Location: Pasir Panjang Singapore

Assignment Duration: Contract Role

Desired Start Date: April 2024

End Dae : March 2025

Salary Range: S$8,500 to S$12,500 (depending on experience)

Responsibilities:

• Drive mid-size or large-scale projects from start to finish as a key individual contributor, ensuring successful execution of marketing campaigns, projects, and programs.
• Driving the full lifecycle of campaigns and projects from budget reconciliation to social media promotion. You play a critical role in building client brand recognition by developing strategic project plans or marketing strategy for the larger product.
• Work directly with vendors and internal stakeholders to ensure successful campaigns and sponsorships from start to finish.
• Demonstrate leadership and subject-matter expertise in the broader marketing organization and within a specific team.
• As you guide the integration of multiple adjacent projects, you ensure all stakeholders, agencies, and project managers are working together to deliver high-quality projects with maximized return on investment (ROI).

Responsibilities:

· Assist in overseeing & ensuring overall smooth operations of the outlet, and guide junior sales personnel.

· To ensure an excellent level of customer service in the team.

· Handle enquiries and respond to customer feedback.

· To be familiar with and apply the replenishing standards of the store.

· To maintain store condition and compliance with the store image, maintenance and window dressing standards.

· Setting a good example of performance and product knowledge to the sales associates.

· Store inventory management.

Requirements:

1. At least 2 years retail fashion experience.

2. Candidate should be independent with a pleasant personality.

3. Team player with strong customer and quality focused.

4. Able to work retail hours including weekends and public holidays (shift work).

• Develop and implement effective sales strategies to penetrate new markets, expand our client base, and achieve sales targets on partial discharge testing products.
• Understand our Partial discharge testing products and their applications across different industries. Introduce technical features to potential clients.
• Collaborate with Technical support engineer to conduct product demonstrations and presentations, both in-person and virtually, showcasing the benefits and features of our PD testing solutions.
• Stay up to date with industry trends, competitor activities, and market demands to identify opportunities for growth.
• Coordinate and conduct promotional activities including user meetings, seminars, local exhibitions and post-sale customer training and service of the products.
• Travel to client sites for meetings, oversea exhibitions, and post-sale customer training, as required.

Requirements:

• Min. Diploma and above
• Good knowledge of Electrical Engineering, Power systems (GIS, Transformer, Switchgear, High Voltage assets)
• 2-3 years’ experience in sales and dealing with customers and 5-6 years’ experience for senior position.
• Enjoy communicating, organize working day activities independently.
• Occasional travel to other countries if needed.

Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.

Responsibilities:

• Market research and analysis: Conduct market research to understand industry potential, competitors and market trends.
• Collect customer needs and feedback, analyze market pain points and opportunities.
• Develop new customers, establish contact with potential customers through channels such as phone, email, and face to face meetings, and understand their needs.
• Plan and organize sales activities, including industry exhibitions, business negotiations, etc: Participate in marketing activities and advertising to enhance the company’s brand awareness and image,
• Searching for potential partners, conducting cooperation negotiations and negotiation with them. Signing cooperation agreements and establish long term stable cooperation agreements and establish long term stable cooperative relationships.
• Regularly write market reports, summarizing market trends and competitors’ situations.
• Work closely with team members to jointly develop and execute market expansion plans
• Any other ad-hoc duties as assign

Requirement

• Bachelor Degree in marketing, logistics management and related fields
• Have strong market insight and business negotiation skills, adept at discovering and seizing business opportunities
• Having good communication skills and teamwork
• Proficient in using office software and market analysis tools, such as Microsoft office, CRM systems
• Having good learning ability and self motivation. Able to continuously learn and adapt to market changes.

1. To assist on sales and development on company products.

2. Sales weekly report to manafacture

3. To support Arrange new client meeting

4. To develop relationship with new clients

5. To support Sales quotation and evaluation

6. To entertain new clients lunch and dinner, to development good relationships with the client and inorder to help the company to close sales and bring the company to next level. There sales incentive also once getting sales and complete the project and collection 90%.

