Job Purpose

You will report to Team Lead, Business Processing (Group Insurance Operations), and the key role is to carry out the daily tasks of the business processing function and process review.

The Job

· Issuance of policy contracts and endorsements;

· Issuance of policy adjustment, member movement;

· Responsible for premiums computation and experience refund;

· Ensure tax invoices/endorsement schedules/medical cards are issued timely;

· Liaise with direct clients/agents on employee benefits related queries via all channels;

· Fronting of digital solutions to clients/agents to champion for digitisation;

· Attend to escalations independently and recommend sound resolutions;

· Ensure the accuracy of records entries & proper documentation;

· Participate in projects which improve operations efficiency and effectively review the current processes and initiate improvement;

· Participate in User Acceptance Testing prior to deployment of changes in system;

· Maintenance of Department records and endorsements;

· Administration of data to provide reports required to track Department’s progress;

· Provide administrative support and perform ad-hoc tasks as assigned by Team Lead;

· Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;

· Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks; and

· Highlight any potential concerns/risks and proactively shares best risk management practices.

Our Requirements

· Degree from recognized institution;

· Preferred at least 1 year relevant experience specializing in insurance administration/business processing;

· Applicant along with experience in processing group insurance policies will be an advantage;

· Good time management, good analytical skills, detailed-oriented and pro-activeness;

· Task and results oriented, and a good team player;

· Mathematically inclined and with good communication skills;

· Highly proficient in Microsoft Excel. The job requires significant data sorting and manipulation;

· Proficient in other Microsoft Office applications;

· High level of integrity, takes accountability of work and good attitude over teamwork; and

· Takes initiative to improve current state of things and adaptable to embrace new changes.

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

• Diploma/Degree in Accountancy or equivalent.
• Handle full set of accounts.
• Perform daily accounting & finance duties such as AR, AP, GL etc
• Handle monthly Vessel's Disbursement Account, GST submission etc
• Manage timely closing process and reconciliations.
• Ability to work independently with accuracy and efficiency.
• Maintain good documentation and filing system.
• Coordinate with auditors on audit matters for year-end audit and financial reports.
• Good communication skills for both written and spoken English.
• Proficient in MS-Office and ABSS Accounting Software.
• Positive attitude, reliable and hardworking.

Responsibilities

Due to robust growth, we are looking for a Senior Business Development Executive to join our highly regarded practice in Singapore.

• Act as a forward-thinking resource to the Business Development Team and wider practice in Southeast Asia.
  Prepare responses to client request for proposals, while assisting with content development for associated presentation and pitch materials, including curating and maintaining relevant deals lists.
• Conduct client, industry and market research to identify new leads, including opportunities to expand relationships with
  existing clients.
• Develop a good working knowledge of the Firm’s priority product, industry and practice areas in support of targeted pursuit and client development activity.
• Support the Firm’s marketing communications and campaign activity across all channels including advertising (digital and
  print), conferences, events, sponsorships and other key profile-building opportunities.
• Take a creative and impactful approach to drafting submissions for legal directories and other industry awards.
• Take initiative and ownership for the development of new approaches and processes to meet service needs.
• Leverage the firm's global client relationship management system.
  (i.e. InterAction) to create targeted client lists for business development and marketing purposes.
• Prepare content for all product, industry and practice areas in Southeast Asia and contribute to relevant internal communication channels.
• Help to source, run and manage internal and external client events and venues. This will range from small intimate seminars to large scale 300+ client events.

Qualifications / Person Specification

• An undergraduate degree in a related business field and relevant post-graduate qualifications preferred.
• 4-5 years’ experience in a similar position or more than 5 years in professional services and/or similar industry.
• Excellent command of written and spoken English.
• Superior written and oral communication skills.
• High level of proficiency with MS Office Suite of applications (Outlook, Word, Excel, PowerPoint, Teams).
• A knowledge of InterAction (or similar CRM systems) is preferred, but not essential.
• Familiarity with virtual events platforms (e.g., Webex, Zoom, Teams).
• Familiarity with research techniques and databases typically used for competitive intelligence (e.g., Manzama, Capital IQ, Mergermarket, EMIS, LexisNexis, Lexology).
• Excellent interpersonal skills – must have a mature, professional and personable presentation and demeanour.
• Strong organisational skills and ability to multi-task.
• Demonstrates good judgment and problem-solving capabilities, a team-first and client-service orientation.

