• Consistently offer professional, friendly and engaging service
• Is present in the lobby and at the reception in order to meet guests on a daily basis, enhance guest satisfaction
• Handles guest feedback, ensures follow up
• Develop close relationships with guests to encourage loyalty
• Ensure guests receive a warm and friendly welcome
• Develop close relationships with guests throughout their stay with the aim of gaining their loyalty
• Ensures that guests receive a warm and personal welcome from the team
• Identify and develop existing policies and procedures to improve the guest experience
• Review all arrival and VIP reports to ensure all special requirements are met or exceeded
• Liaise with Front Office and Housekeeping team to ensure smooth arrival/departure of VIPs
• Establishing a strong working relationship with the Executive Chef and kitchen team
• Generating monthly reports, ordering beverages and completing stocktake
• Minimum 3- 5 years of related experience preferably in the Hotel industry
• Mature, energetic, assertive, independent and a team player
• Strong leadership skills with excellent interpersonal and communications skills
• Perform other reasonable duties assigned by the Management.

Only shortlisted candidates will be contacted.

Responsibilities

Job Responsibilities:

80% hunting, 20% farming

• Marketing:Survey ASEAN market and find new potential customers.
• Lead a team of 15 sales personnel.
• Get appointment, visit customer, and conduct product presentations.
• Understand customer needs and propose best product.
• Discuss current customer demand and prepare sales forecast by each item.
• Based on customer forecast, request purchase team to prepare product.
• Discuss and negotiate price and delivery schedule with customers
• Account receivable collection:Follow up payment with customer.
• Running reports using SAP and to review and monitor daily uplift plans and sales to ensure variance are kept to a minimal
• Responsible for organizing and presenting variance reports in a weekly basis
• Identify, extract and analyse operational bottlenecks and resource utilisation rate
• Make recommendation on operational requirements to cater to new and existing capabilities, products and services related to business unit
• Create operational plans to meet operational targets.
• Create resource plan for production.
• Create successful projects using new ideas.
• Create sustainable manufacturing framework for management of operations.
• Design manufacturing and supply chain management plan.
• Design productivity improvement programmes.
• Enhance manufacturing process to save on resources.
• Lead team leaders to create strategies and governance management.
• Any other ad hoc duties assigned
  

Job brief

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills

ECB Financial Group is an award-winning financial institution dedicated to providing innovative and reliable trading and financial solutions while fostering sustainability and social responsibility. We are committed to enhancing our brand presence and promoting sustainable practices across all aspects of our operations.

We are seeking a dynamic and experienced Branding and Partnership Senior Manager / Team Lead to lead our efforts in brand development, strategic partnerships, and amplification through various channels including social media. The ideal candidate will possess a strong blend of creativity, strategic thinking, and relationship-building skills to drive our sponsorship initiatives, charity donations, and overall brand story.

Key Responsibilities:

1. Strategic Partnership Development:

•    Identify, develop, and nurture strategic partnerships with organizations, events, and initiatives that align with ECB’s brand and values.
•    Negotiate partnership agreements and contracts to ensure mutual benefit and alignment with organizational objectives.
•    Manage ongoing relationships with partners, ensuring effective collaboration and delivering on partnership commitments.

2. Branding and Storytelling:

•    Develop and articulate ECB’s brand story, ensuring consistency across all touchpoints and communications channels.
•    Collaborate with internal teams to develop compelling brand messaging and narratives that resonate with target audiences.
•    Continuously monitor market trends and consumer insights to refine and enhance the brand narrative and positioning.

3. Sponsorship Management:

•    Lead the identification and evaluation of sponsorship opportunities, with a focus on sports sponsorship, community events, and charitable initiatives.
•    Oversee the planning, execution, and measurement of sponsorship activations to maximize brand exposure and engagement.
•    Manage sponsorship budgets, tracking expenditures and ROI to ensure optimal resource allocation.