7. To support forcase on sales and business development

Job Description:

• Coordinating projects and jobs between office and operations
• Preparing sales quotations, invoices, and work orders
• Inspection documents
• Data keying
• Accounts Receivable
• Answering and responding to sales and operations related phone calls
• Tabulate monthly sales report
• Ordering of office supplies
• All other duties are required by the Company

Job Requirements:

• At least 2 years experience is required
• 5-days work week

Job Title: Corporate Sales (Know as IT Sales) ID4488)
Location: Tiong Bahru
Working Hours: Mon to Fri 8.30am-6.00pm
Salary: $2500-$4000

Responsibilities:
Reporting to the Sales Director, you play a vital and rewarding role in the dynamic & growing sales team focusing in selling IT services & solutions to large SMEs & MNC customers. You are responsible for a full sales cycle, from hunting to developing and bringing deals to closure. Part of your account management effort, you will be also tasked to handle existing customers with new IT projects and business opportunities. There will be excellent career progression for you to become a team lead in the department & eventually heading a business unit of your own, prior good results after a period of time.

• Carrying out direct sales activities to acquire new customers (B2B) by calling & visiting prospective customers through given company’s client base &/or own contacts
• Build good rapport and expand business opportunities with existing customers
• Attending weekly sales meeting and provide updates in sales developments
• Submitting sales funnels via cloud software timely & achieving monthly/ quarterly sales target
• Work closely with internal pre-sales team (& tech folks) and key technology partners on given leads and business opportunities
• Assist in identifying business opportunities in Gebiz & related portal and submission ITQ (Invitation-to-Quote) timely
• Target on vertical sectors and familiar with their business’ ‘needs’ and ‘wants’
• Identifying customers’ requirements, prioritizing initiatives and executing good action plan to achieve success in this role

Requirements:
• At least 1 year of corporate sales experience in relevant industry
• Minimum diploma & above in IT/ Business/ Marketing or related field
• Strong sales or business development background with proven track record in enterprise solutions selling
• Good exposure in selling IT services &/ or solutions e.g. network/ system infra, network security/ managed services/ maintenance support services
• Equipped with good presentation and negotiation skills
• Competencies in building executive level relationships – abilities to reach to decision makers & strong influencers
• Independent, resourceful, good analytical and communication skills
• Strong sense of responsibility, hardworking, able to perform under pressure
• Zero or less working experience candidates are most welcome – you will be considered in a junior position and training will be provide

Job Title: Sales Admin Coordinator（ID2101）
Location: Woodlands
Working Hours: 5 Days 8.30am-6pm（Including Weekends）
Salary: $2400-$2600++

Job Description
• Reporting to Sales Operation Manager, Call Centre
• Attend to all phone enquiries
• Provide primarily support at sales department
• Handle the processing of all orders with accuracy and timeliness
• Inform Customer of unforeseen delays or problems
• Work closely among inter-departments to ensure order fulfilment
• E-filing, transmission in customer’s portal within the timeline
• Other duties as assigned by immediate superior
• Ensure adherence to company policies

Requirement
• Min 'O' Level or equivalent
• Minimum 1 years of related working experience
• Independent as well as a team player
• Displays initiative with a positive attitude
• Good interpersonal and communication skills
• Proficient with Microsoft Office
• Good command of both English and Mandarin (for Chinese customers)
• Attentive to details
• Able to start work immediately or within short notice

1. To assist on sales and development on company products.

2. Sales weekly report to manafacture

3. To support Arrange new client meeting

4. To develop relationship with new clients

5. To support Sales quotation and evaluation

6. To entertain new clients lunch and dinner, to development good relationships with the client and inorder to help the company to close sales and bring the company to next level. There sales incentive also once getting sales and complete the project and collection 90%.

7. To support forcase on sales and business development

Be part of the number 1 luxury swimwear brand from Brazil. Come and work at our boutique.

• We are looking for a friendly, passionate and experienced sales staff which customers will love and trust.

