A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

About us

Moovaz is the global movement of people and technology, dedicated to make international relocation a freeing and exhilarating experience. We aim to liberate everyone from the overwhelming task of international relocation by making it seamless, simple and easy.

Moovaz was founded in 2017 with a presence in Singapore, Hong Kong and Australia. Since our launch, we have helped over 12,000 families relocate globally across 200 cities. With our emphasis on innovation and automation, we have devised revolutionary products to make international relocation easier, smarter and stress-free.

Why Moovaz?

We are looking for innovative and creative thinkers and doers to shape and transform the future of Moovaz. We have global ambitions and are up against international incumbents in a rapidly emerging field. We are expanding our team and are looking for passionate talent to be part of this exciting journey. If you are inspired to take up new challenges and leave a mark on the technology landscape, then come and be part of our growing Moovaz Family.

Responsibilities

• Organising the shipment of household goods
• Negotiating terms with carriers
• Coordination / follow up of the shipment
• Ensuring smooth procedure for all shipment
• Manage end to end shipment processing
• Document all shipment or any required data in the system
• Liaise with our Destination Partners
• Work closely with Operations and Fulfilment Department
• ⁠Providing quotation to clients
• ⁠Generating sales for the Company
• ⁠Hunting and Farming of new and existing clients
• ⁠Ensuring timely payment by clients
• ⁠Developing new market for the Company
• Other duties assigned

Requirements

• 3 - 5 years of relevant experience

• This position reports to the Sales Manager.
• Assist Sales Manger in achieveing Sales target and communicating with the clients.
• Techniques for clear and persuasive communication.
• Training on creating compelling sales presentations.
• Practice sessions for refining presentation and pitching skills.
• Strategies for building strong relationships with clients and prospects.
• Effective networking skills and relationship-building techniques.
• Training on maintaining long-term customer relationships.
• Ongoing training on product updates, new features, and industry trends.
• Regular sessions to address frequently asked questions and handle objections effectively.
• Training on various closing techniques, including trial closes and assumptive closes.
• Overcoming objections and handling client concerns.
• Negotiation skills and strategies for reaching win-win agreements.
• Competencies in using Internet in accessing e-mail.
• Microsoft Profeciency.
• Able to use CRM software Techniques for efficient time management and task prioritization.
• Developing a structured approach to daily and weekly planning.
• Balancing customer engagement and administrative tasks.

• Singapore / PR only
• Team player , motivated .
• Greet customers when they enter/leave the establishments.
• Provide them with accurate information in response to customer queries.
• Cross-sell products.
• Collaborate with fellow colleagues to provide high quality customer service.
• Explain and inform customers about ongoing promotions/ campaigns.
• Constantly replenish information on all products/merchandise such as price, features, after-sales-service etc
• Provide excellent customer service and assistance to all customers.

Key Areas of Responsibilities: -

1. Product management and marketing of Guitar products.
2. Develop, implement, and execute strategic marketing plans and activities to achieve the company’s sales and marketing objectives.
3. Support the various sales channels in achieving their respective sales budget.
4. Data collection and analysis on market and competitor trends.
5. Conduct monthly sales forecast and sales reporting.
6. Work with artistes/influencers/external partners to create branding awareness for Yamaha products.
7. Liaise closely with suppliers on stock requisitions and inventory management of non-Yamaha products.
8. Render any form of support to the team as and when assigned or required.

Requirements: -

1. Minimum Bachelor’s degree in Business Administration, Marketing, or relevant fields of study.
2. Minimum 2 years of relevant working experience in marketing and/or product management.
3. Possesses an aptitude in numeracy and data analysis, and the ability to display good business acumen.
4. Knowledge and interest in musical instruments, particularly in Guitars, will be an added advantage.
5. Prior events management experience will be advantageous.
6. A team player which possesses exceptional interpersonal and communication skills to work with both internal and external stakeholders.

Job Description:

• Experience in Canvassing, door to door sales and cold calling to customers.
• Preparing quotes and proposals for clients.
• Managing and retaining relationships with existing clients.
• Identifying and mapping business strengths and customer needs
• Demonstrating our solution via the video conference or face to face meetings.
• Maintaining a strong understanding of products and services

Job Qualifications:

• Bachelor's degree/Diploma or equivalent experience
• 2 - 4 years' experience in sales and hunting role.
• Strong communication and interpersonal skills
• Self-motivated and results driven
• Focused and goal-oriented

ABOUT YOU:

· Work ethic - you're self motivated, driven and hungry. The opportunity to learn, grow and succeed is what drives you whether its in sales, chess or as an elite athlete, your work ethic is key;

· Interested in being part of a fast paced environment;

· Team player with excellent oral and written communication;

· Proactive - feel confident in your decision-making and welcoming change as an opportunity;

· Strong project management skills with the ability to multi-task and ensure operational functionality.

