To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gWTJtzuR

• Opportunity to participate in projects across various technology
• Engagement with senior business stakeholders

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for an IT Service Delivery Specialist / IT Business Analyst / IT Project Specialist to be part of their team.

About the job

Your responsibility involves:

• Service Management: Monitor and manage IT service delivery, ensuring services meet established KPIs and SLAs.
• Incident Resolution: Act as the primary contact for incidents and service requests, coordinating responses and resolutions while managing stakeholder expectations.
• Process Improvement: Identify areas for improvement in service delivery processes and recommend enhancements to increase efficiency and effectiveness.
• Stakeholder Collaboration: Work closely with cross-functional teams, including IT support, business units, and external vendors, to ensure seamless service delivery.
• Assisting the project manager to lead project implementation which includes ensuring project adheres to schedule, timeline and risk management
• Maintaining prompt communication and timely reports to business stakeholders on project status while monitoring project progress on issues such as quality, costs, planning and resources.

Skills and experience required

As a successful applicant, you will have at least 3 years of experience in IT Service Management / business engagement / external vendor or IT project management.

Whats on offer

This is an excellent opportunity to join a leading end user environment with exposure to business stakeholder management. You will get the opportunity to lead high value projects with exposure across various technologies.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gWTJtzuR (EA: 94C3609/ R1219669)

Position Summary / Project Description

The project is for administration of grants and financial assistance schemes with integration with multiple source of truth system. The application IT enable the verification of grant applications and dispense monthly payouts to recipients (member of public) as per their eligibility.

The Domain Specialist is responsible to maintain high levels of service and ensuring all IT operations activities are performed. The candidate is a subject matter expert in technology and/or business domain. This candidate is responsible to drive both internal and external teams in the resolution of problems or resiliency related actions.

He/She possesses strong analytical skills in the completion of service operations related activities and is responsible for tracking and analysing important reports covering service performance metrics and operations activities.

Roles & Responsiblities:

• Drives internal and 3rd party service provider / vendor review meetings covering performance, service improvements, quality and processes

• Assist as Subject Matter Expert and Drive organizational capability to effectively apply service operations and maintenance framework

• Troubleshoot and resolution of service health issues and bring relevant parties to resolve impediments impacting service performance

• Assist in blueprints for operational support material for disciplines of applications are concise and complete; covering (internal security and technology standards)

• Organise system activities including planned maintenance events, system backup processes and disaster recovery drills

• Provide guidance to the team to ensure the best support and best standarization of approaches possible for systems availability

• Support and assist in high severity incidents and drive problem management meetings

• Collaborate with multiple internal teams across disparate groups to restore services when incidents occurred, gather required experts to perform root cause analysis for problem resolution

• Assist senior leaders in disaster recovery planning and activities

Requirements / Qualifications:

• Bachelor’s degree in computer science or other highly technical, scientific discipline

• 5-10 yrs of Technical / Application Support experience

• Proven client engagement experience / vendor management experience

• Proven experience of working efficiently in a cross functional team

• ITIL v3/v4 certification and strong service oriented experience / background preferred

• Knowledge and understanding of IT industry environment and business needs Strong competency in IT technologies covering operating systems, databases technologies, networking, server, load balancing and/or application related domains covering healthcare and healthcare related industries

• Ability to establish and manage processes and practices through collaboration and the understanding of business

Overview

With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.

The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty.

We're actively seeking a Cloud Solution Architect (CSA) who specializes in Azure Data & Analytics services and solutions. As a CSA, you''ll be at the forefront of driving our customers'' transformation on Microsoft Azure. This customer-facing role involves owning the technical relationship between the customer and Microsoft. Your mission: help customers unlock the full potential of their Microsoft investments through architecture, implementation, and operational health engagements. P

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Customer-Centric Approach:

• Understand customers'' overall data estate, business priorities, and IT success measures. Innovate with AI infused analytic solutions that drive business value.
• Prioritize Customer Satisfaction: Foster positive relationships and become a trusted advisor.
• Ensure Solution Excellence: Deliver solutions with high performance, security, scalability, maintainability, repeatability, reusability, and reliability upon deployment. Gather insights from customers and partners.

Business Impact:

• Drive Consumption Growth: Develop opportunities to enhance Customer Success and help customers extract value from their Microsoft investments.
• Unblock Customer Challenges: Leverage subject matter expertise to identify resolutions for customer blockers. Follow best practices and utilize repeatable IP.
• Architect modern Data & Analytics Solutions: Apply technical knowledge to design solutions aligned with business and IT needs. Create modernized Data & Analytics platform solutions with infused AI, lead POCs and MVPs, and ensure long-term technical viability.

Technical Leadership:

• Advocate for Customers: Share insights and best practices, collaborate with the Engineering team to address key blockers, and drive product improvements.
• Continuous Learning: Stay updated on market trends, collaborate with the Data, Analytics and AI technical community, and educate customers about the Azure platform.
• Accelerate Outcomes: Share expertise, contribute to IP creation, and promote reusability to accelerate customer success.

Qualifications

Required/Minimum Qualifications

• Bachelor’s degree in computer science, Information Technology, Engineering, Business or related field AND 4+ years’ experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or Business Applications consulting OR equivalent experience.

Additional or Preferred Qualifications

• Business Value: The ability to convey the business needs and value of proposed solutions, plans, and risks to stakeholders and decision makers. This includes the ability to persuade and inform based on facts and alignment with goals and strategy.
• Trusted Advisership: The ability to build trusted advisor status and deep relationships across stakeholders (e.g., technical decision makers, business decision makers) through an understanding of customer needs and technologies.
• Situational fluency: Using self-awareness as a mechanism to interpret verbal and non-verbal cues to increase your ability to "read the room."
• Insightful listening: asking insightful questions to understand the customer needs, issues, business environment and drivers, and going beyond what customer has said.

Technical Skills

Breadth of technical experience and knowledge in foundational security, foundational AI, architecture design, with depth / Subject Matter Expertise in one or more of the following:

• Deep domain expertise in one of the Data-specific areas, such as Azure SQL Data (IaaS/PaaS), Azure Cosmos DB, deployments and migrations to the cloud, Open-source database (PostgreSQL, MYSQL) deployments and migrations, Cloud Scale Analytics (Microsoft Fabric, Power BI), and Data Governance (Microsoft Purview) OR hands-on experience working with the respective products at the expert level.
• Experience creating Data & Analytics Proof of Concepts (PoC), Minimum Viable Products (MVPs) for customers that lead to production deployments.
• Competitive Landscape: Knowledge of key Data & Analytics platforms such as AWS, GCP, Snowflake, etc.
• Software development practices like DevOps and CI/CD tool chains (i.e., Jenkins, Azure Developer Services, GitHub) and container orchestration systems (i.e., Docker, Kubernetes, Cloud Foundry, Azure Kubernetes Service, GitHub).

