Position Overview

As Assistant Manager, you would be responsible for assisting in the daily management of activities and services of Cassia in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.

The Role

A. Leadership of the Outlet

1. Attend departmental meetings, line-ups and other training as scheduled
2. Be aware of clientele mix, seasonal periods and festivities and make recommendation to management for competitive analysis and budgeting purposes

B. Maintain Guest Experience

1. Provide guest with an enjoyable and expertly served dining experience
2. Maintain complete knowledge of hotel layout, room capacity, hours of operation for other outlets, proper table set-up and maintain the grooming standards of the hotel
3. Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately
4. Handle guest complaints following the instant pacification procedure and ensuring guest satisfaction

C. Maintain Hygiene, Safety and Standards

1. Review findings from the audits conducted by the F&B Supervisor in relation to the hygiene, waste management Standard Operating Procedures (SOPs), Workplace Safety and Health (WSH) policies and procedures etc
2. Identify operational challenges and deficiencies and work with relevant parties to formulate necessary action plans to improve operational efficiencies

Talent Profile

1. Minimum 3 years of supervisory experience in formal restaurant service

Responsibilities:

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating of staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 3 years of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays

Our client, a leading company in Singapore, is expanding. They value self-development, career progress and most importantly a healthy working culture. Join them in this exciting journey as a:

Sales Account Manager

Job Description:

1. Build strong client relationships to maintain old business and acquire new customers for IBMS/BMS Systems in local market.

2. Maintain regular communication with clients to ensure that all of their needs are understood and addressed.

1. Collaborate with various internal departments and consultants to ensure that they fulfill all customer requests and focus on improving the customers’ experience.

2. Resolve complaints and keep track of all processes that pertain to the client’s desires.

3. Build and strengthen the relationship with M&E consultants, contractors and developers.

4. Collect and analyze data concerning consumer behavior to understand changing needs to ensure the KPIs are met.

5. Prepare quotations, tender compliances and marketing proposals.

6. Other ad-hoc duties as assigned.

Job Requirements:

1. Diploma or Degree in Engineering or equivalent.

2. 3 to 5 years working experience in related industry.

3. Good technical knowledge of IBMS/BMS Systems

4. Able to build and maintain good rapport with all internal and external stake holders including clients, M&E consultants, contractors, developers and team members.

5. Excellent negotiation, communication and presentation skills.

6. Professional experience in a sales or customer service role.

7. Excellent organizational skills and attention to detail.

Remuneration:

• $4,500.00 - $5,500.00 per month

Work Arrangements:

• Work Location: In person

Please submit your updated and comprehensive CV to: [email protected] for a P&C discussion. Your CV should be updated and in MS WORD FORMAT ONLY (NOT PDF) with full career details, stating current or last drawn salary with full breakdown such as base, incentives, AWS, etc. and expected salary, contact details, educational qualifications, working experiences, reasons for leaving each past employment(s) and availability date.

For quicker processing, please indicate the position applied for on the subject header. We regret to inform that only shortlisted candidates will be notified. However, if you are not selected, we will explore other positions for you, in the near future. All applications will be treated with the strictest confidence.

What our client offers

Our client offers an attractive remuneration package, a fast-paced and exciting working environment and provides challenging opportunities for career advancement. They care about their employees. They are not just an employer. They are a Team. They do not just offer you a job, they offer you a career. By joining their team, you will find a strong purpose and deep meaning in everything you do. You will have the chance to make a real difference for customers, working alongside a passionate team of like-minded colleagues, while building your knowledge/skills and developing your career in a fun, dynamic and fast-growing organization.

Our client advocates fair employment practices, recruits talents based on merit and fit with their corporate values and complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. They are committed to achieving diversity and creating an inclusive working environment. They welcome all applications irrespective of social and cultural background, race, gender, age, religious belief or nationality.

Personal Data Protection Statement for Job Applicants

Please be informed that the personal data you provided by way of your job application to Grace HR Solutions will be collected, used and disclosed by or on behalf of Grace HR Solutions to determine or investigate your suitability, eligibility or qualifications for employment with Grace HR Solutions and/or its clients and manage your application for employment with Grace HR Solutions and/or its clients including identifying you as potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Thank You!

ANDY LUCAS | CEI No: R24123824 |

Grace HR Solutions | EA Licence No: 22C1305 |

UEN: 53456396A

Company Overview

Grace HR Solutions is a boutique professional recruitment consultancy involved in the recruitment of permanent, contract, and temporary positions. We are fully committed to achieving excellence in every assignment through leveraging our vast candidate pool, industry connections, and strategic insights. As the total recruitment and staffing solutions partner, our goal is to provide our Clients the best staffing solutions through an integrated database network supported by localized content and services. We strive to be efficient and effective in matching the right candidate to the right job. Reach out to us to discover even more about how we can help you with all your staffing needs or your own career.

Sales Manager Job Scope and Responsibilities:

1. Manpower Management

- Plan and oversee the manpower for shops and outlets to ensure smooth daily operations.

