Job Scopes:

• To establish strong network and build close rapport with key decision makers and end-users.
• Highly motivated and results-driven in achieving sales target.
• Prospect, develop and drive sales plan.
• Manage sales strategies to improve market shares and profitability of the business.
• Provides competitor information and market intelligence and assist Sales Manager in the development of relevant sales and marketing strategies.

Requirements:

• Sales driven
• Possess own vehicles

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Ding Xin Er
EA Personnel Reg No: R2210666

· Co-ordinate closely with Regional Sales Team, follow up after receiving Sales Contract;

· Respond and follow-up with customers enquires and technical problems;

· Prepare service reports and maintain technical information;

· Monitoring customer complain;

· Ensure prompt response to and completion of work;

· Planning installation schedule for Installer, IT & Trainer for flight reservation, hotel accommodations, visa application etc.

· Packing of Spare parts for courier delivery

· Prepare Packing list/Delivery Order/Commercial Invoice to forwarder and customer;

· Carry out daily scheduled maintenance and inspections;

· Liaising, coordinating and supervise with external repair vendors as required;

Interested applicants, kindly send your resume in MS WORD format to ref9 at trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

*Pls summarise your experience at 'why hire me'

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Xue Fen (Shannifer)

EA Personnel Reg No: R1653801

Job Scope:

The Network Engineer is responsible to support the enterprise network infrastructure for the entire group. This role requires an experience operation engineer with in-depth enterprise technical expertise in order to communicate, and collaborate with various IT team, project managers, and management and business leaders.

Job Description:

• Design, develop, implement, and integrate IT Network infrastructure to System and Application components in the overall IT infrastructure.
• Provide technical support (including on-call as required) to evaluate problems and provide technical solutions for a 24x7 environment.
• Perform IT Network hardware and software Asset and Inventory Management.
• Research, evaluate, recommend, design, test, implement and maintain new Network systems.
• Prepare functional specifications from which new Network systems will be procured and implemented.
• Prepare and maintain technical user guides, standard operating procedures, systems/network documentation and diagrams.

Job Requirements:

• Degree in Computer Science/ IT / Engineering or equivalent.
• Minimum 2 years' experience in network infrastructure administration.
• Must have CCNA/ CCNP certifications
• Good knowledge of Layer-2 networking protocols (802.1x, TCP/IP, VLANs, OSPF & STP).
• Possess in-depth knowledge of network routing/switching, firewalls, and wireless.
• Able to do troubleshooting for networking, hardware, software and security issue.
• Good communication skills and ability to manage user expectations and communicate well via written technical documentation or interactive sessions with users.
• Able to work independently and possesses positive working attitude with willingness to learn.
• Able to work after hours when required for support and implementation.
• Able to multi-task, prioritize, and manage time effectively.

Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

JOB SUMMARY:

You will be stationed at Client’s premises and provide support for the client’s IT administration and related support for users.

RESPONSIBILITIES:

1. Support on-site and remote end-users to resolve IT-related issues. (hardware/software/network) on their notebooks/desktops and related peripherals.

2. Perform installations, migrations, and troubleshooting on systems.

3. Troubleshooting of Desktop related issues.

4. Servers, database, and IT infrastructure maintenance and support including configuration upgrades.

5. Other tasks and projects as assigned by the Manager or Management.

QUALIFICATION & EXPERIENCE:

• ITE/Diploma in Information Technology from recognized institutes.

• Previous experience of working in an IT support role for about 1-2 years.

• Ability to communicate effectively with a wide variety of people in a professional. manner, face to face, on the telephone, and in writing.

• Ability to demonstrate practical troubleshooting and problem analysis techniques.

• Ability to plan and prioritize workload without supervision.

• Ability to prioritize, manage, and perform under pressure.

• Excellent knowledge of Customer Service best practices.

Willing to work flexibly and with enthusiasm.

SKILLS AND ATTRIBUTES:

• Good interpersonal and communication skills, high adaptability and a positive attitude are expected.

• A team player with the determination to drive to excel.

• Excellent customer service skills.

• Self-motivated with a strong drive to succeed.

• Setup, Programming, and Support of Voice Communication systems including Local Area Networks (LANs) & Wide Area Networks (WANs)

• Provides technical support on data or voice networks for internal and/or external customers; answers technical questions; recommends and implements approved course of action.

• Installs network applications on network servers or voice equipment; maintains, tests, researches and resolves problems.

• Support network infrastructure which might include routers, switches, gateways, firewall systems, access points.

• Experience in deploying Unified communication solution

• Independent (self-starter), adaptable, and an ability to thrive in a team environment.

• Effective communications skills.

