Healthcare Quality & Regulatory Compliance Specialist (Hybrid) AMEA

Opportunity:

Play a critical role in driving compliance and quality programs for Healthcare Transportation and facilities and supporting the Healthcare Quality Management System to ensure processes and systems are compliant with regional and local regulations and customer requirements.

Your Contribution:

1. Quality Policies & Procedures: Determine, implement & promote policies and procedures for company Network and facilities (hubs & stations) to ensure compliance to standards such as GDP, GCP and others.

2. Quality Assessment & Standards: Write & review SOPs and Work Instructions for transportation & fulfilment solutions pertaining to the healthcare industry.

3. Compliance & Quality Program Management: Implement compliance and quality programs to support local Quality teams to ensure they are kept up-to-date and prepared.

4. CAPA Process Management: Lead in process creation and review of documentation on the implementation and responses to corrective and preventive actions (CAPAs) and monitor action progress until closure.

5. Healthcare Quality Management System: Develop, implement & support the system and processes, develop corresponding training programs, and acts as Super User for eQMS system.

6. Internal Audit Programs: Provide inputs to support the design & implementation of robust internal audit processes to ensure readiness of various functions & processes when meeting regulatory agencies & customer audits.

7. Certification Audits: Lead and support various certification audits with relevant regulatory agencies and certification providers across the region.

8. Operations & Customer Audit Programs: Lead regular audit programs / random checks to achieve successful audit outcomes and proper post audit follow up actions.

9. Healthcare Customer Liaison: Liaise with customers to understand quality requirements / issues / underlying concerns to advise on the way forward, provide advice based on interpretations as applicable to 3PL and support in issue resolution via conducting root cause analysis (depot).

10. Healthcare Quality Feedback: Liaise, consolidate feedback from different functions to update and prepare final copy for Quality Questionnaires, Agreements and RFQ Proposals for customers.

11. Validation Programs: Lead and support validation of transportation lanes and critical equipment like cold chain facilities, and packaging systems.

What we look for in you!

1. Hold local pharmacist license (and may be required to hold licenses and permits on behalf of the company)

2. Have three (3) to five (5) years of relevant experience in pharmaceutical or healthcare industry in a quality related role

3. Have competencies in quality assurance / regulatory affairs, customer relationship management and root cause analysis

4. Have working experience ensuring compliance in accordance to Goods Manufacturing Practise cGMP,)/, Good Clinical Practises cGCP, Goods Distribution Practice (GDP) & ISO13485 for Medical Devices, IATA CEIV and other local certifications in a warehouse and transportation business.

5. Experience in conducting external and internal audits

6. Must hold at least Bachelor’s degree in Pharmacy from a reputable local institute.

Your competencies:

1. Accuracy & attention to detail which is crucial to proper compliance to regulatory and standards

2. Problem-solving skills to support customer issue resolution

3. Planning & organization skills to ensure proper audit programs are managed effectively

4. Communication skills to facilitate engagements with customer and regulatory agencies

5. Project management capabilities and familiarity with Process Mapping, Six Sigma, Lean Methodology, Agile or Design Thinking

6. Apply data-driven decision making with the use of data analytics and visualization tools like Power BI and competency in Microsoft Office applications like Excel, Word, and PowerPoint

We are looking for a Senior Performance Marketing Specialist who will take personal responsibility for the success of new and existing clients’ PPC campaigns and make them his or her own. In this position, the Performance Marketing Specialist will be responsible for all tasks related to client’s PPC campaigns including keyword research, conversions rates, bidding strategy, landing page optimization, call to action, ad copy and campaign management.

The Performance Marketing Specialist is required to participate in all aspects of the client’s paid search campaigns, including initial planning, implementation, monitoring, optimization, analysis and reporting. The Performance Marketing Specialist is also responsible for day to day progress of clients’ PPC campaigns and ensuring timely completion and success of related tasks.

