Key Responsibilities:

Customer Interaction:

• Respond promptly and professionally to customer inquiries via email, chat, and phone.
• Resolve customer complaints, concerns, and issues efficiently, ensuring timely and satisfactory outcomes.
• Assist customers with order placement, tracking, cancellations, returns, and exchanges, ensuring a smooth and seamless shopping experience.

Product Knowledge:

• Develop and maintain a deep understanding of the company’s products, services, and ongoing promotions.
• Provide accurate product information and personalized recommendations based on customer needs and preferences.

Customer Experience Improvement:

• Gather and analyze customer feedback to identify trends and areas for improvement.
• Collaborate with the e-commerce and marketing teams to enhance the online shopping experience and drive customer satisfaction.
• Help refine and implement customer service policies and procedures to optimize service quality and consistency.

Administrative Tasks:

• Maintain accurate and detailed records of customer interactions, transactions, and resolutions.
• Support the creation and updating of FAQs, help guides, and self-service resources to empower customers with essential information.

Delivery Route Planning:

• Work with drivers to plan and optimize delivery routes for timely and efficient deliveries.
• Monitor delivery progress, communicate any delays to customers, and coordinate with drivers to quickly resolve logistical challenges.
• Continuously review delivery processes to minimize delays and improve overall customer satisfaction.

Requirements:

Educational Background:

• Minimum of a High School Diploma or equivalent.

Experience:

• 1-2 years of customer service experience, preferably in an e-commerce or retail environment.

Skills:

• Excellent verbal and written communication skills.
• Strong problem-solving abilities and keen attention to detail.
• Proficiency with customer service software, e-commerce platforms, and Microsoft Office Suite.
• Ability to multitask and manage time effectively in a fast-paced environment.

Personal Attributes:

• Empathy, patience, and a positive attitude when engaging with customers.
• A proactive approach and a genuine desire to help and support customers.
• A collaborative team player with a cooperative mindset.
  

WHO ARE WE?

Kaliber is a performance marketing agency & consultancy composed of passionate digital marketers that offer thought leadership, world-class strategy and execution for our fast-growth clients. We take major pride in learning & development for our team, sharing over $500M experience in digital advertising. Kaliber has a diverse portfolio of clients, a team of over 30 performance experts across 6 countries and a  welcoming company culture.

ABOUT THE ROLE

The digital marketing performance manager holds the accountability of the overall account performance and budget utilization for a portfolio of clients and ensures that the team works cohesively in developing, maintaining and optimizing performance marketing channels. Additionally, the mid-tier position is responsible in producing reports and insights along with recommending growth strategies and tactics for internal and external stakeholders. This role requires a people leader with a strong strategic mindset, experience in project management, established communication skills, a deep understanding of digital marketing disciplines (paid and non-paid) and analytical mind.

RESPONSIBILITIES

Management and Growth (40%)

• Frequently monitor performance dashboard and proactively maintain performance and budget pacing
• Measure and report performance of all channels and campaigns, and assess against goals to internal and external stakeholders
• Contribute to the development of media plans and successful performance marketing strategies
• Maintain complete visibility on campaign opportunities and risks
• Provide recommendation on tactical developments and optimisations 
• Hands on campaign executions when required
• Remain constantly updated with company capabilities and service and upgrade knowledge on digital marketing solutions so as to effectively communicate all offerings to the client

Project Management (40%)

• Lead and brief multiple projects relating to marketing campaigns and creative
• Communicate internally and externally on project status
• Ensuring and monitoring satisfactory quality of work
• Manage and oversee the team’s workload and priorities
• Control client delivery to prevent over-servicing
• Delegate, supervise and apply quality control on executional tasks
• Keep up to date with promotional campaigns and proactively manage the execution

Team Management and Development (20%)

• Provide guidance, support, and encouragement to team members to enhance their performance and boost their motivation.
• Coordinate and/or request trainings for the team or team members
• Flag team shortcomings (capacity, capability and/or behaviour) to the management team and contribute in resolving team issues

