You play an important role and be part of a team to provide great customer experience and assistance.

• Location: North, Woodlands
• 5 days (Full time)
• Mon to Fri 8.30am - 5.30pm

Responsibilities:

• Manage day-to-day sales operation.
• Provide excellent support and customer-service
• Sales Order Processing: Quotation, Sales Order, Purchases Order, Delivery Order, Invoicing
• Connect with key customer contacts (external) as needed.
• Order monitoring and coordinate with factory for order status / shipment / delivery schedules.
• Coordinate on shipment / delivery schedules
• Maintaining a good method of consolidation of shipments
• Inventory control (Handle all Inventory, Purchasing, and Shipping related duties)
• Support the operations in the daily activities, to ensure sufficient inventory level and timely delivery.
• Assist in other ad-hoc dutiesas assigned.

Requirements:

• Minimum 1 year of working experience in customer service role.
• Good command of Mandarin and English.
• Mandarin speaking will be added advantage in order to communicate with Suppliers in China.
• Great team player with initiatives.
• Positive attitude and willing to adapt.
• Meticulous and consistent.

Responsibilities:

· Co-ordination with operations on promotions/ad-hoc matters

· Co-ordination on brand QR menu matters

· Ad-hoc projects (eg. New brand loyalty rewards programme)

· Propose & execute new promotions for brand rewards

· Work with designers to come out promotion artworks for brand

rewards related promotions

· Brand rewards App updates on backend portal to execute rewards

promotion

· Assists in customer enquiries on brand rewards matters

· Co-ordination with operations/IT/vendor on brand rewards matters

· Assist operations in FomoPay matters

· Co-ordination with vendor on FomoPay issues

· Co-ordinate with e-wallet partners promotion

· Co-ordination on new outlet listing (apply for new FomoPay

hardware/software for new outlets)

· Uploading/removal of menu/promotions/operating hours on all

delivery platforms and TV for all brands

· Assists all brands operations in “live” delivery/technical/disputes

resolutions

· Liaise with all delivery platforms on delivery/technical/promotions

· Co-ordinate on delivery refunds checking

· Application of new delivery platforms for new outlets

· Ad-hoc reconciliation or marketing post-mortem reports

· Ad-hoc marketing and operations duties

· Support outlet supervisors and managers in ensuring smooth daily

operation of the outlets.

Requirements:

· Bachelor’s Degree in Marketing, Business or related field

· Excellent communication and interpersonal skills

· Creative thinking and problem-solving abilities

· Ability to work Independently and positive work attitude

Role: Sales Engineer

This individual will identify business opportunities and generate profitable sales in the Process Automation Industry through effective account / opportunities development strategies to ensure a long-term business partnership and achievement of corporate goals.

Role & Responsibilities:

• Cold calling and acquisition of new potential accounts for growth.
• In-depth coverage and understanding of assigned accounts directly and/or with channels to identify customer needs and develop opportunities to orders.
• Develop and execute effective sales activities (products/solution, opportunities follow up) for the assigned accounts to achieve sales growth objectives assigned.
• Collaborate with Market Product Management and Business Development teams regarding competition, offering, and/or market needs to increase win probability and market share.
• Support in the development and execution of account related marketing plans and activities as needed.
• Maintain sound technical/application knowledge of the products, relevant to industry assigned to develop trust and confidence of customer base.
• Ensure all assigned accounts issues are resolved in a timely and escalate as needed.
• Comply with company policy on sales processes and use of sales tools.
• Proactive usage of Customer Relationship Management (CRM) system to maintain account details for effective account development planning, funnel management and collaboration.

Job Requirements

• Diploma/Degree in Electrical/Control/Instrument Engineering or related fields.
• At least 2 years of relevant experience within a sales environment
• Possess excellent interpersonal and communication skills.
• Fluent in the command of english for required to hold business meetings and sales pitches
• Customer-centric and results-oriented.

ServiceNow is looking for a high achieving Sales Development Representative- Inbound to join our expanding Global Sales Development team. You will play a role in qualifying leads, profiling prospects and customers and giving feedback on which campaigns generate the best leads. Working in collaboration with Sales Development Reps and Field Sales professionals, your primary goal is to identify and qualify opportunities for the team you support.

What you get to do in this role:

The Sales Development Representative- Inbound builds sales pipeline while achieving monthly, quarterly and annual goals.

