Job Responsibilities:

· Prepare Sales presentation materials and solution demonstrations to the clients.

· Understand and prepare technical and commercial proposal by collaborating with various internal teams.

· Collaborate with business consultant and pre-sales to develop customer capture plan and ensure winning proposal strategy.

· Co-ordinates the formulation of price quotations and solution proposals, submission of sales contracts for orders and maintenance of customer records

· Performs follow-up actions to close sales, and monitor payment fulfillment activities

· Applies a consultative sales approach to propose the most appropriate solutions to address the needs of clients

· Describe Software Product and explain how each Solution will work

· Update your manager about the daily action summary

· Provide projections by studying sales trends and forward tracking reports to the manager

.Preferably experienced in ERP Solutions

.Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma and Any degree.

.Minimum 1-2 year(s) of working experience in the related field is required for this position.

.Entry level candidates are welcome to apply.

Job Highlights:

• Organisation With Clear Direction, Mission, Vision and Core Values

• Dynamic Working Environment

• Stable Career Growth

• Basic ($2800 - $3500) + Allowance + Commission

• Staff Benefits

• Performance Incentive

• On Job Training Provided

Job Responsibilities:

• Generating leads

• Preparing weekly and monthly reports

• Preparing and submitting sales orders

• Visiting and negotiating with clients to evaluate needs or promote alcoholic beverage and services.

• Provide trustworthy feedback and after-sales support, continuously improve through feedback

• Any other ad-hoc duties as assigned

Job Requirements:

• Working experience in FMCG sales or marketing preferred

• Knowledge of alcoholic beverage will be an advantage

• Diploma or Degree in business, marketing, economics, or related field

• Understanding of the sales process and dynamics

• Excellent written, communication, negotiation and presentation skills

• Territory management

• Able to work comfortably in a fast paced environment

• Competency in computers, microsoft office, BRM and CRM systems

• Possess class 3 driving licence

• Possess own vehicle will be an advantage

Interested candidates are invited to submit your resume.

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

About Us

CardioScan is a health innovation brand that has grown to become a global leader in cardiac monitoring solutions. We provide cardiac data and reporting to primary health practitioners in ten countries, including Australia, the US, the UK and across Asia.

We deploy cardiac equipment into the field, collect heart data and provide analysis to our customers through our innovative cloud-based software, Beatbox. What we do matters, and we strive to make a positive impact on the heart health of many by focusing on quality, accuracy and speed every time. We want to put the right data in the hands of those who need to make the decision, in a time of need.

We are continuing to enhance our clinical team and our business with thought leaders and knowledge specialists that will support our next stage of rapid growth.

It’s an exciting time to join us.

The Opportunity

The role of Medical Sales/Key Account Executive is an integral part of the team. It’s the representative to our customers in both the clinic as well as the hospital settings throughout Singapore.

You will work both independently and within the Singapore team, to diligently plan, organize and carry out activities that will assist the company to meet targets and meet our high expectations for quality customer service. This is a somewhat autonomous role, where you need to be comfortable with making front line decisions and putting forward recommendations to improve process efficiencies to ensure the highest quality of service resulting in the achievement of the monthly sales targets.

Reporting to the Assistant General Manager, this role is a permanent role where hours are standard business hours, on site in our Singapore Office.

Key responsibilities

• Assess customers’ needs and position our product/ offering accordingly
• Achieve allocated monthly sales target
• Present product information and demonstrate how the product works
• Communicate and persuade targeted doctors to prescribe CardioScan services utilizing effective selling skills
• Attend sales meetings, conference calls, training sessions and symposium circuits
• Keep detailed records of all local customer contacts
• Manage account information and buying trends
• Work with sales team to develop strategies and implement brand strategies to ensure a consistent marketing message
• Plan work schedules with weekly and monthly timetables for the assigned territory
• Prepare and submit weekly updates and monthly sales reports

About you

• Minimum 1-2 years experience as a medical sales representative/cabin crew or similar role
• Diploma/ Degree or equivalent
• Proficient in English with excellent written and verbal communication skills
• Able to work in a fast-paced environment and cope with company expansion plans
• Be a self-motivated, pleasant individual with a strong customer service focus
• Attitude is everything - you must be a team player with the ability to work cohesively with others
• Have decision making and problem solving skills
• Strong communicator, upholds our core values and exhibits expected behaviours
• Able to effectively work autonomously
• Have a hands-on approach, to get the job done.
• Strong computer skills (Monday.com, SharePoint, OneDrive, Office365)
• Able to work independently and with minimal supervision.
• Strong organization skills with a problem-solving attitude
• Ability to multitask and prioritize daily workload
• Strong negotiation and selling sales skills
• Highly motivated and target driven with a proven track record in sales
• Strong organizational and time management skills

Why Work with us?

Hearts are at the core of everything we do. Working with us provides an opportunity to be part of a fantastic team, in a supportive working environment, exposure to exciting emerging technologies and focus on learning and development. It’s an exciting time to join our business and as it grows, so do the opportunities for personal and professional growth.

Our people are our priority, and we strive to create a workplace where people are respected, valued, and rewarded for their contributions. We focus on outcomes. We value flexibility and encourage our team to work in ways that support their work/life commitments and wellbeing.

