Job scope:

- Report and communicate with Japan management team

- Formulate and recommend policies, objectives and long-range plans to ensure the most effective operation of field sales activities. Disseminate and ensure compliance with approved policies, objectives and plans.

- Plan, control and direct activities of the field operations to obtain maximum sales volume and required Company standards of quality, service and cleanliness and to develop maximum sales potential and profitability.

- Oversee store repairs and maintenance program to ensure provision for efficient and effective preventive and breakdown maintenance in minimizing disruption to restaurant operations.

- Report on operating results, comparing actual performance with budget and established ‘objectives’.

- Prepare annual/quarterly budgets and submit to Japan for approval

- Recommend and implement corrective profit action as required.

- Carry out Business Development Role

- Participate in and, where appropriate, initiate investigation and planning associated with market development (new restaurant built, image enhancement, relocation), restaurant design/layout and equipment evaluation.

- Liaise with and ensure that all service functional areas provide required support to restaurant operations in achievement of the Department’s objectives (Marketing, Finance, Human Resources, Procurement, Food System and Shop Development).

- Partner with Marketing and R&D departments to formulate plans to improve the branding.

- Any other ad-hoc duties assigned.

Requirement:

- Japanese speaking at business level

- Minimum 8 years of experience in managing sales or marketing teams

- Sharp negotiation and networking skills

- Organizational skills

- Strong analytical and problem-solving skills

- Educational background in business, marketing, or finance

- Able to work under pressure

Objectives of this role

• Take responsibility (either directly or via staff) for all cash management, investments, insurance, budgeting, and financial reporting, and help drive the company’s financial strategy and hiring needs
• Coordinate and reporting development of annual operating, capital, and program budgets
• Ensure cash flow is compatible with operations by overseeing day-to-day accounting, recording, reporting, and internal-control activities of the organization
• Develop and implement best practices and tools to ensure a well-controlled yet flexible organization that has strong fiscal management, project coordination, cross-team communications, and workflows
• Comply with national and local financial requirements by studying existing and new legislation and taking appropriate action

Responsibilities

• Work with senior managers to efficiently develop budget proposals, provide access to project finance information, and ensure contract/grant compliance and reporting
• Research revenue opportunities and economic trends, analyze internal operations, and identify areas for cost reduction and process enhancement
• Perform risk management through analysis of company liabilities and investments, and evaluate and manage capital structure and fundraising initiatives
• Monitor business performance with tracking tools, establish corrective measures as needed, and prepare detailed reports for earnings calls, management team, and rest of company
• Manage finance personnel and oversee financial IT systems, ensuring compliance with relevant regulatory entities

Required skills and qualifications

• Five or more years of experience in executive leadership roles
• Excellent leadership skills, with steadfast resolve and personal integrity
• Exceptional verbal, written, and visual communication skills
• Japanese speaking at business level
• Understanding of advanced accounting, regulatory issues, and tax planning
• Working knowledge of how to raise capital outside traditional lines of credit

Preferred skills and qualifications

• Master’s degree (or equivalent experience) in accounting, business accounting, or finance
• International finance experience
• Professional certification (ex: Certified Public Accountant)

We are on an exciting track of change and looking for an individual to join us in our journey. You should have an excellent communication skills, work independently and have the initiative to solve problems on a daily basis.

Roles & Responsibilities

Responsibilities

• Retail Outlets & Driver Management
  • Create, update and execute service SOP
  • Communicate and regularly monitor SOP compliance for all staffs
  • Visit outlets on a regular basis to check on compliance to SOP
  • Monthly rostering of counter staffs
  • Review of Mystery Service Audit of counter staffs
  • Conduct mid year & year end performance reviews of all staffs
• Customer Service Handling
  • Handle and resolve customer complaints and reviews from all channels
  • Handle and resolve staff service complaints
  • Key account management for top customers
• Office & Factory Management
  • Coordinate and solve retail/ customer service problems
  • Manage and train customer service team in office
• Corporate Sales Management
  • Respond and provide quotations for corporate enquiries.
  • Coordinate and manage corporate order receiving process

Preferred Qualifications:

• Minimum 2 years of customer service experience in a office/retail setting will be preferred
• Technology savvy, able to type and respond to chat enquiries
• Educational Requirements: Diploma and above is preferred but not required

What’s in it for you?