- Recruit and train new sales staff, covering daily operations and product knowledge.

2. Inventory Control

- Oversee SKU and stock inventory management for each shop/outlet based on their floor plans.

3. Sales Management

- Motivate and lead sales staff to meet their individual and outlet sales targets.

- Organize and plan sales promotions for shops and coordinate with department stores for their

events.

4. Customer Service

- Manage and respond to customer feedback and inquiries.

- Monitor customer feedback and develop strategies to reduce complaints.

5. Market Survey Report

- Analyze competitors’ sales and merchandising strategies.

• minimum 10 years' experience in the baking industry with focus on plant bakeries
• recognised qualification in Food Science or Baking
• knowledge of functional ingredients used in baking
• well versed in process control and process parameters in baking
• good working knowledge of bread and cake production
• basic knowledge in bakery equipment
• good working knowledge of Microsoft Excel, Word and Power Point
• good command of spoken and written English
• able to travel overseas as and when required

Liaise with the main contractor, consultant, clients on the progress of Plumbing & Sanitary as well as any other services awarded's installation works.

• To supervise all works on site and ensure in accordance to the drawings, safety standards and comply to local authorities requirement.

• Able to design, submit, coordinate drawings and plan for approval and amendment.

• Adopt preconstruction isometric drawing preparation and material take off prior to site possession.

• Ensure site storage are ready and inventory system is in placed all the time.

• Able to handle more than one project at a time.

• Attend inspection / meetings with supplier, sub contractor, main contractor, consultant, and authority

• Prepare progress claim to main contractor / client & attend meetings

• Prepare & certify progress claims of sub contractor & suppliers

• Willing to suggest and adopt to all company policy which may update from time to time.

• Willing to work off hours when necessary to ensure projects are always in best performance.

Job Requirement:

• Possess a License Plumber License are preferable

• Min 7 years of relevant experience

• Knowledge in Autocad will be advantage

• Class 3 Singapore Driving License

Job Description:

· Lead and manage new product development projects in collaboration with the R&D team.

· Support in reviews and enhance processes to improve productivity and product quality.

· Ensure a safe and healthy working environment and help to raise higher safety awareness among employees.

· Implement effective initiatives to mitigate environmental impacts of the manufacturing process.

· Lead and develop an effective monitoring programme to minimise plant stoppages within the control of operation staff.

· Plan training programmes to equip employees with relevant skills to execute their tasks competently.

Requirements:

· Bachelor’s and Master’s degree or above in chemical engineering, with 10 or 5 years of plant operation experience in the chemical industry respectively.

· Able to communicate proficiently in both Japanese and English to facilitate technical discussions with the target market groups and headquarters

· Highly driven, motivated, strong problem-solving skills and strong team player.

Job Description,

• Champion Headquarter HR Policy & Processes
• Analyzing and monitoring HR metrics development
• Developing and program Compensation & Benefit Strategy
• Developing international Human Resources Management, including but not limited to: Staffing, policy, process deployment, and performance management
• Supervise day to day HR processes and driving efficiency with support of HR administrative member
• Draft HR policy and proposals
• Other major & impactful HR projects as assigned

Requirements,

• Minimum 8 years experiences in HR with positive attitude, endurance, trustworthy, am bitious, team player, and good communication
• Familiar with working regulations and environment in Singapore/SEA.
• Master of Employee Relations, HRIS, Performance Management, Compensation & Benefits, Project Management, Recruitment, Training & Development, HR Policy & Proposal
• Verbal and written communication skills in both English and Mandarin, with a high attention to detail and a collaborative nature

Job Description

A Chartering Manager is in charge of leading and guiding a team to meet the organisation's goals in the chartering business. Managing resources and risks, and negotiating with various parties on bunkers, spot and time charter deals as well as marketing tonnage are part of the job. The Chartering Manager evaluates potential business development opportunities to ensure profitability and competitiveness. This role requires sourcing optimal shipping solutions and maximising potential earnings while optimising costs. This job requires excellent communication and interpersonal skills, and the ability to conduct complex negotiations.

Roles & Responsibilities

Identify opportunities and execute voyages on chartering in tonnages in respective region.

Strategically select voyages that maximize earnings potential while ensuring operational efficiency.

Cultivating a robust customer network in respective regions

Analyse the freight market trend to review existing trends and develop new strategies

Work with Operation and Commercial teams to ensure smooth chartering operations

Perform accurate charter calculations

Negotiate and finalize charter party agreements

Monitor and manage performance of chartering business to optimise revenue

REQUIREMENTS

Bachelor's degree in Maritime Studies or related field

Minimum 15-20 years’ experience in dry bulk chartering / cargo operating Supramax, Handymax segment with strong tonnage exposure

Ability to work effectively in a fast paced and dynamic environment.

Profound knowledge of standard shipping terms and excellent skills to negotiate charter party terms

Strong command of both Mandarin and English, both written and spoken is essential.

