What are we looking for:

As a Core banking Production Support, you are responsible for analyzing issues reported by the clients, reproducing reported problems in a testing environment, formulating workable solutions and conducting impact assessments on affected business areas. If you are passionate about creating positive customer interactions and impact, you are what we are looking for

Are you ready to take a growth journey with us?

What are we looking for:

As a Core banking Production Support, you are responsible for analyzing issues reported by the clients, reproducing reported problems in a testing environment, formulating workable solutions and conducting impact assessments on affected business areas. If you are passionate about creating positive customer interactions and impact, you are what we are looking for

Are you ready to take a growth journey with us?

As Customer Success Manager/Executive, your job responsibilities are identified as follows, but may change if deem necessary;

• Customer Success Manager/Executive are required to work closely with Global Technical Managers and communicating Customers Polices and Procedure to Shiji Offices
• Establish project delivery standards and tracking policies and procedures that optimize the customer experience
• You will be customers’ Primary point of contact
• Customer Success Manager/Executive may gather feedback from their customers, study other customer success programs and analyze customers need to identify the best practices
• Customer Success Manager/Executive must establish policies the entire staff can adhere to so all customers receive the same quality of service
• Customer Success Manager/Executive must be well versed with company’s products
• You may be called upon to provide technical support to customers or to provide training on their products
• You may even require to help customers plan and understand the best ways to utilize their software or products based on the customer’s business needs or business plans
• The Customer Success Manager/Executive will focus on educating our customers on the flexibility and capabilities of their software or products so customers are encouraged to continue using our services
• Regular communication with customers on our products new features
• Make our customers successful! Promote the Company’s services (enhancements / updates / new initiatives / maintenance) through the relationships you have nurtured

About BEAME Medical Technology Limited:

Be@me is a rapidly expanding digital healthcare startup that is revolutionizing the cosmetic dental industry by making cosmetic dental care more affordable and accessible to everyone. We offer innovative orthodontic solutions for teeth alignment, helping customers live healthy and confident lives. With our international team of medical professionals and state-of-the-art equipment, we provide top-notch orthodontic services tailored to the individual needs of each customer.

Key Responsibilities:

• Driving sales performance of each Beame site location to achieve revenue targets and maximize market penetration in Singapore.
• Leading, motivating, and mentor a team of sales representatives (Smile Consultants) to effectively drive sales performance, conversions, and exceed KPIs.
• Recruiting, training, and motivating Smile Consultants to deliver exceptional customer service and meet sales objectives. Conduct performance evaluations and provide ongoing coaching and development.
• Ensuring high levels of customer satisfaction through excellent service.
• Addressing customer complaints and queries swiftly and effectively.
• Analyzing market trends, competitor activity, and customer feedback to identify opportunities for product improvement and market differentiation.
• Preparing regular sales reports and forecasts, providing insights and recommendations to senior management to inform decision-making.

• Bachelor's degree in business, marketing, or a related field.
• Proven track record of at least 5 years of successful retail shop sales management experience, with a focus on beauty, healthcare products, luxury retail, or related industries.
• Previous experience in a leadership or managerial role, with demonstrated ability to lead and develop high-performing sales teams.
• Strong understanding of sales processes, techniques, and methodologies, with a results-driven mindset and a passion for exceeding targets.
• Excellent interpersonal and communication skills, with the ability to build rapport and credibility with key stakeholders at all levels.
• Strategic thinker with strong analytical skills, capable of identifying market opportunities and developing effective sales strategies.
• Highly organized and detail-oriented, with the ability to prioritize and manage multiple tasks in a fast-paced environment.

Job Purpose

· Responsible for servicing laundry customers,

· Monitoring daily laundry operations to ensure hospitals have enough linen turnaround & linen quality fulfill hospital requirements

Supervise and train inmates on Tailor operations

Major Duties and Responsibilities

· Actively support laundry operations in meeting hospitals’ linen requirements like quality.

· Handle hospitals’ requirements and feedback.

· Basic knowledge of sewing and mending is a added advantage but not a requirement.

· Ensure a smooth daily Tailor operation by maximizing capacity to achieve daily target.

· Liaise with other laundry officers to ensure hospitals’ requirements are met.

· Work closely with Prisons to resolve issues faced by Tailor workshop.

· Supervise inmates’ daily works and ensure linen quality meet hospital’s requirements. Training inmates on laundry operation and build-up their confidence on job.

· To instil the right value attitude and mind set to inmate in order to change their habit, behaviour and change their life other than just train them on the technical skills.

· To ensure Workplace Safety & Health regulations are adhered to.

· To maximize production capacity, productivity and quality.

