Roles & Responsibilities

· Lead, coordinate small ELV projects in condominium, with management agent the counterpart and client representative;

· Occasionally may require to be hands on to support the front line technical colleagues.

· Follow up sales lead developed by sales colleagues.

Requirements and Qualifications

Education background

· Post secondary /tertiary, with diploma or degree in electrical and/or electronic engineering or mechanical engineering.

Working experience

· With not less than 5 years of working experience in extra light voltage (ELV) product or system for building management.

· Having hands on and direct experience in intercom and access control system a plus;

· Experience in working with Management Agent or MCST of condominium preferred

Nationality requirement

· Singaporean or PR only

Personality and character

· Willing to work in a small and growing team to lead and collaborate.

· Similar to any SME in growing mode, we need employee who is ready to support the company in the growth plan and bear the pressure while we are pushing the company to grow.

Remuneration package

· Basic pay

· Bonus and commission tied to completion and candidate’s participation, involvement and contribution to projects

Responsibilities:

• Attend customer enquiry on interior design services
• Provide consultation on renovation work and costing based on client's requirement and limitation
• Handling agreed projects until completion

Requirements:

• High Interior Design conceptualizations
• Good communication skills
• Pleasant working attitude, self motivated, hardworking and passionate
• Strong in negotiation & presentation skills
• Ability to read floorplans / furniture detailed drawings and experience in interior design will be advantageous
• Training will be provided

Staff Benefit:

• On-Job Training
• Flexible working hour
• Full Commision on product
• Annual Company Trip

• geneate a variety of ongoing promotional activities to increase revenues. In addition to these types of promotional activities, able to develop larger business opportunities, such as group sales, delivery service and corporate events.
• finish marketing and sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
• come out marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.
• hits marketing and sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Determines annual and gross-profit plans by forecasting and developing annual sales quotas for regions; projecting expected sales volume and profit for existing and new products; analyzing trends and results; establishing pricing strategies; recommending selling prices; monitoring costs, competition, supply, and demand.
• finish marketing and sales objectives by planning, developing, implementing, and evaluating advertising, merchandising, and trade promotion programs; developing field sales action plans.
• Identifies marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share.

This position ensures that the sales operations in the organisation are running as efficiently and productively as possible. The Sales and Operations Manager is responsible for assisting sales leadership in driving operational excellence for the organisation and would also assist with the day-to-day administration and operational tasks, enabling revenue growth and increasing sales productivity. Trainee may also drive clients relationships by managing sales-related customer service to existing and new clienteles.

Individual to be involved in:

1. Actively promote company’s services (B2B) and will be trained directly by Director on how to effectively close deals.

2. Developing sales strategies by gathering market data and monitoring competitors in order to provide the most cost-effective solution for our clients.

3. Develop and implement business management goals and objectives in order to reach revenue growth for the organisation.

4. Work closely with Director on monitoring and managing budgets and costings.

5. To be able to shortlist, interview and train new sales personnels. By doing so, Trainee will have an in-depth understanding and knowledge on Company’s background and services so that he/she will be able to confidently motivate new staffs on sales procedures and how to effectively grow the business together as a team.

6. Establish sales goals and objectives to salesperson personally according to their past experience and performance.

7. Engage with weekly trainings with sales team by motivating them to achieve their personal best records and provide new product/service knowledge trainings.

1. Proactive and Positive attitude in order to provide excellent client relations and customer service skills

2. Strong problem solving skills

3. Developing and Implementing Sales Strategies

4. Great team player with good communication skills amongst organisation team and clients

5. Strong leadership quality skills

6 months program

Allowance $3,800

Job Description:

As a Sales Representative, you will be a crucial member of our team, responsible for providing professional consultation, recommendation, and sales services for our products. You are required to possess excellent communication skills and a strong service orientation, actively engaging with customers to understand their needs and provide suitable solutions. Additionally, you should possess basic knowledge of pharmaceuticals and sales techniques, accurately introducing product efficacy, usage, and precautions to assist customers in making informed purchasing decisions.

