• Understand our salon products & services.

• Coordinating the implementation of the Safe Management Measures for the store.

• Maintain the cleanliness of the shop area & understanding the importance of hygiene and cleanliness of the shop.

• Ability to handle customers' requests and complaints with grace.

• Establish contact and developing relationships with customers.

• Recommend hairstyle, coloring and treatment, according to the client’s preference.

• Hands-on experience in coloring, rebonding, hair setting, hair perm techniques.

• Style customer's hair to desired effect, including shaping, curling, cutting, trimming, setting, etc.

• Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards)

• Update client records with contact and billing details, appointments and services offered.

• ordering and replenishing supplies, completing accounting duties, adhering to hygiene standards, and overseeing customer service.

• Inform clients about new services, Promotions and discounts.

• Liaise with external Marketing Company on the Salon promotion campaign & advertising.

Requirements:

• Minimum 5 year working experience.

• Good interpersonal and communication skills.

• Friendly, outgoing, creative mindset and a good eye for design.

• Able to work any shift or split shift

• Able to work OT on weekends and public holiday.
Must be able to work extra hours or weekend if needed

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.

Make the Best You.

Working at Honeywell is not just creating incredible things. You will have the opportunity to work with our talented and friendly team of professionals and be part of a global team of future shapers.

Join Us and Make an Impact.

Establish and drive cost reduction projects and procurement activities in alignment with business and corporate sourcing strategy as per the Annual Operating Plan and Strategic Plan. You will have global responsibility for driving competitive commodity and category supply strategies to achieve the lowest Total Product Cost through Negotiation, Component Engineering, Value Engineering, Business Alignment Event, Transition (Outsourcing/Insourcing), Benchmarking and other sourcing strategy such as Sole/ Single Source elimination, increasing spend in High Growth Region, etc. You will ensure compliance with company business policies and procedures and export/Import regulations.

Key Responsibilities:

• Lead a team of Procurement Professionals (direct and indirect) globally; provided coaching and development, regular performance feedback, and counseled team members in career development and team goal attainment.
• Drive a value proposition from BAE (Honeywell Business Alignment Event, combine 5S, Six Sigma, and LEAN)
• Drive and execute Annual and Strategic Plans with supporting strategies.
• Partner with business, engineering teams, cost engineering, value engineering to drive cost reduction.
• Right and Fast execution of strategies to align with business Growth and New Product Introductions
• Manage Global Commodity Strategies including spend analysis, Benchmarking, Cost, Market Analysis, and Global Technology / Economic trends.
• Improve Working Capital through Payment Terms extensions, Payment cycle optimization, Vendor Managed Inventories Inventory, and Lead time reductions.
• Assist in Site Tactical Procurement escalations, reconciliations, and reporting as required.
• Support global analytics and reporting deployments. Develop AOP, tracking of weekly and monthly progress of projects. Weekly projection of the month's progress to goal or target.
• Manage CAPEX and OPEX budgets. Ensure the ROI of each project says do.
• Maintaining accurate Value and meeting project timelines.
• Align with data and analytics leaders to develop predictive and prescriptive analytical capabilities.
• Developing and deploying solutions across the Enterprise; ensuring 'best in class’ processes are implemented; supporting implementation teams in their solution validation efforts; ensuring common processes are defined and deployed; working closely with the PMO to ensure the solution is deployed on time, budget quality; tracking and validating benefits.
• Ability to work in a matrix environment and to communicate at all levels in the organization.
• Ability to engage in senior executive-level relationships and engagements.
• Able to deal with ambiguity,and uncertainty while operating in a multicultural, global environment.
• Ability to effectively communicate.

MUST HAVE:

• 7+ years of experience in Supply Chain or Procurement, preferably in a global company
• 3+ years in a leadership role within Supply Chain, Procurement leadership
• Degree in Engineering or Business.
• Experience in commodity and project/program management.
• Project Management and/or Contract Management Experience
• Professional Certifications in Project/Supply Chain/ Procurement/Contract Management

WE VALUE:

• Leadership skills with the ability to define a vision for the organization, rally the team around the vision, set high expectations, and manage to expectations as well as supervisory experience in the Integrated Supply Chain
• Strong business acumen with a deep understanding of solution and technology practices
• Conveys information with clarity, ensuring messages are understood across diverse, global teams.
• Drives "right and fast" results in a matrixed environment with Creative and collaborative problem-solving skills
• Strong communication, influencing, and change management skills while consistently making timely decisions even in the face of complexity.
• Conveys specific, observable, and measurable expectations for each assignment, and verifies understanding of deliverables and timeframes.
• Creation and implementation of a result-oriented Management Operating System
• Strategic Planning: Ability to define the problem/issue and create effective strategies to manage our connected technology solutions.
• Excellent collaboration & and negotiation skills: Ability to understand stakeholder needs, negotiate complex issues, and total value offerings to our stakeholders.
• Strategic Sourcing solution skills with the ability to define the problem/issue and create effective strategies to manage our technology solutions.
• Demonstrated experience in requirements gathering, process design, change management, testing, and deployments.
• Self-directed and able to troubleshoot and solve problems independently as well as a team.
• Excellent time management and multi-tasking skills
• Demonstrated experience communicating with senior leadership.
• Experience developing and driving standard processes/tools across a diverse environment.
• Project Management and/or Contract Management Experience
• Professional Certifications in Project/Supply Chain/ Procurement/Contract Management
• Team Leader experience in Supply Management/Sourcing/Procurement/Business
• Demonstrated Business and financial acumen.
• Expertise in data analyses, MS Excel, and Tableau
• Experience with Six Sigma and Lean Tools

About Us

The world is changing. And it’s a familiar story at Honeywell. Our $36 billion business was founded on a legacy of firsts spanning 130 years. We’re building a safer, smarter, and more sustainable world through our technology and software across each of our 930 sites globally. Our impact is seen in every shape and size around the world. Our solutions are felt daily in aerospace, buildings and cities, retail, chemicals and materials, safety, industrial and manufacturing, safety, and supply chains.

