Job Responsibilities:

• Prepare, Process and Follow up on Sales Orders.
• Review customer’s requests and prepare quotation in response to customer enquiry.
• Perform order entry duties accurately and in a timely basis.
• Generate manufacturing documentation to manufacturing planning for creation of Production Order.
• Review Delivery Orders to ensure error-free before goods delivery.
• Update and maintain delivery schedule or re-schedule.
• Update of Sales Order status.
• Prepare weekly or periodic reports of compiled orders.
• Others ad-hoc duties may be assigned.

Requirements:

• Minimum GCE O level
• Minimum of 1 years of work experience as Sales Coordinator or Shipping Assistant
• Preferred with knowledge of SAP
• Preferred with knowledge of Shipping process
• Must be detail-oriented and strong organizational skills
• Competence with Microsoft Office
• Good personality and able to handle customer queries

❤️Relationship Sales Consultant

(Looking For Career Switch Opportunity)

❤️Earn $3000 Salary + High Active Comms = $6000-$10000 Income Monthly, Excluding Other Monetary Rewards - Incentives, Recurring Comms, Year Bonus, Loyalty Benefits, Career Progression Etc

(Pay Package Proven To Enable New Personnels Without Experience To Fetch At Least $6000-$10000 Monthly Income)

Why Join Us?

• Awarded with Great Place to Work
• Central Location
• Attractive compensation package
• Flexi Benefits
• Medical benefits
• Birthday leave
• Trainings for career development

Job Description

We are expanding regionally and are looking for motivated talents to join us. Grow your potential with us.

• Actively seek out new sales opportunities
• Maintain and build good rapport new/existing customer relationships
• Responsible for the entire sales cycle from prospecting to closing
• Achieving sales target and resulting in gross margin contribution
• Present, promote company's value and services to existing and new customers
• Establish, develop and maintain excellent working relationships with existing and potential customers
• Establish good partnerships with global electronics traders and manufacturers
• Identify and developing business potentials in new market segments
• Contacting prospective customers through all mediums including phone call, email, etc

Job Requirements

• Diploma/Degree in Business, Sales & Marketing, Communications or related discipline
• At least 1 or 2 years of sales experience in Semiconductor Industry
• Some experience in B2B sales would be an added advantage
• Ability to thrive in a fast-paced environment and drive for results
• Highly motivated and positive mindset
• Excellent communication and negotiation skill

Our client is a MNC company, one of the leading players in the Manufacturing sector. Due to business needs, they are now recruiting a Sales Coordinator to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities:

• Facilitate and coordinate tasks to fulfill customers’ orders effectively
• Generate sales directives for the company’s Production Planning team
• Work closely with the company’s various departments to ensure on-time delivery
• Monitor and address customers’ feedback when required
• Verify the pricing accuracy to maintain precision
• Keep the sales order records/documentation up to date
• Maintain and update the company’s contact databases
• Offer the necessary follow-up actions to meet customer needs when necessary
• Coordinate with the company’s various logistics partners to issue permits for deliveries
• Collaborate with the company’s various departments for invoicing and delivery order processing
• Arrange the required delivery schedules efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Nitec/Diploma in any field of studies (Relevant working experience can be considered as well)
• Minimum 1 year of relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Location: East of Singapore

Work Week : 5 Days

Tech Guru meets Sales Ace: Craft solutions, win customers, drive growth.

Imagine this: You're a technical wizard who can design cutting-edge solutions for complex problems. You're also a sales ace who can articulate the value of those solutions to anyone, from engineers to CEOs. And you're passionate about building strong relationships and exceeding targets.

If that sounds like you, then this job is for you!

Here's your chance to:

Become the go-to person for complex technical solutions:

• Design KVM & display systems, demo proof-of-concepts, and ensure customer needs are met.
• Turn inquiries into deals: Manage requests for proposals, collaborate with sales teams, and close projects that make a real impact.
• Champion innovative products: Advocate for cutting-edge solutions to partners, customers, and industry consultants.
• Stay ahead of the curve: Track market trends, understand competitor offerings, and identify new business opportunities.

