The Domain Specialist is responsible to maintain high levels of service and ensuring all IT operations activities are performed. The candidate is a subject matter expert in technology and/or business domain. This candidate is responsible to drive both internal and external teams in the resolution of complex problems or highly innovative resiliency related actions.

He/She possesses strong analytical skills in the completion of service operations related activities and is responsible for tracking and analysing important reports covering service performance metrics and operations activities.

• Drives internal and 3rd party service provider / vendor review meetings covering performance, service improvements, quality and processes

• Assist as Subject Matter Expert and Drive organizational capability to effectively apply service operations and maintenance framework

• Troubleshoot and resolution of service health issues and bring relevant parties to resolve impediments impacting service performance

• Assist in blueprints for operational support material for disciplines of applications are concise and complete; covering (internal security and technology standards)

• Organise system activities including planned maintenance events, system backup processes and disaster recovery drills

• Provide guidance to the team to ensure the best support and best standarization of approaches possible for systems availability

• Support and assist in high severity incidents and drive problem management meetings

• Collaborate with multiple internal teams across disparate groups to restore services when incidents occurred, gather required experts to perform root cause analysis for problem resolution

• Assist senior leaders in disaster recovery planning and activities

Requirements / Qualifications:

• Bachelor’s degree in computer science or other highly technical, scientific discipline

• 5-10 yrs of Technical / Application Support experience

• Proven client engagement experience / vendor management experience

• Proven experience of working efficiently in a cross functional team

• ITIL v3/v4 certification and strong service oriented experience / background preferred

• Knowledge and understanding of IT industry environment and business needs Strong competency in IT technologies covering operating systems, databases technologies, networking, server, load balancing and/or application related domains covering healthcare and healthcare related industries

• Ability to establish and manage processes and practices through collaboration and the understanding of business

Responsibilities:

• Provide sales support and coordination for the automotive sales team.
• Assist with order processing, tracking, and fulfillment.
• Coordinate with internal teams to ensure timely delivery of products to customers.
• Prepare sales quotations and proposals.
• Handle customer inquiries and provide product information.
• Monitor and maintain accurate sales records and customer databases.
• Track sales activities, forecasts, and targets.
• Assist in identifying new business opportunities and developing sales strategies.
• Collaborate with the marketing team to support sales campaigns and promotions.
• Provide administrative assistance to the sales team as needed.

• Minimum GCE 'O' Levels or equivalent.
• Prior experience in sales support or customer service role, preferably in the automotive industry.
• Knowledge of automotive products, parts, and industry terminology.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office applications.
• Attention to detail and accuracy in data entry and documentation.
• Ability to work in a fast-paced and dynamic environment.
• Positive attitude and a willingness to learn.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Roles & Responsibilities

We are seeking a highly motivated and experienced Senior Sales Manager to join our dynamic and fast-paced team. This is a unique opportunity to join a team of professionals in a dynamic and growing organisation, where your contributions will be valued and rewarded.

About this Role: -

The Senior Sales Manager is a key position in this fine wine company, and is in charge of business development within assigned accounts/territory. It includes promoting products for his/her customer portfolio and leading the offer preparation process, and business negotiations through to finalized sale. The position reports to the CEO of the company. This role requires strong business acumen, negotiation skills, and the ability to thrive in a competitive international business environment. The Sales Manager ensures well-executed sales strategies and key accounts’ continuity, effectively ensuring the viability of the business, and is an essential part of the team.

