Customer Service Assistant – Ubi View ( 51/2 Day)

- presenting the products & services to the customers

- identidying the potential customers via cold calling

- resolving the customers complaints anf issues if any before closing the sale through phone / online / email

- building a positive relationship with the customers

- Microsoft word / excel & powerpoint is an advantage

- good communication skills

- Basic salary : S$ 2000 – S$ 2200 neg ( Excluding estimated S$ 300 commission a month ). If one is capable to open new account, 0.5% commission is also given)

INTERESTED CANDIDATES PLEASE EMAIL YOUR UPDATED MICROSOFT WORDS RESUME TO [email protected]

ENG YEE LEE (R1876385) @ UNION MANPOWER SERVICES PTE LTD (95C4597)

- To Handle, Manage and oversee Shipping and Logistics Verticlas / Modules under small and large scale projects.

- Developing Infra Structure of the company with new technology into Shipping and Logistics Business.

• Establishes and monitors program priorities, objectives, and procedures, determining area objectives, targets of service, and resource needs allocation.

• Provides leadership and direction to the functional team so that tasks and activities are coordinated for project scope control, quality control, communication management, change control management, risk management and issue management.

• Functions as a Release Train Engineer in a Scaled Agile Framework environment or equivalent as based on Agile methodology, to direct and coordinate the day-to-day activities, tasks and deliverables required from the project team according to the project plan.

Job Responsibilities

· Assist Outlet Manager in ensuring daily opening and closing duties in the outlet are properly executed

· Maintain high productivity, quality, and customer service standards

· Respond efficiently and accurately to customer feedback

· Recruiting & hiring of restaurant staff

· Responsible for induction training and on the job training of new employees and also newly promoted staff

· Responsible for employee's performance and discipline

· Responsible for achieving target sales and profit levels

· Liaise with Central Kitchen and external suppliers for ordering

· Manage stock levels of beverage and other related utensils and cutleries

· Backend duties: Sales report, stock takes, scheduling etc

· Ensuring safety, cleanliness and sanitation standards are adhered to by all staff

of the restaurant

· Handle any other duties assigned by Outlet Manager

Job Requirements

· Minimum GCE O-Level or ITE qualifications

· Minimum 2 years managerial experience in F&B or relevant experience

· Positive attitude with ability to influence and lead a team

· With F&B experience is an asset but not essential

· Pleasant and cheerful personality, energetic and team player

· Provide friendly and professional service to customers

· Able to multi-task, adapt to fast paced environment and work under pressure

· Able to perform split shift and work on weekends and public holidays

· Possess WSQ Food & Hygiene Certificate

Reporting to the Head of Corporate Communications Department (CCD), the Senior Manager of the Corporate Communications is responsible for supporting the Head in developing communications strategies and policies of Singapore Children’s Society and effectively advocating the charity’s cause.

Job Description

• Support the department Head to develop strategic plans and budgets aligned with the Organisation’s goals and service strategy
• Work closely with the department Head to translate corporate communications strategy into actionable goals for the team’s performance
• Together with the department Head, contribute to the Corporate Communications team’s efforts to ensure effective stakeholder communications and education, brand protection, and reputation management across various platforms and initiatives
• Manage public and media queries, external communications and reputation management
• Contribute to quarterly reports and insights for the Standing Committee and management to track performance and identify opportunities for organizational success
• Provide support to management and key staff in delivering public relations counsel
• Assist in mentoring staff on media management efforts including handling of media queries and interviews, and crafting story pitches for the media
• Work collaboratively with centres and departments to drive content creation on social media, with the aim of improving engagement rates and following
• Contribute to Society publications, including annual reports, newsletters, corporate collaterals, and staff E-newsletters, for stakeholder education and employee communication
• Support crisis communication management, conduct collateral review, and ensure factual and good quality copywriting
• Manage data protection measures to ensure the security of stakeholders’ data
• Identify best practices, continuously enhance SOPs to foster a culture of professional excellence
• Attend relevant conferences, networking events, meetings, and other engagements as necessary

