* Candidates who require work passes need not apply.

Job Description:

- Day to day general admin duties

- Computer literate, able to use Microsoft Office etc

- Update stock & sales records and conduct stock takes

- Issue PO, DO, Invoice etc

- Any other ad hoc tasks as assigned

Qualifications and Requirements:

- Need not working experience

- Must have adequate science background & willing to learn

- Energetic and self-motivated individual

- Strong interpersonal skills and a strong ability to listen

- Excellent communication skills, verbal & written, both English & Chinese

- Can work under minimal supervision

To apply for this opportunity, please send your resume and a cover letter and salary expectations to [email protected].

• Liaising with multiple teams and dealers to ensure customer’s applications are duly completed.

• Provide support to the business development team on their daily BAU, such as disbursement and loan processing.

• Screening of loan documentation, data entry, and maintain data accuracy in the system.

• Follow up with dealers /customers for documentation rework.

• Assist in generating and issuance of Invoices/billing to business partners/customers.

• Potential to cross-train in other product’s support roles.

• To perform ad-hoc initiatives/projects.

Job Responsibilities:

• Prepare, Process and Follow up on Sales Orders.
• Review customer’s requests and prepare quotation in response to customer enquiry.
• Perform order entry duties accurately and in a timely basis.
• Generate manufacturing documentation to manufacturing planning for creation of Production Order.
• Review Delivery Orders to ensure error-free before goods delivery.
• Update and maintain delivery schedule or re-schedule.
• Update of Sales Order status.
• Prepare weekly or periodic reports of compiled orders.
• Others ad-hoc duties may be assigned.

Requirements:

• Minimum GCE O level
• Minimum of 1 years of work experience as Sales Coordinator or Shipping Assistant
• Preferred with knowledge of SAP
• Preferred with knowledge of Shipping process
• Must be detail-oriented and strong organizational skills
• Competence with Microsoft Office
• Good personality and able to handle customer queries

Details:

• Salary range from $2,500 to $2,800
• MNC Chemical Industry
• Location: Tuas, Transport pickup availalbe
• 5 day work week (8am to 5.15pm)

Responsibilities:

• Handling daily sales operation activities.
• Monitoring trademark expiry date.
• Getting quotation from various law firms.
• Renew trademarks and apply for new trademark.
• Handling trademark related matters
• Other ad hoc duties.

Requirements:

• Diploma in Business or any relevant.
• Resourceful, meticulous and independent
• Possess good communication
• Minimum 1 – 2 years working experience in sales support coordination.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Benefits:

• 5 Working Days: Monday to Friday: Flexi start and end time from 8am to 9am
• Location: Jurong East (walking distance from MRT)
• Work Life Balance

Job Responsibilities:

• Handle end-to-end work pass administration including but not limited application, renewal, issuance and cancellation of work passes for internal, external and outsourced workers timely.
• Maintain work pass administration record tracking and follow-up closely on all work pass transaction.
• Ensure the entire work pass Administration in compliance with MOM Rules & Regulations.
• Advise and monitor all pre-employment medical check-ups for new hires.
• Liaise with MOM and clients on workers or work pass matters.
• Troubleshoot and rectify application issues i.e.. rejected application.
• Daily Operations - arrange drivers for arrival of workers / medical check / courses, vaccination etc.

Additional requirements:

• Possess CEI (Basic) advantageous
• High level of initiative, meticulous and detailed oriented with strong organization skills
• Basic understanding of the prevailing MOM rules & regulations
• 1-2 years relevant experience

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Responsiblities :

· Assist in overall marketing campaigns, digital advertising and EDM efforts

· Post updates and monitor social media platforms

· Increase the market awareness of the brand/product/solutions, generating leads, converting sales as well as fostering customer loyalty.

· Amend/ Produce basic marketing materials/ copywriting to support sales, promotion, advertising efforts

· Desktop research and report on receptiveness of product offerings/ promotions to understand customers’ needs and suggest future marketing programmes

· Support, organize and coordinate marketing events such as conferences, webinars, and trade shows

· Attend sales and marketing meetings and take minutes

· Support any offline, online, social media marketing activities as required and generating data-driven commercial insights.

· Follow brand guide for the proper use of supplier and own brands.