Assistant Restaurant Manager

Customer service-focused professional with a passion for leading operations to deliver excellent customer experiences and positive team outcomes. The Assistant Restaurant Manager (ARM) is the custodian of the restaurant in an operational second-in-charge function to the Restaurant Manager.

The ARM is expected to manage through the team and whilst they will understand how all the tasks involved are necessary to achieve these outcomes, they are expected to sufficiently delegate and coordinate the completion of these tasks throughout the team based on the individuals’ strengths.

The ARM is expected to be the bridge between three stakeholders: senior management, junior team members, and customers.

The ARM must seek to understand and balance the perspectives, and pressures, of all stakeholders, whilst displaying the confidence to advocate to either stakeholder on behalf of the other.

The ARM must display the following:

• Can-do attitude
• Confidence to articulate themselves respectfully to their audience
• Ability to give and receive feedback, regularly
• Ability to lead by example
• Ability to multitask and learn skills normally outside of the immediate tasks
• Ability to work under pressure while remaining calm and focused
• Ability to be an arbiter for quality control
• Ability to lead with high standards of personal integrity and professionalism
• Leads with common sense for the greater good of the organization

The responsibilities of the ARM are varied and encompass the following four areas of business impact:

1) Operational Excellence

Sufficient planning is conducted to ensure the restaurant has all the materials and tools it needs to deliver an exceptional customer experience every time.

2) People Excellence

Ensures the outlet team is a disciplined, well-trained, highly functional team with a positive team culture that radiates to customers. The ARM does this by communicating direction (the “where we are going”), the “why”, building alignment, and instilling commitment in their team. The ARM regularly gives and receives feedback from their team and seniors and is a role model for their team.

3) Customer Excellence

The customer receives consistently excellent experience, every time in alignment with our hospitality SOPs.

4) Business Excellence

Company resources are used frugally, and recipes are consistently delivered. Identifies opportunities to make cost savings that will not result in erosion of customer experience.

Benefits:

• Flexible Benefits
• Learning and Development Opportunities
• F&B Staff Discount

Operation:

• To assist with all departments when necessary
• To assume responsibility for the running of the Hotel in the absence of senior management
• To coordinate guests and staff during an emergency and have good knowledge of fire procedures
• To liaise well with all departments, ensuring that communication of the day’s activity is clear and understood
• To make sure that Company policy and the Vision are followed at all times
• To complete daily inspection and cleanliness of all hotel facilities
• To complete a full handover with the previous and following Duty Manager communicating directly where possible otherwise full details as appropriate in the DM file and email

Guest Services

• To liaise with guests and ensure a strong host presence at all times, passing relevant information onto staff especially specific requirements or arrangements
• To ensure that the standards of service in all areas meet the required levels
• To deal with complaints quickly and efficiently and find suitable solutions to any problems that may arise, communicating issues to the FOM and colleagues in a constructive and clear manner
• To obtain feedback from guests and to use this to improve service

In your role as a Project Manager within the Global Quality (GQ) Department, you will collaborate with the leadership team to oversee various projects. This includes managing communication and implementing change. Your responsibilities encompass the management of multiple intricate projects with the aim of achieving the department’s objectives and goals. This also involves ensuring that resources are allocated in a balanced manner. You will be tasked with ensuring that projects are accurately designed and tracked to forecast results and outcomes. Additionally, you will analyze the progress of projects in terms of root causes, risks, resources, interdependencies, and gaps.

Your key responsibilities include (and not limited to)

• Leading or assisting GQ centric and/or cross-functional projects, collaborating closely with supervisor, SME, functional managers within GQ and partner organizations within Micron and ensuring they progress in line with GQ’s strategic objectives.
• Provide meaningful and timely progress updates to key stakeholders including supervisor, leadership teams, and project teams.
• Building robust relationships with internal stakeholders and consistently meeting their needs and expectations by delivering value.

Skills and Experience:

We are looking for hardworking and highly motivated team member with

• Over 10 years of relevant experience in the role of a Project Manager. Having a growth mindset and possessing project management skills are essential for this role.
• Professional experience in the Semiconductor Industry, specifically in Fab, Assembly and Test manufacturing processes or with NAND, DRAM, SSD or Module products experience.(Required)
• Strong written and verbal communication skills.
• Effective analytical and problem-solving skills.
• Hands-on experience with Tableau or other software for data reporting, management, and visualization.

Education:

• Bachelor’s or Master’s degree or equivalent experience in Electrical, Electronics, Microelectronics, Mechanical Engineering. (required)
• Business Administration/Management, PMP certified. (desired)

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The client that we are partnering with is a prestigious bank that is well known for their personalised wealth management services.