• This person should be able to demonstrate and explain merchandise, selecting and suggesting options suitable for the customers needs.

• Answers customers questions about merchandise.

• Assists customers with purchase decisions.

• Retrieves merchandise from sales floor, stock room, or other inventory locations; place special orders.

• Help with events in store.

• 5 days a week. Working hours are 10am to 7pm. Flexible off days but must be able to work on public holidays and 2 weekends a month.

• Salary 2,2 - 2,5Kk plus sales commission according to experience

• Location is Cluny Court - Opposite Botanical Gardens MRT

Who We Are

Dr Ora is a multi-award-winning beauty brand from Singapore that delivers 100% natural, clinically-proven beauty supplements which are free from preservatives and artificial flavours.

As a strong believer that healthy skin comes from within, Dr Ora is committed to creating the efficacious formulation that delivers results without fillers or excipients. Started with a mission to be 100% transparent and mindful of the ingredients sourced, every ingredient selected is of the highest quality.

Responsibilities include being a:

Brand Guardian

• Live & breathe brands – essence, tone of voice, messaging, aesthetic
• Quantity ideator, a creative spark
• Thorough, insightful competitor/best-in-class research
• Lead the creation of visually stunning and impactful marketing materials
• Run 360 marketing campaigns, brand, tactical, social, digital and press

Marketer

• Develop and execute comprehensive marketing strategies
• Oversee all aspects of digital marketing, including website, social media, email marketing, and influencer collaborations.
• Craft compelling brand narratives and storytelling across all marketing channels that is consistent with the brand.

Project Manager

• Administrative support i.e. Make things happen
• Put together memos, EOs, track effectiveness
• Managing project timelines and marketing budgets
• Building and maintaining strong relationships with stakeholders, partners and distributors

We are looking for someone who has:

• At least 4 years relevant work experience in marketing, creative, advertising, or consulting
• Proven track record of success in developing and executing successful marketing campaigns
• Ability to multi-task and to work in a fast-paced environment
• Resilience, self-motivated, detailed and results-oriented
• Excellent creative storytelling and copywriting skills.
• Data-driven approach with strong analytical skills.
• Excellent communication, interpersonal, and presentation skills.

Company perks

• Friendly working environment
• Travel opportunities for shoots and tradeshow
• 13th month bonus (AWS)
• Additional bonus (based on performance)

How to apply:

Please include a portfolio of your best campaign works

Send your application to: [email protected]

• Promote the implementation of sales management policies and systems throughout the network and provide support
• Assist in completing the setting and decomposition of sales management indicators
• Monitor sales management indicators and assist in analyzing the causes of abnormal indicators
• Establish and improve the sales analysis and management evaluation methodology, and implement promotion training, and regularly analyze and output sales work reports based on the methodology, find problems, put forward improvement suggestions, and follow up the results
• Promote the implementation of the sales assessment and reward system for business promotion projects, and effectively motivate the performance of the sales team

Requirements:

• A bachelor's degree is required, logistics management major is preferred
• Possess rich theoretical knowledge in data statistics and analysis
• 5 years and above experience in the transportation or logistics industry
• Strong data analysis skills
• Good communication skills
• Strong sense of work responsibility and teamwork spirit

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing.

Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.

This role is a senior leadership role responsible for overseeing and managing all APAC Worldwide Sales Offices (WSO) and providing strategic leadership support to the on-property sales teams within the Asia Pacific region to successfully deliver sales strategy, and other key global strategies (e.g., revenue & distribution) through the organization. The primary focus of this role is to drive revenue and profit growth across the global hotel portfolio in all key market segments - Group, Travel Industry, Negotiated Corporate and Wholesale with specific focus on increasing high rated, profitable business supporting overall RGI. The role will also evaluate opportunities with deployment, business development, WSO partnerships, event strategy & ROI. This role will work closely with VP Commercial and SVP Sales to identify retention and recruitment tactics, highlighting top regional talent and support training programs.

