COMPANY DESCRIPTION

Care Corner Singapore Ltd was founded in 1981, in a climate of changes in the early 1980s, as economic competition in the region intensified and the rift between the wealthy and the lower-income in particular the Chinese blue-collar workers, widened. Rev Tan Tien Ser and a group of passionate individuals believed that these marginalised people with lower income and little opportunities for a formal education could be helped to realise their potential and become more competent and fulfilled persons. Through a series of early outreach initiatives, Care Corner has evolved into an organisation offering a wide range of programmes and services delivered through various social service centres located island-wide. In a bid to stay relevant to the needs of the community, Care Corner has continuously strived to offer new and innovative programmes to support those in need and the less privileged.

RESPONSIBILITIES

Counsellor/Senior Counsellor/Social Worker - Family Support Services (FAM@FSC, WL)

You will be part of the team to provide casework and counselling services for families, with the goal for families to achieve healthy family functioning, and to deliver divorce support programmes and services to families who are affected by divorce, with the goal for families and their children to achieve stability and self-reliance. 

Job Responsibilities:

Casework and Counselling

• Conduct counselling for individuals, couples and families who are experiencing stress due to family-related issues with moderate complex cases. Includes Online counselling.
• Identify, assessment and manage risks inherent in complex cases by integrating a range of information and screening tools.

Support Programme and Workshops

• Plan, review and facilitate groupwork intervention for parents and children.
• Facilitate premarital and divorce related programmes and workshops to help equip couples and parents with knowledge that enhance relationships and skills to cope with life transitions.

Supervisory and Appraisal

• Provide programme, practice/clinical and administrative supervision to Assistant Senior Counsellor/Social Worker and/or intern using screening tools and organisational practice framework to guide staff in case assessment and case planning.
• Lead and guide Assistant Senior Counsellor/Social worker to case manage and conduct case conference.
• Prepare, review and endorse court reports.
• Assess supervisees' capabilities and identify training needs to enhance supervisees' professional growth.
• Conduct quarterly performance appraisal of the Assistant Senior Counsellors/Social workers

Research and Practice

• Lead in research to build domain-specific knowledge in the local context
• Review research evidence to implement, facilitate and evaluate groupwork and programme
• Review and plan the training road map of practitioners to ensure continuous development of the practitioners
• Lead in implementation of standard of care, organisational health policies, procedures
• Conduct internal training for team / Service Point

Network and Advocacy

• Plan and conduct networking and advocacy sessions with community partners/stakeholders
• Advocate for target families, with the aim for families to have access to equal opportunities through collaborative practice with community partners/stakeholders and funders.

Practice Governance

• Support the Centre Manager in the implementation of practice standards, protocols, processes and policies

Requirements:

• Master Degree in Counselling or Bachelor Degree in Social Work, preferably with a recognised certification in Counselling.
• A Counsellor should have atleast three years of working experience.
• As a Senior Counsellor should have around 8 years of relevant casework / counselling experience in education, counselling, social work, or related work involving family, parents and children, and have experience in conducting training and workshop
• Proven leadership track record in previous experiences
• Accredited member of SASW and/or clinical member of SAC as well as preferably Registered Clinical Supervisor of SAC

Master Degree in Counselling or Bachelor Degree in Social Work, preferably with a recognised certification in Counselling.

Location: Blk 786B Woodlands Drive 60

Thank you for your application. We regret that only shortlisted candidates will be notified for interviews.

Technical Sales and Support

• Engage with clients to understand their technical requirements and specifications for aluminum and glass projects.
• Recommend suitable products and solutions, providing technical guidance to support client decisions.
• Prepare and deliver technical presentations and product demonstrations for potential clients and project stakeholders.

Technical Proposal and Quotation Preparation

• Prepare accurate and competitive quotations and proposals, detailing technical specifications and pricing for clients.
• Work closely with the engineering and production teams to ensure feasibility and cost-effectiveness of proposed solutions.
• Negotiate terms and pricing with clients to secure sales agreements and contracts.

Project Coordination and After-Sales Support

• Coordinate with project managers and engineering teams to ensure projects meet timelines, quality standards, and client specifications.
• Provide post-sale technical support, troubleshooting issues related to installation or product performance.
• Assist clients with technical documentation, warranty claims, and other post-sales service requirements.

