About our Company

We are a global team operating a health and wellness brand serving over 2 million customers worldwide. We have a team of ~40 full-time employees globally, headquartered in Singapore. Our brand generates more than $100M per year in revenue and operates profitably with close to 100,000 monthly subscribers. We continuously strive to bring the best functional products to improve women's health, with a focus on making our products clinically-influenced yet approachable to everyday consumers.

Overview of the Role

As we’re building the infrastructure to enable and support the next leg of growth ($500M to $1B), we’re looking for a Senior Data Analyst to lead efforts in managing and analyzing marketing, financial, and operations data to enable and support business growth opportunities. You will report to the Head of Growth and work across functional areas to translate complex and sometimes unstructured datasets into actionable insights to identify new growth opportunities or optimize efforts in existing projects. This role focuses on growing or optimizing the following metrics:

• Average order value (AOV)
• Conversion rate (CVR)
• Lifetime value (LTV), which includes interim values like 3, 6, and 12 months
• Payback periods
• Subscription churn and recovery
• …and other growth metrics, if any

The core responsibilities for this role include:

• Developing forward-looking data analysis capabilities for a women’s health brand with long-term growth ambitions
• Building and managing a team of data analyst(s) and data assistant

Part 1: Develop Right-Sized Data Analysis Infrastructure

• Audit data analytics needs for the organization with growth and marketing needs in mind
• Recommend and implement right-sized data management solutions (including but not limited to data warehouse, visualization, programming language, etc.) to meet present and mid-term needs (e.g. BigQuery, Fivetran, Tableau, PowerBI)
• Establish and refine data models within the database to ensure efficient data storage and retrieval.
• Create and optimize SQL queries, views, and stored procedures. 
• Contribute to solutions for real-time data retrieval from various sources, including API integrations and new platform solutions selection.

Part 2: Enable Marketing Insights

• Marketing is our growth engine, so enabling marketing-related insights is a core priority for the data team before all else.
• Increase access to internal data sources including but not limited to post-purchase KnoCommerce surveys, customer surveys, clinical trial results, business performance data across Shopify, Amazon.com, Walmart.com, Meta, Google, Helium10, Hyros, etc. using data management and visualization tools
• Increase access to external and relevant data sources including but not limited to macro data sources like Amazon.com, iHerb, industry research studies, CPI, DTCCI, etc. and micro data sources like Meta Ads library, Google Ads transparency center, ad spy tools like Atria and Foreplay, etc.
• Using experienced knowledge of acquisition and retention marketing KPIs, synthesize data across multiple sources to develop insights and to tell a story with data. 
• Develop actionable optimization recommendations.
• Use advanced segmentation methodologies to group customers by cohort, lifetime value, products purchased, etc. Build models to predict lifetime value and score customers on dimensions such as likelihood to buy.
• Analyze Customer Retention and Behavior. Examples:
• Analyze Subscription Retention Rates: Assess retention rates and compare group performance.
• Perform Cohort Analysis: Conduct analysis to understand customer behavior on first and second purchases, and channel-based behavior.
• Incrementality Tests for Campaigns: Video lifts and whitelisted campaigns on customer behavior.
• Analyze Brand and Promotions Impact. Examples:
• Measure and Monitor Brand Changes: Track and analyze the impact of brand changes.
• Analyze Impact of Free Shipping Offers: Assess the impact of offering free shipping to specific regions.
• Conduct Promotional Analysis: Evaluate the effectiveness of various promotions and marketing campaigns.

What working with us looks like

First few weeks

• Company onboarding: Our team member will introduce you to the company and share more about our business and background with you 
• Team onboarding: Our team member(s) will introduce you to the marketing team and operations, and guide you through your responsibilities. You will likely take 2-3 weeks to familiarize yourself with your routine and tasks. A buddy will be assigned to you so you can reach out anytime you need help
• Career review:
• Informal: After 4-6 weeks
• Formal, 1st: After 3 months
• Formal, 2nd: After 6 months

Preferred Qualifications

• Bachelor's degree in Computer Science, Statistics, Mathematics, Marketing, or another research-related field.
• 5+ years of experience as a Data Analyst or similar role, demonstrating expertise in AI-driven analytics and marketing insights.
• Strong understanding of marketing concepts, particularly AOV, LTV, conversion rates, and customer acquisition costs, coupled with expertise in leveraging AI for marketing intelligence.
• Excellent communication and presentation skills, especially in conveying insights to non-technical stakeholders.
• Experience with Git and code management practices.
• Proven ability to work independently in a fast-paced environment
• Experience leading or managing teams preferred

Soft skills

• Meticulous: Pays close attention to details
• Process-oriented: Thinks through potential scenarios in detail to verify and confirm the right setup
• Numbers-driven: Familiarity and comfort working with numbers
• Love for Problem-solving: Has a positive attitude when problems surface, and focuses on finding a solution
• Intellectual curiosity: Openness and curiosity in learning new things, including knowledge and tools

Technical skills

• CRM: Shopify, Hubspot, Salesforce, or something similar
• Marketing API: Familiarity with Supermetrics or something similar
• Marketing attribution tools: Familiarity with Google Analytics 4, Hyros, TripleWhale, Northbeam, or something similar
• Data visualization tool: Familiarity with Tableau, Google Data Studio, PowerBI, or something similar
• Data science language: Familiarity with Python, R or something similar

Work Arrangements

• For Singapore-based team members, working hours are fixed, from 10am to 7pm SGT from Mon - Fri
• For remote team members, your working hours will be discussed prior to employment
• Lunch is one hour and flexible (you can decide what time to take your one hour off)
• Once-a-week team meetings (time TBD), with shorter check-in calls throughout the week when necessary

• Competitive salary and performance-based bonuses.
• Opportunities for professional development and advancement.
• Collaborative and dynamic work environment.

