At NUS Singapore, our people are the driving force behind our success. We pride ourselves on fostering a vibrant and inclusive community of talented individuals from diverse backgrounds.When you join NUS, you become part of a community of passionate individuals who are dedicated to driving innovation and change in education, research, and service. Our culture of inclusivity and entrepreneurship means that you’ll have the freedom to explore your ideas and make a meaningful impact. Your career at NUS is more than just a job - it’s a transformative experience that will shape your personal and professional growth.Explore the link provided to learn additional details about the available job opportunity:

https://career44.sapsf.com/sfcareer/jobreqcareer?jobId=24432&company=nationalunP2

Job Scope:

• Registration for patients and crowd control
• Assist patients in preparation and changing for procedure
• Assisting the radiographers and nurses on duty
• Other ad-hoc duties assigned

Job Requirements:

• Able to start asap or on short notice period
• On job training would be provided

Interested candidates can write in to Ann at [email protected]

Ann Goh Xin Ting
R1875289
Recruit Express Pte Ltd
E.A License: 99C4599

Job Highlights

• Performance Incentives
• Gross Salary: $4,000 and above achievable with successful sales performance
• Hybrid Working Model
• Birthday Leave + Medical Benefits

Job Responsibilities

• Meet sales goals and contribute to month-over-month growth
• Possess in-depth product knowledge and be able to deliver a presentation of our solutions
• Take inquiries and requests from customers and address their needs
• Maintain accurate customer’s records and recommend the right products for them
• Represent our brand in a professional, successful manner that results in a positive customer experience
• Coordinate with other members of the team to ensure company standards are being met
• Any other duties as assigned

Job Requirements

• Performance-driven and a team player
• Excellent verbal and written communication skills
• Good interpersonal skills
• Able to communicate with Mandarin speaking customers
• Singaporeans only

The Senior Manager for Social Media Strategy is the driving force behind our digital presence. This individual is tasked with developing and executing a comprehensive social media strategy across various platforms, including TikTok, LinkedIn, Instagram, and Facebook. Key responsibilities include crafting innovative content, fostering engagement, analysing metrics, and driving growth.

Key Responsibilities:

Strategy Development

• Develop and implement a comprehensive social media strategy to drive brand awareness, engagement, and growth.
• Identify and capitalise on emerging trends and opportunities in the digital landscape.
• Craft innovative content strategies tailored to each platform, ensuring alignment with business objectives.
  

Content Creation and Management

• Create engaging and impactful content across social media platforms, including visuals, videos, and written copy.
• Maintain brand consistency and voice across all social media channels.
• Manage and curate content calendars, ensuring timely and relevant postings.
  

Engagement and Community Building

• Foster meaningful connections with our audience through active engagement and interaction.
• Cultivate a sense of community and brand loyalty among followers.
• Monitor and respond to audience feedback, comments, and inquiries in a timely and professional manner.
  

Analytics and Reporting

• Track and analyse key social media metrics to measure performance and effectiveness of strategies.
• Generate regular reports and insights to inform decision-making and strategy refinement.
  

Innovation and Adaptation

• Stay abreast of industry trends, platform updates, and best practices in social media marketing.
• Continuously innovate and experiment with new content formats and engagement tactics.
  

Qualifications and Abilities:

• Bachelor's degree in Marketing, Communications, or related field.
• Proven track record of at least 3 years in social media management, with a focus on strategy development and execution.
• Strong understanding of social media platforms, algorithms, and trends.
• Exceptional creativity and strategic thinking skills.
• Proficiency in content creation tools, analytics platforms, and social media management software.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage multiple priorities effectively.
• Results-driven mindset with a passion for driving growth and engagement through social media.

Are you passionate about creating unforgettable dining experiences? Do you thrive in a fast-paced environment where teamwork and innovation are celebrated? If so, we want you to be a part of our dynamic team in our brand-new ramen restaurant!