Requirements:

• Education: Bachelor's degree in Engineering (Mechanical, Civil, or related field) or a relevant technical field.
• Experience: 5+ years of experience in technical sales, preferably within the aluminium and glass industry or a related field.
• Technical Skills: Strong understanding of aluminium and glass applications in construction, including curtain walls, facades, windows, and doors.
• Sales Acumen: Demonstrated experience in sales negotiation, proposal development, and relationship management.
• Communication Skills: Excellent verbal and written communication skills for interacting with technical and non-technical clients.
• Problem-Solving: Ability to offer creative and effective technical solutions to meet client requirements.
• Software Proficiency: Familiarity with CAD software, CRM tools, and Microsoft Office Suite.

Job Title:

Job Summary:We are looking for an experienced and driven Technical Sales Engineer specializing in aluminium and glass solutions. The ideal candidate will bridge the gap between technical expertise and sales, working closely with architects, contractors, and clients to understand their requirements and offer innovative aluminium and glass products that meet structural and aesthetic needs. This role involves technical consulting, sales negotiations, and project support to enhance customer satisfaction and achieve revenue goals.

Key Responsibilities:

1. Technical Sales and SupportEngage with clients to understand their technical requirements and specifications for aluminium and glass projects.
   Recommend suitable products and solutions, providing technical guidance to support client decisions.
   Prepare and deliver technical presentations and product demonstrations for potential clients and project stakeholders.
   
2. Client Relationship ManagementDevelop and maintain strong relationships with architects, contractors, engineers, and other key stakeholders.
   Serve as the primary point of contact for clients, addressing inquiries, handling complaints, and ensuring exceptional service.
   Maintain regular follow-ups with clients post-purchase to ensure product satisfaction and identify upsell opportunities.
   
3. Technical Proposal and Quotation PreparationPrepare accurate and competitive quotations and proposals, detailing technical specifications and pricing for clients.
   Work closely with the engineering and production teams to ensure feasibility and cost-effectiveness of proposed solutions.
   Negotiate terms and pricing with clients to secure sales agreements and contracts.
   
4. Product Knowledge and TrainingMaintain up-to-date knowledge of industry trends, advancements in aluminium and glass technologies, and competitor products.
   Conduct product training sessions and technical workshops for clients, staff, and partners to educate them on our solutions.
   Provide insights and feedback to the product development team based on market and client feedback.
   
5. Project Coordination and After-Sales SupportCoordinate with project managers and engineering teams to ensure projects meet timelines, quality standards, and client specifications.
   Provide post-sale technical support, troubleshooting issues related to installation or product performance.
   Assist clients with technical documentation, warranty claims, and other post-sales service requirements.
   
6. Market Analysis and Strategy DevelopmentConduct market research to identify potential business opportunities and assess client needs and competition.
   Collaborate with the sales and marketing teams to develop strategies for expanding the company’s market presence.
   Contribute to sales forecasting, budget planning, and achievement of sales targets.
   

Requirements:

• Education: Bachelor's degree in Engineering (Mechanical, Civil, or related field) or a relevant technical field.
• Experience: 5+ years of experience in technical sales, preferably within the aluminium and glass industry or a related field.
• Technical Skills: Strong understanding of aluminium and glass applications in construction, including curtain walls, facades, windows, and doors.
• Sales Acumen: Demonstrated experience in sales negotiation, proposal development, and relationship management.
• Communication Skills: Excellent verbal and written communication skills for interacting with technical and non-technical clients.
• Problem-Solving: Ability to offer creative and effective technical solutions to meet client requirements.
• Software Proficiency: Familiarity with CAD software, CRM tools, and Microsoft Office Suite.

Key Attributes:

• Customer-focused mindset with a consultative sales approach.
• Strong analytical and technical problem-solving skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Willingness to travel for client meetings, site visits, and project inspections.

• Reporting to Sales Director

• Provide support to Sales Engineers on quotations and proposals

• Handling of incoming calls and follow-up tele-enquiries, email-enquiries

• Process of sales orders and ensure orders fulfilment

• Coordinating all deliveries to ensure efficient and effective services to the customers. Assist in the unpacking of shipment to re-arrange for local delivery.

