For over 170 years, Leica Microsystems has helped shape the future by developing groundbreaking optical and digital solutions. As a global leader, we’re driven by continuous improvement to excite our customers and to create the best work environment for our people. Customer focus, innovation, and teamwork are at the core of our culture and the foundation of our success.

Want to be part of a company whose products are part of cutting-edge research around the world? Join Leica Microsystems in our commitment for brilliant solutions and insight.

Leica Microsystems is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.

We currently offer the following position in our office in Singapore which will be hybrid.

Service Support Administrator

Your Responsibilities

Overview

The incoming Service Support Specialist is responsible to drive the SEA service administration and backend operation forward through DBS approach, meeting operation metrics, ensuring resources optimization and timely reporting. He/She has overall accountability to build a robust service support standard work, collaborate with sales operation to drive growth, effective management of dealers‘ service teams, as well as radically increase in customer satisfaction.

• Responsible for service contract management in new contract creation, contract renewal and contract termination.
• Responsible for timely service billing.
• Responsible for service warranty and service repair in processing of service order, coordination of shipment and arrangement of loaner if necessary.
• Responsible for service call management and PM scheduling.
• Document backend service processes.
• Service support on service enquires, service quotation, service inventory management and invoices preparation.
• Drive annual review of service pricing
• Perform customer and service data analysis
• Champion for SAP and SFDC

Key Deliverables

• To process all warranty claims and perform service billing timely
• To handle customer request and quote service quotation timely
• To prepare and submit monthly service performance and growth report
• To work with team, peers, stakeholders to drive customer satisfaction and operational targets
• Deployment of standard work (SW) and daily management (DM)
• To meet all service metrics:Revenue and orders
  Utilization and productivity
  Total Time to Repair (TTR) and First Time Fix rate (FTF)
  Inventory ITO and management of warranty cost impact
  Customer Satisfaction (NES/NPS)
  

Your Profile

• 2 years of service management experience in aftersales service delivery function, preferably in a sales & service organization, especially in medical device, life science instrument, and healthcare equipment industry.
• A good team player with excellent communication and interpersonal skills.
• ERP knowledge, preferably SAP and SFDC is a plus
• Possess business management, marketing, technical degree or equivalent

What We Offer

• Equal pay is a given for us.
• Learn all there is about Kaizen, PSP's and Muda as part of our Danaher Business System (DBS) trainings - if you believe in continuous improvement like us
• We have no room for prejudices and stereotypes. We promote equal opportunities, diversity and inclusion.
• We offer a balance between support and autonomy to achieve your own goals in an international environment.

At Leica Microsystems we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part of the time at the Company location identified above and part of the time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Microsystems can provide.

Get More Insight

Learn more about what we do and who we are by watching our company video “We Are Leica”: https://www.youtube.com/watch?v=1zHmalqMXN4

Are you interested to discover new opportunities in an innovative, team-oriented environment?

Do apply online - we are looking forward to your application!

Job Info:

• Salary: Basic up to $3000 + AWS&VB
• Working Hour: 8am to 6pm, inclusive of 1 weekend 44 hours a week
• Location: Whitley Road

Job Scope:

• Scheduling and confirming of referral appointments for our specialists from various departments
• Managing service specific cancellation lists
• Manages any doctor reschedules due to urgent/ad-hoc surgeries and blocks schedule as needed
• Manage appointment fit in requests
• Communicating concerns and feedbacks from clients to our various specialists and department veterinarians
• Confirming diagnostic appointments for surgeries, CT and MRI scans with clients and communicating appointment instructions
• Reviewing of referral forms and medical histories received from the referring clinics
• Ensure all relevant medical histories (including x-rays, ultrasound scan reports, blood tests, etc) are received and in order prior to confirming the appointment with the client
• Obtain any other required information from referring clinics as requested by our specialist prior to the consult appointment date
• Ensure referral booking protocols are followed for each department
• Update and maintain a database of primary care practitioners/ general vet clinics and veterinarians in Singapore

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We wish you all the best in your career search.

