Client is a leading Chinese Corporate bank.     Responsibilities Liaise with Branch’s front-office and back-office departments in processing of credit and trade transactions. Evaluate corporate credit risk relating to credit terms and conditions prior to drawdown of facilities, to ensure full compliance and adherence prior to sign-off. Monitor and ensure the applicable credit terms and conditions, repayment capability, conducts of account, securities and guarantees are under control. Close monitoring of the related risks and other material developments for the credit risk assets, and to timely propose applicable risk solutions in accordance to Credit Risk Management framework and other related risk requirements. Timely completing all risk management reports (including but not limited to Credit Asset Risk Limit Report, RWA, Commitment and Unused Limit Report, Branch’s Asset Analysis Report) and other reporting assignments. Implementing the branch and Head Office’s designated risk related policies and instructions. Drafting and updating credit management policy and procedure. Other ad-hoc assignments assigned by department manager.   Requirements Degree in Banking/Finance or equivalent (ACCA, CFA, FRM etc) Minimum 8 year of banking risk management experience Good knowledge in finance, commercial laws, industries, political , economic environments in the global financial markets Good knowledge of credit assessment processes/procedures Able to work under pressure/tight deadlines. We apologize that only shortlisted candidates will be contacted. Thank you. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg  I also acknowledge that I have read, understood, and agree to the said Privacy Policy.   PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E EA License No. 01C4394 • EA Registration No. R23115759 (CHUA YOU YI, OLIVIA)

Who we are looking for: We are seeking to recruit an enthusiastic Hedge Fund Accounting Professional to join our team. The role is responsible for assisting the Officer/AVP in preparing /reviewing all funds within their group, managing a group of A1/A2s, responsible for on the job training and development of their staff members, and acting as the main point of contact for internal teams and external clients and auditors. The candidate will gain exposure to many client relationship management aspects with an excellent opportunity to gain experience in a fast moving financial services environment. Why this role is important to us: The team you will be joining is a part of International Fund Services (IFS), acquired by State Street in July 2002. IFS, also known as Alternative Investment Solutions is a recognized industry-leading provider of fund accounting, fund administration and risk services to hedge funds and private equity funds. These services are fully integrated to provide complete end-to-end solutions that span the front-, middle- and back-office requirements of institutional investors. Join us if making your mark in the alternative investment industry from day one is a challenge you are up for. What you will be responsible for: As a Fund Accounting Client Service Assistant Manager (Hedge Funds), Senior Associate you will Net Asset Value Operations Coordinating workflow and completing detailed preparation/review of Daily/Weekly/Monthly NAV pack, which includes: Review cash and position reconciliations, validate portfolio pricing Income and expense accrual Partner/shareholder allocation calculations Analysis of fund returns and performance in line with current market trends and projections Other Ad Hoc reports as needed Keeping abreast of new accounting standards and ensuing compliance on all accounts within the team Implementing on the job training initiatives and ensuring consistent coaching and mentoring of staff. Evaluate staffing needs while continually striving for greater efficiencies. Ensure all controls and procedures are adhered to as well as make improvements where necessary. Assisting the process of client migration, new business/clients onboarding. Participate in other special projects or tasks where required. Client Relationship Management Develop and maintain a strong relationship with Investment Managers, brokers, auditors and all other fund participant by tackling queries, delivering NAV related reports, etc. via phone/email. Pro-actively identify/ensure understanding of client's needs and coordinate internally to support the client's requirements. Provide solutions and/or to coordinate support to resolve client issues. What we value: Bachelor Degree or equivalent. Professional accounting or finance qualification and/or Master's degree a plus. 2-4 years working experience in accounting / financial services related environment. Good verbal and written English communication skills are required including report writing skills. Good interpersonal skills and ability to communicate effectively at all levels within the organization Strong organizational and time management skills - ability to prioritise tasks and perform effectively within strict deadlines. Proficient in the use of MS Office tools in particular MS Excel. Confident in dealing with difficult situations and be able to create innovative solutions to problems without a high degree of supervision. Strong client relationship experience preferred About State Street What we do.State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow.We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. Discover more at StateStreet.com/careers

