• Handles local or regional existing customers accounts in marine, B&C and heavy industries.
• To promote and canvass for new business opportunities for new markets, etc.
• Willing to travel when neccessary.
• Able to work independently with minimal supervison.
• Provide technical expertise to customer, including on-site demo.
• Possess leadership skills and have pleasant outgoing personality
• Possess computer skills e.g. microsoft words, excel and powerpiont.
• Posscss technical hand-ons knowledge.
• Possess analytical, problem-solving, critical thinking, communication and coordination skills
• Possess own transportation will be added advantage.
• Willing to be assigned for other job duties when required.
• Commission based salary package.

What you will do:

As Sales Engineer IR, you will be part of Regional YPS (York Process System) sales team to handle Sales inquiries from Indonesia customers by providing front end technical, commercial, and administrative support which will be assisted by the team in Singapore. You will also be focusing on growing our business in Indonesia market.

How You Will Do It:

• Providing distinctive sales strategies & support including but not limited to process systems designs and solutions to satisfy customers’ needs.
• Main duties include preliminary design of refrigeration system, compiling accurate project costing, liaising with vendors for quotations, and preparation of Project proposals suiting the Client requirement.
• Developing YPS business in line with company objectives of sustainability, quality earnings and continual growth.
• Execute the business initiatives and commit to yield total customer satisfaction and achieve the business results
• Support the YPS business in the region in possession of sustainability, quality earning and continual growth.
• Ensure the success of the Key Performance Indicators (KPIs) and Leadership Review Plan (LRP) objectives within the YPS department.
• Participate in the organization of marketing and promotion, incl. seminar, conference, exhibition, and any form of event which benefits the business performance.
• Maintain existing customer base and develop new customer base to ensure continuous business growth.
• Maintain constant field intelligence and feedback pertinent information on competitor’s activities, product, prices, business performance and promotional programmes and develop the necessary business strategies to ensure the company excels.
• Execution of business operation and conduct are to conform to JC Singapore/Indonesia policies.
• Communicate and work closely with other departments in ensuring the overall company objectives/performance is achieved at all times.
• Support the region in-charge in the Asia Pacific’s organization initiating best practice sharing and cross learning.
• Foster strong customer relationship with all customers enabling the company to be active & leading, speedy response time, highly profitable, excellent payment collection position at all time.
• Maintain high morale and team spirit in the office environment.
• To observe, promote and practice JC culture and leadership qualities.
• Perform any other duties from time to time, whether ad-hoc or otherwise, as assigned by your superior.

What We Look For:

• Engineering Degree onwards or equivalent (Mechanical, Electrical, Chemical or Process)
• 3 years and above experience in Chemical, Petrochemical, HVAC / Refrigeration, or similar industry.
• Petrochemical, Oil and Gas background is added advantage
• Understand contract/project/credit management, pricing, quotation, business & technical proposal, clarification & negotiation with vendors/suppliers during quotation preparation, and budgeting
• Good communication, analytical, organizing & relationship management skills
• Must be a proactive team player
• Broad based engineering background with Process Refrigeration knowledge
• Good communication skill in English

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Roles and Responsibilities:

• Identify and pursue new business opportunities to increase revenue and market share
• Develop and maintain relationships with customers to understand their needs and requirements
• Generate sales leads through networking, cold calling, and other channels
• Collaborate with operations teams to ensure excellent aftersales services
• Maintain accurate records of sales activity and customer interactions
• Meet or exceed sales targets and quotas
• Attend to customers’ enquiries promptly to ensure customer satisfaction and retention

Requirements:

• Minimum Diploma holder in Logistics / Business or related field
• 4 years’ sales experience in freight business
• Self-motivated and possess drive to meet sales target
• Good working network among customers
• Good communication and negotiation skills

Others:

· 5-day work week

· Company Transport: 2 ways from Jurong East

· Daily meal subsidy, medical, dental & insurance benefits

Contract, Flexi-work hours, Internship/Attachment

Job Description As a Business Operations Executive and/or Intern, you will learn to play a vital role in supporting our key executives to ensure a smooth operations of our business.

Key Responsibilities

• Liaising with suppliers (procurement and shipment)
• Stock management
• Data entry
• Filing documents.
• Assist in day-to-day operation administrative tasks.
• Any other task as assigned.

