Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.

You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Technical Support to customers and partners
• Provide configurations, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc

PURPOSE AND SCOPE

KEY ROLES AND RESPONSIBILITIES

• Conceive, evaluate, and recommend effective leads generation strategies with a good understanding of the business and customer base.
• Execute leads generation campaigns and drive the efficacy of such projects to ensure maximum outreach to targeted leads
• Evaluate incoming leads (through the websites or other means) and qualify/ score the viability of the interested leads if our product and solution will be a good fit.
• Collaborate and communicate with the Business Development team on the customer’s requirement and to optimize on the customer acquisition strategy for the respective leads.
• Ensure that the necessary marketing collaterals are in place and provide inputs and suggestions to the marketing team on how to better reach the customers.
• Communicate effectively with the prospective customers and provide preliminary proposals based on the guidance provided by the Business Development team.
• Register any incoming leads and the progress made on the discussion with the leads using the in-house CRM software to ensure that all leads are being tracked.
• Perform data analysis on the leads data and summarize the findings as inputs for the Business Development team to develop the sales strategy.

QUALIFICATIONS & EXPERIENCE

• Bachelor’s Degree in any specialisation
• At least 2 years of relevant experience as leads generation specialist. Experience in online and offline/physical leads generation campaigns will be very relevant
• Good interpersonal skill and able to communicate well with the leads to understand their requirement.
• Good knowledge on the use of CRM to track leads generation and analyze the data
• Good understanding of the energy and renewables business will be an advantage.

SKILLS/COMPETENCIES & PREFERRED CHARACTERISTICS

• Self-initiator and self-directed in managing his/ her responsibilities and undertaking projects with good planning and organization.
• Proven ability to communicate effectively with key internal and external stakeholders.
• Meticulous in handling an influx of leads and organized to ensure all leads are effectively tracked.
• Comfortable in reaching out cold to stakeholders, partners, and leads

Roles and responsibilities:

Respond to and manage customer enquiries

Maintain customer and sales records

Maintain company database

Assist in preparing costing estimates and quotations

Prepare and send invoices and service receipts to customers

Maintain inventory to ensure sufficient supplies

Assist with HR matters such as claims, leave records, any other duties assigned

Data entry and general administrative tasks

Any other ad-hoc duties assigned

Requirements:

Diploma or Degree preferred

Proficient with Microsoft applications such as word, excel, powerpoint

Good communication skills

Good command of english (minimum), both written and spoken

Able to work independently with a good working attitude, willing to learn

Attention to detail and good organisation skills

Able to start work immediately or within short notice preferred

Sales Executives

Art N Craft Printing Pte Ltd

Responsibilities

· Generate sales through various methods (outbound cold calling, door-to-door, presentations, etc.)

· To develop and manage existing client account relationships to increase revenue spend and /or by targeting relevant leads in order to bring in new business

· Achieve Monthly sales target

· Build good relationship with client

Requirements

• Relevant Experience in Local Printing, Design, Media, Advertising Industry
• Established Client base / Portfolio
• Passion and enthusiasm
• Sales & Result Oriented
• Pleasant personality with good communication and interpersonal skills
• Computer Literate
• Liaise with English and Mandarin speaking customers
• Training Provided

Job Benefits

• 5 day work week

• Basic + Commission

Interested applicants, please send resume including availability, recently Photo and expected BASIC salary to: [email protected]

Art N Craft Printing Pte Ltd

Blk 65A Jalan Tenteram #01-06/07 St Michael Industrial Estate Singapore 328958. Tel 62551996

• Minimum 3 years as a Sales administrator or Sales support agent relevant experience is required.
• Proficient knowledge of MS office such as Excel.
• Preferably with SAP knowledge and experience.
• Perform the full cycle sales operation.
• Check data accuracy in orders and invoices.
• Prepare weekly sales performance and status reports.
• Excellent communication and interpersonal skills.

