The incumbent will be part of the Local Worker Advisory team with the Tripartite Alliance for Dispute Management (TADM).

Job responsibilities:

• Provide advisory services on labour legislations, tripartite guidelines and employment practices (over email, phone, video conference and in person);
• Advise customers on matters related to employment disputes and give guidance on options and possible recourse to the disputes and follow through with the case till closure;
• Assist to file employment related claims on behalf of the customer;
• Fact find and assess contractual terminations and involuntary resignations on wrongful dismissal follow through with the cases till closure;
• Develop and maintain accurate customer related information into databases;
• Undertake process improvement and/or ad hoc projects where required.

Job requirements:

• Prior 2-3 years’ experience in human resources, customer service or counselling is an added advantage.
• Able to handle difficult customers and/or sensitive issues calmly, empathetically and professionally. You should have a positive attitude and an interest in helping people.
• Must be meticulous and possess good analytical and problem-solving skills.
• Able to communicate well and write concisely.
• Must be a team player who can work with both internal and external stakeholders.
• Proficient in basic IT programmes like MS Excel, Word, Powerpoint & Outlook.

The position offered will be commensurate with the candidate’s experience and suitability.

Only shortlisted candidates will be notified.

Role Summary

The Procurement Excellence Manager is a regional role responsible for developing and implementing strategies/principles/practices/tools/processes across the procurement discipline to drive global transformation and ensure the function meets its commitments to the organization. By influencing at the platform level, this position drives actions that bring about improvements which may include, but are not limited to quality, delivery, growth and margin expansion. The role holder will work closely with the Platform Supply Chain Directors/Managers as well as with Shared Service Finance to drive a Procure-to-Pay (PTP) solution for Flowserve.

Responsibilities & Requirements

• Champion cultural change across the Procurement discipline – lead with purpose, core values, and behaviours to promote and fully imbed a professional Procurement mindset within all employees across supply chain
• Together with the rest of the Procurement Excellence team, build relationships and lead with expert consultation, collaboration, and guidance, leading across platforms and functions with an enterprise mindset
• Own and deliver enterprise level programs aligned to the advancement of the procurement function, including but not limited to:
• Procurement Optimization Initiatives
  • Intercompany Procurement
  • Inventory Optimization activities
  • Site Supply Chain Maturity actions; &
  • Supply Chain Systems Integration
• Continuously improve productivity and efficiency of processes throughout the procurement organization
• Provide functional leadership and peer group alignment, where appropriate and needed
• Apply ethical company standards
• Develop, deploy, and govern a Procurement Continuous Improvement Program
• Deliver a world class framework to drive procurement excellence across Flowserve
• Successful deployment of new systems and processes related to Procurement
• Improvement in all Procurement related KPIs
• Other duties as assigned

Preferred Experience / Skills

• Experience in Supply Chain / Procurement oriented roles
• Experience leading a team
• Manufacturing, Aerospace, Engineering, or related business experience
• Very good command on both commercial and technical areas of Supply Chain
• Very good commercial acumen and negotiation skills
• Proficiency in Project Management
• Knowledge and good relationship of supply base in the region
• Understanding of market dynamics
• Geographically mobile for development opportunities
• Expertise with MS Outlook, Word, Excel, and PowerPoint
• Knowledge of SAP and sourcing tools like Ariba
• BS or BA Degree in relevant field and 8-10 years relevant experience

Job Responsibilities:

1) Maintain good relationships with customers and handle their request and expectation effectively.

2) Work with internal team (Project Management Team,Customer Service Team, Engineering Team) for customers’ RFQs.

3) Compile and update internal sales progress to Manager.

4) Foster a collaborative environment within the organization.

5) Ensure Customers order demand are achieved.

6) Meet the target given for assigned/new customer account.

7) Seek for new customers for business growth in medical and automotive industry.

Job Requirements:

1) 3-5yrs relevant experiences.

2) Mechanical/Tooling/Injection Molding/Manufacturing knowledge.

3) Good communication (written and oral) and interpersonal skill. Able to communicate with all levels.

4) Multi-tasking and good time management skill.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job responsibilities:

The officer is part of the team responsible for processing employment claims at the Tripartite Alliance for Dispute Management (TADM). The job entails customer service, access the feasibility of executing Writ of Seizure and Sale (WSS) and case processing work.