We are looking for engaging, curious, collaborative, results-driven and customer-obsessed Sales Development Representative’s (SDR) to join the village. At Dynatrace our SDR’s are a critical part of our go-to-market team and as our first interaction point with future customers, they collaborate closely with marketing and our Account Executives to inform and identify and qualify opportunity across our key account.

You will be a self-starter who can work autonomously, are tech savvy, curious, motivated to learn and work with others, and have a strong passion to over-achieve. Please note that this role would be on a hybrid work model.

• Build revenue pipeline by setting introductory meetings with target influencers and key decision makers
• Conduct proactive research on accounts using Google, LinkedIn, Lusha and other tools you will be provided.
• Profile assigned accounts by developing an understanding of the accounts’ business and technology challenges, opportunities, drivers, and market positioning.
• Drive outbound ‘named account’ prospecting to generate new logo business opportunities, call into senior IT management and liaise with C-Level and senior IT management contacts.
• Educate prospective customers on the value of Dynatrace enterprise solutions and qualify opportunities with business potential.
• Support prospect and community awareness and education of Dynatrace solutions and trends across social media channels.
• Follow up on inbound enquiries and leads generated through our APAC marketing campaigns and provide feedback to marketing on the quality of these leads and prospects.
• Perform analysis on CRM (Salesforce) to track activities, attend weekly territory forecast meetings and update team on progress of identified activities.
• Meet and exceed your defined target of qualified opportunities per quarter.

About the job
Reporting to the Sales Manager, you lead your team in developing the IKEA business and your respective HFB (Home Furnishing Business).

Your assignment

• You come up with business and action plans for your responsible areas and manage resource effectively.
• You optimize sales and profitability, by taking ownership of the range and actively promoting the IKEA commercial priorities and volume commitments.
• You act quickly on commercial opportunities and customer feedback, keeping an active eye on competition and take appropriate action when necessary and communicate with your matrix partner in the Service Office.
• You collaborate effectively with your matrix partner in Service Office to attain better results.
• You cultivate good working relationships with your commercial team and drive all commercial agenda within the team.
• You secure and develop our customer base through effective range presentation and sales steering, thereby ensuring an inspiring and enjoyable shopping experience for all IKEA visitors.
• As a leader, you are also to lead and develop your team by providing coaching and regular engagement.
   

Your profile

• You have at least 5 years of experience in a fast-paced retail industry and in a commercial environment.
• You have an interest in home furnishing and people’s everyday life at home.
• You are self-motivated, analytical, and good at implementing commercial strategies, and guiding your team towards sales maximization.
• You have a proven ability to work as part of a team and actively selling through understanding your customers and their needs.
• You are a problem solver and decision maker, good at prioritizing and organizing your work and the work of others efficiently in a fast-paced retail environment.
• You are a strong and effective communicator; multi-tasking is second nature to you in the course of working with co-workers of all levels, both within and outside IKEA.
• You have strong leadership capabilities and able to guide, coach and lead a team of coworkers to excel as Sales Associates.
• You demonstrate strong leadership abilities in managing your commercial team.

Our Client a local Maritime company based in Singapore is looking for a Marketing Director, to lead the marketing efforts of our client, a reputable company in the maritime industry. You will be responsible for developing and implementing comprehensive marketing strategies to strengthen the brand presence and drive business growth.

Key responsibilities:

• Develop and execute innovative marketing campaigns to increase brand awareness and generate leads
• Collaborate with cross-functional teams to develop compelling marketing materials, such as brochures, presentations, and website content
• Monitor market trends and competitors' activities to identify opportunities and develop strategic marketing plans
• Analyze marketing data and metrics to measure the effectiveness of campaigns and make data-driven decisions
• Manage the marketing budget and allocate resources effectively
• Build and maintain strong relationships with key stakeholders, including clients, partners, and industry influencers
• Stay up-to-date with industry advancements and propose innovative marketing strategies

• Proven experience in Sales and Business Development in China and Middle East Market or similar role in the maritime industry
• Demonstrated success in developing and implementing effective marketing strategies
• Strong understanding of digital marketing channels and techniques
• Excellent leadership and team management skills
• Creative thinking and problem-solving abilities
• Strong analytical and strategic planning skills
• Excellent communication and presentation skills
• Bachelor's degree in Maritime or a related field
• Knowledge of the maritime industry and market trends
• Mandarin Speaker is an advantage as this posiiton require to be dealing with Mandarin speaking clients

Chan Chee Meng
EA 07C3069
R1110620

The Visa Global Digital Sales team is a newly formed global sales organization with an opportunity to be a tremendous revenue growth engine for the company. The senior director of digital sales will be part of an exciting new team that is at the forefront of establishing cutting-edge opportunistic sales motions leveraging AI and automation, digital marketing and analytics to drive impactful demand response and targeted sales coverage.

We are looking for an experienced Digital Sales Leader to develop a strategy and build an organization that can successfully scale. The Digital sales leader is an essential role in the future state and structure of our global sales strategy, focused on the people, best practices and tools necessary to sustain long-term growth and profit. In addition to requisite passion, skills, and experience, you will have a consistent track record in building and leading high performing teams that exceed revenue targets while developing deeper client and partner relationships.

