Qualifications and Profile

• Experienced in leading technical design from inception.
• At least 8 years of software development experience with ability to solve complex IT issues.
• Good knowledge of strategic IT solutions and hands-on experience in software development.
• A strong understanding of recent Java language features.
• Good knowledge of algorithms and data structures, with strong fundamentals in complexity analysis
• Strong ability to analyze code – understand execution flow & debug even without access to a debugger
• At least 5 years of experience with Sql Server or any other RDBM
• Understanding of CI/CD pipelines and toolings
• At least a Bachelor’s degree in any of these faculties:

- Computer Science

- Information Technology

- Programming & Systems Analysis

- Science (Computer Studies)

The candidate would need to possess the below skills/expertise

• Java 8 development with multi-threading principles, good knowledge of Java data structure and objects.
• Apache Storm/Flink/Spark
• Experience with cloud computing and cloud technologies would be an added advantage
• Parrallel processing of the message transformation pipeline to fPML, Json and key/value
• Experience of working with large scale Sql Server database
• Kafka publishing/distribution primarily + MQ (optional)
• Microservices based technology. Defining APIs and registering APIs in the service catalogue.
• Systematic dictionarization of data/services
• APIs and functions, taxonomy of attributes in intefaces (Swagger)
• Experence in Performance Tuning and optimizations
• Experience with Jira/other issue tracking system.
• Agile methodology(Scrum/Kanban)

Other Professional Skills and Mind-set

• Excellent communication (wriiten and verbal) and interpersonal skills across all levels with demonstrated ability to influence different stakeholders.
• Strong analytical and problem solving skills
• Proficient in software development life cycle
• Autonomy to include implicit deliverables in assignment based on best practices
• Appetite to participate to technical market trends and communities
• Candidate would be expected to provide insight and manage all technology relate aspects within the delivery team.
• Strong sense of confidentiality

Job Highlights

• Leading Retail Brands (Jewellery)
• Great company benefits
• Location: Town/Orchard Singapore
• Permanent/Full Time Position; 5-days' work week

Responsibilities:

• Provide luxury and professional client service to all clients.
• Assist in handling client complaints and process quality inspection, under supervision of boutique supervisor.
• Ensure visual merchandising is clean and displayed neatly at all times.
• Provide a memorable shopping experience by employing exceptional levels of customer service. Always be approachable, accessible, and gracious in all business interactions.
• Provide and maintain excellent, professional, and personalized service to customers
• Demonstrate expertise in all products and in-store promotions/activities
• Recognize sales opportunities when dealing with customers and be able to upsell/cross-sell at the point of services.

Requirements:

• At least 1 years of working experience in the related field is preferred.
• Comprehensive training will be provided
• Comfortable with flexible work schedule to meet the needs of the business, including nights, weekends, and holidays.
• A good team player, service-oriented with good communication and interpersonal skills

If you are interested in the role, please email your updated resume to [email protected] with your availability and expected.

Please note that only shortlisted candidates will be contacted, thank you.

JAC Recruitment Pte. Ltd.

EA Licence Number: 90C3026

Personnel Registration Number: R1222887

Eng Ai Wen, Ivan

Job Description

• Oversee and spearhead the daily execution of high-performing campaign management and execution of hygiene campaigns across multiple channels to achieve customer acquisition goals and maximize return on ad spend
• Responsible for managing big scale digital marketing campaigns that have high technical complexity due to very large numbers of ads entities that need to be managed
• Identify optimization opportunities / growth, and analyzing the impact and effort required
• Execute and prioritize all the tasks / activities within the managed campaigns
• Mature enough to manage external marketing vendors independently, and ensure all the expected deliverables or service are delivered
• Collaborate closely with the Country Marketing Managers of assigned market, on achieving marketing objectives including but not limited to providing guidelines and requirements for campaign strategy pre and post execution, and best-in-class execution
• Actively monitoring Share of Voice, Active Users and ROAS to ensure we are able to win the market share.
• Capable of leading and managing small projects with minimal supervision that can potentially create value for the whole team
• Accrue and process all the paid invoices in a timely manner

The above will be delivered by:

• Working very closely with Performance Marketing Manager as a supervisor to develop paid media strategies for specific local markets which need to be tailored & personalized
• Develop execution to achieve paid media objectives (CAC, CVR, ROAS)
• Manage Traveloka advertising accounts on all platforms, maintain online advertising campaigns, from display targeting, retargeting, display awareness, app installs, etc
• Manage spending vs. KPIs balancing to have dynamic optimization based on needs, markets & real-time performance by having series of experimentation and testing
• Stay informed of new betas, tactics, and data trends within the paid search industry
• Ensure all online advertising best practices have been implemented
• Provide bi/weekly performance reports on each digital channels and funnels, and circulate to relevant stakeholders
• Being proactive and give ideas on performance marketing improvement

‎

Requirements

• 4-5 years of performance marketing, especially Display and App Installs experience (a candidate who has experience Display is a plus point)
• Technical skills and experiences in app optimization and A/B testing are a big plus point
• Familiar with Google, Meta, TikTok, ASA and other performance marketing channels
• Possess exceptional critical thinking and a willingness to dive into the data, to produce immediate value while still keeping an eye on long-term strategy and scalability
• Possess a sharp eye for detail coupled with the ability to see how small details make up the bigger picture
• Excellent analytical skills for data-driven decision making, deriving and disseminating actionable insights resulting from such analysis
• Good communication skill, self-driven, love challenges, and enthusiasm to pursue excellence
• Proficiency in Excel and other data processing tool

‎

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

SALES MANAGER OF BULK CARGO

As a Bulk cargo Chartering manager in our chartering business, your key focus is to collect market and client information from the Bulk cargo marketing, provide Bulk cargo collection services for the market chartering- in vessels or some COSCO SHIPPING SPEICALIZED CARRIERS CO.LTD (CSSC) fleet’s tonnages when transiting the area in the South Asia \ Southeast Asia \ West Asia & Oceania and the fleet vessel be open in this area.