Discover More

We’ve been innovating for more than 100 years and now we’re creating what’s next. There’s a lot more available for you to discover. Our solutions, our case studies, our #futureshapers, and so much more. Learn more at careers.honeywell.com/us/en/

If you believe what happens tomorrow is determined by what we do today, you’ll love working at Honeywell.

The future is what we make it. So, join us and let’s do this together.

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

We are looking for Assistant Outlet Manager (F&B) to join our Fun and Vibrant team.

As a Assistant Outlet Manager (F&B), we rely on you to

• Assistant Outlet Manager with daily operations
• Monitor and analysis levels of guests satisfaction and maximize guests' returns
• Conduct training and performance appraisal for team members
• Monitors cleanliness & hygiene standards required by HACCP / SFSMS
• Perform any other duties as and when assigned.

We are looking for someone who

• Relevant experience with similar capacity for at least 4 years
• Good communication and people management skills
• Strong organizational skills with ability to multi-task
• Able to communicate priorities and drives departmental goals and results

If you are the right person, what are you waiting for? Click the apply button now!

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

We are looking for Duty Manager to join our team

As a Duty Manager, we rely on you to:

• Manage day-to-day staffing requirements, plan and assign work in accordance with the Front office requirements to ensure the efficiency in running of the Hotel's operation.
• Ensure smooth operation on a daily basis
• Review feedbacks, guest comments, and other information pertaining to front office
• Track guest satisfaction levels and handle guests' complains
• Documentation of hotel risk management reports for investigation and process recommendations for future prevention and improvement
• Overall in-charge of the hotel during the midnight shift in the absence of the senior management
• Identifytraining needs and develop training programs
• Ac-hoc duties as assigned

We are looking for someone who:

• Takes pride in being a hotelier
• Good communication skills
• Loves interacting with guests from all backgrounds
• Preferably has at least 2 years of relevant experience
• Enjoys coming up with best fit solutions
• Is a friendly, helpful and trustworthy leader
• Must be detail-focused and guest-oriented

If you are the right person, what are you waiting for? Click the APPLY button now!

Responsibilities

• Manage and develop a team of world-class engineers to keep them motivated, grow their technical expertise and meet their career aspirations.
• Spend about half your time on hands-on technical work, including coding.
• Manage projects end to end in a fast-paced Agile environment to deliver quality software on time, and follow through post release to ensure effective usage.
• Partner with business owners and product managers to help shape product strategy, sharpen product specs and come up with innovative solutions.
• Drive continual process improvements in areas like unit test, code review, static analysis, CI, CD.

Requirements

• At least 5 years of software development experience, preferably in horizontally scalable services in a cloud environment.
• At least 2 years of managing an elite engineering team with multiple release cycles under your belt.
• Proven ability to recruit, develop and retain talent.
• Steeped in Agile ways. Deep knowledge of software engineering best practices; burning desire to drive the team to adopt them.
• Highly adept at project management in a demanding fast-changing environment with tight deadlines and scarce resources. Ability to multi-task is key.
• Bachelor’s or Master’s degree in Computer Science or related field from a top university.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Senior Cook Job description

The Senior cook will prepare meals and follow establishment recipes. Duties include preparing ingredients, adhering to the restaurant menu, and following food health and safety procedures. Cook, clean, assist other cooks and staff and deliver food in a fast-paced environment. Work may include operating a grill, oven, or fryer. Previous experience in a team environment and various cooking methods preferred.

That cook need to play as multitasking role he must be ready to washing vessels and cleaning kitchen environment

Duties and Responsibilities

• Setting up, cleaning, and organizing work stations

• Preparing ingredients for the shift; washing vegetables, chopping, seasoning meat, etc.

• Preparing deep fryer, utensils, and grill for shift

• Roti prate flour mixing

• Ready to cook Goring items (nasi,ikanpils,mee,kwithya,noodles)

• preparation of south indian & north indian curies

• Taking orders from wait staff or computerized system

• Cooking order according to food health and safety standards

• Recommending ideas for specials or seasonal dishes

• Handling multiple food orders at one time

• Monitoring multiple food orders as new orders arrive

• Dressing order for presentation

• Ensuring each guest order has the correct food and sides

• Delivering food order to wait staff in a timely manner

• Storing all food properly

• Sanitizing and cleaning work stations and utensils

• Reordering stock and food supplies

• Monitoring other cooks and team members

• Assisting other cooks in preparing food or helping other team members when needed

Requirements and Qualifications

• Ready to work any shift

• Able to work in a fast-paced environment

• Able to multitask, prioritize, and manage time efficiently

• Physical endurance to stand for an entire shift

• Self-motivated and self-directed

• Works well as part of a team and on individual tasks

• Able to quickly memorize complex or multiple orders

• High school degree or equivalent

• Previous experience as a cook, or relevant work experience

• Legally able to work in establishments which serve alcohol

• Able to work early mornings, nights, and weekends

• Must pass a background check

• Able to read and write

The Ocean Freight Procurement Manager Asia assumes ownership for the whole freight negotiation process on all Asia lanes for HillebrandGori. With a footprint of over 15,000 TEUs, responsibilities include:

• Reporting to Group Ocean Freight Procurement, support all Asia offices (import & export) in securing their ocean transport needs; work with internal departments, sales, operations, across multiple business lines to anticipate requirements and implement procurement action accordingly.
• Analyze tradelanes supply & demand, services and preferred options per route, analyze freight indexes and anticipate market trends
• Manage and build relationship with key decision makers with the ocean carriers ;
• Run the actual freight procurement exercise, define optimum process, from actual tenders to spot buying, from mid to long term contracts with commitments, to spot and opportunistic terms.
• Proper internal communication and coordination of carrier policy adopted, of contracts negotiated, follow up on volume performances.
• Maintain buying ocean rates with QRS.
• Develop annual volume and spend analysis to measure freight spend, and identify opportunities for optimization.
• Provide pricing guidance to both locally and centrally managed accounts / tenders, in coordination with the actual account owner.
• Participation to Global Sales / Corporate Account tenders