Requirements

• Minimum GCE ‘N’ and ‘O’ level or ITE certificate (book keeping)
• Ideally have at least 2 years of relevant working experience
• Proficient in Microsoft Word and Excel
• Good time management and planning
• Attention to detail.
• Ability to communicate in Mandarin is an added advantage
• Good oral and written communication and interpersonal skills.
• Proactive, eager to learn, and able to work independently as well as in a team

ONLY SHORTLISTED CANDIDATES WIL BE CONTACTED

Responsibilities

• Engage new/existing customers within the assigned industries by conducting regular sales visits and sales presentation
• Build relationships and provide solutions to existing and potential customers
• Demonstrate Company product knowledge and identify solutions of customers’ requirements
• Follow up of leads for conversion into sales opportunities
• Work closely with the operations team to coordinate on delivering completed orders
• Preparation of weekly and monthly sales forecasts and reports

Requirements

• Diploma or equivalent in Engineering
• Minimum 2 years of working experience in the engineering/technical sales
• Quick learner and able to multi-task
• Team player & Self-driven
• Class 3 license required

• To promote machines and services to market
• To service existing customer & source for new customer
• Efficient in time management and good customer service
• Possess good communication skills
• Candidate without experience are welcome to apply
• Class 3 Singapore driving license

Our client in Singapore is in need of a full-cycle sales recruiter.  This role will be responsible for recruiter sales and solution architect roles. The role is remote and contract.

At ServiceNow, we’re looking for students who want to learn, grow, and take a giant step early in their career, all while making a giant impact. We offer internship opportunities across various marketing functions. You will work on real, meaningful projects that impact the business and our customers. In addition to receiving relevant on-the-job experience, you will have numerous opportunities to participate in learning workshops and engaging sessions – all designed to enhance your professional development and help expand your communities.

Successful Candidates will be involved many of the activities below:

• Manage campaign setup and marketing activity plan processes in order to operationalize our digital demand generation programs
• Ensure that demand generation programs are running properly, and lead flow is accurate with third party vendors provide content syndication services, check pacing to be sure we are on track with quarterly goals.
• Assist in running performance reports for our quarterly programs and digital campaigns.
• Work closely with Regional Integrated Marketing, Global Marketing and Digital Marketing teams to curate content for quarterly sales newsletters and regular updates for all industry and related marketing campaigns.

• Support our webinar program including building target landing pages for events, creating scorecards for all webinars, support reporting needs for performance reviews, building promotional programs via social media.

• Works cross functionally to project manage marketing operations, events and relevant projects.

Job Description

Working Hours:

Mondays - Fridays

8.30 am - 5.30 pm

Work Location:

Tuas Area

Company Transport pick up:

Woodlands / Tuas West Road

Jobs Scope:

• Conceptualize, design, develop, implement and review of sales, marketing & PR strategies.
• Plan, co-ordinate, execute and manage sponsorships, promotional activities, events & roadshows
• Support product, sales and export departments with marketing related activities and materials
• Assist in attend to ad-hoc walk in customers sales enquiries in showrooms at times.
• Responsible for creating, managing, optimizing, tracking social media & SEO/SEM campaigns
• Managing & updating of brands websites with product information & events
• Managing & contents creation for social media accounts (Facebook, Instagram, Youtube & Tiktok), response to relevant social media & customers enquiries
• Preparation of monthly marketing report & regular updating of competitors benchmarking reports
• To ensure all brand & marketing guidelines are followed & implemented by both local & export markets
• Responsible in planning & conducting internal / external trainings in relation to product & marketing
• Oversees export distributors marketing activities & supports with available marketing resources
• Responsible for managing brand image for showrooms & events (Local & Export markets)
• Any other ad-hoc duties that may be assigned from time to time

Requirements:

• NITEC or Diploma in Marketing / Mass Communication / Business Admin or related fields
• Prior marketing experience would be preferred
• Proficient in Adobe Photoshop, Illustrator and other designing software will be an added advantage
• Team player with good interpersonal, oral and written communications skills.
• Entry level are welcome to apply.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Job Description

• Planning, developing, and directing multiple avenues of marketing strategies to drive sales.

• Leading and training teams of Marketing Associates

• Reviewing current marketing campaigns for weaknesses and developing solutions within budget constraints

• Analysing customer feedback and campaign performance

• Identifying potential new markets and creating a plan to enter those markets.