• Follow up on Marketing-generated leads to qualify them for potential Sales opportunities
• Manage all inbound leads to Sales acceptance
• Work with Marketing in completing multiple demand generation campaigns
• Invite and bring attendance to company events and regional trade shows
• Understand how ServiceNow solutions address customer pain points
• Research target accounts for prospecting activities, building prospecting contact lists and company/account mappings
• Maintain contact information within the CRM, providing the account team with information to ensure opportunities are understood and next steps are identified
• Use our technology to manage marketing leads

Team Summary

Value Added Services (VAS) Sales Operations team is fundamental in driving sales effectiveness through strategic planning, sales process improvement, insights through data to support the business and stakeholders in decision making. Sales Operations team will foster collaboration and provide integral support to VAS leaders and sellers  in achieving their goals. This team is critical in supporting the sales business on a day to day basis.

What a Sales Operations Manager for Value Added Services (VAS) does at Visa:

The Sales Operations Manager will be a collaborative and detail-oriented team player within a variety of functional areas, including Sales, Product, Finance, Merchant Acquiring to name a few. The ideal candidate will have at least 8 years of sales support experience in a high-tech, software development, or SaaS delivery environment.

What we expect of you, day to day:

• Additional responsibilities include: providing Sales and Client support to the APAC Sales organization on various matters ranging from order acceptance, quoting, best practices, pricing approvals, or liaising with other departments for responses and resolution.

• Extreme attention to detail, excellent written and verbal communication skills and creative problem-solving abilities are must-have qualities.

• Maintain and ensure field compliance of sales policies, procedures, and rules of engagement related to all aspects of Sales Operations including approval requirements, escalation processes, and compliance with standard guidelines.

• Provide sales support regarding the structuring of MS Dynamics accounts and opportunities.

• Review Pricing Quotes for accuracy and completeness, while ensuring quotes are approved within pricing and discount guidelines and adherent to policy.

• Assist and support the sales teams with processes, training, and documentation. Prepare training materials and ability to present in large group settings.

• Recommend efficient workflows within the MS Dynamics environment as it relates to supporting the APAC Sales Team.

• Introduce improvements to improve accuracy of processing orders that increase efficiencies for existing and new processes.

• Recognize opportunities and drive internal improvements and proficiencies within the Sales Operations process.

• Provide adhoc support to sales teams on Service Level Agreement drafting, RFP Responses, Audits and Novation Agreements

Why this is important to Visa

With Value Added Services (VAS), you will have an opportunity to shape the payments experience globally. Being part of Visa, the world’s leader in digital payments technology, our mission is to connect the world through the most creative, reliable and secure payment network, enabling individuals, businesses, and economies to thrive.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

We are seeking individuals who have a passion for apparel, are personable, efficient, hardworking, proactive, and helpful. If you are independent, enthusiastic, and enjoy connecting with others, we welcome you!

This is a part-time hybrid role as a Social Media Marketing Intern at ELTWINE in Singapore with the flexibility for some remote work. The day-to-day tasks include managing social media accounts, creating engaging content, analyzing metrics, and assisting with social media campaigns.

Primary working location: Woods Square (Woodlands)

Responsibilities:

• Manage TIKTOK LIVE pre & post operations
• Comfortable to go on-screen & participate in livestreams / social media content filming
• Manage and execute video production for marketing purposes.
• Conduct market research to identify emerging fashion trends and consumer insights to identify opportunities for brand growth.
• Deliver content including Reels & Tiktok Videos
• Unpack and sort incoming inventory
• Arrange & manage physical inventory
• Assist in photoshoots
• Maintain studio cleaniness
• Assist walk-in customers

Qualifications

• Knowledge of social media platforms and trends
• Strong written and verbal communication skills
• Ability to multitask and work in a fast-paced environment
• Creativity and attention to detail
• Basic graphic design skills using tools like Adobe Photoshop, Illustrator or Canva are a plus
• Fluent in English, both speaking and writing
• Independent self-starter that takes initiatives
• Singaporean or Singapore Permanent Resident only

1) Proven experience as a Sales Executive or similar role.

2) Strong understanding of sales principles and customer service practices.

3) Excellent communication and interpersonal skills.

4) Ability to build and maintain relationships with clients.

5) Ability to work independently and as part of a team.