As the Channel Sales Senior Executive, you are responsible to collaborate closely with the Channel Sales Manager to execute the channel sales strategy, conduct data analysis, and engage with channel sales partners. This pivotal role involves administering company policies and SOPs while ensuring compliance with partnership agreements.

Key Responsibilities:

• Develop and Nurture Relationships: Build a robust sales pipeline by identifying and qualifying new leads through cold calls, securing meetings, and converting prospects into channel sales partners for the company's affiliate program.
• Achieve Sales Targets: Drive sales revenue and profit margins by acquiring new channel sales partners and fostering growth from existing affiliates.
• Maintain Communication: Regularly communicate with sales partners to ensure active promotion of the company's products.
• Strategize and Execute: Plan and execute monthly sales plans, leveraging data analysis to monitor and enhance partner sales activity.
• Support Product Launches: Assist the Channel Sales Manager in implementing product launches and campaigns, including partner sales contests and new product introductions.
• Ensure Compliance: Facilitate compliance communication with sales partners and deliver weekly sales reports to the Channel Sales Manager.
• Provide Feedback: Offer valuable product feedback from sales partners to the Channel Sales Manager and Product Development team.
• Flexibility: Perform any additional duties as assigned.

Key Requirements:

• Education: Diploma or higher education qualification.
• Experience: Minimum three (3) years of sales experience with a proven track record of managing and achieving sales targets.
• Skills: Proficiency in following defined sales processes and generating new business leads through various channels including cold calls, online meetings, web inquiries, webinars, and social platforms. Exceptional written and verbal communication skills in English, with the ability to effectively engage with US-based channel sales partners. Strong analytical skills with proficiency in MS Excel for data analysis and reporting.
• Attributes: Ability to thrive in a fast-paced environment with tight deadlines, demonstrating excellent time management and prioritization skills. Familiarity with internet-based sales and digital marketing is advantageous. Experience managing a sales affiliate program is a plus.

Additional Information:

• The role requires flexibility to work within both US and Singapore time zones, with partial work-from-home arrangements during US time zones.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24038
To learn more about this opportunity, please contact Goh Bao Yee at [email protected]
We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Goh Bao Yee | Registration No: R1766609

We are working with an established Shipping firm and they are looking for a Procurement Manager to lead a global team. Please find the details below:

Responsibilities

• Lead the Supply Chain implementation including SAP and key Standard of Operation (SOP) across various departments
• Lead and develop the team to drive business results
• Optimise and maintain procurement-wide policies and operating procedures
• Serve as an active business partner for the sales and operation function
• Oversee key suppliers’ risk assessment and drive continuous cost improvement
• Design contract modification and procurement documentation audit procedures

Requirements

• 6+ years' experience in procurement/category management
• Strong leadership experience to manage a global team
• CIPS / ISM qualifications
• Hands-on experience with ERP/SAP

about company

I am currently working with a well known biotechnology research company. Office located in Woodlands - but there's shuttle bus provided from multiple MRT stations.

Hybrid working arrangement now. Working hours 8am to 5pm. Can end work at 5pm and have more personal time.

about job

• Work as part of Agile scrum teams to design, implement, and test the instrument control software that powers our industry-leading DNA sequencing and genotyping devices
• Develop end to end automated integration, verification and continuous integration system
• Develop, maintain and enhance automated test framework, tools and unit tests
• Collaborate with DevOps to design and manage an automated, computational infrastructure supporting experimentation and research
• Design and code test scripts, deploying to build pipeline, monitoring results

skills and requirements

• Bachelor of Science degree in in computer science or related field
• Min 5 years experience in testing and supporting software for mechanical instrumentation
• Software test development experience with programming and scripting languages (C#, TypeScript, shell script preferred)
• Experience in architecting end-to-end automated test suite for API, desktop, web apps and experience with test frameworks such as pytest, Playwright, or similar
• Experience in writing verification plans, test cases, defects reports, executing & managing test cases using test cases management system and writing verification reports
• Experience with CI/CD, Continuous Testing, and related tools such as TeamCity, Jenkins, GitHub Actions
• Experience in developing instrument software / hardware integration is a plus
• Experience in biotech and bioinformatics is a plus
• Experience in Linux Operating System is a plus