Any Other Duties

· Any other tasks or duties assigned by Senior Manager, Operations (Changi)

Senior Manager - Compliance & Regulations, Singapore

As a Senior Manager, you will assume responsibility for, although not limited to, the following activities:

Project responsibilities:

• Lead a Regulatory & Compliance team and deliver project work across a range of clients based either from our office in Singapore or at client site
• The candidate will personally perform and lead consulting missions or projects at our customers, thereby using his/her personal expertise to guarantee the service and quality level that Sia Partners stands for
• The candidate will be following-up and steering the consulting work of other consultants

As part of a diverse and motivated team, you will be involved in a wide spectrum of projects with our clients, covering topics such as:

• Operational risk, technology risk, compliance risk, regulatory licensing (i.e. HKMA, MAS, VB, SVF, SFC), financial crime compliance, data privacy, regulatory reporting and independent assessment etc. Ideally, with a deep expertise in at least one those areas.
• Experience in delivering MAS related assignments. You would need to be familiar with both the global and local regulatory landscape.
• Regulatory/Operational risk transformation: analysis of the impacts of regulation, organization & processes compliance.
• Innovation: discovery and validation of emerging business opportunities.
• Project management: management of business projects with both internal stakeholders and third parties, able to manage complex client projects. 

Commercial development

• The candidate will participate in developing our market share in the Risk and Regulatory space in Singapore, and assure that our offers fit the market needs. Therefore, the candidate can count on the existing consulting team and the expertise available in the Sia Partners group.
• From the Sia Partners office in Singapore, the candidate will play a proactive role in the business development process. This involves prospection, writing and defending proposals and relationship management with customers
• Working closely with other Sia Partners’ offices and leverage our global network to take part in cross-selling initiatives and widely share our knowledge

Thought leadership

• The candidate will develop in depth knowledge of the Asian and general banking market.
• The candidate will analyse evolutions in business models and sector trends, regulations, policies etc… to assure good comprehension of the upcoming challenges and opportunities of our customers
• The candidate will develop materials expressing this thought leadership and opinion leadership, such as case studies, expertise letters, press articles, etc…thereby feeding our marketing channels and prospection process

Team Guidance

• The candidate will be responsible for coaching consultants and steer consulting teams on mission in the Banking & Insurance business line in Singapore
• Mentor and contribute to the career development of team members

Founded in 2006, Sun Venture is a long-term investor with a methodical and disciplined investment approach. At Sun Venture, we invest globally and across different asset classes such as public equities, fixed income, private markets funds, real estate, private equity and alternatives.

www.sunventure.com

As an integral member of the Investment Strategy team, the Senior Manager / Manager will help shape and influence the overall direction of Sun Venture’s externally managed funds. This involves continuously assessing the appropriateness of the firm's externally managed funds across multiple asset classes, considering the changing dynamics of the investment markets.

Your primary objective is to assist Sun Venture's Head of Investment (HOI) in evaluating the strategy and positioning of Sun Venture's external managers, with a focus on public markets funds (equities and fixed income). You will be responsible for sourcing suitable funds and monitoring all outsourced mandates, emphasizing all pertinent matters for the HOI's consideration:

• Review and recommend external fund managers for public equities, fixed income, listed REITs, and (if necessary) alternatives.
• Monitor the performance of externally managed funds, determine reasons for underperformance or outperformance, and provide management with relevant information/developments about the external managers, recommending a course of action.
• Assist the HOI with investment strategy and research.
• Work with the Operations team to ensure monthly rebalancing to Strategic Asset Allocation and proper accounting of all cash.
• Help the HOI with investment-related matters, such as strategic asset allocation, tactical asset allocation, and industry research.

• Degree in Accountancy, Business, Business Administration, or equivalent. CFA qualification is a plus.
• 8-10 years of relevant investment experience in the financial industry.
• Extensive experience in portfolio investment management, including mandate guidelines, fund documentation, tracking error, alpha generation, risk budgeting, and performance attribution.
• Familiarity with portfolio construction within a multi-manager framework.
• Strong knowledge of public equities and public fixed income managers.
• Excellent analytical and critical reasoning skills, with high ethical and professional standards.
• Ability to work independently in a fast-paced environment.

Your Mission

As a Growth Marketing Manager for Greater China market, you will:

• Develop and execute all user growth strategies for Wise on Chinese social media platforms, including but not limited to WeChat, Xiaohongshu, Douyin, etc.

• Drive growth initiatives and strategies in Greater China, ensuring significant market penetration and user acquisition.

• Lead market collaboration and marketing plans with Wise's Chinese financial partners.

• Formulate and implement growth strategies for Wise's global Chinese user base, exploring new advertising, affiliate, and influencer marketing opportunities.

• Provide Chinese-related marketing advice to other internal channels.

About You

• Familiarity with Chinese social media platforms.

• Data-driven mindset.

• Strong negotiation skills and experience in business development.

• Excellent communication and interpersonal skills.

• Ability to work in a fast-paced, dynamic environment.

• Proven track record of executing successful marketing campaigns.

• Strong analytical skills and ability to interpret data to drive decisions.

What’s in It for You?