CardioScan is an equal opportunity employer committed to attracting and retaining diversity in our workforce.

Stay & Play Coming Your Way

Join the vibrant team at Aloft Singapore Novena by Marriott International!

Are you ready to work in a supportive and engaging environment? We're proud to have received three prestigious #SHRI 17th Singapore HR Awards for our exceptional workplace culture, employee experience, and learning and development initiatives. Join our team and experience the difference!

Job Summary:

The Director of Catering Sales is responsible for the operations and results of the Catering Sales department. This includes strategizing and leading the Catering Sales Team to achieve the budgeted revenue goals. Leading the team to provide our guests with specialized and personalized service for events and group accommodation management with responsibilities revolving around ensuring a smooth transition Pre-Sales to Post Event Phase. This can be achieved through effective account management and precise communication of event details to the Banquet Operations team. In addition, one of the key deliverables is to ensure optimum level of profitability achieved.

Job Responsibilities:

1. Meet or exceed individual and group catering sales target set by the management

2. Work closely with the Director of Sales & Marketing and Director of Sales in evaluating current and potential markets/trends, coordinate all activities to maintain and increase revenue through added business volume, maximizing the potential of function space and higher rates.

3. Maximize sales and upselling/cross-selling opportunities through soliciting new catering accounts and maintaining relationship with existing accounts

4. Building Successful Relationships that Generate Sales Opportunities (both internal and external)

5. Managing Sales Activities for the catering sales team (including sales calls, site inspection, telemarketing, generating proposals, agreements and follow up action)

6. To assist in the development and implementation of the annual business plan, by providing market and client feedback

7. Collaborate and communicate with the relevant departments to meet guests' requirements and to ensure high level of customer satisfaction is achieved

8. Timely and accuracy preparation of Group Resumes, Banquet Event Orders, Internal Reports and Billing

9. Drive Marriott Bonvoy membership to achieve the overall hotel goal

10. Participate in any trade events and projects being assigned on ad-hoc basis

RedAnts ( 红蚂蚁) is a Chinese online media platform focusing on viral topics of current affairs that are of interest to the Chinese community in Singapore. It is a fully owned subsidiary of SPH Media Trust (Chinese Media Group).

We are looking for suitable candidates to join our editorial team as a Digital Journalist cum Social Media Specialist.

The Job

• Curate, package, and produce engaging content tailored for Chinese-language users in Singapore and internationally.
• Conduct news sensing and research to create written and visual stories, as well as analytical pieces, in a clear, concise, and compelling style.
• Generate original content through face-to-face interviews and investigative journalism.
• Leverage understanding of media consumption patterns in social media across the Greater China region.
• Utilize familiarity with popular online media platforms in China; experience with Adobe Creative Cloud is a plus.
• Actively promote and market content across designated digital platforms and social media channels.

Requirements

• Bachelor’s degree in journalism, communications, or a related field, with 3-4 years of experience in news journalism
• Effectively bilingual in Chinese and English, with good writing skills as this is for a Chinese publication
• Strong interest in daily news and current affairs, including knowledge of events in China and Mandarin-speaking regions
• Excellent news sense and analytical skills assess and customise content and writing style for diverse target audiences
• Experience in social media data points, CMS system, Google Analytics, as well as familiarity with Chinese social media platforms such as WeChat, Weibo, Toutiao, TikTok, etc is an advantage.
• Ability to thrive in dynamic, fast-paced environments and adapt to various tasks efficiently
• Effective time management and organizational skills to consistently meet deadlines
• Flexibility to work irregular hours and handle time-sensitive assignments
• Ability to work independently and as a team player

As a member of our Solution Sales team you will have a major impact on our future success. Customer & Industry Workflows (Customer Service Management) is a rapidly growing focus area for ServiceNow. Members of this team will have an opportunity to drive the growth engine for ServiceNow, along with support from the business unit and executive team

ServiceNow is seeking a Solution Sales Executive – Customer Workflows that is a customer facing domain expert, that drives innovative business solutions with our customers

Role

Achieve sales quotas for allocated accounts and/or territory on a quarterly and annual basis by:

• Developing a sales strategy in the allocated territory with a target prospect list, and a regional sales plan
• Being the trusted advisor to the customer by understanding their existing and future Customer Engagement & Operations roadmap to drive the ServiceNow Customer Workflows platform
• Arranging and conducting initial Executive and CxO discussions and positioning meetings; close collaboration with your Solution Consulting counterpart and extended team to deliver ‘art of the possible’ demonstrations showcasing ServiceNow’s Customer Workflows solution
• Sales process management and opportunity closure
• Ongoing account management to ensure customer satisfaction and drive additional revenue streams
• Support the regional ServiceNow partner channels to drive an effective customer experience

Aims:

• To play a key role in assisting the sales team to do product presentation and demonstrations and implementing marketing initiatives to promote range of products.
• To establish brand presence and recognition among the professionals.
• To create brand loyalty among customers.