• Create and maintain both inventory and customer databases. Conduct mass mailing and tele-marketing periodically

• Assist in organizing exhibitions and seminars. Manage samples, catalogues and flyers

• Any other ad-hoc duties assigned

Requirements:

• Diploma or equivalent

• Minimum of 3 years experiences in sales admin support and end-to-end order processing

• Team player, self-motivated, proactive and able to work independently

• Display initiative to follow up with teams or customers

• Good at coordinating and clear of priorities.

• Able to display trouble-shooting skills independently, when needed.

• Good communication skills on both email and call

• Proficient in computer knowledge (Microsoft Office) and SAP (willing to learn)

• Some experience in 3rd party logistics and willing to assist in unpacking of shipment

• Location: Bukit Merah/Henderson | Mondays to Fridays (8:30am to 5:15pm) with hybrid arrangement of 1-day WFH

• Monthly salary + AWS + Variable Bonus.

• Candidates available immediately or short notice preferred

We invite interested and qualified candidates to send in your updated resume (MS Word Format), stating your reasons for leaving each employment, your current and expected salary to [email protected]and cc [email protected]. Please indicate the position you are applying in your email subject. Your interest will be treated with strict confidentiality.

We regret to inform that only shortlisted candidates will be notified

EA License: 90C3627

EA Reg No: R1108020

We are hiring! Passion or interested with the retail and jewellery trade? Join us now!

• Future career advancement opportunities
• Friendly working environment
• 20 working days per month

Responsibilities:

• Perform sales, trade-in and loan transactions of gold and timepieces
• Attend to phone enquiries
• Assist in resolving any administrative problems
• General administrative duties
• Provide professional and excellent customer service to all customers
• Assist in daily operation and housekeeping duties
• Maintain a pleasant and clean store appearance
• Other ad hoc duties as assigned by manager

Requirements:

• Basic computer knowledge
• Service-oriented with strong interpersonal skills
• Dynamic, proactive and sales driven
• Team player with positive working attitude
• Proficient in conversational english, other language skills will be advantageous
• Basic PC data entry skills
• Able to work as a team player
• Mid-career job switchers and fresh graduates welcomed

Interested candidates please apply with us today!

*We regret only shortlisted candidates will be notified.

• Valid driver's license.
• Clean driving record.
• Special licenses may be required to operate certain vehicles.
• Experience may be required or preferred.
• Willingness to adhere to assigned routes, schedules, safety procedures, and transportation laws.
• Strong time management and customer service skills.
• Ability to walk, drive, lift, and carry heavy items for extended periods.
• Attention to detail.
• Required to work on weekends.
• Need unload the goods, Must be physically strong.
• Accept day/night shifts.
• Housekeeping of vehicle after every work shift to ensure the vehicle is kept clean and in good condition for use the following work shift.
• More than 6 years of driving experience

A Sales Assistant Manager supports the Sales Manager in driving sales, managing the sales team, and ensuring customer satisfaction. This role combines both sales and management responsibilities and is key in helping achieve the company’s revenue targets.

Job Description

• Assist in Sales Planning: Help develop sales strategies, set sales targets, and implement sales campaigns.

• Team Supervision: Support in overseeing the sales team, including training, mentoring, and performance evaluation. Act as a leader in the absence of the Sales Manager.

• Customer Relations: Handle escalated customer issues, manage relationships with key clients, and ensure a high standard of service.

• Sales Tracking and Reporting: Monitor sales metrics, track performance against targets, and report to upper management.

• Inventory and Merchandising: Ensure that products are available, well-stocked, and presented effectively to attract customers.

• Collaboration: Work closely with other departments, such as marketing, to support promotional efforts and improve sales performance.

• Administrative Tasks: Manage schedules, prepare sales reports, handle documentation, and assist with budgeting and forecasting.

Requirements

• Experience: Usually, 2-4 years of experience in sales or retail, with some supervisory or management experience.

• Education: A bachelor’s degree in business, marketing, or a related field is often preferred.

• Skills:

• Strong leadership and team management abilities.

• Excellent communication and interpersonal skills.

• Analytical skills to interpret sales data and identify trends.

• Customer service-oriented mindset.

• Ability to handle and resolve conflicts effectively.

