The Director, Travel Vertical lead will be a part of the Acceptance team within the Merchant Sales and Acquiring (MS&A) hub organization. This is a team of thought leaders and execution-focused specialists who deploy acceptance growth initiatives and seller-side solutions to catalyse acceptance growth across Asia Pacific. The team is also the regional co-ordination point and interface into the global verticals and segments and drives the overall strategy for multiple initiatives to grow Visa’s acceptance footprints.

As a key member of this team based in Asia Pacific, you will be the business lead responsible for identifying and delivering on opportunities within the Travel vertical with client segments such as airlines, hotels and other travel partners/enablers. You will leverage your deep domain expertise of travel and payments to help grow Merchant Sales & Acquiring opportunities through enhancing customer experience, optimizing payment performances and driving revenue growth for both the clients and Visa. This role will report to Head of Acceptance in AP.

Key responsibilities will include:

• Build, own and drive Visa’s Travel segment strategy for merchants, acquirers, and enablers across the Travel value-chain in Asia Pacific.
• Be the subject-matter-expert to grow Visa acceptance, cobrands opportunities, acceptance solutions and various payment flows with travel merchants (eg: airlines, hotels, OTAs) as identified in the regional Travel strategy.
• Engage with ecosystem players including airlines, hotels, aggregators, travel enablers, travel associations, GDS and others to identify and build opportunities/partnerships to grow Acceptance in Travel, update on trends and obtain industry feedback.
• Collaborate with key partners - both internal and external – in defining and executing Visa’s Travel Acceptance strategy in the region, Specifically, this includes building compelling sales collateral, developing a sales pipeline, co-pitching with respective Account Executives, partnering with Product teams to define appropriate products/services, Portfolio Optimization and building commercial arrangements where required.
• Front client engagements on relevant products/solutions such as Co-Brands, CyberSource, Tokenization etc and articulate Visa value proposition in Travel customer-centric language
• Increase Visa share of processed volume and grow Visa revenue (from core and Value-added Services) in the Travel vertical
• Be a thought leader and champion of innovation by staying current with industry trends, representing Visa in Travel forums and market activities as a subject matter expert
• Work closely with marketing and respective Global/Regional Travel teams (including VCS, VCA) where required to evolve the Visa value proposition, products, and platforms globally to meet client/market needs in this ecosystem and drive future growth.

Summary

Supports the Sales team in the coordination and back-end administration of sales activities.

Job Responsibilities · Assist the sales team in secretarial and administrative support.

Act as a contact person between the client and the hotel in the absence of Director of Sales & Marketing, Director of Sales, Asst Director of Sales, Sales Team.

Ensure all correspondences are effectively copied to all relevant departments and regional offices and traces dates effectively followed up.

Handle telephone calls to take messages, new enquiries, check room availability.

Ensure all leads are answered to and proposals are followed up with 8 hours.

Be accountable for all targets and goals set for area of responsibility.

Perform other reasonable duties assigned by the assigned by the Management.

• Direct and manage all group, transient, and sales activities to maximize revenue for the area hotels within their scope of responsibility
• Works with management team to create and implement sales plan addressing revenue, customers and segments managed by individual sales team members.
• Prepare, implement and compile data for the strategic sales plan, monthly/annual SMART goals, annual goals, sales budget, forecasts and other reports as directed/required
• Together with Director of Revenue Management, develop rates, group ceilings and deployment strategies through review of competitive data, demand analysis and mix management
• Implement promotions and offers
• Recruit, direct, manage, train and counsel sales employee to ensure maximum revenue potential
• Lead, direct and participate in sales presentations, and client meetings
• Conduct and attend daily business review meetings, weekly strategic sales meetings, management meetings and other meetings as required/ requested
• Represent the hotel in the community and industry organizations and events when applicable
• Recommend, supervise, administer and ensure timely completion of all activities of the Sales Department
• Develop a complete knowledge of company sales policies and SOP’s, and ensure knowledge of and adherence to those policies by the sales team
• Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies
• Recommend and monitor sales goals and maximize revenue
• Operate the Sales Department within established sales expense budget
• Initiate and follow up on sales leads
• Monitor production of all top accounts and evaluate trends within said market; ensure sales employee is held accountable for those accounts within their respective territories
• Coordinate all non-group transient sales and catering solicitations to maximize market mix
• Administer training in the Sales department

