We are seeking a sales and customer service executive based in our showroom at Bukit Merah. The role loosely encompasses the following key areas:

• Handle enquiries that come in via Whatsapp, email, phone, and walk-ins.
• Provide accurate quotes and convert leads into revenue.
• Provide appropriate customer service throughout the sales cycle.
• You are effectively the main person who will interact with customers day-to-day.

About us

We operate a number of businesses in Singapore that cut across printing, framing, art restoration, art valuation, and the sale of fine art [paintings & sculptures]. We have an excellent web presence and do not need to go hunting for business - your job is effectively to close opportunities that are provided to you via Whatsapp, Email, Phone, and those who walk-in.

As we do have walk-in customers it is a job that requires someone to be on-site Tue - Fri [10am - 6pm] and Sat [10am - 5pm].

As with any small business, each person needs to pull their weight and make an impact. We need proactive individuals with strong attention to detail who enjoy speaking to others.

We are currently offering a fixed salary with the idea of some additional commission based bonus available.

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• 5 days work week with staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Job Description :

• To assist guests with check-ins & check-outs.
• To process payments & documentations.
• To provide necessary assistance to ensure guests' satisfaction.
• To answer all calls & to assist accordingly.
• ·To fulfill any other duties as assigned to him/her.

Requirements:

• Singaporeans & PRs only
• At least 1 year experience in a similar capacity in the Hospitality industry
• Minimum GCE ‘O’ Level or equivalent.
• Knowledge in Opera PMS is preferred
• Good communication skills (written and oral)
• Proficient with Microsoft Office applications
• 5 days work week (on rotating shifts & able to work on weekends/Public Holidays)

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 19 Dec 2024.

Walk-In (Singaporean/Permanent Resident only) :

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 10:00 AM and 4:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

Job descriptions:

- Support the sales team with the product demonstration during presentation and workshop.

- Communicate with customer remote and on-site to deliver technical support.

- Responsible with delivery, installation, testing and commissioning of the devices and product service testing reports.

- Other related duties as assigned by the Supervisor.

Job requirements:

- Possess Diploma or Bachelor Degree in Biomedical Engineering or any related engineering fields

- Competent in computer skills is

- Able to work in a fast-paced environment and cope with company expansion plans

- Minimum 1 – 2 years of working experience in healthcare industry preferred but not compulsory.

- Fresh poly graduates are welcome to apply as training will be provided.

- Mid-career conversion personnel are also welcome to apply.

SingHealth Experimental Medicine Centre runs several core facilities for translational research in SingHealth. Reporting to the Veterinarian, you will be responsible in supporting the implementation of policies and initiatives for animal husbandry and care.

You will be involved in the maintenance of animal inventory, equipment and facilities to ensure full compliance with the National Advisory Committee for Laboratory Animal Research (NACLAR) guidelines, Animal and Veterinary Service (AVS) requirements and American Association for Accreditation of Laboratory Animal Care (AAALAC) international standards. You are also responsible for ensuring the provision of veterinary husbandry and care to support training and research activities in the centre. You will also be required to interact with researchers to facilitate veterinary operations in the department.

Requirements

• Diploma in Veterinary Science or Biological Science with minimum 1 year of relevant experience or GCE A / O / N Level with minimum 5 years of relevant experience
• Ability to handle small and large animal work and perform shift duties, including weekends and public holidays
• Highly motivated with strong interpersonal skills
• Basic knowledge in Microsoft Office applications

• Order processing (GR and GI in SAP and WMS)
• Liaise and coordinate with customers.
• To perform daily/monthly/quarterly cycle count.
• Assist others when needed.
• Some physical work may be needed.

Senior Manager, AI in Medicine Institute (AIMI)

The SingHealth Duke-NUS Artificial Intelligence in Medicine Institute (AIMI) is a joint institute between SingHealth and Duke-NUS Medical School. The Institute has 4 key priority areas:

1. To drive the research and development of cutting-edge AI technologies and their application for healthcare for SingHealth Duke-NUS Academic Medical Centre (AMC)
2. To promote the safe and responsible use of AI
3. To support AI and data education
4. To drive commercial partnership, that can encourage translation and commercialisation of developed technologies.