Be a global ambassador:

Support events, present solutions, and position the company for regional success.

To thrive in this role, you'll need:

• A techie's brain and a salesperson's heart
• Degree in IT/related field + 5 years' experience in presales/technical roles.
• KVM & IP mastery: Deep understanding of KVM PTP, TCP/IP switching, and digital signal routing.
• Solutions architect extraordinaire: Expertise in designing tech solutions for complex environments like command-and-control rooms.
• Bridge between tech and sales: Passion for both technical mastery and customer success.
• Communication champion: Fluent English & another language, presentation & demonstration skills.
• Results-oriented: Track record of exceeding targets and building win-win partnerships.
• Travel warrior: Open to regional travel to support partners and customers.

Ready to combine your tech brilliance with sales savvy?

Join us and build a winning career!

Please APPLY NOW with detail updated resume in Microsoft Word Format (.doc) and must include the following informations:

• Personal Particulars (with short residence address)
• Education
• Work experiences (period of employment & job duty) in point forms
• Reasons for leaving each employment
• Last drawn salary in each employment
• Expected salary
• Earliest work commencement date / Notice period

(We regret that only shortlisted candidates will be notified)

EA Personnel No. R1102556

Our client is a listed company in Engineering and Manufacturing industry. Due to business needs, they are now recruiting a Technical Sales Specialist to be part of their Sales team for ongoing transformation projects. They are located in the East Area - easily accessible.

Roles and Responsibilities:

• Collaborate with Sales and Project Management for the successful execution of assigned programs and projects
• Develop and implement project plans, encompassing coordination, tracking, and budget management
• Ensure prompt attention to customer inquiries and requests
• Facilitate communication between internal departments and clients
• Any other adhoc duties as assigned

Requirements:

• Diploma in Mechanical Engineering or related field
• Minimum 2 - 3 years of relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

•Source relevant tendering notices and respond with attending site show rounds and follow-up on the outcomes.

•Preparation RFQs/Tenders according to customer’s tender requirement and ensure timely submission

•Handling of services enquires, that includes sourcing, analysing of costs and sales and prepare a quotation, follow up all on outcomes.

•Preparation of sales reports/ quotation/document/ presentation materials for tender projects.

•Provides sales & coordination support to the ops team.

•Stay up to date on industry trends and new requirements to make recommendations for improvements.

•Any other ad-hoc duties assigned by superior.

•Direct reporting to Sales Manager.

Interested candidate please send your resume to

Elaine Lee

[email protected]

(Outsourcing team: West Division)

EA License No: 99C4599

Job Description

• Handle rate inqueries from customers and overseas agents
• Prepare airfreight and seafreight quotation
• Follow-ups with customers for feedback & approval on shipment arrangement
• Work closely with operations teams for bookings
• Monitor shipment movement when necessary
• Prepare monthly tariff for FCL & LCL
• Involve in tender
• Monthly KPI report
• Others ad-hoc task when assigned

Requirement

• Diploma/Degree in Supply Chain and Logistics
• 2-3 years working experiences in Freight Forwarder/Seafreight/Shipping
• Knowledge in shipping documentation and carriers is a must.
• Good knowledge in Dangerous Goods & documentation
• Previously with Logistics Customer service experiences would be an advantages

Key Responsibilities:

· Drive sales to key accounts through existing relationships and new leads.

· Create and maintain relationships with customers to better understand and achieve their needs.

· Collaborate with the team to penetrate key markets & accounts.

· Collaboration with internal stakeholders (pre-sales to post-sales teams) to support its sales cycle and ensure the most effective solution to meet and exceed customer expectations.

· Responsible for attaining sales quota and directing activities of all sales and marketing support efforts.

· The ability to construct value propositions, business cases, sell, and close complex deals.

Qualification:

· Bachelor’s degree (or higher) in Computer Science, Information Technology, or related fields.

· Minimum of 2 years working experience in IT Security Sales and Marketing.

· Articulate and well accustomed to a client facing role.

· Domain coverage across industries and greenfield opportunities.