Monitor all day-to-day activities of direct reports

• Assist in the preparation of required reports in a timely manner
• Conduct weekly sales meetings and daily line ups
• Conduct regular business review meetings with Sales employee and General Manager
• Be familiar with all Mondrian Singapore Duxton sales policies and selling techniques with an emphasis on maximizing occupancy, Average Daily Rate (ADR) and Food & Beverage revenue
• Conduct all Sales Team performance reviews
• Motivate, coach, counsel and discipline all Sales department personnel aligned with Mondrian Singapore Duxton policies and code of conduct
• Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property, and ensure that all Sales Managers conduct thorough site inspections
• Develop strategies to increase and maximize market share from competitors

Summary of Responsibilities:

Establish lead generation & acquire new accounts to achieve group and FIT revenue goals based on market segmentation and budget

Achieve performance goals set based on assigned portfolio.

Ensure total account management of sales portfolio, plan sales activities and set sales priorities to achieve the revenue goals for all segments

Adopt Collaborative approach with reactive sales team to achieve group & event conversion goal

Develop account qualifications criteria and use market research to identify priority markets/ accounts and to assure proactive coverage to all major market segments

Maximizing the use of resources to penetrate new accounts to achieve new business goals

Weekly update of sales activities and other sales reports as needed

Develop ongoing relationships with the clients to ensure business continuity

Involvement in sales related projects and activities as assigned

Understanding of Job Descriptions, Goals, SOP of Sales Department

 Adhere to established personnel policies and procedures of the hotels

Participate in development and execution of hotel marketing plan to identify sources of group business to the hotel and establish solicitation programs to maximize sales

Participate in development of sales action plan to formulate measurable strategy and actions to achieve sales performance

Monitor forecast & production of own group and FIT segments and identify valley periods of sales emphasis to drive revenue

Maintain close and open communication with other departments

Maintain timely communication internal & external stake holders & ensure response in a timely & professional manner

 Coordinate communication between Sales and Other Departments to assure awareness of bookings and sales programs

Maintain timely and responsive communication with accounts and prospects

Comply with hotel and department policies and procedures at all times

To carry out other duties as and when assigned by the Management of the Hotel

About the job

Reporting to the Shopkeeper of the respective Home Furnishing department, the Sales Associate provides excellent sales service to ensure high levels of customer satisfaction, ensuring the IKEA basic merchandising standards are met to give customers a positive shopping experience.

Your assignment

• Ensuring high level of customers’ satisfaction by assessing customers’ needs, providing information and assistance when required.
• Ensuring your department is clean and tidy, with items properly displayed, priced and fully stocked.
• Actively steering top selling and prioritized products to maximize sales.

• Engage brand partners together with regional Category Management team in joint business planning session to formulate campaign plan and track execution
• Conceptualise and pitch campaigns to brands in line with the business objectives
• Collaborate closely with regional Category Management team to maximise brands’ representation across channels through campaigns
• Work with the cross functional teams to ensure a coordinated media plan, maximising campaign visibility with the appropriate media mix and formats
• Measure campaign effectiveness and drive standardisation in measurement framework across countries, as well as regionally
• Develop trade-driving brand campaign ‘playbook’ to capture best practices, guidelines, and learnings across various brand activations
• Support country teams by identifying pain points and areas to smooth workflow, drive efficiencies and define regional solutions to better support brand partners 

ROLE : Inside Sales Operation Support - Order and Logistic Management

• Sales Order Excellence: Take the helm of our sales order process, ensuring each customer’s journey from order to fulfillment is seamless and satisfying. To manage the accounts assigned to you by increasing the sales and developing new sales
• Logistic Coordination : Assign to SG logistics management , keeping our warehouse operations effective , support regular stock takes that inform business strategy and support sales success.
• Strategic Material & Stock Coordinating: Play a vital role as team member for internal Sale and Operation to collaborate with PMC , Sales and Product team to ensure stable supply chain and quality .
• Operational Dynamo: Propel efficiency through your involvement in the inbound and outbound logistics, demonstrating an eye for improvement and a knack for problem-solving.
• Customer Success Advocate: Act as a key contributor to our commitment to customer satisfaction, where your efforts in order execution and delivery management result in triumphant customer experiences.
• Other tasks assigned by supervisory or management