We regret that only shortlisted candidates will be contacted.

By submitting your application or résumé to us, you will be deemed to have agreed and consented to us collecting, using and retaining your personal information for employment consideration

At The Air Station, our mission is to empower individuals to be healthier and have more fulfilling lives through sleeping and breathing better.

We are currently seeking a dedicated Sales Executive who will play a key role in fostering our unique organizational culture.

Responsibilities

• Promote and support our range of medical diagnostics and therapy equipment to medical professionals and patients.
• Conduct product demonstrations/ presentations to medical professionals and patients.
• Provide application support on equipment supplied to clients.
• Coverage area includes hospital clinics, wards, Respiratory & Sleep Labs.
• Establish strong network and build close rapport with Key Opinion Leaders.
• Prospect, develop and drive sales plan to grow the division
• Manage product portfolio sales strategies to improve market shares and profitability of the business.
• Provide competitor information and market intelligence and assist the Sales Manager in the development of relevant sales and marketing strategies.

Requirements

• At least 2 years of customer service or sales experience
• Candidates with relevant experience in healthcare sector preferred.
• Enthusiastic team player who can work independently.
• Positive mind-set and “can-do” attitude.
• Highly-motivated and results-driven in achieving sales target.
• Good spoken and written English.
• Excellent communication and interpersonal skills.
• Candidate preferably possesses own vehicle (Class 2 / Class 3).

We believe in creating development opportunities for our People to learn and grow beyond their role. If you aspire to be part of a dynamic team and develop a career in the medical sector, you are invited to apply online with a comprehensive resume.

We regret to inform that only shortlisted candidates will be contacted.

Responsibilities:

• Report directly to the Managing Director, overseeing the sales portfolio with a focus on substantial EV growth in Singapore.
• Collaborate with marketing, product, and operational teams to create effective product positioning.
• Define market segments and develop marketing strategy and action plans.
• Monitor market trends, competitor activities, and customer needs for growth opportunities.
• Prepare yearly targets, sales plans, and periodic forecasts.
• Manage the P&L, distributor portfolio, and drive sales for passenger vehicles.
• Work closely with distributors on marketing and CRM activities.
• Liaise with various departments to ensure synergy between sales and other functions.
• Contribute to the preparation of quotations, pitches, proposals, and presentations for distributors.

Requirements:

• Posses degree in Mechanical Engineering or its equivalent
• Prior experience within the Automotive industry management will be an added advantaged

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration No.: R1101084

EA License No.: 20C0426 (Elitez & Associates)

Job Description

Sales and Customer Relationship Management (Full Responsibility):

• Independent customer and market responsibilities
• Identification of new opportunities with products lines and markets for new and existing client base in the South East Asia Region
• Customer visits to identify key customer decision makers and understand respective distributor and end customer needs to leverage customer centric offering using Continental value-add belting solutions
• Strengthen and develop the relationship with the distributor’s and end customer
• Analyse and track product performance and completion of basic conveyor inspections and reports
• Train customers and distributors on value and solutions of Continental products
• Responsible for contract management (e.g. contract negotiation) and quotation management (e.g. submission of RFQ, quotations follow-ups)

Sales & Commercial Planning (Full Responsibility):

• Create customer sales plans, market and competitor analysis, and customer strategy based on segment targets / budget
• Develop EBIT & turnover forecast of existing customers

Reporting of sales figures & FC Internal Coordination (Shared Responsibility):

• Support budget definition process and handle payment-related matters
• Organize promotional activities for the customer and distributor and participate at exhibitions
• Provide product performance feedback, price trends and win-loss analysis
• Responsible for new product launch
• Work closely with CES, dsitribution and other central functions to promote product sales

Qualifications

• 3-5 years experience in customer facing sales.
• Experience in mining or other extraction related industries.
• Willingness to travel through out the region to develop business. self driven, motivated and confident in the use of MS Office, e.g., excel, powerpoint etc.