4. Social Media Amplification:

•    Develop and implement social media strategies to amplify ECB’s brand presence and partnership activations in collaboration with the Social Media Team.
•    Work closely with the Content and Social Media Team to create engaging content and campaigns that leverage partnerships and sponsorships to drive brand awareness and engagement.
•    Collaborate with the Social Media Team to monitor social media channels, analyze performance metrics, and adapt strategies to optimize results.

• Bachelor's degree in Marketing, Communications, Business Administration, or related field; Master's degree preferred.
• Proven experience (6-8 years) in branding, partnership management, and/or sponsorship activation within the financial services or related industry.
• Strong understanding of brand development principles, storytelling techniques, and marketing trends.
• Excellent negotiation, communication, and relationship-building skills.
• Demonstrated ability to think creatively, solve problems, and drive results in a fast-paced environment.
• Proficiency in social media management tools and analytics platforms.
• Ability to travel as needed for partnership meetings, events, and activations.

We are looking for a Manager, Total Rewards (Human Resource) to join the team.

We are seeking an experienced and dynamic Manager, Total Rewards (Human Resource) to join our team. The ideal candidate will be responsible for developing, implementing, and managing compensation and benefits programmes that align with our organisation's strategic objectives and support the attraction, retention, and engagement of top talent.

Responsibilities:

Compensation Management:

• Develop and maintain competitive compensation structures and salary ranges based on market research and internal equity considerations.
• Administer annual salary review processes, including merit increases, promotions, and adjustments.
• Evaluate job roles and responsibilities to ensure accurate job descriptions and appropriate classification within the organization's pay structure.
• Partner with leadership to make data-driven decisions regarding compensation strategies and practices.

Benefits Administration:

• Oversee the design, implementation, and administration of employee benefits programs, including health insurance, retirement plans, wellness initiatives, and other fringe benefits.
• Serve as the primary point of contact for employees regarding benefits-related inquiries, concerns, and issue resolution.
• Evaluate and negotiate contracts with benefits providers to ensure cost-effectiveness and quality of services.
• Conduct regular audits of benefits programs to ensure compliance with legal and regulatory requirements.

HR Policy and Compliance:

• Develop, update, and communicate HR policies and procedures to ensure compliance with applicable laws, regulations, and industry best practices.
• Stay informed about changes in employment laws and regulations and make recommendations for policy revisions as needed.
• Partner with other stakeholders to address legal and compliance issues related to compensation, benefits, and HR policies.

Data Analysis and Reporting:

• Collect, analyse, and interpret HR data related to compensation, benefits utilization, turnover rates, and other relevant metrics.
• Prepare regular reports and presentations for senior leadership to communicate key findings, trends, and insights.
• Utilize data analytics to identify opportunities for process improvement and optimization of compensation and benefits programs.

Requirements:

• Bachelor's degree in Human Resource, Business Administration, Finance, or related field; Master’s degree or relevant certifications preferred.
• At least 5 years of experience in compensation and benefits management, preferably in a corporate HR environment.
• Thorough understanding of compensation practices, benefits administration, and relevant laws and regulations.
• Strong analytical skills with the ability to collect, analyse, and interpret data to inform decision-making.
• Excellent communication and interpersonal skills, with the ability to effectively communicate complex information to diverse audiences.
• Proven ability to manage multiple priorities and projects in a fast-paced, deadline-driven environment.
• Proficiency in HRIS systems and Microsoft Office Suite; experience with data visualization tools is a plus.

Job Title: Assistant Marketing Manager
(ID7075)
Location: Clementi
Working Hours: 5days work, Mon to Fri 9am-6.30pm
Salary: $3000-$3800


Job Description
• Actively plan & implement initiatives to grow market share/category and increase brand awareness.
• Manage the marketing mix of pricing, promotion, products & distribution to improve profitability & sales.
• Implement & track responses of marketing strategies by working closely with sales team & strategic stakeholders.
• Oversee marketing campaigns for company branding and generate media coverage.
• Monitor the company’s marketing budget.
• Establish & maintain good working relationships with business associates, advertising agencies, media, and suppliers.
• Generation of regular reports to track and update management on the effectiveness of each marketing activity.
• Managing all marketing activities for the company
• Overall responsibility for brand management and corporate identity
• To take on ad hoc project and other duties as assigned by Management.