Rewards:

• High basic salary
• Medical and insurance coverage
• Yearly pay increment
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Manage some of Singapore’s biggest brand campaigns
• Work alongside with an award winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home / Report to office 2 days per week

Responsibilities:

• Keyword research, creating of ad copy, conversions rates, bidding, call to action and campaign management
• Assist with timely planning and execution of PPC campaign
• Analyze keyword costs, split testing, landing pages, cost per conversion and inform management of client opportunities, potential risks, and other key issues
• Data analysis and tracking via Google Tag Manager and Analytics
• Generate monthly reports with data-driven recommendations
• Properly link Ads with Webmaster Tools and Google Analytics
• Clear communication on PPC best practices to team members and guide them on how to apply to our client campaigns
• Proactively contribute to account strategy and provide recommendations to meet clients’ goals
• Responding to clients’ emails and call
• Maintain knowledge of industry news including best practices

Requirements:

• STRICTLY Singaporean or PR holder only
• Minimum 2-year Google Ads experience OR 1-year experience in a digital marketing agency environment
• Must hold the relevant Google Ads certifications
• Fluent in written and spoken English
• Great with client management
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to manage some of the biggest brand campaigns in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

Job Scopes:

• To establish strong network and build close rapport with key decision makers and end-users.
• Highly motivated and results-driven in achieving sales target.
• Prospect, develop and drive sales plan.
• Manage sales strategies to improve market shares and profitability of the business.
• Provides competitor information and market intelligence and assist Sales Manager in the development of relevant sales and marketing strategies.

Requirements:

• Sales driven
• Possess own vehicles

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Ding Xin Er
EA Personnel Reg No: R2210666

Job Scope

· Formulate business development and sales strategies

· Conducting Sales and Community Outreach visits to target audiences

· Conducting competitor and market research

· Develop new business opportunities by lead generation, cold calls and customer visits

· Build rapport and existing and prospective clients

· Preparation of proposals for New Businesses and Tenders/ITQs

· Achieve sales targets

Skills & Qualifications

• Min 1 Year B2B and B2C Sales Experience in any previous industries, pest management experience preferred
• Class 3 driving license
• Well-groomed, Out-going & Sincere personality
• Passion in offering targeted solutions in combating threats of vector related diseases in our urban landscape
• Ownership mindset and an eagerness to perform
• Flair for communication and presentation
• Knowledge of Microsoft Office applications.
• Min educational qualification – NITEC
• With commission and car allowance

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or submit your resume to [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chong Kar Mun

EA Personnel Reg No: R2089894

Company Overview:

Lianfeng International Pte. Ltd. is a leading commodity trading company specializing in the dynamic and competitive market of iron ore. With a global presence and a commitment to excellence, we are seeking a dynamic and results-driven Sales and Marketing Director to lead our sales and marketing initiatives, drive business growth, and enhance our market position.

Job Summary:

As the Sales and Marketing Director, you will be responsible for developing and implementing comprehensive sales and marketing strategies to promote our iron ore trading business. You will play a pivotal role in establishing and maintaining strong relationships with clients, optimizing market opportunities, and ensuring the overall success of our sales and marketing efforts.

Key Responsibilities:

Strategic Planning:

· Develop and execute strategic sales and marketing plans to achieve company objectives.

· Analyse market trends, competitor activities, and customer needs to identify new business opportunities.

Client Relationship Management:

· Cultivate and maintain strong relationships with key clients, partners, and stakeholders.

· Collaborate with the sales team to address client needs and ensure customer satisfaction.

Market Research and Analysis:

· Conduct thorough market research to stay informed about industry trends, pricing, and emerging opportunities.

· Utilize market insights to make informed decisions and adjust strategies accordingly.

Sales Team Leadership:

· Lead and mentor the sales team, providing guidance and support to achieve individual and collective targets.

· Develop and implement training programs to enhance the skills and capabilities of the sales team.

Brand Development:

· Develop and enhance the company's brand image through effective marketing campaigns and initiatives.

· Ensure consistency in messaging and branding across all communication channels.

Budget Management:

· Develop and manage the sales and marketing budget effectively, ensuring a strong return on investment.

· Monitor expenses and report on budget performance regularly.

Qualifications:

· Bachelor's degree in Business, Marketing, or a related field.

· Proven track record of success in sales and marketing leadership roles, preferably in the commodity trading industry.

· Strong understanding of iron ore markets, trading dynamics, and supply chain processes.

· Excellent leadership, communication, and interpersonal skills.

· Ability to think strategically, make data-driven decisions, and drive results.