Key Responsibilities:

• Client Acquisition and Relationship Management:ldentify and pursue new business opportunities in thehealthcare sector.Build and maintain strong relationships with medical professionals, clinics, hospitals, and other potential clientsProvide excellent customer service to address inquiries and concerns.
• Product Promotion:Effectively communicate the features and benefits of our medical products.Conduct product demonstrations and presentations to showcase the value of our offeringsStay updated on industry trends and advancements to position our products competitively
• Sales Targets:Set and achieve sales targets through strategic planning and execution.Develop and implement sales strategies to maximize revenue and market share.
• Weekend and Holiday Commitment:The role requires availability to work on weekends and publicholidays to accommodate healthcareprofessionals'schedules and participate in special events orpromotions.
• Collaboration:Collaborate with internal teams, including marketing and customer support, to ensure acohesive and responsive approach to client needs.Provide feedback from the field to contribute to product development and marketing strategies
• Reporting and Documentation:Maintain accurate records of sales activities, customer interactions, andmarket feedback.Prepare regular reports on sales performance and market trends.

Qualificatlons:

1. Possess basic knowledge of pharmaceuticals and sales techniques to provide professional product consultation and services.

2. Excellent communication skills and a strong service orientation, able to proactively communicate with customers and resolve their issues.

3. Possess a sense of responsibility, team cooperation, and good professional ethics.

4. Have a certain level of stress resistance and be able to adapt to a fast-paced work environment.

5.Willing to commit to shift arrangement - including weekends and public holidays

6.Proven experience in sales, preferably within the medical products or healthcare industry

7.Ability to build and maintain positive relationships with clients

8.Results-driven with a demonstrated track record of meeting or exceeding sales targets.

EA License ID: 18C9520

EA Registration ID: R1765753

• MNC
• 5-day work week
• S$6,000 Higher
• Proven sales experience in Food/FMCG industry
• Experience in sales to HORECA (hotel, restaurant, catering) channel preferred

Our client, a leading quality food provider and wholesaler, is looking for suitable talents to join their growing business as Sales Manager.

RESPONSIBILITIES:

1. Team Leadership:

• Lead, mentor, and inspire a high-performing sales team to enhance team skills and product knowledge.
• Set clear performance expectations and provide ongoing coaching and feedback where required.
• Involve in the hiring process of qualified sales personnel.
• Foster a cohesive and positive working culture among the team members and recognise results achieved

2. Sales Strategy:

• Develop and execute effective sales strategies to achieve and exceed revenue targets.
• Analyze market trends and customer needs to identify new business opportunities.
• Collaborate with cross-functional teams to align sales strategies with overall business objectives.
• Pursues initiatives to capitalize on strengths and market opportunities, and to counter competitive threats
• Make excellent use of the Business Development team to provide expert category advice and support relevant to the customer channel.
• Identify any sales and gross profit deficits early and respond with customer and market activity that fills the gap.

3. Customer Relationship Management:

• Cultivate and maintain strong relationships with customers and other stakeholders.
• Ensure customer satisfaction by addressing inquiries, resolving issues, and exceeding expectations.
• Collaborate with the marketing team to develop marketing plans to attract new customers and support existing customers.
• Represent the company to participate in industry-wide activities and trade events.
• Leverage every opportunity to provide customers additional value from the program of activity the company provides including product launch, masterclass and skills development, and events.

4. Budget Management:

• Work closely with the HOD to develop and manage the sales budget and ensure achievement of the sales budget.
• Work closely with the AR team to optimize customer payments and minimize bad debts.
• Collaboration with the AR team to evaluate credit terms and limits to mitigate potential credit risks.

REQUIREMENTS:

• Diploma / Bachelor Degree in Business or any relevant disciplines
• Minimum 5 years of Sales Experience, preferably in Food industry
• Experience in managing/leading a team in Food industry
• Proven experience and track record as a Sales Manager or in a similar senior-level sales position
• Thorough understanding of marketing and negotiating techniques
• Business level Japanese proficiency level required to manage and outreach to Japanese-speaking customer base

OTHER INFORMATION:

• Location: West
• Working hours: Monday to Friday, Office Hours
• Salary: S$6,000 higher (Salary will commensurate according to experience & qualifications).
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or call your Friendly Consultant, Florence at 6590 9906 or WhatsApp 8655 6810 for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Job Highlights

• Flexible working hours
• Training allowance provided
• Basic with Commission or Full Commission
• WITH $10K JOINING BONUS
• Attractive incentives
• Career progression

Job Responsibilities

• Handling enquiries and consultations to understand preferences and requirements
• Conceptualize and present design proposals
• Prepare quotations and project schedules
• Collaborate with various counterparts and oversee to ensure seamless project execution and handovers

Job Requirements

• *Singaporeans or PR only
• Good interpersonal skills
• Customer oriented
• Dedicated and driven

Only shortlisted candidates will be contacted for interview.