The Senior Director of Digital Sales Leader

• Develop global framework for digital sales team and supporting coverage plan for Visa’s longtail customers including identifying, developing, and implementing effective sales plans and strategies in partnership with regional digital sales leaders

• Develop end to end sales motions to support inbound and outbound sales strategies for longtail client and partners

• Work together with other leaders across the company (e.g. Marketing, Finance, regional sales teams, CS, etc.) to execute cross-functional key initiatives in support of the launch of the digital sales centers and coverage strategies

• Partner with regional sales center leads to accurately forecast sales opportunities and deliver monthly sales and revenue quota to ensure profitability goals are achieved/exceeded

• Continually evaluate and deploy new and improved digital sales processes and methods

• Provide ongoing coaching to Regional Digital Sales leaders to achieve targets and execution of strategic initiatives

• Build skills, confidence, and trust with digital sales teams and provide developmental feedback for continuous improvement

• Conduct regular account reviews with direct reports to ensure maximum sales efforts

• Conduct presentations to internal and external executive decision-makers

LUXASIA is the leading and largest beauty omnichannel brand-builder of Asia Pacific. Since 1986, it has successfully enabled market entry and brand growth for more than 100 luxury beauty brands, the likes of Albion, Aveda, Bvlgari, Calvin Klein, Creed, Diptyque, Hermes, La Prairie, Maison Francis Kurkdjian, Montblanc, Paco Rabanne, Salvatore Ferragamo, and SK-II. LUXASIA has established Joint Ventures with the likes of LVMH Group, Revlon (for Elizabeth Arden), Puig, Shiseido, and Orveon (for Laura Mercier).  The Group's integrated brand-building capabilities include luxury retail, online commerce, consumer marketing & analytics, and supply chain management. LUXASIA is powered by a diverse and dynamic #OneTeam of 2700 talents across a growing footprint of 15 markets. 

Position Purpose:
We are seeking a dedicated and detail-oriented Sales and Admin Executive to join our team. This role is pivotal in maintaining accurate customer records, managing payment collections, and ensuring seamless processing of orders and returns. The successful candidate will work across multiple channels, perfumery/wholesales, handling various administrative and accounting duties.

Principal Accountabilities:

Customer Responsibilities:

• Customer File Management: Regularly update and maintain customer files to ensure accurate and current information.
• Payment Collection: Efficiently manage and track payment collections for client, ensuring timely and accurate processing.
• Exchange/ Return/ Credit Note (CN) Processing: Handle all exchange, return, and credit note requests for customers.
• ETA Date Updates: Keep customers informed about the estimated time of arrival (ETA) for their orders by updating relevant information.

Perfumeries/ Wholesales Channel Responsibilities:

• Exchange/Return/Credit Note (CN) Duties: Manage exchange, return, and credit note requests for perfumeries and wholesales channels.
• Monthly SOA Statement Reports: Prepare and distribute monthly Statement of Account (SOA) reports for perfumeries and wholesales channels, ensuring accuracy and timeliness.
• Accounts Receivable Collection: Collect and track payments for wholesale orders, ensuring that all accounts receivable are up to date.

Channel Responsibilities:

• Order Processing: Handle order processing and ensuring accuracy.
• Price List Updates: Regularly update and maintain price lists for chain stores and perfumeries to reflect current pricing and promotions.
• Ad-Hoc Administrative Duties: Perform various administrative tasks as needed to support assigned channels.

Additional Responsibilities:

• Administrative Support: Provide ad-hoc administrative support for various channels, ensuring smooth operations and effective communication.
• Customer Service: Address customer inquiries and concerns promptly and professionally, maintaining a high level of customer satisfaction.

• Proven experience at least 1 year experience in customer relations, and accounts receivable management.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in relevant software and tools for managing customer files, payment collections, and order processing.
• Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
• Familiarity with the beauty and perfumery industry is a plus.

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/ If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

About the role

We are seeking a highly motivated and experienced Senior Sales Support Executive to join our team. This role will provide advanced support to the sales team, ensuring seamless operations and exceptional customer service. The ideal candidate will act as a pivotal link between various departments, manage customer inquiries, and contribute to the achievement of sales targets.

What you will be doing

• Sales Support Coordination: Assist sales representatives in preparing quotations, proposals, and presentations. Ensure all SOPs are updated and communicated to the relevant customers. Follow-up quotation requests from customers and track conversion success. Identify process improvement opportunities and work with Sales manager to implement them.
• Business Implementation: Participate in new or adjusted projects’ implementation, following-up with internal and external stakeholders on milestones and targets to achieve. Proactively share innovative ideas to improve current processes in place and mapping opportunities to achieve success.
• Customer Relationship Management: Maintain and update customer information in the CRM system. Handle customer inquiries and resolve issues promptly to ensure high levels of customer satisfaction. Escalate topics to Sales Manager to remove blockers and update the customers accordingly.
• Order Processing: Oversee the order processing cycle from receipt of the order to delivery, ensuring compliance with company policies and customer requirements. Work closely with Operations to understand bottlenecks and propose short and long-term fixes.
• Reporting and Analysis: Generate weekly/monthly sales reports and analytics to track performance metrics. Provide insights and recommendations to improve sales processes. Understand the customers’ needs in terms of reporting and align with IT teams to tailor the solution.
• Cross-functional Collaboration: Work closely with the operations, finance, IT and logistics teams to ensure coordinated efforts in meeting customer needs and achieving sales objectives.
• Market Research: Conduct market research to identify new business opportunities and support the sales team in strategic planning. Share market updates and news with the relevant customers.

The successful candidate

Essential

• Bachelor’s degree in business administration, Marketing, Logistics, or a related field.
• Experience: Minimum of 3 years of experience in sales support, preferably within the logistics or transportation industry.
• Strong understanding of sales processes and customer service principles.
• Excellent communication and interpersonal skills.
• Proficiency in CRM software and Microsoft Office Suite.
• Analytical and problem-solving abilities.
• Ability to multitask and manage time effectively in a fast-paced environment.

Desirable

• Detail-oriented and highly organized.
• Proactive and able to work independently.
• Team player with a positive attitude and strong work ethic.

