Responsibilities:

• Act in command in the absence of Front Office Manager, supervise sections in Front Office, such as front desk, operator and concierge services. Monitor the junior staff’s conduct and job performance and to ensure that all staff project a positive corporate image to guests.
• Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.
• Assist to inspect rooms assigned to VIPs before their arrival. Meet and escort the VIPs to their rooms and ensure that the complimentary amenities are provided. Ensure that relevant persons and Departments are informed of the VIPs.
• Initiate correspondence regarding enquiries, reservations, and complaints. Check housekeeping discrepancy report; report any variance and take corrective actions.
• Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest’s undesirable conduct in rooms / public areas or undesirable persons loitering around in co-ordination with the security department.
• Be alert and report any faults, defects and unusual activity of the property to relevant departments
• Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.
• Responsible for training of all front desk staff including planning, organising and conducting OJT.
• Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue. Assist to maximise revenue and occupancy from group allotments.
• Directly responsible for the evacuation of staff and guests during a fire or any security threat in co-ordination with the security department.
• Follows up in credit limit report, ensure all guests balance checked daily.
• Counsel, coach and mentor individual associates as required to drive initiative, performance and consistency.
• Ensures that the Hotel’s properties and facilities are protected and are kept in good working condition. Reports any loss or damage to the Hotel’s properties and facilities promptly and appropriately.
• Carries out any other reasonable duties and responsibilities as assigned by superior.

Requirement:

• Minimum 5 years' experience in Front Office supervisory role, thoroughly familiar with front office reception functions
• Prior experience in a 5 star hotel will be of an advantage
• Proficient with Opera system
• Customer service centric with high level of flexibility & adapability
• Able to work under pressure & fast paced environment
• A strong team leader & team player

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Senior / Event Services Manager is in charge of various group and catering (social / corporate / wedding) businesses.

What will I be doing?

As the Senior / Event Services Manager, you will be responsible for performing the following tasks to the highest standards:

• Communicate effectively with the Sales & Catering team members responsible for booking various group and catering businesses, as well as all other department staff members who will be involved in carrying out the needs of a group/guests.
• Ensure that all bookings are focused to yield maximum revenue per available function room.
• Response for successful execution of event and customer satisfaction to ensure customer remains loyal and books future business with Conrad Singapore Orchard
• Develop creative and attractive menu presentations for potential clients.
• Maintain an active trace / follow-up system on all personal sales calls and inquiries.
• Finalize all bookings, maximizing all revenue potential by upselling in all revenue producing areas while satisfying client needs.
• The ability to act as the liaison between the client and the hotel for all of the client’s needs (i.e. Hotel rooms, catering & events, audio visual, food tasting, transportation, off-site event recommendations).
• Have an excellent knowledge of hotel facilities, capacities and dimensions of the hotel’s function spaces.
• Review all function spaces with the Banquet Manager in regards to any requirements for a function.
• Maintain the policies set forth in the group sales / catering sales contract (i.e. deposits, cut off dates, attrition, rooming list, billing instructions).
• Conduct tours of the property with potential and existing clients.
• Provide input for weekly and monthly forecast.
• Coordinate with other departments on the needs of the group which will directly affect the department (i.e. amenities, arrival/departure time, deliveries).
• Plan and/or attend and/or participate in meetings with various operational departments as well as pre-convention meetings with groups to ensure on the quality of guest satisfaction.
• Achieve a yearly personal sales booking goal
• Listen and comprehend client’s need and goals.
• Actively participate in training opportunities
• Maintain a thorough concept of food cost and menu planning
• Respond to all telephone and walk-in inquiries regarding function spaces.
• Comfortably entertain appropriate clients.

Sales Administration

• Answer telephone inquiries and respond according to the Conrad’s standards
• Maintain an effective plan of correspondence.
• Prepare a monthly booking report and/or any other reports required by the Director of Catering
• To coordinate special events, promotions and publicity activities as assigned.
• Review all banquet event orders, daily and weekly banquet sheets to ensure accuracy in the content.
• Follow up on deposits made and ensure all payments are cleared after event.
• To update menu and price information when changes happen.
• Maintain all catering files in accordance with established procedures and standards.
• Maintain a friendly, caring and helpful attitude with clients, as well as other Hotel team members.
• Assist clients in the absence of a catering representative.
• Keep informed as to the daily hotel activities.
• Take ownership of the Delphi.fdc system.
• Find ways to make event services effort more effective and efficient through utilization of the Delphi.fdc system.