As the Senior Manager, you will be involved in supporting AI strategy, managing appointed faculty, grant management, grant commercialisation, and AI health publicity. Your key responsibilities include:

• Handling administrative processes and documentation to support the faculty.
• Sourcing and identification of suitable AI grant; managing grant calls, budget, resource management and submission of reports to the grant funding agency.
• Liaising with IP office, regulatory department and commercial partners to facilitate collaboration with industry partners, implementation and commercialisation for AI health projects.
• Supporting education initiatives including managing project/event updates on online portals, organising journal clubs and seminars, identifying suitable platforms for the AI team to showcase their projects
• Working closely with the Group Communications team to develop publicity materials for AI projects

Job Requirements

• Bachelor’s degree in either engineering, IT, finance or economics; Master’s or PhD will be advantageous.
• At least 10 years of academia or industry experience in commercial, health, medical or digital (non-medical) technology environment, with at least 4 years of managerial or supervisory experience.
• Understanding and experience in project and budget management in either commercial, banking, technology and healthcare domains
• Prior experience in dealing with industrial partners and collaborators, and in negotiating and completing relevant agreements thereof (research collaboration agreements, licences)
• Ability to work independently as well as contribute proactively as a team player.
• Excellent written and oral communication skills.

Duties & Responsibilities

• Overall responsible for general office administration & purchasing
• Participate in management review of system
• Initiate action to prevent non-conformance relating to internal process and systems
• Hands on day-to-day general administrative and office support duties
• Handling business travel matters, and outstation claims for employees
• Organizing company events when required
• Procurement and up-keeping of office stationery and supplies.
• Coordinating with couriers, sorting/distributing incoming letters, faxes, and forms
• Any other ad hoc duties assigned

Requirements

• Bachelor’s degree in business administration or equivalent
• At least 3-5 years of experience in a similar role
• Fluent in written and spoken English
• Well-organized, meticulous, and able to take initiative
• Understanding of confidentiality issues and the use of tact and discretion
• Ability to work independently in a fast-paced environment
• Proficient in Microsoft Office

Responsibilities

• Advise clients on GST implications relevant to their business operations and transactions across various industries, including the financial sector.
• Assist clients with GST registration, exemption applications, and guidance on multiple GST schemes.
• Review and electronically file clients' GST returns.
• Conduct GST health checks, due diligence reviews, Assisted Self-Help Kit (ASK) reviews, and Assisted Compliance Assurance Programme (ACAP) reviews.
• Provide support to clients managing IRAS GST audits and investigations.
• Assist clients in seeking GST rulings from IRAS.
• Support partners in developing the GST practice and participate in ad hoc projects and tasks as required.

Job Requirements

• Bachelor’s degree in Accountancy, Finance, or a relevant discipline, preferably with a professional qualification recognized by SCTP.
• Minimum of 6 years of experience in Singapore GST, ideally within a professional services or accounting firm.
• Strong understanding of Singapore tax laws and guidelines.
• Proven ability to ensure timely execution and delivery of tasks.
• Strong leadership, client management, team collaboration, project management, and analytical skills.
• Excellent communication skills, both written and spoken, with the ability to engage effectively at all levels.
• Collaborative team player with the capacity to handle pressure and manage multiple tasks.
• Motivated, with a desire for career advancement and development.
• SCTP accreditation, such as Accredited Tax Practitioner (ATP) (GST) or Accredited Tax Advisor (GST), is an advantage.

Responsibilities

• Advise clients on both Singapore and international tax matters, helping them understand the pricing impacts of goods and services transactions between related parties and offering guidance on tax considerations in various deals.
• Assist clients in adhering to transfer pricing regulations, designing comprehensive tax and transfer pricing strategies in line with OECD and Singapore transfer pricing guidelines.
• Collaborate with international clients to understand their business models, developing transfer pricing policies that align with these models.
• Conduct functional analysis interviews, benchmarking studies, and issue analysis for the preparation of transfer pricing documentation.
• Identify planning opportunities based on OECD and Singapore TP Guidelines to benefit clients.
• Coordinate with Mazars global network firms to address client issues.
• Oversee regional and/or global transfer pricing projects, ensuring smooth project management and timely delivery.
• Manage and execute transfer pricing audits and other regional TP projects.
• Work alongside staff, peers, and partners to deliver transfer pricing solutions and strategies to multinational clients in the financial services sector, both in Singapore and globally.
• Lead the team through functional analysis, industry research, and benchmarking studies, applying insights to assess client positions and develop effective strategies.
• Guide the team in providing transfer pricing policy advice and preparing documentation.
• Review and offer recommendations on client agreements or documents for compliance and risk mitigation.
• Identify cross-business line opportunities for business development while managing transfer pricing engagements.
• Foster strong external and internal relationships with clients, networks, teams, and other service lines.
• Participate in any other ad hoc projects and tasks as needed.

