Job Description

Maternity cover for 6-months for Engineering Support Department

• Provide day to day customer service support and administrative duties in engineering department.
• Deal with customers via multiple communication channels such as telephones, email and other CRM tools.
• Provide administrative support for engineering department such as spare parts quotation, service maintenance, preventive maintenance service, service appointments of all engineers and other ad-hoc assignment.
• Post-Warranty Service Contract Proposal to customers.
• Manage the preventive maintenance service by coordinating the customer for the PM schedule and update any changes in the records.
• Follow up with Engineers on open maintenance jobs.
• Review the service reports, process engineering quotation on repair work or spare parts and follow up with customer.
• Request quotation from the third party to do the subcontract work, and provide pricing to customer & certificate follow up.
• Act as the main control person for the receipts of all engineers’ job sheets & customer’s purchase/service order, and forwards to respective teams for further action.
• Monitor and update the job status in AX system, ensuring timely invoicing and job closure with customers.
• Responsible for administration of purchasing third party outsourced service contract with principal.
• Work closely with operations team members to coordinate the delivery and issue the billing with customer.
• Coordinate with sales team to arrange the engineers schedule for installation or service maintenance.
• Record case data and customer information accurately into AX system for ease of reporting and follow-up.
• Arrange service tools calibration and maintenance by the third party.
• Provide the Guarantee and Maintenance (Labour and Comprehensive costs) price in tender.
• Getting all spare parts price list from Principals and convert to local pricing. To provide relevant price list for contract / tender purposes.
• Any other duties and responsibilities as and when assigned by immediate superior or management.

Job Requirements

• Min. Diploma in any disciplines
• Minimum 3 years of relevant work experiences in a similar role.
• Good computer skills. Proficient in Excel, Word and Outlook.
• Working knowledge of CRM and ERP systems. Eg: Microsoft AX, Microsoft Dynamics
• Good command of written and spoken English

Competencies

• Adept at handling various communication channel on a daily basis, while consistently resolving customer’s issue.
• Good in communication and interpersonal skill, able to communicate with and influence people positively.
• A positive team member who is able to establish network and rapport with colleagues to achieve results.

Attributes

• Customer-orientated and able to deal with difficult customers.
• Passionate and energized, take initiatives and integrity to support business needs, enhancing individual/team productivity.
• Be a natural multi-task person who has a positive and proactive attitude in problem solving.
• Passionate and energized, take initiatives and integrity are key requisites to this position.
• Embrace the idsMED values of Loyalty, Integrity, Balance, Care, Agility, Reliability and Entrepreneurship.
• Show a genuine desire to care for others, with a Happy, Engaging, Approachable, Responsible and Trustworthy personality.

• Responsible in gallery sales
• Efficient handling of clients' enquiries
• Providing good customer service
• Proactively maintaining good relationships management with new and existing clients
• Assist sales team in maximising sales and marketing revenues
• Manage the sales process from generated leads/gallery sales to closure and completion of works
• Coordinating with operation team to ensure timely delivery of customers’ orders
• Work closely with other departments to ensure strategy alignment to achieve company objectives
• Keep updated to market trends and change in customers' demand
• Absolutely no cold calling is required

• Display high level of interest and enthusiasm towards the product offerings
• Independent, confident and self-motivated with good sales and servicing aptitude
• Self-disciplined to complete tasks assigned within deadlines
• Results-oriented with a customer service mindset along with excellent client relationship-building skills

• Unison Consulting Pte Ltd is seeking a Desktop Support Engineer to join our team. In this role, you will be responsible for providing technical assistance and support to end-users within the organization.
• Your responsibilities will include resolving hardware and software issues related to desktops, laptops, and other IT peripherals. You will be responsible for installing, configuring, and maintaining computer systems to ensure they operate efficiently.
• You will also assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary. Additionally, you will provide remote assistance for off-site users using remote desktop tools and assist users with login issues, password resets, and access-related queries.
• Our ideal candidate has a strong understanding of desktop operating systems, knowledge of desktop hardware components and peripherals, and excellent troubleshooting skills. You should be able to analyze and solve hardware and software problems efficiently, collaborate with other IT professionals and support teams, and contribute to the overall IT support function.