• Diploma in Information Technology or Computer science or any computer related subject.
• At least 1 year of relevant experience.
• Good knowledge in PC hardware, LAN and Windows OS.
• Resourceful and able to resolve problems independently using online and offline resources.
• Well organized, proactive and self-directed.
• Able to perform with minimal supervision and a team player.
• Shift duty and weekend support are required when needed.
• Good communication and Interpersonal Skills.

Sales

1. Execute Business Development Plan in Singapore primarily for System Certification and related products and services

2. Understand and devise pricing strategy for each product (Certifications / Training) for various verticals

3. Work closely with the Key Accounts Manager and align efforts to achieve over all business targets by conducting primary and secondary research

4. Manage a few accounts, clients for continual enquiry generation

5. May have to travel within the region to meet potential clients and stake holders

6. Strategy formulation, plan, define and establish a short term / long-term business development plan

7. Estimation and Quotation preparation. Initial vetting of contracts as advised upon by the Key Accounts Manager.

8. Prepare and conduct joint review of monthly sales reports with Key Accounts Manager

9. Assist the Key Accounts Manager on live projects and real time client interaction

10. Carrying out other duties as may be entrusted by the Key Accounts Manager/Country Head.

Job Requirement:

· Good communication skills

· Resourceful, fast learner and strong interpersonal skills

· Good proficiency in both written and spoken English

· Resilience to always go the extra mile

· Diploma or Degree Level Candidates in Business Management or Engineering or any relevant fields

Candidates without experience are welcome to apply.

Training will be provided.

Responsibilities:-

- Develop and achievement of sales activities, profit and strategic objectives

- Presentation to clients to introduce company profile and services

- Provide solution and prepare proposal and quotation to clients

- Prepare Sales schedules and reports

- Identify and evaluate new business prospects and establish new client relationship

- Responding to incoming email and phone enquiries

Requirements:-

- Any qualification welcome

- Prefer accounting sales experience

- Independent with good negotiable skills

- Able to hold discussion with client

- travel to client's office

Other Detail:-

- Commission up to 20% per case

(Average minimum around $800 per case)

- Good performer can be promoted as Team Leader (Sales)

Responsibilities:

• Track and manage the Centre’s assets, funding, procurement, manpower and space resources.
• Manage the Centre’s special programmes and daily operations.
• Prepare progress reports, audit and budget statements in a timely manner
• Provide updated and organized data capture and management on centre information
• Be part of the working team to ensure that the Centre operates at maximum efficiency and complies with policies, procedures and standards.
• Provide workshop/conferences/events support and visits to the Centre
• Serve as a liaison to internal and external stakeholders
• Provide effective executive support to Centre Directors
• Continual review of work processes for improved efficiency and effectiveness in administration
• Any ad-hoc duties assigned by Centre Directors

Requirements:

• A good degree in any discipline from a recognized university with at least 3 years of relevant working experience. Applicants with working experience in a university capacity preferred.
• Excellent command of spoken and written English.
• Strong analytical and problem-solving skills
• Meticulous, adaptable and able to multi-task.
• Able to work independently
• Proficient in Microsoft Office applications

Responsibilities:

I conceptualise, design and produce creative assets for Decathlon Singapore marketing & communications 

• Conceptualise and design marketing collaterals and creative assets for both in-stores and digital platforms in adherence to brand guidelines and store concept
• Develop engaging and conversion driven in-store communications (e.g. entrance facades, window display, signages etc.) for commercial campaigns and store needs
• Liaise closely with print production companies to ensure quality and excellent delivery of materials on time
• Manage the production and budget for the printing of materials
• Conceptualise and develop creative designs and graphic artwork for e-commerce website banners, social media, and EDM
• Collaborate closely with the Graphic Design Lead, Communications Team, Digital Marketing Team, and Store Concept Leader

I execute photography and videography for Decathlon Singapore marketing & communications