Requirements

• Bachelor's degree in law, finance, tax, accounting, or a related field.
• Motivated, self-driven, and ambitious professional with 5-10 years of experience in Transfer Pricing, ideally within the Asia-Pacific and/or Europe regions and from a professional services firm.
• Preferably experienced in handling TP matters for Financial Services clients and/or Financial Transactions.
• SCTP accreditation is advantageous.
• Strong leadership, interpersonal, and communication skills.
• Proficient in OECD and Singapore TP guidelines.
• Skilled in delivery management, with a focus on timely execution.
• Proven leadership, project management, and analytical abilities.
• Effective team player with a collaborative mindset.

• New clients onboarding, including training and other initial deployment related works
• Customer success, maintaining a good relationship with existing clients, and ensure long-term customer satisfaction and loyalty
• Account servicing, conduct refreshment training, support and troubleshooting
• Attending to client’s inquiries timely and promptly
• Gathering requirements and feedback on products, and working closely with the Product Team to continuously improve the products
• Seeking for opportunity for renewal and upsell, prepare quotations, and ensure timely payment from clients
• Lead customer management analysis with internal stakeholders to ensure Service Level Agreements (SLA) are achieved

Are you interested to work for a premium eco-bedding brand with a focus on quality and sustainability?

We are looking for an ASSISTANT SALES MANAGER who will oversee the overall business expansion of Heveya® in Singapore.

Our next hire would ideally be a hands-on and all-around person, who has the drive to develop a sales team and set them up for success. You will be part of the team shaping Heveya®’s expansion in Singapore.

How you will contribute:

• Lead, inspire, and motivate the sales team to consistently meet and exceed sales targets.
• Develop strategies to improve conversion rates and boost customer satisfaction, driving both in-store and online sales performance.
• Enhance the customer experience by ensuring a high standard of customer service and upholding visual merchandising (VM) guidelines to create an inviting and engaging store environment.
• Monitor sales floor activity to ensure sales staff are following best practices and delivering excellent service.
• Lead ongoing training programs for junior staff and part-time employees to develop their sales skills, product knowledge, and customer service abilities.
• Conduct one-on-one coaching and provide constructive feedback to team members to foster continuous improvement.
• Oversee the scheduling of sales team shifts, ensuring optimal coverage and peak-time availability.
• Lead regular sales meetings to track performance, discuss goals, and identify areas for improvement.
• Manage communication with suppliers regarding product inquiries, customizations, and quotations.
• Take charge of handling customer complaints, resolve issues promptly, and ensure customer satisfaction.
• Act as the primary point of contact for Departmental Store Partners, maintaining and nurturing strong relationships.
• Collaborate with Sales Operations to improve forecasting accuracy and ensure seamless inventory management.

Job Description :

• Assist the Restaurant Manager to manage the operations of the outlet as well as maximize revenue and minimize costs in accordance with the budget guidelines.
• Ensure that the highest standard of quality relating to service, presentation, supervision and control of food and beverage is maintained (in accordance with the goals/targets of the outlet).
• Undertake responsibility for all key area of management in the absence of the Restaurant Manager.
• Assist in the reinforcement of a flexible workforce and maintain an effective payroll control by practising multi-tasking and multi-skilling thus minimize utilisation of casual labour.
• Adhere strictly to the operating budget and ensure that all costs are controlled.
• Be proactive to further increase revenue and participate in the formulation of annual operating budgets which will form part of the Hotel’s annual business plan.
• Acquire and account for the correct settlement of all sales and be responsible for cash floats and the management of micros operating system.’
• Identify and rectify any errors an manage outlet effectively to maximise the use of any resource in accomplishing targets.
• Assist the Restaurant Manager to ensure that the outlet is managed efficiently according to the established concept statements and adhere to Company and Hotel Policies & Procedures.
• Have full working knowledge and capability to supervise and implement a flexible scheduling based on business patterns by having the right mix of full time and part time staff.
• Delegate responsibilities to subordinates and to check their performance periodically and maintaining a strong and efficient team.
• Conduct daily pre-shift briefings to employees on VIP bookings, reservations status, service-related matters, hotel news and information and food and beverage knowledge.
• Established and strictly adhere to the par stocks for all operating equipment, supplies, inventory items and to ensure that the outlet is adequately equipped.
• Establish good rapport with guests, maintaining good guests’ relationship, build guests profiles/database and handle all guest complaints, requests and enquiries of food, beverage and service in a prompt, courteous and sincere manner.
• Assist in the planning of the outlet weekly roster and work schedule to ensure that the outlet is adequately staffed to handle the level of business.
• Coordinate all Repair and Maintenance and issues repair and maintenance job orders to ensure the proper maintenance of the outlet.
• Monitor and analyse the activities and trends of other hotel’s competitive restaurants and bar.
• Understand and strictly adhere to the Rules & Regulations and Hotel’s policy on Fire, Hygiene, Health and Safety.
• Assist in the recruitment and selection of employees and their training needs.
• Ensure that all employees go through the orientation induction process.
• Conduct regular, meaningful communication such as feedback on performance, involvement in planning and setting objectives with staff. This is done through the yearly performance appraisal process.
• Undertake any other ad-hoc duties relevant to your role, as assigned by the Floor Manager.