· Execute external communications with compliance to legislation and guidelines

Requirements:

• Min. O levels and above

· Good written and verbal communication skills

• Possess a good attitude towards learning and challenging situations

· Creative, resourceful, attention to detail, able to work under pressure within tight deadlines and well-organized with a customer-oriented approach

· Interested in digital trends, and quick to adjust to new software tools

· Candidates with following skills will have advantage:

· Adobe Photoshop, Illustrator, Mailchimp, SEMrush, Google suite, Wix, Wordpress

· Initiative and commitment to complete assigned tasks

Job Responsibilities:

• Attend to sales enquiries, quotations and responding to customer enquiries.
• Manage RFQ, review quote package, generate accurate and detailed quote summary for review.
• Liaise with purchasers on cost involving on the sales enquiries or quotations.
• Follow up with customers regarding quotations.
• Collaborate with internal resources to identify the make/buy logic for the bill of materials.
• Apply work knowledge to improve quote formats and output efficiency.
• Others ad-hoc duties may be assigned.

Requirements:

• Nitec/Higher Nitec or Diploma in Mechanical/Precision Engineering.
• Proficient in Microsoft Excel.
• Familiarity or experience on CNC machining or precision engineering environment preferred.
• Well verse in Microsoft Office.
• Able to interpret mechanical/technical drawings, bill of materials, specifications and Geometric dimensioning and tolerancing (GD&T).
• Familiar with CNC metal machining process like turning and milling etc.
• Pleasant personality and able to communicate well with customers for their request.
• Meticulous, excellent with details.
• Knowledge of SAP is an advantage.

Job Responsibilities:

• Attend to sales enquiries, quotations and responding to customer enquiries.
• Manage RFQ, review quote package, generate accurate and detailed quote summary for review.
• Liaise with purchasers on cost involving on the sales enquiries or quotations.
• Follow up with customers regarding quotations.
• Collaborate with internal resources to identify the make/buy logic for the bill of materials.
• Apply work knowledge to improve quote formats and output efficiency.
• Others ad-hoc duties may be assigned.

Requirements:

• Nitec/Higher Nitec or Diploma in Mechanical/Precision Engineering.
• Proficient in Microsoft Excel.
• Familiarity or experience on CNC machining or precision engineering environment preferred.
• Well verse in Microsoft Office.
• Able to interpret mechanical/technical drawings, bill of materials, specifications and Geometric dimensioning and tolerancing (GD&T).
• Familiar with CNC metal machining process like turning and milling etc.
• Pleasant personality and able to communicate well with customers for their request.
• Meticulous, excellent with details.
• Knowledge of SAP is an advantage.

HSEQ

• Ensure strict compliance with the local safety requirements and TotalEnergies HSEQ rules and guidelines are adhered to in the Plant as to provide a safe working environment

• Drive the Co2 reduction project as to meet the 2025 and 2030 target

• Ensure the quality and audit processes are put in place and adhered to

• Maintain, upkeep, regularly review and update One maestro system pertaining to production activities.

• Ensure production process and operations compliance with ITAF requirement for OEM products

• Cultivate 5S and Lean Culture

• Conduct Safety tours and observations with Mancom / Staff / Contractors

Operation:

• Formulate manufacturing policy and strategy to gain synergy with overall business plan and Lubricants Roadmap and align with group Ambition

• Organize supply, production and logistics for both Inland & Lubmarine

• Monitor cost and inventory to ensure optimum productivity and reduce Working capital (WCR /CMO)

• Formulate manufacturing policy and strategy to gain synergy with overall business plan

• Ensure all business processes are compliance to group policy and local regulation

• Drive and cultivate customer eccentricity within the company

• Monitor the SLA to ensure all operation are compliance and optimization of operation flow

• Ensure the plant asset integrity

• Manage plant preventive and corrective maintenance

• Promote Innovation

People Management

• Manage a team of mancom Managers

• Maintain high level of motivation and team spirit through effective communications, fair work allocation and constant engagement with team members and co-workers in accomplishing the company's target and objectives

• Mentor and guide staff to fulfil their potential to achieve organizational objectives and fulfil personal development needs.