Responsibilities:

• Oversee daily operations of the front-of-house and back-of-house teams
• Handle shift duties to ensure seamless operational transitions
• Ensure exceptional customer service standards are maintained at all times
• Assist in recruitment, training, and development of staff to uphold our standard of excellence
• Train, mentor, and motivate staff to deliver excellence in every interaction
• Manage inventory, ordering, and stock rotation to minimize waste and maximize profitability
• Monitor food quality and presentation to uphold our commitment to excellence
• Handle guest inquiries, feedback, and complaints in a professional and timely manner
• Collaborate with the management team to develop and implement strategies for business growth and profitability
• Assume managerial responsiblities in the absence of the Restaurant Manager
• Ad adhoc duties assigned by the Restaurant Manager

Requirements:

• At least 3 years in experience in a supervisory role within the food and beverage industry, preferably in a restaurant environment.
• Strong leadership and communication skills with the ability to inspire and motivate a diverse team
• Excellent organizational and multitasking abilities to manage competing priorities effectively
• Flexibility to work split shift, weekends, and holidays as required.

Please be informed that only shortlisted canddiate will be notified. Thank you.

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Operations Director to join in our family today.

Job Description:

1. To set up and streamline SOPs of the various outlets.

2. Work closely with Restaurant Managers and Branch Chefs for new menu and recipe.

3. Monitor and plan procedures for central kitchen and outlets.

4. Ability to train new managers in training.

5. Hands-on in setting up new outlets, negotiating with landlord.

6. Drive for operational excellence between outlets.

7. Handle challenging and difficult situations.

8. Reporting to Japan HQ for monthly reports.

Job Requirements

1. Strong experience in handling F&B Operations

2. Strong experience in managing staff and customers.

3. Good customer service experience.

4. Willing to travel across different outlets in Singapore.

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."

Salary: up to $2200

Job Duration: Until December 2024

Working Days & Hours: 8.30am - 5.30pm (Mon-Fri) with 1.5-hour lunch break

Location: Newton

Job Description:

• Provide quality support for incoming enquiries via calls, email or walk in
• Assist clients with their log in and online portal navigation issues
• Liaise with other departments to troubleshoot and resolve client issues where applicable
• Take ownership of client issues and follow through to resolution
• Perform outreach to clients for clarification or assist them with their requests
• Other ad hoc duties as necessary

Job Requirements: Min Diploma in any field

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Required skills:

• 1 to 5 years of experience in ServiceNow and Dynatrace
• AWS CloudWatch
• Data Centre Operations Support
• Ensure smooth 24×7 running of the operations.
• Plan, coordinate and support operations related activities.
• Oversee and/or resolve all onsite operational incidents and major issues including any change management.
• Maintain, review, and update all policies, SOPs, and Emergency Operating Procedures
• Implement service improvement programs.
• Lead Incident and Change Management to minimize impact to customer services.
• Generate and provide periodic reports to management review and meetings.
• Review and implement Operations base on ITIL and industry best practices.
• Perform Alert Monitoring triggered from the monitoring system.
• Perform first level troubleshooting and resolution based on predefined troubleshooting guide provided.
• Perform incident escalation.
• Ensure incidents are responded and attended to.
• Triage and redirect tickets for 2nd or 3rd Level resolution base on criticality, impact and customer Service Level Agreement (SLA).
• Creation of Incident details using ticketing system provided.
• Creation of Service Request, Change Request, Problem Request using ticketing system provided.
• Liaise with users/customers on project related operational matters.
• Provide support for audit.
• Any other duties or projects as assigned by the management.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Job Description

• Handle daily processing and delivery co-ordination
• Communicate and follow up with customers on their delivery status
• Liaise with customers and vendors
• To provide support to customers in order to achieve maximum customer satisfaction and retention
• Work closely with internal operations to meet customers’ requirements
• Ensure prompt arrangement of deliveries

Requirements

• Bachelor's degree
• 2 – 4 years of relevant work experience
• Experience in logistics service

Presently we have a Job Opening for a Project Manager position

At least 8 years of experience in IT application development or related projectswith track record of managing successful delivery across the entire software development life cycle.

