Who Are We Looking For

We are looking for someone to head our services solution sales for CG. We need that driven person who will be driving our sales and potentially head our future sales department. We need that person who has the passion and drive for sales and service. To close potential leads and to generate future new channels.

If you are a passionate, driven individual with a knack for sales and service, and possess the required skills and qualifications, we invite you to join our dynamic team. Take the lead in shaping the future of our sales department and contribute to the growth of our organization.

1) Sales Leadership:

● Lead and manage the services solution sales team.

● Develop and implement effective sales strategies to achieve revenue targets.

2) Customer Engagement:

● Cultivate and maintain relationships with clients, understanding their needs and offering tailored solutions.

● Close potential leads and actively contribute to expanding our client base.

3) Department Head Potential:

● Demonstrate the potential to lead and head the future sales department.

● Contribute to the development of sales team members and overall departmental growth.

4) Business Development:

● Identify and develop new sales channels to broaden our market reach.

● Explore and establish partnerships to enhance our service offerings.

You’re Good At

Hard Skills

● Computer literacy, with proficiency in word processing and spreadsheet applications

● Excellent Written English Skills

● General IT knowledge (Experience in IT is a plus)

● Previous experience in a service-oriented position (e.g., Service industry, Hotel line) isadvantageous.

● Well Organized and Detailed Oriented

● Proven Sales Track Record is a plus

Will Be Awesome If You Are/Have

Soft skills

● Excellent communication skills in English and Mandarin

● Able to work independently and as a team

● Good interpersonal and rapport skills

● Highly adaptable and flexible

● Able to tolerate rejections assertive and confident

● High level of ethics, values, integrity and trust

Your Qualifications

● ITE / Diploma / Bachelor's degree or equivalent experience

**Only shortlisted candidates would be notified**

Find Out Even More At: https://tinyurl.com/mindflex-intern

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Hi! Our company is looking for Polytechnic/University Interns who are able to commit for a Full-Time Internship of 3 Months & Above (longer durations preferred).

About Us:

• MindFlex Education's internship programme aims to provide internships that are fulfilling, as well as practical in real-world situations
• Our office culture is fun, young & encouraging. We take our work, as well as our play seriously
• We provide full-time job opportunities for interns who have excelled in their internship
• Enjoy a cosy office environment with modern facilities such as a PS5, pool table, karaoke system & more
• Close-knit team of 15-20 pax, strictly no over-time culture, no bring-work-home culture

Learning Scope:

• Complete experience of sales & operations process (initial touch-base with clients, order preparation, invoicing, after-sales service)
• Enjoy first-hand & real-world experience with actual customer communication, unique problem solving & critical thinking
• Exposure to real-life and practical marketing tools such as Google Ads, Facebook Ads, Carousell Ads, SEO (Ahrefs, SEMRush)
• Learn & experience how to use customised back-end software which have been specially designed & tailored to fulfill the company's business needs & improve efficiency
• Be involved in company's business development through assigned projects with fellow interns
• Be exposed to application & conceptualisation of business strategies from the perspective of market leaders in the tuition industry
• Job scope will be a 70-30% split between Operations & Marketing tasks

Responsibilities:

• Be actively involved with Business & Marketing Operations of an Educational Agency on a day-to-day basis
• Communicate well with new clients (warm leads), engaging them & helping them to understand better their tuition needs
• Prepare client's requirements & present them in an attractive yet concise job-post format for tutors to apply in
• Be in charge of filtering & broadcasting available tuition assignments via the company's various outreach channels (WhatsApp, Telegram, Email & many more)
• Assist in actively profiling tutors and marketing them in a way which captures the consumer's attention based on their required needs
• Assist in sales-closing & after-sales process. Work cohesively with other team members to solve unique day-to-day problems
• Assist in Digital Marketing Tasks such as creating engaging Facebook & Instagram Posts
• Actively involved in active link-building and outreach campaigns to improve company's internet presence
• Assist with content creation on company's website through web building tools such as WordPress

Job Requirements:

• Current Polytechnic/University Student, Singaporean
• Good Command of Both Written & Verbal English
• Friendly, Passionate and Energetic Team Player
• Organized and Good Administrative Skills
• Responsible and Strong Work Ethic
• Decent Typing Speed and Computer Skills
• Polite, Patient and Calm Personality

Location & Working Hours:

• Location: Sin Ming Lane, Midview City (Near Bishan/Marymount MRT)
• 4 Weekdays, 1 Weekend, 9.00am - 6.30pm
• (Working days of your choosing & mutually agreed with the company)
• Strictly No Overtime and No Bring-Work-Home Culture

Internship Allowance:

• $800/Month (Polytechnic)
• $1,000/Month (University)

Why Choose Us:

• Fun Company Culture and Working Environment
• Casual Working Attire, Relaxed Setting
• Close-Knit Team of 15-20 Pax
• Office with Modern Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, etc)
• Company Meals / Outings / Events / Bonding Activities
• Many of our interns have also converted to full-time & contract positions after their internship as they thoroughly enjoyed their learning experience with us
• New Bright Hill MRT at Doorstep

Application:

• Submit an e-mail application with Resume/CV to [email protected] with Email Title "Internship Application"
• Please ensure to include the following in Email and attached documents:

1. Earliest Available Start-Date for Internship

2. Available Duration for Internship

3. Suitable Profile Picture of Yourself

4. Is Undertaking The Internship for A Course Requirement, or Self-Improvement

Others:

• Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
• Signing of Non-Compete contract will be required upon successful selection

Job Responsibilities

• Effectively managing and developing of new state based key accounts
• Work with Regional Key Account Manager/Sales Manager and the Sales team on all key account related matters
• Build strong rapport with key account customers and its stakeholders to ensure successful execution of sales and activities
• Achieve the assigned and agreed KPIs
• Responsibilities include, but not limited to, timely preparation, handling and submitting of tenders based on information obtained from site inspection/survey and configuration of truck specifications based on tender requirements
• Plan and execute business development strategies in expanding the existing key accounts list
• Effectively managing and developing of Singapore based key accounts
• Establish and continuous update a development plan for selected key accounts
• Be conversant and knowledgeable on all existing and forthcoming Linde equipment specifications, features, functions, benefits and unique selling points
• Diligently communicate with stakeholders across departments in a formal manner and participate in meetings where required
• Provide point of contact for designated existing customers and targeted new potential customers
• Minute monthly / quarterly meetings with allocated customers and promptly updating of minutes into CRM system
• Follow-up on all sales and profitability opportunities till closing
• Weekly/monthly reporting of account activities/forecasting in achieving revenue targets
• Comply with company policies and uphold company values
• Any other adhoc duties as required

Job Requirements

• Min 2 years of relevant experience
• Experience in handling tender documents
• Hands on experience in using CRM system
• Highly dependable and able to work independently
• Teamplayer is a MUST
• Self-motivated and results oriented
• Have excellent communication skills
• Willing to work at Loyang Way area

Job Responsibilities

• Assess and underwrite life and health insurance applications (new business and policy servicing) and decide if the risk can be accepted
• Explain underwriting decisions and requirements to the sales channels
• Provide service support and liaison for the sales channels, provide guidance to team on case management/channel management
• Assist the sales channels on their queries related to underwriting requirements and underwriting decision
• Liaise with reinsurers on complex cases or refer cases to reinsurer if sum at risk exceeds treaty limits
• Check and sign off underwriting requirement letters and special terms letters prior to release
• To be involved in adhoc duties or projects related to underwriting
• Provide training and development of junior underwriters.
• Responsible for conducting case reviews and providing performance/development reports.
• Supports regulatory and industry reporting to ensure timely and accurate reporting to internal and external stakeholders.
• Lead and drive projects as required.
• Responsible for managing team's service standard.

Qualifications

• At least a diploma or degree
• A degree in Insurance or Biomedical Science or Life Science would be an added advantage
• At least 8 years of experience in life and health underwriting
• Experience in Singapore life insurance market will be preferred
• Good written and verbal communication skills
• Team player with good interpersonal skills
• Committed, take ownership and results-driven

• 5 Days
• 830am - 530pm
• $5000 + AWS + Bonus
• Toa Payoh

Job Summary:

We are seeking a dynamic and technically adept Assistant Sales Manager to join our sales team. The Assistant Sales Manager will play a pivotal role in driving sales growth, building and maintaining strong customer relationships, and providing technical support to project teams and project coordinators.

Key Responsibilities:

• Sales Strategy Development: Collaborate with the Sales Manager/Sales Director to develop sales strategies, set targets, and create action plans to achieve and exceed sales goals.
• Sales Team Support: Provide support and guidance to the sales team, including training, coaching, and motivation to ensure they meet their targets.
• Technical Expertise: Utilize strong technical knowledge of our physical security products and systems to support project teams and project coordinators in designing, implementing, and troubleshooting security solutions.
• Customer Relationship Management: Build and maintain strong relationships with key customers, understand their security needs, and recommend suitable solutions. Provide technical consultation during the sales process.
• Market Research: Stay updated on industry trends, market developments, and competitor activities to identify opportunities and threats.
• Sales Presentations: Prepare and deliver compelling sales presentations to potential clients, emphasizing the technical aspects of our products and services.
• Lead Generation: Generate leads through various channels, including networking, cold calling, and digital marketing initiatives.
• Technical Support: Collaborate with project teams to ensure the successful execution of security projects, including technical design, installation, and troubleshooting.
• Sales Reporting: Maintain accurate sales records, track progress towards targets, and provide regular reports to the Sales Manager.
• Proposal and Contract Management: Assist in preparing technical proposals, contracts, and pricing negotiations in collaboration with the Sales Manager.
• Customer Feedback: Gather customer feedback and insights to continuously improve our products and services.