• At least a Professional Certificate, Diploma or advanced /Higher /Graduate Diploma.
• Prefer healthcare environment experience.
• Good attitude
• Willing to learn and work in a team.
• Strong problem-solving skills.
• Excellent client-facing skills.
• Professional presence and excellent communication skills. 
• Hardware Skill – Desktop, Laptop, Printer and Scanner.
• Windows OS (Must know Windows 10) 

Job Responsibilities

• Development of sales strategy and implementation of tactical plan.
• Identification of key/target accounts/industry segment.
• Building and maintaining a healthy sales pipeline, through prompt updating of opportunities management tracking and account development planning.
• Develop new customer accounts through sales and marketing activities.
• Expand sales portfolio to all existing and new potential customers.
• Supporting any marketing related activities to improve the presence and customer knowledge of Precision Robotic Products
• Providing customer feedback to the Research and Development team and Business Group management.
• Any other duties as assigned by supervisor.

Requirements

• Minimum 2 years of sales experience with Industrial clients (i.e. B2B), 5 years of experience is needed for the senior position.
• Diploma or Bachelor Degree in Engineering / Computer Science or Equivalent
• Field sales experience is vital. Proven ability to interact directly with a sales organization, understand customer needs and influence them.
• Good interpersonal and communication skills
• Self-motivated and maintain high level of Sales Discipline

HOW TO APPLY:
Interested applicants, please send in your resume by clicking "Apply Now".

We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Chan Ngai Kuan, Elise
Dynamic Human Capital Pte Ltd
Registration number: R1548771
EA Licence No: 12C6253

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Your Career

As a Palo Alto Networks Cortex Systems Engineer, a Next-Gen AI-powered security operations platform, you will be the expert for the broader Cortex portfolio within our offerings. 

Your portfolio includes Cortex XSIAM (Extended Security Intelligence and Automation Management), Cortex XDR (Extended Detection and Response platform across endpoints, network and cloud), Cortex XSOAR (Security Orchestration, Automation, Response & Threat Intel Management), and Cortex Xpanse (Attack Surface Management).

The Cortex Systems Engineer is the interface between business and technology. Working closely both internally - with product and engineering to share feedback from the field, and externally - with our prospects and customers to understand their business needs and to design technical solutions that take the best advantage of the Cortex platform. With your colleagues, you will displace competing technologies and build market share - most importantly, help your client sleep at night as our product integrates to build secure digital transactions.

Your Impact

• Drive complex deals in the pre-sale stage, alongside sales engineers and sales reps
• Present to customers as our expert at all levels in the customer hierarchy from technician to manager
• Support the technical field sales engineer on POCs (proof of concept) – assist with the pre-sales process by answering technical questions, conducting POC evaluations, and working with engineering to bridge any gaps
• Work closely with product and engineering to debug and correct challenges encountered during POCs
• Training of the field sales engineers to present new features, product roadmap, new improvements, and sprint summary
• Create new demo scenarios and use cases
• Discuss complex platform architectures to prospects
• Respond effectively to RFIs/RFPs while serving as the main technical point of contact

Job Summary:

Repairs manual and automatic transmissions in motor vehicles within manufacturer quality and time standards.

Job Description:

• Performs transmission repair of motor vehicles as outlined on repair order with efficiency and accuracy, following company time allowance and standard
• Removes and disassembles transmission unit and performs repair
• Diagnoses cause of malfunction
• Installs repaired transmission replaces fluids, and makes appropriate adjustments
• Performs technical service and repair of motor vehicles including troubleshooting using diagnostic equipment
• Conduct routine maintenance work (replacing fluids, lubricating parts, etc.)
• Examines the vehicle to determine if additional safety or service work is required
• Repair or replace broken or malfunctioning parts and fix issues (e.g. leaks)
• Provide accurate estimates (cost, time, effort) for a repair or maintenance job
• Liaise with Customer Service Advisor on the service/repairs-related matters
• Advises Customer Service Advisors immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be made
• Provide support to Customer Service Advisors and Sales Staff
• Communicate with the parts department to obtain needed parts
• Saves and tags parts if the job is under warranty or if requested by the customer
• Document the work performed and recommended on the repair order
• Perform quality checks and road tests on vehicles
• Maintain facilities and equipment of the workshop
• Any other or ad-hoc assignments by the immediate supervisor

Job Requirements:

• Minimum Nitec in Automotive Technology or its equivalent
• Minimum 4 years of relevant working experience in motor vehicle transmission repairs and replacements
• Knowledge of mechanical, electrical, and electronic components of motor vehicles
• Working knowledge of vehicle diagnostic systems and methods
• Ability to handle various tools
• Proven experience as an automotive mechanic
• Highly motivated and results-driven
• Customer service mindset with a positive attitude

