• Manage and track the entire renewal process, coordinating and communicating customer renewal intentions with Sales, Finance and other members of the organization
• Working closely with partners and customers internally and externally, understanding contracts and the different terms and conditions aligned with each customer
• Generating and sending quotes 120 days in advance that meet the customers contractual requirements
• Engage customers in a value discussion surrounding their renewal building relationships with key stakeholders to help aid on-time renewals
• Working closely with Account Managers and Customer Success Managers on customer strategies and sales plans
• Provide information to internal and external customers regarding quotes, reinstatement's, co-termination and consolidation of contracts
• Work in a team environment to ensure the completion of assigned tasks within specified deadlines for an assigned region
• Provide information for internal management reporting
• Meet all contractual and reporting deadlines
• Perform additional duties as required

Job Description

• Provide day to day customer service support and administrative duties in engineering department.
• Deal with customers via multiple communication channels such as telephones, email and other CRM tools.
• Provide administrative support for engineering department such as spare parts quotation, service maintenance, preventive maintenance service, service appointments of all engineers and other ad-hoc assignment.
• Post-Warranty Service Contract Proposal to customers.
• Manage the preventive maintenance service by coordinating the customer for the PM schedule and update any changes in the records.
• Follow up with Engineers on open maintenance jobs.
• Review the service reports, process engineering quotation on repair work or spare parts and follow up with customer.
• Request quotation from the third party to do the subcontract work, and provide pricing to customer & certificate follow up.
• Act as the main control person for the receipts of all engineers’ job sheets & customer’s purchase/service order, and forwards to respective teams for further action.
• Monitor and update the job status in Microsoft D365 system, ensuring timely invoicing and job closure with customers.
• Responsible for administration of purchasing third party outsourced service contract with principal.
• Work closely with operations team members to coordinate the delivery and issue the billing with customer.
• Coordinate with sales team to arrange the engineers schedule for installation or service maintenance.
• Record case data and customer information accurately into Microsoft D365 for ease of reporting and follow-up.
• Arrange service tools calibration and maintenance by the third party.
• Provide the Guarantee and Maintenance (Labour and Comprehensive costs) price in tender.
• Getting all spare parts price list from Principals and convert to local pricing. To provide relevant price list for contract / tender purposes.
• Any other duties and responsibilities as and when assigned by immediate superior or management.

Job Requirements

• University degree or Diploma holder in any disciplines
• Minimum 3 years of relevant work experiences in a similar role.
• Good computer skills. Proficient in Excel, Word and Outlook.
• Working knowledge of CRM and ERP systems. Eg: Microsoft D365, Microsoft Dynamics
• Good command of written and spoken English
• This is a 1 year contract.

Competencies

• Adept at handling various communication channel on a daily basis, while consistently resolving customer’s issue.
• Good in communication and interpersonal skill, able to communicate with and influence people positively.
• A positive team member who is able to establish network and rapport with colleagues to achieve results.

Attributes

• Customer-orientated and able to deal with difficult customers.
• Passionate and energized, take initiatives and integrity to support business needs, enhancing individual/team productivity.
• Be a natural multi-task person who has a positive and proactive attitude in problem solving.
• Passionate and energized, take initiatives and integrity are key requisites to this position.
• Embrace the idsMED values of Loyalty, Integrity, Balance, Care, Agility, Reliability and Entrepreneurship.
• Show a genuine desire to care for others, with a Happy, Engaging, Approachable, Responsible and Trustworthy personality.

The Principal Change Specialist is a highly skilled subject matter expert, responsible for supporting strategic and transformational change management initiatives within the organization.

The primary responsibility of this role is to plan and drive the execution of change management initiatives activities and programs, thereby increasing employee adoption and usage.

This role may provide coaching to less experienced Change Management Specialists.

• Key Responsibilities:Supports and inputs into a proven industry standard digital change management model that drives best practice to amplify the effectiveness of strategy execution.
  Communicates with business leaders and project managers, and other stakeholders to ensure awareness of best practice and application of the Change Management model.
  Makes recommendations to support change and adoption.
  Understands and anticipates the direction of the business area(s)/unit(s), identifies opportunities, and makes recommendations to support change and adoption.
  Demonstrates understanding of the Change and Enablement approach and deliverables.
  Responsible for the regional support of the Change Management and Enablement function, creating and executing on plans and reporting on activities in the required forums.
  Adopts best practices, developing, and sustaining cross functional relationships.
  Acts as a change agent and enables communication between business, clients, and other relevant stakeholders.
  Deploys change management solutions and track program effectiveness in line with defined success criteria.
  Proactively aligns and secures change management engagement for strategic digital projects.
  Supports faster adoption, higher ultimate utilization and greater proficiency of the digital changes that impact people in the organization to increase benefit realization, value creation, ROI and the achievement of results and outcomes.
  Quantifies the progress of digital change management and transformation initiatives.
  Provides mentorship and guidance to less experienced Change Management Specialists.
  Performs any other related task as required.
  Knowledge and Attributes:Displays drive and is a champion of change.
  Excellent ability to drive continuous improvement and innovation.
  Excellent understanding of Enterprise level tools, systems, processes and business operations.
  Excellent knowledge of industry, trends and best practices in change management.
  Excellent verbal and written communication skills and display the required interpersonal skills to interact with a variety of stakeholders.
  Demonstrate strategic thinking ability.
  Resilient, able to approach problems from different angles and identify the most adequate solutions.
  Ability to influence others and move toward a common vision or goal.
  Flexible and adaptable; able to work in ambiguous situations.
  Resilient and tenacious with a propensity to persevere.
• 
  Academic Qualifications and Certifications:Bachelor’s degree or equivalent in Information Technology or Business Management or related field.
  Requirement for a formal industry recognized change management certification.
  Required Experience:
• 8+ years of experience in change management, technology adoption within a large-scale multinational technology services environment.
  Extended experience and knowledge of change management principles, methodologies and tools.
  Extended experience mentoring and guiding team(s) in Change Management initiatives, processes, tools.
  Extended hands-on experience in driving adoption projects / programs for a large organization.
  