Minimum of 5 years Project Management or equivalent experience.

1. Familiarity in application development technologies like Pega or Javascript frameworksas well as knowledge in cloud technologies (i.e. AWS) will be beneficial.
2. Experience in implementation using agile methodology
3. PMP or CITPM certifications or equivalent is a plus.
4. Familiarity with Quality Assurance and testing methodologies.
5. Experience in Government projects added advantage

About Active Ageing Centres (AAC):

Our AAC serve as a key point of contact for seniors under our care, where we proactively reach out to them, organize social activities, and provide opportunities for interaction with the community. Our aim is to enable seniors to adopt an active lifestyle, pre-empt social isolation, and refer them to assistance in a timely fashion. We hope to improve the health outcomes of seniors living in the community through providing a suite of programs to help them live healthier lives and support their aspirations to age in place.

Responsibilities:

• Assist in coordinating support services and organising activities for the seniors
• Assist in planning & coordinating programmes and activities for the seniors
• Assist in managing, supervising and supporting volunteers
• Conduct Community Screener and ensure buddying & befriending criteria are met
• Assist in conducting outreach
• Assist Programme Executive to prepare monthly report
• General admin duties

Requirements:

• Min. GCE ‘A’ Level, Diploma with Social Service
• Good communication & interpersonal skills
• Preferably with interest and passion for the elderly
• This position is on contract basis

Work Location: Buangkok Green/ Bukit Batok/ Fajar/ Choa Chu Kang/ Holland Close

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

Summary

The International Expansion Manager is a strategic leader responsible for spearheading the company's entry into new international markets. This role demands deep research into potential markets, the ability to navigate cultural differences, and the development of strong partnerships across borders to ensure successful expansion.

Responsibilities

• Global Market Analysis: Conduct comprehensive research on potential new international markets. Evaluate market size, competitive landscape, regulatory requirements, cultural nuances, and logistical considerations.
• Strategic Expansion Planning: Develop detailed market entry strategies for targeted countries or regions. Outline timelines, resource allocation, and key milestones for successful launches in new markets.
• International Lead Generation: Proactively identify and qualify potential leads, distributors, and strategic partners in international markets. Attend international trade shows, utilize online networks, or collaborate with local market experts.
• Cross-Cultural Relationship Building: Build and foster productive business relationships with key decision-makers in international markets, demonstrating cultural sensitivity and adaptability.
• Sales Team Support: Collaborate with the sales team to provide international market expertise, sales collateral tailored to specific markets, and training to ensure a seamless transition into new territories.
• Localization Planning: Work with product development and marketing teams to strategize product/service localization when necessary (translations, cultural adaptations, regulatory compliance)
• Performance Tracking: Monitor key performance indicators (KPIs) related to international expansion initiatives, including lead generation, conversion rates, market penetration, and revenue growth in new markets. Regularly provide reports and insights.

Qualifications

• 5+ years of proven experience in market development, international business development, or a closely related role.
• Track record of successfully bringing a company or its products/services into new international markets.
• Strong analytical and strategic thinking skills with a global mindset.
• Excellent communication, interpersonal, and negotiation skills across diverse cultures.
• Proactive, resourceful, and adaptable to dynamic international business environments.
• Fluency in additional languages relevant to target market of Brazil (highly desired) - Portuguese. If not fluent, must be willing to learn.
• Experience living and/or working abroad.

Company Description

Join the growing family of DB Golf Training and Performance Center and you will be joining a network that’s leading the way in offering the highest Golf programs through technologies on the market. DB Golf Center is committed to creating a world-class independent Golf Center in Singapore. As a Marketing and Operations Assistant, you will be part of a team of forward-thinking professionals with the passion and drive to turn ideas into action.

Role Position:

Full-Time

Role Description:

This is an onsite role located in Tampines, Singapore, 5-min walk from Tampines West MRT (DT31). Marketing and Operations Assistant will support the company's team by assisting in the development and execution of marketing and promotional campaigns, social media management, database management, event planning, and operational business support.

