• Desktop support such as password resets, printer configurations, break/fix instructions, support routing and escalation to L2 support in end-user environment.

Requirements:

• Diploma in Computer Science or equivalent
• At least 2 years of experience in troubleshooting Windows 7 & above

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

About the Role

In this role, you will be a core member of our Operations team, specifically in Aftersales. We are looking for a talented Aftersales Quality Support Coordinator to join our team.

Your Team

You will report directly to the Operations Director, and this is an independent contributor role.

What You Will Do

• Managing Distributors’ Product Failure ReportBeing the 1st contact point for distributors to report product failure on the field.
  Work with Global Quality Team to investigate quality failure related matter.
  Follow up Failure Analysis Report with Global Quality Team.
  Maintaining a good relationship with distributors’ service center to cross share technical and product knowledge.
  
• Managing RMA reportsAnalysis failure pattern from RMA for improvement of next generation product development.
  Periodical visits to distributors’ Service Centre for RMA stock count, and contributing suggestions for improvement of regional service centres.
  
• Proving feedback and constructive suggestions on product quality to the Global Quality TeamAttending Weekly Quality Improvement conference calls.
  
• Providing technical solutionsWorking closely with the Global Quality Team to enhance product knowledge and assist distributors’ service centers.

What You Need

• Proven experience in quality support coordination.
• Ability to work with distributors externally, as well as internal stakeholders globally.
• Ability to work independently and as part of a team.

What is Nice to Have

• Adaptable to ambiguity, changes and be at the forefront to lead change in both actions and behaviour.
• Ability to work independently and collaboratively in a culturally-diverse team environment, and understanding what it means to achieve success with others and through others.
• Excellent communicator and able to perform well in a matrixed organization. Proven experience in managing and influencing a network of local senior managers, managers or distributors in a cross functional team.

What Makes You Eligible

• Any offer of employment is conditioned upon the successful completion of background reference checks.

What We Offer

• An inclusive and diverse work environment that fosters and encourages career development opportunities.
• Flexible work schedule with a culture encouraging work-life integration and collaboration in a global environment.
• Professional development opportunities through HARMAN University’s business and leadership academies and extensive course catalogue.
• Access to employee discounts on world-class HARMAN products (JBL, Harman/Kardon, etc.).
• “Be Brilliant” employee recognition and rewards program.

Overview:

The Management Support Officer provides essential administrative and operational support to the management team. This role involves handling a variety of tasks that ensure the smooth functioning of the office, facilitating communication within the organization, and assisting in the execution of strategic initiatives.

Roles & Responsibilities:

• To process gifts in all payment methods, and to clarify any missing, incomplete or vague information with donors to credit funds accurately.
• E-file official gift receipts and respond to any queries in order to be held accountable for gifts in secured manner.
• Search for statuses, information, trigger, track and mail out appreciation letters to donors, as well as draft a templated appreciation letters to ensure timely deliveries of these letters.
• Provide events logistical support; such as booking of event venues, prepare name tents, mock cheques and carpark lots.
• Processing of invoices and paperwork.
• Sourcing, Ordering, Purchasing, and Receiving of merchandise, gifts, and collaterals, as well as monitor and replenish stocks.
• Upkeep and maintain records of profiles and contacts.

Requirements:

• Proficient in digital tools, such as MSOffice
• Good interpersonal, oral, and written communication skills.
• Merticulous and organized.
• Able to work independently and with tight deadlines, able to priotize tasks and escalate matters.
• Service-oriented mindset.

Specifications:

• Location: Instituition in the west.
• Working hours: Weekdays, 8am - 2pm (Part-Time)
• Contract-based

Job Description & Requirements

In Aperio Technology Solutions, our commitment to how we serve our customers and our breadth of experience and knowledge enables us to better secure customers’ environments, helping customers enhance their overall IT infrastructure, security, and support.

Job Description

• Working hours from 5.30 to 10.30 pm
• Provide support technical assistance to end-users, diagnosis, and troubleshooting of technical problems.
• Deployment, maintenance, upgrading, and support of client computer systems (hardware, software, OS, network, etc.)
• Windows OS, AD, Office 365 configuration and administration, patching & file server management
• Maintain high user satisfaction with excellent customer service, offering solutions to meet clients’ needs.
• IT asset management and other ad-hoc duties will be assigned as and when needed
• Knowledge of Freshwork will be an added advantage.