  

Job Responsibilities:

• Provide Cloud ERP Project Implementation and Consultancy Services.
• Plan Project Schedule and Deliverables.
• Analyze and document customers’ business requirement.
• Identify, evaluate and propose Cloud ERP Solutions to customers.
• Setup and Configure ERP Cloud Solutions based on customers’ requirements.
• Assist in System Integration, Programs Testing and Customize Reports.
• Conduct Cloud Software Training and Coaching.
• Work with team members in delivering solutions.
• Provide post-implementation and helpdesk support.
• Comply with Cloud ERP Methodology.
• Maintain high level of customer satisfaction.

Job Requirements:

• Diploma or University Degree in Accountancy, Business, IT or related disciplines.
• Fresh graduates are welcome to apply.
• Experience of ERP Project Implementation will be an advantage.
• Basic knowledge of Financial Accounting.
• Good analytical and problem solving skills.
• Good consultancy skills and keen in building customer relationships.
• Able to work in fast pace environment and deliver quality work.
• Excellent communication, interpersonal, and presentation skills.
• Proficiency in English is essential.

The Chinese Media Group Young Audience publishes titles including ZBComma, Thumbs Up, Thumbs Up Junior and Thumbs Up Little Junior for young children and students ranging from preschool to secondary school. The Young Audience team is looking for a creative, enterprising and digitally-savvy Digital Content Specialist to join the team. As a Digital Content Specialist, you will work closely with the newsroom to produce creative and engaging content targeting youths and ensure that the titles maintain a strong online presence among students, parents and teachers.

You are required to:

• Stay on top of hot news topics and trends among youths to produce timely, engaging digital content for ZBSchools.sg
• Manage day-to-day operations of all social media channels such as Instagram, Facebook, Telegram and TikTok, adapting content to suit different channels
• Oversee, plan and deliver content across different social media platforms
• Plan, shoot and edit short form videos/reels for social media platforms.
• Develop and manage campaigns to drive engagement and publicise signature events.
• Track content performance and social media growth using analytics tools, derive actionable insights from data and provide regular reports

Requirements

• Degree in Mass Communications, Advertising or Marketing preferred; at least two years of relevant working experience and expertise in managing social media platforms for media, brands or organisational communications
• Effectively bilingual in written/spoken English and Chinese as this role supports Chinese Publications
• Experience in youth/millennial-focused content curation, and image/video editing tools such as Photoshop, Canva, Adobe Premiere Pro, and interactive content tools such as Genially would be advantageous
• Proficient in digital marketing tools and platforms such as Google Analytics and social media management tools
• Strong sense of ownership and responsibility, able to manage multiple projects with tight deadlines

Reporting to Head, Community Partnerships and Engagement, you will be working closely with the editorial teams of the various titles within the Chinese Media Group (CMG) to drive our audience engagement via membership programme, events and community partnerships.

Responsibilities:

• Drive strategic communications to grow the interest communities of CMG publications, which includes crafting and drafting of periodic and adhoc newsletters/EDMs, managing communication channels such as WhatsApp and Telegram, as well as other social media platforms
• Curate and lead communities events and engagement efforts
• Rewards programme management and fulfillment
• Stakeholder management, both internal and external
• Work with stakeholders within SPH Media on synergising engagement efforts

Requirements:

• Bachelor's Degree with at least 3 years of relevant work experience; Experience in managing communities and newsletter would be advantageous
• Proficient in English and Chinese, both written and spoken, and possesses a passion for writing in Chinese as this role supports Chinese publications
• Passionate in wanting to interact and connect with people from all walks of life, especially Chinese publications readers
• A team-player who has good problem solving skills and is experienced in handling cross-functional projects
• Proficient in MS Office or Google Suite Cloud-based productivity tools, and possess the ability to understand and utilise data to curate strategies

The Customer Activator (Recruitment Sales) conceptualizes, supports and participates in marketing campaigns, recruitment and corporate outreach activities. He/She provides professional consultation to assist prospective students in making informed choices. He/She also takes full ownership and responsibility for course enrolments. A significant portion of his/her work is on development of marketing materials – both digital and print – which are customised to the assigned market segments.

