• Plan and direct the organisation’s strategic and long-range goals
• Monitor the regular business reviews, proactive data analysis and strategic planning
• Overseeing the activities of the junior strategy management team on competitive market research
• Effectively managing a team of strategy analysts and creating an environment that is conducive to teamwork, innovation and objectivity, which motivates a highly competent, driven and productive team
• Overseeing the efficiency and effectiveness within the team
• Liase with region Korea, correspondence spoken and written Korean

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

Herbert Smith Freehills is a world leading international law firm, known for our insight and diverse perspectives. We believe that today, there’s a real opportunity to do things differently, to do things better and raise our ambition: for our clients and for you. By aligning your growth and ambition with ours. We make your personal and professional growth our business. And as part of the team, our ambition is yours too. Wherever you are in your career: grow and help the firm grow with you.

This is an exciting opportunity to join our global Reward and Benefits team as Senior Reward & Benefits Manager, Asia, this role could be based in any of our Hong Kong or Singapore offices. You will be leading our reward and benefits strategy for our Asia offices. This role will have 2.5 direct reports to support the implementation and operations of our reward, benefits and wellbeing initiatives and process across the region.

Reporting into the Head of Reward & Benefits, the Senior Reward & Benefits Manager, Asia will be responsible for developing, managing, and delivering key reward and benefits strategies, projects and processes across the Asia region: namely in; Bangkok, Beijing, Jakarta, Hong Kong, Shanghai, Singapore and Tokyo. They will be working with the regional HR leads, develop a total reward proposition that brings together salary, bonus, benefits, and recognition and support the implementation of relevant initiatives. Key to success in this role will be the ability to build strong relationships with colleagues across the Asia region to understand where reward and benefits interventions can have the most impact.

To be successful in this role you will have:

• We would expect the successful candidate to have approximately 3+ years' experience in a similar leadership role, but will consider those with less or more experience providing they meet the required competencies and can demonstrate success in a relevant role.
• Technical knowledge of compensation and benefits structures in Asia highly desirable and previous experience of managing compensation and benefits schemes required.
• Experience of legal sector fee earner reward strategies desirable but not essential
• Strong understanding of compensation principles
• Good understanding of market norms and best practice across different geographical territories
• Practical knowledge of market data and survey provision including Towers Watson
• Strong data manipulation skills, comfortable creating spread sheets from scratch where needed
• Able to provide mentoring and insight to those less experienced
• Advanced Microsoft Excel essential, plus working knowledge of Access and PowerPoint desirable
• Analytical approach to problem solving, numerate
• Client-focused, with strong interpersonal skills

Creative Designer (Senior Executive/Assistant Manager)

M-F, 9 to 6

$5,500 - $6,000 x 13 + VB

One Marine

§ Collaborate, brainstorm, and strategize with multiple teams or ONE business owners on a wide range of materials (e.g. web pages, presentations, promotion videos, brochure, signage, internal communications, newsletters, and marketing materials) and translate strategic direction into high-quality design within an established brand identity

§ Discuss with ONE business owners and make outstanding design deliverables that maximizes the outcome of marketing communications and campaigns that the business owners intend to achieve

§ Design the deliverables that complies with ONE brand guidelines and accurately convey the intended message

§ Deliver the design items within the timeframe requested by ONE business owners

How to Apply: Please send your resume to:

The Business Development Manager is responsible for pursuing sales opportunities to sell Geotechnical Instrumentation and monitoring, Site Investigation, and related testing services to clients across the Construction Industry. Reporting directly to the Sales Director (Asia), the BDM is responsible for driving and achieving growth with High Touch Accounts and by prospecting for new opportunities with new clients. The role is expected to exercise appropriate leadership to maximize team effectiveness working seamlessly with our Quantity Surveyors, lab managers, and operational and leadership teams who all play an active part in sales, alongside the Company's Global Technical Leaders where necessary. The successful candidate will also have an opportunity to progress to a sales responsibility for the full breadth of the company's construction services and beyond. This will be based on review and achievement of successful performance.

This role is based in Kaki Bukit, Singapore.

Job Duties:

• Establish and proactively maintain a strong professional relationship with key decision makers and influencers within assigned accounts.
• Drive profitable sales expansion with a focus on acquiring new and re-engaging with dormant accounts, while growing existing clients
• Gather and analyze market and industry intelligence, metrics, and trends to determine customer needs.
• Identify opportunities early in the sales cycle to ensure maximum share of wallet for the Company
• Deliver business development related presentations, negotiate, and close business with nominated accounts, working in coordination with colleagues within the local business.
• Provide positive leadership and representation of the company to the public, customers, vendors, and to all employees through membership in professional organizations, serving on company project teams, conducting employee meetings and visiting work areas and interacting with employees. Represent company at industry association meetings to promote company and services offered.
• Prepare reports and presentations showing sales volume by sector, region, location, potential sales, and areas of proposed client base expansion as required.
• Follow up in a timely manner on quotations for the assigned customer base
• Achieve sales goals by converting, retaining and penetrating accounts
• Work closely with other sales roles within sister-businesses and utilise technical support to maximize the sales realized in the territory
• Lead access and persuasion steps in sales process, including qualifying, relationship building, needs evaluation, solution development/presentation and closing
• Identify full customer test needs to uncover additional opportunities within accounts across Element
• Actively utilize CRM to record activities, ensuring contact details are accurate, duplicates are removed, new information is added and accurate call / visit logs are entered
• Actively participate in regular pipeline reviews, ensuring all CRM records are up to date and critical success factors are identified for key opportunities
• Build and maintain a working knowledge of the company’s service offerings; participate in training/coaching opportunities.
• Ensure compliance with all the company policies including but not limited to Terms and Conditions, trade compliance, treatment of others, moral code of conduct, and employee handbook.
• Ensure adherence to all applicable laws pertaining to safety, environment and corporate governance.

Job Requirements:

• 10 years of commercial client facing experience with Technical and / or Sales responsibilities.
• Degree qualification in a directly related industry is preferred but not essential.
• Experience dealing with / working for Teir 1construction contractors and or consultants preferred
• Knowledge of Geotechnical Engineering or Site investigation would be an advantage
• Some experience in Quantity Surveying &/or Construction Project management a plus
• Experience in interpreting testing procedures and requirements.
• Must have valid Driver’s License, with an acceptable driving record under the Company’s policy.
• Proficiency in Microsoft Applications
• Availability, flexibility, and maturity to represent the company at a broad range of events/projects in the community, with customers and within the company.
• Ability to remain calm when faced with mounting pressure related to deadlines and multiple priorities.
• Well-developed oral and written communication skills to meet a variety of communication needs. Good interpersonal skills that foster open upward and downward communication built on mutual respect.
• Ability to interface with clients, win new work and determine their requirements; helps develops proposals including cost estimates, work plan and terms and conditions.
• Ability to travel and work flexibly for extended periods of time; some overnight travel may be required.

