Job Description:

• Has passion in Interior Design and Space Planning.
• Excellent customer service, after-sales service are vital.
• Project management and site monitoring to maintain a seamless workflow throughout the project.
• Ability to operate alone and with minimum supervision.
• Newcomers will receive full training and mentoring.

Job Requirements:

• Ability to meet clients and manage projects from beginning to conclusion.
• From providing a quote to designing and managing the actual job progress.
• You'd be in charge of real project work locations, interacting with both clients and employees.
• You would have to grasp elevation drawings, floorplan layouts, and detailed drawings.
• Sales Driven by a can-do mentality.
• Good responsibility.
• Strong communication skills.
• Independent and self-motivated.
• Willing to learn.

Only Singaporeans and PRs should apply.

The Media Manager role will primarily be responsible in ensuring day-to-day accounts’ operations are running smoothly, that includes media planning, set ups/implementations, and reporting & billing/reconciliation. Secondary role is to support team’s director in leading and driving initiatives for accounts on hand. The role will be supported by a Media Planner, and will be the directly report to team’s director.

Expectations of an Integrated Media Manager:

• Support the Media Director in ensuring that we deliver high client satisfaction scores (which means we constantly have a pulse on the relationship)
• Lead on day to day running of the account with clients & agency partners
• Drive relationships at the appropriate levels of our client organizations
• Recommend media solutions that consider all potential appropriate channels, across offline media (TV, Radio, OOH, Print) and digital media (direct IO digital and biddable media)
• Build strategies, media frameworks and makes rationalized media recommendations based on strong grasp of analytics, marketing & research concepts
• Manages the daily work flow of all client campaigns, and working with various internal and external stakeholders, including creative agencies and media owners to deliver campaign objectives
• Able to organise & delegate, sensitive to needs & problems of reporting staff – works across buying & planning issues
• Be aware of opportunities to drive revenue streams from existing relationships and leveraging cases from existing relationships to create new relationships
• Assist in mentoring, and developing team members

This role works with the Interbank Giro (IBG) segment manager and will work closely with internal stakeholders such as segment and product teams, as well as external agencies and vendors. Your responsibilities include but not limited to:

• Execute events, help with content creation, and assist in the roll out of segment marketing campaigns.
• Responsible for planning, executing, and managing a variety of marketing events that align with the company’s brand objectives and strategic goals.
• Work closely with cross-functional teams to deliver impactful events that enhance brand visibility, customer engagement, and ultimately contribute to business growth.

Job Qualifications

• Degree in Marketing or related field or equivalent practical experience.
• With 5 – 8 years’ marketing experience in a campaign manager/marketing program manager/marketing manager capacity.
• Able to work under pressure or in a high growth environment that is constantly changing.
• Able to manage multiple initiatives and deliver under tight deadlines.
• Able to work with multiple stakeholders across diverse teams.

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with [email protected] | Personnel Reg No.: R1105160 | EA License: 02C3423

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by Manpower for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

• Manage the Influencer strategy through gifting, events and activations, and social content.
• Handle the development and performance of influencer marketing campaigns across social and offline channels.
• Build-up the growing Influencer team, optimizing and scaling the existing programs, work closely with the in-house Creative team to drive impact across all social channels.
• Establish and build relationships with key industry partners on social platforms.

Requirements:

• Degree and above
• At least 5 years of influencer marketing, social media experience in the E-Commerce, Fashion/Retail industry.
• Skilled in leading social media platforms (TikTok, Instagram, YouTube, Twitter, Facebook, etc.) and understands digital marketing trends.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Your role:

• Support marketing executives in organizing various projects
• Create, plan and manage omnichannel marketing calendar to drive overall revenue, marketing calendar.
• Financial budgeting for digital marketing, retail marketing and PR activities, ensuring a profitable and sustainable business
• CRM Savvy, know how to drive consumer data collection, recruit the right target audience.
• Grow the sales of the assigned portfolio
• Conduct market research and analysis on the industry
• Assist in the organizing and facilitating of digital campaigns
• Prepare and deliver promotional presentations
• Network with suppliers, partner organizations, large contractors and other industry professionals
• Develop one-on-one relationships with consumers and identify needs
• Work with in-house designer to ensure design and production of flyers, brochures, posters, banners, and other print materials used for the events are carried out accurately