Competitive allowance and benefits e.g. Laundry Discounts, Birthday Vouchers

14 Days Annual Leave

Salary Range: $2,800 - $3,000

Working Hours

5.5 Working Days Per week

Mondays - Friday: 8am to 5pm

Alt Saturdays: 8am to 12pm

Work Location: Toa Payoh Industrial Park

• Manage and service assigned customer accounts locally and overseas.
• Develop an assigned geographic sales area or product line to maximize sales revenues and meet corporate objectives.
• Assist customer to select/qualify the appropriate products based on their requirement.
• Establish good customer relations, farm and to improve business performance
• Support customers' orders and claims with internal admin operation.

Position Overview: We are seeking a motivated and results-driven Sales Engineer specializing in Electronic Security Systems to join our dynamic sales team. As a Sales Engineer, you will play a crucial role in promoting and selling our comprehensive range of electronic security solutions to clients and businesses. Your technical expertise, combined with excellent interpersonal and communication skills, will enable you to effectively understand customer needs, propose tailored solutions, and drive revenue growth.

Responsibilities:

1. Identify and Generate Leads: Research, identify, and develop new business opportunities within the electronic security systems market. Proactively seek out potential clients, build relationships, and generate qualified leads.
2. Consultative Selling: Understand customer requirements, challenges, and pain points related to electronic security systems. Conduct thorough needs assessments and provide tailored recommendations to meet their specific needs. Present technical proposals and solutions that align with customer requirements and business objectives.
3. Product Demonstrations and Presentations: Conduct compelling product demonstrations and presentations to prospective clients. Showcase the features, advantages, and benefits of our electronic security systems, addressing technical queries and concerns effectively.
4. Solution Design and Proposal Development: Collaborate with the technical team to design and customize electronic security system solutions that align with customer needs. Develop comprehensive proposals, including cost estimates, scope of work, and project timelines.
5. Negotiation and Closing: Engage in pricing negotiations and contract discussions with customers. Work closely with the sales team to ensure successful deal closure, meeting or exceeding sales targets and revenue objectives.
6. Relationship Management: Build and maintain strong relationships with clients, contractors, architects, and consultants. Provide ongoing customer support and act as a technical point of contact to address post-sales inquiries and issues.
7. Market Research and Competitor Analysis: Stay updated with industry trends, emerging technologies, and competitor activities. Conduct market research to identify new market segments, potential partnerships, and business growth opportunities.
8. Collaboration and Knowledge Sharing: Collaborate with cross-functional teams, including engineering, operations, and project management, to ensure seamless execution of projects and customer satisfaction. Share industry knowledge and best practices within the sales team.
9. Collaborate with project teams to ensure the successful execution of security projects, including technical design, installation, and troubleshooting.

Requirements:

1. Education and Experience:

• Diploma/ bachelor’s degree in electrical engineering, Computer Science, or a related technical field. Fresh graduates are welcome to apply.
• Experience in sales engineering or technical sales roles within the electronic security systems industry is preferred.
• Strong understanding of electronic security systems, such as access control, video surveillance, intrusion detection, and fire alarm systems.

2. Technical Knowledge:

• Proficient knowledge of electronic security system technologies, including hardware, software, and integration capabilities.
• Familiarity with industry standards and regulations related to electronic security systems.
• Ability to analyze customer requirements and design comprehensive security solutions.

3. Sales Skills:

• Excellent communication and presentation skills, with the ability to convey complex technical concepts to both technical and non-technical stakeholders.
• Strong negotiation and closing skills.

· Duties/Responsibilities:

1. To support our existing MCST customers for added security equipment to their existing system.

2. Prospecting to our existing MCST customers for upgrading their estate’s existing security system including but not limited to intercom door entry system, access control, surveillance system, etc.

3. To promote and introduce our Community Mobile Application combined with the latest security system to the condo estate.

4. Build and maintain good customer relationships with condo managing agents.

5. Prepare and manage sales presentations and system demos to MCST condo managing agents and council members.

6. Prepare and follow up on tenders and quotations.

7. Build and maintain good customer relationship for revenue growth and customer retention.

8. Oversees the project with the Project Department during the implementation stage.

9. Any other ad hoc duties as assigned by Management.

· Skills, Experience and Competencies

· Degree/Diploma in Electronics/Electrical Engineering/IT Technology.