• Develop compelling and engaging content, including blog posts, social media content, email campaigns, and website copy.

• Develop and execute comprehensive marketing plans to promote our events and services.

• Monitor and report on marketing campaign performance, including ROI and KPIs, and make data-driven recommendations for optimisation.

• Conduct research and stay up-to-date with industry trends to produce relevant and informative content for our target audience

• Utilising market research and competitive analysis to identify target markets, audience segments, and marketing opportunities

• Assist and support operations team: handling bookings, response to enquiries from every social platform and walk-ins, customers concerns, maintaining the customers database accurately etc.

• Ensure the facility is a safe and clean environment by complying with procedures, rules and regulations

Qualifications

• Candidates with no experience, but the mindset of willing to learn are welcome.

• Bonus for candidates with knowledge in golf

• Diploma / Degree in Marketing, Communications, Business or a related field is preferred

• Excellent verbal and written communication skills

• Proficient in photography and videography and editing

• Outstanding organizational, project management, problem-solving, and multitasking skills

• Fluency in English and proficiency in Microsoft Office and Google Suite.

• Strong attention to detail, creativity, and flexibility

• Required to work onsite, and working on weekends

This position supports the service team on the commissioning, preventive maintenance and testing of equipment as well as to provide continual technical support to customers.

• To carry out testing and commissioning of CCTV, Security, Intercom, Fire Alarm, AV & Public Address Systems
• Analysis of equipment failures to determine cause and recommend corrective action
• Respond to service calls or requests and carry out rectification works at site
• Carry out preventive maintenance works for customers as per schedule
• Provide customers with continuous technical and operational program support
• Provide quotations the paid repairs and A&A Works
• Manage the service projects and paid jobs

Responsibilities:

Sales Leadership:

• Lead and mentor the sales team to achieve and exceed sales targets.
• Develop and implement effective sales strategies to drive revenue growth.

Client Relationship Management:

• Build and maintain strong relationships with key clients.
• Collaborate with the team to understand client needs and deliver customized solutions.

Team Development:

• Train and motivate a high-performing sales team.
• Conduct regular performance evaluations and provide constructive feedback.

Sales Forecasting and Reporting:

• Monitor sales performance, analyze data, and prepare regular reports for management.
• Develop and maintain accurate sales forecasts.

Market Analysis:

• Stay informed about industry trends, market conditions, and competitor activities.
• Utilize market insights to identify new business opportunities.

Requirements:

1. Bachelor's degree in business, marketing, or a related field.
2. Proven experience in wholesales, FNB sales management with a successful track record.
3. Strong leadership and communication skills.
4. Results-oriented mindset with the ability to drive a high-performance culture.
5. Adaptability to changing market conditions and strategic thinking.
6. Class 3A license

Benefits:

• Competitive base salary + commission + transport allowances with performances bases bonus
• Employee discounts on company products/services
• 5 days week

ByteDance will be prioritizing applicants who have a current right to work in Singapore, and do not require ByteDance's sponsorship of a visa.

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

About the Team

Information System is based on the needs of the company's internal system construction and responsible for the planning and construction of internal human resources, finance, legal affairs, procurement, approval and other internal systems, demand and project management, information security management, system configuration, operation and maintenance of the company.

Responsibilities

1. Responsible for the construction of data products in the direction of manpower and management, providing the company with data-related products, and driving the company's management decisions through data;

2. Responsible for the implementation of data products, including data warehouse model design, data portal, data visualization, data authority, operation system, etc.;

3. Coordinate and promote cooperative Product R & D teams and other collaborative team resources to promote the implementation of data product solutions and ensure the progress of the project.

Qualifications

1. Bachelor's degree or above in Computer Science, Statistics, Mathematics or other related majors;

2.Good cross-team communication and collaboration skills；

3.Familiar with Human Resources and Management related businesses is preferred.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Our client, a premier regional institution within the insurance sector, is looking for a Cyber Security Solutions Manager to join their growing team here in Singapore. As a Cyber Security Solutions Manager, you will be at the forefront of the organization’s cybersecurity initiatives, helping drive the strategic direction, managing stakeholders relationships and overseeing the delivery of the organization’s cybersecurity roadmap.