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RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

• Ensure all customers’ queries and complaints are investigated and resolved with Operations Teams and/or Customers, and to escalate to their immediate Superior for assistance and advice if unable to resolve the issues

• Assist Customer Service Officer / Manager / Management with any special projects assigned and provide backup to other CS team when necessary

• Work effectively as part of a team to achieve individual, team and departmental objectives, sharing knowledge and skills as appropriate

• Pursuing revenue generating activities with existing and new accounts

• Work in a cross functional capacity to ensure the activities related to various entities fit with customer requirements guidelines, policies, and procedures

• Work with customer logistics teams/departments, to develop and implement solutions for new business requirements in accordance with company guidelines

• Drive continuous improvement initiatives that will deliver sustainable improvements in service delivery

• Ensure shipping activities are monitored to ensure smooth deliveries to customers

• Ensure all order and billing are complete on schedule

• Ensure with the team that customer payments are up-to date

• Other ad-hoc duties assigned by Management

The duties and responsibilities are not only restricted to the above mentioned. The company reserves the right to add or amend the duties and responsibilities to you when it is deemed necessary.

Upon accepting the post the company expects you to discharge your duties to the best of your ability in a responsible manner befitting your position, bearing in mind that there should be co-operation and consideration for your fellow workers to achieve results and productivity.

Job Description:

• Support and execute end-to-end strategic sourcing activities as directed by the leads in accordance with the Procurement policy and deliver sourcing excellence throughout the process by analysing information, identifying requirements and opportunity, negotiating terms and conditions, and contracting products and/or services.
• Providing Exceptional Customer Services while delivery of both quantitative & qualitative value to the bottom line through cost savings and cost avoidance.
• Adherence to Client’s Procurement policy and processes, including collaboration with Legal (GCO), Risk Management and other internal support functions.
• Provide support to US, EMEA and APAC based procurement projects on any projects where needed.
• Support the build and management of a pipeline of Procurement projects in support of category strategy/plan & in collaboration with Procurement leaders and stakeholders.
• Manage and support Request for Proposals (RFPs) including commercial contractual negotiations, while partnering with stakeholders and shared functions such as GCO, Risk Management and Vendor management.
• Minimize contractual risks to client by identifying and working with relevant Procurement, other leads, and Global Counsel.
• Support the collection of knowledge of key suppliers and their position in the market, in addition to working through current market intelligence resources and partners to perform the latest research.
• Provide accurate reporting on deals and timely submission of savings forms as required.

Requirement:

• 8+ years of experience in Procurement in a collaborative, high-performance environment, and a minimum of 2+ years of experience with the Technology Sourcing/other>Procurement category.
• Experience of Technology Sourcing (Software/Hardware and IT services categories) will be highly preferred.
• Has strong data analysis capability, which will be used for category spending analysis.
• Be familiar with RFP process, has a good sense for tender document composition familiar with e-sourcing systems.
• Good communicator in English and other regional language.
• A strong team player,comfortable working collaboratively, virtually, and independently.
• Excellent communication and networking skills – able to effectively manage and influence stakeholders.
• Ability to work under pressure and to tight deadlines, managing multiple priorities effectively.

Job Responsibilities

• Responsible for the organization, administration, training, development, and supervision of personnel under QA Documentation and Training Area. The incumbent hires, trains, develops, evaluates performance, and administers following established personnel policies and procedures.
• Maintains an organizational structure capable of meeting both the immediate and long term objectives of the Quality areas under his/her responsibility. 
• Prepares annual/update budgets for the sub department.  Responsible for developing, implementing and maintaining the effectiveness of the quality system (Quality Documentation, Training and Supplier Quality departments).
• Owner of the Management Review process and related metrics tracking and trending. (Quality Documentation, Training and Supplier Quality departments)
• Ensure compliance with applicable AbbVie policies, processes and procedures, contributing to the development of strategies and oversight of complex programs.
• Drive implementation of policies and procedures to maintain compliance to global regulatory requirements for policies, processes, and procedures.
• Manage broad and cross-functional quality programs, initiatives and organizational change related to the AbbVie quality system.
• Lead goals with cross-functional/cross-divisional/global scope.
• Ability to expedite and resolve issues. Elevate issues as appropriate.
• Responsible for Training Section and for the establishment, administration, and maintenance of a CGMP training program.
• Responsible for Documentation Section and for administration and maintenance of documentation control quality programs such as: Document Change Control, Document Retention, and Batch Record Archive, among others. 
• Responsible for Supplier Quality Section and for the establishment, administration, and maintenance of a supplier quality programs such as CAPA system oversight, Supplier Quality Management and Supplier Qualification. 
• Operates within the constraints of limited human and financial resources and changing priorities.  Liaison with other AbbVie Sites and 3rd Parties. 
• Participate fully and/or chair relevant Project team meetings. 
• Actively supports functional work centers within Quality and Site to achieve goals. – QC, Engineering, Quality Systems and Operations.
• Assists Quality Director with assigned tasks including budgetary control and key meeting preparations.