Job Summary:

We are seeking an experienced Sales and Marketing Manager to lead our sales and marketing efforts, focusing on driving revenue growth, enhancing customer experience, and developing effective marketing strategies to clear excess inventory quickly. This role will be responsible for managing a team of sales personnel, developing and executing sales and marketing plans, and building strong relationships with customers and partners.

Key Responsibilities:

Sales Achievement:

• Lead and manage a team of sales personnel to meet sales targets.
• Develop and implement effective sales strategies to promote and sell excess inventory quickly.
• Improve sales process and achieve operation efficiency.
• To create more sales channels to expand the customer base.

Marketing Strageties:

• Develop and execute marketing plans to increase awareness and attract customers to drive sales and revenue.
• Oversee marketing campaigns, promotions, and advertising efforts.
• Manage marketing budget and resources effectively.

Customer Relationship Management:

• Build and maintain strong relationships with existing and new customers.
• Satisfy customer's needs and retain customers.
• Identify new business opportunities and form partnerships with internal and external stakeholders.

Inventory Management:

• Collaborate with the operations team to manage inventory levels and optimise stock turnover.
• Create and implement production and inventory plan so as to reduce inventory level.
• Develop and implement strategies to prevent excess stock.

Performance Metrics and Outcomes:

• Set, monitor, and review performance metrics for sales and marketing activities.
• Continuously keep updated with latest market trends and gather customer feedback so as to enhance marketing strategies.

Team Management:

• Develop, lead, motivate, and coach a team of sales and marketing team.
• Ensure effective communication and collaboration within the team.

Qualifications:

• Good presentation skill
• Proven experience in sales and marketing management, preferably in the farming, FMCG, F&B, fresh produce or related industry.
• Bachelor's degree in Marketing, Business Administration, or any related field.
• Strong customer service and management skills.
• Strong leadership and people management skills.
• Must be able to set target and design performance management metrics for staff.
• Inventory management.
• Be able to manage Marketing related budget.
• Excellent communication, negotiation, and relationship & partnershop-building skills.
• Knowledge of the local and regional fresh produce market will be advantage.
• Must possess experience in e-commerce and digital marketing strategies.
• Capability of developing and implementing strategic and operational plans.
• Be able to handle stress and work in fast-paced environments.
• Good computer skill with Microsoft office, e.g., Excel, Word and Power Point.
• Multi-lingual will be an advantage this position will need to deal with various type of stakeholders.

Your Career

As a member of the Palo Alto Networks sales team, you will be responsible for delivering our initial customers and growing the territory. You will be responsible for managing your territory to deliver above quota sales performance. Palo Alto Networks has chosen to go to market with Security Focused Channel partners; you will be responsible for identifying and signing appropriate channel partners.

Your Impact

• Must have experience handling commercial and whitespace account in Singapore
• Understands the power of channels and has strong channel  relationships with both T2 partners and Distributors
• Prior experience in selling direct and through channel partners
• Prior experience in inside sales
• Territory business planning and execution; understands and has executed partner programs and incentives
• Technology orientation and can articulate well at CXO levels
• Proficiency in driving growth through the process: By leveraging Partner Account Planning, marketing, channels, etc.
• Strong exposure in working with Inside sales team and is seen as a territory leader
• Great communication and presentation skills
• Proven track record by exceeding business quotas regularly for the last 2-3 years

Job Responsibilities

• Actively promote our international project in assigned territory;
• The area of responsibility is Singapore;
• Develop and implement sales activities and hit the sales targets to achieve growth and expand presence in assigned territory;
• Sign-up new partners and provide them with extended training of our system;
• Initiate an API deals with the potential and existing partners;
• Build and maintain a strong, long-lasting relationship with new partners;
• Prepare, execute, and manage the commercial deals with the partners including the execution of required document flow and technical setup;
• Account clients until the first purchase is made;
• Control of compliance with commercial conditions by partners including the payment flow;
• Provide market & competitive environment analysis;
• Provide comprehensive reporting.

• Relevant experience. Ideally, 2-5 years experience in the travel industry and excellent knowledge of the country`s travel market; specialized in sales management or business development of B2B travel companies;
• Language knowledge. Fluent in English and Mandarin, other languages as a plus;
• Competence in API technology deals;
• Personal skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, teamplayer;
• Analytical skills. Used to data-driven decision-making, metrics-driven and good with numbers;
• International mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
• Readiness for business trips. 40 – 50% of working time might be required for market visits.

• Competitive salary;
• Career growth opportunities and a corporate culture that encourages professional development;
• Complex and innovative product;
• Ambitious team of professionals;
• Learning: seminars, trainings and conferences. If you want to participate in a conference, we will help to organize it;
• Flexible timetable — we don’t require you to be online at 09:00 sharp. You can start work at a time that suits you;
• Corporate discounts on hotels and other services.

News can change the world, save lives, and bring us all closer together through empathy and understanding - but not if it isn’t read. Out of the hundreds of millions of articles and posts, how do we deliver the information that matters the most? How do we avoid the filter bubble of personalization and widen people’s interests and knowledge?

SmartNews is creating an entirely new model for the news industry. Our mission is to evaluate (in real-time) what makes a quality story and deliver the stories that matter to people who need it. We are dedicated to the idea that people make better decisions when provided with better information.

We’re not there yet, but we have a great head start. We’re one of the very few pre-IPO, (double) unicorns focused on the news with thousands of publisher partners globally. Founded in Tokyo in 2012, SmartNews has become the go-to source of news for users around the world. We have more than 20M+ monthly active users worldwide, billions of channel interactions, and article pageviews generated per month.

Join us and be a part of the solution as we work to escape the filter bubble, strengthen democracy, and help people be better informed.