Job Requirement :

• Experience working in an Indian restaurant
• Strong knowledge of Indian cuisine
• Hotel experience is preferred
• Excellent communications skills
• Customer service oriented and able to handle challenging situations professionally
• WSQ Follow Food & Beverage Safety and Hygiene Policies or other relevant Workforce Skills Qualifications (WSQ)

Main Duties and Responsibilities:

• Ensure that the highest standard of quality relating to service, presentation, supervision and control of food and beverage is maintained (in accordance with the goals/targets of the outlet).
• Undertake responsibility for all key areas of management in the absence of the Cluster Restaurant General Manager.
• Assist in the reinforcement of a flexible workforce and maintain an effective payroll control by practising multi-tasking and multi-skilling thus minimize utilisation of casual labour.
• Adhere strictly to the operating budget and ensure that all costs are controlled.
• Be proactive to further increase revenue and participate in the formulation of annual operating budgets which will form part of the Hotel's annual business plan.
• Acquire and account for the correct settlement of all sales and be responsible for cash floats and the management of micros operating system.
• Identify and rectify any errors and manage outlet effectively to maximise the use of any resource in accomplishing targets.
• Assist Management to ensure that the outlet is managed efficiently according to the established concept statements and adhere to Company and Hotel Policies & Procedures.
• Have full working knowledge and capability to supervise and implement a flexible scheduling based on business patterns by having the right mix of full time and part time staff.
• Delegate responsibilities to subordinates and to check their performance periodically and maintaining a strong and efficient team.
• Conduct daily pre-shift briefings to employees on VIP bookings, reservations status, service-related matters, hotel news and information and food and beverage knowledge.
• Establish and strictly adhere to the par stocks for all operating equipment, supplies, and inventory items and to ensure that the outlet is adequately equipped.
• Establish good rapport with guests, maintaining good guests’ relationship, build guests profiles/database and handle all guest complaints, requests and enquiries of food, beverage and service in a prompt, courteous and sincere manner.
• Assist in the planning of the outlet weekly roster and work schedule to ensure that the outlet is adequately staffed to handle the level of business.
• Coordinate all Repair and Maintenance and issues repair and maintenance job orders to ensure the proper maintenance of the outlet.
• Monitor and analyse the activities and trends of other hotel's competitive restaurants and bar.
• Understand and strictly adhere to the Rules & Regulations and Hotel's policy on Fire, Hygiene, Health and Safety.
• Assist in the recruitment and selection of employees and their training needs.
• Ensure that all employees go through the orientation induction process.
• Conduct regular, meaningful communication such as feedback on performance, involvement in planning and setting objectives with staff. This is done through the yearly performance appraisal process.
• Undertake any other a-hoc duties relevant to your role, as assigned by the Cluster Restaurant General Manager.

Job Requirement :

• Experience working in an Indian restaurant
• Well versed with managing an Indian restaurant
• Familiar with Profit and Loss reports and meetings
• Strong knowledge of Indian cuisine
• Excellent communications skills
• Customer service oriented and able to handle challenging situations professionally
• WSQ Follow Food & Beverage Safety and Hygiene Policies or other relevant Workforce Skills Qualifications (WSQ)

Job Summary:

Formulate and execute sales plan in line with company long term and mid-term goals to achieve sales targets and revenue goals. A people person and team player that works well with leaders of other functions to achieve the common goals of Ademco.

Job Responsibilities:

• Develop and execute sales development plan to achieve sales targets, expand our customer base and execute company strategic goals
• Own and hit/exceed annual sales and profit/margin targets within assigned territory and accounts
• To personally accountable for and develop pipeline target and activities that is mutually agreeable with the management
• Create and communicate sales goals and ensure SG leadership team are informed on the progress of those goals
• Build and maintain long-lasting, strong relationships with customers while partnering with them to better understand their business objectives and needs
• Effectively communicate value propositions through presentations and proposals
• Monitor changes in the industry and leverage them for business opportunities
• Participate in forums to keep abreast of new changes in the industry and practices
• Recommend changes in pricing structures in product lines or products
• To perform any other duties that may be assigned by the management

Job Requirements:

• Minimum 6 years of project sales and segment development experience with proven track records. At least 2 years in senior sales management position. Experience in Security Industry would be added advantage.
• Great personality and relationship builder
• Excellent written and verbal communications skills
• Proven ability to build close relationship with customer
• Proven ability to drive the sales process from start to finish
• Proven ability to position products and differentiation against competitors
• Proven ability to articulate the distinct aspects of services and products
• High energy level. Positive, "can do" attitude
• Excellent listening, negotiation and presentation skills

We would like you to state your current and expected package in the application so that we expedite the processing.