Requirements

• Degree or Higher in Science or Engineering discipline. 
• Quality or Regulatory Qualification an advantage but not essential. 
• A minimum of 5 years’ experience in a Quality or Project/ Program Leadership role in pharmaceutical, biopharmaceutical experience in Quality and/or Compliance (GxP) environment 
• Strong communication skills, written and oral.
• Excellent knowledge of pharmaceutical regulatory requirements (GMP) is essential. 
• Previous Leadership experience essential, 2 years min in either Project leadership or people leadership roles.
• Demonstrated change agent and innovative person. 
• PMP software skills an advantage. – MS Project, Mind Manager etc.
• Requires knowledge of quality/compliance management as well as regulations and standards affecting APIs and Biologics
• Experience in managing diverse teams is preferred.
• Expected to demonstrate high levels of integrity and a strong work ethic at all times and ability to supervise a team including supervisors, contractors and trainees
• Strong problem solving skills and highly independent
• Self driven and meticulous individual

Responsibilities

Identify Needs, Drive Solutions, and Ensure Strategic Alignment:

• Consolidate benchmark data for business process analyses.
• Develop robust business cases for process improvement and innovation initiatives.
• Review business unit requirements, select digital technology solutions, and design implementation plans.

Develop and Implement Organizational Excellence Strategies

• Formulate and execute strategies to enhance overall organizational efficiency and excellence.
• Collaborate with cross-functional teams to identify areas for improvement at the organizational level.

Implement and Monitor Innovation, Business Process Improvement, and Outcomes:

• Conduct analyses of current processes against identified procedures, recommending future state improvements.
• Monitor and assess the quality and status of business process improvement outcomes.

Drive Digital Transformation Initiatives:

• Assess digital technology needs across business units and align with organizational strategies.
• Develop and implement plans for adopting digital thinking and Agile methodologies.

Innovate and Support Process Optimization:

• o Lead efforts to innovate current processes for enhanced effectiveness, ensuring cross-departmental consistency. Integrate new technologies, endorse changes, and optimize Standard Operating Procedures (SOPs) and work methods.

Establish Technical Direction and Digital Architectural Standards:

• Review and institutionalize standard procedures for digital transformation.
• Develop the organization's technical direction for digital transformation.

Oversee database and system administration:

• Lead end-to-end digital systems architecture and transformation, overseeing security, reliability, and performance. Manage database activities, upgrades, and security controls for PDM, HRIS, DBMS, ERP, and other systems, from policy implementation to daily administration.

Consolidated Responsibility: Improve Media Operations, Data Management, and Process Workflow:

• Implement automated processes for efficient media data management.
• Oversee end-to-end activities for policy implementation.
• Manage Department Operations and Asset Integrity:
• Facilitate collaboration between departments for ongoing validation and monitoring of processes.
• Formulate strategies for ensuring the integrity of organizational processes and recommend improvements.