• Identify learning and development opportunities to address skills needs and develop the team members for succession planning and improve their competency

• Provide feedback and coaching to optimize the team performance

• Drive change management

• Promote Better Together and celebrate success

• Identify Pre-HP , HP candidates

Requirement

• Education: Minimum tertiary qualification in Engineering/Technical /Management

• Experience: 10-15 years managerial experience in Manufacturing environment under shift environment will be an advantage.

• Knowledge: Budgeting , Contractor Management, Lean management

• Skills:

o Strong interpersonal communication and managerial skill

o Ability to work in an higly matrix and complex international organization

o Highly motivated and innovative personality

o Customer centric mindset

Wecom is a pioneering market leader in Singapore for fiberglass pipes, valve repair and pump servicing. Our market presence covers Singapore and the Asia Pacific Region.

In this growth and development phase, we are looking for a Global Marketing Manager who will be responsible for expanding our market shares in local and beyond the regions.

The Global Marketing Manager will be part of the company management team, and will report directly to the Managing Director.

The Global Marketing Manager’s key responsibilities will be:

- To set, manage and review the overall marketing strategy for Wecom;

- To effectively manage and coordinate all marketing, social media, and promotional activities;

- To develop and implement marketing plans for new and existing projects;

- To monitor, review and report on all marketing activity and results;

- To help create marketing/sales presentations;

- To collaborate with the Sales Team to originate and develop Sales leads;

- To develop strategies to improve company sales;

- To identify competitors then determine strategies to edge out competition and gain market shares.

We are looking for a Sales Executive to join us at Tuas South Ave 10.

Benefit:

• Work Day: Monday - Friday
• Working Hour: 8am to 5.30pm
• Salary: $3,000 to $5,000 (Basic Salary + Commission)
• Transport Allowance + Petrol Allowance

Responsibilities:

• Able to achieve the sales target and good in business development
• To identify and develop a strong business relationship with customers
• To identify leads and market potential to expand the customer base in the Retail/F&B/Food Service/HORECA channel
• To hunt the potential customer/account to generate revenue.
• To follow up on sales leads and maintain a good relationship with existing clients

Requirements:

• Min Diploma in Business or any relevant field
• Min 3 years of working experience in sales
• Prior experience working in Retail is a bonus
• Must own a car
• Can read, write and speak fluent English and Mandarin

Candidates who are interested, please email the resume to [email protected]

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills

Responsibilities:

• Motivated individuals to actively develop new client relationships

• Builds business by identifying and selling prospects; maintaining relationships with clients

• Carry out canvassing, cold-calling to source for leads, sales opportunities and sales calls / sales visits

• Identify and develop new sales opportunities

• To develop new clients base

• Achieve overall monthly and quarterly sales target and KPI

• Ability to showcase software solutions and evaluate customer’s business needs

• Identify opportunities, prospect and sell our range of products and corporate services to clients

Requirements:

• 1-2 years of sales experience is preferred but passion is the most important factor

• With own Transport will be added advantage

• Confident, good communication and follow up skills

• Prior experience in software solution will be an added advantage

• Able to work independently

• Salary Package: Basic Salary + Commission + Transport Allowance + Mobile Allowance

Extol Global is an automotive financing company on a mission to provide affordable financing solution to prospective motorcycle owners. In view of our rapid expansion of business, we are looking for a motivated individual to join our family.

• Acquire and close new loans, within the confinement of the Hire Purchase Act

• Make calls and meeting prospect borrowers in the office

• Track sales leads and follow up

• Collect complete supporting documents

• Follow up with loan repayment and debt recovery

• Maintain client relationships and keep information up to date

• Other ad-hoc duties assigned

Requirements:

• Basic experience / knowledge in motorcycles (preferred)

• Excellent communication and negotiation skills

• Strong analytical and problem-solving skills

• Basic interest in motorcycles (optional)

• Practices a high level of confidentiality

Halcon Primo Logistics (HPL) Pte Ltd is a one-stop logistics solutions provider. It offers and delivers Integrated, customer-driven supply chain and logistics solutions for the Mining, Oil & Gas, Heavy Machinery and Construction Industries in the Asia Pacific. Aspiring applicants can look forward to a dynamic sales career as HPL continues to expand throughout the world. We are looking for someone who enjoys closing sales, partaking in negotiations, meeting new people, and have a knack for establishing client networks. If that's you, then let's deliverer efficiency together!