Qualification and Experience

• At least 3 years of experience in client servicing and team lead capacity working in a Digital Marketing Agency
• At least 1 year of managing multiple marketing projects
• Bachelor’s degree or equivalent experience

Technical and Soft Skills

• Skilled proficiency in directly managing and strategizing for Google Ads and Facebook Ads as a minimum
• Proficiency in the following is an advantage: Google Analytics, Google Tag Manager, Google Data Studio, and Google Workspace Suite
• Experience in using Project Management software (preferably ClickUp)
• Excellent written and spoken interpersonal skills; with exceptional presentation skills
• Possess leadership and people development skills

Personality Traits

• Demonstrates Kaliber’s core values — transparent, communicative, people-centric, and possesses expertise in ones craft 
• Engages proactively within a team environment 
• Ability to use initiative and work without a high level of supervision
• Ambition to understand the business and what drives performance
• Excellent attention to detail 
• Ability to work in a fast-paced environment
• Quality driven, consistently aims to uphold high standards
• Maintains strict discretion and confidentiality
• Ability to navigate matrixed relationships, manage numerous partners, and coordinate resources to deliver desired outcomes 

• Hybrid-Remote team
• Flexible working hours
• Fast-growing startup company
• Friendly work environment
• Paid time off, including sick leaves and emergency leaves
• Provision for company-owned laptop
• Opportunities to develop into senior management roles
• and more!
  

NOTE: We are looking for candidates who are open to a hybrid, but flexible working set-up!

We are a food distributor in Yishun looking of a new or experience person to join our company.

Job Role:

1) Develop new or manage existing customer account

2) Maintains good customer relationship.

3) Plan marketing strategies and promotion with buyers.

4) Manage company E-commerce online platform & others online platform eg Shopee, Lazada, Redmart etc.

5) Other ad hoc sales and marketing duties.

Experience in FMCG sector is a plus. Motivated and hardworking, good interpersonal, presentation and communication skills. Proficient in Microsoft office – Word ,Excel etc.

We are a biscuits company looking for experienced promoters for our 90th Anniversary promotion events

1. 25th to 29th November 2024 at Raffles MRT exchange. 8am to 6pm. $13 per hour (8-10 hours including 1 hr paid break)

2. 6th to 9th December 2024 at Singapore Expo. 11am to 9pm $13 per hour (8-10 hours including 1 hr paid break)

Job Description

- Sampling of biscuits

- Promotion and sales of goody bags with biscuits.

- No food preparation.

- Proactive and hardworking

We are a Biscuits company in Yishun looking for a hardworking and experienced sales and admin clerk to support our daily operations

• Retrieve purchase orders from emails, sales chatgroup, salesman forms and faxs.
• Process PO into invoices for delivery.
• Prepare Delivery Schedules for delivery drivers.
• Ensure all invoices are back signed and stamped after delivery
• Answers phone calls.
• Responds to emails and other digital queries and correspondence.
• General updating and Data entries.
• Familiar with MS Word and MS excel.
• other ad hoc general clerk duties.
• Teamwork is essential.

Working hours & Benefit:

Mon to Fri 8am-5pm, Alternate Saturdays 8am-12pm. (Less than 44 hours per week).

For medical benefits and entitlements such as leave, we follow MOM regulatons.

Job Scope

· Maintain and update catalogues (Price update, new items & etc)

· Prepare and send the quotation for existing and new customers

· To expand our product range to existing customers.

· To acquire new corporate clients through cold calling and sales visits.

· To provide timely sales support to customer, upselling and providing alternative solutions when appropriate.

· To work with account department to ensure prompt and accurate payment collection from customers.

· To build relationship with both existing and new customers.

· Prepare the sales report

· Any other tasks as assigned by superior from time to time.

Job Requirements:

· Candidates with experience/skills/knowledge in Seafood/ F&B/FMCG or catering industries are preferred.

· Highly driven and willingness to meet multiple clients daily.

· Able to prioritize workload and multitask between external client meetings and in-office work progress.

· Candidates who are positive, proactive, responsible, excellent communicator, negotiator, service-minded, excellent communicator and capable of multitasking.