About The Role
Cross Border Business (CBB) helps key Chinese and other global clients to succeed in Japan and US via Smartnews marketing solutions. Global marketing done right is becoming more challenging due to fast-changing consumer expectations, diversity in individual market landscapes, and the rate of technological change. Our team aims to grow the SmartNews ads business sales by driving the acquisition of cross-border advertisers and agencies, while also improving awareness and media priorities in targeting industries.

• Develop new and existing advertiser relationships directly and via agencies in Asia market.
• Gather advertisers’ feedback and deep dive solutions to satisfy local advertisers’ expectations, via collaborations  with Account Management and cross-function teams
• Research on potential opportunities in China market and develop new local advertisers and agency partners
• Enhance business scale with top local advertisers via deepdiving advertisers’ expectations and providing performance enhancement solutions with AM and cross-function teams
• Lead joint business plan development, agency-level strategy and develop existing agency relationships to facilitate agreements and speed up business growth
• Collaborating with Ad Products and other key departments to enhance our products via customer feedback-sharing and other customer-related activities
• Improve awareness and media priority of Smartnews in local targeting industry via conference attending and other marketing solutions

• Experience in advertising/online media sales or marketing
• Proven track record of delivering result
• Experience in cross-border transactions and working experience of serving for clients in Asian countries. 
• Business-level English and Chinese
• Ability to make frequent business trips for on-site project management, and ability to carry out new customer acquisition and manage relationships with both new and existing customers

Role and Responsibilities

As Sales Associate reporting to the Head Sales Team, you will be responsible for the following:

• Front-to-back responsibility for the account opening process of end-clients of our institutional partners by conducting proper documentation review and preparing KYC pack for Compliance
• Go-to Person for client enquiries in the day-to-day business ensuring high quality assistance to our clients and sales administration
• Provide full support to all Sales team members to ensure good internal service level and client satisfaction
• Coordinate with other departments (Legal and Compliance, Operations, Trading, Risk) to ensure smooth business operations
• Contribute to improve systems and tools in internal project boards
• Other administration/support  tasks as assignment from Department Heads
• Proactively suggesting new ideas on way to improve our business objectives and processes

 Skills you will bring and demonstrate

• Reliable work ethic with exceptional attention to detail
• Being able to work in a team and autonomously and under pressure
• Proactive and an ability to use initiative
• Sense of urgency and high energy
• Good communication and interpersonal skills and effective in maintaining working relationships with all stakeholders

Reporting to the Vice President of Sales – Fairmont & Raffles AEMEA you will be responsible for leading and executing strategic sales initiatives to drive revenue growth, enhance market presence, and increase Fairmont market share. Your exceptional leadership skills, deep industry knowledge, and proven track record in sales management will be instrumental in achieving our sales objectives. This role requires a dynamic and results-oriented professional who can effectively collaborate with cross-functional teams and inspire a high-performing sales force.

Key Responsibilities:

Sales Strategy and Planning:

• Develop and implement comprehensive sales strategies aligned with the Fairmont's & Raffles’ overall goals and objectives.
• Analyse market trends, competitive landscape, and customer needs to identify new business opportunities.
• Set ambitious sales targets, establish performance metrics, and monitor progress towards achieving revenue goals.

Team Leadership and Development:

• Provide strong leadership and guidance to the hotel sales teams, fostering a culture of excellence, accountability, and continuous improvement.
• Assist hotels with:
  • The recruitment, development & motivation of high-performing sales professionals,
  • Ensuring optimal staffing levels
  • Sales skill development
• Implement strategies to enhance individual and team performance.

Business Development:

• Cultivate and maintain strong relationships with key clients, industry influencers, and partners to generate new business leads and strategic partnerships.
• Lead negotiations for major Fairmont opportunities, working closely with legal and finance teams to ensure favourable terms and conditions.
• Stay informed about industry trends, market conditions, and customer preferences to proactively identify business development opportunities.

Sales Operations Management:

• Oversee the development and implementation of effective sales processes, tools, and systems to streamline operations and maximize sales productivity.
• Monitor hotel contracted segment (sales) performance, analyse data, and generate executive summaries for senior management to update on sales effectiveness and identify areas for improvement.
• Collaborate with marketing and revenue management teams to align sales efforts with promotional activities, pricing strategies, and revenue optimization initiatives.

Cross-functional Collaboration:

• Collaborate with other departments, including marketing, operations leadership, finance, and revenue management, to ensure alignment of sales strategies with broader organizational goals.
• Provide input and participate in the development of campaigns, pricing strategies, and product/service enhancements to drive revenue growth.

About Builder.ai

We’re on a mission to make app building so easy everyone can do it – regardless of their background, tech knowledge or budget. We’ve already helped thousands of entrepreneurs, small businesses and even global brands, like the BBC, Makro and Pepsi achieve their software goals and we’ve only just started.

Builder.ai was voted as one of 2023’s ‘Most Innovative Companies in AI’ by Fast Company, and won Europas 2022 ‘Scaleup of the Year’. Our team has grown to over 800 people across the world and our recent announcement of $250m Series D funding (and partnership with Microsoft) means there’s never been a more exciting time to become a Builder.

Life at Builder.ai

At Builder.ai we encourage you to experiment! Each role at Builder has unlimited opportunities to learn, progress and challenge the status quo. We want you to help us become even better at supporting our customers and take AI app building to new heights.

Our global team is diverse, collaborative and exceptionally talented. We hire people for their differences but all unite with our shared belief in Builder’s HEARTT values: (Heart, Entrepreneurship, Accountability, Respect, Trust and Transparency) and a let’s-get-stuff-done attitude.