• Opportunity to significantly impact Wise's growth in Chinese demographics, contributing to our mission of building money without borders.

• Autonomy in your role, with the support of a talented and passionate team.

• Competitive compensation package, including RSUs after a year with us.

• Hybrid working model, allowing for a blend of home and office work.

• Generous self-development budget and comprehensive benefits package.

• The chance to work in a diverse, inclusive, and innovative environment.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Key Role

• Support the Team Lead in conducting compliance assurance testing on 1LOD/2LOD AML/CFT controls on a regular basis or as required.
• Adopt and adapt the Group’s testing methodologies in carrying out the reviews
• Independently design and develop review programs for effective execution
• Identify AML/CFT compliance related risks, escalate and provide suitable recommendation for findings detected
• Document and perform record-keeping for reviews conducted
• Prepare case summary reports and presentation deck for management reporting
• Support AML/CFT compliance activities and take part in assigned projects on an ad-hoc basis
• Be the main liaison for Compliance for all internal and external AML Compliance related audit engagements
• Stay abreast of regulatory developments and best practices within the region
• Prepare training materials and conduct trainings, if required

Other function(s)

• Assist the Team Lead in carrying out any assigned duty relating to compliance;

Carry out any other projects or work as and when directed by the Head Group Compliance, Singapore from time to time.   

Who we are:

Established in 2012 Weybourne is the Single Family Office of the Dyson family.  Weybourne Holdings is the family’s principal corporate group, covering consumer technology, farming, financial investments and real estate. The Group also provides financial and other professional support to the family, their Estates, and to their wider business interests. We currently have a team of around 75 employees, whose roles cover accountancy and financial control, tax and treasury, property and investment management, insurance, security, risk and governance, ESG, IT and HR.  

How we work:

With an eye on the future, we work with a strong collective purpose to offer considered and practical advice to the family and their businesses. Acting in the Families best interest is, at all times, our primary focus. We are agile and nimble; we solve problems. Embracing a challenge is part of everyday life at Weybourne, and we are always up for a challenge! Courage of convictions and the drive to push new ideas though are qualities essential across all of our team. 

The role is a key support to the CFO on bank relationship management and treasury management.  It is supported by a team of two split between Singapore and the UK.

Overview - Role and Department:

The role provides strategic direction for the treasury function and is responsible for day to day treasury management and operation for the Group. The majority of the Group and the family’s business activities are carried out through corporate entities.

Key responsibilities:

• Management of external banking relationships, especially with regards to the family office’s operational banking.
• Ensure that the cash management arrangements operate as efficiently as possible and keep pace with the evolving environment both internally and externally to ensure the Groups liquidity needs are actively managed and met. 
• Maintain suitable treasury policies and procedures to ensure appropriate controls and segregation of duties are in place that work effectively and efficiently.
• Ensure the cash investment portfolio within the Financing Entity is efficiently managed and invested given the company’s risk appetite and cash requirements. 
• Ensure there is an appropriate and robust control and reporting framework in place for the portfolio to ensure effective and timely treasury reporting. 
• Arrange external lending facilities as required to ensure flexibility for the Group and associated business entities including managing any foreign currency exposures. 
• Provide timely and accurate cash forecasts and reporting to management and Group Reporting. 
• Manage the Treasury team to ensure that treasury transactions are correctly accounted for and understood.
• Act as the business risk owner for the Financing Entity, managing risks and critical controls to ensure a robust treasury function.
• Co-ordinate the preparation of all Board papers for quarterly Financing Entity Board meetings.
• As required money market and regular foreign exchange dealing – contact with external financial institutions direct or via a variety of systems for deal execution.
• Management of intercompany loans/deposits and the administration, documentation and reporting thereof.
• Management of liquidity positions – liaison with the Finance Team and the family office businesses as well as Group concerning actual and forecast cash, identification of needs resulting in appropriate action and or trade execution.
• Assessment of treasury systems to determine an appropriate fit for the Group and family office treasury needs, working alongside the Systems Manager, implementing appropriate solutions.
• Treasury project work – as required.
• Prepare many of the papers which will be required in connection with the governance and control of the Treasury operations.
• Liaison with wider Group, subsidiary businesses and key parts of the Family Office.

Additional Responsibilities:

• Building strong and positive relationships throughout the Weybourne Group to promote effective and streamlined reporting, ensuring seamless collaboration when necessary.
• Displaying a dedicated commitment to self-improvement by actively seeking out training opportunities that enhance your role and skillset.
• Taking proactive measures to uphold exceptional work standards, taking the initiative to address any areas that do not meet requirements or raise concerns when necessary.
• Adhering to company policies, procedures, and embodying the core values of Weybourne in your conduct, ensuring alignment with the Finance team.
• Tackling miscellaneous tasks on an as-needed basis, showing flexibility and willingness to contribute beyond your core responsibilities.