Job Description & Requirements

• Conceptualizes, supports and participates in marketing campaigns, recruitment and corporate outreach activities.
• Takes full ownership and responsibility for course enrolments.
• Provides professional consultation to assist prospective students in making informed choices.
• Conduct market research and analysis to create marketing initiatives for promoting company’s products.
• Coordinate with internal teams to develop and implement new marketing and sales strategies.
• Obtain contact information of potential customers through data mining, cold calling, internet research and emailing.
• Identify and qualify new customers based on company’s business model and guidelines.
• Initiate and build relationships with customers.
• Maintain a database of partner & customer contact numbers and emails.
• Design marketing materials and manage social media platforms to increase brand awareness and promote sales of products.
• Execute strategies, including digital marketing, to achieve sales target of the team.
• Plan, implement and monitor digital marketing campaigns across digital networks.
• Analyse and prepare reports on outcomes of marketing campaigns.

Job Requirements

• Recognized Diploma/Degree in any discipline
• A minimum of 2 years’ working experience in sales, business development and digital marketing
• Digital Savvy. In-depth knowledge of various social media platforms and website analytics
• Experience in Hospitality, B2B and ex-Chef is an advantage.
• Team player who is independent, driven and possesses a strong passion for learning.
• Excellent written and verbal communication skills.
• Excellent planning, organization, and interpersonal skills.

Highlights:

• This job is an individual contributor sales role with 100% New Customer Development responsibilities at the first stage.
• We are looking for someone with experience in cold calling to develop customers
• This job is based in Singapore, Tai Seng.

We Offer:

• Competitive Compensation
• Comprehensive Training
• Positive Company Culture
• Respectful and Vibrant Working Environment

What You'll Do:

• Seek out potential and new customers who are OEMs, EMS, CEMs, and end-user customers to achieve sales targets.
• Reach out and maintain relationships with customers and suppliers through various channels, including but not limited to cold calling, proposal emails, and in-person meetings.
• Process the sales orders to meet customers' requirement, for example, Spot-buy, lead time buy (bulk production order) and Excess Material resales.
• Oversee the complete sales process, including RFQs, quotations, order processing, and fulfillment, to consistently meet customer expectations.
• Collaborate closely with internal teams, including procurement, QA and QC, logistics and warehouse, and finance, to ensure a seamless and efficient sales process for our customers.
• Contribute to various ad-hoc projects as required, demonstrating flexibility and adaptability in this role.

About You:

• Minimum GCE 'O' Level or equivalent.
• Proficiency in a secondary language, such as Japanese, is a plus.
• Background from a top 50 company in the industry, as well as experience in other SME trading companies, is advantageous.
• A high-energy and persistent approach to sales especially telesales, with a strong drive for success.
• Outgoing personality with excellent communication skills, logical thinking, a positive attitude, and the ability to work under pressure.
• Self-motivated learner with a strong goal-oriented mindset and a knack for independent customer development and business expansion.

Depend Electronics in Singapore

Depend Electronics is a worldwide supplier and exporter of electronic components, specializing in CPU, Memory, PC/Service Peripherals, LCD panels, Active and Passive components. Depend Electronics has expanded to Singapore and we're looking for talented individuals to join us. As part of our founding team, you'll have the flexibility to contribute your ideas and shape our Singapore-based company. Join us in a dynamic and innovative environment where your passion and contributions can make a difference. Submit your application and resume to the provided contact information and be a part of our success story.

Roles & Responsibilities

STARCHAMPS @ Toa Payoh is looking for a passionate Student Care Support Receptionist to join our Team!

Commencement: Aug 2024 onwards

Part time hourly rate

Timing: Mon (6 - 9 pm), Tues (6 - 8 pm), Fri (6 - 8 pm)

Responsibilities:

• Handle walk-ins, telephone and email enquiries
• Promote centre course and provide course consultation to prospective parents and students
• Coordinating and facilitating classes with material preparation
• Handle general administrative tasks pertaining to student and course registration matters
• Supervision of primary school children (primary 1 to 6) to ensure completion of daily homework, spelling, extra worksheets and conduct enrichment lessons
• Support student care programme during planned physical activities
• Responsible for new students enrollment daily.
• Follow up on sales enquiries with parents who enquire and collection of school fees
• Take attendance and assign classrooms to teachers and students
• Manage class schedules and communicate with tutors, parents and/or students on starting classes or change of timing, and any other situation that may arise
• Take photos/videos of classes for marketing collaterals and helping in creating advertising materials
• Daily clean up of classrooms and work area.
• Perform any ad hoc basis as assigned by manager

Requirements:

• Minimum GCE O' Level or any related educational level
• Minimum possess 1 year of relevant working experience in customer service or student care role would be advantageous
• Training would be provided for candidate
• Able to commit full duration of the contract (till Dec 2025)
• Must be responsible and committed
• Possess good working attitude and keen to learn
• Bilingual in English and Chinese will be advantageous (in order to follow up on sales enquiries with Mandarin speaking parents in regards with the collection of school fees)
• Proficient in Microsoft Office
• Must love children and comfortable working around them

Interested candidates are invited to apply online with a comprehensive resume. We are regret that only shortlisted candidates will be notified.