· Product knowledge in IT Security solutions would be great.

· Excellent spoken and written English.

· Strong analytical and organizational skills, with a systematic approach to problems.

· Exceptional professional communication skills and positive working attitude.

At Firmus, we embrace Diversity, Equity, and Inclusion (DEI) as foundational pillars of our workplace culture. We are opposed to discrimination on any basis, including but not limited to race, religion, color, gender identity, sexual orientation, national origin, or any characteristic protected by applicable law. Our commitment to fostering a diverse and inclusive workforce is unwavering, and every employment decision is rooted in the principles of DEI, guided by qualifications, merit, and the genuine requirements of our business.

Responsibilities

• Responsible for establishing, maintaining, and expanding customer relationships in order to achieve positive customer experiences
• Responsible for maximizing revenue opportunities and customer retention.

Requirements

• Min Diploma in Marketing or related
• Min 2 years of working experience in sales support environment with customer relationship and maintenance responsibility

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Establish and develop new customer accounts
• Follow up existing client accounts to seek new business opportunities
• Maintain close relationships with existing customers and understand their requirements
• Prepare sales quotations, reports and sample board for presentation
• Progressive claim and cheque collection
• Any other ad-hoc duties assigned

Requirements

• Fast track career progression
• Proven track record for achieving sales target
• Candidates with scaffolding & formwork system experience are mostly welcome
• Responsible and positive attitude
• Excellent communication skills and keen marketing perspective
• Possess Singapore driving license

Your new company

Be a part of an innovation hub of global financial institution, engaging with exciting new technologies.

Your new role

• Provide project administrative support (e.g. scheduling, coordination and notetakingduties) for meetings, presentations and other project-related activities.
• Oversee the logistics for events, such as in-person workshops with partners.
• Assist in writing project updates and project reports
• Manage the procurement processes for external vendors, ensuring decisions aredocumented and in compliance with company policies.
• Support the Project Manager in tracking expenditure and contractual commitments; prepare a financial dashboard to provide project funders and stakeholders with regular and accessible updates.
• Support the project workstream leads with contracting processes and documentation work.
• Ensure that team members and partners have the tools, software and processes to work effectively, and that project-specific information is available and accessible to relevant team members and partners.

What you need

· University degree and/or business administration diploma. Open to fresh graduates as well.

· Experience in project management, office management or business administration, ideally gained in an international organisation, central bank, or private sector financial institution.

· High level of proficiency in MS Office applications (notably word, spreadsheet, presentation), email, and internet tools.

· Excellent organisational skills, including the ability to prioritise.

· Ability to pay attention to detail, meet tight deadlines, and stay calm under pressure.

· Ability to work in a fast paced, dynamic work environment, and work flexibly.

· Strong written and oral communication skills. Excellent written and spoken English.

What you'll get in return

This is an exciting opportunity to join a fast paced team. You will be part of a dynamic team and you will be remunerated at market competitive rates.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Denise at Hays on +65 9611 0531 or email [email protected] for a confidential discussion.

Referrals are welcome.

EA Reg Number: R21103035

EA License Number: 07C3924 | Company Registration No: 200609504D

StarMed is a one-stop day-surgery and multi-disciplinary medical centre that offers quality day surgeries and diagnostic services at competitive private sector prices.

Responsibilities:

• Assists in the end-to-end recruitment process from drafting job ads to making offers and eventually onboarding of new hires
• Conducting of new hires orientation
• Keeping track of movement such as confirmation, increment, promotion and etc.
• Regularly update and ensure accurate maintenance of employee database, P-files, and all HR related information
• Handling of payroll administration such as checking for accuracy, calculation of timesheet and etc.
• Manpower planning and rostering for external projects.
• Minutes-taking
• Any other ad-hoc duties assigned

Requirements:

• Diploma in Human Resource Management or above in related field or equivalent
• At least 1-Year of HR-related experience in any industries
• Tech-savvy and proficient with the use of Excel, Word, and PowerPoint
• Meticulous, and able to multi-task to meet deadlines for the assigned job roles and tasks
• Familiar and stay abreast with the latest employment labour laws and guidelines