To apply online please use the 'apply' function, alternatively you may contact Stella at 96554170 (EA: 94C3609 /R1875382)

(City Square Mall/Palais Renaissance)

Responsibilities:

- Attend to customer enquiries & feedback

- Sale of SISTIC tickets and gift vouchers

- Support the mall's marketing activities and perform general admin duties

- Any other duties as assigned

Requirements:

- At least 1 to 2 years relevant experience

- Proficient in MS Office

- Pleasant disposition with outstanding communication, problem solving and negotiation skills

- Ability to multi task with high level of initiatives

- Team player with ability to work independently

City Developments Limited (CDL) is committed to fostering an inclusive culture that respects the diversity of its employees and stakeholders. As a signatory of the Employers Pledge for Fair Employment with TAFEP since 2008, CDL’s recruitment process adheres to strict guidelines on non-discrimination and fairness, regardless of gender, ethnicity, religion, or age.

About the company

Our client, one of the pioneers in the Motor Insurance industry and looking to venture into Commercial Lines business. They are actively expanding, seeking for driven individuals to join the broking team and work closely with the Head of Operations.

About the job

In this position as an Operation Manager, you will be expected to lead strategies, manage the existing team and work closely with the Insurance partners. The incumbent will also be expected to source and develop new business, clients’ management and business retention and come up with insurance advice & solutions in a timely manner.

The Operation Manager will be expected to support the HOD to ensure the department’s smooth operation and provide training, guidance and work closely with the broking teams. Ideal incumbent must be familiar with broking set-up and how the business operates. You will be managing a small team of 5 and report into the Head of Insurance.

** office is located at East of Singapore but conveniently located near MRT station

** Attractive bonus, benefits and wellness

Skills & experience required

• 5+ years of experience with insurance broking (Plines, Motor, Property & Casualty)
• Experienced and strong commercial line product knowledge
• Some sales background in Broking preferred (Non-life ideally)
• Team management or supervisory experience preferred
• Good communication and interpersonal skills
• Meticulous, good problem-solving and presentation skills
• Positive, enthusiastic, team player and pro-active working attitude

If the above position interest you, kindly click on the appropriate link to apply for this role.

EA: 94C3609/R1325349

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

(FMCG Non-Food / Health & Beauty)

Location: Woodland

Salary : $4000 + Commission

Working days: Monday - Friday (7.30am -5pm / 8am-5.30pm / 8.30am-6pm)

Job Responsibilities

• Formulate strategic plans and initiatives aimed at bolstering business channel expansion.
• Manage sales accounts, catering to various sectors including general trade, convenience stores, wholesalers, modern trade, and food service, with a focus on nurturing strong customer relationships.
• Drive the acquisition of new accounts and the promotion of existing and new products to both current and prospective clients.
• Meet sales objectives by achieving targets, managing channels effectively, and controlling costs.
• Develop and implement sales promotion strategies and budgets to surpass channel sales goals.
• Generate comprehensive sales reports for management review.
• Optimize resource allocation within the sales budget for maximum efficiency in designated channels.
• Conduct regular field visits to ensure route coverage, monitor competitor activities, and identify growth opportunities.
• Inform sales channel clients about new products and promotions to stimulate increased sales.
• Establish and maintain an efficient outlet servicing schedule to meet or exceed sales targets.
• Collaborate with the Marketing team to execute effective sales activities and promotions, enhancing product visibility and consumer engagement.
• Lead and inspire a sales team to achieve set targets.
• Provide coaching and support to enhance the sales capabilities of team members.

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Salary range: SGD 3.0k to SGD 5.0k

Looking for RMs with expertise in handling financial loan products within automotive industry mainly block discounting, floor stocking and other facilities to the small- and medium-sized enterprises (SME) customers.