· 2 years of working experience in the security field is preferred (CCTV/Intercom/Access Control). Fresh graduates are welcome to apply.

· IT & Network Knowledge preferred

· Experienced in MCST sales and familiar with mobile application sales

· Knowledge of Microsoft Excel, PowerPoint, and Office applications.

· Customer service oriented.

· Self-motivated, passionate, and responsible.

· Willing to work staggered hours.

· Independent and can work under pressure

Project Summary

• Work closely with business (research analysts, quantitative strategist, end-users, etc), data engineers, data scientists to implement and support data solutions that support common functions in the data lifecycle, e.g. data onboarding and data distribution.
• Contribute, influence, and validate the design of lifecycle data solutions to ensure they meet both business and operational needs.
• Manage day-to-day operations for lifecycle data solutions such as collation of metadata, analysis of system operations data (e.g. data quality metrics, usage level of data distribution services).
• Perform data access control operations to ensure data ingested and distributed comply with enterprise data governance and data handling standards.
• Function as the Center of Excellence for the common data lifecycle services offered, defining standards and best practices, and designing process workflows to smoothen operationalization and to ensure compliance.
• Monitor, analyze, investigate, and resolve day-to-day operational incidents and provide advisory to users.
• Identify opportunities for continuous improvement in assigned area of work.
• Manage and maintain strong stakeholder relationship to ensure continuous support and knowledge for existing and future data lifecycle needs.

Skillset Requirements

• Possess a degree in Accounting, Finance, Engineering, Computer Science/Information Technology or related fields from recognized tertiary institution.
• At least 5 years of relevant experience in data management, data analytics, and data engineering user. Preferably within investment and banking industry.
• Good understanding of the principles, key controls and processes relating to data management, as well as data integration and data distribution.
• Good knowledge and experience in programming languages such as Python, Java, SQL etc.
• Familiar with data visualization tool (e.g. Tableau, PowerBI) and data virtualization technology such as Denodo is advantageous.
• Good at working with details and is meticulous for operations.
• Able to design and implement solution, and perform code review.
• Experience in Systems Development Life Cycle (SDLC) implementation methodology and/or Agile methodologies like Scrum and Kanban.
• Excellent written and verbal communication skills.
• Strong interpersonal skills and able to interact with diverse stakeholders.
• Agile, fast learner and able to adapt to changes.

NO PORK NO LARD Car Theme establishment looking Service Crew who is responsible and involves overseeing the operations of our restaurant

Working hours:

10 hours/day

6 days work week

SALARY UP TO $3000 monthly

YEARLY BONUS

Location in Central of Singapore

• Inspect buildings Electrical equipment, and systems to identify any issues. such as industrial building Electrical system.
• Team player and able to work independently
• Update progress of given tasks to department head.
• Ensure given tasks complete within given timeline.
• Liase with suppliers, contractors and customers on site installation job.
• Help develop and implement the budget for the maintenance department building management
• Maintain the inventory records for equipment and supplies
• Develop and implement preventative maintenance procedures.
• Manage heating and plumbing systems to guarantee functionality.
• Plan and schedule repairs. and rectification works
• Able to Understand and interpret Electrical and/or Mechanical Drawings/Diagrams.
• Good mechanical knowledge, strong preventive maintenance knowledge, good project implementation leadership.
• Demonstrate good trouble shooting and analytical skills Independently.
• Proficient in English and communication skills, Strong leadership skills, Driven with Strong commitment for success.

Education and Experance Requirements :

• Min. NITEC, Higher NITEC, or Technical certificate in Electrical or Mechanical or Engineering or any bachelor degree .
• Preferably with min. 1-2 years’ relevant work experience in hands on maintenance experience in chemical industry.
• Hands on experience in E & I, production line design and commissioning would be an advantage.
• Good knowledge in mechanical, process control safety standards.
• Strong equipment troubleshooting hands on skill

Responsibilities:

• Implement strategies to identify and engage new customers and markets for robotics products, eco system products and services
• Develop and deliver product presentations and demonstrations to potential customers.
• Work with system partners to offer customize solutions to meet customer needs and goals.
• Monitor robotic industry trends to identify new opportunities for sales growth and opportunities.
• Prepare sales forecasts, budgets and coordinate activities with technical team to ensure attainment of sales targets.
• Sales incentive opportunities.