• Partnering with product development and buying teams to estimate product demand.

• Overseeing social media accounts and websites to engage existing customers and establish positive public relations.

• Implementing search engine optimization (SEO) in online media

• Researching trends and new marketing opportunities, and brainstorming ideas

• Coordinating and producing financial documents for advertising campaigns, such as budgets, estimates, and contracts

• Communicating and negotiating with ad agencies, employees, marketing staff, editors, and writers

• Any other Ad-hoc duties from time to time.

Requirements

• Knowledge of marketing-related business practices, including advertising, market research, technology, and budgeting

• Proficient with marketing-related software programs

• Effective communication skills and adaptable communication style for interacting with team members, upper management, and clients.

• Time management and organization skills for planning and executing both large and small marketing projects and initiatives.

• Leadership skills to motivate team members and manage conflicts.

• Analytical and problem-solving skills for coming up with ideas to increase demand for products and services.

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Overall Responsibility

As a Marketing Executive, you will have the opportunity to help the company grow, not only through driving revenue but also through our continuous improvement process.

You will primarily be responsible for assisting our Business Development/ Marketing Manager/ Team Leader in provide quotations to corporations, and/or end-user customers. The position encompasses both business development and service delivery functions. You will also have the opportunity to be part of a leading company that provides a multitude of unique services in the area of lithium-ion battery.

Role & Responsibilities

Duties and responsibilities include, but are not limited to:

• Consistently and effectively learn existing and new products/programs.
• Develop, Build and Maintain strong, sustainable relationships with clients, and direct customers.
• Effectively communicate with clients and customers to influence their needs, and the best solution.
• Be able to accurately gather details, facts, and information from clients & customers, and make confident suggestions.
• Follow-up with Customers as needed to cultivate profitability.
• Actively search for, locate, develop and close business & customer sales or product and services.
• Provide consultation for all customers on products and services, provided by the company.
• Effectively communicate with internal clients and customers to ensure requirements are met, and offer solution to customers.
• Be able to accurately gather details, facts, and information from clients & customers, and make confident suggestions.
• Actively carry out and follow-up on additional tasks assigned by Management and/or team lead.
• Assist in preparing reports and presentation materials for both internal and external customers.

Working Relationships

Effectively Build, Grow and Maintain positive, professional internal and external relationships, which align with the Company policies, procedures, guidelines, principles, and core values. Proactively establish and maintain positive & effective working relationships with all team members and support department personnel. This role is focused as a supporting role for the Business Development/Marketing Manager

Experience

In-Bound Sales experience preferred.

Required Skills

• You must be self-motivated to quote/bid, quick and eager to learn, and driven to achieve high-performance standards.
• Hard working, self-motivated, and positive attitude.
• Positively embraces; learning, change, problem-solving, and multitasking.
• Ability to effectively communicate with all levels of customers, verbally and written English and Chinese.
• Basic Office Functions – Microsoft Office, E-Mail, Phones, Computers, and Interaction with customer

Outdoor Sales Coordinator (Marine)

Location: Tuas

Working Hrs: Monday - Friday 08:30am – 05:30pm

Alt Sat Off 0830am - 1pm

Basis salary up to $4500 (depend of experience) + commission + transport allowance S$800.00 excluded

Job Requirements:-

- Positive attitude, self-starter

- Have a sense of responsibility

- Adaptable/flexible thinking

- Strong interpersonal skills

- Team focused

- Possess a class 3 licence with own transport

- Min 2 year experience in industrial / construction / Marine sales

- Experience with marine hose management is strongly preferred

- Singaporean/PR only

Job Descriptions

• Continually meeting or exceeding sales targets by selling company products to new and existing customers.

• Services existing accounts, obtain orders, and establishes new accounts by planning and organising call/visiting on existing or potential sales prospects.

• Establish, develop and maintain positive business and customer relationships.

• Monitor the company’s industry competitors, new products, and market conditions to understand a customer's specific needs.

• Conduct calls and face-to-face meetings with customers daily.

• Developing and implementing an effective sales strategy to drive sales.