The future has many facets: for the courageous, it is opportunity.

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams.  

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to enhance the way Porsche engages with customers and fans at every touchpoint, integrating digital solutions and transforming brand experiences in Singapore and the region.

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment. Porsche Singapore Pte. Ltd. offers long-term career prospects within the larger Porsche ecosystem, opportunities for personal development, and affirms fair hiring and remuneration policies.

Manager Pre-owned Car SAles
Porsche Singapore Pte. Ltd.

Porsche Singapore is seeking an experienced Manager for Pre-owned Car Sales to lead and oversee the pre-owned car business management and operations. The successful candidate will be responsible for driving the growth and profitability of our pre-owned car segment, achieving volume and profitability targets, and positioning Porsche Singapore as the preferred dealer for pre-owned Porsches in Singapore.

• Position Porsche Singapore as the authorised and preferred dealer for pre-owned Porsches in Singapore and promote the awareness and benefits of Porsche Approved Programme amongst consumers.
• Develop and implement business strategies, initiatives, and operational plans for the pre-owned car segment to drive growth and achieve volume and profitability targets.
• Develop pre-owned car pricing strategy including setting of residual value, trade-in and selling pricing for pre-owned Porsches.
• Oversee the management of pre-owned car inventory, including strategy development, sourcing, researching, evaluation, purchasing, and pricing vehicles to ensure an efficient pre-owned car stock turnover.
• Develop and execute comprehensive sales and marketing plans to maximise revenue and market share in collaboration with the Marketing team.
• Prepare and manage budgets, forecasts, and financial reports for the pre-owned car division as well as analyse financial performance and implement measures to optimise profitability.
• Coordinate and follow-up with internal and external stakeholders e.g. aftersales workshop on Porsche refurbishment process (i.e. 111 pt. check) to ensure all pre-owned Porsches meet the stringent requirements for Porsche Approved Warranty.
• Conduct regular performance reviews and provide constructive feedback and coaching as well as foster a positive and productive work environment that encourages teamwork, customer excitement and professional growth.
• Build and maintain strong relationships with customers to ensure high levels of customer satisfaction and encourage repeat business.
• Ensure adherence to all relevant laws, regulations, standards and company policies. Stay informed about industry trends, market developments, and competitor activities to refine sales strategies and tactics.

• Bachelor Degree in Business, Economics, Finance or related fields
• 5-8 years of working experience in the Automotive industry
• Experience in leading a pre-owned car operations team in the automotive industry, preferably with high-end brands.
• Proven track record of success in pre-owned car sales
• A team player with excellent leadership, communication and interpersonal skills, able to interact and communicate effectively with internal and external stakeholders
• Strong analytical and problem-solving skills, with the ability to analyse sales data and make informed decisions.
• In-depth knowledge of industry trends, market dynamics, and regulatory requirements.
• Required to perform shift work including weekday evenings, weekends and public holidays
• A valid class 3 driving license and clean driving record

We are seeking energetic, creative, fun and talented individuals to join our team. In this role, you will be responsible for hosting live streaming events across various platforms sharing health, wellness and lifestyle tips, developing engaging content across our social media & e-market platforms to enhance our brand’s online presence and engagement.

Key Responsibilities:

• Develop, create, and publish high-quality, engaging content (images, videos, graphics, etc.) for various e-marketplaces and social media platforms including Facebook, Instagram, Twitter, LinkedIn, Xiao Hong Shu and TikTok etc.
• Plan, coordinate, execute and host daily live streaming on Shopee, Tiktok, META and other platforms as assigned.
• Preferably able to provide health talks for offline events, or record videos related to health talks for social media, if any.
• Conduct product training
• Monitor, respond to, and engage with the audience in a timely and authentic manner to build a strong community and enhance brand loyalty.
• Track, analyze, and report on content performance and live streaming metrics to continuously optimize and improve strategies.
• Account / Client Relationship Management to strengthen relationship with clients through periodic business reviews and activity updates.
• Manage a pool of part-time or ad-hoc content creators and live streamers
• Stay up-to-date with the latest social media trends, tools, and best practices to keep our content fresh and relevant.

Requirements:

• Proven experience in publishing social media content online and hosting live streaming.
• Preferably with Nutritionist/Dietitian background.
• Strong proficiency in using social media platforms and tools (e.g., Facebook Live, Instagram Live, YouTube Live).
• Excellent visual storytelling skills & on-camera presence with a keen eye for aesthetics and details.
• Proficiency in video editing software.
• Excellent written and verbal communication skills in English & Mandarin.
• Ability to work independently and as part of a team.
• Full time position and work schedule will be from Mondays to Saturdays (6 days work week) based on hybrid work arrangement.