Overview: -

• Full-time, Permanent Position
• Work Days: Monday to Friday (5 days per week)
• Work Hours: 9:00 a.m. to 6:00 p.m.
• Work Location: Kallang (hot desk / flexi)
• Monthly Base Salary: $5000 - $5500
• Variable: personal commission

Your Responsibilities: -

• Develop the business, working closely with CEO to formulate planning and strategy to maximize sales and profit, with a good understanding of company positioning.
• Present regular reports for market forecast and analysis, ensuring profitability of the business.
• Maintain, improve and establish relationships with customers, initiating the processes of ordering, payment, delivery, and any service recovery if required
• Support participation in trade shows and industry events for branding and networking
• Develop new team members with guidance and product knowledge
• Occasionally, provide cover in the absence of colleagues

Requirements: -

• 3 to 5 years experience in fine wine sales or key account management, with knowledge of portfolio management.
• Independent with leadership attributes, with good communication and interpersonal skills

Salary Package includes transport allowances, mobile allowancees, AWS & VB

Assistant Sales Manager: $6000 - $8000

Junior Executive: $3200 - $4000

Responsibilities:

1. Forecasting and meeting sales targets.
2. Cultivating new accounts while nurturing existing ones.
3. Establishing and maintaining relationships with clients to drive sales and secure projects.
4. Assisting the product marketing manager in executing sales and promotional activities.
5. Addressing sales and project inquiries as well as technical concerns.
6. Managing the sales process, including orders, invoicing, coordinating deliveries, and accounts receivable collection.
7. Conducting comprehensive market research to identify potential customers and their air conditioning requirements.
8. Initiating contact with leads through various channels to assess their needs.
9. Presenting and demonstrating air conditioning products, emphasizing their features and benefits.
10. Crafting tailored quotes and proposals based on customer specifications and budget.
11. Negotiating pricing and sales terms to close deals efficiently.
12. Staying informed about industry trends, new products, and competitor strategies.
13. Developing and expanding business to achieve sales, market share, and profit objectives.
14. Undertaking any additional tasks related to business operations.

Work Experience/Prerequisites:

• Minimum of 5 years of sales experience in Business/Sales & Marketing/Engineering.
• Preferably experience in the Heating, Ventilation, and Air Conditioning (HVAC) industry.
• Proficiency in Microsoft Office, Excel, and PowerPoint.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Contact me via whatsapp 8668 2866 for faster response.

We regret only short-listed candidate will be notified.

Registration No: R1221775

EA License No: 20C0426 (Elitez & Associates Pte Ltd)

1) Accountable to achieve sales objectives and targets

• Strive to meet individual sales goals and KPIs for individually assigned territory and product lines.
• Manage pre-sales and post-sales products, and customer support.
• Selling products and services using solid arguments to prospective customers
• Manage new and existing accounts by implementing sales strategies and tactics
• Make a defined number of calls per day to clinics, hospitals, and polyclinics (i.e. detailing)
• Drive listing of new products in clinics, hospitals, and polyclinics.
• Provide accurate information to clients/customers for product understanding and usage
• Timely submission of daily calls and sales performance forecasts and reports.

2) Sales activities and events

• Organize group-selling activities (GSA) and blitz promotions in the market.
• Participate in events organized by the company.
• Present the product or service favorably and in a structured professional way face-to-face.

3) Account management and development

• Acquire product knowledge through product training and self-reading from time to time identify business leads and opportunities through quality follow-up or networking to have continuous growth.
• Build and maintain good rapport with customers, keep abreast of key market developments and potential impact on sales and performances
• Gather intelligence and share feedback on sales performances, customers, market, and competitors.

4) Others

• Participate in projects as required by management.

REQUIREMENTS:

• Self-driven constantly taking initiative and working harmoniously with sales team members.
• Show leadership and potential to train others.
• Entrepreneurial and innovative.
• Must be highly independent, motivated, and target-driven with a proven track record in achieving or exceeding sales targets.
• Able to work well under pressure, keeping composure and professionalism at all times as well as prioritize your workload and be results-driven.
• Recognised qualifications and with/without relevant experience may apply

Depend Electronics in Singapore

Depend Electronics is a worldwide supplier and exporter of electronic components, specializing in CPU, Memory, PC/Service Peripherals, LCD panels, Active and Passive components. Depend Electronics has expanded to Singapore and we're looking for talented individuals to join us. As part of our founding team, you'll have the flexibility to contribute your ideas and shape our Singapore-based company. Join us in a dynamic and innovative environment where your passion and contributions can make a difference. Submit your application and resume to the provided contact information and be a part of our success story.