Job Description

• Relationship building with high net worth (HNW) clients
• Understand the financial goals of HNW clients and offer wealth management solution such as insurance, leverage products, structured products and investment products to help them protect & grow their wealth
• Provide excellent customer service and banking experience
• Regularly send customers information relating to market movements and trend analysis on the financial products that they have purchased and present new and suitable opportunities to customers
• Engage in networking and marketing campaigns to increase customer base
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

Skills and experience required

• Minimum 2 years of sales experience
• Effective communication skills
• Analytical and logical thinking

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

The client that we are partnering with is a prestigious bank that is well known for their personalised wealth management services.

about the job

• Understand the financial goals of HNW clients and offer wealth management solution such as insurance, leverage products, structured products and investment products to help them protect & grow their wealth
• Regularly engage customers with information relating to the financial products that they have purchased and present new and suitable opportunities to customers
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

skills and experience required

• Minimally 6 years of relevant experience in banking & financial advisory
• Possess strong knowledge of financial products
• Great communication & interpersonal skills
• Self-motivated and driven individuals with strong sales track record

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

Role Summary

The Project Manager in the cybersecurity team (SMEE) will be responsible for the

successful implementation of ICT infrastructure/ Cyber-security projects from contract

award to system commissioning and/or service support and maintenance.

He/She will lead an implementation team comprising engineers with different

technological and domain skills-set to ensure effective and efficient implementation

of projects to meet the contractual requirements. This includes to manage

stakeholders, internal project team, subcontractors/ vendors, time, budget, schedule

and risk management to deliver our commitments to our customers. In addition, he

will need to work with other functional groups such as finance, legal, PMO and

procurement as part of the project management processes.

Roles and Responsibilities

• Lead, plan and manage assigned projects within the business group, in

accordance with organizational and project goals, such as budget, timelines and

quality, to ensure successful achievement of project objectives and deliverables.

• Act as the single point of contact for entire scope of activities for the designated

account in the areas of Cyber Security System and Services, system infrastructure,

implementation, network architecture, security polies enhancement, security

patching and risk mitigation, security incidents/audits and as well operation

support and system maintenance

• Adapt and implement NEC project methodologies, processes, documentation

tools and measurements in relation to project management.

• Plan, coordinate and prepare implementation strategies to meet key project

milestones such as delivery, tests and payment milestones.

• Managing integration of various Cyber Security System components of the project

including hardware, software installation, testing, business process review,

redesign, application compatibility testing, data migration and data conversion

etc. Familiar with Cloud System Project and implementation, Cyber Forensic

software / package is an advantage.

• Create project specifications, schedules, planning, execution, operation as well as

securing of resource requirements.

• Overall coordination and management of cyber security related projects through

its whole project lifecycle and ensure that projects are delivered on time and fully

mee to the customer requirement and compliance to security standards and

policy.

• Provide progress updates on assigned tasks for all projects in the weekly project

meetings as well as technical guidance on operating procedures and new

projects.

• Ensure that projects performed are compliance with Government Cybersecurity

standard and to adhere to industry practice ISO quality standards and project

management’s model.

• Ensure all Service Requests and assigned projects’ tasks are completed as per

agreed schedules.

• Ensure that the Service Delivery is able to meet the Service Level Specification and

to ensure smooth running the system operation.

• Play an active supporting role in the development of project office within the

customer environment to achieve defined functions and capabilities.

• Reviewing project documentation to ensure that it meets customers requirement

and conforms to quality management process, standards and procedures to

minimise rework and system failures.

Project Team Management

• Oversee project team members to deliver project on schedule and cost while

meeting project requirements.

• Defining project resources, performance reviews and post implementation

evaluations

• Initiate, organise and attend project meetings and ensure project teams are kept

fully informed about project progress, tasks, action plan and deadlines.

• Work with team member to manage and resolve issues, risks, dependency, and

impediments that may impact on successful project delivery.

• Coordinate project team members to ensure that project progress is reported in

an accurate and timely manner to all stakeholders and project teams.

• Lead team members to ensure that all projects and products are delivered with

quality as a priority and that appropriate levels of testing and technical

governance is carried out in accordance with internal standards and contractual

requirements.

• To keep abreast of relevant technological developments in order to improve and

stay effective in the role for team members and key stakeholders.

Requirements:

• Bachelor Degree in Engineering (Computer / Telecommunication), Computer

Science / Information Technology or equivalent.

• At least 3 years of experience (as project manager or technical project manager)

and proficient in project management (Cloud System Environment) with proven

track record of completing multi-million dollar IT projects from contract award to

system commissioning within a technically complex and demanding environment.

• At least 3 years of IT outsourcing experience with proven ability to work in large

groups and managing multiple projects. Project Management experience in

Government IT Services Management is an added advantage.

• PMP / CITPM certification and/or Cyber Security Certification (e.g CISSP) or its

equivalent is preferred.

• Project management experience in a systems integrator/ services vendor

organization is an advantage.

• Experience in delivery of multiplatform technology base IT projects comprising

network infrastructure, security applications and appliances, database, systems

software (OS), security set up including policies, firewall, 2FA, encryption, CA,

IPS/IDS, and device management, is an advantage.

• Experience / Familiar with Cybersecurity Project implementation in Government

agency / State board would be added advantage.