Duties and responsibilities:

• To play key support role to the sales team in terms of product presentations and demonstrations to potential customers.
• To assist the sales team in monitoring field information, market trends, competitive pricing and competitive activities whenever possible.
• To play key role and take lead in executing HQ and local marketing plans – e.g. Executing successful product launches for new devices, participate and organize plans for trade exhibitions.
• Attend HQ product trainings.
• To provide customer support for products for both pre and post sales.
• To maintain active communications channels with customers through frequent follow ups.
• To manage and resolve customer complaints and provide long term and sustainable solutions.
• To represent and champion customers’ views.
• To be able to travel overseas if required to provide training, attend exhibitions, product demonstrations and visit customer on site.
• To develop contacts with government hospitals’ rehab clinics and create a communication channels with hospitals.
• To develop a good working relationship with key learning institute of physiotherapy.
• To suggest product ideas and product improvement ideas to internal management from customers’ perspective.
• Identify and manage any appointed KOL and work closely with the KOL to enhance market presence.
• To work with the Clinical Specialist Team to formulate new protocols or enhance existing protocols for devices to differentiate, maximize sales and placement opportunities.

Required Qualifications

• Must have at least a degree in physiotherapy.
• 2-3 years of relevant clinical experience.
• Good communications and presentation skills.

Short Listed Candidates will be Notified & Contacted.

PrimeStaff Management Services Pte Ltd

EA License No.: 95C5411

EA Personnel Reg. No.: R23112467

JOB DESCRIPTION

1. Teach I Can Read® Literacy courses:
• Working with children between the ages of 2.5 and 12 years old.
• Teaching pre-reading skills to children using the I Can Read® System.
• Teaching reading and comprehension skills using the I Can Read® System.
• Teaching writing skills, including grammar, editing and publishing.
• Teaching oral presentation and communication skills.
• Helping children develop social skills and positive classroom behaviour.

• Working on week nights and weekends. Two weekdays off.

2. Conduct Assessments & Write Term Progress Reports
• Teachers will conduct initial assessments for all incoming students.
• Teachers will regularly assess students during classes to monitor individual progress.

3. Communication
• Teachers will maintain regular open communication with parents, through informal meetings, formal meetings and scheduled parent teacher meetings.
• Teachers will keep attendance logs for all classes taught and update Centre Management when a student is ready for promotion.
• Teachers will attend regular Learning Centre Team meetings.

4. Contribute to Student Growth and Retention
• Increasing sign-ups – achieved through maximising the assessment process.
• Minimising withdrawals – achieved through maximising the teaching process.

You will be working at I Can Read Centre in Sengkang
Interested applicants please send CV and cover letter to [email protected]

ps. Only applicants selected for interview will receive a response.

Responsibilities:

• Monitor commercial pipelines daily for new and upcoming robot deployments.
• Allocation of Service Engineers for deployment processes and adjust resource allocation as needed.
• Coordinate customer User Acceptance Tests (UAT) and manage UAT documentation.
• Organize customer training on robot handling and software platforms, including logistics.
• Preparation of necessary documentation prior to robot live operations on customer sites.
• Compile Product Performance Reports for customers on a regular basis.
• Allocate Service Engineers for routine Robot Preventive Maintenance.
• Monitor and escalate open Robot Issues to ensure timely resolution.
• Maintain accurate records of customer requests, robot performance, and issue resolutions in a ticketing system.
• Collaborate with team members to maintain an updated deployment schedule.
• Ensure timely execution and reporting of onsite activities, including issue resolution and preventive maintenance.
• Assist in the preparation of purchase order documents for robotics equipment, supplies, and services.
• Contribute to and maintain an organized system for customer support documentation, including FAQs, user guides, and troubleshooting guides.
• Undertake ad-hoc duties as required to support robot operations, including coordinating deliveries and providing operational support.

Requirements:

• Required: Diploma in engineering, business administration, or a related field.
• Preferred: 2 years of experience in project coordination, operations management, or a similar role (fresh graduates may apply).
• Strong organizational and multitasking abilities, capable of managing multiple operational tasks concurrently.
• Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams and stakeholders.
• Ability to thrive in a fast-paced and dynamic work environment.

The Senior Sales Specialist role is a quota-bearing sales persona and the primary purpose is to pursue and land qualified leads identified by the Client Management team and other respective teams. The Senior Sales Specialist will identify new opportunities from a selection of existing accounts, and present solutions, value propositions, partner configurations, cost structures, and revenue models to the client that meet their needs.

The Sales Specialist will work directly with clients at a variety of levels, as well as internal subject matter experts. A substantial amount of time will be spent on engaged selling or supporting the sales process in partnership with Client Managers.

This roles contributes to the pre-sales process by working with pre-sales architects to create the best solution design for the client. Building and developing excellent stakeholder relationships with new and existing clients, whilst developing new business channels and territories will be a core focus of this role.