☑ Diploma / Degree, no experience required

☑ Min 1 year experience without Diploma

☑ 9 – 5.30 pm + 1 Saturday half day per month

☑ Walking distance from MRT!!

☑ SINGAPOREANS ONLY

· Prepare quotation according to customers' inquiry

· Proceed order and shipment arrangements according to the customer's request

· Invoice according to supplied items

· Preparing reports

· Liaise with sales PIC & DDK for parts inquiry, order and shipment arrangements (import and export documents)

Interested applicants, kindly send your resume in MS WORD format to ref9 at trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

*Pls summarise your experience at 'why hire me'

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Xue Fen (Shannifer)

EA Personnel Reg No: R1653801

JOB SUMMARY

We are seeking a meticulous and adaptable Sales Admin to manage our purchase orders and invoices. In this role, the candidate will verify customer information, issue invoices, and reply order instructions.

As a Renewal Sales Representative, you are responsible for managing and closing assigned account renewal opportunities and business relationships in pursuit of an assigned revenue quota and on time renewal rates.

We will focus on optimizing revenue from our current install base, you will love to prospect customers, and cross-sell and up-sell products, services, and cloud opportunities. You embraced accountability for proactive calling, following up, managing, and closing your assigned accounts.

RESPONSIBILITIES:

1. Manage all maintenance and renewal processes spanning; maintenance/subscription renewals and related reporting, and customer database management.

2. Provide quotation and related documents to customers to renew their hardware/software maintenance/subscription without delay.

3. Review purchase orders from customers to get renewal processed.

4. Prepare contract entry/update and invoice renewals in the system.

5. Prepare renewal summary report to Sales Manager.

6. Prepare quarterly revenue forecast report to Sales Manager.

7. Keep accurate records of all renewals in the system.

8. Must meet sales objectives such as quota and productivity requirements.

9. Maintain account team relationships and transfers leads as appropriate.

Requirements:

• NITEC/Diploma in IT Sales/Admin/Engineer or Business Administration.

• Experience in Sales administration or a similar role preferred.

SKILLS AND ATTRIBUTES:

• Excellent interpersonal and communication skills, high adaptability and positive attitude.

• A team player with determination to drive to excel.

• Excellent customer service skills

• Self-motivated with a strong drive to succeed.

JOB SUMMARY:

You will be stationed at Client’s premises and provide support for the client’s IT administration and related support for users.

RESPONSIBILITIES:

1. Support on-site and remote end-users to resolve IT-related issues. (hardware/software/network) on their notebooks/desktops and related peripherals.

2. Perform installations, migrations, and troubleshooting on systems.

3. Troubleshooting of Desktop related issues.

4. Servers, database, and IT infrastructure maintenance and support including configuration upgrades.

5. Other tasks and projects as assigned by the Manager or Management.

QUALIFICATION & EXPERIENCE:

• ITE/Diploma in Information Technology from recognized institutes.

• Previous experience of working in an IT support role for about 1-2 years.

• Ability to communicate effectively with a wide variety of people in a professional. manner, face to face, on the telephone, and in writing.

• Ability to demonstrate practical troubleshooting and problem analysis techniques.

• Ability to plan and prioritize workload without supervision.

• Ability to prioritize, manage, and perform under pressure.

• Excellent knowledge of Customer Service best practices.

Willing to work flexibly and with enthusiasm.

SKILLS AND ATTRIBUTES:

• Good interpersonal and communication skills, high adaptability and a positive attitude are expected.

• A team player with the determination to drive to excel.

• Excellent customer service skills.

• Self-motivated with a strong drive to succeed.

About the Job

Working closely with customers on assigned projects as a Software Implementation Lead and ensure end-end project delivery. Our ideal candidate will be quick to grasp new projects and solutions and pull together required resources. The Implementation Specialist will be expected to manage multiple projects at the same time without losing focus and quality. Expected to show great orientation to details, precision, and strong follow up to be a successful Implementation Specialist. The Implementation Specialist will be involved in every phase of our projects including initiation, design, implementation, acceptance testing, going live and project closure. Identifying and evaluating relevant technology solutions to solve business problems, exploit opportunities and drive forward continuous improvements. Assuring the realisation of business benefits.