• To create video and photo content for all commercial campaigns for both in-stores and digital platforms
• To manage the production of videography and photography content 
• To liaise with creative agencies and freelancers for production of creative assets when required 
• Accountable for all video and photo content across the Decathlon channels
• Management of the content calendar for production purposes
• Liaise with creative agency for all production shoots and be on site for all production shoots within Decathlon
• Provide highly engaging video content and memorable photo content
• Create animation storyboards for all video shoots
• Support the Social Media Lead in ideating social media content across Decathlon Singapore’s Facebook, Instagram, TikTok and YouTube to drive followers and engagement

WHO WE ARE LOOKING FOR;

• VITAL in your daily activities
• RESPONSIBLE, self-motivated & adaptable in the field of a fast paced and changing environment
• CUSTOMER-CENTRIC with strong sense of service and the willingness to help others
• You practice sports and are sports Passionate
• Collaborative team players with excellent communication skills to collaborate closely with various stakeholders
• Minimum 2 years work experience in marketing, design, creative agency, production house, or related field
• Bachelor degree or diploma in film, media, communication, journalism, marketing or related fields
• Be proficient in adobe creative suite apps (Premiere, Photoshop, Illustrator, Lightroom, etc..)
• Strong proficiency in Motion design (After Effects, Animate)
• Operate a variety of camera and equipment (DSLR, Gimbal, Drone, GoPro and Insta360, etc.) to shoot all content 
• Strong portfolio showcasing conceptual thinking and technical abilities in graphic design, branding and illustrations
• Possesses an excellent eye for design, detail-oriented and has a great understanding of styles, layouts, colours and typography
• Able to work in a fast-paced creative environment with the ability to multitask and prioritize projects

• Salary will commensurate with experience
• Monthly bonus based on sales performance - up to 10%.
• Profit sharing based on company performances.
• Staff discount across all brands
• Medical and insurance benefits
• Local and Global opportunities for career/ zig-zag progression and/or specialization (You decide your own career path!)

By applying, you consent to the collection, use and disclosure of your personal data in accordance with our Privacy Policy (https://www.decathlon.sg/s/privacy-policy).

Key Responsibilities:

• Act as the primary point of contact for assigned clients, understanding their business needs, and providing proactive guidance on the utilization of our HRMS and accounting software.
• Retain existing clients by understanding problems faced clients from our system to facilitate user adoption and proficiency.
• Develop and maintain strong, long-term relationships with clients, actively listening to their feedback and identifying opportunities for enhanced service delivery.
• Collaborate with the sales and support teams to relay customer feedback and contribute to the improvement of our software products.
• Monitor customer health metrics, analyze usage data, and prepare reports to track customer satisfaction and identify areas for improvement.

Requirements:

• Bachelor’s degree in Business Administration, Information Technology, or a related field is advantageous.
• Proven experience in a customer-facing role, preferably in a SaaS or technology company.
• Strong understanding of HRMS and/or accounting software systems is advantageous.
• Exceptional communication and interpersonal skills with the ability to engage effectively with clients at various levels.
• Analytical mindset with the ability to interpret data and derive insights to enhance customer success initiatives.
• Proactive and solutions-oriented approach towards customer needs.

As a BDR intern at Intellect, your primary responsibility will be to drive the initial stages of the sales process. You will actively engage in prospecting, cold calling, and lead generation to identify potential clients. Conduct thorough research on target companies and industries to tailor outreach strategies. Your goal is to secure meetings with key decision-makers, providing them with insights into Intellect's mental health solutions. This role is instrumental in expanding Intellect's client base and contributing to the company's growth. It offers a valuable opportunity to develop essential skills in sales, communication, and market research within the mental health sector.

Prospecting and Lead Generation:

• Identify potential clients through market research, leveraging online platforms, and other relevant resources.
• Generate leads and maintain a comprehensive database of potential clients.

Cold Calling and Outreach

• Initiate and conduct cold calls to engage with decision-makers in target companies.
• Tailor communication to effectively communicate Intellect's mental health solutions and benefits.

Research on Companies:

• Conduct in-depth research on target companies, understanding their organizational structure, pain points, and industry trends.
• Provide insights to enhance outreach strategies and align solutions with client needs.