• Experience of treasury operations in a multi-national and multi-currency group.
• Likely to be AMCT qualified or in the final stages of study for the qualification.
• University graduate with a business degree.
• Qualified accountant with business relevant experience from practice or commercial.
• Willingness to work in a less structured, fast moving, start-up environment.
• Willingness to use initiative in resolving operational issues.
• Ability to work as part of a team and show initiative to want to enhance processes and procedures.
• Able to juggle multiple workstreams simultaneously and deliver work on time.
• Effective, professional and diplomatic in dealing with colleagues, internal clients and third-parties.
• Willingness and ability to adapt quickly to new and unfamiliar challenges.
• Question the status quo, embrace new ideas, explore new methods to enhance processes.
• Senior member of the Global finance team able to deputise for the CFO where required.

• Discretionary bonus scheme.
• CPF Contributions.
• Wellbeing flex fund.
• Hospital & Surgical Cover.
• Dental Insurance.
• Personal Accident Cover.
• Outpatient Clinical Insurance.
• Life assurance.
• 23 days holiday.
• Employee Assistance Programme.
• Access to product discounts.
• Campus perks - free barista coffee and lunch.
• Learning & Development allowance.

• Perm
• At least 5 years of experience in program management, preferably in digitalization/system implementation projects
• Must have certifications in Agile (e.g. CSM, SAFe)
• Strong communicator and business acumen with experience working with senior leaders.

As a Program Manager, you will manage a team of scrum masters and oversee transformational projects from start to end and drive on-ground adoption and implementation of solutions with users and address issues dynamically.

You will primarily manage the budget and oversee the timeline, reporting the progress of the ongoing digital transformation projects, identifying and clearing gaps escalated by your project managers, ultimately ensuring the delivery of the projects, in line with the business requirements of the Company.

Job Description

Progress Tracking

• Define KPIs and measurements.
• Establish and improve reporting standards for scrum masters.
• Monitor project progress, controlling costs, achieving milestones, and meeting timelines.
• Manage overall project delivery, anticipating potential issues.

Leadership and Coordination

• Manage a team of 6, including scrum masters.
• Strategize and coordinate initiatives, highlighting project interdependencies.
• Optimize resource allocation for project success.

Risk Management

• Identify potential risks and issues.
• Implement quality control measures and propose mitigation plans to address challenges proactively.

Stakeholder Management and Communication

• Prepare presentations and documents for project progress reports and meetings.
• Communicate project updates, milestones, and outcomes to stakeholders.
• Utilize matrix reporting for tracking and reporting progress.

• Bachelor’s degree in Business Administration, Information Technology, or a related field.
• Minimum 5 years of experience in program management, preferably in digitalization or system implementation projects.
• Certifications in Agile (e.g., SCM, SAFE) are mandatory.
• Strong business acumen and understanding of business priorities.
• Demonstrated leadership capabilities to inspire and motivate cross-functional teams.
• Strong understanding of digital technologies.
• Excellent analytical, conceptualization, and problem-solving skills.
• Excellent communication and presentation skills, engaging effectively with stakeholders at all levels.
• Certifications such as PMP, ITIL, or specific technology platforms are a plus.
• Proficiency in English, both verbal and written.

Triton AI Pte Ltd
Registration Number: R1980724
EA: 21C0661

• Perm
• Medical & Insurance Coverage
• Bonus

• Min 8 years of L2 network and server support experience
• Must have experience in manufacturing / industrial experience at a manufacturing plant.
• Comfortable to work a Jurong Island

Job Description

• Provide technical support for PCs, laptops, servers, Microsoft Office, collaboration tools, security, and networks to maintain high user satisfaction.
• Assist local IT in delivering first and second-line technical support, demonstrating a customer-friendly attitude.
• Communicate effectively with a diverse range of users and peer groups across different disciplines.
• Enforce IT policies and influence users to adhere to established standards.
• Keep employees informed about IT-related progress, issues, and improvements.
• Conduct root cause analysis and actively share knowledge with global colleagues.
• Support network and regional systems for process automation and local databases.
• Work on-site projects, ranging from infrastructure upgrades to core service changes.

• Degree in a related field with Cisco Associate certified (CCNA).
• Minimum 8 years of technical IT Support (level 2) experience.
• Proven strong experience in network & server experience such as Azure cloud, Windows Server 2016 and Microsoft 365.
• Good end-user support skills, including remote desktop/remote user support, manage firewall setup, and CCTV.
• Experience in managing manufacturing site control room systems and troubleshooting hardware issues.
• Experience in Applications support - Power Automate, Power Apps, and SharePoint design is an advantage.
• Singaporean only

Reg No. R1980724

Triton AI Pte Ltd

License no. 21C0661

• Permanent Role with AWS and Variable Bonus
• MNC Manufacturing Company
• Attractive Benefits

We are seeking a highly skilled and experienced Senior Project Manager to join our team acting in the capacity for the Client in a regional setting and role. As a Senior Project Manager, you will be responsible for driving infrastructure developments while always ensuring compliance with client standards and policies, focusing on redundancy, safety, and risk mitigation. You will work closely with regional teams, reviewing their work and providing guidance to ensure adherence to standards and to minimize potential disruptions caused by ongoing construction works that may infrastructure services and utilities. This position requires a strong understanding of M&E systems, risk identification, mitigation strategies, and excellent stakeholder management skills.