Generic Skills

• The ability to keep Director of Catering promptly and fully informed of all problems or unusual matters so that prompt corrective actions can be taken where appropriate.
• Maintain a professional appearance at all times and to conduct personal behavior in a mature professional business manner when representing the Hotel or brand.
• To be a sound analyzer and problem solver.
• To be a “do-er”, implementer, and action taker.
• Develop and use good business acumen and be a good “business operator”.
• Possess high level of accuracy and have an eye for detail, vigilantly attentive to detail, monitor quality and be obsessively service oriented.
• The ability to be versatile, flexible, show stress management, manage criticism and manage conflict effectively.
• Be a team player and have interpersonal sensitivity.
• Be a public ambassador for Conrad Singapore Orchard as well as Hilton Hotels & Resorts
• Respond properly in any Hotel emergency or safety situation.
• Perform other tasks or projects as assigned by Hotel management and staff.
• Provide feedback in a timely, professional and constructive manner.
• Ready to support any operational crunch within the Hotel, off-site events or Hotel run events.
• Ready to support community initiatives by the Hotel as our contribution to society.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Senior / Event Services Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Excellent reading, writing and oral proficiency in the English Language
• Flexible with working hours, able to work weekends and public holidays when necessary
• Ability to communicate in a second language is beneficial
• Minimum 2 – 3 years previous catering sales / conference services experience
• Able to work under pressure
• Strong selling and client communication skills

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Responsibilities:

· Proactively identify and target potential clients within the target market to expand the company's client base.

· Build and nurture strong relationships with clients, understanding their financial needs, and providing tailored solutions and advice.

· Develop and execute effective sales strategies to meet and exceed revenue targets.

· Present and promote financial products and services, articulating their benefits and aligning them with the client's financial goals.

· Analyze client feedback and market dynamics to refine sales approaches and product offerings.

· Work closely with internal teams such as financial analysts, product managers, and marketing to ensure a cohesive approach in delivering comprehensive financial solutions.

· Maintain accurate and up-to-date documentation of client interactions, financial plans, and other relevant information in accordance with company standards and regulatory requirements.

Requirements:

· Diploma holder and above

· Communication and Interpersonal Skills

· Analytical and Problem-Solving Abilities

· Individuals with a strong desire to learn and grow.

· Excellent communication skills and the ability to work effectively in a team.

Interested applicants, please write in through Jobsbank with detailed resume in MS Words format

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

• Licensed Plumbers are welcomed to apply
• Handle Sales and Marketing duties. (Projects follow up, Preparation of Quote, Project submission, Site meeting and collection)
• Company Vehicle is provided
• Proven track record of achieving sales targets and driving revenue growth highly preferred.
• Knowledge in Plumbing & Sanitary and experience in liaising with Consultants & Management Council
• Maintain good rapport and business relationships with existing customers in related Plumbing Services.
• Develop strong working relationship with customers through interpreting customers' needs and ensuring customers' satisfaction.
• Identify and develop new business opportunities and leads.
• Understand market trends, customer’s changing requirements to develop and plan sales strategies.
• Coordinate department activities and projects to meet project timelines
• Anyone who don't have above mentioned qualification can still apply but would prefer to have background in plumbing and building maintance

The Opportunity

• Opportunity to work with in a leading US MNC, manufacturer of dental products and technologies
• The Compliance Specialist/ Manager will be the primary compliance advisor for and liaison across the businesses in the Southeast Asia and India region
• 6 months contract
• Location: Central-East (Hybrid Work Arrangements)
• Salary: Up to SGD 15,000 per month (Subjected to experience)

The Requirement:

• Bachelor's degree in a related field or equivalent experience
• Minimum 5+ years of compliance experience within a regulated industry in a multinational environment
• Healthcare/Medical Device industry will be an added advantage
• Great organization skills and time management
• Able to pick up and understand our compliance policies quickly and provide advice based
• Solid analytical skills with the ability to respond to complex challenges with innovative solutions
• Able to seek buy-in from management on compliance requirements.

Job Description:

• Drafts, implements, maintains and/or revises relevant local compliance policies, procedures, guidance and other related documents.
• Assesses ethics and compliance risks and implements localised compliance controls and other mitigating measures, as needed.
• Collaborates with HR and/or Legal to provide guidance to management and employees, and to resolve legal compliance issues, as necessary.
• Monitors the business for compliance with Company standards and procedures.
• Implements the Business Gifts and Entertainment Policy, providing guidance as needed on local regulations.
• Lead and/or assist with internal investigations as directed by the regional and/or global Ethics & Compliance and/or Legal departments.
• Supports the company’s Data Privacy program needs, including compliance with various local Data Privacy laws, working with Legal and Global Ethics & Compliance teams.
• Develops an effective compliance training program, including appropriate introductory training for new employees as well as ongoing training for all employees and managers.
• Participates in compliance-related legal and data privacy processes and projects as necessary.