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Must have hands-on Logistics / Transport / Trade Operations experience (air freight, warehouse).

Location: 1 day @ Suntec Office / 4 days WFH once independent.

Document Retention:

• Supports the team and department to maintenance of the records retention program as necessitated by business needs and regulations to support compliance with standards, guidelines, and Singapore regulatory agencies (Singapore Customs and Inland Revenue Authority of Singapore [MES Scheme]) requirements.
• Monitors and analyses key performance indicators for the records retention program ensure alignment with records retention policy.
• Uploads Customs Permit, Airway bills/air consignment note, delivery order and copy of commercial invoice accompanying the goods into NetSuite for retention.
• Perform check in NS and ensure all shipping documents (for Export and domestics shipment) are file according to company document retention policy.

Track and Trace:

• Perform daily tracking of all inbound shipments to meet OTD and provide day to day inbound visibility summary (track and trace) to Jabil planners.
• Avoid overflow, Checking and validating all inbound shipments volume with our LSP daily.
• To eliminate warehouse overflow issue at our DF, divert delivery to External warehouse and rearrange delivery to our DF.

Support Shipping and Export Operations Compliance:

• Support Outbound to work with Shipping for cargo readiness and coordinate with our Forwarders to secure flights to meet OTD.
• Review day to day shipping documents and ensure that all trade docs, CI (Commercial Invoices), PL (Packing Lists) and AWB (Airway Bills) in connection with the orders are in place and compliant with shipping practices. (Missing COO, Zero Dollar line item, Taiwan COO issue ship into China, Line item missing in commercial invoice Currency, etc.)

Requirements:

• Diploma/Degree in Logistics, Operations or Business.
• 3-5 years’ experience in Logistics Operations / Trade Compliance / International Shipping industry.
• Ability to multitask, excellent attention to detail and work as per the priorities.
• Excellence time management and dairy organization skills
• Proficient in MS Office applications. (example: Excel)
• Able to work independently, proactive attitude with a passion for learning and provide feedbacks.

Please contact Terence at +65 9645 4048 your resume directly for fast response.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

• Hybrid Working Arrangement
• Great Working Environment and Team Culture
• Centrally Located

Job Description & Requirements

• Identify and map out solution providers in your target market
• Contact that market through calls and meetings.
• Build strong relationships through your market intelligence and strong client delivery to grow your events
• Have a deep understanding of your clients' business objectives to make your event an integral part of the development strategy
• Creative unique package development to suit your clients objectives through conferences and an online platform
• Create in depth proposals that meet all the clients objectives

The Ideal Candidate:

• Accumulated good sales experience in Conferences, Events, Advertising, Media or Market Research
• B2B sales exeperience
• Analytical personality
• Good interpersonal and communication skills
• Strong drive to succeed
• Good team player

Job summary:

The Supply Chain Assistant Manager will support the planning and execution of supply chain activities, including inventory management, procurement, and logistics. The role requires strong organizational skills, attention to detail, and the ability to collaborate with internal and external stakeholders to ensure efficient operations. This is a 1-year contract position with potential for extension based on performance.

Job duties:

Logistics

• Follow up on all import shipping documents from factories and update shipment details.
• Ensure shipment detail file is updated on a timely basis.
• Ensure all imports arrive on time by checking carriers’ website and follow up with 3PL for timely clearance
• Manage any discrepancies between physical stocks and documents from factory
• Report all incoming damages to factory and follow up on resolution
• Ensure quality issues detected by 3PL are followed by QA with factory for resolution and handle all claim process
• Report to factory immediately all temperature excursion incidences
• To support GSA Finance - raise PO for all logistics spend, perform goods receipt in PO system, verify invoice, make accruals and prepare logistic cost dashboard.

Customer service

• Check customer orders received is align with allocation provided by Supply Planner
• Release customer orders into RDC system
• Update and consolidate actual shipped orders to ensure customer’s orders are fulfilled
• Issue invoice and attach COA for all export shipments
• Co-ordinate with 3PL and Freight forwarder to ensure on-time shipment to customers
• Ensure all redressed products are shipped within agreed time in 3PL contract
• Ensure completeness of export documents before filing

Planning

• Support regional planners to take actions to manage ageing stocks
• Working with selected factories to review supply planning to ensure supply is within target range and shipment is on time. Provide early alerts to markets when there is potential risk of out of stock
• Other duties as required by Manager or as per detailed in any updated Standard Operating Procedure

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

https://go.persolkelly.com/job/apply/7888

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22108817 Lin JingYuan

Job Title: Marketing Manager – (Catering Company) (R1)
Location: Clementi
Working Hours: Mon to Fri 9am-6.30pm
Salary: $4500-$5500
Benefits: AL 12days, AWS/ Variable Bonus

Job Description
• Actively plan & implement initiatives to grow market share/category and increase brand awareness
• Manage the marketing mix of pricing, promotion, products & distribution to improve profitability & sales
• Implement & track responses of marketing strategies by working closely with sales team & strategic stakeholders
• Oversee marketing campaigns for company branding and generate media coverage
• Monitor the company’s marketing budget
• Establish & maintain good working relationship with business associates, advertising agencies, media and suppliers
• Generation of regular reports to track and update management on the effectiveness of each marketing activity
• Managing all marketing activities for the company
• Overall responsibility for brand management and corporate identity
• To take on ad hoc project and other duties as assigned by Management

Requirement:
• Singaporean or PR only.
• Bachelor or Diploma in Business, Marketing, or related field
• Min 3 years Digital Marketing experience with F&B background
• Effectively bilingual in both spoken and written.
• Self-disciplined, proactive and have a strong sense of urgency.

Job Description

Procurement & Budget Management

• Prepare, monitor and manage projects' budget papers, event expenses and deliverables’ progress while ensuring a highly desirable event for qualifiers to attend.
• You will also need to adhere to the internal procurement process and arrange for payments to be made before the stipulated timelines.
• Process all applicable event reimbursements and ensure necessary approvals are sought before payments are made within stipulated timelines.

Project & Programme Management

• Sourcing and cost management for all event deliverables like venue, catering, events support vendors, gifts, fringe entertainments, design & concepts etc.
• Handle all aspects of events conceptualising, planning and coordinate the delivery of project outcomes that align with project plans.
• Work with internal colleagues and external agencies (where necessary) to deliver the event programme and materialise the objectives.
• Ensure all events support departmental and business objectives and that they are compliant with brand guidelines, internal policies, agreed standards, legislation and regulation.
• Ensure programme are well-thought through and briefed to all parties/ event helpers involved.

Collaterals Management

• Be creative with collaterals design and handle last minute collaterals requirements promptly.
• Arrange and ensure print production are delivered on-time ahead of events.
• Ensure the necessary updating of events’ collaterals.
• Able to do simple design works for events invite and reminder eDMs.