Job Hightlight

• Attractive salary package

• Basic Salary + Commission + Vehicle Allowance

• Excellent benefit

• Dynamic working environment

*Interested candidates, please submit your updated resume via WhatsApp to +65 98209696*

==========================================

Candy Tan| Kylice Recruitment| EA License No.: 19C9585

EA Personnel Registration No.: R21103133

Email: [email protected]| M: +65 98209696

===========================================

• Good career Prospect
• Commission
• 5 days work week

Responsibilities

• Service existing customer in F&B industries.
• Develop new accounts
• Establish good and close business relationships with customers

Requirements

• 1 year sales experience in F&B sector
• Knowledge and passion in cakes and pastries product is an avantage
• Be willing to accept new challenges

Technical Sales Executive (HORECA)

Reporting to: BD Director

Key roles:

• Provide sales support to distribution partners and F&B clients
• Continuously in rapport building with B2B customers
• Customers’ satisfaction on daily operation

Job Description:

• Identify and maximize market opportunities for the company.
• Identify and exploit opportunities to generate increased sales volume.
• Implement action plans (eg. regular calls/visit) to achieve sales target within assigned business/territories. Inform new/upgraded products.
• Respond to customer orders and queries, ensure timely delivery of orders.
• Work closely with BD Director in prepare quotation/tender prices of products.
• Consult BD Director in developing pricing strategy to customers.
• Influence corporate clients’ decision and negotiate for favorable terms of sales for the company.
• Work with internal department for smooth supply of products to market.
• Conduct regular reviews on top selling products; monthly or quarterly.
• Prepare reporting as needed.

Desirable skill/experience:

• Experience in food service would be advantages.
• Good knowledge and familiar in HORECA business (preferred).
• Candidate with/at least 2 years of relevant experience with HORECA will consider as Senior role.
• Strong communication and negotiation skills.
• Clients are mostly English and/or Mandarin speaking (ability to communicate with them is important for this post).
• Proficient in MS Excel, Words and PowerPoint.

Work location/Transportation:

• Office based in West.
• Candidate who is stay in West is preferred.
• No personal transport needed.
• Sales commissions and transport allowances available

Job Types: Full-time, Permanent

We are looking for an individual who is passionate about IT and problem solving, to deliver professional IT support service to our users.

Career progression for candidates with aptitude and the willingness to put in the effort to grow with the company.

This position is mainly based in Penjuru with periodic deployment to customer sites depending on projects.

Job Description:

• Attend to helpdesk requests and provide 1st level desktop support to all users relating to photocopiers, printers, desktop, Local Area Network, voice services.
• Basic troubleshooting of networking issues in Windows domain environment (TCP/IP, Active Directory, Wireless AP, Firewall, Router, Switch)
• Printer/MFP setup and support
• Rectify simple IT fault like cleaning of disk drives and jammed laser printers
• Password/account set up and reset, remote access connectivity (e.g. VPN), PBX registration.
• End user training to use photocopiers / printers / IP-PBX Phones/ CCTV
• Hardware/Software inventory documentation
• Monitor daily backup
• Any other matters / projects that the management may require assistance with from time to time.

Requirements:

• Candidate must possess at least NITEC in related field. Fresh graduates are welcome.
• IT Savvy, good understanding on Windows, Email system, Network Connectivity and basic L1 troubleshooting.
• Possesses good communication skills
• Able to perform in stressful environment
• Experience with Teamviewer or Anydesk
• Class 2B or Class 3 (Manual) license is an advantage

Other Job Details:

• Industry Type: Photocopier & Printer
• Working Location: Penjuru
• Working Hours: 5 days - Mon to Fri 8.30am to 6pm
• Salary Package: From $2,300 to $2,800 depending on experience

Starting salary commensurates with candidate's aptitude, experience and skill.

· The Sales Executive will manage his/her Sales Channel and reports directly to the CEO

· Develop effective sales strategy to grow existing accounts as well as identifying new channel opportunities to drive incremental sales

· To work closely with customers and build long term relationship

· To handle customers’ feedback professionally

· To work closely with the sales team in achieving the sales objective for the month, quarter and year.