• Able to work in a fast-paced environment with dynamic projects teams.

• Strong customer and team player with the ability to effectively lead and motivate

teams towards common objectives.

• A self-starter and able to work under pressure and tight schedule with positive and

proactive attitude to anticipate challenges and resolves issues.

• Strong competency and experience in managing and motivating multi-

disciplinary teams including vendor partners.

• Self-motivated, result-oriented, organized and ability to work independently with

priorities.

• Proficient with Microsoft Project or other project management reporting tools.

• Effective communications and presentation skills, both written and oral.

We are seeking an experienced and highly skilled Incident Response Consultant/Manager to join our team. The successful candidate will be responsible for providing incident response services to our clients, developing incident response plans, and managing the incident response program.

Key Responsibilities:

• Provide incident response services to clients, both local and overseas, including incident handling, investigation, containment, and recovery.
• Develop incident response plans for clients, including policies, procedures, and playbooks, tailored to their specific needs and risk profile.
• Work closely with clients to understand their business and technical environment and provide tailored incident response services and recommendations.
• Manage the incident response program, including leading incident response engagements, mentoring the incident response team, and providing guidance to clients on incident response best practices.
• Keep up-to-date with the latest threat intelligence and trends and incorporate this information into the incident response program.
• Conduct incident response tabletop exercises and post-incident reviews to continually improve the incident response program.
• Assist in developing proposals, statements of work, and other deliverables as part of the sales process.

Qualifications:

• Bachelor's degree in computer science, information security, or a related field.
• At least 5 years of experience in incident response management and cross-country IR experience.
• Knowledge of incident response frameworks such as NIST, SANS, or ISO.
• Understanding of the latest threats and trends in information security.
• Experience in leading and mentoring incident response teams.
• Excellent communication and interpersonal skills, with the ability to communicate technical information to both technical and non-technical stakeholders.
• Relevant certifications such as CISSP, CISM, GCFE or GCFA are preferred.

Candidates possessing the following abilities/skills will be considered favourably:

• Strong technical understanding of information security concepts and technologies, including network security, endpoint security, cloud security, and threat intelligence.
• Experience with incident response tools and technologies, such as SIEM, EDR, forensic tools, and threat hunting platforms.
• Knowledge of scripting languages such as Python or PowerShell for automating incident response processes.
• Familiarity with operating systems such as Windows, Linux, and macOS, and the ability to analyse system logs and network traffic.
• Experience with incident response in cloud environments, including AWS, Azure, or Google Cloud Platform.
• Familiarity with regulatory frameworks such as PDPA, GDPR, HIPAA, or PCI DSS, and their implications for incident response.
• Experience with incident response in a variety of industries, including finance, healthcare, government, or technology.

This is an exciting opportunity for an experienced Incident Response Manager with cross-country incident response experience to join a dynamic and growing organisation. The successful candidate will be part of a talented team and will have the opportunity to make a significant impact on the organisation's security posture. If you meet the qualifications and are interested in this opportunity, please submit your application today.

Job Responsibilities:

• Develop and execute the talent acquisition strategy for operational roles across all divisions, aligning with BreadTalk Group's overall business goals.
• Lead the Talent Acquisition team, providing mentorship, guidance, and performance management to ensure high standards of service delivery.
• Oversee the end-to-end recruitment process, including job requisitions, sourcing, screening, interviewing, and onboarding, ensuring timely and effective hiring for all operational positions.
• Implement best practices in recruitment to improve processes, including candidate sourcing, assessment techniques, and evaluation criteria.
• Collaborate with brand and hiring managers across all brands to understand their talent needs and deliver customized recruitment solutions.
• Build and maintain strong relationships with internal stakeholders to ensure alignment and continuous improvement in hiring practices.
• Develop and execute innovative sourcing strategies, leveraging various channels to attract a diverse and qualified talent pool.
• Implement and maintain an Application Tracking System (ATS) to track recruitment progresses, utilize metrics and analytics to track and report on the effectiveness of talent acquisition strategies and make data-driven improvements.
• Work with HR & Training team to develop and execute onboarding programs for new hires to ensure seamless transition into the organization
• Plan, manage and forecast recruitment budget and optimize resources allocation
• Partner with the Employer Branding team to promote BreadTalk Group’s employment brand and enhance visibility and attractiveness among potential candidates, especially for operational roles.
• Regularly review and analyze market trends, competitor insights, and industry benchmarks to ensure a competitive approach to talent acquisition.

Job Requirements:

• Minimum 8 years of experience in talent acquisition, with at least 3 years in a leadership role, ideally within the Food & Beverage, retail, or hospitality industries.
• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Knowledge of local employment laws and regulations.
• Experience working in a shared services or matrixed environment.
• Proven experience managing high-volume recruitment for operational roles.
• Strong understanding of sourcing channels, and recruitment technologies.
• Excellent interpersonal and communication skills, with the ability to build relationships across various business units.
• Data-driven and analytical mindset with experience using recruitment metrics and tools.
• Strong organizational and project management skills, with the ability to manage multiple priorities in a fast-paced environment.