Job Title: Sales Executive (based in Singapore)

What You’ll Do (Responsibilities and Duties):

• Personally drive revenue by managing existing customer relationships, and growing business within accounts.
• Seek out potential customers, nurturing relationships with OEMs, EMS, CEMs and end-user clients to achieve sales targets.
• Provide backend support on customers’ request-for-quotation (RFQ) through system.
• Work closely with our internal procurement specialists to efficiently address customer inquiries, generate quotations, process orders, coordinate deliveries, and collect payments. Ensure a seamless and efficient sales process for our clients.
• Collaborate with the internal team (sourcing team, warehouse, and logistics team).
• Involve in data analysis tasks, such as for pricing, cost reduction etc.
• Assist with any other ad-hoc projects where necessary.

About You (Requirements):

• Diploma or higher education level.
• Minimum of 1 year of sales experience in a related industry, specifically in electronics components trading, or 3 years of sales experience in a different field.
• Background from a top 50 company in the industry, as well as experience in other SME trading companies, is advantageous.
• A high-energy and persistent approach to sales, with a strong drive for success.
• Outgoing personality with excellent communication skills, logical thinking, a positive attitude, and the ability to work under pressure.
• Self-motivated learner with a strong goal-oriented mindset and a knack for independent customer development and business expansion.

• product focuses
• Responsible for demand planning and new product forecasting
• Responsible for the front line teams; to ensure they reach sales targets
• Gather, report, and communicate customers' feedback on service, customers, and product
• Measure, track and analyze key KPIs to enhance results
• Create reports for upper management
• Keep abreast with industry, market trends, and best practices
• Maintaining constant communication between management and staff, to ensure proper operations of the organization
• Achieving consistency across all outlets in terms of great customer experience, service standards, and customer satisfaction

Requirements:

• Service-oriented with a positive attitude.
• Able to lead, influence, and resolve conflicts to reach consensus around common goals.
• Friendly and cheerful personality.
• 5 to 8 years of experience in beauty industry will be an advantage
• Good communication and interpersonal skills.
• Comfortable with working in a fast-paced environment.
• Customer-focused and possess strong communication & interpersonal skills
• Pleasant disposition & well-groomed
• Must be able to work night shift or split shift
• Must be able to work extra hours or weekend if needed

Responsibilities:

• Conduct regular inspections and preventive maintenance on various kitchen machinery and equipment, including ovens, mixers, refrigerators, and freezers.

• Diagnose and troubleshoot equipment malfunctions to identify and resolve technical issues promptly, minimizing disruptions to kitchen operations.

• Maintain accurate and comprehensive records of all maintenance activities, including schedules, repairs, and parts utilized.

• Collaborate effectively with kitchen staff to proactively identify potential equipment issues and implement preventative measures.

• Analyze equipment performance and recommend upgrades or replacements to optimize kitchen efficiency and productivity.

• Stay abreast of advancements in machine maintenance techniques and technologies to ensure best practices are implemented.

• Adhere to all safety protocols and regulations while performing maintenance tasks to maintain a safe and secure work environment.

• Coordinate with external vendors and suppliers to procure spare parts and obtain technical assistance when necessary.

Qualifications:

• Higher NITEC/ Diploma in Mechanical Engineering or equivalent qualification preferred.

• Minimum of 5 years of experience in machine maintenance, ideally within a commercial kitchen or food production setting.

• Thorough understanding of various kitchen equipment, their components, and operational principles.

• Proven ability to diagnose and rectify mechanical, electrical, and technical issues effectively.

• Excellent problem-solving skills with the ability to think critically and make sound decisions under pressure.

• Strong communication and interpersonal skills for collaboration with diverse teams.

• Basic computer proficiency for maintaining accurate records and effectively communicating with stakeholders.