Responsibilities:

· Calculate and evaluate open market business for the bulk cargo such as Handy/ Supramax / Panamax on voyage and/or T/C basis.

· Develop the relation with the shipper and trader of grain, coal, minerals and other bulk cargo.

· Conclude and execute best business in line with management guidance and targets.

Functions and accountabilities:

1) Sourcing cargoes / employment

· Communicate constantly with customers and brokers. Collect market information

· Seek for shipment which match the company fleet

· Conclude business independently within price guidance from management team.

2)Securing shipment

· Calculate and execute business accurately and efficiently

· Negotiate shipping terms

· Identify and develop arbitrage opportunities which can add value to the book

· Recognize and understanding all voyage pricing constituents – port costs, bunker costs, daily TCE etc

· Recognize and understand all port restrictions and specific ‘country’ requirements for the various trades– port drafts, LOA restrictions, beam restrictions, terms of trade

3)Trade and relationship management

· Develop and expand relationships with customers and brokers

· Build up customer network by travelling and meeting.

· identify new trends, cargo routes, mines, potential new customers.

4) office functions

· Communicate with the operation department to ensure a smooth operation of voyages

· Challenge assumptions to maximise the efficiency of sea voyages (routing / slow steaming)

· Document correctly all negotiations

· Manage in conjunction with the finance department freight calculation and payments, and the concerned document are prepared accurately and communicated in a timely manner to customers

5) Management reporting and Procedures and Standards

· Strictly implement procedures for executing fixtures / monitoring and reporting on vessel performances / communicate underlying variances

· Strictly enforcing operating procedures in order to comply with the highest standards in the company

· Assist with preparation of weekly and monthly management reporting

Requirements:

· Diploma/ Bachelor’s degree or equivalent experience required

· 2+ years of dry bulk chartering, Familiar with the marketing of Bulk cargo is preferred

· To possess strong communication, negotiation and interpersonal skills

· Good relationship with the shipper and trader of grain, coal, minerals, and other bulk cargo is preferred.

· Demonstrated business math and intermediate computer skills with MS Office skillsets

· To have Class 3 driving licence and own vehicle is preferred

· Singapore citizen or PR with non - Chinese passport

Additional Information

Years of Experience

2 years or above

Job Type

Full-Time

Good Reasons To Join

· COSCO SHIPPING Specialized Carriers (Southeast Asia) Pte. Ltd. (the company) is a wholly owned subsidiary of COSCO SHIPPING Specialized Carrier. The company is responsible for the market development, customer care, ship operation and chartering in the South Asia \ Southeast Asia \ West Asia & Oceania.

· The fleet and businesses of the company are growing rapidly, which provides many developing opportunities for employees. The global logistics network, in-house expertise and excellent customer service are proof of our dedication to be the market leader.

· The company gives employees the opportunity to learn and develop; to grow and perform to their fullest potential within a global work environment. We offer performance driven remuneration and total rewards and benefits.

Event Marketing Manager

Are you passionate about technology and keen to drive your marketing career forward in B2B events? Our client are a fantastic B2B exhibitions business, creating world renowned Technology exhibitions.

They are looking to hire a Marketing Manager run the team in the Singapore office. The ideal candidate will produce and deliver the marketing strategy promoting their events to delegates and exhibitors.

Responsibilities

• Develop and implement marketing strategy, positioning and key messages and product strategy together with the Group Marketing Manager, Marketing Director and Event Director.
• Execute the marketing campaign(s) and manage the creative/design process for marketing material.
• Work with the sales team to create sales campaigns, focused on both new client growth and increased client retention.
• Collaborate with partners to develop marketing campaigns, lead generation strategies and compelling materials for all revenue streams across live and digital products.
• Work together with the Content Lead, develop and align the content and marketing strategy with regular checkpoints throughout the campaign
• Collaborate with the Content Lead for the planning, delivery and execution of the event app.
• Review marketing plan, response rates, attendee demographics and industry.
• Provide accurate and timely reporting of key marketing statistics and forecasts.
• Manage marketing budgets, purchase orders, and liaise with Finance on reporting requirements.
• Manage PR Strategy and all planning and execution of registration process for visitors
• Responsible for the delivery of all delegates, visitors and attendees revenue generation, plus development of attendee/delegate pricing strategies and reporting.

Your experience:

• Great writing skills
• A relevant degree within marketing, communications or similar
• An interest in technology
• Ability to produce creative and well thought out marketing plans.
• Ability to manage multiple projects and deliver on time.
• Strong IT skills and systems management (e.g. experience working with CRM and CMS platforms, databases, email marketing and marketing automation software)
• Experienced in devising and implementing digital marketing strategies and campaigns.
• Solid knowledge and experience utilising digital marketing tools (e.g., Google Analytics, Google Ads)
• A positive attitude
• Excellent communication skills and ability to manage stakeholders
• Strong organisational and time management skills
• Quick thinker and problem solver
• Able to work individually and in a team

If this role interest you and you have what it takes, apply now!