Working Hours: Monday to Friday

Office Location: Lavender

Job Scope:

• Responsible for executing key sales and business development initiatives in in events, exhibitions, retail, experiential marketing, content, and technology.
• Leads creation, Follow-up and accounts servicing
• Creating and maintaining new/exisiting customer relationships
• Act a the main point of contact for your clients
• Lead pitches and proposal development.
• Prepare client / production and weekly sales meetings
• Tracking sales data to ensure the company meets sales quotas

Job Requirements:
- Minimum Diploma
- Able to effectively communicate features and benefits of solution
- Events and sales experience will be advantageous

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration. We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA License: 16C8004 | Hailey YANG | Registration No: R1876431

Job Description:

As a Business Development Executive at Novosys, you will play a crucial role in the growth and success of our organization. You will be responsible for identifying and securing new business opportunities, fostering client relationships, and promoting our ISO consultancy services. Your primary objective is to drive revenue growth and expand our market presence.

Key Responsibilities:

· Conduct market research to identify potential clients, industries, and regions for ISO consulting services.

· Analyze market trends, competition, and regulatory requirements.

· Generate and qualify leads through various channels, including cold calls, email campaigns, networking, and referrals.

· Maintain a robust sales pipeline.

· Identify client needs and develop customized ISO consulting proposals.

· Conduct presentations and meetings to close deals and acquire new clients.

· Build and maintain strong relationships with clients by providing exceptional service and support.

· Meet and exceed sales targets and revenue goals.

· Develop and implement effective sales strategies.

· Prepare regular reports on sales performance and market insights.

Requirements:

· Bachelor’s degree and above in any disciplines

· Proven experience in Sales or Business Development, preferably in ISO consultancy, service industry or related industries.

· Knowledge of ISO standards and certification processes will be an advantage.

· Excellent communication, negotiation, and presentation skills.

· Results-driven with a strong focus on achieving and exceeding sales targets.

· Proficiency in using CRM software and sales-related tools will be an advantage.

· Self-motivated, proactive, and able to work independently.

· Willingness to travel and meet with clients as needed.

This role is designed for mid-level working professionals (at least 5 years PQE) with robust track record in sales, excellent interpersonal and communication abilities, strong customer-oriented mindset, focused commitment to excellence, and deep motivation to learn and grow. Experience in customer service frontlines, call centre enquiries management, or sales within the hospitality industry are an added advantage. Proficiency in Mandarin Chinese is required.

Please apply for this position via our careers page (https://www.ysuites.co/careers/).

Key responsibilities:

1. To establish connections with new leads and prospective clients by following up and logging them into our leads CRM system for downstream management
2. Maintain, grow and nurture these lead connections proactively and qualify + track these connections in an organised and systematic manner
3. Follow up with these lead connections pro-actively with a view towards converting them into our customer base
4. To ensure high level of customer satisfaction by providing exceptional customer service in line with our brand values
5. Manage all inbound call enquiries from local and overseas customers
6. To have a deep and robust understanding of our product i.e. all our rooms and amenities in our PBSA assets
7. To document customer request and customer profile during the enquiries process
8. To have a good grasp of the property management system in order to check room availabilities, log special request, or check any other information relevant to customer enquiries.
9. To provide training to all our agent partners worldwide as well as assist in livestreaming sales efforts on the property
10. To have a deep and robust understanding of industry practices relating to rents, onboarding of tenants, operations procedures, and any other matters that students or agents will be inclined to enquire during the sales process
11. Provide reliable and consistent support, offer services, and take request through phone, email, online chatbot, FB, Instagram, and various instant messaging channels such as WhatsApp and Wechat.
12. Anticipate and identify the needs of customers and proactively follow up when necessary
13. Achieve service level agreement targets in response and follow up time
14. Achieve core customer service KPI metrics including professionalism during customer interaction and customer satisfaction score and feedback
15. Provide regular updates and reporting to management on outcome of interactions with leads and overall data analytics with respect to leads status
16. Provide reports on customer needs, interests, problems, and any other valuable feedback gathered during customer interactions
17. Coordinate sales effort with BD team and agents in North Asia to convert prospective students to customers
18. Provide daily room occupancy and leads enquiry report, market feedback and pro-actively recommend strategies to improve booking numbers
19. Assist marketing team in email direct marketing campaign banners and details to different leads segment within CRM database
20. Coordinate sales effort with property staff in Australia especially for property walk-in inspections and renewals
21. Work closely with marketing team in understanding various campaigns, marketing activities, promotions and discounts, and marketing channels that will funnel leads through

