Due to our continued success in onboarding new clients onto our innovative wealth management ecosystem, we are expanding and looking for an Application Support manager in Singapore.

As an Application Support Manager, you'll lead the technical integration of our software/ products in our client’s environment. Working closely with the client's technical teams and project managers, you will drive the integration of our product onto our client’s infrastructure (cloud and on-premise) and the technical support for Software and System upgrades.

What skills you'll need as an Application Support Manager:

• Support the client in the implementation of the necessary infrastructure
• Manage and configure application releases (deployments and upgrades) or guide the customer to do so
• Configure the application according to the requirements provided by the Project Manager or the client / Assist client application management teams in the application setup
• Participate in the technical discussions with the client on infrastructure changes and upgrades
• Interpret error logs and identify corrective actions to be taken / or support the client in this task.
• If necessary, liaise with the Evooq product development teams

What an Account Manager does at Visa

• Expertly manage a sales pipeline of expansion opportunities to achieve and exceed the goals of the business
• Develop a deep understanding of the problems clients experience, the impact of these problems, and how our technology and new products can be a solution for them
• Build strong relationships with key senior client contacts
• Forecast revenue and opportunities accurately

Why this is important to Visa

Our Account Managers are paramount to driving the Currencycloud revenue engine strategy and are responsible for the development of strong commercial relationships. They own the commercial relationships throughout the customer lifecycle and drive sustainable revenue growth across a portfolio of clients to help meet and exceed revenue targets of our dynamic and scaling SaaS focussed business.

YOU will be responsible for up-sell, cross-sell and renewal activity across a portfolio of clients, partnering up with Customer Success Managers to develop account strategies that enhance sentiment, protect against high-risk churn, co-designing success plans and developing strategies to increase product adoption and satisfaction.

This is a remote position. A remote position does not require job duties be performed within proximity of a Visa office location. Remote positions may be required to be present at a Visa office with scheduled notice.

Description

Some careers shine brighter than others

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers with USD1.4 trillion in assets. Across Asia, where wealth pools are growing faster than in any other region, HSBC’s wealth revenues grew 12% in 2019 (year-on-year) to USD5.7 billion. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs.

We are currently seeking a high calibre professional to join our team as a Senior Premier Relationship Manager (Onshore).

Principal Responsibilities

• Maintain customer service excellence, greeting and serving our customers in line with Branch Service Protocol expectations
• Manage customer queries, issues, feedback and complaints with appropriate advice and in line with SLA expectations of Branch Service Protocol, Customer Complaints and other process SLAs as applicable
• Adopt a needs-based approach to provide recommended solutions/referral for retail banking and general insurance products to meet customer's financial needs
• Working closely with other members of the Wealth Management team, such as investment, insurance, treasury specialists to provide holistic solutions to our onshore banking premier clients
• Provide premier clients with regular market updates, endeavoring to understand our clients’ financial needs and recommending appropriate wealth management products accordingly
• Provide financial planning and advisory services aligning to clients’ needs and investment profile
• Embarking on a proactive relationship management to strengthen and deepen relationship with existing customers, hence building a strong foundation for customer growth
• Ensure coverage of all relationships through client’s engagement, risk profiling and financial planning
• Understand customers’ banking and financial needs and recommend suitable solutions to meet these needs
• Demonstrate strong ability to self-source, develop new business by actively prospecting for new clients and referrals, and leveraging your existing network to generate New to Bank leads
• Fulfilling clients necessitates while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics
• Deals with most problems independently and has some latitude to solve complex problems

Compliance, Risk & Control

• Ensure that KYC/AML and other compliance norms are strictly adhere to
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding the bank, its clients and assets by driving compliance with applicable laws, rules & regulations adhering to Policy, applying sound ethical judgement regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Customers /Stakeholders

• Take ownership for the customer’s purpose of visit to HSBC and deliver an effective solution
• Maintain highest standard of excellence in client service in line with Branch Service Protocol expectations
• Meet SLAs for all processes where applicable
• Improve customer experience by collating customer feedback, identifying deficiencies in any area eg. Operational, administrative, processes and competitiveness of products and services vis-à-vis the market
• Improve customer experience in processes, systems, operations and administration without comprising on business risks by giving suggestions and feedback
• Enhance competitiveness of products and services to relevant product teams by giving suggestions and feedback

Business Processes

• Ensure that sales & operations are undertaken in accordance with HSBC Bank plc FIM, BIM and Credit Policy Manual appropriate lending guidelines
• Manage operational risk, by using relevant MI to identify risk situations and take any appropriate action to minimise loss