EA License number: R1114955

Agency License number: 11C4388

Job Information:

• Location: Tuas (company Transport Provided: Boon Lay MRT ONLY (8.10am, 5.40pm)
• Working Hours: Mon to Fri (8.30am to 5.30pm)
• 1 year contract with 1 month Completion Bonus

Responsibilities:

• Support the marketing team in administrative tasks, marketing communication and 2 plans in alignment with business and brand objectives for Singapore Market
• Help to conduct Customer Satisfaction Survey and marketing survey.
• Assist in marketing and advertising promotional activities (e.g. social media, direct mail and web)
• Help distribute marketing materials, goodie bags etc. in accordance to brand platforms and visual identity guidelines in the correct representation of all brands
• Manage and update company database and customer relationship management systems (CRM)
• Help to organize marketing events
• Support various scales and types of events and product launches encompassing logistics, invitations, communication materials, presentations, video content, external vendor management and measurement of success
• Conduct market analysis on competitor activities to provide intelligence and basis for sales and marketing strategies and ideas

Requirement:

• Diploma/ Degree in Marketing or Communications
• Solid understanding of key marketing communications principles

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.
PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Career Advisor who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Junior/ Entry (No experience required - Training Provided)

• Senior level positions from various sectors are available

• Convenient location (5 minute to Tanjong Pagar MRT)

• Abundant personal growth and progression opportunities

• Start-up environment, welcoming workplace culture

• Stable Basic Salary + Uncapped, Attractive Sales Incentives

Job Duties:

• An integral role as a recruiter in fulfilling clients' staffing needs

• Handle full spectrum of recruitment and talent acquisition matters

• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements

• Coordinate interviews between candidates and clients

• Develop connections and new business and relationship management sources with existing accounts

• Engage in networking and building relationships with business partners and jobseekers

• Ensure that the company's objectives and sales targets are met

• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree

• Entry Level to Experienced consultants welcome (Multiple positions)

• Strong passion for recruitment and people-oriented

• Good communication and interpersonal skills

• Comfortable working in a fast-paced environment

• CEI certified would be an advantage

• Self-motivated, proactive personality, willing to work and achieve goals in a team.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

About the Company

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

About the Team

The Internal Security Risk Management & Governance team is responsible for managing and mitigating information security risks posed within the organisation. To ensure that the company's risk management and governance strategies are up to date and aligned across the organisation, this team is responsible for regular industry benchmarking and working with stakeholders from cross-functional teams to perform regular risk assessments and align risk mitigation strategies. This team is also responsible for managing the optimization, operation, training, and data analysis of the internal threat platform and UEBA (User and Entity Behavior Analytics) platform within the company.

Responsibilities

The Internal Security Risk Management & Governance Manager will research industry best practices and technologies, then work with stakeholders from various cross-functional teams to develop strategies to mitigate the potential impact of risk materialisation. Based on formulated strategies, the manager will develop and implement policies, procedures, and controls to prevent, detect, and respond to various risks that could impact the confidentiality, integrity, and availability of the organization's systems, data, and other critical assets.

- Perform risk assessment based on Internal Security risks; Identify and assess potential information security risks posed within the organization and the existing policies/procedures/controls mitigating such risks.

- Assess and develop overall mitigation strategies across the company to minimize the impact of relevant incidents.

- Research industry best practices and technologies, perform industry benchmarking and gap analyses.

- Develop and implement internal security risk management programs (e.g. comprehensive audit loggings, insider threat detections, privileged access management & governance), procedures, and controls to prevent, detect, and respond to relevant incidents.

- Operate insider threat detection programs and manage business stakeholders to design programs based on business understanding and risk scenarios.

- Work with stakeholders from engineering, SecOps, IT, legal, HR, Ethics to ensure that all aspects of internal information security risk are addressed.

- Develop and maintain relationships with internal and external partners to stay current on industry best practices related to information security risk management, making recommendations for action for senior management.

- Monitor, track, and manage risk mitigations and exceptions and ensure adequate monitoring capability is incorporated into solutions.

Qualifications

- Bachelor's degree in a relevant field, such as information security, risk management, or business administration.

- At least 5 years of experience in a similar role, with a proven track record of managing internal security risk and consultancy experience is a bonus.

- Experience developing and implementing internal security risk management policies, procedures, and controls. Knowledge of risk assessment methodologies and tools.

- Calm and composed personality, a strong inclination towards learning, and a team-oriented mindset.

- Team builder, strong written/verbal communication and excellent teamwork skills with the ability to interact effectively with stakeholders at all levels of the organization; strong analytical and problem-solving skills.