• Technical Proficiency: Familiarity with sales software (e.g., CRM systems) and standard office software (Excel, Word).

This role is ideal for someone looking to step into a managerial role while directly contributing to the sales function and customer success.

* Develop and maintain strong in-store product knowledge

* Assist walk-in customers in purchasing products

* Promote products and optimize sales opportunities

* Attend to customer orders and inquiries

* Perform housekeeping duties to maintain the store’s cleanliness and image.

Requirements:

* Service-oriented and passionate to go the extra mile for customers

* Good discipline and honesty

* Good team player, vigilant and energetic

* Effective interpersonal skills and love to interact with people

* Well-groomed and always observe the good image and reputation of the company

* Required 5 yrs sales experience

Responsibilities:

* Supervise and lead a team of maintenance technicians specializing in waterproofing.

* Plan, schedule, and coordinate maintenance activities to ensure timely completion of waterproofing projects.

* Inspect and assess existing waterproofing systems to identify potential issues and recommend solutions.

* Ensure proper application of waterproofing materials and techniques according to industry standards.

* Monitor ongoing projects to ensure quality, safety, and compliance with company standards and client specifications.

* Troubleshoot and resolve any issues that arise during maintenance or repair work.

* Communicate effectively with clients, subcontractors, and project managers to provide updates and ensure customer satisfaction.

* Prepare reports on maintenance activities

Requirements:

* Proven experience as a Maintenance Supervisor or in a similar role within the waterproofing or construction industry.

* In-depth knowledge of waterproofing techniques, materials, and industry best practices.

* Strong leadership and team management skills with the ability to supervise and train a team effectively.

* Excellent problem-solving skills and the ability to troubleshoot maintenance issues.

* Strong understanding of safety regulations and the ability to enforce safety protocols on-site.

* Good communication skills, both written and verbal, with the ability to interact with clients and team members professionally.

Job Description & Requirements

Here’s what your responsibilities will be:

• Provide excellent customer service, accurate information, inspiring your team to deliver a great shopping experience
• Recommend and promote products to customers, executing campaigns and activities in store
• Accurate stock movement’s admin (e.g. delivery check, stock transfer)
• Maintaining an overview of your outlet to drive sales and profitability
• Acting as a role model to your team, inspiring and developing them to be future leaders
• Responsible for achieving sales target
• Acting as a role model to your team, Manage and coach the team on ways to handle customers’ enquiries / feedback / complaints in a professional manner according to the brand’s service standards and expectations

Requirements:

• Be able to work collaboratively in a team
• Good communication and negotiation skills
• Able to work on retail operational hours which includes Weekends and Public Holidays
• Ability to prioritize, work under pressure, meet deadlines, and handle customers professionally
• Possess good problem-solving skills, self-motivated with a strong ability to set goals, delegate work and follow up on results
• Possess good interpersonal skills and be able to work independently
• 6 days, 9 /12 hour shift (rotation of shift)

1. Provide strong commercial support to ensure customer satisfaction in terms of product supply and service.
2. Develop a deep understanding of Sensetac’s products to provide effective support to clients.
3. Manage client projects and arrange timely sample deliveries, working with cross functional teams to ensure objectives are met.
4. Assist to develop inspiring market trends and concepts, keeping abreast with trends in the region.
5. Coordinate marketing events, such as trade shows and webinars, working closely with cross functional teams to ensure alignment of event goals.
6. Provide support in various digital marketing activities as required.
7. Perform other ad-hoc duties as assigned.

Requirements

• Diploma in Business, Marketing, Chemistry, Food Science or a relevant discipline.
• At least 2 years of relevant experience (experience in the flavour industry an advantage).
• Detail-oriented with strong written and verbal communication skills.
• Effective team player, with good interpersonal skills.
• Fluent in English and Mandarin to communicate with clients.
• Knowledge in digital marketing tools a plus.

We regret that only shortlisted applicants will be notified.

Join a vibrant community that places love and care at the heart of its mission!

This inclusive school has been transforming the lives of children with diverse learning needs for over 13 years. Dedicated to helping individuals from 4 to 40 years old, they create a nurturing environment where students thrive through education, vocational training, and life skills development.