Requirements:

• Degree in STEM or other subjects with an analytical component.
• Minimum of 8 years of experience in business process management, operations excellence, or related roles.
• Proven track record of successfully leading and implementing process improvement initiatives at the organizational level.
• In-depth knowledge of business process analysis, re-engineering, and optimization.
• Familiarity with digital technologies, Agile methodologies, and their application in organizational settings.
• Strong leadership skills with the ability to drive change and foster a culture of innovation and efficiency.
• Exceptional communication and negotiation skills to collaborate with cross-functional teams, stakeholders, and external partners.
• Ability to gain commitment for the adoption of digital thinking and new ways of working across peer groups
• Proven ability to analyze complex business processes and develop strategic plans for improvement.
• Strategic mindset with the capacity to align process improvement initiatives with organizational goals
• Demonstrated experience in managing complex projects, including digital transformation initiatives.
• Proficiency in project management tools and methodologies.
• Knowledge of safety protocols, regulatory compliance, and quality standards.
• Experience in developing and implementing processes that meet regulatory requirements.
• Proven ability to drive innovation and continuous improvement across organizational processes.
• Experience in evaluating and implementing new technologies to enhance operational efficiency.
• Ability to facilitate collaboration between different departments for ongoing validation and monitoring of processes.
• Experience in working with cross-functional teams to achieve common goals.
• Comfortable operating in dynamic settings and addressing multifaceted responsibilities.
• Strong problem-solving skills and the ability to devise operational solutions to address gaps and bottlenecks.
• Relevant certifications in process improvement, project management, or related areas are a plus.
• Willingness to travel as required for collaboration, project management, and organizational assessments
• Commitment to fostering a culture of innovation, efficiency, and continuous improvement within the organization.

Job Summary:

We are seeking a highly skilled Technical Program Manager (TPM) to join our dynamic team. The ideal

candidate will have a strong background in project and program management, with a focus on coordinating and

driving the successful delivery of complex technical initiatives. The TPM will play a crucial role in aligning

technical projects with organizational goals, ensuring efficient resource utilization, and fostering collaboration

across diverse teams.

Job Description:

● Lead and manage multiple technical programs from initiation to completion, ensuring alignment with

business objectives.

● Develop and communicate program goals, objectives, and milestones to stakeholders.

● Foster collaboration between technical teams, ensuring a cohesive and integrated approach to program

delivery.

● Collaborate with product managers, engineers, vendors and other stakeholders to drive successful

outcomes.

● Coach, mentor, motivate and supervise project team

● Ensure that projects and programs are proceeding according to scope, schedule, budget and quality

standards

● Manage project and program issues and risks to mitigate impact to baselines

● Build and maintain relationships by engaging business leaders to establish credibility, solve problems,

build consensus and achieve objectives

● Develop and deliver progress reports, documentation and presentations to various audiences. Integrate

and synthesize information across departments for efficient communication, reporting and expectation

management

Job Requirements:

● Bachelor's Degree in a relevant technical field or equivalent work experience

● Experience with AWS services (CDN, WAF, API gateway, ECS, Lambda, RDS)

● 5+ years of project & program management experience, including tracking and planning projects

● 5+ years of experience working with business stakeholders within a cross-functional matrix environment

● Experienced in SDLC Methodologies, Agile, SCRUM, SDLC / Waterfall

● Strong leadership, diplomatic and motivational skills including the ability to lead multiple business and

technology organizations

● Proven ability to work creatively and analytically in a problem-solving environment demonstrating

teamwork, innovation and excellence

● Excellent leadership, communication (written, verbal and presentation) and interpersonal skills

● Self-motivated, decisive, with the ability to adapt to change and competing demands

● Effectively bilingual in English and Chinese as dealing with products in Chinese

● Experience in planning, designing, developing, architecting, and implementing cloud solutions on AWS

platform is a plus.

Core responsibilities

· Review and designs for DC traction power supply systems for accuracy and compliance with customer and regulatory requirements.

· Prepares proposals and estimates in accordance with customer specifications.

· Prepares technical customer presentations for management review.

· Perform computer simulation study for AC network or DC load analysis.

· Perform protection coordination study for both AC and DC power supply system

· Develop and propose corrective actions for test procedures and test plans.

Lead the technical support effort to the customer during commissioning of the design of complex systems.