6) Strong organizational and time-management skills.

- 3-5 years experience in the Frozen Food industry preferrably

- Ability to hunt for sales in the Wholesale/Manufacturing trade

- Dynamic & independent to achieve KPI

- Resourceful with industry/market update

- Opportunity to grow in new set up as pioneer team for Asia Region

- Possess own transport

The future has many facets: for the courageous, it is opportunity.

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams.

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to enhance the way Porsche engages with customers and fans at every touchpoint, integrating digital solutions and transforming brand experiences in Singapore and the region.

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment. Porsche Singapore Pte. Ltd. offers long-term career prospects within the larger Porsche ecosystem, opportunities for personal development, and affirms fair hiring and remuneration policies.

Sales Operations Assistant
Porsche Singapore Pte. Ltd. (Retailer)

Porsche Singapore is seeking a dedicated and experienced Sales Operations Assistant to provide support in managing Tequipment, Pre-Delivery Inspections (PDI), vehicle movement, and off-site storage. This role also involves coordinating refurbishment and conducting quality checks to ensure that all vehicles meet Porsche's high-quality standards.

• Handle Tequipment management including ordering and tracking the status of orders to ensure timely availability and installation.
• Manage Pre-Delivery Inspection (PDI) requests and collaborate with Aftersales team on installations and vehicle preparations.
• Manage and track the movement flow of all Porsche Singapore vehicles, including off-site overflow storage, ensuring accurate location records and overseeing key press management.
• Conduct quality and presentation checks to ensure all Porsche Singapore vehicles meet Porsche standards, including coordinating grooming services and overseeing servicing and repairs.
• Track and manage reports on test drives, mileage, petrol expenditure, and other metrics, as well as manage season parking for demo and management vehicles.
• Coordinate pre-owned car refurbishment and manage Porsche Approved warranty extensions, including arranging vehicle movements for customer viewings.
• Support the coordination of vehicle displays in the showroom and arrange display shift dates.
• Oversee the arrangement of loan vehicles for customers, media, and key opinion leaders (KOLs), including conducting 360 walk-around vehicle checks and managing insurance.

• 2-3 years of relevant working experience, preferably in the Automotive industry
• Proficient in MS Office
• A team player with excellent communication and interpersonal skills
• Proactive in engaging stakeholders and ensuring timely follow-up with a strong sense of accountability.
• Self-driven with a proactive learning attitude
• Attention to details and ability to prioritise and multitask
• Required to perform shift work including weekday evenings, weekends & public holidays
• Possess a Class 3 Driving License with at least 4 years of driving experience

About Builder.ai

We’re on a mission to make software development building so easy everyone can do it – regardless of their background, tech knowledge or budget. We’ve already helped thousands of entrepreneurs, small businesses and even global brands, like the BBC, Makro and Pepsi achieve their software goals and we’ve only just started.

Builder.ai was voted as one of 2023’s ‘Most Innovative Companies in AI’ by Fast Company, and won Europas 2022 ‘Scaleup of the Year’. Our team has grown to over 800 people across the world and our recent announcement of $250m Series D funding (and partnership with Microsoft) means there’s never been a more exciting time to become a Builder.

Life at Builder.ai

At Builder.ai we encourage you to experiment! Each role at Builder has unlimited opportunities to learn, progress and challenge the status quo. We want you to help us become even better at supporting our customers and take AI app building to new heights.

Our global team is diverse, collaborative and exceptionally talented. We hire people for their differences but all unite with our shared belief in Builder’s HEARTT values: (Heart, Entrepreneurship, Accountability, Respect, Trust and Transparency) and a let’s-get-stuff-done attitude.

In return for your skills and commitment, we offer a range of great perks, from hybrid working and a variable annual bonus, to employee stock options, generous paid leave, and trips abroad #WhatWillYouBuild

About the role

An inside sales rep will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable making dozens of calls per day, generating interest, qualifying prospects and closing sales

Why you should join

At Builder.ai we do things differently – this isn’t just any software sales role. As an Inside Sales Rep, you will become a pioneer in business transformations, and have a voice at the decision-making table. As a proud Equal Opportunity Employer, we are committed to creating a diverse and inclusive company culture, so we always encourage candidates of any sex, race, gender identity, sexual orientation, religion, national origin, age, or disability status to apply to our open roles. We are more interested in your mindset than your skillset! We want to help you on your career journey, so even if you are not completely sure you meet all the job criteria, but love the sound of the role - get in touch anyway!