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 5 years of experience and proven track record as a sales agent or customer service representative
3. Exceptional verbal, reading, written, analytical and reasoning skills are a must
4. Robust interpersonal, communication and relationship skills
5. Must be bilingual in English and Mandarin Chinese
6. Familiarity with CRM best practices together with ability to build lasting and strong customer relationships
7. Strong Microsoft Power Point and Excel Skills desirable
8. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
9. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
10. Experience with CRM leads management software (SalesForce, Fresh Sales, Zoho etc) an advantage.
11. Experience with EDM software an advantage.
12. Excellent time management and organisational skills
13. Dependable and proactive in follow up
14. Ability to handle competing priorities and exercise clear and good judgement on how and where to focus your effort and time to achieve the most impact
15. Robust execution and implementation abilities
16. Highly independent and able to work under stressful situations
17. Team player and able to drive outcome and handle difficult negotiations and exchanges

We have 7 years of industry experience in creating dream homes and offices for our clients. And now we are expanding our team to better serve our clients. If you enjoy working in a fun, cozy (have a look at our IG) working environment, with a team of members with open communication, look no further! Our team consist of young designers aspiring to further hone their design & skills in hopes of being featured in magazine. And now we need a like-minded Senior Interior Designer to join us!

Job Description / Responsibilities:

• Provide professional design consultation, planning & budgeting costs to prospective clients.
• Prepare project specifications with quotation, including design concept, material selection and space planning.
• Project manage and oversee renovation projects from commencement to handover.
• Prepare site drawings to vendors or subcontractors.

If you are a Senior Interior Designer looking to have a higher comission rate, or intend to progress further in this industry, we are open to discuss more during the interview.

This role will provide all aspects of escalations technical support for Applied Materials CMP installed base of tool technologies. It will be responsible for enhancing tool performance through remote and on-site escalations support to Customer Engineers, technicians, and other product focused personnel who are diagnosing, troubleshooting, repairing, and debugging complex electro/mechanical equipment. It will also provide support for other customer technical issues related to equipment, programs, installations, and upgrades.

The role will respond to situations where first-line product support needs additional help to isolate or fix problems in malfunctioning equipment. Specific duties will include:

• Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
• Explains difficult or sensitive information; works to build consensus
• Interprets internal/external business challenges and recommends best practices to improve products, processes or services
• Communicates difficult concepts and negotiates with others to adopt a different point of view
• Use/Proficiency of internal systems (FSS/Digital Tools) to mine and analyze tool specific data
• Enhances local team product technical knowledge by frequent knowledge transfer and ensures field implementation
• Creates documentation for field use (TLLs)
• Presents at customer level; creates presentations at the engineering level for delivery to customers on system upgrades, support plans, technical demonstrations (new part introductions)
• 200mm CMP product knowledge a plus

• CE3-CE5 with strong understanding of CMP fundamentals, communication skills

• Proficient in English language both written and verbal
• Bachelor degree or equivalent experience in a technical field (Electrical Engineering, Mechanical Engineering, Chemical Engineering or a related discipline)
• + 5 years of experience with Applied Materials CMP products or similar

Qualifications

Education:

Skills:

Certifications:

Languages:

Years of Experience:

Work Experience:

Additional Information

Time Type:

Employee Type:

Travel:

Relocation Eligible:

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. 

Hybrid Work Arrangement for Confirmed Employees

5 days work week

Performance Bonus

The Challenges:

• Manage company social media and create content to promote company outreach
• Update job orders and assist recruiters to work on potential candidates profiles
• Assist to post jobs on social medias platforms
• Perform administrative duties as assigned

What It Takes

• Minimum Dioloma in any discipline
• Experience in video editing and marketing is an added advantage
• Ability to work in a fast paced
• environment

Interested candidates please contact me via WhatsApp 90270083 for more information.

Talents@Work Pte Ltd (21C0501)

Telvin (R1113142)

Deskside/Desktop Support Engineer

We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

We are searching for a talented Reservation & Sales Executive to join our team. With 1-2 years of experience in a hospitality environment, travel agency, or front sales concierge role, you'll play a crucial part in delivering exceptional service. If you're passionate about sales, customer satisfaction, and thrive in a dynamic setting, we want you on board!