Next Step

• Interested applicants, prepare your updated resume and click "Apply here" or email to [email protected]
• All shortlisted candidates will be contacted.

The Brief:

● Exciting LTSA Commercial Manager opportunity within the energy space

● Well-established global organisation

● Exciting growth plans and progression within the role

The Role:

A market leader in the energy sector is seeking a LTSA Commercial Manager to join their fast-growing organisation. You’ll be supporting the commercial and technical scope for the service agreements, collaborating with customers on workshops as well as leading negotiation and implementation as required.

Requirements:

● Over 8 years of experience within the power and energy sector

● Experienced in handling service agreements as well as negotiations

● Prior experience in completing power plant outages

EA Personnel No. 16S8112

BeathChapman Pte Ltd

Licence no. 16S8112

As a Client Service Technology Operations Analyst in Payment Solution Center, you will be part of the passionate and high performing team that supports a diverse product portfolio at the forefront of emerging payments solutions.

The Payments Solution Center provides 24/7 support to clients that leverage digital, end-to-end solutions that help them manage their business and working capital. In this role, you will support the Bank’s internal & external clients utilizing various API based services for payment initiation and reporting, make sure the clients’ inquiries are addressed on day-to-day basis as per business expectations based on the complexity of the issues across multiple products and line of business.

Job Responsibilities

• Work with minimal direction/independently, keeping management informed of progress and escalating issues.

• Own/Manage work queues (phone/email/internal case), required daily tasks and established service level agreements, and troubleshoot and investigate client technical and transactional inquiries.

• Proactive outreach to clients and internal partners to address processing errors or in support of platform changes.

• Safeguard sensitive and/or client Personally Identifiable Information (PII) while ensuring timely escalation and reporting of potential fraud or security breaches as per policy.

• Deliver exceptional client experience, while maintaining all the business requirements including controls, advocating on behalf of client to ensure client needs are met when working with business partners.

• Support the development and maintenance of policies, procedures, and training materials.

• Ensure client satisfaction and confidence in JP Morgan’s service offering, based on Client Satisfaction (CSAT), is at or above departmental standards.

• Occasionally work on weekend occasionally to provide service our clients in different location.

Required Qualifications, Capabilities, and Skills

• Advanced/Specialist/Management/Graduate Diploma or equivalent is required; Fresh graduates can be considered.

• Flexibility to work in a hybrid work environment, across various shifts, and holidays where supported markets are open.

• Intermediate MS Office and standard PC skills with the ability to learn and support digital platforms and products and ability to work in a fast-paced environment, be flexible, follow tight deadlines, organize, and prioritize work.

• Able to build and maintain good working relationships with business partners. Mobilizing resources across teams when needed to address client concerns.

• Able to effectively manage operational risk through adherence to established procedures and controls.

• Effective communication skills, with a proven ability to communicate and interact with various levels and translate complex requirements into simple guidance.

• Professional Mandarin Language skills are required to provide service to our Chinese clients.

Preferred Qualifications, Capabilities, and Skills

• Prior Client Service experienced would be an added advantage.

• Able to maintain awareness of multiple work streams simultaneously and translate complex technical information into simple terms.

• Effective analytical approach and complex critical thinking skills.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=05cfccdbceb797455830efae0c81484d

Job Info:

• Basic up to $4,900
• Working Days: Monday - Friday 9.00am - 6.00pm
• Location: Office nearby Tai Seng MRT

Job Description:

• Review and comprehend statements of work, drawings, and schematics to assess project duration and plan and manage resources effectively during the project period.
• Take responsibility for orchestrating all tasks related to achieving the project's timely, accurate, and budget-compliant completion.
• Develop and oversee the project schedule.
• Act as the central point for both internal and external project communication and documentation.
• Collaborate with the general contractor, construction manager, owner, and other trades as necessary to synchronize activities.
• Ensure effective communication with the customer, encompassing change orders, deliveries, project status updates, and more.
• Regularly furnish updates, reports, and supporting documentation to stakeholders, both internal and external.
• Review progress to confirm that the assigned projects adhere to the scheduled timeline and allocated budget.
• Manage resources, whether internal or external, efficiently.
• Engage in risk management and implement mitigation strategies.
• Attend on-site meetings and scheduled calls as required.
• Contribute to tender preparation for materials related to project delivery, occasionally participating in tender interviews.
• Oversee the turnover of the project to the service department at the project's conclusion.