Requirements

• Minimum Diploma and above
• Able to work independently
• Prior experience in the marketing field will be an advantage
• Results-oriented, ambitious and positive working attitude

Job Summary

We are looking for a proactive and innovative Marketing Executive to elevate our brand and drive growth. This role involves managing our social media presence, developing strategic marketing campaigns, and collaborating with partners to expand our reach. The ideal candidate is well-versed in digital marketing, has a keen eye for trends, and is enthusiastic about sustainable food sourcing.

Key Responsibilities

Social Media and Content Management

- Develop, implement, and manage social media strategies to boost engagement and strengthen brand presence.
- Create and schedule content across platforms (Instagram, Facebook, etc.), ensuring brand consistency.
- Engage actively with the online community, responding to inquiries, and building relationships with followers.

Brand Building and Campaigns

- Collaborate closely with the merchandiser to identify new product trends and create compelling marketing materials (digital, print, social media) that resonate with customer needs.
- Generate and execute monthly and quarterly marketing calendars, driving online sales and enhancing customer awareness.
- Analyze campaign performance, report on KPIs, and propose improvements for better reach and effectiveness.

Collaborations and Co-Branding Initiatives

- Identify potential partners, such as chefs, supermarkets, or other brands, and execute co-branding or collaborative marketing campaigns.
- Develop proposals and manage relationships with collaborators to enhance visibility and credibility.

Event Management and Customer Engagement

- Plan and run marketing events, such as product tastings, chef demonstrations, and supplier engagement events, to provide immersive brand experiences.
- Coordinate with suppliers and partners to source materials and set up engaging and informative events.

Content Creation and Storytelling

- Work with suppliers to gather information and visuals to showcase the quality, care, and origins of our products.
- Develop and maintain an authentic narrative that connects customers with our values and supports long-term brand loyalty.

Requirements

- Bachelor’s degree in Marketing, Communications, Business, or a related field.
- 1-2 years of experience in social media marketing, brand management, or event planning, ideally within the F&B, retail, or e-commerce sectors.
- Strong understanding of social media platforms, content creation, and campaign management.
- Excellent communication skills, both written and verbal.
- Creative mindset with strong project management and organizational skills.
- Proactive in identifying trends and opportunities, with a passion for ethical and sustainable sourcing.
- Experience in event planning and partner collaborations is a plus.

What We Offer

- Competitive salary (SGD $3,500 - $5,000) with opportunities for growth.
- The chance to work in a purpose-driven company committed to sustainability.
- A collaborative, innovative work environment with room for creativity and initiative.

If you’re a passionate marketer eager to contribute to a growing brand rooted in quality and ethics, we’d love to have you on the Sasha's Fine Foods team! Apply now and help us drive forward our commitment to ethical sourcing and sustainability.

Alluora is a leading beauty products company specialising in skincare, body care, and hair care. We are dedicated to delivering high-quality products to our customers and enhancing their beauty routines. Our products are sold online through platforms like TikTok and Shopee.

Job Summary: As we continue to grow, we’re searching for a passionate and creative Social Media Marketing Executive to join our dynamic team. If you’re savvy with social media, have a flair for what’s trending, and are eager to learn and apply AI in marketing, we want to hear from you!

Key Responsibilities:

• Create engaging and on-trend content for social media platforms such as TikTok, XiaoHongShu (XHS), Instagram, and Facebook.
• Use tools like Canva and CapCut to design and edit visuals and videos for social media campaigns.
• Keep up-to-date with social media trends, identifying opportunities to grow engagement and brand awareness.
• Collaborate with the team to develop content strategies and execute social media marketing campaigns.
• Manage social media schedules, ensuring consistent posting and engagement with followers.
• Assist with events or outreach marketing activities as needed.
• Analyse social media performance metrics to improve engagement and campaign success.