• CCNA / CCNP or relevant certification would highly advantageous

• Good exposure in Unix or Linux environment would be a plus

Job Description :

• Fulfil as a solutions provider for managed and unified communications solutions for corporate and SMB offices

• To grow and build a successful long-term relationship with the client by meeting and determining their business requirements.

• Good understanding of the Alcatel-Lucent/ Sangoma suite of UC products.

• Manage and grow individual sales pipeline.

• Develop new accounts while maintaining relationships with existing customers.

• Review and monitor own sales performance for gap closure to meet and/or exceed targets.

• Attend to customer requirements and deliver the appropriate solutions.

• Provide consultation and after-sales solutions to customers.

Position Summary

This role responsible for order fulfilment process

Job Description :

• Track and review all incoming orders, ensuring that all technical and commercial details are

correct for order processing.

• Process all orders timely and accurately into the ERP system.

• Coordinate with all internal and external stakeholders to ensure the smooth execution of

orders.

• Expedite orders to meet customers’ requirements.

• Acknowledge customers’ orders timely and ensure a high level of responsiveness to

customers’ requests.

• Review all backlog orders on hand and proactively escalate potential late orders to

stakeholders/higher management to mitigate risks on late deliveries or non-performance.

• Forecast all backlog orders and ensure monthly forecast targets are met.

• Respond to all customers’ enquiries timely.

• Handle, manage and escalate customers’ complaints and escalation.

• Work with sales closely to manage customers’ accounts.

• Feedback on customers’ needs and requests.

• Work with customers on their credit hold issues to clear roadblocks for shipments release

and delivery.

• Comply to company rules and policies on all businesses (Trade and Intercompany)

• Ensure all record retention.

• Prepare presentations and participate in business meetings.

Job Requirements

• Diploma / bachelor’s degree in supply chain / Logistics, Business Administration or

equivalent

• At least 3 years relevant working experience in a manufacturing environment

• Microsoft Office and ERP System

• Knowledge on international trade compliance rules and regulations.

• English - Excellent verbal and written communication skills for handling english speaking people

• Independent and able to work with minimal supervision.

• Possess sense of urgency and good time management

• Possess good problem-solving skills!

• Able to handle customers of different cultures.

• Able to work in fast paced and dynamic environment.

• Liaise with and auctioning incoming calls from customers, suppliers and Agents regarding shipments/bookings
• Manage Key Account customers, answering their enquiries and queries
• Tracing & Tracking Freight keeping customers updated at all times
• Plan and coordinate deliveries
• Acknowledge collections and bookings
• To maintain good relationship with existing customers
• To make sure costings are accurate and revenues are applied to each shipment.
• Declared Import & Export permit in compliance with Singapore Custom and other regulatory requirements.
• Customer oriented, proactive with good organisation skill
• 5 Days Week

KEY RESPONSIBILITIES

· Provide second-level technical support for datacenter and building networks, including WAN and LAN environments.

· Manage and maintain firewall systems, ensuring security policies and configurations are up to date.

· Troubleshoot and resolve issues related to various network devices, such as routers, switches, and load balancers.

· Collaborate with cross-functional teams to implement network changes and upgrades.

· Monitor network performance and security, identifying and addressing potential vulnerabilities and risks.

· Participate in the design and implementation of network solutions, ensuring scalability and reliability.

· Document network configurations, changes, and incidents according to standard procedures.

· Contribute to the continuous improvement of network support processes and best practices.

WHAT WE ARE LOOKING FOR:

· Proven experience in a network support role, with a strong focus on datacenter and building networks.

· In-depth knowledge of firewall management and experience with firewall technologies, including Checkpoint and Palo Alto.

· Proficiency in supporting a variety of network devices, including Cisco routers and switches.

· Familiarity with WAN and LAN technologies, including routing protocols and network segmentation.

· Strong troubleshooting and analytical skills, with the ability to diagnose and resolve complex network issues.

· Relevant certifications in network technologies, such as CCNA, CCNP, Check Point Certified Systems Administrator (CCSA), and Palo Alto Networks Certified Network Security Engineer (PCNSE), are advantageous.

EA License No. - 14C6941

Position Summary :

This role is responsible for overall customer service function in Asia.

Role and Responsibilities

• Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve department's sustainability and meet business needs.

• Develop CS management performance metrics to manage and lead the day-to-day Customer Service responsibilities including monitoring of all deliveries, month-end activities, cross-functional alignment, and communication.

• Maintain strong engagement with stakeholders to ensure conformance to order delivery, fulfilment

and customer satisfaction needed for business success.

• Regular engagement with Global Customer Service to maintain Global-Regional alignment.