Responsibilities:

• Play a critical role in ensuring the smooth daily operations while driving infrastructure projects.
• Review the work of regional teams to ensure compliance with client standards and identify and address potential risks to avoid disruptions to daily operations.
• Collaborate closely with regional stakeholders to provide guidance and support in the implementation of projects and risk mitigation strategies.
• Oversee the assessment of redundancy and safety measures to minimize the impact of ongoing construction works on power and utilities.
• Review technical drawings and specifications by designers and contractors with input/comments for their further development and eventual implementation.
• Develop and maintain project plans, schedules as required.
• Review technical documentation for tender ensuring that stakeholders’ and client requirements are included and met.
• Review related project documentation throughout projects lifecycle ensuring compliance to standards and policies, while providing timely input for changes, mitigating any other project risks associated to facility/operations.
• Identify and mitigate project risks and issues with clear instruction for downstream follow up and compliance.
• Maintain frequent communication and follow up on regional teams for upcoming works and tasks.
• Execute, facilitate, and review any testing and commissioning as required (ASHRAE Cx process or similar), working with all stakeholders and ensure mitigation of risks for facility/operations and compliance to standards and policies.
• Communicate project updates and progress to stakeholders in a clear and effective manner.
• Prepare presentations/reports for stakeholders/client daily/weekly and when requested.
• Foster strong relationships with stakeholders at all levels to ensure effective collaboration and smooth project execution.
• Competent in understanding client’s policies and standards to ensure downstream works are compliant through regular meetings and communications with regional teams.
• Stay abreast of industry trends, best practices, and emerging technologies related to critical facilities and technology.

• Remuneration Package: Up to $8,000 + Fixed Allowances $220
• Benefits: Permanent Role with AWS and Variable Bonus
• Company Background: Leading MNC Manufacturing Company on Jurong Island

Key Responsibilities:

• Technical Support Excellence: Provide top-tier support for PCs, laptops, servers, Microsoft Office, collaboration tools, security, and networks to ensure high user satisfaction.
• Customer-Centric Assistance: Lead a team of IT Engineers to assist local IT with 1st and 2nd level technical support, always demonstrating a customer-friendly attitude.
• Effective Communication: Communicate effectively with a diverse range of users and peer groups across different disciplines.
• Policy Enforcement: Enforce IT policies and encourage users to adhere to established standards.
• IT Updates: Keep employees informed about IT-related progress, issues, and improvements.
• Knowledge Sharing: Conduct root cause analysis and actively share knowledge with global colleagues.
• Network and Systems Support: Support network and regional systems for process automation and local databases.
• On-Site Projects: Participate in various on-site projects, ranging from infrastructure upgrades to core service changes.

Requirements:

• Educational Background: Degree in a related field with Cisco Associate certification (CCNA) is preferred 
• Experience: Minimum 8 years of technical IT support (level 2) experience.
• Technical Proficiency: Proven experience in network and server management, including Azure cloud, Windows Server 2016, and Microsoft 365.
• End-User Support Skills: Proficient in remote desktop/user support, firewall setup management, and CCTV.
• Manufacturing IT Experience: Experience managing manufacturing site control room systems and troubleshooting hardware issues.
• Application Support: Experience with Power Automate, Power Apps, and SharePoint design is an advantage.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1983718

Triton AI Pte Ltd

License no. 21C0661

Job Scope for Operations Assistant

1) Prepare shipping documents for export of cargo. House waybill (HAWB) and Master waybill (MAWB) 2) Print cargo label for cargo for Export.

3) Ensure correct rates executed on AWB.

4) Send pre-alert email to oversea office after documents executed.

5) Check all cargo are lodged into terminal at end of day.

6) Handle problem arise during lodgement promptly.

7) Send Shipper's AWB after execution.

8) Ensure all shipment for exported are correct and DG cargo are declared correctly.

9) Ensure all documents executed are correct and pre-alert sent for all MAWB and HAWB. ** On job training will be provided.