- Self-driven and results-oriented, enjoys challenging tasks, demonstrates enthusiasm for work, and can handle job pressures.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Overview:

• Plan and implement appropriate tenancy mix
• Ensure optimal occupancy and revenue
• Formulate and implement leasing/marketing strategies
• Plan for upcoming AEI work

Responsibilities

• Manage existing tenancies, identify prospects and secure new tenancies
• Review lease proposals and put forth recommendations
• Establish and build networking channels with tenants and agents to achieve maximum occupancy
• Monitor tenants’ sales performance and work with tenants to improve revenue
• Establish and maintain good landlord-tenant relationships
• Supervise and lead junior leasing personnel
• Oversee and follow up on tenancy-related matters
• Check and review tenancy documentations
• Prepare proposals, budgets and monthly reports
• Follow up on rental and electricity arrears

Requirements

• Degree in Estate Management / Business / Marketing or equivalent
• Minimum 5 years’ relevant experience, preferably in a retail mall
• Good grasp of retail market trend and well-versed in retail leasing procedures
• Responsible, meticulous and able to communicate with people at all levels
• Able to multi-task efficiently and work in a fast- paced environment
• Possess good attitude, drive and resilience to meet job challenges
• Self-motivated and achievement driven
• Problem solver with good leadership skill
• Strong in both oral and written communication

Interested candidates who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R23114347 (Pang Xue Ni)

We are a centrally located boutique firm experiencing strong growth. As the company scales, we are looking to bring on a Recruitment Manager to develop strategic plans and system implementation to support through the next phase of growth and development roadmap.

You will be responsible for:

• Supervise, drive, and grow the recruiting team
• Improve on current process and implementing new business processes and procedures
• Monitor various recruiting metrics, costs analysis, effectiveness of sales to provide reports to the management
• Recommend and execute action plans to improve the employer brand
• Coordinate with various departments to forecast future hiring needs
• Building up the company’s professional network through relationships with HR professionals, external vendors and internal stakeholders
• Other ad-hoc duties may apply

Requirements

• At least 5 to 8 years of relevant experience (Preferably in the Recruitment Staffing industry)
• Proven work experience in Managerial / Supervisory level
• Strong business acumen, analytical skills and use of data to advice on key business insights

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

R1107107

The Company

Opportunity to join a well-established bunker trading organization as Accounting Manager.

The Role

Reporting to the Singapore Country GM and Head of Finance, you will be responsible for overseeing the finance and accounting function for Singapore including preparation of monthly financial statements, variance analysis, fixed register, review purchase and sales transactions, bank reconciliation, monitoring of inventory system, cashflow management, review of tax and GST returns, payments, liaising with auditors and tax agents.

You will drive the set up and implementation of finance processes and systems.

Your Profile

As the successful candidate, you will possess a degree in Accountancy or ACCA with the following relevant experience:

• At least 5 years of experience in handling the full spectrum of finance and accounting functions
• Exposure within a bunker/commodity/oil trading environment will be highly preferred
• Prior exposure in a Big 4 audit firm will be ideal but not a must

Apply Today

Please send your resume, in WORD format only and quote reference number STE12788465, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | | EA Licence no.: 07C5595 | Serene Tan Ing Shiern EA Registration no.: R1109248

·       Prepare/ review Management Accounts, customized reporting packages, Statutory Accounts

·       Prepare/ review monthly payroll and other expense disbursements, as well as year-end remuneration returns and tax clearance

·       Prepare/ review GST returns, corporate tax return, withholding tax and COR

·       Prepare/ review administrative/ payment processing

·       Liaise with auditors and regulators, answering queries of behalf of clients

·       Responsible for billings, fee negotiations and recovery for each client engagement

·       To set and manage the deadlines of the portfolios of clients in accordance with the agreed calendar defined for each client

·       Provide excellent client service and ensure deliverables timelines are met.

·       Monitor and control the workload of the team

·       Communicate effectively with the team to ensure they are aware of deadlines and expectations in terms of timing

·       Identify training needs and opportunities within the team.

·       Ensure that Ocorian policy and procedure are adhered to

·       Review current process flow for improvements and assist in the implementation of recommendations

·       Identify problems and issues and apply problem solving skills to provide solutions

·       Participate in new client prospects meetings, when required, and the subsequent onboarding process.

·       And any other such duties that might be reasonably required for this role

·       Your job scope of job may be revised at the discretion of the Company according to the needs of the business.

#LI-DL1

• Support the Media Director in ensuring that we deliver high client satisfaction scores (which means we constantly have a pulse on the relationship)
• Lead on day to day running of the account with clients & agency partners
• Assist in mentoring, and developing team members
• Develop and execute integrated media plans across various offline and online channels with the goal of driving client business objectives: account openings and card sign ups.
• Manage daily workflow of top, mid and bottom funnel campaigns. Collaborate with cross-functional teams to ensure the integration of media plans with overall marketing strategy.
• Propose and manage client media budgets to drive business targets.
• Overlooking and optimizing performance marketing campaigns across the channel mix including SEM, programmatic display, paid social and retargeting to drive leads and conversions.
• Ensure best practice for Search, Programmatic Display and Social buying and planning
• Ensure on-going test and learns to drive campaign performance
• Make in-depth recommendations based on strong grasp of analytics, marketing & research concepts
• Assist in mentoring, and developing team members