• Manage back-orders and/or impact of supply interruptions on customers, provide timely updates and communications to customers by working together with internal and external stakeholders.

• Subject matter expert for all current and future systems and processes used in the Order-To-Cash

(OTC) and Master Data (MD) environment in APAC.

• Tracks key performance metrics, customer service performance data, and generates improvement

opportunities.

• To drive process improvements using data analytics and influence improvements across the

organization.

• Preparing and presenting monthly, quarterly, and annual reports of operations.

• Create a common framework and set of protocols for how we manage customers to support Sales.

• Responsible for Customer Service Team's actions to resolve any customer claims or complaints,

including processing customer returns or credit notes and follow up with logistics / quality for

resolution.

Job Requirements

• Bachelor’s degree in supply chain and or related field

• At least 8-10 years of relevant managerial working experience in a Manufacturing environment

• Knowledge of customer service, trade incoterms and customs procedures

• Knowledge of ERP system

• English -Excellent verbal and written communication skills for handling English speaking people

• Good Interpersonal, Communication, analytical and management skills

• A good team player and positive attitude

• Willing to take new challenges and make a difference.

• Willing to travel within Asia Pacific

Cashier duties, serving customers, packing cakes into boxes

Keep workspace neat and tidy, light housekeeping to maintain the cleanliness of workspace. Make drinks (training provided) and table service for dine-in customers.

Sunny and friendly attitude towards customers.

Requirements

Physical strength and stamina to spend long hours standing

Flexibility, since hours for in the service industry may vary and include weekends, and holidays

Benefits

5 day work week (Full-time and part time are welcomed)

Medical claims and workspace insurance

7-10 days Annual Leave

Good career progression

I am currently working with a global Medical Device business that are looking for a Senior Electronics Engineer to work at their newly built custom-made facility in Singapore.

This is working on end-to-end R&D projects for a mix of new designs and upgrade work to the current portfolio. As the Centre of Excellence for R&D you will be designing products for the global market. The R&D lab is newly set-up and will be continuing to grow in 2024.

There current team has a gap for people with FPGA design experience and they are willing to look outside the medical device industry to look at people who can bring this experience.

The Senior Electronics Engineer will be responsible for:

• Customize and implement hardware/firmware for company’s products.
• Participate in design reviews and collaborate with suppliers for enhancements.
• Develop and deliver electronics hardware, ensuring project deployment into production.
• Improve development processes, standardizing documentation, and sharing knowledge for innovation.

The Senior Electronics Engineer will be/have:

• Relevant experience preferably in Medical/Applied Device Industry
• FPGA experience
• Degree qualified

If you feel you would be suitable then please apply now.

Interested parties please get in touch with Piers Atkinson via [email protected] or Roselle Cuntapay via [email protected] for a confidential discussion.

Reg No.: R1871342

BeathChapman (Pte. Ltd.)

EA License No.: 16S8112

Responsibilities:
- Oversee deployment, change management, issue triage, and infrastructure management for overseas games and related components/systems, including game monitor systems and login services.
- Monitor and dashboard game observability to ensure reliability, scalability, and security.
- Understand game architecture, analyze potential risks (e.g., hidden troubles, performance bottlenecks), and respond accordingly.
- Facilitate daily communication and coordination among various teams.

Requirements:
- Bachelor’s degree or higher in Computer Science or a related field.
- Over 3 years of operations experience in Linux and Windows operating systems.
- Excellent sense of responsibility and teamwork spirit.
- Proficient in scripting programming (e.g., Bash, Python, SQL is a plus).
- Experience with worldwide online game live operations is advantageous.
- Willingness to work night shifts when required.

Duties and Responsibilities:

1. Key Result Area: Grow the Business and Achieve Sales Targets

• Generate and qualify new leads and subsequently contact and arrange for an appointment (via phone calls, LinkedIn, emails) to meet them in person for an introduction and/or sales presentation.
• Provide professional services to current and new clients through consultative selling, cross-selling or up-selling the company’s products and/or services that may benefit them.
• Establish and maintain strong and lasting relationships with clients as a trusted advisor by regularly updating them with company’s new products and/or introducing innovative solutions, and providing continuing pre-sales and post-sales support in managing and meeting their expectations.
• Maintain a high degree of technical knowledge to effectively engage in business discussions with clients across industries, and to co-create feasible solutions to address any of their engineering concerns throughout the selling process.
• Able to think critically and suggest improvements that might lead to cost savings which will ultimately benefit the clients.
• Develop and/or customise relevant materials and presentations that explain key product features and viable technical solutions to benefit clients and prospects.
• Manage accounts effectively throughout the sales cycle – Prospecting, Business Development, Deal Confirmation and Post-Sales Support.