You may be given the opportunity to market other financial products to customers from different industries as part of your career growth with the organisation.

Responsibilities:

• Build and maintain strong relationship with clients within Automotive Industry
• Acquire new SME customers and expand the customer base/revenue for auto financial loan products
• Perform financial analysis and prepare credit report proposal
• Manage customer account proactively and possess good understanding of the FI’s loans and services in order to address client’s needs effectively

Requirements:

• Degree/Diploma holder with at least 1-2 years of relevant experience in above specialty
• Sales oriented, with good network of business contacts and strong ability to source and generate leads
• Possess business acumen, customer centricity and pleasant demeanor
• Applicants who have direct sales exposure in automotive industry environment and possess basic understanding of the financial products are welcome to apply

Morgan McKinley is Your Gateway to Career Success.

Role & Responsibilities

• Manage bi-weekly/monthly outlook, overseeing financial files and reporting by liaising with category and finance for alignment.
• Facilitate weekly LT meetings, collating input beforehand and documenting actions afterward.
• Connect the dots between various weekly meetings and contribute to actionable items.
• Conduct monthly/weekly business and readiness reviews, ensuring information, schedules, and templates are well-organized while holding individuals accountable.
• Coordinate team morale events, including offsites and initiatives, to boost team spirit.
• Act as the driving force for the team, ensuring organization and efficiency.

Who we are looking for:

• Bachelor’s Degree or equivalent
• At least 2-3 years of solid business management experience i.e. Managing multiple programs, timelines, holding stakeholders accountable to deadlines and coordinating across multiple programs.
• Well-versed in managing data i.e. Expert user of Microsoft Excel and PowerBI (as a user), ability to pull data from multiple different platforms and clearly identify requirements and trends. Being able to create PowerBI would be a massive advantage.
• Proven track-record of regional collaboration across Asia / APAC

Additional Information about the role:

• Client: Leading Multinational Technology company
• 12 months contract role- renewable
• Work location: Cecil St. Singapore

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

Role and Responsibilities:

• Analyze, document, and discuss solution architecture with leads and architects.
• Focus on backend development, with frontend skills as a secondary strength.
• Conduct unit and integration tests, emphasizing Test & Business Driven Development.
• Collaborate with test teams for performance and endurance testing.
• Propose technical solutions, improvements, and provide technical specifications.
• Ensure quality reporting and controls in adherence to bank standards and security.
• Follow Scrum Agile ceremonies with discipline.
• Uphold proper Governance, Code, and Conduct.
• Collaborate with external vendor consultancy teams for product development.
• Contribute to key strategic projects as an enabler and stakeholder.

Ideal candidate:

• Minimum 8 years of backend development experience.
• Strong Java Backend Development in Java 11-21, ORM Frameworks (MyBatis, Spring-Data-JPA), MAVEN, Spring Framework, REST APIs, CI/CD tools (Jenkins, Serena, Ansible), and testing utilities (Mockito, Jmeter, Postman, etc.).
• Experience with database: Oracle SQL and Postgres SQL
• Experience with Cloud: IBM Cloud, AWS, Google, Alibaba, Azure…
• Experience with Middleware, Apache Tomcat, Docker, Kubernetes, Kafka is a plus
• Frontend Development experience is a strong plus: JavaScript, jQuery, TypeScript, JSP, AJAX, and Angular 2x.
• Strong analytical and problem-solving skills.
• Effective collaboration and communication within teams.
• Experience with Agile practices.
• Excellent teamwork and communication skills.

Job Description

• Manage the overall operational budgetary and financial responsibilities and activities of the department.
• Plan and implement control systems to fulfill the department missions and the goals.
• Prepare and report the qualitative and quantitative KPI's of the department on a monthly basis to Senior Managements.
• Review perforance data to monitor the department perforance.
• Communicate regularly with the President & CEO of ITOCHU SIngapore, Asia Oceanuc Block Group COO, Senior Managers/Managers of ITOCHU headquater in Japan and other managers throughout the ITOCHU Group to discuss/negotiate/report to implement strategies.