Your Career

As a Global Sales Support Specialist, you will provide support to our Field Sales Teams with quoting of complex deals, educating on one-off quotes to order inquiries, and advising on product configuration rules. You will also support short-term marketing sales promotions while collaborating with internal business partners to ensure that deals are moving forward.  

Leveraging your passion for knowledge sharing, you will facilitate training with the Field Sales Team on Quote to Order processes and procedures guidelines, educate new hires one Salesforce and advanced quoting sessions. You will also be able to identify system gaps or improvement opportunities and escalate to proper resources for resolution.

Each team member works out of a shared mailbox and is responsible for managing Global Sales Support activities with accuracy and speed.  Requests for assistance from an Account Manager are prioritised for completion based on revenue acquisition, customer relationship building and other forms of determining timing requirements. 

The Global Sales Support Specialist resides within the Sales operations organization and fulfils a variety of key support functions to help ensure revenue attainment.  This role will report to the Global Sales Support Manager.

Your Impact

• Hardware quoting and order tracking to ensure that deals are closed efficiently and accurately
• Collaborating with cross functional teams such as Sales Operations, Sales, and Deal Desk to improve the sales process 
• Reviewing and developing new processes to improve the effectiveness of the sales organization
• Providing training and coaching to sales on the contract and quote building process

The Sales Support Engineer will be part of the Sales & Service Team under the Customer Support Department. We are seeking a detail-oriented and technically proficient Sales Support Engineer to join our team. This role will play a crucial part in assisting the sales team by providing technical support, developing proposals, preparing sales calculations, and ensuring customer satisfaction. The ideal candidate will have a strong technical background, excellent communication skills, and the ability to work collaboratively in a fast-paced environment.

Job Duties:

• Provide assistance in the preparation of sales quotations and tenders, including sales calculations.
• Prepare detailed technical documentation, including specifications, diagrams, and system layouts.
• Ensure all technical aspects of proposals are accurate, comprehensive, and aligned with customer needs.
• Develop macros in Excel for automatic sales calculations and cost dispersion.
• Prepare spare parts quotations using SAP.
• Maintain detailed records of customer interactions, technical requirements, and sales activities.
• Prepare and deliver technical reports, proposals, and presentations to customers and internal stakeholders.
• Track and report on sales support activities, customer feedback, and technical issues.
• Coordinate with internal stakeholders to compile estimations.
• Undertake any other assignments as allocated by the reporting supervisor/management.

Summary

This position is responsible for the management of sales activities in line with the annual sales and marketing plan and to achieve/exceed budget in executing the sales strategy of the Hotel.

Job Responsibilities

• Achieve daily targeted number of sales calls with effectiveness.
• Plan site inspections/entertainment meetings per week to qualify potential accounts or new accounts.
• Prepare monthly action plan for main market segment.
• Perform monthly review account profile on room nights production and average rate.
• Monitor competitors’ rate strategy, account penetration and marketing activities to maintain a competitive edge.
• Fully responsible of accounts under his/her management, including contracting, updating profile and renewing contracts.
• Update management on VIP arrivals, meet and greet accordingly.
• Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue.
• Conduct negotiations to achieve the best profit and rates for the Hotel.
• Attend hotel clients and local community business events to network and maintain high visibility.

Summary

Support the Director of Sales & Marketing (DOSM) with leading, directing and motivating the Sales Team. Ensure annual sales budget is achieved and surpassed. Responsible for extending the management standards and quality guidelines in the department set by the DOSM and to assume complete management responsibility for all activites of the department in the absence of the DOSM, in line with the hotels mission, vision and objectives.