Requirements:

• Strong communication, interpersonal and presentation skills.
• Knowledge of sales processes and techniques.
• Ability to build relationships with customers.
• Target oriented and sales driven.

• 5+ years of technical hands-on experience.
• L3/L4 network support for R&S, Security, Wireless, MPLS
• Experience with next generation firewall technology (Palo Alto, Check Point, Fortinet, etc.) desirable
• Excellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an easy-to-understand manner.
• Excellent communication skills since this role will require regular interaction with clients
• Responsible for network and security operational support.

Lead/Drive Capex reduction/optimization projects by working with sites and central function teams

• Setup Monthly Capex Reduction forum / Grassroot forum to track progress and seek for more savings opportunities
• Ensure all savings being documented in Ticket system
• Create and maintain Overall AT capex Saving Tableau dashboard
• Identify, advocate & share Best known Methods / practices across the network
• Help establish, define & communicate targets for sites & network teams
• Drive transition from MICAP to CALM and establish/improve the business processes towards capital reduction efforts
• Update status documentation (Weekly report, Newsletter)
• Compute Capex spend profile
• Collaborate with multifunctional site & central teams of Procurement, engineering, manufacturing, Planning, Finance, Facilities, Automation, Logistics & others, to identify & track capital reduction efforts
• Document, Track & communicate Improvement Initiatives on a regular cadence
• Report out Capital Savings performance to plan on a weekly basis, through dashboard (such as Tableau) and Playbook Updates
• Chair monthly forum with all stakeholders (including Leadership) to communicate on the program status
• Escalate, in a timely and an appropriate manner, any issues or roadblocks to supervisor and other leaders
• Provide clear direction to sites on timelines and details to capture applicable savings projects
• Provide recommendations through clear, logical & data-driven information to be used in any decision-making process
• Keep abreast with continually changing business plans and roadmaps that affect site equipment requirements

Education & Experience

• Bachelor’s Degree in Engineering, or an equivalent science degree.
• Minimum of 3 years of experience in Semiconductor Engineering, Planning or equivalent operations.
• Required Skills / Qualifications
• Maintain Knowledge of Semiconductor Back End Process Areas & keep abreast of Equipment (Tool of Record) being used
• Understand (or be willing to learn) planning systems such as MICAP, CALM, CSM, ADCS etc., and documentation systems (Tickets, SAP Fiori) relevant to capital spending & reduction
• Lead without authority and help resolve conflicts between different groups as needed. Negotiate and defuse stressful situations to achieve optimal outcomes for Micron.
• Demonstrate strong problem-solving & data validation skills to align network issues and standardize calculation methodologies across the network
• Demonstrate additional soft skills such as dealing with ambiguity, ability to work both independently & in a team environment, responsiveness & exceptional customer focus.
• Strong written and verbal communication skills.
• The willingness to work flexible hours and travel as required

Job Description

Responsibilities

As a Site QE PQA Engineer in MSB, you will be responsible for inline process control, outgoing product control and deviation management to drive focus and continual improvement of site quality performance. You will support technical risk assessment of process change as well as play a key role in the Change team in determining the site process conversion strategy.

• Work with Assembly/Test/Module/SSD Process/Equipment/Manufacturing teams to drive inline and outgoing control to meet customers’ quality requirement
• Manage quality deviation and drive for closure of corrective/preventive actions to drive for deviation reduction and continual improvement
• Perform Data Mining to identify quality improvement opportunities and lead site quality improvement projects
• Support site focus on improving performance variation that impact quality performance
• Work with Global Quality, Product Engineering & Central Teams to understand key customer quality issues and drive these issues to resolution within the site
• Develop strong relationships with Global Quality, Product Engineering & Central Teams to improve business process performance.