Job Requirements

• Building up clear, consistent and sustainable strategies in Pulp and Paper, Cement and Ceramics, Logistics, Natural Rubber and Realty business segments.
• Excellent communication skills including proven ability to effectively convey information and ideas clearly in both written and verbal means to Management, Dept staffs, Clients and Vendors.
• Strong interpersonal skills with demonstrated ability to build rapport and maintain good relationship with Management, Superior, Subordinates and local/overseas counterparts.
• Excellent in Japanese for Japanese communiation and business negotiations both verbally and written.(at least, holding JLPT N1 level)
• Worked in Japanese Company for over 20years and understands the Japanese company culture.
• Excellent knowledge in finance / account / legal , advanced knowledge in PC (microsoft Excel, Word, Power Point).
• Challenging, open minded, sensitive and able to work in multicultural environment.
• Excellent knowledge in physical commodity trading and LC transaction.
• Capability of frequent overseas business trip to any part of the world.
• Problem-solving and analytics skills with demonstrated ability to identify and define problems, extract key information from clients/vendors, verify cause of problem and develop feasible solutions to resolve problems identified.
• Capability of coaching and motivating Dept staffs for better performance and contributions.

Job Descriptions

• Work closely with suppliers to formulate effective marketing strategies and plans
• Manages forecasting, inventory and relevant reports and business review require from supplier and internal
• Develop and enhance suppliers’ relationship
• Drive demand creation and product promotional activities
• Work closely with Sales and FAE team to achieve revenue, profit, and supplier objectives

Job Requirements

• Diploma or Degree in engineering electronics or equivalent
• Minimum 3 years relevant product marketing experience from semiconductor industry
• Excellent interpersonal, communication and presentation skills
• Good analytical skills and proficient in MS office applications
• Outgoing personality, positive and a strong drive to succeed
• Overseas travel is required

Benefits

• Annual Health Screening
• Insurance Scheme i.e. H&S, Personal Accident
• AWS + VB

Other Details

• Work location: Taiseng
• Mon - Fri, 8.30am - 5.30pm

We regret to inform that only shortlisted candidates will be notified.

To apply, please visit www.gmprecruit.com and search for Job Reference: 23911

GMP Recruitment Services (S) Pte Ltd   |   EA Licence: 09C3051   |   EA Personnel: Jackie Ng   |   Registration No: R22109024

Responsibilities:

• Provide secretary support to CEO
• Manages calendar plans and schedule meetings
• Assist in company’s project such as handling all paperwork, analyse data, preparing documents for meetings, etc.
• Regular coordination with China counterpart
• Booking air tickets, visa applications and hotel arrangements
• Provide day to day general administrative support
• Monitor and review all existing/new contracts ensuring timely facilitation for renewal/negotiation
• Arranging of courier services for local and overseas
• Any ad-hoc duties as assigned

Qualifications:

• O level/Professional cert or equivalent
• 5 years of related working experience
• Pleasant personality with excellent interpersonal skills
• Proactive and able to work independently
• Able to communicate in English & Mandarin, both written and verbal is essential (to liaise with Chinese speaking associates)
• Proficient in Microsoft Office

Key responsibilities include, but are not limited to:

1. Assisting the restaurant manager (RM) working towards the restaurant's operating budget for the profitability of the restaurant.
2. Coordinate daily front of the house operations; daily briefing and overseeing kitchen members.
3. Respond efficiently and accurately to customers complaints and updating RM of such matter
4. Always ensure and maintain consistency of product quality presentation as set by Head Chef/RM/management.
5. Training and supervising service staff members to lead & motivate team to achieve sales target by upselling of beverage/food items and maintaining customer satisfaction.
6. To constantly brief all service staff members on promotions, updating/displaying of marketing collateral on time and be accountable for the profit and loss of the restaurant.
7. Assisting RM for accountability for planning strategies to ensure that business plan is delivered
8. Ensure cash handlers adhere to cash handling & banking procedures
9. Optimize labour productivity by translating forecast sales, transaction counts and average check into day-to-day scheduling (lead staff in the opening and closing of the outlet).
10. Manage monthly FOH inventory, weekly ordering and receiving (FSMS-monitoring forms are duly filled daily)
11. Ensure to comply with good hygiene and personal grooming standard, food safety, cleanliness and food presentation standard. At all times to be cautious, bear in mind and put in use for Risk Management Plan and FSMS (Food Safety Management System).
12. Must have good knowledge of the restaurant menus and their recipes. Always deliver the company brand promise and provide exceptional customer service.
13. To be aware of what competitors are doing and report to the RM.
14. All other ad-hoc duties as assigned that are relevant for the profitability of the restaurant.