Remuneration packages includes $8.5K to $12K basic salary + Transport allowance + Commission.

Industry: UK MNC dealing with Geotechnical Instrumentation

Jessie Hoe Huey Miin

CEI Reg No. R1103861

EA: 99C4599

The Audit Manager is responsible for overseeing audit engagements, managing client relationships, and leading a team of audit professionals to ensure the delivery of high-quality audit services. This role requires strong leadership skills, deep knowledge of auditing standards, and the ability to manage multiple engagements simultaneously. The Audit Manager will play a key role in the firm’s growth by contributing to business development efforts and maintaining the highest standards of service to our clients.

Key Responsibilities:

• Engagement Management:Plan, execute, and oversee audit engagements from start to finish, ensuring they are completed on time, within scope, and within budget.
  Review and approve audit work papers, financial statements, and audit reports prepared by the audit team.
  Identify and assess audit risks and develop strategies to address them.
  Ensure compliance with applicable auditing standards, regulatory requirements, and the firm’s quality control policies.
  
• Client Relationship Management:Serve as the primary point of contact for clients during audit engagements, addressing their concerns and providing solutions to their needs.
  Develop and maintain strong client relationships through effective communication and by providing value-added advice.
  Assist clients with the interpretation of financial statements and other audit findings.
  
• Team Leadership and Development:Lead, mentor, and develop a team of audit associates and seniors, fostering a collaborative and supportive work environment.
  Provide on-the-job training, feedback, and performance evaluations to audit team members.
  Promote a culture of continuous learning and professional development within the team.
  
• Technical Expertise and Compliance:Stay current with developments in auditing standards, accounting regulations, and industry trends.
  Provide technical guidance and expertise to the audit team and clients as needed.
  Ensure that all audit engagements adhere to relevant professional standards and ethical guidelines.
  
• Business Development:Identify opportunities for expanding audit services and contribute to the firm’s business development initiatives.
  Participate in networking events, industry conferences, and other activities to promote the firm’s services and attract new clients.
  Prepare proposals and presentations for prospective clients.
  
• Operational Efficiency:Monitor engagement profitability, manage billing, and ensure timely collection of fees.
  Implement and maintain efficient audit processes and methodologies to improve service delivery.
  Contribute to the development and improvement of audit tools, templates, and best practices.
  

Qualifications:

• Bachelor’s degree in Accounting, Finance, or a related field.
• Professional qualification (e.g., CPA, ACCA) is required.
• Minimum of 5-7 years of experience in audit, with at least 2-3 years in a supervisory or managerial role.
• Strong knowledge of IFRS, GAAP, and other relevant accounting and auditing standards.
• Proven ability to manage multiple audit engagements and teams effectively.
• Excellent leadership, communication, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Proficient in audit software and Microsoft Office Suite.
• Ability to work under pressure and meet tight deadlines.
• Willingness to travel as required for client engagements.

Job Responsibilities

• Responsible for Fire Safety and WSH for the building premises. Plan, coordinate and oversee activities related to fire-safety, emergency response, first-aid and business continuity.
• To provide fire safety report, incident reports for fire incidents or related emergencies for the buildings.
• Reviewing , monitoring, and putting in place measures to reduce any risky fire hazards for the premises.
• Prepare and submit reports to the Client / Authority on fire or other related matters when requested.
• To observe and to comply with the prevailing and regulations relating to Fire Safety Act.
• Together with the client , to conduct fire safety training for staffs
• To carry out regular building inspection, to ensure any non-compliance of fire safety are addressed and rectified. Investigate, analyse, report and suggest appropriate prevention measures in the event of incidents/accidents occurred on site.
• Prepare and conduct routine inspections at the various premises at client site in compliance to WSH/EHS related acts.
• Conduct investigations of WSH infringements and workplace accidents, and recommend remedial actions.
  Conduct WSH induction , safety-related training and briefing for client, sub-contractors and staffs.
• Audit equipment, machineries and assets regularly to ensure that they are in good working condition and equipped with safety protection.
• Assess and analyze potential risks and make recommendations when new/second-hand equipment and machineries are purchased for use.
• Ensure that risk assessments for all work activities are conducted and briefed and to propose recommendation and review them when necessary.
• Assist with HQ Safety Department to liaise with MOM on site WSH issues.
• Advising the Facilities Management Team on WSH and Fire safety related matters.
• Assist in any other Senior Fire Safety Manager job duties as per assigned.

Job Requirements

• Diploma/Degree in any Engineering discipline/Building/Safety & Health/Environment related or any equivalent.
• Registered Senior Fire Safety Manager.
• At least 3 years of Fire Safety Manager and 2 years of workplace safety working experience in Singapore.
  Must be registered WSH Officer with MOM.
• Certified Fire Safety Manager and 3 years of working experience as appointed FSM.
  Good knowledge in emergency preparedness, mitigation and response
• Good team player and good in communication skills.
  Candidate need to possess Senior Fire Safety Manager certificate .

5.5 Work Days , Location : Punggol

Quality Management System:

• Responsible for quality oversight of operations at PharmaGend Global Medical Services Pte Ltd facility. Adhere to laid down Quality Management System, its effective implementation and facilitate continuous improvement in all manufacturing area activities, and effective resolution of routine Quality issues.
• Tracking, trending and closing QMS events using TrackWise. Review and Approval of documentation associated with key quality compliance indicators - Deviation, Market Complaints, Product Recalls, CAPAs, Change Controls, Returned Goods and other quality system documents e.g., Product Quality Review, SOP's, Protocols, reports as appropriate; and actively participate in investigations.
• Subject matter expert in Qualification and Validation activities related to GMP area, production equipment and key utilities e.g., Purified water system, Compressed air system.
• Review periodically the Quality Performance parameters, review and approve appropriate remedial actions towards compliance and Quality of products supplied. Identify proactively the actions towards continuous improvement and measure performance of Quality through various tools / Quality Indicators.
• Escalate the quality events, trends as appropriate to various management levels in organization for appropriate regulatory actions as applicable and provide close-out actions as deemed necessary / required.
• Ensure timely review and / approval of executed batch records, and final batch release to market. and disposition (Release/Rejection) of in-process and finished product batches as appropriate.
• Implement ongoing process management mechanisms (process mapping, documentation, metrics, monitoring systems and process control techniques).
• Perform periodic review of Quality Performance parameters and approve appropriate remedial actions towards compliance and Quality of products supplied. Identify proactively the actions towards continuous improvement and measure performance of Quality through various tools / Quality Indicators, provide Quality Management Reports.
• Escalate the quality events, trends as appropriate to various management levels in organization for appropriate regulatory actions as applicable and provide close-out actions as deemed necessary / required.
• Conduct internal audits and/or vendor audits as required.
• Ensure the SOPs are in line with the practice and revision thereof if required.
• To ensure that the facility is kept all time ready to handle any regulatory, customer or internal audit.
• Act as a designee to for Head Quality on QMS related matters.

Documentation Compliance:

• Review and approval of master BMR/BPR and issuance of BMR/BPR.
• Control and Management of archived documents.
• Preparation and Review of SOPs/Work instructions and forms related to quality assurance and cross functional departments.
• Review and approval of protocol and reports.
• Ensure effective control of confidential and all technical documents and information networking, timely review and approval of relevant technical documents.

Quality Risk Management:

• Participate in Identification and implement risk approach in validation / qualification area based on overall risk management policy / guidelines to control / mitigate risks.
• Apply risk management tools and techniques.

People Management including Technical Training:

• Assign responsibilities, monitor performance, counsel & provide feedback on team performance, plan & monitor required training and development to ensure a committed & competent team.
• Build strong and positive cross-functional working relationships by working to include them in the improvement activities/training, making sure their needs and requirements are carefully considered.
• Conduct Technical Training (On the Job as well as Classroom) to fellow colleagues, new employees and cross functional team.

Management of interface with Regulators/Customers

• Interact with customers/regulatory bodies in a timely manner to address quality / technical related events to ensure desired outcome and adherence to regulatory commitment and compliance.
• Interpret current Regulatory guidance and implement at site.
• Management technical agreement with ESP and clients.
• Updating GMP Documents as per Regulatory amendments and process requirements.
• Ensure compliance with various regulatory commitments, regulatory requirements and customer requirements as applicable including policies.

Requirements:

• Bachelor’s degree and/or Maste’s degree in Pharmacy or Chemistry.
• At least 10 to15 years of experience, demonstrated ability to execute against the strategic and tactical objectives provided by senior leaders both within Quality and outside of the function.
• More than 8 years’ experience in pharmaceutical validation, qualification projects.
• In-depth understanding of Manufacturing/Pharma Business
• Strong team leadership skills
• Strong staff coaching and development skills.
• Strong ability to communicate.
• Strong ability to influence in a team environment and collaborate with peers.
• May participate in interactions with various governmental agencies/regulators and external auditors.
• Strong understanding of US FDA regulatory requirements.
• Serves as an active member of the Quality Management Team
• Serves as an expert to identify best practices across the organization, shares and implements as appropriate.
• Interacts with site efforts to ensure consistency in policies and practices.

A leading healthcare organisation is seeking a Senior Assistant Manager to join their Shared Services team. This key role will oversee the team to deliver HR transaction services for the organisation's wide activities.

Your new role

1. Operational Oversight: Ensure seamless processing of HR transactions, including manpower billing, payment processing, and medical claims.
2. Service Excellence: Meet or exceed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs), aligning with the organisation's policies and legislative requirements.
3. Process Improvement: Analyze and optimize work processes to enhance team efficiency and performance.
4. Leadership and Development: Mentor and coach team supervisors and members to foster personal growth, cross-functional collaboration, and knowledge sharing.
5. System Improvement: Drive system enhancement projects across HR Group Shared Services (GSS) to promote operational excellence.
6. Taskforce Participation: Contribute to assigned taskforces to champion HR GSS values in quality, service, and efficiency.

What you'll need to succeed

1. Minimum 6 years of experience in HR operations, with at least 3 years in a people management role.
2. Proficiency in HR systems, specifically SAP SuccessFactors.
3. Advanced MS Office skills, including Excel and Word.
4. Familiarity with Robotic Process Automation (RPA) is desirable.
5. Proven project management experience.

What you need to do now

If you or someone you may know may be interested in this opportunity, please do contact me on the details below for more information or send me your CV to apply now via email at [email protected].
Alternatively, if this job opportunity is not relevant to you, feel free to share with me your updated CV to have a confidential discussion on the relevant openings based on your skill sets and expertise.
EA Reg Number: R22106377
EA Licence Number: 07C3924 | Company Registration No: 200609504D

About the company:

I am excited to be partnering with the world's leading global research and advisory organisation. Well known for their century-long history, they provide a perspective on economic trends, management practices and public policy.

The team is seeking for Senior Sales Manager, where you will be playing a crucial role in generating new business opportunities and building strong relationships with key decision-makers.

Responsibilities:

• To lead the sales team from the front, working alongside the Sales Director.
• Work closely with the company’s C-suite executives to develop, implement and improve sales productivity.
• Embrace life long learning and continuously deepen your understanding of the company products.
• Have a go-getter attitude through tele-sales, emails and online media.
• Able to bring sales leads from conception to completion.

Qualifications:

• 8 to 10 years of experience in a sales role, consulting, training and research services or events.
• Proven ability to build relationships with senior executives and decision-makers.
• Excellent communication and negotiation skills.
• Passion for driving positive change and contributing to a meaningful cause.

Sparks an interest? Lets connect!

You may click on apply now or email directly to our specialist, Sanusha at [email protected] TODAY!

EA License No.: R22109322

Agency License No.: 11C4388

Key Responsibilities:

· Lead BIM-focused projects, ensuring adherence to industry standards and project requirements.

· Write and uphold BIM Execution Plans, maintaining project consistency and quality.

· Integrate BIM into Integrated Digital Delivery (IDD), Virtual Design Construction (VDC), and Integrated Project Delivery (IPD).

· Generate clash reports and lead BIM coordination meetings with clients and consultants.

· Oversee multidisciplinary coordination, including Phase Planning (4D) and Cost Estimating (5D).

· Troubleshoot issues with models and projects, ensuring timely resolution.