The role
As a member of our Operations Team, you will support the delivery of Business Information products/services in Experian Credit Services. You will be responsible to ensure that we meet or exceed our service delivery commitments/ and agreements with our clients to achieve a positive customer experience.
The candidate must have a reasonable knowledge of Singapore Credit Services products and solutions. You are required to collaborate and work effectively with internal cross functional teams (eg. sales/ technical / customer service) and external parties including data suppliers/vendors.
The candidate must be efficient, accurate and timely and have the relevant experience in Operations. The candidate must be passionate about delivering quality service, initiating process improvements to drive operational efficiency and customer satisfaction.
The ideal candidate must have worked in MNC / financial institution and has demonstrated skill in being able to overcome the complexities of working in a challenging environment.
Key Responsibilities
• Achieve or exceed operational efficiency targets and objectives (eg. Utilization% etc)
• Deliver on service-level-agreement (SLA) commitments made to customers on delivery turnaround time and quality of delivery.
• Ensure accurate and timely order placement support activities with data suppliers/vendors, to ensure timely fulfilment of customer’s business information orders, including but not limited to business/company, credit report, financial, litigation, and property related information.
• Ensure accurate & timely maintenance of information databases – via different data sources (including newspapers, portals, system integrations, etc)
• Work independently to monitor auto-buy/ integration programs, perform exception handling which may include manual buys & data updates, system re-initialization/verifications, liaison with internal technical team to fix integration problems.
• Provide regular feedback to manager on system/ process related issues that impact our speed and quality of delivery to our customers.
• Initiate process improvement/suggestions automation or formulate solutions to problems and collaborate across internal functional teams (technical/ sales/ customer service), and internal technical team to drive system enhancements, where necessary.
• Provide support in system related enhancements to improve process/speed or quality of delivery, User Acceptance Test or Business Continuity Plan which may take place during non-operation hours/days.
• Handle back-up operational activities/duties of other operation functions, where necessary.
• Prepare and distribute daily/weekly/monthly reports
• Assume any report or task assigned that are relevant to operations.

The Role Responsibilities Business Banking (BB) provides our SME clients with a suite of Cash Management, Lending, Trade, Treasury, Insurance and Wealth Management products and solutions to support their growth journey. This is a relationship management role covering all BB products and services. As a Portfolio Manager, you will be managing a portfolio of high-revenue mass market clients. You are expected to actively develop the accounts within your portfolio to meet and exceed set targets, including that for various campaigns that are rolled out throughout the year. You will take time to understand your clients and have a view on their needs and structure, as well as take ownership of account periodic reviews where necessary. You would ideally already have, or be prepared to quickly demonstrate, a basic understanding of BB products and solutions. You must be comfortable with calling your clients and making appropriate cross-sell that meets their business needs. This role reports directly to Head, Segment Management, Business Banking and will work closely with key stakeholders such as Product, Segment, Service and Governance, and other Sales teams to effectively meet the needs of your clients. Business You must have, or quickly demonstrate: a keen understanding of all the products available to the clients, including cash management, loans, trade, wealth management, insurance, and treasury solutions comfort in calling and speaking to both business owners and key transactors as part of your daily activities to deepen your understanding of your clients' business needs and structure an ability to identify and suggest to your clients the appropriate products and services that meet their needs willingness to work across teams and functions to deliver the best outcome for your clients. You will need to be self-driven, resourceful and take a pro-active approach towards resolving client issues Regulatory & Business Conduct Display exemplary conduct and live by the Group's Values and Code of Conduct . Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Conduct Principles. Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders Product Managers, Segment Managers, Service and Governance team, Operations, CDD team and BB Sales teams Our Ideal Candidate Bachelor's Degree in Accountancy, Banking & Finance, Economics or comparable. 3 + years of relevant working experience in a financial institution, preferably with experience handling business clients. Strong analytical, reasoning, and presentational skills. Experience in products - cash management, loans, trade, wealth management, insurance, and treasury solutions Role Specific Technical Competencies Bachelor's Degree Familiar customer due diligence processes including FATCA and CRS adherence. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum Flexible working options based around home and office locations, with flexible working patterns Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers

Department/Job Overview: The Security Transfers team handles the security asset onboarding process for Private Banking clients. You will be an effective teammate, actively involved in the daily business by supporting timely and efficient settlement of all security transactions across markets that represent new asset inflows into the bank. The process is a crucial one that kick-starts the support of the Wealth Management business. Asset transfers require timely processing while maintaining a high standard of control and accuracy; the team also ensures any queries and coordination required are followed up timely and expertly.   Key Responsibilities: You shall liaise with transfer counterparty to negotiate and agree on transfer details and timeline. You are responsible for processing all instructions in accordance to the trade details and ensure accuracy in the SWIFT instruction sent to custodian. You will follow up transfer cases to ensure smooth street settlement of the transfer. You are to ensure all transfers are processed by EOD accurately. You will maintain and ensure that all trade documentation is properly filed and archived. You have ability to liaise with custodians/counterparties/front office to resolve disputes and discrepancies. Familiarizing with internal tool landscape, infrastructure and processes Application of experience and knowledge to Private Banking APAC environment Ensuring that assets (securities) received and/or delivered. Assist migration lead on integration related activities    Qualifications: Attention to detail / Meticulous / Careful Comfortable with technology Securities settlements (SWIFT MT54x messaging) knowledge/skills will be useful. Basic market knowledge for securities (equities & bonds) will be useful. Communications skills to liaise with Front Office and counterparties. You have acquired 1-2 years of Settlements experience preferably You exhibit good command of English with strong written and verbal interpersonal skills. You display the strong ability to communicate effectively across all levels.