· Independent but also a good team player

Benefits:

Rewards with attractive remuneration package and allowance.

Job Type: Full-time

Benefits:

• Flexible schedule

Schedule:

• Day shift
• Weekend availability

Experience:

• Sales: 5 years (Preferred)
• Seafood and frozen item

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

-Conduct sales call and visits to seek business opportunities with prospective customers
-Preparation of quotations and proposal for clients
-Responsible for achieving sales targets and growth
-Responsible for ensuring and maintaining high customer satisfaction
-Participate in corporate sales planning and strategies
-Attend to customers’ queries, site meetings and carry out site survey whenever required
-Liaise closely with Operation team to ensure job requirement are met
-Monthly sales reporting to Management
-Any other ad-hoc duties

Job Highlights

• 5 days work week
• Work Life Balance
• Overseas trips

Job Description

• Data entry and manage records on raw materials in the system.
• Prepare monthly job and order summary for management
• Perform quarterly and yearly stock take and inventory tracking
• Assist in daily operations
• Any other ad-hoc duties assigned by management

Requirements

• Proficient in MS Office
• Preferably able to commence work immediately
• Customer-service oriented and a highly motivated individual
• Candidate must possess at least a Primary/Secondary School/"N" Level
• At least 1 year(s) of working experience in the related field.

Job Title: Marketing Executive/Coordinator
Competitive Salary: S$4,000 to S$5,500

The Employer:

Our client, a pioneering AI startup based in Suntec City, is seeking a motivated and detail-oriented Marketing Executive/Coordinator to join their innovative marketing team. This role offers the opportunity to contribute to cutting-edge projects in the AI industry and work closely with seasoned professionals, reporting directly to the Marketing Manager and Director.

Job Responsibilities:

• Assist in planning, executing, and tracking multi-channel marketing campaigns, including email, social media, paid ads, and content marketing.
• Coordinate with internal teams (design, content, product, sales) and external vendors to ensure timely delivery of marketing materials.
• Maintain marketing calendars, ensuring alignment with strategic goals and on-time project delivery.
• Manage daily operations of marketing tools like CRM systems (Salesforce, HubSpot) and automation platforms.
• Support the implementation and optimization of marketing workflows and processes to enhance efficiency.
• Monitor, analyze, and report on campaign performance using metrics such as conversion rates, CAC, and ROAS.
• Ensure accuracy and cleanliness of marketing and customer data, including effective segmentation and targeting.
• Collaborate with sales and product teams for smooth handoff of marketing-qualified leads and support lead nurturing initiatives.
• Assist in producing and distributing marketing content that aligns with overall strategy and brand guidelines.
• Track marketing budgets and expenditures, ensuring accurate invoicing and billing.
• Coordinate and support marketing activities related to events, webinars, and trade shows.

Job Requirements:

• Bachelor's degree in Marketing, Business, Communications, or related field.
• Minimum of 2 years' experience in a marketing executive, coordinator, or similar role.
• Proficient with CRM and marketing automation platforms (e.g., Salesforce, HubSpot, Marketo).
• Familiarity with digital marketing tools like Google Analytics and social media management platforms.
• Strong project management and organizational skills with the ability to handle multiple tasks and meet deadlines.
• Analytical mindset with a data-driven approach to problem-solving.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite or Google Workspace.
• Basic understanding of SEO, SEM, and PPC campaigns is a plus.
• Detail-oriented, highly organized, and able to work both independently and collaboratively.
• Ability to thrive in a fast-paced environment and adapt to changing priorities.
• Proactive with a strong sense of initiative and problem-solving skills.

Tourlife Consultants Private Limited (23C1476)
Leading Recruitment Firm in Singapore
Ryan Lee (Reg No: R23113084)

Who We Are

As Singapore’s leading homegrown manufacturer of halal certified ice cream, gelato and sorbets for over 20 years, we supply a diverse range of clients with our premium products. Selling both locally and internationally, we are committed to making sweet memories with food. From our 12,000 sq. ft. factory, we produce classic and create bespoke flavours for our clients. Our products are also available wholesale under our brand Artisertz or as OEM. We offer a wide range of value added products (equipment, packaging, and ingredients) and services to complement what we manufacture.