BIM Manager (M&E)

Job Description:

Responsible for developing and implementing BIM project execution plans, collaborating with project teams, and ensuring efficient delivery of BIM deliverables.

Key Responsibilities:

- Develop BIM Project Execution Plans, BIM collaboration, documentation, enforcement, monitoring, and workflow to meet project requirements

- Provide solutions for BIM-related technical issues and assist project teams with BIM implementation

- Set up processes and workflows for efficient delivery of BIM deliverables

- Establish guidelines for internal and external model exchanges between project stakeholders and monitor progress

- Attend client meetings and lead decision-making processes affecting BIM deliverables

- Liaise and coordinate with other trades for cross-team support on BIM software

- Regularly meet with key project staff to update on progress and document meeting minutes

- Oversee BIM coordination and daily management of BIM project data sets/workflows and project setup

- Collaborate with teams to ensure all drawings are in order as per design requirements

Job Requirements:

- Certificate in AutoCAD Autodesk advanced module

- Certificate in Revit MEP Autodesk advanced module

- Higher NITEC / Diploma in Mechanical Engineering or equivalent

- Minimum 3 years of experience in M&E drafting using AutoCAD, Revit, and BIM preferably from the Construction industry

- Outgoing personality with strong interpersonal and communication skills

- Ability to work independently and target-oriented in a stressful environment

- Ability to work well in a team and demonstrate initiative and commitment

Interested candidates who wish to apply for the advertised position, please click "apply now" an updated copy of your resume in MS Word format.

We regret to inform that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd

EA License No : 01C4394 | Lim Han Siang Adrian | Reg No: R 177 0467

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

ABOUT US

Orange Gum, as part of the Soprano Design Group, has over 20 years of experience in the development and provision of world leading mobile messaging and wireless application infrastructure. With a vision to make mobile messaging relevant and valuable to business, Soprano Design has developed a wide range of enterprise ready products and applications, which have been repetitively proven in real business settings.

Designed to streamline and automate critical but common personal interactions to improve staff, customer and supplier communication, Soprano’s solutions include: staff communications, mobile marketing, appointment reminders, staff fulfilment, 2-factor mobile authentication, emergency notifications and mobile payment. This is underpinned by Soprano’s core software infrastructure SOPRANO CGP that sends routes and receives SMS, MMS and Email traffic.

Headquartered in Sydney, Australia, and operating globally, Soprano Design is a leading global communications platform as a service (CPaaS) provider that brings nearly 30 years of experience with enterprise-level mobile messaging to each of our over 4,500 government and enterprise clients around the globe.

Soprano’s flagship product, Soprano Connect, is an innovative award-winning platform that helps customers to strategically integrate, email, SMS, voice, conversational AI, IP messaging and social channels such as RCS, WhatsApp and Google Business Messages into a seamless secure omni-channel business mobile messaging experience.

POSITION SUMMARY

Due to growth, Soprano's Singapore team is seeking an experience BDM to join our high-performing team on a permanent full-time basis. The Business Development Manager (‘BDM’) is primarily responsible for understanding, qualifying and winning new customers as well as winning new departments and software sales within existing customers.

Reporting to, and working closely with the Country Sales Leader, the BDM will focus on selling our award-winning solutions into large government (local, state and federal) customers and large enterprise customers with a particular focus on the financial services/banking, health, education, retail, and logistics industry verticals.

ROLE OBJECTIVE

Soprano delivers to large enterprise and government organisations a Communications Platform as a Service (CPaaS) that makes their trusted mobile interactions more valuable and meaningful. Soprano works in 13 countries directly with customers and through channel partners.

The Soprano Sales team is responsible for the acquisition of new customers/logos and to sell more software and services to existing customers.

By understanding our customers’ businesses better, we can inspire great solutions that lead to very long-term relationships.

KEY RESPONSIBILITIES

Includes but is not limited to:

• Developing, executing and regularly updating a territory Go To Market Plan, including identification of key accounts to target in key market segments and regular tracking of progress against opportunities
• Achieving and maintaining Key Performance Indicator’s (KPI’s) set by the regional sales leader
• Generating leads and prospecting new business opportunities through a range of channels including leveraging existing networks, attending industry events, using LinkedIn Sales Navigator and other sales tools, and telephone-based prospecting
• Building, owning & closing a new business pipeline
• Understanding client challenges, scoping their requirements & working with internal stakeholders (e.g. sales operations, pre-sales, product and customer services teams) to shape and sell optimum solutions
• Preparing and delivering engaging and compelling software solutions proposals
• Overseeing the transition of new clients to the Customer Service team to ensure smooth client onboarding processes and ongoing Service Delivery excellence
• Developing and maintaining knowledge of local telecommunications and related regulations, customer motivations, and customer buying patterns
• Keeping the company’s CRM up to date and maintaining accurate sales forecasting as part of a cadence of internal reporting requirements
• Ensuring that co-workers are treated respectfully and without any form of discrimination, harassment or victimisation
• Ensure you are aware of yours and your team’s (if any) responsibilities in relation to company policies, including and especially IT Security policies applicable to your role, and that all requirements of these policies are met as it relates to you and your team’s (if any) role.
• Taking all reasonable care to ensure that your actions or omissions do not impact on the health and safety of yourself and others in the workplace
• Performing other tasks or activities as directed