Key Roles and Responsibilities:

• Own and drive pipeline to achieve allocated security budget numbers
• Maintain subject matter expertise in the application services/infrastructure technology domain or solutions set
• Address the technology conceptual challenges during the sales process
• Maintain a comprehensive level of relevant product and service knowledge to have meaningful conversations with potential and existing clients
• Maintain awareness of the competitive landscape, market pricing, and strategy and how to penetrate a new market
• Contribute to the knowledge base of NTT Ltd.'s solutions and services within a practice area or service area by sharing best practices with internal teams, as well as client teams
• Work with relevant technology vendors and ensure a deep understanding of their solutions and how they can contribute to our own solutions set
• Interact and engage with clients to uncover and understand client business goals
• Articulate the Security solution/deliverables that the client requires, as opposed to the products that they need to buy
• Articulate our value propositions throughout all steps in the sales process
• Conduct functional gap analysis and address business issues raised by clients
• Prepare and conduct client workshops and presentations
• Establish relationships with multiple client stakeholders and secure deals with clients to achieve assigned sales quotas and targets
• Use understanding of the client’s business and depth of knowledge on the Security solutions to personalize the recommended solution in line with the client’s need
• Capable of spotting new sales opportunities within an account and work with the sales teams to drive them to closure
• Pursue and land qualified leads identified by the client managers and other lead generation sources
• Work alongside Client Managers to support the sales process, position technology solutions, and close the deal
• Support the wider territory sales plan and execute the sales strategy, and based on that define your own plan for your solution to achieve your sales targets
• Develop and maintain clear account plans for appropriate clients and targets
• Discover,forecast, and run opportunities in the medium and long-term
• Scope and document Security solutions to meet customer requirements
• Identify,assess and highlight client risks that could prove detrimental to the client’s organisation and credibility
• Collaboratively work with sales teams, especially Client Managers, to successfully close the deal
• Partner with internal teams to ensure the scope of work and proposals are tracked and managed
• Work closely with other in-territory counterparts and matrix teams to achieve the shared goal of growth
• Use sales methodologies and tools such as target plans, opportunity plans, and account plans to drive the sales process
• Develop and implement an opportunity plan, to provide regular check-ins with the primary point of contact and have an established process for getting buy-in from all stakeholders

Knowledge, Skills and Attributes:

• Solid understanding of the technical concepts of Security solutions and display the ability to provide technical consultation and guidance to customers
• Demonstrate success in achieving and exceeding sales and financial goals
• Proficiency in developing and encouraging meaningful customer relationships up to C-level
• Delivery of engaging sales presentations and elevator pitches
• Close attention to maintaining up to date, accurate sales forecast and close plans
• Proficiency in team selling approach
• Comprehensive knowledge of competitors and ability to apply competing successful sales strategies
• Ability to define sales strategy
• Client-centric approach, with ability to understand customer problems and find best-fit solutions
• Flexible to adapt quickly to short, new missions or urgent deadlines
• Negotiation skills to craft solutions that are beneficial to customers, partners, and NTT overall
• Solid business acumen
• Good client engagement and management skills
• Phenomenal teammate, with know how to drive sales teams and collaborate with them

Academic Qualifications and Certifications:

• A Degree in a Technical or Sales field is preferred but not essential
• Certified in industry relevant structured sales methodologies and negotiation skills.

Required Experience:

• Advanced sales experience in a technology or services environment, particularly selling either application or infrastructure solutions
• Advanced understanding of IT Managed Services environment
• Advanced demonstrable experience of solution-based selling with a proven track record of sales over-achievement
• Advanced experience in selling complex solutions and services to C-Level clients
• Advanced experience in resolving a wide range of issues in creative ways to meet targets and objectives
• Advanced demonstrable experience in networking with senior internal and external people in the specialist area of expertise
• Advanced level capability and the ability to work independently with little instruction on day-to-day workload

Responsibilities:

• Develop potential sales and businesses plan to achieve
• Track sales goals and reporting results as necessary.
• Liaise with clients on project details, design concepts and requirements
• Manage client’s expectations on projects, events or exhibition
• Prepare budget and cost management for tender submission or quotation for client's review
• Brief designers on concepts and specification requirements of clients project
• Meetings and liaise with consultants, sub-contractors and any other parties involved to deliver project based on client’s requirements
• Assist Operations to resolve operational issues related to projects
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Inspect off-site fabrication and on-site installation
• Ensure project is completed smoothly and step up to resolve any problems that might occur
• Any other duties as assigned

Requirements:

• Minimum Degree/Diploma or equivalent education
• Minimum of 2 years’ working experience in event / project management
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast-paced environment

Responsibilities:

• Develop potential sales and businesses plan to achieve
• Track sales goals and reporting results as necessary.
• Liaise with clients on project details, design concepts and requirements
• Manage client’s expectations on projects, events or exhibition
• Prepare budget and cost management for tender submission or quotation for client's review
• Brief designers on concepts and specification requirements of clients project
• Meetings and liaise with consultants, sub-contractors and any other parties involved to deliver project based on client’s requirements
• Assist Operations to resolve operational issues related to projects
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Inspect off-site fabrication and on-site installation
• Ensure project is completed smoothly and step up to resolve any problems that might occur
• Any other duties as assigned

Requirements:

• Minimum Degree/Diploma or equivalent education
• Minimum of 2 years’ working experience in event / project management
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast-paced environment

Exciting Opportunity: Interior Design Consultant (Sales)

Are you passionate about design and skilled at creating stunning spaces while building strong client connections? Reach out to learn more about our unique collaboration options!