· Oversee the BIM team, providing mentorship and support to enhance team performance.

· Provide guidance to architects on implementing appropriate BIM strategies and technologies.

· Plan and resource delivery aspects of projects, ensuring efficient execution.

· Conduct training sessions on BIM processes to improve team capabilities.

Requirements:

· Specialist Diploma in BIM, Degree in Architecture, or equivalent.

· At least 7 years of relevant experience in BIM management.

· Proficient in Singapore BIM Standards.

· Strong drive to stay updated with the latest BIM developments and a commitment to continual improvement.

· Comprehensive knowledge of BIM processes, tools, and technologies.

· Capacity to work in a challenging and fast-paced environment.

· Strong interpersonal and communication skills.

· Good leadership abilities, with a track record of effective team management.

· Excellent teamwork and collaboration skills.

Please send your CV & portfolio to [email protected] if you are interested in the position. Thank you!

Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of.

We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent – want to join the ride?

As ANCS (Automation, Navigation & Control Systems), we transform how vessels perform to create the safest and most efficient journey for our customers – always with the vision in mind to navigate towards a more sustainable maritime industry. With our rich history of pioneering maritime technologies we have defined industry benchmarks.

To be better tomorrow, we need the right talents today to complement our strong team of 650 employees in over 10 countries across the globe with the right skills, experience and a winning attitude.

We are looking for a Senior Manager Parts Coordination Management (m/f/d) to join our team.

The preferred location for the position is in Hamburg (Germany), but also Hørsholm (Denmark) or Pandan Crescent (Singapore) are possible location.

What you will be doing

As Senior Manager you will be responsible for overseeing the shipment and replacement procedures. More importantly you will be responsible for providing guidance, instruction and training to inspire the parts team to perform at their optimum. You should create a cohesive team that works efficiently to ensure a flawless customer experience related to ANCS part deliveries. The team operates from various country locations among them Germany, Denmark, Netherlands, Norway, Italy, USA, Singapore, Korea and China.

As PCM Manager you will:

• Provide overall leadership and administrative management for approximately 25 to 30 team members which includes:

o defining roles and responsibilities

o conducting performance reviews, development discussions and target settings

o participating in salary planning

o promoting professional growth through timely performance feedback, coaching, and counselling

• Work across teams on developing and implementing delivery processes, ensuring one global aligned way of working

• Work towards continuous process improvements and overall process compliance

• Support cost reduction efforts, and identify cost take out

• Organize reporting and controlling

• Define strategy and operational objectives for the team, clear team goals and KPIs

• Ensure the transfer of knowledge within the team

• Ensure the highest level of quality and response time for part deliveries

• Oversee day-to-day teams' operation and performance

• Create a healthy and motivating work environment

• Cooperate with relevant internal and external stakeholders.

• Work in accordance with business as well as quality, health, safety, and environmental guidelines

Success measures:

• Sales & Margin

• Working Capital

• Response Times

• Customer satisfaction

• Employee Satisfaction

To be successful in this role, we expect you to have:

• Technical or commercial studies with corresponding professional experience, preferably experience in leadership role with decentralized teams

• Great interpersonal and communication skills (across cultures and functions)

• Ability to create and maintain a healthy and motivating work environment

• Critical thinking and problem-solving skills

• Quick decision-making skills

• Sense of ownership and pride in your performance and its impact on the company’s success

• Team player

• Good time-management skills

• Customer centric mindset

Other qualifications/skills include:

• experience with process development and optimization

• In-depth SAP knowledge

It’s a plus if you:

• are familiar with the maritime business and regulatory environment

• have knowledge of the NACOS Core product portfolio

In this role, some travel is required to meet with our customers around the world. Thus, we hope you to be ready to travel approximately 40%, even though most of the meetings are held virtually.

Why you and us?

We at Wärtsilä believe in empowerment, ownership and taking responsibility of our work. We support each other’s growth and co-creation is the true basis of our innovation. We have courage to see opportunities and take initiative.

We are authentic and honest, and we strongly believe in that by being your own true self you can accomplish so much more. We don’t always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for. Are you eager to be part of this ambition?

We have an amazing team and we are excited about our work and the impact it has on building sustainable societies. We are looking to find a colleague with this shared passion for smart technologies and a sustainable future.

Roles & Responsibilities

Responsible for the successful and effective project management inclusive of planning, implementation, execution, scheduling, monitoring and handover within specified schedule, budget and meeting client’s quality and relevant regulatory requirements

- Critical scrutiny of contract documents and drawings, communicate effectively and negotiate with consultants, clients, authorities, main and sub -contractors on engineering, contractual matters and project implementation

- Assists in ensuring that shop drawings are completed and submissions to the main contractor are carried out in a timely manner with drafting department

- Understand contract documentation in conjunction with Bills of Quantity ( B. Q. ) and material specifications

- Responsible for budget controls, tracking of expenditures and effectively manage and reduce the costs of delivering projects

- Ensure health and safety and regulatory compliance in accordance with all applicable and permit standards and requirements

- Attends project kick-off meetings, ongoing meetings and project closure meetings with main contractor, consultants and other parties

- Responsible for the submission of monthly progress claims and reports to the main contractor

- Assist in monitoring project cost budgets and ensuring that desired profit margins are achieved through cost containment, material wastage control and etc

- Any other duties as may be assigned

Requirements

- Diploma in Building Management (Min requirement)

- Minimum six ( 06 ) years of relevant project management experience in local construction industry

- Posses excellent leadership, planning, interpersonal communication and negotiation skills to lead a team of engineers and manage the sub-contractors

- Able to take on numerous challenging tasks while simultaneously meeting high standards and deadlines / vision

- Highly motivated, driven by excellence and having an eye for details

- Proficient in MS Project

- Able to commence work on a short notice will be an advantage

- Should be contactable by means of mobile phone at any time of the day

- Ability to multi-task and manage ad-hoc projects in a fast-paced environment

- Independent, responsible, organized and able to work under pressure

Key Responsibilities:

· Lead BIM-focused projects, ensuring adherence to industry standards and project requirements.

· Write and uphold BIM Execution Plans, maintaining project consistency and quality.

· Integrate BIM into Integrated Digital Delivery (IDD), Virtual Design Construction (VDC), and Integrated Project Delivery (IPD).

· Generate clash reports and lead BIM coordination meetings with clients and consultants.

· Oversee multidisciplinary coordination, including Phase Planning (4D) and Cost Estimating (5D).