The officer will monitor payment for Settlement Agreements (SAs) and Employment Claims Tribunals (ECT) orders. The officer will assess the cases and provide timely assistance and advice to the workers.

The officer will respond to case specific queries and be involved in ad-hoc projects relating to IT needs, process reviews and customer service initiatives.

Job requirements:

• Able to handle customers in a responsive and professional manner
• Able to communicate well and write concisely
• Team-player with good interpersonal skills and able to work independently
• Possess good analytical and problem-solving skills
• Proficient in basic IT programmes like MS Excel, Word, Powerpoint & Outlook

Kindly state your expected salary in your resume. The position offered will be commensurate with the candidate’s experience and suitability.

Are you ready to drive your career forward in the driving world of transportation? Our company is in search of an Administrative Assistant to join our team and play an important role in our ongoing success.

5 days’ work week
8:30AM to 5:30PM
Work Location: 8 Gul Circle
Company Transport Provided (From Joo Koon MRT)

Your responsibilities will include but not limited to:

• Answering calls, responding to emails and managing correspondence
• Drivers' salary computation
• Consolidating and meticulously recording delivery orders and related documents
• Inputting data into the system for invoicing and liaison with the finance department
• Coordinating payment transactions to clients to ensure timely payment
• Compiling and preparing reports for the Department Manager
• Data recording of drivers’ daily trip details, trailer usage and diesel consumption data for team reports
• Maintain weekly report updates
• Schedule and coordinate appointments, meetings and arrangements for department members
• Assisting in the preparation and organization of departmental documents and reports
• Maintain accurate records and databases including filing and data entry

To succeed in this role, you should possess the following qualifications and skills:

• Minimum a full GCE “O”/”N” level certificate
• Minimum 2 years of relevant working experience preferably in the transportation or logistics industry
• Proficiency in data entry and in Microsoft Office applications
• Excellent communication and interpersonal skills
• Meticulous attention to detail and ability to multitask
• Capability to work both independently and collaboratively in a fast-paced environment

If you are a dedicated individual with a positive attitude and ready to begin an exciting journey with a forward-thinking company and make a real impact in the transportation sector, we would love to hear from you!

Let's drive excellence together!

To apply, click the "Apply" button or alternatively, send your updated resume via whatsapp to +65 9878 7617 and state the job position you are applying for.

Note: ONLY shortlisted candidates will be contacted for further selection processes.

An exciting opportunity has become available for a Manager, Digital Acquisition, MEA to join our team. This role will be based in Singapore and will be reporting directly to the Director of Digital Acquisition, MEA APAC and is responsible for the implementation and analysis of Accor’s digital acquisition activities (including SEA, metasearch, affiliation, and retargeting) across MEA region.  

Other responsibilities that this role will have includes driving lever performance, managing agency partners to improve campaign efficiency and deliver incremental revenue growth. The role will work global acquisition teams and agencies/media partners in region, ensuring that new hotels are onboarded into the digital acquisition performance funding program.  

It consists in analyzing and implementing the digital acquisition strategy in all countries across MEA (and overseas towards MEA hotels) to acquire and retain guest by targeting them across the customer journey and support in the delivery of the strategy and performance for the entire MEA APAC region. 

The Manager, Digital Acquisition leads the regional partnership with the appointed media agencies and key publishers, the role will provide guidance and support to the digital teams in countries and is responsible for the digital acquisition campaign and deliverable through defined KPIs.

Getting to know the role and your responsibilities: 

Optimize Online Advertising and Acquisition Strategy Across MEA 

• Analyze & optimize the investment strategy across online channels paid search, metasearch, affiliates, retargeting & App download campaigns in order to acquire new customers and retain existing customers and loyalty members at the best cost. 

• Optimize towards business goals by type of activity on a yearly basis. 

• Monitor & adapt the campaign strategy based on the current situation of the region/market. 

• Proactively initiate pilots with new publishers/technology in order to optimize investments towards business goals. 

• Develop advanced audience targeting techniques in order to further optimize investment.  

• Animate global JBP (mainly Google, Microsoft, etc.) regionally. 

• Project management: ability to prioritize and manage multiple demands in a challenging environment. 