Key responsibilities include

• Support with optimization of existing portfolios including quarterly performance reviews, competitive landscape assessment, understanding of new trends and insights. Work with markets to ensure alignment to align on initiatives and actions.
• Drive higher and deeper penetration of Value-Added Services, new solutions and capabilities across multiple markets
• End-to-end management of key strategic projects for clients - Define project scope, tasks, goals, and deliverables and manage project activities through the sales and implementation cycles. Leverage appropriate Visa assets and resources to provide an exceptional implementation and integration experience to clients.
• Lead and facilitate product workshops / discussions / ideation sessions with clients in person or online to drive product engagement to new levels.
• Proactive product support that positions Visa as a strong partner and differentiator to achieve greater engagement, preference, and mindshare. Develop own product expertise over time to proactively advocate, as a subject matter expert to clients and internal stakeholders.  
• Ensure compliance with all product mandates across GCs with supported narratives and implementation support to clients.
• Set out key client strategy and roadmap for growth, work with client organizations and internal teams to ensure execution and delivery of key growth targets.
• Build breadth and depth in coverage across working level as well as key senior stakeholders.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The position assists the Restaurant Manager in supervising the overall operation and service standards of the outlet to meet and exceeds guest’s dining experience expectations.

Main responsibilities include, but are not limited to, assisting the Restaurant manager in creating a Food and Beverage destination within Raffles Hotel Singapore, maximising revenues, achieving financial and quality targets, marketing, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Works closely with the manager to forecast sales, covers and payroll costs.
• Supervises the daily operation and ensures sufficient manning coverage for operations.
• Assigns the supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timeline of deliverables.
• Maintains consistency in quality of food, beverage and service above all else.
• In the absent of the manager, attends briefings and meetings held by the department and updates all latest policies as needed.
• Possesses in depth and supervision knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervision knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.
• Ensures cleanliness and appearance of the restaurant and related areas at all times and takes immediate action if needed or required.
• Familiarises self with the hotel’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Is present in the operation during all meal periods.

Provides a Leading and Consistent Guest Experience

• Is pro-actively engaged in guest service.
• Promotes sales through direct guests’ contact.
• Constantly obtains guest feedback during operation to ensure satisfaction and builds loyal following/return guest’s database.
• Handles guest complaints and comments competently and swiftly.
• Leads the service team to personalise guest experience and in accordance with Hotel Standards.
• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times.

Management and Leadership of Outlet

• Is a mentor and role model.
• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to be consistent in service standards, executes a collaborative and enabling leadership style. Provides regular team meetings for training and arranges examinations for the team members to achieve higher standards and skills.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using various coaching styles.
• Displays cultural affinity and shows empathy to all team members.
• Assists the manager to coach and trains team members to prepare them to move to the next level within 14 – 24 months.
• Works closely with the manager to review work performance of all colleagues to make sure that established procedures and policies are being followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provides a level of Safety and Security for guests and colleagues.
• Assists in recruitment, inducts and trains the team who are competent and confident.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.
• In the absent of the manager, attends daily meetings and all other meetings, which fall under his/her jurisdiction, follow directives given and advises the manager on topics of importance.
• Attends monthly departmental meetings and communicates with the team. Follows up on projects assigned if any.
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• Comfortably and confidently answers questions and attends to queries or feedback regarding the restaurant.
• Makes recommendations to the manager on other potential sources of revenue e.g. promotions etc.
• Works closely with the manager to implement appropriate and effective measures to improve control of costs, expenses, and labour.
• Submits monthly sales analysis with improvement action plan.
• Uses revenue management tools to generate reports.
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

• Performs any other duties that may be assigned by the manager.
• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.
• Develops own knowledge and skills to grow as a leader.
• Ensures NEA rules and regulations are met and achieve.  
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Performs any other duties and responsibilities that may be assigned.

The Sales Coordinator is to provide administrative support to the respective Sales Team Leaders i.e. Director of Sales (DOS), Assistant Director of Sales (ADOS), Senior Sales Manager (SSO), Sales Manager (SM) and Sales Executive (SE) including handling and responding sales enquiries via emails and tele-sales in the absence of the Sales team leaders in a timely manner. Observes and adheres to the Values of Accor, i.e. Guest Passion, Respect, Innovation, Trust, Sustainable Performance and Spirit of Conquest.

Primary Responsibilities 

Supports Respective Sales Team Leaders to Handle Incoming Sales Inquiries 

• Handles clients’ enquiries, conduct site inspection in the absence of DOS / ADOS / SSM / SM / SE.
• Prepares sales proposals, contracts and assist to follow up in a timely manner.
• Prepares sales materials including presentation, sales kit etc.

Provides Administrative Sales Support

• Organises and coordinate meetings, conferences and travel arrangements.
• Arranges and confirms appointments.
• Organises internal and external events.
• Handles incoming mails and other materials.
• Sets up and maintains filing systems as per division standards.
• Collates information, maintains database to ensure they are up-to-date.
• Communicates verbally and in writing to answer inquiries and provide information in a timely manner.
• Liaises with internal and external contacts.
• Coordinates the flow of information both internally and externally.
• Maintains adequate stock of all sales materials as suited to required quantities.

Ad-Hoc Projects Champion

• Assists and supports in ad-hoc projects assigned by respective Sales team leaders.

Participation in Accor / Raffles Corporate Programmes

• Actively participates in min. 3 Accor / Raffles Corporate Programmes such as Planet21, Raffles Outreach, etc.

The Executive Group is a Singapore based events company with a growing Southeast Asian presence.  The list of services provided by The Executive Group include comprehensive event planning, installation, production and even live music entertainment services through its subsidiary companies.

If you are keen to work with a dynamic team in a lively and fun setting, we have a seat waiting for you.