Responsibilities

• Collaborate with key stakeholders across various business units to understand their cybersecurity needs and requirements.
• Develop and execute a comprehensive strategic roadmap for cybersecurity solutions tailored to the insurance sector.
• Lead cross-functional teams to deliver cybersecurity projects and initiatives on time and within budget.
• Identify, assess, and prioritize cybersecurity risks and dependencies across different business units.
• Collect and analyze data related to cybersecurity threats, vulnerabilities, and incidents for risk management purposes.
• Implement robust processes and procedures for risk assessment, mitigation, and response.
• Foster a culture of cybersecurity awareness and best practices across the organization.
• Act as a liaison between business units, IT teams, and external vendors to ensure alignment and collaboration.
• Stay informed about emerging cybersecurity threats, trends, and technologies relevant to the insurance sector.
• Prepare and present regular reports and updates on cybersecurity performance, risk management, and strategic initiatives to senior leadership.

Qualifications

• Bachelor's degree in Computer Science, Information Security, Risk Management, or a related field.
• Proven experience ( 5 years) in cybersecurity management, IT Security Project Management within the insurance sector or a similar industry.
• Excellent stakeholder management skills, with the ability to build and maintain relationships at all levels of the organization.
• Experience with data visualization tools such as PowerBi
• Demonstrated experience in developing and executing strategic roadmaps for cybersecurity solutions.
• Solid understanding of risk management principles and methodologies, with the ability to identify and mitigate risk dependencies.
• Strong project management skills, with the ability to lead cross-functional teams and deliver projects on time and within budget.
• Certifications such as CISSP, CISM, CRISC, or similar are preferred

If you are a strategic thinker with a passion for cybersecurity and stakeholder management within the insurance sector, we invite you to apply today!

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Would you like to be part of the AWS Startup team that is redefining the IT industry? Amazon Web Services (AWS) is leading the next paradigm shift in computing and is looking for world class candidates to help drive opportunities with partners (systems integrators and technology partners) in ASEAN.
Do you have the business savy and industry expertise necessary to position AWS as the technology platform of the future?

As a Partner Success Manager within Amazon Web Services (AWS), you will have the exciting opportunity to deliver on our strategy to build mind share and adoption of Amazon Web Services’ Cloud Computing Platform covering a wide area of services from infrastructure to Artificial Intelligence, IoT, Machine Learning, Big Data and analytics and Mobile services across AWS’s Startup customers by leveraging partners to scale and accelerate our growth.

You will act as a vital interlock by pairing the AWS account management teams & their leadership with specialist partners in the AWS partner ecosystem to help solve our customers business challenges and achieve their unique growth goals. This requires an expert understanding of the Startup segment strategy and the ability to build a strong engagement plan. You will be responsible for top line revenue growth and overall customer adoption across the customer set.

The ideal candidate will possess a demonstrated ability to engage at the CxO level as well as up and down the technology and commercial organisational chart, with enterprise customers and sales/field reps.

He/she should also have a demonstrated ability to think strategically about business, product, and technical challenges, with the ability to build and convey compelling value propositions.

You will be expected to:

• Understand the various go to market programs within the consulting and technology Partner Community in a local market, a deep understanding of the partner capabilities and solutions that are uniquely capable of delivering products and solutions that will delight customers.
• Advise customers and commercial sales teams on the value of partners, engagement, and recommend qualified partners to support customer needs.
• Expand existing AWS footprint as well as drive new customer engagements with partners to grow overall revenue with a focus on business outcomes.
• Become a trusted member of the sales team to own deal execution with partners, leveraging Partner programs, and coaching partners on best practices.
• Work closely with Partner Solution Architects (PSA) to ensure partners deliver quality results and work with Partner Development Managers (PDM) on engaging their partners with the right customers within the local market.
• Continually identify, research, understand, translate and educate your stakeholders on benefits, value and capabilities of relevant partners.