Job requirements

· Master’s degree in electrical engineering, or related discipline

· At least 25 years of electrical engineering experience, with working experience in railway projects

· Ability to develop and maintain interface systems

· Hands-on experience in applying quality procedures and safety standards in a professional product development environment

Strong communication, interpersonal and analytical skills

Marketing Manager Responsibilities:

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Increasing brand awareness and market share.
• Coordinating marketing strategies with the sales, financial, public relations, and production departments.
• Developing and managing the marketing department's budget.
• Overseeing branding, advertising, and promotional campaigns.
• Managing the marketing department's staff.
• Preparing and presenting quarterly and annual reports to senior management.
• Promoting our brand at trade shows and major industry-related events.
• Keeping informed of marketing strategies and trends.

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Roles & Responsibilities

Build rapport and maintain good relationship with customers.

Provide professional pre-sales and post sales services

Develip potential clients and business opportunity

Customer and market visits

Planning and achieving sales objective and monthly sales target

Responsible individual who is diplomatic and possess strong communication skills

Self-starter, fast learner and analytical with a “can-do" attitude

Strong demonstration of intellect, self-driven, resourceful and sales acumen

Proven relevant experience in building excellent client relationships, offering value-added, insightful and strategic insight into their business

Able to start to work on Sats and Sundays

Business Development Manager

We are looking for an objective focused Business Development Manager to help us expand our clientele in Asia and Europe. You will create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Responsibilities

• Identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services
• Prepare sales contracts
• Keep records of sales, revenue, invoices etc.
• Build long-term relationships with new and existing customers
• Develop department staff into valuable salespeople

Requirements and skills

• Proven working experience as a business development or sales manager
• In-depth market knowledge
• Strong communication, interpersonal and negotiation skills

RESPONSIBILITIES

• Install, maintain and repair machinery, equipment, pipe and electrical systems in commercial or industrial establishments.
• Carry out inspections and tests on machinery and equipment.
• General servicing of machines or equipment to detect malfunction and discuss machine operation variations with supervisors or other maintenance workers to diagnose problem or repair machine.
• Dismantle/repair defective machines and equipment and installs new or repaired parts.
• Clean and lubricate shafts, bearings, gears, and other parts of machinery.
• Install and repair electrical apparatus, such as transformers and wiring, and electrical and electronic components of machinery and equipment.
• Inspect/check of lay out, assembles, installs, and maintains pipe systems and related hydraulic and pneumatic equipment, and repairs and replaces gauges, valves, pressure regulators, and related equipment.
• Install, program, or repair automated machinery and equipment such as programmable controllers.
• General report writing for internal and external customers.

REQUIREMENTS

• Minimum Diploma in Electrical/Mechanical Engineering or equivalent.
• Min 2 years’ experience in service, installation, site commissioning related.
• Knowledge of compressed air systems is an advantage.
• Dynamic and able to adapt in a fast-paced environment.
• Team player as well as the ability to work independently.
• Valid Class 3 Driving License.

Job Responsibilities:

• Conduct thorough market research to identify potential growth opportunities and market trends within the co-living industry.
• Analyze competitor activities and market conditions to develop strategies for market differentiation.
• Develop and implement comprehensive business development strategies to achieve revenue and growth targets.
• Collaborate with the executive team to align business development goals with overall company objectives.
• Build and maintain strong relationships with property owners, real estate developers, and investors to secure partnerships and collaboration opportunities.
• Negotiate and finalize contracts, ensuring favourable terms for the company.
• Oversee the development and implementation of co-living projects from inception to completion.
• Collaborate with the marketing team to create and implement effective marketing strategies to promote co-living services.
• Enhance the brand image and visibility of the company in the co-living market.
• Stay informed about relevant laws and regulations in the real estate and co-living sectors.
• Ensure that all co-living projects comply with legal and regulatory requirements.

Qualifications:

• Bachelor’s degree in business, Real Estate, Marketing, or a related field. MBA is a plus.
• Minimum 3 years Proven experience in business development, real estate, or a related field
• Excellent negotiation and communication skills.
• Results-oriented with a track record of achieving business development targets.