• Candidate must possess at least a diploma or above cert
• Must be keen in sales
• Excellent communication, interpersonal and presentation skills
• Able to work both independently and as an effective team member
• Bilingual proficiency in Mandarin and English will be advantageous
• 1 to 2 years relevant experience

Job Responsibilities

• Lead and supervise the team as management.
• The team is responsible for the operations of Cargo flights as well as Cargo business revenues from all stations under the Asia & Oceania region.
• Responsible for maximizing shipment profitability by controlling freighter flights space allocation both in short & long term perspective for the region.
• Responsible for setting up yield level on freighter flights through daily market evaluation and analysis.
• Budget coordination, target planning and strategy setting for the region in quarterly and half yearly basis to optimize regional revenue performance.
• Liaising with Headquarter on a daily basis on matters relating to long term strategy setting, target setting, flight yield management and space allotment.
• Liaising with all regional offices on daily space requisition and provide support to ensure targets and objectives are met.
• Ensure safety and regulatory compliance.

Requirements

• Degree in Economics / Business Management / Marketing.
• Possess more than 15 years’ of experience in airline industry with at least 10 years in the Freighter / Air Cargo business.
• Deep knowledge of aircraft loading configuration and types of Unit Loading Devices.
• Adequate knowledge of Cargo Yield Band management.
• Excellent knowledge in managing flights profitability by setting segment volume yield.
• Excellent knowledge of SPICA and CSW cargo data system operation.
• Possess excellent leadership qualities, strong communication and interpersonal skills to work effectively as a team.
• Proficient in English and Japanese or other Asian language would be an advantage for communication including writing, reading, listening and speaking, to coordinate with overseas offices in Asia & Oceania and Headquarter in Tokyo.
• Excellent communication and interpersonal skill to work closely with people at all level.
• Pro-active and self-motivated individual who works well independently.
• Proficient with MS Office applications such as Excel and Powerpoint for analysis and presentation.
• Ability to plan and think strategically with excellent time management skills.
• Patience in forming consensus by persuading management and decisive in making key decision.
• Open to travel in Asia Oceania region.

Summary

The Senior Sales Manager reporting to Director of Sales is responsible for identifying, developing and managing accounts within specific segments and develop new accounts or business opportunities within corporate travel industry/leisure generating and maximizing business potential of designated portfolio through daily sales activities.

The Senior Sales Manager will assist the Director of Sales to accelerate corporate, or Leisure client base by expanding the hotel’s business through executing the developed strategic plans to drive measurable and incremental sales revenue meeting revenue targets set within Mondrian. This position requires an excellent communication skill, both written and verbal and to have a proactive and growth mind-set to work towards a successful hotel sales strategy.