Job Description

Key Responsibilities

1. Content Creation and Management: Oversee the creation of engaging content for company's website, social media, and other digital platforms. Ensure consistency in the brand voice across all digital channels.

2. SEO and SEM: Optimize website content for search engines (SEO) to increase organic traffic. Manage pay-per-click (PPC) advertising campaigns, including budget management and performance analysis.

3. Social Media Management: Plan and execute social media campaigns to drive engagement and brand awareness. Monitor social media platforms for customer feedback and respond appropriately.

4. Email Marketing: Design and manage email marketing campaigns to nurture leads and convert them into customers. Analyze email performance and implement improvements.

5. Analytics and Reporting: Use tools like Google Analytics to track and report on digital marketing performance. Provide insights and recommendations based on data analysis.

6. Campaign Management: Coordinate and execute digital marketing campaigns across various channels. Ensure campaigns are delivered on time and within budget.

7. Collaborations and Partnerships: Work with influencers and partners to amplify the company's digital presence. Manage relationships with external agencies and vendor

Key Skills:

1. Technical Skills: SEO & SEM: Know how to improve website visibility and manage paid search ads.

2. Analytics Tools: Use tools like Google Analytics to track and analyze digital performance.

3. Social Media Management: Handle social media platforms and plan effective campaigns.

4. Email Marketing: Create and manage email campaigns using tools like Mailchimp, Brevo.

5. Content Management Systems: Experience with platforms like WordPress for website content.

6. Creative Skills: Content Creation: Write and produce engaging content for online platforms.

· Copywriting: Write persuasive and clear marketing messages.

· Basic Design: Understand basic graphic design principles and tools.

7. Analytical Skills:

· Data Analysis: Interpret data to understand and improve marketing results.

· Performance Tracking: Monitor how well campaigns are doing and find ways to improve.

8. Communication Skills:

· Verbal:Communicate ideas clearly with team members and partners.

· Written: Write clear and effective marketing content.

Requirements

Relevant experience in similar role.

Responsibility

• Directly manage district managers across the Asia Pacfic region and Japan RSS sellers
• Manage to and develop business plans to enable and accelerate sales growth
• Develop strategies to drive ARR growth for the Asia Pacific renewals and services organization
• Effectively collaborate with internal stakeholders, peers, and executive leadership team
• Demonstrate strong leadership qualities to help drive, motivate, and develop remote sales organization
• Disciplined management of a renewals process including forecast activities, funnel management, and KPIs to ensure success and achievement of sales targets
• Ability to articulate and demonstrate (at a high level) Keysight’s value propositions to customers at all levels within their business
• Effective and professional communications
• Drive/ support change management and related communications
• Ability to drive operational efficiency to streamline the sales cycle to maximize productivity

Requirements

• 10+ years of relevant experience in management and sales or renewal / service sales
• Bachelors or Master’s Degree or equivalent experience
• Strong analytical and collaborative problem-solving skills, business judgment and financial acumen
• Highly motivated and professional, with excellent verbal, communication, presentation, and social skills
• Demonstrate sense of urgency with ability to multitask in a fast-paced environment
• Strategic scheduled approach to leading a team; driven by disciplined execution and proactive proven sales methodologies and mentality
• Goal Driven with strong relationships inside and outside the company and drives for robust partnerships and collaborations cross-functionally
• Win-win attitude with sound judgment and resource management
• Works collaboratively with Keysight leadership teams, Keysight business centers, marketing and delivery teams to maximize business results and create growth opportunities
• English written and verbal language skills

Responsibilities

• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door

• Deploy successful marketing campaigns and own their implementation from ideation to execution

• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

• Produce valuable and engaging content for our website and blog that attracts and converts our target groups

• Build strategic relationships and partner with key industry players, agencies and vendors

• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

• Oversee and approve marketing material, from website banners to hard copy brochures and case studies

