Role:

Assistant Contract Manager (Civil Works / Main Con / Up to $6000)

Interested applicants can send your resume to [email protected] and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

• Singapore Based (Changi Navel, office at Lavender area)
• 6 Days work per week (8am to 5pm)
• $5000 to $6000
• Project contract based (estimated 26 months until project completion)
• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Civil) or equivalent.
• Candidates with QS or Contracts background is advantageous + At Least 5 years of Experience in Civil Works.
• Career Progression Opportunities

Our client is a leader in the maritime and construction sectors for over 40 years. They are now looking for motivated individuals to join their team.

Unique Opportunity: Dive into a significant naval base/government project, gaining unique insights and contributing to a project of national importance.

Dual-Domain Expertise: Experience the best of both worlds in land and marine projects, enhancing your skills and versatility in the industry.

Career Growth: Participate in a landmark project that will not only elevate your profile but also open doors to future leadership opportunities.

Impactful Work: Be part of a mission that extends beyond the job – contributing to national security and community well-being.

Be part of building something historic.

Job scope

• Liaise and assist Contract Manager in responding to request for quotation from prospective clients both local and overseas
• Manage and coordinate preparation of pre-tender documentation and response to tender clarifications and amendments involved and attends tender meetings leading to award of tenders.
• Prepare contract documents for control and implementation of contract administration and reviews commercial aspects of contract and agreement with clients & sub-contractors
• Assist the Contract/Project Manager in preparation of monthly progress payment and ensure successful claim of progress payment
• Attend site meetings with Project Staff as and when required
• Assist Contract/Project Manager in preparation of variation order and keep comprehensive record on work alteration and design amendment etc
• Liaise closely with Main Contractor and Client’s Q/S in regard to claims and negotiation of claims and finalization of account
• Assist to prepared budgets and cash flow projection in conjunction with Directors, Project Managers and Financial Controller
• Assist in negotiation of sub-contractors packages and preparation of sub-contractor or supplier agreement letters
• Analyze scope of work in project and contract for effective contract administration in conjunction with interpretation of architectural and shop drawings
• Monitor Project cost and prepare general financial administration
• Report example Cost history for contract negotiation and budget
• Other Ad-hoc duties as assigned by Contract Manager

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

Service Engineer | Process Analyzer System | Oil & Gas / Petroleum / Chemical | Bukit Batok

• Salary: $3,000 - $5,000 [ Can be adjusted base on experience ]
• Working Timing: Monday – Friday [ 8.30am – 5.30pm ]
• Working Location: Bukit Batok

Job Responsibilities
Local Assignment

• To perform in-house testing, Electrical & Pressure Test, Factory Acceptance Test (FAT), Site Acceptance Test (SAT)
• To perform site commissioning/start-up for analytical systems and project related jobs
• To ensure that testing records and other related technical documents for each analytics systems are kept and maintained in the department documentation system
• To ensure ownership of and compliance to all departments and company initiatives
• To perform internal and external coordination with regards to issues related to projects, overseas commissioning and local maintenance activities.
• To carry out customer services for preventive maintenance and shutdown of analytics systems services
• To carry out on- call/ emergency service jobs for local customers
• To support the department training initiatives and assist in developing the skills of new engineers and technicians
• To support the department initiatives on customer service, best practices, testing methods, documentation, job planning and project execution.
• To support the company initiatives on safety and continuous improvement
• May be assigned for long term service contracts in Jurong Island

Oversea Assignment

• To perform site commissioning/ start-up services for analyzer systems
• Willing to take up assignment for oversea long / short term maintenance contract

Competency Requirements

• Polytechnic Diploma or its equivalent in Electrical/Electronics/ Instrumentation
• Minimum 3 to 5 years with Refinery, Petrochemical and power plant analyzer experiences
• Work perform with Hart communicator, computer and PLC

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Responsibilities:

• Develop effective marketing and brand communication planning and ultimately expand digital footprint and brand awareness globally across different target audiences.

• Quickly develop a deep understanding of the company's products and users; expand growth channels and traffic, and promote brand activities.