Qualifications

• The successful candidate has strong academic qualifications and over 3 years of work experience in Wealth Management with a proven track record of managing clients’ portfolio (Premier banking)
• Strong understanding of financial markets and investment products
• Strong interpersonal relationship skills to be able to work individually as well as to collaborate with stakeholders to meet the needs of these clients
• Highly driven and possess the ability to succeed within a challenging environment
• Outgoing disposition, well-equipped with good communication and interpersonal skills
• Down to earth and resilient individual with an entrepreneurial and collaborative mindset who is able to work independently and in a strong team environment
• Highly driven to excel and be able to thrive within a challenging environment by effectively recognizing customers' personal banking and wealth management needs

The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regards to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis.

To be considered for this role, the relevant rights to work in Singapore is required.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000JPNT

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/embed/zjrWwmYbXqo

Customer service support

Salary: $2900

Location: Marine Parade or Punggol

Working Days: 4-5 days work week (working & off schedule are base on 3 week shift)

• Week 1 : 2 days Off (Thu & Fri)
• Week 2 : 2 days Off (Wed & Sun)
• Week 3 : 3 days Off (Mon, Tue & Sat)

Working hours :

Mon- Fri: 12pm-8pm / 3pm-11pm (8hrs) | Sat & Sun : starting from 8am or 9am (9hrs -11hrs )

Responsibilities:

• Handles customer enquiries (walked-in, phone, emails etc).

Requirements:

• Able to commit shift hours & work on weekends.

Interested personnel kindly contact WhatsApp :+65 9299 4753 (Marcus)

OR

Email to : [email protected]

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Summary

An Operations Executive is responsible for monitoring and planning the operation schedule in ensuring smooth vessel operations throughout the fleet.

The Position

Operations Executive: This role requires excellent communication and organizational skills, as well as the ability to multitask and work independently.

Some common duties of an Operations Executive may include:

Operations Executive Job Description:

• Receive and allocating job orders to Cargo Officer.
• Timely liasing with agents and manage bunkers and terminal loadings.
• Maintaining an organized filing system, managing records, and updating databases.
• Planning the job schedule for smooth operations of the fleet on daily basis.
• Maintain close contact with ship agencies for timely updates.
• Assist in any ad-hoc duties, projects, and activities as and when required.

Overall, an Operations Executive should be able to multitask, work independently, and have excellent communication and organizational skills. This role plays a crucial role in the safe and smooth functioning of the operations department.

Company: Cypress Singapore PAC

Cypress Policy of Trust & Empowerment allows flexible working arrangements that allows lifestyle choices and managing childcare or eldercare needs. Workloads will be allocated taking into consideration of each candidates’ situation. Cypress adopts a one-on-one mentoring programme with junior staffs to guide and enrich them with work related trainings.

Job Title: Audit Manager

Job Description:

We are looking for a highly motivated individual with proven track records of external financial audit and supervisory/ managerial experience.

Duties and Responsibilities:

• Advocate Professional Standards
• Leading and guiding the team with professional standards
• High level of professionalism when providing assurance services
• Analyse and provide resolution to ethical conflicts
• Lead Assurance Engagement
• Develop and manage engagement plan and resource
• Identify impact on the overall engagement plan arising from change in regulations and standards
• Evaluate the key risks in client’s business, and the impact on changes of business environment with relation to clients
• Review audit workpapers to ensure quality and compliance with relevant standards
• Apply professional scepticism and judgement throughout the engagement
• Deliver analytics-driven insights through technology
• Analyse resolutions to significant regulatory accounting and auditing issues
• Review information accompanying the financial statements in accordance with applicable standards

Clients Management

• Manage project timelines and client’s expectations
• Identify new ideas and business solutions to existing clients
• Support and develop client’s relationships

Engagement Team Management

• Provide support and guidance to team members
• Facilitate discussion of ideas

Position Requirements:

• Minimum bachelor’s degree in accounting, finance, or related field
• Professional membership preferred (CA Singapore, ICAEW, ACCA, CPA)
• Minimum 5 years of audit experience in external financial audit
• Demonstrated technical abilities in select areas (SFRS, SSA, Singapore Companies Act)
• Good analytical, interpersonal, time management, research, and communications skills
• Must be able to effectively work with new and changing situations, where there may not always be a readily apparent solution

• Plan, coordinate, execute and manages the general cleaning, dishwashing and plate collecting process, monitoring cleaning logistics and supervising other plate collectors/dishwashers
• Develop and manage positive relationships with client
• Attending meetings with Clients and gathering feedback from stakeholders
• Review work orders and ensure work assignments are done
• Conduct regular On-Job-Training to ensure employees are clear of operations protocol.
• Review and Make Suggestions to enhance service excellence and other operations matters
• Report to the Operations Director
• Any other administration/operation duties may be assigned on ad hoc basis.
• Ableto train staff to operate machinery with a good knowlege of cleaning chemicals.
• Must be able to work long hours on weekens,public holidays and able to work night shift when required.