You’ll be part of a passionate team fostering inclusivity, offering high-quality education, and making real, positive impacts on families and students!

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Work Location:
Woodlands

Working Hours:
8:30 AM – 5:30 PM, Monday – Friday

We are looking for a Special Needs and Inclusive Education Specialist to work with children aged 7 to 12. In this role, you will nurture and support students' growth, develop Individualized Education Plans (IEPs), and collaborate closely with your team to ensure students’ well-being and success.

Key Responsibilities:

• Provide care and supervision for students with diverse learning needs.
• Plan and monitor IEPs, student progress, and activities.
• Organize daily routines, exercises, and activities for physical well-being, life skills, and hobbies.
• Foster positive communication with parents, caregivers, and staff about student progress.
• Participate in organization events and initiatives.

Requirements:

• Prior teaching experience is required.
• Experience in working with special needs individuals is an advantage but not mandatory.
• A strong passion for supporting children with diverse learning needs.
• Good communication and teamwork skills.

Make a Difference Today
By joining us, you will not only be part of a supportive and passionate team but also help shape the futures of children with diverse needs, empowering them to reach their full potential.

Apply Now!
If you’re committed to making a meaningful impact, we invite you to apply and start your inspiring journey today!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Requirements

· Proven experience as Supervisor or similar role

· Organizational and leadership abilities

· Communication and interpersonal skills and Problem-solving skills

· Self-motivated with a results-driven approach

· Able to work start job from 4am

· Must work on weekends/PH.

Responsibilities

· Set daily/weekly/monthly objectives and communicate them to employees

· Organize workflow by assigning responsibilities and preparing schedules

· Oversee and coach employees

· Identify issues in efficiency and suggest improvements

· Enforce strict safety guidelines and company standards

. Communicate with employees regularly to solve problems that arise

Requirements

. Have many years of work experience

· Proven experience as Supervisor or similar role

· Organizational and leadership abilities

· Communication and interpersonal skills

· Problem-solving skills

· Able to work start job from 4am

· Must work on weekends/PH.

Responsibilities

· Set daily/weekly/monthly objectives and communicate them to employees

· Organize workflow by assigning responsibilities and preparing schedules

· Oversee and coach employees and identify issues in efficiency and suggest improvements

· Enforce strict safety guidelines and company standards

Driver to be familiar with all Singapore roads.

Able to plan the routes at the beginning of the day.

Housekeeping of vehicle after every work shift to ensure the vehicle is kept clean and in good condition for use the following work shift.

Accept day/night shifts.

Required to work on weekends.

Need unload the goods, Must be physically strong.

More rhan 5 years of driving experience

Requirements

· Proven many years of experience as Supervisor or similar role

· Organizational and leadership abilities

· Communication and interpersonal skills

· Self-motivated with a results-driven approach

· Problem-solving skills

· Able to work start job from 4am

· Must work on weekends/PH.

Responsibilities

· Set daily/weekly/monthly objectives and communicate them to employees

· Organize workflow by assigning responsibilities and preparing schedules

· Oversee and coach employees

· Identify issues in efficiency and suggest improvements

· Enforce strict safety guidelines and company standards

Responsibilities:

· More than 7 years of experience as a chef and responsible for food preparation and cooking to standard operating procedures;

· Ensure smooth operations and allocation of duties within the kitchen;

· Ensure that all orders are fulfilled promptly and to expected standards;

· Attend to kitchen-related duties stock- checking and inventory and ordering;

· Practice and ensure good hygiene and housekeeping standards within the kitchen;

· Ensure food is stored, prepare, and presented safely and hygienically;

· Uphold high standards of food quality to ensure customer satisfaction.

. Control the cost of ingredients to avoid waste. Include negotiating the purchase price of ingredients, controlling the amount of ingredients used, and making reasonable use of leftover ingredients.

Requirements

· Strong experience in Chinese cuisine including all varieties of noodles and rice

· Profound knowledge of different kinds of beverages

· Deep knowledge of every aspect of Chinese dishes

· Proficient with Chinese specialty equipment

· Ability to manage numerous tasks, assign responsibilities and display high patience

Driver to be familiar with all Singapore roads.

Able to plan the routes at the beginning of the day.

Housekeeping of vehicle after every work shift to ensure the vehicle is kept clean and in good condition for use the following work shift.