Requirements

• Bachelor's or Masters in Engineering

Responsibilities

Enable production Metro/RDA needs

• Provide first level of support for engineering requests, recipe maintenance, tool recovery and basic troubleshooting of tool issues
• Collaborate with Manufacturing, Equipment and Process Engineering teams to set daily priorities and enable efficient communication.
• Provide support and liaise with tool owners and vendors for long term down equipment, tool installation, relocation and upgrades, Preventive Maintenance (PM) and/or Corrective Maintenance (CM) schedule on tools
• Ensure all Special Work Requests (SWRs) are processed correctly and in a timely manner
• Collaborate with Production, Equipment and Process Engineering teams to optimize tool maintenance schedules and utilization
• Partner with Process, Equipment Engineering and capacity teams to determine sampling strategy to meet Production, Process Control and Quality requirement

Monitor and ensure all Metro/RDA tool meet measurement and inspection standards.

• Set up tool qualification criteria, implement, monitoring through Statistical Process Control (SPC).
• Make decisions on how to address tools and products that are out of control for established SPC rules for both process and defect related issues
• Develop and manage projects designed to reduce cost, reduce tool measurement variability, improve availability, and find solutions to ongoing problems
• Partner with Process, Equipment Owners and vendors for equipment upgrades/enhancements to improve tool performance
• Perform periodic assessment, tool-to-tool matching & GR&R, etc. to ensure tool measurement accuracy.

Evaluation and enable next generation tool to close metrology gaps.

• Partner with the metrology/inspection tool vendors to develop new hardware, software, and technologies.
• Work with Manufacturing, Process and Equipment team on tool/product requirements.
• Task 3 - Perform tool evaluation and buy-off.

Seek and drive methodology breakthrough to improve efficiency in metro/rda function.

• Drive process improvement through new recipe creation that helps to provide accurate and faster feedback to the line, thereby improving the confidence level of the product.

Requirements

• Bachelor's/ Masters in Engineering (Mechanical / Electronics would be advantageous
• Keen to pursue a career in the semiconductor industry

Job Description & Requirements

Job Description

a) To report to the Manager or team leader as shown in the organization chart. He/she is responsible for the assigned or related project tasks and responsibilities.

b) The detailed duties and responsibilities include but not limited to the following:

i) Study and fully understand the ISO requirements, technical drawings, scope, contractual requirements and sub-contract agreements. Work with the consultants to resolve technical issues prior to construction.

ii) Submit to superior for feedback and concurrence on short or medium-term programmes and execute the works according to the detailed programme.

iii) Ensure that the works are carried out according to the approved drawings, quality procedures and EHS requirements. Managing the works with excellent housekeeping is a key focus.

iv) For quality management, the engineer is responsible to fully implement with the quality recordings, carry out result analysis and formulate action plans for continuous improvement.

v) Implement and maintain proper recordings to comply with EHS, quality, client and authorities’ requirements.

vi) Responsible for cost management so that the materials used for both temporary works and permanent works are not damaged or control the wastage within specified tolerance. Rework or abortive work which has serious time and cost impacts shall be avoided.

vii) Ad-hoc matters as assigned by the PM which is necessary for the execution of the project.

Job Requirement

- Degree in Civil Engineering/ M&E Engineering

- Mininum 2 - 5 years' experience working in construction industry

Job Description

Validate the TC&IS Development, Configuration, Validation and Management Plan application. Day-to-day, you’ll work closely with teams across the business (systems), achieve the specified software quality requirements detailed in System Engineering and TCMS Software Quality Plan and informs the team members of their associated responsibilities and much more.

• Specifically take care of managing the development of all Train Control & Information Systems (TC&IS) deliverables (sub-system, electrical and software work products) for a Project from offer, specification, design ,validation to end of warranty period, but also ensuring the quality on all domain of his/her project (Schematic, Apparatus, Software…).
  