Overall, the Senior Director, Sales (APAC) is responsible for leading the sales efforts, driving revenue growth, and maintaining strong customer relationships to achieve business objectives and targets for the region.

Job Description:

1) Sales Leadership

· Develop and implement effective sales strategies and plans for the APAC WSO and lead deployment strategies to optimize sales effectiveness on-property, including achievement of individuals’ sales and team goals. This involves analyzing market trends in the different key source markets, identifying opportunities, and defining sales targets and objectives, in line with global objectives.

· Develop worldwide sales strategic growth plan to capture outbound travel market share potential in China – as a priority and India.

· Assist in developing a strategic sales plan for the region and translate it into specific and measurable segments. Collaborate with property sales leader to ensure successful implementation by the sales team.

· Provide sales leadership and ongoing guidance for all hotel sales activities, encompassing transient, group, and F&B/catering as relevant, both operational and during pre-opening/conversions in the defined territory.

· Collaborate with Director of Capabilities Uplift to assess sales skill levels in WSO and on property sales managers, and deliver relevant training programs.

2) Leadership & Oversight

· Directly responsible for overseeing the APAC WSO personnel. This role is responsible for ensuring all these roles are working effectively to deliver the set strategy and optimize sales processes in line with globally set frameworks & best practices.

3) Revenue Generation

· Responsible for coming up with strategies and ideas that drive net-revenue growth in line with our Corporate and Commercial Strategy and driving sales effectiveness (i.e., better conversion). This includes providing leadership and guidance to support WSO team members and their ability to meet annual business planning objectives.

4) Cross-team Collaboration

· To deliver the above accountabilities, this role is expected to work in partnership with several teams across the organization. We have built a number of global centers of expertise that should be leveraged including Guest Insights & Experience, Data & Analytics, Global Brand & Marketing and Revenue Mgmt. and Distribution. Gathering insights, frameworks and guidance from these teams will ensure that the WSO Strategy also supports the overall organizational goals.

5) Sales Pipeline

· In partnership with Senior Sales roles, review, and update how we monitor sales pipelines, analyze sales metrics, and implement tactics to improve our sales effectiveness. This also includes providing input and feedback on how our Sales Operations can enable WSO personnel.

6) Events & Conferences

· Identify opportunities and run/attend key Sales events and conferences (internal and external) that either help develop the performance of the APAC WSO personnel and/or increase FS brand exposure across the APAC region to drive revenue.

7) New Launches

· Prior to the appointment of Director of Marketing for new properties in the APAC region, provide direct sales support to begin building sales pipeline.

· Assist with launch of new hotels including how worldwide sales can effectively actively generate sales efforts/leads to support a stabilized sales pipeline for new properties.

8) Insights

· Share learnings and feedback across the sales organization to be effective (two-way relationship) with regional peers.

9) Reporting

· Provide management level reporting of sales performance, forecast and outlook for APAC regional sales.

Work Experience:

· 10+ years’ experience including Sales, Marketing, Revenue Management and/ Marketing Communications. Previous multi-unit oversight.

Education:

· 4-year university degree required; MBA desirable.

· Marketing, Revenue Management, or Hospitality preferred.

Professional Qualifications:

· Proven effective leadership skills, especially in a decentralized setting.

· Deep level of understanding of all sales segments- Group, Travel Industry, Corporate and Wholesale

· Able to manage teams and individual productivity using a combination of technology, personal motivation, and customer insights.

· Strong customer relationships.

· Understands and delivers on the needs of all stakeholders.

· Ability to influence sales behavior.

· Ability and willingness to understand sales technology, incentive plans and tools, finances at a very granular level and to provide clear leadership.

· Takes ownership and responsibility for all initiatives and provides support to those doing the work.

Travel:

· Willing to travel within the region and elsewhere as necessary -- approximately 50% of the time.

Key Behaviour Competencies:

· Sound analyzer and problem solver.

· The ability to be a “do-er,” implementer, and action taker.

· The ability to develop and use good business acumen and be a good “business operator.”