• Lead, mentor, and coach a team of customer service representatives to provide excellent service to co-living residents.
• Conduct regular training sessions to enhance the team's skills and knowledge.
• Develop strategies to enhance resident engagement and satisfaction.
• Implement initiatives to foster a sense of community within co-living spaces.
• Address resident concerns and issues promptly and effectively.
• Collaborate with relevant departments to resolve maintenance, billing, and other resident-related issues.
• Establish clear communication channels with residents to keep them informed of relevant updates and events.
• Act as a liaison between residents and internal teams to ensure smooth communication.
• Implement and monitor service quality standards to ensure a consistently high level of customer satisfaction.
• Work with other departments to streamline operational processes and enhance the resident experience.
• Prepare and present regular reports on customer service performance.

Qualifications:

• Bachelor's degree in Business, Hospitality, or a related field.
• Minimum 3 years of Proven experience in customer service management
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Problem-solving ability and a customer-centric mindset.

Marketing Manager Responsibilities:

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Increasing brand awareness and market share.
• Coordinating marketing strategies with the sales, financial, public relations, and production departments.
• Developing and managing the marketing department's budget.
• Overseeing branding, advertising, and promotional campaigns.
• Managing the marketing department's staff.
• Preparing and presenting quarterly and annual reports to senior management.
• Promoting our brand at trade shows and major industry-related events.
• Keeping informed of marketing strategies and trends.

• Responsible for taking orders and serving food and beverages to guests
• Polite friendly and well grown
• Verifying the identification and of any customers who order alcoholic beverages
• Submit food orders to the kitchen staffs
• Ensure customers satisfied with their meal
• work with kitchen staffs to resolve any complaints and process customer payments

The Office of Enterprise Risk Management (ERM) has responsibility for managing the ERM Program for the University. The Office is seeking a Manager, reporting to the Director (ERM) to assist in identifying, analysing and overseeing the management of risks in the University.

Responsibilties

1. Implement Risk Management & Assurance Programs

• Enhance, manage, and execute the University’s ERM Program; apply the ERM framework & Policy and manage the ERM work plan
• Assist to conduct and coordinate risk management workshops throughout the University
• Review & track the key risks identified at University level

2. Make Available ERM Training

• Participate in the creation and delivery of ERM-related educational programs to enhance training and awareness of risk management and policy compliance requirements
• Make available online training and educational resources on ERM Intranet and/or Workday training portal

3. Provide updates and support to key stakeholders

• Assist to provide regular updates to stakeholders, including University senior management and the Audit & Risk Committee (ARC)
• Assist with the ARC secretariat duties for the University, including the preparation of agenda, reports, discussion papers and presentations, as well as in preparing minutes of meeting.
• Monitor internal audit or risk mitigation plan and act as the coordinator for arrangements of meetings, discussions and follow-up with internal stakeholders.

4. Insurance management for the University

• Assist with the administration of the insurance function for the University
• Partner with our insurance broker for insurance matters

Requirements

• A recognised degree in any discipline
• Knowledge and experience in Enterprise Risk Management

Minimum 5 years of relevant experience in the following:

• Strategic and Operational Analysis
• Process Review
• Workshop Facilitation
• Technology Application
• Project Management
• Experience in the Higher Education Sector

We are open to consider candidates who has less than 5 years of relevant experience. The position offered will commensurate based on the years of experience.

Hiring Institution: NTU

ROLES AND RESPONSIBILITIES:

1. Drive sales and provide excellent customer service
2. Manage customer accounts
3. Build and maintain good customer relationships through regular and effective communications
4. Handle customers’ enquires and propose solutions that meet their requirements
5. Work with various departments to respond to customers’ technical queries
6. Review customer’s quotation requirements against company’s resources and capabilities
7. Follow-up with customers on quotations submitted to secure orders
8. Perform contract review to ensure requirements match quotation’s terms of supply and ensure documents/information are sufficient for production and delivery
9. Plan and execute sales strategies
10. Conduct presentations and customer visits
11. Prepare daily/weekly/monthly Sales statistics and reports
12. Other duties as assigned

REQUIREMENTS:

• Degree/Diploma in Mechanical Engineering or related discipline
• Hard Skills:

· Understands BOM and Drawings

· Proficient with MS Office suite (Excel, PowerPoint, Word)

· Prior experience with ERP systems preferred

• Soft Skills:

· Excellent presentation skill

· Strong relationship management and interpersonal skills

· Meticulous with attention to details.