• Select appropriate media according to respective strategic purposes; build rapport with tech, finance, and crypto related media, both traditional and digital.

• Create contents and incorporating SEO best practices into writing to expand outreach.

• Innovate new ways to increase brand awareness and keep up to date on modern marketing trends.

• Coordinate AMAs, webinars and offline events as well as revamp official social channels/ webpage to activate blockchain developer community and share Blockchain know-hows.

• Provide marketing and PR related value creation support (e.g., marketing plan advisory, media connections, etc.) as needed by portfolio projects.

Requirements:

• 5-7 years of marketing and communications experiences within the fintech/ VC/ blockchain space.

• Content creation and/or editorial experience (in news, tech, finance preferred).

• Proven track record in managing communities in the web3 space, preferably with developer relations experiences

• Strong comprehension ability in finance and technology related topics; Understanding and experience in blockchain technology is a plus.

• Fundamental understanding of web traffic metrics, analytics and content optimization.

• Experienced in media interaction and relationship development.

------------- Send me your resume via WhatsApp ❤

WhatsApp: (https://api.whatsapp.com/send?phone=6592377799)

I regret to share that only shortlisted candidates will be notified. www.dadaconsultants.com

EA Registration Number: R22108564

Data provided is for recruitment purposes only

Business Registration Number: 201735941W. Licence Number: 18S9037

Opportunity with large banking client

As Project Manager, you will hold accountability for the successful delivery large and complex IT projects, whether operating independently or within a program framework. Utilizing an agreed-upon project methodology, the focus includes robust risk and issues management, comprehensive documentation, and efficient project management within a stringent schedule.

The Project Manager assumes full financial accountability of the projects. Your responsibilties include managing external vendor suppliers, necessitating effective vendor contract management in conjunction with internal resources.

Key Responsibility Areas:

• Fully Responsible for defining, documenting, and successfully completing complex projects through the entire project lifecycles.
• Adopts and adapts project management methods and tools
• Ensures effectiveness of project control, change control, risk management, and testing processes.
• Monitors and controls resources, revenue, and capital costs against the project budget, managing expectations of all project stakeholders.
• Performs what-if analyses and scenario planning, developing insights and proposals to improve business value.
• Works with stakeholderss to agree and implement short-term and medium-term modifications to demand, maintaining a register of business requests and reporting as required.
• Takes responsibility across all stages and iterations of software development, planning and driving software construction activities.
• Defines systems development projects supporting the organization's objectives and plans, ensuring senior management is aware of and able to provide required resources.

Key Selection Criteria:

• Bachelor Degree with min 12 years of experience in IT
• Current project management accreditation PMP / PRINCE2 preferred and Agile in addition would be beneficial.
• Demonstrated prior success in delivery of complex IT application project
• Prior experience in managing projects in payment , remittance or swift.
• Extensive project lifecycle experience understanding the planning and delivery of projects in its entirety.
• Excellent written and oral communication skills
• Experience managing IT projects in banking industry (retail banking or digital banking)

Interested candidates please email your latest resume to [email protected]

Responsible for hiring and training staff, promoting high levels of customer service, advertising their services, and ordering and selling hair or beauty products. They need to ensure all staff are complying with occupational health and safety regulations. To make sure that the business is fully staffed, scheduled appropriately, well-stocked, and running smoothly at all times