Accept day/night shifts.

Required to work on weekends.

Need unload the goods, Must be physically strong.

Many years of driving experience, obey the boss's instructions,have a professional spirit take good care of th vehicle

Are you highly motivated, enthusiastic, and possess excellent programming skills? Join our growing company, where we offer not only a challenging career in an innovative technology environment.

We are currently seeking a Sales Coordinator for our office in Singapore. If you're ready to take your career to the next level, we welcome your application.

Job Description:

• Perform full sales coordination process such as: customer service support, generate sales order and invoice, making sure that deliveries have been made.
• Coordinate shipping arrangements with customers, forwarders, or respective service providers.
• Keep track of shipment details.
• Update customer on delivery status and inform customers of unforeseen delays or problems.
• Handle RMA / PNR / Factory return.
• Handle various import and export and shipping documents for overseas orders.
• Manage shipment of software / hardware for project.
• Liaise with the internal department for smooth processing and timely delivery.
• Create TS number for replacement.
• Scan Delivery Order, Invoice and save to server accordingly.
• Check SN/MAC ID for GPQM144 and request procurement to get the license.
• Other ad-hoc duties.

Requirements:

• Polytechnic or Degree holder with at least 1 year of experience in sales coordinating or sales support related work.
• Proficient in Microsoft Word and Excel.
• Service oriented and able to communicate with all levels of suppliers and customers.
• Strong problem-solving skills and attention to detail.
• Strong analytical, organization, and time management skills.
• Team Player, multitask, work independently.

The position reports to derector and communicate with sales team.

JS Timber Pte Ltd looking for potential employee to work long term and develop with the company for theconstruction industry market.

Specific Responsibilities:

1. Sourcing potential customer

2. Maintain relationship with potential customer

3. Achieving target allocated

4. Preparing quotation and replying emails request from potential customer

Competencies:

1. Productivity software skill - Record and update sales

2. Sales skill - Understand the market need and response to customer enquiries

3. Marketing Qutreach Skill - able to utilize the public contacts for new customer

Duration of attachment Offered:

6 month

Kohepets is one of Singapore' largest online pet stores in Singapore. We are growing rapidly in the pet food and pet supplies online retail space and are currently looking for energetic and highly-motivated people to join our team.

• Located in Woodlands (walking distance to Admiralty MRT Station)
• Monthly salary of $2,600 to $2,950
• Working hours: 8am to 5.30pm (Mon to Fri)
• Staff discounts for confirmed staff
• 13th month bonus and medical benefits
• Development and advancement opportunities

Job Description:

1. Ensure the timely and accurate listing of new products, as well as the on-going refinements and updates to listing descriptions, images and pricing. This workstream shall span across the company’s various e-commerce platforms including the company’s own website (Shopify), and other 3rd party platforms (Shopee, Lazada, Amazon and TikTok Shop).
2. Collaborate with the various departments and teams in the company to create and implement brand-consistent and appealing online promotional materials for e-commerce platforms, e.g. banners, photo collages, infographics and short-form videos.
3. Maintain a strategic overview of key operational policies imposed by the 3rd party e-commerce platforms and ensure that these are carefully reviewed and integrated into the company’s existing SOPs and workflow. These pertain to key operational aspects such as shipping rates/deadlines, returns and refunds, listing violations, order cancellations, and customer service recoveries.
4. Coordinate with the Customer Service team to ensure that customer service interventions for the platforms, e.g. redeliveries of missing items, collecting back defective orders from customers, are constantly reviewed against the platforms’ policies and protocols.
5. Maintain a strategic overview of the various campaigns and promotional mechanics available on 3rd party e-commerce platforms, and to develop and execute impactful campaigns and promotions that will yield long-term improvements for our e-commerce platforms.
6. Work effectively with the assigned account managers from 3rd party e-commerce platforms to increase sales through the monthly campaign cycles, and also to ensure the company’s long-term interests and strategic considerations are safeguarded.
7. Develop and review SOPs and workflows for the company’s operations and selling activities on the 3rd-party e-commerce platforms.
8. Contribute (as the domain expert on e-commerce) to the company’s continuous improvements efforts to streamline costs and optimize results for our e-commerce operations.
9. Ensure (as part of the operations team’s daily priorities) that time-sensitive procurement activities, e.g. sending of daily orders to the Company’s pool of Suppliers, are completed before the daily cut-off timings to ensure that deliveries and/or pick-ups from Suppliers are able to meet the Company’s service commitments.