  Your Responsibilities and Challenges
  
  Managing the design planning and the achievement of the Design/Verification reviews in all step of the Design.
• Delivering all TC&IS Engineering outputs including, Train Control and Monitoring System Requirements and Architecture, Software specification or Functional Design Description, Software, Electrical Schemes and Electrical Products definition (with the support of Electrical Lead Engineer), in compliance with the Engineering Quality, Cost and Delay commitments.
• Managing interface and ensure follow up of sub-systems (electrical components, PAPIS (Public Address and Passengers Information Systems), CCTV, Multimedia, TCMS, Event recorder, Train Ground Communication, ATC(Automatic Train Control)/Safety equipment).
• Ensuring standardization and maximize the carry over with previous project.
• Supporting Industrial and Manufacturing areas during First Train Assembly.
• Supporting Commissioning and Validation area during First Train tests.
• Ensuring that the cybersecurity requirements are properly managed on each project/program and follow-up the main open actions for "at risk" or challenging projects/programs.
• Functional management of the Train Control & IS resources of his/her project.
• Formulating a design solution that fulfils the specified customer requirements by defining the architecture and performances of the TC&IS subsystems and functional studies he/she is responsible for, maximizing the re-use of service-proven design patterns.
• Monitoring, control and consolidate the TC & IS work package (Work Package Review, Risk mitigation, Quality Cost & Delay project target) and ensure the reporting activities to the Project Engineering Manager of the project (PrEM).
• Defining the applicable TCMS configuration (low voltage scheme, apparatus, and software version) with the Train System Engineer, Train Design Engineer, Project Engineering Manager and its team.
• Contributing to the return of experiences on his/her domain (Software, Schematic, Apparatus).
• Contributing for technical specificities and expertise to advice the Project Team and/or Customer.
• Supporting the other stakeholders (design, sourcing, validation etc..) in the understanding of the Cybersecurity processes and actions in particular with regards to the interfaces in between the teams.
• Being the responsible at Project level for the transverse Cybersecurity actions and for topics addressed at: Project (progress plan), Region, Métier Manager level.

Qualifications

• Rolling stock functional engineer experiences on several train functions, >5 yrs.
• Work package and Team management experiences.
• Hands-on electrical and schematic design activity.
• Hands-on experience in design & development of model based control systems using application tools like DCUTerm, Control Build, Matlab / Simulink, Matrix or similar tools.
• Knowledge of network topologies and interfaces for Serial, Ethernet, MVB and other industrial communication network.
• Communication abilities.
• Innovation

• Initiate and Lead cloud Capacity projects as a Lead engineer.
• Manage capacity and sizing requirements for strategic business initiatives translating business requirements into technical terms and support defining processes roadmaps and vision.
• Process development for streamlining capacity reclaim to achieve highest optimization with minimum risks.
• Monitor capacity/product performance and provide recommendations
• Planning for Cloud Hosting infrastructure.
• Involve in storage and backup operation.
• Negotiate and manage external vendor contracts.

Requirements:

• Degree in Information Technology or any related fields.
• 4+ years of experience in Project Management,Capacity management,server and storage management.
• Professional Certification like PMP,ITIL or any related are preferred.

You will lead a cross-functional team to develop a B2B e-commerce cybersecurity platform with SaaS functionality based on existing in-house solutions.

Responsibilities:

• Familiarize with Ensign’s business domain of cybersecurity and existing in-house tools.
• Guide the outsourced team in the development of a B2B e-commerce platform
• Lead the development of SaaS-flow for existing in-house cybersecurity solutions, to enable them to be accessed via the B2B e-commerce platform.
• Be familiar with both front-end and back-end dev and UIUX design to guide a small development team working on the above project.
• Familiarity with cybersecurity domain is preferred.
• Evaluate potential solutions relating to analytics web applications and make recommendations to solve business problems
• Deploy to and administer cloud-based web application platforms
• Monitor and respond to production issues
• Ability to design and supervise QA / testing for code

Requirements:

• BS/MS in computer science from a reputable university (preferred, or sufficient certifications to demonstrate technical knowledge)
• Minimum 5 - 8 years of experience working on web applications, preferably with SaaS development experience
• Deep knowledge in Javascript as a full-stack dev.
• Preferably some experience working with e-commerce platforms.
• Experience with cloud-native development and deployment
• A creative thinker who understands User Interface design
• Strong awareness of data security, data governance and performance, with an ability to deliver these key non-functional requirements
• Excellent technical skills

At Madam Partum by Chien Chi Tow, we strive to provide the best customer experience to our customers.

We are looking for a Customer Service Specialist who can work towards the company goals. The ideal candidate needs to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to promote the company services and products effectively.