Role & Responsibilities

• Understand customer's internal business functions and culture.
• Identify, build and maintain relationships with customer's internal management.
• Act as single point of contact for operational issues, mitigating any crisis.
• Represent customer needs to Cisco post-sales support teams and applicable organizations.
• Travel to quarterly customer site visits to present operational issues/activity, customer satisfaction, and gap analysis to the client and internal Cisco personnel.
• Provide customers with regular updates on "hot" or intensified issues according to customer sentiment.
• Coordinate and conduct weekly conference calls to provide status reports to customer.
• Create and present quarterly reports to customers with analysis of customer's support needs.
• Problem/Project Management.
• Work with Cisco Global to ensure seamless and consistent delivery of services and solution support to achieve customer SLA/KPIs.
• Develop and share operational standard methodologies, processes and procedures to improve the customer operations overtime.
• Build consistent relationships with key Operations and support decision makers within customer base and advices on future direction of Cisco/customer post-sales support relationship.
• Be the “go to” person and main point of contact for customer and internal teams.
• Provide detailed and documented requirements to cross-functional teams that improve the impact of the customer experience.
• Accurately produce High Availability metrics reports (MTTR, KPIs, Analytics, etc.) and other custom reports.
• Conduct internal and customer facing knowledge transfer sessions on Cisco tools processes, procedures.
• Regular review of RMAs to determine if parts are meeting MTBF especially on accounts that have contracted pay outs. If RMAs are getting close to pay out time - dynamically require EFAs by updates through GRs.

Required Skills

• Typically requires a BS/BA degree or equivalent plus 4-6 years related customer support experience, operation and project management experience or business experience.
• Ability to work as a team member in a cross-functional matrix environment.
• Excellent presentation and communication skills.
• Knowledge of vertical market business trends and concepts.
• Strong project and problem management skills.
• Strong influencing and negotiation skills.

General Manager duties and responsibilities

• Take full profit & loss responsibility
• Coordinate employees and supervise and lead lower-level managers
• Perform market research and complex analysis of possible opportunities
• Provide suggestions for business growth
• Suggest ideas for increasing revenue
• Suggest improvements for employee engagement
• Create, review and implement effective business plans
• Attend meetings, trainings, seminars and conferences

General Manager requirements

• Outstanding communication, interpersonal and leadership skills
• Excellent presentation skills
• A proven track record of successfully leading and motivating diverse teams
• Multitasker and critical thinker with strong analytical skills
• Excellent organizational and time management skills

M&E Manufacturing project experience preferred

Duties & Responsibilities:

• Lead EHS department.
• Develop, review, revise, maintain and implement EHS Management System.
• Ensure legal compliance as per statutory requirements.
• Conduct regular EHS inspections and audits.
• Manage contractor from the EHS perspective.
• To investigate all incidents on the work site and implement correction actions.
• Review and revise all risk assessments to ensure compliance.
• Able to drive EHS culture in the company
• Conduct routine checks on general safety practices and propose corrective actions and measures to be taken.
• Ensure adequacy, effectiveness and readiness of fire protection system and Emergency Response Team management system for Office and Factory.
• Ensure inspection and review of all project sites activities and operation (includes Main office and 15 Changi Factory) and alert relevant Section Head of any machinery, equipment, appliance, activity or process used in each department that exposes any person to the risk of bodily injury, and to recommend appropriate corrective measures.
• Promote safe and healthy working conditions through education, awareness campaigns, training courses, drills, competitions, contests and other activities.
• Liaise with statutory bodies on EHSS-related licenses and permits and keep updated on the latest change in regulations and Acts and be conversant with all waste management regulations, procedures and licensing requirements.
• Conduct fire and safety training to employees.
• Constant update to management of EHSS performance and the continual improvement plan.
• Liaise with 3rd party security service provider and ensure the appropriateness and effectiveness of services rendered to organisation.
• Constant plan-do-check-act on the related EHSS matter of plant's Environmental, Health and Safety Management System and ensure continual improvement/upgrading of the system.

Qualifications & Experience:

• Diploma in Workplace, Safety and Health with 8 years relevant working experience in Construction Engineering Industry.
• Degree in Workplace, Safety and Health with 5 years relevant working experience in Construction Engineering Industry.
• Strong technical competency, good interpersonal and communication skills.
• Ability to work independently and target oriented in a stressful environment.
• Ability to interact effectively with colleagues in other business units.

Job Description

The ideal candidate will have a background in interior design and/or construction management, as well as experience in project management. The Project Manager will be responsible for overseeing and managing all aspects of assigned projects from start to finish, including planning, design, procurement, construction, and project closeout.

Responsibilities:

• Manage and coordinate all aspects of assigned projects from start to finish, ensuring that projects are completed on time, within budget, and to the satisfaction of clients.