• Develop annual and quarterly business plans to maximize the sales and product focuses
• Responsible for demand planning and new product forecasting
• Responsible for the front line teams; to ensure they reach sales targets
• Gather, report, and communicate customers' feedback on service, customers, and product
• Measure, track and analyze key KPIs to enhance results
• Create reports for upper management
• Keep abreast with industry, market trends, and best practices
• Maintaining constant communication between management and staff, to ensure proper operations of the organization
• Achieving consistency across all outlets in terms of great customer experience, service standards, and customer satisfaction

Requirements:

• Service-oriented with a positive attitude.
• Able to lead, influence, and resolve conflicts to reach consensus around common goals.
• Friendly and cheerful personality.
• 5 to 8 years of experience in beauty industry will be an advantage
• Good communication and interpersonal skills.
• Comfortable with working in a fast-paced environment.
• Able to work night shift and split shift
• Customer-focused and possess strong communication & interpersonal skills
• Pleasant disposition & well-groomed
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

Job Scopes:-

1. To know 350 products and their performance of the company

- To understand the 350 products and their performance can lead to various achievements

- To enhance market competitiveness, expand customer base, potentially increase sales and profits

- To optimize the product portfolio, improve customer satisfaction, contributing to the long-term development of the company

2. To learn sales skills

1. To provide more valuable solutions may lead to winning more customers and expanding market share.

2. To understand that by better meeting customer needs and building strong relationships, satisfaction and loyalty can rise.

3. To improve in sales skills with his technical knowledge also signifies personal professional development, laying the groundwork for future advancement and career growth.

3. To learn market research and market strategies

1. To precise market targeting and effective strategies.

2. To understand for engaging with customers and market development can bring forth new business opportunities, such as expanding product lines.

3. To draft presentation with effective promotion and market communication can make our company's brand more recognized in the target market.

We are seeking a dynamic and results-driven Sales and Marketing Executive to join our team. The ideal candidate will be responsible for developing and implementing effective sales and marketing strategies to drive business growth. The role requires a combination of sales acumen, marketing creativity, and strong interpersonal skills.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Responsibilities:

• Manage customers on forecasting and ordering
• Analyse Price trends and forecast for account
• Increase new customer account for Business Growth
• Perform cold call activities
• Follow-up on leads with new customers
• Service and maintain existing customer account
• Handle customer request and queries (e.g. short-time orders, etc.)
• Identify and respond to customer needs
• Establish and offer competitive price to customers
• Prepare and issue Sales Quotation using SAP
• Maintain inventory level for customer orders and optimise delivery
• Negotiate purchase pricing with suppliers for competitive advantage
• Undertake task/project assigned to achieve Organisational objectives.

Job Requirements:

• Must possess a Diploma or Bachelor’s Degree in Chemical engineering/ Chemistry / Material Science
• At least 5 years of working experience in relevant fields
• Understand customer requirements and propose suitable solutions
• IT savvy and knowledge in MS Office and SAP
• Persuasive and Negotiation Skills
• Cost Management Techniques
• Listening and communication skills
• Customer Relationship Management

Salary: Up to $4,500 (depends on qualification and experience)

Job Description

· Establish and develop stronger relationships with existing & new clients

· Ability to prospect and self-generate leads

· Identify new business opportunities

· Plan and execute sales activities

· To achieve set revenue and business goals

· Ensure customers satisfaction with the company products and services

Requirement

· Candidate must possess at least Primary/Secondary School/"O" Level or equivalent.

· Possess Class 3 driving license

· At least 1 Year(s) of working experience in the related field is required for this position.

· Self-motivated, independent and responsible personality

· Able to make cold calling

· Possess good personality and positive mindset

· Able to communicate in English, Mandarin & Dialects (for business communication)

· Applicants should be Singaporean citizens

· Possess own vehicle / Company provide transport allowance

Job description

1. lead the team by providing guidance, training and mentorship, setting sales quotas and goals, creating sales plans, analyzing data.

Responsibilities

• Organize all store operations and allocate responsibilities to personnel.
• Supervise and guide staff towards maximum performance.
• Prepare and control the store's budget aiming for minimum expenditure and efficiency.
• Monitor stock levels and purchases and ensure they stay within budget.

DESCRIPTION OF JOB TASK AND RESPONSIBILITIES:

· Responsible for the preparation and accurate outgoing/incoming passenger messages and other written communication.

· Coordinate all Passenger Service matters through ATOC and Air Mobility Command When necessary

· Maintain all updated Passenger Service AMC Instructions.