Responsibilities :

Relationship Management:

o Establish good working relationships with key customers.

o Understand and maintain contact details with customers.

o Organize and conduct business reviews with customers.

o Customer site visits or regular telephone/Teams calls with customers.

o Establish and maintain customer price updates & price file management.

o Conduct regular reviews of customer margin to maintain profitability

Order Management:

o Part number creation

o Obtain up to date forecast information for key customers.

o Conduct forecast analysis on key accounts.

o Process customer orders and ensure orders are progressed to support requirements.

o Advise customer delivery dates on their Purchase Orders.

o Analysis of customer schedules to ensure stock availability.

o Support customer returns and raise credits as required.

o Processing certification for spot orders

o Customer declarations (export) and creation of commercial invoices

o Creation and management of customer kits

o Creation of works orders for parts to be sent to platers, liaising with warehouse for despatch/receipt.

o Liaising with warehouse to ensure orders are despatched on time to your customers.

o Support AR department when needed to ensure outstanding invoices are paid.

Drive Growth:

o Work with customers to solicit opportunities for growth.

o Handle Request For Quotations (RFQ) from customers.

o Collaborate with sourcing department to establish optimal solutions to secure growth.

o Negotiate with customers establishing pricing and lead times.

o When applicable, understand and negotiate contracts with customers.

Other Duties:

o Support the preparation of annual budgets.

o Kanban/VMI set up and maintenance of master lists.

o Regular Kanban/VMI reviews with key customers to identify any increase/decrease in usage, identify End Of Life (EOL) parts and determine when parts become excess.

o Any other duties as defined by management.

Requirements:

· Efficient in MS Office.

· Good analytical and communication skills.

· Pleasant personality

· Equivalent ‘A’ Level, Diploma or higher

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion!

R2197550 | EA License 16C7883

Sales Executive

Location: Tuas (Company pick up available - West & North)
Salary: $3,000 - $4,000 + Commission + AWS
Working days: Monday - Friday
Working hours: 8:15am – 5:15pm

Job Description

• Secure customers’ order by maintaining good rapport and scheduling customer visit itineraries both for existing and potential customers.
• Develop strong business relationships with customers and generate new sales opportunities.
• Monitor market and forecast sales volume.
• Deliver effective sales presentations and persuade potential customers.
• Provide professional after-sales support to enhance the customers’ dedication.
• Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company’s reputation.
• Negotiate agreements, monitor payment and keep records of sales and data.
• Maintain and update reports for the management team.
• Other ad-hoc duties as and when assigned.

Requirement

• Diploma or Bachelor’s Degree in Marine Engineering or related fields.
• At least 1-2 years of experience as a Sales with marine engines, heavy equipment and cranes.
• Has own car and Class 3 license.

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Address: Ubi Ave 1

Mon to Fri 8.30am to 6pm

Basic: $2600 to $3500 (depends on experience) + commission + VB

Requirements:

• Preferred with experience in car rental industry, especially in ride hailing industry.
• Preferably possess valid driving license for cars.
• Preferably 2 years direct experience or exposure with car leasing or rentals industry

Job scope:

• Handle existing clients and expand business with a new client base.
• Increase revenue in existing segments and explore new revenue streams namely individual and
• corporate leasing.
• Conduct a full spectrum of Sales & Marketing activities including Online marketing efforts.
• Coordinate with Operations in relation to vehicle quality and customer feedback.
• Coordinate vehicle delivery and collection

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Job Description

• Responsible for maintaining and developing new business with existing customers.

• Secure new customers through tele-marketing, visitations and follow ups.

• Procurement of rates from overseas offices, agents and approved local vendors.

• Preparation of quotations and participation of RFQ, tender bids when required.

• Achieving the annual sales target.

• Reporting to the Head of Sales and working closely with on commercial activities and business development.

• Submission of CRM reports.

• Have own clientele base is most welcome.

Requirements

• Minimum 2 years of sales experience in freight forwarding.

• Independent and driven to plan and generate sales.