Requirements:

• Must be willing to learn and apply AI in social media marketing.
• Proficiency in Canva and CapCut is a must.
• Knowledge of Adobe Photoshop and Adobe Illustrator is a bonus.
• Strong understanding of social media trends and platforms (TikTok, XHS, IG, Facebook).
• Bonus: Experience in events or outreach marketing.
• Creative mindset with a flair for catchy and trending content.
• Ability to work a 5.5 day work week.
• Willingness to work weekends when needed.
• Flexible working hours

HOW TO APPLY:

If you are passionate about beauty and love engaging with audiences, we'd love to hear from you!

Please send your resume and portfolio to [email protected] or Whatsapp Us @ +65 8509 5375

Join us at Alluora Pte Ltd and be a part of our journey to enhance beauty experiences worldwide!

Are you passionate about the F&B industry and is eager to look for a career break-through? We want you to join our dynamic team of gamechangers!

Having celebrated our decade of establishment, Orange Clove is looking to blaze the catering industry with continuous innovations and improvements. We seek a talented Senior Executive / Assistant Manager, Marketing to play an important role in driving projects and work hand-in-hand with the reporting Manager.

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About Orange Clove Catering Prided as Singapore’s Best Corporate Caterer, Orange Clove was launched in 2008 to fill the market gap for mid to high-end Corporate Catering offering reliable service with restaurant quality cuisine. Known for its distinct International cuisine with an Asian flair, Orange Clove also offers a suite of services, from event conceptualisation to logistics setup and creative food catering. Orange Clove is the preferred caterer for many corporate clients, from recognisable MNCs to local SMEs. Staying true to its customer-centric slogan, “We Make You a Hero”, Orange Clove seeks to delight every esteemed guest of its clients through innovative food selection, stylish food presentation and personal approach to service.

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Who Are You?

Marketeer at Heart

Your world centres around Marketing, and have a penchant for Branding.

On a day-to-day basis, you develop, execute and track ongoing marketing initiatives. You look out for potential collaborations and partnerships that drive awareness and conversions. You assist to manage official social media accounts and develop creative contests and activities. You are well versed in traditional marketing tactics, yet is always on the look-out for innovative ideas.

Together with the reporting Manager, you conceptualise campaigns and creatives with reference to market trends. You work closely with our designer to develop unique concepts.

You manage projects and ensure that deadlines are met. You have an understanding of our target audience and seek to know them better through detailed research.

You love to consolidate and deep dive into reports, and analyse ROI and effectiveness of marketing efforts. In the digital space, you have good understanding of SEO, SEM best practices.

Full of Life

Brimming with energy, you have a passion for the dynamic Food & Beverage industry. You are always thinking out of the box. You are an active contributor and a trusted colleague to the team.

More than A Copywriter

You communicate (verbal and written) effortlessly in English and Mandarin. You have a flair for writing in a language that speaks to our target audience.

The Baseline

You would have possessed 3-4 years of working experience in a related field. Equipped with a Degree in Business or Marketing, you are savvy with search engine marketing and the popular social media platforms. You are attentive to details and delight in problem solving. You are pro-active, independent and work well in a fast-paced environment.

If the above sounds like you, we welcome you to submit your resume for a chat!

Our client is Fashion brand established in Singapore. Due to their current expansion plan, they are looking for a Social Media Marketing Manager , in hopes of developing the current high performing Marketing team. They are located in the Central area – easily accessible.

Duties of Social Media Marketing Manager:

• Identify and engage influencers (nano, micro, macro) and content creators to align with company goals and projects.
• Maintain and grow relationships with influencers through ongoing communication and outreach, expanding into new demographics.
• Strengthen partnerships with talent via mailings, gifting, and brand initiatives.
• Work with teams to exceed targets in revenue, engagement, and follower growth.
• Manage influencer marketing budget and forecast, optimizing strategies based on business needs.
• Track and analyze the success of social media campaigns using KPIs.
• Develop and manage an influencer calendar for all social channels.
• Stay updated on trends in social media, influencer marketing, and emerging platforms.