Database & Registration Management

• Create innovate mechanism to drive high attendance rate among invitees for our key agency events.
• To ensure the necessary communications are shared on time to garner strong participation from qualifiers to our recognition events.
• ​​​​​​​Tracking of periodic registration numbers and arrange for necessary reminders/ eDM or emails to ensure high actual attendance on-site.

Communications
In-charge of all forms of communications in relation to the event for all relevant individuals, whether internal staff or event invitees/attendees. Materials for communication may include some
of the following:

• All event collaterals
• Changes or updates to schedules or project plans
• Confirmation for events’ attendance

Gifts & Tokens Sourcing

• In-charge of all gifts, prize tokens, awards that are given out to all qualifying representatives of our agency force
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Job Requirement

• Diploma or Degree qualification
• Preferably with minimum 3-5 years’ experience in events planning
• Clearly and concise communications, both verbally and in writing to upper management as well as to the agency force.
• Manage various deliverables productively, review/ check to ensure accuracy and details.
• Able to roll up your sleeves for pre-event logistics planning, onsite execution and delivery of events.
• Interest in finance, insurance products and how an agency force works to close protection gaps
• Pleasant and good-natured
• High level of integrity, takes accountability of work and good attitude over teamwork.
• Takes initiative to improve current state of things and adaptable to embrace new changes.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Key Responsibilities

• Participate in end-to-end projects for system implementation of KYC and AI related system integration with other AML systems

• Lead pre-project planning activities for technical delivery and contribute to architecture and functional specification, delivery plan, technical design, cost estimation, and resource plan

• Communicate complex technical solution to other teams and business users in layman’s terms

• Coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support

• Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

• Plan technical deliverables, perform design and development works to meet project’s requirements within schedule

• Provide status update related to technical delivery and escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

• Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

• Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

• Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing with quality result

• Liaise with other application teams and business users to prepare test cases and test data prior to testing in UAT and Mock Run environment

• Manage project change request approval windows and deployment schedule

• Facilitate and provide technical and testing support before and after production deployment

• Liaise with other units across IT and Business in the organization

• Manage external vendors for project delivery within schedule

Key Requirements

Must Have

• More than 12 years of working experiences in IT industry

• More than 8 years of experiences in technical project management

• At least 8 years of experience / knowledge in Unix Shell Scripting, Oracle, Java

• At least 8 years of experience in system and software design and UI/UX design

• Ability to multitask effectively and handle large amounts of data

• Highly driven, pro-active and a strong team player

• Excellent interpersonal skills and written and verbal communication skills in English

Good to Have

• Preferably experiences implementing or managing AI/ML related project

• Experience in Hadoop ecosystem and technologies

• Experience in NoSQL database or Big Data

• Experience in Control-M, Git, Jenkins, JIRA

• Experience in SharePoint and Confluence

Salary: S$4500 (Inclusive of transportation allowances)

Working Days: 5 days across Monday - Sunday (Based on roster, no picking of off days)

Working Hours: Up to 44 hours a week

Location: Clarke Quay / Novena/ Household Visits

Contract Period: Till end of Dec 2025

Job scope:

• Support the Project Manager/Director in attaining holistic objectives of the assigned surveys.
• Provide one-stop service to selected respondents to attain survey data timely and accurately.
• To be subject matter expert in survey content, objectives and deliverables.
• Develop a thorough understanding of respondents’ firm operations and processes thus applying this knowledge to collect data effectively.
• Cultivate trust and rapport by addressing concerns and challenges from respondents.
• Conduct survey data collection via outbound calls, email corresponding and personal visits to respondents.
• Communicate with respondents adequately and ensure familiarity is established with new Point of Contacts.
• Accurately compile, record, and input survey data into the system with concise case notes documented.
• Timely reporting to management team and stakeholders
• Perform any additional duties as assigned.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

https://go.persolkelly.com/job/apply/8869

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22108817 Lin JingYuan

The Senior Tax Consultant will play a key role within a public accounting firm in Singapore, responsible for providing professional tax and financial advisory services to corporate and individual clients. This role requires the candidate to have a solid foundation in finance and taxation, hold ACCA certification, and lead a team to provide solutions that comply with industry and regulatory standards. The consultant will also lead the team in maintaining client relationships and ensuring that clients receive excellent support in tax compliance, financial planning, audit, and reporting.

Key Responsibilities:

1. Client Advisory and Management:Provide comprehensive tax and financial advisory services to clients, addressing complex tax issues.
   Assist clients in tax planning and financial optimization, ensuring compliance with Singapore and international tax regulations.
   Offer professional advice on tax structuring, transfer pricing, international taxation, mergers and acquisitions, and other related areas as per clients' needs.
   
2. Tax Compliance and Optimization:Assist clients in the preparation and submission of annual tax returns, quarterly reports, and other compliance documents.
   Identify and recommend relevant tax incentives and schemes (e.g., tax exemptions, tax incentive programs) to clients.
   Support clients in handling tax audits and investigations, and respond to queries from the Inland Revenue Authority of Singapore (IRAS).
   
3. Team Leadership and Training:Lead and guide tax and accounting team members, ensuring timely and efficient delivery of client needs.
   Conduct training for the team on tax policies and regulatory updates, enhancing the team's professional capabilities.
   Oversee and review the quality of the team’s work, ensuring that the advisory and services provided to clients meet high standards.
   
4. Cross-Department Collaboration:Collaborate with other departments within the firm (such as audit, legal advisory, and risk management) to deliver integrated tax and financial services to clients.
   Assist the company in expanding tax advisory services and provide customized solutions for potential clients.
   
5. Business Development and Client Relationship Management:Participate in and drive the expansion of the firm’s tax advisory services, establishing long-term relationships with potential clients.
   Maintain good communication with existing clients, offering periodic tax advisory services and ensuring high client satisfaction.
   

Qualifications:

• Bachelor’s or Master’s degree in tax, accounting, or a related field, with ACCA (Association of Chartered Certified Accountants) certification.
• At least 8 years of relevant experience in taxation and accounting, particularly in public accounting firms or tax advisory firms.
• Extensive experience in team management, with the ability to lead and develop a tax and accounting team.
• Deep understanding of Singapore and Southeast Asian tax regulations and financial policies, with knowledge of international taxation being a plus.
• Excellent communication and collaboration skills, able to clearly explain complex tax concepts to clients and internal teams.
• Strong business development abilities, able to identify new opportunities and drive the growth of the firm’s tax services.
• Proficiency in tax and accounting software, and experience in using financial analysis tools.

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now!