Job Requirements

1) Have at least 5 years experience in Singapore

2) Manage various fruit stalls in Singapore and its employees

3) Must be knowledgeable about durians and fruits from various countries and states

4) Have knowledge about the pricing and quality of durians and fruits

5) Need to train new staff

6) Be able to identify sales trends

7) Must be able to work night shift or split shift

8) Must be able to work extra hours or weekend if needed

Working Hours:

Mondays - Fridays

8.30 am - 5.30 pm

Work Location:

Tuas Area

Company Transport pick up:

Woodlands / Tuas West Road

Jobs Scope:

• Conceptualize, design, develop, implement and review of sales, marketing & PR strategies.
• Plan, co-ordinate, execute and manage sponsorships, promotional activities, events & roadshows
• Support product, sales and export departments with marketing related activities and materials
• Assist in attend to ad-hoc walk in customers sales enquiries in showrooms at times.
• Responsible for creating, managing, optimizing, tracking social media & SEO/SEM campaigns
• Managing & updating of brands websites with product information & events
• Managing & contents creation for social media accounts (Facebook, Instagram, Youtube & Tiktok), response to relevant social media & customers enquiries
• Preparation of monthly marketing report & regular updating of competitors benchmarking reports
• To ensure all brand & marketing guidelines are followed & implemented by both local & export markets
• Responsible in planning & conducting internal / external trainings in relation to product & marketing
• Oversees export distributors marketing activities & supports with available marketing resources
• Responsible for managing brand image for showrooms & events (Local & Export markets)
• Any other ad-hoc duties that may be assigned from time to time

Requirements:

• NITEC or Diploma in Marketing / Mass Communication / Business Admin or related fields
• Prior marketing experience would be preferred
• Proficient in Adobe Photoshop, Illustrator and other designing software will be an added advantage
• Team player with good interpersonal, oral and written communications skills.
• Entry level are welcome to apply.

The role is on Sales Executive Support and the main job duties are: - -

- Responsible for archieving and growing company revenue.

- To develop new business and increase base and identifies marketing opportunities of new customers.

- Promote and perform the company's brand name to expand the market share in order to widen buisiness opportunities.

- Strong understanding of date and customer insight to create compelling communications to different segments/users.

- To prepared & monitor sales volume and revenue on a regular basis.

Qualification :

- Good MS Office skills

- Good communication skills

- Entry level candidates are welcome/experienced person whose major in Mechanical engineering or who is interested with marine engine machinery.

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Our culture believes in POWERING YOUR POTENTIAL. We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.

We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about.

We are looking for a talented Parts and Service Advisor to join our team in Tuas South, Singapore. This role will be following hybrid work model but initial six months, will be onsite due to business and operation’s needs.

In this role, you will make an impact in the following ways:

· Serves as primary customer contact to promote quality customer service and increase business within the branch location.

· Serves as the primary point of contact with customers either on the phone or at the branch, developing positive relationships with key customers.

· Analyze customers’ needs, gathers pertinent information, and opens work orders; provides quotes, develops claims, prepares repair plans, schedules work, and provides status updated to customers on repair work.

· Creates complex work orders including, diagnostic plans, quotes and repair plans by determining the length of repair based on parts and labor availability; reviews plan with the Service Supervisor/Team Lead prior to customer contact.

· Works with the Service Supervisor and/or Team Lead to schedule job assignments

· Develops positive relationships with key customers; resolves customer concerns regarding Cummins' or distributor warranties; explain charges to customers.

· Monitors key performance metrics for the workshop, including labor productivity and customer satisfaction.

· Work with retail parts, service sales and supply chain team to develop strategic parts inventory to support the fleet customers

· Perform data analysis on local engine population and models that frequently worked-on to develop preparatory parts inventory list to support end customers

· Manages with support inventory and material procurement to establish infrastructure for the distribution system.

Qualifications - External

To be successful in this role you will need the following:

• Diagnostics Application - Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, specialized equipment such as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a successful repair; validates repair by duplicating complaint to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been done for payment and historical tracking.
• Warranty Process - Analyzes customer issues to verify root cause of failure and associated progressive damage using Cummins published service information; interprets the warranty administration manual to determine eligibility for coverage and claim requirements; identifies items associated with repair that can be covered and communicates to stakeholders; files a claim in the appropriate system using proper documentation and requirements to receive accurate settlement.
• Technical Escalation - Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; captures all troubleshooting steps in the appropriate database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner.
• Service Documentation - Creates and verifies customer, equipment and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done.
• Electronic Service Tool Application - Identifies the suite of available hardware and software tools required for a service event; utilizes the appropriate electronic tool set to maintain the product or diagnose and troubleshoot an issue; interprets electronic tool results or recommendations to determine next steps for service resolution.
• Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Manages conflict - Handling conflict situations effectively, with a minimum of noise.
• Customer focus - Building strong customer relationships and delivering customer-centric solutions.
• Directs work - Providing direction, delegating, and removing obstacles to get work done.
• Financial acumen - Interpreting and applying understanding of key financial indicators to make better business decisions.
• Instils trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.