• Measure and report on the performance of marketing campaigns, gain insight and assess against goals

• Analyse consumer behaviour and adjust email and advertising campaigns accordingly

Requirements

• Demonstrable experience in marketing together with the potential and attitude required to learn

• Proven experience in identifying target audiences and in creatively devising and leading across channels marketing campaigns that engage, educate and motivate

• Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends)

• Experience in setting up and optimizing Google Adwords campaigns

• Numerically literate, comfortable working with numbers, making sense of metrics and processing figures with spreadsheets

• A sense of aesthetics and a love for great copy and witty communication

• Up-to-date with the latest trends and best practices in online marketing and measurement

• BSc/MSc degree in Marketing or related field

Responsibilities

• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door

• Deploy successful marketing campaigns and own their implementation from ideation to execution

• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

• Produce valuable and engaging content for our website and blog that attracts and converts our target groups

• Build strategic relationships and partner with key industry players, agencies and vendors

• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

• Oversee and approve marketing material, from website banners to hard copy brochures and case studies

• Measure and report on the performance of marketing campaigns, gain insight and assess against goals

• Analyse consumer behaviour and adjust email and advertising campaigns accordingly

Requirements

• Demonstrable experience in marketing together with the potential and attitude required to learn

• Proven experience in identifying target audiences and in creatively devising and leading across channels marketing campaigns that engage, educate and motivate

• Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends)

• Experience in setting up and optimizing Google Adwords campaigns

• Numerically literate, comfortable working with numbers, making sense of metrics and processing figures with spreadsheets

• A sense of aesthetics and a love for great copy and witty communication

• Up-to-date with the latest trends and best practices in online marketing and measurement

Responsibilities of the Senior Marketing Manager

• Strategy: Understand the overall business and marketing strategy and create a marketing plan.

• Budget: Manage budget and report on the marketing spend.

• Team Management: Manage, lead and motivate a marketing team of 3 to 5.

• Stakeholder Management: Work collaboratively with a variety of stakeholders across sales, product management and the central marketing team to ensure there is buy in to future marketing campaigns and resources are maximised.

• Sales Support: Create collateral and content to help the sales team convert more prospects.

• Campaign Management: Target market segments with integrated marketing campaigns to generate demand and convert into leads. Campaigns can include ABM, paid social, webinars, email marketing and direct mail.

• Content Marketing: create a variety of content – thought leadership, blogs, whitepapers, webinars and video.

• Digital: Be responsible, through the central marketing team, for the infrastructure section of the website. Ensuring content is optimised for SEO, and our presence is expanded across our social – Meta, IG, Tik Tok, LinkedIn & Twitter etc.

• Technical: Work ensure sales and marketing are working in unison.

• Marketing Analysis: Analyse and report on traffic, MQLs, conversions, attribution and pipeline growth.

Senior Marketing Manager Requirements

• Knowledge of Singapore Market Segment.

• Marketing Manager or Senior Marketing Manager from a F&B business.

• Experience of creating a marketing plan that builds awareness and drives leads.

• Excellent written and presentation skills.

• Broad experience across online and offline marketing channels.

• Good experience of working with sales teams.

• Budget management experience.

• Strategy: Understand the overall business and marketing strategy and create a marketing plan

• Budget: Manage budget and report on the marketing spend.

• Team Management: Manage, lead and motivate a marketing team of 3 to 5.

• Stakeholder Management: Work collaboratively with a variety of stakeholders across sales, product management and the central marketing team to ensure there is buy in to future marketing campaigns and resources are maximised.

• Sales Support: Create collateral and content to help the sales team convert more prospects.

• Campaign Management: Target market segments with integrated marketing campaigns to generate demand and convert into leads. Campaigns can include ABM, paid social, webinars, email marketing and direct mail.

• Content Marketing: create a variety of content – thought leadership, blogs, whitepapers, webinars and video.

• Digital: Be responsible, through the central marketing team, for the infrastructure section of the website. Ensuring content is optimised for SEO, and our presence is expanded across our social – Meta, IG, Tik Tok, LinkedIn & Twitter etc.