2. Key Result Area: Coordinate Sales Efforts to Support Growth and Achieve Sales Targets

• Coordinate sales effort with Client Service Executives (CSEs) and members from other departments.
• Liaise with CSEs to interpret customer requirements, jointly deliver appropriate solutions and manage client expectations with the end-goal of sales in mind.
• Identify product improvements or new products by remaining current on industry trends, market activities, and competitors’ movements.
• Prepare costing, tenders, proposals and quotations to current and new clients. Responsible for document account activities, generate reports, and keep records of business transactions with clients and suppliers.
• Negotiate with current and new clients on contracts and sales orders.
• Coordinate and collaborate with external strategic partners, including key vendors/contractors to effectively close business deals.
• Provide weekly report updates of sales, pipelines, leads, opportunities and sales activities.
• Contribute to team dynamism by sharing sales and competitors’ information.
• Collectively resolve clients’ complaints by investigating problems and developing effective solutions to satisfy their needs.

3. Key Result Area: Maintain High Quality Customer Service

• Respond to complaints from clients and give after-sales support on a timely basis.
• Provide technical support and advice for clients and refer to engineer specialist to determine if query is to be redirected to factory if it is beyond current team’s expertise.
• Inform clients of unforeseen delays or problems and seek alternative arrangement to reduce inconvenience.
• Maintain proper documentation of clients’ contacts and sales services provided.
• Ensure responsive services with follow ups, build strong relationships with existing and prospective clients to secure new or additional sales.
• Maintain quality service by establishing and enforcing the company’s service standards.
• Become a valuable and helpful resource in all of dealings with clients by providing relevant information and guidance, research and recommended solutions with a friendly reputation in the industry.

4. Functional Competences

• Able to sell, up-sell and cross-sell.
• Able to plan, organise and prioritise tasks.
• Possess an aptitude in problem-solving.
• Able to work well in a fast-paced environment.
• Capable of collecting, analysing, processing and storing information.
• Good team working and communicating skills, both verbal and written.
• Able to manage relationships and expectations at various levels.
• Good interpersonal skills (approachable, positive, motivated, go-getter attitude).
• Possess computing skills, including MS Word, Excel, Outlook and conferencing software.
• Maintain relevant skills and knowledge by attending essential trainings and workshops.
• Continuously identify opportunities for further improvement to current sales processes.

Requirements:

• Possess at least a Diploma in Engineering
• Preferably at least 3 years of experience in technical and/or engineering sales preferably in refineries/petrochemical plants/pharmaceutical plants or related industries.

Interested candidates kindly APPLY or send in your resume to [email protected]

Tempserv Pte Ltd

License No : 06C3745

Daniel Lee / EA Reg No : R1989151

We are looking for an individual on behalf of our esteemed client who loves a challenge and dare to disrupt the status quo!

An ideal candidate would be an independent, pro-acve, and ambious individual who is commited to making a meaningful contribuon. The candidate will play a leading role in supporng client engagements, as well as utilising strong technical experience to implement IAM soluons that best fit our clients’ needs.

What would you do:

• Work with clients to understand requirements and propose solutions
• Deploy and configure Access Management solutions
• Review and advise on security design and remediation projects
• Mentor and groom junior teammates

Ideal Experience:

• 3 years of professional work experience as Access Management Consultant/Engineer
• Ability to deliver Access Management project across all aspects (eg. Analyse, Design, Develop, Configure, Test, Deploy, Document)
• Background in delivering and working with major Access Management vendors or service provider

Ideal Skills:

• Deliver Access Management Strategy
• Understanding of Single Sign On Principles (SAML, WS-Fed, OAuth2 & OIDC)
• Understanding of Identity Federation, PasswordLess & MFA concepts
• Experience in deploying and configuring at least one of the following solutions: PingFederate, PingOne, PingID
• Basic knowledge in Cybersecurity (encryption, signature, PKI)
• Basic knowledge in network (routing, balancing, firewall)
• Strong written & verbal communication skills

Bonus Experience:

• Product certification from PingIdentity
• Knowledge of Azure AD & SailPoint
• Scripting (PowerShell/Bash)
• Understanding of directory functioning

The Job:

• Serve as the first point of contact for customers seeking technical assistance over the multiple touchpoints such as phone, email, ecommerce, social media
• Direct the customer to articulate their requirements through carefully designed questions
• Identify the issue encountered by the customer and open the right support ticket in the system
• Determine the solution based on the issue and details provided by customers and reassign ticket to relevant support team
• Understand the required skills and knowledge to resolve customer's issues
• Coordinate with internal support teams to resolve customers' concerns
• Monitor and follow up on all outstanding support tickets
• Record events and problems and their resolution in logs
• Follow-up and update customerstatus and information
• Pass on any feedback or suggestions by customers to the appropriate internal team
• Preparation of simple monthly reports for feedback to supervisor
• Identify and suggest possible improvements on procedures
• Monitor and respond to emergency cases such as public relations media in accordance to established procedures
• Process colour marketing mails to customers
• Assist in the new development of CRM system
• Set standard operating procedures in place in channeling the support tickets
• Ad-hoc frontdesk duties