Qualifications:

• Diploma/Bachelor's degree in engineering fields
• Proven experience in sales, with a track record of meeting or exceeding sales targets.
• Strong technical knowledge of physical security systems and solutions

Interested applicants can send your resume to Whatsapp 83208165 (Jennifer) and allow our consultant to match with our clients.

We regret to inform that only shortlisted candidates will be notified! All applications will be handled with strict confidentially.

Jennifer Tay Swee Shan

Reg No: R22111564 | EA No: 21C0845

Recruit Now Singapore Pte Ltd

Preschool Centre Manager
Salary: $4,000-$6,000

Responsibilities:

• Manage and oversee an established childcare centre to ensure smooth day-to-day operations
• Oversee scheduling and planning of staff scheduling and child’s daily routine to ensure well-­being of the children in center
• Work closely with external agencies to ensure regulatory compliance and best support
• Work closely with management and rest of the teaching and non-teaching team to ensure staff well-being and morale
• Support enrollment and be a spokesperson for the school’s Montessori system to be able to explain benefits of the system to parents
• Build rapport with student and parents in order to facilitate open communication and trust.
• Prepare/Review lessons plans, conduct lesson evaluation, prepare/review teaching aids and review children’s portfolio in order to facilitate the optimal development of each child
• Plan, organize, oversee and participate in school activities inside and outside of the class in order to extend and the experiences and development of the children

Requirements:

• Diploma in Pre­school Teaching / Early Childhood Care & Education–Leadership (DECCE­-L) or higher
• min 2 years in teaching position certify as L2 by ECDA

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Job Scopes:

1. Experienced in Interior Fit-Out / A&A works,
2. Lead and resolve all conflict, manage project documentation, planning, coordinate with sub-contractors,

vendors and liaise with client.
3. Ensure projects deliver on time and with best quality.
4. Understanding of Project Management Procedures and Documentation.
5. Reporting of job progress to management weekly.
6. Cost conscious in management of all activities to increase profitability
7. Attend all project meetings and discussion.

Responsibilities:

1. Assist the Project team in all aspect of project management such as project progress, monitoring, site

supervision, checking of materials and workmanship, control of general workers
2. To carry out coordination and liaisons with all relevant parties.
3. Support Project director to ensure projects are completed on time, within budget, meet all safety standards

and are of highest quality.
4. Responsible for monitoring the daily process and progress at the project site
5. Conduct project site inspection.

Requirements:

1. Related qualification in Interior architecture and decoration3 years of relevant working experience in interior

design fit-out work.
2. Safety Supervisor Certificate or relevant certificate.
3. Good knowledge of Microsoft office skills.
4. Able to work under pressure and meet tight deadline.
5. Possess effective organizational and follow-up skills with emphasis on attention to details.
6. Excellent project & people management skills.
7. Excellent presentation, management and leadership skills.

Job Responsibilities:

The role is responsible for planning and managing resources effectively to meet daily operations requirements, monitoring of operations performance to ensure the team meeting SLA at all times and maintaining a high standard of operations control and compliance within the division. He/She will work closely with the respective Team Managers in Merchant Operations Department, to refresh the SOPs, identify and assess risks, as well as to develop effective risk mitigating measures.

• In charge of supervising & ensuring smooth running of Merchant Operations function within the bank which encompasses

- Merchant Onboarding: Application Processing, Account Creation & Terminal ID Creation

- Merchant Payment: Merchant Refund/Adjustment, Returned Fund, Posting Rejects

- Merchant Servicing: Statement Retrieval, Account Closure, Maintenance Request

• Plan & manage capacity to support changing Business demand
• Streamline processes to reduce operating cost and turnaround time without compromising quality and risk.
• Conduct internal reviews / tests to ensure compliance Assist with data analysis, report findings, recommend corrective actions and preventive actions for review. Lead, engage and coach staff to a high standard of performance, productivity and service quality
• Proactively manage and resolve customers’ and business units’ feedback and queries promptly
• Drive operations related projects & process improvements
• Ensure that the Bank’s policies, guidelines, operations control and compliance requirements are strictly adhered to;
• Ensure that operation procedures are kept up to-date; Identify opportunities to improve productivity, efficiency and service quality in the team and within the division while assuming the role as a mentor to coach staff to ensure high standard of performance, productivity and service quality

Job Requirements:

• Diploma/Degree Holder
• 5 to 10 years of retail banking operations, especially in Credit/Debit Cards Operations
• Experienced in team management experience with a minimum size of 10.
• Able to multi-task and cope with change and diversity in a fast-paced environment
• Experience in change management projects, including successful RPA and automation implementations.
• Strong organizational and management skills with strong leadership qualities
• Possess strong analytical and problem-solving skills, able to think objectively and 'think outside the box' when analyzing issues
• Meticulous with an eye for details and quality mindset
• Strong cross-functional collaboration, verbal/written communications & interpersonal skills to drive outcomes through influence and negotiations
• Proficient in the use of Microsoft Office, specifically Microsoft Excel, Word & Powerpoint
• Team player, self-motivated and resourceful, ability to work under pressure
• Resourcefulness

About Us

AsiaNext is a trusted digital exchange for institutional investors in Asia and globally. It will offer integrated listing, trading, and post-trade services for digital assets, including digital payment tokens. The joint venture between the SBI Digital Asset Holdings in Japan and SIX Group AG in Switzerland will provide an institutional-grade platform to enable the tokenization and trading of existing securities and non-bankable assets.

AsiaNext will support the growing institutional demand for trading of public and private digital assets. It will leverage the extensive networks of SBI in Asia and SIX in Switzerland and Europe, as well as their joint expertise in fulfilling institutional investors’ needs. Both SBI and SIX have demonstrated leadership in digital asset markets globally through multiple investments, issuances and initiatives in the space.

Why Join Us?

With SBI and SIX as its shareholders, AsiaNext has significant backing supporting its mission of building the world’s first institutional-grade digital exchange for institutional investors and fostering trust through rigorous security and compliance to regulations. The team comprises members with traditional finance, digital finance and technology background spanning decades at major regional and global banks, brokerages, exchanges, regulators, digital exchanges, and many others.

If you are looking to develop your career in a professional and well-run environment, yet which moves and grows rapidly, join our diverse and talented team to build the digital exchange of choice for institutional investors.

About This Role:-

AsiaNext seeks to develop a fair, orderly and transparent exchange that facilitates members and participants to have equal access to information and transparent trading rules.

This role will be performed on shift work basis where candidate will be primarily tasked to work on the market surveillance role in monitoring, identifying and escalating instances of market abuse or misconduct and other manipulative practices that compromise the fair, orderly and transparent exchange operations of the trading platform.

Responsibilities

• Act as the first line of client support on Member’s account or trade related queries.
• Monitor platform processes and ensure the system batch run is executed successfully for the hourly settlement run covering critical processes such as MTM margin calculation and risk limit notification.
• Activate contingent procedure to mitigate any system or data feed outage that affect the system batch run and hourly margin computation.
• Monitor member’s margin balance position and follow up with Members proactively to manage their margin call if it is triggered.
• Monitor member’s credit or concentration limit and follow up with Members to manage their risk limit exposure if it is breached.
• Escalate to Ops management on any major operation process, system run or data feed failure for coordinated and prompt resolution.
• Perform level 1 analysis and review of any market surveillance alerts triggered and forward to Ops management for level 2 review on alert closure or further escalation if the alert event affect the working of a fair, efficient and transparent market.

Qualifications And Experience

Education

• Diploma in banking and finance, business management/Higher NITEC in business.

Experience and Skill

• Prior experience working in a related role in the banking/securities services/fintech/payment industry will be desirable.
• Good knowledge of relevant regulatory and market conduct rules and other related regulations will be preferred
• Excellent communication and interpersonal skills
• You have proven analytical and eye for details
• Collaborative, self-discipline, and team focus
• Ability to pick up the learning with the training provided and work in a fast-paced environment
• Willing to work in different shifts to cover the 24x7 operations

Rotate on fortnightly basis:-

Time:

7.30am to 7.30pm (Day Shift)

7.30pm to 7.30am (Night Shift)

Employment Benefits

• Competitive staff benefits - annual leave, life insurance, and medical insurance (includes dependents)
• Competitive remuneration including variable bonus
• Shift Allowances

How to Apply:-

If you are a self-motivated and detail-oriented individual who enjoys working in a dynamic and fast-growing platform, please send your resume to [email protected] stating your name and title of the position applied for in the subject line.

Only shortlisted candidates will be contacted for further discussion. All personal data collected will be kept strictly confidential for recruitment purposes only.

AsiaNext is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, colour, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, or any other basis covered by appropriate law.

Disclaimer

Asia Digital Exchange Pte Ltd (“AsiaNext”) would like to inform you that all our job vacancies are published on our official company website and LinkedIn page. AsiaNext uses only the following reputable third-party job sites – MyCareersFuture, LinkedIn, Jobstreet and Indeed. We advise prospective candidates to exercise caution and not apply for or share personal information for any job posting with any unauthorised sources.

• Identify key sales opportunities to generate and achieve revenue while concurrently developing and nurturing strong relationships within existing key resellers.
• Optimizing sales opportunities in both existing and new accounts through effective selling and cross-selling, all while delivering exceptional customer service.
• Liaise with other departments to develop lead generating activities.

Requirements:

• Diploma in Business or equivalent.
• At least 2 years of relevant experience.
• Possess basic IT knowledge and a good understanding of managing partner relationships to ensure a profitable collaboration.
• Proven track record in securing and developing strategic resellers and closing sales.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

The Customer Relationship Management Manager will be responsible for the realization of organisation’s total CRM strategy and be the core owner for the implementation of programs and processes to analyse customer needs, drive sales and create an overall positive customer experience.

Job Responsibilities

• Plays the main role of managing the business’s day-to-day consumer relations protocols and CRM segmentation.
• Advance the CRM strategy of the Group via managing internal and external stakeholders. This will include internal strategic coordination with Marketing, Customer Service and E-Commerce teams, as well as management of vendors
• Driving CRM initiatives and overseeing execution of CRM Campaigns
• Structures CRM activities with a view of maximizing KPI improvement, ROI, and business impact.
• Oversees and coordinates the implementation of new CRM tools
• Develop, evaluate, and redesign members’ loyalty program to enhance retention rate
• Working with IT and CRM vendor to manage CRM system and data warehousing
• Lead an efficient and structured processes to maintain a high level data hygiene within the CRM database and communications infrastructure
• Performs consumer Journey Mapping and analyzes business touch-points in order to increase the business’s commercial opportunities.
• Define and manage the overall group’s data management strategy

Job Requirements

• The position of CRM Manager demands extensive cross-functional collaboration, good communication skills, excellent project managerial skills, creative skills, and a process-focused aptitude that will enable the CRM Manager to effectively execute multiple responsibilities and deliverables.
• At least 5 - 8 years of relevant experience in CRM marketing or management in a fast-paced and highly competitive setting
• Experience in the usage and implementation of CRM tools is a must
• Demonstrated a substantial knowledge in CRM segmentation, campaign management, direct marketing, offer management, data mining, interactive marketing, database marketing, and email marketing.
• Knowledge of Salesforce CRM and Marketing Cloud will be a bonus
• A critical and analytical thinker who is able to work well under pressure with minimal supervision
• Good time management skills and the ability in managing multiple priorities are critical
• Strong business and commercial acumen with proven track record of driving exponential sales growth through the effective management of CRM analysis, channels and platforms
• Team player with positive learning attitude
• Pleasant disposition with excellent interpersonal skills

The Wolfgang Violin Studio.

A music studio in Central District offers the position of

Associate Operations Manager (Marketing)

In-house development and training will be provided for the suitable candidate who is looking for professional career development opportunities. Required attributes :

· Outgoing person who enjoys engaging with customers

· Pleasant personality to engage customers, studio operations

· Collaboration with a team to create quality content for both online and offline marketing materials which reflects the branding of the Sudio

· Good English command used for social media and copywriting

· Event photography & videography for exams and event coverage

· Event lead for Studio initiated concerts & performances

. Adaptability in a fast-paced environment

Benefits include performance and incentive bonus, annual and sick leaves.

Interested candidates, please send resume to [email protected]and complete details on http://tinyurl.com/AOMMarketing

Starting Salary

$3500 to $4500 (gross)

Fresh graduates are welcome to apply.

Responsibilities & Accountabilities

• Operator for bulk carriers managed commercially by clients engaged in voyage charter/time charter/COA etc.
• Issuing voyage instructions to Master
• Liaising directly with the ships and the charterers
• Issuing and following up on payment of freight invoices / hire invoices to charterers
• Coordinating closely with Laytime Pic for Laytime matters and ensuring timely settlement of Laytime / Final Freight.
• Maintaining separate voyage accounts for each vessel
• Overseeing day-to-day commercial operations of ships
• Appointing and dealing with agents and inspectors on a regular basis
• Assisting in the settlement of disputes with charterers
• Maintaining a record of off-hire and ensuring that downtime is minimized at all times
• Checking voyage bunker requirement and co ordinating with Bunker pic for timely and competitive purchase of Bunkers.
• Monitoring ship’s speed and consumption and vessel maintaining performance records. Highlighting under-performance to Weather routing company / Commercial Team and ensuring that necessary steps are taken to rectify any under-performance
• Ensuring that ships are being operated as per CP
• Maintaining proper voyage records
• Preparing monthly/weekly reports as required
• Making sure to work and comply with the fulfillment of Standard KPIs
• Be creative and take active participation in Ops projects from time to time
• Ensure to use of the support system / Tech tools to Ops efficiency

Requirement

• University degree in Logistics or related discipline
• At least 8 year’s working experience in the shipping industry in operations, additional experience in other related commercial shipping will be preferable
• Good interpersonal and communication skills
• Good command of spoken and written English
• Ability to work independently
• Ability to accept new challenges
• Flexibility and ability to adapt and learn
• Team Player
• Reporting to Head of Operations

Our Client is a well establisted telecommunications company based in Singapore. It primarily provides broadband internet services to residential and business customers. My client focuses on providing high-quality broadband internet services, managed solutions for businesses, and reliable customer support to its customers in Singapore.

As a Senior Account Manager typically oversees the management and growth of key accounts within the business segment. The role of a Senior Account Manager in the telecom industry is to drive revenue growth, foster strong client relationships, and ensure the long-term success and satisfaction of key accounts. This play a critical role in driving business growth and maintaining the company's competitive position in the market.

• Permanent Position : Senior Account Manager (SMB)
• Salary : Attractive Remuneration + Quarterly Commission + Permanent benefits
• Location : Central (Bendemeer)
• Working Hours : 9am to 6pm, Monday to Friday

Responsibilities

• Client Relationship Management: Cultivate and maintain strong relationships with key clients in the telecommunications sector, understanding their needs and ensuring alignment with company offerings.
• Account Growth: Develop strategies to grow revenue and expand the company's presence within existing accounts by identifying upsell and cross-sell opportunities.
• Strategic Planning: Create and execute strategic account plans to achieve growth targets and maximize value delivery to clients.
• Internal Collaboration: Collaborate with internal teams to ensure seamless delivery of products and services to clients, addressing their needs effectively.
• Market Analysis: Stay informed about market trends and competitor activities, providing insights to clients to help them stay competitive.
• Revenue Forecasting: Forecast revenue projections and track progress against targets, providing regular updates to senior management.
• Contract Negotiation: Lead negotiations with clients to secure favorable terms and agreements that align with company objectives and client needs.
• Customer Advocacy: Act as the primary advocate for clients within the company, ensuring they receive the highest level of service and support.

Requirements

• Bachelor’s Degree in Business, Marketing, IT, or related field
• 2-5 years of B2B account management/sales experience in an IT or Telco company. Experience with medium to large corporate customers is advantageous.
• Sales or product exposure in areas such as broadband, connectivity, SD-WAN, SASE, cybersecurity, etc., is highly valued.
• Self-motivated, target-driven, and comfortable working both independently and as part of a team.
• Comfortable and proficient in both account farming and hunting techniques.
• Thrives in ambiguous situations, excels under pressure, and offers solutions in fluid scenarios.
• Detail-oriented with the ability to adhere to established internal processes while advocating for areas of improvement.
• Experience with Salesforce is advantageous.

Next Step

• Interested applicants may email your resume to [email protected] with your latest updated resume
• Only shortlisted candidates will be contacted

1)Proactively communicate with existing customers and engage with potential customers with a clear and concise understanding as you identify business needs and develop customer-unique strategies and solutions.

2)Proactively coordinate internal resources and external vendors to deliver solutions with a clear vision and concise presentation of internal and external sales pitches to achieve customer buy-in and success. 3)Deep understanding of customer needs, create customised business solutions that take into account the obstacles faced by customers and communicate effectively with customers and external or internal forces to achieve set goals effectively. 4)Acquired the ability to build strong relationships internally with team members and externally with stakeholders and external vendors to understand how to work together to achieve goals. Individuals must be able to negotiate and successfully conclude contracts with customers effectively. 5)Comprehensive and accurate analysis of market data, including segments such as customers, competitors, competitive analysis, market opportunities, threats, strengths and weaknesses of our organization to understand our position and plans and create stronger connections. To build and improve our competitiveness, promote organizational growth and facilitate entry into new markets with competitive potential.

6)Actively participate in strategy development and identify trends and insights to optimize performance.This is done by taking ownership of marketing channels and improving marketing through developing promotional materials, websites, and other campaigns to reach a more extensive audience base.

About Citco

Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs. For more information about Citco, please visit www.citco.com

About the Team & Business Line:

Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.

As a core member of our Financial Reporting team, you will be working with some of the industry’s most accomplished professionals to deliver award-winning services for complex fund structures that our clients can depend upon.

Position Overview

The Automatic Exchange of Information (‘AEOI’) Team is seeking a Manager who will be responsible for servicing AEOI clients in the APAC region. Reporting to the Senior Vice President (AEOI) in Singapore, the AEOI Manager will be responsible for coordinating AEOI services for 80+ clients: completion of annual regulatory deliverables, engagements for existing and new clients, supporting the business development teams in the region, and ongoing client servicing.

A varied multi-tasking role which encompasses client relationship management, investor communication, and daily internal/external stakeholder management & communication combined with all relevant and associated administration.

The Role:

· Manage communications and ongoing relationships of investment managers, investors, and other external and internal stakeholders. Manage expectations and ensure that all queries are dealt with in a timely manner. Provide excellent service to clients via direct or indirect contact.

· Maintain and improve knowledge of the Automatic Exchange of information regulatory and compliance environment as it impacts service and/or clients, including industry research and analysis as required.

· Communicate daily with remote teams and reporting lines; preparing and providing progress and status updates and escalating items as required.

· Prepare, and/or review prepared AEOI filing analysis output from back office for delivery to clients.

· Review and provide feedback on self-certifications and IRS withholding forms

· Read and interpret Financial Statements in order to determine account values.

· Research, analyze and provide recommendations for process improvements to increase operational efficiencies.

· Identify, analyze and troubleshoot classification and re-classification inconsistencies.

· Additional tasks as assigned

Basic Requirements:

· Degree qualified (preferably in a discipline relevant to Financial Services)

· 6+ years’ experience in Financial Services, with exposure to FATCA & CRS regulations an advantage

· Proven strong client relationship skills

· Proven experience managing multiple projects / deliverables; excellent organizational and multi-tasking skills

· Proven experience managing at team, at least 3+ years’ experience

· Exceptional attention to detail

· Results driven and self-motivated

· Ability to work in global teams and adapt to different communication styles

· You have good client/ business relationship management

· You have strong interpersonal & communication skills

· You are proficient in Microsoft Applications (Word, Excel, PowerPoint etc.)

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities.

• Coordinate internal resources and third parties/vendors for the flawless execution of projects
• Ensure that all projects are delivered on-time, within scope and within budget
• Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Ensure resource availability and allocation
• Develop a detailed project plan to track progress
• Use appropriate verification techniques to manage changes in project scope, schedule and costs
• Measure project performance using appropriate systems, tools and techniques
• Report and escalate to management as needed
• Manage the relationship with the client and all stakeholders
• Perform risk management to minimize project risks
• Establish and maintain relationships with third parties/vendors
• Create and maintain comprehensive project documentation

Management duties and responsibilities

• Drive daily operations and service of all areas of business.
• Participate in the recruiting process.
• Assist with onboarding of new employees.
• Ensure proper documentation and training of employees.
• Ensure correct and timely reporting.
• Communicate effectively with all staff members.
• Develop and maintain positive working relationships with all key stakeholders.
• Provide support to the senior management team.

Job Responsibilities

Direct the timely recording of financial data and preparation of financial and management reports required by regulations and making sound decisions and plans to meet legal and regulatory requirements.

Control expenses concerning revenues as per approved budget for achieving maximum profits.

Develop and administer systems and procedures to ensure the timely collection of receivables.

Prepare profit and loss accounts and the balance sheet

Prepare budgets and business planning, including projected room revenue.

Reconcile bank statements

Chase late payments, reporting bad debts, and manage cash flow.

Provide financial consultancy service to Management for developing promotions to increase revenues or to adopt cost-cutting measures to decrease expenses.

Job Requirement

BSc in Accounting, Finance or ACCA

At least 3 Year(s) of working experience in the related field is required for this position.

Experience with general ledger functions

Strong attention to detail and good analytical skills

Preferably from Hotels/F&B industries

Responsibilities

• Identify, develop and manage multiple sales opportunities and strategic accounts for Singapore, Indonesia and Malaysia market.
• Achieving over one hundred percent of the individual sales targets for both new business, expansions, and renewals.
• Acquire a new customer database by calling into high levels within prospect organizations, networking, and various customer account lists.
• Participates in campaigns, and conferences work with the marketing team to understand new offers and leads in assigned regions, generates leads independently, and follows up appropriately.
• Consults with clients to determine their needs and works with application sales specialists to generate multi-product service solutions.
• Proposal generation, incorporates executive summary, ROI analysis, and solution design to develop customer-specific proposals and presentations.

Requirements

• At least 8 years of sales experience with proven successful track record of generating revenue and closing business in software industry.
• Sales Hunter at heart. Forward-looking, honest, and pragmatic.
• Relish the challenge of assisting clients in solving critical business challenges.

Job Description

Job Description

RESPONSIBILITIES

• Implement cost reduction initiatives through supply chain part transitions
• Project coordination of standard work and managing input/output from multiple business unit disciplines
• Meet internal and external customer requirements
• Understanding supply chain regional & global strategies
• Work with suppliers to establish synergetic relationships
• Identify/mitigate risks
• Drive the process to reduce cost of product while maintaining delivery and quality

REQUIREMENTS

• Master’s Degree in Arts/Science/
• Operations experience in technical/manufacturing position or procurement/purchasing position is desired
• Thorough knowledge of project management and work flow required.
• Previous demonstrated results in Lean manufacturing and applying ACE methodologies also desired
• Experience working in with a North American/European/Asian based supply chain.
• Good organization, data processing and decision making skills
• Able to follow through on tasks with moderate guidance
• Excellent oral and written skills in English
• 50% of traveling is required for this position

Basic + Commissions

Responsibilities:

• Achieve sales performance targets and maintain good client relations
• Manage assigned accounts and seek to grow them
• Generate and develop new key accounts
• Work closely with internal and external parties to propose solutions to meet customer’s needs
• Negotiate pricing with partners to ensure bids are competitive
• Develop and maintain professional and technical knowledge related to all our services
• Understand and keep abreast of market trends, relaying the information to management

Requirements:

• Diploma or Degree in IT/Engineering/Audio Visual or equivalent
• 2 years sales experience in a B2B environment with good sales track record
• Experience in a project-based, development of customized solutions sales environment
• Experience in the related Commercial Audio Visual Industries an advantage
• Good communication and interpersonal skills
• Proficient with Microsoft Office (Words, PowerPoint, Excel, Outlook)
• Class 3 driving license
• Energetic, independent and result driven

Key Responsibilities:

1. Sales & Marketing Support

- Assist the Marketing Director in supporting the sales team (Retail and Food Service) with promotional activities and campaigns by providing logistical support, coordinating agencies and materials, and ensuring the timely execution of marketing initiatives.

- Assist the Marketing Director in planning and executing marketing campaigns to promote the company's own core brands and third-party brands.

- Manage relationships with 3rd party brand partners, coordinating marketing initiatives and promotional activities.

- Develop advertising and promotional materials for various channels, including digital, print and social media.

- Collaborate with sales team to develop sales support materials, trade decks, retail in-store point of sales materials, online sponsored ads and product catalogues.

- Manage marketing budget and activation

- Coordinate participation in trade shows, exhibitions and industry events to showcase the company’s product and services.

2. Retail Marketing

- Develop and implement marketing strategies to drive foot traffic and sales within the retail showroom.

- Execute showroom-specific marketing campaigns, events, and initiatives aimed at attracting potential customers and enhancing the retail experience.

- Oversee retail merchandising efforts, ensuring that products are displayed effectively to attract customers and optimize sales.

3. Marketing Apps Maintenance

- Manage ongoing maintenance and updates for mobile apps (eg Food Service CRM, Food Service ordering app, Merchandiser App) with external agency. This include bug fixes, feature enhancements, platform optimization.

- Monitor app performance, troubleshoot issues and implement solutions to ensure optimal functionality.

- Work closely with UX/UI designers to create intuitive and visually appealing user interfaces for mobile apps. Conduct user research, gather feedback, and iterate designs to enhance overall user experience.

4. Performance Tracking and Reporting

- Monitor and analyse the performance of marketing campaigns and initiatives.

Prepare regular sales reports and presentations to communicate sales and marketing performance.

Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior Strategy & Operations Specialist (Singapore)

12 months fixed term contract

As the Senior Strategy & Operations Specialist, you'll work with the APAC division of one of the largest video-sharing platforms with a growing community of video creators and consumers. You will work closely with senior leadership to ensure the organisation's efficient operation and the achievement of strategic goals.  This role is pivotal in ensuring that the organisation has the strategic communication, decision-making tools, and processes in place for clarity of direction and success.

Role:

• Craft compelling and concise internal communications aligned with company strategy
• Support senior leadership with the development and delivery of presentations for key business updates 
• Lead the organisation of important meetings, including Quarterly Business Reviews (QBRs) and team on-site, curate agendas for strategic forums, ensuring consistent communication and action-item follow-up.
• Develop and maintain decision-making frameworks to support effective information flow and decision execution.
• Manage scenarios related to budgets, asks, and justifications in consultation with leadership.
• Contribute to strategic planning processes to support effective resource allocation 
• Implement, track and prioritise a calendar of specific initiatives that align with the broader
• strategy and goals
• Collaborate with the insights & analytics teams to establish, track, and report on key performance indicators (KPIs).
• Regularly assess and compile results across areas to drive data-driven decision-making.

You:

• Bachelor's degree in Business Administration, Communications, or a related field.
• Minimum 5 years of relevant experience in strategy, operations, or a similar role, preferably 2+ years of experience in technological industry or deep understanding of the technological landscape
• Superb written and verbal communication skills with the ability to adapt messaging to varying audiences.
• Experience in a fast-paced, high-growth environment.
• Familiarity with tools for project management and performance analytics.
• Passion for the web video/video-sharing ecosystem and digital culture. Understand video-sharing platforms, its creators and identify opportunities to celebrate the creator community
• Exceptional organisational skills and meticulous attention to detail.
• Strong project management experience and a demonstrated ability to drive multiple projects to completion.
• Proactive self-starter with the ability to anticipate and troubleshoot problems.
• Comfort with data analysis and experience translating insights into actionable recommendations.
• Exceptional verbal and written English communication and presentation skills and, ideally, fluent in another Asian language to support the projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.!