About Us

RAM E PTE LTD is a thriving IT company with a passionate team. We're on the lookout for an organized and detail-oriented Online Sales Exec to join our fantastic Online Sales team.

What You'll Do

• Process online orders of various platforms (Shopee, Lazada, Amazon) efficiently and accurately.
• Manage the packaging and shipping of parcels, ensuring accuracy
• Provide administrative support to the sales team, including filing, data entry etc.

You're a Perfect Fit If You :

• Passed GCE O Level
• Pay excellent attention to detail and accuracy.
• Are proficient in Microsoft Office Suite, especially Excel.
• Have strong written and verbal communication skills.
• Have the ability to work independently and as part of a team.
• Have a positive attitude and a willingness to learn.

Bonus Points If You Have

• Experience with Logistics / Sales

What We Offer

• A competitive salary and benefits package.
• A supportive and collaborative work environment.
• Opportunities for professional development and growth.
• The chance to make a real impact on a growing company.

Ready to Join Our Team?

If you're a detail-oriented whiz with a passion for accuracy, we want to hear from you!

Please submit your resume and cover letter to [email protected].

ONLY SINGAPOREANS / PR MAY APPLY.

We look forward to hearing from you!

Additional Information

• Start date: As soon as possible
• Salary: Competitive
• Location: EUNOS AVENUE 3 (NEAREST MRT = EUNOS)

• Overall 10+ years of experience in IT End User Support domain.
• Previous experience of Team Lead / Tech Lead position for at least 5 Years.
• Deep understanding of End User Computing environment including Networking and Security.
• Critical thinking ability and solution minded.
• Provide technical and thoughtful leadership to End User On-Site Support team.
• Manage daily activity of On-Site Support Team to ensure the smooth functioning of IT Support operation.
• Provide mentoring, assistance and feedback to the team on all technical matters and team deliverables.
• Monitor and evaluate IT staff progress, assist with training, set goals, and ensure overall user satisfaction.
• Participate in discussions with customers to crystallize business requirements and change requests.
• Proven verbal and written professional communication in English.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Sales Executive Jobscopes:

1) Serving customer existing customer

2) Canvasing of new customer

3) Achieve sales target

4) Have experience in aircon sales will be an advantage

5) Possess class 3 License is an advantage but not critical for this position

6) Prior experience in working with MCST, Building management, operation managers will be good.

7) B2B and B2C

8) Provide timely quotes

9) Provide quick response to customer enquiry

10) Opening up new channels

The Technical Support Consultant is a critical member of the Customer Success team. The Technical Support Consultant will need to interact with fellow Helpdesk team members, Release Managers, technical service consultants and other members such as business development manager, product specialist and development lead when needed.

The Technical Support Consultant shall be responsible for the following:

• On-site support for KRIS on-premise updates and patches including security updates;
• On-site support for Buildfolio on-premise updates and patches including security updates;
• To perform maintenance works as required by the company; and
• To perform works as required under Helpdesk as well as under Customer Success Team.

The Technical Support Consultant also proposes and carry out better support solutions using SQL View’s products to ensure customers successfully achieve their desired objectives.

Knowing that the primary objective is customer success, and teamwork is critical to serving our customer, the job will require the Technical Support Consultant to:

• Know the customers well, including understanding the customer's desired success results, challenges, and business environment.
• Build and maintain good and collaborative working relationships with customers, colleagues and partners.
• Be technically competent to provide our best solution and sincere advice.
• Self-motivated with a high capacity to continuously learn and update your competency according to the company’s needs.
• Able to communicate well with customers and colleagues.
• Creative and innovate to conceive your best solution and your best effort for our customers.
• Have fun.