Interested applicants can also view our social media channels such as LinkedIn, TikTok, Facebook and even Instagram to get a glimpse of what our Company is like!

Primary Objective(s) of Position

• Achieve sales targets and revenue growth
• Develop new customer bases and offer suitable logistics services or solutions in tandem with overall corporate directions and strategies
• Gather market intelligence and build strong working relationships with stakeholders to achieve high customer satisfaction

Duties & Responsibilities

• Participate in identifying corporate sales planning and strategies
• Identify and enlarge Targeted Customer Base and Industry
• Promote service offerings to customers and prospects
• Conduct sales calls and visits
• Conduct internal meetings or vendor meetings to formulate solutions
• Identify and develop service and solution offerings
• Develop pricing and business models based on customer needs
• Preparation and submission of proposals to customers
• Prepare and conduct corporate presentations and sales meeting
• Deal with and overcome objections raised by customers
• Respond and follow-up on customers’ enquiries and requests
• Provide timely and accurate information on industry or customers’ intelligence
• Collate and submit sales reports and analysis
• Collate and present performance to customers and/or management
• Ensure timely and accurate invoicing
• Responsible for AR collections and bad debts resolution

Skills and Qualifications

• Diploma in Logistics and Supply Chain Management, Business Administration or 3 years relevant experience to the logistics industry
• Meticulous with an eye for details
• Enjoys networking and engaging new clients

Job Responsibilities:

• Prepare, Process and Follow up on Sales Orders.
• Review customer’s requests and prepare quotation in response to customer enquiry.
• Perform order entry duties accurately and in a timely basis.
• Generate manufacturing documentation to manufacturing planning for creation of Production Order.
• Review Delivery Orders to ensure error-free before goods delivery.
• Update and maintain delivery schedule or re-schedule.
• Update of Sales Order status.
• Prepare weekly or periodic reports of compiled orders.
• Others ad-hoc duties may be assigned.

Requirements:

• Minimum GCE O level
• Minimum of 1 years of work experience as Sales Coordinator or Shipping Assistant
• Preferred with knowledge of SAP
• Preferred with knowledge of Shipping process
• Must be detail-oriented and strong organizational skills
• Competence with Microsoft Office
• Good personality and able to handle customer queries

The azbil Group pursues "human-centered automation" as its core initiative for the purpose of contributing to people's safety, comfort, and fulfillment. Azbil is expanding its businesses in the areas of building automation, advanced automation for factories and plants, and life automation for essential services and people’s health and well-being. To further our growth, we are expanding actively in overseas markets and are looking for a dynamic and proactive individual to join our Advanced Automation team as a Regional Sales & Marketing Specialist. In this role, you will actively contribute to expand business in existing customers and developing new customers, articulating and promoting key differentiators and value propositions, as well as providing technical support in the Southeast Asia and India region. You are primarily responsible for collaboration with key stakeholders and effectively communicate with internal and external parties. This will be an office-based position in Singapore. Some regional travelling would be required.

Responsibilities

• Respond to technical customer inquiries and issues raised by affiliate sales or service teams, coordinating with the Technical/Product support team as needed.
• Provide on-site assistance to affiliates and customers for specific technical matters, ensuring their needs are met effectively
• Streamline and enhance sales tools, processes, and operations to improve sales and service capabilities within the region
• Organize and conduct regular meetings with related department in HQ Japan and expatriates in the regional offices. Create report (monthly and quarterly) to HQ on the progress of KPIs in the region.
• Collaborate with the Marketing team to develop and execute digital promotional strategies aimed at increasing customer leads and enhancing brand awareness in the region
• Establish and maintain a comprehensive regional coverage strategy in collaboration with key stakeholders in the region and headquarters
• Familiar with customer organizations in industries such as Chemical/Petrochemical markets, specifically in areas such as Operations, Engineering, and Maintenance is preferred
• Conduct market research, provide feedback for assessment, and develop strategies for targeted market to generate new opportunities
• Drive product presentation and penetration with confidence with hunting mentality for new customers
• Provide hands-on Pre and Post Sales Technical Support for industrial automation solutions in the region
• Organize internal trainings for sales teams and technical trainings / seminars online or at customers’ sites
• Keep up to date with new product launches and acquire its technical knowledge