Business Development

• Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication.
• Meet or exceed personal sales solicitation call goals based on a minimum of 5 daily appointments covering existing and prospective accounts.
• Responsible for administration of all support services including but not limited to responding to emails and correspondence, input and maintenance of databases.
• Maintains a high profile within trade and professional associates dealing with their market area/segment(s)
• Interacts with individuals outside the hotel within their sales area including, but not limited to clients, local hotel associations and other members of the local community
• Solicit corporate, consortia and leisure accounts directly and jointly with others through the preparation, execution and completion of Action Plans
• Implements all Sales Action Plans related to their sales area as outlined in the Revenue/Business Plan
• Within established parameters, quote and negotiate prices with customer representatives confirming reservations by letter and drawing up contracts; sign for the hotel and obtain customer signature to close the transaction
• Upon contracting accounts, this position will be responsible for ongoing account management with contracted accounts and setting of production targets on a quarterly basis
• Achieve established room night and revenue goals as outlined in the agreed upon incentive and annual business plan
• When appropriate, and with agreement with the DOSM, to attend major travel functions (trade shows, associations) that deal specifically with their marketing responsibility
• Plans sales trips, under the direct approval of the DOS, to major marketing areas, calling on accounts within their specific marketing area
• As directed, compile and input market intelligence information to the Sales Information Management system
• Develop and maintain knowledge of market trends, competition and customers
• Actively promote and produce sales leads for other sister hotels and for in house sales staff
• Provides feedback to the DOS/DOSM/DOR on changing conditions, including trends in the competition, as a result of direct solicitation, telephone and direct mail, in their market areas. 
• Arrange FAM and Site inspection trips to hotels by major clients and accompanies clients
• Meets deadlines for assigned tasks
• Establishes and maintain files on major active accounts within their marketing area/segment(s)
• Establishes and maintains effective employee relations
• Performs related duties and special projects as assigned
• Maintains punctuality and good timekeeping and appearance
• Trains and develops sales executives and sales coordinator and staff reporting to them in designated sales and marketing areas
• Preparation and completion of timesheets, Rota’s, holiday schedules, in line with business needs, as and when required
• Preparation and completion of Purchase Orders as and when required
• Undertake and complete any special projects, tasks or other reasonable request by your department head and/or Hotel Management
• Prepare correspondence to customers, internal booking reports and file maintenance
• Participate in daily RevMax meeting, pre-convention meetings, training and other sales-related meetings as required
• Work with other departments within the hotel to provide quality service to customers
• Attend local trade shows, community events and industry meetings.

• Take ownership of daily sales activities and maximize the productivity by following a system of weekly and monthly action plans

  Other duties assigned by the Director of Sales when required from time to time

• Drive VAS revenue and goals by working with market and regional Product teams, Sales teams, and other relevant cross-functional teams and stakeholders,

• Develop and execute VAS strategies to accelerate the growth of VAS in the cluster,

• Support pre- and post-sales engagements including but not limited to evaluating potential opportunities, creating client pipeline, and executing against sales plans,

• Execute activities throughout the sales cycle such as sales pitch, product demos/webinars, commercial offer, contracting, optimization, and audit management,

• Support the launch of new product initiatives, product enhancements, and acceleration plans,

• Assess the feasibility of rolling out new products and solutions into the cluster, understand and provide local market requirements that will influence the global product roadmap, and develop go-to-market and commercialization plans,

• Engage with clients during & post the sales journey to pitch, negotiate commercials and showcase value from usage

• Provide regular reporting and analysis to senior management.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Manage all Frontline Staff assigned

• Be a Leader to motivate and guide team members in becoming true Shilla Ambassadors
• Assist Retail Manager / Senior Retail Manager on recruitment needs
• Drive sales and work on sales initiatives to maximize sales potentials to achieve sales targets
• Handle all employee disciplinary matters, provide counselling and enforce disciplinary actions
• Ensure compliance of SOPs of selling standards, customer service quality and attitudes, grooming matters and adherence to all established operational policies and procedures
• Handle rostering and manpower planning

Sales Reports and Targets

• Prepare all required sales reports and forecasting for assigned terminal
• Customer Service
• Work closely with Customer Service Team to manage and resolve customer-related feedback

Store Management

• Conduct stock take exercises, monitor stocks, manage inventory levels and replenishment
• Ensure sufficient stocks of products and other requirement items
• Work closely with related Departments to review Visual Merchandising and product display
• Ensure all Incidents in store are duly reported and handled
• Work with Security Team on STEB & LAGS regulations
• Any other duties as per assigned

KEY REQUIREMENTS & COMPETENCIES

• Minimum GCE ‘O’ Level
• Prior experience in Cosmetic and Perfume sales in a Supervisory capacity, with passion in the industry
• Experience in travel retail background preferred
• Excellent communication and interpersonal skills with a pleasant personality
• Strong customer service mentality, proactive and willing to learn attitude
• Dependable Leader with the proven sales records
• Bilingual, with the ability to speak third language an added advantage
• Able to perform retail operational hours, including weekends and public holidays
• Bilingual, with the ability to speak third language an added advantage
• Only those with legal rights to work in Singapore can apply

