YWCA Fort Canning is a beautiful accommodation of 175 spacious rooms. Nested beside the lush surroundings of Fort Canning Park, it offers a discreet sanctuary of calm in the vibrant city. As you step into this quiet retreat, you enter into a world filled with warmth and serenity.

Our Front Office is a team of caring and service orientated professionals who are committed to provide exceptional experience for all our customers. We are looking for dynamic persons to join the team and contribute to our service offering.

Key Responsibilities:

· Manage front office operations

o Collaborate with various departments on guests' special requirements and requests.

o Develop operations plans for front office operations.

o Identify and resolve deviations and irregularities related to front office services.

o Implement operating procedures and service standards for front office operations.

o Manage personalised reception services for VIP guests' arrivals and departures.

o Monitor front office operations to ensure adherence to organisational standards and procedures.

o Monitor room inventory levels and reconcile discrepancies.

o Manage all room keys inventory are accurate.

o Attend to all incoming emails and follow up actions taken accordingly.

o Storage of luggage in the baggage room is properly controlled, recorded, and is neat and tidy at all times.

o Review operations reports and/or statistics to monitor and report departmental performance.

o Daily update of digital signage events board on F&B activities and events for the day is accurate.

· Drive service and operational excellence

o Build guest relationships to enhance return visits.

o Interact with guests to gather feedback on service quality.

o Manage service recovery for escalated guests' concerns and feedback with proper records.

o Manage team's service performance in response to guests' needs and requests to ensure guest satisfaction.

o Review and recommend systems and processes for workflow and productivity improvement.

o Manage cost control to keep departmental operating expenses within budget.

· Manage operational risks

o Manage emergency situations.

o Operationalise compliance management on data protection regulations and organisational security procedures for guest registration and credit and cash transactions.

o Where on night shift, all emergency and/or incidents should be duly reported immediately with records.

· Team Management

o Provide mentoring and guidance to improve staff work performance.

o Carry out daily briefing with team members.

o Upkeep proper daily operations records.

o Attend meetings when required.

· Any other tasks to be assigned by the Management.

Key Requirements:

· Diploma in Hospitality Management

· Minimum 5 years of relevant experience

· Strong working knowledge on Opera system

· Proficiency with Microsoft Word, Excel, and Outlook computer programs

· Shifts work including weekends and public holidays

· Strong communications and written skills

· Able to work independently and as a team

· Calm, efficient, and able to work well under pressure

· Good problem-solving and decision-making skills

· Well-groomed and possesses a cheerful disposition

· Good interpersonal skills

· A passion for delivering exceptional levels of guest service

We emphasize on a work culture of service, commitment, compassion, respect and team work and developing each individual to his/her fullest potentials. You can look forward to a stable and exciting career with us that is rewarding, meaningful and enjoyable.

As a senior business consultant, support Chief Regional Officer (CRO) of Mitsubishi Heavy Industries (MHI) group and Managing Director of Mitsubishi Heavy Industries Asia Pacific (MHI-AP) for company managements and regional strategies.

Supervise MHI Group risk management in the Asia Pacific region and provide expert knowledge and solutions for the development and implementation of emergency evacuation plans and business continuity plans.

Promote ESG management in the Asia Pacific region for the long-term growth of MHI Group, and provide expert knowledge and solutions for the development of a sustainable society.

Regional strategy

Provide supports for regional strategy for the Asia Pacific region coordinating initiatives among group companies in the region in collaboration with the country representative.

Risk management

Supervise MHI Group risk management activities and provide expert knowledge and solutions for the development of emergency evacuation plans and business continuity plans.

Conduct and implement evacuation plans in the event of contingencies such as natural disasters, pandemics and conflicts

ESG activity

Lead the development of ESG management policy for the Asia Pacific region, consistent with MHI Group Sustainability Management Policy.

QEHS activity

Presides over QEHS Committee and leads the QEHS activities of MHI-AP.

Requirements

· Bachelor degrees related to business, such as management, economics and law.

· Minimum 15-year experience on:

(i) developing business strategies;

(ii) leading risk management activity;

(iii) managing department in multi-national company in manufacturing or engineering industry.

· Open-mindedness towards different cultures (to interact with parties from various backgrounds as a contact person at the regional headquarters)

· Good communication skills

· Good interpersonal skills and oral and written capabilities, including the ability to build professional relationships with government and other outside organization.

· Extensive understanding and multi-year experience on corporate practices and culture in MHI Group

· Excellent Japanese Language skills (JLPT N1 or equivalent level) in both business writings & speaking in order to coordinate & communicate precise information with Japanese stakeholders in the APAC region / counterparts in Japan HQ.

· International Travel.

Job Description

• Manage the site works
• Planning, Supervising & Coordinating Project
• Ensure quality work is being achieved
• Ensure safety regulations are being complied with
• Attend site meeting
• Monitor the site progress and have good knowledge in project management to ensure project is scheduled to complete in time
• Raise the RFI to Main Contractor
• 5.5 days work (Monday to Friday 8am to 5pm & Saturday 8am - 12pm)

Requirements

• Possess Diploma or Degree in Civil Engineering or equivalent
• Mininum 5 years experience
• Relevant experience in RC structure works
• Strong skills to control the site progress
• Able to work independently and cope in a fast-paced environment
• Well-versed in construction sequence, principles and regulatory requirements
• Independent, diligent, meticulous and highly motivated with excellent team spirit
• Proficient in Microsoft Office

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for SMU Academy (SMUA).
• Hybrid work environment to support and optimize daily operations on the Learning Management System (LMS).
• Manage the creation of learner accounts within the LMS and ensure the assignment of courses aligns with the enrolled learners.
• Create and administer Webinar sessions in the LMS.
• Maintain the synchronization of assessment results with learners' accounts on the LMS.
• Provide dedicated support to learners and trainers, assisting in resolving any LMS-related issues they encounter.
• Actively contribute as a pivotal team member in supporting and implementing a new LMS for the Academy.
• Occasional duty to support Academy courses, averaging 2-4 times a year. Flexible off days will be compensated for work deployments after office hours.

https://academy.smu.edu.sg/overview

• Diploma or Degree with at least 2 years of relevant work experience.
• Self-driven, resourceful, and adaptable to changes well.
• Meticulous, analytical, and proactive to tasks.
• Possesses strong collaborative skills, fostering effective teamwork.
• Prior experience with LMS, TMS, and/or e-learning authoring tools would be preferred.
• Familiarity with Power BI, Python, and/or Power Automate will be advantageous.

#LI-LK1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

The candidate required to perform the following functions.

· Supporting and maintaining the shop network systems (POS, Firewall, Leased / ADSL lines, etc)

· Interface with users & identify computer related needs and provide appropriate software & hardware support.

· Assist with diagnosing & resolving problems with servers, desktops, networks & all other related equipment.

· Servicing of user’s requests and providing support for all in-house software requirements.

· Administration of the network servers.

· Carrying out the upgrading of the shop systems (POS, network, servers, desktops & related equipment / software).

· Track and maintain accurate records of all equipment, software, incidents, activities and services provided.

· overseeing system administration, network, cybersecurity, and support.
Assist in the disposing of obsolete, defective or non-serviceable equipment.

· Optimize IT infrastructure, including servers, networks, and hardware.

· Implement and monitor security measures against cyber threats.

· Ensure routine backups are performed and the anti-virus software is always up to date.

· Ensure IT practices comply with laws, regulations, and industry standards.

· As and when required, will provide briefing to the users on the usage of the office systems (standard applications, office network and related processes).

· Managing software and hardware installations and upgrades.

· Any other tasks assigned by reporting Director

Requirements:

Bachelor Degree in computer and information system fied

Minimum one year experience

Job Responsibilities

· Consolidate financial reports for management and statutory reports on a monthly, quarterly and yearly basis.

· Participate in annual budgetary exercise.

· Perform risk-based audits of business processes on the areas of financial, operations and compliances.

· Manage treasury activities in FX management, bank account management, cash and liquidity management and intercompany funding based on group treasury policies.

· Review and analyse cash positions and cash flow forecasts to ensure an optimal level of cash in each entity.

· Provide supports to directors and managers in relations to ad hoc projects and initiatives.

· Work with respective division and directors in long-term strategy formation, revenue budget setting process, funding request and the identification of new opportunities for the business.

· Familiar with financial software,such as Accpac-Sage 300 etc.

Job Requirements

· Degree in Accountancy or any equivalent qualification.

· Minimum 3 years of relevant working experiences.

· Audit experience preferred.

· Proficient in Microsoft Office Application.

· Inquisitive, meticulous, good time management, possess good logical, analytical and process flow skills.

· Able to work well in a team and adapt to a fast paced and dynamic environment.

· Full-time job only.

. Singapore citizens or Singapore PRs,speak English and Chinese are preferred.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Administrative Support: Support OIE team with administrative matters including finance, travel, procurement, and scheduling.
• Procurement: Handle procurement processes in line with the organisations guidelines and processes. Ensure that all purchasing activities adhere to the companys policies and quality standards.
• Budget Management & Reporting: Oversee and manage OIEs budget, ensuring all financial activities are conducted in line with allocated funds. Monitor expenditure and provide timely and accurate financial reports to management for review. Prepare and present regular reports on budgetary performance, procurement efficiencies, and other administrative metrics.
• Travel Coordination: Organize travel itineraries, arrangements, and reimbursement. Liaise with travel agencies and service providers.
• Scheduling: Manage the scheduling and communication of OIE team meetings, appointments, business engagements, and events.
• Executive Assistant Duties: Provide administrative support to OIE Director, including calendar management, correspondence handling, and minute-taking.
• Associated Responsibilities: Providing any other administrative support to OIE team and, where needed, to Office of Partnerships & Engagement team.

• Diploma or Degree with minimum 3 years of relevant work experience.
• Education and/or experience in finance and business administration preferred.
• Demonstrated proficiency in budget management, procurement, and administrative support.
• Familiarity with office administration software such as MS Office, SAP, Prophix.
• Strong organizational skills with the ability to multitask and prioritize effectively.
• Good understanding of finance, procurement, travel, and claims processes.
• Good verbal and written communication skills.
• Detail-oriented with a high level of accuracy and efficiency.
• Ability to work independently and with a fast-paced and growing team.

#LI-XL1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Job Highlights

• Dynamic working environment
• Open and collaborative culture

Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.

Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named “Marie Villa” by the great-grandson of Singapore’s well-known philanthropist, the late Mr Tan Tock Seng.

Responsibilities:

• Assist with the set-up of the bar, ensuring that all areas are clean, tidy, and well-presented.
• Greet guests as they arrive and show them to their table.
• Provide menus and make recommendations to guests based on their preferences.
• Take orders and ensure that they are accurately recorded and transmitted to the kitchen.
• Serve food and drinks to guests in a timely and professional manner.
• Check on guests regularly to ensure they are satisfied with their orders and to address any concerns they may have.
• Handle any guest complaints or issues with a positive attitude and find a quick resolution.
• Ensure that all guests are properly billed and that payments are processed accurately.
• Assist with cleaning and maintaining the bar during and after service
• Maintain accurate records of inventory, orders, and sales on each shift
• Ensure the bar is well presented at all times

Qualifications:

• Previous experience in a similar role in the hospitality industry will be an added advantage.
• Excellent communication and customer service skills.
• Ability to work well in a team environment.
• A strong attention to detail and a passion for delivering exceptional service.
• Ability to work in a fast-paced environment and under pressure.
• Willingness to work flexible hours including weekends and holidays.
• Ability to stand and walk for extended periods of peak time.
• Excellent communication and interpersonal skills, with the ability to work as a team.
• Good command of written and spoken English.
• Adaptable and outgoing with excellent interpersonal skill.
• Ability to work under pressure and be flexible as part of the pre-opening team.
• Passionate and enthusiastic with a positive ‘can-do’ attitude.

Career Description:

(a) Work on accounting, corporate secretarial, tax and related assignments under the supervision of managers and directors, to ensure that these assignments are executed based on the relevant professional requirements;

(b) Assist to prepare full set of management accounts and consolidated financial statements, business activity reports and forecasts for clients and other external stakeholders

(c) Provide guidance and supervise the work of junior colleagues on the accounting and related assignments;

(d) Work as a team member by sharing responsibilities, providing support and maintaining communication with colleagues on an effective and efficient basis;

(e) Develop and maintain professional relationships with clients; and

(f) Liaise with external tax and audit service providers of our clients, where necessary.

Career Roles and Responsibilities:

As a senior accounts executive, your primary roles and responsibilities are set out below:

• Liaising with clients to obtain supporting documents for the preparation of the management accounts..
• Identifying and highlight accounting issues.
• Record and process all business transactions in the accounting system using double-entry accounting.
• Ensure that accurate data are entered into the accounting system.
• Retrieve reports from the accounting system management or audit purposes.
• Assist to prepare period-end management accounts such as profit or loss statement, statement of financial statements and relevant supporting schedules.
• Prepare consolidation accounts.
• Drafting of unaudited financial statements with or without consolidations.
• Assist in accounting related administrative work, such as archiving of accounting files.
• Act in accordance with professional standards when providing accounting services.
• Work with relevant stakeholders (internal and external) to drive transformation through innovation and digitalization to support the firm’s objectives; and
• Keep abreast with new software and technology within the market that can increase productivity and efficiency of the practice.

Requirements:

• Diploma/Degree in Accountancy or a professional qualification under ACCA, SCAQ and ICAEW schemes
• Minimum 1-2 years accounting/audit work experience in a public accounting firm
• Conversant and understanding of Singapore Financial Reporting Standards and Company Act
• Proactive, committed and a team player
• Possess strong interpersonal skills
• Possess initiative and ability to work independently

Benefits:

• Approved Training Organisation (ATO)
• Flexible Working Arrangements (FWA)
• Rapid Career Progression
• Training you to become a professional auditor/ accountant/ business advisors through on the Job trainings

Write in to us with your latest resume, expected salary and attach a recent photograph to [email protected]

We regret that only short-listed candidates will be notified.

Job Description

1. Handle Corporate Tax, Business Tax.
2. Prepare and review tax computation.
3. Handling financial statements.
4. Liaise with clients for tax matter.
5. Respond within short time frame as well as anticipating client queries
6. Keeping clients informed of tax status progress in relation to all aspects of the service provided
7. Guide the juniors.
8. Other ad-hoc duties assigned by Accounting & Tax department.

Job Requirement:

• Diploma/ Degree in Accountancy.
• Minimum 5 years of relevant experience.
• Ability to prioritise and meet the deadlines.

We regret that only shortlisted candidates will be notify.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to CF Administration Pte Ltd and its affiliates to collect, use and disclose your personal data for the purpose of recruitment.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.

Availability to work within opening hours (e.g. evenings, holidays, weekends)

Introduction

Our company is a world renowned MNC manufacturer of high quality Audio and Security Products for the global market. We are seeking to hire a Sales Engineer / Senior Sales Engineer for sales activities in Singapore.

Job Description

· Diploma/Degree in Electrical/Electronics Engineering or related discipline with minimum 5 to 10 years sales and marketing experience, knowledge and technical competency in BMS / ELV / Security / Fire Alarm / Pro-sound / Audio Visual / Public Address Systems.

· Proactive, resourceful and eager to explore new business areas.

· Good interpersonal and communication skills.

· Good contacts with Users/Property Developers/Consultants.

· Computer literacy in MS Office. Autocad will be an added advantage.

· Willing to travel when required.

Job Responsibilities

· Create product and functional specifications for the company’s products and promote to Users/Property Developers/Consultants for pre-tender requisites.

· Early identification of new projects and opportunities to promote the company’s products.

· Create list of projects from sales activities until tender, success is measured on whether specifications are used.

· Conduct market survey, analyze competitors’ activities and develop sales opportunities.

· Sales activities, road shows, exhibition and road shows.

· Prepare weekly/month reports to Sales Manager.

• Supervises overall activities at the Front Office section
• Acts as Manager on duty for the hotel, dealing with complaints, problem solving, disturbances, special requests and any other issues that may arise.
• Monitors occupancy for current day, changes during the day on bookings, arrivals, check- outs, conferences, and that all hostel departments have up-to-date information available.
• Handles and resolves guest complaints in a positive way, and reports concerns to management
• Familiarises in handling HIS system, emergency procedures and
• Supports the Association’s community service and other corporate projects.

Pre-Requisites

• Min. 3 years’ experience in similar capacity in the hospitality sector.
• Customer Service Oriented
• Excellent communication and problem-solving skills
• Ability to work well under pressure and in a fast-paced environment
• Able to interact with culturally diverse guests
• Able to work on shifts, including weekends and public holidays
• Demonstrates excellent customer service skills and provides quality service to guests.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is forOffice of Industry Engagement (OIE).
• Identify and profile SMUs core competitive strengths and key value propositions to industry through close working relationships with all internal stakeholders.
• Oversee the set up and management of industry engagement platform(s) to facilitate and coordinate external partnerships with the University.
• Lead the establishment of a university-wide key account and database management system through thorough review of the Universitys current account management practices while ensuring the requirements and needs of the Office are met.
• Conduct, in collaboration with the Business Development team, industry foresighting and competitive landscape analyses to establish industry strategic priorities to recommend markets and sectors of interest to pursue.
• Formulate business and engagement strategies, to deliver innovative and creative partnership frameworks that broaden and deepen relationships and build strategic alliances that supports the goals of the University.
• Establish an industry engagement governance framework to support the Universitys engagements, including but not limited to negotiation guidelines, cost-benefit analyses, engagement checklists, etc.
• Lead the coordination and enhancement of partnership related processes, such as working with internal administrators such as legal, research and tech transfer office to review and manage partnership and tech commercialization processes.
• Plan and organise regular internal stakeholders updates to keep them abreast on the Universitys industry engagement priorities and developments.
• Oversee the reporting of OIEs annual budget and forecast review of OIE operations for OIE Director.
• Manage reporting to the Universitys senior management on Industry engagement activities for OIE Director. Management report will include updates, analysis, recommendations, project expectations, roadmaps, key deliverables, and quantifiable goals.
• Represent OIE, together or in lieu of the Director in high-level meetings, events, and official engagements.

• At least a Bachelors degree; postgraduate degree would be an advantage.
• At least 15 years of relevant work experience required.
• Prior experience in economic agencies or public sector would be an advantage.
• Seasoned in business management, strategy, and governance.
• Leadership experience in leading and managing new offices, initiatives, or policies.
• Excellent interpersonal skills with ability to network at all levels, across cultures and backgrounds.
• Strong knowledge and experience in the higher education industry sector
• A proven track record in strategic planning
• A strong understanding of national, regional, and global business growth trends and opportunities
• Familiarity with other dimensions of industrial partnerships including intellectual property and technology transfer, government grants, grant and contract management, and philanthropic development.
• Outstanding written and communication skills, and a clear thinker and presenter
• Possess creative problem-solving, multi-tasking and analytical abilities.
• Resourceful, independent worker and a team player, with strong collaborative and influencing skills that enables collaboration with a wide range of partners.

#LI-JN1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

We are looking for an experienced marketing specialist who is preferably from a B2B background with strong project & event management skill and go-to-market experience. This will be a 1 year contract role supporting Singapore and Southeast Asia market, you will be assigned on project basis to support project owners to work closely with stakeholders and drive the required deliverables and outcome.

Roles & Responsibilities

• Work closely with business unit functions including Projects, Engineering, Business Development and Safety teams to develop and execute marketing and communication materials in the B2B segment
• Manage and be responsible for the end-to-end execution of campaigns, including creative development, media planning, and analysing and reporting on performance of marketing initiatives to stakeholders
• Develop collaterals and assets including videos, presentation decks, email campaigns, advertisements across a full spectrum of channels for marketing purposes
• Develop content for website, social media, industry conferences, exhibitions, editorials and business media
• Lead and manage events such as launches, engagement events, talks, seminars, for different audiences including but not limited to suppliers, customers, external stakeholders and internal stakeholders
• Work with and maintain relationships with external agencies to execute and optimise paid media campaigns including SEM, events, productions
• Ensure brand messaging and design consistency is in adherence to company’s guidelines across all communication channels
• Manage allocated marketing budgets and expenditures

Required skills and qualifications

• Excellent communications and presentation skills
• At least 4 years experience in a Marketing role
• Proficient in Microsoft PowerPoint, Excel, and Word
• Bachelor’s degree (or equivalent) in public relations, marketing, or communications discipline
• Strong understanding of CMS and CRM platforms such as Umbraco and Dynamics365 is a plus

Preferred skills and qualifications

• Candidate with practical experience in the energy/renewables sector is a plus
• Is proactive, positive and self-motivated with the ability to work independently
• Demonstrated ability in successfully working with cross-functional teams
• Strong in planning, managing and coordinating events or roadshows
• Strong interpersonal skills and stakeholder management
• Possess strong organizational skills and attention to detail necessary to prioritise multiple initiatives and projects
• Ability to adapt to a changing business with a strong willingness to learn
• Familiarity with content or customer management systems

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Senior / Event Services Manager is in charge of various group and catering (social / corporate / wedding) businesses.

What will I be doing?

As the Senior / Event Services Manager, you will be responsible for performing the following tasks to the highest standards:

• Communicate effectively with the Sales & Catering team members responsible for booking various group and catering businesses, as well as all other department staff members who will be involved in carrying out the needs of a group/guests.
• Ensure that all bookings are focused to yield maximum revenue per available function room.
• Response for successful execution of event and customer satisfaction to ensure customer remains loyal and books future business with Conrad Singapore Orchard
• Develop creative and attractive menu presentations for potential clients.
• Maintain an active trace / follow-up system on all personal sales calls and inquiries.
• Finalize all bookings, maximizing all revenue potential by upselling in all revenue producing areas while satisfying client needs.
• The ability to act as the liaison between the client and the hotel for all of the client’s needs (i.e. Hotel rooms, catering & events, audio visual, food tasting, transportation, off-site event recommendations).
• Have an excellent knowledge of hotel facilities, capacities and dimensions of the hotel’s function spaces.
• Review all function spaces with the Banquet Manager in regards to any requirements for a function.
• Maintain the policies set forth in the group sales / catering sales contract (i.e. deposits, cut off dates, attrition, rooming list, billing instructions).
• Conduct tours of the property with potential and existing clients.
• Provide input for weekly and monthly forecast.
• Coordinate with other departments on the needs of the group which will directly affect the department (i.e. amenities, arrival/departure time, deliveries).
• Plan and/or attend and/or participate in meetings with various operational departments as well as pre-convention meetings with groups to ensure on the quality of guest satisfaction.
• Achieve a yearly personal sales booking goal
• Listen and comprehend client’s need and goals.
• Actively participate in training opportunities
• Maintain a thorough concept of food cost and menu planning
• Respond to all telephone and walk-in inquiries regarding function spaces.
• Comfortably entertain appropriate clients.

Sales Administration

• Answer telephone inquiries and respond according to the Conrad’s standards
• Maintain an effective plan of correspondence.
• Prepare a monthly booking report and/or any other reports required by the Director of Catering
• To coordinate special events, promotions and publicity activities as assigned.
• Review all banquet event orders, daily and weekly banquet sheets to ensure accuracy in the content.
• Follow up on deposits made and ensure all payments are cleared after event.
• To update menu and price information when changes happen.
• Maintain all catering files in accordance with established procedures and standards.
• Maintain a friendly, caring and helpful attitude with clients, as well as other Hotel team members.
• Assist clients in the absence of a catering representative.
• Keep informed as to the daily hotel activities.
• Take ownership of the Delphi.fdc system.
• Find ways to make event services effort more effective and efficient through utilization of the Delphi.fdc system.

Generic Skills

• The ability to keep Director of Catering promptly and fully informed of all problems or unusual matters so that prompt corrective actions can be taken where appropriate.
• Maintain a professional appearance at all times and to conduct personal behavior in a mature professional business manner when representing the Hotel or brand.
• To be a sound analyzer and problem solver.
• To be a “do-er”, implementer, and action taker.
• Develop and use good business acumen and be a good “business operator”.
• Possess high level of accuracy and have an eye for detail, vigilantly attentive to detail, monitor quality and be obsessively service oriented.
• The ability to be versatile, flexible, show stress management, manage criticism and manage conflict effectively.
• Be a team player and have interpersonal sensitivity.
• Be a public ambassador for Conrad Singapore Orchard as well as Hilton Hotels & Resorts
• Respond properly in any Hotel emergency or safety situation.
• Perform other tasks or projects as assigned by Hotel management and staff.
• Provide feedback in a timely, professional and constructive manner.
• Ready to support any operational crunch within the Hotel, off-site events or Hotel run events.
• Ready to support community initiatives by the Hotel as our contribution to society.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Senior / Event Services Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Excellent reading, writing and oral proficiency in the English Language
• Flexible with working hours, able to work weekends and public holidays when necessary
• Ability to communicate in a second language is beneficial
• Minimum 2 – 3 years previous catering sales / conference services experience
• Able to work under pressure
• Strong selling and client communication skills

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job Scope:

• Carry out discharge plan assessment for inflight cases to facilitate and expedite patient discharges to community hospitals
• Provide timely information to patients and family members and assess their needs when choosing a suitable community hospital
• Document the assessment, care plans, and outcomes timely and accurately in the appropriate IT systems
• Monitor the referral trends and identify service gaps and any transfer delays
• Provide supervisory, guidance and foster collaboration among team members
• Develop career progression pathway for team members and competency test of the team
• Perform any other duties as assigned

Job Requirements:

• Bachelor Degree in Health Science / Nursing or related fields from a recognized institution
• Preferably with 5 years of experience in a supervisory role
• Strong leadership and team management skills.
• Excellent communication, presentation, and interpersonal skills.

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities

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JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Choong Yi Han

EA Personnel Reg No: R2196526

JOB SUMMARY

Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.

OR

• 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.

CORE WORK ACTIVITIES

Administering Employee Training Programs

• Promotes and informs employees about all training programs.

• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.

• Helps employees identify specific behaviors that will contribute to service excellence.

• Ensures employees receive on-going training to understand guest expectations.

• Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.

• Meets with training cadre on a regular basis to support training efforts.

• Observes service behaviors of employees and provides feedback to individuals and/or managers.

Evaluating Training Programs Effectiveness

• Monitors enrollment and attendance at training classes.

• Meets regularly with participants to assess progress and address concerns.

• Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.

• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.

• Measures transfer of learning from training courses to the operation.

• Ensures adult learning principles are incorporated into training programs.

Developing Training Program Plans and Budgets

• Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision.

• Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.

• Makes any necessary adjustments to training methodology and/or re-trains as appropriate.

• Aligns current training and development programs to effectively impact key business indicators.

• Establishes guidelines so employees understand expectations and parameters.

• Develops specific training to improve service performance.

• Drives brand values and philosophy in all training and development activities.

• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.

Managing Training Budgets

• Participates in the development of the Training budget as required.

• Manages budget in alignment with Human Resources and property financial goals.

• Manages department controllable expenses to achieve or exceed budgeted goals.

• Utilizes P-card if appropriate to control and monitor departmental expenditures.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Responsibilities

• Responsible for design development for foundation system, deep excavation, tunneling and/ or land reclamation works under supervision of a team leader.
• Responsible for analysis and design of geotechnical and structural elements.
• Assist team leader to liaise and coordinate with clients, contractors for the design development
• Review soil profile and perform geotechnical design calculation for preliminary studies.
• Lead in the preparation of detailed design reports, calculations, and drawings.
• Perform geotechnical analysis and geotechnical findings.
• Responsible for geotechnical design development and assessment including ground improvement works, foundation design, ERSS and Instrumentation
• Oversee feasibility studies and prepare weekly reports & work programs.
• Conduct site surveys, monitoring and review instrumentation readings, also involved in Risk Management
• Prepare and compile technical reports and drawings.
• Plays a key role in client management and client satisfaction.
• Liaison with project stakeholders, clients, other consultants, contractors, relevant authorities.
• Assist with authority submission requirements for geotechnical works.

Requirements

• Bachelor’s / Masters degree in Civil or Geotechnical Engineering
• Minimum 7+ years of relevant experience in Geotechnical
• Familiar with numerical analysis of soil structure interaction
• Conversant with local codes and authority submission procedures
• Excellent technical and project management skills
• Familiar with Plaxis and Slope/W
• Conversant with statutory code and requirements for site supervision, quality control procedure and construction administration.

To be responsible for planning, developing new room sales business while maintaining and servicing. existing accounts.

Responsibilities

· To be responsible for securing rooms sales from corporations, travel agencies and leisure markets.

· To assist General Manager and DOS in planning and formulating sales strategies for the rooms department.

· To conduct daily sales calls (about 4-6) and visit potential clients to promote and sell the guest rooms as well as to secure tour group reservations for meal periods at the coffee house.

· To liaise closely with the Front Office, Reservations and Housekeeping to up sell whenever possible and to ensure effective management of room inventory, ensure cleanliness and comfort of the rooms and for any other matters pertaining to the needs and requirements of the customers.

· To prepare proposals, contracts and confirmation letters, monthly rooms Sales Forecast and revenue and other correspondences and forms required to ensure smooth operations of all the department.

· To discuss special rates and requests with the DOS and General Manager.

· To follow up with the customers to obtain feedback of the service rendered and conducts post mortem sessions when necessary with the operations personnel to minimise guests' complaint and regularly meet with fellow team members to explore avenues to improve the rooms sales.

· To seek market intelligence, visits competitor hotels and compile a feedback report on a quarterly basis for the DOS and General Manager on the prevailing and expected market trends and highlights any new developments in the market. Based on these market intelligence, he/she and the General Manager will formulate pro-active strategies and plans to ensure that YWCA Fort Canning’s business and profitability is sustained.

· To attend the monthly Sales Meeting to present his monthly sales report and provides feedback on the market situation and competitors’ analysis and contributes ideas to improve business and to achieve his gazetted profits in his area of responsibility.

· Apply strategies in diverse situations to manage work relationship within the organisation or with external parties to build a stronger and effective team.

· Support any ad-hoc task as assigned by the management.

Requirements :

· Minimum 5 years of relevant experience of which 3 years in corporate sales preferably in Hospitality, or Leisure sector.

· Familiar with different market segments and proven good sales track record of managing corporate accounts in relevant sectors. · Sound knowledge in long term sales strategies and associated practices.

· Drive for result, self-motivated with excellent time management and multitasking skills

· Excellent communication and written skills.

· Good computer skills in Microsoft Word, Excel and Powerpoint.

· A good team player and demonstrates high initiative.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Team Leadership and Development
  • Lead and develop the new full time LKYGBPC (Lee Kuan Yew Global Business Plan Competition) team to achieve excellence in their roles.
  • Oversee and motivate a large team of LKYGBPC staff, student volunteers and contractors responsible for various competition aspects, foster collaboration and ensure everyone is aligned with the competitions vision.
  • Own overall responsibility for the successful execution of the associated LKYGBPC activities.
• External Relations and Partnerships
  • Fosters relationships with local stakeholders to ensure that the event benefits and integrates with the Singapore community.
  • Develop and execute a strategic fundraising plan, cultivates relationships with potential sponsors, negotiates deals and ensure sponsors get maximum value from their involvement.
  • Works with internal and external PR team to craft compelling narratives, manage media inquiries and maintain a positive public image for the event.
• Operational Excellence
  • Develop and manage program timelines, milestones, and deliverables.
  • Oversee the budget of the competition and ensure effective allocation of resources.
  • Coordinate and oversee the logistics during the roadshows and the grand finals, and ensure a seamless technical experience, including but not limited to IT, software, audio-visual equipment, stage setups and lightings for all activities.
  • Continuous monitoring of the impact of the LKYGBPC.
  • Prepare and present timely performance reports, outlining key metrics and areas for improvement to management.
  • Identify and mitigate risks associated with the activities, including but not limited to crowd control, security and other unforeseen circumstances.

• Degree from a university, in any discipline.
• 5 to 8 years of experience in fast paced working environments, preferably leading and overseeing global conference / event / competitions.
• Strong fundraising and sponsorship development skills.
• Excellent project management and organizational skills.
• Effective communication, presentation and stakeholder management skills, ranging from senior level executives to student committees.
• Detail-oriented and team-oriented with a strong desire to be successful.
• Comfortable with minimal amount of direction, thrive in high pressure and high expectation situations.
• A keen sense of ownership and accountability and act with a sense of urgency to meet tight deadlines.
• Diligent, meticulous and outcome driven.
• creative problem solver.
• Up-to-date with industry trends in the innovation and entrepreneurship eco-system.
• Deep knowledge and network in the SE Asia innovation and entrepreneurship ecosystem is a plus.

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

• Provide Corporate Secretarial advice to clients.
• Prepare or renew minutes of Directors' and Shareholders' meetings as well as Directors' and Shareholders' resolutions for specific transactions.
• Manage a portfolio of companies.
• Ensure compliance with relevant statutory and regulatory requirements.
• Perform any duties and responsibilities as may be assigned by the Head of Corporate Secretarial.

Requirements

• Minimum 3-4 years of Corporate Secretarial experience.
• Minimum diploma qualification.
• Ability to prioritize and meet deadlines.

We regret that only shortlisted candidates will be notify.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to CF Administration Pte Ltd and its affiliates to collect, use and disclose your personal data for the purpose of recruitment.

The Write Connection Group is a premier education group in Singapore with 13 centres across the island and a head office. We are looking for a Senior IT Executive to join our Internal Operations Department to support our growth and expansion in Singapore and overseas.

Job Responsibilities

• Manage IT requests and provide IT support to TWC Group centres and head office, and ensure all IT tickets are responded to and resolved in a timely manner.
• Plan and conduct regular checks, analysis, diagnosis and troubleshooting for all TWC Group premises to ensure all software and hardware are up to date and effective, so as to prevent any possible disruptions in daily operations.
• Supervise, review and implement the organisation’s IT and digitalisation strategies and policies for all business processes in respect to the law, regulations, guidelines and IT standards.
• Provide recommendations to senior management on improvements, SOPs, risks, or policies regarding IT and digitalisation matters.
• Assist with the review, update and implementation of IT policies, SOPs and processes based on departmental needs, to minimise vulnerabilities, boost productivity and increase efficiency of IT systems and processes.
• Set up and maintain drives for all regular IT-related SOPs, guidelines, accounts, inventory and records, as well as other related information for IT Team and key stakeholders’ reference.
• Conduct research and maintain up-to-date understanding of the latest threats, vulnerabilities, mitigation, IT security, industry best practices, regulations.
• Provide all TWC staff with the necessary IT equipment and access to relevant company resources. Maintain and update an inventory for all IT equipment and access information.
• Perform installation, setup, configuration, migration, upgrading and testing of software applications, IT equipment and network.
• Maintain a back-up of relevant TWC data onto a secure space to safeguard the company's data and intellectual property.
• Provide IT support for company events (e.g. Town Hall Meeting and Staff Appreciation Night).
• Other IT related tasks and scopes.

Job Requirements

• Possess at least a Diploma (preferably IT, Computer Science, or a related discipline).
• At least 2 years’ experience in the IT field in a relevant role.
• Responsible and solution-oriented.
• Ability to learn to use Google Workplace (Sheets, Forms, App Script etc). Familiar or able to efficiently learn to handle HTML/CSS, Mac platform, Apple systems and devices.
• Able to organise tasks and work efficiently to meet tight deadlines with minimum supervision.
• Technically savvy and self-motivated learner.
• Possess excellent communication and project management skills to work with stakeholders from various departments and external teams.
• Proficiency in spoken and written Mandarin is a plus as future work will involve collaboration with international teams based in other countries in Asia.

Work Hours and Location:

• Work Days: 5-day work week (4 weekdays and 1 weekend). The weekend may be a Sat or Sun depending on roster.
• Work Shifts:
  • Weekdays: 10.30am - 7.30pm / 12.30pm - 9.30pm depending on the roster
  • Weekends: 8.30am - 6.30pm
• Work Location: TWC HQ, Guthrie House, Bukit Timah. (Candidates may be required to travel to various TWC centres when the need arises.)

Note to Applicant:

1. Please state your earliest start date.
2. Send your CV to [email protected]

Job Description & Requirements

· Co-ordinates schedules including setting appointments, maintaining calendar of activities and events.

· Organizes and schedules meetings and conference calls

· Assist with creation/modifications of online postings, spreadsheets, and other various documents

· Handle all sales related enquires and documents.

· Providing buddy back-up support / covering duties to secretaries who are absent.

· Collating and filing expenses, receipts, invoices and other documents.

· Performs adhoc administrative support functions.

Any other miscellaneous task as assigned by manager when necessary.

We are seeking an experienced accountant with a strong passion for the gaming industry to oversee financial operations, including but not limited to the following:

Job Responsibilities:

1. Develop and establish accounting standards for Singapore and other overseas entities;
2. Responsible for reviewing the Singapore's accounts and handle comprehensive accounting matters for other overseas entities (Indonesia, Hong Kong, Egypt, etc.), including but not limited to GL preparation, consolidation reports, and other statutory filings;
3. Complete the conversion and integration of company accounts within the framework of the headquarters' accounting rules;
4. Participate in the selection of overseas financial systems, collaborate with the IT department to identify financial requirements, and drive overseas IT development;
5. Coordinate local business, financial, and tax declarations for overseas companies, ensuring compliance with relevant regulatory requirements;
6. Continuously engage with project teams to understand financial needs and provide data support for financial analysis;
7. Participate in optimizing financial regulations and process improvements, organizing and strengthening the company's daily financial management.

Job Requirements:

1. Bachelor's degree and above, major in finance or any related field.
2. Minimum of 3 years of experience in a professional firm and at least 2 years of financial work experience, with preference given to those with experience in handling overseas accounts.
3. Bilingual in English and Mandarin, encompassing speaking, reading, and writing as this role requires interacting with Chinese stakeholders.
4. Familiarity with office software such as Excel, PPT; proficiency in BI, SQL, VBA, and other data analysis tools is a plus.
5. Strong logical thinking, effective communication skills, clear career planning, self-motivation for growth, and a sense of responsibility and resilience are essential.