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Lead, plan, and execute IT projects within the hotel, ensuring alignment with business goals.
• Oversee the implementation of new technology systems, upgrades, and integrations.
• Collaborate with various departments to identify technology needs and streamline operations.
• Manage project timelines, budgets, and resources effectively.
• Conduct risk assessments and develop mitigation strategies for IT projects.
• Supervise day-to-day operations, ensuring smooth functioning across various departments.
• Develop and implement operational policies and procedures to optimize efficiency.
• Coordinate with department heads to maintain quality standards and guest satisfaction.
• Oversee inventory management, vendor relations, and cost control measures.
• Analyze operational data to identify areas for improvement and implement solutions.
• Provide leadership and guidance to the IT and operations teams.
• Recruit, train, and mentor staff to maintain high performance and morale.
• Foster a collaborative and innovative work environment to achieve organizational goals.
• Delegate tasks and responsibilities effectively while providing support and feedback.
• Liaise with external vendors, contractors, and service providers to ensure smooth operations.
• Communicate IT updates, changes, and strategies effectively across the organization.
• Collaborate with senior management to align IT and operational strategies with overall business objectives.

Service Management

• Oversee, report, and ensure the SLAs/KPIs of the systems under the System Family are met.
• Collaborate directly with clients (stakeholders, Operations Managers, and/or Contractors) for project delivery and maintenance support.
• Regularly update the client on operational concerns, compliance matters, and propose solutions.
• Provide monthly reports on system health, status, risk status, and the status of Change Requests/Service Requests and System Problems.
• Participate in management meetings such as CCC, Operations, Service Review, Audit, and Management Meeting.
• Review reports from Operations & Support (O&S) project teams within the System Family.
• Support O&S Project teams during Audit, Disaster Recovery/Business Continuity Planning, Backup & Recovery exercises.
• Propose initiatives for continuous improvement with recommendations to enhance IT governance & compliance and improve work quality and processes.
• Prepare an annual Management plan and submit it to the Client.

IT Configuration Management

• Regularly review IT asset inventory records maintained and updated by the Client-appointed Asset Officer.
• Oversee and review Obsolescence at the System Family Level, and notify the client in advance of potential obsolescence.
• Prepare and submit reports to the Client.

Incident Management

• Lead investigations and ensure incidents are resolved within the stipulated SLA time.
• Conduct root cause analysis for recurrent incidents and recommend improvement solutions to the Client.
• Ensure proper sign-off/endorsement by the client for incident resolution/closure and associated archival/repository.

IT Security Management

• Schedule security scans for identified systems according to policies, and verify all vulnerability rectifications are satisfactorily performed.
• Conduct weekly Security Reviews on System Access and administration patterns, and report any unusual or suspicious activities to the SMO Head Office.
• Track, mitigate, and deploy patch security vulnerabilities according to the stipulated timeline. Maintain oversight and submit monthly reports.
• Ensure applications/software/systems are updated with the latest virus/security patches.
• Escalate and/or seek Client’s acceptance and approval of assessed risks.

IT Security Compliance & QA Management

• Ensure the Systems’ compliance status adheres to applicable standards, policies, directives, and guidelines.
• Declare, review, and report compliance status to the SMO head office annually.
• During audit exercises, collaborate with stakeholders to provide responses and evidences to auditors or compliance-related declarations.
• Provide a Rectification Plan for any gaps found.
• Seek waivers on compliance when justifiable.
• Ensure all applicable standards, policies, directives, guidelines, deliverables, and quality assurance records are filed and kept up-to-date for audit and review purposes.
• Collaborate with the Client on system enhancements required for policy changes and audit requirements.
• Facilitate the resolution of issues and escalate to senior management as needed.
• Manage multiple projects under tight delivery timelines and limited budgets.
• Communicate effectively, both verbally and in writing in English.
• Conduct project planning activities and manage the execution of large-scale, high-risk, or strategic projects according to plan (Opportunity Management, Initiating to Closing).
• Evaluate complex situations accurately and identify viable solutions that create successful outcomes for the customer.
• Manage relationships with project stakeholders, including internal and external clients, keeping stakeholders informed of progress and issues to manage expectations on all project requirements and deliverables.
• Manage and communicate a clear vision of the project’s objectives, and motivate the project team to achieve them.
• Collaborate with Stakeholders to evaluate Cloud Solution Requirements and provide guidance on solution/technical architecture.
• Analyze risk, establish contingency plans, and identify trigger events and responsibilities for initiating mitigating action.

Job Description

The Specialized Sales Manager and Account Executive will play an essential role in managing, developing and growing Visa’s business with our emerging clients in targeted regions. In this role, you will be the primary contact for small institutions, addressing inquiries, solving problems and freeing up resources from country-specific sales and functional areas to nurture and expand business with key clients and stakeholders. You will also be responsible for generating leads, executing sales initiatives and implementing business development and portfolio management strategies in continuous collaboration with Sales and Functional Areas. This alignment ensures our activities are in line with country, regional and global strategies.

Why this is important to Visa

Through enabling digital payments, Visa supports the communities and economies that we are part of.  Visa works with its clients, governments and other partners to make this happen.

The Sales Engine is the next step in the evolution of our sales and service approach within Southeast Asia. In this role, you have an opportunity to reshape and renew how we take care of our clients who we manage on a portfolio basis. You will also have a critical part in supporting the initiatives across geographies and functions to optimize our sales approach.