· Answer passenger inquiries and provide assistance to passengers

· Initiate lost and found reports

· Examine each outbound passenger travel documentation to ensure valid travel authorization

· Receive, tag and weigh passengers checked baggage

· Prepare boarding pass and make seat assignment for all outbound passengers

· Ensure mission arrival/departure board reflects the most current information

· Prepare all end of the month report

· Input passenger data into the AMC Global Air Transportation Execution System (GATES)

· Collect charges for paying passengers and excess baggage charges

· Conduct anti-hijacking inspections

· Operate Air Terminal X-ray machine and magnetometer

· Register authorized duty stand-by and Space-A Passengers

· Prepare passenger manifest for each departing flight

· Accomplish accurate head count for departing flights

· Ask required security questions during check-in

· Assist passengers in resolving travel related problems

· Perform other related duties assigned by the Station Manager and Deputy Station Manager

BASIC JOB QUALIFICATIONS

1. Ability to speak and read English clear and concise

2. Have outstanding customer service and computer skills

3. Pleasant personality

4. Able to work on flexi hours based on flights timing

5. Ability to carry load such as baggage

POSITION SPECIFICATIONS: SPECIAL CERTIFICATIONS OR TRAINING

· Customer service-related certificate

· Computer skills certificates

EDUCATION:

Min Secondary School and above

EXPERIENCE:

Minimum 2 years frontline experience.

**Related past relevant experience added advantage

**Trainings and coaching will be provided

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Job Purpose:

• The SSM is the main interface between the Company's Customers and Suppliers including the end customer of the Partner. BDM is responsible for business expansion & execution of the suppliers' strategy. The SSM is responsible for the complete sales cycle with an aim to maximizing revenue, Net Gross Profits and Customer satisfaction by developing deep relationships with key people in the supplier organization, partners and end customers. Will be responsible for handling suppliers independently clearly focusing on delivery top-class value-added services.

Responsibilities:

• Create, Develop and implement supplier and vendor specific initiatives
• Channel Partner and Vendor engagement
• Execution - Credit management, Order processing, AR Collections
• Operational excellence - pipeline management, forecasting and inventory management

Knowledge, Skills and Experience:

• >8 to 10 Years of relevant work experience is required.​

Education and Certification:

Required Education:

Preferred Education:

Working Conditions:

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tech Data, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

Responsibilities:

• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
• Understand customer needs and requirements
• Route qualified opportunities to the appropriate sales executives for further development and closure
• Close sales and achieve quarterly quotas
• Research accounts, identify key players and generate interest
• Maintain and expand your database of prospects within your assigned territory
• Team with channel partners to build pipeline and close deals
• Perform effective online demos to prospects

Requirements:

• Strong phone presence and experience dialing dozens of calls per day
• Proficient with corporate productivity and web presentation tools
• Experience working with Salesforce.com or similar CRM
• Excellent verbal and written communications skills
• Strong listening and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

This role is designed for mid-level working professionals (at least 5 years PQE) with robust track record in sales, excellent interpersonal and communication abilities, strong customer-oriented mindset, focused commitment to excellence, and deep motivation to learn and grow. Experience in customer service frontlines, call centre enquiries management, or sales within the hospitality industry are an added advantage. Proficiency in Mandarin Chinese is required.

Key responsibilities:

1. To establish connections with new leads and prospective clients by following up and logging them into our leads CRM system for downstream management
2. Maintain, grow and nurture these lead connections proactively and qualify + track these connections in an organised and systematic manner
3. Follow up with these lead connections pro-actively with a view towards converting them into our customer base
4. To ensure high level of customer satisfaction by providing exceptional customer service in line with our brand values
5. Manage all inbound call enquiries from local and overseas customers
6. To have a deep and robust understanding of our product i.e. all our rooms and amenities in our PBSA assets
7. To document customer request and customer profile during the enquiries process
8. To have a good grasp of the property management system in order to check room availabilities, log special request, or check any other information relevant to customer enquiries.
9. To provide training to all our agent partners worldwide as well as assist in livestreaming sales efforts on the property
10. To have a deep and robust understanding of industry practices relating to rents, onboarding of tenants, operations procedures, and any other matters that students or agents will be inclined to enquire during the sales process
11. Provide reliable and consistent support, offer services, and take request through phone, email, online chatbot, FB, Instagram, and various instant messaging channels such as WhatsApp and Wechat.
12. Anticipate and identify the needs of customers and proactively follow up when necessary
13. Achieve service level agreement targets in response and follow up time
14. Achieve core customer service KPI metrics including professionalism during customer interaction and customer satisfaction score and feedback
15. Provide regular updates and reporting to management on outcome of interactions with leads and overall data analytics with respect to leads status
16. Provide reports on customer needs, interests, problems, and any other valuable feedback gathered during customer interactions
17. Coordinate sales effort with BD team and agents in North Asia to convert prospective students to customers
18. Provide daily room occupancy and leads enquiry report, market feedback and pro-actively recommend strategies to improve booking numbers
19. Assist marketing team in email direct marketing campaign banners and details to different leads segment within CRM database
20. Coordinate sales effort with property staff in Australia especially for property walk-in inspections and renewals
21. Work closely with marketing team in understanding various campaigns, marketing activities, promotions and discounts, and marketing channels that will funnel leads through