Requirements

· Meticulous, keen attention to detail and creativity.

· 2 or more years’ experience working within the food industry- is a must.

· Capable of working in a fast-paced environment.

· Positive attitude and Good communication skills

· Solutions-oriented, results driven and problem-solver

Operations Risk Manager, First Line Risk & Controls, Fintech

As key member of the Operations Department, you will be responsible for managing its’ risks and regulatory obligations:

Risk

Provide support and advice in relation to the risk framework and policies and processes

Support annual RCSA exercise

Test RCSAs to ensure fit for purpose prior to compliance audits

Update and maintain Key Risk Indicators

Collate KRI reports/results

Prepare risk dashboards for committees, reporting and management

Provide Operations specific support to other controls functions (e.g. for BCM exercises, tech risk assessments, fraud investigations, internal and external audits, regulator enquiries/inspections)

Compliance

Support Compliance team to ensure Operations team, staff and procedures align with applicable regulations covering regulatory compliance (MAS PSA, AML, CFT, Sanctions, etc.)

Work with second line to identify any controls gaps related to compliance above

Provide relevant documentation, reports, or further material to verify compliance, support investigations, etc.

Ad-hoc support for projects such as systems upgrades, process updates, change/transformation.

Advise/educate/train department members on compliance requirements, procedures, etc.

Requirements

Suit those with 5-7 years in banking/financial services audit, assurance, enterprise risk or ORM

Knowledge of banking/financial services operations well regarded

Well versed in risk management and internal controls

Compensation

$6kpm-$8kpm

Sloane | Shorey

Sloane Shorey Consulting is a Singapore-based executive search firm founded in 2016. We specialize in risk management recruitment for the banking & financial services sector across Asia and the Middle East. Our coverage includes financial risk management, operational and enterprise risk, and regulatory risk and compliance.

Sloane Shorey is a Ministry of Manpower Licensed Employment Agency: EA License 20S0307

You will be responsible for the planning and implementation of Silver Generation Office's (SGO) volunteer management strategy as well as the entire life cycle management of Silver Generation Ambassadors (SGAs) and other volunteers.

• Keep up to date on the latest trends, identify gaps and opportunities as well as adopt best practices.
• Develop strategy and front the design and implementation of volunteer programme including implementing strategies across the volunteer management lifecycle (Recruitment, Recognition, Rejuvenation, Retention and Exit).
• Develop and implement volunteer engagement and recognition strategies, including long service awards and the like, as well as work with the Satellite Offices and Social Service Agencies to build the right volunteer service culture and an overall positive volunteer experience.
• Establish partnership and collaboration with internal and external stakeholders so as to expand the pool and diversity of volunteers.
• Drive initiatives to increase partnerships and channels for recruitment, etc.
• Lead branding and publicity for the volunteer programme to improve public awareness and credibility of SGO's work with the aim of boosting potential recruitment possibilities.
• Grow expertise in volunteerism and strategise to position AIC as a thought leadership in volunteerism in the eldercare sector.

Job Requirements:

• Degree in any discipline, preferably in social sciences, healthcare or marketing/comms
• At least 10 years of working experience, with at least 5 years in supervisory role
• Proven track record of leadership in volunteer management and experience in partnership management, collaboration and relationship building
• Ability to create and maintain collaborative work relationship within the organisations and with external stakeholders
• Demonstrate expertise in project management and process improvement
• Strong critical thinking, analysis and problem solving skills, and the ability to adjust to multiple priorities
• Able to work in a fast-paced and dynamic work environment

Guide, supervise and oversees tasks assigned for room attendants and contractors.

Prepare daily rooms allocation report for room attendants and conduct roll calls.