· Troubleshoot issues with models and projects, ensuring timely resolution.

· Oversee the BIM team, providing mentorship and support to enhance team performance.

· Provide guidance to architects on implementing appropriate BIM strategies and technologies.

· Plan and resource delivery aspects of projects, ensuring efficient execution.

· Conduct training sessions on BIM processes to improve team capabilities.

Requirements:

· Specialist Diploma in BIM, Degree in Architecture, or equivalent.

· At least 8 years of relevant experience in BIM management.

· Proficient in Singapore BIM Standards.

· Strong drive to stay updated with the latest BIM developments and a commitment to continual improvement.

· Comprehensive knowledge of BIM processes, tools, and technologies.

· Capacity to work in a challenging and fast-paced environment.

· Strong interpersonal and communication skills.

· Good leadership abilities, with a track record of effective team management.

· Excellent teamwork and collaboration skills.

Please send your CV & portfolio to [email protected] if you are interested in the position. Thank you!

Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of.

We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent – want to join the ride?

As ANCS (Automation, Navigation & Control Systems), we transform how vessels perform to create the safest and most efficient journey for our customers – always with the vision in mind to navigate towards a more sustainable maritime industry. With our rich history of pioneering maritime technologies we have defined industry benchmarks.

To be better tomorrow, we need the right talents today to complement our strong team of 650 employees in over 10 countries across the globe with the right skills, experience and a winning attitude.

We are looking for a Senior Manager Parts Coordination Management (m/f/d) to join our team.

The preferred location for the position is in Hamburg (Germany), but also Hørsholm (Denmark) or Pandan Crescent (Singapore) are possible location.

What you will be doing

As Senior Manager you will be responsible for overseeing the shipment and replacement procedures. More importantly you will be responsible for providing guidance, instruction and training to inspire the parts team to perform at their optimum. You should create a cohesive team that works efficiently to ensure a flawless customer experience related to ANCS part deliveries. The team operates from various country locations among them Germany, Denmark, Netherlands, Norway, Italy, USA, Singapore, Korea and China.

As PCM Manager you will:

• Provide overall leadership and administrative management forapproximately 25 to 30 team members which includes:
  • defining roles and responsibilities
  • conducting performance reviews, development discussions and target settings
  • participating in salary planning
  • promoting professional growth through timely performance feedback, coaching, and counselling
• Work across teams on developing and implementing delivery processes, ensuring one global aligned way of working
• Work towards continuous process improvements and overall process compliance
• Support cost reduction efforts, and identify cost take out
• Organize reporting and controlling
• Define strategy and operational objectives for the team, clear team goals and KPIs
• Ensure the transfer of knowledge within the team
• Ensure the highest level of quality and response time for part deliveries
• Oversee day-to-day teams' operation and performance
• Create a healthy and motivating work environment
• Cooperate with relevant internal and external stakeholders.
• Work in accordance with business as well as quality, health, safety, and environmental guidelines

Success measures:

• Sales & Margin
• Working Capital
• Response Times
• Customer satisfaction
• Employee Satisfaction

To be successful in this role, we expect you to have:

• Technical or commercial studies with corresponding professional experience, preferably experience in leadership role with decentralized teams
• Great interpersonal and communication skills (across cultures and functions)
• Ability to create and maintain a healthy and motivating work environment
• Critical thinking and problem-solving skills
• Quick decision-making skills
• Sense of ownership and pride in your performance and its impact on the company’s success
• Team player
• Good time-management skills
• Customer centric mindset

Other qualifications/skills include:

• experience with process development and optimization
• In-depth SAP knowledge

It’s a plus if you:

• are familiar with the maritime business and regulatory environment
• have knowledge of the NACOS Core product portfolio
• fluent English language skills (spoken and written)

In this role, some travel is required to meet with our customers around the world. Thus, we hope you to be ready to travel approximately 40%, even though most of the meetings are held virtually.

Why you and us?

We at Wärtsilä believe in empowerment, ownership and taking responsibility of our work. We support each other’s growth and co-creation is the true basis of our innovation. We have courage to see opportunities and take initiative.

We are authentic and honest, and we strongly believe in that by being your own true self you can accomplish so much more. We don’t always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for. Are you eager to be part of this ambition?

We have an amazing team and we are excited about our work and the impact it has on building sustainable societies. We are looking to find a colleague with this shared passion for smart technologies and a sustainable future.

• Lead, supervise and manage a team - Work closely with the management team to optimize warehousing and logistics operation - Responsible for people and warehousing resources management to deliver effective and efficient operation services to customers.
• Ensure all inventories are properly managed and the delivery of logistics services to meet customers’ KPIs and conduct operational reviews with internal and external customers to resolve logistics service failures directly with customers and operational team.
• Perform operations review for WMS systems, daily operations and environment for further productivity and safety practices.
• Ensure Warehouse operations adhered to SOP and safe practices and maintain optimum utilization of warehouse space and constantly review methods of material handling and flow to increase productivity.
• Maintain a high level of housekeeping and warehouse security.

Assist or involve in ad-hoc activities assigned

Reporting to the Deputy Director, Human Resource, you will manage your team and provide full spectrum of HR support to the assigned BUs (approximately 200 to 250 headcount).

Job Responsibilities:

• Handle full cycle of end to end HR operations for the assigned BUs which includes recruitment, on-boarding/off-boarding activities, performance and talent management.
• Partner HODs to improve work relationship and resolve complex employee relations, thereby improving work productivity and promoting employee retention.
• Provide HR consultancy and advice to HODs including rendering guidance in HR Policies and interpretation.
• Supervise the team in benefits administration including yearly leave initialisation, workmen compensation claim submission and all medical claims matters.
• Liaise with Finance department in the yearly employee insurance review and renewal.
• Support in HR transformation initiatives which involves work processes improvement and embracing new ways of working.
• Responsible for review of HR policies.
• Involved in key compensation and benefit activities such as Salary Increment, Performance Bonus, Promotion and Manpower Budgeting exercise.
• Any other duties as assigned.