Required competencies

The position demands:

• Communication skills and a very strong ability to analyze and synthetize information. An experience in the negotiation domain as well as an obvious likeness for numbers is recommended. Full command of the English language as well as basic Windows functions (Excel, Power Point) is a must. Likewise, existing experience with QRS is a plus.
• Ability to perform in a somewhat isolated environment, as whilst located at an existing JF Hillebrand office, he or she will be working essentially with outsiders.
• Strong analytical and quantitative skills; ability to use data and metrics to back up assumptions, recommendations, and drive actions.
• Strengths in problem solving, issue-resolution, ability to work in a deadline-driven work environment, attention to detail, and ability to multitask.

Experience in freight procurement, including carrier relationship, is obviously beneficial ; likewise a strong experience in the HillebrandGori book of business and sales is welcome as will allow the candidate for a smooth transition and integration in the new position, with an immediate understanding of the business challenges that must be addressed.

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

We are looking for F&B Outlet Manager to join our Fun and Vibrant team.

As a F&B Outlet Manager, we rely on you to

• Responsible for the proper and profitable function of the assigned F&B outlet
• Monitor and analysis levels of guests satisfaction and maximize guests' returns
• Conduct training and performance appraisal for team members
• Analysis productivity and prepare monthly reports
• Monitors cleanliness & hygiene standards required by HACCP / SFSMS
• Perform any other duties as and when assigned.

We are looking for someone who

• Relevant experience with similar capacity for at least 4 years
• Good communication and people management skills
• Strong organizational skills with ability to multi-task
• Able to communicate priorities and drives departmental goals and results

If you are the right person, what are you waiting for? Click the apply button now!

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

We are looking for a Assistant Housekeeping Manager to join our team

As a Assistant Housekeeping Manager, we rely on you to:

• Assist Executive Housekeeper in directing and maintaining housekeeping department
• Supervise the team in the maintenance of guest rooms and replenish room supplies
• Ensure quality assurance standards are met at all times
• Ensure the quality of service delivered is compliant with hotel guidelines and policies

We are looking for someone who:

• Takes pride in being a hotelier
• Enjoys interacting with people
• Fully understands room operations
• Enjoys problem solving with a can-do attitude
• Is a friendly, helpful and trustworthy leader
• Has strong interpersonal skills
• Must be detail-focused and guest-oriented

If you are the right person, what are you waiting for? Click the APPLY button now!

As a Corporate Finance Advisor at UltraCapital, you will play a crucial role in connecting clients with the most suitable corporate financing options and guiding them through the application process. You will work closely with clients to understand their financial goals and match them with appropriate financing solutions. This role involves extensive knowledge of the lending market, strong interpersonal skills, and a commitment to providing excellent customer service.

Key Responsibilities:

Client Consultation: Conduct in-depth consultations with clients to understand their financial requirements, including home loans, personal loans, business loans, and more.

Market Research: Stay updated with current lending products, interest rates, and lending policies to offer the most accurate and relevant information to clients.

Loan Structuring: Assess client financial situations and recommend suitable financing structures, including facilities amounts, tenures, and interest rates.

Application Assistance: Assist clients in completing financing applications and gather the necessary documentation required by lending institutions.

Lender Negotiation: Work on behalf of clients to negotiate the best financing terms, interest rates, and repayment conditions with various lending institutions.

Compliance: Ensure that all loan processes adhere to Singaporean financial regulations and policies.

Customer Relationship Management: Maintain strong and professional relationships with clients throughout the financing process, providing updates and addressing any concerns.

Pipeline Management: Effectively manage your pipeline, keeping track of application status and follow-ups to ensure timely loan disbursement.

Target Achievement: Meet or exceed monthly and annual sales targets as set by the company.

Salary: Basic salary of $2K to $4K plus attractive commission (average $3K to >$10K)

Senior Cook Job description

The Senior cook will prepare meals and follow establishment recipes. Duties include preparing ingredients, adhering to the restaurant menu, and following food health and safety procedures. Cook, clean, assist other cooks and staff and deliver food in a fast-paced environment. Work may include operating a grill, oven, or fryer. Previous experience in a team environment and various cooking methods preferred.

That cook need to play as multitasking role he must be ready to washing vessels and cleaning kitchen environment

Duties and Responsibilities

• Setting up, cleaning, and organizing work stations

• Preparing ingredients for the shift; washing vegetables, chopping, seasoning meat, etc.

• Preparing deep fryer, utensils, and grill for shift

• Roti prate flour mixing

• Ready to cook Goring items (nasi,ikanpils,mee,kwithya,noodles)

• preparation of south indian & north indian curies

• Taking orders from wait staff or computerized system

• Cooking order according to food health and safety standards

• Recommending ideas for specials or seasonal dishes

• Handling multiple food orders at one time

• Monitoring multiple food orders as new orders arrive

• Dressing order for presentation

• Ensuring each guest order has the correct food and sides

• Delivering food order to wait staff in a timely manner

• Storing all food properly

• Sanitizing and cleaning work stations and utensils

• Reordering stock and food supplies

• Monitoring other cooks and team members

• Assisting other cooks in preparing food or helping other team members when needed