Position: Reservation & Sales Executive

Location: Kim Keat Road

Salary: $3000 - $4000

Job Description:

• Sales Excellence: Drive revenue through effective sales strategies, upselling, and cultivating strong customer relationships.
• Reservation Management: Handle reservation inquiries, bookings, and cancellations with precision and a customer-centric approach.
• Customer Service: Provide personalized assistance to guests, ensuring a seamless and delightful experience throughout their stay or travel.
• Product Knowledge: Stay informed about our offerings, promotions, and services to effectively communicate and sell to potential customers.
• Collaboration: Work closely with internal teams, such as marketing and operations, to enhance overall customer satisfaction and business performance.
• Record Keeping: Maintain accurate and organized records of reservations, customer interactions, and sales transactions.
• Problem Resolution: Address customer concerns promptly and find effective solutions to ensure a positive experience.

Job Requirements:

1. 1-2 years of experience in a hospitality, travel agency, or front sales concierge role.
2. Proven track record in sales and customer service.
3. Excellent communication and interpersonal skills.
4. Detail-oriented with strong organizational abilities.
5. Familiarity with reservation systems and travel booking platforms.
6. Ability to work in a fast-paced, customer-focused environment.

Inspired by the need to improve quality of people’s lives, WS Audiology continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

Our internal applications are developed and configured on SharePoint. The position is to ensure that these existing and upcoming systems provides better value to stakeholders/business and compliant to regulatory, security and any other ever-changing standards through enhancements, settings and developing new SharePoint features.

What you will do

• Develop and implement custom solutions in SharePoint Online, Power Platform, and other O365 / Azure
• Collaborate with business users to gather requirements, assess risks, and design solutions
• Review SharePoint, Power Platform, O365, and Azure setups for technical enhancements, offering expert advice on process upgrades and integrations
• Actively participate in business meetings, presenting solutions as a subject matter expert, and ensuring high-quality work, code standards, and project tracking
• Provide support for existing applications, create documentation, and collaborate with team members to address user concerns
• Work with fellow developers and teams to meet WSA standards, audit, regulatory, and security requirements.

What you bring

• Minimum 8 years of relevant experience
• Experience with SPO webpart development (SPFx with REST APIs), C#, PowerShell and client side scripting like typescript using ReactJS
• Development experience with SharePoint 2010/2013/2019
• Site migration experience with SPMT/Sharegate or any similar tool
• Knowledgeable in SQL or other DB integrations
• Team player and willing to learn new technologies
• Azure configurations and development experience is a bonus
• Administration knowledge of SharePoint On-Premise and Online
• Knowledge of ITMS tools - like JIRA & familiar with ITIL processes

Who we are

At WS Audiology, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.

WS Audiology is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

Job Description

• Support live product/project application deployments and implementation.
• Logging and resolving customer issues within the agreed Service Level Agreement (SLA).
• Maintain customer correspondence including documentation of user guides and other resources.
• Escalation and reproduction of technical issues for the development team for troubleshooting.
• Understand database/data warehouse administration, being able to administer them is a plus.
• Produce technical documentations for support deployment/implementation or job logs.
• Monitoring of system health and performance.
• Conduct end-user training.

Requirements

• Diploma in Information Technology or above (Fresh graduates welcome).
• Basic knowledge and/or understanding of Java, .NET, JavaScript/HTML5/CSS, SQL, No-SQL, general software development lifecycle and best practices.
• Experience in software testing is a plus, especially for Business Intelligence, reporting software, though having the right profile is more critical.
• A fast learner and willing to learn new technologies.
• A strong communicator in both oral and written form.
• A team player with a pleasant attitude.
• Results oriented with flexible personality and willingness to travel onsite.

As part of any recruitment process, we collect and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations. By sending us your resume you agree to the collection, use and/or disclosure of your personal data in the manner as set out in our Data Protection Notice for Job Applicants.

Wee Hur Holdings Ltd (Group) is a listed company on the Singapore Exchange, with businesses in property development, construction, worker’s dormitory, fund management and purpose-built student accommodation (PBSA). We are seeking a driven, motivated and passionate Sales Admin Support as we embark upon our exciting new phase of growth and expansion in the PBSA sector in several major cities in Australia.

You will be employed under Y Suites by Wee Hur Hospitality Pte Ltd (Company), a wholly owned subsidiary of the Group, which is the entity that is responsible for the success of our PBSA management brand. You will report directly to the Assistant Manager, Sales & Reservations and Regional Senior Manager, Business Development. You will be required to work closely with our Sales team in Singapore and BD team in China.