Requirements:

• Added advantage for PMP/Prince2 certified professionals
• CTS certification is preferred
• Minimum 3 years of experience in project management roles
• Experience in AV industry preferred
• Understand AV system functionality and installation processes and techniques
• Understand technical and construction documents
• Candidate should have experience working with corporate clients, including MNCs
• Excellent written and verbal communication skills.
• Superior customer service skills to deal with both internal and external customers
• Ability to manage multiple tasks simultaneously.
• Strong interpersonal skills; ability to work with diverse groups
• Ability to demonstrate planning, organizing, and implementing skills leading to successful completion of a project by a specific due date
• Possess high integrity
• Must be able to effectively handle stressful situations
• Passion for excellence

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Lee Wai Yin Eunice | EA Personnel No.: R23116005

910

We are looking for a Senior Programme Manager

You will be part of a growing team providing programme management / PMO services within the JLL APAC Regional PMO Group. You will have the opportunity to work on portfolios of projects with prestigious Clients, developing your skills within JLL”s career framework . In doing so you will demonstrate a high level of attention to detail, be self-motivated and able to work unsupervised at times showing initiative, whilst inspiring confidence in your interactions with both Internal and External Clients, Stakeholders and Partners.

You will have prior experience working within a PMO, have experience with finance or governance heavy Clients, have previously provided oversight to projects (and be able to draw on previous project management experience of projects) valued between $1m and $3m USD.

Project / Program Operations

Roles and Responsibilities

Act in the capacity of a Programme Manager to be the single point of contact and manage a Program Management Office (PMO) for projects in Singapore.

The role of the Program Manager includes:

• Act as the single point of contact to manage and co-ordinate various work streams involved in delivering the consolidation program of work. This includes third party project delivery teams, change management consultants, the Client’s internal business functions, Facility Managers and others.
• Develop and sustain relationships with Stakeholders and Workstream Leads within the Client organization, reviewing and advising on budget and schedule matters related to the programme.
• Manage internal project communications across workstreams, including the interface between projects and the business.
• Provide a transparent and coordinated program governance structure.
• Drive the Implementation of the Client’s standards across work streams, driving consistency and continuous improvement.
• Managing and coordinating migration planning.
• Oversee the collection, consolidation and analysis of program and project data to drive effective decision making
• Advise on capital expenditure and support funding approval requests.
• Participate in program, change control and risk management reviews at an agreed cadence.
• Be familiar with and manage centralized coordinated progress, budget and risk reporting at a programme level across workstreams
• Review and manage existing performance management frameworks associated with vendors (consultants, contractors and suppliers
• Attend meetings (including senior leadership steering meetings) and be responsible for preparing/producing minutes, PowerPoint presentations and reports as required.
• Capturing of "Lessons Learned" from similar proiects.

Personal attributes

• Bachelor's Degree in Engineering, Architecture, Construction or related technical field
• Min 10+ years' experience managing projects either in commercial or integrated mix development working directly with Client, Owner or as an owner's representative
• Strong project management experience including identifying type of projects / projects' objectives, developing project plans and execution strategies (must have experience as project leader)
• Minimum of 7+ years' experience leading teams; either internal or external parties, in a successful integrated platform management experience
• Perceptive, self-motivated, collaborative, enthusiastic, have strong organizational and time-management skills, have strong analysis and problem solving skills, a passion for quality and, critically, have an eye for detail
• Possess a good knowledge of industry principles and processes relevant to your role
• Excellent communication and stakeholder management skills
• Numerate
• English, both written and spoken, to a good technical standard.

Job Description

- Handle all Singapore direct and indirect tax matters to ensure that statutory reporting requirements are met, including independently collating and liaising with internal and external stakeholders for information and submission matters.

- Handle monthly, quarterly and year- end closing, including but not limited to indirect tax computation, tax provision computation and deferred tax calculation.

- Review payment list and liaising with internal stakeholders to file the Singapore withholding tax.

- Manage tax queries from the tax authorities.

- Keep up to-date on new or changes in tax regulations, assess the impacts to the current workstream, and to update other stakeholders if required.

- Coordinate with team members in other countries on projects and initiatives

- Support the business units in their initiatives, including participating in discussions and providing tax analysis

- Assist or lead on any ad-hoc duties and projects as assigned

‎

Requirements

- Bachelor degree from accountancy and / or equivalent professional certification, with at least 5 years of working experience

- Strong communication skills so as to be able to independently engage with regional stakeholders and external consultants

- Highly motivated team player that works collaboratively with other stakeholders

‎

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Our client is a content management system and event management firm. The client is seeking an account manager to handle existing client relationships - cross-sell and upsell solutions/services and handle all other adhoc administrative matters.