· The ability to be vigilantly attentive to detail, monitor quality, and be obsessively service oriented.

· The ability to be versatile, flexible, manage criticism, and manage conflict effectively.

· The ability to be a team player.

· The ability to have interpersonal sensitivity.

· The ability to be a Public Ambassador for Four Seasons Hotels.

· The ability to respond properly in any emergency or safety situation.

· The ability to perform other tasks of projects as assigned by management and staff.

Key Functional Competencies:

· Proven ability to lead a department/team.

· Good personal and business references.

Job Title: Assistant Marketing Manager (ID5046)
Location: Jurong East
Working Hours: Mon to Fri, 8.15am to 5.45pm
Salary: $3000 to $4500

Job Description:
• To do project specification
• Individuals with experience in waterproofing specification works
• Have established contacts with developers, architects, consultants and main-contactor
• Target on construction projects & contracts
• Develop new accounts & meet sales target

Requirement:
• Experience in waterproofing sales & marketing
• Preference is for individual with good networking in building & construction industry
• Self motivated and self driven
• Must own vehicle

Responsibilities:

• Improve Service Blueprint of retail outlets, identify as well as propose areas for improvements
• Conceptualise concepts and ideas for marketing campaigns on social media and website (Facebook & Instagram)
• Propose social media content, creative photo/ video shoots and schedules
• Produce copywriting, creative photo/video shoot for marketing campaign to boost sales and drive brand awareness
• Propose graphics, animations, gifs or video for marketing collaterals, social media platforms and website
• Competitor analysis and monitoring results of content on social media platforms to identify trends
• Content Creation and Marketing Materials:
• Oversee the creation of compelling marketing content, including product descriptions, videos, and blog posts.
• Develop marketing materials such as brochures, presentations, and promotional materials.

Minimum qualifications:

• Presently enrolled in a full-time Diploma or Bachelor program that is related to either business, marketing or branding
• Proficient in Video, Animation and Graphic editing tools not limited to Adobe Illustrator, Fireworks, InDesign, Premiere Pro and Photoshop is a plus
• Good foundation or high interest in Digital Marketing, Social Marketing, Video editing, Copywriting, Animation and Graphic Editing is a plus
• Be able to complete 6 months of internship with the company
• Ability to speak and write in English and Chinese fluently

The Commercial & Marketing Executive is responsible for overseeing the daily operations of all online stores. This includes managing inventory, overseeing customer service, monitoring sales and profits, and collaborating with marketing and web development teams to optimize the website and improve the user experience.

Key Responsibilities:

• Manage day-to-day operations of the online store, ensuring that all orders are processed and shipped in a timely manner
• Oversee inventory management, ensuring that products are stocked and available for purchase
• Monitor sales and profits, identifying trends and opportunities for improvement
• Collaborate with marketing and web development teams to optimize the website and improve the user experience
• Manage customer service operations, ensuring that customer inquiries and concerns are addressed promptly and effectively
• Analyze data and metrics to track performance and identify areas for improvement
• Develop and implement policies and procedures to improve efficiency and productivity
• Manage relationships with vendors and suppliers to ensure timely delivery of products and services
• Stay up-to-date with industry trends and best practices and incorporate them into the online store’s operations
• Manage a team of employees including hiring, training and performance management

Requirements:

• Bachelor's degree in business administration, marketing, or a related field
• Minimum of 5 years of experience in online retail operations or a related field
• Excellent leadership, communication and interpersonal skills
• Strong analytical and problem-solving skills
• Experience with e-commerce platforms, inventory management systems, and analytics tools
• Familiarity with web development, digital marketing, and social media platforms
• Ability to work in a fast-paced environment and adapt to changing priorities and deadlines
• Strong organizational skills and attention to detail

Global Cloud Mining Sales Manager (Web3)

Job Responsibilities:

• Develop marketing and sales plans in line with the company's overall development goals.
• Responsible for regional channel customer development (with a focus on large financial clients), including negotiating, signing contracts, and maintaining daily relationships.
• Accountable for the entire business cooperation process and outcomes, planning project cooperation plans and monitoring progress.
• Responsible for internal and external communication coordination and follow-up feedback.