• Working knowledge of occupational health and safety standards related to machine maintenance. Language Requirements:

• Fluency in both English and Chinese (Mandarin) languages is essential for effective communication with team members, suppliers, and documentation purposes.

Job Description

1) Liaise with customers on RFQ .

2) Submit quotations to customers.

3) Liaise with customers on technical & quality issues.

4) Follow up with customers on sales forcast.

5) Liaise with sub-contractors on technical and quality

requirements needed to fulfill order.

Job requirements

1) Nitec in Mechanical Engineering

2) Liasing with Planners on order

fulfillment.

3) Liasing with customers on

monthly sales forecast.

Responsibilities:

• Provide sales support and coordination for the automotive sales team.
• Assist with order processing, tracking, and fulfillment.
• Coordinate with internal teams to ensure timely delivery of products to customers.
• Prepare sales quotations and proposals.
• Handle customer inquiries and provide product information.
• Monitor and maintain accurate sales records and customer databases.
• Track sales activities, forecasts, and targets.
• Assist in identifying new business opportunities and developing sales strategies.
• Collaborate with the marketing team to support sales campaigns and promotions.
• Provide administrative assistance to the sales team as needed.

• Minimum GCE 'O' Levels or equivalent.
• Prior experience in sales support or customer service role, preferably in the automotive industry.
• Knowledge of automotive products, parts, and industry terminology.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office applications.
• Attention to detail and accuracy in data entry and documentation.
• Ability to work in a fast-paced and dynamic environment.
• Positive attitude and a willingness to learn.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

* Develop and maintain strong in-store product knowledge

* Assist walk-in customers in purchasing products

* Promote products and optimize sales opportunities

* Attend to customer orders and inquiries

* Perform housekeeping duties to maintain the store’s cleanliness and image.

Requirements:

* Service-oriented and passionate to go the extra mile for customers

* Good discipline and honesty

* Good team player, vigilant and energetic

* Effective interpersonal skills and love to interact with people

* Well-groomed and always observe the good image and reputation of the company

* Required 5 yrs sales experience

* Must be able to work night shift or split shift
* Must be able to work extra hours or weekend if needed

The Developer envisions, designs, implements, tests, and rolls out platforms to host applications, systems, programs and database protocols in support of end users’ needs. He/She contributes to the definition of requirement and design specifications. He defines innovative approaches to platform development and integration of security aspects. He develops prototypes, creates software tools for test and automation, and evaluates latest best practices. He conducts quality assurance of platforms. He develops Application Programming Interfaces (APIs) to allow flexible and scalable interactions across applications, systems, programs and databases. He designs creative solutions for complex problems.

He applies structured thinking to develop solutions and is creative and innovative in designing new and improved platforms and approaches. He is a strong team player, who communicates effectively with others and guides junior members in the team.

Identify requirements

• Determine requirement and design specifications
• Plan full platform development lifecycle from idea conception through release and maintenance
• Recommend approaches that balance security, stability, and performance needs
• Provide technical guidance on proposed solutions and alternatives

Design platforms /platform features

• Prototype new platform solutions and/or new features for existing platforms
• Perform platform capacity planning and demand forecasting
• Perform code reviews
• Implement best practices of service-oriented architecture
• Participate in the quality assurance process
• Implement data protection strategies, including user authorisation and access management

Implement platforms /platform features

• Implement platforms / platform features
• Test platforms to ensure best possible user experiences
• Review resilience/disaster testing results
• Define security best practices for the platform
• Integrate third party software
• Configure platform performance monitoring tools

Optimise platforms

• Identify potential areas for platform improvement
• Make architecture changes to platform to scale for growth
• Optimise backend features and code logic to meet requirements for new products and initiatives
• Implement best practices and frameworks in platform development
• Automate common tasks to improve systems and processes
• Establish automated test frameworks

Maintain Platforms

• Prepare platform maintenance plans including timelines and resources needed
• Set up disaster recovery solutions
• Resolve platform failure incidents
• Conduct root cause analysis
• Develop technical and operational standards, procedures, technical documentation and metrics
• Help establish best platform engineering practices

Responsibilities

1. Regular visit to channel partners to further expand and explore potential sales opportunities with current existing customers to create and increase brand mindshare and impressions.