Job Requirements

• Good knowledge of Windows OS, AD, and Office 365, with basic IT network skillset.
• 2-3 years of relevant working experience, preferably from an SI environment
• Strong problem-solving skills and a positive attitude
• Good coordination and communication skills with internal and external customers
• Able to work independently with minimum supervision
• Excellent customer management skills
• Entry-level candidates are welcome to apply

You are expected to be a determined and hardworking individual.

We welcome all homemakers and individuals with entrepreneurial mindset,

You must have a preference to work from home.

Job tasks include:

-Communicating with new prospects and arrange sales appointments

-Follow up with existing clients to ensure they are happy with our service

-Coordination work for marketing of products.

-You are expected to work independently, so you must be disciplined and independent.

You can work from home some days of the week.

Monthly Salary range: $3000 - $6000

Responsibilities:

• Good with Microsoft Excel, Word, Outlook
• Coordination and collaboration with Purchasing and Shipping department to ensure smooth and seamless operation
• Mainly administrative work with regards to processing of local sales orders and delivery schedule
• Checking of freight and courier charges for customers
• On the job training for ERP system provide

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

EA License No: 24C2352
EA Personnel No: R24123724
EA Personnel Name: Tiffany Ng Xin Yi

Company Description

Noble Wines is a Singapore-based distributor born from the shared passion for great wine. Noble Wines is the Singapore arm of PD Jemmuelson, an established importer and distributor in Hong Kong.

We are dedicated to curating quality-focused and sustainable wines. Our mission is to provide unparalleled service and quality to our clients while fostering a culture of excellence and innovation in the wine industry.

Role Description

This is a full-time remote role for a Sales Manager at Noble Wines Pte Ltd.

We are currently seeking a dynamic and experienced Sales Manager to join our team. As a Sales Manager at Noble Wines, you will be responsible for driving B2B and B2C wine sales and business development, as well as managing Sales Executives.

Key Responsibility #1: Client Management

• Establish and nurture strong relationships with clients in the wine industry and in the private sector
• Identify new business opportunities and expand the company's clientele
• Establishing excellent relationships with fine wine buyers, helping them grow their wine collections
• Activating, retaining, and developing clients and delivering on monthly sales targets
• Ensuring a high level of customer service; meeting frequently with clients in person.

Key Responsibility #2: Sales

• Develop and execute sales strategies to achieve revenue targets in the wine market segment
• Utilize your extensive knowledge of wines to effectively communicate product information and value propositions to potential buyers
• Collaborate with the marketing team to conduct wine tasting events and promotional activities
• Working with other departments to ensure the best process and customer service
• Managing invoices and payments from clients
• Keeping up to date of market trends & product knowledge within wine and spirits

Qualifications

• WSET Level 2 Certification in Wines or equivalent
• Minimum of 2 years experience in the Wine Industry
• Strong network and contact list of clients in the Wine Industry and Private Sector
• Proven track record, experience & success in wine sales
• Experience in conducting successful tastings

Join us at Noble Wines and be part of a passionate team dedicated to delivering exceptional wines and service to our clients. If you have a passion for wines and a proven track record in sales, we want to hear from you!

Job Title: Sales Assistant

Location: Orchard, Singapore

Company Overview:
At Levoir Jewelry, we pride ourselves on offering exquisite jewelry pieces that combine timeless elegance with contemporary style. As a leading name in the jewelry industry, our mission is to bring the beauty of finely crafted pieces to our customers while delivering exceptional customer service. We’re currently seeking a dedicated and passionate Sales Assistant to join our dynamic team.

Job Description:
We are looking for a talented Sales Assistant who can provide outstanding service to our customers. The ideal candidate will have a keen eye for detail, a passion for jewelry, and the ability to connect with customers on a personal level.

Responsibilities:

• Greet and assist customers in selecting jewelry pieces that meet their needs and preferences.
• Provide detailed information on our products, including gemstones, metals, and care instructions.
• Maintain the presentation and organization of our jewelry displays.
• Process sales transactions accurately, ensuring a smooth checkout experience.
• Address customer inquiries and resolve any issues with professionalism and poise.
• Collaborate with the sales team to achieve daily and monthly sales targets.