Job Requirements:

• Minimum Diploma in any discipline
• Prior experience in customer service or support is a plus
• Passionate about providing excellent support & service
• Organized and able to prioritize and multi-task
• Have excellent interpersonal and written communication skills
• Tech savvy e.g. Proficient with Microsoft Office, Internet Browser, mobile applications)
• Flexible and adaptable towards changes
• Familiar with social media channels and platforms (such as Facebook, Instagram, chatbots)

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

Position Overview

As a Data Engineer at ClearWind, you will play a pivotal role in the development and maintenance of our innovative geospatial data system. This system is vital to ClearWind’s data operations, encompassing two Linux virtual machines (VMs) and API connections to numerous internal software tools. Your primary focus will be on creating and ensuring a seamless data integration between Google Earth Engine analysis and the R server, a critical component of our VMs.

You will be entrusted with the crucial task of managing data flow from field operations to headquarters, architecting and refining the central geospatial data system, and processing project data in line with Verra VCS methodologies and CCB Standards. Your responsibilities will extend to designing new data flow architecture, automating processes, and ensuring that our data analysis upholds the highest standards of statistical rigor.

In this role, you will work closely with several key team members, contributing significantly to the success and growth of ClearWind’s projects. This position reports to the Global Head of GIS and the Head of Systems.

Duties

· Lead the development and optimization of virtual machine-based data and software infrastructure on Google Cloud for the specific purpose of processing carbon emissions data and conducting sophisticated data analysis.

· Collaborate with the members of the GIS team to perform analysis on Google Earth Engine (GEE) to extract relevant geospatial data; Integrate geospatial datasets to extract and monitor carbon emissions data over time.

· Translating VCS Verra Methodologies into a cloud-based system that and either be given an interface to receive and process raw field data or be used to input minimum screening criteria for a project for initial scoping and feasibility assessments.

· Design and deploy robust data ingestion pipelines using programming languages Python and R to ensure the seamless integration of diverse data sources, including GIS and statistical datasets.

· Spearhead the creation of custom data transformation and loading scripts using bash and Python; Oversee the design and implementation of multiple PostGIS databases, tailored for the management of large-scale carbon emissions data analysis.

· Host and manage Linux VMs, including multiple servers and applications using Docker.

· Ensure the continuous and real-time collection and aggregation of data from field operations to headquarters for immediate analysis; Implement a rigorous statistical analysis framework that ensures compliance with various relevant standards and methodologies.

· Continuously optimize the system and infrastructure for efficiency and ease of use. Ensure full transparency, enabling 3rd-party verification of data and methodologies.

· Develop web applications for real-time data visualization, incorporating interactive and user-friendly automatic statistical analysis features. The current application and dashboards are created in Shiny (R Server).

· Establish an evidence validation framework that can cross-reference and reconcile data from multiple sources if required.

· Contribute to the writing and development of the Project Design Document for ClearWind’s future projects.

Required Skills:

· Proficiency in programming, mathematics, and statistics for data processing.

· M.S. in Geography, Information Science, or Earth Sciences, with 4-5 years of experience in a related field

· Demonstrated ability to manage a data from variety of sources and track updates and modification

· Knowledge and Experience with Geographic Information Systems (GIS), including Google Earth Engine and Google Earth Engine application development

· Proficiency with interpreted data languages for carbon data, including one or more of the following: Python, Javascript for Google Earth Engine, R, and/or IDL. Proficiently in R is essential.

· Experience with version control (i.e. GitHub) and agile development practices

· Proficiency working in a UNIX/Linux command-line environment and shell scripting

· Experience with reading, subsetting, interpreting, and utilizing geospatially referenced and structured data for research and applications.

· Familiarity and experience in metadata standards and conventions

· Excellent data documentation skills

· Demonstrated ability to work both independently and in a dynamic team environment while dealing with multiple issues, tasks, and priorities concurrently

· Experience in Google Cloud Platform (GCP) and web development is ideal

· Familiarity with containerisation on Docker is recommended

Work Condition & Team

The chosen candidate will mainly work at our modern office in the central area of Singapore. They will also be required to travel regularly to project sites within the region. The candidate will be part of the dynamic and diverse team dedicated to making a meaningful, significant impact against climate change.