Requirements

• Degree holder with a minimum of 8 years of related working experience; with at least 2 years of managerial experience
• Preferably knowledgeable and familiar with the non-profit sector
• Excellent communication and writing skills to craft press releases, media FAQs, CEO messages, speeches and internal and external communications. Proficiency in Chinese would be an advantage to engage Chinese-speaking target audiences
• Media relations and Public Relations skills as well as crisis communications and management
• Track record of developing brand positioning and shaping messaging strategies leading to increased brand recognition
• Knowledge and understanding of social media marketing and other digital marketing tactics
• Self-starter, highly organised, meticulous, passionate team player with strong interpersonal skills
• Alignment to the Society’s core values of being compassionate and caring, commitment, professionalism, integrity and openness to change

• Working Day: 5.5 days weekly
• Working Location: Holland Village
• Salary: $2500 - $3000

Responsibilities:

• Assist in the daily operations
• Perform outlet opening and closing duties
• Take orders and attend to reservation phone calls
• Maintain cleanliness of service areas
• Perform cashering duties
• Recommend menu to customers
• Attend to customer feedback and complaints
• Any other duties as assigned by the Manager

Requirements:

• Working experience in F&B restaurants serving western food
• Possess a Food Safety Course Level 1 certificate
• Able to work split-shifts, weekends and public holidays
• Able to work 5.5 days work week

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Our client is Singapore’s largest chain of bar and dining establishment with numerous outlets located island wide.

They are looking for an individual to join them in their growing team, here is your chance to be part of an exciting team geared towards both company and personal success.

RESTAURANT MANAGER

Job Description:

• Responsible for smooth and efficient running of the daily operations;
• Enforcing standards and safeguarding the integrity of the company;
• Drive sales through operational execution;
• Responding to feedback and customer complaints;
• Achieve profitability through exercising cost control;
• Manage restaurant liability through human resource standards, safety and security;
• Maintaining high standards of quality control and restaurant hygiene;
• Train and develop staff;
• Recruitment and training of staff;
• Managing staff and providing feedback;
• Role model the standards of performance, appearance and behaviour at all times;
• Responsible for team motivating and forging a performance driven team;
• Manpower planning. Ensuring sufficient staffing for Daily Operations (Weekly duty roster and daily station plan);
• Events management (staff briefing, preparation and execution of event);
• Assisting in planning beverage and wine menu;
• Responsible for monthly inventory submission;
• Managing Epoint. Recording and placing new items into POS terminal, Stock Explosion etc.;
• Generating monthly reports (monthly consolidations, food, beverage sales, lunch and dinner covers etc.);
• Collection of customer feedback;
• Ensuring sufficient stocks for daily operations;
• Responsible for cash bank-in;
• Ensuring parameters of restaurant is clean and proper at all times.

Job Requirements:

• Minimum 5 years of experience in F&B as Restaurant Manager/Assistant Manager;
• Energetic, able to work in a fast-paced environment;
• Great leadership, interpersonal, and communication skills;
• Service and result oriented, good team player.

Are you ready for a challenging and exciting endeavour that will require the investment of a lot of hard work, dedication and all your experience? Are you ready to bring your skills and competencies to support the establishment and enhancement of our client’s business? If yes, you might be exactly the new team member they are looking for!

Please submit your updated and comprehensive CV in MS WORD FORMAT ONLY (NOT PDF) with full career details, stating current or last drawn salary with full breakdown such as base, incentives, AWS, etc. and expected salary, contact details, educational qualifications, working experiences, reasons for leaving each past employment(s) and availability date to:

[email protected]

What our client offers

Our client offers an attractive remuneration package, a fast-paced and exciting working environment and provide challenging opportunities for career advancement. They care about their employees. They are not just an employer. They are a Team. They do not just offer you a job, they offer you a career. By joining their team, you will find strong purpose and deep meaning in everything you do. You will have the chance to make a real difference for customers, working alongside a passionate team of like-minded colleagues, while building your knowledge/skills and developing your career in a fun, dynamic and fast-growing organization.