Qualifications:

• Previous experience in retail or luxury goods, particularly in jewelry, is preferred.
• Excellent interpersonal and communication skills.
• Strong attention to detail and a passion for jewelry.
• Ability to work flexible hours, including weekends and public holidays.
• Proficiency in basic computer skills.
• A professional and approachable demeanor.

What We Offer:

• Competitive salary and commission-based incentives.
• Comprehensive training on our jewelry collections and sales techniques.
• A supportive and engaging work environment.
• Opportunities for career growth within the company.

Responsibilities:

• Solution Selling for Mobile & Web Application.
• Identify and develop sales opportunities in Singapore market.
• Develop plans and sales strategies to increase branding and market share.
• Prepare sales presentations and solution demonstration.
• Prepare Sales proposal.
• Work with Marketing team to develop sales campaigns to target vertical industry.
• Forecast monthly, quarterly and annual sales revenue and generate timely sales report.

Job requirements:

• Experience in Software Solution Selling
• Good working attitude and communication skills.
• Minimum 4 years Software Sales experience
• IT background preferred.

- Achieve growth and hit sales targets by accounts.

- Identifying and converting new potential accounts for the business.

- Identifying the further opportunities for existing clients and proposing new menus working with in-house R&D team closely.

- Communication with clients.

- Managing and preparing sales support materials and samples (when necessary).

- Present sales, revenue and expenses reports and realistic forecasts to the management team.

- Reports directly to Head sales.

- Responsible for inventory management working with production team.

Job Requirements:

1. Friendly and enjoys meeting people.

2. Preferably with experience in F&B sector.

3. Must be able to work on weekends and public holidays.

4. Staff Meal will be provided

Are you looking for career advancement? Are you a Fresh grad who just got out of school ?



About the Company :

- Provide face to face marketing

- Provide Solutions for Clients and Consumers

- Provide Values to Consumer



-Manage Team -Conduct Meetings



What we provide: 1 . Career Advancement 2. Travel Opportunities 3. 1-to-1 mentorship



Qualifications: -Communication skills , able to converse in English - Highly Motivated Individuals - Likes talking to people



So are you the next rising star? Apply now ! Only short-listed candidates will be notified.

Job Description & Requirements

· Develop new business opportunities and actively source for new leads

· Research, understand and identify client's needs

· Able to present and introduce services with in-depth knowledge

· Generate sales to achieve monthly sales targets

· Effectively communicate technical proposals to client

· Be responsible to all accounts under his/her control

· Assist in business development department

· Adhoc activities assigned

· Report to Sales Director

Requirements:

· At least Diploma in Business Management, Marketing, Communications, Engineering, or relevant studies

· Minimum of 1 year of relevant experience in architecture, engineering and construction industry is preferred

· Team Player; able to mingle with different types of people

· Must have strong communication skills

· Sales driven and results oriented.

- supervise and manage sales team

- resolve and attend customer & answering phone call and inquiries

- handle and manage documentation

- maid counseling

- obtained Certificate of Employment Intermediaries (CEI) certification

At Avante Gym & Yoga, we stand at the intersection of passion and purpose, championing a fitness revolution that inspires individuals to live their best lives. Promoting Gym & Yoga membership, 1:1 personal training and stretch therapy.

Responsibilitites

• Drive sales to achieve and exceed monthly and annual targets.
• Develop and implement robust sales strategies to drive revenue growth.
• Collaboration and partnership opportunity.
• Foster lasting relationships with members and geting referral.
• Organize regular training sessions to improve sales skills and product knowledge.
• Participate in the hiring and training of new sales team members.
• Oversee promotional campaigns to ensure they align with sales targets.
• Understand individual client needs and recommend appropriate fitness products, services, or memberships.

Requirements:

• Demonstrated leadership in sales, preferably within the fitness or wellness industry.
• A passion for fitness and wellness.
• Stellar communication skills with an ability to inspire.
• Strong analytical and organizational skills.
• Experience with CRM software and sales analytics tools.
• Commitment to continuous professional growth.
• Ability to handle high-pressure situations with poise.

Job Description:

·Working with the executive team, such as the sales director or managing director, to set the strategies for the company business.

· Follow up on potential Immigration Services and Overseas Educational Study Services leads and convert where possible into new business.

· Act as the Immigration and Overseas Educational Study expert and deliver consultative advice and industry updates to a variety of corporate clients.