· Motivated, goal oriented and able to work independently within a team environment.

· High level of initiative – can-do spirit, collaboration, continuous improvement

· High adaptability to dynamic environment

About eGENTIC:

Hey there, welcome to eGENTIC – your global go-to for lead generation, rocking the B2C scene! We're not just a company; we're a force to be reckoned with, and we're on the lookout for a superstar to join our sales team and conquer the Hong Kong market. If you're a dynamic sales manager ready to make waves, keep reading!

Job Description:

As the Sales Maestro for Hong Kong, you'll be the right-hand man in charge of our lead generation ship in the country. We need someone who is not only familiar with Hong Kong but has a sales track record that speaks louder than a rock concert.

What We're Hunting For:

• A market maven who crafts sales relationships with direct customers and advertising/media agencies. Get ready to unleash your creativity and whip up business presentations that leave everyone in awe!
• A true hunter who thrives on connecting with people, a prospecting pro who can cold-call like it's nobody's business. You live for bringing in new business.
• A sales virtuoso with killer communication and negotiation skills. You close deals, manage expectations and solve problems like a superhero. You're the architect of country plans that scream sales growth.
• A reliable go-getter who takes ownership and can work independently. Identify key prospects, build a strategic sales approach, and let's talk about taking the world by storm!
• A team player who dances seamlessly with every function in the company, contributing to the success of the country team. You're not just a leader; you're a mentor, guiding and supporting your team to greatness.

Qualifications:

• Experience cruising through Hong Kong
• A rock-solid background in sales and business development, with a history of hitting targets out of the park.
• Leadership skills that could rival a rock band manager. Team building and development are your jam.
• The ability to think strategically and execute plans like a chess grandmaster.
• Communication and interpersonal skills that could charm the socks off anyone.
• Analytical and problem-solving abilities are sharper than a ninja's sword.
• Bonus points if you've rocked the lead generation or digital marketing scene.
• A degree in marketing, business, or a related field – because we like our team educated and ready to rock!

What We Offer:

• A salary that'll make your bank account do a happy dance, plus performance-based bonuses.
• Opportunities to spread your wings and grow professionally.
• A work environment so supportive and collaborative it's practically a family reunion.
• The chance to be a big shot in our North/North East Asia expansion.
• A flexible hybrid work culture because we know you're a rockstar on and off the stage.

If you're a motivated, results-driven pro with a knack for the Hong Kong market and a passion for sales, we want you!

Join eGENTIC and be part of a wild ride delivering top-tier consumer leads to businesses in these regions. This gig is based in the heart of Singapore – let's make some noise together!

The azbil Group pursues "human-centered automation" as its core initiative for the purpose of contributing to people's safety, comfort, and fulfillment. Azbil is expanding its businesses in the areas of building automation, advanced automation for factories and plants, and life automation for essential services and people’s health and well-being. To further the company's growth, it is also expanding actively in overseas markets and is looking for a System and Application Development Assistant Manager for the Building Automation business line to join our team. You will work closely with our management team and will be responsible for growing our business in the Southeast Asia and India region.

Responsibilities

• Supports the System Development Manager and Application Development Manager to research, design, implement and manage software application programs for Digital Intelligent Building Management System in the Southeast Asia and India region.
• Designs and develops applications to realize enhanced building and occupant safety, enhanced occupant experience with reduced costs and increased efficiency.
• Plans, tests and evaluates new software application programs and identifies areas for modifications in the programs for quality assurance.
• Creates engineering manuals and documents to deploy the developed applications in the region.
• Trains and supports engineers in the region on developed applications. Works together with engineers in the region to execute project engineering and system configuration at site.
• Collect feedbacks from the internal and external stakeholders to make continuous improvement.