Requirements

• Good understanding of computer systems
• Ability to diagnose and resolve basic technical issues
• Able to work as a contributing member of a team.
• Act with competency, honesty, and integrity.
• Proficiency in English and able to converse in Mandarin.
• Excellent communication skills
• Customer-oriented and cool-tempered
• Degree in IT, Computer Science or relevant field
• Experience in Java, SQL.
• Minimum 1 years related experience in the same field with relevant certifications.
• Software development or implementation skills such as SQL, Java and .NET would be an advantage.
• Business know-how in ECM or Property industry would be an advantage.

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Minimum 2 years’ experience with Desktop support.
• Experience in assemble and de-assemble Desktop and Laptop computer hardware.
• Troubleshoot desktop and laptop hardware.
• Clear understanding and hands-on experience of Microsoft windows client operating system installation, update, upgrade and migration.
• Experience of various application installation and basic troubleshooting
• Hands-on experience on one or more Antivirus application support.
• Basic understanding of networking, hands on network cable crimping and basic troubleshooting.
• Printer troubleshooting, toner replacement.
• Incident and Change Request support to users.
• Fieldwork support.
• Working experience in MS Excel and PowerPoint.
• Experienced to communicate and manage vendor support.
• Focal point to manage and arrange pre-requisites for vendor support, escort and facilitate vendor support as per need.
• Willing to extend standard working hours whenever applicable to ensure IT services are up and running.
• Professional verbal and written communication in English (and other local languages preferred).

Join Our Team as a Sales Coordinator!

Are you a dynamic and organized individual with a passion for sales and customer service? Do you thrive in a fast-paced environment and excel at managing sales inquiries and coordinating orders? If so, we want you to be a part of our growing team at Securevision Pte Ltd.

About Us:

Securevision Pte Ltd is a leading provider of security systems solutions in Singapore. Since our establishment, we have been committed to delivering top-notch security solutions to our clients. As we continue to expand, we are looking for a dedicated Sales Coordinator to join our team and play a pivotal role in supporting our sales efforts.

Position: Sales Coordinator

Location: Singapore, Near Paya Lebar MRT

Work Schedule: This is a full-time position with a 5-day work week, Monday to Friday, from 8:30 AM to 6:00 PM.

Key Responsibilities:

• Handle incoming sales inquiries via phone, email, and other communication channels.
• Prepare and send quotations to clients promptly.
• Follow up on sales leads and inquiries to ensure customer satisfaction and conversion.
• Coordinate with the sales team to facilitate the closing of orders.
• Prepare documentation for the handover of orders to the project department.
• Communicate effectively with team members and clients in English and Mandarin.
• Maintain accurate records of sales activities and customer interactions in our CRM system.
• Continuously update product knowledge and stay informed about industry trends.

Qualifications:

• ITE or Diploma or equivalent
• Fluent in both English and Mandarin.
• Proven experience in sales coordination or a related field.
• Strong computer skills, including proficiency in Microsoft Office and CRM software.
• Ability to learn and understand security systems products and solutions.
• Excellent organizational and time management skills.
• Self-motivated with the ability to work independently and as part of a team.
• Excellent communication and interpersonal skills.

Salary Range:

The salary for this position will range from SGD 2,500 to SGD 3,500 per month, commensurate with experience and qualifications.

How to Apply:

If you are a motivated and detail-oriented individual with a passion for sales and customer service, we encourage you to apply for the Sales Coordinator position at Securevision Pte Ltd.

To apply, please send your resume and a cover letter outlining your relevant experience and why you are interested in joining our team to [email protected].

Securevision Pte Ltd is an equal-opportunity employer. We thank all applicants for their interest; however, only shortlisted candidates will be contacted for an interview.

Working Hours- 10.30am to 8pm (Monday to Saturday)

Job Description-

1. Understand customers preferences and introduce products to facilitate customer buying decision

2. ⁠Report the sold stock in the section for reordering to the sales manager for timely stock replenishment

3. ⁠Transfer the stock to the locker at the close of the day; maintain safety of jewellery displayed to customers and communicate promptly to the superiors about any potential theft

4. ⁠Understand the queries and complaints from the customer and address with right solutions

5. ⁠Assist in photo taking and coming up with ideas for marketing products in social media platforms

Job Requirements -

1. Good team player

2. ⁠Friendly, motivated and approachable

3. ⁠Fluent in English and Chinese

4. ⁠Enjoy customer service

5. ⁠Know basic computer skills

(E.g. Excel & opening computer invoices)

Job Responsibilities:

• Participate in the preparation of proposals, coordinating and follow up on offers where necessary.