Manage all Frontline Staff assigned

• Be a Leader to motivate and guide team members in becoming true Shilla Ambassadors
• Assist Retail Manager / Senior Retail Manager on recruitment needs
• Drive sales and work on sales initiatives to maximize sales potentials to achieve sales targets
• Handle all employee disciplinary matters, provide counselling and enforce disciplinary actions
• Ensure compliance of SOPs of selling standards, customer service quality and attitudes, grooming matters and adherence to all established operational policies and procedures
• Handle rostering and manpower planning

Sales Reports and Targets

• Prepare all required sales reports and forecasting for assigned terminal
• Customer Service
• Work closely with Customer Service Team to manage and resolve customer-related feedback

Store Management

• Conduct stock take exercises, monitor stocks, manage inventory levels and replenishment
• Ensure sufficient stocks of products and other requirement items
• Work closely with related Departments to review Visual Merchandising and product display
• Ensure all Incidents in store are duly reported and handled
• Work with Security Team on STEB & LAGS regulations
• Any other duties as per assigned

KEY REQUIREMENTS & COMPETENCIES

• Minimum GCE ‘O’ Level
• Prior experience in Cosmetic and Perfume sales in a Supervisory capacity, with passion in the industry
• Experience in travel retail background preferred
• Excellent communication and interpersonal skills with a pleasant personality
• Strong customer service mentality, proactive and willing to learn attitude
• Dependable Leader with the proven sales records
• Bilingual, with the ability to speak third language an added advantage
• Able to perform retail operational hours, including weekends and public holidays
• Bilingual, with the ability to speak third language an added advantage
• Only those with legal rights to work in Singapore can apply

• Support sales team to prepare and issue quotations, work orders, delivery orders and related documents on ERP platform for customers and manage the accounts.
• Monitor work in process and coordinate closely with production to ensure timely delivery to customers.
• Assist in sales marketing efforts, sample kits and sales review
• Provide sales support to customers and feedback.

The Specialized Sales Manager and Account Executive, Sales Engine works closely with small institutions answering inquiries and solving problems, releasing resources from country-specific sales and function areas to better focus and grow the business with key clients and stakeholders. Responsible for managing, developing and growing Visa’s business with Tier-3 clients in covered geographies. Generating leads and executing sales initiatives. Implementing business development and portfolio management, in continuous collaboration with Sales and Functional Areas to ensure alignment with country, regional and global strategies.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The Regional Store Sales Controller's main task and responsibility is to optimize the growth and profitability for the physical stores. To achieve this you create a strategy, set goals and actions, share expectations, follow-up and together with the Regional Sales Manager secure the long-term success of the local markets. You maintain a constant collaboration with the Regional Brand Controller, Cross functional teams within region, COS Head office departments and the backbone departments of the local H&M group.

What you will do:

• Lead and coach your team of area controllers to make good business decisions based on supporting analysis and financial insights.
• Analyse, propose and implement operational strategies through proactive business controlling.
• Oversee the short and long term budgets & financial plans for physical stores within the region.
• Analyse and pursue opportunities to increase sales and improve profit through right planning and managing cost efficiency
• Support the annual goal setting & strategic planning process within the regional sales organization.
• Facilitate constructive communication, collaboration and knowledge sharing among our stores, area teams and other support functions.
• Lead and manage your team of controllers and develop a succession and talent management strategy.

Responsibilities:

• Provide sales support and coordination for the automotive sales team.
• Assist with order processing, tracking, and fulfillment.
• Coordinate with internal teams to ensure timely delivery of products to customers.
• Prepare sales quotations and proposals.
• Handle customer inquiries and provide product information.
• Monitor and maintain accurate sales records and customer databases.
• Track sales activities, forecasts, and targets.
• Assist in identifying new business opportunities and developing sales strategies.
• Collaborate with the marketing team to support sales campaigns and promotions.
• Provide administrative assistance to the sales team as needed.