Our mission involves preserving and restoring crucial ecosystems in Southeast Asia. Together, we aim to build a greener and more sustainable future.

If you believe this is the ideal opportunity for you, we encourage you to apply through our job board. Please provide the most recent version of your CV along with your availability details.

Come Join Us

ClearWind is a Singapore-based forest carbon project development company. They design and develop nature-based projects across Southeast Asia to tackle climate change by protecting tropical forests and restoring natural ecosystems. ClearWind aims to achieve this through global carbon and climate markets, while also ensuring that local communities and ecosystems benefit from their projects. They help communities leverage natural capital for economic development, while also assisting companies in meeting their climate targets.

Infrastructure Engineer

Job Description:

• Operate, manage, and maintain VMWare ESX and HCI technologies

• Knowledge of administering Windows Server 2016, SQL 2016 and Windows Clustering technology

• Red Hat administration

• Plan, coordinate, and execute product installations, product upgrades, patch installations and hot fix installations

• Create, manage, and maintain documentation related to the managed systems and operation

• Perform hardening benchmarks adhering to defined procedure and checklist. Maintain the infrastructure in such a way that it is secure against unauthorized access.

• Deploy and deliver the project deliverables as stated in the project scopes extracted from the proposal/contract.

• Update the Infrastructure team lead on the project progress and status.

• Implement changes through Change Management Process on system components. Ensure change impact is evaluated, contingency plan and test plans are created to support the change request.

• Build, configure, and rollout new releases through Release Management Process on system components that affect operations. Organize training for new releases where necessary.

• Identify, isolate, resolve, escalate and close incident/problem ticket according to ITSM Incident/Problem Management Process.

• Ensure backup and recovery of system components is carried out, so that critical services can continue in the event of a disaster.

• Perform daily system health check

Requirements:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic) or equivalent.

• At least 3 year(s) of working experience in the related field is required for this position would be advantageous.

• Preferably possess certifications such as Microsoft MCITP, VMWare certified professional or equivalent

• Full-Time position(s) available.

**Job Summary:**

We are seeking dedicated and enthusiastic individuals to join our Chez Suzette Service Crew team. As a Service Crew member, you will play a crucial role in ensuring exceptional customer service and maintaining a clean and welcoming environment for our patrons. You will be responsible for various tasks related to food & everage service, customer assistance, and maintaining the overall cleanliness and functionality of the establishment.

**Key Responsibilities:**

1. **Customer Service:**

- Greet customers warmly and assist them in a friendly and professional manner.

- Take and process customer orders accurately and efficiently.

- Address customer inquiries, concerns, and special requests.

- Ensure a positive dining experience for all customers by providing prompt and courteous service.

2. **Food Preparation and Presentation:**

- Serve the food in a timely manner, communicate with the chef.

- Ensure that food items are presented attractively and in a timely manner.

- Monitor food quality and report any issues to the kitchen staff or management.

3. **Maintaining Cleanliness:**

- Keep the dining area, kitchen, and service areas clean and organized at all times.

- Perform routine cleaning duties such as sweeping, mopping, and sanitizing surfaces.

- Monitor and refill condiments, napkins, and utensils as needed.

4. **Teamwork:**

- Collaborate effectively with kitchen staff and other service crew members to ensure smooth operations.

- Assist team members during busy periods or with tasks as directed by the supervisor or manager.

5. **Compliance and Safety:**

- Adhere to all food safety and sanitation guidelines.

- Follow company policies and procedures, including dress code and hygiene standards.

- Report any safety concerns or incidents promptly to the supervisor or manager.

**Qualifications:**

- High school diploma or equivalent preferred.

- Previous experience in a similar role is a plus but not required; training will be provided.

- Excellent customer service and communication skills.

- Ability to work in a fast-paced environment and remain calm under pressure.

- Strong attention to detail and a focus on cleanliness.

- Willingness to learn and follow company policies and procedures.

- Availability to work flexible hours, including weekends and holidays.

**Physical Requirements:**

- Ability to stand for extended periods.

- Ability to lift and carry stuff

**Benefits:**

- Food Allowance

- Transporation Allowance after midnight service

- Tips

- Incentive Programmes

**How to Apply:**

Interested candidates are encouraged to submit their resumes and cover letters to *****@chezsuzette.sg. Please include any relevant work experience and references.

Chez Suzette is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workplace.