· Design and deliver Immigration sales presentations C- Suite and Director level prospective corporate clients.

· Promote the business at networking and industry events, highlighting the company’s services to new and existing clients

· Look to exceed revenue target and KPI’s.

· Provide weekly updates to the Director with progress against sales targets.

· Writing and delivering content and social media plans, such as Facebook, Instagram, TikTok, DouYin, WeChat Official Account, WeiBo, and so on.

· Handling company brand image management.

Requirements:

· Master’s or equivalent in marketing or business management or related discipline.

· At least 5 years of relevant working experience in professional services.

· Having good knowledge in the field of Overseas Education Study and Immigration Services.

· Knowing the related fields in China Market very well (Need to prepare and assist company to enter China market).

· Effectively bilingual in Chinese and English (to speak and write in both English and Chinese Languages

· Able to post Overseas Study and Immigration Services related articles for Facebook/Instagram/TikTok by using English.

· Able to write Overseas Study and Immigration Services related articles for WeiBo, DouYin, and WeChat Official Account, by using Chinese.

· A good team player

Sales Engineer Responsibilities:

A motivated and technically skilled Sales Engineer to join our dynamic sales team. The ideal candidate will bridge the gap between our technical capabilities and our clients' needs, driving sales growth while ensuring customer satisfaction. You will work closely with both our engineering and sales teams to provide technical expertise and support throughout the sales process.

Key Responsibilities:

• Collaborate with the sales team to understand customer requirements and tailor solutions accordingly.
• Conduct product demonstrations and presentations to showcase our offerings to potential clients.
• Provide technical support during the sales process, answering questions and addressing concerns from prospects and existing customers.
• Develop and maintain relationships with key clients and stakeholders.
• Assist in the preparation of proposals, quotes, and RFP responses that meet customer specifications.
• Stay updated on industry trends, competitor offerings, and product advancements to effectively communicate the value of our solutions.
• Participate in trade shows, conferences, and industry events to promote our products and services.
• Gather feedback from customers to help drive product improvement and development initiatives.

Qualifications:

• Bachelor’s degree in Engineering, Computer Science, or a related field.
• Proven experience in a sales engineering role or technical sales position.
• Strong technical background with a deep understanding of [specific technologies, products, or solutions relevant to your company].
• Excellent communication and presentation skills, with the ability to explain complex technical concepts to non-technical audiences.
• Demonstrated ability to work collaboratively within a team and with cross-functional departments.
• Strong problem-solving skills and a customer-centric approach.
• Willingness to travel as needed to meet clients or attend events.

What We Offer:

• Competitive salary and performance-based incentives.
• Comprehensive benefits package including [health insurance, retirement plans, etc.].
• Opportunities for professional growth and development.
• A supportive and collaborative work environment.

☑ Well Established Company (Vending Machine)

☑ Salary: $2,300

☑ Working Location: Redhill (5 mins walk from Redhill MRT)

Responsibilities:

• Monitor and address hotline complaint calls each morning.
• Upload NRI data for drivers and generate audit reports.
• Check and respond to emails promptly.
• Manage filing tasks, collecting forms and reports from drivers.
• Update and organize contract files, ensuring all documents are in order.
• Respond to sales inquiries from new customers.
• Handle customer requests regarding sales details and communications.
• Record daily sales, sandwich disposal, and cash drawings .
• Order cleaning materials for vehicles and vending machines as requested by drivers.
• Respond to calls, take messages, and handle inquiries.
• Update maintenance records provided by Operations Manager and technicians.
• Prepare weekly VM location summary reports.
• Conduct checks on all company vehicles.
• Review and validate expenses claims from drivers before submitting to accounts.
• Upload lodger data for audit purposes (5 drivers).
• Summarize reports on NRI, VM sandwich disposal.
• Prepare monthly VM location reports, upload to the system, and rectify errors.
• Generate reports for price and target differences, communicate with customers, and prepare invoices.
• Prepare commission payable details as per contracts.
• Conduct vehicle inspections.
• Undertake tasks assigned by supervisor.
• Prepare documentation for audits (SS590) and respond to BizSafe requests.
• Draft and prepare letters as needed.
  