Requirements and Qualifications

• Ready to work any shift

• Able to work in a fast-paced environment

• Able to multitask, prioritize, and manage time efficiently

• Physical endurance to stand for an entire shift

• Self-motivated and self-directed

• Works well as part of a team and on individual tasks

• Able to quickly memorize complex or multiple orders

• High school degree or equivalent

• Previous experience as a cook, or relevant work experience

• Legally able to work in establishments which serve alcohol

• Able to work early mornings, nights, and weekends

• Must pass a background check

• Able to read and write

Position title: Manager Corporate Partnerships and Engagement

Reports to: Senior Manager, Corporate Partnerships

Location: Singapore

About WWF-Singapore

World Wide Fund for Nature (WWF) is one of the world’s largest and most respected independent conservation organisations. WWF’s mission is to stop the degradation of the earth’s natural environment and to build a future in which humans live in harmony with nature. As one of WWF’s international hubs, WWF-Singapore supports a global network spanning over 100 countries. WWF Singapore works closely with local stakeholders towards a greener and more sustainable Singapore and the region around us. We work to address key conservation areas, such as climate change, sustainable finance, deforestation, illegal wildlife trade, marine conservation, and sustainable production and consumption, through collaboration, education and outreach efforts involving the community, businesses, and governments. For more information, please visit wwf.sg.

II. Major Functions:

The Manager should be able to do business development and corporate stewardship within WWF-Singapore. The Asst. Manager / Manager will have the drive, knowledge and skills to engage business leaders in transformational change, delivering shared conservation and community objectives, which will enable Singapore’s businesses to be a leading force in achieving the country’s sustainability goals over the next 10-30 years.

The role is also responsible for creating innovative corporate partnerships and fundraising channels. As part of the Fundraising Unit, the Asst. Manager / Manager will contribute to bringing conservation knowledge to the local community, focusing particularly on corporate donors by developing and deploying effective partnership models and marketing strategies. At the same time, also responsible for delivering key engagement initiatives under the Together Possible @ Work Programme of WWF.

Major Duties and Responsibilities:

Strategic Direction & Leadership

• Support the Senior Manager and Deputy Director of Partnerships and Philanthropy to ensure that fundraising and acquisition goals are achieved and tracked, and contribute to the department’s overall fundraising objectives
• Develop a strategy to build and further grow the three (3) income pillars of Together Possible @ Work and execute on these strategies.
• Analyse and monitor the results of campaigns and partnerships to apply learnings and insights in the development of strategies

Product and Business Development

• Work with relevant WWF Programme Teams, including WWF’s Education & Outreach team to develop innovative marketing products and strategies to on-board companies for the employee engagement programme.
• Identify and foster strong relationships with new corporate prospects via inbound and outbound leads.
• Engage with existing corporate partners, and top-up their support via employee engagement, to ensure long-term partnerships.
• Generate fresh leads via employee engagement activities and pave the way for the Partnerships Team to engage in new corporate partnerships.
• Develop the workplace giving channel and on-board the employees of WWF-Singapore’s corporate partners as regular donors through the programme.
• Develop the employee fundraiser channel as a source of corporate donations.
• Where applicable, be in charge of managing some key industry sectors for other types of partnerships beyond employee engagement.
• Collaborate with other teams within WWF and contribute to ongoing programme discussions regarding conservation and outreach projects based in Singapore.

Event and Account Management

• Lead in making sure that employee engagement events are delivered in collaboration with various teams within WWF.
• Complete the necessary tasks to ensure the proper delivery of employee engagement events, including but not limited to: external vendor and corporate client coordination; event facilitation; post-event impact reporting.
• Where applicable, ensure that employee engagement partners are properly handed over to the Stewardship / Corporate Business Development Team to follow up on the partnership for further relationship / expansion.

Programme Maintenance: Together Possible @ Work

• Maintain the programme microsite with up-to-date campaign information, new engagement product offerings, and toolkits.
• Monitor results of employee engagements, report back on objectives, apply learnings across engagements.
• Share best practices of local employee engagement strategies, and provide other WWF global network offices with recommendations based on WWF-Singapore’s successes.

IV. Profile:

Required Qualifications

• Minimum Bachelor’s Degree in marketing or business administration or equivalent industry experience.
• 1-2 years’ experience in B2B business development, account management, or events management is a must.
• Proven track record in one of the following areas:

○ B2B Sales

○ Event Management

○ Loyalty programmes

○ Account management or client servicing

○ Business Development

• Must have a strong fundraising, sales or business development background.
• Passionate about fundraising for environmental causes and working in NGOs, and are able to utilise sales and marketing concepts to further WWF’s conservation goals.

Required Skills and Competencies

• Great at leading and facilitating small or big events.
• Great communicator, specifically targeted towards corporate contacts.
• Professional, well organised, self-motivated, and responsible.
• Outstanding presentation skills and public speaking abilities.
• Possess leadership skills, yet still be a team player.
• Strong stakeholder focus and service-oriented attitude.
• Strong attention to detail, since this role regularly manages corporate accounts, budgets, which may involve reporting.
• Excellent interpersonal skills. Maturity, tactfulness, good judgement, and ability to handle confidential information with discretion.
• Has great time management skills. Can multi-task as the role requires ideation, product and business development, relationship building.
• Plans and organises/ manages the job independently and proactively.
• Interest in conservation and sustainability is appreciated.
• Fluent in spoken and written English.
• Adheres to WWF’s values which are: Courage, Integrity, Respect and Collaboration.

Working Relationships:

Internal – Ensure intra and inter-department collaboration for the optimal use of resources and organisational alignment. Work closely with the Partnerships and Philanthropy Team, and the wider Fundraising, Marketing and Communications Team to create synergistic and creative means of fundraising.

External – Works with various partners supporting WWF’s work. Coordinates with external vendors relating to events, communications, materials production as and when required.

This job description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organisational needs.