• Consolidation and management of local budget sources & fees. 

Manage Hub Digital Acquisition Campaigns 

• Ensuring alignment with the full-funnel strategy and objectives of the company 

• Is a Point of Contact (POC) to the agencies for Acquisition and App download campaigns.

• Ensure deep understanding of the Digital Acquisition and operational requirements. 

• Support the Hotel digital marketing teams in their Acquisition channel optimization & analysis. 

• Monitor investment performance on a regular basis against business goals as defined in the strategy (reach, Impression share, ROI etc.) 

• Develop deep analysis of investment performance using all tools available (GA360, Kenshoo, Tableau, Cognos, Omniture etc.) in order to optimize overall web direct business. 

Share Strategy and Performance with Global Acquisition Team 

• Help co-design the global advertising and acquisition strategy. 

• Communicate animation plan. 

• Support MEA APAC Digital Acquisition performance review 

• Represent MEA in key meetings. 

Follow Market Trends and Best Practices 

• Be aware of competitors activities. 

• Follow proactively new products, tools, and publishers to keep Accor at the forefront of innovation. 

Co-Responsible for the Regional MEA Online Digital Acquisition Budget 

• Optimize and monitor the regional Acquisition budget. 

• Provide guidance on country and hotels Acquisition budgets.

An exciting opportunity has become available for a Manager, Digital Media, Asia to join our team. This role will be based in Singapore and will be reporting directly to the Director of Digital Media, MEA APAC and is responsible for optimizing online media to generate quality traffic to Accor direct platforms that converts into Room Nights/Revenue to Accor hotels in Middle East, Africa, Turkey, Asia and Pacific (MEA APAC). 

It consists of implementing and analyzing Accor’s digital media strategy in all countries across MEA APAC to acquire and retain guests by targeting them across the customer journey and support in the delivery of the strategy and performance for the entire region. 

The Digital Media Manager is responsible for supporting the relationship with appointed media agencies and key publishers, plus identifying new paid media opportunities within region. The position also provides strategic guidance and support to the digital media teams in countries and is responsible for the performance of paid media campaigns and deliverables through defined KPIs.

Getting to know the role and your responsibilities: 

Executing and Optimizing MEA APAC Paid Media 

• Briefing, analyzing and challenging agencies to deliver innovative and effective media plans across online display (including programmatic and paid social). 

• Leading the alignment on media KPIs to ensure all paid media is measurable. 

• Conducting research and audience analysis to identify target demographics and optimal media channels. 

• Identifying and sharing best practice media strategies to improve media performance across MEA APAC 

• Implementing strategies to acquire new customers and retain existing customers and loyalty members at the best cost. 

• Analyse and report on campaign media performance to align with business KPIs on a monthly, quarterly, and annual cadence. 

• Monitor & adapt the media campaign strategies based on the current situation of the region/market. 

Strengthening Media Partner Relationships on Behalf of Accor 

• Is a Point of Contact (POC) to the agencies. 

• Actively participates on partner calls to improve performance and identify new opportunities. 

• Regularly tracks media trends and competitors in priority markets, to support the growth of Accor’s media network. 

• Proactively initiates a test and learn methodology/calendar. 

• Participates in negotiations for co-funded media pilots. 

• Fosters strong relationships with agencies. 

• Represents Accor MEA APAC in meetings. 

Collaborating with Global Media & HUB Ecommerce/Marketing Teams to Reach Business and Campaign Objectives and Priorities 

• Responsible for the ongoing measurement of paid media using Accor specific dashboards and tools (Tableau, Sprinklr). 

• Implements fast local adoption of Global Joint Business Plans and objectives, adjusting to meet local specificities (including Google, Meta, Microsoft). 

• Communicates animation plans. 

• Ensures alignment with the full-funnel strategy and objectives of the company. 

• Supports the tracking and attribution of media activities to support ongoing investment (ie. Ekimetrics). 

• Ensures a deep understanding of paid media and operational requirements, including tag / pixel implementation procedures. 

• Supports the in-country digital media teams in their media optimisation & analysis, including channel and audience targeting recommendations. 

• Develops deep analysis of digital media to optimize overall web direct business. 