This role is designed for professionals with robust track record in sales admin support, excellent interpersonal and communication abilities, strong detail-oriented mindset and deep motivation to learn and grow. Experience in Sales support, Reservations or Admin coordinator within the hospitality industry are added advantage. Proficiency in Mandarin Chinese is preferred.

You will assist the sales team to retrieve and collate reports, check room availabilities, and make changes to existing reservations. You will need to manage 2 key software systems, namely a sales CRM and an enterprise property management software, so experience and track record in data retrieval and software system utilisation is strongly preferred. You are also expected to respond to sales team request for information or changes at a high frequency and due to the time-sensitive nature of sales closure, we require somebody who is agile, responsive, and highly communicative on chat channels, with a strong bias for action.

Please apply for this position via our careers page (https://www.ysuites.co/careers/).

Key responsibilities:

1. To have a good grasp of the property management system (PMS) to check room availabilities and provide fast response to the China BD team when required.
2. To have a deep and robust understanding of our product.
3. Provide reliable and consistent support on data input and churn out for reporting purpose.
4. Provide weekly room occupancy data from PMS, Competitor Pricing checklist report and other sales admin reports required by the Assistant Manager, Sales & Reservations.
5. To be able to configure changes in the student booking in PMS correctly as and when required by the Booking team.

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3-5 years of experience and proven track record as a sales admin or admin support an advantage
3. Exceptional verbal, reading and written skills are a must
4. Robust interpersonal, communication and relationship skills
5. Familiarity with CRM & PMS best practices, experience with CRM leads management software (SalesForce or Fresh Sales) an advantage.
6. Experience in working with enterprise software systems an advantage
7. Strong Microsoft Excel Skills desirable
8. Have a detail-oriented mindset and an acumen for understanding
9. Excellent time management and organisational skills
10. Dependable and proactive in follow up
11. Team player and highly independent and able to work under stressful situations

Key Performance Indicators:

• Timely and proactive respond to request from China BD team on room availability
• Accurate data input and churn out for reports requested by Assistant Manager, Sales & Reservations
• Accurate and timely changes in reservation details and ensuring all amendments are done correctly
• Agile, timely and swift response to business request pertaining to lease closure, lease amendments, offer drafting, information required for offer.
• High visibility and timely reporting on weekly reports.
• Strong stakeholder engagement in accordance with best practices, SOP training and brand guidelines
• Strong product knowledge, demonstrate professionalism and competence in task assigned.

In this role the associate will be responsible to lead and manage the team of GIN (Global IP Network) Account Managers in APAC. The Sales Manager - APAC will be directly responsible for leading their team to generate new incremental monthly recurring revenue (NIMRR)

The Sales Manager - APAC role’s location is flexible. The Sales Manager - APAC will be expected to work with other members of the Sales Management Team as well as across other departments such as GIN Finance, Product Management, IP Engineering, IP Operations/NOC, and Customer Engineering to help with or lead specific projects pertaining to GIN revenue generation within the Sales Channel.

Essential Functions/Duties

• Develop and manage a sales organization with direct and indirect collaboration with a target market focus of Customers with GE Ports and above.
• Manage collaborative sales activities with internal Business Unit sales organizations, as well as with external NTT Affiliates on required deals.
• Provide deal support for renewal and upgrade opportunities for current customers including pricing approval and overall deal management.
• Interfaces closely with Product/Sales Management, IP Operations, and other groups within GIN to provide feedback on market trends, competitive issues, and client needs.
• As a part of the GIN Sales Management Team, the Sales Manager - APAC will be providing regular updates regarding assigned team sales activities in addition to weekly and monthly reporting.
• Track progress and analyze trends of ongoing sales opportunities for their team, and responsible for reporting on this activity to Senior Management.
• Work with Product Development and Marketing teams to leverage necessary tools and resources to promote the success of the Sales Team.
• Required flexibility to work outside of standard 9am-6pm time zone hours.
• Good knowledge of all Microsoft Office, Internet, and Salesforce.com applications.
• Ability to travel between 25% and 50% of the time.
• Enforces performance standards and addresses problems/issues in a timely fashion.
• Responsible for ensuring staff participates and successfully completes all companywide mandates/training in a timely manner.
• Complies with Corporate Equal Employment Opportunity and Affirmative Action Standards.
• Complies with all Ethics and professional standards.
• Complies with all corporate and organizational security policies and guidelines.