Join our team at Randstad Sourceright in our leading financial services account, as an Account Manager based in our client's Singapore office. As a pivotal leader within our Recruitment Process Outsourcing (RPO) account, you will focus on managing and building a high-performing team dedicated to hiring senior-level financial professionals.

Key Responsibilities:

• Lead and mentor a team of Talent Advisors, providing guidance and support to ensure strategic talent advisory aligns with the needs of stakeholders and business leaders in the financial services sector.
• Collaborate with hiring managers to understand and define current and future skills requirements, contributing to effective workforce planning.
• Initiate and oversee diverse sourcing activities to ensure a consistent supply of qualified candidates, meeting the unique demands of the insurance and financial services industry.
• Foster strong relationships with hiring managers and candidates, delivering regular updates on the recruitment process.
• Ensure compliance with Applicant Tracking System (ATS) protocols for accurate and real-time data input for candidates.
• Manage end-to-end recruitment processes, including sourcing, screening, qualifying, briefing, preparing candidates, and negotiating remuneration packages.
• Share market insights and competitor intelligence with the team to stay informed on supply and demand trends in the financial services talent market.

About You:

• Proven leadership experience in financial services industry recruitment, with a strong background in recruitment management or account management.
• In-house or Recruitment Process Outsourcing (RPO) experience is essential, with a background in agency recruitment considered advantageous.
• Highly organised, with effective time management skills.
• Thrives in structured environments and follows established processes.

About Randstad Sourceright:

Randstad Sourceright is a global talent leader, providing innovative solutions and expertise to help companies drive growth, execute strategic initiatives, and enhance business agility. Our comprehensive experience covers all aspects of talent acquisition, including permanent employees, contingent, and contractor workforces. We specialize in Managed Services Provider (MSP) programs and Recruitment Process Outsourcing (RPO).

• Achieve sales target and generate sales for the company under Freight Forwarding Division.
• Handle FCL & LCL Sea freight quotations to overseas customers and domestic customers.
• Give timely updates and market trends with all parties involved.
• Assist on providing solutions in all shipment matters.

Requirements:

• Degree and above
• At least 5 years of sales experience in Singapore & Far East market in Logistics, Freight Forwarding, Shipping Industry.
• Proactive, customer focused and excellent communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

About The Company

We are partnering with a tier 1 bank's business banking space that helps clients unlock the potential of their business with a variety of loan options and credit facilities. As part of their continuous growth, they are looking to expand their team of business development manager.

About The Job
As a Cash RM, your job scope would include account opening for corporate clients and cross-selling of business banking products to new and existing clients.

About The Manager/team

You will be a part of a dynamic team and work alongside self-motivated team members. Structured training will be provided.

Skills And Experience Required

An ideal candidates should come with good communication and analytical skills. A diploma is minimally required and at least 2 year of experience in business banking/client acquisition.

To apply online please use the 'apply' function

(EA: 94C3609/ R21103354 )
Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices.

Citi Private Bank (CPB) is dedicated to serving the world’s wealthiest individuals and their families. From 52 locations across 20 countries, we offer our services to more than 14,000 ultra-high net worth clients from nearly 100 nations. Our clients include entrepreneurs, business leaders, executives, their heirs and families, whom we offer customized services to help protect and responsibly grow their wealth. Our unique approach focuses on fewer, larger and more sophisticated clients with an average net worth above $100 million.

Responsibilities:

• Attend and fulfill client enquiries and requests relating to their bank accounts within the expected quality and service standards.
• Support internal enquiries and requests from the various business functions in the Bank in regard to systems, processes, procedures and other banking matters.
• Manage client issues and complaints, and work with relevant stakeholders to resolve these issues in accordance to internal procedures and regulatory standards.
• Engage and work closely with partners and stakeholders in identifying root causes of system outages, process gaps and deficiencies. And follow-up on the implementation of preventive measures to prevent recurrence of issues or problems.
• Support the implementation of business change activities and technology initiatives with close partnerships with business, operations and technology functions.
• Review and facilitate client and staff requests with a risk and control perspective, ensuring that the purpose and nature of these requests are in compliance with internal standards and regulatory expectations/requirements.