Supporting Growth and Innovation 

• Staying up to date with digital media trends, competition, and potential new channels, including updates to social media marketing, attribution, targeting, and programmatic media buying. 

• Supporting the implementation of transversal projects of DCO, data-sharing and cookie less targeting, to generate incremental revenue. 

• Identifying and adapting a streamlined campaign reporting template for MEA APAC. 

• Project management: ability to prioritize and manage multiple demands in a challenging environment. 

• Successfully complete training programs as required and identify new training/upskilling opportunities to align with the role. 

Managing Media Investments and Accounting Requirements 

• Implementing and managing the budget and financial processing requirements to meet budget guidelines. 

• Respecting and following internal accounting processes & objectives. 

• Provide guidance on country and hotels media budgets. 

• Identification of local business needs to support visibility.  

• Consolidation and management of local budget sources & fees. 

Verisk Maplecroft’s data-driven solutions enable multinational companies to identify and manage the key political, human rights, economic, and environmental risks impacting their operations, supply chains, and investments. As part of the Verisk Analytics family, we are aligned with the world’s leading data analytics organization. Together, we aim to give our clients the insight they need to make better, data-driven decisions through unrivaled analysis and advice.

Role Purpose
This role will manage Maplecroft’s existing and growing business in Oceania and will be responsible for retaining and growing client revenue and relationships primarily in Australia, New Zealand, and Papua New Guinea.

Role Focus

The role will focus on retaining and growing clients through a variety of mechanisms, e.g. in-person, phone and web based solutions.  The successful candidate will also ultimately be expected to recognise upsell and cross selling opportunities within these accounts from both a research and consulting perspective and work with the wider Sales & Marketing team to realise these opportunities.  The position will be based in Singapore with regular quarterly travel (~15%) to Oceania.

Main Responsibilities

• Grow and maintain sales while maximising profitability of Maplecroft’s offerings by successfully managing an extensive client portfolio;
• Develop strategy to assure client retention and revenue growth;
• Taking ownership of client engagement and ensuring the client interactions are coordinated across sales and marketing, client services, research and consulting to develop more scalable engagement techniques with these clients e.g. online training and one-to-many initiatives;
• Provide feedback on established products and services to relevant internal departments;
• Recognise competitive threats and mitigate risks, as well as feeding back intelligence to the relevant research and product teams;
• Increase users and usage across the portfolio;
• Ensure all relevant entries and transactions are completed in Salesforce, including accurate pipeline management;
• Renew existing services with each client in a timely manner – ensuring all renewals are closed ahead of the renewal date;
• Identify opportunities for cross-sell of the existing Maplecroft portfolio.

• Key account planning, development and management
• Act as main link resource to client.
• Develop and maintain close relationships and communication with decision makers of client / CRM
• Advise senior management of client status, problems, and opportunities
• Quality control of all deliverables to the client
• Develop, implement, coordinate, and manage research services projects
• Develop the proposal and prepare budget/cost
• Questionnaire, interview/discussion guide design
• Analyze and evaluate results
• Develop a conclusion and solid recommendation
• Present and report on work from the proposal to the analysis stage
• Control costs/budgeting
• Ensure company processes and compliance are followed
• Responsible for the morale, productivity, and efficiency of team
• Any other tasks assigned by the Commercial Director

• Ensure smooth operation of the Front Office
• Be responsible for directing, coordinating, and monitoring the overall Front Office operation as directed by Executive Assistant Manager/General Manager to meet the service standards of the Hotel
• Contribute to guest satisfaction by providing a high standard of service in line with norms and procedures through TRUST YOU and Key Performance Index set by Accor
• Assist Front Office Manager with projects related to Front Office as and when required and meeting up with datelines
• Identify personnel development to have trained and qualified staff to consistently maintain and increase the Hotel’s service
• Take charge of the ACDC program and work closely with Front Office Manager
• Work with the Director of Sales and Assistant/Reservations Manager and take full control of the Front Office operations in the event of overbooking, should the need to transfer guests to other hotels
• Be responsible for the safety and security of guests, employees, and the hotel assets

About the job

Leading, developing and managing the Recovery work in the store by working together with the other functions of the store to prevent the occurrence of unnecessary costs to assets and to give products a second chance while keeping bottom line profits and sustainability in mind.