Personal Data Protection Statement for Job Applicants

Please be informed that the personal data you provided by way of your job application to Benchmark will be collected, used and disclosed by or on behalf of Benchmark to determine or investigate your suitability, eligibility or qualifications for employment with Benchmark and/or its clients and manage your application for employment with Benchmark and/or its clients including identifying you as potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Thank You!

We thank all applicants for their interest in a career with our client. Due to the high volume of incoming applications, we will not be able to respond to all applicants. Therefore, only shortlisted applicants will be notified for interviews. All applications will be treated with the strictest confidence.

THOMAS CHAN | MOM CEI No: R1766693 | Benchmark Staffing Solutions | MOM EA License: 21C0679 |UEN: 53435609E

To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

*General Description*

• Provide first level technical support to end-users for desktop and laptop hardware, software basic infrastructure, and network issues.
• Diagnose and resolve desktops, laptops, printers, peripherals, basic

infrastructure, and network connectivity issues.

• Install, configure, and maintain desktop operating systems, applications, and network drivers.
• Perform preventive maintenance, upgrades, and software installations on desktops, laptops, and network devices.
• Follow ITIL processes for incident, problem, and change management.
• Assist with basic infrastructure and network troubleshooting, escalating complex issues to the appropriate teams.
• Maintain accurate and up-to-date records of all desktop, infrastructure, and networkrelated activities.
• Ensure compliance with IT policies and procedures.
• Assist with the management of the asset inventory for desktops, laptops, and network devices.
• Provide training and support to end-users on the use of desktops, laptops, and basic network connectivity.
• Any other task assigned by reporting manager or team lead.

*Work Experience Requirements*

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.
• Strong technical knowledge of desktop operating systems, applications, and hardware.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hour

*To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

• Position: Plant Manager (Boiler/Power Plant Industry) 5.5 Days | Up to $9,000
• Location: Shipyard Crescent
• Working Hours: Mondays to Fridays (7:30am to 4:30pm) AND Saturdays (7:30am to 11:30am)
• Salary (Commensurate with experience): Up to $9,000 + Variable Bonus + Insurance + 18 Days Annual Leave (capped at 25 days) + Medical Claim $400/year + Dental Claim $200/year
• Duration: Permanent
• Industry: Recycling (Scrap Metal/Wood Waste)

Responsibilities:

• Responsible for ensuring highest possible uptime and availability for mechanical, electrical & material handling for the plant
• Review root cause analysis/investigation to increase reliability and performance of machinery
• Lead, manage and develop plant staff
• Commit to plant safety procedures & HSE requirements

Requirements:

• Minimum Degree in Mechanical / Electrical Engineering
• Minimum 6 years in Boiler / Power Plant Engineering Industry
• Candidates possessing a valid SCEM Certificate will have an added advantage (Singapore Certified Energy Manager)

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Customer Service Executive (Logistics)

Location: Ubi / Macpherson

Working days : Monday - Friday (830am to 530pm)

Salary range: $2,000 - $3,300 (depend on experience)

Job Responsibilities

• Managing Shipment Schedules
• Liaise with Factory and Logistic Companies for Inbound and Outbound Deliveries.
• Process and Generate Shipping Invoices and DO
• Verify merchandise shipped by matching bills of lading; reconciling quantities; noting discrepancies.
• Keeps customers informed by forwarding notices, shipment date and method, and current status; answering questions.
• Checking and confirming order status on pick-up and deliveries.
• Maintain, Track and log information in the system.
• Coordinate & expedite requests, time-specific pickups and deliveries and other special requests.