• Develop and maintain project schedules, budgets, and project plans.

• Communicate with clients, architects, contractors, and subcontractors to ensure that project goals and objectives are met.

• Coordinate and manage project activities, including design, procurement, construction, and project closeout.

• Oversee project budgets and financial reporting, including forecasting and cost tracking.

• Develop and maintain project documentation, including project plans, progress reports, and other project-related documentation.

• Identify project risks and develop and implement risk mitigation strategies.

• Ensure that all project activities comply with company policies and procedures, as well as relevant industry standards and regulations.

• Provide leadership and guidance to project team members, including subcontractors and vendors.

Requirements:

• Bachelor's degree in Interior Design, Architecture, Construction Management, or a related field.

• At least 2 years of experience in project management in the interior design or construction industry.

• Strong organizational and project management skills, including the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.

• Excellent communication and interpersonal skills, including the ability to work effectively with clients, contractors, architects, and other stakeholders.

• Strong analytical and problem-solving skills, with the ability to identify project risks and develop and implement risk mitigation strategies.

• Proficiency with project management software and tools.

• Ability to travel to project sites as needed.

• A commitment to quality, safety, and customer satisfaction.

Responsibilites:

· Develop and execute sales strategies aligned with division objectives and client needs.

· Define the sales strategy for the division and enhance long-term business growth sustainability.

· Guide sales teams in collaborating with each site to achieve company goals synergistically.

· Identify and mitigate risks that will potentially impact divisional sales performance, and develop contingency plans to address disruptions.

· Foster open communication within the teams and collaborate with senior management, product development, and other stakeholders to align sales initiatives with business objectives.

· Any other tasks assigned by senior management.

Requirements:

· Degree in Business Studies or relevant discipline

· Minimum of 10 years of sales experience, possessing a comprehensive understanding of the Semiconductor industry encompassing market trends, competitors, and customer behavior.

· Possess an extensive grasp of EUV products and emerging market trends, and demonstrate the ability to cultivate robust customer relationships within this industry.

· Capable of effectively leading a multicultural sales team spanning Japan, Singapore, Taiwan, the US, and the UK, and skilled in cultivating strong relationships with C-suite executives.

· Skilled in analyzing sales data, financial reports, and performance metrics to evaluate sales effectiveness, understand market dynamics, and optimize sales strategies.

· Exceptional communication and interpersonal skills to engage effectively with customers, stakeholders, and various departments, fostering collaboration and maximizing productivity. Additionally, proficient in negotiation to establish and sustain prosperous business relationships.

· Strategic thinking and problem-solving abilities

· Adaptability and resilience in a fast-paced sales environment

· Results-driven mindset with a focus on achieving sales targets and maximizing profitability

Responsibilities:

International Distribution Development:

• Secure new distributors for our brand globally through various channels. Develop strategies for international channel growth, considering market trends.

Local Channel Expansion:

• Expand local channels in Singapore, enhancing brand presence through collaborations.

Overseas Distribution Channel Partnerships:

• Establish key partnerships for effective product distribution globally and market penetration.

OEM Partnerships:

• Identify potential OEM partners and lead collaboration efforts.

Regulatory Compliance:

• Ensure compliance with regulatory requirements both brand products and OEM partnerships.

Brand Representation:

• Represent our brand, effectively communicating its value proposition.

Negotiation, Budgeting, and Costing:

• Negotiate agreements, develop budgets aligned with revenue growth.

Revenue Growth:

• Drive revenue growth through distributor channel expansion.
• Develop and track key performance indicators (KPIs) related to revenue generation.

Brand Collaborations:

• Explore collaborative opportunities for mutual growth with other brands.