• Good proficiency in Microsoft Office (Excel and Word)

• Team player, able to work with fellow colleagues.

Job Title: Senior Sales & Project Executive (ID5043)
Location: Ubi
Working Hours: Mon to Fri 8.30am – 6pm
Salary: $3500 to $5000

Job Description:
The role and responsibilities include, but are not limited to:
• To focus on business development
• To develop new customers
• To secure new projects
• To do lighting specifications
• To manage and grow existing overseas distribution channels
• To promote and create product awareness

Requirement:
• Min Diploma in Business / Marketing / Electrical or Electronic Engineering
• Min 3 years’ experience as a Sales roles in Construction material industry
• Good contact with Distributors, Developers, Architects, Interior Designers & etc
• Strong business development skills
• Strong business acumen
• Product training is available

Role:

Marketing Communication Specialist (Digital / Social Media / Up to $4500)

• Singapore Based (Canberra MRT / Have company transport)
• 5 Days work per week (8am/8.30am - 5.30pm/6pm)
• Degree/Diploma in Business/Marketing or related discipline preferred + 1-3 years‘ relevant work experience preferred // Training provided
• Able and willing to travel extensively locally and internationally
• Career Progression Opportunities

Responsibilities:

• Support driving a clear and consistent internal/external marketing communication strategy in Rest of Asia (ROA)
• Support a cohesive message delivery including editorial calendar and corporate messaging material for different countries within ROA
• Develop local brand assets including articles, videos, and various types of content to strengthen company’s brand value
• Support media outreach activities, events, interviews, and orchestrate earned, owned, and paid media strategies
• Support regional communications projects, including trade shows and branding initiatives while ensuring alignment and consistency with Global Marketing team
• Collaborate with Customer Relationship Management (CRM) team to develop social media/digital content strategy for ROA
• Create content for internal/external communications channels, newsletter, social media, and other platforms
• Support Marketing activities, Collaboration and Engagement initiatives with leading investor group, target Industry segment and partners
• Communicate effectiveness of marketing activities through reports on lead generation and lead quality
• Liasing with vendors for sourcing of sales and promotional materials
• Support live demos in the Innovation Center
• Any other ad-hoc duties as assigned

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Company Overview:

Lianfeng International Pte. Ltd. is a leading commodity trading company specializing in the dynamic and competitive market of iron ore. With a global presence and a commitment to excellence, we are seeking a dynamic and results-driven Sales and Marketing Director to lead our sales and marketing initiatives, drive business growth, and enhance our market position.

Job Summary:

As the Sales and Marketing Director, you will be responsible for developing and implementing comprehensive sales and marketing strategies to promote our iron ore trading business. You will play a pivotal role in establishing and maintaining strong relationships with clients, optimizing market opportunities, and ensuring the overall success of our sales and marketing efforts.

Key Responsibilities:

Strategic Planning:

· Develop and execute strategic sales and marketing plans to achieve company objectives.

· Analyse market trends, competitor activities, and customer needs to identify new business opportunities.

Client Relationship Management:

· Cultivate and maintain strong relationships with key clients, partners, and stakeholders.

· Collaborate with the sales team to address client needs and ensure customer satisfaction.

Market Research and Analysis:

· Conduct thorough market research to stay informed about industry trends, pricing, and emerging opportunities.

· Utilize market insights to make informed decisions and adjust strategies accordingly.

Sales Team Leadership:

· Lead and mentor the sales team, providing guidance and support to achieve individual and collective targets.

· Develop and implement training programs to enhance the skills and capabilities of the sales team.

Brand Development:

· Develop and enhance the company's brand image through effective marketing campaigns and initiatives.

· Ensure consistency in messaging and branding across all communication channels.

Budget Management:

· Develop and manage the sales and marketing budget effectively, ensuring a strong return on investment.

· Monitor expenses and report on budget performance regularly.

Qualifications:

· Bachelor's degree in Business, Marketing, or a related field.

· Proven track record of success in sales and marketing leadership roles, preferably in the commodity trading industry.

· Strong understanding of iron ore markets, trading dynamics, and supply chain processes.