2. Regularly visit local dealer and key installer to understand their demand and requirement; Assist with local partner to sell products;

3. Keep in touch with market competition and recommend competitive selling price and add value with differentiated solutions;

4. Execute activities such as technical training, seminars and roadshows to support sales targets;

5. Prepare weekly sales reports and market feedbacks by collecting, analysing, and summarizing information for department head.

6. Develop and implement quarterly sales plans and achieving individual KPI set by management.

7. Any other scope as determined by management.

Responsibilities

1. Bachelor’s degree or above in electrical engineering or IT related field;

2. Over 3 years of sales experience in distribution channel sales in CCTV field or related industry;

3. Excellent negotiation and persuasion skills;

4. Good at self-learning, able to adapt to high intensive working environment and pressure;

We are currently seeking a self-motivated and seasoned Contracts Specialist. The ideal candidate will play a crucial role in ensuring the smooth coordination and productivity of our operations. This position will be located in Singapore and will provide support to our regional legal team.

Responsibilities:

• Draft, review, negotiate and advise on basic legal agreements, such as NDAs.
• Maintain paper and electronic filing drives/systems for records and correspondence
• Manage, file, keep record of board resolutions, contracts and legal documents.
• Update contract templates as necessary
• Maintain clear and easily accessible records of contracts and trigger contracts discussion with stakeholders before expiry or when necessary
• Provide full legal and company secretarial and administrative support to the team including the compilation of internal legal matters and updates
• Oversee and administer the contract execution process within the company. Assist with beginning to end process for contracts (sometimes includes assisting with approvals or signatures/electronic or wet signatures)
• Handle errands, scheduling meetings etc.
• To liaise with other departments and external parties where necessary
• Other related tasks assigned from time to time.

Job Responsibilities and Duties

• Speaking with clients over the phone and online.
• Understanding client needs and objectives.
• Addressing enquiries and resolving concerns efficiently and proactively.
• Processing client orders or complaints.
• Building client relationships.
• Documenting calls and filing written reports.
• Reporting to a group manager and working with the team to achieve targets.
• Attending meetings and training programs.
• Prepare monthly reports such as

1. Stock balance reports and billing reports for 3PL & 4PL clients
2. Sample report for Inter-company
3. Warehouse utilisation report (Migrant to Power BI)
4. Secondary assembly services billing for Inter-company

• Support in business development efforts through maintenance of customer satisfaction and solutioning of value creation opportunities (3PL & 4PL).
• Review 3PL, 4PL, inter-company W&D agreements and assist in preparing agreements.
• Attend to other ad-hoc duties as assigned.

Job Requirements

• Have obtained at least a GCE 'O' or 'N' Level.
• Preferable with at least 1 year of call centre experience in any industry
• Proficient in Microsoft Excel
• Power BI and Business Central will be added advantage.
• High-level written and verbal communication skills.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Job Responsibilities

• Provide and ensure good customer service in the store
• Responsible for the sales and profitability of the store
• Manage and motivate a team to increase sales and ensure efficiency
• Ensure the cleanliness and maintenance of the store

Job Requirements

• Candidate must possess at least Higher secondary/College in any field.
• Preferably bilingual so as to be able to liaise with Mandarin speaking customers and associate.
• No work experience required.
• Preferably Entry Level specialized in Sales - Retail/General or equivalent.
• Able to work retail hours including weekends and public holidays
• Self-motivated and results driven with a positive personality
• Responsible for a positive working attitude
• Customer Service Oriented

Interested parties call 6298 0027 for more info.