Responsibilities

• Qualifying Opportunities: Source new sales opportunities through inbound lead follow-ups.
  Achieving revenue targets: Close sales and achieve quarterly quotas
  Researching customers: Learning about potential customers' business needs, annual revenue, and current vendors 

• Building relationships: Following up with customers to understand their needs and discuss solutions 
• Demonstrating products: Showing how products work to increase sales 
• Negotiating sales terms: Negotiating customized packages with customers 
• Collaborating with sales executives: Working with other sales team members 
• Maintaining customer relationships: Staying in contact with customers after making a sale to sell additional products or services 
• Improving sales skills: Working to increase sales success rates

• Proven inside sales experience of 3 to 5 years
• Track record of over-achieving quota
• Strong phone presence and experience dialing dozens of calls per day
• Proficient with corporate productivity and web presentation tools
• Experience working with Salesforce.com or similar CRM
• Excellent verbal and written communications skills
• Strong listening and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

• Attractive quarterly OKR bonus plan or commission scheme dependant on your role
• Stock options in a $450 million funded Series D scale-up company
• 24 days annual leave + bank holidays
• 2 x Builder family days each year
• Time off between Christmas and New Year
• Generous Referral Bonus scheme
• Pension contributions
• Private Medical Insurance
• Private Dental Insurance

Job Requirement

• Bachelor Degree in Architecture with knowledge in Interior Design, AutoCad, Sketchup and 3D Architectural Drawing;
• Minimum of 5 years Practical Experience in Construction Industries;
• Experience in handling site-coordination works;
• Work independently with minimal supervision;
• Must have good attitude;
• Class 3 Driving License.

Application instructions:

Please email your resume, portfolio of your work and current and expected salary to [email protected] (Only those shorlisted will be notified).

Technical Sales and Support

• Engage with clients to understand their technical requirements and specifications for aluminum and glass projects.
• Recommend suitable products and solutions, providing technical guidance to support client decisions.
• Prepare and deliver technical presentations and product demonstrations for potential clients and project stakeholders.

Technical Proposal and Quotation Preparation

• Prepare accurate and competitive quotations and proposals, detailing technical specifications and pricing for clients.
• Work closely with the engineering and production teams to ensure feasibility and cost-effectiveness of proposed solutions.
• Negotiate terms and pricing with clients to secure sales agreements and contracts.

Project Coordination and After-Sales Support

• Coordinate with project managers and engineering teams to ensure projects meet timelines, quality standards, and client specifications.
• Provide post-sale technical support, troubleshooting issues related to installation or product performance.
• Assist clients with technical documentation, warranty claims, and other post-sales service requirements.

Requirements:

• Education: Bachelor's degree in Engineering (Mechanical, Civil, or related field) or a relevant technical field.
• Experience: 5+ years of experience in technical sales, preferably within the aluminium and glass industry or a related field.
• Technical Skills: Strong understanding of aluminium and glass applications in construction, including curtain walls, facades, windows, and doors.
• Sales Acumen: Demonstrated experience in sales negotiation, proposal development, and relationship management.
• Communication Skills: Excellent verbal and written communication skills for interacting with technical and non-technical clients.
• Problem-Solving: Ability to offer creative and effective technical solutions to meet client requirements.
• Software Proficiency: Familiarity with CAD software, CRM tools, and Microsoft Office Suite.

Job Title:

Job Summary:We are looking for an experienced and driven Technical Sales Engineer specializing in aluminium and glass solutions. The ideal candidate will bridge the gap between technical expertise and sales, working closely with architects, contractors, and clients to understand their requirements and offer innovative aluminium and glass products that meet structural and aesthetic needs. This role involves technical consulting, sales negotiations, and project support to enhance customer satisfaction and achieve revenue goals.

Key Responsibilities:

1. Technical Sales and SupportEngage with clients to understand their technical requirements and specifications for aluminium and glass projects.
   Recommend suitable products and solutions, providing technical guidance to support client decisions.
   Prepare and deliver technical presentations and product demonstrations for potential clients and project stakeholders.
   