Work you’ll do

This position aims to provide Management Support to Japanese companies operating in the Southeast Asia Region in the Strategy & Business Design unit. Managers typically have day-to-day responsibility for delivering engagements or major modules of large projects. This includes leading the approach, liaising with clients and other parties and directing the thinking of individuals within the team. For instance, on a growth strategy project for a leading universal bank, one module may be focused on conducting expert interviews and secondary research to understand key market trends, another on gaining a better understanding of unmet consumer needs, and a third on developing financial forecasts of the future performance of existing lines of business. The number of modules varies from case to case and depends on the size of the team and the scope of the project. An important part of the role will include involvement in business development and marketing activities to initiate and maintain contact with target companies.

In leading teams to deliver impact to clients through the project, you’ll:

• Employ a business-oriented mindset and use data-driven solutions to drive transformation agenda and achieve results.
• Leverage expertise in a functional domain to enable client’s strategic agenda.
• Consider opportunities and threats related to end-user adoption when developing recommendations.

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves everyday to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Managers across our Firm are expected to:

• Understand the goals of our clients and Deloitte and align our people to these objectives, setting clear priorities and direction.
• Influence clients, teams, and individuals positively. Leading by example and establishing confident relationships with senior stakeholders.
• Delivers exceptional client service. Maximizes results and drives high performance from people while fostering collaboration across businesses and geographies.
• Develop high-performing teams through challenging and meaningful opportunities and recognize them for the impact that they make.

Requirements:

• Tertiary education qualification in Business or equivalent.
• At least 8 years of experience working in the above areas at a Consulting or Technology firm.
• Native or Advanced Business level of Japanese communication is required as the role will require liaising with Japanese clients.
• A strong and demonstrated experience in Strategy.
• Background or industry experience in marketing, quantitative analysis and financial analysis.
• Comprehensive knowledge in business strategy, marketing, finance, operations, and data analysis techniques is required.
• Familiarity with JIRA / SQL and Tableau is preferred.
• Strong understanding and working experience in data science and analytics field.
• Experience in planning and proposal-type work for management and business from the perspective of the technology department

· Excellent project management skills, including project planning, resource allocation, and risk management.

· Support for project and customer development by making use of individual strengths (new customer and project development, proposal creation).

· Willingness to work outside of office base and most of all…

· An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.

Position may be based in Singapore, but project location could be anywhere in the Asia-Pacific Region.

Due to volume of applications, we regret only shortlisted candidates will be notified.

Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website

Get Out Pte Ltd is a leading events company specializing in corporate events, team-building activities, marketing events, and product launches for some of the region’s top organizations. We are looking for a Business Development Manager with a proven track record in driving revenue growth, managing client relationships, and executing strategic sales plans within the corporate events and team-building sectors.

The ideal candidate must have extensive experience working in an events company that provides corporate event solutions, team-building programs, marketing events, and product launches, similar to Get Out Pte Ltd.

Key Responsibilities:

• Client Acquisition: Identify and pursue new business opportunities within the corporate events and team-building sectors, focusing on HR departments, marketing teams, and event planners.

• Relationship Management: Build and maintain strong relationships with existing clients, ensuring repeat business and referrals.

• Sales Strategy: Develop and implement strategic sales plans, including market analysis, lead generation, and conversion tactics to achieve revenue targets.

• Proposal Development: Work with the internal team to create customized event proposals aligned with client needs and budgets. Present and pitch proposals to prospective clients.

• Contract Negotiation: Lead contract negotiations, ensuring profitable agreements for both new and existing clients.

• Market Research: Stay updated on industry trends, competitor activities, and client needs to identify areas for growth.

• Networking: Attend industry events and trade shows to build a strong network of potential clients and partners.

Requirements:

• At least 5 years of experience in a business development role within an events company that specializes in corporate events, team-building activities, and marketing events.

• Proven track record of client acquisition, relationship management, and sales strategy in the corporate events industry.

• Strong network of contacts within HR departments, marketing teams, and corporate decision-makers.

• Expertise in developing tailored event proposals for large corporate clients.

• Demonstrated ability to manage and execute multiple complex corporate event projects simultaneously.

• Excellent communication, negotiation, and presentation skills.

• Familiarity with the Singapore market and an understanding of the local corporate events landscape is preferred.

Preferred:

• Experience working in a regional or global events company handling large-scale corporate clients across industries.

• A strong understanding of corporate team-building needs and how to tailor solutions that meet both client objectives and company profitability goals.

Get Out Pte Ltd offers a dynamic and collaborative environment where you can grow your career in the corporate events industry. If you have the relevant experience and are ready to make an impact, we’d love to hear from you!

Lead APAC strategy to drive recruitment & retention

• Co-build with the market a strong CRM omnichannel strategy to drive repurchase and loyalty, and develop a year round CRM action plan aligning with our APAC priorities
• Work with markets to animate campaigns, support CRM activities and/or mechanics to target relevant customers groups (Club Clarins, VIPs, prospects, Make up vs Skincare…).
• Oversee and develop the Loyalty strategy (Club Clarins Program) together with Global and countries, support countries in the evolution and animation of their Club Clarins Program (Tiers, brand identity, Member’s day) & Loyalty Engine
• Drive cross-product segments/categories link-selling and penetration through best practice sharing focusing on key product campaigns and customer segments
• Propose operations & mechanisms to increase contractibility (mobile and email opt-in in markets) and improve main KPIs : decrease churn rate & Increase New Customer Repeat rate
• Develop and implement the CRM loyalty program, membership campaigns and marketing automation rules to achieve customer retention and loyalty KPIs
• Oversee the setup and implementation of triggers campaigns, including recommending the target audiences for campaigns based on briefs submitted by markets

Drive Analysis & insights related to the customer

• Utilize CRM & CX data to generate insights, track KPIs and drive actionable recommendations and strategy to improve customer interaction and retention.
• Support marketing teams to understand Customer behaviour (retention, cross sell, link sell…) for specific product launches or campaigns.
• Support other transversal teams (Retail, E-commerce) for deep dive into customer profiling (Mega campaign, new store…)
• Continuously track key performance metrics of customer database and measure the impact of CRM initiatives, to evaluate effectiveness as well as for reporting to key stakeholders.
• Analyze customer purchase patterns, migration of customers, and recruitment of new customers per channel and retention of existing customers to support APAC main CRM KPIs
• Advise and challenge markets to develop strong customer knowledge within CRM teams
• Generate insightful reports, post-campaign analysis to optimize the strategy and its implementation
• Performs Consumer Journey Mapping and analyzes business touch-points in order to increase the business’s commercial opportunities

Drive Clientelling strategy, approaches and manage customer development and acquisition initiatives in close collaboration with Retail & training teams