Requirements

• Degree or Diploma with at least 10 years of HR generalist and/or HRBP experiences in HR Operations, compensation and benefits, recruitment, employee engagement and retention. Prior experience in payroll processing is not a must but will be advantageous.
• At least 3 years in a HR managerial role or similar capacity. Candidates with more years of relevant experiences can be considered for the Senior Manager position.
• Strong Ms Excel skills and experienced in using HRIS like Prosoft Unit 4.
• Strong written and verbal communication skills.
• Meticulous with details, passionate about people and with a hands-on mentality.
• Resilient and organised, with a strong sense of urgency and work well in a fast-paced environment with multiple priorities.
• Mature and resourceful, with the ability to define and solve problems, analyse situations and make sound decisions.
• Familiar with budgeting and benefits administration like WICA claims, as well as prevailing HR practices and legislations.

About the job

Are you a bilingual speaking account manager, ready to make your mark in a role where your sales finesse and fintech savvy will make its mark on our expansion?

Thredd is searching for a sales-orientated account manager to join us in our Singapore office!

With a strong track record in account management, deep knowledge of payment processing, and a nuanced understanding of the fintech landscape. In this role, you'll drive client satisfaction and revenue growth through proactive relationship-building with stakeholders, identifying cross-sell and upsell opportunities, and advocating for our clients' needs while aligning with company objectives.

Thredd is the trusted next-gen payments processing partner for innovators looking to modernise the way consumers and businesses pay for goods, services, and move money worldwide. This opportunity is all about building strong relationships where your ability to effectively collaborate is key.

You will focus on understanding and prioritizing key objectives while influencing external stakeholders and partners. You’ll possess adeptness in fostering cross-departmental collaboration to enhance the overall customer experience. Excelling at facilitating a feedback loop between clients and internal teams, proactively monitoring industry trends, refining operational processes, and maintaining professional client interactions.

We are looking for an eager individual has a proven track record in strategic relationship management, exceptional communication skills, and a passion for driving continuous improvement. If this sounds like an exciting opportunity, apply today and help us weave payments magic!

What You’ll Do

• Cultivate and nurture strong, trust-driven relationships with both internal and external stakeholders, including esteemed senior leadership figures, fostering a culture of client satisfaction, adoption, and loyalty
• Champion the client’s cause within Thredd, skilfully managing their expectations while expertly balancing Thredd’s objectives with their individual needs, ensuring a harmonious partnership
• Propel revenue growth to new heights, striving to not only meet but surpass individual sales targets by uncovering lucrative cross-sell and upsell opportunities.
• Conduct dynamic Quarterly Business Reviews (QBRs), keeping clients abreast of cutting-edge platform enhancements, product innovations, and service advancements while pinpointing potential avenues for collaboration
• Dive deep into clients’ product strategies and geographic aspirations, collaborating seamlessly with Thredd’s Solutions Design Consultant to amplify the client experience
• Act as the go-to resource for addressing clients’ commercial needs, employing strategic thinking to capitalize on individual opportunities and overall contractual positions, resulting in increased revenue streams for Thredd
• Revolutionize existing processes to drive peak performance, from refining Account Development Plans (ADPs) to enhancing pipeline management, deal qualification, and comprehensive reporting mechanisms
• Foster seamless collaboration with the Customer Care team, empowering them to deliver swift resolutions while maintaining a vigilant eye over operational queries and concerns
• Forge a close-knit partnership with the Product team, gaining invaluable insights into development requirements essential for supporting clients’ ambitious expansion endeavours
• Support Credit Controller to maintain a current accounts receivable status
• Elevate Thredd's market presence by actively participating in case studies, PR initiatives, and leading industry events, amplifying our brand visibility and credibility
• Keep a finger on the pulse of the ever-evolving payments landscape through proactive research and insightful readings, sharing newfound knowledge with the AM team to stay ahead of the curve
• Cultivate a sales-centric mindset, ensuring Thredd remains the top choice for clients exploring expansion opportunities, thereby generating a continuous stream of referrals and endorsements for Thredd's services

What You’ll Need

• Business fluency in English
• Excellent verbal and written communication skills in English and Chinese as to handle enquiries from Chinese speaking customer and emails
• Sales-orientated mindset focused on driving revenue and achieving sales targets.
• Strong interpersonal skills: demonstrable ability to collaborate with colleagues effectively.
• Excellent verbal and written communication and presentation skills.
• Ability to take initiative and think critically when problem-solving.
• Good time management and organisational abilities.
• Ability to remain composed in stressful situations.
• High attention to detail and accuracy.
• Proficiency in quickly comprehending and adapting new concepts.
• Proficient in Microsoft (Office, PowerPoint, Excel)

A Bit About Us….

We are Thredd, formerly Global Processing Services. Thredd sits at the heart of the global payment’s revolution, processing billions of transactions annually across 44 countries for the world’s leading FinTechs, digital banks, and embedded finance providers. Thredd is certified by Mastercard and Visa to process and manage any credit, debit or pre-paid card transaction globally. We enable the emerging payments industry to deliver breakthrough innovations through a unique combination of proprietary technology, its people and partners.

This role offers an exciting opportunity to be part of an initiative to plan and implement automation of operational processes. The successful candidate will have a comprehensive view of the firm's operations, including booking, confirmations, verification, settlements and failed trade resolution for hedge funds and EAM businesses.

• End-to-end oversight of trade operations
• Opportunity to contribute to automation initiatives
• Comprehensive view of firm's operations

What you'll do:

As a Senior Fund Operations Manager, you will play a pivotal role in managing the firm's operations. Your responsibilities will span across various aspects of investment operations, from managing relationships with service providers to handling daily trade processing and reconciliation. You will also be involved in fund accounting and client reporting. This role provides an excellent opportunity to contribute to the planning and implementation of automation initiatives within the firm.

• Manage and review relationships with service providers such as custodians, brokers, fund administrators etc.
• Handle daily trade processing and reconciliation, follow up on settlement issues primarily in equities
• Oversee corporate actions and cash flow management, prepare payment instructions to fund and firm vendors.
• Perform fund accounting (equalization), review daily, weekly and monthly NAV reports
• Assist in fund and firm audits
• Provide risk management, compliance & regulatory support
• Coordinate new fund launches, liaise with service providers for legal documentation and connecting trading and portfolio systems
• Undertake general office administration tasks

What you bring:

The ideal candidate for the Senior Fund Operations Manager role brings a wealth of experience in investment operations along with strong leadership skills. You are detail-oriented, resourceful, and proficient in Microsoft Excel. Your understanding of equities and related derivative products sets you apart. You possess excellent communication skills and can comfortably work under tight daily deadlines. Japanese language skills at a business level would be an added advantage.