Do What You Love, and Love What You Do

Choose the collaboration style that best suits you:
1) High Commission + Salary
2) High salary + Commission
3) Flexible Hours with High Commission

Let's design a career path that's as inspiring as the spaces you create!

• Quality leads provided at 8-10nos. /monthly
  ($1500+ worth to generate $300k Sales monthly)
• Project Manager to support and assist you as a team for every interior projects.
• We have multiple channels of client base
• We provide incentive and perks including Laptop / Mobile phone and Transport allowances
• Talk to us for a Work Life Balance environment and Love Practising Interior Design ever again!

Job Responsibilities:

• Collaborate with clients to understand their design preferences and needs
• Provide expert interior design advice and solutions tailored to each client
• Develop and present design concepts, mood boards, and space plans
• Manage the sales process from initial consultation to project completion
• Build and maintain strong relationships with clients, vendors, and industry professionals
• Meet and exceed sales targets and contribute to the growth of the business

Requirements:

• With design flair and able to work independently
• Sales driven with a positive attitude
• Passionate in interior design
• Good communication skills with knowledge in English and Mandarin preferred as we seek Mandarin-speaking candidates who are required to serve Mandarin-speaking clients
• Excellent negotiation and interpersonal skills
• Candidates with experience preferred
• Detail-oriented with strong organizational and project management skills
• Ability to work independently and as part of a collaborative team

If you share the same passion in interior Design as we do, willing to work hard with a desire to succeed. We invite you to join us!

BLACK N WHITE HAUS PTE LTD

114 Lavender Street CT Hub 2 #06-58 Singapore 338729

www.blacknwhitehaus.com

Interested applicants are invited to send your updated resume in MS Word format via clicking "Apply Now" button below.

We regret that only shortlisted applicants will be notified.

Progressive organisation and salary commensurate with work experience!
Location : Central Singapore, accessible by public transportation, near MRT stations.


Job Description

• Business development and account management;
• Communicating with clients to secure sales transactions;
• Understanding of market trends and changes in customers’ demands;
• Coordinating with inter-departments to ensure timely delivery of customers’ orders;
• Ensure strategy alignment to achieve company objectives;
• Other ad-hoc duties.

Job Requirement

• Diploma or Degree in Sales and Marketing of business disciplines with at least 2 – 3 years of relevant work experiences;
• Possess interpersonal, communication and strong business acumen;
• Good critical and problem-solving skills;
• Strong team player who is able to work well in fast-paced environment.
• Must be willing to work night shift to cover US/LATAM region.

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we are seeking a dynamic and experienced Support Manager to join our team in Singapore and oversee the support operations for our in-house digital products. As the Support Manager, you will be responsible for timely and effective resolution of customer issues and delivering exceptional customer service. The ideal candidate should have a deep understanding of digital products and applications, strong leadership skills, and a passion for customer satisfaction.

Job Description

Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Operation Support: Oversee and manage the support operations, ensuring efficient and effective resolution of customer issues and providing exceptional support to our in-house product.

• Ensure timely and accurate responses to customer inquiries and issues, maintaining a high level of customer satisfaction.
• Collaborate with cross-functional teams to identify root causes of issues and drive continuous improvement in product quality and development processes.
• Develop and implement strategies to optimize the support processes, including ticket management, issue resolution, and customer communication.
• Monitor and analyze key performance indicators (KPIs) to assess the effectiveness of the support operations, identify areas for improvement, and implement corrective actions as needed.
• Collaborate with the product management team to provide customer feedback and insights for product roadmap planning and enhancement prioritization.
• Develop and maintain comprehensive documentation, including FAQs, troubleshooting guides, and knowledge base articles, to enable the support team to efficiently address customer inquiries.
• Stay up-to-date with industry trends and best practices in digital product support, customer service, and user experience.

Quality Assurance: Oversee QA/QC activities to ensure the highest quality and reliability of our in-house product.

• Develop and execute comprehensive test plans, test cases, and test scripts to ensure the quality and functionality of our in-house product.
• Collaborate with product owners, designers, and developers to understand software requirements, user stories, and acceptance criteria.
• Verify backlog items to ensure accurate implementation and alignment with customer requirements and expectations.
• Conduct User Acceptance Testing (UAT) for new product features and enhancements, collaborating with the development team to ensure functional requirements are met, and providing feedback on usability and potential issues.
• Provide regular updates on UAT progress, backlog verification status, and documentation efforts to relevant stakeholders.
• Ensure accurate and up-to-date documentation of UAT scenarios, test cases, and results.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

1. Educational Background: Bachelor’s Degree in Information Systems or Business.
2. Experience: 1-2 years' experience in the IT industry is preferred.
3. Communication: Excellent communication skills are essential.
4. Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint). Experience with JIRA or similar Project management tools.
5. Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
6. Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
7. Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Want to be part of a fun and exciting team in one of the fastest growing IT companies in Singapore? Xtremax is an established IT company that provides IT services such as website development and design to government agencies and private companies to help them transform their digital experience. We are expanding and actively looking for an experienced and highly motivated individual for the Technical Support role.