Job Requirements

• Diploma or at least 3 years of working experience in the related Customer Service or freight forwarding industry is preferred

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Position Overview

We are seeking an experienced Compliance Officer to oversee and ensure adherence to regulatory requirements, policies, and procedures in accordance with MAS guidelines. The ideal candidate will have a strong understanding of futures trading, and leverage FX, along with a keen eye for detail and a proactive approach to compliance matters.

Key Responsibilities

• Regulatory Compliance: Ensure full compliance with MAS regulations, rules, and guidelines pertaining to capital markets products.

• Policy Implementation: Develop, review, and implement compliance policies, procedures, and controls to mitigate risks and ensure adherence to regulatory standards.

• Monitoring and Reporting: Conduct regular monitoring, surveillance, and audits to identify and address any compliance issues or potential risks.

• Training and Education: Provide compliance training to staff members on relevant regulatory requirements and updates.

• Internal Advisory: Serve as a key point of contact for internal queries related to compliance matters, offering guidance and support to various departments.

• External Communication: Interface with regulatory authorities and external auditors as necessary, ensuring timely and accurate responses to inquiries and reporting requirements.

• Risk Assessment: Conduct risk assessments and assist in the development of risk management strategies to maintain a robust compliance framework.

• Stay Updated: Keep abreast of regulatory changes, industry trends, and best practices to ensure the firm's compliance practices remain up-to-date and effective.

Qualifications and Skills:

• Bachelor’s degree in Finance, Law, Business Administration, or related field. Advanced degrees or certifications (e.g., CAMS, ICA Diploma in Compliance, etc.) is a plus.

• Minimum of 5-8 years of experience in compliance within the financial services industry, specifically in MAS-regulated entities dealing with futures and leverage FX.

• Comprehensive knowledge of MAS regulations, guidelines, and best practices related to capital markets, futures, and leverage FX.

• Strong analytical skills and attention to detail with the ability to interpret and apply regulatory requirements effectively.

• Excellent communication and interpersonal skills to interact with various stakeholders, both internally and externally.

• Proven ability to work independently, prioritize tasks, and handle multiple projects simultaneously.

• Ethical conduct and integrity, maintaining confidentiality and professionalism in all matters.

Roles & Responsibilities

· Assist the project manager with all activities on site.

· Manages the site, including planning, supervising, and ensuring orderly job delegation and smooth operations.

· To control materials, plan the overall schedule and implement specific planning measures.

· Arrangements for logistic, hoisting, and scaffolding access in support of daily operations

· Establish and maintain quality standards and ensure that site inspections and issues are resolved as soon as possible.

· Attend meetings related to the project and prepare progress reports and work schedules.

· Other ad hoc tasks as necessary

Requirement

· Minimum of a Diploma or Degree in Construction related fields.

· 5 years and above experience in building projects/civil preferred

· Good people management skills to coordinate with different teams.

· Able to work independently and possess good problem-solving skill.

Job Responsibilities:

• Process financial transactions which include Funds Transfers, Account Closures, issuance of Cashier’s Order using various bank systems
• Perform preprocessing checks such as signature verification, document completeness checks
• Handle queries from internal departments or business units pertaining to instructions received
• Administrative duties including enveloping, filing and archival of documents and records

Job Requirements:

• Bachelor Degree with 1 year of working experience in Banking or Operations preferably
• Open to entry level, on job training is provided
• Good communication skills
• Meticulous and willing to learn
• Proficient in MS Office tools
• Open to contract role

Our Client:

Our client is headquartered in Singapore, they are a global IT consulting and outsourcing services company that provides a range of technology solutions to businesses. With presence in more than 10 countries and supported by more than 20,000 global employees, the company specializes in IT solutions such as software development, cloud adoption, transformation, cybersecurity, AI and IT consulting services.