SKILLS AND EXPERIENCE

• Bachelor's degree preferably in IT, Computer Science, or Engineering
• 5-8 years of experience as a Sales Manager/Business Development Manager in SaaS based IT or Telecommunications organisation
• Demonstrated experience utilizing solution selling and/or consultative approaches when engaging with clients and partners.
• Good understanding of the global Telco industry, automated communication, Artificial intelligence, and IT industry highly preferred
• Self-driven, motivated and ability to work independently.
• Excellent MS Office skills, reporting skills.

WHY WORK FOR SOPRANO:

• Work for a leader in the CPaaS industry: We are a leading enabler for enterprise communications, with a customer-centered approach that allows us to reach significant results with our clients and partners.
• Our focus on Technology: We pride ourselves on building technology for the future of communication that creates richer meanings, deeper trust and better connections.
• Global presence: Soprano is headquartered in Sydney, but we have a global presence in Europe, North America, South America, New Zealand and Southeast Asia. We’re a small company with big dreams!
• Collaborative and inclusive environment: We are committed to a workplace environment where every employee is respected and empowered to be their best selves at work.
• Training and Development: Gain valuable insight and exposure to various markets worldwide
• Competitive salaries: We are a pay for performance company that values your contributions through our competitive salaries, rewards and recognition programs
• Flexible Working: We’re a lover of hybrid working, and this allows us to stay connected to our global teams while allocating time to do the things we love

People are at the core of what we do and Soprano Design Pty Ltd is committed to a safe, diverse and inclusive workplace where we all thrive and succeed together. We encourage applications of all ages, genders, nationalities, backgrounds and cultures. Please let us know if you require any adjustments to the recruitment process.

Key Job Tasks & Responsibilities:

• Supervise all upcoming and ongoing projects, from tendering to final handover.
• Engage with clients and consultants on project matters, attending relevant meetings.
• Determine the need for a formal design control, verification, and validation program as required by tender or contract specifications.
• Review and validate design system details, coordinating with project managers and consultants to ensure service completeness and functionality.
• Assess pre-contract cost estimates, cash flow projections, feasibility studies, and cost analyses prepared by the QS team across all areas.
• Ensure compliance with approved designs, materials, and specifications as outlined in contracts.

Lead and Manage Project Teams:

a. Deliver the service standards expected by clients and consultants.

b. Use materials that meet project specifications.

c. Ensure project schedules are adhered to and deadlines are met.

d. Quickly resolve issues that arise on project sites.

e. Continuously review, monitor, and improve project management processes, workmanship, and on-site quality.

Actively participate in ad-hoc projects and handle additional duties as required.

Job Title: Customer Service ID9079 (Recycling Company)
Location: Tuas
Working Hours: Monday to Thursday 8am-6pm, Friday 8am-5pm
Basic Salary: $2300-$2600

Benefit:
*Variable bonus provided with AL 14 days
*Company transportation provided at Boon Lay MRT

Job Description:
• Assist the Customer Service team in answering customer inquiries through phone, email or WhatsApp support channels.
• Process orders accurately by checking, printing, scanning the Collection Order/ Delivery Order (CODO), matching with Purchase Order (PO).
• Ensure that customer inquiries are resolved in a timely manner by liaising with other
departments to maintain customer satisfaction.
• Keep accurate and up-to-date records of customers’ interactions and follow-up actions taken.
• Prepare monthly reports / consolidated figures as required by the Customer.
• Submission of daily collections to NEA e-tracking system.
• Coordinate with Transport department to arrange and schedule collection date and time.

Requirement:
Minimum GCE ‘N/O’ Levels with 1 year of CS experience

Job Title: Customer Service (ID5085)
Location: Jurong East (company will move to Senoko next year)
Working Hours: Mon to Fri 8.30am - 6pm
Salary: up to $2500

Job Description:
• Shipment coordination (local and cross borders)
• Preparation of daily/monthly report
• Prepare internal reconciliation billing report
• Attend to customer’s daily operation meeting

Requirement:
• At least 1–2 years of customer service with logistics experience
• Experience in SAP & WMS function will be added advantage
• Computer Literate & Proficient in MS Office

Duration: 6 months contract

Location: Pandan, West

Job Responsibilities

• Handling shipping & billing processing via the system.
• Ensuring documents are properly completed by compliances and shipment release on a timely basis.
• Handling and liaising with Order Management, Finance (outstanding AR), Trade Compliance, and Operation teams to follow up on shipment, delivery & billing through the system.
• Review commercial clauses, handle type of bonds with the bank, Letter of Credit negotiation with bank, issue chambered origin, etc.
• Ensure all related billing issuance are issued accurately, provide complete supporting billing documents to the customer, meet the customer's contract/payment terms, and ensure each set of payment collection is reasonably assured.
• Liaise with the internal A/R Collections team and customer to resolve any variances whenever queries arise.
• Able to communicate well with all the partners to ensure smooth execution of shipment & billing according to established guidelines.
• Ensure all documents are filed according to the Record Retention Policy.