Education:

• Bachelor's degree/University degree or equivalent experience

Qualifications:

• Minimum 2 years of relevant banking experience preferred
• Experience in customer experience/client issue and complaint handling management
• Proven investigative and analytical skills
• Possess ability to present concepts and influence/lead change
• Demonstrate clear and concise written and verbal communication skills
• Knowledge of risk and control expectations in a banking environment
• Must be comfortable in handling technical system application issues and enquiries
• Deliver high-quality customer service with focus on client issue management and achieving quality results consistently

An exciting opportunity has arisen in our Hotel for a passionate and enthusiastic Human Resources professional who is driven to learn and develop whilst assisting in delivering the people agenda to our colleagues.

Park Regis Singapore is part of the StayWell Group. We currently we have hotels operating across Australia, Middle East, UK, Singapore, India, Indonesia and Vietnam, with Hotels soon to open in Thailand, Egypt, Dubai and Saudi Arabia.

Park Regis Singapore is currently recruiting for an experienced Human Resources Manager who is able to motivate, lead & support an experienced team, at our 202-room, 4.5 star hotel.

This position presents the opportunity to lead the Human Resources strategies for the Hotel, including a very exciting rebranding in 2024. Responsibilities include managing all Human Resources functions and activities, such as:

• Talent Acquisition: Oversee recruitment, selection, and retention processes.
• Talent Development: Evaluate, implement, and design training programs to enhance organizational capability in alignment with business strategy and goals.
• Reward and Recognition: Drive and regularly review HR solutions, including reward and recognition, employee wellbeing, talent management, and leadership programs.
• Change Management and Development: Continuously review and enhance HR operations and people strategies to maximize outcomes for both individuals and business performance.
• Assist with the rebranding of the Hotel
• Finance – Budgeting and forecasting in the people arena

Skills and experiences that will help you excel in this role:

• Previous experience in a Human Resources role, preferably in a Hotel/Hospitality environment will be well regarded
• Formal HR qualifications
• Excellent written, verbal and interpersonal communication skills
• Demonstrable knowledge of employment advertising such as Job Street and Linkedin
• A good level of proficiency in Microsoft Office Suite, Canva, HRIS
• The ability to handle multiple projects and requests for assistance in an organised manner
• Confidence to work independently and also enjoys collaborating with others
• Genuine desire to learn and grow within the team, taking a “can-do” attitude
• Ability to maintain professionalism and confidentiality of information
• Ability to work under pressure and meet deadlines

If you would like to join our team and enjoy a varied role, then we would love to hear from you.

• Establish and articulate a concise product strategy and roadmap for credit and services offerings.
• Perform thorough market research to pinpoint potential opportunities and threats.
• Oversee the entire product development lifecycle, from conceptualization to launch, and continuous enhancements thereafter.

Requirements:

• Diploma and above
• At least 2 years of experience in project management and product development.
• Proficient in MS Office.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Our client is one of the leading maritime services provider companies and they are now looking for a proactive & experienced Technical Sales Manager to join their team. The candidate is expected to optimize sales and profit of the designated and new customer portfolio and align understanding of customer needs in his/her assigned region. Creates value for customers and key selling points, technical sales process and dealing with advanced technical questions and deal closing. Develop plans and strategies for the customer portfolio while capturing and understanding the needs of the customer. This position will report to the Business Development Manager and requires close cooperation with Operation Team, Customer Services and Credit/Accounts.

Responsibilities

• Drive profitable sales growth on existing customers

• Secure new business from existing customers and hunt for new customers.

• Build sales pipeline and secure sales growth

• Collaborate closely with Customer Services to secure growth on existing accounts, and secure an account team approach

• Collaborate closely with commercial team to secure that customer deals are profitable

• Together with Sales Manager set and reach ambitious targets for own customer portfolio

• Secure full compliance with company sales governance for own portfolio

• Ensure accurate and updated information on own accounts in Salesforce

• Contract management, make sure accounts adhere to all terms, including credit

• Develop sales plans for own client portfolio

• Work closely with the Commercial team to increase sales and develop strong customer relationships

• Secure multilevel entry points with own accounts

• Implement and follow up on campaigns/offers

• Collaborate closely with the Credit team, monitoring and taking corrective actions when needed

• Responsible for ensuring all client accounts have credit approval limits in place in accordance with the Credit Policy and DLA.