Responsibilities:

• Provide customer support by answering phone and email enquiries
• Primary investigation, information gathering before escalating to internal team for further diagnosis
• Manage operational issues/risks in a timely manner; escalating when necessary
• Keep track of service requests to meet service KPIs
• Follow standard operating procedures, and respond professionally
• Communicate effectively between customers and development team on escalated issues
• Understanding of issues raised by customer
• Good sense of ownership to customers’ reported issues and track them through resolution and bring to closure of ticket raised
• Serve as a key point of contact based on agencies assigned
• Cross functional collaboration: You are required to work with different teams within our organisation to meet the needs of our business.
• Escalate critical issues / roadblocks to the Technical Support Team Lead

Requirements

• Minimum polytechnic diploma in IT, computer engineering, or relevant experience
• Preferably have knowledge in cloud services (eg. Microsoft 365, Amazon Web Services, Microsoft Azure, Google Cloud)
• Preferably have knowledge in ticketing system (JIRA)
• Good interpersonal and communication skills
• Strong analytical and problem solving/troubleshooting skills
• Strong interest in technology
• Ability to communicate highly technical information to both technical and non-technical customer audience
• Ability to work independently and as a team in a dynamic environment

By submitting your resume/CV, you consent and agree to allow the information provided to be used and processed by or on behalf of Xtremax Pte Ltd for purposes related to your registration of interest in current or future employment with us and for the processing of your application for employment.

You also represent to us that you have obtained the consent of your referees when you disclose to us their personal data for the purpose of conducting reference checks.

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Responsibilities:

• Provide first-line support for technical issues via phone, email, or in-person.
• Diagnose and resolve hardware, software, and networking problems.
• Install, configure, and maintain operating systems, applications, and hardware.
• Monitor and maintain IT infrastructure, ensuring optimal performance and security.
• Assist in the setup and deployment of new hardware and software.
• Create and maintain documentation for processes, procedures, and troubleshooting steps.
• Collaborate with other IT team members to improve processes and resolve complex issues.
• Provide training and support to end-users on new technologies and tools.
• Any ad-hoc matter assigned by superior.

Requirements:

• Diploma in Information Technology, Computer Science, or a relate field and above.
• At least 2 years of proven experience in IT support or a similar role.
• Experience in system engineering, IT support, or a related role are advantageous.
• Basic knowledge of operating systems (Windows 10, 11 & Server) and office productivity software.
• Basic networking fundamentals.
• Experience with remote support tools and ticketing systems.
• Understanding of security principles and practices.
• Proficient in MS Office such as PowerPoint, Excel, Words etc

Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; and projecting expected sales volume and profit for existing and new products. Implements national sales programs by developing field sales action plans.

Sales Manager Job Responsibilities:

• Determines annual unit and gross-profit plans by implementing marketing strategies; and analyzing trends and results.
• Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; and projecting expected sales volume and profit for existing and new products.
• Implements national sales programs by developing field sales action plans.
• Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.
• Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand.
• Completes national sales operational requirements by scheduling and assigning employees; and following up on work results.

Sales Manager Qualifications/Skills:

• Bachelor/ Master Degree in any streams
• 3-7 years’ experience in End to End Management of Retail and Wholesale Food Processing
• Must have 3-5 years End to End Food processing work experience in FAASOS PRODUCTS
• Ability to win the RFP by showcasing the complete success stories of Faasos Food Product knowledge and bring more business
• Ability to lead the team and complete the end to end Infra setup for Food & Beverage Customers
• Ability to provide new strategies and coordinate with the customers on New Food Product Launches
• Expertise in F&B Accounts Management and provide complete setup for customers
• Strong communication skills
• Creating and implementing a sales plan
• Meeting sales goals by monitoring progress
• Analysing sales data

Are you ready to embark on a new delivery frontier? Quikbot Technologies is breaking new ground in revolutionalising deliveries in urban space through the use of robots and various IOT services.

We are seeking to a Operation Officer / Specialist to join us on this exciting journey.As a key player in our cutting -edge operations, you will be part of a team that is applying new technology to traditional delivery services.

If you are keen about robotics or would like to explore the opportunity of being part of revolutionary service provider, that is great chance to start that journey with us. Find us more at https:// www.quikbot.ai

Job Scope:

1) To ensure Robot operates smoothly during deployment

2) To trouble shoot / reset robot if encounter problem during deployment operation

3) To monitor and ensure Robot delivery to destination

4) To observe and provide assistant to customer when retrieving merchandise from the Smart locker

Occupation

HUB OPERATIONS SUPERVISOR (LOGISTICS)

5) To collect merchandise from participating retailer upon received pick up notification

6) To follow robot on it deployment route and ensure safety of the passer-by

7) To ensure robot return to the battery charging station and start charging

8) To check Smart locker is empty before returning to the charging station

9) To Retrieve un-collected merchandize from the locker and deliver to the customer manually

10) To work on the backend to upload merchandise to the E-com apps

Requirement:

1) ITE or Diploma certification

2) IT savvy, mechatronic background will be a plus

3) Candidate require to walk for at least 3 to 4 hours to ensure robot delivery to destination

4) Able to communicate well in English and Chinese is essential, as candidate is required to read and understood the Chinese version of Manual of robot.

5) As this is customer facing, candidate need to have a polite and humble and responsible .