2. Client Relationship ManagementDevelop and maintain strong relationships with architects, contractors, engineers, and other key stakeholders.
   Serve as the primary point of contact for clients, addressing inquiries, handling complaints, and ensuring exceptional service.
   Maintain regular follow-ups with clients post-purchase to ensure product satisfaction and identify upsell opportunities.
   
3. Technical Proposal and Quotation PreparationPrepare accurate and competitive quotations and proposals, detailing technical specifications and pricing for clients.
   Work closely with the engineering and production teams to ensure feasibility and cost-effectiveness of proposed solutions.
   Negotiate terms and pricing with clients to secure sales agreements and contracts.
   
4. Product Knowledge and TrainingMaintain up-to-date knowledge of industry trends, advancements in aluminium and glass technologies, and competitor products.
   Conduct product training sessions and technical workshops for clients, staff, and partners to educate them on our solutions.
   Provide insights and feedback to the product development team based on market and client feedback.
   
5. Project Coordination and After-Sales SupportCoordinate with project managers and engineering teams to ensure projects meet timelines, quality standards, and client specifications.
   Provide post-sale technical support, troubleshooting issues related to installation or product performance.
   Assist clients with technical documentation, warranty claims, and other post-sales service requirements.
   
6. Market Analysis and Strategy DevelopmentConduct market research to identify potential business opportunities and assess client needs and competition.
   Collaborate with the sales and marketing teams to develop strategies for expanding the company’s market presence.
   Contribute to sales forecasting, budget planning, and achievement of sales targets.
   

Requirements:

• Education: Bachelor's degree in Engineering (Mechanical, Civil, or related field) or a relevant technical field.
• Experience: 5+ years of experience in technical sales, preferably within the aluminium and glass industry or a related field.
• Technical Skills: Strong understanding of aluminium and glass applications in construction, including curtain walls, facades, windows, and doors.
• Sales Acumen: Demonstrated experience in sales negotiation, proposal development, and relationship management.
• Communication Skills: Excellent verbal and written communication skills for interacting with technical and non-technical clients.
• Problem-Solving: Ability to offer creative and effective technical solutions to meet client requirements.
• Software Proficiency: Familiarity with CAD software, CRM tools, and Microsoft Office Suite.

Key Attributes:

• Customer-focused mindset with a consultative sales approach.
• Strong analytical and technical problem-solving skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Willingness to travel for client meetings, site visits, and project inspections.

1. Provide strong commercial support to ensure customer satisfaction in terms of product supply and service.
2. Develop a deep understanding of Sensetac’s products to provide effective support to clients.
3. Manage client projects and arrange timely sample deliveries, working with cross functional teams to ensure objectives are met.
4. Assist to develop inspiring market trends and concepts, keeping abreast with trends in the region.
5. Coordinate marketing events, such as trade shows and webinars, working closely with cross functional teams to ensure alignment of event goals.
6. Provide support in various digital marketing activities as required.
7. Perform other ad-hoc duties as assigned.

Requirements

• Diploma in Business, Marketing, Chemistry, Food Science or a relevant discipline.
• At least 2 years of relevant experience (experience in the flavour industry an advantage).
• Detail-oriented with strong written and verbal communication skills.
• Effective team player, with good interpersonal skills.
• Fluent in English and Mandarin to communicate with clients.
• Knowledge in digital marketing tools a plus.

We regret that only shortlisted applicants will be notified.

As a Marketing Manager, you will be part of the regional team and portfolio for Asia. 

Your key responsibilities include:

• Build and manage relationships with customers in the country/ region where one is assigned
• Coordinate and manage the day-to-day marketing activities, buy and sell of any energy commodity
• Develop long term business structure and originate new businesses
• Identify and seek suitable investment opportunities  
• Collaborate and work closely with all related Trading desks

We are hiring! Passion or interested with the retail and jewellery trade? Join us now!

• Future career advancement opportunities
• Friendly working environment
• 20 working days per month

Responsibilities:

• Perform sales, trade-in and loan transactions of gold and timepieces
• Attend to phone enquiries
• Assist in resolving any administrative problems
• General administrative duties
• Provide professional and excellent customer service to all customers
• Assist in daily operation and housekeeping duties
• Maintain a pleasant and clean store appearance
• Other ad hoc duties as assigned by manager

Requirements:

• Basic computer knowledge
• Service-oriented with strong interpersonal skills
• Dynamic, proactive and sales driven
• Team player with positive working attitude
• Proficient in conversational english, other language skills will be advantageous
• Basic PC data entry skills
• Able to work as a team player
• Mid-career job switchers and fresh graduates welcomed

Interested candidates please apply with us today!