• Manage & coordinate order fulfillment timely and efficiently and arrange the delivery schedule.

• Ensure all transactions and data entries are accurately recorded in the system and proper filing of all documents

• Respond to customers queries and provide after-sales support

• Assist in collection of accounts receivables

• Assist in preparation of reports where needed.

• Update product knowledge to serve customers effectively

• Achieve individual and department KPIs

• Assist in areas where assigned by Management in achieving business objectives

Requirements:

• A Diploma in Business or relevant discipline with a certificate in Sales & Marketing will be an advantage

• Must be resourceful, efficient and able to work under pressure with a high level of commitment and drive.

• Good working knowledge of MS office

• Proficient in English

• Excellent verbal and written communication skills

• A team player with a high level of commitment

Responsibilities:

· Maintain existing customers’ data base and develop new businesses

· Attend to sales enquiries, prepare quotation and follow up with customers

· Conduct sales presentation and demonstration to prospective customers

· Provide technical support to customers

· To update sales progress and implement activities to achieve the targets set by Management and optimal sales revenue

· To uphold high organisational values and ensure business ethics and integrity

Requirements:

· Minimum ‘O’ Level OR Diploma Level

· Apply basic negotiation skills and techniques

· Possess Class 3 license

· Establish good business relationships for customer confidence

· Respond/Resolve customers’ concerns and feedback promptly

· Prior sales experience in Construction industry will be advantageous

· Possess AutoCAD knowledge will be advantageous

· Preferably with knowledge/experience in 3D scanner on Hardware and software

· Knowledge of FARO SCENE software & 3D software processing will be advantageous

· Possess knowledge of Building Information Modelling [BIM] will be advantageous

· Training will be provided for those without experience

- Salary will commensurate with experience

- Sales commission payouts

- Mobile phone provided

Responsibilities:

• Maintain existing customers’ data base and develop new business
• Attend to sales enquiries and coordinates sales and logistics activities
• Provide technical support to customers
• Manage to hit KPI / sales target
• To build and maintain excellent customer satisfaction

Requirements:

• Possess Entry Level/Professional Certificate
• Apply basic negotiation skills and techniques
• Preferably possess Class 3 license
• Vehicle and Handphone provided by Company
• Performance & customer oriented
• Resolve ustomers’ concern and feedback
• Prior sales experience in Hardware and Construction industry will be advantageous
• Training will be provided for those without experience
• Ability to work independently and perform multi-tasks under minimal supervision

- Salary will commensurate with experience [$2,000 to $3,000]

- Sales commission payouts

Working hours : 9am to 6pm [Mondays to Fridays]

Primary Functions:

• Customer Support: Respond to customer inquiries and technical issues through various channels such as phone, email, chat, or ticketing system. Provide prompt and courteous assistance, ensuring customer satisfaction and a positive support experience.
• Troubleshooting and Issue Resolution: Investigate and diagnose technical problems reported by customers or internal users. Use your technical knowledge and problem-solving skills to troubleshoot software, hardware, network, or application-related issues and provide effective solutions.
• Technical Documentation: Create and maintain detailed documentation of support processes, troubleshooting procedures, and frequently asked questions (FAQs). Contribute to the knowledge base to facilitate self-service support for customers and enhance the efficiency of the support team.
• Collaboration with Internal Teams: Collaborate with other teams such as development, quality assurance, and product management to escalate and resolve complex technical issues. Communicate effectively with stakeholders to provide timely updates on issue resolution progress.
• Product Testing and Feedback: Assist in testing new product features, enhancements, or bug fixes to ensure their functionality and reliability. Provide feedback to the product development team regarding product improvements or potential issues identified during support interactions.
• Training and Onboarding: Support new customers or users during the onboarding process by providing guidance, training, and assistance. Help them understand product features, configurations, and best practices to maximize their usage and satisfaction.
• Continuous Learning: Stay updated with the company's product offerings, industry trends, and emerging technologies. Continuously enhance your technical skills and knowledge through training, certifications, and self-study.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Requirement:

• Technical Knowledge: Possess a solid understanding of computer systems, networks, software applications, and troubleshooting methodologies. Firm understanding of TCP/IP, OSI Layer, network security, Internet, DNS, network routing and switching and common protocols.
• Communication Skills: Excellent verbal and written communication skills are essential. You should be able to effectively communicate technical concepts to both technical and non-technical users. Active listening skills are important for gathering information and understanding customer issues.
• Problem-Solving Abilities: Strong analytical and problem-solving skills are required to identify and resolve technical issues efficiently. You should be able to think critically, perform root cause analysis, and apply logical troubleshooting methods to reach resolutions.
• Customer Service Orientation: A customer-centric mindset and a passion for providing exceptional customer service are crucial. You should have the ability to empathize with customers, remain patient and calm during challenging situations, and deliver clear and concise instructions or solutions.
• Teamwork and Collaboration: The role of an Associate Support Engineer often involves working closely with cross-functional teams. You should be able to collaborate effectively with colleagues, escalate issues when necessary, and contribute positively to a team-oriented environment.
• Technical Documentation: Strong documentation skills are important for creating clear and concise technical documentation, troubleshooting guides, and knowledge base articles. This helps in ensuring consistent and accurate support practices.
• Adaptability and Learning Agility: The technology landscape evolves rapidly, so you must be adaptable and quick to learn new technologies, products, and tools. A proactive attitude towards continuous learning and staying up-to-date with industry trends is highly valued.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Other Information:

• Working hours: 9am to 6pm, Mon-Fri*
• Standby Duties after office hours on rotating basis with team members
• Salary will commensurate with qualifications and experiences
• 13-month AWS / Variable bonus
• Selected candidates might be selected to pursue these specializations in future:

o Security Awareness

o Defensive Security

o Offensive Security

• Training consisting of in-house and vendor-led will be provided. Additional sponsored training available to confirmed staffs subject to performance assessment.

*Support Engineers are required to be on 24x7 standby calls on a rotating basis throughout the year.

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

Responsibilities

As a team member of APS , your primary role will be to:

Provide L1/L2 Application support to Front Office users

Adhere to Service Level objective target

Ensure adherence to APS support roster in terms of mailbox, webportal and hotline

Should take part in 24/7 production support (i.e Shifts/Weekend/Public holidays)

Escalate timely to Head of APS on possible risks, escalation matters and management issues.

Review and create application Support knowledge articles.

Contribute to the continuous improvement plan

Technical & Behavioral Competencies

Qualification & Experience:

Total 5+ years of overall IT experience.

1+ year experience as L2 support

Mandatory Skills

Analytical and Problem-solving skills

Excellent communication skills along with a customer/user-centric mindset

Willingness to continually update and enhance skills in systems and processes through own efforts and trainings.

High level of persistence, can-do attitude & pro-activeness

Sales Executive Jobscopes:

1) Serving customer existing customer

2) Canvasing of new customer

3) Achieve sales target

4) Have experience in aircon sales will be an advantage

5) Possess class 3 License is an advantage but not critical for this position

6) Prior experience in working with MCST, Building management, operation managers will be good.

7) B2B and B2C

8) Provide timely quotes

9) Provide quick response to customer enquiry

10) Opening up new channels

Benefits:

• Comprehensive coverage of medical and dental expenses up to the annual limit.
• Attractive sales commissions, a handphone allowance, and flexible work arrangements.
• Five-day workweek for improved work-life balance.

Job Description:

• Accountable for the sales of scientific, laboratory, and research equipment within the Life Science Industry.
• Deliver exceptional customer service and assistance to uphold client contentment.

Key Responsibilities:

• Achieve or surpass sales targets and quotas by employing effective sales methodologies.
• Conduct demonstrations and provide training to the research community.
• Offer pre-sales and post-sales technical and application guidance and assistance to clients.
• Manage customer accounts, including the supervision of existing ones.
• Collaborate closely with internal departments to ensure streamlined follow-up and customer support.

Requirements:

• Diploma or Degree in studies like Biotechnology, Life Sciences, Biomedical Engineering, or equivalent.
• Entry-level candidates are encouraged to apply.
• Strong communication skills, a positive attitude, and a passion for sales.
• Display commitment to teamwork, enthusiasm, and a willingness to acquire knowledge.
• Possess self-motivation and a goal-oriented mindset.

To Apply, kindly click on the "APPLY NOW" button and job details.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Jonathan Tan (R1440473)