• Degree in a relevant course such as Finance, Business, Accounting or Economics
• At least 5 years of experience in any area of investment operations, with some years in a leadership position.
• Detail-oriented and resourceful approach to work
• Proficiency in Microsoft Excel
• Japanese language skills at business level would be advantageous
• Good understanding of equities and related derivative products
• Excellent communication skills
• Ability to work under tight daily deadlines

What sets this company apart:

Our client is a leading player in the finance industry with a reputation for excellence. They offer an inclusive work environment that values diversity and fosters growth. Their commitment to innovation is evident in their ongoing automation initiatives aimed at streamlining operational processes. This is an exceptional opportunity to join a firm that is not only committed to their clients but also to the professional development of their employees.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Responsibilities

• Develop and execute strategies to acquire new clients and expand existing relationships.
• Manage client relationships, focusing on loans including Commercial Property, Equipment and Machinery, Vehicle, and Land & Construction, as well as Hire Purchase agreements.
• Assess client financial needs and recommend appropriate loan products and solutions.
• Prepare and present loan proposals to clients, ensuring alignment with risk policies and regulatory requirements.
• Collaborate with internal stakeholders such as credit analysts, legal advisors, and product specialists to structure complex loan transactions.
• Monitor loan portfolio performance, conduct regular reviews, and manage credit risk effectively.
• Provide timely and accurate financial advice and support to clients.
• Stay updated on industry trends, market conditions, and regulatory changes affecting loan products.
• Maintain compliance with internal policies, procedures, and regulatory guidelines.
• Handle any other duties as assigned by management.

Requirements:

• Diploma in Finance, Business Administration, or a related field.
• Minimum 1 year of experience in relationship management within the financial services industry, with a focus on loans.
• Proven track record in sales and business development, with a strong network in Singapore’s financial market.
• In-depth knowledge of loan products such as Commercial Property, Equipment and Machinery, Vehicle, Land & Construction, and Hire Purchase is an advantage
• Excellent communication, negotiation, and presentation skills.
• Ability to work effectively under pressure and meet deadlines.
• Strong analytical skills and attention to detail.
• Proficiency in MS Office and CRM software.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4Y6697V

• Up to $8000 (Manager) and $10,000 (Senior Manager)
• Permanent Role with AWS and Variable Bonus
• Location: Central near MRT station
• Experiences: Strong in Fundraising Operations including policy reviews and SOP etc

Responsibilities:

• Lead the development, review, and refinement of Standard Operating Procedures (SOPs) and policies to establish robust and efficient fundraising operations.
• Ensure compliance with industry standards, regulatory requirements, and organizational policies in all fundraising processes.
• Oversee the implementation of operational frameworks that support effective donor engagement, gift processing, and stewardship activities.
• Collaborate with relevant teams to evaluate and enhance systems and workflows, ensuring smooth execution of fundraising activities.
• Manage the integration and utilization of CRM systems to improve data accuracy, reporting capabilities, and donor relationship management.
• Conduct regular reviews of fundraising practices, identifying gaps and opportunities for improvement to streamline operations.
• Develop and maintain operational documentation, guidelines, and training materials to support team members and stakeholders in adhering to best practices.
• Provide support for due diligence and compliance in donor research, ensuring information is accurate and aligned with operational standards.
• Partner with Advancement Communications, General Giving, and other teams to align operational strategies with broader fundraising goals.
• Monitor and analyse fundraising operations performance, producing reports and insights to inform strategic decisions

Requirements:

• A degree in a relevant discipline such as Arts, Business, Marketing, or Communications.
• Minimum 5 years of experience in fundraising operations, nonprofit management, or related fields.
• Demonstrated expertise in developing, implementing, and managing SOPs, policies, and operational workflows.
• Proven track record of managing CRM systems and optimizing their use for donor management and reporting.
• Experience in regulatory compliance, data governance, and due diligence related to fundraising.
• Familiarity with industry best practices and standards for fundraising operations
• Exceptional written, oral communication, and presentation skills.
• Strong organizational skills and meticulous attention to detail.
• A proactive, independent self-starter with the ability to multitask and thrive in a fast-paced environment.
• Adept at engaging with diverse stakeholders and maintaining professionalism in all interactions.
• Proficient in MS Office and adaptable to new technologies.

This is an exciting opportunity to make a meaningful impact by connecting generous donors with transformative initiatives. If you are a resourceful and dynamic individual ready to drive fundraising success, we invite you to apply in advancing this mission.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1983718

Triton AI Pte Ltd

License no. 21C0661

Job Description

• Conduct market research and network to identify business opportunities in the Energy-as-a-Service (EaaS) sector, with primary focus on Cooling-as-a-service (CaaS) business
• Identify customer needs and build a robust opportunities pipeline across operational brownfield assets and under-development greenfield assets
• Manage end-to-end business process from strategy, ideation, lead generation, business proposal preparation to contract negotiation and closing deals in collaboration with internal and external stakeholders
• Manage ecosystem and channel partnerships with key decision makers and stakeholders in the industry
• Be proactive in scouting needs, staying abreast of technology trends and foresights, and translating these into insightful reports
• Develop and strengthen relationships with internal and external stakeholders and clients in the low carbon energy sector
• Develop new business models or transform existing ones, including organisational development, capability mapping and operating model change
• Manage project budgets and finances
• Such other duties and responsibilities as may be reasonably requested by your immediate supervisor / the head of department from time to time

Job Responsibilities

• Degree in Engineering, Science or technologically-related fields with minimum 8 years of relevant work experience. Master’s degree in business is advantageous
• Familiarity with technology trends and innovation drivers in high-side cooling systems and industry best practices will be advantageous
• Creative and innovation thinking with proven track record of energy transition success in securing new contracts in cooling sector
• Solid commercial understanding with basic financial modelling, payback period analysis, etc. crucial
• Passion for new technologies and technical acumen to evaluate their relevance in sustainability and energy efficiency
• Excellent project and stakeholder management skills, negotiation, communication, and interpersonal skills
• Understanding of cooling business and service-based business models, including best practice processes
• Ability to work effectively in a multi-disciplinary lean team environment and to take initiative and deliver projects independently when required
• This role is based in Singapore but focuses on business development for the India market. Some overseas travel is to be expected

• Be a part of one of Asia's largest conglomerate and it's ecosystem
• Lots of autonomy and growth opportunities in a start-up like environment within

About Our Client

My client is a US-based conglomerate and they are looking for a Senior Product Manager - Search/Recommendation/Personalisation based here in Singapore who will be responsible for coming up with a great, personalised user experience for their users.