• Responsible for credit collections and credit risk management related to client portfolio.

• Co-ordinate for all NDT Testing Business including Quote preparation, NDT testing Plan confirmation, co-ordination with Client

Accountabilities

This position will be measured:

• Agreed sales targets

• Designated Accounts’ sales growth

• Account profitability

• Customer face time (Sales calls)

• Compliance with company Sales Governance

• Total Accounts Receivable and Customer Credit Time

• Customer credit exposure against credit exposure approval limits

• Overdue debt percentage

Requirements

• Bachelor degree. Lack of formal education can be compensated by relevant experience.

• Preferably international sales experience (Prefer to have shipyard and NDT experience)

• Experience of negotiating with customers.

• Proven communication skills and a good command of the English language (verbal and written)

• Proven track record of establishing and maintaining relationships with customers.

• Ability to work independently by planning and organizing own work.

• Ambitious and a strong desire for success with a commercial mindset

• Able to meet deadlines through good time management and allocation of priorities.

• IT literate, with experience from working with excel, MS office, CRM systems etc.

• Highly structured

• Good time management & allocation of priorities

• Results oriented.

To apply, please send your CV to [email protected]

We regret that only shortlisted candidates will be notified.

• Support in receiving and acknowledgement of goods for warehouse.
• Confirm orders and getting proper approvals from management for purchasing

Requirements:

• Diploma and above
• At least 2 years of working experience in warehouse operations

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

• Manage tender works including provide the directions on planning, construction technique, quality of tender submission documents, risk and issue management, tender price negotiation with suppliers and subcons for finalization.
• Assess tender documents, scope of works, checking the feasibility for qualification, financial criteria.
• Prepare presentations, risk matrix, information to top management to get approval for bidding.
• Responsible for the technical & commercial bids as per the tender requirements.

Requirements:

• Degree in Civil Engineering (PE Board recognised)
• At least 8 years of experience working as a Project Manager in Construction/Construction Management handling building projects in Singapore for mega projects.
• Good understanding of all aspects of construction projects effectively and efficiently.
• Strong knowledge of legal issues and safety standards.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

The Vessel Manager at Royal Ocean Marine is responsible for ensuring the efficient and safe management of vessels under their supervision. Key responsibilities include:

• Overseeing the day-to-day operations of assigned vessels
• Managing and supervising vessel personnel
• Ensuring compliance with regulatory and safety requirements
• Monitoring and managing vessel maintenance and repairs
• Managing vessel budgets and expenditures
• Building and maintaining client and subcontractor relationships

• Minimum of 5 years of relevant experience in vessel management
• Degree in Engineering, Marine, Business, or a related field
• Knowledge of regulatory and safety requirements
• Strong organizational and leadership skills
• Excellent communication and interpersonal skills
• Ability to work effectively in a team and independently
• Proactive mindset and ability to multi-task

Chan Chee Meng

EA 07C3069

R1110620

Ability to identify opportunity and form an independent view of areas of opportiunity and concerns and present to the Investment Team.

Partner with investment teams and portfolio company leadership to idenfity value creation initiatives

Define and execute key workstreams to implement value creation

Monitor ongoing reporting to identify issues and opportunities

Serve as a thought partner and leadership resource to portfolio companies by providing guidance in the execution of strategy

Identify and implement new business strategies to improve profitability and ways to improve business processes

Build strong management teams, assist in recruitement for key roles, identify performance issues early and advise on organisation structure gaps

• Overall responsible for tender submission for M&E works from interpretation of specifications, compliances, terms and conditions, drawings and any other relevant document.
• Handle tender clarifications, investigation of clarification response by communicating with relevant stakeholders.
• Support in preparation of presentation slide, technical write up for tender interview.
• Offer Value Engineering solution for MEP works.