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Planning and executing to joint marketing campaigns with our customer a large PC manufacturer across one or multiple countries across the APJ region.The candidate will be required to manage event calendars for each quarter year and manage optimal utilization of budgets.Managing these campaigns end-to-end including inputs into the tracking tool ensuring performance indicators are specified and fulfilled in the course of the program managing budgets and payouts according to the performance of these programs.As the candidate becomes proficient, the candidate may be required to independently assess the merit of programs submitted by the customer and approve these programs.Where training events are involved, the candidate will be required to recruit trainers organize the agenda in partnership with the sales managers select a suitable venue engage an agency and ensure smooth conduct of the training.The candidate will be required to manage business analytics for the team such as sales volume sales metrics like product mix and market segment share using third-party data that Intel subscribes to.The candidate may be called upon on track marketing budget utilization and return on investment analysis.The candidate may be required to train stakeholders within the customer on Intel marketing program guidelines.Candidate will undergo training from sales marketing managers prior to the roll out of such training to the customer.Good communicator and able to develop customer relationships.Analytical and self-motivated independently able to drive.Ease with Excel and ability to learn tools that we use in day-to-day operations.

Qualifications

Students who are pursuing Bachelor Degree / Masters in Marketing Business studies are encouraged to apply.

he role and responsibilities include, but are not limited to:

To focus on business development

To develop new customers

To secure new projects

To do lighting specifications

To manage and grow existing overseas distribution channels

To promote and create product awareness

Job Requirements

Min Diploma in Business / Marketing / Electrical or Electronic Engineering

Min 1 to 5 years’ experience as a Sales roles industry

Good contact with Distributors, Developers, Architects, Interior Designers & etc

Strong business development skills

Strong business acumen

Product training is available

Package: Basic (S2800-S$3800) with a competitive commission structure.

Desired Skills and Experience

The role and responsibilities include, but are not limited to:Acumen, Architects, Electrical, Channel, Selling, Marketing, Sales Process, Strategy, Presentation Skills, Business Development, Pricing

Interested parties call 6298 0027 for more info.

The main tasks will be:

• Provide in-house CTRM support to worldwide users during their day to day tasks (including pricing, exposure, pnl, VaR, invoicing matters and more), escalate supports when required to development team and ensure following-up with them. Ownership required on each support to provide best service.
• Understand and challenge CTRM’s enhancement requests from users, in order to liaise with development team.
• Train new comers, as well as current users when required, on any part of the CTRM and/or other in-house applications.
• Operation and problems solving of business applications including jobs monitoring, interfaces and servers in close collaboration with DBA, network, infrastructure and development teams.

As the Test and Learn Specialist, you contribute to added customer value, a strong brand and increased sales by supporting the region’s markets with customer selections and target audiences for media, rewards and segmented customer communication. You work towards aligned and cross-functional goals, driving omni sales performance and customer-centricity in all parts of your work. As a Test and Learn Specialist, you design, perform and analyze A/B and multivariate tests across media channels to generate actionable recommendations.

You have a strong commercial focus, with proven ability to drive results and work towards goals. You are data-driven and have a strong interest in customer behaviour and sales drivers. Your role translates marketing and sales opportunities to customer target segments and design a test set-up, understanding the applied statistics to drive business growth.

Key responsibilities

• You  support the sales markets in the region to make the right customer selections and target audiences for the activity based on globally available segment structures in tools like Adobe and SAS (e-mail, push, rewards, on-site, and eventually targeting other media channels).
• Setting up the right test approach for hypothesis from the Strategy & Planning and commercial teams, following up and presenting findings and recommendations of the tests on a short- and long-term basis.
• Recommend customer-centric commercial actions using the existing CRM customer segment structure to identify locally relevant audiences where there is a potential for activities to increase customer engagement, sales or profitability.
• Build and drive the test and learn agenda in the region, utilizing existing media toolbox (MMM, Attribution Models) and upskilling regional teams on the importance of testing, and how to interpret test results.
• You are the point-of-contact on targeting and testing between regional organizations and global functions, actively learning and cooperating with global teams to increase customer relevance and media effectiveness.