Job Title:Copywriter Manager Job Description: 1.Research, edit, and prepare reports, presentations, and letters. 2.Prepare and submit accurate immigration applications and related documents. 3.Maintain the confidentiality and security of all processed information (customers mainly come from China). 4.Support the sales team and assist in after-sales service. 5.Understand the latest immigration project news and policies. 6.Understand the rules and regulations of immigration programs in different countries. 7.Ensure that the input data is accurate, complete, and up-to-date. 8.Other temporary tasks.   Requirement: 1.Good verbal and written communication. 2.Ability to research, analyze, and present materials clearly and concisely. 3.Flexible and adaptable, able to balance a range of tasks and meet deadlines. 4.Able to handle multiple tasks simultaneously, working independently and independently. 5.Must be bilingual, proficient in other languages is preferred Base:Singapore

SG Financial Crime Surveillance Operations (FCSO) Apprenticeship Programme Recent Polytechnic Graduates who join the SG FCSO Apprenticeship Programme will go through a 12-month learning and development journey across various SG FCSO functions (including but not limited to Transaction Monitoring, Name Screening & Control Operations). During this learning journey, you will embark on two 6-months rotations. You will be exposed to different projects and tasks, alongside structured trainings, mentorship and on-the-job learning. Through the programme, you'll experience an incredible and varied global learning experience, which include: Talent assignments Technical and professional skills training Future skills and development workshops Targeted online learning Inspiring thought leadership speaker events Real-life business problem solving and more We'll provide you with the tools, training, network, and support to help you become a change agent, and drive innovation and creativity across the Bank. Investigations To investigate risk events / cases: Escalated by Financial Crime Surveillance Unit (FCSO-AA) teams (arising from Transaction Monitoring, Trade AML &/or Name Screening); Other escalations as per procedures / DOI; (and) Any other matter as directed by Country Head of FCSO for identifying suspicious transaction / activities with Group policy and procedures, law and regulations in Singapore on AM;/CFT To support Country Head of FCSO to lead and manage the Singapore Financial Crime Surveillance Operations (FCSO) Team, including but not limited to Providing guidance and training to Case Investigation Specialists and relevant value chain stakeholders (e.g. FCSO-AA, FCSO-QCO, and FCSO-RFI); Monitoring relevant metrics and lead requisite actions to intervene, where required; Establishing and maintaining effective working relationship with relevant stakeholders including but not limited to Business Units, FCC and like; Securing credible audit / review outcome for the unit; Ensuring timely reporting and escalation of significant risk issues to management; and Supporting initiatives to enhance relevant work processes for both effectiveness and efficiency purposE Business Analyse comprehensive impact of financial crime related regulatory /law enforcement matters on the relevant business area and operations Support relevant stakeholders to make decisions based on current and possible future policies, practices, and trends People and Talent Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm. Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm. Collaborate with training teams to input to training curriculum to support closing of capability gaps Risk Management Understand technical aspects of systems relevant to CDD, Client Risk Assessments, Name and Transaction Screening, AML Monitoring and Case Management. Assess risks arising from products / segments / geographies / customers / transactions. Ensure that significant investigations are concluded internally and externally where relevant (including cross-border). Support senior oversight of FCSO SG. Governance Support all control checks undertaken by FCSO under the Operational Risk Framework (ORF). Regulatory & Business Conduct Display exemplary conduct and live by the Group's Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct Our Ideal Candidate Graduated with a Polytechnic Diploma with less than 2 years of working experience Keen interest in Banking and Finance industry Knowledge and interest in Financial Crime Compliance (AML/CFT, Sanctions and ABC), particularly in case investigation Understand of MAS Notice 626, and others, like guidance / circulars Processes excellent interpersonal skills, multi-cultural awareness and sensitivity Be able to make sound judgement on business practices, regulatory relationship management and reputational risk Independent worker who can demonstrate robustness in ethnics and resilience Exceptional written and oral communication skills

A leading bank is looking to hire treasury product controller to be part of the regional middle office operations team. You will be responsible for the following: Looking after control and governance of FX & EM, BRM, Treasury and Corporate P&Ls across 20 legal entities Take ownership, and be accountable for the timely and accurate calculation, verification, reporting of daily revenue to internal stakeholders. Undertake various month end procedure, inclusive of Balance Sheet substantiation Interaction with Business, Treasury Funding desk, Operations, FC&R, Quants and other functions to resolve booking, P&L attribution, accounting and valuation queries etc. Handle queries on Treasury related charges, bespoke transaction deals and resolve any adhoc issues around P&L and Balance Sheet Bachelor of accountancy or CA/CPA with 5 + years of experience working in banking oprations/product control team. Fixed Income and structured product experience is a must. Singapore Employment Agency Licence No: 16S8069 By submitting your email address and any other personal information to us, you consent to such information being collected, held, used and disclosed in accordance with our Privacy Policy.