*We regret only shortlisted candidates will be notified.

A Sales Assistant Manager supports the Sales Manager in driving sales, managing the sales team, and ensuring customer satisfaction. This role combines both sales and management responsibilities and is key in helping achieve the company’s revenue targets.

Job Description

• Assist in Sales Planning: Help develop sales strategies, set sales targets, and implement sales campaigns.

• Team Supervision: Support in overseeing the sales team, including training, mentoring, and performance evaluation. Act as a leader in the absence of the Sales Manager.

• Customer Relations: Handle escalated customer issues, manage relationships with key clients, and ensure a high standard of service.

• Sales Tracking and Reporting: Monitor sales metrics, track performance against targets, and report to upper management.

• Inventory and Merchandising: Ensure that products are available, well-stocked, and presented effectively to attract customers.

• Collaboration: Work closely with other departments, such as marketing, to support promotional efforts and improve sales performance.

• Administrative Tasks: Manage schedules, prepare sales reports, handle documentation, and assist with budgeting and forecasting.

Requirements

• Experience: Usually, 2-4 years of experience in sales or retail, with some supervisory or management experience.

• Education: A bachelor’s degree in business, marketing, or a related field is often preferred.

• Skills:

• Strong leadership and team management abilities.

• Excellent communication and interpersonal skills.

• Analytical skills to interpret sales data and identify trends.

• Customer service-oriented mindset.

• Ability to handle and resolve conflicts effectively.

• Technical Proficiency: Familiarity with sales software (e.g., CRM systems) and standard office software (Excel, Word).

This role is ideal for someone looking to step into a managerial role while directly contributing to the sales function and customer success.

* Develop and maintain strong in-store product knowledge

* Assist walk-in customers in purchasing products

* Promote products and optimize sales opportunities

* Attend to customer orders and inquiries

* Perform housekeeping duties to maintain the store’s cleanliness and image.

Requirements:

* Service-oriented and passionate to go the extra mile for customers

* Good discipline and honesty

* Good team player, vigilant and energetic

* Effective interpersonal skills and love to interact with people

* Well-groomed and always observe the good image and reputation of the company

* Required 5 yrs sales experience

Job Description & Requirements

Here’s what your responsibilities will be:

• Provide excellent customer service, accurate information, inspiring your team to deliver a great shopping experience
• Recommend and promote products to customers, executing campaigns and activities in store
• Accurate stock movement’s admin (e.g. delivery check, stock transfer)
• Maintaining an overview of your outlet to drive sales and profitability
• Acting as a role model to your team, inspiring and developing them to be future leaders
• Responsible for achieving sales target
• Acting as a role model to your team, Manage and coach the team on ways to handle customers’ enquiries / feedback / complaints in a professional manner according to the brand’s service standards and expectations

Requirements:

• Be able to work collaboratively in a team
• Good communication and negotiation skills
• Able to work on retail operational hours which includes Weekends and Public Holidays
• Ability to prioritize, work under pressure, meet deadlines, and handle customers professionally
• Possess good problem-solving skills, self-motivated with a strong ability to set goals, delegate work and follow up on results
• Possess good interpersonal skills and be able to work independently
• 6 days, 9 /12 hour shift (rotation of shift)

As a member of our Solution Sales team you will have a major impact on our future success. Customer & Industry Workflows (Customer Service Management) is a rapidly growing focus area for ServiceNow. Members of this team will have an opportunity to drive the growth engine for ServiceNow, along with support from the business unit and executive team

ServiceNow is seeking a Solution Sales Executive – Customer Workflows that is a customer facing domain expert, that drives innovative business solutions with our customers

Role

Achieve sales quotas for allocated accounts and/or territory on a quarterly and annual basis by:

• Developing a sales strategy in the allocated territory with a target prospect list, and a regional sales plan
• Being the trusted advisor to the customer by understanding their existing and future Customer Engagement & Operations roadmap to drive the ServiceNow Customer Workflows platform
• Arranging and conducting initial Executive and CxO discussions and positioning meetings; close collaboration with your Solution Consulting counterpart and extended team to deliver ‘art of the possible’ demonstrations showcasing ServiceNow’s Customer Workflows solution
• Sales process management and opportunity closure
• Ongoing account management to ensure customer satisfaction and drive additional revenue streams
• Support the regional ServiceNow partner channels to drive an effective customer experience

Team Summary

The Marketing Insights & Analytics team sits within the Marketing function of Visa in Asia Pacific (AP) with a vision to be an insight-led engine of advisory.  The team delivers insights & marketing measurement analytics based advisory to internal Visa stakeholders and as a Value-Added Service (VAS) to our clients & partners.  