Qualifications (Knowledge/Skills/Abilities) Core Competencies

• Preferred to have previously managed a national or regional team of sales executives.
• Must have a working knowledge of Private Peering agreements and the network implications surrounding these types of relationships.
• Excellent communication abilities in both verbal and written genres. Well-honed teamwork skills including the ability to work with executive level prospects and customers.
• Proven track record of success of meeting/exceeding a team quota.
• Proven experience in developing and delivering effective sales process and tactical training.
• Proven ability to analyze a customer need and develop and recommend alternative solutions to meet that need.
• Being a seasoned negotiator with solid effective conflict resolution.
• High technical aptitude with ability to accurately articulate the underlying technologies and applications of the Internet.

Education and Experience:

• Bachelor’s degree in Business, Marketing, Computer Science, Engineering or a related field preferred.
• 8+ years of sales and/or business development experience, including experience in developing complex multi-component business solutions.
• 5+ years of experience specifically within the Telecom and/or IP industries.

Job Responsibilities:

• Manage customers on forecasting and ordering
• Analyse Price trends and forecast for account
• Follow-up on leads with new customers
• Service and maintain existing customer account
• Handle customer request and queries (e.g. short-time orders, etc.)
• Identify and respond to customer needs
• Establish and offer competitive price to customers
• Prepare and issue Sales Quotation using SAP
• Maintain inventory level for customer orders and optimise delivery
• Negotiate purchase pricing with suppliers for competitive advantage

Job Requirements:

• Possess a Diploma or Bachelor’s Degree, preferable inengineering
• At least 1 year of working experience in relevant fields
• Understand customer requirements and propose suitable solutions
• IT savvy and knowledge in MS Office and SAP
• Persuasive and Negotiation Skills
• Cost Management Techniques
• Listening and communication skills
• Customer Relationship Management

COMPANY DESCRIPTION

Who we are

If you're passionate about shaping ideas and communities that build the future, we have an exciting opportunity for you.

Constellar convenes businesses, curates ideas and creates opportunities for sustainable business growth. We are one of Singapore's largest exhibition organisers and the venue manager for Singapore EXPO, based in Singapore with a regional footprint in China, India, Malaysia and Indonesia. We want to be a global leader headquartered in Asia, helping businesses scale ideas, communities and solutions for global business impact. We do this by curating and developing influential trade and consumer events for key industries and sectors, connecting people, global marketplaces and networks for sustainable growth.

Learn more about us at constellar.co.

What it's like to work here

Meetings, Incentives, Conventions and Exhibitions, or MICE, is a vehicle for new businesses, partnerships and regional co-operation. We're privileged to have a front seat at the intersection of creativity, communities and collaboration, with a unique opportunity to connect a global eco-system of partners, businesses and consumers in the MICE industry daily. Our ambition is to become a global leader made in Asia, and Asia's top MICE company: A vision shared by our shareholders Temasek and Cuscaden Peak Investments.

We recognise the immense opportunity we have to lead with purpose, demonstrate leadership and commitment to sustainable and responsible business practices, and activate impactful networks for sustainable growth.

With about 200 employees we're a growing company with large aspirations to scale in the next five years. It can get intense and it will be messy at times. But few places can give you a seat at the table where you can contribute directly to the development of the business, the cultural DNA of an emerging MNC, and the building of a company proudly made and headquartered in Singapore with global business impact. And with two lines of businesses across events and venues, we provide opportunities for you to cross over from one to the other to build range in your career.

You don't need to have MICE experience to work with us. We're looking for ambitious, entrepreneurial self-starters with a strong sense of ownership, passion and curiosity, driven by our values of care, ownership, trust, passion and innovation.

RESPONSIBILITIES

• Assist and support Sales team activities on administration of purchase orders and invoices.
• Preparation of related administrative paper documentation.
• Liaise with clients and suppliers on logistic and delivery arrangements.
• Responsible for client's inquiries and quotations.
• Keep track of payments for all events and following up with tracers to issue invoices.
• Attend to general enquiries over the phone and email, gathering and evaluating feedback from customers.
• Supporting Event team in organisation of sales events.
• Keep track of payments for all events and following up with tracers to issue invoices.
• Undertake any other ad-hoc projects/duties assigned

• Bachelor's Degree in Business Administration or related field.
• Minimum 2 years of sales support experience.
• Strong organization, time management skills and ability to work with senior internal stakeholders.
• Interpersonal skills, confident personality, high level of enthusiasm.
• New office is set to relocate to Expo in Q2/Q3 2024.

We’re looking for a Customer Support Associate to join our team in Singapore. This role is a unique opportunity to have an impact on Wise’s mission in helping our customers have a great experience when using Wise.