Job Responsibilities

• Assist the DOSM in the management of the Sales Team especially in the absence of the DOSM.
• Attend internal meetings and conference calls, client appointments and client events in the absence primarily of the DOSM.
• Responsible for key account management based on assigned portfolio, ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set
• Responsible for prospecting new accounts.
• Responsible for all segments of assigned geographical markets.
• Provide supervision, leadership and direction to ensure efficient and effective operation of sales department.
• Ensure hotel achieves maximum potential in yield management & sales revenue, profits and market share in the target markets.
• Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of the hotel.
• Responsible for SMART contracting of all RFP accounts to ensure optimum yielding during annual rate negotiations.
• Constantly seek to improve and develop any new business opportunities communicating and implementing such plans and objectives.
• Attend trade shows, exhibitions, conferences and updates on the marketing trends and promote the Hotel internationally.
• Participate in strategic planning and execution of sales activities according to hotel’s objectives and directives.
• Monitor sales production and adjust sales activities, account coverage and sales priorities as necessary to achieve plan goals.
• Identify sources of group business to the hotel and establish solicitation programs to maximize sales.
• Establish account qualification criteria and use market research to identify priority markets and accounts, assign sales to ensure coverage of all major accounts.
• Conduct periodic reviews, i.e. quarterly and half-yearly to review sales/product mix, expenditure & profit performances and recommend to management for implementation of corrective actions and revenue enhancements.
• Conduct site inspection for hotel.
• Entertainment of clients in our F&B outlets when and where possible.
• Increase in overall hotel business conversion percentage.
• Establish strong relationships with clients to ensure repeat business.
• Prepare sales-related documents throughout the sales process.
• Create and manage company profiles in the PMS Opera System, ANAIS System.
• Daily update of sales report in ANAIS System, DSR and show around report.
• File and retrieve documents and reference materials in the shared drive.
• Conduct research and collect data to prepare reports and documents.
• Utilise efficient sales strategy for the maximization of hotel revenue.
• Respond to feedback from clients and provide after-sales support when required.
• Maintain adequate communication with other departments in the hotel so that the needs of clients can be anticipated and met in an organised manner.
• Manage customer budgets to maximize revenue and meeting customer needs.
• Make best efforts to upsell, drive additional revenue and incremental business for each event.
• Attend all briefings, meetings and trainings as assigned by management.
• Maintain a high standard of personal appearance and hygiene at all times.
• Require working beyond office hours, weekends/public holidays as and when is required by the Management.
• Be aware of the hotel fire & life safety/emergency procedures.
• Perform other reasonable duties assigned by the assigned by the Management.

About Hinomi:

Hinomi is a growing company specializing in Ergonomic Lifetsyle Design & Solution.

We are seeking an experienced and results-driven Senior Google and Meta Ads Specialist to join our dynamic marketing team. The ideal candidate will be responsible for developing, implementing, and optimizing our online advertising campaigns across Google Ads and Meta (Facebook) platforms to drive growth and maximize ROI.

Key Responsibilities:

1. Campaign Management:

- Develop and execute advanced Google Ads and Meta campaigns, including search, display, video, and social media ads.

- Monitor and analyze campaign performance, making data-driven decisions to optimize ad spend and improve ROI.

- Conduct A/B testing to identify the most effective ad creatives, landing pages, and targeting strategies.

2. Strategy and Planning:

- Collaborate with the marketing team to develop comprehensive advertising strategies aligned with business goals.

- Stay updated on the latest trends and best practices in digital advertising, particularly within Google and Meta platforms.

- Identify new opportunities for growth and expansion in paid media channels.

3. Analytics and Reporting:

- Utilize analytics tools to track and report on key performance indicators (KPIs) such as CTR, CPC, CPA, and conversion rates.

- Provide regular reports and insights to stakeholders, highlighting campaign performance and recommending improvements.

- Set up and maintain conversion tracking to accurately measure the impact of ad campaigns.

4. Budget Management:

- Manage and allocate budgets effectively across various campaigns to ensure maximum efficiency and ROI.

- Work with the finance team to forecast and plan advertising spend.

5. Team Leadership and Collaboration:

- Mentor and guide junior team members, sharing knowledge and best practices.

- Collaborate with other departments, such as content, design, and development, to ensure cohesive and effective marketing strategies.

Qualifications:

- A good bachelor’s degree in Marketing, Business, or a related field.

- At least 5+ years of experience in managing Google Ads and Meta Ads campaigns, with a proven track record of driving successful results.

- In-depth knowledge and understanding of Google Ads, Facebook Ads Manager, and related tools.

- Strong analytical skills and experience with tools like Google Analytics, Facebook Analytics, and other reporting tools.

- Excellent communication and presentation skills.

- Ability to work independently and as part of a team in a fast-paced environment.

- Certification in Google Ads and/or Facebook Blueprint is a plus.

Your Career

As a Palo Alto Networks Specialist Cortex Systems Engineer, a Next-Gen AI-powered security operations platform, you will be the expert for the broader Cortex portfolio within our offerings. 

Your portfolio includes Cortex XSIAM (Extended Security Intelligence and Automation Management), Cortex XDR (Extended Detection and Response platform across endpoints, network and cloud), Cortex XSOAR (Security Orchestration, Automation, Response & Threat Intel Management), and Cortex Xpanse (Attack Surface Management).

The Cortex Specialist Systems Engineer is the interface between business and technology. Working closely both internally - with product and engineering to share feedback from the field, and externally - with our prospects and customers to understand their business needs and to design technical solutions that take the best advantage of the Cortex platform. With your colleagues, you will displace competing technologies and build market share - most importantly, help your client sleep at night as our product integrates to build secure digital transactions.

Your Impact

• Drive complex deals in the pre-sale stage, alongside sales engineers and sales reps

• Present to customers as our expert at all levels in the customer hierarchy from technician to manager

• Support the technical field sales engineer on POCs (proof of concept) – assist with the pre-sales process by answering technical questions, conducting POC evaluations, and working with engineering to bridge any gaps

• Work closely with product and engineering to debug and correct challenges encountered during POCs

• Training of the field sales engineers to present new features, product roadmap, new improvements, and sprint summary

• Create new demo scenarios and use cases

• Discuss complex platform architectures to prospects

• Respond effectively to RFIs/RFPs while serving as the main technical point of contact

Your Career

As a member of the Palo Alto Networks sales team, you will be responsible for delivering our initial customers and growing the territory. You will be responsible for managing your territory to deliver above quota sales performance. Palo Alto Networks has chosen to go to market with Security Focused Channel partners; you will be responsible for identifying and signing appropriate channel partners.