• Minimum GCE 'O' Levels or equivalent.
• Prior experience in sales support or customer service role, preferably in the automotive industry.
• Knowledge of automotive products, parts, and industry terminology.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office applications.
• Attention to detail and accuracy in data entry and documentation.
• Ability to work in a fast-paced and dynamic environment.
• Positive attitude and a willingness to learn.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities

Marketing Strategy & Strategic Planning:

1. Conduct market research to identify and understand target audiences, market trends and competitive landscape to inform marketing strategy.
2. Develop and plan sales strategies to enhance company’s competitive position in the market.
3. Stay abreast of industry trends, emerging technologies, and innovative marketing techniques.

Brand Management:

1. Develop and maintain the company’s brand identity, ensuring consistency across all marketing channels and materials.
2. Develop and drive brand positioning and messaging to differentiate from competitors.
3. Responsible to maintain close relationship with existing key accounts to ensure continuing of contract.

Marketing Analytics and Reporting:

1. Establish and market analytics frameworks and processes to track and measure effectiveness of marketing initiatives.
2. Analyze marketing data and insights to optimize marketing strategies and drive continuous growth and improvements.
3. Generate new accounts and exploit business opportunities to achieve sales targets.

Requirements

• At least Diploma/ Degree in Engineering from recognized institution.
• Minimum 3 years of experience in sales & marketing with engineering background, preferably in Semiconductor/ Electronics/ Components/Wafer Fab/ Plastics industry.
• Experienced in the metal and plastic components, and connectors/ sub-assembly industry.
• Able to work independently and as a team with minimum supervision.
• Pleasant personality with good interpersonal skills and high EQ.
• Frequent overseas travels required.
• A third language skill will be a plus.

Responsibilities:

• Develop and execute sales strategies to achieve revenue targets in the machinery industry.
• Manage and lead a team of sales representatives to drive sales performance.
• Identify and pursue new business opportunities, including expanding the company's client base.
• Build and maintain strong relationships with key clients and partners.
• Oversee the entire sales process, from lead generation to closing deals.
• Stay updated on industry trends and competitor activities to effectively position the company's products and services.
• Collaborate with internal teams to ensure customer satisfaction and successful project implementation.
• Prepare sales reports and forecasts for management review.
• Provide guidance, coaching, and mentoring to the sales team.

• Bachelor's degree in Business, Engineering, or related field.
• Minimum 5 years of experience in sales, preferably in the machinery industry.
• Proven track record of achieving sales targets and driving business growth.
• Strong leadership and team management skills.
• Excellent communication and negotiation skills.
• Ability to build and maintain relationships with key stakeholders.
• Knowledge of the machinery industry, including products, solutions, and market trends.
• Entrepreneurial mindset and strategic thinking.
• Ability to work under pressure and meet deadlines.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

As Catering & Events Sales Coordinator, you’ll assist with revenue generation of the hotel and providing administrative service for the hotel sales team – monitor sales activities and events in line with annual sales and marketing plan, achieve/exceed budget and sales strategy and monitor results to ensure they are achieved.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Maintain regular contact with IHG hotels in Singapore and regional reservation office
• Assist superior in managing all employee related matters such as recruiting, counselling and coaching
• Build rapport and strong relations with employees
• Attend regular sales meetings and all sales department mail to maintain a correspondence database
• Entertain clients and provide proper customer service
• Develop and maintain strong relationships with key clients, business generators, meeting and convention planners, corporate accounts and other producers closely allied to our hotel
• Plan and conduct familiarization tours and site inspections

What we need from you

● A minimum qualification in Diploma in Hospitality & Tourism Management

● Confident in handling cold calls, email writing and responding to client's enquiries

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Responsibilities:

• Provide sales support and coordination for the automotive sales team.
• Assist with order processing, tracking, and fulfillment.
• Coordinate with internal teams to ensure timely delivery of products to customers.
• Prepare sales quotations and proposals.
• Handle customer inquiries and provide product information.
• Monitor and maintain accurate sales records and customer databases.
• Track sales activities, forecasts, and targets.
• Assist in identifying new business opportunities and developing sales strategies.
• Collaborate with the marketing team to support sales campaigns and promotions.
• Provide administrative assistance to the sales team as needed.