Requirements:

• Degree holder in relevant discipline
• More than 5 years of experience in handling social media platform, typically Fashion Retail Industry
• Possess a rich network of KOL/ Influencer for branding purpose

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Job Purpose:

You will work with the Strategic Communications Team to drive the strategic narrative and content for initiatives, develop communications strategies, engage youth and stakeholders, plan and manage public relations as well as any marketing and digital engagement efforts.

Job Highlights:

• Contract duration: 12 months
• Salary: $4000 - $4300 (per month)
• Nearest MRT: Toa Payoh
• Working hours: Monday – Friday, office hours

Job Requirements:

• Degree holder in Communications / Marketing / Advertising / Media or equivalent.
• At least 4 years of relevant working experience in Strategic Communications
• Experience in handling marketing campaign experience for big scale events
• Good communication skills.

Job Description:

• Develop and review strategies to improve engagement.
• Support email marketing operations, including coordination, creation, dissemination, and analysis of monthly newsletter.
• Identify media, engagement, and re-engagement opportunities. Develop press releases, pitch stories to media, and manage any media on-site events.
• Conceptualize and implement roadshows for youth engagement.
• Compile online and offline marketing data to conduct performance analysis for data-driven marketing insights and to develop recommendations.
• Online digital marketing support and analysis to further strengthen engagement.

Interested applicants, please apply via the job portal or forward your CV to [email protected]

Giovanna Widjaja

Outsourcing Team

Reg No: R22108890

BGC Group Pte Ltd

EA Licence number: 05C3053

Our client is a Manufacturing MNC. Due to business needs, they are now recruiting a Senior Marketing Manager to be part of their Marketing Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Senior Marketing Manager:

• Develop and execute marketing plans aligned with company objectives.
• Drive planning and communications efforts to support overall goals.
• Collaborate with B2B teams to create marketing collateral and support campaigns.
• Ensure quality standards and timely delivery of marketing assets with suppliers and customers.
• Manage agency relationships to optimize marketing spend within budget limits.
• Follow compliance policies for vendor engagement and ensure legal protections (e.g., trademarks).
• Enhance brand image and manage public relations and CSR initiatives.

Requirements:

• Degree in Marketing
• At least 8 years experience with experience in 360 marketing

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Mission: We’re on the hunt for a rockstar Marketing Specialist/Manager for our Client.

They are a growing company in parenting related products.

They need someone with a killer instinct for influencer marketing, content creation, and community management.

You’re a strategic wizard who can sync marketing mojo with business goals, juggle agencies like a pro, and roll out campaigns that leave a mark.

What You’ll Do:

1. Influencer Marketing: - Craft and launch influencer marketing strategies that turn heads and drive engagement. - Scout, connect, and cultivate relationships with influencers and brand ambassadors. - Keep tabs on influencer campaigns, measuring success and ROI like a boss.

2. Content Creation: - Lead the charge on creating top-notch, engaging content across social media, blogs, and emails. - Team up with creatives to produce visually stunning and on-brand content. - Make sure every piece of content hits the right note with marketing strategy and brand voice.

3. Community Management: - Dream up and execute community engagement strategies that build a loyal, buzzing community. - Oversee and energize community platforms, from social media to online forums. - Handle community feedback and queries with speed and style.

4. Strategic Management, Alignment, and Execution: - Sync marketing strategies with big-picture business goals. - Plan and manage marketing budgets, ensuring every penny packs a punch. - Lead and inspire while coordinating with a network of talented external agencies. - Collaborate across teams to ensure seamless execution of marketing strategies. - Stay ahead of market trends and competition, using insights to steer strategic decisions. - Track and report key performance metrics, offering actionable insights for ongoing improvement.