The Specialized Sales position will be responsible for a portfolio of clients (issuers and acquirers), which will include driving sales initiatives on our key products and solutions, understanding the evolving needs of our clients and ensuring Visa contributes to driving a successful partnership and business growth.

Key Responsibilities:

• Contribute to achieving Visa Business Goals in alignment with corresponding countries’ strategies and priorities.
• Lead the business and relationship development with assigned clients, aligning objectives, priorities and resources.
• Serve as the primary business contact "Account Owner" for Emerging-Mass and High Potential clients, providing day-to-day support and executing sales initiatives.
• Collaborate with country teams to secure key deals and generate leads for emerging clients, according to market coverage.
• Understand the Financial Institution's business and payment strategy across all product platforms. Segment clients as Gold, Silver, Bronze in the Sales Engine to determine prioritization of engagements and delivery.
• Develop and execute business plans to increase sales volume and market share. Identify and pursue new business opportunities for emerging Clients.
• Foster productive relationships within the client organization and Visa, understanding their decision-making process.
• Expand existing relationships and partnerships through the selling of Visa products and services, utilizing a consultative sales approach.
• Proactively provide feedback and drive improvement of existing processes and activities.
• Ensure business continuity by responding to client's requests in a timely manner when a team member is out of office.
• Document opportunities and initiatives in Microsoft Dynamics in an appropriate, consistent and timely manner.
• Comply with internal controls, developing an understanding of Visa rules, policies, processes, and procedures.
• Continually review the payment landscape and recommend, develop, and implement new approaches to growing Visa's business.

A Store Manager is to put the customer at the center of everything you do. You need to ensure the highest possible level of customer service and make sure that the visual merchandising is executed according to our guidelines. You maximize the sales opportunities and the profitability of your store, as well as follow up on the results. You will also manage the recruitment, training, and development of the Sales Advisors and the Store Management team. Our business is your business, so when you grow, we grow.​
​

Key Responsibilities:​

• Analyze and follow up store’s KPIs​
• Deliver great customer experience​
• Maximize conversion & customer service​
• Ensure store meets H&M standards​
• The ability to delegate, follow up and provide straightforward feedback with the goal to coach and develop your team 

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Media Manager (Singapore)

Fixed term contract

As a Media Manager for our technology client, you will be responsible for collaborating with APAC-based and regional media agencies and internal stakeholders to manage ongoing media projects and campaigns across key performance and direct response programmes. 

The person will be the day-to-day consultant on media strategy for the programs mentioned above, including but not limited to channel, audience and ad format strategy, best practices and optimisation to attain program efficiency goals.

Role: 

• Drive media strategy for marketing initiatives across multiple markets APAC, with a focus on SEM, display & potentially app advertising within the gaming industry.
• Be the primary POC on media for these programs & work closely with cross-functional
• stakeholders (marketing team and media partners) to ideate, design, and launch media tests and optimisation strategies
• Manage our past campaign data sets and test learnings around channels, targeting/audience, and creative performance to gather insights to optimise the program
• Identify new growth opportunities in performance media via new channels or beta-testing new targeting capabilities or ad formats.
• Manage agency workflow as it pertains to media, such as reporting, benchmarks and media forecasting.
• Own stakeholder narratives for internal regional, and global leadership on media plan strategy, reporting, roadmaps and learnings.

You:

• BA/BS degree or equivalent experience
• Min 5 years of experience in digital media marketing 
• Good working knowledge of key performance media channels/formats across Google, Microsoft, key social platforms etc
• Experience with media planning and identifying testing and optimisations opportunities
• Strong communication skills to manage communication cross-functionally with marketing teams and media agencies.
• Data-driven. Reads and understands the data to make metrics-driven decisions.
• Stays current on evolving media trends, technology, and competitive landscape to bring opportunities to life.
• Experience managing media in other markets like Japan and Korea is advantageous. 
• Exceptional verbal and written English communications and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

As a Purchasing Manager, you will be responsible for overseeing all aspects of the purchasing process, including order processing, team management, record keeping, negotiation, and vendor relationship management.

KEY RESPONSIBILITIES:

• Manage daily purchase for Outlet operations

• Request for quotations from suppliers for new/alternate items

• Establish and maintain relationships with key suppliers and vendors.

• Stay updated on market trends related to food products, prices, and suppliers to make informed purchasing decisions.

• Ensure all purchased items meet the stringent quality standards including periodic visits to suppliers and random quality checks.

• Source for appropriate products and services with the best possible pricing and payment terms by manner of quotations from suppliers

• Monitors all costs in the Purchasing Department and initiates and maintains measures to control these.

As a Purchasing Manager, you will be responsible for overseeing all aspects of the purchasing process, including order processing, team management, record keeping, negotiation, and vendor relationship management.

KEY RESPONSIBILITIES:

• Manage daily purchase for Outlet operations

• Request for quotations from suppliers for new/alternate items

• Establish and maintain relationships with key suppliers and vendors.