The Responsibilities:

Your responsibilities will include but not limited to:

• Oversee multiple accounts and cultivate positive relationships with clients
• Drive client retention, renewals, and upsells, ensuring high satisfaction levels
• Collaborate with internal cross-functional teams to grasp customer objectives and exceed campaign goals
• Utilize technical tools and quantitative data for effective campaign management, ensuring customer satisfaction and renewals
• Generate insightful campaign reports through analysis and research
• Upkeep weekly campaign status documents for review
• Coordinate with Finance team for billing and invoicing
• Efficiently manage customer activity using CRM tools, ensuring clear visibility and timely issue resolution
• Adhere to established processes for campaign setup, pixel placement strategy, creative execution, ad trafficking, and troubleshooting
• Gather and contribute insights for the development of new processes and workflows
• Emphasize superior customer service, operational excellence, and strategic insight in all endeavors

The Requirements:

• Minimum 8 years of experience in Customer Success, Business Development or Account Management, with background in Banking/Financial services preferred
• Dynamic personality, able to effectively engage and influence stakeholders at all levels
• Effective communication (written and oral) skills and a demonstrated ability to collaborate with internal and external organizations
• Build trust through communication, expectations setting and completion of planned deliverables
• Demonstrate business acumen, sound decision making, analytical and organizational skills in a fast-paced environment; with a consultative approach to managing complex client relationships
• Strong experience in project and program management, with knowledge of essential concepts such as phases, plans, deliverables, scope, and tasks
• Ability to effectively prioritize multiple responsibilities, managing client deliverables across various projects and internal commitments
• Passionate about business and always seeking ways to improve and grow clientele portfolio
• Familiar with contracts and contract negotiations
• Proven ability to work independently and remain self-driven
• Technically-savvy, proficient with Microsoft Office suite

What’s in it For You?

• Competitive remuneration package
• Working for one of the more established companies within the industry
• Available avenues to contribute positively for the organization to grow and being recognized for it

RGF Privacy Policy - https://www.singapore.rgf-professional.com/privacy-policy

Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep

JO Reference: JO-240126-344000

1. Financial Accounting & Corporate Reporting

• Prepare accurate and timely financial statements and disclosure notes
• Maintain accurate journal entries and allocations
• Prepare asset, liability, and capital account entries by compiling and analyzing account information
• Reconcile accounts and provide analysis for the organization’s financial transactions

2. Perform Tax Computations

• Compile accurate tax-related information for the organization
• Calculate taxable income and the income tax liabilities of the organization
• Provide accurate and timely tax and financial reports to the relevant authorities

3. Support Strategic Planning Initiatives

• Participate in budgeting and forecasting activities
• Compute the valuation of business and financial assets using different models

4. Support Working Capital Management

• Manage accounts payable and receivables to help the organization determine working capital needs and funding strategies
• Calculate the cost of different types of capital financial instruments and the overall costs of capital for the organization
• Provide data in relation to assets, capital rationing, and cost of capital

5. Support Internal & External Audit Activities

• Plan and coordinate the annual financial audit process
• Respond to internal and external auditors on audit data, variances, and audit findings
• Implement policies and procedures with emphasis on internal controls to prevent possible fraud and errors
• Resolve issues and deficiencies arising from audit findings

6. Process Business Transactions & Reports using Information Technology Tools

• Operate accounting information systems efficiently and effectively
• Extract data and provide analysis for management using MYOB software

Qualifications and Skills:

• Diploma / Bachelor's Degree specializing in Accounting, Finance, or equivalent
• Strong business acumen and innovation
• Outstanding leadership with strong energy level, and enthusiasm drive change and have impact

Experiences:

• At least 3 years of working experience in the related field is required for this position
• Experience in Construction & Building Development is preferred
• Experience in MYOB is preferred

Responsibilities:

· On-site service as Service Engineer

· Attend to any technical complaints and application questions from customers

· To report to Service Dept for any unresolved issues and pending matters.

· Maintenance, Repair and Servicing.