Meeting Setup:

• Secure and schedule meetings with key decision-makers to present Intellect's offerings.
• Collaborate with the sales team to ensure a smooth transition of leads into the sales pipeline.

Communication and Relationship Building:

• Maintain clear and professional communication with potential clients.
• Build rapport and establish the foundation for long-term relationships with prospective customers.

Collaboration with Sales Team:

• Work closely with the sales team to understand client requirements and contribute to the overall sales strategy.
• Provide regular updates on lead generation activities and progress.

Documentation and Reporting:

• Keep detailed records of interactions and maintain an organized database of leads.
• Provide regular reports on outreach efforts, successes, and areas for improvement.

Continuous Learning:

• Stay informed about developments in the mental health industry and incorporate knowledge into outreach strategies.
• Actively seek feedback and use it for professional development.

• Currently a university student. Pursuing a degree in Sales, Business, Psychology, or a related field would be beneficial. However, the focus should be on the individual's skills and aptitude.
• Open to students from Singapore (hybrid), Philippines (remote), Malaysia (remote) and Indonesia (remote)

• Clear and effective verbal and written communication to engage with potential clients and articulate Intellect's value proposition.
• Strong research skills to gather comprehensive information about target companies, industries, and market trends.
• Basic understanding of sales principles and a natural inclination for identifying and pursuing business opportunities.
• A competitive mindset with a drive to achieve targets and surpass goals, akin to the determination seen in athletes.
• Ability to adapt to dynamic situations and modify outreach strategies based on client responses and market feedback.
• Skill in building and maintaining professional relationships, as well as the ability to establish rapport with diverse personalities.
• Willingness to work collaboratively with the sales team, sharing insights, and contributing to collective success.
• Strong organizational skills to manage lead databases, schedules, and documentation efficiently.
• Comfort with using technology and CRM tools to streamline lead generation, communication, and reporting processes.
• Proactive mindset with a willingness to take the initiative in identifying new opportunities and contributing ideas to improve processes.

• Working with the English Curriculum to lead, coach and manage the preschool curriculum team of both full-time curriculum specialists and part-time teacher consultants.
• Responsible for the design, development and production of high quality lesson materials for the Preschool English programmes at The Company that meet business needs and timelines.

1. Envisioning, planning and designing of the curriculum, as part of the senior curriculum team, to ensure alignment with The Company teaching and learning model and ECDA requirements.
2. Implementing the curriculum design through preparation of schemes of work and lesson schedules.
3. Developing, writing, and editing lesson materials and teacher guides, which will include conducting research, sourcing for materials and designing engaging learning activities.
4. Designing and developing assessment activities that are aligned with The Company's teaching and learning model.
5. Providing training and briefings as support for teachers to be able to use the curriculum materials effectively.
6. Reviewing and revising curriculum to maintain quality and a competitive edge.

• Has experience in preschool education setting, preferably in a leadership and curriculum capacity.
• Good working knowledge of the English lanaguage teachings.
• Creative, dynamic, innovative, and excited to learn and take on new challenges.
• Flexible and able to manage change and ambiguity well.
• Careful, meticulous and has an eye for detail.
• Embraces the need for administrative work as part of managerial and curriculum work.
• Well-organised in terms of time and tasks, and able to work under tight deadlines.
• Excellent language skills, with a love for reading and writing.
• Leader, team player, with effective interpersonal and communication skills.
• Highly proficient in Microsoft Word, PowerPoint and Excel.

• Diploma/Degree in IT/Computer Science.
• Strong technical knowledge and minimum 2 years of relevant Technical/Application Support experience on multi technology platforms.
• Proficient with SQL queries, preferably on Oracle or MySQL.
• Experience in troubleshooting on Solaris/Linux.
• Experience in hosting platform include but not limited to Tomcat, JBoss, IBM Websphere/WebLogic is a plus.
• Proficiency in troubleshooting application issues, performing log analysis, and using monitoring tools.
• Provide timely and effective technical support for application related incidents and service requests.
• Troubleshoot and resolve application issue, both independently and in collaboration with develoment teams.
• Monitor application performance, identify bottlenecks, and implement performance enhancements.