• Technical: Work ensure sales and marketing are working in unison.

• Marketing Analysis: Analyse and report on traffic, MQLs, conversions, attribution and pipeline growth.

Senior Marketing Manager Requirements

• Knowledge of Singapore Market Segment.

• Marketing Manager or Senior Marketing Manager from a F&B business.

• Experience of creating a marketing plan that builds awareness and drives leads.

• Excellent written and presentation skills.

• Broad experience across online and offline marketing channels.

• Good experience of working with sales teams.

• Budget management experience.

JOB DESCRIPTION

Department: Passive component Department

Report to: Regional Product Manager – Passive component

Functional Relationships with:

Co-create with ASEAN/INDIA/OCEANIA business development related members like Products Marketing/Engineering team, Business Development team, Sales team and with related Products Departments in Japan HQ.

POSITION PROFILE:

Based in: Singapore.

The product engineer is responsible for business creation/pre-sale of assigned products to expand ASEAN, India & Oceania business, and support local sales for design wins. Regional travel is required.

Key Duties & Responsibilities:

• Initiate product marketing and promotion activity of assigned product to expand the business regionally and globally.

• Technical support to get design wins for immediate opportunities and solve technical troubleshooting to maintain business.

• Closely work with internal stage holder and HQ to align goals and build a strategy (solution) to achieve.

• Manage marketing & promotion activity by PDCA system and analyze both success-case and un-success-case, then adjust strategy to achieve the goal.

• Coordinate necessary training for Murata sales and distributors.

• Enhance promotion activity for long tail customers by Digital marketing approach and Exhibition collaborating with MARCOM.

• Proactively investigate regional unique inquiry and develop new business/product with key stakeholders.

• Market analysis, capture ecosystem, identify key players & competitors, create hypothesis of customer's pain point in a selected market, and make an idea to solve customer's pain & how to win with Murata solution against competitors.

• Collaboration project involving bundle promotion, product Q&A, product training with Regional Strategic Marketing section.

Ability / Competency Required:

• Bachelor’s degree in Electrical or Electronics Engineering is preferred; Applicants with other engineering degrees are welcome to apply.

• Basic Knowledge of electronics, device and market ecosystem, and good market analysis skills.

• Proactive, strong communication, Interpersonal and organizational skills.

• Positive attitude in challenging work environments.

• Available for Travel within the ASEAN, India, Oceania, and Japan region.

Job Scope:

• Attend to sales calls and generate quotation for clients based on drawings
• Provide information to production team for fabrication to be carried out and completed by clients' requested deadline
• Track and take note of clients' requests/changes and arrange for rectification as required
• Verify completed jobs against drawings for issuing invoices to clients
• Any other responsibilities to ensure smooth and continuous flow of sale process

Requirements:

• Able to read and understand 3D drawings
• Good communication skills and customer service. Able to speak, read and write English and Chinese (for Chinese speaking clients)
• Able to multi task with good organizational skills
• Detail oriented, responsible, diligent, team player and good in problem solving
• Good time management, has sense of urgency and able to meet deadlines
• Proficient in Microsoft Words and Excel
• Experience in carpentry sales/operations is an added advantage. Candidates with experience in related or similar industry are also welcome. Remuneration package will be adjusted according to experience
• Experience in managing workers would be beneficial

4.1 Vendor & Partner Management:

1. Coordinate and maintain healthy relationships with vendors (SEO and e-commerce service providers, e-commerce partners, etc.).