RESPONSIBILITIES

• Supervise the day-to-day operation of the Finance Department
• Assist in cash flow management
• Handle full set of accounts
• Review AP entries
• Review and approve the AP payments and staff reimbursements
• Review AR aging and oversee to ensure that AR collections are up-to-date
• Prepare timely monthly management reports
• Prepare yearly forecast and budget
• Handle commission computation for salesmen
• Review quarterly GST filing preparation and file GST
• Review/ handle BG & LC applications
• Handle government statistics returns
• Prepare tax schedules for certain GL accounts
• Prepare audit schedules for certain balance sheet accounts
• Liaison with external auditor on annual audit
• Liaison with insurance agent for annual insurance
• To do any ad-hoc duties assigned

REQUIREMENTS

• ACCA/ Degree in Accounting with relevant work experience
• 4 to 5 years of working experience in related field
• Meticulous and Good Positive Attitude
• Strong sense of business acumen
• Analytical skill
• People Manager
• Team-player
• Good communications skills (written and spoken)

BENEFITS

• Attractive remuneration package
• Five-day work week
• Good career development opportunities in an in-demand industry

WHY JOIN US

At the heart of the ITS, culture is our structured approach consisting of 3 core values:

Professionalism

Courtesy, dignity, and respect in reciprocity of the high value delivery from each individual.

Partnership

Lasting relationships with partners, clients, and staff for greater value in our business' ecosystem.

Performance

Inspiration and instruction for maximizing our people's career potential via efficient delivery of effective business outcomes.

These values accommodate our people's divergent strengths to make a convergent impact on the industry landscape-realizing our Corporate Mission of "Bridging Science to Society, and Inspiring Possibilities towards Public Good".

Job Title: Finance and Operations Manager

Location: Singapore

Company: Bestfoody Pte Ltd

About Us: Bestfoody Pte Ltd is a dynamic video production and technology company founded in 2016, dedicated to creating innovative and engaging content. We collaborate with a diverse range of clients, delivering high-quality video solutions that capture stories and inspire audiences.

Position Overview: We are seeking a detail-oriented and proactive Finance and Operations Manager to oversee our financial operations and administrative functions. This role is crucial in supporting the company’s financial health and ensuring efficient administrative processes across our Singapore, Malaysia, China and Vietnam offices. The ideal candidate will have experience in finance, accounting, hr and administration, preferably within the creative or media industries.

Key Responsibilities:

Financial Management:

• Prepare and manage budgets, forecasts, and financial reports for our Singapore, Malaysia, and Vietnam offices.
• Oversee accounts payable and receivable, ensuring timely invoicing and payments.
• Responsible for full set of accounts
• Conduct financial analysis to inform decision-making and strategy.
• Responsible for GST/CIT Filing or equivalent.
• Ensure compliance with financial and tax regulations and standards for various tax jurisdictions.
• Liaise with external auditors, tax agents or government agencies where necessary.
• Handle work pass applications with the Ministry of Manpower (MOM).

Administrative Oversight:

• Supervise day-to-day administrative operations, including office management and facilities.
• Implement and improve administrative processes and policies.
• Manage human resources functions, including recruitment, onboarding, and employee records.
• Coordinate with department heads to ensure alignment on administrative needs.
• Work with the video production team to schedule shoots and other activities.

Project Support:

• Collaborate with production teams to monitor project budgets and expenditures.
• Provide financial insights and support for project planning and execution.
• Assist in negotiating contracts and agreements with vendors and clients.

Team Leadership:

• Support CEO to co-lead Bestfoody sales and operations team and fostering a collaborative environment.
• Develop training programs to enhance staff skills and knowledge.
• Follow up with the sales department to meet monthly sales targets.

Qualifications:

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field. MBA or CPA preferred.
• 5+ years of experience in finance and administration, with a preference for experience in the media or creative industries.
• Strong knowledge of financial management software and accounting principles.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal abilities.
• Ability to work independently and as part of a team in a fast-paced environment.
• Willingness to travel if necessary.