Job Requirements:

• Bachelor Degree and above in Business, Finance, Management, Marketing or any relevant field of studies.
• Minimum 3 years of experience in Business Development and Sales with familiarity in the financial industry, and possesses large network of clients resources (e.g., major fund clients).
• Excellent ability to develop large customer resources, capable of creating a regional customer map through point resources and radiating resource networks.
• Strong communication and negotiation skills, excellent verbal expression abilities, and robust capabilities in customer development and relationship management.
• Highly team-spirited, with strong communication coordination, organizational abilities, and execution skills.

Dylan Choo

Rewarding Talents International

EA License: 22S1387

EA Personnel: R2094227

Due to Company's growth expansion, we need dynamic and aggressive candidates to join our term. You will have opportunity to learn and growth with Company and career path.

Essential Functions and Responsibilities:

• Develops, services and grow the sales of assigned product and territory.
• Actively and consistently seeks new customers.
• Visits new and potential customers to develop relationships, generate, follow up on leads and provide technical information.
• Meets established sales budget goals.
• Delivers sales presentations and offer solution to customers.
• Update customer activities and competitive intelligence.
• Manages major accounts; establishes long-term, ongoing relationships with multiple people in a customer’s organization.

Requirements

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Electrical/Electronic), Engineering (Mechanical), Engineering (Mechatronic/Electromechanical), Engineering (Industrial), Marketing or equivalent.
• At least 5 year(s) of working experience in the related field is required for this position.
• Possess skillset and experience in WIRELESS SENSOR / IOT / LEVEL SENSOR / PLC and HMI with control exposure.
• Experience in measurement instrument will be advantage
• Must Possess Class 3 Driving Licence
• Ability to effectively communicate information and ideas in English and mandarin.

Working hours:

1. Tuesday to Friday 10:00 AM to 06:00 PM

2. Saturday 10:00 AM to 04:00 PM

a. Assist customer enquiries & complaints

b. Manage all work permit transactions in MOM Portal (Application, Issuance, Appeals, Transfer & Booking of MOM Card Registration Appointment)

c. Escalate appeals to MOM via email/call when required

d. Follow-up closely on rejection cases with Employers directly to resolve the appeals

e. Provide admin support to ensure all documents are completed in an accurate and timely manner

f. Email Employers for signature request when required

g. Purchasing and liaising with insurance company when required

h. Update regularly on Work Permit status

i. Manage MDW’s biodata record check

j. Manage the booking of SIP

k. File payment receipts when required

l. Send Transfer list to team when required

m. Send MOM QR & transfer consent form to Employers for transfer cases

n. Create Job sheet for helpers prior to arrival

o. Update when helper return for transfer or repatriated

p. Print documents when required in office

q. Assist in any ad-hoc duties assigned

Responsibilities

• Manage day-to-day sales and operations of aesthetics medical spa business
• Achieve personal and outlet sales targets consistently
• Identify, recommend and promote appropriate face, hair removal and body aesthetic treatments
• Work closely with the Marketing Department on the execution of sales and promotional activities, handle social media/phone enquries
• Build customers relationships into long-term clients
• Handle customers’ feedback and provide service recovery where necessary.
• Evaluate staff performance, provide feedback and coaching.
• Analyse, maintain and develop standard operating procedures
• Handle ad-hoc duties and projects assigned by management
• Build and motivate the operations team to boost sales performance

JOB REQUIREMENTS:

• Required language(s): English, Mandarin (in order to handle Mandarin speaking customers.)
• Required Skill(s): team management, sales and operations, consultation, customer service
• At least 3 years of relevant sales experience in the aesthetics industry and experience in outlet management preferably in a medi-spa environment
• Prior experience in aesthetics treatments such as lasers, hifu, radiofrequency, fat freezing, emsculpt, hair removal etc
• Well-groomed with a pleasant personality
• Results driven and service oriented with proven sales track record.
• Strong aptitude in sales promotional techniques
• Willing to work 5.5 days (6 off days per month)