• Creation and execution of regional Clientelling strategy, plan and tools based on global strategy and local needs
• Champion in-market understanding, adaptation, and roll-out of new/existing tools, data, training, and programs across retail stores and remote selling
• Deliver the development and management of strategies for attracting new clients.
• Drive client development, lifecycle planning and new Clientelling tactics to grow business from existing clients
• Strong collaboration with Marketing, Retail & Training team to create synergies and workflows focused on customer centricity
• Provide data-driven insights into customer behavior to inform business strategies, including analysis by profile, segment, and product line
• Setting up of CRM benchmarks and then regular monitoring of loyalty and customer metrics.
• Support other teams (CX, EC, marketing) in leveraging the Clientelling tool
• Propose evolutions & recommendations to constantly improve the outreach and the features of the tool

Drive Customer Experience strategy

• Define in line with Global the APAC customer care guidelines & strategy
• Support the implementation of AI chatbot, Line, Kakao, and other global tools across APAC Customer Experience teams
• Analyse and share internally (local & global) Customer Care KPIs, NPS and SLAs
• Recommend APAC customer voice strategy & evolutions by listening to voice call records, customer verbatim/reviews from NPS/CSAT
• Analyse and recommend actions/evolution to enhance the consumer experience on Clarins.com based on customer care insights

Oversee APAC market’s CRM platforms & tools

• Support APAC project team and Global teams to implement CRM projects (Clientelling, customer care) that align with local market needs
• Be a key partner for the successful installation / roll-out of the new & best in class tools in APAC
• Ensure the relevancy and effectiveness of local CRM tools in managing customer data, segmentation and targeted campaigns taking into consideration local specificities
• Ensure compliance and security with data protection and safeguard customer data and will also stay with industry trends, emerging technologies and local channels and specificities
• Master all key CRM tools from a business user point of view (Loyalty, Clientelling, Campaign management…)

Lead and animate APAC’s local CRM & CX teams

• Be the regional center of excellence for CRM, data analytics and CX and the champion of consumer intimacy in the region
• Work closely with transversal teams (CRM, Marketing, Retail, EC) and stores to always ensure a deep understanding of the consumer
• Collaborate with Global teams (HQ in France) to represent APAC needs and local specificities and ensure global tools and strategies are always up to date
• Train and animate APAC markets, guide them on CRM practices and tools and techniques to maximize efficiency and productivity

Other responsibilities may be added to the above, which are consistent with the title Senior Manager - CRM, CX & Consumer Data, Asia Pacific

YOU HAVE:

• Preferably Business Degree, focus on CRM/Customer Experience/Business management/Marketing
• 10 years of experience in B-to-C CRM, analytics & Digital (both on and offline), preferably retail industry
• Strong presentation skills with excellent written and verbal communication skills
• Customer-focused, results-oriented and passionate about customer engagement
• Strong interest in understanding consumer insights and behaviour, with an eye for detail and a broad sense of perspective
• Expertise in CRM lifecycle planning, and experience in Loyalty program management
• Good proficiency in Marketing Automation (Adobe Campaign preferred)
• Knowledge of data visualisation tools (Qlik Sense or Tableau)
• Good with numbers, have strong analytical skills and problem-solving capabilities
• Digitally-minded with an awareness of online trends and innovations
• Ability to communicate clearly and create good relations with others
• Strong collaboration and influence skills, being open minded and adaptable, eager to embrace new challenges

WE HAVE:

• Close to 70 years of expertise in beauty and spa, with the Clarins and myBlend brands
• Unique products and innovative services
• A commitment to Social & Environmental Responsibility embedded in our raison d'être
• A caring and inclusive corporate culture
• Development and training opportunities
• Attractive compensation and benefits
• A flexible work environment, with up to 2 days of remote working per week

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.

• Position: Customer Service Officer
• Working days & hours: 5 days, 8:45am – 5:45pm
• Salary: $2000 - $2500 + commission
• Working location: Tanjong Pagar

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Requirements:

• Diploma or equivalent.
• 1-2 years of customer service experience, specifically in a hotel tour desk or similar role.
• Knowledge of Singapore attractions and tour packages.

Job Description:

1. Guest Engagement:

• Greet and engage with hotel guests, offering assistance and information.
• Provide details about Singapore attractions and available tour packages.

2. Sales and Promotion:

• Promote and sell Singapore attractions, tour packages, and related services to hotel guests.
• Assist guests with the booking of tours and activities.

3. Inquiry Handling:

• Respond promptly and courteously to guest inquiries regarding tours, attractions, and travel arrangements.
• Provide accurate information and recommendations.

4. Complaint Resolution:

• Address guest complaints and concerns with patience and professionalism.
• Take appropriate actions to resolve issues and ensure guest satisfaction.

5. Documentation:

• Maintain accurate records of tour bookings, guest preferences, and complaints.
• Collaborate with tour operators to confirm reservations and resolve discrepancies.

Job Requirements:

• Assist respondents to complete selected surveys online or via manual collection.
• Ensure submissions via manual collection of the completed survey data are keyed into the system.
• Conduct field visits for selected respondents that are not contactable via phone.
• Perform daily updates of call outcomes using Excel files assigned to them.
• Work closely with team-mates on assigned respondents to attain surveys completion.
• Handle objections from selected respondents in terms of survey participation professionally and politely.
• Update daily report accurately to account for productivity and surveys attainment.
• Perform “cleaning” for rejected survey data after submissions due to errors and ambiguities done during collection phase.
• Diligently input case notes into system for each respondent to allow future reference and follow up action plans. i.e. call outcome, refusal to participate in survey etc.
• Comply to Standard Operating Procedures (SOP) and provide valid reasons for any deviations.
• Attain key performance indicators (KPI) established.
• Perform any other ad-hoc duties as assigned.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Description of the Company’s background

Xiaomi Corporation was founded in April 2010 and listed on the Main Board of the Hong Kong Stock Exchange on July 9, 2018. Xiaomi is a consumer electronics and smart manufacturing company with smartphones and smart hardware connected by an IoT platform at its core.

Embracing our vision of “Make friends with users and be the coolest company in the users’ hearts”, Xiaomi continuously pursues innovations, high-quality user experience and operational efficiency. The company relentlessly builds amazing products with honest prices to let everyone in the world enjoy a better life through innovative technology.

Xiaomi is one of the world's leading smartphone companies. The company’s market share in terms of smartphone shipments ranked no. 2 globally in the second quarter of 2021. The company has also established the world’s leading consumer AIoT (AI+IoT) platform, with 374.5 million smart devices connected to its platform (excluding smartphones and laptops) as of 31 March 31, 2021, excluding smartphones and laptops. Xiaomi products are present in more than 100 countries and regions around the world.

Job Description

The Management Consultant is responsible for evaluating and improving store operations, identifying areas of opportunity, and implementing strategies to optimize performance and efficiency.

The role involves working closely with store managers and teams to ensure that business objectives related to sales, customer service, inventory management, and operational standards are achieved. The consultant will provide expert advice, insights, and recommendations to enhance overall store performance and profitability.