A fund manager is looking to hire a Compliance Manager to report to the CFO and manages Singapore regulations independently. You will be responsible for the following Conduct statutory lodgments and ensure timely filing of statutory forms. Main contact point / liaison for dealing with governmental bodies and external / internal auditors. Communicating Compliance-related issues to employees across all divisions of the company. Keep abreast of compliance regulatory updates in the Securities, Asset Management and Pension industries. Bachelor's degree with at least 5 to 10 years of work experience in asset management industry. Strong communication and stakeholder management skills. Knowledge of the Monetary Authority of Singapore's regulations is preferred. Singapore Employment Agency Licence No: 16S8069 By submitting your email address and any other personal information to us, you consent to such information being collected, held, used and disclosed in accordance with our Privacy Policy.

Work for a leading and stable Corporate and Investment Bank with relative work life balance. Responsibilities The role involves ensuring timely regulatory reporting, impact analysis, and delivery planning for transactional regulatory rewrites, daily monitoring of regulatory KPIs, data mapping, end user support, reporting anomalies analysis, coordination with business users, resolving functional and technical issues, and developing regulatory needs for APAC. Requirements The role requires strong project management skills, including reporting progress, evaluating risks, and ensuring transparency. The candidate should have at least 10 years of experience in delivery of software (must have would be regulatory reporting software), experience with Capital Markets / Investment Banking regulatory reporting with one of MAS, CFTC, EMIR, JFSA, HKMA, KRX , MMSR would be preferred. 3 years in leadership roles, solid business interaction experience, and 5 years of experience in international investment banking. They should have strong knowledge of financial product, regulatory reporting, trade life cycle, data enhancement, and regulatory reporting. Proficiency in relational database systems and Microsoft excel is required. The candidate should have excellent communication, analytical, problem-solving, software development life cycle, technology trends, and interest in mentoring junior team members. To Apply To apply, please submit your resume to Kieran McKenna at [email protected], quoting the job title and reference number. We regret that only shortlisted candidates will be notified. License No: 16S8060 / Registration No: R1436061

ABOUT YOUR ROLE : You will be responsible for sales and account management for existing customers and develop new customers to achieve budgeted sales and profit contribution.  You will report to the Sales Manager and will be based in Alexandra Road,

YOUR RESPONSIBILITIES WILL INCLUDE:

• Grow the business by managing existing accounts and identifying new potential customers.,
• Promote the use of products to new and existing customers through the application of selling skills and building relationships with all levels within the target customers. 
• Understand our Product Portfolio and Sales Process.
• Solving technical issues with close coordination with the Quality Assurance & Technical Support Team.
• Manage market intelligence and monitor market trends in the region.
• Actively involved in timely collections from the customers
• Prepare regular reports, both for Internal and Customers like Sales Forecast, Customers’ Sales Forecast, Competitor Activity, Pricing Movements, Customer Complaints etc.

Responsiblities:

This position will be assisting to lead and manage the leasing team to maximise occupancy for the industrial properties within the company.

Job Responsibilities

• Formulating and implementing strategies to maximise rental and occupancy of the properties within the Company’s industrial portfolio.
• Securing new tenancies, identifying market segments and prospects, managing lease renewals with existing clients, and liaising with property agents.
• Conducting market research of competitors and market benchmarks of rentals and occupancy cost.
• Managing tenancy related issues, compiling occupancy and rental reports and other related lease management functions including but not limited to budgeting.
• Carrying out substantive business development work to secure new tenancies prospects; identify market segments and provide lease management support.
• Support Manager in preparing annual rental budget, rental forecast as well as monthly management reporting.

Job Requirements 

• Bachelor of Science in Real Estate, Property Management, Estate Management, Business, Marketing.
• 5 years of relevant experiences in marketing and leasing.
• Sound understanding of the real estate industry with an extensive network of contacts.
• Strong presentation, negotiation and effective interpersonal skills.
• Candidates who are registered as Salespersons under the Estate Agents Act (EAA) or possess qualifications equivalent to Real Estate Salesperson (RES) examination will have added advantage.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

• Develop, outline, and effectively communicate Aftersales strategies, policies, and procedures to stakeholders.

• Ensure consistent implementation by monitoring operations and analyzing data for strategic planning.
• Analyze Aftersales reports and performance metrics, collaborating with operations for improvement plans.
• Design programs to meet business objectives like parts purchase targets and customer retention rates.
• Stay updated on industry trends by engaging with automobile bodies, competitors, and market feedback.
• Foster strong relationships subcontractors, and suppliers for seamless operations and necessary support.
• Prepare ad-hoc reports for internal and external stakeholders as needed.