Responsibilities

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Forecast and track key account metrics
• Assist with challenging client requests or issue escalations as needed
• Other ad-hoc and administrative tasks as required

Requirements and skills

• Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-level
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation, and presentation abilities
• Strong verbal and written communication skills
• BA/BS degree in Business Administration or diploma
• Prior experience in F&B, event management, and crypto-related work is an advantage.

Candidates with no experience or recent graduates are welcome to apply. A demonstrable with account management or sales will be given priority.

Job Level & compensation offered may vary depending on candidates’ experiences and competencies.

Responsibilities :

• Provide managerial leadership to the Safety Testing team and promote a positive environment.
• Manages day to day delivery of testing services while implementing operational improvements to increase client satisfaction, quality performance and operational efficiency.
• Effectively manage change, facilitate innovation and foster teambuilding to provide the highest quality and most cost effective laboratory product possible.
• Resolves client inquiries and operational issues in a timely manner by consulting with the Medical Director, Technical Director, QA, other laboratory managers, laboratory directors or corporate operations.
• Conduct departmental meetings and ensures appropriate departmental communication.
• Participates in and supports client visits, audits and inquires to ensure complete fulfillment of requests and interests.
• Investigate deviations from established procedures to ensure effective corrective action.
• Ensure personnel competency and address performance related issues as necessary.
• Provides support to the functional directors and assists in the fulfillment of his/her responsibilities.
• Ensure an adequate level of trained personnel to meet the testing and administrative requirements of the department.

Requirements:

• Requires a Bachelor of Science degree in Biology, Chemistry or other Life Science.
• Minimum 6 years of laboratory experience plus 4 years supervisory or management experience in a clinical laboratory environment.
• Prior supervisor experience managing several direct reports preferred.
• Experience in a high-volume working environment.
• Knowledge of quality assurance practices and procedures.
• Strong knowledge of CAP, ISO15189 accreditation and HCSA regulations.
• Understanding of laboratory operations as well as policies and procedures
• Proven ability to problem solving/troubleshooting and provide solutions under minimal supervision.
• Strong communication skills; both written and verbal.
• High level of attention to detail with strong organization skills.
• Comfortable making decisions in a changing environment.

Job Highlights:

• Basic up to $3000 + $100 Transport Allowance + AWS + VB
• Monday to Friday: 8.30am to 5.30pm, Saturday: 8.30am to 12.30pm
• The office is located at Kallang Way
• Weekday shuttle service available to/from Aljunied & Potong Pasir MRT
• Hybrid working environment; 1 - 2 days WFH and usually Saturday shift is also remote
• Full training will be provided
• Our client is a global leader in third-party logistics that specializes in delivering and managing transportation and supply chain solutions for both national and multinational corporations

Job Responsibilities:

• Serve as the primary point of contact for customers, carriers, suppliers, and other stakeholders in day-to-day business operations
• Manage customer orders, including related documentation, and coordinate transport bookings with carriers based on specified routing and service levels
• Monitor the execution of transport activities to ensure compliance with established work standards and instructions
• Handle customer requests and address incidents or disruptions in the supply chain promptly inform supervisors and relevant stakeholders of any issues that arise
• Ensure timely and accurate updates on tracking events (milestones) by suppliers and carriers
• Investigate data inconsistencies and follow up on missing events
• Contribute input to supervisors for reporting, monthly reviews, and quarterly business reviews
• Support the analysis of standard KPIs and reports, identifying and suggesting areas for improvement
• Assist in the on-boarding process for new suppliers to ensure compliance with global order, event, and SOP requirements
• Adhere to all relevant SOPs, work instructions, and job-specific procedures
• Support the implementation of changes to processes or policies as directed by process owners
• Act as a backup for supervisors in case of their absence
• Facilitate the on-boarding, training, and guidance of new staff during their initial period
• Assist supervisors in updating and revising work instructions and provide feedback on best practices
• Continuously on-board and train suppliers on SOPs and system usage

Job Requirements:

• Willing to be rostered for weekends / Public Holidays coverage (Time-Off / OT / Allowance will be given in place of such arrangements)
• Customer service experience in the logistics/freight forwarding industry, preferably sea freight
• Fresh graduates in relevant business/supply chain courses will be considered

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by the company relating to this job application.