Technical Skills and Experience Requirement

• Minimum of 2 years prior Development/Support experience would be preferred.

• Development and/or implementation experience with .NET, C#, VB.NET, Webservices,

• Code deployment experience with Web Application Servers

• Deployment of applications on Microsoft IIS would be preferred.

• Knowledge / working and troubleshooting experience with DB systems like Oracle, MSSQL

• Support experience with windows servers

• Working experience on UNIX, LINUX systems will be added advantage

Specific Responsibilities (not limited to)

• Coordinate and manage Client’s implementation by monitoring deliverables and progress through continuous communication

• Document functional specification document and participate in requirement walk through sessions

• Act as a liaison between customer IT team and our development team and help the development team with relevant information about customer SIT/UAT/Production server architecture to help the development team proceed with development accordingly

• Deploy the code packages sent by the development team on the customer environment and complete all configuration based on the release notes/product guide documents

• Completing various setup, configuration, and activation tasks

• Expediting resolution to clients

• Perform testing on the package received from the development team, troubleshoot, solve configuration issues, coordinate to the

Soft Skills Requirement

• Ability to identify, troubleshoot, educate and resolve issues

• Ability to adapt to changes and manage multiple projects

• Ability to communicate clearly (both written and spoken) with experienced IT peers or inexperienced customers

• Experience with common applications (Word, Excel, PowerPoint)

• Ability to establish credibility with clients based on industry, product, and technology knowledge

• Comfortable communicating and submitting reports to all levels of management

• Strong planning, organization, and reporting skills

• Proven emotional intelligence, reasoning and facilitation abilities

• Good time management skill

Are you passionate about life-saving skills and driven to build strong client relationships?

Singapore First Aid Training Centre (SFATC), a leading provider of comprehensive first aid training in Singapore, is seeking a dynamic and results-oriented Sales Manager to join our team. In this crucial role, you'll play a pivotal part in driving our sales growth, exceeding client expectations, and shaping the future of SFATC.

Your Role:

• Lead the Sales Team: Oversee all aspects of the sales function, driving growth and exceeding sales targets.

• Team Dynamics: Monitor the performance of front-end team, providing guidance, coaching, and support to maximize their success.

• Client Acquisition & Retention: Develop and implement strategies to acquire new clients (both government and non-government clients) and retain existing ones.

• Lead Generation & Conversion: Closely collaborate with the Marketing team to qualify leads, manage the sales pipeline, and convert leads into profitable business.

• Growth & Development: Partner with the Executive Director to develop and implement business growth plans, including increasing public awareness of SFATC and refining the business model.

• Tender Management: Spearhead the tender process, from identifying opportunities to preparing proposals, securing wins, and ensuring successful project delivery.

• Customer Service Excellence: Champion a customer-centric approach, ensuring exceptional service quality and exceeding client expectations with every interaction.

• Staff Management & Development: Track staff performance, conduct performance appraisals, provide constructive feedback, and implement training programs to enhance team skills and performance.

• Process Optimization: Partner with the Business Systems team to identify and implement improvements in workflows and systems for greater efficiency and effectiveness.

Your Expertise:

• Bachelors or Masters in Business Administration, Sales and Marketing or a related field

• Minimum 5 years of experience in a sales management role, preferably within the training industry.

• Proven track record of exceeding sales targets and achieving consistent revenue growth.

• Strong leadership and communication skills, with the ability to motivate and inspire a team.

• Excellent client relationship management skills, with a focus on building long-term partnerships.

• Tender writing, bidding and proposal development experience, particularly in the government and non-government sectors.

• Proficiency in Microsoft Office Suite and CRM / Sales Management software.

• Passion for first aid training and a commitment to SFATC's mission of saving lives.

If you are a results-oriented individual with a passion for sales, client relationships, team success and making a positive impact, we encourage you to apply.

Ideal Start Date: March 1, 2024

To Apply:

Please submit your resume and cover letter showcasing why you are the ideal candidate to lead SFATC into a brighter future.

SFATC is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Please note that only shortlisted candidates will be contacted.

• Fulfil as a solutions provider for managed and unified communications solutions for corporate and SMB offices

• To grow and build a successful long-term relationship with the client by meeting and determining their business requirements.