Requirement:
• Bachelor or Diploma in Business, Marketing, or related field
• Min 3 years F&B background of relevant experience (good organizational skills and an eye for details)
• Effectively bilingual in both spoken and written.
• Self-disciplined, proactive and have a strong sense of urgency.
• Ability to multitask and strive well under pressure.
• Strong customer focus and ability to handle consumer feedback & complaints.
• Possess good interpersonal and communication and analytical skills.
• Demonstrates a positive attitude and able to work both independently and in a team.
• Able to start work immediately/short notice.

We are seeking a talented Bid Manager for our Singapore studio.

In Brief:

● You will lead and manage bids and track major KPIs.

● You will govern and drive RFP Responses, Central repository, Contract coordination, Process Management, Success Programmes and Internal Governance Role.

● You will forecast metrics related to the projects, programs, portfolios, resources, risks, etc.

● You will generate reports for different levels of management to help them make timely decisions.

● You will produce customer facing imagery and designs that convey value propositions, win themes and the solution narrative.

● You will be responsible for creating compelling designs, illustrations and graphics in a variety of formats, including but not limited to: high profile presentations, diagrams, maps, infographics, document design, exhibition and visual materials.

● You are confident in your ability to visualize your concepts and articulate your ideas to clients.

● You are to ensure compliance with required proposal deliverables.

● You are to create and manage a range of document and presentation templates.

● You will work with subject matter experts to turn written, numerical and existing content into compelling graphical representations.

● You will work within corporate brand guidelines.

● You have a minimum of 5 to 7 years of experience in Design/PM background or training. Obtaining Nicmar/PMI certification is an asset.

● You are well versed in advanced desktop publishing software skills such as Photoshop, Illustrator, Acrobat, InDesign, and Microsoft Office + Work on Google Suite

● You have experience in collaborating with diverse, cross cultural and multi-disciplinary teams.

● You have proven skills in producing proposal content within a complex business environment. International experience is an asset.

● You have the ability to work in a deadline-oriented environment without compromising artistic creativity and have the ability to work independently with minimal supervision.

● You have a positive attitude and the ability to work under pressure in a fast-paced environment.

● You will take on a techno commercial role with consciousness to quality.

● You possess a good eye for layout and design and is attentive to details.

● You have good oral and written communication skills.

To find out more visit www.spacematrix.com

Responsibilities:

Customer Service (60%)

• Represent OMEGA in dealing with customers’ concerns.
• To provide quality support to customers’ technical enquiries.
• To communicate with customers on his needs and request for service.
• To perform repair, installation and commissioning of Marine Communication and Navigational equipment.
• To troubleshoot complex technical faults, report findings and communicate with Projects, Sales and customers for solutions and feedback.
• Interact with end-users to explain the failure mode in detail.
• Travel to customer sites as circumstances dictate; 60-70% of the time will travel around the globe to attend to break downs & repair onboard vessels; otherwise in Singapore supporting the same activities.

Internal Liaison (25%)

• Assist the project team in project executions; in providing technical expertise in field/site works.
• Be responsible for the tools and parts issued under his care.
• To observe and implement the company EHS policy; ensure compliance with all safety policies, practices and procedures at all times.
• Able to meet project deadlines and prioritizing tasks time to time as scheduled.
• Any other duties assigned by immediate Superior.

Reporting (15%)

• To report the jobs carried out in the standard service report form; report the productivity hours and tasks performed.
• To summarize service reports per project for team for submission to the Manager, Service.
• To report on team’s achievements on a monthly and quarterly basis.

