Job Responsibilities:

1. Network Setup and Maintenance:

Help set up and keep the organisation's network running smoothly by following the network design, ensuring everything works well, is reliable, and can handle future growth.

2. Security Management:

Follow and monitor security policies to protect the organisation's IT systems, including managing firewalls, VPNs, and security systems, and suggest improvements when needed.

3. Troubleshooting and Support:

Provide level 2 and 3 support for network and security issues. Escalate complex problems to the IT Manager when necessary and assist the Help Desk with general IT support.

4. Backup and Disaster Recovery:

Carry out and maintain backup and disaster recovery plans to minimise downtime and prevent data loss during problems.

5. System Monitoring:

Regularly monitor network performance and security alerts. Respond to issues promptly and take preventive steps to avoid problems, either directly or by working with external partners.

6. Documentation:

Keep all documentation related to network settings, security procedures, and IT support processes up to date so the IT team can easily access them

7. Compliance and Audits:

Ensure the network and security systems meet industry standards and assist in audits or assessments.

8. Collaboration:

Work closely with the IT Manager to align network and security efforts with broader IT goals and provide support when the IT Manager is unavailable.

9. User Training and Support:

Show good security practices and help train staff on network security. Provide general IT support to ensure everything runs smoothly.

10. Vendor Management:

Work with external vendors for network and security projects to ensure services are delivered on time and within budget.

Job Requirements:

Networking and Cybersecurity Skills:

• Good knowledge of setting up and managing network systems, including experience with routers, switches, firewalls, and VPNs. Understanding cybersecurity, such as threat management, is a plus, and certifications like CISSP, CEH, or CompTIA Security+ are preferred but not required.

Willingness to Learn:

• A strong desire to keep learning about the latest trends and technologies. Being open to taking courses on networking, cybersecurity, and IT support is important.

Experience with Tools:

• Some hands-on experience with network management tools and cloud-based networking and security services.

Problem-Solving Skills:

• Good at analysing problems and coming up with effective solutions for network and security issues.

Communication and Teamwork:

• Able to explain technical information clearly to people who may not have a technical background. Comfortable working in teams and willing to step in and help with IT Manager and Help Desk roles when needed

This role requires strong technical expertise, proactive problem-solving, and the ability to collaborate within a small team.

Job Title: Operations Manager – Security Agency

Job Summary:

The Operations Manager is responsible for overseeing the day-to-day operations of the security agency, ensuring the effective deployment and performance of security personnel. This role includes managing security staff, coordinating with clients, ensuring compliance with legal and safety standards, and optimizing operational efficiency. The Operations Manager will be the key point of contact between the agency and its clients, ensuring the highest level of service delivery.

Key Responsibilities:

1. Staff Management and Scheduling:Oversee the recruitment, training, and management of security personnel, including guards, supervisors, and patrol officers.
   Develop and manage duty rosters, ensuring optimal coverage of all client sites with trained and reliable personnel.
   Address staffing shortages, absenteeism, and personnel changes promptly to avoid service disruptions.
   Conduct performance evaluations and ensure continuous development and improvement of security staff.
   
2. Client Coordination and Relationship Management:Act as the main point of contact for clients, ensuring their security needs are met and resolving any service issues or concerns.
   Conduct regular site visits and meetings with clients to assess the performance of security personnel and address any operational issues.
   Ensure that all security services are aligned with client expectations and contractual obligations.
   Handle client feedback and complaints professionally, ensuring timely and satisfactory resolutions.
   
3. Compliance and Regulatory Management:Ensure that the security agency and its operations comply with all relevant legal and regulatory requirements, including licensing, labor laws, and health and safety regulations.
   Conduct regular audits and checks to ensure that all security personnel are properly licensed and trained in accordance with industry standards.
   Implement and enforce safety and operational protocols, including incident response procedures, to protect both personnel and clients.
   
4. Incident Management and Reporting:Supervise the response to incidents, emergencies, and security breaches, ensuring timely and effective resolution.
   Coordinate with law enforcement and emergency services when necessary.
   Review incident reports and ensure proper documentation of all events, including accidents, security violations, and client complaints.
   Conduct investigations into incidents and recommend corrective actions.
   
5. Resource and Asset Management:Manage security-related resources, such as vehicles, communication equipment, and uniforms, ensuring they are properly maintained and available as needed.
   Oversee the allocation and deployment of security equipment (e.g., CCTV, alarms, patrol systems) to client sites, ensuring functionality and adherence to client requirements.
   Monitor the budget for operational expenses, ensuring cost-effective use of resources.
   
6. Training and Development:Develop and implement training programs for security personnel, including initial onboarding, regular refresher courses, and specialized training (e.g., emergency response, conflict de-escalation).
   Ensure that all staff are up to date with the latest security techniques, technologies, and client-specific requirements.
   Promote a culture of continuous improvement and learning within the operations team.
   
7. Operational Efficiency and Process Improvement:Identify and implement improvements in operational processes to increase efficiency and service quality.
   Monitor key performance indicators (KPIs) such as staff turnover, response times, and client satisfaction to measure operational success.
   Use technology, such as guard management software and real-time reporting tools, to streamline operations and enhance service delivery.
   
8. Budget and Financial Management:Oversee the operations budget, ensuring expenses are within the allocated budget and looking for opportunities to reduce operational costs without sacrificing quality.
   Manage payroll for security personnel, ensuring accurate and timely payment of wages, allowances, and overtime.
   Monitor and approve operational expenses, including equipment procurement and site-related costs.
   
9. Health and Safety Compliance:Ensure that security staff are trained in workplace health and safety regulations and that all client sites comply with safety standards.
   Conduct regular safety audits and risk assessments at client locations.
   Implement corrective measures to address any identified safety hazards or compliance issues.
   
10. Collaboration with Other Departments:Work closely with the sales and account management teams to ensure smooth handover of new clients and services.
    Collaborate with HR on recruitment, staff welfare, and disciplinary matters.
    Provide feedback to senior management on operational challenges and opportunities for growth.
    

Qualifications and Skills:

• Proven experience in operations management, preferably within the security or facilities management industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills for client and team interaction.
• In-depth knowledge of security industry practices, safety regulations, and labor laws.
• Ability to handle emergencies and resolve conflicts effectively.
• Proficiency in using security management software and tools.
• SS and above
• Driving license

Key Performance Indicators (KPIs):

• Client satisfaction and retention rates.
• Staff turnover and absenteeism rates.
• Incident response times and successful resolution of security breaches.
• Adherence to operational budgets.
• Compliance with legal and safety regulations.
• Efficient scheduling and staff deployment.

Job Title: Sales Manager – Security Agency

Job Summary:

The Sales Manager for a security agency is responsible for driving revenue growth by selling security manpower services, such as security guards, patrol services, and executive protection. The role requires developing and managing client relationships, leading a sales team, and ensuring the agency meets its sales targets. This position will focus on business development, client acquisition, and managing service contracts across various sectors, including corporate, industrial, and residential clients.

Key Responsibilities:

1. Sales Strategy and Business Development:Develop and execute a sales strategy to increase client acquisition for security manpower services.
   Identify new business opportunities in key industries such as commercial, residential, government, and hospitality.
   Conduct market research to stay informed about security industry trends and client needs.
   
2. Client Acquisition and Relationship Management:Build and manage relationships with prospective and existing clients, such as property managers, business owners, and corporate security directors.
   Present tailored security solutions to meet client needs, including uniformed security officers, mobile patrols, and event security services.
   Manage end-to-end sales processes, from lead generation to closing deals and negotiating contracts.
   
3. Team Leadership and Development:Lead, motivate, and manage a team of sales professionals to meet individual and team sales goals.
   Train the sales team on effective selling techniques, industry knowledge, and customer relationship management.
   Set performance goals and conduct regular performance evaluations for the sales team.
   
4. Negotiation and Contract Management:Negotiate service contracts and pricing with clients, ensuring both profitability and customer satisfaction.
   Prepare, review, and manage service agreements, ensuring they comply with the agency’s standards and legal requirements.
   Handle contract renewals and develop strategies for upselling and cross-selling additional services.
   
5. Collaboration and Coordination:Work closely with the operations team to ensure seamless implementation of security services once contracts are signed.
   Coordinate with HR and recruitment teams to ensure enough qualified security personnel are available to meet client demands.
   Collaborate with the marketing department to create promotional campaigns, presentations, and materials that attract potential clients.
   
6. Client Retention and Satisfaction:Act as a key point of contact for high-priority clients, ensuring satisfaction and addressing concerns in a timely manner.
   Conduct regular follow-ups with clients to assess the quality of services provided and identify areas for improvement.
   Develop strategies to improve client retention rates and minimize contract terminations.
   
7. Sales Reporting and Forecasting:Provide regular sales reports to senior management, including progress towards sales targets, pipeline status, and key account updates.
   Prepare sales forecasts and develop action plans to close any gaps in performance.
   Use CRM tools to track client interactions, sales activities, and progress.
   
8. Compliance and Risk Management:Ensure that all security services offered comply with legal and regulatory requirements.
   Work with internal teams to manage any risks or liabilities related to the deployment of security personnel.
   

Qualifications and Skills:

• Proven experience in sales, ideally in the security, manpower, or facilities management sectors.
• Strong leadership and team management abilities.
• Excellent negotiation and communication skills, with the ability to present complex solutions to a wide range of clients.
• Knowledge of security manpower services, including static guards, patrol services, event security, and VIP/executive protection.
• Goal-oriented and driven to meet or exceed sales targets.

Key Performance Indicators (KPIs):

• Sales revenue generated from new and existing clients.
• Number of new client accounts opened.
• Client retention and contract renewal rates.
• Profit margins on signed contracts.
• Team sales performance and productivity.

Job Description - Business Analyst

We are seeking a highly motivated and detail-oriented Business Analyst to join our dynamic team. The ideal candidate will possess a strong analytical mindset, excellent communication skills, and a deep understanding of business processes. The Business Analyst will play a crucial role in gathering, analyzing, and documenting business requirements, as well as facilitating effective communication between business stakeholders and technical teams. This position requires a blend of business acumen, technical proficiency, and problem-solving abilities to drive successful project outcomes.

Responsibilities:

• Provide technical and information support on applications to customers via email, messaging, telephone, and on-site when necessary.
• Perform basic troubleshooting, including writing fundamental SQL scripts, on reported issues.
• Escalate technical issues to relevant parties and follow through diligently until resolution.
• Monitor ongoing batch jobs to ensure successful execution without failure.
• Provide monthly reports.
• Perform SIT Testing, UAT Testing of Service Requests and reported defects.
• Ensure timely delivery of development work with quality, meeting internal and external customer expectations.
• Update relevant documents on all executed changes in a timely manner.
• Oversee, update, and follow up on the defect tracking list until all issues are resolved.
• Collaborate effectively with team members to meet project targets and quality objectives.
• Interact effectively with customers from different departments.
• Conduct business process analysis and recommend improvements.
• Develop and maintain project documentation, including requirements, specifications, and user manuals.
• Assist in implementing IT solutions to meet business needs.

Requirements:

• Minimum GCE O/N Level, ITE, or Diploma in a related discipline.
• Preferably with 3 years of IT-related experience.
• Experience using SQL query tools is preferred.
• Strong interpersonal skills.
• Positive attitude towards meeting new challenges.
• Experience with project management tools and methodologies is a plus.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and attention to detail.
• Fresh graduates are welcome to apply.

Job Description - Business Analyst

We are seeking a highly motivated and detail-oriented Business Analyst to join our dynamic team. The ideal candidate will possess a strong analytical mindset, excellent communication skills, and a deep understanding of business processes. The Business Analyst will play a crucial role in gathering, analyzing, and documenting business requirements, as well as facilitating effective communication between business stakeholders and technical teams. This position requires a blend of business acumen, technical proficiency, and problem-solving abilities to drive successful project outcomes.

Responsibilities:

• Provide technical and information support on applications to customers via email, messaging, telephone, and on-site when necessary.
• Perform basic troubleshooting, including writing fundamental SQL scripts, on reported issues.
• Escalate technical issues to relevant parties and follow through diligently until resolution.
• Monitor ongoing batch jobs to ensure successful execution without failure.
• Provide monthly reports.
• Perform SIT Testing, UAT Testing of Service Requests and reported defects.
• Ensure timely delivery of development work with quality, meeting internal and external customer expectations.
• Update relevant documents on all executed changes in a timely manner.
• Oversee, update, and follow up on the defect tracking list until all issues are resolved.
• Collaborate effectively with team members to meet project targets and quality objectives.
• Interact effectively with customers from different departments.
• Conduct business process analysis and recommend improvements.
• Develop and maintain project documentation, including requirements, specifications, and user manuals.
• Assist in implementing IT solutions to meet business needs.

Requirements:

• Minimum GCE O/N Level, ITE, or Diploma in a related discipline.
• Preferably with 3 years of IT-related experience.
• Experience using SQL query tools is preferred.
• Excellent English writing skills.
• Strong interpersonal skills.
• Positive attitude towards meeting new challenges.
• Experience with project management tools and methodologies is a plus.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and attention to detail.
• Fresh graduates are welcome to apply.

A Security Site Executive is responsible for overseeing the security measures and protocols to protect a company's assets, employees, and information. Their role involves managing daily security operations, developing security strategies, and ensuring compliance with industry standards and regulations. The job scope typically includes the following responsibilities:

1. Security Operations Management

• Oversee and coordinate daily security operations to ensure the safety and security of the company’s personnel, assets, and premises.
• Manage security teams, including security officers and guards, to ensure smooth operations.
• Develop and implement standard operating procedures (SOPs) for security operations.

2. Incident Response and Crisis Management

• Manage and respond to security incidents and emergencies, including theft, vandalism, breaches, and threats.
• Coordinate emergency response plans and ensure proper communication during crises.
• Investigate security incidents, document findings, and implement corrective actions to prevent future occurrences.

3. Compliance and Regulatory Adherence

• Ensure compliance with local and international security regulations, laws, and industry standards.
• Maintain updated knowledge of security regulations and certifications, such as ISO standards or specific industry guidelines.
• Prepare for and manage site inspections related to security operations.

4. Team Leadership and Training

• Supervise, train, and manage the security team to ensure they are well-equipped to handle security duties.
• Conduct regular training sessions for staff on security protocols, emergency procedures, and threat identification.
• Foster a culture of security awareness among employees through educational programs.

5. Security Policy Development

• Develop and enforce security policies and procedures that align with the organization's goals and legal requirements.
• Ensure all employees are informed and adhere to company security protocols.
• Regularly review and update security policies in response to evolving threats or operational changes.

6. Collaboration with Other Departments

• Work closely with other departments, such as human resources (for employee background checks), and facilities management (for physical security measures).
• Coordinate with local law enforcement and emergency services in case of security incidents or emergencies.
• Partner with senior management to align security goals with the company’s overall strategy.

Required Skills and Qualifications:

• Strong knowledge of physical security systems and protocols.
• Excellent leadership, organizational, and problem-solving skills.
• Familiarity with security technologies (CCTV, access control, alarm systems).
• Knowledge of relevant security regulations and standards.
• Ability to remain calm under pressure and manage crisis situations effectively.
• Experience in risk management and emergency planning.
• Strong communication and report-writing skills.
• PLRD Licensed at least SSO Grade and above
• Least with own motorbike
• Able to commit day and night shift (24/7 response).

Responsibilities:

• Deliver data centre operations support across multiple data centres

• Respond to all alarms/alerts set in Data Center Infrastructure Management (DCIM), Server Automation Operations System (SAOS), CCTV, Access Control Systems (ACS), and other functions (EHS, Security, etc),

• Provide deep understanding and intelligence of the criticality and impact of the incidents to the resolver groups.

• Ensure detailed records of alarm handling activities, including actions taken, resolutions in ticketing tools and file incident reports.

• Be available to coordinate as an incident commander in event of an issue.

• Support program managers and facilitate project deliverables, improve overall operational and engineering initiatives.

• Conduct root cause analysis (RCA) to determine recurring problems to their source.

• Employ in-depth questioning and analysis techniques such as five whys to determine the underlying cause of the incident or problem.

• Handle ticketing system

• Perform duties in compliance with SOP.

Requirements:

• Diploma/Degree in Information Technology.

• 2 years+ experience in command center, service center, or similar 24x7 operations center environment

• Ability to quickly triage multiple incidents and assign the right priority based on risk and confidence levels

• Knowledge of technical elements associated with systems such as IP Networks, DC Environment and Server Health.

• Outstanding verbal and written communication skills required, work with minimal direction, meeting goals, attention to details and an eye for continuous improvements

• Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player required.

• Basic working knowledge of data protection policies such as GDPR and the need to keep sensitive information secure.

Job Scope:

• Support the maintenance and support of client's ICT systems.

This requires:

o working closely with the client's business users in scoping user requirements;

o budgeting and procurement of professional services to maintain and support ICT systems;

o strong project management and stakeholder engagement to ensure timely delivery and cost marksmanship;

• Manage client's ICT vendors to ensure satisfactory delivery of services.

• Support maintenance of existing client's ICT systems to ensure their smooth operations and availability, including management of contracts and change requests.

• Ensure that client's ICT systems comply with prevailing government ICT policies and requirements.

• Regularly identify and exploit appropriate technology, review and improve customers' work processes and conduct business process re-engineering when required

Requirements:

• Trained in Information Technology, Computer Science, Engineering (Computing/Telecommunication) or equivalent

• At least 3 years of relevant working experience in IT project management in the scoping, design, development, implementation and maintenance of web-based application systems

• Minimum 2 years of IT knowledge in Web Development, Cloud Technologies, Cloud Security, Agile Methodology, Database Management, and Troubleshooting and Technical Support

• Working knowledge of Cloud Service Providers, Cybersecurity, and ICT Governance will be an added advantage

• Good knowledge of computer concepts such as Operating Systems, Networking, Virtualization, Web Technologies, Cloud Computing, Deployment and DevOps, Security Best Practices,

• Self-motivated, drive, a good team players and strong ability to multi-task

• Excellent verbal, written communication and interpersonal skills

• Strong analytical, presentation and negotiation skills

Salary: TBA

Location: East

EA License No.: 96C4864

Reg. No.: R24121728

This position requires working in shifts.
Availability to work on weekends (Saturday and Sunday) and night shifts as required to ensure continuous coverage and support for customers.
You will work in accordance with the 3 shifts of 9 hours (1 hour overlap between shifts) to handle security incidents - investigate and provide security solutions. (The shift time may vary based on the project.)

We will be implementing an allowance claim for night shifts as follows:
Night Shift 1: SGD 15
Night Shift 2: SGD 20
Additionally, we will provide meal allowance for night shift 1 & 2.

3 Shift:
Day shift: 6.30am to 3.30pm
Night Shift 1: 2pm till 11pm
Night Shift 2: 10.30 pm till 7.30am

Responsibilities:

• Utilize cloud monitoring tools and dashboards to oversee the performance, availability, and health of cloud-based systems and services.
• Implement and customize monitoring solutions to ensure optimal visibility into cloud resources.
• Respond promptly to alerts generated by cloud monitoring tools, investigating and resolving incidents affecting cloud-based applications and infrastructure.
• Collaborate with cloud service providers to address and resolve platform-specific issues.
• Develop and implement automation scripts to streamline routine tasks, enhance efficiency, and support the scalability of cloud infrastructure.
• Contribute to the development and maintenance of Infrastructure as Code (IaC) scripts for provisioning and managing cloud resources.
• Ensure cloud environments adhere to security best practices and compliance requirements.
• Participate in security incident response and contribute to the ongoing improvement of cloud security measures.
• Maintain accurate documentation of cloud configurations, procedures, and troubleshooting steps.
• Update documentation to reflect changes in cloud-based services.
• Work closely with DevOps and development teams to understand application requirements and optimize cloud infrastructure to meet performance expectations.
• Monitor and analyze cloud resource usage to identify opportunities for cost optimization.
• Recommend and implement efficiency improvements to optimize cloud spending.