Duties & Responsibilities:

1. Develop a strong working relationship with clients, venues and suppliers;

2. Follow-up with concepts and proposals approved by clients and puts them into reality;

3. Source for materials and negotiate for best prices from suppliers;

4. Key liaison between clients, event managers, designers and other 3rd party vendors, ensuring that client and event requirements are met;

5. Coordinate and manage set-up and production of event on-site, ensuring the delivery of a high-quality event;

6. Plan and propose workflows for every event;

7. Supervise and manage all suppliers and contractors on location;

8. Works closely with team to collectively produce a successful event;

9. Handle multiple projects from entry-level to complex events;

10. Participate in the brainstorming & execution process for the concept & theme of all events;

11. Logistics management and inventory control of all equipment materials and any other items; and any other ad hoc duties that may be assigned

Requirements

1. Minimum 2 years for Senior Event Executive; and 3 years for Event Manager; both with proven track records;

2. Attention to details, strong organizational skills and possess good time management;

3. Strong project management skills with the ability to multi-task and handle multiple projects simultaneously;

4. Possess excellent interpersonal and communication skills;

5. Able to adapt to a diverse and fast-paced environment;

6. Willingness to work on selected weekends and public holidays;

7. Able to independently handle projects without constant supervision; and

8. Able to provide solutions to challenges that may arise;

9. ⁠Knowledge in Adobe Photoshop, Adobe Illustrator, and basic Video Editing would be advantageous

1. Competitive salary with commissions;

2. Great career progression opportunities;

3. Supportive and fun working environment with nurturing culture;

4. Training and mentorship provided;

5. Work in a fast-growing company that delivers real world impact;

6. International and collaborative team

We are looking for a Logistics Manager for Decathlon Singapore's Flagship Store, Singapore Lab.

As well as being Singapore's flagship store, Singapore Lab is Asia's largest store in terms of turnover. We welcome an average of 1.5 million visitors/customers a year.

We are convinced of the exponential potential of the store and that is why it is important to organize ourselves accordingly to guarantee the expertise of our operation and the various processes that make it up, in order to guarantee our mission: to give the best shopping experience generating emotions and inspiration for our current and future sport users.

Our store receives an average of 2.5 million quantities per year, making it the 15th largest quantity seller in the world among all Decathlon stores.

• Salary will commensurate with experience
• Monthly bonus based on sales performance - up to 20%.
• Profit sharing based on company performances.
• Staff discount across all brands
• Medical and insurance benefits
• Local and Global opportunities for career/ zig-zag progression and/or specialization (You decide your own career path!)

By applying, you consent to the collection, use and disclosure of your personal data in accordance with our Privacy Policy (https://www.decathlon.sg/s/privacy-policy).

Who We Are Looking For

The Sales Strategy team is the sales enablement arm of the Sales organization with a central focus on supporting revenue growth across The Trade Desk. The Sale Strategy team partners with Sales to provide best-in-class strategic pitch materials – rich in storytelling – and reactive support for RFPs and RFIs. The team also works cross-functionally with product, marketing, business intelligence, training and other teams to ensure alignment between sales collateral and The Trade Desk’s capabilities, product features, roadmaps, advertising solutions and positioning within the broader AdTech ecosystem.

As the Sales Strategy Manager, you will be focused on supporting a team of senior sellers across South East Asia, India, and at times Asia Pacific, to provide dedicated support for global and regional, high-growth accounts. Your role will be focused on integrating within your assigned sales team accounts to upsell and pursue across a range of revenue-driving initiatives.

With this role, we are looking for someone who has a passion for synthesizing complex solutions into simplified sales narratives that clearly communicate The Trade Desk’s value to advertisers; you can also effectively work across multiple constituencies to drive results both through your individual efforts and coordinating broader team efforts. You will become a subject matter expert on The Trade Desk’s platform to ensure consistency in advertiser communications. With that expertise, you will be responsible for owning the creation of sales collateral that explains technical concepts in a clear and concise manner. You are a strategic thinker, proactive, detail-oriented and data-driven with an eye for curating client-facing materials. You lead by example and enjoy coaching using effective feedback, guidance and mentorship. You embrace ambiguity and thrive in a dynamic, challenging, ever-changing environment and will be a key consultant to sales leadership and front-line sellers. You love marketing, you have an affinity for AdTech and Big Data, and you want to play an instrumental role in the future of advertising.

What You’ll Be Doing

• Strategic Partnership: Work with Client Development, Client Partner, Agency Development, Regional Sales, Sales Strategy team members, and others, on in-market narratives and bespoke pitch development for client-facing meetings; project manage entire process from concept to completion.
• Tactical Execution: Collaborate with cross-functional stakeholders and manage the execution of reactive requests, including RFIs/RFPs, to ensure accurate and customized responses that maximize The Trade Desk’s chances for winning new opportunities.
• Collateral Creation: Anticipate the sales team’s need for new materials and insights by regularly meeting with sales to gain a first-hand understanding of how current materials are “landing” and current client challenges, priorities and objections.
• Customer Advocacy: Become a consultant to internal stakeholders by understanding and sharing client (agency or advertiser) needs, relevant regional/vertical/competitive business dynamics, and a strong POV about The Trade Desk’s positioning in the marketplace.
• Team Mentorship: Support the continued expansion of the overall Sales Strategy team with on-boarding, peer mentoring. and training new Sales Strategy members.