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Position title: Senior Executive/ Assistant Manager, Partnership Communications & Stewardship

Reports to: Manager, Partnership Communications & Stewardship

Location: Singapore

Date: March - July 2024 (Contract Role)

About WWF-Singapore
World Wide Fund for Nature (WWF) is one of the world’s largest and most respected independent conservation organisations. WWF’s mission is to stop the degradation of the earth’s natural environment and to build a future in which humans live in harmony with nature. As one of WWF’s international hubs, WWF-Singapore supports a global network spanning over 100 countries. WWF Singapore works closely with local stakeholders towards a greener and more sustainable Singapore and the region around us. We work to address key conservation areas, such as climate change, sustainable finance, deforestation, illegal wildlife trade, marine conservation, and sustainable production and consumption, through collaboration, education and outreach efforts involving the community, businesses, and governments. For more information, please visit wwf.sg.

Overview of Partnerships Team / Unit

The Partnerships Team develops and builds partnerships and relationships that drive income to support WWF’s conservation goals. The team’s aim is to contribute significant, sustainable levels of philanthropic funding from 1) high-networth individuals (HNWI) 2) trusts and foundations, 3) companies to support the local (Singapore-based) and regional (mainly South-East Asia) conservation, sustainability and education programmes in order to advance WWF-Singapore’s mission.

The team works closely with the Senior Management Team and peers in Conservation, Communications, Sustainable Finance, and Accounting and Finance teams to effectively contribute to the implementation of WWF-Singapore’s partnerships and philanthropic strategy.

Major Duties and Responsibilities:

We are looking for an enthusiastic, self-motivated, people person with a positive attitude that could help manage and steward WWF’s partnerships. This is a maternity cover role and you will be working closely with our core team to drive long-term partnerships with new and existing partners as well as engaging them through different activities.

Primary Role in Stewardship & Communications (85%) Account Management & Relationship Building

• Multitask and manage medium to priority partnerships and ensure that existing partners are stewarded appropriately, resulting in profitable long-term partnerships.
• Maintain open lines of communication with partners and/or relevant stakeholders to foster strong relationships and ensure they are informed.
• Proactively identify partnership-related issues and challenges, communicate and implement timely solutions.
• Map partnership outcomes according to agreement terms and provide regular impact reporting to partners.
• Work with the relevant Project Team to ensure progress of partnership outcomes and deliverables are on track as per agreement.
• Responsible for managing, tracking and spending of funds received by certain partnerships, in close collaboration and alignment with the Project and Finance teams.
• Gather data and insights from the partnerships managed to be shared with the Stewardship Team for the development of long-term partnership strategies and retention plans.

Strategic Partnership Communications

• Work closely with the Partnership Communications lead on communications-related deliverables under partnerships.
• Work together with the Communications Team on development of thought leadership, PR & Media pieces for partnerships.
• To analyse, monitor and explore opportunities to communicate about partnerships through various channels.
• Co-lead the execution of the Annual Partnership Reports to recognise key partnerships and maintain transparency as part of network standards.
• Co-lead the development of the quarterly Partnerships Newsletter to communicate project updates and key highlights to the partnerships database.

Corporate Engagements

• Lead the planning and execution of community or employee engagement activities for corporate partners (eg. Green Talks, Workshops etc.).
• Work with relevant internal and external stakeholders to deliver engagements effectively.

Secondary Role in Engagements & Fundraising (15%) Business Expansion

• Support the Partnership development team with any business development activity as required.
• Identify new opportunities within existing partnership to expand the scope of work and raise more funding for WWF’s conservation work in Singapore and regionally
• Successfully renew existing accounts.
• Perform other duties as required.

Required Qualifications:

• Bachelor’s Degree in Business, Corporate Marketing, Events, Marketing or Communications or any other relevant field.
• Minimum 2-3 years experience in Agency, Corporate Marketing, Client Servicing and/or Event Management preferred.
• Previous work experience in an international NGO sector will be an advantage.
• Fluent verbal and written communication skills in the English language. Bilingual is a plus.

Required Skills and Competencies

• Possess strong account management or client servicing skills
• Adaptable and proactive in managing accounts with minimal supervision. Experience in budget management is a plus.
• Ability to plan workload, estimate timelines accurately and work autonomously in a fast-paced environment.
• Solution-oriented and ability to develop and maintain strong working relationships with internal and external parties of different levels and backgrounds.
• Great listening, negotiation and presentation skills.
• Ability to meet tight timelines and handle multiple projects while meeting the needs of project partners and stakeholders.
• Ability to work in an international and multilingual environment is essential.
• Familiarity with basic softwares such as Google Suites and Microsoft Word, Excel, PowerPoint. Experience using project management and integration tools (eg. Asana, Active Campaign etc.) is a plus.
• Basic design skills and knowledge working with Adobe softwares (eg. Illustrator and Photoshop) is a plus.

Working Relationships

Internal – Ensures intra and inter-department collaboration for the optimal use of resources and organisational alignment. Works closely with the Partnerships Team, and the wider Fundraising, Conservation and Communications Team to ensure partnership deliverables are executed in a timely manner and communicated well.

External – Works with various partners supporting WWF’s work. Coordinates with external vendors relating to events, trips, communication materials and as and when required.

This job description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organisational needs.

Responsibilities

• You must be able to communicate with all areas of the company.
• You will work with the Product Engineering team and Product Owners in helping to define product features that meet customers’ deployment and usability requirements.
• You will work with the Marketing team in helping them to understand the positioning, key benefits, and target customers of your products.
• Work with Marketing and Product Owners to contribute to product materials, including presentations, case studies, web content, whitepapers and more.
• You will also serve as the internal and external evangelist for your products, including communication with the sales channel and key customers.
• Conduct market research, customer requirements identification, competitive analysis and industry trend studies.
• Manage market requirements ensuring their refinement and continuous assessment with the Product Engineering team.
• Help to define and build a global roadmap based on key market trends and compelling opportunities that differentiates i-Sprint in the digital identity market.
• Work with Marketing, Sales, Product Engineering, and Professional Services teams to develop and lead internal content including sales enablement training, FAQs, and cheat sheets to ensure i-Sprint is addressing all enablement needs of the partners/distributors/resellers.
• Regularly work with strategic partners, sales management, and marketing counterparts to discuss and track progress on business and marketing plans and any open issues.
• Represent i-Sprint as product expert at industry, channel, partner, and customer events.