We regret to inform you that only shortlisted candidates will be notified.
We wish you all the best in your career search.
You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Ian Gan Zhi Shen | EA Personnel No.: R21102913
JD1008

• Position : Customer Service Officer or Executive
• Location : Orchard - Near Somerset MRT
• Working hours : Monday -Friday, 9.00am-6.00pm
• Salary (commensurate with experience): Up to $4700 + 1 month completion bonus + 14 days annual leave + Medical reimbursement
• Duration : 1 year contract - convertible or renewable
• Industry : Power Generation

Main Responsibilities:

• Manning of hotlines & Customer Care mailbox
• Handling incoming enquiries via hotlines, email and other channels
• Account servicing for customers belonging to Residential, Small Commercial Sales & Landlord/ Tenant segments
• Act as a brand ambassador, offering electricity plans and assist customers in services required
• Understand their role in engaging with key stakeholders
• Achieve monthly performance goals
• Handle administrative tasks
• Keep up to date with market and industry trends
• Ability to identify opportunities and challenges
• Support new developments and initiatives
• Developing of customer service quality benchmark
• Answer enquiries from all mediums, including but not limited to walk-ins, phone calls, emails and social media leads

Requirements:

• Diploma / Degree
• Strong interpersonal skills and comfort with engaging new people on a daily basis.
• Experience in B2C sales and cold calling/customer relationship skills.
• Experience in MS Office, CRM and other customer service management software or solutions are a plus
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with

any contract.***

Joie Chang

Associate Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Join Our Growing Team!

As Skylink Group Holdings continues to expand, we're looking for passionate and talented individuals to join our journey. Our success has opened exciting new roles across various departments, offering a wealth of opportunities for professional growth. At Skylink Group Holdings, you'll not only be a part of our success story but also a culture that values innovation, teamwork, and work-life balance. We offer a dynamic working environment, competitive benefits, and a chance to work with some of the brightest minds in the industry. Be a part of Skylink Group Holdings where your journey to excellence begins.

The Job

• Greeting customers at the front desk and providing exceptional service, including offering general information, redirecting customers, addressing compliments and complaints, and ensuring a positive customer experience.
• Serving as the point of contact for sales hotlines and inquiries, efficiently addressing customer queries and providing information.
• Demonstrating meticulous attention to detail when handling customer data.
• Managing and distributing sales leads in accordance with company standards.
• Proficiency in using Customer Relationship Management (CRM) systems to maintain customer records and interactions.
• Developing a comprehensive understanding of the automotive market and products to effectively assist customers.
• Generating monthly sales lead reports by collecting and analyzing customer information to identify trends and opportunities.
• Reporting to the Marketing Manager and providing support to the marketing team when needed.
• Handling adhoc administrative duties as required to ensure smooth operations.

Requirements

• Minimum of a Diploma or equivalent qualification.
• Bilingual proficiency in English and Mandarin to effectively communicate with a diverse customer base.
• Strong customer service skills, both verbal and listening, to address customer needs and concerns effectively.
• Ability to adapt and respond effectively to various situations and customer demands.
• Excellent communication and presentation skills to convey information clearly and persuasively.
• Strong multitasking abilities, prioritization skills, and effective time management to handle multiple tasks efficiently.
• Candidates with prior experience in customer service and/or call center roles will be advantageous.
• 6-days workweek (Mon-Sat: 8.30am to 6.00pm)

KEY ROLES AND RESPONSIBILITIES

• Ensure enhancement of Cyber Security Operations for cyber threats monitoring, detection, analysis and response through the use of threat intelligent and automation

• Project management and Vendors Management

• Drive continuous improvement of Incident Response Framework, Incident Response Plan, Event Management, Standard Operation Procedure, Playbook and etc. for cybersecurity operations and incident response

• Perform advanced trend, pattern and statistical analysis to project future technical cyber threat scenarios

• Synthesize multiple information sources and analysis reports into a holistic view of potential threats

• Conduct in-depth research into cyber security issues of industry- or nation-wide significance

• Produce findings to help initialize or support law enforcement and counterintelligence investigations or activities

• Establish incident management procedures for the detection, reporting and handling of incidents

• Develop a playbook for cyber incident management

• Perform the remediation and resolution of cyber incidents at the organizational level

• Direct post-mortem activities following critical incidents

• Work closely with internal and external parties to manage the operation of SOC

• Manage security operation to ensure implemented security technologies and controls are effective and adequate to protect our infrastructure/business

• Track and analyse cybersecurity metrics for effectiveness, benchmarking and management reporting.

QUALIFICATIONS & EXPERIENCE

• 6-8 or more years of experience in running security operations including project management and implementation skill set.