Requirements:

• Posses Degree in Business, Marketing or its equivalent
• At least 5 years of relevant working experience in International and local business development, distributor management, OEM partnerships within the cosmetics or hair care industry, will be an added advantage.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration No.: R1101084

EA License No.: 20C0426 (Elitez & Associates)

Responsibilities

• Overall responsible for general office administration & purchasing
• Ensure office equipment maintenance and control
• Ensure the arrangement of facilities after award of project in preparation for project start up
• Purchasing processing, ensuring purchase is followed up
• Ensure the maintenance of Approved Subcontractor/Supplier List
• Participate in management review of system
• Initiate action to prevent non-conformance relating to internal process and systems
• Record maintenance
• Recommend improvement measures to the superior
• Assist the MR in internal and external communication

Requirements

• Minimum Diploma in Business Administration related qualifications.
• At least 5 years relevant working experience.
• Good communication skills
• An analytical mind with problem-solving skills
• Excellent organizational and multitasking abilities
• A team player with leadership skills
• Exceptional verbal and written communication skills.
• Ability to collect, track, and analyze large amounts of data.
• Understanding of consumer behaviors and industry trends.
• Extensive, accurate product knowledge.

Interested applicants please email your detail CV including your qualifications, working experience, current and expected salary to [email protected]

Job Descriptions:

HR Matters

Responsible for the Singapore office employees' life cycle matters

• Full spectrum of recruitment, including approaching potential candidates via LinkedIn or cold calls to candidates, selection, and salary negotiation process.
• Liaise with various institutes to bring in interns for various in-house projects.
• Strategic planning for employer branding
• Employee Records, employee management, Onboarding and offboarding matters
• Employee group insurance and WICA renewal
• Full spectrum of payroll calculation, CPF submission, and income tax submission
• Work passes applications and renewal for foreign workers
• Policies maintenance – employee handbook, SOP etc
• Responsible for communication and coordination with relevant HQ stakeholders in China
• Any other HR-related matters

Office Matters

Support China HQ team for all matters in Singapore

• Office: Manage office-related matters such as pantry restocking, mails, stationery restocks, office rental etc.
• Liaise with government sectors for various grants opportunities and startups support.
• Administration: Assist in liaising with the corporate secretary for office administration matters
• Sales Admin: Taking care of stocks in the Singapore warehouse and arranging for shipment to clients’ addresses whenever needed
• Digital Marketing: Assist in managing social media accounts and assist in uploading content, mainly on LinkedIn to also boost employer branding
• Finance: Assist in checking bank reconciliation and updating the finance team on the updates, Liaising with the auditor for audit matters, Assist in payments related to Singapore operations, and Act as main liaison between management and Singapore’s bank.
• Project Management: Assist to oversees progress of employees for various projects.
• Any other ad-hoc matters as assigned by HQ team.

Requirements:

• Proficient in Mandarin is a must as you will need to work closely with Chinese stakeholders
• Bachelor degree or above, major in human resources, business administration, etc
• Preferably IHRP-CP Certified
• At least 3 years and above HR and office admin operational experience, preferably in Startup environment
• Strong Knowledge of Singapore Labor/ employment laws.
• Excellent organizational skills, decision-making abilities, and attention to detail.
• Self-reliant, self-driven, resourceful, and able to work independently.
• With can-do attitude and strong problem solving skills
• Strong change management skills to facilitate discussions around change and transformation when required

Gargantua Robot Pte Ltd is a newly set up Singapore office for a China-based robotic company. We are building a team in Singapore to cater to the international customers that we've gained over the years.

Working location: One North

Working hours: Monday - Friday, between 9am - 10am to 6pm - 7pm

Responsibilities:

• Promote a safety-focused culture onboard and onshore.
• Actively investigate incidents and pursue ongoing improvement.
• Encourage a culture of change management.
• Aim for operational excellence.
• Ensure compliance with international regulations and standards.
• Manage onboard team members.
• Provide comprehensive briefings on policies and procedures.
• Evaluate senior officers’ performance.
• Provide training and mentoring in line with industry standards.
• Take care of crew well-being.
• Coordinate ship repairs with engineers and contractors.
• Evaluate maintenance tenders and ensure standards are met.
• Monitor and address ship defects.
• Conduct risk analysis for breakdowns and damages.
• Track operational costs and report on budget performance.
• Provide regular reports on key performance indicators and targets.
• Plan resources to support vessel operations.