Requirements

• Candidate must possess at least a Bachelor’s Degree in Electrical, Industrial Engineering, Mechanical Engineering, or equivalent discipline in engineering science
• Good knowledge of control valve is required.
• Minimum five years of relevant working experience in the process control industry
• Excellent communication and interpersonal skills to collaborate effectively with HQ and the regional offices.
• Ability to communicate and read Japanese as the role requires a lot of communication with HQ and Japanese expatriates in the regional offices and understanding of new product information which may only be available in Japanese.
• Strong writing, presentation and facilitation skills, proficient in Microsoft Office applications
• Independent and effective team player who possess good analytical thinking and problem-solving skills
• Keep abreast of industry standards and best practices and be willing to travel within Southeast Asia and India region

HOW TO APPLY:

Please submit your application with a copy of your updated resume indicating the below information:

• Current & Expected Salary
• Notice Period / Availability to commence work

Job Description

The Sales Engineer supports the sales of Surface Mount Technology (SMT) Factory Automation Equipment/Systems and solutions to achieve sales targets and its business development in Asia Pacific, Middle East & Africa (APMEA) region.

The main job responsibilities include :

• Develop and execute sales strategy to achieve sales targets in assigned region/accounts.
• Drive sales process cycle from plan to close.
• Prepare quotations, generate sales proposals and deliver compelling presentations.
• Identify potential sales opportunities with existing customers and new prospects by conducting customer site visits.
• Provide accurate sales forecasts and reports.
• Monitor competitive landscape and identify market trends in region.
• Establish, maintain and build business relationships with key stakeholders internally and externally.
• Collaborate closely with cross-functional teams across the region to optimise sales activities.

Job Requirements

1. · Diploma/Degree in Engineering
2. · Able to travel overseas on business trips (mainly in Southeast Asia region)
3. · Attain at least TOPIK Grade 2 level in Korean Language proficiency as this job requires to liaise with Korean customers.

Responsibility:

Handle local and regional customer accounts in marine, B&C and heavy industries.

Send out sales quotation to customers.

Promote and canvass for new business opportunities and exploring new markets.

Provide technical advice to customers, including on-site demo.

Requirements:

Willing to travel when necessary.

Willing to be assigned for other job duties when required.

Able to work independently with minimal supervision.

Possess leadership skills and pleasant outgoing personality.

Possess basic IT skills (e.g. Microsoft Words, Excel and PowerPoint).

Possess analytical, problem-solving, critical thinking, communication and coordination skills.

Technical hands-on knowledge is an added attribute.

Added advantage if possess own transportation.

About JobTech

JobTech is the world's leading artificial intelligence and big labour data analytics product company that empowers leaders to develop people for new work realities, driven by real labour market needs and individuals' personal aspirations. JobTech is growing rapidly with global big names customers from both private and public sectors.

About the Team

The JobTech team is an enthusiastic bunch, obsessed with solving human capital business problems in talent development, using deep technology and labour market data. We embrace empowerment and appreciate the depth of every member’s area of expertise. We are hands-on dreamers who are willing to invest in projects and people. If you think you should be part of this awesome team looking to scale faster and better, don’t be shy and let us know!

Note: This is for an immediate role (or at least within the next month). Those who are only available during Summer are welcome to apply. A Level Graduates are welcome to apply.

Responsibilities:

• Assist in the development and execution of marketing campaigns across various channels, including social media, email, and digital advertising.
• Conduct market research and analysis to identify trends, competitor strategies, and customer insights.
• Support the creation of marketing materials, including presentations, brochures, and promotional materials.
• Assist in managing social media accounts and engaging with followers to enhance brand presence and drive engagement.
• Collaborate with cross-functional teams to coordinate marketing activities and ensure alignment with overall business objectives.
• Monitor and analyze campaign performance metrics to track success and identify areas for improvement.
• Provide administrative support to the marketing team, including organizing files, scheduling meetings, and maintaining documentation.
• Stay updated on industry trends and best practices to contribute fresh ideas and innovative strategies.