Roles & Responsibilities

Duties and Responsibilities

• Handle incoming event enquiries via various channel including telephone, fax and email for the Catering Team.
• Assist to prepare proposal and send out contracts.
• Daily distribution of event orders to respective departments concerned.
• Assist to generate e.g.; labels, signage, checklist.....
• Establish and maintain appropriate filing system for all past events.
• Provides administrative support to all departments.
• Maintain and order department supplies as and when needed and within budget.
• Undertake any special assignments that may be assigned on an adhoc basis.

Personality and Competencies/Skills

• Hands-on experience in managing eCommerce catering ordering system
• Able to multi task and able to work under pressure in a fast-paced environment
• Great interpersonal and strong communication skills
• Exceptional keen eye for detail and critical thinker with problem solving skills
• Team player, able to work independently with minimal supervision
• Proficient in Microsoft Office (Outlook, Excel, Word)

Experience and Qualifications

• Minimum 1 years working experience in a relevant industry
• Diploma/Degree in any field of study

JOB PURPOSE

The Customer Service Specialist is focused primarily on ensuring that all sales support and service activities are well-coordinated and completed within prescribed process guidelines in support of the sale branches. The role includes embarking on program initiatives targeted at meeting the demands / requirements of our customers, thus satisfying their needs.

PRINCIPAL ACCOUNTABILITIES

• Effective day to day customer service operation to support the pre and post shipment requirements of the sales branches.
• Customer backlog management with aim of maintaining backlog integrity through systematically reviewing and addressing all backlog issues encountered on a daily basis.
• Customer Service Specialist will be allocated into a specialist team and rotate through the specialist function as deemed necessary.

JOB DESCRIPTION

• Weekly management of the Customer backorder report with a turnaround time of 48 – 72 hours for a complete review.
• Work and assist the Sales team in managing their Customer pre & post shipment.
• Support and drive the requirements generated by Customer Bond Constraint Report related to fulfillment of bonded parts in their BIM program.(If applicable)
• Escalate all their issues or challenges in fulfilling their assigned task to management in the most appropriate timeline to seek guidance on resolution.
• Manage customer’s portal update and customized report if required.
• Update customer production change requirement to optimize inventory planning.
• Elevate any potential delivery shortfall to respective sales personnel for awareness and communication.

REQUIREMENTS

• At least a Nitec or Diploma qualification in a relevant field of study.
• At least 2 years of working experience, relevant industry experience is advantageous but not a must.
• Candidates without experience are welcome to apply.

COMPETENCIES

• Accurate data entry skills
• Proficiency in Microsoft Office Applications – especially in Excel
• Basic knowledge and understanding of transportation modes (air and ocean)

· Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.

· Responsible for Sales & Business Development including new account development

· Meeting planned sales goals.

· Achieve daily targeted number of sales calls with effectiveness

strategies and solutions

· Meet minimum sales gross margin and monitor invoicing and receivables

· Tracking sales goals and reporting results as necessary.

· Overseeing the activities and performance of the sales team.

· Require working beyond office hours, weekends/public holidays as and when is required by the Management

· Coordinating with marketing on lead generation.

· The ongoing training of your salespeople.

· Developing your sales team through motivation, counseling, and product knowledge education.

· Promoting the organization and products.

· Understand our ideal customers and how they relate to our products.

· Relationship building with new and existing customers.

· Provide business development and strategic insight into specific market segments designated by upper management.

Requirements and skills

-Bachelor Degree in Engineering (or) Any Degree

· Excellent communication and interpersonal skills at all levels in the organization and proven ability to build strong professional relationships.

· Highly organized and able to multi-task

· Proven experience in creating and executing detailed partner marketing plans.

· Systematic approach to sharing knowledge and best practices across multiple teams.

· Analytical tendencies with a natural curiosity to measure, test, learn and iterate to get the best results possible.

· Strong project management skills