In return for your skills and commitment, we offer a range of great perks, from hybrid working and a variable annual bonus, to employee stock options, generous paid leave, and trips abroad #WhatWillYouBuild

About the role

As a Sales Development Representative (SDR) you will have the opportunity to impact the bottom line and create new business opportunities for Builder. You’ll be finding and qualifying high potential leads, and will pass them to the senior sales team to take forward. Your role determines the success and pace of growth of the entire company – developing the pipeline of future paying customers.

Why you should join

This role is perfect for someone who has early experience in driving top of the funnel leads and qualifying opportunities that turn into potential sales.

You'll be responsible for

● Inbound and Outbound lead generation activities to support the sales teams

● Identify target industries and organisations by working closely with the sales & marketing teams

● Gain a deep understanding of these target industries and organisations – what are their challenges and goals?

● Prospect into target organisations using a range of outbound sales tools, campaigns, events and referrals

● Achieve your monthly goal of qualified opportunities for the sales team

● Maintain CRM meticulously and ensure that all information is conveyed to the sales team

● Gain a deep understanding of Builder’s USPs and communicate these effectively

● Create excellent templates for emails and phone calls, and constantly test & iterate to improve them

You’ve 3-5 years of experience in lead generation in the technology space and are consistently in the top quartile of performers.

● Keen interest in a career in a high performing sales culture

● Exceptional communication skills, both on the phone and in writing

● Ability to build rapport with potential customers quickly

● You’re extremely driven, and love hitting targets

● Fantastic organisational and time management skills

● You’re a team player

● Demonstrable commercial experience, particularly in telesales - would be beneficial

And after all of this… You can write your own path at Builder.ai! Whether you would like to be a key player on the SDR team or join our rockstar Sales team… You decide your future, we give you the building blocks to create your journey.

Key Responsibilities:

· Lead, implement and manage regional projects in Asia Pacific through collaboration with Divisions,

Business Units, Market Unit and Region Commercial Operations. This includes but not limited to

implementation of product strategies, identification of new business opportunities, manage

commercial and operational marketing of responsible product area throughout the product life cycle

including Medical Affairs and Technical Services

· Act as point of contact and provide product support for Asia Pacific for all TCT business related

matters. Cooperates with Market, Business and Production Units

· Implement existing global strategies and concepts into Region Asia Pacific

· Support development of strategies on business and operations covering full spectrum of product

portfolios

· Be the sounding board for Region Asia Pacific to share insights on market dynamics to Divisions and

Business Units at global level.

· Manage product portfolio for Region Asia Pacific and propose extension opportunities to global

teams.

· Understands local requirements and market dynamics and balances local interests and global needs

to holistically optimize value for Region Asia Pacific

· Manages TCT product developments and changes – communicating to Market Units in Asia Pacific

and liaising with regulatory, Quality Management, logistics and production to ensure a smooth

launch/transition/ phase out.

· Supports Market Unit’s in developing Key Opinion Leaders (KOLs) and managing relationship with

these and other emerging KOLs for Asia Pacific together with the Asia Pacific Medical Affairs

· Supports Market Units in Asia Pacific in operational execution for TCT products through product

launch kits, product information packs, product training courses and introduction

· Conceptualizes, plans and manages regional TCT events and congress participation

· Proposes, manages and controls Asia Pacific TCT marketing budget

Requisite Qualification & Experience:

· Bachelor degree holder in any business disciplines or natural science, preferably Chemistry

· Minimum 15 years of work experience gained in multinational companies in which at least 10 years’

experience in managing products in Blood Transfusion, Infusion and Anesthesiology segment in the

Asia Pacific region or at global level

· Experience with integration and data exchange between blood bank system and other hospital IT

system is necessary

· Strong business acumen and highly analytical with attention to details

· Excellent communication, presentation, and interpersonal skills

· Ability to work independently while strong team spirit

· Proficient in spoken and written English and Mandarin. Knowledge of any Asian dialect would be

advantageous.

· Willing to travel extensively

LUXASIA is the leading and largest beauty omnichannel brand-builder of Asia Pacific. Since 1986, it has successfully enabled market entry and brand growth for more than 100 luxury beauty brands, the likes of Albion, Aveda, Bvlgari, Calvin Klein, Creed, Diptyque, Hermes, La Prairie, Maison Francis Kurkdjian, Montblanc, Paco Rabanne, Salvatore Ferragamo, and SK-II. LUXASIA has established Joint Ventures with the likes of LVMH Group, Revlon (for Elizabeth Arden), Puig, Shiseido, and Orveon (for Laura Mercier).  The Group's integrated brand-building capabilities include luxury retail, online commerce, consumer marketing & analytics, and supply chain management. LUXASIA is powered by a diverse and dynamic #OneTeam of 2700 talents across a growing footprint of 15 markets. 

Why Join Us?

At LUXASIA, we believe there is beauty within every talent – that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?

Role Purpose:

You are passionate about the beauty industry and want to develop your career in marketing, a strong team player with the ability to work in a fast-paced, dynamic environment. A go getter with a can-do attitude.

Work closely with brand managers and marketing team to plan and drive business objectives, such as profitability, brand ranking and revenue targets. You will be responsible for planning and execution of the integrated marketing calendar, campaigns, launches and events as well as manage and monitor the A&P budget expenses. Potential team-player can look forward to the opportunity to manage a portfolio of brands on his or her own.