• Identify and able to provide personalized solution to customer’s needs.
• Attend to customer’s feedback and questions in a professional and timely manner.
• Maintain a continuous high level of customer service delivery and satisfaction.
• Goal-Sales driven , self motivated individual with the ability to focus.
• Strong administrative skills and able to handle a fast paced environment.
• Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with customers.
• Liaise with other support teams as required to resolve requests/issues in a timely manner.
• Main task will include managing customer queries via whatsapp, social media and other platforms such as events/outlet.
• X factor and willing to go the extra mile to help customers.
• Savvy with all communications devices such as WhatsApp and multichannel platforms.
• Able to work on weekends and public holidays.

Job Types: Full-time, Permanent

Benefits:

• Employee discount

Schedule:

• Weekend availability

Supplemental pay types:

• 13th month salary
• Commission pay

• Multiple work location: Central/ North/ West
• 5.25 working day, office Hours
• Salary up to $2,800
• AWS, VB, Medical Benefits

Job Description:

• Provide frontline services such as registration, appointment booking, collection of payment, and provide financial counseling
• Perform administrative duties such as keeping track of patient medical information
• Assist the doctor with chaperone and other medical procedures
• Account for handover and closing of counter payments
• Attend to clinic complaints and escalate to higher management when needed.

Job Requirement:

• Minimum GCE "N" or "O" Level
• Experiences in the Healthcare / Customer Service industry will be an advantage.
• Good communication skills and detail oriented

By submitting any application or resume to Dynamic Human Capital, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only short-listed applicants will be notified.

Registration No: R23119349 / Kasie Tay Xiu Yun / EA Licence No: 12C6253

Job description

• Manage customer sales inquiries for both cash and credit transactions
• Up-sell or cross-sell company products and services as appropriate
• Builds positive and effective relationships with clients and ensures their satisfaction
• Monitor and follow-up on outstanding order status using the ERP system and take necessary actions to fulfil customer orders.
• Liaise and work collaboratively with internal and external stakeholders to ensure customers receive their complete order within the timeframe given.
• Resolve customer complaints and issues which includes escalating unsolved cases to the relevant stakeholders and departments.
• Successfully negotiate pricing with customers, suppliers.
• Process and release accurate invoices for all relevant sales.

Required Skills & Experiences

• Diploma in any field.
• Candidate come with Electrical, Electronic, Mechatronics Engineering, or a related discipline with engineering knowledge will be added advantage.
• Effective communication and interpersonal skills.
• Experience in problem-solving and decision-making.
• Ability to work and thrive under pressure in fast-paced environment while being able to multi-task.
• Works cohesively as part of a team and has an enthusiastic and good team spirit.

Highlights and Benefits

• Twice performance bonus a year , quarterly incentive schemes and annual profit sharing.
• Medical and dental and TCM benefits.
• Relevant training and invaluable experience.
• Free parking.
• Yearly appraisal and career growth opportunity.
• Work for a company that cares about you.

Working Hours: 8:00 a.m. – 5:30 p.m.

Working Location : Kallang (5 days a week)

Responsibilities:

• Planning, controlling and coordinating of mechanical and electrical works
• Checks discrepancies between project drawings and technical specification
• Liaises with site engineers to ensure a smoothly workflow
• Conducts M&E coordination meeting
• Schedules and monitor M&E work progress
• Monitor M&E works documents and shop drawings coordination
• Liaises with clients, consultants, subcontractors and suppliers
• Negotiate approval for M&E changes to the project
• Prepare floorplans, shop drawing, detailed drawings and as-built.

Requirements :

• Qualification in Electrical, Mechanical, Architecture, Civil Engineering, or its relevant discipline.
• At least 2 year(s) of working experience in the related field in Singapore
• Good knowledge relevant software: BIM, Revit,Autocad
• Good project experience

Job responsibilities:

Ship to Shore Crane, Rubber tyred Gantry Cranes Development Engineering work

Overall responsible for development engineering works specifically for equipment of port crane such as Ship to Shore crane or rubber tyred gantry cranes in our delivery project.