• Minimum GCE 'O' Levels or equivalent.
• Prior experience in sales support or customer service role, preferably in the automotive industry.
• Knowledge of automotive products, parts, and industry terminology.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office applications.
• Attention to detail and accuracy in data entry and documentation.
• Ability to work in a fast-paced and dynamic environment.
• Positive attitude and a willingness to learn.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description

Key Responsibilities

1. As the account owner, represents the company to the customer and the customer to the company in all sales-oriented activities.
2. Identifies customer needs and develops/implements sales strategies
3. Calls on existing or new customer to present Applied product and services offerings; coordinates customer demonstrations with product business group representatives
4. Communicate and present Applied Materials’ product roadmaps and capabilities to the customer, as well as communicating and presenting the customer’s technology needs to product business group representatives
5. Prepares pricing quotes; negotiates to final price and submits documentation to book order.
6. Conducts follow-up on accounts receivables
7. Maintains appropriate coverage and documentation for all assigned customers. Maintains summaries of customer visits. Develops customer specific action plans and completes them on a timely basis.

Functional Knowledge

• Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines

Business Expertise

• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market

Leadership

• Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements

Problem Solving

• Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information

Impact

• Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies

Interpersonal Skills

• Explains difficult or sensitive information; works to build consensus

Job Description:

• Establish sales channels;
• Expand the customer base and maximize the market coverage;
• Promote and sell company’s range of fire protection products;
• Attend to sales enquiries and prepare sales quotation;
• Providing pre-sales technical assistance and product education;
• Assist in formulating business strategies and identify new business opportunities;
• Preparing and negotiating tender and contract terms and conditions to meet both client and company needs;
• Providing after-sales support services;
• Build & maintain good relationship with clients;
• Supporting marketing activities by attending trade shows, conferences and other marketing events;
• Making technical presentation and demonstrating how a product meets client’s needs.

Requirements:

• Diploma or Degree in Business Management or any related field
• Hardworking, proactive, self-motivated with good working attitude
• Aggressive and strong customer oriented service mentality
• Possess strong communication and interpersonal skills
• At least have 3 years of working experience

Office Location: Pioneer Turn, Jurong
(2 Days WFH, Transport Provided)

Main Responsibilities

E-Commerce Operations

• Communication bridge between HQ/Brands and Operations team to ensure all requirements from Brands are met in actual operation.
• Urgency and accountability when solving critical issues relating to e-commerce order fulfillment or customer satisfaction.
• Ensure a healthy stock level for all packaging materials by reviewing and giving the green light for weekly replenishment, ordering new stocks if needed, and coordinating with Supply Planners or Brands on the incoming stock date.
• Organize monthly updates from Brands and communicate to the Operations team in a timely, precise, accurate, and concise manner.
• Subject matter expert for engraving to ensure HQ, Brands, and Operations are aligned.
• With an understanding of the end-to-end process for e-commerce orders, tackle requests or improvements with critical, creative thinking, ensuring esteemed brand image, customer satisfaction, and operational excellence.

Purchasing

• Understanding procurement flow: RFQ, quotation comparison, negotiation, PO, DO, and Invoice.
• Understanding of payment terms and Inco terms.
• Issue PO for purchases initiated by Brands or e-commerce packaging materials.
• Coordinate closely with Brands, Suppliers, the Singapore shipping team, and Operations on the ordering and shipment of all PO items.

Warehouse Stock Segregation

• Evaluate the feasibility of requests and execute those requests by giving clear instructions to all stakeholders involved.
• Maintain all resources related to Warehouse Stock Segregation and ensure all files are up-to-date with accurate information.
• With an in-depth understanding of the Warehouse Stock Segregation methodology, provide suggestions to stakeholders when they have inquiries on order fulfillment.
• Continuously improve resources and working files based on users’ feedback.

Warehouse Scorecard and Display

• Ensure timely communication of the latest slides for the Safety Notice Board to the Warehouse Executive.
• Update M-1 warehouse KPIs in the scorecard file before the monthly meetings.