• Good understanding of the Alcatel-Lucent/ Sangoma suite of UC products.

• Manage and grow individual sales pipeline.

• Develop new accounts while maintaining relationships with existing customers.

• Review and monitor own sales performance for gap closure to meet and/or exceed targets.

• Attend to customer requirements and deliver the appropriate solutions.

• Provide consultation and after-sales solutions to customers.

Job Description :

• Fulfil as a solutions provider for managed and unified communications solutions for corporate and SMB offices

• To grow and build a successful long-term relationship with the client by meeting and determining their business requirements.

• Good understanding of the Alcatel-Lucent/ Sangoma suite of UC products.

• Manage and grow individual sales pipeline.

• Develop new accounts while maintaining relationships with existing customers.

• Review and monitor own sales performance for gap closure to meet and/or exceed targets.

• Attend to customer requirements and deliver the appropriate solutions.

• Provide consultation and after-sales solutions to customers.

RESPONSIBILITIES

Pre-Sales:

· Work closely with the sales team to understand client needs and objectives.

· Conduct product demonstrations and presentations to showcase the capabilities of 360F solutions.

· Develop and present customized proposals and solutions to meet client requirements.

· Act as a technical expert during the pre-sales process, addressing client queries and concerns.

Project Delivery:

· Serve as the main point of contact between the client and internal project teams.

· Lead the scoping, planning, and execution of client projects, ensuring timely and successful delivery.

· Collaborate with cross-functional teams to define project requirements and milestones.

· Monitor project progress, identify risks, and implement mitigation strategies to ensure successful outcomes.

· Conduct regular project reviews and communicate updates to clients.

Client Relationship Management:

· Build and maintain strong relationships with clients, understanding their evolving needs and providing ongoing support.

· Act as a trusted advisor to clients, offering insights and recommendations for optimizing the use of 360F solutions.

Technical Expertise:

· Stay up-to-date with the latest advancements in financial technology and industry best practices.

· Provide technical guidance to clients and internal teams, ensuring alignment with industry standards and regulatory requirements.

YOUR SKILLS

· At least 5 years of relevant experience in a similar role.

· Bachelor's degree in a relevant field (e.g., Computer Science, Business, Finance).

· Proven experience in pre-sales, project management, and client-facing roles within the financial services or technology industry.

· Strong understanding of financial advisory services, fintech solutions, and industry trends.

· Excellent communication and presentation skills.

GenAI Product Ops Specialist (Intern)

About Us:

The HyperGAI founding team has been pioneering in the field of artificial intelligence, especially for Generative AI areas including multimodal generative AI, foundation models, large language models, NLP, computer vision, deep learning and machine learning. At HyperGAI, our team is committed to advancing the frontier of multimodal GenAI techniques and developing GenAI technologies and products to empower our users and customers.

We are looking for a GenAI Product Operations Specialist who can lead and execute operational tasks related to user and content for generative AI products, such as building prompt pipelines and developing prompt engineering processes that will power our AI products.

Duties & Responsibilities:

As a GenAI Product Operations Specialist, you will assist with the following duties:

• Creatively design and refine text prompts to make our AI models execute a variety of tasks reliably and efficiently, including generating images and videos
• Test and evaluate the performance of prompts to ensure that they are producing the desired results
• Document and share best practices for prompt engineering and related tasks with the team
• Engage the community, provide customer support and gather feedback from users
• Collaborate cross-functionally with product, engineering and research teams to design prompts/solutions that meet the needs of our users
• Keep up with trends and updates on AI technologies, seek market opportunities and learn from other players in the market

Requirements:

• Penultimate year university student pursuing communication studies, marketing, advertising, or arts & design
• Some past internship experiences in tech startup environments, preferably in gaming, social media, marketing, advertising, arts & design, product/user operations
• Display evidence of good English copywriting and/or creative design skills
• A good understanding of cultural and linguistic nuances in different countries
• Familiarity with and willingness to learn about the rapidly-changing AI technologies
• An excellent communicator who is able to create high quality documentation and lead knowledge-sharing
• Ability to work independently with minimal guidance and work effectively as part of a dynamic team
• Bonus: Have experience working on prompt engineering projects

KEY RESPONSIBILITIES

· Provide second-level technical support for datacenter and building networks, including WAN and LAN environments.