• Minimum requirement of a Diploma in relevant fields or equivalent, coupled with a minimum of 3 years of relevant work experience.
• Prior experience in the automotive industry, demonstrating a good comprehension of Aftersales operations.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• Salary up to $5,800 with attractive bonus
• Working location at central
• Experience in aftersale operation in automotive industry

Job Descriptions

• Manage e-Commerce logistics of warehouses and delivery in order to develop strategies to improve the speed of orders, quality and to reduce costs in last-mile delivery and installation services

• Develop and maintain periodic reports and KPIs

• Design and implement business strategies, plans and procedures to have a seamless logistics operations

• Process optimization and identify value-added service areas

• Collect and analyze relevant data (e.g. operational, vendor, market research or payment gateway reports), drawing actionable insights for business decision-making and process improvement

• Participate in business expansion activities (Proposals, investments, corporate alliances, etc.)

• Support business set-up and problem-solving in South East Asia subsidiaries

• To sustain motivation and improvement initiatives within the organization

Job Responsibilities

• e-Commerce fulfilment and last-mile delivery efficiency to increase operating margin

• Support to set up standard policy, cost structure and templates

• Benchmark best practices and share them with subsidiaries

• Develop proposals and formal responses / RFQs

• Manage relationships with partners/vendors to secure cost and operation competency

• Organize and assess improvement opportunities

• Manage monthly business reviews

• Manage database of business opportunity and vendor pool, including information on scope, size, capabilities, cost, reliability, etc.

• Ensure smooth data flow until the order fulfilment and delivery

Job Qualifications

• Proven experience in logistics projects/operations within an e-commerce area (Seller / Market place / Logistics Company)

• Hands-on experience in aspects of logistics, from order management, warehousing, last-mile delivery and customer service

• Experience in new start-up operations set-up will be a plus

• Strong proficiency in warehouse and delivery operations

• Comprehensive understanding of e-Commerce and supply chain management

• Able to sense urgency and know when to escalate for assistance

• The ability to identify network inefficiencies and opportunities for reducing operating expenditure

• The ability to deliver results within defined financial parameters

• Bachelor's degree in logistics or transport management or equivalent working experience

• Minimum 5 years experience in e-Commerce logistics

• Competent with Microsoft Office, particularly Excel

• Oversee the achievement of monthly budgeted Service Turnover and operating profit by managing daily car intake and operating expenses.
• Guarantee the quality of service and repair work performed daily by the team through regular monthly audits.
• Maintain workshop efficiency, productivity, and staff utilization by monitoring daily time analysis reports.
• Lead recruitment efforts and foster the development of staff's best practices under your supervision.
• Evaluate the degree of efficiency, productivity, Utilization, Service Sales Turnover, and Customer Service Index monthly by analyzing Time Analysis Reports, Management Reports, and Voice Reports.
• Develop key staff through training, coaching, and mentoring to improve their competencies and performance.
• Conduct monthly meetings with key personnel to share and provide feedback on key results for corrective action and process improvement.
• Ensure sufficient intake of cars for servicing and repairs to maximize work bay utilization and meet service projection goals.
• Assess the impact of efficiency, workshop output, and technician productivity monthly by evaluating time and efficiency analyses.
• Uphold the set benchmark for Customer Satisfaction Index.

• Degree or Diploma in Mechanical or Engineering discipline
• Minimum 5 years of related experience in handing Service operation and technical analysis for continental Cars
• Able to analyze business situation from data & reports to meet service projection.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• Salary up to $8,500 + attractive bonus
• Experience in handing service operation and technical analysis for continental cars

POSITION: Merchandise Operations Associate
REPORTS TO: Merchandise Ops Lead

Job Description: Why you and why us?

Ever wonder who makes those item numbers you see on the websites and in the catalogs next to our products? That’s us! We are a non-phone support department that creates and maintains all the SKUs for WSI. We are looking for someone who can work independently has excellent communication skills, and can help the team meet their deadlines. Sets up and maintains foundation data for all Concepts across all Channels of WSI. Provides support for Merchants, Inventory Management, and Call Center. Compiles information for Backorder Reporting, and department’s Weekly Re-Cap. Researches SKU issues raised by functional groups. E-commerce duties as directed by supervisor.