Location: Toa Payoh

Key responsibilities:

1. Initiate connections with potential leads and clients by diligently following up and entering their information into our CRM system for streamlined management.
2. Proactively cultivate and expand relationships with leads, ensuring systematic tracking and qualification of these connections.
3. Engage in proactive follow-ups with leads to convert them into loyal customers of our brand.
4. Handle all incoming inquiries from both local and international customers via phone calls.
5. Develop a comprehensive understanding of our products, including room types and amenities.
6. Utilize the property management system proficiently to address room availability, log special requests, and provide relevant information to customer inquiries.
7. Conduct training sessions for our agent partners worldwide and support live sales efforts at the property.
8. Offer consistent support and services through various communication channels such as phone calls, emails, online chatbots, and social media platforms.
9. Proactively anticipate and address customer needs as they arise.
10. Meet service level agreement targets regarding response and follow-up times.
11. Achieve key customer service metrics, including maintaining professionalism during interactions and securing high customer satisfaction scores.
12. Provide regular updates and reports to management regarding lead interactions and overall data analytics.
13. Compile reports detailing customer needs, interests, issues, and valuable feedback gathered during interactions.
14. Generate daily reports on room occupancy, lead inquiries, market feedback, and recommend strategies to enhance booking numbers.
15. Work closely with the marketing team to understand various campaigns, promotions, and marketing channels to effectively communicate with leads.

Required skills and attributes:

• Candidates with at least 2 - 4 years of experience and proven track record in sales or customer service roles.
• Exceptional verbal, reading, written, analytical and reasoning skills are a must
• Robust interpersonal, communication and relationship skills
• Must be bilingual in English and Mandarin Chinese
• Strong Microsoft Power Point and Excel Skills desirable
• Have a customer-oriented (Anticipate and identify the needs of customers) mindset and an acumen for understanding and addressing customer needs and wants
• Experience with CRM/EDM software an advantage.

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Job Description:

1. Provide on-going application support and be involved in various stages of the SDLC with lead project teams.
2. Perform user requirement analysis for the development / implementation of new systems and/or enhancements to existing systems.
3. Evaluate potential solutions and make recommendations to resolve business problems.
4. Involvement in the system integration testing phase prior to implementation.
5. Plan and coordinate end-user training for any system implementations or enhancements.
6. Liaise closely with business users and build good rapport.
7. Liaise closely with project teams on test case reviews, application testing, supporting application patches and upgrades in accordance with project methodologies and policies.
8. Support the team in defining project requirements, tracking and documentation.
9. Provide 24/7 primary application maintenance support, rotational basis.
10. Liaise closely with interfacing systems users and support teams on routine support issues or enhancements.
11. Assist team in Change Approval Board and Pre-commissioning preparations.
12. Lead team and front users in problem investigations and resolutions.
13. Review Vendor SLA reports.
14. Create/Update SOPs.
15. Support transition phases from project to operations.

Requirements / Qualifications:

1. Successful track record in service management, user and vendor management (good to have).
2. Experience in MS Windows environment & application support.
3. Strong analytical skills and ability to work independently.
4. Experience in healthcare industry is an added advantage.
5. Degree in Computer Science, Computer Engineering or equivalent.
6. Experience in SAP Applications/Modules is an added advantage.

SALES EXECUTIVE Must have CEI (Certificate of Employment Intermediary)

Remuneration & Benefits:

• Salary S$1000 to S$1500 + high commission (we provide leads)
• Performance Bonus
• 5 day Work Week (2 off will be on weekdays, you choose the days)

As we are expanding it's the best time to join us now. We believe respect goes two way so we will respect you and always have discussion if required.

Our current basic salary is not high as we are just expanding but we treasure all our staff so this is a good Career Progression Opportunity.

**Work Place @ Punggol**

** Working hours we can discuss with you for your flexibility**

**We are a family oriented company, we priority our family first just like you**