· Able to fault finding and troubleshoot machine issues independently

· Able to issue service report accurately and independently

· Purchase and sourcing spare parts if needed

· Maintain good condition of tools and accessories regularly

· Any other ad-hoc duties assigned by the Department

Requirement:

· At least 3 years’ experience with Chillers and Dryers

· Willing to work with own hands

· A good team player with drive and initiative

· Highly motivated self-starters, analytical and logical

· Willing to learn and take responsibility

· Experience in brazing is a bonus

· Basic understanding of P&ID and Electrical drawing

ASM is a leading global supplier of products, services, and materials for semiconductor processing. For more than half a century, innovation has been at the core of everything we do. Our smart, ambitious people are dedicated to creating cutting-edge solutions for the world’s leading semiconductor providers. Every day we push the development of next-generation computer-chip technology, always staying a few steps ahead of what’s next.

The talented, enthusiastic people at ASM are just like you: dedicated to improving people’s lives and unlocking new potential. With our collaborative approach to R&D, we advance key semiconductor technologies and platforms like ALD, epitaxy, PEALD, PECVD, and vertical furnaces. And we have recently entered the promising high-growth market: silicon carbide epitaxy. Year after year, our innovations help to make chips smaller, faster, and more powerful. In fact, you will find our technology in every aspect of modern life: in AI, medical equipment, 5G, smartphones, autonomous driving, and more.

Overview

ASM is growing rapidly, meaning that the way in which we run our business and operate our processes is also evolving. Are you curious about how we run our business and help improve it? Do you want to help shape our continuous improvement journey? Are you a solid but pragmatic professional with a hands-on mentality that likes to help others succeed?

ASM is currently looking for a Business Process Manager to join our Global Process Management team in Singapore.

Responsibilities:

The Business Process Manager is part of the global Process Management team. The team plays a pivotal role in enabling and supporting ASM’s growth ambition for the coming years.

Key role of the Process Management team is to support process owners and process experts to define, maintain and improve their processes, including roles & responsibilities, key process metrics an end-to-end integration.

Your key focus areas are:

• Train, coach and assist process experts and other stakeholders in building and refining their processes in BPMN;
• Assist process experts and other stakeholders in identification and operationalization of KPIs of their processes to drive continuous improvement;
• Support maintenance of the process management framework elements such as process taxonomy (APQC), modeling style guide, etc.;
• Work together with other specialists in Process Mining, Master Data Management, Business Intelligence Analytics, Automation and Change Management to identify and realize process improvements;
• Be an active role model in a global ASM community to promote continuous improvement.

Requirements

As Business Process Manager you are proactive and execute with pace, elegance, and urgency. It is key that you can quickly build trust and rapport with various stakeholders, combined with excellent communication skills.

Further you will have:

• Minimum 5 years of relevant working experience, in the domains of Continuous Improvement, Operational Excellence, Business Process Management and/or Change Management;
• Academic level (Minimum a Bachelor's or Master’s degree), Lean Six Sigma (Black Belt) certification;
• Proven experience with process improvement and -design, preferably engineering-, manufacturing- and supply chain processes.
• Hands-on experience with BPMN, Process Mining and Master Data Management;
• Good business acumen, experience in a supporting role, for example advising business leaders and global process owners;
• Strong analytical, planning and organization skills, ability to thrive despite uncertainty and a changing environment;
• Fluency in English (speaking and writing) with the ability to influence across a global organization within a diverse and multicultural environment.

At ASM we are committed to supporting our people, enabling them to develop their talents and perform at their best. We actively promote an inclusive and diverse culture that fosters trust and transparency. Our people are our power, and we value the differences between everyone because it is what make us better as a team. By embracing a wide range of perspectives, we enable a culture of continuous exploration and adoption of new ideas. At every step, we know that it is our valued people who enable us to deliver excellent products and service to our clients – and to make a meaningful difference in society.

So join us on our journey and unleash the power of an open mind. Discover how you can be part of our exciting future and apply today! To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram and YouTube.