Summary of role requirements:

• Looking for candidates available to work:Tuesday: Morning, Afternoon, Evening
  Wednesday: Morning, Afternoon, Evening
  Thursday: Morning, Afternoon, Evening
  Friday: Morning, Afternoon, Evening
  Saturday: Morning, Afternoon, Evening
  Sunday: Morning, Afternoon, Evening
  
• 1 year of relevant work experience required for this role
• Working rights required for this role

Quick apply

I am currently working with a global Medical Device business that are looking for a Field Service Excellence Director for APAC.

This is initially not a people management position but will have a great deal of influence on how individual countries perform their Field Service operations. You will be responsible for liaising with in-country teams (both technical and commercial) to develop the regional strategy, set KPI's, drive improvements and set up an internal help centre to improve the customer experience.

This is a new role for the business so will involve you deciding on your own work as opposed to completing somebody else’s.

The Field Service Excellence Director will be responsible for:

• Develop regional technical service strategies and C.O.E. (Centre of Excellence) models, optimizing cost while ensuring a seamless customer experience.
• Drive global collaboration for business process improvement, streamline workflows, and establish customer feedback mechanisms.
• Lead improvement projects based on strategy and KPIs, ensuring integration of new approaches.

The Field Service Excellence Director will be / have:

• Both hands on technical service experience as well as COE strategic experience
• Degree qualified
• Business Improvement Process experience

If you feel you would be suitable then please apply now.

Interested parties please get in touch with Piers Atkinson via [email protected] or Roselle Cuntapay via [email protected] for a confidential discussion.

Reg No.: R1871342

BeathChapman (Pte. Ltd.)

EA License No.: 16S8112

Responsibilities

• Support Asia region (Air-con / Chiller) business
• Have basic knowledge of design, installation, overhaul, start up, service, maintenance jobs on the project
• Work closely with stakeholders across Sales, Engineering, service team to successfully award and manage project
• Apply interdisciplinary engineering expertise to provide technical leadership to regional sales team and service team
• Demonstrate responsiveness to the customer (internal and external) and be quality minded in performance of all duties
• Mentor and coach product sales and service team members with a passion for organizational development
• Responsible for training and development of the staffs in Asia
• Exercise strong communications skills to support highly effective cross functional coordination and collaboration

Requirements

• Bachelor's Degree in Mechanical Engineering or equivalant study
• Min 5 years of engineering work experience is required
• Experience with Chiller / Refrigeration/ Air-con systems is required
• Ability to travel when required

Interested candidates kindly APPLY or send in your resume to [email protected]

Tempserv Pte Ltd

License No: 06C3745

Daniel Lee / EA Reg No : R1989151

We’re hiring: Service Crew

Join the fun team at COL and work with people who are passionate about what they do.

COL is a new restaurant and bar in the heart of Keong Saik with casual dining and amazing food and cocktails.

Led by Chef Colin Buchan with extensive experience in London and Singapore working with Jason Atherton, Gordon Ramsay, Marco Pierre White, and Angela Hartnett.

Role:

• Ensure the highest level of member experience with your personal finesse and proactiveness.
• Highlight specials and provide menu recommendations, take orders, and attend to special requests.
• Engage with members, guests, and the team.
• Set up tables and side stations and deliver the highest level of service and attentiveness to our guests.

What we are looking for:

• 1 - 3 years of relevant work experience
• Passionate about hospitality
• Reliable and good team player with an engaging personality
• Basic knowledge of wine, spirits, cocktails
• Flexible with schedule and shifts

Key Benefits:

• The opportunity to be part of an exciting and progressive start up venture with a drive and ambition to expand
• Competitive salary
• 5-day work week (Fixed Sunday & Monday off)
• Flexi Benefits
• Late Night Transport
• Birthday Leave Birthday credits ($75 col voucher - 1month validity)
• 30% staff discount at COL
• Meal Allowance
• $100 Transport Allowance
• 14 Annual Leaves (increase yearly)
• Performance & Salary Review twice a year
• Bonus
• Group Insurance ( GP- unlimited free consultation & medicine, Hospitalisation, Dental, TCM)

About the job

Tencent is a world-leading internet and technology company that develops innovative products and services to improve the quality of life of people around the world. Founded in 1998 with its headquarters in Shenzhen China, our guiding principle is to use technology for good.

We are not only a major video game publisher in the world, we also produce other high-quality digital content, enriching interactive entertainment experiences for people around the globe. We offer a range of services such as cloud computing, advertising, FinTech, and other enterprise services to support our clients' digital transformation and business growth.

• Responsible for high-quality and efficient delivery/change of supporting SRE/Devops work.
• Responsible for the ability to quickly troubleshoot system defects and debug online problems.
• Responsible for the construction of DevOps platform, improving development efficiency through research on new technologies.
• Establish automated, intelligent operation and maintenance support tools/platforms.
• Promote R&D and product team to improve architecture system design from DevOps’ perspectives, optimizing resource utilization and technical architecture.