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 5 years of experience and proven track record as a sales agent or customer service representative
3. Exceptional verbal, reading, written, analytical and reasoning skills are a must
4. Robust interpersonal, communication and relationship skills
5. Must be bilingual in English and Mandarin Chinese
6. Familiarity with CRM best practices together with ability to build lasting and strong customer relationships
7. Strong Microsoft Power Point and Excel Skills desirable
8. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
9. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
10. Experience with CRM leads management software (SalesForce, Fresh Sales, Zoho etc) an advantage.
11. Experience with EDM software an advantage.
12. Excellent time management and organisational skills
13. Dependable and proactive in follow up
14. Ability to handle competing priorities and exercise clear and good judgement on how and where to focus your effort and time to achieve the most impact
15. Robust execution and implementation abilities
16. Highly independent and able to work under stressful situations
17. Team player and able to drive outcome and handle difficult negotiations and exchanges

Job Description

• Position: Sales Manager
• Working Hours: Mon-Fri (9am-6pm)
• Salary (commensurate with experience): Up to $5,200 + Commission + Transport Allowance + Performance Bonus
• Duration: Permanent
• Industry: Software

Main Responsibilities:

• Develop and implement a strategic sales plan to achieve sales targets and drive revenue growth.
• Lead, motivate, and mentor a team of sales professionals, providing guidance and support.
• Identify new market opportunities and develop innovative sales strategies.
• Build and maintain strong relationships with key customers.
• Conduct market research and competitive analysis to stay updated on industry trends, customer preferences, and competitor activities.
• Provide regular sales forecasts, reports, and updates to senior management, highlighting key metrics, achievements, and challenges.
• Develop and implement sales training programs and initiatives to enhance the capabilities of the sales team and improve overall sales performance.
• Participate in networking events, conferences, and industry trade shows.
• Any other ad-hoc duties assigned.

Requirements:

• Bachelor’s degree in business, marketing, or a related field.
• At least 5 years of prior experience as a Sales Manager.
• Prior experience in infrastructure or construction sector is required.
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only.

Roles and Responsibilities:-

• Assist and support team members in the Business Development team.
• Understand company’s product and solutions and be able to assist in preparation of sales proposals.
• Able to communicate effectively with customers if necessary.
• Will be required to help in documentation tasks for the Business Development team such as CRM data entry, quotation preparation and reports generation.
• Will have the opportunity to work on Admin or Marketing-related tasks.
• Able to conduct market research and provide feedback to the Development team.
• The individual must possess and employ the highest ethical and business standards and always conduct himself/herself with the greatest degree of professional integrity.
• Assist in cold calls, email and reaching out to potential customers.
• Further progression will be to assist with cold call with an attainment of KPI which will be agreed upon, when sufficient understanding of our product has been achieved.
• There will be remuneration with each conversion by team members to a successful demo, as well as conversion to a successful closure.

Requirement:-

• Good organisational skills with ability to carry out analytical and coordination work
• Good working attitude & self-driven
• Able to work in a fast – paced environment
• Good communication skills (written & verbal) and able to interact with people at all levels
• Proficient Microsoft Office applications
• Able to work independently in a fast pace environment.
• 5 day work week

Job Description:

• must posses CEI certification and preferably from an recruitment agency background
• Develop and maintain client relationships, identify potiential customer
• Coordinate with sales teams to develop mutually beneficial proposals
• Negotiate contract terms with clients
• Gather useful information from customer and competitor data
• Make and give presentations to prospective clients and internal executives
• Track, identify and add qualified prospects to sales pipeline
• Develop and manage strategic partnerships to grow business
• Track and report on the status of proposal components
• Conduct ongoing market research
• Drive the end-to-end sales process
• Prepare and submit sales contracts
• Preferably with class 3 lisence would be an added advantage

Requirements:

1) Certification in CEI

2) Must be a good communicator

3) Willing to take up chanllenges and meet targets

4) Preferrably to have atleast 2+ years experience preferably from a Recruitment agency background

6) Preferably with class 3 license

Benefits:

1) 5 days work week (8:30am - 6:00pm)

2) Attractive Commissions

3) Career Advancement

4) AL, MC, CL, PL as per MOM guidelines

5) Preferrably Multilingual is an added advantage

6) Attractive remuneration and perks (including Overseas trip*)

7) AWS

* For Best performer along with his/her immediate family.

Contact - Wam Kai