The client is a strong industry leader within the digital entertainment industry and has multiple offices across different markets. They have a great working culture and provides free lunches as well as a comprehensive insurance coverages for all employees.

Job Description

The Senior Product Manager - Search/Recommendation/Personalisation will work alongside the Product Lead who is based in Singapore to develop compelling product strategies and vision for their platform products. You will be working with various stakeholders and ensure a great user experience for their customers globally as they scale up their business.

They are looking for someone who ideally has worked on consumer-facing products and has great communication skills. They will be looking for a hands-on, user-centric individual who is not afraid to roll up the sleeves to get things done and are excited to work on their products. It is ideal if you have worked on content and localisation experiences.

The Successful Applicant

The ideal candidate must have the following:

• Bachelor's degree or higher in Information System, Computer Science, Business or any relevant specializations.
• 5 or more years' of experiences in Product Management within B2C Internet companies
• Ability to manage internal stakeholders across seniorities and functions
• Quantitative and analytical skills; make good data-driven decisions
• Deep understanding of Internet and mobile app ecosystem, especially in the digital media industry

What's on Offer

Our client offers an amazing opportunity to join one of the fastest-growing companies in the world with more than 35 million active users. The ideal candidate should be an individual with high energy, passionate about product, hands-on and is highly flexible to do what needs to be done to drive continuous growth.

Contact

Maureen Yeoh (Lic No: R1987106/ EA no: 18S9099)

Quote job ref

JN-112024-6598530

Phone number

+65 6541 9946

Michael Page International Pte Ltd | Registration No. 199804751N

Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore’s Central Catchment Nature Reserve, that will integrate five wildlife parks with distinctive nature-based experiences, green public spaces and an eco-friendly resort.

Main Duties and Responsibilities:

• Reporting to Deputy Vice President, Sales and Experience Development with the key scope of:
• Responsible for prospecting, selling and closing of agreements with primary focus on meeting and incentive programs.
• Identify new business opportunities, derive business strategies and build prospective pipeline to grow the share of local corporate sales for Mandai.
• Ability to identify business potential to develop new clients and business to expand client base both locally and regionally.
• Identify and develop local corporate, meeting and social events business based on current venues. Ability to upsell and cross sell opportunities.
• Implement and execute end to end MICE process from prospecting, management of leads pipeline, proposal, negotiation, closure and agreement.
• Implement and execute annual sales plan addressing revenue, customers and sales activity plan to achieve the overall events sales revenue goals.
• Personally manage and actively supervise the management of selected key accounts from various corporate industries.
• Maintain a high level of product and service knowledge to recommend the appropriate services and facilities to end- users.
• Maintain and update of the current and future competitor’s performance, product enhancement, pricing and sales programs.
• Negotiate with stakeholders, business partners and clients to achieve the optimal commercial benefits in accordance with company’s contract guidelines and policies.
• Analyze, forecast, measure and report the results of various corporate products to help optimize revenue growth.
• Able to manage a dynamic sales team

Job Requirements:

• Degree with minimally 8 years of relevant work experience in Tourism and Hospitality, MICE, Corporate Sales and/ or Events.
• Possess a strong network on business contacts over the course of career.
• Sales- driven and result- oriented to meet revenue goals.
• Excellent interpersonal skills with a high degree of personal energy.
• Strong written and verbal communication skills.
• Self-motivated with an analytical mind and excellent problem-solving skills.
• Proficient with Microsoft Outlook, Excel, Words and PowerPoint.
• An independent and pro-active team player with positive attitude, detail-minded, able to multi-task in dynamic, fast-paced environment.
• Aptitude and willingness to undertake additional projects for own development.
• Able to work on weekend for events when required.

THE ROLE

The incumbent's main responsible in leading successful marketing campaigns to achieve business goals.

This role will be working closely with merchandising team, ops team and area managers to ensure seamless & efficient communications as well as support operational needs.

RESPONSIBILITIES

Marketing

• Build, lead and set priorities/ direction for the Marketing Communication Division
• Review company's brand positioning to strengthen brand presence and customer's relationship
• Monitor store outlets and competitor's presence to improve company's marketing performance
• Strategize and execute annual marketing strategy, budget and deliverables
• Manage Advertising and Promotions calendar and day to day in-house production activities.
• Provide art direction, copy-write and proof read all marketing collateral
• Manage and integrate marketing mix, above and below-the-line advertising and promotions
• Digital marketing and social media management
• Render support to Sales and Operations Department to generate ROI
• Ensure corporate identity guidelines of the brand across all areas of marketing communications are adhered to
• Establish and liaise with external vendors: suppliers, contractors, partners, advertising, media buying and event agencies
• Generate marketing reports for management to review
• Other Ad-Hoc duties assigned by Management

Sales

• Develop and implement a comprehensive digital marketing strategy that aligns with the overarching business objectives
• Oversee the strategizing, execution, and refinement of digital marketing campaigns across diverse channels, including SEO, SEM, social media, email marketing, and content marketing
• Set direction, review progress and making mid-course corrections

REQUIREMENTS

• Degree/Diploma in Business Studies/International Marketing
• Min 5 years of relevant experience with at least 3 years in managerial level Hands-on e-commerce and digital marketing experience
• Strong business acumen
• Excellent communication and interpersonal skills, a team player, and able to multitask.
• Well verse in strategic planning, managing, and executing marketing projects or campaigns

Responsibilities:

• Lead and manage day-to-day performance of Local and Overseas Customer Service teams
• Handle and resolve client complaints / inquiry / feedback
• Improve customer service experience, create engaged customers and facilitate organic growth
• Develop customer service procedures, policies and standards
• Keep accurate records and document customer service actions and discussions
• Generate reports by analysing the customer service experience, if requested
• Provide training to customer service staffs to deliver a high standard of customer service

Requirement

• Bachelor’s degree in any related discipline
• Min 8 years of Customer Service Support experience with at least 4 years in leading team size of up to 30 agents
• Having experience in IT, financial services or payment solution industry is an added advantage
• Proficient in Microsoft Office applications
• Customer service orientation, stress tolerance, problem analysis and problem-solving
• Effective interpersonal skills with both internal and external customers
• Advanced troubleshooting and multi-tasking skills

Interested candidate please submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile - https://sg.go.persolkelly.com/job/details/10361

We regret to inform that only shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Registration ID <R1105286> (Ngiam Xinyi)