Requirements:

• Experience as Chief Engineer onboard Ocean-going vessels / Class 1 COC Master Mariner with prior sailing as Master
• Digital fluency skills – IT knowledge of Microsoft tools (excel, word, power point).
• Good communication skills – written and spoken.
• Knowledge of Planned Maintenance Systems, knowledge of technical, procurement & logistics processes
• Growth and learning attitude.
• Strong leadership and people management skills.

THE ROLE

As the Department Head of HR in DNC ( Education ) Pte Ltd, you will be responsible for the design, development, implementation and maintenance of all human resources initiatives. You will formulate and review HR strategies and manage the administration and implementation of policies. You will design and develop plans to continuously care for, develop, improve the performance and productivity of people.

KEY DUTIES & RESPONSIBILITIES

• Manage full spectrum of the human resource functions and administration of the organisation.

• Develop and manage the recruitment process inclusive of specific selection criteria, interviewing, orientation and exit interview.

• Drive programs to enhance retention rates and motivate employees.

• Conduct regular market salary survey to ensure competitiveness.

• Identify training needs and formulate the organisation’s learning, career and talent development as well as succession planning.

• Drive and implement key exercises including annual performance management salary review and manage compensation and benefits programs.

• Formulate and develop best practices to improve efficiency and effectiveness in all aspects of HR functions.

• Ensure organisation policies and procedures operate in an effective and efficient manner in accordance with the strategic plan and corporate objectives.

• Ensure compliance of HR matters with corporate directives and local employment legislation.

• Provide guidance to management on misconduct, poor performance and other human relations matters.

• Participate in cross-functional projects and other ad-hoc projects.

JOB REQUIREMENTS

• At least 5 years’ experience, preferably with 4 years of experience in managerial position.

• Degree in Human Resources Management/ Business Administration or related discipline.

• Strong knowledge of HR trends and local manpower regulations.

• Think out of the box and constantly recommend innovative solutions.

• Accurate, neat and meticulous in work.

• Ability to communicate effectively with different levels of management.

• An innovative team player, self-motivated, pro-active, mature and results oriented with the determination to succeed.

• Hands-on, flexible and able to multi-task in a lean structure.

• Excellent people management skills.

• Excellent analytical and problem-solving skills.

• Excellent communication and interpersonal skills

Responsibilities:

• Generate sales among client accounts, including upsetting and cross-selling.
• Develops and maintains long-term relationships with accounts.
• Prepares cost estimates by studying all related customer documents, consulting with engineers, architects, and other professional personnel.
• Monitor contracts and move contract with close-out, extension or renewal
• Prepare and submit the tender documents.
• Responsible for order values, market share improvement, booked margin and down payment collection for cash flow.
• Liaising with external & internal customers and providing support to clients’ requests.

Requirements

• Min Diploma in Engineering
• At least 1-2 years relevant working experience in LIFT/ELEVATOR Industry.
• Good inter-personal and communication skills
• Able to blend to the team.

InInterested candidates who wish to apply for the advertised position, please click on

the APPLY button below to send in your resume or send

to [email protected]

EA License No.: 13C6305

Registration No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

We are a centrally located boutique firm experiencing strong growth. As the company scales, we are looking to bring on a Recruitment Manager to develop strategic plans and system implementation to support through the next phase of growth and development roadmap.

You will be responsible for:

• Supervise, drive, and grow the recruiting team
• Improve on current process and implementing new business processes and procedures
• Monitor various recruiting metrics, costs analysis, effectiveness of sales to provide reports to the management
• Recommend and execute action plans to improve the employer brand
• Coordinate with various departments to forecast future hiring needs
• Building up the company’s professional network through relationships with HR professionals, external vendors and internal stakeholders
• Other ad-hoc duties may apply

Requirements

• At least 5 to 8 years of relevant experience (Preferably in the Recruitment Staffing industry)
• Proven work experience in Managerial / Supervisory level
• Strong business acumen, analytical skills and use of data to advice on key business insights

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

R1107107

Minimum Qualifications

• BA, BS or equivalent experience.
• 3 years of sales / sales management / sales support / sales marketing or relevant experience
• Proficient in MS Office and CRM system
• Languages: English is required. Other language like Japanese is preferred, not mandatory