Key Responsibilities:

1. Store Operations Analysis:

• Conduct comprehensive assessments of store operations, including sales processes, inventory management, staff performance, and customer experience.
• Analyze store performance data, KPIs, and financial reports to identify gaps and opportunities for improvement.
• Evaluate current store layouts, product displays, and traffic flow to optimize the customer journey.

2. Strategic Recommendations:

• Develop actionable recommendations to improve store efficiency, sales performance, and customer satisfaction.
• Design and implement operational strategies and procedures tailored to the specific needs of each store.
• Propose initiatives to reduce costs, enhance productivity, and optimize resource allocation.

3. Staff Training & Development:

• Work with store managers to assess training needs and develop programs to enhance staff skills, particularly in customer service, sales techniques, and inventory management.
• Provide coaching and mentorship to store leadership teams to improve management and operational capabilities.
• Ensure that staff are trained on best practices and new operational procedures.

4. Sales & Marketing Optimization:

• Identify opportunities to boost sales through improved merchandising, promotions, and customer engagement strategies.
• Work with store teams to design and implement marketing campaigns to drive traffic and increase conversion rates.
• Collaborate with marketing teams to improve store branding, online presence, and in-store customer experiences.

5. Inventory & Supply Chain Management:

• Assess and recommend improvements in inventory control, stock rotation, and order management processes.
• Work with store management to optimize supply chain logistics, reducing stockouts and overstocking.
• Introduce tools or technologies to enhance real-time inventory tracking and demand forecasting.

6. Customer Experience Enhancement:

• Analyze customer feedback and conduct surveys to understand customer expectations and satisfaction levels.
• Develop strategies to improve customer service, loyalty programs, and overall in-store experiences.
• Implement changes to store layouts and displays to create a more engaging and customer-friendly environment.

7. Performance Tracking & Reporting:

• Establish key performance indicators (KPIs) for store operations and create reporting mechanisms for ongoing performance monitoring.
• Present findings and progress reports to senior management and store leadership teams.
• Recommend adjustments based on performance metrics and feedback from stakeholders.

8. Project Management:

• Lead or participate in special projects aimed at improving store performance, such as new store openings, store redesigns, or process improvement initiatives.
• Ensure project timelines and deliverables are met, and that solutions are sustainable for long-term success.

Job Requirements

Key Qualifications:

• Bachelor’s degree in Business Administration, Retail Management, or a related field.
• 5+ years of experience in retail store management, operations consulting, or related field.
• Proven track record of improving retail operations and driving business results.
• Strong understanding of retail best practices,inventory management, and customer service excellence.
• Experience with data analysis, financial reporting, and sales metrics.
• Excellent problem-solving and project management skills.

Key Competencies:

• Analytical thinking and data-drivendecision-making.
• Strong communication and interpersonal skills.
• Leadership and coaching abilities.
• Ability to effectively understand headquater's management directions.
• Adaptability and creativity in problem-solving.
• Customer-focused with a deep understanding of the retail landscape.
• Ability to manage multiple projects and deadlines.

BIPO Service (Singapore) Pte. Ltd.

EA License No. : 18S9180

Position title : Sales Executive/Assistant Sales Manager/Sales Manager
Location: Tuas (Company transport at designated pick up points - Jurong east, Bukit batok, Choa chu kang, Lakeside, Tuas crescent etc)
Working Days: 5-days work week (40 hrs)
Working hours : 8am – 5pm / 9am – 6pm
Salary : $4,000 to $5,500

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Responsibilities:

• Develop new customers and maintain existing customers
• Handle new sales enquiries and preparation of quotations
• Work closely with sales team on execution of marketing and sales activities
• Develop and implement strategic plans to increase sales
• Follow up on projects, delivery and relevant documents
• Manager customers' accounts, credits and payments

Requirements:

• Diploma/Degree with 1-2 years of sales experience in steel industry
• Possess good knowledge of various steel products with prior experience in project sales
• Proficient in sales prospecting and able to drive sales process from plan to close

Why Should You Work for KFC?

At KFC, we pride ourselves on being original. We even named our recipe after it. But for us, the answer to the question is simple. Be You. Everyone at KFC is different. Unique. It’s what makes us special - our people, The Originals. And we welcome you to join us. Bring your individuality. Bring your grit and energy. Bring your spirit. Your story. Your drive and your passion. Every piece of you. Bring it. Even the parts you don’t like. Because we value our people no matter what. That’s just how our inclusive culture works – everyone has a seat at our table. We’ll feed your potential and we’ll support you to be your best self, to make a difference, and have fun. Together, we can be part of something truly extraordinary. All you have to do is Bring It.

ABOUT THE ROLE

We have an ambition to be the most-loved QSR brand in Asia. You will play a key role in helping grow KFC’s business through activating operations systems execution, adoption and ongoing enhancement to support the Operations Strategy in Asia. You will drive adoption from an operational perspective of key systems including KFC Connect, Kitchen Management System, Drive Thru timers, BOH System, Speed of Service systems, Labour Management, Delivery Management, and other systems aimed at enhancing the customer, people and shareholder experience. You will work closely with Operations Performance Managers, cross-functional Asia teams, global counterparts and our franchisee partners across Asia to influence and achieve adoption and execution of operating systems.

WHAT SUCCESS LOOKS LIKE

You will be a valued partner to our KFC Asia Franchise business. Market assignments will change from time to time. You will have indirect impact upon System Sales = USD$2 billion FY22.

You will be based in Singapore with some traveling required.

MAKE A DIFFERENCE… with your role’s responsibilities

You will be responsible for:

A. OPERATIONS SYSTEMS LEADERSHIP - KFC CONNECT: (50%)

• Lead the market launch, adoption, execution and enhancement of the KFC Connect operations system. Project manage market rollouts in consultation with the franchisepartner, the operations performance manager, cross functional teams and global counterparts to deliver on-time launch and full adoption of Connect in each market.
• Drive seamless execution and operational adoption of integrated KFC Connect programs such as Success Routines and Microapps specific. Be the key operations SME contact for systems maintenance related to approving and executing (where possible) the adjustment of Success Routines and Microapps that require operational input.
• Deliver seamless and full adoption of key KFC Connect Apps including the ARL App, the Manager App, the Restaurant App and the Admin tool.
• Work with Restaurant Excellence counterparts to ensure presentation of other critical data sources within KFC Connect including ROCC and KFC Listens.
• Rollout and drive adoption of Connected Kitchen tools including MRD printers and IOT Sensor in consultation with the YUM Asia technology teams
• Define and localise as needed standards and CSLs for KFC Connect. Work cross-functionally to drive availability and adoption of training materials for restaurants.
• KFC Connect vendor management for market-specific adjustments, debugging, and integrations that doesn’t require significant technology intervention.
• Coordinate and conduct feedback ongoing process to ensure i) operations issues are identified and resolved ii) continuous improvement of Franchisee’s Ops efficiency and competitiveness
• Deliver overall support for KFC Connect including training, upgrades, updates, analytics and reporting on the adoption and execution of the program.