Our responsibility to the customer: Your day to day

• Solve the problem efficiently: Quick with quality
• Make it personal: Take ownership
• Inspire customer loyalty: Give them a reason to come back
• Listen Carefully: Be attentive
• Empathize and show effort: Because we care

Essential Functions: The nuts and bolts

• SKU set-up for all Concepts
• Verification of SKU data accuracy in various operating systems
• Creation/Maintenance of Item Master foundation information (Merchandise Hierarchy, Attributes, Differentiators)
• SKU Maintenance (Price, Costs, Supplier, Freight, Descriptions)
• Support and coordinate Merchants, Inventory Management, DC, and Call Center requests
• Coordinate/Change/Confirm Shipping methods by working with Merchants and the DC
• Maintain the Embroidery Thread Master/Seasonal Embroidery Program and load monogramming/personalization information on SKUs
• Special projects as assigned E-comm work as directed

Qualifications: What you need to apply

• Demonstrate time management, prioritization and multi-tasking skills
• Ability to track items and work in multiple systems simultaneously
• Ability to develop and maintain working relationships with cross-functional teams
• Experience with Excel, Word, Outlook, Access
• Retail background helpful
• Previous experience in the Merch Ops Department preferred

You can make your mark being responsible for the efficient and effective management of all Salvage equipment, tools and machinery. You are a qualified and experienced equipment manager with a technical background. You will oversee our Salvage warehouse maintenance and repair operations as well as supporting in the mobilisation process to support Salvage Emergency Response and wreck removal projects. . You have a strong background in equipment and warehouse management, excellent organizational skills, and a solid understanding of machinery, tools and equipment maintenance. Next to that you will also be responsible for the Salvage Yard Safety Management and supplier management.

Your responsibilities as equipment manager  

• Manage and supervise all activities within the warehouse related to maintenance, repair and preparedness of the Salvage equipment, tools and machinery.
• Ensure proper receipt, storage, and issuance of machinery tools and equipment and relevant spare parts.
• Develop and implement inventory control procedures to optimize inventory levels.
• Conduct regular inspections of machinery tools and equipment.
• Develop and implement maintenance schedules to minimize downtime.
• Utilize inventory management software and tools for tracking and management.
• Analyse inventory data, identify trends, and generate reports.
• Coordinate with suppliers for timely delivery and issue resolution.
• Monitor and control costs by analysing expenditure and finding cost-saving opportunities.
• Provide training and guidance to warehouse staff on salvage yard safety practices.
• Manage the internal hiring process for equipment within the organization.
• Coordinate equipment requests and ensure proper allocation.

Your qualities and experience
You can move ahead as a equipment manager if you have:

• Minimum of 4 years of experience in equipment management, with a focus on machinery tools and dive equipment.
• A technical background
• Strong knowledge of warehouse processes and procedures, inventory management software and tools.
• Excellent organizational and time management skills.
• Strong attention to detail and accuracy in record-keeping.
• Effective communication and interpersonal skills.
• Ability to work well under pressure and multitask in a fast-paced environment.
• Willingness to work overtime/extra hours in support of Emergency Response operations.
• Knowledge of safety regulations and procedures for machinery, tools and equipment.
• Knowledge of diving will be an added advantage.

What you get to do in this role:

The role of the Customer Success Advocate is to act as an advocate for our customers. You will oversee a portfolio of customers across APAC to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have purchased through prescriptive guidance. You will bring ServiceNow's best practices, innovations, and capabilities to help customers achieve their goals.

• Oversee the customer outcomes engagement for customers in your portfolio, understanding each customer's needs and challenges
• Ensure customers are technically healthy and on the most recent version of our product
• Identify criteria for assisting your customers by using Success Plays in the Success Platform
• Promote ServiceNow customer success stories and processes
• Ensure that customers obtain the maximum value from their ServiceNow investment and use their licenses
• Work with ServiceNow teams to improve product adoption and increased footprint
• Ensure any escalated client issues are resolved quickly, using resources from across the company ecosystem

The Assistant Food and Beverage Sales Manager is responsible for working to achieve the strategic goals of the hotel, specifically in Food and Beverage outlets sales. Sales segments can be sub-categorized into corporate, social events, weddings, conference services and tours / wholesale. This position is also responsible to follow through on all matters pertaining to F&B events and functions in the hotel as well as the servicing of conference groups.

Primary Responsibilities

Achieves Both Individual and Team Revenue and Profit Goals as Per Budget and Forecast

• Achieves sales objectives and measureable goals set by management in terms of revenue as well as other financial KPIs based on budget.
• Proactive development of new businesses for key accounts and special events, working closely with the room sales and event sales team.
• Establishes close working relationships with existing guests.
• Understands the needs of the ever-changing market.
• Strong conversion in corporate / wedding enquiries.
• Presents hotel’s products and offerings to guest.
• Efficient negotiation and upselling to maximize revenue.
• Ability to innovate with the hotel offerings and creative selling for both outlets and banquet venues.

Focuses on Meeting Planner and Guest Experience

• Ensures the accuracy of bookings, event requirement and restaurant event order at all times.
• Familiarises with the house system. (Opera, Social Tables, Resdiary)
• Timeliness in responding to enquiries from various platforms.
• Uses a Heartist® approach – make the guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Focuses on the client experience and is present pre and post events.