• Technical know-how and experience in IT security solutions such as (but not limited to) and at least operated in more than one of the followings:-

• Network Security : F/W, IPS, VPN, UTM, NAC

• Knowledge in Checkpoint, Juniper, Cisco, Aruba and Fortigate, CyberArk, Tripwire, will be an added advantage

• Content Security : WEB Security, Anti-Spam/Anti-Virus

• End point Security : Anti-Virus/Malware, Host base IPS, DLP, BitLocker

• Security Information Management: SIEM, Security management, Forensics

• Advance Persistence Threat Solution

• Experience in conducting detailed cyber security events investigation and analysis including leading and responding to cyber security incidents

• Familiar with Kill Chain methodology, MITRE Att&ck, NIST Cybersecurity Framework, ISO 27001, 27002 and etc.

• Relevant Cybersecurity Certifications such as CISM, CISSP, GCIH, GNFA, CCSK, CRIST will be an added advantage

Responsibilities:

* Coordinating daily management operations

* Delivering superior food service and maximizing customer satisfaction

* Responding efficiently and accurately to customer complaints

* Organize and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Able to work night shift

Requirements：

* Proven work experience or similar role

* Proven customer service experience as a manager

* Strong leadership, motivational and people skills

* Acute financial management skills

Responsibilities:

• Keep accurate records of the Company’s financial transactions
• Manage full set of accounts with financial reports, profits & loss, and balance sheets for the group companies
• Assist in managing accounting matters such as budget preparations, cash flow management, bank reconciliations, and accounts receivable/accounts payable.
• Participate in audit preparations by coordinating with auditors for financial statements and other finance-related documents in order to comply with accounting and tax legal requirements.
• Support the Finance Manager in preparing for future IPO projects
• Liaise with bankers, suppliers, and contractors if necessary

Qualifications & Requirements:

• Bachelor’s Degree in Accounting, Finance or other relevant fields
• At least 3 years of related experience
• Excellent analytical skills
• Solid understanding of accounting and financial procedures and regulations
• Strong work ethics with the ability to manage confidential data

Our client: International Engineering Firm

Job arrangement: Hybrid

Job Responsibilities:

- Develop and execute internal communication plans aligned with organizational goals.

- Manage communication channels, including email, videos, intranet, and social media.

- Create engaging content for newsletters, emails, intranet, and social media platforms.

- Coordinate events, community outreach, and activities, supporting corporate branding initiatives.

Job Requirements:

- Min 6 years’ experience in corporate communications

- Excellent written and verbal communication skills.

- Experience in delivering thought leadership content for global company

- Experience in managing events, online content management systems and design platform

Interested applicants, please Click on the Apply icon or send your CV to [email protected]

We regret to inform you that only shortlisted applicants will be contacted.

EA Reg No.: R23112724 l EA License No.: 21C0434

- 2 years contract (possibility of renewal / conversion)

- Up to $6,000 + Performance Bonus

- Jurong East (Shuttle Service Provided)

- Office Hours: Monday - Friday: 8.30am to 6pm

Responsibilities

• Design and development of company software products in video content analysis
• Work in a team to collect end user requirements and scope up an overall software design
• Be responsible for software sub-module design, implementation and testing
• Work with team members for software integration and testing to meet delivery deadline.
• Provide software training to software end users
• Expected to work on assigned project independently and also able to work well within a team setting to meeting overall project objectives
• Supporting Pre-Sales activities. Providing video intelligence system solution to customers
• Interface with end-customers to understand system needs
• Translate user requirements into software design
• Write unit and UI tests to identify malfunctions
• Document write-up, including design manual, operation manual, test cases and software manual
• Stay updated with new technology trends

Period:

• 2 years contract, possibility of renewal/conversion

Location:

• Jurong East (Shuttle Service Provided)

Working Hours:

• Monday - Friday: 8.30am to 6pm

Salary:

• Up to $6,000 + Performance Bonus

Requirements:

• Degree/Diploma in Computer Engineering, Computer science or related discipline
• Familiar with Unix and Windows Server Operating system and shell scripting
• Experience with database design
• Experience in web programming (PHP, HTML)
• Experience in Android/ iOS application development (Android studio)
• Proficient in C#, Java, XML, Json
• Experience with open source tools like OpenCV and VLC Player
• Experience with configuration management
• Immense interest in software design and development
• Work well as a team member or individual contributor
• Keen learner
• Experience in system interface or software maintenance will be an added advantage

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration no: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201 )

3 Shenton Way, Shenton House #19-01, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Regional Marketing Manager

Reporting To: Product Management and Marketing Director

• Working Hour: Mon-Fri - 9am-530pm
• Working Location: Tampines
• Salary: $8500 to $10000

Interested applicants can also send your resume to

WA:+65 8151 4682 (Ms Angel) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job Responsibilities

Regional role, covering SEA, ANZ and IND

• Support alignment to implement strategies, metrics and tactics at a regional level
• Support and coordinate alignment of the 3 regions marketing messages with global guidelines
• Create and manage the communication platform for exchanging information
• Support the new opportunities investigations.New categories of products: Lab, Digital, Emerging Market
  New channels: Corporate Business, Government, e-Commerce
  