Basic qualifications

• 7+ years of experience in sales or business development in the software/technology industry
• Experience building deep and trusted relationships with interdependent stakeholders and decision makers - including direct and channel marketing, solution architect teams, product management and account management teams.
• Experience working with partners through account management, product management, program management and business development engagements.
• Exceptional communications skills, with the ability to navigate effectively across internal and external organizations and stakeholders.

Preferred qualifications

• Experience engaging and influencing snr executives or founders on the buying decision processes.
• Prior experience working with Systems Integrators and Consulting Companies to achieve sales.
• Prior direct sales experience is preferred, with a track record of meeting and exceeding quota / KPI’s
• Experience working within the startup industry, having Cloud, SaaS, platform experience is highly desired.
• Effective business and strategic planning for Go-To-Market and cross functional engagement.

Our client is a global and established Multinational Company, who is seeking to recruit an Account Manager (Field Sales). This position is based in Singapore.

Account Manager (Field Sales)

Reporting to the Senior Manager, Industry Development, you will lead the profitable development of global and enterprise accounts by positioning our client as a strategic business partner and delivering agreed programs through a team drawn from across the client network. You will also participate in and contribute to the development of strategies and approaches to maintain, protect, improve and grow account sales and portfolio. In addition, you will provide customer account revenue and activity reporting as required by the management team.

Key Responsibilities

· Identify, establish and manage multi-tier relationships across customer and our client organisations to ensure a long-term business partnership and achievement of corporate goals.

· Drive sales improvement through regionally harmonized processes.

· Establish clear understanding of customer expectations and requirements.

· Lead and manage customer presentations and proposals.

· Plan & co-ordinate activities and programs to retain and develop sustainable sales revenue.

· Develop and manage after-sales strategy for each of the designated account customers.

· Provide customer-oriented service at all times relating to specific sales and customer expectation issues.

· Contribute to the regional bidding or RFQ process when requested.

Requirements:

· Degree in Business or related discipline

· Proven track record with at least 5 years of account management/development and corporate consultative/solution-based sales experience in a service-related industry

· Strong teamwork / collaboration skills

· Excellent communication, presentation, networking and interpersonal skills

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Responsibilities

• Ensure smooth 24×7 running of the operations

• Plan, coordinate and support Operations related activities

• Overseeing and/or resolving all onsite operational incidents and major issues including any change management.

• Maintain, review and update all policies, SOPs and Emergency Operating Procedures

• Implement service improvement programs

• Lead Incident and Change Management to minimize impact to customer services

• Generate and provide periodic reports to management review and meetings

• Review and implement Operations base on ITIL and industry best practices

• Perform Alert Monitoring triggered from the monitoring system

• Perform first level troubleshooting and resolution based on predefined troubleshooting guide provided.

• Perform incident escalation. Ensure incidents are responded and attended to. To traige and redirect tickets for 2nd or 3rd Level resolution base on criticality, impact and customer Service Level Agreement (SLA).

• Creation of Incident details using ticketing system provided.

• Creation of Service Request, Change Request, Problem Request using tickting system provided

• Liaise with users/customers on project related operational matters

• Provide support for Audit

• Any other duties or projects as assigned by the Management

Requirements

• Diploma / Degree in IT or equivalent

• 2 years of relevant experiences.

• ITIL V3/V4 Foundation (Good to have)

• Familiar with: ServiceNow Dashboard, Dynatrace Dashboard,AWS CloudWatch Dashboard, Data Centre Operations Support, ITIL methodologies

• Possess initiative with positive working attitudes and customer services oriented

• Independent and goal-oriented

• Strong teamwork, communication and interpersonal skills

• Confident and comfortable engaging customers to deliver an elevated experience

• Initiates completion of tasks or activities without necessary supervision

• Flexible availability – including nights, weekends, and holidays

Licence No: 12C6060

JOB SUMMARY

Has responsibility to lead , plan and supervise the functional activities that are related for the hubbing/warehousing; shipping and related support functions for specified customers and/or programs

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Lead ; direct and supervise functional scope and activities in order to ensure its effectiveness and efficiency operationally. Please refer below for more granular details of essential/key duties and R&R

· Manage & communicate efficiencies and metrics of stakeholders specific operations in sufficient detail as to allow adequate control, communication and improvement opportunities.