Ensure proper use, care and storage of cleaning equipment, chemicals, and protective wear etc.

Ensure wall areas, floors and carpets are kept clean at all times.

Ensure all keycards and mobile phones are returned by the room attendants into storage areas.

Handle guest enquiry & complaints and ensure preventive maintenance schedule work are carried out.

Monitor and control staff overtime, assist in amenities inventory.

Counsel subordinates when necessary

Carry out room inspection to ensure proper maintenance, cleanliness of the rooms and replenishment of the amenities.

Carry out public area inspection to ensure proper maintenance & cleanliness.

Maintain individual pantry amenities stock availability for operation usage and ensure cleanliness in pantry areas.

Follow up with works order for defects jobs/works.

Notify and follow up with front office for any missing or damaged items.

Conduct orientation and training for new housekeeping staff.

Set up and coordinate room decorations.

Planning of the crash program for section floor.

Conduct performance appraisal for room attendants.

Submit daily reports to the AEH.

Perform any other duties assigned.

Job Requirements

• Candidate must possess at least a Diploma in Hospitality/Tourism/Hotel Management or equivalent.
• Minimum 2 years housekeeping experience in a supervisory capacity.
• Able to perform shift work and work on weekend.

Responsibilities:

• Provide regulatory compliance advice to business and support functions.
• Provide coverage and support across various compliance business as usual matters including name screening, enhanced customer due diligence, transaction monitoring, trade surveillance, personal account dealing reviews and marketing materials reviews.
• Assist with the annual compliance work plan, conduct compliance testing / assessment, and preparation of management information materials.
• Monitor new regulatory changes and update the policy / procedures to comply with the regulatory requirements.
• Assist with internal / external audits and regulatory inspections, and assist with any other ad-hoc duties, as assigned.

Requirements:

• Degree in any discipline, preferably in a business-related field.
• Diploma in Regulatory Compliance / Financial Crime Compliance / CAMS certification is preferred but not a must.
• 5-7 years of working experience, preferably from a compliance function in a retail brokerage firm or within the banking / financial services industry.
• Familiar with the SFA and the regulations thereunder.
• Self-starter who can work independently and effectively prioritize well in a fast-paced environment.
• Proficient in English and Mandarin to liaise and work with counterparts based in China.

Job purpose:

To manage oversight and be backup for the unit’s transactions screening function, maintain oversight of policy and procedures for Trade Operations, Branch Operations, Operations, Governance and Control Unit (OGC) and to assist Country Operations Head in Operation matters.

Key responsibilities:

Transaction screening

• Providing guidance to the team
• Performing QA to ensure quality of work
• Back up for screening function
• Coordinating with Compliance to ensure screening standards are met and maintained
• Training of selected staff from other Operation units for screening function
• Apply or adapt sanctions knowledge or laws/regulations to tasks

Maintain oversight of policy and procedures for Operations units

• Keep track of due dates for policies and procedures and to remind respective units in advance to perform update
• Implementing and reviewing of policy and procedures for the units
• Propose workflow/policy and procedures improvements to Country Operations Head
• Creat, maintain and perform controls to ensure the 3 units’ adherence to policy and procedures
• To work with respective departments and SMEs to review changes in local regulations and the consequent impact on the unit’s policy and procedures to ensure adherence to local regulatory requirements

Supporting Country Operations Head on Operation matters

• To liaise with auditors, to work together with other Operation units as necessary to address points
• Be point of contact for Compliance on such related topics on behalf of Operation units
• To recommend improvements/report adverse events in Operations to Country Operations Head
• To be Country Operations Head delegate for committees as appointed
• To support decision making by Senior Management involving Operations by way of maintaining knowledge of events/incidence in Operations

Other tasks

• To perform documentation check before giving approval to Branch Operations for account opening, after all necessary sign offs obtained for account opening
• To act as checker for Branch Operations for remittances
• Any other task as assigned by Country Operations Head

Minimum qualifications:

Diploma/Degree

Minimum experience and skills:

• 8 years and above relevant experience in Operations and transactions screening, preferably in Corporate Banking with exposure to Trade Finance
• Have exposure to AML/KYC as 1st line or 2nd line of defence