Requirements:

• Degree in Electrical & Electronic Engineering or equivalent.
• Min 4 year of relevant working experience.
• Basic knowledge on Network System.
• Good Knowledge on one or two of the following: telecommunication, public announcement systems, navigation systems.
• Service oriented with analytical and problem-solving skills.
• Willing to travel and staying overseas for a period of up to 4 weeks.
• Able to work independently and meet schedules.

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

Responsibilities

• Transportation of paperwork, goods and material
• Support store operations
• Receive and review orders during project mobilisation and demobilisation
• Support in ad hoc support in company implementation (e.g. Biometric Registration)
• Inspect and monitor quality standards of cleaning chemical, equipment / tools
• Perform asset tagging to ensure accountability of equipment
• Stock Checking to ensure that there is no over-ordering and ensure proper housekeeping
• Prepare inspection finding reports and communicate with internal staff / vendors on any faults, and follow up to ensure rectification
• Ensure ISO/QEHS Compliance for QC matters
• Any ad-hoc assignments

Requirements

• Valid Singapore Class 3 Driving Licence
• Minimum 2 years of experience in similar capacity
• Good communication and organisational skills
• Basic computer and report writing skills.
• Good time management and planning skills
• Hands-On Physical work required
• Driving company lorry (manual)
• Working hours: 8am to 8pm (Monday to Saturday)

The Customer Service will be part of a business that is a market leader in the bearings industry. Reporting to the Sales Department, you will be responsible for e-invoicing activities.

Duties & Responsibilities:

• Upload tax invoices/credit notes, and/or delivery orders to the respective customers’ eInvoicing portals.
• Update the process status in via ERP system
• Monitor and track the completeness of the tax invoices in the IB2K system vs. the shared folders and customers’ eInvoicing portals.
• Liaise with Logistics and Sales personnel for any variations in the invoices
• Administrative tasks on an ad hoc basis
• Responds promptly to customer inquiries
• Perform customer verification and set up new accounts
• Verifying, correcting, and updating account information

The Successful Applicant:

• Diploma in Business or equivalent
• Minimum of 1 year’s work experience
• Able to adapt to a dynamic, fast-paced, and challenging environment
• Proficient in MS Excel and Word
• A proactive approach to problem-solving
• Excellent interpersonal and communication skills
• Has initiative and a positive learning attitude with a pleasant disposition
• Customer-oriented and able to multi-task
• Ability to work independently and with minimum supervision

The Company Offers:

• Competitive Salary Package
• Healthcare Coverage, Medical & Dental Benefits
• Career Advancement with Recurring Bonus

We invite interested and qualified candidates to write in with their updated resumes (in MS Word Format) and their current and expected salary.

We regret that only shortlisted candidates will be notified.

Job Description

Responsibilities:

• Good coordination with office colleagues
• Handle general office matters as arise
• Handle import and export shipments
• Preparation and submission for Tender Projects
• Monitoring of Tender supplies and replenishment of stocks
• Issue POs to suppliers
• Liaise with Logistic companies
• Renewal of company’s workman compensation & foreign workers insurance
• Attend to shipping claims, worker’s injury claims
• General office housekeeping eg. Stationary, printing, faxes, telephone system, air-cond and lighting
• Oversee the daily logistics of the company to ensure smooth operations
• Maintain records of staff attendance, MC, annual leave and childcare leave
• Attend to walk-in or phone enquiries
• Upkeep pricelist and printings for sales team
• Upkeep office meeting room and pantry
• Assist management

Requirements:

• Able to speak in English and Mandarin (as need to liaise to Mandarin top management)
• Able to communicate well with colleagues and handle any work-related issues
• Well-versed in Microsoft Office (Word, Excel, Power Point and etc)
• Working Hour: 8.30am-5.30pm
• Working Day: From Monday to Friday (5 day working week)
• Good attendance and work ethic
• Able to multitask, prioritize, and manage time efficiently

Job Benefits:

• Annual salary increment (based on performance)
• Annual bonus entitlement (based on performance)
• Medical benefits
• Annual and medical leave

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).