• Stay updated on market trends related to food products, prices, and suppliers to make informed purchasing decisions.

• Ensure all purchased items meet the stringent quality standards including periodic visits to suppliers and random quality checks.

• Source for appropriate products and services with the best possible pricing and payment terms by manner of quotations from suppliers

• Monitors all costs in the Purchasing Department and initiates and maintains measures to control these.

Responsibilities:

• Manage the Airworthiness Directives for Part 21 and Part 145 regulations.
• Maintains the Quality Management System for both Production and MRO.
• Updates Quality Manuals and Maintenance Organization Expositions and Product Quality Plan.
• Ensures internal audits conducted and executed timely.
• Perform qualification assessment to qualify and authorize Technician, Inspector and Signatory/ Certifying Staff
• Ensure trainings and qualification is managed in a timely manner as per schedule.
• Ensures Quality procedures are latest and executed in accordance to the quality system.
• Conducts trainings on quality subjects to staff to enhance understanding of subject as per training plan.
• Facilitates Regulatory and Custom Audits effectively.
• Ensure proper facilitation of customer visit for assessment and customer improvement plan.
• Performs production readiness reviews as per project schedule.
• Ensures FAI are reviewed and verified accurately.
• Conducts product audits timely as per internal audit plan.
• Participates actively in Analysis and Decision Committees and Material Review boards to ensure issue is facilitated in a timely manner.
• Ensures qualification of test equipment is performed effectively.
• Conducts accurate waiver management and access impacts.
• Support the internal operation APQP implementation.
• Support supplier PRR and FAI activity for piece part or SRU as and when necessary at supplier site.
• Supports PE team in assessing readiness of new repair capability
• Supports PE team in assessing readiness of new bench test.

Requirements:

• Degree/ Diploma in Quality, Quality Management or Mechanical Engineering or Electrical Engineering or Electronic Engineering or Equivalent
• Experienced in Avionics Production Environment
• Experienced in Quality Auditing
• Experienced in Procedural and Process developments
• Knowledge in: AS9100D, PART-21 Subpart G, Or AS9110C, PART-145

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for experienced Senior Manager, IT Procurement to join us! This role will start off with a 3 year contract (subjected to renewal) and there is hybrid working arrangement. The benefits and entitlements are the same as our permanent employees.

A brief summary of your job responsibility:

• Elicit, scope and manage business requirements aligned with Government procurement strategies with application of ICT knowledge.
• Perform data analysis to enable data-driven decision on procurement strategies, supplier performance and approaches for the assigned bulk tenders. This includes research on demand and supply-related market factors to substantiate decision making.
• Manage operations of ICT bulk tender projects ensuring adherence to Government procurement processes.
• Participate in Government procurement tender and evaluation process in accordance to Government policies and procedures to meet procurement objectives with understanding of ICT industry and key players in key technical areas; provide guidance to business/technical users on specification requirements and queries.
• Draft, review and refine structure of tenders, contractual terms, and requirement specifications for ICT systems, products and services procurement.
• Advise project teams on government procurement policies and ensure compliance while meeting project needs
• Identify potential procurement risks and its implication to the project stakeholders, and propose mitigating measures to manage the risks.
• Address user clarifications to enable rapid adoption and smooth transition of participating agencies onto bulk tenders with good understanding of ICT industry key players for ICT products/services applicable to Government.
• Apply contract monitoring methods to assess suppliers’ performance, and execute contract management procedures and techniques.
• Manage suppliers (in accordance to contractual obligations) to meet stipulated service levels within scope and schedule, and perform variation and technology refresh (when necessary).
• Collaborate with project teams to ensure timely completion of procurement projects.
• Provide regular and timely project status reports to upper management and manage project timelines, stakeholders, and communications.
• Ensure compliance of ICT projects with Quality Management System (QMS) and contractual requirements.
• Conduct audit and follow-up on customers’ usage of projects.
• Perform any other duties as assigned.

To succeed in this role, you will ideally have:

• Be familiar with Government IM on Procurement
• Minimum 12 years of relevant work experience in the ICT Industry and/or Government procurement
• Experience in managing Cloud, Software as a Service (SaaS), and/or AGILE projects will be beneficial
• Participated in full software or product development cycles
• Proven experience in IT business analysis
• Experience in Project Management for Monitoring and Tracking;
• Good knowledge of ICT procurement and contract management practices;
• Ability to communicate effectively across all levels;
• Good analytical, organization and planning skills 
• Ability to work collaboratively as a team player and independently as a self-motivated individual
• Excellent oral and written communication skills, with the ability to pitch ideas and influence stakeholders
• Good command of the English language, both written and spoken
• Senior position is available, depending on years of experience.

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• We have flexible working hours with hybrid working arrangements.
• Contract Staff enjoys the same benefits as Permanent Employees.