Requirements:

• Currently enrolled in a Diploma or Bachelor's in Business Administration, Marketing, or related field.
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively in a team environment.
• Familiarity with social media platforms and digital marketing tools.
• Highly organized with excellent attention to detail.
• Ability to multitask and prioritize tasks effectively.
• Enthusiastic, proactive, and eager to learn.
• Previous marketing experience or relevant coursework is a plus.

Reporting to the Commercial Director, APAC, your task will be to manage the FreeWheel Marketing initiatives for APAC by liaising and connecting with the different International Marketing and Comms teams internally.

Your responsibilities may span the following areas:

• Brand marketing: under the leadership of the Intl Brand Marketing dept, support the project management of local marketing events (planning, executing, and tracking of marketing KPI’s).
• In coordination with the Intl Sales & Product Marketing team, adapt and maintain sales deck and marketing materials (incl case studies).
• Coordinate and relay regional Comms opportunities with the Intl Comms Dept..

At Wise, we're on a mission to build the best way to move and manage money internationally. We're making financial services more fair, accessible, and affordable for people and businesses worldwide. As we continue to grow, we're looking for a Growth Marketing Manager focused on the Southeast Asia (SEA) region, including Singapore, Malaysia, the Philippines, and Indonesia. This role is pivotal in driving our growth strategy, managing multi-channel campaigns, and fostering partnerships to increase our transaction volume in these key markets.
 

Your Mission

As a Growth Marketing Manager for SEA, you will:

1. Drive growth initiatives and strategies across Singapore, Malaysia, the Philippines, and Indonesia, ensuring significant market penetration and user acquisition.

2. Organize and execute multi-channel marketing campaigns, coordinating closely with internal teams and external partners to maximize reach and impact.

3. Lead product launches in the region, tailoring strategies to meet local needs and preferences.

4. Experiment with new paid channels to identify and scale successful tactics, optimizing for cost-effective customer acquisition.

5. Collaborate with local partners, including travel agencies, platforms, and expat groups, to explore innovative avenues for transaction volume growth.

6. Manage social media content, ensuring engaging and relevant material that resonates with our target audience in SEA.

7. Work closely with the analytics team to monitor campaign performance, generate insights, and produce comprehensive reports to guide future strategies.
    

About You

• Experience: You have at least 5 years of marketing experience in the SEA region, with a strong preference for backgrounds in fintech or related industries.

• Localization Expertise: You possess a deep understanding of local nuances across SEA markets and are skilled in tailoring strategies to fit diverse cultural contexts.

• Team Collaboration: You are a proactive team player with excellent project planning skills, capable of leading cross-functional initiatives.

• Data-Driven: Your approach is rooted in analytics; you leverage data to inform decisions and drive growth.

• Creativity: You bring creative flair to your strategies, constantly seeking innovative ways to engage audiences and achieve objectives.

• Communication: You are an effective communicator, able to articulate ideas clearly and collaborate efficiently with teams and stakeholders.

What’s in It for You?

• Opportunity to significantly impact Wise's growth in SEA, contributing to our mission of building money without borders.

• Autonomy in your role, with the support of a talented and passionate team.

• Competitive compensation package, including RSUs after a year with us.

• Hybrid working model, allowing for a blend of home and office work.

• Generous self-development budget and comprehensive benefits package.

• The chance to work in a diverse, inclusive, and innovative environment.

Join Us

If you're excited about making a real impact in a company that values transparency and innovation, we'd love to hear from you. Apply now to become part of our mission to revolutionize the world of international finance.

Wise is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

For more information on our mission and values, visit Wise.Jobs.

Stay connected with life at Wise by following us on LinkedIn and Instagram.

Team Summary

Client Services provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we are a key internal partner to product and technology, bringing the voice of the customer into the design, development and successful deployment of Visa products and services. In addition to supporting implementation of Visa products and services globally, Client Services is also responsible for a host of critical services that support the broader Visa organization and clients, including Visa Rules management, cardholder disputes, compliance, client testing and configuration, and client tools.

We are trusted partners to Visa’s clients, providing expertise to support and successfully grow their business.