Projects

• Initiate and lead projects that increase capacity and productivity, decrease cost, and/or improve quality.
• Provide timely project progress updates to key stakeholders and project sponsors.
• Actively search for and suggest solutions that are sound and has a reasonable ROI.

• Responsibilities 职责：
• Handle daily set up and operate the CNC Milling/ Lathe/ Turning Machine. 设定和操作数控铣床/车床机器。
• Understanding documents like blueprints, safety rules, 5S, manuals for operations and maintenance, and procedure guides. 了解蓝图、安全规则、5S、操作和维护手册以及程序指南等文档。
• Machining of all type of threads, grooves, soft seats, seat pocket, valve body, stem, plug and seat, strainer, gaskets, flanges & various type gates. 加工所有类型的螺纹、凹槽、软阀座、阀座套、阀体、阀杆、旋塞和阀座、过滤器、垫片、法兰和各种类型的闸门。
• Do processing and operations. 进行加工及操作。
• Generate CNC program and upload the program to designated machines. 生成CNC程序并将程序上传到指定机器。
• Précising machining of the specialized jigs and fixtures for test purposes. 专用夹具的精密加工。
• Work according to production plan and to maintain operational efficiency. 根据生产计划进行工作并保持运营效率。
• Carry out in process measurements and to maintain product quality. 进行过程测量并保持产品质量。
• Perform basic maintenance and troubleshooting of the machine. 执行机器的基本维护和故障排除。
• Perform routine preventative maintenance on workshop equipment. 对车间设备进行日常预防性维护。
• Keep up with the housekeeping requirements at the work station. 遵守工作站的内务管理要求。

Requirements 要求：

• At least 5 years of CNC Milling/Turning experience. 至少5年数控铣床/ 车床经验。
• With relevant experience in Semi-Con, Precision Engineering, Metal Fabrication and candidates industry will be an advantageous. 具有半导体、精密工程、金属制造和候选人行业的相关经验将是一个优势。
• Able to interpret technical/engineering drawings and have machining knowledge. 能够解读技术图纸并具备机械加工知识。
• Able to create geometry and check machining simulation. 能够创建几何形状并检查加工模拟。
• Has Gibbs Cam Experience in 2D and 2 1/2. 拥有 2D 和 2 1/2 方面的 Gibbs Cam 经验
• Understand G-code & M-code. 能理解G-code & M-code。
• Experience in Fanuc system. 有Fanuc系统经验。
• Knowledge of using measuring instruments for set-up and in-process inspection. 使用测量仪器进行设置和过程检查的知识。

Responsibilities:

• Develop and execute strategic sales and marketing plans to drive revenue growth in alignment with company objectives.
• Collaborate with cross-functional teams to ensure alignment of sales and marketing efforts with product development and manufacturing processes.
• Lead and oversee the implementation of marketing campaigns, product launches, and promotional activities.
• Analyze market trends, competition, and customer feedback to identify opportunities and formulate effective strategies.
• Manage key customer relationships and engagements, understanding their needs and ensuring customer satisfaction.
• Define program milestones, timelines, and deliverables, and monitor progress against established goals.
• Prepare and present reports, performance metrics, and recommendations to senior management.
• Ad hoc duties as assigned.

Requirements:

• Bachelor’s degree in Marketing, Business Administration, Engineering, or related field.
• At least 3 years of experience in Semiconductor Manufacturing with a focus on sales and marketing. Familiarity with semiconductor fabrication processes and technologies.
• Proven track record in developing and implementing successful sales and marketing strategies.
• Proficiency in data analysis, budget management, and project coordination.
• Results-oriented mindset with the ability to think creatively and strategically
• Strong understanding of semiconductor products, market dynamics, and customer requirements.
• Exceptional leadership, communication, and negotiation skills.
• Able to communicate effectively with suppliers and internal teams in both bilingual.
• Excellent communication, negotiation, and presentation skills, capable of establishing effective cooperation with individuals from diverse cultural backgrounds. abilities to effectively interact with customers and partners.
• Proficient in project management tools.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously.
• Ability to handle market competition and pressure, maintaining a positive attitude in high-intensity work environments.
• Resourceful and meticulous.