Required Attitudes, Skills and Experience

• Proficient in Shopify and search engine optimization (SEO)
• Proficient in graphic design and video editing tools (e.g. Photoshop/Illustrator, Canva, Capcut)
• Proficient in common productivity apps and software, e.g. Microsoft or Google Office
• At least 3 years of experience in managing e-commerce operations on 3rd-party platforms (e.g. Shopee and Lazada)
• Adaptable to fast-changing operating environments and contexts
• Highly-dependable, focused & motivated team player with a positive attitude
• Strong communication skills
• Attentive to details, with a proven ability to interpret data and trends and to apply them to sound decision-making.
• Prior experience in pet food or pet supplies industries (big advantage)

• Primarily responsible for solving technical business solution needs of partner and/or end user by providing presales support
• Develop working proficiency and obtain certifications on assigned products and technologies through self-directed and formal training
• Responsible for conducting hands-on POC independently
• Independently present vendor’s solution to partners and end-users
• Provide updates and trainings to partners and end-users when required
• Collaborate, work closely and support product managers and channel account managers, in bringing opportunities to closure
• Provide timely and accurate reporting

Requirements:

• Degree / Diploma in IT / Computer Studies or equivalent
• Minimum 2 years of hands-on experience in IT network and Cybersecurity domain
• Strong knowledge of security and networking infrastructure environment
• Process good analytical, communication, interpersonal and personal skill
• Good attitude with willingness to learn
• Demonstrate high level of independence

Yee Jie Ling Jaslin | EA Reg. no.: R1440114

RS Recruitment Agency LLP | EA Licence no.: 17C8809

Job Description

• Process orders and coordinate with internal departments to ensure orders are fulfilled and delivered promptly with satisfaction
• Work with customers on product enquiries, delivery status and other administrative works
• Act as Customer Service officer and respond to all customer enquiries & feedback promptly (training will be provided)
• Administrative duties
• Prepare Quotation and Sales orders
• Support sales to ensure customer and product satisfaction.

Job Requirements:

• Minimum GCE 'N' levels or diploma equivalent
• Excellent communication skills, both written & spoken
• Proficient with MS Office Skills (Excel / Word)
• Team player with good problem solving skills
• Proficient in English & Mandarin

Responsibilities:

Assist the team with administrative support on:

• Attend to customer online enquiry and quotation (E.g., Facebook, Instagram, Email, Phone calls).
• Prepare monthly report for all enquiries and present during meeting. Participate on customer journey related meetings and campaigns.
• Answer calls or enquires professionally to provide information about products and services, take/ update orders, or complaints.
• Route Planning – Manage all clients appointments scheduling.
• Communicate effectively with operation team to make sure that jobs are deliver professionally
• Keep records of customer interactions and transactions, recording details of enquiries, complaints, and comments, as well as actions are taken, for team to improve as well as use for decision making during marketing strategies planning.
• Follow up to ensure that appropriate actions were taken on customers' requests
• Refer unresolved customer grievances or special requests to designated departments for further investigation
• Participate and execute marketing campaigns
• Issue invoice and update payment to sccounting software
• Preparation of sale and sale-related reports on a timely basis.
• Supporting the company with other administrative tasks
• And any ad-hoc jobs as per required

Requirment

• At least 2 year(s) of relevant working experience in sales and admin
• Skills for Excel and PowerPoint
• Able to work independently
• Willingness to learn new things

Responsibilities:

• Build & maintain good relationships with new and/or existing clients and provide quality after-sales service.
• Provides administrative support to sales department
• To follow up on all enquiries, preparing proposals where necessary
• Manage the CEO’s calendar
• Provide secretarial and administrative support to CEO
• Maintain strict confidentiality and professionalism at all times
• Any other ad-hoc duties as may assigned

Requirements:

• Able to multitask, prioritize, and manage time efficiently.
• ITE or Diploma in business studies, administration, or equivalent
• Proficiency in Microsoft Office
• Singaporean Only