Requirements:

• Bachelor's degree or above, major in computer science or other related fields.
• Comprehend standard network protocol and components. For Example: HTTP, DNS, TCP/IP, ICMP, OSI Model, subnet and load balancing, etc.
• 3+ years’ experience in internet Development and Operations, familiar with cloud-native, familiar with KVM/Container skills, and familiar with open-source software is preferred.
• Familiar with implementing development and operation by applying at least one of the following programming languages: Shell/Python/Go, and experience in a successful project candidate is preferred.
• Excellent written and spoken English and Chinese (Mandarin), in order to communicate with various stakeholders in headquarters

Responsibilities:

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey, telemarketing activities
• Meet and achieve the individual and company’s key performance indicators
• Acquire a strong knowledge of the products and services, culture and processes
• Provide quality customer service and prompt follow-up to customers over the phone and/or email
• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution
• Resolve customer queries efficiently and escalate issues promptly
• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance
• Other duties as assigned by Team Lead and/or Branch Head

Front-Desk Support

• Flexible to be deployed to various locations around Singapore (North/East) occasionally

• Proactive manage all front desk duties over the counter, phone and email

• Identify, profile and tier customers to the types of services that are relevant to their needs

• Ensure smooth customer transactions at all times and provide quality customer services

• Perform administrative duties, manage appointments and register customers

• Prepare room logistics and necessary materials

• Other duties as assigned by Team Lead and/or Branch Head

Requirements :

• GCE 'N' level/ Nitec/Diploma
• 1-2 years customer service experience.

Interested candidates, please click on “Apply Now”. Alternatively, you may email us detailed resume to [email protected]

Tempserv Pte Ltd

License No : 06C3745

Daniel Lee / EA Reg. No : R1989151

The MES Engineer II is responsible to provide reliable, customer orientated IT client services for the manufacturing line. To provide standardized services, executes client harmonization projects in close alignment with headquarter (HQ) and is responsible for MES applications and master data in the CRM manufacturing line.

Your Responsibilities

MES business focus and support MES Engineering function by building cross functional consensus and realizing solution through MES.

MES Development:

• Explore & develop enhancement of MES user experience & workflow.
• Apply MES business rule as main solution.

MES & SAP Master Data setup & maintenance:

• Serve as the liaison between business and engineering teams;gather and document requirements from end users.
• Material master data maintenance.
• Bill of material maintenance.
• Manufacturing routing & workflow maintenance.
• New product transfer from HQ.
• New product setup from R&D.

MES & SAP responsibilities:

• Conduct MES training for new user and during new release.
• MES roles assignment.
• Attend to MES 2nd level support case with in-depth analysis, able to liaise with HQ when alignment is needed.
• Lead the MES deployment roll out with HQ with compliance with validation & verification documentation.
• Support SAP interface testing.
• Support MES to machine interface development & testing.

Professional ethics:

• Team player with customer orientation.
• Able to listen and interact with users to collect their feedback and user behavior to improve MES handling, interface and user experience.
• Able to contemplate and act from a MES user perspective for problem solving.
• Able to share opinion and propose ideas to improve existing MES system and user experience

Technical Competency

Lean Manufacturing:

• Understand & utilize Poka-Yoke (Mistake Proofing), SMED & Standard work framework for corrective and containment action.
• Utilize FMEA (Failure Mode Effect Analysis), Fishbone diagram, 5S, 7-Wastes, Kaizen as a problem-solving tool.
• Understand the Kanban, Pull Production & Just-In-Time production logic and handling.
• Able to utilize mind mapping tools such as 5-Whys for basic root cause analysis.
• Able to apply to solve the complex problem and when needed.

Project Management & Continuous Improvement:

• Able to adapt JDI (Just-Do-It) and PDCA (Plan-Do-Check-Act) as project initiative to tackle issue.

Your Profile

• Bachelor’s Degree or Diploma in Computer, Computer Science, Information System Engineering or equivalent.
• Degree holders: At least 2 years of relevant working experiences.
• Diploma holder or equivalent: At least 8 years of relevant working experience in manufacturing system environment.
• Prior Manufacturing Engineering experience in medical device or pharmaceutical industry is preferable.
• Experience in Manufacturing Execution Systems (Camstar is a plus)
• Familiar with ISO13485, cGMP and Computer Software Validation is preferable.
• Familiar SAP, Business Intelligence tools is preferable.
• Basic skills in any programming script, like C#, VB, Java, Python etc.
• Basic skills in database, data reporting, XML.

Navneet Goel

[email protected]

EA License No. : 02C3423 | Reg No. R1982194