What a Senior Manager – Insights & Analytics, Asia Pacific does at Visa:

This Sr Mgr role reports to the Head of Marketing Analytics for AP and will operate within the Marketing Measurement practice area with a focus on research and survey-based measurement deploying varied tools & solutions and developing and running Marketing Measurement for Visa.  This role will support AP Marketing function with relevant insights for campaign briefs & creative development, measurement of marketing investment impact on the business & brand in short term as well as long term using research methods and advanced analysis techniques.  The incumbent will manage & provide mentorship to a junior member of the team, training them to operationalize a best-in-class campaign & brand tracking program and coaching how to uncover insights to optimize marketing effectiveness.

Manage end to end insight input into marketing planning, execution and measurement and be a strategic advisor for AP marketing function

• develop & execute creative development research plan (qual/quant exploration & testing) for key marketing initiatives
• maintain an ongoing synthesis of evidence-backed best practices for creative development
• maintain close cadence of communication & advisory with regional & global creative and media leads as well as local marketing leads
• collaborate and align with marketing measurement team on creative targets and KPIs
• communicate, influence and align with global marketing research counterparts
• Oversee the brand and campaign measurement operations to ensure that in-market activities are tracked
• Track campaign measurement to analyze and report in-market performance
• Communicate learnings & best practice to countries and summarize regionally from the integration of creative, campaign, brand health and business results
• Uncover & apply new approaches to measuring marketing effectiveness across media, esp. in digital & social media channels
• Implement global approach to social scoring & uncover best practices for Marketing to be more effective and efficient with social media

Key Performance Indicators

• • Marketing creatives that surpass industry benchmarks for pre-testing
  • Delivery of timely campaign measurement, promoting practices that drive marketing effectiveness
  • Supporting brand health measurement, promoting practices that contribute to meeting brand health targets and growing brand health

Why this is important to Visa

The Sr Mgr plays a vital role in ensuring the best quality, award-winning creative is brought to market, promotes assessment and optimization of marketing investment. Additionally, this role will partner with our Global Insights & Analytics team to roll-out & implement a standard brand tracking program. 

• Reporting to Sales Director

• Provide support to Sales Engineers on quotations and proposals

• Handling of incoming calls and follow-up tele-enquiries, email-enquiries

• Process of sales orders and ensure orders fulfilment

• Coordinating all deliveries to ensure efficient and effective services to the customers. Assist in the unpacking of shipment to re-arrange for local delivery.

• Create and maintain both inventory and customer databases. Conduct mass mailing and tele-marketing periodically

• Assist in organizing exhibitions and seminars. Manage samples, catalogues and flyers

• Any other ad-hoc duties assigned

Requirements:

• Diploma or equivalent

• Minimum of 3 years experiences in sales admin support and end-to-end order processing

• Team player, self-motivated, proactive and able to work independently

• Display initiative to follow up with teams or customers

• Good at coordinating and clear of priorities.

• Able to display trouble-shooting skills independently, when needed.

• Good communication skills on both email and call

• Proficient in computer knowledge (Microsoft Office) and SAP (willing to learn)

• Some experience in 3rd party logistics and willing to assist in unpacking of shipment

• Location: Bukit Merah/Henderson | Mondays to Fridays (8:30am to 5:15pm) with hybrid arrangement of 1-day WFH

• Monthly salary + AWS + Variable Bonus.

• Candidates available immediately or short notice preferred

We invite interested and qualified candidates to send in your updated resume (MS Word Format), stating your reasons for leaving each employment, your current and expected salary to [email protected]and cc [email protected]. Please indicate the position you are applying in your email subject. Your interest will be treated with strict confidentiality.

We regret to inform that only shortlisted candidates will be notified

EA License: 90C3627

EA Reg No: R1108020