Key Responsibilities:

Marketing Operations

• Assist and support the marketing manager and brand manager to plan all brand activities such as: In-store promotions, launches, animations and consumer events to drive brand awareness and retail sales
• Support on event logistics including: sourcing for venue, food & beverage, materials event items, set up, engagement and briefing of all parties involved to drive event to succession
• Support on contractor and agency management including: getting quotations, briefing of agency/contractor/partners on specific brand needs follow up on the execution of the project

Communication, PR & Customer Engagement

• Propose and lead the planning and execution of all communications for marketing and trade activities. (Digital and print)
• Planning of PR events and activities for your brand portfolio with activities such as: press invitation and liaison, RSVP, and event management
• Research and collation of market, competitive and business information and any ad-hoc marketing needs of the team

Administrative and reporting duties

• Support the brand team in animation and monthly reporting duties when needed
• Assist in administrative responsibilities such as invoice processing and sampling/tester management
• Assist in brand visual merchandising needs such as changing of trans and upgrading of counters

• Diploma or Degree holder specializing in Marketing / Mass Communication / Business
• At least 1 years of relevant working experiences in Beauty industry
• Experience in marketing or PR is a plus
• A strong team player with the ability to work in a fast-paced, dynamic environment
• Resourceful, with a positive can-do attitude
• Good communication and interpersonal skills

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/

If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Note to staffing agencies Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

Reporting to the Commercial Director, APAC, your task will be to manage the FreeWheel Marketing initiatives for APAC by liaising and connecting with the different International Marketing and Communications teams internally.

Your responsibilities may span the following areas:

• Brand Marketing: Under the leadership of the International Brand Marketing Department, you will be supporting the project management of local marketing events (planning, executing, and tracking of marketing KPI’s).
• In coordination with the Intl Sales & Product Marketing team, you will help to adapt and maintain sales deck and marketing materials (including case studies).
• Coordinate and relay regional communications opportunities with the International Communications Department.

The role would support the APAC Franchise Strategy and Brand Marketing Function across the core responsibilities

1. Regional APAC Universal Franchise Strategy and Execution 
2. Regional APAC Universal Theatrical Brand Marketing
3. Regional APAC Symphony  
4. Universal APAC Parks Brand Marketing 

Your responsibilities may span the following areas:

Theatrical Brand Marketing/Park/Symphony

• Support the Parks initiatives in APAC.
• Help with the approval process of various initiatives at the parks – marketing, entertainment, social/digital campaigns.
• Support in preparing movie slate presentations for Television Distribution and Theatrical partners in the region.
• Work closely with Theatrical, Parks, Consumer Products and Television Distribution groups to plan and execute key symphony initiatives.

Franchise Strategy

• Assist regional/local franchise leads on planning and execution of local initiatives, including approval process.
• Build regional social/content calendar working with the global team.
• Assist in live events/digital amplification/gaming ideas needs for the region.

Responsibilities:

l Develop new customer accounts and growing clientele base

l Provide after-sale services to and identify up-sale opportunities among existing clients

l Analyze and bench marking against competitors

l Execute budgets and make use of resources to meet organizational goals and business objectives

l Maintain high levels of customer satisfaction and build positive customer relationships to achieve sustainable business growth

l Support company’s marketing/promotion initiatives and events

l Prepare regular sales reports, presentations, etc.

Requirements:

l 2-5 years sales experience

l Be results-oriented and able to work flexible hours

l Good people skills

l Passionate, energetic, dynamic, independent and self-motivated

l Able to deliver under pressure and tight deadlines

l Familiar with the education systems both in China and Singapore

l A team-player

Job Responsibilities:

1. Responsible for assisting in explaining large schools in Singapore;

2. Responsible for assisting in processing various valid documents in Singapore;

3. Maintain the business of old customers and tap their potential;

4. Communicate regularly with cooperative customers to establish good long-term cooperative relationships.

Property rights qualifications:

1. 20-40 years old, noisy articulation, fluent in Mandarin, and contagious voice;

2. Have the same enthusiasm for sales and administrative work;

3. Have excellent learning ability and good communication skills;

4. Tough character, quick thinking, good adaptability and pressure resistance;

5. Have keen market insight, strong sense of professionalism, responsibility and positive work attitude

OVERVIEW:

The Sales Exec - Inside Sales, plays a crucial role by managing our existing APAC-based clients in Sportradar’s lower account segment. This starting position requires initial account management experience, superior communication skills, and a results-driven mindset. Responsibilities include renewal discussions, avoiding client churn and identifying up-sell and cross-sell opportunities with our established clients in the APAC Region. 

THE CHALLENGE:

• Efficient account management of ~100 small to medium-sized Sportradar clients
• React on account enquiries in a timely manner and find satisfying solutions aligned with our account segment strategy
• Help building a pipeline by identifying and nurture up-sell and cross-sell opportunities throughout the year
• Decrease the risk of client churn while representing Sportradar’s account growth strategy
• Work with internal Sportradar teams to further develop the commercial approach in this customer segment
• Document all touchpoints and transfer knowledge regarding the account to internal Sportradar team members
• Collaborate closely with other Sportradar team members to ensure alignment and integration of sales strategies, projects and programs for successful implementation and execution.
• Manage the client up to the next account segment.
• Other duties as assigned.

YOUR PROFILE:

• Recently finished Bachelor’s Degree.
• First experience in a sales, account management, partnerships, or business development role welcome
• Love for CRM Systems and structured selling processes
• Quick learner to identify key decision makers and influencing executive-level stakeholders.
• Able to think analytically, navigate sales cycles, and create for the team/yourself pipeline & roadmap to convert opportunities
• Strong organizational, issue resolution, and decision-making skills are required. Superior verbal and written presentation and communication skills.
• Self-motivation and professional discipline with excellent follow-through.
• Polished PowerPoint presentation skills.
• Language Skills for negotiations: English- Spanish is a plus
• Must be able to work well with others as part of a team.

Preferred qualifications:

• Inside Sales or equivalent sales experience in sports media or technology
• Experience working in a global organization.

About the role

We are seeking a highly motivated and experienced Senior Sales Support Executive to join our team. This role will provide advanced support to the sales team, ensuring seamless operations and exceptional customer service. The ideal candidate will act as a pivotal link between various departments, manage customer inquiries, and contribute to the achievement of sales targets.