Requirements:

• Degree in Mechanical/Electrical Engineering or equivalent
• At least 8 years of tender preparation experience in Building Construction Projects.
• Good technical knowledge in M&E works.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Overseeing the recruiting and hiring process, improving productivity and efficiency and managing quality standards.
• Supervise overall warehouse operations including SG local transportation
• Establish and monitor the basic practice and implementation such as MHE pre- inspection, daily-walk-about in the respective work environment with the support from section leads
• Supervise and monitor WSH monthly reports and take a lead to close any negative findings.
• Receive an external or/and internal escalation upon any deviation or potential risk of deviation from the set KPIs.
• Provide the respective section leads with the relevant guidance and direction whereby how to adjust, correct, or upgrade daily operations.
• Complies with legal, customs & industry certifications/standards requirements on local, bonded & licensed warehousing, material handling, shipping requirements & all safety aspects.
• Ensures that receiving, warehousing, and distribution operations are well coordinated and progressed as planned.
• Delegate the respective tasks to the respective section leads by determining a schedule.
• Monitor the completion of respective project tasks.
• Receive any escalation from the section leads upon any potential delay or obstacles.
• Provide the respective section leads with the relevant advice and guidance for their clear understanding.
• Schedule and arrange any internal session for internal alignments in case of any potential issues, especially the severe ones.
• Properly and timely escalate the potential risks to the direct superior.
• Analyse monthly department P/L starting from sales revenue, direct cost, indirect cost up to gross profit with the direct superior.
• Come up with some proposals to improve our sales or/and cost for further discussion and finalisation with the direct superior.

Job Responsibilities

• Diploma/Degree in Supply Chain, Warehouse Management /Logistics Engineering or other related disciplines
• Minimum 3 to 5 years’ experience in a managerial position in 3PLWarehouse operations.
• Preferably with Operations background to be either spare parts or healthcare settings
• Ability to multi-task in a fast paced environments
• Mature, self-motivated, and able to work independently.
• Ability to motivate & manage a dynamic service-oriented organization.
• Ability to support change in a fast-moving environments & coach organization
• Ability to use the technical skill, process discipline to build & develop service deliverables & capabilities.

Location : East – 5 days

Salary : $5,000.00 - $5,800.00

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be contacted.

Interested candidates, please also forward your resume to [email protected]

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 I RCB No. 200007268E

EA Reg. No. R1107631 Teresa Chan Poh Pin

Description:

Customer relationship management:

• Be the preferred interface between the business / affiliates of the region and various IS/IT teams (MS DSI, Global IT Services and External Providers).
• Build, regularly update and communicate the roadmap for the concerned information systems.
• Assess business requirements and propose solutions, assisting business lines with detailed business cases and opportunity studies.
• In conjunction with Compliance department, BPOs/BPMs and Architecture teams, ensure consistency with MS best practices (including localization of the solutions).
• Enforce mutualization, seek for synergies and standardized solutions.
• Ensure that Company and MS policies are respected, especially concerning Security (including Cybersecurity)
• Define and apply the adequate incident circuit –handles incident escalation and communicate to the affiliates and impacted stakeholders (acts as a Single Point of Contact for major issues).

Project management:

• Applies the MS standard methodology to rollout IS projects in the Asia Pacific and Middle East affiliates. Assist the business throughout systems implementation in all phases: gap analysis, testing phase, change management.
• Define with the business teams and the IT teams the scope, schedule and budget of the project and ensure they are met.
• Actively control work-in-progress, highlight and address any problems affecting a project or the completion dates of each stage of a project. This should include the non IS related tasks of the project such as training, change management, organisational changes.
• Liaise closely with Technical teams and affiliates.
• Ensure proper project reporting through steering committee and formal updates.
• If needed, supplier management (call for tender, RFP, contracts, negotiations, costs, follow-up & steering committees).
• Focus on cost control, propose appropriate analysis and actions to optimize the costs.
• On site (in affiliate) presence may be required during projects (e.g.: main milestones, project meetings…)

Qualifications:

• Ability to manage major IT/IS projects.
• Experience as an interface between business people and IT people.
• Good negotiation skills (ability to find consensus and convince)
• Rigorous work organization and excellent communication skills in English.
• Good documentation and analysis skills.
• 5 years minimum of experience in multicultural IS environment.
• SAP knowledge is a plus.
• Knowledge and understanding of Energy industry (Lubricants, Service Stations, Renewables) is a plus.

If you are interested to explore, kindly contact Mei at [email protected]

Description

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers with USD1.4 trillion in assets. Across Asia, where wealth pools are growing faster than in any other region, HSBC’s wealth revenues grew 12% in 2019 (year-on-year) to USD5.7 billion. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs.

We are currently seeking a high calibre professional to join our team as a Personal Wealth Manager.