5. Digital Marketing (Nice to Have!): - Mastery of online advertising platforms like Google Ads, Facebook Ads, and other PPC channels. - Deep knowledge of SEO best practices and hands-on experience with SEO tools (e.g., SEMrush, Moz). - Proven experience with email marketing campaigns and tools (e.g., Mailchimp, HubSpot). - Sharp understanding of website analytics and performance tracking (e.g., Google Analytics).

What You Bring to the Table:

- Bachelor’s degree in Marketing, Communications, or a related field; Master’s preferred.

- At least 7 years of marketing experience, specializing in influencer marketing, content creation, and community management.

- A stellar track record of managing successful marketing campaigns and projects.

- Strategic thinking with a knack for analytics.

- Top-notch communication, negotiation, and relationship-building skills.

- Ability to juggle multiple projects and hit deadlines in a fast-paced setting.

- Proficiency in essential marketing tools and platforms (e.g., social media management tools, analytics software).

- A pulse on the latest digital marketing trends and best practices.

What’s in It for You: - Competitive salary and benefits package. - A chance to work with a passionate, innovative team. - A working environment that values your creativity and input.

Responsibilities:

• Create, implement, and optimize a comprehensive marketing strategy that aligns with business goals.
• Manage both short-term and long-term marketing plans to drive brand awareness, engagement, and customer acquisition.
• Identify target audiences and develop strategies to reach them effectively.
• Plan, execute, and manage marketing campaigns across multiple channels.
• Monitor campaign performance, analyze data, and make data-driven decisions to optimize marketing efforts.
• Manage relationships with external agencies, vendors, and partners.
• Oversee the company’s brand positioning and ensure consistency across all channels.
• Develop and execute strategies to enhance brand recognition and reputation.
• Conduct market research to understand consumer behavior, market trends, and competitors.
• Use insights to identify growth opportunities and inform marketing strategies.
• Provide regular reports on campaign performance, customer acquisition, engagement, and retention.

Qualifications:

• Bachelor’s degree in Marketing, Business, or a related field.
• 5+ years of experience in marketing, with a minimum of 2 years in a leadership or senior role.
• Proven experience in managing marketing campaigns across multiple channels.
• Experience in team management and leadership.
• Excellent communication, leadership, and organizational skills.
• Ability to manage multiple projects and meet deadlines.
• Experience with B2B and B2C marketing.
• Knowledge of branding, market research, and product marketing.
• Strong understanding of customer journey mapping and buyer personas.

Key Responsibilities:

• Strategy Development: Develop and implement effective marketing strategies that elevate brand awareness and drive user acquisition within the blockchain space.
• Team Leadership: Lead and mentor a team of marketing professionals, fostering a collaborative and results-oriented environment.
• Campaign Management: Oversee the planning, execution, and performance of marketing campaigns across digital, social, and traditional channels.
• Market Analysis: Conduct market research to identify trends, user needs, and growth opportunities, leveraging data to optimize marketing efforts.
• Content Creation: Collaborate with content creators to ensure high-quality, bilingual marketing materials that resonate with our audience.
• Partnerships and Collaborations: Build and maintain relationships with key partners and influencers in the blockchain industry to amplify our brand's reach.

Requirements:

• Experience: Minimum of 3 years in a marketing leadership role within the blockchain industry.
• Language Proficiency: Fluency in both English and Chinese (Mandarin) is essential for this role, as communication with stakeholders will require proficiency in both languages.
• Proven Expertise: Demonstrated success in developing and executing successful marketing strategies, with a strong understanding of blockchain and crypto markets.
• Analytical Skills: Strong analytical skills with experience in data-driven decision-making.
• Leadership: Ability to lead, inspire, and drive a high-performing marketing team

RESPONSIBILITIES:

• Develop marketing plans and strategies for assigned product line based on analysis of market growth potential and competition to achieve Sales & Marketing objectives as established.