Requirement:

• O Level and above
• Good customer service skills
• Microsoft Office (Word,Excel)
• Ability to multi-task
• Good organizational and time management skills
• Ability to work under pressure
• Responsible and trustworthy
• Preferably able to start immediately or on a short notice
  

The Role of Document Specialist

The Documents Specialist is an independent contributor who reports to the team leader. Under the direction of the team lead, the duties include regular communication with clients and internal stakeholders at all levels. The position holder will be exposed to the whole spectrum of immigration work in Singapore, in particular, the submission of applications for citizenship and permanent residence (PR). This includes organizing and reviewing all necessary documents and forms to ensure that they are accurate and complete before submission. To ensure that all applications comply with current regulations and policies, the document specialist must also stay up to date on any changes or updates to the application process and requirements. The role requires a thorough understanding of Singapore's inbound immigration regulations and policies, as well as the ability to apply that knowledge to provide high-quality, personalized service to each client. The position provides opportunities for growth and advancement, as well as attractive compensation packages for successful candidates.

Key Responsibilities of Senior Document Specialist

• Handles daily communications with clients and important stakeholders regarding their Singapore immigration application procedures.
• Preparation, documents review and and application draft
• Liaisons with various government agencies (MOM, ICA, EDB, etc.) regarding progress and delays as necessary, as well as Third-Party Vendors to assist the customer with translation and notarization, among other services.
• Ensure the submission of error-free applications to the Immigration & Checkpoints Authority for Long Term Visit Pass (LTVP), Permanent Residence (PR), and Citizenship (ICA).
• To serve as each allocated client's point of contact for the duration of their application process, from document gathering to formalities fulfillment, primarily but not solely: Pre-submission, post-submission, and/or post-results
• Communicates with clients to arrange for the completion of application packages or the collection of documents
• Handles databases for clients and documents.
• Meets the Management's monthly KPIs
• Get the most recent information on Singapore immigration issues by doing some research.

Qualification and Experience

• Diploma/ Advanced / Higher / Graduate Diploma in any field
• Experience managing a diverse clientele in a related government agency, such as the Immigration & Checkpoints Authority (ICA) or the Ministry of Manpower (MOM), or in the document procurement and/or immigration application industry.
• Capable of working methodically within set deadlines
• Able to effectively translating clients' perspectives and/or requests into articulate and sound documents within ICA's reviewing standards.
• Capable of working independently and setting priorities for tasks while keeping client delivery expectations and service standards in mind.
• Ability to produce clear, well-organized documents with a natural attention to detail and excellent writing skills
• Language skills: Proficiency in English is required
• Writing skills: Proficiency in English writing is essential, along with the skill to craft effective, personalized emails that address each client's needs and inquiries.
• Computer skills: Microsoft Office and Adobe PDF

Work Location: Central

Job Summary

As a Customer Relations Specialist, you will play a crucial role in supporting our sales team by managing day-to-day sales operations, coordinating schedules, and handling customer inquiries. Reporting directly to the Sales Manager, you will be the backbone of our sales department, ensuring that all sales-related activities run smoothly and efficiently. This role requires excellent organizational skills, attention to detail, and a proactive approach to problem-solving. Your efforts will help maintain strong customer relationships, improve sales processes, and contribute to the overall success of the team.

Responsibilities:

• Sales Coordination: Assist the sales team in organizing schedules, managing sales documents, and effectively communicating relevant information to internal and external stakeholders.
• Customer Engagement: Collaborate with the Sales Manager in client meetings, ensuring seamless communication and fostering strong customer relationships.
• Order Management: Handle incoming sales inquiries and process orders through phone or email, ensuring all customer requests are met promptly and accurately.
• Resource Management: Ensure the availability and adequacy of sales-related equipment and materials, supporting the sales team in their daily operations.
• Customer Support: Provide excellent after-sales support by responding to customer inquiries and addressing any issues that may arise, ensuring high levels of customer satisfaction.
• Issue Resolution: Proactively inform clients of any unforeseen delays or problems, maintaining transparency and trust.
• Data Management: Develop and maintain an organized filing system for managing sales databases, keeping all sales records up-to-date and easily accessible.
• Process Improvement: Identify potential shortcomings in current sales processes and propose innovative solutions to enhance efficiency and effectiveness.

Requirements:

• Experience: Prior experience as a sales coordinator or in administrative roles is advantageous.
• Expectations: Interest in becoming a confident, customer centric and results driven salesperson in the future.
• Technical Skills: Proficiency in MS Office and other computer applications relevant to the role.
• Education: Diploma or higher qualification in a related field.

