Job Description:

• Assist in developing and building the Tax Advisory Team;

• Develop strong and enduring relationships with clients, centered on our firm’s 7Ps value system;

• Build market presence, reputation and credibility through contributing papers to professional bodies, publications and newspapers, conducting talks and seminars, and participating in committees relevant to brand building of the range of advisory services;

• Coach and mentor staff in the team; and

• Provide quality control and risk management on all advices issued by the firm.

Requirements:

• Degree or relevant post graduate/professional accounting qualifications

• Being an Accredited Tax Professional with SCTP will be an advantage

• Minimum 6 years’ relevant experience with IRAS or an international public accounting firm

• Possess passion, initiative, strong technical skills and an analytical mind

• Strong interpersonal and business communication skills

The Wolfgang Violin Studio. A music studio in Central District offers the position of

*Associate Operations

Manager(Front Desk and Customer Relations)*

About Wolfgang Violin Studio, founded in 2009, established a music academy in Singapore that focuses on Violin, Piano, and Cello.

In-house development and training will be provided for the suitable candidate seeking professional career development opportunities. Required attributes :

Outgoing person who enjoys engaging with customers.

Proficiency in spoken and written English

Adaptability in a fast-paced environment

Benefits include performance and incentive bonus, medical and insurance coverage, annual and sick leaves

Interested candidates, please send your resume to [email protected] complete details at

http://tinyurl.com/Associate-Mgr

• Develop and drive CRM strategy and plan effective end-to-end delivery of campaigns with the objective of achieving targets
• Create and manage communication plans that are aligned with the local marketing strategy and HQ marketing calendar to align with business objectives
• Work with local marketing team, retail and eCommerce team and HQ to implement lead nurturing and conversion campaigns and instore events aimed at enhancing customer experience, engagement and loyalty
• Analyse customer data to create detailed customer segments for targeted marketing
• Carry out detailed analysis and reporting on all CRM activities both instore and online
• Monitor and analyse campaign performance metrics to evaluate success and identify areas for improvement.
• Embed CRM in the overall business, communicating its value and telling the story behind the data to all teams
• Manage data capture initiatives both instore and online
• Manage CRM customer database effectively, ensure data quality with frequent monitoring, implement data hygiene processes, and oversee data governance ensuring legal compliance.

Job Requirement:

• Proven CRM experience in the luxury or premium sector
• Good knowledge of CRM software tools and applications (Salesforce, Google Analytics and MS PowerBI)
• Experience managing email campaigns for E-Commerce and Retail
• Experience with SQL to e.g. build target groups in SFMC is a plus
• Experience executing tailored email marketing campaigns and user journeys
• Experience of data management in compliance with local data management and protection regulations
• Knowledge of data analysis and reporting tools
• Good understanding of omni-channel best practices and proactive drive to explore emerging technologies
• Excellent communication and interpersonal skills and ability to build relationships at all levels
• Excellent organisational, prioritisation and project management skills
• A strong team player who is highly analytical and data driven and analytical
• Flexibility and willingness to travel internationally if required
• Passion for luxury retail and photography is a plus

We are looking for an Outlet Manager to join our dynamic team in a leading beauty and wellness company. As the Outlet Manager, you will play a pivotal role in overseeing the day-to-day operations of our outlet, ensuring exceptional customer experiences, and driving the success of our brand. If you are a passionate and results-driven individual with a background in beauty and wellness management, we invite you to be part of our innovative and thriving organization. Responsibilities may include but not limited to:

Drive a team of Consultants and therapists to optimize sales by upholding exceptional service and retail standards, ultimately achieving customer service and sales objectives.

Manage all aspects of refund and complaint cases to ensure resolution and customer satisfaction.

Gather customer testimonials, feedback form, before and after photos.

Brainstorm marketing strategies to boost outlet sales figures.

Identifying areas for enhancement and implementing necessary changes to elevate the overall customer experience and service standard.

Demonstrate resourcefulness, a service-oriented approach, active engagement, and effective hands-on management skills.

• Coordination of Rehearsals: Organize and manage rehearsals, ensuring that actors and crew are aware of schedules and any changes.
• Cue Management: Call cues for lighting, sound, props, and scene changes during performances, ensuring precise timing.
• Script Management: Maintain an updated script with all blocking, cues, and technical notes, also known as a "prompt book."
• Communication Hub: Serve as the central point of communication between the director, cast, crew, and technical teams.
• Technical Rehearsal Supervision: Oversee technical rehearsals, coordinating lighting, sound, and set changes to ensure everything runs smoothly.
• Props and Set Management: Ensure all props, costumes, and set pieces are in place and functioning correctly before and during the performance.
• Health and Safety: Ensure that the stage and backstage areas are safe, enforcing health and safety protocols for the cast and crew.

Responsibilities
Achieve growth and hit sales targets by successfully managing the sales team
Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
Present sales, revenue and expenses reports and realistic forecasts to the management team
Identify emerging markets and market shifts while being fully aware of new products and competition status
Requirements and skills
Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
Committed to continuous education through workshops, seminars and conferences
Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
Proven ability to drive the sales process from plan to close
Strong business sense and industry expertise
Excellent mentoring, coaching and people management skills
Ability to handle customers’ requests and complaints with grace
Ability to work under pressure and meet deadlines
Ability to work longer hours with prolonged period of standing.

58 RECRUITMENT PTE. LTD.

19C9772

88669863

• Oversee day-to-day financial matters, month-end and year-end accounts closing related to Payroll, which include:Maintaining complete and systematic records relating to employees' pay and must be thoroughly conversant with the relevant statutes and payroll regulations.
  Involved in payroll processing and its related duties
  Analyse reasons for variation in manpower expense for monthly adhoc reporting
  Regular review on compliance to statutory requirements.
  Supports and provides advice in structuring and developing the team to ensure smooth and efficient day-to-day Payroll operations.
  Liaise with internal and external auditors and/or tax agents on payroll related matters.
  
• Acts as contact point to institutional Finance and HR staff Partners closely to ensure organizational readiness and capability to deliver business results.

Requirements

• Minimum 5 years’ working experience in a finance function or financial shared service center, preferably in a supervisory role
• Hands on SAP HRIS system preferred
• Proficiency in Microsoft applications
• Strong leadership skills with ability to manage team members
• Good time management and organizational skills, as well as a customer-oriented mindset
• Possess excellent inter-personal and communication skills

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)
Recruit Express Pte Ltd
CEI No: R1333503
Company EA license : 99C4599

Responsibilities:

• Maintain high standards of software quality within the team by establishing good practices and habits.
• Identify and encourage areas for growth and improvement within the team.
• Collaborate with other software developers, business analysts and software architects to plan, design, develop, test, and maintain web-, desktop & mobile-based business applications.
• Assist in the collection and documentation of user’s requirements, development of user stories, estimates and work plans.
• Prepare reports, manuals and other documentation on the status, operation and maintenance of software.
• Design, develop, and unit test applications in accordance with established standards.
• Participate in peer-reviews of solution designs and related code. Package and support deployment of releases.
• Develop, refine, and tune integrations between applications.
• Assess opportunities for application and process improvement and prepare documentation of rationale to share with team members and other affected parties.
• Adhere to high-quality development principles while delivering solutions on-time and on-budget.
• Any other ad-hoc duties as assigned by superior.

Requirements:

• At least 3 years of experience as a Software Developer
• Higher Diploma / Bachelor’s Degree in Computer Science or related discipline
• Proficient with Microsoft .NET 3.5+ development using C#
• Experience with web development technologies including ASP.NET, MVC3, JavaScript, AJAX and CSS
• In depth knowledge and experience with core Microsoft .NET technologies including: ASP.NET, LINQ and EF/EF Core preferred
• Experience in Cloud technologies, primarily AWS and Azure will be advantageous
• Experience with agile development methodologies including Kanban and Scrum

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Senior Executive / Assistant Manager HRBP

Location (Nearest MRT): Buona Vista Station

Salary: Up to $5,500 Basic Salary (Depends on Qualification & Years of Experience)

Duration of Work: 6 Months Contract (Convertible to Permanent Staff)

Work Days & Hours: Mon to Fri, Office Hours

Responsibilities:

Talent Acquisition:

• Partner with department heads and hiring managers to understand their manpower needs and provide guidance on recruitment best practices.
• Develop and implement effective manpower planning and recruiting strategies aligned with the organization's goals and workforce planning needs.
• Manage the full-cycle recruitment process, including sourcing, interviewing, and onboarding.

Performance Management:

• Support in the development, implementation, and review of performance management processes, including goal setting, performance reviews, and feedback mechanisms.
• Engage division heads and managers on employee performance issues and provide advice on HR related matters.

Employee Engagement and Retention:

• Develop and implement initiatives to enhance employee engagement and satisfaction, such as recognition programs and feedback mechanisms.
• Conduct exit interviews to identify reasons for employee turnover and recommend retention strategies.

HR Projects and Processes:

• Execute and oversee HR projects, systems, and processes to match business requirements and objectives.
• Review existing HR processes to identify areas of improvement and drive initiatives that contribute to the overall HR efficiency and effectiveness.
• Ensure compliance with relevant labour policies, employment laws, and legislations.

Requirements:

• Minimum Diploma in human Resource / Related Field
• At least 3 years of relevant experience

Interested applicants, please Apply Now.

Kindly understand that only shortlisted candidates will be notified.

Fiona Leow (R21100211)

Senior Consultant

RecruitFirst Pte Ltd (E.A. 13C6342)

The Project Manager leads and monitors the execution of construction operations. He/She optimizes project plans, leads constructability reviews for construction, installation and assembly of components, equipment and systems and completion activities. He adheres and monitors compliance to the relevant regulatory and legislative requirements. He oversees the implementation of sustainable engineering strategies, procedures and guidelines to promote a culture of continuous improvement. He communicates information in a clear and concise manner and interacts proactively to obtain buy-ins of stakeholders. He possesses strong analytical, project management, problem-solving and decision-making skills. He works in a fast-paced work environment and has to travel occasionally to project sites. We are a design and build contractor, looking for a Project Manager who specializes in M&E trade to perform project management role.

Digital Marketer Responsibilities:

• Plan and execute digital marketing strategies (SEO, social media, email marketing, digital ads).
• Manage content on Instagram, Facebook, TikTok, LinkedIn, focusing on engagement and growth.
• Run SEO/SEM campaigns and manage paid ads (Google, Facebook, Instagram).
• Design email campaigns and analyze performance metrics.
• Use analytics tools (Google Analytics, Facebook Insights) to track and report on digital campaigns.
• Collaborate with influencers, maintain brand consistency, and drive online/offline sales.

Sales Executive Responsibilities:

• Organize and manage events monthly (in Booth and Store). Have experience and management is important.
• Drive event-based sales and exceed targets.

Requirements:
• 3+ years in sales/marketing (preferably jewellery industry).
• Proven sales track record, event execution experience.
• Strong interpersonal skills with a positive attitude that fosters a supportive and respectful work environment.

Join our team today!

• Up to $15k/month + Performance Incentives
• Exclusive Overseas Trips for Top Performers

UNLOCK YOUR CAREER POTENTIAL: EXCEL AS A CORPORATE BENEFITS MANAGER !

Join a team committed to excellence and innovation. Here, you'll play a vital role in enhancing the lives of employees through comprehensive benefits programs. We’re looking for motivated candidates to join our team and embark on a rewarding career path toward becoming a Corporate Benefit Manager!

What We Offer

A 2-Year Management Associate Program designed to equip you with the skills and knowledge needed to excel in this role Comprehensive training and ongoing guidance from industry experts Opportunities for professional growth and advancement A supportive and collaborative work environment

Why Join Us?

• Competitive Compensation: Earn up to $15k monthly, plus performance bonuses
• Professional Growth: Develop your skills and advance your career in a supportive environment
• Networking Opportunities: Expand your connections with industry professionals and potential clients
• Career Advancement: Clear pathways to senior leadership positions
• Exclusive Incentives: Top performers enjoy special rewards, including overseas trips

About the Role

• You'll be responsible for recommending our employee benefits programs to businesses in Singapore.
• Key Responsibilities: Design and manage employee benefits programs (health insurance, retirement plans, etc.)
• Negotiate to secure competitive rates and services Support employees with benefits inquiries
• Collaborate with HR to align benefits with company objectives
• Stay up-to-date on industry trends to improve benefits offerings

Requirements

• GCE 'A' Levels, International Baccalaureate Diploma, or a polytechnic diploma
• 3-5 years of experience in employee benefits or HR
• Strong analytical, communication, and interpersonal skills
• Relevant certifications are a plus
• Must be a Singaporean or Singapore Permanent Resident
• Male candidates must have completed National Service
• Note: Commissions and incentives are based on individual performance. Terms & Conditions apply.

Approval code: AT16Oct24GI36
Wealth Coach LLP is a service firm supporting Andrew Ang & Associates, an agency unit of Prudential Assurance Company Singapore.

Job Description:

• Monitor and ensure product delivery velocity with good communication
• Be the leader spearheading new projects together with fellow data scientists.
• Provide guidance to junior staff and nurture them with the aim to build up a solid support force for data science-related product development
• Be the Product Owner for data pipeline maintenance, initiate and coordinate deployment of enhancement whilst overseeing the overall stability of the pipeline
• Initiate enhancement of in-house forecast solution.
• Analyze forecast inquiries from local offices, proposing enhancements to the current models.
• Respond to the forecast system users' inquiries.

Requirements

• Proficiency in Python/SQL, capable of working independently or as part of a team
• Proficiency in Cloud Platform (GCP is preferred)
• Good knowledge of data engineering that covers data governance, database architectures and data pipelines
• Proficiency to review complex information, perform comparative analysis, and make recommendations based on findings
• Ability to perform BI analytics to present insightful messages with follow up actions
• Minimum 5 years' experience in SaaS product development preferred

Interested applicants please send your resume to [email protected]

Venessa Goh Wee Ni
R24124686
Recruit Express Pte Ltd
EA License No: 99C4599
RCB No.: 199601303W

We regret that only shortlisted candidates will be contacted.

The Job:

• Lead, coordinate, and manage joint lab projects in the field of materials and processing technologies, ensuring alignment with company goals and timelines
• Oversee the design, synthesis, and characterization of advanced polymers with debonding on demand functionality.
• Manage the Lead Technology Developer and Scientist
• (Processing Technologies), ensuring high-quality research and development.
• Apply project management skills to prioritize tasks, allocate resources efficiently and track project progress

The Requirements:

• PhD or Master’s in Material Science, Polymer Chemistry, or related field.
• 10+ years of industry experience, with at least 5 years in project management and leadership roles in material development
• Expertise in coordinating the development of materials with debonding on demand (DoD) functionalities and ensuring their commercial viability

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

• Gathering information and data to identify business requirements and processes
• Creation and maintenance of requirements documents and requirements management.
• Identification of improvement opportunities and support in redesigning the process to improve productivity and efficiency.
• Manage all testing activities required for system functionalities.
• Plans and administers training plan/schedule for users.
• Plan, organise and carry out change management activities to ensure smooth transition for any new systems, functions or processes.
• Any ad hoc duties as assigned

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

The Job:

• Oversee the admission process - provide a positive customer experience to the candidates before, during, and after their application
• Lead in facilitating the use and troubleshooting of backend IT systems
• Work closely with the Assistant Director to develop an effective marketing plan
• Organise and coordinate various marketing and promotional activities, including local and international information sessions and at selected education fairs and exhibitions, in a timely and cost-effective manner

The Requirements:

• Experience in administering postgraduate and executive programmes in Institute of Higher Learning or equivalent.
• Degree with at least 5 years’ experience in marketing and promoting Higher Learning or equivalent
• At least 5 years’ relevant experience in organising outreach activities

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

• Work with the Business Office Manager/HOD to establish and implement policies and procedures for billing.
• Supervise daily billing activities to ensure accuracy and timeliness.
• Process claims with internal and external parties in a timely manner.
• Review monthly unbilled receivables.
• Monitor accounts receivables for prompt payment.
• Prepare and present summaries, reports, statistics as required to monitor performance of staffs or billing activities.
• Handle patient inquiries and complaints.
• Plan career development and job redesign for subordinates.
• Serve as Departmental Security Controller for the Patient Accounting System and manage computer access.

Email: [email protected]
Whatsapp: 96503173
Telegram: @jesswongie


Jessie Wong Yuan Si
Personnel EA License No.: R2197171
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

The responsibilities includes but is not limited to:

Procurement Management & Sourcing

▪ Assist to embed the branch’s sourcing and outsourcing procedures in identifying, evaluating and selection of vendors

▪ Assist in the management of direct purchasing activities within the procurement unit, through managing end-user requisitions for facilities management services and consumable items and managing and monitoring of the procurement lifecycle.

▪ Monitor vendor performance to ensure compliance with contractual obligations and SLA.

▪ Conduct regular reviews of vendor services to perform due diligence on vendors.

▪ Administer a central contract database to ensure adherence and compliance to regulatory and Head Office policies, DOA and agreed procedures.

▪ Act as point of contact for vendor liaisons for system malfunctions and rectification

▪ Support the tracking, measurement, reporting and evaluation of supplier performance through internal and external governance meetings

▪ Build and maintain relationships with stakeholders and both internal and external service providers.

Vendor Risk Management and Outsourcing

▪ Facilitate vendor assessment and registration to ensure due diligence is conducted and approvals are in place before the vendor on boarding

▪ Provide support to BUs on Inherent Risk Questionnaire(IRQ) and Due Diligence Questionnaire (DDQ) process

▪ Facilitate name screening checks

▪ Review IRQs and DDQs submitted to determine the Engagement level risk

▪ Maintain an updated register of the onboarded vendors, required documentations and due diligence evidences in compliance to regulatory requirements.

Record management

▪ Assist with the record management process of the branch and work with record management vendor to ensure up to date accurate record of the items archived.

▪ Work with Group Corporate Services to implement the record management policy for the branch

Office management

▪ Organise and coordinate office administration and procedures to ensure organizational efficiency and safety and provide support to ensure adherence to expected service levels.

▪ Oversee facilities upkeep and maintenance including liaison with contractors for improvements and rectifications.

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

We’re seeking a skilled Culinary Manager to drive culinary innovation and development for our brands across multiple countries.

This is a corporate role focused on R&D, reporting directly to the Marketing Director.

Salary Range: $4,000 - $6,000

Key Responsibilities:

• Support brand teams with culinary expertise and innovative concept development to maintain competitive advantage.
• Leverage culinary skills and scientific knowledge to create commercially viable dishes and enhancements.
• Conduct research and development (R&D) of new dishes and limited-time offers (LTOs) to elevate menu offerings and drive sales.
• Ensure quality and consistency in the execution of new menu items across locations.
• Collaborate with cross-functional teams to align training programs and quality assurance with company goals.
• Provide insights on culinary trends, ingredients, and availability for strategic menu planning.
• Stay updated on global and local food trends and monitor ingredient sourcing.

Requirements:

• Degree or Diploma in Culinary Arts, Food Science, or equivalent.
• Minimum 3 years of relevant experience in culinary R&D.
• Strong written and verbal communication skills, with the ability to convey ideas effectively to diverse audiences.
• Proven track record in creating innovative and competitive culinary solutions.

Benefits:

• Competitive salary package
• Opportunities for career advancement in a growing, international organization
• A dynamic, creative work environment focused on culinary excellence

If you’re passionate about culinary innovation and want to make a tangible impact within the food industry, apply now!

Alpha HR Pte Ltd |EA License No. 24C2354
Alex Lee |EA Reg. No R24123784

Salary: Up to $8K

Job Scope:

• Develop and execute comprehensive regional consumer marketing strategies that align with overall business objectives and brand goals.

• Analyze and map the end-to-end customer journey to identify key touchpoints and opportunities for improvement in lead generation.

• Collaborate with cross-functional teams (sales, digital, customer service) to ensure a seamless and engaging customer experience.

• Develop strategies to enhance customer retention and loyalty, using insights gathered from customer feedback and data analysis.

• Design and implement comprehensive social media marketing strategies to increase brand visibility and engagement across multiple platforms.

• Create and curate compelling content that resonates with target audiences and aligns with brand messaging.

• Monitor social media trends and adjust strategies to maximize reach and impact.

• Collaborate with Business Intelligence team and conduct market research to identify consumer needs, preferences, and emerging trends within the region.

• Analyze marketing performance metrics and consumer insights to inform strategic decision-making and optimize campaigns.

• Plan, execute, and evaluate integrated marketing campaigns, ensuring alignment with overall business objectives.

• Manage budgets effectively and allocate resources to maximize ROI.

• Lead and mentor a team of marketing professionals, fostering a culture of creativity and innovation.

• Collaborate with country and regional marketing teams to align strategies and share best practices.

• Work with external agencies and vendors to ensure the successful execution of marketing initiatives and campaigns

• Ensure consistent messaging and positioning across regional campaigns, adapting content and creative assets to local markets as needed

• Oversee regional events, sponsorships, and promotional activities to drive consumer engagement and brand visibility

• Use data and analytics to measure campaign effectiveness, providing regular reports to leadership and making data-driven recommendations for optimization.

• Manage regional marketing budgets effectively, ensuring optimal allocation of resources to high-impact initiatives. Measure and report on campaign performance and ROI

Job Requirements:

• Min. Degree in Marketing/ Business in any field

• Min. 4-5 years relevant experience preferably with FMCG experiences

• A proactive attitude and a goal-getter mindset, demonstrating the ability to work independently and take initiative.

• Proficiency in social media platforms, digital marketing tools, and analytics software.

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

We’re seeking a skilled Culinary Manager to drive culinary innovation and development for our brands across multiple countries.

This is a corporate role focused on R&D, reporting directly to the Marketing Director.

Salary Range: $4,000 - $6,000

Key Responsibilities:

• Support brand teams with culinary expertise and innovative concept development to maintain competitive advantage.
• Leverage culinary skills and scientific knowledge to create commercially viable dishes and enhancements.
• Conduct research and development (R&D) of new dishes and limited-time offers (LTOs) to elevate menu offerings and drive sales.
• Ensure quality and consistency in the execution of new menu items across locations.
• Collaborate with cross-functional teams to align training programs and quality assurance with company goals.
• Provide insights on culinary trends, ingredients, and availability for strategic menu planning.
• Stay updated on global and local food trends and monitor ingredient sourcing.

Requirements:

• Degree or Diploma in Culinary Arts, Food Science, or equivalent.
• Minimum 3 years of relevant experience in culinary R&D.
• Strong written and verbal communication skills, with the ability to convey ideas effectively to diverse audiences.
• Proven track record in creating innovative and competitive culinary solutions.

Benefits:

• Competitive salary package
• Opportunities for career advancement in a growing, international organization
• A dynamic, creative work environment focused on culinary excellence

If you’re passionate about culinary innovation and want to make a tangible impact within the food industry, apply now!

Alpha HR Pte Ltd |EA License No. 24C2354
Alex Lee |EA Reg. No R24123784

Talent Acquisition:

• Partner with department heads and hiring managers to understand their manpower needs and provide guidance on recruitment best practices.
• Develop and implement effective manpower planning and recruiting strategies aligned with the organisation’s goals and workforce planning needs.
• Manage the full-cycle recruitment process, including sourcing, interviewing, and onboarding.