Principal Responsibilities

• Maintain customer service excellence, greeting and serving our customers in line with Branch Service Protocol expectations
• Manage customer queries, issues, feedback and complaints with appropriate advice and in line with SLA expectations of Branch Service Protocol, Customer Complaints and other process SLAs as applicable
• Adopt a needs-based approach to provide recommended solutions for retail banking and general insurance products to meet customer's financial needs
• Provide financial planning and advisory services aligning to clients’ needs and investment profile
• Demonstrate strong ability to self-source, develop new business by actively prospecting for new clients and referrals, and leveraging your existing network to generate New to Bank leads
• Fulfilling clients necessitates while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics
• Understand and exercise Know Your Customer and Customer Due Diligence procedures when onboarding customers to ensure they are suitable clientele for HSBC
• Be a digital banking champion through promoting and educating our customers in using self-service channels such as Internet Banking, Phone Banking and Automated Teller Machines
• Respond to customers’ queries on home loan and other international banking needs and refer them to the right channels as appropriate
• Ensure data entry and operational transactions are executed expeditiously, with minimal errors and in compliance with audit and statutory guidelines

Compliance, Risk & Control

• Ensure that KYC/AML and other compliance norms are strictly adhere to
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding the bank, its clients and assets by driving compliance with applicable laws, rules & regulations adhering to Policy, applying sound ethical judgement regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency
• Attend to the operational needs of the branch and business where required by line managers or Branch Director

Customers /Stakeholders

• Take ownership for the customer’s purpose of visit to HSBC and deliver an effective solution
• Maintain highest standard of excellence in client service in line with Branch Service Protocol expectations
• Meet SLAs for all processes where applicable
• Improve customer experience by collating customer feedback, identifying deficiencies in any area e.g. Operational, administrative, processes and competitiveness of products and services vis-à-vis the market
• Improve customer experience in processes, systems, operations and administration without comprising on business risks by giving suggestions and feedback
• Enhance competitiveness of products and services to relevant product teams by giving suggestions and feedback

Business Processes

• Ensure that sales & operations are undertaken in accordance with HSBC Bank plc FIM, BIM and Credit Policy Manual appropriate lending guidelines
• Manage operational risk, by using relevant MI to identify risk situations and take any appropriate action to minimise loss

Qualifications

• Diploma/Degree qualification with relevant customer service experience
• New graduate and/or with proven sales experience is a plus
• Excellent interpersonal and communication skills, coupled with adaptability and willingness to learn
• Highly driven to excel in both customer service and sales, thriving in a focused and fast paced environment

To be considered for this role, the relevant rights to work in Singapore is required.

The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regards to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000JPNZ

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/embed/zjrWwmYbXqo

Description

Some careers shine brighter than others

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers with USD1.4 trillion in assets. Across Asia, where wealth pools are growing faster than in any other region, HSBC’s wealth revenues grew 12% in 2019 (year-on-year) to USD5.7 billion. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs.

We are currently seeking a high calibre professional to join our team as a Senior Premier Relationship Manager (Offshore).

Principal Responsibilities

• Maintain customer service excellence, greeting and serving our customers in line with Branch Service Protocol expectations
• Manage customer queries, issues, feedback and complaints with appropriate advice and in line with SLA expectations of Branch Service Protocol, Customer Complaints and other process SLAs as applicable
• Adopt a needs-based approach to provide recommended solutions/referral for retail banking and general insurance products to meet customer's financial needs
• Working closely with other members of the Wealth Management team, such as investment, insurance, treasury specialists to provide holistic solutions to our onshore banking premier clients
• Provide premier clients with regular market updates, endeavouring to understand our clients’ financial needs and recommending appropriate wealth management products accordingly
• Provide financial planning and advisory services aligning to clients’ needs and investment profile
• Embarking on a proactive relationship management to strengthen and deepen relationship with existing customers, hence building a strong foundation for customer growth
• Ensure coverage of all relationships through client’s engagement, risk profiling and financial planning
• Understand customers’ banking and financial needs and recommend suitable solutions to meet these needs
• Demonstrate strong ability to self-source, develop new business by actively prospecting for new clients and referrals, and leveraging your existing network to generate New to Bank leads
• Fulfilling clients necessitates while providing an exceptional client experience is the expected behaviour from all our employees and it will be measured by specific metrics
• Deals with most problems independently and has some latitude to solve complex problems

Compliance, Risk & Control

• Ensure that KYC/AML and other compliance norms are strictly adhere to
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding the bank, its clients and assets by driving compliance with applicable laws, rules & regulations adhering to Policy, applying sound ethical judgement regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency

Customers /Stakeholders

• Take ownership for the customer’s purpose of visit to HSBC and deliver an effective solution
• Maintain highest standard of excellence in client service in line with Branch Service Protocol expectations
• Meet SLAs for all processes where applicable
• Improve customer experience by collating customer feedback, identifying deficiencies in any area e.g. Operational, administrative, processes and competitiveness of products and services vis-à-vis the market
• Improve customer experience in processes, systems, operations and administration without comprising on business risks by giving suggestions and feedback
• Enhance competitiveness of products and services to relevant product teams by giving suggestions and feedback
• Business Processes
• Ensure that sales & operations are undertaken in accordance with HSBC Bank plc FIM, BIM and Credit Policy Manual appropriate lending guidelines
• Manage operational risk, by using relevant MI to identify risk situations and take any appropriate action to minimize loss

Qualifications

• The successful candidate has strong academic qualifications and over 3 years of work experience in Wealth Management with a proven track record of managing clients’ portfolio (Premier banking)
• Strong understanding of financial markets and investment products
• Strong interpersonal relationship skills to be able to work individually as well as to collaborate with stakeholders to meet the needs of these clients
• Highly driven and possess the ability to succeed within a challenging environment
• Outgoing disposition, well-equipped with good communication and interpersonal skills
• Down to earth and resilient individual with an entrepreneurial and collaborative mindset who is able to work independently and in a strong team environment
• Highly driven to excel and be able to thrive within a challenging environment by effectively recognizing customers' personal banking and wealth management needs

The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regards to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis. For more information about the enhanced vetting for this role, please contact the recruiter for this role.

To be considered for this role, the relevant rights to work in Singapore is required.

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000JPLZ

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/embed/zjrWwmYbXqo

About Ferrari Group

As a one-stop service provider specializing in shipping, integrated logistics and high value-added services for precious goods worldwide, Ferrari Group is a leading corporation in the freight forwarding business for luxury clients.

Founded in Italy, now headquartered in London, UK, Ferrari group has a network of offices and agents in over 80 cities.

The Singapore office, with 3 offices across the city, is seeking talents to join our team in our expansion project.

Responsibilities

• Establishing and developing new accounts/ businesses.
• Maintaining and developing relationships with new and existing customers.
• Carrying out sales calls/ sales visits.
• Visiting potential customers/ preparing quotations and proposals.
• Preparing weekly & monthly sales reports.
• Gathering market and customer information on current and future trends.
• Handling day to day customer enquiries, order takings, in-house system data entry.
• Providing consistent interaction with clients to create and maintain customer relations.
• Actively promote the company's services and participate in sales activities.
• Ensuring company announcements, products, services, rates, policies and operational changes are communicated to customers on a timely basis.
• Data analysis & tracking.
• Supporting periodic KPI reports.
• Working closely with operations to ensure timely completion of services.
• Travelling as and when required for overseas business trips and events.
• Any other related functions to shipments co-ordination and ad-hoc duties.

Requirements:

• Minimum Diploma preferably in logistics, supply chain or business studies
• Fluent in spoken and written English
• Service focused and customer-oriented with strong interpersonal skills
• Self-driven, analytical and able to perform with minimal supervision
• Equally motivated by working independently as well as collaborating in a team
• Cheerful and pleasant disposition
• Computer Literacy (Microsoft Excel, Word, Powerpoint, etc)

Industry: FMCG
Location: Tuas
Working Hours: 8.30AM – 5.30PM (Mon-Fri) / 8.30AM – 12.30PM (Sat)
5.5 days / week – Saturday will be WFH arrangement unless deem necessary to come back to office. (Transport provided at Nex Mrt station & Jurong East Mrt station)
Basic Up to $2700 + Bonus

Job Responsibilities:

• SAP (Operation System) – Generating of sales order, purchase order and delivery order invoices
• Providing sales administrative support to the sales department
• Daily Order Entry / Taking orders from customers
• Coordinate with the logistics team to ensure order fulfilment and customer satisfaction
• Handling of inbound phone calls and emails from clients
• Generating reports
• Othe adhoc duties

Requirements:

• Min G.C.E. N level or NITEC in any discipline
• No experience is welcome to apply (Training provided)
• Proficient in MS Office applications
• Basic computer Skill

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

We regret that only shortlisted candidates will be notified. Please send your updated CV to [email protected]

EA Personnel: Wong Kaili (Kylie)

EA Registration No.: R21100484

People Profilers Pte Ltd
20 Cecil St, #08-09, PLUS Building, Singapore 049705
EA Licence Number: 02C4944
Tel: 6950 9749