What You Bring to the Table

• Several years of relevant experience in sales development, media planning, digital strategy, sales/corporate strategy, or consulting; ideally within AdTech, the broader digital media industry, the television or streaming industry, at a SaaS company, or media consulting firm.
• Strong relationship management skills: previous experience in a role where you’ve successfully built consensus cross-functionally and amongst both leadership and your peers.
• Knowledge of AdTech ecosystem and/or programmatic industry preferred; comfortable with online advertising metrics and KPIs required.
• Multi-dimensional, creative thinker: excellence at thinking analytically, strategically, and tactically; ability to formulate a cohesive, data-based, narrative while telling the story in a compelling and concise manner.
• Ability to work independently and be a self-starter, ambitious and scrappy; deal well with ambiguity and take initiative and ownership to get the job done.
• Superior written and verbal communications skills, and the ability to articulate thoughts and ideas to internal and external stakeholders.
• Team player who leads discussions; organically shares best practices and knowledge with others.
• Quick learner able to grasp new technology and product changes.
• Meticulous attention to detail and able to produce deliverables on-time at a very high bar.

Retail Sales Associates

Working Days & Hours: 5.5 days | Rotate Shift: 8 Workings Hours + 1 Hour Break
Working Location: Orchard & Jewel
Salary Range: $2000-$2500 + Allowance ($300) + Commission + AWS

Job Responsibilities:

• Manage daily store operations
• Attending to customer needs/enquiries
• Other ad-hoc duties assigned
• Operate cash registers and increasing in store sales

Job Requirement:

• Relevant Experience

Tan Jia Jun | REG No: R23112681

The Supreme HR Advisory Pte Ltd| EA No: 14C7279

Company's Profile

Julian Grey's client is a well-established real estate developer, specialising in creating dream home renovation designs for landed home owners. Along with a team of experienced architects, they have a successful track record of end-to-end project completions achieved according to budget and schedule to their clients’ utmost satisfaction.

Work location: East

Job responsibilities

• Design, implement, manage, track digital marketing efforts across all social media (LinkedIn, Facebook, etc.)
• Generate and manage special events and campaign calendar
• Innovate new ways to enhance marketing, sales, customer engagement and employer branding
• Manage content and oversee company's social media profiles
• Build social profiles to drive engagement, create awareness and increase brand visibility.
• Video editing and videography for presentation of projects to clients

Requirements

• Degree/Diploma in Marketing, Business, Communications or related fields.
• Experienced in Adobe Photoshop, Illustrator, and other video editing software.
• Creative, detail-oriented and proactive.
• Able to work independently and meet deadlines.

Follow us for more updates and interview tips!
https://www.instagram.com/juliangreygroup/
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https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants

Please WA Bryan @ 97559161

Shortlisted candidates will be notified

Bryan Tay
Reg No. R23112463
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

The Role Responsibilities

The CCIB Regulatory Enablement Team sits within COO for the Corporate, Commercial & Institutional Banking (CCIB) business.

The team provides CCIB with capabilities to drive regulatory programs and initiatives across the CCIB businesses and often pan-bank, working in an agile operating model with each segment and product area. Such regulatory programs and initiatives may include:

• Complex/Large Scale Regulatory Change;
• Material Policy changes;
• Internally-driven programs supporting the management of regulatory interactions and change (for example, how we engage with our regulators and track resulting regulatory actions and commitments);
• Changes resulting from topical strategic risks (such as US/CN geopolitical risks)

Due to the nature of these programs and initiatives, the team support not only the CCIB Business but also more broadly collaborate and engage across other divisions in the Bank to ensure delivery.

The CCIB Regulatory Enablement Team enables proactive impact assessment of regulatory initiatives and requirements, coordinates the approach and interpretation across businesses; and partners with business and technology teams to implement solutions in a consistent and coordinated manner.

The team is composed of program managers, project managers and business analysts, along with a central Project Management Office (PMO).

The role holder will have familiarity and experience with projects in a regulatory environment and an ability to analyse and organise project activities. The role will primarily provide Business analysis support and Project Management Office support to the various programs and initiatives managed by the Regulatory Enablement team. The candidate is expected to possess a sound business analysis skillset and well-versed with PMO fundamentals and best practices.

Business Analysis

• Build and maintain integrated working relationship with project and program managers to understand needs and requirements
• Collaborate with stakeholders to gather, document, and analyse business requirements, ensuring alignment with project objectives and organizational goals
• Conduct thorough business process analysis to identify areas for improvement and optimization
• Translate business needs into clear and actionable requirements for project implementation
• Support key initiatives and tooling to enable effective regulatory change management and governance processes
• Build and maintain positive relationships with internal and external stakeholders, ensuring clear communication and understanding of project goals
• Seek to align with business analysis best practices and standards

Project Management Office (PMO) Support

• Contribute to the development, implementation, and continuous improvement of Change Delivery Standards, processes, and methodologies
• Support the maintenance of project documentation, ensuring accuracy, completeness, and adherence to Change Delivery Standards
• Assist in the preparation of project status reports, dashboards, and presentations for stakeholders and leadership
• Collaborate with project managers to coordinate project activities, track progress, and ensure timely delivery of milestones
• Assist in resource allocation, scheduling, and monitoring to optimize project outcomes
• Identify and communicate potential risks and issues, contributing to effective risk management
• Build and maintain positive relationships with internal and external stakeholders, ensuring clear communication and understanding of project goals
• Facilitate communication between project teams, business units, and the PMO to ensure alignment and successful project delivery
• Seek to align with PMO best practices