6) Understand how internet, WIFI, Bluetooth connection and how the connection and APPs works.

As a Governance Risk and Compliance Specialist to join our team, this role is crucial in developing and maintaining a robust culture of technology and cybersecurity risk governance across our organization.

The ideal candidate will have at least 5 years of relevant experience in ICT cybersecurity, data security, audit management, governance, and risk compliance management. He or She will be responsible for providing expert advice on cyber security requirements, reviewing and establishing ICT policies, and supporting various aspects of our tech governance framework.

• Develop the culture of Tech risk governance and management across the organisation, and ensure proper accountability in the management, tracking and reporting of tech and cyber risks.
• Provide subject matter advice to internal stakeholders on cyber security requirements that the Authority is required to comply with, including Client internal policies and standards, as well as policies and standards from GovTech and Cyber Security Agency of Singapore.
• Review and establish ICT policies and process controls and conduct compliance checks.
• Support team lead and work with internal stakeholders to:

• Track and monitor tech projects and initiatives to meet compliance requirements.
• Track and monitor of Key Risk Indicators and Control Self-Assessment as part of Tech governance framework.
• Track and monitor incident reporting, including reviewing, monitoring, and reporting on the corrective measures and improvement areas.
• Participate in consultation and conduct gap analysis against new or revised requirements.
• Assess and seek waiver approvals for deviations and risk treatment strategies.
• Organise risk forums, including monitoring of action plans.
• Coordinate and facilitate IT / cyber security audits.

o   Track remediation plans to address audit findings.

o   Follow up on remediation actions, security and risk assessments with respective stakeholders and project and application managers.

• Good years of relevant experience in ICT cybersecurity, data security, audit management, governance, risk and compliance management
• Relevant certifications in IT governance, IT audit, cyber or data security (e.g. CISSP, CISM, CISA, etc.) preferred.
• Ability to work with cross-functional, multi-disciplined team to operationalise monitor security policies and procedures.
• Knowledge of Instruction Manual 8 and CSA Cybersecurity Code of Practice preferred.
• Technical knowledge of security vulnerabilities, validation of remediations and risk assessments.
• Relevant experience in data visualisation and analytics..

Job Description & Requirements:

Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; and projecting expected sales volume and profit for existing and new products. Implements national sales programs by developing field sales action plans.

Sales Manager Job Responsibilities:

• Determines annual unit and gross-profit plans by implementing marketing strategies; and analyzing trends and results.
• Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; and projecting expected sales volume and profit for existing and new products.
• Implements national sales programs by developing field sales action plans.
• Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.
• Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand.
• Completes national sales operational requirements by scheduling and assigning employees; and following up on work results.

Sales Manager Qualifications/Skills:

• Bachelor/ Master Degree in any streams
• 3-10 years’ experience in End to End Management of Retail and Wholesale Food Processing
• Must have 3-5 years End to End Food processing work experience in FAASOS PRODUCTS
• Ability to win the RFP by showcasing the complete success stories of Faasos Food Product knowledge and bring more business
• Ability to lead the team and complete the end to end Infra setup for Food & Beverage Customers
• Ability to provide new strategies and coordinate with the customers on New Food Product Launches
• Expertise in F&B Accounts Management and provide complete setup for customers
• Strong communication skills
• Creating and implementing a sales plan
• Meeting sales goals by monitoring progress
• Analysing sales data

We are seeking energetic, creative, fun and talented individuals to join our team. In this role, you will be responsible for hosting live streaming events across various platforms sharing health, wellness and lifestyle tips, developing engaging content across our social media & e-market platforms to enhance our brand’s online presence and engagement.

Key Responsibilities:

• Develop, create, and publish high-quality, engaging content (images, videos, graphics, etc.) for various e-marketplaces and social media platforms including Facebook, Instagram, Twitter, LinkedIn, Xiao Hong Shu and TikTok etc.
• Plan, coordinate, execute and host daily live streaming on Shopee, Tiktok, META and other platforms as assigned.
• Preferably able to provide health talks for offline events, or record videos related to health talks for social media, if any.
• Conduct product training
• Monitor, respond to, and engage with the audience in a timely and authentic manner to build a strong community and enhance brand loyalty.
• Track, analyze, and report on content performance and live streaming metrics to continuously optimize and improve strategies.
• Account / Client Relationship Management to strengthen relationship with clients through periodic business reviews and activity updates.
• Manage a pool of part-time or ad-hoc content creators and live streamers
• Stay up-to-date with the latest social media trends, tools, and best practices to keep our content fresh and relevant.

Requirements:

• Proven experience in publishing social media content online and hosting live streaming.
• Preferably with Nutritionist/Dietitian background.
• Strong proficiency in using social media platforms and tools (e.g., Facebook Live, Instagram Live, YouTube Live).
• Excellent visual storytelling skills & on-camera presence with a keen eye for aesthetics and details.
• Proficiency in video editing software.
• Excellent written and verbal communication skills in English & Mandarin.
• Ability to work independently and as part of a team.
• Full time position and work schedule will be from Mondays to Saturdays (6 days work week) based on hybrid work arrangement.