· Manage product launches, including the development of launch plans and coordinating cross-functional teams to ensure successful execution

· Effectively increase product awareness by driving tactical promotional efforts and engagement activities with internal and external sales team

· Develop and execute channel-specific marketing programs and campaigns to drive demand and revenue growth

· Conduct market research and analysis to stay abreast of industry trends and identify new product opportunities

· Work closely with sales teams to develop effective sales tools and collateral and provide solutions to customers.

• Develop and deliver product & industry training (including applications, competitive products & technologies, and features & benefits training) for internal and channel personnel.

· Collaborate with product management teams to provide input on product positioning and pricing strategies

· Monitor and analyse market and competitor activity to inform future marketing strategies

· Plan and manage marketing budgets and resources effectively to maximize ROI

· Manage external vendors and agencies to deliver high-quality marketing materials and services

· Communicate strategic businesses and price negotiations with Headquarter Business Unit(s) and consistently provide feedback regarding competition, product and/or market needs.

• Maintain a sound technical/application knowledge base on assigned product line(s).

REQUIREMENTS:

• Master degree in Marketing, Business Administration or related field
• Minimum 10 years of experience in product marketing, preferably in the electronic components or semiconductor industry
• Strong understanding of marketing principles and practices, with experience developing and executing successful marketing campaigns
• Demonstrated ability to manage product launches and drive demand and revenue growth
• Excellent written and verbal communication skills. Fluency in spoken English and Chinese (in order to liaise with Mandarin speaking Associates).
• Strong project management skills and ability to prioritize and manage multiple projects simultaneously

· Experience working with cross-functional teams and managing external vendors and agencies

· Self-starter with a proactive and results-oriented mindset

· Willing to travel extensively and within short notice

Location: Raffles Place

Duration: 6 Months

Salary Range: S$3000 to S$5000

Key responsibilities

• Plan and manage the execution and integration of marketing communications to support business units to meet business objectives and align with the brand direction and identity
• Guide and manage the internal and external parties in the development of creative and media plan and implementation of Corporate Identity in the communications
• Manage vendors and agencies in executing Marcom projects
• Manage and execute Social Media Content Marketing and SEO/SEM
• Administrative tasks including preparation of monthly management reports, tracking of expenditure and invoices, etc
• Other ad hoc duties assigned

Requirements

• Degree in Marketing, Communications or Related field
• Preferably at least 2 years’ experience in a marcom role

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Digital Marketing Executive

Job Description & Requirements

Looking for prospective career

Making more than average person income

Willing to contribute to society

Resposibilities:

Build new portfolio of clients and

Maintaining good relatonship with existing clients

Understanding clients’ requirements

Job posting on job portal and social media

Pre-screening and short-listing for suitable candidates

Requirements:

Enjoy talking and helping people

Computer literacy, basic Microsft Office

Must be a team player

Working experience in Sales, Consultancy, Recruitment or related will be an advantage

Cindy Teng (EA Reg No: R2090544)

Active Manpower Resources Pte Ltd (EA Lic No: 06C3757)

- 1 year outsourced contract

- Up to $6,500 + Standby Allowance $200

- Mon-Fri : 8:30 am to 6 pm

- Ang Mo Kio

Job Descriptions :

Capacity Management

• Ensures that there is sufficient capacity to meet service level targets
• Keeps IT management informed about capacity needs
• Provides capacity requirements for new or modified IT services
• Maintains an overall understanding of current service capacity and trends
• Ensures that performance testing is carried out on new and modified IT services
• Works to proactively provide sufficient IT capacity
• Produces and maintains a Capacity Plan
• Ensures that capacity-related incidents and problems are addressed
• Ensures the creation, maintenance, and use of a Capacity Management Information System (CMIS)
• Assesses the capacity impact of new change requests
• Participates on the Change Advisory Board (CAB) as needed
• Is responsible for monitoring IT capacity levels, comparing actual levels against targets, and addressing shortfalls
• Carries out the Process Manager responsibilities for the Capacity Management process

