and other departments.

Key Responsibilities

1. Administrative Supports:

• Maintain and update sales databases and records.

• Handle correspondence, emails and other communications on behalf of the sales operations team.

2. Sales Data Management:

• Collect, organize, and analyze sales data to support decision-making processes.

• Prepare regular sales reports, dashboards, and presentations for management.

• Ensure data accuracy and integrity within the CRM and other sales systems.

3. Process Improvement:

• Identify areas for improvement in sales processes and workflows.

• Assist in the development and implementation of new ales strategies and procedures.

• Provide training and support to the sales team on new tools and processes.

4. Coordination and Communication:

• Facilitate communication between the sales team and other departments, such as marketing, finance, and customer service.

• Coordinate and manage sales events, trade shows, and promotional activities.

• Support the onboarding process for new sales team members.

5. Customer Relationship Management:

• Assist in Managing customer accounts and relationships.

• Handle customer inquiries and provide timely and accurate information.

• Support the sales team in building and maintaining strong customer relationships.

6. Sales Performance Monitoring:

• Track and analyze key sales performance metrics.

• Provide insights and recommendations to improve sales productivity and effectiveness.

• Monitor sales targets and quotas, assisting the sales team in achieving their goals.

7. Miscellaneous:

• Perform other duties and special projects as assigned by the Operations Manager.

• Stay updated on industry trends and best practices in sales opetations.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field.

• 2+ years of expenience in a sale support or administrative role, preferably in sales operations.

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

• Strong analytical and problem-solving skills.

• Excellent organization and multitasking abilities.

• Effective communication and interpersonal skills.

• Detail-oriented with a high level of accuracy.

• Ability to work independently and as part of a team.

• Able to work retail hours/shifts

Key Responsibilities and Requirements:

• At least 2 years of Sales experience within the interior design/renovation sector.

• With presentations and time management skills.

• Diploma / certification in any of the following: Architecture, Interior Design, Project/construction management, related building construction/ M&E studies.

• Familiar with, electrical, Celling partition work, carpentry, Tilling work, Awning work, renovation works and fit-out works.

• Experience in managing multiple projects.

• Positive, commitment and “can-do” attitude.

• High integrity, good team player, keen desire to learn, contribute, advance and progress with the company.

• Delivering business/Market share in collaboration with Zonal Sales teams for the year/quarter/month

• Salary+Sales Commission+Yearly Bonus

• Responsible to lead development and implementation of key strategic marketing initiatives for Singapore comprising of PQ, CPC, PDA and Bussmann in order to achieve the Sales Revenue growth in Singapore year on year

• Coordinating market analyses with sales team members and defining appropriate forecasts and plans

• Driving sales efficiency by delivering appropriate product knowledge information and training for each salesperson

• All works Monitoring with subcontractor and handover to clients.

• Monitoring Payment

Job Description & Requirements

JOB DESCRIPTION & REQUIREMENTS

· Setting sales goals and developing strategies for meeting goals

· Researching prospects and generating leads

· Handling customer enquiries and communication

· Preparing sales quotation and proposals

· Building and maintaining the customer database

· Engage in all aspects of the sales process towards customer satisfaction

· Degree or Diploma, preferably in a numerate discipline

· Minimum 3 years of relevant working experience

· Good working knowledge of the relevant computer software

· Team player with strong communication and interpersonal skills

· Self-motivated with good negotiation and problem-solving skills

* Develop and maintain strong in-store product knowledge

* Assist walk-in customers in purchasing products

* Promote products and optimize sales opportunities

* Attend to customer orders and inquiries

* Perform housekeeping duties to maintain the store’s cleanliness and image.

Requirements:

* Service-oriented and passionate to go the extra mile for customers

* Good discipline and honesty

* Good team player, vigilant and energetic

* Effective interpersonal skills and love to interact with people

* Well-groomed and always observe the good image and reputation of the company

* Required 5 yrs sales experience

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

• 5 days, Jurong, Transport provided
• $2400 - $3000, AWS, performance bonus
• Medical/dental benefits
• Knowledge in MS Excel

Responsibilities:

• Handle day-to-day operations for key accounts including order processing invoicing and reporting
• Liaise with customers and internally to ensure material availability and fulfill shipment
• Follow up and update customers their order and or delivery statuses to ensure on-time delivery to customers
• Work closely with internal teams to solve problems and respond to customer requests and questions
• Able to work under pressure

Requirements:

• Possess minimum Higher Nitec & above
• Candidates with no experience can apply
• Diligent, flexible, good communication and interpersonal skills with internal and external customers.
• Ability to multitask and adaptable to changes
• Must be independent, possess good follow up skills, meticulous and a team player
• Knowledge of basic Microsoft Excel functions e.g. v-lookup, pivot table

Interested applicants, please send your resume to [email protected]

Job Responsibilities:-

- Prepare for quotation using the system and required to register new items and mapping with code book in system.

- Contact customer for quotation follow up and receiving feedback about the submitted quotation.

- Required to contact the local and overseas (most likely Korea) vendors to get quotation for new items.

- Required to learn & study Marine Diesel Engines as an Engine Builder (STX Engine).

- Outstanding Invoice chasing.

Essential duties and responsibilities : -

- Good MS Office skills

- Good communication skills

- Entry level candidates are welcome/experienced person whose major in Mechanical engineering or who is interested with marine engine machinery.

About the role

We are seeking a highly motivated and experienced Senior Sales Support Executive to join our team. This role will provide advanced support to the sales team, ensuring seamless operations and exceptional customer service. The ideal candidate will act as a pivotal link between various departments, manage customer inquiries, and contribute to the achievement of sales targets.

What you will be doing

• Sales Support Coordination: Assist sales representatives in preparing quotations, proposals, and presentations. Ensure all SOPs are updated and communicated to the relevant customers. Follow-up quotation requests from customers and track conversion success. Identify process improvement opportunities and work with Sales manager to implement them.
• Business Implementation: Participate in new or adjusted projects’ implementation, following-up with internal and external stakeholders on milestones and targets to achieve. Proactively share innovative ideas to improve current processes in place and mapping opportunities to achieve success.
• Customer Relationship Management: Maintain and update customer information in the CRM system. Handle customer inquiries and resolve issues promptly to ensure high levels of customer satisfaction. Escalate topics to Sales Manager to remove blockers and update the customers accordingly.
• Order Processing: Oversee the order processing cycle from receipt of the order to delivery, ensuring compliance with company policies and customer requirements. Work closely with Operations to understand bottlenecks and propose short and long-term fixes.
• Reporting and Analysis: Generate weekly/monthly sales reports and analytics to track performance metrics. Provide insights and recommendations to improve sales processes. Understand the customers’ needs in terms of reporting and align with IT teams to tailor the solution.
• Cross-functional Collaboration: Work closely with the operations, finance, IT and logistics teams to ensure coordinated efforts in meeting customer needs and achieving sales objectives.
• Market Research: Conduct market research to identify new business opportunities and support the sales team in strategic planning. Share market updates and news with the relevant customers.

The successful candidate

Essential

• Bachelor’s degree in business administration, Marketing, Logistics, or a related field.
• Experience: Minimum of 3 years of experience in sales support, preferably within the logistics or transportation industry.
• Strong understanding of sales processes and customer service principles.
• Excellent communication and interpersonal skills.
• Proficiency in CRM software and Microsoft Office Suite.
• Analytical and problem-solving abilities.
• Ability to multitask and manage time effectively in a fast-paced environment.
  

Desirable

• Detail-oriented and highly organized.
• Proactive and able to work independently.
• Team player with a positive attitude and strong work ethic.