What We Offer:

• Competitive salary and benefits package.
• Opportunity to work in a creative and dynamic environment.
• Professional development and growth opportunities.

How to Apply: Interested candidates should submit their resume and a cover letter to frankie@bestfoody.com. Please include “Finance and Operations Manager Application” in the subject line.

Bestfoody Pte Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

As a Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers/ patients, with the key aim of providing excellent patient care and satisfaction.

Duties & Responsibilities

• Ensure clinic's operational and procedural area readiness based on desired service standards.
• Assist with smooth patient journey including accurate and timely registration, discharge, appointment bookings, cashiering and any other enquiries such as insurance provider's information for billing.
• Provide chaperone assistance to doctors/nurses and prepare consultation documents
• Attend to any requests, emails and phone enquiries.
• Assist clinic manager in administrative duties
• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time

Requirements

• Minimum GCE “O” Levels qualification or equivalent.
• Proficient in computer skills (Microsoft Office), handling multiple systems such as SAP will be an advantage.
• Team player with good communication, customer service and interpersonal skills. Ability to speak a second language will be an advantage.
• Able to multitask and work in a fast-paced environment.
• Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed. Prior experience in hospitality or service industries will be an advantage.
• This is a 2-year contract role, subjected to contract extension or permanent conversion with satisfactory work performance.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

Responsibilities:

• Customer Service
• Listen and document customer concerns and issues with their vehicle.
• Provide clear and concise explanations of recommended services and repairs.

Service Consultation and Coordination

• Schedule service appointments and manage the service workflow.
• Coordinate with technicians to ensure timely and accurate diagnostics and repairs.
• Keep customers informed of the status of their vehicle throughout the service process.
• Review the service and repairs completed with the customer, ensuring satisfaction.
• To act according to the principles of the core processes of After Sales.
• Monitoring the progress on the repairs/service and keep customer updated of the status on the repairs of their car.
• Provide quotations for repair of customer’s car including body/paint repair jobs.

Administration

• Process service orders, invoices, and payments.
• Maintain detailed records of services performed and parts used.
• Communicating with customers for approval to carry out additional repairs on their cars whenever necessary.
• Performs any other ad-hoc duties as assigned by the supervisors.

Job Requirements:

• Relevant experience in Automotive Industry or with automotive technical knowledge will be an advantage.
• Obtain at least Class 3 Singapore Driving License.
• Proficient in spoken & written English and Mandarin.
• Attention to detail and a commitment to delivering high level of customer service.
• Knowledge of automotive repair and maintenance.
• Flexibility to adapt to changing technologies and industry trends.
• Strong organizational, multitasking and communications abilities.

As an Executive with the NHCS Operating Theatre (OT), you will provide essential administrative support to your supervisors and the department heads to ensure smooth departmental operations. You will work closely with key stakeholders internally and externally to ensure clear information flow and help facilitate quality improvement initiatives relating to OT Services.

Requirements

· Degree in Business Administration or equivalent

· Proficient in Microsoft Office applications

· Meticulous, independent, resourceful and mature

· A team player with good communication and interpersonal skills

Purpose

The candidate will participate in clinical research projects in SERI related to Glaucoma, including examination of study participants, collection andorganization of clinical and imaging data in order to characterize the underlying disease mechanisms of the disease and to determine the factors associated with disease progression. The candidate will receive appropriate mentoring support by the senior members of the team, with the aim to produce high impact factor articles in ophthalmic and visual science. You will assist the Principal investigator and other team members in the successful execution of the project(s).

Duties andResponsibilities

The Research Component includes the following:

• To conduct and coordinate clinical research in glaucoma diseases within SERI/SNEC in line with its research strategy, including PI-initiated studies and industry sponsored clinical trials
• To assist in management of these research projects, which includes supervising post-doctoral research assistants, research students, technical and other support staff
• To co-ordinate and ensure smooth running of the study at the study site/s
• To publish research outcomes in appropriate journals of international standing and to publish and disseminate the result of research and scholarship in other reputable outlets
• To attend and present research findings and papers at academic and professional conferences, and to contribute to the external visibility of the department
• To help draft research reports for the Director, Principal Investigators
• To undertake such specific roles and management functions as may be reasonably required by the Director, Principal Investigators
• To attend meetings and to participate (where necessary) in other committees and working groups within SERI/SNEC
• To ensure compliance with health and safety in all aspects of work
• To assist the Principal Investigators with grant applications
• Any other duties as assigned by the Director, Principal Investigators

The Clinical Component includes the following:

• To review and counsel patients on the disease
• To assist Principal Investigators in recruitment of subjects, conduct Informed Consent and eligibility checks