Education and Experience

• University graduate with a major in Information Technology, Computer Science, or related disciplines and a minimum of 10 years of experience in IAM with emphasis on authentication and mobile security solutions.

Knowledge and Skills

• Technical aptitude, curiosity, and a keen understanding of the IAM and mobile ecosystem and its technical audiences.
• Strong experience as a product manager with a deep understanding of the motivations of technical audiences
• Solid knowledge about product development life cycle and experience involved at various stages including requirement review, UI/UX design, test case review, and production support.
• Strong ability in analyzing data to derive insights and make decisions
• A proven track record of the ability to understand technical personas and build adoption and engagement of new and existing product lines
• Knowledge in mobile/e-banking applications, software/platform architecture, market research, etc.
• Excellent cross-functional collaboration, stakeholder management, and project management skills
• Experience crafting compelling positioning, messaging and thought leadership content
• Ability to effectively influence both internal and external stakeholders across all levels of the organization
• Self-motivated, excellent communication, analytical, logical thinking, problem solving, interpersonal, and writing skills
• Willing to travel across the Asia Pacific region

We offer 5 days of work, medical benefits, and an attractive remuneration package.

Interested parties please send us your detailed resume with the present, expected salary and availability date.

Dr Paws Vet Care is looking for senior veterinary nurses/assistants!

We are a new veterinary clinic located in the east part of Singapore. We aim to be a place where everyone works hard but still have a great time together. Friendly banter is allowed but paw-litics will be frowned upon.

We see dogs, cats and pocket pets. We also offer acupuncture services.

We are looking for EXPERIENCED full-time veterinary nurses with the following qualities.

• Only Singaporeans or Singapore PRs
• At least 2 years experience as a veterinary nurse
• Ability to commit for at least a year, the longer the better!
• Self-motivated and hardworking individuals with the ability to work as a team.
• Ability to multitask.
• Willingness to learn and take instructions
• Eager to learn attitude and be open to feedback.
• Willing to constantly upgrade on your veterinary nurse knowledge and skills.
• Love for animals.
• Fluent in English.
• Friendly, polite and able to provide good customer service

Your job scope will involve

• Interaction with clients both face-to-face and over the phone.
• Rotation work between being a receptionist and assisting vets with handling animals and surgeries.
• Dispensing medications
• Care for hospitalized animals.
• Maintaining clinic equipment and cleanliness, including general cleaning duties
• Other Ad-Hoc duties

Working hours:

• Clinic operating hours: Tues-Sat 10am-8pm. Closed on public holidays.
• No overnight duties
• 5 day work week
• 1 weekday and 1 weekend day off per week

Interested applicants please send your resume, expected salary and available start date to [email protected].

The Write Connection Group is a premier education group in Singapore with 13 centres across the island and a head office. We are looking for an IT Executive to join our Internal Operations Department to support our growth and expansion in Singapore and overseas.

Responsibilities

• Manage IT requests and provide IT support to TWC Group centres and head office, and ensure all IT tickets are responded to and resolved in a timely manner.
• Plan and conduct regular checks, analysis, diagnosis and troubleshooting for all TWC Group premises to ensure all software and hardware are up to date and effective, so as to prevent any possible disruptions in daily operations.
• Assist with the review, update and implementation of IT policies, SOPs and processes based on departmental needs, to minimise vulnerabilities, boost productivity and increase efficiency of IT systems and processes.
• Set up and maintain drives for all regular IT-related SOPs, guidelines, accounts, inventory and records, as well as other related information for IT Team and key stakeholders’ reference.
• Conduct research and maintain up-to-date understanding of the latest threats, vulnerabilities, mitigation, IT security, industry best practices, regulations.
• Provide all TWC staff with the necessary IT equipment and access to relevant company resources. Maintain and update an inventory for all IT equipment and access information.
• Perform installation, setup, configuration, migration, upgrading and testing of software applications, IT equipment and network.
• Provide IT support for company events (e.g. Town Hall Meeting and Staff Appreciation Night).
• Other IT related tasks and scopes.

Requirements:

• Possess at least a Diploma (preferably IT, Computer Science, or a related discipline).
• Fresh graduates are welcome to apply. For Senior IT Executive, at least 2 years’ experience in the IT field in a relevant role is required.
• Responsible and solution-oriented.
• Ability to learn to use Google Workplace (Sheets, Forms, App Script etc). Familiar or able to efficiently learn to handle HTML/CSS, Mac platform, Apple systems and devices.
• Able to organise tasks and work efficiently to meet tight deadlines with minimum supervision.
• Technically savvy and self-motivated learner.
• Possess excellent communication and task management skills.
• Proficiency in spoken and written Mandarin is a plus as future work will involve collaboration with international teams based in other countries in Asia.

Work Hours and Location:

• Work Days: 5-day work week (4 weekdays and 1 weekend). The weekend may be a Sat or Sun depending on roster.
• Work Shifts:
  • Weekdays: 10.30am - 7.30pm / 12.30pm - 9.30pm depending on the roster
  • Weekends: 8.30am - 6.30pm
• Work Location: TWC HQ, Guthrie House, Bukit Timah. (Candidates may be required to travel to various TWC centres when the need arises.)

Note to Applicant:

1. Please state your earliest start date.
2. Send your CV to [email protected]

Job Description

As a Senior/ Infrastructure Engineer, you will assume the responsibility of conceptualising and crafting cloud and infrastructure solutions, ensuring seamless integration into diverse on-premise or SaaS environments. Leveraging comprehensive expertise across vertical and horizontal technologies, your focus will be on refining, fortifying, and providing solutions to our clients. This entails overseeing the holistic technical design, encompassing infrastructure elements, integration, connectivity, and hosting.

Roles and Responsibilities

• Managing the project lifecycle of infrastructure setup and implementation for our clients.