· Ensures that all internal and external quality requirements are being met and institutes corrective action wherever necessary.

· Lead & drive in the development and support of quality, cost, and schedule conformance targets for stakeholders specific operations and communication

· Manage the publication and dissemination of all stakeholders required documentation.

· May perform other duties and responsibilities as assigned.

JOB QUALIFICATIONS : KNOWLEDGE REQUIREMENTS

· Strong knowledge of Warehousing/Contract Logistics operations and industry.

· Strong knowledge of global and regional logistics operations and industry.

· Knowledge of Trade Compliance elements will be an added advantage; including knowledge of international direct and indirect taxes as well as global customs regimes.

· Strong proficiency in determining warehousing/hubbing & logistics requirements to enable company’s business goals and objectives with ability to devise and implement strategy to achieve targets.

· Strong financial and analytical ability. Proficiency in managing business analytics to determine optimum commercial footprint.

· Proven track record of successful change management accomplishments, implementing and management continuous productivity and cost reduction programs.

· Strong and convincing communication skills.

· Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required.

EDUCATION & EXPERIENCE REQUIREMENTS

· Bachelor's degree in Business, Materials or Supply Chain Management.

· At least 4 years experience in related area.

· Or a combination of education, experience and/or training.

Essential/Key Duties and R&R Addendum:

Hub/Warehousing/ContractLogistics:

· Lead defined solutions from an inventory perspective to ensure correct execution of operational level

· Recommend changes that will eliminate or greatly reduce inaccuracies from reoccurring.

· Ensure the root cause of discrepancies and other related inventory errors are being identified and resolved

· Drive process improvements to reduce costs

· Initiate, define and review documentation of processes and relevant projects.

· Support any audits requested by customer

· Ensure DN creation / PGR / PGI activities for Principal / Principal Site transactions for Hub sales / hub returns / part rework / sorting conversions is completed on time and will help out when necessary.

· Drive process to set up Hub vendors in SAP by working with cross functional team

· For future EDI development, understanding functional SAP process flows and facilitate UAT(User Acceptance Testing), drive IT development for process and / or documentation

· Review 3PL yearly performance KPIs/QBRs

· Ensures the warehouse billing invoices are correctly validated

· Review and approve month end cost accruals prepared by direct report to finance for closing

Logistics/Freighting:

· Lead defined solutions from a logistics/freighting/transportationperspective to ensure correct execution of operational level

· Recommend changes that will eliminate or greatly reduce inefficiencies and/or inaccuracies from reoccurring.

· Drive process improvements to reduce costs

· Support any audits requested by customer

· Review LSP yearly performance KPIs/QBRs

· Ensures the logistics/freight & brokerage billing invoices are correctly validated

· Review and approve month end cost accruals prepared by direct report to finance for closing

General:

· Responsible in direct report’s yearly appraisal. Responsible in determining yearly performance KPI of direct report

Knowledge / Experience Requirements:

· Warehouse management - Manage 3PL KPIs performance (inventory counts, commit shipment, etc..) and cost

· Freight forwarding (inbound/outbound) - Understand the market players and competitive landscape to drive the best route solution on different condition (air vs sea), and consistently drive cost reduction opportunity for the business.

· Custom regulations - COO, knowledge about different countries custom regulations.

- Managing curriculum development and review

- Supervising teacher quality assessment periodically

- Managing the accreditation of school courses

- Ensuring student examination arrangements conform set requirements of the school

- Enforcing policies stipulated in the school’s regulations

- Arranging training for staff, among others.