• Ensure quality of IT services through management of service levels and recommending service improvement initiatives
• Establish policies and procedures designed to ensure consistent high service performance in service delivery as well as total client experience based on the following practices:

o Availability Management

o Capacity and Performance Management

o Change Management

o Incident Management

o IT Asset Management

o Monitoring and Event Management

o Problem Management

o Release Management

o Service Catalog Management

o Service Continuity Management

o Service Configuration Management

o Service Design

o Service Desk

o Service Level Management

o Service Request Management

o Service Validation and Testing

• Identify and analyze issues that prevent delivery of high-quality service to end-users and implement remediation and preventive actions using Six Sigma concepts and other best practices.
• Provide functional, technical and process leadership on Service Delivery management by leveraging the result of customer feedback analysis performed, Customer Satisfaction Index (CSI) and other analytical tools designed to measure customer satisfaction to improve client retention.
• Providing monthly service performance status report and review
• Conduct monthly, quarterly, and annual business reviews to determine improvements and adjustments in policies and/or processes as necessary.

Responsibilities:

✅Daily report for Job done via email

✅Attend to customer’s enquiry

✅Issue quotation, invoice and statement.

✅Contact customer for job confirmation.

✅Follow up on the status for all outstanding matter.

Requirements:

• Diploma/Degree graduate are welcome to apply.
• Computer literate.
• Hardworking and willing to learn.
• Able to do multi-tasks.

Interested applicants, send in your updated resume by clicking “Apply Now”

Lin Weikang

Registration Number: R21102570

Workstone Pte Ltd

EA License Number: 19C9998

Description

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Global Internal Audit provides independent, objective assurance to management and the risk and audit committees as to whether the framework of risk management, control, and governance processes, as designed and represented by management, is adequate and functioning.

We are currently seeking a high calibre professional to join our team as an Audit Manager.

Principal Responsibilities

• Delivery of audits, some major and/or highly complex, which provide internal customers and stakeholders with critical assessments of the HSBC governance, risk and internal control frameworks
• Ensuring that audit assignments are completed in a timely and efficient manner with due respect to the standards established by GIA, industry best practices and the relevant risk and regulatory environment
• Providing specialist professional advice on audit findings and recommendations, thus ensuring that they are both fully understood and properly implemented by management
• Assisting in the completion of Continuous Monitoring activities to enhance GIA’s capability to provide effective and efficient assurance across the enterprise
• Consult with stakeholders to determine data requirements and conduct analysis to detect trends and anomalies
• Maintain and enhance stakeholder relationships through regular bilateral meetings, appropriate challenge in business risk governance forums, and keeping in touch with business, regulatory and industry developments

Qualifications

• 8-10 years’ relevant work experience in the Financial Services Sector, consultancy, and internal or external audit will be considered
• Knowledgeable about Financial Services’ Business, Functional, and Regulatory environment, including developing trends, risks, controls, and expectations
• An analytical thinker who is confident approaching areas outside of your expertise, getting to the heart of the key features and aspects quickly
• A good communicator, verbally and in writing, and able to present and influence, even when delivering difficult messages to stakeholders
• A professional with experience working in a dynamic, complex and ambiguous environment, with achievements in a relevant business or function, such as an audit function, finance, risk management, compliance, or business management
• Dedicated to continually improving your own skills, which could be demonstrated by holding relevant professional qualifications such as in accountancy, finance or risk management, and keeping up-to-date with developments in the banking industry markets and regulations
• Good at managing multiple competing priorities on different concurrent projects, and able to ensure delivery of objectives through analysis of options and coming to pragmatic decisions
• A team player, with a desire to help the team as a whole to achieve its objectives.
• We also welcome exceptional talent with data analytics or data science background who are keen to work in a leading audit function
• Preference given to qualified accounts, CIA, CISA, CFA, or ACAMS

To be considered for this role, the relevant rights to work in Singapore is required.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/embed/zjrWwmYbXqo

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Ang Mo Kio)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Building lasting relationships is at the heart of our business– and that’s exactly what members of our sales team do best. Use your entrepreneurial mindset and consultative approach to create rewarding opportunities for both our customers and yourself, while being backed by an iconic brand. Whether you’re helping our customers get the most value from our range of innovative products and services, or collaborating internally across teams to deliver new solutions, your work can help us become an essential part of our customers’ lives. Find your place in sales on #TeamAmex.