Requirements

• A bachelor's degree in engineering; experience in lieu of a degree will be considered for the right candidate. A degree in computer science is preferred.
• Minimum 10 years of programming experience in practical job is required.
• Programming knowledge of Python/Java script/etc
• Strong interest for AI/ML, Digital Twin and energy saving in built environment.
• Ability to communicate and read Japanese as the role requires a lot of communication with HQ and understanding Japanese technical manuals.
• Well versed in specification of Yamatake and Azbil building automation system and product.
• Strong communication, interpersonal and presentation skills.
• Experience in building automation system programming preferred.

HOW TO APPLY:

Please submit your application with a detailed copy of your updated resume indicating the below information:

• Current & Expected Salary
• Notice Period / Availability to commence work

• Attend to daily service enquiries from Clients on Engine overhauling & engine components reconditioning works.
• Prepare quotation & provide a reasonable proposal to Client for technical solution.
• Following up with Client on all quotations to increase the sales.
• Inspect the engine components onboard / workshop & provide proposal to Client on repairs recommended as per maker standard.
• Buildup & establish good business relationship with the existing Clients & new Clients.
• Working closely & coordinate with the production to ensure works on components are completed within the delivery schedule.
• Handling day to day sales activities, focus on vessel’s scheduled for docking in local shipyards / passing by vessels in Singapore.
• To sell and provide company product portfolio related services to all shipowner / ship management / trading & shipyard

Service Engineer / Technician (5 Day / West)

Job Type: Full-time

· Travel opportunity

· Training provided

· 5 days work week

Responsibilities

· Have a passion to carry out trouble-shooting and maintenance works

· Willing to do hands-on work

· Willing to do brazing work

· Loves the satisfaction after solving difficult machines.

· Other adhoc duties

Requirements

· Candidate must possess at least Secondary School/"O" Level, Professional Certificate/NiTEC, Diploma/Advanced/Higher/Graduate Diploma in Engineering (Industrial), Engineering (Mechanical), Engineering (Mechatronic/Electromechanical) or equivalent.

· Required language(s): English

· Required Skill(s): Aircon, Refrigeration, Chiller, Mechanical, Vacuum Pumps, Water Pumps, Scrubbers.

· At least 1 year of hands-on experience in trouble-shooting & service-repair of refrigeration systems or chillers

· Able to travel on short notice

· Possess valid driving license (optional)

· Only Singaporean/SPR/Malaysian may apply.

Interested candidates who wish to apply for the advertised position, please send your resume to us via ' APPLY NOW '. We regret only shortlisted candidates will be notified.

Email ([email protected])

Partner with the best

This role encompasses a wide range of responsibilities aimed at maintaining financial integrity, optimizing revenue, and supporting efficient operational workflows.

As a Service Analyst, you will be responsible for:

• Providing reports and analysis on sales margin and changes in project schedule and conducting review updates on revenue
• Addressing customer invoice issues and disputes, ensuring timely resolution and payment
• Collaborating on local administrative tasks, such as past-due invoice follow-up, customer training, shipping, customs clearance, and document collection.
• Creating necessary workflows to streamline operations
• Handling other ad-hoc assignments as required

Fuel your passion

To be successful in this role you will:

• Have a Bachelor's from an accredited academic institution
• Have knowledge in SAP and Microsoft Office
• Have accounting and project management background

Job Description

The candidate will be responsible for the following:

• Managing Client relationships

• Managing 4 to 5 design projects concurrently in Yards (including China)

• Providing overall leadership for the project while maintaining a focus on achieving targets efficiently

• Development and presentation of project plans, respond to Clients

• Liaison with the Shipyard, Classification society, Vendors & Clients

• Weekly progress reporting to Client & Management

Desired Profile

Essential requirements for this position are:

· Technical/ marketing skills for shipbuilding industry

· Experience in project management

· Excellent organizational and planning skills

· Strong Leadership and bilingual communication skills in English/ Mandarin

The candidate should have minimum 5 years’ experience in related role in ship design/ shipbuilding industry. Promising candidates with less experience may be considered as Trainees.