• Responsible for Specialized Automated Port Crane Development Commissioning and overseas Port Crane Automation System functions to meet client-required standards.
• Involves in designing and developing special software and implementing ongoing Automation test projects at client place.
• Management of the entire project of the automated crane system, such as manpower management, negotiation with clients, and safety management.
• Overseeing Port Crane Automation Solutions on Remote Control Operation to meet client’s specifications.
• Project implementation for the ongoing Automation jobs at the client’s place and ensure handover smoothly.
• To conduct endurance and performance tests on the Automated Crane System to meet the fullest safety and quality requirements of the Port Crane System.
• Involves quality control management of overseas port crane systems such as after-sales service in response to unexpected problems 24/7 on automated crane systems.
• Training and upgrading local engineers on Specialized Crane Automation Skills on troubleshooting, PLC software Debug techniques, and software skills on crane Automation or innovation technology.

The position is responsible for overseeing the delivery of IT services to MyRepublic clients, ensuring quality, consistency, and reliability in our products and services. This role will manage the IT services team, develop service strategies, liaise with clients, and ensure alignment with business objectives.

How you’ll contribute to MyRepublic’s success:

1. Leadership and Collaboration

• Cross Functional Leadership - Lead a diverse team comprising business and technical experts to deploy effective IT solutions, delivering tangible business value while upholding high levels of customer and partner satisfaction.
• Vendor and Partner Collaboration - Collaborate closely with external vendors, group partners, and internal tech teams, harnessing expertise from within and outside the organization to foster continuous learning and development within the team.
• Central Communication Point - Act as the primary liaison for business stakeholders and various IT domains, streamlining communication and ensuring cohesive service management.

2. Project and Delivery Management

• Backlog Management - Provide critical review and oversight of IT backlogs. Manage project activities, enhancements, fixes, and maintenance tasks.
• Agile Delivery Facilitation - Champion the Agile framework for efficient service delivery.
• Project Delivery Oversight - Ensure projects are completed on time, within scope, and budget. Coordinate with cross-functional teams for seamless delivery.

3. Customer and Stakeholder Management

• Customer Expectation Management - Lead efforts to influence and manage customer expectations.
• Customer Satisfaction Assurance - Ensure fulfillment of customer expectations with an outside-in approach.
• Client Management - Act as the primary point of contact for key clients. Develop strong client relationships and address concerns promptly.

4. Process and Standards Adherence

• Compliance with PMO Standards - Ensure team adherence to Project Management Office standards.
• Issue Resolution Leadership - Proactively anticipate, manage, and facilitate issue resolution.

5. Financial and Resource Management

• Manage IT service delivery budget, optimizing costs without compromising quality.
• Ensure optimal allocation and utilization of resources.

6. Security and Compliance/ Risk Management

• Ensure IT services comply with regulatory standards and company policies.
• Oversee the implementation of security protocols to protect data and systems.
• Oversee IT projects to survey risks, ensuring timely, scope-bound, and budget-compliant delivery.
• Implement risk management strategies to mitigate project-related risks.

We think you’ll fit in great with us if you:

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• Minimum of 8 years of experience in IT service delivery, with a focus on client satisfaction.
• Strong understanding of ITIL frameworks and service management principles.
• Proven leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Strong analytical and problem-solving skills.
• Ability to manage multiple projects simultaneously.
• Certification in ITIL, PMP, or similar is a plus.

Project Client Management:

• Excellent execution of project towards company objectives and client satisfaction.
• Good understanding of job nature
• Monitor progress of project and update project status to Superior & Finance Department
• Being efficient & manage project efficientcy

Technical Competencies:

• Good understanding of local code requirements
• Good engineering knowledges in relation to company services offered (eg.M&E professional services, Green Mark Related work etc.)

REQUIREMENTS :

• Candidate must possess at least Diploma/Bachelor's Degree in Engineering (Electrical/Electronic), Engineering (Mechanical) or equivalent.
• Required language(s): English
• At least 2 Year(s) of working experience in an M&E Consulting firm.
• Knowledge in design and building project and relevant code of practice.
• Proficiency in AutoCAD/BIM software is an added advantage.
• Able to work as a team, assertive , independent and proactive.
• Candidate without relevant working experience but with good interpersonal skills will be considered.

Interested candidates please submit updated resume via "APPLY NOW".

Please include your availability date and expected salary in your resume.

We regret only shortlisted candidates will be notified.