Requirement

• MMed (Ophthalmology), FRCS or its equivalent
• Completed 2 years of advance training rotations in general ophthalmology
• Experienced in most aspects of clinical ophthalmology and competent with intravitreal injections. Experience in Imaging papers will be an added advantage
• A demonstrated familiarity with principles of clinical research studies
• Able to work independently and multi-task

Position Overview:

We are looking for an experienced and motivated professional to lead and optimize our healthcare device promotion initiatives. This role is responsible for overseeing a team of promoters to ensure excellent customer service and strong sales performance. The Healthcare Device Promotion Manager will play a pivotal role in increasing awareness and encouraging the prescription of our products, building and managing key stakeholder relationships, and expanding our market presence.

Key Responsibilities:

1. Promoter Management and Training:

Recruit, train, and lead a team of promoters to uphold pharmacy standards, enhance product awareness, and drive consumable sales. Monitor promoter performance to ensure alignment with company KPIs and continuously seek improvements.

2. Stakeholder Engagement:

Establish and maintain strong relationships with pharmacy managers, doctors, nurses, and other healthcare professionals. Conduct training sessions to inform and engage stakeholders on product features and benefits, aiming to increase prescription rates.

3. Market Expansion:

Develop and implement strategies to expand product penetration into digital and other healthcare institutions, maximizing reach and impact.

4. Sales Strategy Development:

Design and execute targeted sales and promotional strategies for various market segments, ensuring high product visibility and increased sales.

5. Performance Monitoring:

Regularly assess promoter and project performance, identifying areas for improvement and driving efforts to exceed sales targets. Use performance metrics to evaluate success and support continuous growth.

6. Inventory and Order Management:

Collaborate with procurement and delivery teams to forecast inventory requirements, manage purchase orders (POs), and ensure timely delivery of products to maintain optimal stock levels.

7. Compliance and Reporting:

Ensure all promotional activities adhere to relevant legal and regulatory standards. Prepare and present regular management reports detailing project progress, sales performance, market feedback, and inventory updates.

8. Marketing and Event Support:

Develop with marketing department impactful marketing materials and organize promotional events, supporting overall product awareness and sales initiatives.

Qualifications:

• Bachelor’s degree in Nursing, Healthcare Management, Business, Sales, Marketing, or a related field.

• Demonstrated experience in sales, ideally within the healthcare and/or B2C sector.

• Strong leadership and communication abilities with a proven track record in team management and training.

• In-depth knowledge of healthcare products and the Singapore healthcare landscape.

A. JOB SCOPE/ KEY RESPONSIBILITIES

The Manager, Resource Acquisition is responsible for raising funds for SPD’s cause and meet fundraising targets to serve people with disabilities through SPD’s programmes and services. Work closely with other members of SPD’s Community Partnerships Division and Direct Service Programme Heads in planning and implementing fundraising activities and developing proposals for donors that align with SPD’s mission and goals.

1. Actively drive new engagement with untapped sectors and high net worth individuals to build a pipeline of new prospective donors to raise funds for programmes and services in aid of people with disabilities;

2. Acquire new donors and maintain and grow relationships with them, promptly following up, reporting and opening channels of support, and constantly looking out for new opportunities;

3. Craft compelling proposals and present existing platforms in an engaging way to interest potential donors;

4. Develop, review and execute engagement plan to generate collaborative opportunities with accounts;

5. Analyse donation landscape, giving trends and donors’ needs and expectations, gathering data on prospective donors to develop targeted approaches to cultivate and reach out to new donors;

6. Provide support for collaborative fundraising with corporate partners including giving advice on fundraising and attending events independently;

7. Any other duties/tasks as assigned by the HOD

B. JOB HOLDER’S REQUIREMENT

1. Bachelors’ degree in marketing/or related discipline

2. Minimum 5 years of experience in fundraising/sales and marketing

3. Self-driven and outgoing with excellent ability to engage at all levels and network with Chinese- and English-speaking communities

4. High emotional intelligence with good written and verbal communication skills and ability to influence

5. Adaptable and creative with good presentation skills

6. Determined and resilient

7. Highly social team player who enjoys working with and collaborating across functional groups and passionate about engaging people for the disability cause

8. Professional, with impeccable integrity

Responsibilities:

• Reports directly to the HR & Finance Department
• Manage and perform all functions and aspects of HR with focus on the day-to-day administrative duties, Employee Relations, Recruitment & Selection, and the Onboarding and Offboarding of all employees
• Assist in other functions such as Benefits Administration, Payroll, Training & Development, and Performance Management
• Provide support to line manager(s) and staff on the aspect of disciplinary issues and Company HR policies
• Assist in administering HR letters or memos to employees
• Assist in managing the HRS system and leave track record
• Assist in maintaining the staff docket and employee personal files
• Manage the overall application, renewal, and cancellation processes of work passes, including its pre- and post-requisites
• Assist in the submission of governmental surveys, enquiry requests and such
• Assist in preparing and filing for employee income tax returns, whether IR8A or IR21
• Any other HR-related duties and or ad-hoc duties that may be assigned

Requirements:

• Minimum Diploma-level qualification in Human Resource Management or a related discipline
• Minimum of one (1) year relevant experience in Human Resources
• Well-verse in computer applications i.e. Microsoft Office, etc.
• Possess good communication and interpersonal skills
• Able to work independently and with a team

Additional Information:

• Basic salary ranges from $2,400 to $2,600
• Mondays to Fridays from 9am to 6pm work
• Workplace at 203 Henderson Road, Henderson Industrial Park #10-13 Wing A Singapore 159546 [Headquarters]
• Required to travel to branch office at 3015A Ubi Road 1 #03-01 Singapore 408705 whenever necessary i.e. to conduct new employee orientation

The incumbent will be responsible for the management of assigned clinical service(s) across the continuum of care, and achieving stated outcomes in customer service, volume & financial targets, processes, learning & growth perspectives.

Duties and Responsibilities:

1. Manage service point operations assigned.
2. Responsible for daily operations of these service points, including front counter services, administrative / operational matters and partnering Nurse Manager and other stakeholders to solve system and process problems.
3. Responsible for devising innovative services to continually improve service levels and improve patient care.
4. Responsible for achieving volume and financial targets for clinical targets assigned.
5. Manage services through annual financial budgeting and regular reviews with clinical heads, and development of new services.
6. Manage a group of non-nursing staff providing services in service points. Conduct appraisals for non-nursing staff.
7. Ensure that non-nursing staff receive appropriate induction, orientation and training so that they possess appropriate skills and knowledge to carry out their jobs.
8. Responsible for staff recruitment and retention to achieve stable, skilled and motivated workforce and achieve the desired customer and business outcomes.
9. Responsible for two-way communication between staff and management and ensure timely dissemination of information, escalation of issues and recommending solutions to problems.
10. Participate in committees and other tasks as assigned.
11. Job rotations to other operational areas after 3 years.

Requrement

• Degree in any discipline
• Minimum 3 years’ work experience in healthcare industry
• Healthcare operational experience will be advantageous although not necessary
• Analytical, quantitative with strong communication skills (written and verbal)
• Proficient in Microsoft Word / Excel / Powerpoint
• Ability to multi-task and work under tight timelines
• Good analytical and organization skills
• Excellent communication, problem solving, presentation, negotiation and interpersonal skill

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Key Responsibilities:

Giro Deduction and Administration Responsibilities:

• Keep good record of all GIRO documents and filing
• Collaborate with internal departments for vendor registration form submission and other forms as required by clients
• Proactively follow-up with corporate clients and relevant departments to ensure GIRO application is successful
• Generate and maintain deduction schedules using the latest data and approved lists.
• Enter GIRO deductions into the bank portal for each corporate client.
• Prepare and provide deduction details in a format suitable for robotic process automation (RPA) for monthly application in the system.
• Send deduction breakdowns to corporate clients.
• Ensure all GIRO deductions are correctly applied in the system.
• Monitor and resolve discrepancies in GIRO deductions, addressing over-deductions or under-deductions due to corporate cap limits.

Refund Administration Responsibilities:

• Verify refund lists against system records to ensure accuracy and check for outstanding balances before processing refunds.
• Apply refund transactions in the system.
• Correct discrepancies in credit notes by issuing debit notes and creating accurate credit notes.

Admin fee payment responsibilities:

• Populate admin fees based on approved listing provided by operation team
• Collaborate with relevant departments to ensure data is accurate and up-to-date
• Process admin fee payments in a timely and accurate manner
• Verify payment details and ensure all transactions are correctly recorded in financial systems
• Resolve any discrepancies or issues related to admin fee payments promptly
• Preparation and sending of payment advice with accurate breakdowns to clinics for admin fee payments made

Other responsibilities

• Accounts Receivable receipts application into financial systems based on payment advices provided by corporate clients
• Assist in other finance operations as required and any other ad-hoc duties as assigned

Requirements:

• Organized and meticulous to maintain accuracy in documentation
• Ability to work independently and high adaptable to changes in a fast-paced environment
• Proficiency in Microsoft Excel and Microsoft Outlook