Responsibilities

• Provide fast and reliable access to Sales Process and using Sales productivity tools knowledge to assist in answering day to day questions and solving issues encountered during the Sales and Customer success activities
• Prepare and deliver timely relevant Field training and learning content to the Sales organization to continuously improve ramp-up time, selling time, and predictability
• Collect information regarding the status of action items, maintain high-level project schedule, raise potential issues with program manager; suggest and implement solutions as needed
• Drive adoption of business tools and continuously solicit feedback for improvement
• Work with key stakeholders and initiate action to effectively support and improve business systems, tools, and processes
• Maintain and revise procedures to ensure the efficient and effective operation of programs/projects and supporting systems and business processes
• Contribute to project strategy, design, development, and successful implementation

Preferred Qualifications

• 1+ years CRM Salesforce experience (power user)
• Experience deploying business services at enterprise organization
• Coaching skill or training experience to businessperson
• Presentation skill or experience for business proposal

Develop and implement comprehensive transition plans for end-user computing devices, ensuring minimal disruption to business operations.

Collaborate with stakeholders to define project scope, objectives, and deliverables.

Vendor Management:

Coordinate with external vendors and service providers to ensure seamless delivery of end-user computing solutions.

Evaluate and select vendors based on performance, cost-effectiveness, and alignment with organizational goals.

Technical Oversight:

Provide technical expertise and oversight for the transition of end-user computing devices, including hardware, software, and peripherals.

Ensure compatibility and integration with existing IT infrastructure.

Change Management:

Develop and implement change management strategies to facilitate smooth transitions and user adoption.

Communicate effectively with end-users and address concerns or issues during the transition process.

Risk Management:

Identify potential risks and develop mitigation strategies to minimize impact on project timelines and objectives.

Monitor and report on project progress, addressing any deviations from the plan.

Documentation:

Maintain accurate and up-to-date documentation related to the transition process, including configurations, procedures, and user guides.

Create and update standard operating procedures for end-user computing devices.

Training and Support:

Collaborate with the training team to develop and deliver training programs for end-users on new computing devices and systems.

Provide ongoing support to end-users during and after the transition period.

Quality Assurance:

Establish and enforce quality assurance processes to ensure the reliability and performance of end-user computing devices.

Conduct post-implementation reviews to assess the success of the transition and identify areas for improvement

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.
• Bachelor’s degree in business or related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.

Customer Service Officer (5 days / Travel Industry / Up to $2500)

Interested applicants can send your resume to 8739 9469 Janie / [email protected] and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

• Working days & hours: 5 days, 8:45am – 5:45pm
• Salary: $2000 - $2500
• Working location: Tanjong Pagar

Requirements:

• Diploma or equivalent.
• 1-2 years of customer service experience, specifically in a hotel tour desk or similar role.
• Knowledge of Singapore attractions and tour packages.

Job Description:

1. Guest Engagement:

• Greet and engage with hotel guests, offering assistance and information.
• Provide details about Singapore attractions and available tour packages.

2. Sales and Promotion:

• Promote and sell Singapore attractions, tour packages, and related services to hotel guests.
• Assist guests with the booking of tours and activities.

3. Inquiry Handling:

• Respond promptly and courteously to guest inquiries regarding tours, attractions, and travel arrangements.
• Provide accurate information and recommendations.

4. Complaint Resolution:

• Address guest complaints and concerns with patience and professionalism.
• Take appropriate actions to resolve issues and ensure guest satisfaction.

5. Documentation:

• Maintain accurate records of tour bookings, guest preferences, and complaints.
• Collaborate with tour operators to confirm reservations and resolve discrepancies.

Fun Jia Jia (Janie) | Reg No: R22107945

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Responsibilities:

· Handles the day-to-day operation of Front Office department.

· Supervise a team of Guest Service Executive/ Officer and Concierge as well as provide On-the-job training.

· Work closely with internal departments to ensure smooth-flowing of operations and to achieve maximum guest satisfaction.