Your Impact

• Must have experience handling commercial and whitespace accounts in Laos, Myanmar or Cambodia (CLM)
• Understands the power of channels and has strong channel relationships with both T2 partners and Distributors
• Prior experience in selling direct and through channel partners
• Prior experience in inside sales
• Territory business planning and execution - understands and has executed partner programs and incentives
• Technology orientation and can articulate well at CXO levels
• Proficiency in driving growth through the process - By leveraging Partner Account Planning, marketing, channels, etc.
• Strong exposure in working with Inside sales team and is seen as a territory leader
• Great communication and presentation skills
• Proven track record by exceeding business quotas regularly for the last 3+ years

About us

Navarino is an innovative global technology company with offices in Greece, Norway, Germany, Cyprus, the United Kingdom, Hong Kong, USA and Singapore. We develop technology solutions for the shipping industry and are a leader in our sector. Our R&D and engineering departments focus on building and enriching our product portfolio, with specialized software and services that we develop in-house.

We pride ourselves on our people and culture. We encourage innovative thinking, teamwork, and excellence. Our committed people, our values and ways of working create a dynamic, professional, fun, and family-oriented environment which delivers high value and excellence to our customers.

What will you be doing?

We are looking for enthusiastic and creative technical support engineer to be part of our growing team. You will be a member of our After Sales Support team that provides five-star customer service and promotes this idea throughout the organization. The goal is to increase customer satisfaction, loyalty, retention and meet their expectations. Your main focus area will be to provide technical service-related after sales support to the customers for all our products and services, mainly in network and system related issues. You will also be responsible for monitoring the smooth operation of our products.

• Four-year degree in Computer Engineering, Telecommunications or equivalent

• Red Hat Certified System Administrator (RHCSA) or similar certificate (LFCS)
• Experience as a Linux System Engineer
• Solid knowledge of OSI Layer, TCP/IP networking, and firewall
• Fluent in English
• Fulfilled military obligations

Great to have

• At least one-year working experience at customer support
• Experience with VOIP and asterisk
• Shell scripting bash and/or python
• Experience with relational databases (PostgreSQL)
• Experience in Virtualization and Cluster technologies
• Experience in monitoring systems (Zabbix)

Beyond offering a working environment which values and supports people and their well-being, we at Navarino offer other benefits such as:

• An attractive financial package
• A generous bonus, announced yearly, based on overall company’s performance and your contributions to our team's success
• Excellent working conditions with a good work-life balance
• Personal development and training opportunities to build your professional growth, skills, and knowledge
• A working environment certified as a “Great Place to Work” for two consecutive years (2022 and 2023)

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Internal Code: A24003

What will you do?

• Experience in Bid Management, responding to RFP and other Presales activities.
• Anchoring responses to Proactive (proposals) as well as Reactive (RFP/RFI) bids as a single point of contact for timely submission.
• Meticulous combing of tender terms and conditions, highlighting clauses that are risky to comply, suggesting appropriate Statement of Compliance responses.
• Accurate estimation of software solution costing with underlying assumptions.
• Understand software solution requirements of the tender from a business and functional perspective to write out the business functionality part of the proposal.
• Populate respective assumptions behind Agile User Stories of tender.
• Effectively coordinate with stakeholders to design a solution response.
• End-to-end ownership of the proposal response to the client for timely submission.
• Deliver presentations and demonstrations internally and externally on all relevant proposals recommended to customer.
• Assists the sales team to develop and implement account penetration strategies and account specific sales plans.

What are we looking for?

• Software development experience.
• 4 to 6 years of relevant (Pre-Sales) experience in an IT services company.
• Successfully delivered a software solution for Government Agency of $5 million and above as a project manager, with healthy profit margin.
• Possess experience delivering software solution using Agile methodology.
• Good understanding of the IT Services landscape .
• Experience in RFP/RFQ/RFI management and a good understanding of End-to-End sales life cycle.

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

By submitting your application, you hereby give your consent to Activate Interactive and its affiliates to process and use your personal data for the purpose of processing and facilitating your request. You may refer to our Personal Data Protection Notice at https://www.activate.sg/privacy-policy for details.

Are you ready to embark on a new delivery frontier? Quikbot Technologies Pte Ltd is breaking new ground in revolutionalising deliveries in urban spaces through the use of robots and various IOT devices.

We are seeking to a Robotics Logistics Operator / Specialist to join us on this exciting journey.As a key player in our cutting-edge operation, you will be part of a team that is applying new technology to tranditional delivery services.