Your mission: 

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking. Your mission is to help customers have the best experience possible with our product working across email, phone and chat.

The role will give you the opportunity to:

• Help customers have the best experience possible with our product working across email, phone and chat
• Be flexible working during business hours but sometimes covering an early morning(from 6am), and up to 2 weekend shifts per month
• Go above and beyond the call of duty: work with less supervision and solve complex problems working with other teams while still achieving your KPIs
• Grow through mentoring and side projects with other teams, developing your skills and figuring out how to have a big impact on our customers
• Work with Empowerment – at Wise you get in what you put out so you’ll need to take the initiative when it comes to your career progression

Verisk Maplecroft’s data-driven solutions enable multinational companies to identify and manage the key political, human rights, economic, and environmental risks impacting their operations, supply chains, and investments. As part of the Verisk Analytics family, we are aligned with the world’s leading data analytics organization. Together, we aim to give our clients the insight they need to make better, data-driven decisions through unrivaled analysis and advice.

Role Purpose
This role will manage Maplecroft’s existing and growing business in Oceania and will be responsible for retaining and growing client revenue and relationships primarily in Australia, New Zealand, and Papua New Guinea.

Role Focus

The role will focus on retaining and growing clients through a variety of mechanisms, e.g. in-person, phone and web based solutions.  The successful candidate will also ultimately be expected to recognise upsell and cross selling opportunities within these accounts from both a research and consulting perspective and work with the wider Sales & Marketing team to realise these opportunities.  The position will be based in Singapore with regular quarterly travel (~15%) to Oceania.

Main Responsibilities

• Grow and maintain sales while maximising profitability of Maplecroft’s offerings by successfully managing an extensive client portfolio;
• Develop strategy to assure client retention and revenue growth;
• Taking ownership of client engagement and ensuring the client interactions are coordinated across sales and marketing, client services, research and consulting to develop more scalable engagement techniques with these clients e.g. online training and one-to-many initiatives;
• Provide feedback on established products and services to relevant internal departments;
• Recognise competitive threats and mitigate risks, as well as feeding back intelligence to the relevant research and product teams;
• Increase users and usage across the portfolio;
• Ensure all relevant entries and transactions are completed in Salesforce, including accurate pipeline management;
• Renew existing services with each client in a timely manner – ensuring all renewals are closed ahead of the renewal date;
• Identify opportunities for cross-sell of the existing Maplecroft portfolio.

Responsibilities

• Responsible for achieving and growing company revenue.
• To develop new business and increase customer base.
• Identifies marketing opportunities of new customers.
• Participate in site showaround and be involved in tender and procurement.
• To prepare & monitor sales volume and revenues on a regular basis.
• Follow-up on sales enquiries email.

Requirements

• Possess at least a diploma in Civil Engineering or or relevant filed .
• Knowledge of basic engineering drawing.
• Preferably with prior experience in similar capacity in Architect firm and/or construction industry.
• Possess excellent interpersonal and communications skills
• A strong sense of achievement and motivation to excel in Sales.
• Able to speak fluently and write well in English and Mandarin (to handle queries and feedbacks from English and Mandarin speaking clients)
• Good initiative, well organized, meticulous and able to work independently.
• Class 3 driving license will be an advantage.

Interested candidates kindly submit your application to us.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidate will be notified.

Registration No: R1221775

EA License No: 20C0426 (Elitez & Associates Pte Ltd)

Job Summary:

Salary package: Basic $2800 - $3200 + VB

Working hours: Mon to Fri 9am - 6pm
Working location : Kallang

Job Responsibilities:

- Handling incoming sales calls, emails and leads. Sourcing new leads from Tender Portals.

- Creating, compiling, and submitting tender documents.

- Assisting in preparing quotations and proposals for sales team.

- Providing all necessary administrative support, including the preparation of maintenance contract renewal notices and services sales reports to track renewals.

- Providing administrative support to the Marketing Team, with a primary focus on sales-related activities.

- Assisting in the development of marketing materials and projects/events related to marketing.

- Supporting the Head of Operations and MD in all other administrative matters.

- Assist to match supplier invoices with the necessary documents and key into the system Other ad-hoc duties as assigned.

Requirements:

- Minimum Diploma in any discipline or A Level
- New entry welcome or min 1 year of working experience or max 3 years working experience entry welcome Knowledge of MS Office, Teams

- Able to work independently

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

Lau Jie Xi

Registration Number: R21103272

EA Licence No: 16C8004 (Elitez Pte Ltd)