Your assignment

• You strive to minimise the financial loss of damaged in the store and try to maximise the financial recovery by repacking and moving goods back to stock or assemble, price and sell goods in the As-Is shop.
• You work closely with other functions in handling damages in my store and together identify the root cause of recurring damages and take appropriate action to minimise the reoccurrence of these in future.
• You ensure the Recovery is always a safe and secure environment for visitors and co-workers and that our property is safeguarded, and you are conscious of safety at all times in our store.
• You are proactive in using all the information and tools available, to ensure a multidimensional approach to steering the business in order to achieve growth and sustained long term profitability with our customers in focus.
• You co-operate across functions to ensure everyone understands and contributes to the process with focus on prevention, revenue and sustainability.

• Support and deliver business performance delivery by ensuring always on plan in each markets to win big events Mega campaigns, single digit campaigns, PrimeDay, BlackFriday, etc. Support new innovations launch, improve product mix.

• Deliver Pureplayer & Marketplace fundamentals & CASA target, by identifying gap and defining action plan by market

• Define need for channels’ differentiated assortment (incl SIOC) or exclusive eCOM portfolio and ensure perfect execution in markets

• Deliver MarketShares targets, by winning the Search and Conversion against competition, ensuring in close collaboration with Global Digital Media Team an always on integrated strategy of sufficient Media and Commercial activations

• Lead and drive the development of overall digital marketing strategy & plans for ecommerce and (future) total company (offline & online) channel in ASIA/ SEA.

• Start developing a centralized relationship with key regional customers ie Lazada, Shopee- Media + Sales to leverage partnerships at benefits of markets, driving clarity, simplicity and cost efficiency

• Develop relevant commercial, shoppers, digital & performance marketing regional playbooks Playbook with bi-annual release made of fresh updates and JDE learnings

• Work closely with the markets to share best learnings and reapply

• Insights sharing with the markets

• Identify and activate emerging customers’ platforms, ie livestream

• Identify emerging media consumption and consumer engagement trends, share learnings and recommend actions on media execute on to local markets

Responsibilities:

YCH Group is looking for a dynamic individual who is keen to join a growing and fast-paced organization within the supply chain and logistics industry, and is willing to play a paramount role in supporting the QA team.

This candidate will take up a dual role, overseeing as a Pharmacist and a quality assurance manager within YCH Group:

Pharmacist Roles and Responsibilities:
1. Provide insights of Singapore healthcare industry landscape (Current & future)
2. Provide expertise and knowledge regarding key healthcare procurement system, cycle and supply chain requirements.
3. Main role is to administer, authorize and control of our inbound and outbound of vaccines to our customers.
4. Manage and maintain paperwork records for all drug recalls and corrective and preventive actions verification (if any).
5. Represent the company (together with Operations) in external meetings/discussions requiring pharmacist presence and expertise (e.g. Vendor meeting, meeting with new/prospective customer).
6. Support for migration/shifting operations on therapeutic and pharmaceutical products as per operations required.

QA Roles and Responsibilities:
7. Work jointly with operations, to ensure that SOPs (e.g. relating to receiving, storing and issuing functions) are compliant to local, global and customer requirements (e.g. HSA, GDP, Therapeutic license)
8. Audit processes (e.g. relating to receiving, storing, issuing, and inventory control functions) and documentation, for compliance, traceability and accountability.
9. Application of relevant licenses for the company if necessary.
10. Ensure the ISO 9001 Quality Management System in the company is in place.
11. Site QA monthly reporting, monitoring and follow up.
12. Train internal quality auditor based on the ISO 9001 requirement.
13. Any other tasks as assigned by manager.

JOB REQUIREMENTS:
• Active Singapore-registered pharmacist
• At least 1 year QA working experience in a similar capacity
• Min. Degree holder

Seeking a driven and fit personnel. The candidate will be reporting to the Manager and supervising all functions of pickup and delivery in Qxpress.