Preferred Skillset:

• Java
• T-SQL
• PL/SQL
• Stored Procedure

• Diploma in Information Technology or Computer Science or any computer-related subject.
• At least 1 year of relevant experience.
• Good knowledge in PC hardware, LAN and Windows OS.
• Resourceful and able to resolve problems independently using online and offline resources.
• Well organized, proactive and self-directed.
• Able to perform with minimal supervision and a team player.
• Shift duty and weekend support are required when needed.
• Good communication and Interpersonal Skills.

Morning shift duty Once per week, ( 6 am to 2 pm).

Weekend support for system upgrade / cutover is about once every 2 months.

• Liaise with customers on delivery schedule
• Issue of invoices and delivery orders
• Update of sales reference listing
• Arrange delivery of items
• Activate warranty of equipment
• Assist in compiling of tender documents
• Government e-invoicing
• Any other ad hoc tasks as assigned

Job Description

• Support company distribution network.
• Follow up resellers inquiries.
• Fulfill resellers order requirement.
• Communicate and arrange with logistic department.
• Update new products info to regular customers.
• Support company's exhibition and roadshow.
• Support checking shipment details and Qty.
• Monitor stock level.

Requirememt

• Min. 1 year sales support experience.
• Know how to communicate properly with people.
• basic knowledge of Microsoft Office software.
• Good work attitude and glad to learn new product.
• Able to work over time for busy period (e.g like new product launch period and exhibition period)

A bit about us

We’re a world-leading smart mobility SaaS tech company with over 1.8 million active users. Our teams are collaborative, vibrant and fast-growing, and all team members are empowered with the freedom to influence our products and technology.

Are you curious, innovative and passionate?

Do you take ownership, embrace challenges, and love problem-solving?

We’re looking for a Senior Systems Support Officer who will empower us to provide the best-in-class technical support to our external customers and internal users of our software platform

You want to

● Give customers and internal users an excellent and stress-free experience while reaching out to support

● Assist users with configuring their applications to get it working exactly as they want

● Diagnose and find root causes to issues raised by customers and end users

● Log, track and manage support tickets using a ticketing system

● Build a knowledge base for problem diagnosis and resolution

● Setup processes and infrastructure to help increase efficiencies and reduce turn around times on support tickets

● Mentor and guide junior members of the team

● Work closely with 1st level support, the development and the quality assurance team to swiftly resolve issues as well as improve product quality and stability

You have

● More than 5 years of experience working in a technical support team

● Good experience in analysing application application logs

● Comfortable writing SQL queries to help diagnose issue

● Familiarity with Javascript / PHP / .Net / Python or similar programming languages

● Familiarity with command line for Linux

● A “never give up” attitude while trying to find the root cause of issues

● Take pride in solving issues quickly and contributing towards the improvement of product quality and stability

● An ability to understand issues faced by the user and have a thought process that is geared towards problem-solving

● Excellent verbal and written communication skills

• Willing to be on call over the weekends / holidays in a rostered setup.

• Healthcare Sales Specialist
• To promote sales of medical equipment, consumable products and provide solutions to Hospitals, Community Hospitals & Eldercare facilities.
• Build customer relationship and network.
• Maintain existing users and increase customer base.
• To focus on increasing customer interactions and improving relationships with Key Opinion Leaders.
• To organize, manage and follow through on any seminars and exhibitions assigned to by the company.
• Achieve Sales targets.
• Conduct product presentations and training programs related to agency products as well as product evaluation trials and survey feedback for new product developments.
• Detailed quarterly reporting which includes market intelligence, competition, promotional activities and changing customers’ needs.
• Manage product life cycle of all the different models & SKUs.
• Implement Brand management activities with strategic product positioning, benchmarking against major brand competitors.
• Jointly work with Manager to manage and develop new launch plans for all new models effectively to the right target segment. Be responsible to control project running cost for deals in the account responsible for.