Delivery of a Successful Event

• Effective communication among colleagues (inter departments) in a timely manner.
• Evaluates guest satisfaction and encourages continuous work improvement.
• Maintains a good working relationship with external suppliers.

Contributing to the Hotel Goal

• Cross selling of hotel guest rooms, spas, florist and any revenue generating sources to support the hotel’s achievement of its overall revenue goal.
• Active participation in departmental meetings and trainings.
• Identifies and proposes improvement on quality of Events and F&B experiences where necessary.
• Contributes to the hotel’s CSR efforts by supporting the Planet 21 program.
• Upholds the Accor Values in the work nature, increasing stakeholders’ interest.

Essential Duties and Responsibilities:

• Build collaborative partnerships with APAC business leaders and key stakeholders to develop an innovative, cohesive recruitment strategy that aligns with the organization's strategy, growth priorities and workforce plans.

• Develop and operationalize a talent planning model in partnership with the business to enable the creation of both short-term and long-term recruiting plans for APAC.

• Provide purpose and direction to your team through a clear, inspirational vision; empower the team to do great work by removing barriers and allocating resources.

• Provide input and direction into the annual budgeting and strategic planning processes, including workforce planning, location and cost analysis.

• Experienced in collaborating with workforce planning leaders and HR to understand hiring demand and translating that into hiring plans.

• Cultivate partnerships and collaboration with key Internal and external parties

• Ensure that the APAC Talent Acquisition team fulfills all mandatory hiring requirements, reporting and record management and adapt standard processes to address market variances, as determined by legal and regulatory requirements, and/or market maturity

• Inspire, develop and elevate APAC Talent Acquisition team members by cultivating a team culture of ongoing learning, collaboration and a drive for excellence.

• Develop and operationalize a talent planning model in partnership with the business to enable the creation of both short-term and long-term recruiting plans for APAC.

• Establish a strategic point of view on providing people insights through data to support the business and leaders in driving business decisions in APAC.

In this age of convergence and empowerment, we are looking for talents who can help our clients reinvent themselves and guide them through their transformation. It demands colourful personalities with an irrepressible passion for all the opportunities unleashed by digital disruption. Come join our Publicis family!

You will be joining a dynamic team that delivers award-winning digital campaigns. If you are strong in delivering and developing exciting digital media solutions while managing the day-to-day planning, buying, implementation, optimization and reporting requirements to meet client objectives, we want to talk to you!
 
Our Client

We are Constellation – a bespoke Publicis Groupe Team delivering end-to-end solutions for one of Groupe’s most prized clients, Samsung, a top-five-in-the-world company boasting an audience of over 1 billion people in 80 countries.

Ready to work with one of the biggest clients in the world?  We’re a multi-disciplinary team with ambitions of transforming marketing by putting people (including our customers) first, and we’re looking for new talent to deliver purposeful work that can be demanding, but our ideal candidate relishes a challenge.

So, if you’re ready to join a world-class agency and a top-tier client, we’re ready for you.

Main Responsibilities

• Active Role in Regional Strategy & Guidelines Development
• Creates strategies and makes in-depth recommendations based on strong grasp of analytics, marketing & research concepts
• Provide Quality Control/Strategic Inputs for Monthly Regional Governance Reports (Media Excellence Tracking, Digital Guidelines Monitoring); and Quarterly Competitive Reports
• Support Command Center Governance – Brief & Guidelines Governance; Taxonomy Checks (Coordination with Performance Unit); Local Market Readiness Check-Ins; GTM Readiness
• Apt knowledge & understanding of digital channels combined with the ability to understand digital infrastructure including tracking, web analytics, trafficking and Social
• Have prior platform experience in managing both online and offline media campaigns, including but not limited account setup, strategy development, organization, and management
• Mentor and develop Team Members/Direct Reports – Assoc. Manager/Sr. Planner
• Able to organise & delegate, sensitive to needs & problems of reporting staff – works across buying & planning issues

Next available intake: June 2024

Responsibilities:

● Daily monitoring and compilation of robot performance and issues

● Oversee project operations and liaise with subcontractors and suppliers on project/deployment matters

● Prepare documents for purchasing order

● Handle ad-hoc duties e.g., delivery and robot transportation activation

Requirements:

● Education – Preferably Diploma and above

● Language – Strong communication skills in English (both oral and written)

About the job: We are currently seeking a skilled Service Manager to join our Singaporean team. As a Service Manager, you will assist the company with all after sales service matters including but not limited to telephone technical support, fault finding, machine repairs, warranty claims and spare parts processing.

Responsibilities:

1. Lead and manage product distribution and training throughout Pre delivery, Service, Parts, Warranty & aftermarket support.

2. Market analysis, Marketing strategies, Product development & pricing for the parts and service business.

3. Provide feedback and technical guidance to the Dingli Service Team on design and performance improvements that are required for the Singapore and Asia Pacific markets on a monthly basis. 