Job Responsibilities:

• Require to support pickup and delivery at times (Need to drive Class 4 truck).
• Monitoring all pickup First mile and last mile deliveries.
• Require a willingness to lead, take charge, and offer opinions and direction
• Ensure that the team maintains high level of competence and operational excellence
• Serve as primary contact for customer inquiries and concerns
• Ensure the compliance of safety policies and standard operations procedures

Job Requirements:

• Minimum of 1 year(s) of working experience in relevant field, candidate who are keen in logistics work will also be considered
• Must be physically fit to load and unload parcels.
• Strong time management skills
• Meticulous and detail-oriented
• Ability to communicate with all partners via calls and emails
• Ability to complete multitask within given timeline
• Singaporeans Only.
• Must possessed a Class 4 license (Must be able to drive 24ft tailgate truck)

Remuneration:

• Basic Salary - $1,800 (Probation) to $2,000 (confirmed)
• Attendance Incentive: $200 monthly for good attendance! (No lateness or absence)
• Performance Incentive: $100 monthly depending on performance appraisal
• Tenure allowance - after 1st/2nd/3rd year anniversary of employment the employee is eligible for $150-$500/monthly tenure allowances
• Supervisor allowance - $15/working day
• Driving allowance - $15/working day
• Mobile Allowance
• Meal Allowance for overtime more than 2 hours on top of normal working hours - $10
• Eligible for Overtime pay

Other information:

• 12 days annual leave
• Standard Sick Leave & Hospitalization & Child Care leave, Marriage leave,Paternity Leave, Maternity Leave

Working Hours: 5.5 days/week

• Monday to Friday : 9am to 6pm
• Saturday : 9am to 1pm

Please submit your updated resume through the Apply Now link. All other candidates will also be considered if shown keen interest in logistics work.

- Updating data eg.vessel/returning details, assign job, respond to customer enquires.
- Ensuring smooth planning, dispatch jobs to driver import/export/transhipment.
- Using IT systems: Order Management Systems to manage driver and order movements.
- Minimizing disruption and resolving any unscheduled delay.
- Any other ad-hoc duties.

SERVICE ENGINEER

Background

Framo Singapore Pte Ltd was established in 1982 and is a subsidiary branch office of Framo AS which is a Norwegian based company and market leader in the manufacture of high-tech pumping systems for the chemical/product tanker market and oil & gas industry. Framo AS is a part of the Alfa Laval concern.

Framo Singapore Pte Ltd deals with the aftersales service, commissioning, repairs and inspections of these pumping systems as well as customer follow up and support.

Working place will be at our premises in Tuas.

Duties

- Perform inspections and testing of Framo pumping systems on board vessels.

- Carry out troubleshooting and repairs on Framo systems, both electrical and mechanical.

- Assist with repairs & overhauls of various types of Framo equipment in our workshop.

- Participate in vessel dockings and commissioning work at shipyard.

- Perform work at offshore installations as required.

- Prepare professional reports from attended jobs.

Qualifications

- Knowledge in PLC based control systems and/or Hydraulic systems.

- Automation or instrumentation experience an advantage.

- Diploma or Nitec in Mechanical/ electrical/marine engineering or similar.

- Good command of English both verbally and written.

Requirements

- Willing to travel overseas and work flexible hours on occasions.

- Can work both independently and as a team.

- National service (if applicable) to be completed.

- Physically fit.

We offer

- We can offer an exciting and challenging position in a solid, well-established company, working with good colleagues in a great working environment.

- A world leading and high standard products well known to the marked.

- Working with a high standard service organization.

- Competitive salary package.

- Internal training will be given.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

ALATAS is an international crane & deck machinery repair specialist and offers crane and deck machinery related repair services and parts supply to the Merchant Marine- and Offshore industry.

Alatas Crane Services operates out of 14 offices worldwide. We offer field service repairs, inspections, overload load testing, dry-dock repair

supervision, component repairs, spare parts supply, technical support as well as supply of new cranes and upgrades to existing ones.

Our multi-disciplined Service Engineers are professionals in their field and are available attend to and solve crane and deck machinery problems of any kind.

To support our Marine Deck Machinery Service operations, we are employing experienced Senior Service Engineer - Ship Cranes as follows:

JOB DESCRIPTION:

• To carry out field service attendances to troubleshoot & repair Deck Cranes, Grabs, Windlasses, Hatch Cover Hydraulics and Davits.