Job Description:

We are seeking a Technology Risk Specialist to lead IT initiatives in our digital programs. This role ensures our digital platform meets IT governance and regulatory standards. The ideal candidate has strong IT risk management, governance, compliance, and project management skills.

Key Responsibilities:

• Risk Management: Identify and address technology project risks, maintain a risk register, and communicate risks to stakeholders. Conduct risk assessments and create mitigation strategies.
• IT Governance and Compliance: Develop and implement policies to ensure compliance with regulations and industry standards. Collaborate with Compliance and Risk teams, conduct audits, and maintain IT governance processes throughout project lifecycles.

Requirements:

• Bachelor's degree in Computer Science, IT, or related field.
• 5 years of related experience
• Knowledge of IT governance frameworks (e.g., COBIT, ITIL) and compliance standards (e.g., MAS TRM).
• Strong communication, leadership, and problem-solving skills.
• Experience with Agile and Waterfall methodologies, digital financial platforms, and cybersecurity principles would be preferred.

Account Manager

Anthony Poh Cheng Chuan

EA License No: 16S8107

EA Personnel Registration No: R1104800

• Responsible for clinical evaluation of patients
• Perform patients counselling on medical and surgical treatments
• Handle diagnostics e.g HVF, OCT, Corneal Tomography, Biometry, Ultrasonography, Fundal and Anterior Segment Photography etc.
• Support in laser refractive surgery (LASIK, RelexSMILE & PRK)

Requirements:

• OOB fully registered
• At least 2 years of experience as an Optometrist

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Are you passionate about making life better for patients worldwide?

If the answer is yes, you think just like us. We are a world-leading medical solutions company, designing and supplying medical solutions to enhance performance in healthcare – from the hospital to the home. We are looking for people who want to improve outcomes for healthcare professionals and their patients.

We are recruiting for an experienced CRM Specialist APAC based in Singapore/Thailand. This role is responsible for developing and executing CRM deployment and performance improvement projects which aligns with overall business goals. This role also focuses on configuring and administering the CRM system to ensure that it meets the specific needs of the business.

KEY ACCOUNTABILITIES:

• Lead CRM system deployment and improvement projects, including system upgrades, workflow automation, and integration with other business tools.
• Develop project plans, including scope, objectives, deliverables and timelines for CRM initiatives.
• Collaborate with cross-functional teams to gather requirements and ensure project alignment with business goals for successful project execution.
• Analyze customer data and usage patterns to identify trends, opportunities for improvement, and areas for growth.
• Create insightful reports and dashboards to visualize key metrics and KPIs.
• Translate data insights into actionable recommendations for commercial teams.
• Maintain the health and integrity of the CRM system, ensuring data accuracy, system security, and user access control.
• Develop and implement best practices for data entry, hygiene, and management.
• Provide ongoing support and training to CRM users across the organization.
• Monitor system performance and troubleshoot any technical issues.

KEY DECISIONS:

• CRM project planning, implementation and execution.
• Provide actionable insights and evaluate action plans in collaboration with Sales and Marketing teams.

KEY REQUIREMENTS:

• Bachelor's degree in business, marketing, statistics, data science, IT, or a related field.
• Minimum 4-6 years of experience in CRM. Medical solutions, pharmaceutical, healthcare IT or Biotechnology is a plus.
• Proven experience in CRM with project management, analytics, operations, or a similar role.
• Solid analytical skills with the ability to derive insights from customer data and apply them to improve sales pipeline performance.
• Excellent communication and interpersonal skills to collaborate effectively with stakeholders at all levels.
• Exceptionally organizational and time management skills with the ability to prioritize and manage multiple tasks simultaneously.

ABOUT MOLNLYCKE

Mölnlycke is a world-leading medical solutions company. We design and supply solutions to enhance performance at every point of care – from the hospital to the home proven it every day.

We specialise in:

• Wound management: including dressings with Safetac® such as Mepitel® and Mepilex®
• Preventing pressure ulcers: with Mepilex® Border used prophylactically and devices to help turn and re-position patients.
• Surgical solutions: including Mölnlycke trays, HiBi® antiseptics and Biogel® surgical gloves.