B. OPERATIONS SYSTEMS LEADERSHIP – RESTAURANT SYSTEMS: (50%)

• Lead the market launch, adoption, execution and enhancement of key KFC restaurant operating systems. Project manage market rollouts in consultation with the franchise partner, operations performance managers, cross functional teams and global counterparts to deliver on-time launch and full adoption. Co-define the adoption roadmap by franchise market and build alignment on the delivering on time execution.
• Key operational systems include Kitchen Management System, Drive Thru timers, BOH System, Speed of Service systems, Labour Management, Delivery Management, and other systems. This role will focus on the market training, adoption and operational systems enhancement, and not the IT setup, coding of systems or vendor management.
• Define, lead and deliver operational adoption and training of agreed operations systems rollouts in consultation with technology, franchisee, restaurant excellence and operations counterparts.
• Seek opportunities and perform ad hoc market analysis (e.g. speed of service, delivery rider efficiency, cost of labour) that drive engagement and business case
• Support key initiatives to drive engagement of restaurant systems including Operations Forum, Speed College and alike depending on the markets strategic needs
• Other ad-hoc duties as assigned

BRING YOUR BEST SELF… with your top-notch qualifications

You must be/have:

• A bachelor’s degree in business, engineering, technology or related fields
• 4+ years of above restaurant KFC or other chain operations experience. Lean process management would be a plus. RGM experience highly desirable.
• Strong interest in technology, data analysis and digital operating systems.
• An action driver with a strong ability to manage multiple projects and prioritise.
• An ability to influence and manage stakeholders of all levels including franchise partners and cross functional teams locally and internationally
• A clear communicator and be discreet in handling confidential information.
• Appropriately detailed, meticulous and professional
• A quick learner with a positive attitude that works well under pressure
• Fluent in English with an appetite to lead and learn other cultures

HAVE FUN… growing and thriving with us

Reporting to the Restaurant Excellence Lead, this person will work closely with a great support network and platforms to build you for success:

• Franchisee Partners within Greater Asia
• Leadership Teams
• Internal Regional Yum! Team and Global Equipment Team
• Equipment suppliers

KFC Asia is an equal opportunity employer with an inclusive culture that let’s your

Originality shine and provides a flexible working environment, great benefits and colleagues to support you along the way.

Ready to join? Click APPLY to start your Original journey!

Please note that when applying for a position at KFC, we collect and store the personal data you have supplied for recruitment activity purposes only.

Job Responsibilities:

1. Independently plan and execute events, develop multi-level and differentiated event planning and execution schemes, and be responsible for the follow-up, execution, and review of the events, as well as the overall data related to the events.

2. Launch corresponding operational initiatives based on the user lifecycle; collaborate with product and development teams to design and optimize the event operation system, and enhance the construction of the event operation components backend.

3. Improve user transaction conversion and transaction frequency through effective methods, and iterate on event operation strategies.

4. Monitor user data metrics and continuously improve user acquisition, conversion, and retention.

Job Requirements:

1. Full-time bachelor's degree or higher from a recognized university, with at least 2 years of experience in event operation or user operation.

Proficient in data analysis methods and able to guide work through data insights.

2. Creative, thoughtful, sensitive to trends, and possesses strong learning and adaptation abilities.

3. Experience in operating activities for internet financial products is preferred.

4. Goal-oriented, skilled in identifying and solving problems.

Join a dynamic and growing leather cleaning & restoration company!

If you are passionate about meeting people, enthusiastic with a pleasing personality, we want YOU!

Your key responsibilities include:

• Managing and engaging our clients.
• Building up our customer base.
• Assist with taking orders/bookings for our services.
• Handling sales enquiries over the phone or via email.
• Handle, process and manage quotations and invoicing.
• Handle customer enquiries and complaints.
• Actively support operations in meeting client needs and requests.
• Provide excellent customer service to meet the needs of the clients.
• Work closely with operations team to ensure smooth running of the business.

Requirements:

• Only Singaporeans/PR need apply
• Good command of English, Mandarin speaking is a bonus (as need to speak with Mandarin client speaking)
• Good communication skills
• Pleasant, enthusiastic and engaging
• Polite and patient
• PC literate, comfortable with MS Office
• Good with the various social media platforms

Job benefits:

• Attractive salary package
• Sales incentives
• Medical & insurance benefits
• Annual & medical leaves
• Career growth development

Working hours:

• 5 days
• Off on Saturdays, Sundays and Public Holidays

New Shan Travel is looking for talented individuals to join our family! You will work in a close-knit team with likeminded individuals in a fun and lively environment! As one of the biggest wholesalers to other agents in Singapore, this has allowed us to make an impact on countless travellers.

We are not just a travel agency; we are an organization that is constantly searching for innovative solutions and products to meet the needs of our customers and market!

Looking for a career in the travel industry? Join us today to be part of something big!

Marketing Executive

This position assists the brand in providing marketing support; as well as in the integrated marketing areas of collateral development and design, promotions, public relations and specific platforms of social media management for New Shan Travel.

Summary of Responsibilities

• Build, manage and oversee social profiles to drive engagement, create awareness and increase brand visibility

• Manage budgets for marketing activities

• Create and design collaterals including product brochures, newsletters, banners in line with marketing campaigns.

• Responsible for full spectrum of marketing plan and strategies.

• Conceptualise, development and execution of online/offline campaigns in support of marketing activities (EDM, Events, Design, and Layout).

• Plan and execute all digital marketing, including Google SEO/ SEM.

• Analyse data on campaigns and suggest data driven ideas for improvement

• Social Media Management (Campaign, and Content development).

• Generate monthly reports showing the performance of all marketing campaigns

• Support all other marketing activities.

Requirements

• Degree / Diploma in Mass Communications, Business Administration or Marketing

• A minimum of 1 - 3 years of related experience

• Basic knowledge on Microsoft Office and web navigation skills

• Broad experience with SEO and SEM.

• Knowledge of web analytics tools

• Creative with an open mind in design, driven by passion and with discipline

• Proficient in design tools from Adobe Creative Suite (Illustrator, Photoshop, Premier Pro, Indesign).

• Excellent spoken and written English, fluent in a second language preferred

• Effective writing and communication skills

• Flexible and able to embrace and respond to change effectively

• Ability to work under pressure and independently, with good initiative in a dynamic environment

• Self-motivated and energetic

This role is a 5 days work week position.

Interested candidates are invited to apply via Career Future Portal or forward their resume to [email protected]

We regret that only shortlisted applicants will be notified.