What you will be doing

• Sales Support Coordination: Assist sales representatives in preparing quotations, proposals, and presentations. Ensure all SOPs are updated and communicated to the relevant customers. Follow-up quotation requests from customers and track conversion success. Identify process improvement opportunities and work with Sales manager to implement them.
• Business Implementation: Participate in new or adjusted projects’ implementation, following-up with internal and external stakeholders on milestones and targets to achieve. Proactively share innovative ideas to improve current processes in place and mapping opportunities to achieve success.
• Customer Relationship Management: Maintain and update customer information in the CRM system. Handle customer inquiries and resolve issues promptly to ensure high levels of customer satisfaction. Escalate topics to Sales Manager to remove blockers and update the customers accordingly.
• Order Processing: Oversee the order processing cycle from receipt of the order to delivery, ensuring compliance with company policies and customer requirements. Work closely with Operations to understand bottlenecks and propose short and long-term fixes.
• Reporting and Analysis: Generate weekly/monthly sales reports and analytics to track performance metrics. Provide insights and recommendations to improve sales processes. Understand the customers’ needs in terms of reporting and align with IT teams to tailor the solution.
• Cross-functional Collaboration: Work closely with the operations, finance, IT and logistics teams to ensure coordinated efforts in meeting customer needs and achieving sales objectives.
• Market Research: Conduct market research to identify new business opportunities and support the sales team in strategic planning. Share market updates and news with the relevant customers.

The successful candidate

Essential

• Bachelor’s degree in business administration, Marketing, Logistics, or a related field.
• Experience: Minimum of 3 years of experience in sales support, preferably within the logistics or transportation industry.
• Strong understanding of sales processes and customer service principles.
• Excellent communication and interpersonal skills.
• Proficiency in CRM software and Microsoft Office Suite.
• Analytical and problem-solving abilities.
• Ability to multitask and manage time effectively in a fast-paced environment.
  

Desirable

• Detail-oriented and highly organized.
• Proactive and able to work independently.
• Team player with a positive attitude and strong work ethic.

• Produce a variety of marketing materials to increase brand visibility and educate institutional clients on Ceffu’s value proposition, including but not limited to blog articles, social media content, sales collateral, swag, webinars, and newsletters.

• Stay on top of the latest industry news and provide consistent updates to our internal stakeholders and external institutional custody audience.

• Monitor and synthesize platform analytics into actionable insights that will drive our overall content strategy.

• Help maintain an active content calendar and provide input in ways we can improve our existing processes.

• Manage our marketing website and existing social media channels, and provide input as needed on other ways to increase our reach online.

• Act as the marketing owner for the Ceffu brand internally, managing internal stakeholders and regular communication.

Are you a social media maven who lives and breathes hashtags, engagement rates, and viral content? We’re looking for a Social Media Content Creator to join our team. If you have a keen eye for detail, a knack for storytelling, and the technical skills to produce engaging content for Social Media, come join us! 

Key Responsibilities:

• Create high-quality photo and video content for our social media platforms (Instagram, Facebook, TikTok, YouTube, and XHS).
• Plan, shoot, and edit engaging content that aligns with our brand identity and marketing goals.
• Design visually appealing graphics for social media posts, stories, and campaigns.
• Collaborate with the team to develop and execute creative social media campaigns.
• Stay up-to-date with social media trends and incorporate innovative ideas into content creation.
• Assist in brainstorming and conceptualizing new content ideas to keep our social media presence fresh and exciting.
• Monitor social media performance metrics and make data-driven adjustments to content strategies.

Requirements:

• Proven experience in photography, videography, and graphic design, with a strong portfolio showcasing your work.
• Proficiency in photo and video editing and design softwares such as Adobe Creative Suite, Capcut, and Canva.
• Solid understanding of social media platforms and their respective content requirements.
• Great storytelling skills and a creative mindset.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.
• Strong attention to detail and a commitment to producing high-quality content.
• Good communication and collaboration skills to work effectively within a team.
• Familiarity with lighting, composition, and other technical aspects of photography and videography.
• Singaporeans and PRs only.

Bonus Points:

• You are a content creator yourself! 
• Proficient in written Chinese for content creation on the Xiaohongshu (XHS) social platform.
• Familiarity with SEO principles and digital marketing tactics. 
• A sense of humor and a love for all things digital.

If what you are reading interests you, come join our merry band of misfits! Interested candidates should submit their resume and any relevant portfolio work to [email protected].

Your Mission

As a Growth Marketing Manager for Greater China market, you will:

• Develop and execute all user growth strategies for Wise on Chinese social media platforms, including but not limited to WeChat, Xiaohongshu, Douyin, etc.

• Drive growth initiatives and strategies in Greater China, ensuring significant market penetration and user acquisition.

• Lead market collaboration and marketing plans with Wise's Chinese financial partners.

• Formulate and implement growth strategies for Wise's global Chinese user base, exploring new advertising, affiliate, and influencer marketing opportunities.

• Provide Chinese-related marketing advice to other internal channels.

About You

• Familiarity with Chinese social media platforms.

• Data-driven mindset.

• Strong negotiation skills and experience in business development.

• Excellent communication and interpersonal skills.

• Ability to work in a fast-paced, dynamic environment.

• Proven track record of executing successful marketing campaigns.

• Strong analytical skills and ability to interpret data to drive decisions.

What’s in It for You?

• Opportunity to significantly impact Wise's growth in Chinese demographics, contributing to our mission of building money without borders.

• Autonomy in your role, with the support of a talented and passionate team.

• Competitive compensation package, including RSUs after a year with us.

• Hybrid working model, allowing for a blend of home and office work.

• Generous self-development budget and comprehensive benefits package.

• The chance to work in a diverse, inclusive, and innovative environment.