· Excellent leadership, communication, and interpersonal skills.

· Ability to think strategically, make data-driven decisions, and drive results.

1. Documentation and Record Keeping:

Maintain accurate and up-to-date records of customer information, sales contracts, and other relevant documentation.

Prepare, review, and process sales-related documents.

2. Customer Interaction:

Communicate with customers to gather necessary information and assist in resolving inquiries.

Handle customer requests, issues, and concerns in a professional and timely manner.

3. Order Processing:

Process sales orders and ensure timely delivery of products or services.

Collaborate with other departments to coordinate order fulfillment.

4. Sales Support:

Assist the sales team in preparing quotes, proposals, and presentations.

Provide administrative support to sales representatives in their daily activities.

5. Data Entry and Reporting:

Enter sales data into databases and maintain accurate records.

Generate regular reports on sales performance and other relevant metrics.

6. Coordination with Other Departments:

Collaborate with various departments, such as production, logistics, and finance, to ensure a smooth workflow and timely delivery of products or services.

7. Quotation and Pricing:

Prepare and send price quotations to customers based on their requirements.

Coordinate with the sales team to determine appropriate pricing strategies.

8. Sales Meetings and Events:

Assist in the organization and coordination of sales meetings, conferences, and events.

Prepare necessary materials and documentation for sales presentations.

9. Follow-up:

Follow up on leads, quotes, and customer interactions to facilitate the sales process.

Ensure effective communication between the sales team and other relevant departments.

10. Administrative Support:

Provide general administrative support to the sales department, including managing calendars, scheduling appointments, and handling travel arrangements.

11. Compliance and Documentation:

Ensure compliance with company policies and procedures.

Maintain confidentiality of sensitive information.

• Supporting and communicating with end users regarding their IT issues
• Perform troubleshooting for client platform related problems.
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Perform service request related to client platforms.
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.

To Apply:

Interested candidates, who wish to apply for the above position; please click the "Apply Now" below and send in your resume to <[email protected]>

We regret that only shortlisted applicants would be notified.

Bautista Gia Grace De Guzman | REG No : R23111973

PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg/policies. You also acknowledge that you have read, understood, and agree to the said Privacy Policy.

Position Overview:
As a Care & Advocacy Specialist, the individual will be responsible for case-managing NeuGen families. The primary role will involve assessing the needs of NeuGen beneficiaries, which may include individuals, families, and children, and determining the necessary services to address those needs. They will develop and implement care plans accordingly. Additionally, the Care & Advocacy Specialist may be tasked with evaluating the effectiveness of the care plan and the provided services, ensuring the best possible support for beneficiaries.

Principal Duties and Responsibilities:
1. Conduct case intake, assess clients' needs, and provide appropriate assistance.
2. Offer support and resources to clients, establish strong working relationships with support networks, government agencies, and community resources.
3. Gather and review clients' documents.
4. Inform clients about and refer them to internal programs and services under NeuGen or other relevant agencies for assistance.
5. Monitor and support families in enhancing their resources and coping abilities in dealing with challenges.
6. Participate in case discussions with external agencies.
7. Attend case conferences, providing updates on cases to the Manager of Programmes and Services, Deputy Director, and Executive Director.
8. Carry out regular home visits, phone calls, and messaging with clients.
9. Document case notes accurately and efficiently.
10. Perform any additional duties assigned by superiors to fulfil organizational needs.

Requirements:
1. Bachelor’s degree in Social Work
2. Strong interpersonal communication abilities with individuals and systems at multi-levels
3. Enjoys working on a range of tasks and responsibilities related to direct work and service planning

Desired Skills and Competencies
1. Competencies in Casework, counselling, risk and crisis management, group work facilitation
2. Competencies in working with various formal systems and conduct case conferences
3. Good analytical skills
4. Passion to work with children, youths and their families
5. Commitment to the Code of Social Work Practice standards.
6. Demonstrate sound and updated professional knowledge and skills in social work
7. Relevant experience in working with individuals and families will be an advantage

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What’s your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Cantonese to liaise with customers in Hong Kong.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.