REQUIREMENTS:

The successful candidate will have solid working experience with marine crane and deck machinery makers such as:

• MacGREGOR
• IHI
• MITSUBISHI
• LIEBHERR
• TTS MARINE
• TSUJI
• HATLAPA
• PUSNES, NIPPON PUSNES
• etc.

THE SUCCESSFUL CANDIDATE WILL HAVE:

• Ship Electricians are welcome to apply.
• Min 5 years' experience in inspection, troubleshooting and repairing Marine Cranes, Windlasses & other hydraulic systems.
• In-depth knowledge and understanding of PLC controlled electro-hydraulic cranes & hydraulic machinery.
• Able to read and comprehend electric and hydraulic diagrams.
• Able to independently troubleshoot electrical, hydraulic and mechanical problems.
• Able to supervise a team of mechanics and carry out large repair projects as Lead Engineer on board, on voyage and in Ship Yards.
• Able to write technical reports and able to communicate with owners' representatives.
• Sailing experience as Electrical Officer (E/O) on bulker vessels equipped with deck cranes will be an added advantage
• Previous employment as service engineer with one of the leading deck crane manufacturers will be an added advantage.
• Experience with variable frequency drives (VFD) will be an added advantage

A) Customer Service

1. Process Customer Orders

- Prepare Sales Order, Purchase Order, Delivery Order

- Request for product samples (if required by customer)

2. Follow Up with Customer on order forecast / update delivery status

3. Handle customer enquiries/ feedback (via email, attend to phone calls)

B) Shipping & Logistics

1. Shipping arrangements

- Prepare container cubing list

- Liaise with Forwarders for booking of containers & trucking arrangements

- Ensure shipping documents are complete (from affiliates / working partner)

- Prepare shipping documents

- Assist in Cost Control: freight rates comparison – to provide monthly updates to management

2. Delivery arrangements

- Coordinate with working partners on delivery arrangements

- Check delivery schedule to ensure delivery is on time

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Roles & Responsibilities :

1. To establish and implement IKM Testing Business Strategies and Objectives.
2. Participation in all major technical, cost, scheduling, and performance decisions.
3. Analyse all tender documents and study the technical aspect of work, method and projects equipment to be utilised.
4. Identify the critical projects activities/services.
5. Evaluation of project proposals.
6. Responsible for monitoring/coordinating/managing all aspects of projects.
7. Providing technical direction to the project team.
8. Establishment of effective method of evaluating and monitoring task accomplishments throughout the project.
9. Development of existing and new services.
10. Define all operational requirements within Company and verify that all actions are performed in accordance with procedures and deadlines.
11. Maintain Integrated Management System and ensure compliance with regulatory requirements.
12. Operational support to sales and bids activities.
13. Provide managerial and technical direction to the project teams where IKM Testing operate.
14. Responsible for the management of all equipment, operational personnel, yard and maintenance staff.
15. To ensure that the projects teams conduct engineering to a high level of professionalism.
16. Responsible for ensuring that Project Managers manage all aspects of the contracts under their responsibility, including strong financial control.
17. Responsible for monitoring that adequate resources and management system procedures are in place to ensure that the correct equipment and competent personnel are mobilized and demobilized on time, in a safe and efficient manner.
18. To act as a liaison between the project team on location and the client or internal support services when required.
19. When required, travel to client meetings, site visits, safety inspections, foreign facility visits etc.

Requirements:

• 8 years’ experience of Oil and Gas Industry with a relevant Engineering / Management qualification.
• Minimum 5 years’ experience gained within a project management capacity.
• Operationally experienced at a senior level within a service industry.
• Prior project experience and good management skills.
• Good team, leadership and organizational and speaker/presentation skills.
• Able to influence and mentor a talented team.

Duties.

• To key in job orders into Transport Management System (TMS), Container Chain before job execution by Operations Team
• To handle all operations administration duties in a timely manner. E.g. check and inform Operations team on Vessel ETA, check and inform Operations team on containers usage
• Answer all phone calls professionally
• Reply customers’ email in a professional manner
• Processing for import and export job.
• Any other ad-hoc duties.

Requirement.

• GCE N/O Levels.
• Knowledge of Customer Services principles and practices.

Key Competencies.

• Able to work multi-tasking and under stress, pressure.
• Attention to detail and accuracy
• Customer service oriented

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.