• Analyse sales per product, per country and contribute to determination of root causes for non-achievement and strategies to adopt
• Contribute to Market Intelligence improvement (search for market data, compilation, Keystone data analysis)
• Assist Reporting Manager on monthly reports (NP and FP, Monthly, President)
• Coordinate logistics of various events (Business reviews, Opinion Leader tours, IDEM)
• Support Deming document preparation

Specific SEA

• Contribute to Marketing projects
• Cascade down the New Product launches in the SEA countriesFollow up on actual launch dates (registration, dealer order)
  Coordinate multi-channels campaigns
  
• Conduct market research and competitive analysis on existing and new products
• Build and maintain master files with cost prices, dealer prices, SRP before promo, SRP after promo
• Analyse data from the SEA CRMTime spent on classic products (easy to push) vs new or innovative products (need explanation, demo)
  
• Track and analyse SEA workshop activities

B H S KINETIC PTE LTD is a leading engineering-based logistic services firm in the semi-conductor vertical offering a comprehensive array of supply chain and transportation options.

Acclaimed for our Reliable, Flexible and Innovative integrated solutions ranging from ultra-shock sensitive cargo transportation, moving any kind of cargo to last-minute high value machine installations anywhere globally, we are innovating and in the process of massive digital transformation. Think you are a good fit for a dynamic, forward-thinking organization dedicated to becoming an international industry thought leader with unlimited growth potential? Why not reinvent the future with us? We are always looking for talent to be part of our exciting innovation journey! Don’t just think about a great future – make it so, with BHSK!

Key Roles and Responsibilities:

• Liaise with various departments such as plan, monitor, appraise and review job contributions to ensure timely production and dispatch of goods to Customers
• Meet customer service requirements by maintaining contact with customers; visiting operational environments; conducting surveys; forming focus groups.
• Improves customer service quality results by studying, evaluating, and re-designing processes; establishing and communicating service metrics;
• Take ownership and action appropriately escalated customer issues and follow problems through to resolution.
• Coordinate workflow between customers and vendors to ensure smooth daily operations
• Work with internal members to ensure smooth delivery/execution of services
• Allocate, coordinate and monitor job orders and resources
• Assist managers with ad-hoc matters

Requirements:

• Degree or its equivalent, preferably in Logistics or Operations Management (Fresh Graduates are welcome to apply).
• Strong analytical, decision-making, problem solving and follow-up skills.
• Good interpersonal and communication skills.
• Bilingual in English & Mandarin
• Able to commence work with short notice.
• Work location at Pandan Road
• 5.5 work week (Alt Sat)

Please send your resume, complete with details of qualifications, experience, current and expected salary to [email protected]

We regret that only short listed applicants will be notified.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

• Continuously seek information to improve the vendor experience and makes recommendations to the existing process.
• Manage the set-up of vendor marketing campaigns and conduct post-campaign evaluation.
• Implement promotional programs for vendor(s)
• Support on obtaining deals & promotions for events.
• Source new products and assist vendor(s) in product creation.
• Create and manage vendor accounts and contractual agreements per SOP.
• Drive financial governance with vendors.
• Educate vendor (s) on tools, processes & resources.
• Fix product defects.
• Simplify or automate tasks to drive improved business performance.

BASIC QUALIFICATIONS

• Minimum Bachelor’s degree required.
• 6 months to 2 years of experience as Brand Specialist or Ecommerce analyst is strongly preferred
• Confidence in communicating both internally and externally.
• Ability to collaborate effectively across multiple teams and stakeholders.
• Analytical skills, familiarity with data analysis methodologies and high computer literacy, with ability to learn new systems quickly.
• Experience working with data.
• Good Excel Skills - Pivot Table, Vlookup
• Open to 12 months contract role

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Roles & Responsibilities:

• Negotiating contracts for local and foreign performing artists.
• Scheduling performance events, promotional appearances, programs, etc.
• Advocating for an artist's mental and physical health as needed.
• Handling interpersonal conflicts between artists, such as band members.
• Enforcing the terms of a contract.
• To arrange the training such as new songs and dances.

Requirements :

• A Stage Manager must be an expert on the ins and outs of the music and stage business.
• Good Stage Managers do everything they can to make their clients successful.
• They possess excellent communication and interpersonal skills, public relations skills, marketing and advertising skills, negotiation skills, leadership skills.
• Must be friendly, independent, aggressive, and has the ability to work as part of a team.
• Ability to work on Sundays and Public Holidays.