Governance and Risk Management

• Support the operations of the CCIB regulatory refinement forum (RF) through generation of metrics and reporting, including providing analysis of relevant metrics to ensure effective management of regulatory change for CCIB
• Support the maintenance of project documentation, ensuring accuracy, completeness, and adherence to Change Delivery Standards
• Assist in the preparation of project status reports, dashboards, and presentations for leadership.
• Collaborate with project managers to coordinate project activities, track progress, and ensure timely delivery of milestones

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Support the team to achieve the outcomes set out in the Bank’s Conduct Principles. Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• CCIB COO Central Teams
• Enterprise Change Management
• CFCC, CCIB Advisory
• Operational Risk, CCIB
• Members of the CCIB Regulatory Refinement Forum
• Relevant technology teams supporting regulatory change initiatives
• Regulatory pipeline managers in respective CCIB business areas

Our Ideal Candidate

• Bachelor/ Master’s Degree from a recognized University in Computer Science, Information Systems/ Technology, Engineering or equivalent practices.
• 7+ years’ of working experience in Data Analysis and Management, with focus on Data Insight Generation, Information Visualization and/or BI/MI Design preferably.
• Prior experience in tools like Tableau, Power BI, Azure DevOps , Planview highly recommended.
• Prior experience on Data source integration projects, Data governance would be nice to have.
• Prior experience in process management, data analytics would be very beneficial
• A proven team player with ability to take initiative, identify opportunities and work with management oversight to drive the best outcome possible.
• Strong problem-solving and planning abilities, high improvement focus, and ability to work in a fast-paced environment.
• Good eye for aesthetics & attention to details
• Excellent in written communication and presentation skills; able to effectively engage, influence and manage business stakeholders.
• Experience of working in a collaborative, global team.
• Good strategic thinking in identifying solutions and selecting the best combination of practices

Role Specific Technical Competencies

• Business Analysis
• Requirements Analysis
• Workflow Analysis
• Project Management Office
• Project Management
• Product Design and Development
• Effective Communications
• Regulatory & Compliance

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Responsibilities:

• Develop and execute creative marketing and communication strategies, plans and approaches to the market
• Create and manage special events and campaign calendar
• Initiate new creative solutions to support company's business operation
• Creating of marketing material and proposal kits
• Responsible for content management and oversees company's various social media profiles and respond to reviews/enquiries
• Lead in outreaching to different partners and digital platforms for branding and marketing opportunities
• Any other duties as assigned

Requirements:

• Degree or Diploma in Marketing Mass Communications, Creative Media Design, Digital marketing, Marketing, Advertising and relevant fields
• Preferably work experience in handling E-commerce platform
• Proficient in MS Word, Excel and PowerPoint and knowledge in Photoshop, Illustrator and video editing software
• Knowledge in other word processing and web analytics tools will be an advantage
• Creative, detail-oriented, proactive and result-oriented
• Able to work independently and meet deadlines

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Junior Sales Coordinator (Training Provided)

Working Days & Hours: 5 days | Mon-Fri: 8.30am to 5.30pm
Working Location: Tuas
Salary Range: Basic $1900 + Commission (Gross $2275++)

Job Responsibilities:

• Preparing sales invoices
• Assist sales staffs
• Entertain walk-in customer
• Handling incoming shipping documents

Job Requirement:

• Training Provided

Tan Jia Jun | REG No: R23112681

The Supreme HR Advisory Pte Ltd| EA No: 14C7279

About Ferrari Group

As a one-stop service provider specializing in shipping, integrated logistics and high value-added services for precious goods worldwide, Ferrari Group is a leading corporation in the freight forwarding business for luxury clients.

Founded in Italy, now headquartered in London, UK, Ferrari group has a network of offices and agents in over 80 cities.

The Singapore office, with 3 offices across the city, is seeking talents to join our team in our expansion project.

Responsibilities

• Establishing and developing new accounts/ businesses.
• Maintaining and developing relationships with new and existing customers.
• Carrying out sales calls/ sales visits.
• Visiting potential customers/ preparing quotations and proposals.
• Preparing weekly & monthly sales reports.
• Gathering market and customer information on current and future trends.
• Handling day to day customer enquiries, order takings, in-house system data entry.
• Providing consistent interaction with clients to create and maintain customer relations.
• Actively promote the company's services and participate in sales activities.
• Ensuring company announcements, products, services, rates, policies and operational changes are communicated to customers on a timely basis.
• Data analysis & tracking.
• Supporting periodic KPI reports.
• Working closely with operations to ensure timely completion of services.
• Travelling as and when required for overseas business trips and events.
• Any other related functions to shipments co-ordination and ad-hoc duties.

Requirements:

• Minimum Diploma preferably in logistics, supply chain or business studies
• Fluent in spoken and written English
• Service focused and customer-oriented with strong interpersonal skills
• Self-driven, analytical and able to perform with minimal supervision
• Equally motivated by working independently as well as collaborating in a team
• Cheerful and pleasant disposition
• Computer Literacy (Microsoft Excel, Word, Powerpoint, etc)