What a Senior Consultant, Client Success does at Visa

As a Senior Consultant, Client Success, you will be leading Client Services operational engagements for key regional Merchants. This position requires execution, analytical skills, and client relationship abilities. This role works independently.

In this role, you are expected to:

• Partner with Account Executives (AEs) to lead operational activities with our client providing an advanced level of technical consultation on systems and services.
• Act as liaison for the client and provide problem management, proactive identification of processing efficiencies, service change support and system enhancement support.
• Provide proactive planning and operational support to ensure that both the client and Visa are operating in the most effective and cost-efficient manner while managing costs and increasing overall transaction performance (including authorization, clearing & settlement, back-office processing).

• Represent complex customer change requests, system, or operational requirements, negotiate, and manage expectations.
• Lead operational activities with key regional Merchants.
• Develop and deliver operational account plans & delivery roadmaps for key regional Merchants, supporting key client objectives and Visa initiatives.
• Develop and manage strategic planning, operational initiatives, special projects, and client-driven continuous improvement plans, including driving adoption of Value-Added Services.
• Ensure that Client Services team deliver Visa’s objectives whilst helping to drive client success and a high level of client satisfaction. 
• Assist in incident management, identifying processing problems and client impacts, communicate ongoing situation status and resolution.
• Work with our clients to manage assignments such as client initiatives, or change requests that are diverse in scope, and determine the appropriate courses of action to deliver.
• Focus on improvement of performance, cost effectiveness & compliance, introducing operational best practices and client processing optimisation.
• Identify additional business opportunities for clients, drive value-added services and new payment flows to increase service quality & revenue.

Why this is important to Visa

• Client Success is a critical function in Visa.  We are the subject-matter-experts to deliver best-in-class client services from operational perspective. This role will also provide the opportunity shape how we lead the management of our client through support and input into the tools, capabilities and processes that impact the client experience. This enables us to deepen our partnership with our clients and bring value to their business.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Maintain a client service orientation by managing the day-to-day administration of client service and coordinating on analysis and reporting of assigned research projects.

Responsibilities

• Play a strong role in the delivery of projects across the entire process including the design of the questionnaire, analytical plan, and reporting
• Work closely with the manager to gain feedback and ensure client needs are met
• Liaise with the Project Management team involved to ensure smooth execution across all key stages in the project (Pre-field, in-field, and post-field)
• Manage fieldwork briefing & debriefing, fieldwork observation (when required), providing timely & regular updates to client
• Provide client servicing on business questions and continue to build industry knowledge to gain expertise
• Proactive in addressing possible red flags, takes initiative in providing solutions to any issues
• Prepare code frames, tabulation specs, and the right charting template and submit them to the Data Processing team/ Chartist.
• Conduct verbal presentations of the findings, either partial or full presentation to the client
• Takes initiative in seeking resources/assistance, and makes corrections while ensuring the project is executed within the scheduled timeline and budget
• Participate in regular review/feedback of systems, procedures, and any operation concerns with the end goal of improving productivity and cost efficiency
• Provide coaching & guidance to juniors in relevant project management topics
• Perform other related functions that may be assigned
• Drive overall client satisfaction to achieve a high Net Promoter Score (NPS) and a high-performing environment

Benefits:

• Wide exposure across all industries

• Career Coaching

• 5 days work week

• Competitive incentive scheme

• Overseas incentive trips

Responsibilities

· Provide full spectrum of recruitment

· Work closely with business operation to identify manpower requirement

· Develop and implement talent acquisition strategies

· Create, propose and implement strategic effective hiring channels, procedures or techniques to improve recruitment measures & talent pipeline

· Effectively engage employees with daily operations needs

· Responsible for consolidation of weekly and monthly reports for operations needs and generate statistical report as and when required

· Be the point of contact to deliver value added services to both management and employees

· Others ad hoc duties as assigned

Additional Information:

· Good interpersonal and communication skills

· Ability to work independently as well as a good team player

· Ability to multi-task in a fast-past environment

Applicants who possess the relevant experience or interest are most welcome to apply.

For a quick response, you may WA to 6902 8748 in the following format.

Position applied:

Name:

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Start date:

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**We regret to inform that only shortlisted candidates would be notified.

Chong Wang Jo

Registration Number: R22109702

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)