· Ensure that all guest complaints and inquiries are handled promptly and satisfactorily.

· Perform other related tasks.

Duty Manager responsibilities include:

- overseeing daily operations

- ensuring employee productivity

- monitoring efficiency of all processes and creating a positive work environment for employees.

Responsibilities:

· Performs and coordinates guest check in upon arrival and check out during departure.

· Daily maintenance of documentations and updating of property management system efficiently.

· Work closely with internal departments to ensure smooth-flowing of operations.

· Ensure that all guest complaints and inquiries are handled promptly and satisfactorily.

· Supervise a team of Guest Service Officers, ensuring work procedures in accordance to SOP.

· Perform other related tasks assigned by Duty Manager or Head of Department.

Requirements:

· Possess A Levels, O Levels or Diploma Hotel/ Tourism Management.

· Minimum 2 years’ experience in the similar capacity or in a supervisory position.

· Customer orientated and good communications skills.

· Proficient in Microsoft Office applications.

· Knowledge of Opera Property Management System would be an added advantage.

· Must be able to perform on 3 rotating shifts, weekends and public holidays.

· Singaporeans, Singapore PR and Malaysians are welcomed to apply.

We are seeking a dynamic and experienced Learning and Development Manager who will also take on the role of HR Business Partner. In this dual role, you will be responsible for designing, implementing, and managing learning and development programs to enhance the skills, knowledge, and performance of our employees. Additionally, you will serve as a strategic partner to the business, aligning HR initiatives with company goals and objectives. This position offers a unique opportunity to drive employee growth and development while gaining a comprehensive understanding of our business processes and strategies.

Learning and Development

• Develop and implement a comprehensive learning and development plan that supports the company's goals and objectives
• Collaborate with department heads and HR partners to assess learning needs and identify skill gaps within the company
• Design, deliver, and evaluate training programs and initiatives, including leadership development, technical skills training, onboarding programmes, and employee orientation sessions
• Utilize a variety of learning methodologies and technologies to deliver engaging and effective learning experiences, including e-learning platforms, virtual classrooms, workshops, and seminars
• Manage the learning and development budget, ensuring that resources are allocated effectively and programs are delivered within budget constraints
• Partner with external vendors, consultants, and subject matter experts to supplement internal capabilities and provide specialized training as needed
• Evaluate the effectiveness of learning programmes through feedback mechanisms, metrics, and analytics, and continuously improve offerings based on results
• Stay current on industry trends and best practices in learning and development, and proactively identify opportunities for innovation and improvement
• Serve as a trusted advisor and resource to managers and employees, providing guidance and support on professional development opportunities and career pathways
• Foster a culture of continuous learning and knowledge sharing throughout the organization, encouraging employees to take ownership of their development and pursue growth opportunities

HR Business Partner

• Serve as a trusted advisor to business leaders, understanding their strategic objectives and providing HR support and guidance
• Partner with department heads to assess workforce needs, anticipate talent requirements, talent search and develop recruitment and retention strategies
• Provide coaching and support to managers on performance management, employee relations, and conflict resolution
• Lead HR projects and initiatives that support organizational development, culture enhancement, and employee engagement
• Stay informed about industry trends, best practices, and legal requirements to ensure HR policies and practices are compliant and effective

• Provide frontline services to residents and visitors
• Respond to internal and external emails and calls
• Handle collection of Monthly Home Payment and petty cash
• Schedule, liaise and arrange with various institutions for residents’ medical needs
• Prepare and submit internal report and assist in relevant regulatory reports
• Assist with filing, maintain and update customer documentation as needed
• Handle orders in CRM and deliveries from vendors including inventory management
• Handle submission of staff claims (eg. Medical Claims, OT etc)
• Prepare meeting rooms to facilitate family conference and to facilitate visit from potential sponsors
• Oversee the operations of service counters
  
  Requirements
• At least 1 year of relevant working experience
• Minimum GCE ‘N Level or above
• Knowledge of MS Office; Words, Excel
• Customer service experience preferred, good in organizing and putting things in order
• Team player, friendly disposition, enjoys interaction with people