Job Scope:

1) To ensure Robot operates smoothly during deployment

2) To trouble shoot / reset robot if encounter problem during deployment operation

3) To monitor and ensure Robot delivery to destination

4) To observe and provide assistant to customer when retrieving merchandise from the Smart locker

5) To collect merchandise from participating retailer upon received pick up notification

6) To follow robot on it deployment route and ensure safety of the passer-by

7) To ensure robot return to the battery charging station and start charging

8) To check Smart locker is empty before returning to the charging station

9) To Retrieve un-collected merchandize from the locker and deliver to the customer manually

10) To work on the backend to upload merchandise to the E-com apps

Requirement:

1) ITE or Diploma certification

2) IT savvy, mechatronic background will be a plus

3) Physical fitnees is essential as a typical workday can require hours of walking

4) Able to communicate well in English and Chinese is essential

5) A calm, cheerful and friendly disposition is necessary, because this role involves frequent interaction with customer and merchants , or even curious on-lookers

6) Understand how internet, WIFI, Bluetooth connection and how the connection and APPs works

7) Team -oriented ,self motivated and independent personality , with a mindset of commitment towards achieving company goals together with fellow collegues.

Roles & Responsibilities

· Working Days: 5.5 Days [Monday - Sat]

· Working Hours: 8.30am - 5.30pm (Flexible Working)

· Location: Serangoon North [North-East]

· Salary: $2500 - $4000

· Attractive Salary Package

· Company Benefits & Incentives

· Career Progression Opportunities!

Interested applicants can send your resume to [email protected]

Job Scope:

· Fetch sales enquiries, discuss clients' needs and propose concepts, products & solutions

· Prepare specification, quotation and drawings

· Negotiate price and project timelines with customers.

· Participate in sales & marketing meetings to provide update on feedback from customer.

· Achieve team target and provide back up to other team members when they are away

· Build rapport with customers, providing consultation and sales support.

· Attend site visits, Build rapport with customers, providing consultation and sales support.

· Main contact person between client and company and coordinate information accordingly to ensure successful Outcome of transactions, contracts and proposals.

· Keep abreast of industry trends and news and ensure product offerings are updated and relevant.

Requirement:

· Diploma // Degree in Civil Engineering, Building Related, Interior Design or related

· Relevant experience

Job Description

• Support on Customer Relationship Management (CRM) tools
• Assist the ASEAN sales team with ongoing analytical, administrative and operational tasks
• Manage price records, sales reports, sales dashboards and sales process to make data access extraction more efficient
• Involve in various projects with different stakeholders to support and drive sales
• Support Preferred partner program and channel strategies
• Market research when required
• Assist in preparation of presentation slides and other ad-hoc sales activities
• Assist in other ad-hoc analytics and marketing project and tasks

• Act as a technical lead within the sales process by providing technical demonstrations and advice to clients when required
• Providing product knowledge support, translating the technical aspects of the product to the sales team and client, being the intermediary between product management and sales
• Contribute to technical strategy, service development, and technology innovation for achieving ongoing revenue opportunities
• Develop project plans with customers and effectively communicate around these plans the progress of development, delivery, and implementation.  Provide transparent reporting of project status at any time
• Support customer satisfaction across all interactions, products, solutions, and services & train them to use products effectively
• Be a key liaison between customers and vendors, to ensure accuracy and quality of integration project scoping exists and follow up with the sales department to win new business and increase sales
• If needed, in preparation for the sales team, communicate with project management to translate clients’ requirements and smooth transition from sales to implementation
• Represent qualified customer business plans to Shiji’s business management for inclusion in development plans and strategic alignment
• Coalize with the Marketing department to discuss sales team expectations, help highlight products, introducing innovative approaches on the representation of the company/products, evaluate the methodologies and strategies applied to reach the relevant markets and clients
• Identify solutions to reduce support costs

• To primarily promote the Hotel and where possible, hotels belonging to the chain in his/her area/region
• To meet Hotel Budget as well as Individual KPIs (Room Target, Meeting Room Target, ADR & OCC)
• Pays visits to former, existing, and potential clients in view of entering into contracts with them, especially commercial accounts
• Anticipate the volume of business, taking into consideration the occupancy of the Hotel, the holidays, the weather, the activities in the Hotel, and the community in general
• Defines precisely guest requirements and ensures that the guest services offered corresponds effectively to their requests.
• To achieve targets by increasing room night production and the average room rates as set by the Director of Sales.
• Maintain and update vital information of companies, contacts, profiles, and database in the Anais system (PMS)
• To collect and share all information of the Hotel’s competitors with the Superiors and team members.
• Provides after-sales service and in particular ensures all guest complaints are taken seriously and discussed with the respective departments if necessary
• Negotiates prices with the clients
• Confirms verbal proposals in writing
• Achieve personal and sales team goals as assigned
• Maintain contact with all clients in the market area to ensure high levels of client satisfaction
• Conduct site inspection as required
• Display flexibility and willingness to adapt to new situations and/or take up new challenges