4. Provide details of the work carried out, parts used, time and mileage of van, with any comments appropriate to Dingli while repairing machines.

5. Build relationships with the key service personnel at each customer.

6. Develop and maintain product safety programs throughout the Asia Pacific region.

7. Drive projects for continuous improvement and streamline existing processes in the Asia Pacific region.

8. Develop budgets, manage P&L responsibilities, forecast revenue, COS and Expenses, monthly progress forecasting and planning.

9. Provide operational leadership for product sales and service team within the Asia Pacific region.

10. Human Resource Management including Goal alignment, workforce planning, performance management, retention strategies and conflict resolution.

11. Provide technical support, training and build a strong service team.

1. College degree in engineer or equivalent.

2. At least 3 years experience as a service manager or similar role in the mechanical or equivalent industry.

3. Knowledge of equipment rental companies in Singapore will be an advantage.

4. A valid driver's license and willingness to travel.

5. Knowledge of aerial work platforms or material handling equipment.

6. Ability to work under pressure and manage multiple priorities.

7. Strong problem-solving skills.

8. Fluent written and spoken English.

9. Current permanent work rights with no restriction in Singapore.

10. Strong leadership,excellent communication and management skills.

The company

Maneuver Marketing is dedicated to build, operate and scale brands. In less than 5 years, we started and grew our own health and wellness brand from $0 to USD$100M+ in annual revenue, serving more than 2,000,000 customers worldwide. Our brand’s success is driven by our commitment to providing high-quality health products. This result has brought us recognition by The Financial Times, ranking us 12th among Asia Pacific’s High-Growth Companies in 2023. The Straits Times and Statista also ranked us 4th among the fastest-growing companies in Singapore.

The role

As a Product Development Manager (Supplements & Nutrition), you will be responsible for developing our supplement product portfolio, ensuring its alignment with brand goals and customer needs. You will work closely with cross-functional teams to drive product strategy, develop new products, and enhance existing ones. In this role, you will also be the subject matter expert for our products and nutrition.

The brand’s mission – to build health products loved by women for improving their holistic health and well-being. The target demographic are women aged 45+ and older. Till date, the brand has served more than 2 million customers worldwide. 

Responsibilities

• Develop and execute a comprehensive product strategy in line with brand vision and business objectives.
• Conduct market research to understand customer needs, market trends, and competitive landscape.
• Collaborate with stakeholders, leadership, marketing, supply chain, customer support, and customers to define product requirements, features, user stories.
• Create and maintain a product roadmap, incorporating feedback, market changes, and business priorities.
• Collaborate with internal and external stakeholders to plan, design and formulate products.
• Collaborate on the product launch process, including go-to-market strategies, pricing plans, and promotional activities.
• Track and analyze product performance metrics, identifying areas for improvement and making data-driven decisions.
• Manage the entire product lifecycle, from ideation to retirement, ensuring product viability and profitability.
• Act as a customer advocate, gathering feedback, conducting user testing, and incorporating customer insights into product development processes.
• Conduct competitive analysis to identify opportunities, differentiate products, and anticipate market changes.
• Lead and coordinate product changes and update processes in a cross-collaboration environment.

• At Least 5 years proven experience as a product manager or similar role, in a relevant field.
• Expertise in nutrition/food science, naturopathy and/or integrative medicine or similar. 
• Strong understanding of product management principles, methodologies, and best practices.
• Excellent analytical and problem-solving skills, with the ability to make data-driven decisions.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
• Ability to manage multiple projects simultaneously and thrive in a fast-paced, dynamic environment.
• Understanding of supplement development timelines and regulatory pathways.
• Passion for health and wellness products and a keen interest in staying up-to-date with industry trends. Passion in women’s health is a plus 
• Experience with market research, competitive analysis, and customer-centric product development.

Work Arrangement

• This is a full time position based in Singapore.
• We work Monday to Friday, 10am to 7pm SGT (GMT+8). 

• Managing inbound and outbound shipments and deliveries for local and overseas customers
• Processing customer orders according to ISO standards, including entering orders into enterprise resource planning (ERP) system, picking, packing, and dispatching, while ensuring proper handling of products
• Maintaining the documentation for import and export activities, including airway bills, permits, licenses, etc. for customs clearance
• Ensuring all shipping documents, labels, and packaging are correct for dispatch
• Liaising with sales team, customers, logistics companies, delivery personnel and packaging suppliers
• Filing of shipping documents, invoices, and other documents
• Managing inventory and processing of stocking orders
• Conducting warehouse stocktake
• Maintaining the cleanliness and tidiness of the warehouse
• Any other ad-hoc duties

Requirements:

Experience in supply chain/logistics/operations

Experience in SAP or other ERP systems preferred

Able to lift 10kg minimum