· Manage and maintain firewall systems, ensuring security policies and configurations are up to date.

· Troubleshoot and resolve issues related to various network devices, such as routers, switches, and load balancers.

· Collaborate with cross-functional teams to implement network changes and upgrades.

· Monitor network performance and security, identifying and addressing potential vulnerabilities and risks.

· Participate in the design and implementation of network solutions, ensuring scalability and reliability.

· Document network configurations, changes, and incidents according to standard procedures.

· Contribute to the continuous improvement of network support processes and best practices.

WHAT WE ARE LOOKING FOR:

· Proven experience in a network support role, with a strong focus on datacenter and building networks.

· In-depth knowledge of firewall management and experience with firewall technologies, including Checkpoint and Palo Alto.

· Proficiency in supporting a variety of network devices, including Cisco routers and switches.

· Familiarity with WAN and LAN technologies, including routing protocols and network segmentation.

· Strong troubleshooting and analytical skills, with the ability to diagnose and resolve complex network issues.

· Relevant certifications in network technologies, such as CCNA, CCNP, Check Point Certified Systems Administrator (CCSA), and Palo Alto Networks Certified Network Security Engineer (PCNSE), are advantageous.

EA License No. - 14C6941

Roles & Responsibilities

• Single point of contact for all IT issues and escalations.
• Relationship Management able to engage and resolve IT infrastructure technical issues for senior executive VIP stakeholders with least turnaround time.
• Excellent troubleshooting skills on Windows 10, Azure, AD, SCCM, Ivanti and 0365.
• Experience of using elevated privileges.
• Extensive knowledge of Autopilot Intune Build.
• Hands on experience of SCCM Application Deployment.
• Hands on experience of managing Active Directory EUC GP Management.
• Hands on experience of Citrix Storefront and VDI provisioning.
• Prior experience of troubleshooting Zscaler VPN issues.
• Experience in modern EUC/services hosted on Azure.
• Good awareness of Ivanti Control App Controls.
• L1 support for Legal & General business applications (Bloomberg, Refinitiv Eikon, Lipper, Macrobond, Tradeweb).
• Experience of using GTA Remote Console and able to diagnose and resolve technical incidents remotely.
• Able to diagnose and resolve Dell Laptop Hardware faults.
• Able to resolve faults with all Microsoft Products such as Teams, MS Office and O365.
• Troubleshoot and resolve technical problems relating to facilities - wireless networks, peripheral device such as printers, scanners, and mobile/smart phones.
• Stakeholder and Vendor Management skills and able to work with global teams for resolution of incidents.

Must Have

• Excellent knowledge of Windows 10 O/S
• Excellent communication skills and able to converse with management at all levels.
• Troubleshooting skills and able to resolve problems independently.
• Good knowledge of AD and other EUC tools outlined above.
• Flexible working hours as per business requirements.
• ITIL Service Framework.

Good to Have

• Windows 10 Tech Support
• ITIL Certified
• Work Experience in Insurance Domain

Responsibilities

• Conduct audits and identify the associated risks.
• Support Function Audit Head and Deputies in project planning and execution
• Escalate issues appropriately and timely. Ensure concise and clear audit findings and reports are presented on a timely basis.
• Keep abreast on the development of regulatory, industry and product development through continuous monitoring and auditing.
• Participate in digital initiatives (including data analytics tools and data driven operating model) to promote data driven audits.

Requirements

• Degree qualification in Accounting or in any related discipline
• At least 4-6 years’ relevant experience in the financial services industry, preferably with relevant experience in consumer banking, wealth management and/or legal & compliance functions
• Self-motivated and demonstrates the initiative & ability to work independently and effectively with multiple priorities.
• Ability to establish and maintain positive relationships with stakeholders and teammates.
• Proven robust analytical skills with keen attention to detail.
• Accounting or internal audit qualifications (Associate Chartered Accountant (ACA), Association of Chartered Certified Accountants (ACCA), Certified Public Accountant (CPA), Certified Internal Auditor (CIA) or Certified Information Systems Auditor (CISA)) will be good to have.

Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

Roles and Responsibilities:

• Supporting trading platforms for Derivatives (Futures, Options) and FX
• User ID creation, Account Tagging and Order Routing Enablement for all trading platform
• Perform technical onboarding assistance for DMA (Direct Market Access) clients
• Handle queries of trading connectivity, DMA systems, data centres, Exchange co-location
• Participate in projects which include new systems (end-to-end) on-boarding, trading platforms, market data, etc
• Improve/implement new Exchange gateways on existing and new trading systems (CQG, TT, STELLAR etc)
• Communicate with traders & client to pinpoint technical issues
• Market data Reporting and Enablement for trading platforms

Requirements:

• Preferably 1 years' experience in Derivatives and FX Market Access and Connectivity
• Possess good working knowledge of Electronic Trading systems (CQG, TT, STELLAR)
• Good understanding of FIX protocol and customized connectivity solutions (bridges etc)
• Able to work on rotating shift and Public Holiday

Duties and Responsibilities:

1. Key Result Area: Grow the Business and Achieve Sales Targets

• Generate and qualify new leads and subsequently contact and arrange for an appointment (via phone calls, LinkedIn, emails) to meet them in person for an introduction and/or sales presentation.
• Provide professional services to current and new clients through consultative selling, cross-selling or up-selling the company’s products and/or services that may benefit them.
• Establish and maintain strong and lasting relationships with clients as a trusted advisor by regularly updating them with company’s new products and/or introducing innovative solutions, and providing continuing pre-sales and post-sales support in managing and meeting their expectations.
• Maintain a high degree of technical knowledge to effectively engage in business discussions with clients across industries, and to co-create feasible solutions to address any of their engineering concerns throughout the selling process.
• Able to think critically and suggest improvements that might lead to cost savings which will ultimately benefit the clients.
• Develop and/or customise relevant materials and presentations that explain key product features and viable technical solutions to benefit clients and prospects.
• Manage accounts effectively throughout the sales cycle – Prospecting, Business Development, Deal Confirmation and Post-Sales Support.

2. Key Result Area: Coordinate Sales Efforts to Support Growth and Achieve Sales Targets

• Coordinate sales effort with Client Service Executives (CSEs) and members from other departments.
• Liaise with CSEs to interpret customer requirements, jointly deliver appropriate solutions and manage client expectations with the end-goal of sales in mind.
• Identify product improvements or new products by remaining current on industry trends, market activities, and competitors’ movements.
• Prepare costing, tenders, proposals and quotations to current and new clients. Responsible for document account activities, generate reports, and keep records of business transactions with clients and suppliers.
• Negotiate with current and new clients on contracts and sales orders.
• Coordinate and collaborate with external strategic partners, including key vendors/contractors to effectively close business deals.
• Provide weekly report updates of sales, pipelines, leads, opportunities and sales activities.
• Contribute to team dynamism by sharing sales and competitors’ information.
• Collectively resolve clients’ complaints by investigating problems and developing effective solutions to satisfy their needs.

3. Key Result Area: Maintain High Quality Customer Service

• Respond to complaints from clients and give after-sales support on a timely basis.
• Provide technical support and advice for clients and refer to engineer specialist to determine if query is to be redirected to factory if it is beyond current team’s expertise.
• Inform clients of unforeseen delays or problems and seek alternative arrangement to reduce inconvenience.
• Maintain proper documentation of clients’ contacts and sales services provided.
• Ensure responsive services with follow ups, build strong relationships with existing and prospective clients to secure new or additional sales.
• Maintain quality service by establishing and enforcing the company’s service standards.
• Become a valuable and helpful resource in all of dealings with clients by providing relevant information and guidance, research and recommended solutions with a friendly reputation in the industry.

4. Functional Competences

• Able to sell, up-sell and cross-sell.
• Able to plan, organise and prioritise tasks.
• Possess an aptitude in problem-solving.
• Able to work well in a fast-paced environment.
• Capable of collecting, analysing, processing and storing information.
• Good team working and communicating skills, both verbal and written.
• Able to manage relationships and expectations at various levels.
• Good interpersonal skills (approachable, positive, motivated, go-getter attitude).
• Possess computing skills, including MS Word, Excel, Outlook and conferencing software.
• Maintain relevant skills and knowledge by attending essential trainings and workshops.
• Continuously identify opportunities for further improvement to current sales processes.