Preferred Qualifications:

• Technical trade school/ vocational diploma or certification or equivalent experience required. This position may require licensing for compliance with export controls or sanctions regulations.
• Requires significant experience and/or in-depth knowledge obtained through specialized training.
• Ability to develop product stocking and forecasting projections
• At-least 2+ years in relevant work experience.
• Good with MS Office and computer literacy.
• Strong analytical skill in demand and forecasting according to job requirement.
• Strong technical knowledge on Cummins product range.
• Ability to communicate with Upstream and Downs
• Work with retail parts, service sales and supply chain team
• To develop strategic parts inventory to support the fleet customers.
• This role is not supporting on cross-border relocation.

Compensation and Benefits

• Permanent Salary, AWS, Flexi Benefits, Annual remuneration reviews and a range of personal and professional benefits. Participation in an annual variable compensation (bonus) program

At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

What you will do:

• Report directly to the Technical Leader
• Singapore / Malaysia with optional to boarded SEA region.
• Will be based in Singapore and required to work closely with the project teams especially during pre-sales and tender time.
• Identify and develop solutions to define new opportunities, developing strategic sales with highly visible prestigious customers such as end users, consultants, contractors, etc.
• Develop long term relationships with customers.
• Expand the brand awareness by preparing and delivering high-quality technical seminars/presentations, product demonstrations to consultants, developers, end user and recommend viable solutions for their project requirements.

How you will do it:

• Use in-depth technical knowledge and facilitate the development process to provide design, specifications and budgets to clients.
• Ensure that proposals address customer needs.
• Develop necessary design, technical and marketing tools to support clients on existing and new solutions.
• Maintain records of target opportunities, quotes, projects, contacts, and correspondence in company approved databases.
• Act as a hunter driven, to seek and develop strong customer relationships, self-motivated, enjoying the challenge of working as part of a well-regarded team to drive your territory growth.

What we look for:

• Bachelor’s or Master’s degree, in Engineering discipline preferable process engineering, mechanical, or electrical.
• Working experiences in sales engineering for at least 10 years.
• Technical, sales or business development experience within the pharmaceutical industry for at least 5 years.
• Experience and technical knowledge with cleanroom and HVAC system design is a requirement.
• Experience in tender preparation and costings.
• Experience in tender development, GMP guidelines as well as the validation processes from IQ,OQ,PQ
• Excellent presentation and persuasion skills, with well-developed communication skills, able to influence at all levels.
• Able to work independently.
• Proactive, driven, tenacious, innovative and consist in approach to work.
• Excellent planning, organization, and time management skills
• Good English level.
• Willing to travel.

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

The position holder reports to Sales Manager/Senior Manager and must carry out the assigned duties and responsibilities and be able to work closely with other departments and other functional managers within the organization.

He/She must at all times maintain the confidentiality of all prices and plans and shall not disclose confidential information without the approval of her/his Manager.

Key Tasks:

1) Sales Functions

• Support daily sales quotation and operation.
• Follow up on assigned sales enquiries.
• Build and maintain good customer relations with assigned accounts.
• Monitor and update marketplace information.
• Provide appropriate basic technical support to customers, consultants, and prospects.

2) Administration and Operational Functions

• Keep good records of documentation, including enquiry register log.
• Provide monthly sales updates and reports.
• Co-ordinate and lead meetings.
• Prepare a sales work order and handle over to the project team.
• Lead and execute improvement/new processes and customer service experience.
• Ensure process conformance and local legislative compliance with appropriate standards and authorities.

3) Other Assignments

• Shall carry out any project/task/work assigned by Immediate Manager, General Manager, and Directors as and when required to support the business.

Requirements

Education

• ITE / Diploma in engineering, business or marketing.

Knowledge/Experience/Others

• One to Two years industry sales experience.
• Customer service and relations skills.
• Familiarity with office software.

Personal Competencies

• Good interpersonal skills
• Good negotiation skills
• Team player but also independent

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.