Principal Accountabilities:

• Develop winning strategy by prospecting specific industries with high spending potential
• Build and manage a strong sales pipeline as well as accurate projection of sales performance through Salesforce.com
• Build and leverage relationships with clients and key business partners to generate leads and client referrals
• Manage the end-to-end sales process including financial and risk assessment, compliance and legal related issues, and agreement execution to ensure the potential charge volume of an account is optimized.
• Partner with key internal stakeholders such as Risk, Pricing and Product to remove barriers while also ensuring best-in-class customer experience

Minimum Qualifications:

• Minimum of 6 years of commercial selling experience
• Strong communication, negotiating, and influencing skills
• Demonstrated experience in success prospecting and cold calling commercial prospects with consultative and solution-driven skills
• Demonstrate characteristics of a forward thinker and self-starter who thrives on new challenges and adapts quickly to learning new knowledge
• Ability to build relationships with client decision makers and key internal stakeholders
• Experienced in developing and executing a sales strategy in line with business objectives to meet or exceed sales & charge volume growth targets
• Fluent spoken and written English

Compliance Language

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Job Description & Requirements

· Attend to walk-in or phone in customers enquires (For Mobile devices such as mobile phones, laptop..etcs)

· To listen and understand the customer description of fault on their device and to Book-in or process customers’

collection (Training will be provided)

· Ensure all forms are duly filled & signed by customers before booking in device for repair or for collection

· Ensure service counter & reception area are neat and tidy daily at all time

Hourly Salary Range (SGD)

$12 - 14

Job description

• Responsible for the planning, scheduling, development of sub-programs/ tracking programs for construction operations.
• Prepares Primavera P6, to monitor the progress and substantiate time and cost entitlements.
• Prepares contract programmes, including high-level summary programmes for presentation purposes.
• Reviews contract conditions so as to highlight onerous provisions, conflicts and discrepancies and to propose recommendations to mitigate risks.
• Monitors the progress of the construction programme and determines the delay events and their impacts.
• Assist with the preparation of Extension of Time (EOT) claims, including presentations to clients.
• Prepares progress reports and progress audits, including S-Curves, progress trackers and programming health checks.
• Prepares detailed commissioning programmes.
• Prepares recovery programmes and presentations summarising key recovery strategies.
• Prepares baseline schedule which includes resource loading and cost loading.
• Provides advice on post-contract claims, reviews, disputes and litigation on programming.
• Other ad-hoc duties by Management assigned from time to time

Job requirements

• Degree in Civil Engineering or equivalent
• Minimum 7-10 years’ experience in construction projects
• Hands-on experience with Primavera
• Good team player and ability to work in a fast-paced environment
• Sound understanding of work execution in relation to methodology, timeframes, productivity

Responsibilities:

• Giving assistance to the administration department.
• Respond to daily estimates, quotations and queries from clients.
• Manage sales requests by confirming delivery dates and stock availability.
• Drafting purchase orders, delivery orders, and sales orders.
• Updating and filing the maintenance database and documentation.
• In charge of the maintenance helpline and guaranteeing all concerns and complaints are handled quickly.
• Organizing team maintenance routines.
• Coordinating servicing needs with clients and the maintenance team.
• Support the creation of contracts and quotes for clients' maintenance services.
• In charge of distributing survey forms and gathering data.

Requirements:

• Professional Certificate or NiTEC in Engineering or its equivalent is required.
• Minimum of 2 years of relevant work experience.
• A junior executive with expertise in administrative support or clerical work would be ideal.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Punggol Plaza)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies