A Senior Marketing role typically involves a mix of strategy, execution, and team leadership. Here’s an outline of the main responsibilities:

1. Strategy Development and Planning

• Develop and oversee marketing strategies aligned with company goals.

• Conduct market research to identify trends, target audiences, and competitive positioning.

• Set short- and long-term marketing goals and KPIs, ensuring alignment with business objectives.

2. Campaign Management

• Plan, execute, and manage marketing campaigns across various channels (digital, social media, email, events, etc.).

• Analyze and optimize campaigns to maximize ROI.

• Collaborate with creative teams to develop engaging content for campaigns.

3. Brand Management

• Oversee and maintain brand consistency across all marketing materials and channels.

• Develop brand positioning strategies that resonate with target audiences.

• Manage PR and media relations to enhance brand visibility.

4. Team Leadership and Development

• Lead and mentor a team of marketing professionals, ensuring growth and development.

• Delegate tasks effectively, setting clear goals and expectations for team members.

• Foster a collaborative, performance-driven team culture.

5. Budget Management

• Plan and manage the marketing budget, ensuring cost-effective use of resources.

• Track spending against budgets and report on budget performance to stakeholders.

• Identify areas for cost savings while maximizing impact.

6. Data Analysis and Reporting

• Use analytics tools to monitor campaign performance and gather insights.

• Prepare and present reports on marketing performance, using data to guide future strategies.

• Identify and track KPIs to measure the success of campaigns and initiatives.

7. Stakeholder Collaboration

• Work closely with sales, product development, and other departments to ensure cohesive messaging.

• Act as a liaison between the marketing team and senior management, providing updates and insights.

• Manage relationships with external vendors, agencies, and partners.

8. Market Trend Monitoring

• Stay updated on industry trends, competitor activities, and new technologies.

• Adapt strategies to capitalize on emerging trends and maintain a competitive edge.

9. Customer Engagement and Retention

• Develop strategies for customer acquisition, engagement, and retention.

• Oversee customer loyalty programs and initiatives to enhance brand loyalty.

10. Public Relations and Communications

• Oversee PR initiatives to build relationships with media outlets and influencers.
• Manage crisis communication, if needed, to protect the company’s reputation.
• Ensure consistent communication with customers, partners, and stakeholders.

Roles & Responsibilities

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Business Development Manager Responsibilities:

Develop a growth strategy focused both on financial gain and customer satisfaction

Conduct research to identify new markets and customer needs

Arrange business meetings with prospective clients

Promote the company’s products/services addressing or predicting clients’ objectives

Prepare sales contracts ensuring adherence to law-established rules and guidelines

Keep records of sales, revenue, invoices etc.

Provide trustworthy feedback and after-sales support

Build long-term relationships with new and existing customers

Develop entry level staff into valuable salespeople

Requirements and skills:

Proven working experience as a business development manager, sales executive or a relevant role

Proven sales track record

Experience in customer support is a plus

Proficiency in MS Office and CRM software (e.g. Salesforce)

Proficiency in English

Market knowledge

Communication and negotiation skills

Ability to build rapport

Time management and planning skills

BSc/BA in business administration, sales or relevant field

1. Overview of the Role:

Our client is seeking a Senior Software Developer with extensive experience in C# and .NET technologies. You will be responsible for developing, testing, and maintaining software solutions. The ideal candidate will have a strong understanding of modern software development practices, including cross-platform development, debugging, and working with cloud-based tools.

2. Responsibilities:

• Design and develop software applications on cross-platform solutions using C# and .NET (including .NET Core)
• Troubleshoot, analyze, and debug complex issues.
• Create and maintain unit and integration tests.
• Work with both Windows and Linux environments, including shell scripting.
• Collaborate in an Agile environment with cross-functional teams to deliver software solutions.
• Optimize database interactions using Transact SQL and Entity Framework Core.

3. Requirements:

• 8+ years of software development experience.
• 5+ years of experience with C# and modern .NET technologies (including .NET Core).
• Strong knowledge of C# features such as async/await, dependency injection, etc.
• Solid understanding of algorithms, data structures, and complexity analysis.
• Proficient with development tools like Jenkins, Git, SVN, Azure DevOps, etc.
• Strong debugging skills and the ability to analyze code execution without a debugger.
• Experience with unit testing, integration testing, and using the dotnet CLI.
• Familiarity with Transact SQL and Entity Framework Core.
• Experience working in both Windows and Linux environments.
• Familiarity with Agile development methodologies.
• Finance/Financial Markets knowledge (especially Fixed Income and Money Market products) is a plus.

About the Role:

The Senior Project Manager (Mechanical) is responsible for overseeing and managing the installation of aircons and mechanical ventilation (ACMV) system in buildings.

This role involves leading a team of competent project manager, project engineers, BIM modellers, quantity surveyors, site supervisors and skilled workers in tendering for projects, procuring materials, equipment and manpower, coordinating with stakeholders, installation of the ACMV system, conduct of testing and commissioning of the ACMV system, as well as contract administration.

Job Description:

1. Team Leadership

• Lead, supervise, and mentor a team of ACMV engineers, supervisors and skilled workers.
• Foster a collaborative and high-performance work environment.
• Provide ongoing training and development opportunities for the team

2. Stakeholder Management

• Coordinate with main contractor, MEP contractors as well as other trades subcontractors to ensure smooth execution of works.

3. Technical Expertise

• Provide technical guidance and support to engineers, supervisors and skilled workers in executing their works according to technical specifications and drawings, as well as prevailing codes and regulations.
• Ensure smooth execution of works in timely manner to meet project schedule.
• Stay updated on industry trends, new technologies, and advancements in aircon systems.

4. Budget Management

• Manage the project budget in materials and manpower.
• Monitor expenses, analyze budget variances, and implement cost-saving measures.

5. Compliance and Safety

• Ensure compliance with industry regulations, safety standards, and company policies.
• Implement and enforce safety protocols to ensure the well-being of employees and customers.

6. Reporting

• Provide updates to senior management on departmental performance and challenges.

7. Continuous Improvement

• Identify opportunities for process improvement and implement best practices.
• Stay informed about emerging technologies and methodologies in aircon repair and maintenance

Requirements:

• Bachelor's degree in Mechanical Engineering
• Proven experience in management and execution of aircon and mechanical ventilation (ACMV) works
• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• Knowledge of safety regulations and industry standards
• Certification in ACMV systems or related field is advantageous

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

What’s on Offer

• Mission: Provide compassionate, excellent and holistic healthcare.
  Tagline:- Serve all with Love.
• Company: Guided by Catholic values, as a missionary not-for-profit hospital, we reach out and serve all our patients and visitors with love, continue to make private healthcare accessible to our community by providing reasonable price points and bill transparency. We continue to be progressive to better serve current and future generations.
• Values: Compassion, Humility, Integrity, Respect and Peace (CHIRP).
• Sustainability: Love for nature and the environment. For instance, BYO food containers at staff canteen.
• Work-Life balance: Attractive leave days to rest and re-charge.
• Work Satisfaction: An impactful role in shaping a high performing & engaging culture.

Who We Need

This position is responsible for ensuring proper and efficient preparation of patient, staff and banquet meals in their respective section.

The key responsibilities are:

• Ensure all meals are prepared accordingly to their specifications.
• Prepare all therapeutic diets according to specification.
• Ensure that prepared meals meet a high standard in taste and presentation.
• Maintain a high standard of kitchen hygiene, safety, cleanliness and safe food storage.
• Maintain a high standard of cleanliness of all equipment used in his/her section.
• Prepare meat and seafood items by cutting, slicing, sectioning, chopping and cleaning accordingly to the requirement.
• Assist in collating of meals diet chits.
• Assist in receiving and arranging of incoming goods.
• Assemble and dish all meals during meal service.

How to Succeed

• Able to communicate effectively across diverse groups and generations.
• At least 1 year of relevant working experience.
• 6 days work week.
• To perform shift duties including weekends and public holidays.

• Design and implement a C# library for vision applications, which will integrate with the main C# program.
• Develop intuitive, user-centered interfaces to ensure ease of use for all application functionalities.
• Make informed selections of vision hardware, including lenses and lighting, to meet application requirements.
• Work closely with the application team to create robust and precise vision calibration procedures
• Support Test and Motion Application Software: Collaborate with the team to maintain and enhance software standards across test and motion applications, ensuring high-quality deliverables.
• To facilitate project/product application feasibility studies for Axis-Tec customizations in test and assembly automation and equipment.
• Representing the team and interpreting the customer’s or business partner’s needs.
• Establish design specifications and generate project technical proposals for the project management team
• Manage project risks to ensure success.
• Implement ad-hoc activities and interventions wherever gaps or issues arise during the project.
• Work closely with the Design and Manufacturing teams to ensure the projects are delivered in line with design specifications, goals, schedules, and quality standards.
• Maintain regular communication with the superior regarding the development projects.
• Support the Manufacturing team in case of issues during assembly and integration.

JOB QUALIFICATIONS:

• Degree in Mechanical, Electronics, Electrical, Mechatronics Engineering or equivalent
• Minimum 3 years of relevant experience in test and automation design or test and process engineering.
• Strong Interested in technical development and support.
• A team player who is responsible and committed to working in both collaborative environments and independently in a scheduled Project-driven environment.
• Experience in technical support will be an added advantage.

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

The Early Intervention for Children (EIC) Services helps equip children with motor, communication, social, self-help and cognitive skills. THK EIC involves structuring classes around small groups encompassing early childhood special education, social work and therapy support services to stimulate their adaptive functioning and school readiness skills.

Reports directly to the Assistant Director (Social Work & Psychology)

Role

To oversee the Social Work and Psychology Department in their assigned centre(s) and work towards achieving the Centre's mission and vision by having close partnership with the Therapy Department, Teaching Department, Administrative Department and families of the children.

Responsibilities include but are not limited to the following:

Overseeing the SW & Psychologists in their respective centres

• Enhance the quality of Social Work and Psychology services through professional development of the Social Workers and Psychologists
• Ensure that key stakeholders like parents are well managed and are satisfied with the programme

Supervision

• Supervise SWs, CWs, Psychologists and Psychologist Associates to provide quality case management
• Conduct annual performance appraisals for the SWs, CWs and Psychologists
• Orientate new SW/ Psychologists in their respective centres to the Centre's ethos and processes and their job scope

Process and Resources Management

• Ensure the smooth running of all related processes of Social Work and Psychology services in the respective centre
• Enforce and maintain consistent processes and practices of SW and Psychology across different SWs/ CWs and Psychologists in the respective centre
• Assign cases referred from SG Enable to SW/ CW
• Manage manpower matters including covering duties, leave applications
• Ensure that the student enrolment at the respective centre is meeting full capacity
• Ensure timely submissions of statistical reports by the respective centre to Government agencies for funding purposes
• Ensure that the centre passes the yearly muster audits and various audits conducted by Government agencies

• Minimum Degree or Post Graduate Qualifications in Social Work
• More than 5 years of working experience as a Social Worker

• Mature, independent, creative, flexible thinking and able to motivate staff
• Good people skills
• Able to work independently
• Has strong understanding of the diverse cultures and races
• Has patience, love, passion & commitment in the education of & nurturing young children and empowering the families
• Keen to develop professionally

About the job

Venture, a public listed company in SGX, is a leading global provider of technology services, products and solutions with established capabilities spanning marketing research, design, research and development. Over the years, Venture has built know-how and intellectual property with expertise in several technology domains. These include life science & genomics, molecular diagnostics, medical devices and equipment, healthcare and wellness technology, lifestyle consumer technology, health improvement products, instrumentation, test and measurement technology, networking and communications, fintech, as well as computing, printing and imaging technology.

Headquartered in Singapore, the Group comprises over 30 companies with global clusters in Southeast Asia, Northeast Asia, America and Europe, and employs over 12,000 people globally.

At Venture, our people are our most valuable asset. We are committed to unifying culture, encouraging innovation, and harnessing the collective strengths and synergies of our human capital to deliver compelling differentiation, advancing Venture’s position as a leading global provider of technology solutions, products and services.

We’re looking to add a Senior Analyst, Finance (Tax) in Singapore. The position is based in our HQ at Ang Mo Kio.

As a Senior Analyst, Finance (Tax), you will:

Be part of the Group Tax Team and supporting the Group in tax compliance, tax reporting and involved in various tax projects with the objectives of strengthening the tax compliance, the robustness of documentation for tax defense and mitigating the tax risk of the Group, and improving the Group ETR.

• Support in tax planning and tax compliance works for Group and review of income tax returns for Group entities.
• Support in transfer pricing documentations including local file and review of Master File and CbC report.
• Assist with periodic and annual review of tax provisions.
• Support sites in developing tax audit defense strategy.
• Liaising with external tax consultants on certain assignments (e.g. tax compliance).
• Keeping abreast of tax regulations and Budget announcement, and update Tax Controller on impact to Group.
• Participates in projects assigned by the Tax Controller and coordinate with Group finance personnel, site finance and various other stakeholders, such as Globe minimum tax implementation, identifying/implementing improvements in generating reports from accounting system.
• Involve in tax incentives project and coordinating with respective stakeholders on collation of information.
• Involve in M&A and divestments projects.
• Involve in advisory roles such as review of contracts, double tax treaties, withholding tax, indirect tax advice, etc.
• Support in Global Minimum Tax (GMT) including assessment / computations and regulations updates.

What skills and experiences are we looking for?

• Degree in Accountancy preferred.
• At least 5 years’ experience in tax. Big Four, Regional or commercial tax experience preferred.
• Good verbal and written communication skills in English and Chinese (Mandarin) to liaise with Chinese-speaking associates.
• Good attitude and willingness to learn and take on new challenges.
• Must be a team player with ability to work with people across functions and culture and from all levels within the organization.
• Good in Excel skills.
• Knowledge of SAP a plus.
• Good technical knowledge and understanding of Singapore and Malaysia tax landscape.

If you embody the spirit of excellence, passion for discovery, innovation and enterprise, and the desire to make a difference in the world of technology and electronics, come join the Venture team!

Be Part of the Global Venture Family.

Disclaimer:

By submitting your application to Venture Corporation Limited and its group of companies, you acknowledge and agree that any personal data you provide will be processed for the purpose of evaluating your application for employment.

If you are not selected for this position, we may retain your personal data to consider you for future employment opportunities unless you inform us otherwise. Should you wish to withdraw your consent or request access to or correction of your personal data, please contact our Personal Data Protection officer by email: [email protected]

Responsibilities:

• Define, prioritize, and execute the product roadmap, ensuring alignment with business goals for front-office Equities technology.
• Act as Scrum Master champion, facilitating agile ceremonies including daily stand-ups, sprint planning, reviews, and retrospectives.
• Engage with front-office traders, portfolio managers, and stakeholders to gather requirements, provide updates, and align on deliverables.
• Translate business requirements into technical specifications and manage the product backlog to ensure development readiness.
• Collaborate with cross-functional teams, including Development, QA, and DevOps, to ensure high-quality, timely delivery.
• Drive continuous improvement, promoting transparency, accountability, and efficiency within agile teams.
• Ensure compliance with regulatory standards and manage risks related to equities application development.

Requirements:

• Bachelor's degree in Computer Science, Engineering, Finance, or a related field.
• At least 10 years total work experience with minimum 5+ years as a Scrum Master or Product Manager, with specific experience in Equities applications within an investment banking front-office environment.
• Certified Scrum Master (CSM) or equivalent agile certification preferred.
• Strong knowledge of equities trading workflows and front-office technology systems.
• Proficiency in Agile methodologies and tools (e.g., Jira, Confluence).
• Familiarity with Equities applications, trading platforms, and regulatory requirements.
• Knowledge of Unix/Linux, FIX protocol, messaging systems (e.g., Solace), and data analytics platforms.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent analytical and problem-solving skills with attention to detail.
• Effective communication and interpersonal skills, capable of engaging and influencing stakeholders at all levels.

Overview:

We are seeking a motivated and experienced Manager to oversee our team of Consultants. This role is essential in driving sales, providing exceptional customer service, and enhancing our brand's presence in the market. The ideal candidate will have a strong background in interior design and curtain sales, along with proven outdoor sales experience.

Key Responsibilities:

• Recruitment & Training: Hire and train a team of Consultants, ensuring they have the skills and knowledge needed to succeed in the field.
• Sales Management: Oversee on-site sales activities, guiding the team to meet and exceed sales targets while maintaining high customer satisfaction.
• Customer Engagement: Foster strong relationships with clients, addressing their needs and preferences to deliver tailored solutions.
• Sales Strategy: Develop and implement effective sales strategies to enhance product visibility and drive revenue growth.
• Market Analysis: Monitor market trends and competitor activities to identify new opportunities for growth.
• Reporting: Track and report sales performance metrics, providing insights to senior management on areas for improvement.

Qualifications:

• Experience: Minimum of 10 years in outdoor sales experience.
• Skills: Strong understanding of the sales process, exceptional communication skills, and a customer-centric mindset.
• Results-Driven: Proven track record of meeting or exceeding sales targets in a competitive environment.
• Leadership: Ability to inspire and motivate a team, fostering a collaborative and high-performance culture.

NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more.

We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 12,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We’re searching for a Senior Service Delivery Manager to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, embodying excellence, and bringing people and technology together like never before, we would love to have a conversation with you!

What we seek to accomplish together:

• Gather business and/or application requirements on the infrastructure to plan, design, install, test & implement systems in accordance with the specifications & service level.
• Aligned or enhanced ITSM/ITIL methodologies in daily operations e.g. Change, Incident, problem, release management & CMDB.
• Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & service level availability.
• Respond promptly to incident, root cause analysis & provide temporary and/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Ensure service level meet requirement. Propose and implement action plan when required.
• Implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
• Create and maintain comprehensive documentation for all FM operations.
• Assist in preparation of proposals and solution presentations.
• Able to manage a large diversified full fledge IT teams, ranging from helpdesk, desktop, operators, systems, network, middleware, database.
• Attain key certifications for partnership with key vendors.
• Technical project management experience and mentor to junior team lead and engineers.
• Lead and manage database changes through change request process & provide status reports to the relevant parties.
• Lead and monitor & measure the performance & availability of databases proactively; implement corrective actions identified to improve performance & availability.

A little about you:

• Able to lead, develop and maintain respectful and trusting relationship
• Proficient in written and spoken English
• Comfortable with 24 x7 standby work arrangements
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.

What you might also need to have:

• Minimum 5 years IT project management experience
• Experience in the development, implementation and operation support of information technology projects in a range of organizations
• Degree in Information Systems or equivalent
• Certification in PMP / CITPM/ ITSM / ITIL V3 or above

As Asia’s leading technology services firm, NCS as part of the Singtel Group, aims to create sustainable value for all our stakeholders. We aspire to create the extraordinary, to impact millions of people every day, and to create a positive impact on our environment. Our sustainability strategy sets out the key Environmental, Social and Governance (ESG) areas that aim to create the NCS impact for our clients, our people and our future.

We Grow our People, Value our Clients, and Create our Future.

We want to change the way we live and work for the better, to create new and sustainable business growth, and to foster an inclusive future for all.

You can find out more about our Group’s sustainability focus to guide how you can contribute to our objectives at Sustainability Reports.

About NCS Group

We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services. Great work is never done alone, which is why we also believe in fostering a collaborative work environment where people with different expertise and talent can come together.

We’re here to make the extraordinary happen.

Find out more at ncs.co and our LinkedIn career site.

We handle all profiles with the highest level of confidentiality.

We are seeking a highly skilled and motivated Operations/ Aftersales Manager to oversee the operational and aftersales functions of our vehicle leasing business. The ideal candidate will have extensive experience in motor repair, claims management, and customer service. This role is crucial for ensuring operational efficiency, high-quality vehicle maintenance, and exceptional aftersales support.

Job Responsibilities & Duties

Oversee day-to-day operations of the vehicle leasing department.

2) Ensure efficient allocation and utilization of the vehicle fleet.

3) Manage all aspects of aftersales services, including maintenance, repairs, and customer support which includes complaints and feedback.

4) Develop and implement aftersales strategies to improve customer satisfaction and retention.

5) Oversee and manage the vehicle repair process, ensuring timely, cost effective and high-quality repairs.

6) Liaise with insurance brokers, companies and repair workshops to expedite claim settlements.

7) Conduct regular training sessions to enhance team skills and knowledge.

8) Monitor team performance and implement improvement plans as necessary.

9) Prepare and present regular reports on operations and aftersales performance.

10) Analyze data to identify trends, areas for improvement and develop/ implement action plans based on analysis to drive continuous improvement.

11) Any other duties as assigned.

Job Requirements.

• Bachelor's degree in Business Administration, Automotive Engineering, or a related field.
• Minimum of 5 years of experience in operations and aftersales management within the automotive or vehicle leasing industry
• Extensive experience in motor repair and claims management.
• In-depth knowledge of vehicle maintenance and repair processes.
• Strong understanding of insurance claims processes and procedures.
• Proficiency in using fleet management software and Microsoft Office Suite.
• Strong leadership and team management skills.
• Excellent problem-solving and decision-making abilities.
• Exceptional communication and customer service skills.
• Ability to manage multiple priorities in a fast-paced environment.
• High level of organizational and time management skills.
• Ability to build and maintain strong relationships with stakeholders.

5 day work week

2 year renewable contract

Oversee the delivery of IT services, ensuring they meet established SLAs and service quality standards.

· Handle escalations and major incidents, ensuring timely resolution and effective communication with stakeholders. Investigate and escalate lapses or complaints relating to the Service Desk Engineers to the EDX team.

· Leads the team to perform service recovery in the event of issues.

· Manage daily manpower resourcing by overseeing both the Service Desk team and a pool of buffer Service Desk engineers to cover planned leaves/urgent leave/ medical leave.

· Mentor, provide guidance and support to the Service Desk team.

· Lead and develop the service desk team, including hiring, training, and performance evaluations.

· Ensure the team knows how to use the provided ESM tool (e.g., ServiceNow) effectively for ticket management and service delivery.

· Ensure the entire team is familiar with and kept up-to-date on the service desk processes and workflow.

· Identify and implement improvements along with updating of documentation for service desk processes and procedures.

· Foster a customer-centric culture within the team, emphasising excellent customer service.

· Attends regular meeting (weekly and monthly) with EDX Team and prepare weekly and monthly reports.

· Suggest and implement service improvement plans to enhance service delivery and employee satisfaction.

· Provide suggestions to the EDX team on what to update in the IT Service Desk playbook, ensuring it is comprehensive and current.

· Stay relevant with industry trends and best practices, integrating them into the service delivery strategy.

· Adhere to ITIL processes and frameworks, ensuring best practices in IT service management.

· Degree in Computer Science, Information Technology, or a related field.

· ITIL 4 Foundation Certification

· ITIL 4 Intermediate / Expert preferred

· Project Management Professional (PMP) or similar will be an added advantage.

· Strong understanding of minimally end user computing devices, M365 applications, network, endpoint protection and Video Conferencing/ AV solutions will be an advantage

· Proficiency in using ESM tools such as ServiceNow.

· Prior experience in a service delivery or IT management role within a corporate environment.

· Strong background in managing and leading IT Service Desk operations and teams for at least 3 years.

· Excellent leadership, team and stakeholder management skills.

· Strong communication and interpersonal skills.

· Strategic thinking and problem-solving abilities.

· Strong time management and multitasking skills.

· High level of customer service orientation.

Responsibilities for Project Manager

• Determine and define project scope and objectives
• Predict resources needed to reach objectives and manage resources in an effective and efficient manner
• Prepare budget based on scope of work and resource requirements
• Track project costs in order to meet budget
• Develop and manage a detailed project schedule and work plan
• Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
• Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables
• Utilize industry best practices, techniques, and standards throughout entire project execution
• Monitor progress and make adjustments as needed
• Measure project performance to identify areas for improvement

Qualifications for Project Manager

• Bachelor's degree in computer science, business, or a related field
• 3-5 years of project management and related experience
• Strong familiarity with project management software tools, methodologies, and best practices
• Experience seeing projects through the full life cycle
• Excellent analytical skills
• Strong interpersonal skills and extremely resourceful
• Proven ability to complete projects according to outlined scope, budget, and timeline

Roles & Responsibilities

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

Job Responsibilities:

• Design and standardize workplace and infrastructure solutions across the organization, ensuring alignment with industry best practices and regulatory requirements.
• Implement and manage workplace technology solutions, including end-user devices, telephony, collaboration tools, and office productivity tools (with a focus on Microsoft 365 and emerging technologies such as Microsoft Co-Pilot).
• Manage network infrastructure, including WAN, Enterprise LAN, firewalls, routers, switches, load balancers, remote access technologies, and other network-enabling tools and applications.
• Oversee the Service Desk operations to ensure efficient handling of service requests and incident management.
• Drive service recovery efforts for workplace technologies and infrastructure, minimizing downtime and service disruptions for both internal users and external customers.
• Track and report on service provider SLAs to ensure compliance and quality of service.
• Evaluate and recommend new workplace technologies, keeping up with technology trends and evolving regulatory requirements.

Job Requirements:

• 5+ years of experience in managing workplace technology and infrastructure environments.
• Proven experience in implementing and managing Microsoft infrastructure tools (e.g., Microsoft 365, Active Directory, Azure AD, SCCM, endpoint management).
• Strong understanding of WAN routing protocols, QoS, COS, and network protocols (e.g., DHCP, TCP/IP, VPN).
• Certifications in Workplace Technology and Networking are preferred (e.g., Microsoft, Cisco), but not mandatory.
• Solid technical, analytical, and engineering skills with hands-on experience in managing workplace technology and network infrastructure.
• Customer service-centric, with excellent communication skills to interact with non-technical users.
• Familiarity with the ITIL framework, IT service management concepts, and Agile methodologies.

Job Responsibilities:

• Lead and manage technical project deliverables, ensuring projects are completed on time and within budget.
• Coordinate technical implementation across project teams, ensuring smooth production cutover and post-implementation support.
• Serve as the escalation point for project issues and provide hands-on guidance to project teams.
• Manage risks and issues during project delivery and provide L3 support as needed.
• Collaborate with architects, security teams, and suppliers to ensure design compliance with enterprise standards.
• Facilitate security testing and remediation efforts, including penetration testing.
• Ensure successful completion of SIT, UAT, and performance testing with high-quality results.
• Engage with stakeholders to gather functional and technical requirements and provide system input during the specification phase.
• Oversee financial management of projects, including budgeting and cost tracking.
• Provide regular status updates and escalate issues affecting project timelines with proposed solutions.
• Ensure project documentation complies with industry and organizational standards.

Job Requirements:

• 7+ years of experience in project management, with a focus on technical project delivery.
• Experience with business analysis and business process reengineering.
• Strong skills in client management, negotiation, and conflict resolution.
• Proficient in MS Project, Confluence, JIRA.
• Familiarity with SDLC and Agile methodologies.
• Experience in end-to-end implementation in the Financial Services industry, particularly with:Cloud solutions , Infrastructure/Network solutions, Endpoint/Workplace technology , Active Directory/Identity Management
  

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

The Role

As our digital marketing and social media associate, you will be pivotal in driving our organisation's online presence and engagement. You will be responsible for ideating, creating, and managing compelling content across various digital platforms, including Facebook, LinkedIn, Instagram, YouTube, website, and more.

Key Responsibilities

· Develop and execute digital marketing content to increase stakeholder awareness and engagement.

· Create and curate engaging content for social media platforms, including posts, stories, and multimedia content.

· Manage and grow our social media communities by fostering meaningful interactions and relationships.

· Monitor and analyse key metrics to track performance and optimise our plans for maximum impact.

· Collaborate with cross-functional teams to align digital efforts with overall organisational objectives.

· Plan and actively seek opportunities to showcase the stories and contributions of our senior volunteers through creative storytelling and publicity initiatives.

· Demonstrate curiosity and eagerness to uncover new information, stories, and perspectives on the ground to create and deliver compelling content that resonates with our stakeholders.

· Support the team in day-to-day coordination and administration.

Qualifications

· Bachelor's degree in Media, Marketing, Communications, or related fields, and at least 5 years of relevant experience.

· Digitally savvy and adept in managing digital marketing and social media management tools and software (e.g. SEO, analytics, CMS).

· Proficiency in photography/videography techniques and print and video production – a portfolio is required.

· Proven expertise in integrated marketing communications and managing campaigns.

· Strong command of English and Mandarin to facilitate writing, presentation, discussions and translation work.

· Excellent written and verbal communication skills, with a knack for storytelling and crafting narratives that resonate with the target audience.

· Ability to multitask, prioritise, and thrive in a multi-stakeholder environment.

· Proactive and result-oriented, with the ability to drive ideas, collaborate, plan processes and deliver measurable outcomes.

· Passion for engaging with seniors and community stakeholders.

Candidates with more experience may be considered for senior positions.

We regret to inform only shortlisted candidates will be contacted.

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business – Mission Software & Services

Our Mission Software & Services business provides leading-edge mission critical command, control, and communications (C3) systems with secured IT infrastructure and managed services. We support our client’s innovation journey through design thinking, analytics, and AI-enabled decision support with our full suite of cloud computing solutions. We provide intelligent, actionable insights and sustainable solutions to our valued partners in diverse industries including defence, government, and commercial sectors.

Together, We Can Make A Significant Impact

We are seeking a Senior Fullstack Engineer to join our team and contribute to the development of web applications. You will be responsible for designing, developing, and maintaining both the front-end and back-end aspects of our web applications. You will lead and collaborate with cross-functional teams to deliver high-quality, scalable, and user-friendly solutions.

Be Part of Our Success

• Design, develop, and maintain robust and scalable web applications.
• Develop and implement front-end design.
• Develop and implement back-end design and function.
• Write clean, efficient, and well-documented code.
• Perform code reviews and provide constructive feedback.
• Lead remote development team to deliver within scope on time.
• Troubleshoot and resolve technical issues.
• Stay up-to-date with the latest web development technologies and trends.

Qualities We Value

• Minimum 8 years of industry experience with 5 software development lifecycles.
• Proven experience as a Full Stack Developer with experience with MEAN/MERN stacks.
• Strong proficiency in front-end technologies such as HTML, CSS, JavaScript (TypeScript)
• Experience with frontend frameworks like React or Svelte
• Proficiency in programming languages such as Golang and JavaScript
• Experience with database management systems, such as MySQL, PostgreSQL, or MongoDB.
• Strong understanding of RESTful APIs, GraphQL, and web services.
• Understanding of web application architecture, stateless architecture, and design patterns.
• Familiarity with asynchronous operations or message/event-driven architectures is a plus.
• PMP and/or CISSP certifications will be a plus.
• Proficiency with Java will be a plus
• Certifications in OpenJS, Kafka, and/or Scrum will be a plus.
• Excellent problem-solving and analytical skills.
• Strong communication and teamwork abilities.
• Ability to work independently and as part of a team.

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

You will be responsible for leading and executing testing efforts, developing and maintaining test strategies, and collaborating with cross-functional teams to ensure the delivery of high-quality software. You will leverage your expertise in testing methodologies and automation to drive excellence in our testing processes.

Responsibilities:

Test Planning and Strategy

• Lead the development of comprehensive test strategies and plans in collaboration with stakeholders.
• Define test objectives, criteria, and priorities based on software requirements and business goals.
• Ensure alignment of testing efforts with project timelines.

Test Execution

• Execute hands-on testing, including manual and automated testing, to verify software functionality, performance, and security.
• Conduct rigorous regression testing, exploratory testing, and user acceptance testing (UAT).
• Review and approve test cases and test scripts for accuracy and coverage.

Test Automation

• Develop and maintain automated test scripts using industry-standard tools and frameworks.
• Champion test automation best practices and contribute to the growth of automation coverage.
• Continuously improve the test automation infrastructure for efficiency and scalability.

Defect Management

• Establish and maintain a defect-tracking system.
• Ensure defects are documented, prioritized, and resolved in a timely manner.
• Communicate defects and testing progress to stakeholders.

Collaboration and Communication

• Collaborate closely with software developers, product managers, and other stakeholders to resolve issues and improve product quality.
• Communicate testing status, results, and recommendations to senior management.

Test Documentation

• Create and maintain test documentation, including test plans, test cases, and test reports.
• Ensure that testing documentation is up-to-date and accessible to the team.

Requirements:

• Proven experience as a Software Test Engineer, with a focus on automation and leadership.
• Strong knowledge of software testing methodologies, tools, and best practices.
• Proficiency in programming/scripting languages (e.g., Typescript, Svelte, Golang).
• Extensive experience with test automation tools and frameworks (e.g., Playwright, Testify, Selenium).
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills.
• ISTQB or similar certification is a plus.