Job Requirements

• Diploma / Degree
• 2+ years of experience in customer service or related field
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and attention to detail
• Proficient in Microsoft Office and Oracle software (will be an added advantage)
• Ability to work independently and as part of a team

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/9368

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

As the monetary system decays under debt, inflation and irresponsible governance, our mission at BullionStar is to return Gold & Silver to its rightful place as money. Having established our presence as the leading bullion dealer in Singapore with an edge in technology, we have now expanded to the United States and New Zealand as part of our international growth plans.

If a fast-paced, high growth, dynamic and multi-cultural environment excites you, join us on our journey.

Customer Service Executive | Multi-Cultural Environment | Rewarding Career

Interested in the bullion industry? Love being around Gold & Silver all day? We are hiring an individual for a Customer Service Executive role. This role will build a solid foundation for a career in the precious metals industry, allowing you to learn the ins and outs of the bullion industry first-hand from precious metals experts and acquire a hands-on working experience within the operations of a bullion dealer.

About BullionStar

BullionStar is the leading bullion dealer in Singapore. With BullionStar, customers are offered a modern platform for trading and holding physical bullion. The online platform is complemented with a newly renovated and expanded bullion shop, showroom and vault in Singapore. BullionStar has an excellent reputation with a review rating of 4.8 on Google Reviews based on more than 1,000 genuine customer reviews.

• We lead in technology - We are a modern bullion dealer that employs proprietary cutting-edge technology into an age-old industry.
• Excellent learning opportunity – With us you will work with a range of different projects and tasks being mentored by our precious metals experts.
• We pay above-average salaries and offer a competitive benefits package.

The Position

• Build and maintain relationships with customers
• Guide and assist customers in our bullion shop
• Test the authenticity of precious metals
• Assist in driving, developing and improving BullionStar’s customer care program
• Develop and assist in marketing efforts
• Provide support for BullionStar’s affiliate program

Who Should Apply?

Please apply if you possess all of the below skills and characteristics:

• Meticulous: As you will be dealing with highly valuable items, you are to be meticulous and diligent in all aspects of the role, e.g., conducting inventory audits, testing the authenticity of the precious metal product, handling cash, etc.
• Versatile: You are required to switch between speaking with customers, to hands-on operational work, to desk-bound administrative work throughout the day.
• Great Communicator: You need to be proficient in verbal and written English to communicate effectively with our customers. Fluency in additional languages and/or dialects is a plus. (Good communication skills in other language and/or dialects language to build and maintain relationships with other customers) As part of an integrated and international team, you are furthermore encouraged to communicate openly and directly across all levels of the organization.

Location & Work hours

The job location is BullionStar's bullion shop, showroom and vault at 45 New Bridge Road. This bustling location is located in between Chinatown and Clarke Quay with the Clarke Quay MRT located just across the road making commuting easy.

5-day work week, 1 Saturday inclusive.

Salary and Benefits

The starting salary is SGD 2,700 - SGD 4,000 depending on your knowledge, competence, experience and skills plus one month's bonus, reimbursement of medical bills and access to an employee health and fitness benefit program.

• MNC, Tuas, Transport (2 ways)
• Heavy travelling, Good exposure and opportunities
• Basic $3800 - $5000,overtime claim
• Overseas allowances, mobile allowance
• Performance bonus
• No experience can apply, On-the-job training

Role & responsibilities:

• Support the Senior/ Service & Commissioning Engineer on site.
• Provide technical expertise and carryout service order assignments from the Service & Commissioning Manager/ Service & Commissioning Coordinator
• Field representative of the company to evaluate, troubleshoot, analyze, repair, test, and return equipment to service as required or instructed by a service order in a safe and effective manner.
• Create daily reports about the performed service tasks and all related issues and send them to the Service Mailbox
• Complete all the required documentation & write reports regarding the work

Requirements:

• Minimum a Degree in Electrical & Electronic or equivalent
• Good, basic, technical insight into electrical, hydraulic and basic mechanical engineering fundamentals
• 1yr of relevant experience in Marine/Oil & Gas industry
• No experience can apply as on-the-job training is provided
• Good communication skills
• Analytical and systematic approach to problem solving
• Basic understanding of programming and industrial control systems is a plus
• Willing to travel abroad heavily
• Willing to work overtime
• Having a great desire to gain more knowledge and skills
• Positive, solution driven, hands on attitude.
• Can work well in a team but having a great level of self-management and independence

Interested applicants, please send your profile to [email protected]