Job Summary

· Achievement of economic profit, goals, business financial performance, monitoring and control for the credit card business in Singapore. You will work directly with the Head of Credit Cards to drive and support business growth and profitability related to card product management and client lifecycle management for the Affluent card products.

· Lead and manage strategic initiatives to achieve business goals

· Define product roadmap and product market fit for the Affluent cards to remain competitive in the market

· Develop, execute and drive card value proposition, positioning, pricing, targeting, acquisition channels, end-to-end lifecycle engagement strategies and projects

· Manage all aspects of client lifecycle management including acquisition, onboarding, activation, engagement, usage and retention

· Manage the revenue performance for the Affluent card products by tracking and analysing performance and effectiveness of activities to maximize growth and profitability

· Monitor, understand and analyse external conditions and competitive industry landscapes and trends to ensure product and offering meets the client needs while maintaining market competitiveness and product compliance

· Collaborate closely with Retail Analytics team to identify business opportunities and create effective strategies.

· Collaborate with Partnership team to identify strategic partnerships to support business growth

· Collaborate with Brand & Marketing team to ensure effective marketing communication strategies

· Work effectively with internal units – Group Product, Finance, Client Experience, Digital, Risk, Operations, Credit, Legal & Compliance, Technology, Audit

Key Responsibilities

Strategy

· Revenue and Market Share.

Business

· Key business drivers – Card base, spends, activation rate

Processes

· Process improvements and efficiencies

People & Talent

· Work and collaborate with various internal and external stakeholders.

Risk Management

· Adherence to GPS, ensuring controls and measures are in place to minimise gaps.

Governance

· Understanding of regulatory framework, requirements and expectations.

Our Ideal Candidate

· 8 plus years of experience in Credit Cards / Banking industry.

· Strong marketing, financial and analytical skills

· In-depth knowledge of industry and competitor products/services (digital & non digital).

· Strong communication and interpersonal skills

· Demonstrated project management skills

Role Specific Technical Competencies

· Banking/Payment Products

· Client/Market Focus

· Budget Management

· Data Analytics

· Stakeholder Management

· Marketing Channels

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

· Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

· Flexible working options based around home and office locations, with flexible working patterns.

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

HIGHLIGHT ART is more than just a gallery; it's a space where art meets life. Alongside showcasing cutting-edge artworks, we offer a curated culinary experience that complements our art events, making every visit unforgettable. Our commitment is to elevate the art viewing experience by integrating exceptional food and beverage offerings.

Scope of Work:

As the Food & Beverage Manager, you will be at the forefront of developing and managing our gallery's dining concept, ensuring that our culinary offerings match the excellence of our art exhibitions. Your leadership will be instrumental in crafting unique culinary experiences that enhance our guests' appreciation of art.

Key Responsibilities:

• Handle the gallery’s bar area on a daily basis, provide tea, coffee or mixology for gallery’s guests
• Develop and execute innovative dining concepts and menus that reflect the gallery's artistic vision.
• Manage all aspects of the F&B operations, ensuring high standards of service and quality are maintained.
• Lead, train, and inspire a team of culinary and service staff to deliver exceptional guest experiences.
• Collaborate with event organisers to provide bespoke catering solutions for gallery events and private viewings.
• Cultivate relationships with suppliers, local producers, and culinary professionals to enhance the gallery's F&B offerings.
• Ensure compliance with all health and safety regulations within the F&B department.

Requirements:

• Proven track record as an F&B Manager, preferably with experience in high-end dining or boutique hospitality settings.
• Able to converse in Chinese
• Bartending and coffee making skills preferred
• Exceptional organisational and management skills, with an ability to oversee multiple functions.
• Creative mindset with a keen interest in culinary trends and pairing food with art.
• Excellent communication and interpersonal skills for effective stakeholder management.
• Degree in Hospitality Management, Culinary Arts, or related field is preferred.

What We Offer:

• A dynamic and artistic working environment.
• The opportunity to blend culinary arts with contemporary art.
• The chance to shape the culinary identity of a leading art gallery.