Asset Management

• Owns the Asset Register
• Plans, publicizes and oversees implementation of an updated Asset Register
• Ensures that the Asset Register is populated with assets according to policy
• Ensures maintenance of the Asset Register
• Ensures that assets are uniquely identified with naming conventions. Ensures that staff comply with identification standards for object types, environments, processes, life-cycles, documentation, versions, formats, baselines, releases and templates.
• Carries out the Process Manager responsibilities for the Asset Management process

Incident Management
The role as an Incident Manager (This is a backup role to the primary incident manager)
• Provide technical direction and coordination to the resolver groups involved during an incident and disaster recovery.
• Provide appropriate inputs to the problem management process, RCA preparation.
• Develop an understanding of the client’s organizational structure and infrastructure environment.
• Drive group chats and bridge calls effectively to resolve incidents.
• Handle conflict situations and make quick decision while driving incidents.
• Manage and drive third parties to the quick resolution of incidents.
• Manage the use of Escalation matrix appropriately to get appropriate level of focus from technical teams and management.
• Manage the incident a make informed decision to escalate as Disaster and managed the disaster accordingly.
• Classify and resolve incident within the specified SLA.
• Track incident until closure.
• Conduct monthly briefing to the customer on incident and problem management.
• Provide regular report based on SLA measurement and performance of incident and problem management.

Period:

• 1 year outsourced contract

Working Hours:

• Mon to Fri : 8:30 am to 6 pm

Salary:

• Up to $6,500 + Standby Allowance $200

Working Location:

• Ang Mo Kio

Job Requirements:

• Minimum 5 years of working experience in above-mentioned processes.
• Degree or Diploma, preferably IT or Engineering-related.
• Committed and motivated individual and willing to work odd hours at times when required
• Past working experience in Cloud environment is an advantage
• Able to handle demanding service response and recovery turnaround
• Able to manage daily support tasks to meet stringent SLA requirements
• Excellent scheduling and multitasking skills
• Meticulous and process-oriented
• Good, hard-working attitude with ability to work well under pressure
• Good communication skills English (written, spoken)
• Good analytical skills with ability to work with others to resolve problems.
• Good organization skills, with ability to properly document and track information.
• Preferably with ITIL Intermediate/Expert certification.
• Dynamic, customer oriented, experience working in a fast paced environment.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration no: R1332758)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

• Develop and drive CRM strategy and plan effective end-to-end delivery of campaigns with the objective of achieving targets
• Create and manage communication plans that are aligned with the local marketing strategy and HQ marketing calendar to align with business objectives
• Work with local marketing team, retail and eCommerce team and HQ to implement lead nurturing and conversion campaigns and instore events aimed at enhancing customer experience, engagement and loyalty
• Analyse customer data to create detailed customer segments for targeted marketing
• Carry out detailed analysis and reporting on all CRM activities both instore and online
• Monitor and analyse campaign performance metrics to evaluate success and identify areas for improvement.
• Embed CRM in the overall business, communicating its value and telling the story behind the data to all teams
• Manage data capture initiatives both instore and online
• Manage CRM customer database effectively, ensure data quality with frequent monitoring, implement data hygiene processes, and oversee data governance ensuring legal compliance.

Job Requirement:

• Proven CRM experience in the luxury or premium sector
• Good knowledge of CRM software tools and applications (Salesforce, Google Analytics and MS PowerBI)
• Experience managing email campaigns for E-Commerce and Retail
• Experience with SQL to e.g. build target groups in SFMC is a plus
• Experience executing tailored email marketing campaigns and user journeys
• Experience of data management in compliance with local data management and protection regulations
• Knowledge of data analysis and reporting tools
• Good understanding of omni-channel best practices and proactive drive to explore emerging technologies
• Excellent communication and interpersonal skills and ability to build relationships at all levels
• Excellent organisational, prioritisation and project management skills
• A strong team player who is highly analytical and data driven and analytical
• Flexibility and willingness to travel internationally if required
• Passion for luxury retail and photography is a plus