Qualifications:

• Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
• Basic experience working with cloud platforms such as AWS, Azure, or Google Cloud.
• Proficient in using cloud-native monitoring tools and dashboards.
• Strong scripting skills (e.g., Python, PowerShell) for automating cloud management tasks.
• Familiarity with Infrastructure as Code (IaC) concepts and tools.
• Understanding of cloud security principles and best practices.
• Knowledge of compliance standards relevant to cloud environments.
• Excellent communication skills with the ability to convey technical information to both technical and non-technical stakeholders.
• Ability to collaborate effectively with cross-functional teams and external cloud service providers.
• Flexibility to adapt to changes in cloud services, technologies, and industry best practices.
• Relevant cloud certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect, or Google Cloud Professional Cloud Architect may be advantageous.

This position requires working in shifts.
Availability to work on weekends (Saturday and Sunday) and night shifts as required to ensure continuous coverage and support for customers.
You will work in accordance with the 3 shifts of 9 hours (1 hour overlap between shifts) to handle security incidents - investigate and provide security solutions. (The shift time may vary based on the project.)

We will be implementing an allowance claim for night shifts as follows:
Night Shift 1: SGD 15
Night Shift 2: SGD 20
Additionally, we will provide meal allowance for night shift 1 & 2.

3 Shift:
Day shift: 6.30am to 3.30pm
Night Shift 1: 2pm till 11pm
Night Shift 2: 10.30 pm till 7.30am

Responsibilities:

• Utilize cloud monitoring tools and dashboards to oversee the performance, availability, and health of cloud-based systems and services.
• Implement and customize monitoring solutions to ensure optimal visibility into cloud resources.
• Respond promptly to alerts generated by cloud monitoring tools, investigating and resolving incidents affecting cloud-based applications and infrastructure.
• Collaborate with cloud service providers to address and resolve platform-specific issues.
• Develop and implement automation scripts to streamline routine tasks, enhance efficiency, and support the scalability of cloud infrastructure.
• Contribute to the development and maintenance of Infrastructure as Code (IaC) scripts for provisioning and managing cloud resources.
• Ensure cloud environments adhere to security best practices and compliance requirements.
• Participate in security incident response and contribute to the ongoing improvement of cloud security measures.
• Maintain accurate documentation of cloud configurations, procedures, and troubleshooting steps.
• Update documentation to reflect changes in cloud-based services.
• Work closely with DevOps and development teams to understand application requirements and optimize cloud infrastructure to meet performance expectations.
• Monitor and analyze cloud resource usage to identify opportunities for cost optimization.
• Recommend and implement efficiency improvements to optimize cloud spending.

Qualifications:

• Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
• Basic experience working with cloud platforms such as AWS, Azure, or Google Cloud.
• Proficient in using cloud-native monitoring tools and dashboards.
• Strong scripting skills (e.g., Python, PowerShell) for automating cloud management tasks.
• Familiarity with Infrastructure as Code (IaC) concepts and tools.
• Understanding of cloud security principles and best practices.
• Knowledge of compliance standards relevant to cloud environments.
• Excellent communication skills with the ability to convey technical information to both technical and non-technical stakeholders.
• Ability to collaborate effectively with cross-functional teams and external cloud service providers.
• Flexibility to adapt to changes in cloud services, technologies, and industry best practices.
• Relevant cloud certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect, or Google Cloud Professional Cloud Architect may be advantageous.

1. Conduct complete category analysis and deep dive on their performance by analysing category data to derive consumer trends , opportunistic upsides and areas for continous improvement.

2. Based on data driven conclusions provide insights and recommend actions to take.

3. Evaluate promotion data results and its effectiveness to derive decisions to support better future promotion activitis

4.Present sales data and trends and insights in weekly sales meetings to stakeholders.

5. Expert users in MS Xcel , MS office and other Generative AI tools in the marketplace for effective communication of sales data.

Role Responsibilities

• Perform on-prem and cloud system management in Microsoft, Virtual (VMWare or Hyper-V), Azure and Microsoft 365 cloud infrastructure such as Exchange Online,SharePoint, Teams, etc
• Participate in design, system set-up and configuration, implementation and deployment of new server and Azure/AWS Cloud Technologies
• Maintains hardware, software and network firewalls and encryption protocols.
• Administers cybersecurity policies to control physical and virtual access to systems.
• Performs network security audits and testing and evaluates system security configurations to ensure efficacy and compliance with policies and procedures.
• Maintaining and supporting ISO/IEC27001 activities
• Responds to cybersecurity breaches, identifies intrusions and isolates, blocks and removes unauthorized access.

Requirements / Qualification

• Possess a Degree/Diploma in IT or equivalent
• Experience in leveraging industry standards and frameworks such as ISO/IEC 27001
• Hands-on experience on administrating Microsoft 365 cloud technologies such as Exchange Online, SharePoint Online, Microsoft Defender and Microsoft Intune
• Hand-on experience with implementing and configuring Azure/AWS cloud technologies such as virtual machines, application services, load balancer, SQL Managed Instance, site to site VPN, storage solutions, network, security, logging and monitoring
• Working knowledge in one or more security and privacy domains such as: security governance policies and procedures, risk management, compliance, access control, network

About Marvell

Marvell’s semiconductor solutions are the essential building blocks of the data infrastructure that connects our world. Across enterprise, cloud and AI, automotive, and carrier architectures, our innovative technology is enabling new possibilities.

At Marvell, you can affect the arc of individual lives, lift the trajectory of entire industries, and fuel the transformative potential of tomorrow. For those looking to make their mark on purposeful and enduring innovation, above and beyond fleeting trends, Marvell is a place to thrive, learn, and lead.

Your Team, Your Impact

You will be part of the Marvell Quality Management System (QMS) team that plays a crucial role in maintaining high standards within the company. The team develops and implements efficient and effective quality system processes, ensuring that complies with relevant industry standards and also focuses on meeting and exceeding customer expectations. The QMS team continuously looks for ways to improve processes. This could involve streamlining workflows, adopting new technologies, or refining existing methods to enhance efficiency and effectiveness.

What You Can Expect

• Manage Agile PLM Processes: Oversee the process and workflows for Product/Process Change Notices (PCN) and Technical Document Change Orders (DCO) in Agile PLM tool.
• Prepare PCN Documents: Ensure PCN documents are properly formatted and content-ready for routing, approval, and publishing.
• Complete Document Change Orders: Verify all document change orders are finalized and coordinate release for internal/external use.
• Administrative Support: Provide primary administrative support for PCN customer distribution within the Customer Portal.
• Customer-Specific PCN Forms: Assist in completing and submitting customer-specific PCN forms on designated customer sites.
• Quality Document Maintenance: Maintain frequently requested quality documents in the Customer Portal.
• Resolve Agile Errors: Collaborate with users and IT to resolve Agile system errors.
• Support Cross-Functional Projects: Participate in cross-functional projects, including system and process integrations, data migration, and automation initiatives.
• User Training: Support process training sessions, including one-on-one coaching, on document control tools, processes, and best practices across Marvell.
• Process Metrics Dashboard: Sustain PCN and DCO metrics dashboard and publish reports on change status, cycle times, and other relevant metrics.

What We're Looking For

• Bachelor of Science degree in Quality, or related technical discipline
• 10+ years of experience in a quality system process management, ISO9001 compliance, change control process, Agile /Oracle tools.
• In-depth technical knowledge of Agile/Oracle.
• CAPA and problem-solving techniques, i.e. 5 WHYs, Fishbone diagram, etc
• Familiar with Product/Process Change Notification process.
• Familiar with continuous improvement methodologies, i.e. Kaizen, 5S, Lessons Learned
• Background in semiconductor manufacturing/assembly or product/test (IC and Board).
• Demonstrated experience with change control management, end of life process, corrective and preventive action, waiver/deviation and other quality management related processes
• Excellent written and oral communication skills
• Proficient with MS Office & data analysis tools

To apply, please submit your application via this link: Marvell Careers

Roles & Responsibilities:

• 7 years of experience in financial services, with a focus on Murex risk management.

• Proven experience in configuring and maintaining the Murex risk engine.

• Strong understanding of market risk management principles, including VaR and stress testing.

• Excellent analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.

• Familiarity with Market Risk Aggregation (MRA) and Market Risk Engine (MRE) configurations.

• Knowledge of regulatory frameworks, particularly FRTB.

• Excellent communication and stakeholder management skills.

We are seeking a talented HR System Analyst with a strong IT background to join our dynamic team.

Responsibilities:

• IT Systems Integration:
  • Collaborate with IT department to ensure seamless integration of HR systems (e.g., HRIS, payroll, performance management) with the company's overall IT infrastructure.
  • Troubleshoot technical issues related to HR systems and provide timely solutions.
  • Collaborate with stakeholders to gather requirements and ensure that the HR system meets their specific needs
  • Deliver training programs to staff on how to effectively use HRIS systems

• Data Management and Reporting:
  • Ensure data integrity and accuracy within the HRIS system, including data entry, validation, and reporting
  • Utilize HR data to generate meaningful reports and insights for strategic decision-making.
  • Analyze HR metrics to identify trends, areas for improvement, and potential cost savings.

• Process Automation:
  • Identify opportunities to automate HR processes using technology to improve efficiency and accuracy.
  • Implement and maintain automated workflows and systems.

• HR Operations Support:
  • Provid HR operations support ie) employee onboarding, offboarding.
  • Ensure compliance with relevant employment laws and regulations.

• Stakeholder Relationship Management:
  • Build and maintain strong relationships with stakeholders, understanding their unique HR needs and providing tailored solutions.
  • Proactively address stakeholders inquiries and concerns, ensuring a high level of internal customer satisfaction.

Qualifications:

• Bachelor's degree in Human Resources, Information Technology, or a related field.
• Strong understanding of HR processes, best practices and employment laws
• Experience with HR information systems (HRIS) and other HR technology tools.
• Proven ability to analyze data and generate actionable insights.
• Excellent communication and interpersonal skills.
• Strong problem-solving and analytical abilities
• Ability to work independently and as part of a team.

EA License No: 96C4864

Reg. No.: R24122513

Overview:

OSI is seeking a Dynamics 365 F&O Business Analysis Manager for finance, takes an end-to-end, process-based approach to address key business challenges within the Financial area. As a Functional manager are challenged to understand and respond to clients' varied business and work with clients to rapidly enhance the internal capabilities needed to continuously improve operational and innovation performance. Our core offerings target different aspects of a client's value chain - both across the enterprise and at the intersections of assets, process, polices, and people delivering value.

As a Business Analysis Manager, in the Dynamics 365FO Practice you will use your strategy and operations consulting skills, business process knowledge, and other methodologies and tools to quantitatively analyze issues and drive solutions to transform our client's business.

Requirements:

Conduct Workshops and work meetings with the customer with the purpose of:

• Gather process and functional requirements as an input to application design.
• Lead process and functional design activities.
• Lead FIT/GAP Analysis for D365 FO.
• Lead application design and architecture components in D365 FO.
• Developing and testing detailed functional designs for business solution components and prototypes in D365 FO.
• Perform application design, configuration, test, and deploy activities.
• Planning and executing data conversion activities.
• Driving test planning and execution.
• Project and program management that exhibits leadership in process re-engineering and implementation of process, technology, strategy, and organizational change.
• Conduct Knowledge sharing sessions on the Microsoft Dynamics 365 functional Capabilities.
• Oversee Microsoft Dynamics 365 for Operations and Dynamics AX Technical Support team and manage the team on a day to day basis. The team is currently 5 team members and expected to grow to 8-10 persons.
• Lead a smooth transition from the Project Implementation phase Operations phase for projects and ensure good technical support is provided to the client.
• Monitor the team activities and work closely with the team for seamaless support to the customer, train and support work related issues.

Qualifications:

• Graduate in Finance domain and having at least 10 years of experience in D365 F&O.
• MBA / CA qualification is an added advantage.

· Greet guests and visitors warmly and make them feel welcome and attended

· Manage guests/customers queries, requests, feedbacks

· Answer phone an email inquiry from potential guests in a timely and respectful manner

· Receive and redirect mail, phone calls, packages, etc

· Anticipate guests needs to accommodate them and provide an exceptional guest experience

· Perform basic administrative/secretarial/reception duties

· Maintain inventory of supplies and order new stock as needed

· Running errands to assist guests/customers

· Handle promotion for events, voucher claims etc

· Record incident reports and assist in follow up actions (if any)

· Ensure that guest spaces and lobby are always clean and tidy

· Any other ad hoc duties as assigned

Contract Duration: until Apr 2025

Salary: SGD 4500 pm

Location: Changi Business Park

Job Title: Retail Support Officer
Job Description: The Sales Support Analyst is an entry level position responsible for participating in a range of sales support activities including analysis of sales outcomes, opportunities and the creation of proposals in coordination with the Consumer Sales team. The overall objective of this role is to assist in providing a full range of support services to sales people and client segments.

Responsibilities:
• Provide sales and service assistance for banking customers
• Ensure that all service queries are resolved timely
• Resolve sales problems by identifying and selecting solutions from acquired technical experience and precedent
• Deliver quality service to customers and refer potential customers to Acquisition Managers (GAT)
• Assist in meeting overall branch sales and service goals
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding the group, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:
• Relevant experience preferred
• Customer service experience preferred
• Working knowledge of related industry practices and standards
• Consistently demonstrates clear and concise written and verbal communication
• at least 3 years in a bank/financial institution; at least 5 years if no bank experience

Interested candidates please share your resume to [email protected] with all details like current salary, expected salary and notice period

Regards

Shashi (R23112213)

Just Recruit Singapore Pte Ltd (EA12C6295)

Role Overview:

As a Sales and Marketing Executive, reporting to and supporting the Senior Account Manager (Sales), you will play a pivotal role in expanding and maintaining a portfolio of clients by delivering top-tier security assurance services. Your responsibilities will include generating and following up on leads, supporting tender responses, client servicing, and contributing to marketing strategies to boost the company’s visibility and growth in cybersecurity solutions.

Key Responsibilities:

Lead Generation and Follow-up

• Actively generate new leads through networking, research, and industry events to expand the client portfolio.
• Follow up on inbound leads, schedule initial consultations, and provide potential clients with information about security assurance services.
• Track all leads in the CRM (Dynamics 365) and manage the lead nurturing process to ensure timely follow-ups and efficient progression through the sales cycle.

Sales Support and Deal Closing

• Participate in client meetings, presentations, and negotiations to clearly articulate the value of security assurance services, focusing on risk reduction, compliance, and enhanced security.
• Collaborate with the Senior Account Manager to drive deals to closure by handling objections, addressing client concerns, and aligning pricing strategies for mutual benefit.
• Work closely with technical presales and project management teams to ensure service deliverables meet client needs and expectations.
• Contribute to achieving sales targets by maintaining a full pipeline, supporting client relationship-building activities, and closing deals effectively.

Tender Follow-up and Coordination

• Assist in responding to tenders by collaborating with the technical team to gather necessary documentation, address technical questions, and ensure timely submission of proposals.
• Monitor tender progress, provide updates to the Senior Account Manager, and coordinate with internal teams to address follow-up questions or clarifications.

Client Servicing

• Provide proactive client servicing by addressing questions, maintaining ongoing communication, and coordinating regular check-ins to ensure satisfaction and identify new opportunities for growth.
• Support the Senior Account Manager in preparing for account reviews and ensure that client needs are consistently met.
• Respond to client inquiries and requests promptly and ensure timely resolution of any service-related issues in coordination with the relevant teams.

Marketing Collaboration and Support

• Work closely with the marketing team to develop and support campaigns that promote security assurance services, including digital marketing initiatives, email campaigns, and social media outreach.
• Analyse industry trends and competitive data to help refine marketing strategies and better align with client needs.

CRM and Data Management

• Update and maintain CRM records for all leads, interactions, and client data to ensure accurate sales tracking and reporting.
• Generate CRM reports to assist in forecasting, tracking pipeline health, and identifying opportunities for resource allocation.

Reporting and Forecasting

• Assist in the preparation of sales forecasts, providing data-driven insights to the Senior Account Manager for strategic planning.
• Contribute to pipeline and revenue projections by analysing CRM data and sales performance metrics.

Responsibilities:

• Collect all necessary data 72h- 24h before vessels departure (Tracking, SatComs, vessels
  Characteristics and Ops Constraints) in order to calculate the best routes and speed.
• Provide meteorological and oceanographical forecasts and observations data to vessels.
• Advice captains for their Passage Planning, before departure and during Ocean crossing.
• Optimize all vessel routes as well taking into account vessel’s observations to comment about Metaocean Forecasts.
• Monitor Vessel Performance, Data Collection, Model Calibration and Performance Analysis.

Requirements:

• Officer of the watch on OSV vessels for 2 years including passage planning operations.
• 2 years of offshore experience within a maritime company.
• Experience within a vessels weather reporting center or ops monitoring centre will be advantageous.
• Experience as Chief Mate or Second Engineer on OSV vessels, Gas-Carrier, Tanker or Bulk Carrier will be advantageous.
• Proficient in use of sea keeping software and ops software.
• Proficient in Excel, Powerpoint and JIRA.

Role:

• Establish procedures for setting up credit accounts for new clients
• Determine appropriate credit limits for each client
• Monitor clients’ credit ratings and overall performance
• Conduct written credit assessments for:Periodic reviews
  New account approvals
  Credit extensions
  
• Ensure business operations comply with current sanctions and regulatory requirements
• Assist in both internal and external audits and reviews
• Implement the annual compliance plan under the supervision of a senior compliance officer or team leader
• Support in reporting suspicious transactions
• Conduct compliance reviews
• Prepare and maintain documentation related to:Risk management
  Compliance
  Trade agreements
  Manuals
  

Requirements:

• Degree in business, marketing, or equivalent professional qualification
• Minimum 2 years of experience in credit or risk management roles
• Background in the oil and gas industry is an advantage
• Strong written and verbal communication skills
• Excellent analytical skills
• Strong interpersonal relationship abilities
• Organized, detail-oriented, and meticulous
• Fresh graduates are welcome to apply; remuneration will depend on experience

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout

Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 3 years experiences in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies:
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

EA License No: 96C4864

Reg. No.: R24121728

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout

Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 1 year experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

EA License No: 96C4864

Reg. No.: R24121728

Responsibilities:

a. Corporate Services system support: Design, build and maintain scalable, secure web services and distributed systems

b. Design and develop robust system for processes and market data-gathering, authentication and security

c. Ensuring a highly performant and responsive corporate service-UI

d. Help maintain existing codebase, infrastructure, test coverage, and documentation

e. Communicate requirements effectively within and across teams

f. Work with teams across product, engineering, and QA to drive your solution from development to production

Requirements and Skills:

a. 7+ years of engineering experience, ideally building products from ideation to launch with a strong engineering team

b. Professional experience with Python, Javascript, Typescript, or Go

c. Working knowledge of Django, FastAPI, or React.js and Redux

d. Experience monitoring and scaling microservice-oriented systems

e. Experience building and/or integrating with RESTful APIs

f. Familiarity with websocket architecture and implementation

g. Experience working with cloud-native AWS infrastructure and/or Kubernetes

h. Team-building and technical leadership experience

i. Being nimble and reacting quickly to changing business conditions

j. B.S. in Computer Science or a related field (M.S. a plus)

Responsibilities:

• Collect all necessary data 72h- 24h before vessels departure (Tracking, SatComs, vessels
  Characteristics and Ops Constraints) in order to calculate the best routes and speed.
• Provide meteorological and oceanographical forecasts and observations data to vessels.
• Advice captains for their Passage Planning, before departure and during Ocean crossing.
• Optimize all vessel routes as well taking into account vessel’s observations to comment about Metaocean Forecasts.
• Monitor Vessel Performance, Data Collection, Model Calibration and Performance Analysis.

Requirements:

• Officer of the watch on OSV vessels for 2 years including passage planning operations.
• 2 years of offshore experience within a maritime company.
• Experience within a vessels weather reporting center or ops monitoring centre will be advantageous.
• Experience as Chief Mate or Second Engineer on OSV vessels, Gas-Carrier, Tanker or Bulk Carrier will be advantageous.
• Proficient in use of sea keeping software and ops software.
• Proficient in Excel, Powerpoint and JIRA.