• Designing and implementing infrastructure solutions, incorporating multi/hybrid cloud design principles.

• Continuously researching and evaluating new solutions and technologies, integrating insights and recommendations into the development process.

• Demonstrating expertise in the products and solutions of major Cloud Service Providers.

• Specialising in best practices for the design, operations, and support of private/public/hybrid cloud infrastructure, covering Network, Storage, Compute, and Security.

• Identifying potential and emerging technologies with relevance to innovation for the company.

Qualifications and Requirements

• Diploma/Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related discipline.

• A minimum of 4 years experience in the design, implementation, and consulting of private/public/hybrid cloud infrastructure solutions.

• Hands-on experience and robust technical skills with a proven track record in IT infrastructure and/or emerging IT technologies engineering, specifically in Platform, Storage, Virtualisation, and Cloud infrastructure.

• Strong working knowledge and the ability to apply architecture concepts, frameworks, and methodologies to projects.

• Experience in business and technical analysis, architecture design, and project

• Possession of PMP and ITIL certifications is considered an added advantage.

Job Description:

• Prepare and Monitor project cost budget, cash-flow for project, track changes in design/construction work, check variations and adjust budget projections accordingly.
• Source and Liaise with Site Personnel, Suppliers, Sub-contractors, Consultants and/or Architects for all project-related matters.
• Responsible for Progress Claims, Variation Orders, Final Accounts and Sub-contractor Progress Claims.
• Work closely with the project team in the Analysis, Evaluation and Negotiation of quotations, so as to ensure timely award of sub-contractors and suppliers.
• Ensure timely finalization of main contracts and sub-contracts.
• Provide Support in any other ad-hoc duties that may be assigned time to time.

Job Requirements:

• Candidate must possess at least a Bachelor’s Degree/ Post-Graduate Diploma/ Professional Degree in Engineering (Civil), Quantity Surveying or Facilities/ Building-related with a minimum of 3 years of relevant work experience.
• Have a positive working attitude, pro-active and meticulous in his/her work.
• Posses strong inter-personal communication & negotiation skills; able to work as a team.
• Able to work under pressure and meet tight deadlines, either independently or in a team environment.

Responsibilities:

· Responsible on developing and executing end-to-end public relations activities/engagement

· Strategize, develop and implement a sound Public Affairs strategy in order to project a transparent, localized and trust image to internal and external stakeholders

· Responsible on Govt and relevant communications and stakeholder engagement activities including customers PR dept, Industry and trade analysts, telecom regulators, academics, etc.

· Responsible on brand-related materials and contents targeted for internal and external stakeholders

· Crisis management

· Act as external spokesperson, when appropriate

Requirements:

· Relevant Degree with at least 8 years relevant experience in a Govt/ trade association role/Agency

· Highly hands-on individual and a creative and innovative thinker

· Good Strategic and structured thinking with interpersonal skills

· Hands on experience in Program and event management

· Excellent communication & written skills in both English & Chinese (in order to liaise with Chinese speaking customer)

· Is a self-starter; possess confidence and excellent communication skills in order to interact with people of all levels across different markets within the region

· Skilled in market research, and self-driven spirit

We are seeking a skilled and dedicated IT Manager to join our team. You will be responsible for providing technical support, managing hardware and software systems, and ensuring the smooth functioning of our IT infrastructure. Your expertise will play a crucial role in supporting our employees and optimizing our operational efficiency.

Responsibilities:

1. Hardware Support:Manage and maintain CPU, laptops, printers, and door access systems.
   Assign laptops to new employees and troubleshoot any hardware issues.
   Troubleshoot printer and laptop issues and coordinate repairs or replacements as needed.
   Maintain extension lines and phone lines accordingly.
   
2. Active Directory (AD) Migration:Prepare and execute the migration of HQ laptops to Azure Active Directory based on regional requirements.
   Ensure a seamless transition while maintaining data integrity and user access.
   
3. User Account Maintenance:Manage user email accounts and associated licenses.
   Administer user access permissions and security settings.
   Assist employees with user account issues and password resets.
   
4. Vendor Management:Work closely with vendors for internal application management.
   Engage in discussions with vendors regarding new requirements, costing, and implementation plans.
   Collaborate with vendors to resolve any issues or system enhancements.
   
5. Software Support:Provide first-level support for various software applications, including SAP Business One, Enterpryze, Office 365 applications, and HR applications.
   Address user queries and technical issues, escalating complex problems to the appropriate teams for resolution.
   Stay updated on software updates and new releases to ensure smooth operations.
   
6. Software Deployment:Utilize your knowledge and experience to implement and deploy software, particularly ERP and operations-based applications.
   Collaborate with relevant stakeholders to ensure successful software deployment and user training.
   
7. Phone and Communication Systems:Manage and monitor all internal phone lines and communication systems used by employees.
   Coordinate with service providers to ensure reliable phone and communication services.
   
8. IT Infrastructure and Internal Control:Oversee the Internet, firewall, Wi-Fi, and door access systems in the office.
   Maintain internal controls in the IT area to ensure data security and compliance.
   
9. Solution Proposals and Asset Management:Identify opportunities to enhance operational efficiency and propose new solutions as needed.
   Maintain accurate records of IT assets, including hardware and software licenses.
   

Requirements:

• Proven experience in IT support and operations, with knowledge of hardware and software systems.
• Familiarity with Active Directory migration and management.
• Strong troubleshooting skills and the ability to resolve hardware and software issues effectively.
• Experience in vendor management and collaboration.
• Proficiency in supporting software applications such as SAP Business One, Enterpryze, Office 365 applications, and HR applications.
• Knowledge of software deployment processes, particularly for ERP and operations-based software.
• Familiarity with phone systems and communication technologies.
• Understanding of IT infrastructure, internal controls, and data security.
• Ability to propose innovative solutions to streamline workflows.
• Strong organizational skills and attention to detail.
• Asset management experience is a plus.
• Knowledge in digital transformation

To apply, please submit your resume along with a cover letter detailing your relevant experience and achievements in IT support and operations.