Why Should You Work for KFC?

At KFC, we pride ourselves on being original. We even named our recipe after it. But for us, the answer to the question is simple. Be You. Everyone at KFC is different. Unique. It’s what makes us special - Our people, The Originals. And we welcome you to join us. Bring your individuality to the table. Bring your grit and

energy. Bring your spirit. Your story. Your drive and your passion. Bring it. Every piece of you. Even the parts you don’t like. Because we value our people no matter what. We’ll feed your potential and we’ll support you; to be your best self, to make a difference, and have fun. Together, we can be part of something

truly extraordinary. All you have to do, is Bring it.

ABOUT THE ROLE

We have an ambition to be the most loved QSR brand in Asia. You will play a key role in helping grow KFC’s business through activating the Asia Operations Strategy of elevating our restaurant experience through process and simplification projects, using data and insights to drive ease through operations initiatives. Critically you will be working with key stakeholders to influence and achieve the Operations and Business Unit strategic objectives by providing insight-informed direction to both Yum and franchisee members as required by the opportunity and need this job role defines and leads.

WHAT SUCCESS LOOKS LIKE

Your role is critical to enable franchise partners across One Asia BU in running

profitable operations by delivering key Operations KPIs through leading Operations excellence programs in franchisee stores in designated markets and designing activities including execution of strategies, programs, and processes.

You will be based in Singapore with some traveling required.

MAKE A DIFFERENCE… with your role’s responsibilities

You will be responsible for:

DATA & INSIGHTS LEADERSHIP: (40%)

• Leverage data to track and drive ops performance including brand standards (ROCC), food safety standards, guest experience standards, speed etc.; and identify insights and opportunity areas
• Benchmark our restaurant performance internally and against competitors
• Develop, implement and maintain One Asia Balance Scorecard across all franchise units
• In collaboration with digital, develop and eventually automate recurring reports, including dashboards and periodic reporting
• Seek opportunities and perform ad hoc market analysis (e.g. speed of service, delivery rider efficiency, cost of labour)
• Support franchise business/operations managers in preparing their market visits
• Support Operations Performance Managers in the execution of operations market incentive programs

RESTAURANT PROCESS IMPROVEMENT: (50%)

• Own restaurant capacity modelling for all markets incorporating both equipment and product velocity
• Own labour efficiency modelling and optimisation, identifying labour improvement opportunities and benchmarking
• Work in partnership with marketing, FIT and technology teams to establish processes, guardrails, and programs to simplify operations in the restaurants: menu simplification and optimization, packaging, automation
• Coordinate and conduct feedback process to ensure i) operations issues are identified and resolved ii) continuous improvement of Franchisee’s Ops efficiency and competitiveness

MISC. DUTIES REQUIRED: (10%)

• Support the team in the production of reports, documents and presentations when needed
• Liaise with franchise partners and other Yum! business units when necessary
• Support key BU initiatives such as Ops Forums, Colleges and alike depending on the markets strategic needs
• Manage projects critical to the business within timelines and multiple stakeholders
• Other ad-hoc duties as assigned

BRING YOUR BEST SELF… with your top-notch qualifications

You must be:

• A bachelor’s degree holder, preferably in Business, engineering, or related fields
• Experienced with at least 3 years of working experience in business process and systems improvement related job roles.
• Commercial and strategic ability including understanding financial statements and recommend solutions to business problems.
• Analytical thinking and root cause analysis capability with the ability to apply actions to drive consistent change.
• Prior knowledge of restaurant environments and/or process management methodology would be a plus.
• An excellent communicator with good time management skills and multi-tasking ability
• Proficient in Windows applications, especially Excel and PowerPoint
• Interested in data analysis and digital tools
• Detailed, meticulous and professional
• Discreet in handling confidential information
• A quick learner with a positive attitude
• Able to work well under pressure at all times
• Fluent in English

HAVE FUN… growing and thriving with us

Reporting to the Restaurant Excellence Lead, this person will work closely with a great support network and platforms to build you for success:

• Internal KFC Asia teams (Operations, Marketing, Finance, Development, FIT/QA, Human Resources, Development) KFC Asia Franchisees Operations teams
• Franchisee Operations COO and team members (international and domestic counterparts)
• Franchise owners and General Managers
• KFC Global Operations teams
• External auditors

KFC Asia is an equal opportunity employer with an inclusive culture that let’s your Originality shine and provides a flexible working environment, great benefits and colleagues to support you along the way.

Ready to join? Click APPLY to start your Original journey!

Please note that when applying for a position at KFC, we collect and store the personal data you have supplied for recruitment activity purposes only.

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Oversee and track vessel port calls.
• Review and confirm port cost estimates.
• Find and negotiate opportunities for cost savings.
• Monitor vessel operations during port calls.
• Create reports and manage other assigned tasks.

Requirements:

• Diploma and above
• At least 2 years Marine /Freight forwarding experience in Energy/Oil &Gas industry.
• Excellent communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

As an Assistant Manager/Senior Executive, Sector Integration, you will be part of a team that is working to build an integrated and resilient care ecosystem that enables and empowers seniors to age in place. You will engage with key stakeholders and work on projects that will help promote connections and partnerships across different stakeholders in the social and health sector that will work together to support our seniors.

• Develop, implement, monitor and review enablers that will help build an integrated care ecosystem. These include funding administration, care model development, design and implementation of standardised processes and templates, and the design and monitoring of performance indicators and dashboards.
• Work with internal and external stakeholders including MOH, the Regional Health Systems, Primary Care and Community Care Providers to identify gaps and barriers to the building of an integrated care system
• Identify and systematise enablers and solutions that close gaps, overcome barriers and lead to better health and social outcomes for our clients
• Develop and implement rapid prototyping of solutions and evaluate its effectiveness in mitigating systems barriers to building of an integrated care ecosystem
• Support the development and rollout of IT enablers
• Work with stakeholders on programme review and evaluation
• Synthesize the learnings and experience for improvement in programme design and implementation
• Identify best-practices and implement platforms for cross sharing and learnings between providers
• Build close relationships with key stakeholders to encourage partnerships and collaborations that will help seniors age well in place.

Job Requirements:

• Recognised degree in any discipline with 2 years of work experience or entry level candidates with relevant skillsets are welcome to apply.
• Able to engage and work well with groups from diverse backgrounds
• Able to multi-task and possess strong project management skills
• Demonstrate strong analytical, problem-solving and communications skills
• A self-starter with a sense of curiosity and strong learning agility
• Resilient, agile and adaptable individual who thrives in a dynamic environment
• A good team player with strong interpersonal skills
• Relevant experience in community development and multi-agency work/healthcare industry will be an added advantage
• Experience in developing and maintaining networks and partnerships with stakeholders will be an added advantage