Mölnlycke was founded in 1849. Nowadays our solutions are available in around 100 countries; we’re the number one global provider of advanced wound care and single-use surgical products; and we’re Europe’s largest provider of customised trays. Our headquarters are in Gothenburg, Sweden and we have about 7,800 employees around the world.

Human Resource & Administration Specialist

Boltray Games is a rapidly developing start-up company. This role needs to provide comprehensive human resource and administrative support.

Responsibilities:

1.Independently be responsible for job recruitment;

2.Be fully responsible for employee on-boarding and resignation processes, including contract signing, employee attendance, employee visa processing and other employee relations work;

3.Participate in C&B work, such as insurance, benefit plans, etc.;

4.Perform comprehensive office administrative services, including but not limited to visitor reception, administrative procurement, event planning, office environment management, various booking matters, etc.;

5.Provide the business team with other support within capabilities to help the business succeed.

Qualifications:

1.Bachelor's degree, at least 2 years of experience in human resource and administration;

2.Very familiar with Singapore labor laws and HR regulations;

3.Do not set limits for yourself, have an entrepreneurial spirit, be proactive and have a strong sense of responsibility;

4.Have team spirit and good communication skills.

Job Summary

As a Customer Relations Specialist, you will play a crucial role in supporting our sales team by managing day-to-day sales operations, coordinating schedules, and handling customer inquiries. Reporting directly to the Sales Manager, you will be the backbone of our sales department, ensuring that all sales-related activities run smoothly and efficiently. This role requires excellent organizational skills, attention to detail, and a proactive approach to problem-solving. Your efforts will help maintain strong customer relationships, improve sales processes, and contribute to the overall success of the team.

Responsibilities:

• Sales Coordination: Assist the sales team in organizing schedules, managing sales documents, and effectively communicating relevant information to internal and external stakeholders.
• Customer Engagement: Collaborate with the Sales Manager in client meetings, ensuring seamless communication and fostering strong customer relationships.
• Order Management: Handle incoming sales inquiries and process orders through phone or email, ensuring all customer requests are met promptly and accurately.
• Resource Management: Ensure the availability and adequacy of sales-related equipment and materials, supporting the sales team in their daily operations.
• Customer Support: Provide excellent after-sales support by responding to customer inquiries and addressing any issues that may arise, ensuring high levels of customer satisfaction.
• Issue Resolution: Proactively inform clients of any unforeseen delays or problems, maintaining transparency and trust.
• Data Management: Develop and maintain an organized filing system for managing sales databases, keeping all sales records up-to-date and easily accessible.
• Process Improvement: Identify potential shortcomings in current sales processes and propose innovative solutions to enhance efficiency and effectiveness.

Requirements:

• Experience: Prior experience as a sales coordinator or in administrative roles is advantageous.
• Expectations: Interest in becoming a confident, customer centric and results driven salesperson in the future.
• Technical Skills: Proficiency in MS Office and other computer applications relevant to the role.
• Education: Diploma or higher qualification in a related field.

Location: East

Industry: MNC within Aerospace

• Communicate with customers to solve collection issues and gain payment commitments, while building rapport and a positive relationship with global strategic account
• Check stopped orders report on a daily basis for the assigned region and/or product line. Review the overdue status and risk development of the customer before releasing the order
• Conduct customer review of the new and existing customers and recommend credit lines according to the global credit policy
• Work with cash applications team and customer service team to research and resolve short payments/non-payment disputes
• Attend periodic collection meeting and coordinate closely with regional finance and commercial team to address any escalated collection matter
• Inform manager of potential problems in the credit review process or collection process and make recommendations for process improvement
• Perform AR reporting on overdue balances and top accounts as per request from business units
• Perform other duties and responsibilities as assigned.
• Perform intercompany confirmation at month-end closing.
• Perform other duties and responsibilities as assigned.

Requirements:

• Minimally 1 year related commercial collections experience
• Proficient in V-lookup
• Demonstrate clear understanding of basic accounting principles, general ledger, credit practices and collection procedures
• Ability to work in a multi-tasking environment managing a large portfolio of accounts, under pressure while meeting deadlines is required
• Show good initiative, responsible and a positive can-do attitude
• Experience with ERP system - SAP is a plus

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or email to [email protected]

CEI Registration Number: R1985071

EA License Number: 21C0661

Company Registration Number: 201127615M