This position reports directly to Head of General Affairs. Closely working with Facilities, Finance and Operations, primarily but not limited to handling, and managing operations-related procurement and tasks.

Job Description:

• Assist the General Affairs HOD, lead in the daily operations of the Singapore office (HQ), Gateway (SATS Core A) and various warehouses island wide.
• Responsible for procurement of building & facilities, equipment to support operation, meeting users’ specifications and requirements at a timely manner and at the most competitive price(s)
• Facilitate business reviews to discuss best practices and issues and to ultimately improve supplier performance and strengthen business partnerships across teams.
• Benchmark rate information versus historic pricing and versus competition.
• Perform supplier spend analysis, including reporting to establish visibility of spend patterns by category, region, and supplier.
• Review and improve existing procedures and processes to improve corporate governance and consolidate users’ requirements to source for most competitive value buys.
• Ensure that all purchasing activities and documentations are carried out in a timely manner and in compliance with the HQ Procedures and Financial & Operating Approval Limits at all times.
• Ensure that the specifications and requirements are sufficiently detailed and complete for competitive quotes.
• Follow up closely with users on procurement process and attend to suppliers’ queries and clarifications when required.
• Manage tender interviews and conduct negotiations with suppliers.
• Manage procurement RFP’s, RFQ’s, and RFI’s
• Vendor and supplier management
• Support in project costing analysis, budgeting, and maintenance of approved budget
• Develop mechanisms and metrics to track supplier performance related to forecasting, delivery, quality, and cost.
• Support the creation of supplier scorecards to measure and track supplier performance.

Requirements:

• Preferably possess a diploma or degree in Engineering or Accounting / Finance discipline
• At least 3 years’ experience in procurement; Preferably in MNC environment or Building and facility works and services; Or Procurement experience in Logistics / Supply Chain / Warehouse operation is highly advantageous.
• Knowledge of MS office suites is essential.
• Meticulous and pro-active
• Team player and able to lead a team of buyers.
• Good interpersonal and communication skills.
• Good command in written and spoken English and Chinese, proficient in Mandarin.
• Analytical & Solution-provision skills
• Proficiency in MS office: Word, Excel and Powerpoint including Chinese word in order to liaise with the Chinese clients on a regular basis

Responsibilities :

• Issuing of Purchase Order to Suppliers
• Laise with suppliers and expedite delivery of goods
• Sourcing of suppliers
• Process delivery notes & invoives for goods received
• Monitor shipments
• Price negotiation
• Maintain proper purchasing records
• Inventory management
• Attend company and supplier exhibitions

Requirements

• Must possess at least a Diploma in any field
• At least 2 year of working experience in Merchandising or Buyer relevant
• Excellent communication skills
• Team work and able to work independently
• Proficient in Microsoft Excel
• Willing to travel

JOB DESCRIPTION

The number one goal of everyone in our team is to make our Clients exceptionally happy. The Senior Technical Support Consultant (Level 3) plays an important role in making sure that happens.

The Senior Technical Support Consultant (Level 3) handles escalated support requests from Technical Support Consultant (Level 2) where they can’t handle as well as any projects that require on-site implementation. When help is needed the Senior Technical Support Consultant (Level 3) can turn to the Team Leads and Technical Manager for guidance and support.

ROLES AND RESPONSIBILITIES

• Responsible for Level 3 support and escalations for network and System issues;
• Configure and install network devices such as routers, switches, firewalls, load balancers, etc.
• Monitor network to ensure optimum performance, reliability and availability;
• Work closely with internal and external teams for problem resolution;
• Perform maintenance and upgrades of systems and networks;
• Check on resource utilisation for trending and capacity planning purposes;
• Adhere to policies on change management to ensure success of such projects;
• Implement security measures and ensure that policies are followed to reach the required level of security;
• Work on and resolve escalated Helpdesk Tickets
• Delight our Clients with a Friendly, Quick and Helpful Experience
• Provide the Client with advanced on-site troubleshooting
• Provide the Client with on-site installation & removal of equipment
• On-Site Hardware Maintenance and Support
• Use our Ticketing System to work on and resolve Helpdesk Tickets & Service Requests
• Managing and recording all work though our Ticketing System
• Make sure that Client Documentation in well maintained
• Split tickets that have several issues into their own individual ticket
• Make sure that tickets aren’t “stale” throughout the process
• From time to time the projects team will need additional resource to help deliver projects on-site
• Create and maintain documentation for on-site processes
• Escalate tickets that require Team Leads or Technical Manager support
• Work with Level 1 and Level 2 Engineer to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue
• Identify, Communicate and Mitigate potential risks to the Technical Manager and Clients
• Follow the schedule provided by the Team Leads or Technical Manager or appointed Service Coordinator / Dispatcher
• Follow Standard Operating Procedures (SOPs) for daily / weekly recurring tasks
• Follow all our Security Procedures and Keeping a Vigilant Eye for Security Issues
• Identify opportunities for improvement and make constructive suggestions for change
• Contribute to the process of innovative change effectively
• Undertake other duties as required by the Technical Manager

JOB REQUIREMENTS

• 4 to 6 years of work experience
• Diploma or Degree in Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System of the equivalent) or higer
• CCNA certification would be an advantage
• At least 4 years of hands-on experience in network device configuration and troubleshooting, as well as system and OS support.
• Proven work experience as a Network Engineer, Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
• Hands-on experience with Windows/Linux OS environments
• Good understanding of computer systems, mobile devices and other tech products
• Good knowledge of cloud concepts and networking
• Ability to diagnose and troubleshoot basic technical issues
• Familiarity with remote desktop applications
• Excellent problem-solving and communication skills
• Ability to provide step-by-step technical help, both written and verbal