Performance Management:

• Support in the development, implementation, and review of performance management processes, including goal setting, performance reviews, and feedback mechanisms.
• Engage division heads and managers on employee performance issues and provide advice on HR related matters.

Employee Engagement and Retention:

• Develop and implement initiatives to enhance employee engagement and satisfaction, such as recognition programs and feedback mechanisms.
• Conduct exit interviews to identify reasons for employee turnover and recommend retention strategies.

HR Projects and Processes:

• Execute and oversee HR projects, systems, and processes to match business requirements and objectives.
• Review existing HR processes to identify areas of improvement and drive initiatives that contribute to the overall HR efficiency and effectiveness.
• Ensure compliance with relevant labour policies, employment laws, and legislations.

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

The Maison CHAUMET - since its founding in Paris in 1780, the history of Chaumet has been entwined with the History of France, since almost immediately after its founding, the Maison very quickly became the official jeweller to Empress Josephine. The High Jewellery savoir-faire of the Maison has been passed down from generations of jewellers for over 235 years. Crafted in the very heart of the Place Vendôme, the jewellery and watchmaking creations reflect these exceptional skills and pay tribute to the Parisian style. Currently in full transformation and firmly anchored in modernity, the House of Chaumet is undergoing a global repositioning with a strong sales growth and we are actively looking for a Senior Sales Ambassador based in Singapore.

Reporting to the Boutique Manager, the Sales Ambassador will be responsible for meeting individual and boutique sales targets, providing exceptional client service levels at all times, cultivating and maintaining a loyal client base and assisting with daily boutique operations.

Key Duties & Responsibilities

• Achieve monthly and yearly sales targets as assigned by the Boutique Manager.
• Follow all the sales & operations processes and requirements according to the Company policies.
• Act as a brand ambassador by demonstrating high level of product & brand knowledge and customer service.
• Achieve high customer satisfaction to build long term relationships between the brand and customers. This includes to work closely with customers on after service issues.
• Support events, activities and change of visual merchandising with the marketing team.
• Maintain the best boutique conditions at all times. E.g. cleanliness, safety, security etc.
• Support all ad-hoc duties as assigned by the Boutique Manager

Profile

• At least 3-5 years’ experience in retail operations with successful track record gained from luxury jewelry industry
• Sales and resulted-oriented
• Excellent customer servicing skills
• Good communication and interpersonal skills
• Fluency in English
• Self-motivated, team player, positive thinker, creative and effective
• High integrity with good ethics and values
  

Drive the targeted sales revenue as per Organisation norms

• Responsible for representing to and partnering with Institutional clients like Schools, Universities, admission agents, Residential societies, community groups, independent counselors and other partners to target students
• Conduct events to popularize the Organisation's brand name among target population
• Identify gaps in the product/price proposition of the Organisation in order to increase product acceptance and enhance sales revenue
• Work closely with the Operations team to hand over student once sales is completed, for ensuring best quality services
• Regularly take feedback from enrolled students to ensure service quality levels
• Work closely with marketing teams and provide inputs for devising campaigns which are targeted at the right set of customers
• Regularly report updated MIS to seniors

Roles & Responsibilities

The Operational Manager is responsible for overseeing the day-to-day operations, ensuring smooth functioning and high-quality customer service.

This role involves managing staff as well as ensuring compliance with health and safety regulations.

playing a key role in improving efficiency and maintaining a welcoming, clean, and vibrant environment for both customers and employees.

Training and develop staff to deliver excellent customer service. Conduct regular performance evaluations and provide feedback. Address staffing needs, including disciplinary actions if required.

Maintain high levels of customer satisfaction by ensuring timely, courteous, and efficient service. Handle customer complaints and resolve issues swiftly.

Requirements

Strong leadership and team management skills.

Excellent customer service skills and the ability to resolve conflicts professionally.

Required fluent Japanese speaker, good communication skills and high quality hospitality

Working Hour 20:00 - 05:00 (Monday to Saturday, No Public Holidays)