Responsibilities:

• Generate revenue and profit in a fast-paced and target driven environment, liaising with clients, on-boarding new clients, identifying new business opportunities, and successfully closing deals, hitting and exceeding KPIs.
• Build, organize and manage the business development team.
• Develop and implement effective sales strategies to proactively pursue leads, achieve revenue targets and expand market share through strategic prospecting and networking.
• Cultivate and maintain strong relationships with high-net-worth individual and institutional clients in the Forex and CFD Institutional liquidity Market.
• Stay abreast of industry trends, market dynamics, and competitor activities, setting budgets for sales & marketing expenditure for the team
• Collaborate with internal teams, including product development, marketing, and customer service, to ensure a seamless client experience.
• Other tasks delegated by the management.

Qualifications:

• Bachelor’s degree in Finance, Business, Marketing or related discipline.
• Minimum 5 years of industry-related business development experience
• In-depth understanding of financial markets in Forex and CFD brokerage, liquidity solutions, trading technologies and risk management is essential.
• Good communication skills in Mandarin to liaise with Mandarin stakeholders

Interested candidates who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R23114347 (Pang Xue Ni)

Working for Financial institution, you will be part of Service delivery team performing Senior Incident Manager role

As a Major Incident Manager, you will take ownership of ensuring technology services from minimal disruptions, and other service impacts by leading service delivery teams restore services quickly, safely and sustainably.

Through education and collaboration, you will ensure adherence to Major Incident Management Process by all relevant stakeholders.

In this role, you may expect to take ownership of;

• Leading the Response, Consolidation, Recovery and Restoration phases of major incidents;
• The delivery and management of Major Incident Communications;
• Leading Incident Review processes, and driving the associated change initiatives;
• Partnering with key stakeholders - Service Delivery Managers, Technical Incident Teams, Change & Problem Management teams to identify and propose workarounds;
• Engaging with the Problem Management group, where root cause is unknown at the time of service restoration.

About You

• Min 7 years of experience in Incident Management
• Good experience working with ITIL framework
• Excellent communication skills
• Experience in handling both infrastructure and application related incidents / problems
• You're a process driven, clear communicator and skilled problem solver, able to navigate through ambiguity in a calm and methodical manner to make data driven, risk sensitive decisions.
• Your ability to rapidly identify and engage the correct colleagues, and lead a response team through a major incident will be essential to your success in this role.
• As an ITIL qualified professional, you will drive best practice outcomes in line with our Group values and the expectations of our customers.

Interested candidates please email your resume to [email protected]

Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

Responsbilities:

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Requirements:

• Minimum 3 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma from reputable institutions
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• Preferably CACS certified

[Enrichment Centre]

Working day: Monday – Friday
Working Hour: 9am - 6pm / 10.30am – 7.30pm
Salary: SGD 3,500 - SGD 4,500
Location: Tiong Bahru

Job Responsibilities:

• Provide support and assist the HR Manager in HR administrative tasks.
• Plan and execute strategic HR plans aligning with the organization's goals.
• Plan and implement HR policies and procedures ensuring compliance with labour laws and best practices.
• Checking and submit of monthly payroll and tax clearance.
• Submit monthly HR reporting.
• Plan and oversee the recruitment process and collaborate with Deployment Director / Assistant Director to identify staffing needs.
• Manage complex employee relations issues and promote a positive workplace culture.
• Implement and manage performance appraisal systems and provide guidance on performance reviews.
• Collect info on staff training needs, plan training programs, and oversee employee development initiatives.
• Manage compensation and benefits programs, including salary structures and market analysis.
• Ensure legal compliance and conduct audits to mitigate compliance risks.
• Plan and implement employee engagement initiatives.
• Promote diversity and inclusion in the workplace.
• Plan and manage the HR department's budget.

Job Requirements:

• Bachelor's degree in Human Resources, Business Administration, or a related field
• At least 2 years of experience in equivalent HR roles.
• Proficiency in recruitment and talent acquisition, performance management and employee development.
• Experience in budget management, compensation and benefits administration is a plus point.

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279