Requirements:

• Possess at least a Diploma in Engineering
• Preferably at least 3 years of experience in technical and/or engineering sales preferably in refineries/petrochemical plants/pharmaceutical plants or related industries.

Interested candidates kindly APPLY or send in your resume to [email protected]

Tempserv Pte Ltd

License No : 06C3745

Daniel Lee / EA Reg No : R1989151

The Events Lead of DealStreetAsia will join an entrepreneurial team that is expanding the portfolio of world-class conferences for audiences in the Private Equity and Venture Capital industry.

The Events Lead will be primarily responsible for all revenue streams linked to our flagship Asia PE-VC Summit and ancillary events. They will also own the event budget. The role requires a creative and strategic thinker, with a strong affinity for sales, and an understanding of the live event space, esp the key financial drivers. It requires knowledge of and passion for the business and finance industry, as well as the technology and marketing tools that serve to attract audiences. You will need a strong network of contacts in the startup, PE/VC and finance industries.

You will identify, prospect and source sponsorship and partnership opportunities as well as maximize (corporate) ticket sales for the event.

Responsibilities:

• Build the DealStreetAsia Events model, leading the largest Asia PE-VC Summit as the key event of the year and building more ancillary events
• Lead event sponsorship proposals / advertising sales & coordinate sponsorship activation with the sponsorship coordinator
• Oversee (non-content) production for Asia PE VC Summit, including managing logistics, contracts, vendors, promotion, marketing, website, ticketing, payment gateways, printed materials and technical aspects
• Create customised sponsorship/partnership proposals for potential clients. Working with the commissioned research and partner content team for customised reports, bespoke events within the flagship summit
• Work closely with the Editor in chief to plan and manage DSA event calendar
• Oversee event marketing and communication.
• Manage events budget, including accounts receivable and invoice submission
• Work with the marketing manager to develop DSA video library and online content
• Support and lead on the improvement of all event processes.
• Demonstrate expertise in event production, vendor negotiation, event contract procedures, logistics, and audience management

Required Skills / Background:

• Strong sales and partnerships background to drive events revenue
• Outgoing, high-energy people person; Poised, proactive, extremely detail-oriented
• Demonstrated ability to influence attract and maximize audience participation
• Prior experience liaising with c-level decision makers
• Proven event production expertise and trade / event marketing expertise
• Self starter with ability to work in a fast paced startup environment
• Rapid learner who can engage with journalists, editors, speakers, sponsors etc.
• Strong project management skills with the ability to prioritize and manage multiple projects and events simultaneously
• Strong problem-solving skills – approaches problems logically with a solution oriented mindset and with good judgment to provide the appropriate outcome
• Excellent communication skills – written and verbal
• Experience with social media platforms a plus
• Ability to give clear, concise direction
• Solid command of Excel, PowerPoint/Keynote
• Ability to travel, work nights and weekends if needed
• 5-10 years of experience preferred
• Salary will be based on experience, seniority, plus commissions
• Immediate

Benefits

Our benefits vary depending on location, but we are committed to providing competitive salaries and commissions, as well as an inclusive environment to develop your career. Examples of benefits include; flexible leave policy, flexible working (including working from home), medical insurance (in Singapore), among others.

Our commitment to diversity and inclusion in the workplace

DealStreetAsia is committed to providing an inclusive working environment for all. We are an equal opportunities employer who seeks to recruit and appoint the best talent regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We believe that a supportive workplace is one where employees feel they can be themselves at work and have the flexibility they need to meet their personal needs.

About DealStreetAsia

DealStreetAsia™ is a Singapore-headquartered media company that covers the private capital industry (private equity, venture capital, M&As, listings) and the business of startups across Asia. We are a subscription-backed digital media and data company, producing journalism, data and analytics worth paying for!

We are now a Nikkei company. In mid-2019, Nikkei Inc, the owner of Financial Times picked up a controlling stake in DealStreetAsia.

Our flagship annual event, The Asia PE-VC Summit is held in Singapore, and has quickly gained a reputation for being one of the most sought after gatherings of principals from the world of private capital investing, and startups in the region.