Location: On-site Client Office (Singapore)

This position requires you to be on-site, Monday - Friday

Salary: Up to 62000 SGD base + 10% performance bonus DOE & Geographic Location

A little bit about us:  

Applied Value Technologies is an early-stage, mission-driven venture revolutionizing the way companies view IT productivity. We help our customers scale with next-generation application services that accelerate user productivity through enhanced automation and a highly personalized user experience. Our goal is to be a trusted partner, collaborating with customers to design and implement user-centric, technology-enabled support solutions at scale. 

About the Role:  

Applied Value Technologies is looking for a People Experiences - Sr Technical Support Specialist to join our Fulfillment team. In this role, you'll play a key part in supporting mission-critical applications for our internal customers, ensuring exceptional technical support, customer service, and timely issue resolution. As part of our Application Support organization, you'll need a versatile skill set to manage a broad range of applications within our client's Commerce Engineering products. We're seeking candidates who are passionate about technology, committed to outstanding customer service, and thrive in a fast-paced environment. Our clients, Fortune 100 technology companies, prioritize scaling their businesses by putting people first, and our team is dedicated to advancing this mission by focusing on customer needs above all else. 

About You:

• Familiar with end-to-end Customer/IT support processes 
• Adjusts easily to new or changing circumstances.
• A collaborative utility player mentality (low ego) with a proactive sense of curiosity
• Focuses on achieving results that promote business success.
• Demonstrate proactive and professional communication skills with all stakeholders and partners
• Maintain a professional, adaptable, and respectful manner
• Provide high quality service to all users  

Responsibilities: 

• Handle and resolve complex customer issues that have been escalated from Level 1/Tier 1 support
• Utilize advanced troubleshooting techniques to diagnose and solve problems.
• Ensure issues are resolved within the agreed service level agreements (SLAs).
• Utilize Service Cloud analytics tools to identify trends, recurring issues, and areas for improvement in the triage process.
• Use Salesforce Service Cloud to track, manage, and resolve customer cases.
• Communicate effectively with IT and business stakeholders to improve on the ground engagement with cross-functional partners
• Maintain accurate and detailed case records, ensuring all interactions and solutions are documented
• Generate and analyze reports to identify trends and areas for improvement
• Provide exceptional customer service and ensure a high level of customer satisfaction.
• Follow up with customers to ensure their issues are fully resolved and gather feedback.
• Work closely with other departments, including Level 3 support, engineering, and product management, to resolve complex issues.
• Escalate unresolved issues to appropriate teams and follow up to ensure timely resolution.
• Participate in regular team meetings and provide feedback on service improvements.
• Stay updated on the latest features and best practices of Salesforce Service Cloud.
• Suggest and implement process improvements to enhance efficiency and customer satisfaction.
• Participate in ongoing training and professional development opportunities.

Your Expertise:

• Bachelors in Information Technology, Business or a related field preferred
• 3-5 years of experience in application support, with a focus on cloud services, HCM recruiting and/or SaaS platforms
• 3+ years in a hands-on application production support role working on triage, troubleshooting, and coordination on HRIS / ATS systems
• Understanding of end-to-end HCM recruiting processes (Workday)
• Proficiency in using Service Cloud, CRM systems, and support ticketing systems
• Experience in other 3rd party CRM tools
• Understanding of cloud computing concepts and architectures and familiarity with APIs, integrations, and common web technologies.
• Knowledge of database management and querying.
• Excellent verbal and written communication skills. Ability to convey complex information clearly and concisely.
• Experience operating with SLAs in a client-facing role in a production environment
• Ability to work effectively as part of a team and collaborate with other departments.
• Highly organized with the ability to manage multiple cases and tasks simultaneously.
• Ability to work in an onsite office setting 100% of the time
• Flexible to work on-call schedule on weekdays and occasionally on weekends

Preferred Qualifications: 

• Experience with case management, automation, and service analytics in Salesforce.
• Intermediate SQL skillset
• Strong familiarity with Workday HCM and Salesforce Service Cloud
• Experience with reporting and metrics
• Strong expertise with rules-based automation, process documentation, and ITSM best practices (ITIL)
• Salesforce Service Cloud Certification
• Workday HCM Certification

We’ve got you covered:

• Competitive salary + performance bonus
• Unlimited paid leave
• 100% employer - paid healthcare benefits (medical, dental vision)
• Sick leave accrual
• 100% paid parental leave - up to 16 weeks
• $1,200 Learning & development allowance (annually)
• $1,200 Health & Wellness allowance (annually)
• Employee referral program
• 401k match up to 4%
• 12 paid holidays annually

Applied Value is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Hiring is contingent on candidate verifying their eligibility to work in Singapore and passing a complete background check.

Duites and Responsibilities:

• Mold Maintenance / Support Production Mold Servicing if necessary.
• New mold fitting and assembly.
• Jig & fixture Assembly/testing.
• Repair mold according to Mold Repair Requisition.
• Mold troubleshooting when is required.
• Understand how to operate grinding machine.
• Record history data during mold troubleshooting.
• Ensure job is done according to the drawing requirement.
• Perform self-inspection before passing to the next processes.
• Ensure 6S are carried out at all times.
• Safety is everyone’s responsibility, feedback to the supervisor if there are any doubts.