2. Monitor performance and ensure service delivery aligns with company objectives and goals.

3. Negotiate contracts or agreements when necessary.

4.2 SEO & Digital Marketing:

1. Create content and coordinate with service provider to enhance search engine rankings.

2. Assist in monitoring to evaluate effectiveness.

3. Analise effectiveness and adjust strategies accordingly to maximize ROI.

4.3 Website Management:

1. Create content and coordinate with service provider to ensure website usability and optimization.

2. Manage website analytics and reporting to ensure tracking tools are properly implemented.

3. Ensure performance, functionality and content updates are able to support objectives set.

4.4 E-commerce Operations:

1. Create content and coordinate with service provider to ensure e-commerce smooth operations.

2. Monitor and optimize e-commerce KPIs; i.e. conversion rates, sales performance, etc..

3. Ensure performance, functionality and updates of e-commerce platforms.

4.5 Content Management & Copywriting:

1. Create content &/or manage content strategy to ensure alignment with brand voice and marketing goal.

2. Ensure content is optimized for SEO and user experience across digital platforms.

4.6 Digital Analytics & Reporting:

1. Generate / manage periodical reports on KPIs in traffic, engagement, conversions and revenue.

2. Adjust digital strategies with data insights.

4.7 Compliance & Security:

1. Ensure digital platforms comply with legal and regulatory requirements (i.e. PDPA).

2. Safeguard digital assets and customer data.

4.8 Crisis Management:

1. Develop and implement crisis management strategies for digital platforms; i.e. website downtime).

2. Coordinate with relevant parties to resolve issues timely and minimize negative impact.

4.9 Other relevant marketing operations:

1. Customer experience and user journey optimization to ensure seamless navigation and conversion paths.

2. Develop and implement long-term digital strategies that align with overall business objectives.

3. Lead &/or manage offline marketing activities, i.e. trade show and road show.

4. Manage design and printing of packaging material to ensure regulatory compliance in labelling

Position: Digital Marketing Manager

Job description

Responsibilities:

• Ensure the timely production and delivery of digital content

• Manage the creation and implementation of engaging content on the company website and social media channels, email campaigns and digital advertising

• Collaborating with digital agency to plan and execute digital advertising including SEM, SEO, PPC, display ads and paid social ads to drive website traffic and conversions

• Monitor and analyse the performance of OTAs platform and performance marketing providing regular reports and optimise the performance

• Increase social media followers and engagement on platforms like Instagram, TikTok, and Facebook.

• Oversee photo and video shoot to develop creative assets to be implemented on digital and social channels

Specifications:

• Minimum 3 - 5 years of experience in digital marketing role

• Strong written and verbal communication skills

• Ability to multitask, prioritise and meet tight deadlines

Work Location: Woodlands

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

1. Conducting market research to identify selling possibilities and evaluate customer needs

2. Actively seeking out new sales opportunities through cold calling, networking and social media

3. Setting up meetings with potential clients and listening to their wishes and concerns

4. Discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction.

5. Reaching out to potential customers to demonstrate our services and products through email and phone

Job Description

We are seeking a motivated and results-driven Sales Executive to join our growing team. As a Sales Executive/Key Account Executive, you will be responsible for farming sales, managing client relationships, and achieving sales targets. The ideal candidate should have excellent communication skills, a strong work ethic, and a passion for sales.

Responsibilities:

• Build and maintain strong relationships with retailers.
• Meet clients satisfaction and loyalty and Identify and address clients needs and concerns
• ⁠Provide excellent clients support and resolve issues.
• Work closely with the marketing team to develop effective sales and marketing strategies and ensure sales and marketing alignment to drive revenue growth
• Maintain accurate records of sales activities, clients interactions, and market feedback
• Stay informed on industry trends and collaborate with internal teams.
• Review sales performance and identify business opportunities
• Execute and evaluate pre-sales and post-sales promotion strategies
• Develop and build up effective relationship with key clients
• Work and liaise closely with assigned retailers for sales/promotion activities/pricing and inventory
• Monitor and analyze competitors’ activities

Qualifications:

• Class 3/3A Driving license required
• Minimum GCE 'O' level certificate
• 1+ years in sales or key account management (B2B preferred)
• Strong communication and negotiation skills
• Bilingual in English and Mandarin to effectively serve our Mandarin-speaking customers.
• Proficient in Microsoft Excel

What We Offer:

• Company vehicle + cash card + season parking, and fuel expenses
• Competitive salary and performance-based commission (Basic + Incentive + Commission)
• Quarter and Annual Top up Incentives
• Career development opportunities