Job Details:

• Good working environment
• Regional exposure
• Working Hour: Monday to Friday

Job Responsibilities:

• Oversee and manage daily office operations, ensuring smooth workflow and efficiency
• Collaborate with various stakeholders to support the establishment of the new office
• Manage office facilities, including equipment, supplies, and maintenance.
• Provide administrative support to the GM and the team as needed.
• Coordinate and organize office events, meetings, and travel arrangements.

Job Requirements:

• Capable of overseeing and managing office operations, including aspects of facilities management
• Proficient in handling agreements
• Skilled in drafting policies
• Experienced in collaborating with corporate secretariat
• Familiar with legal procedures and frameworks

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Koh Choon Ann (Kenny)

EA Personnel Reg No: R1765402

The Account Manager will be responsible for managing client relationships, pitching for new jobs and clientele, developing new proposals, ensuring projects are delivered on time and within budget, and proposing creative solutions to meet clients' needs. This is a full-time on-site role located in Singapore.

The Account Manager will work closely with the creative team to translate client briefs into clear and actionable project plans, and will manage project timelines, budgets, and resources to ensure successful project delivery.

You will also spearhead a new exciting department servicing campaigns that require a regional network of celebrities and influencers.

Qualifications

• Meticulous in time management, project management and organizational skills
• Excellent communication, negotiation, and problem-solving skills
• Ability to work under pressure and manage multiple projects simultaneously
• Experience in client relationship management, account servicing and PR
• Understanding of creative production processes and technical requirements
• Familiarity with digital marketing and social media platforms
• Bachelor's or Master's degree in Marketing, Communication, or related field
• 3 years experience in advertising or creative agency industry

Work Timing: Monday - Friday (8.30am - 6.00pm)

Job Description

Job responsibilities:

Acquire and manage new clients (both corporate and individuals)

Building and maintaining rapport with client accounts

Preparing and submitting credit proposals, assessing creditworthiness and risk

Collaborating with credit and backend teams to ensure accurate loan approvals/disbursements

Proactive management, supervision and monitoring of accounts

Pre-requisites:

More than 2 years of relevant working experience in soliciting for commercial loans and preparing credit proposals

Job Purpose:

To acquire and manage client accounts under the Secured Lending Division Department: Secured Lending Division, Property Loans

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

If you have a passion for providing exceptional hospitality services and a dedication to crafting unforgettable guest experiences, we'd love to connect with you.

Who are we?

CLAN — A term that instantly evokes a sense of kinship and community. A way of life embraced and translated into society by every culture the world over. And while a ‘clan’ may be a centuries-old concept, what it represents is as valued today as it has been through time — an extraordinary sense of belonging; an exclusive club with members of a similar frame of mind — and now the inspiration behind a fresh expression of hospitality that fuses authenticity with international expectations.

Job Expectations

• Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries.
• Understanding the guests’ preferences to ensure that services offered meet their needs.
• Stay well-informed about the hotel facilities and functions as well as be updated on all tourist-related information.
• Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.
• Approach any additional tasks assigned by superiors diligently and professionally.

Requirements

• O Levels or equivalent.
• Able to work rotating shifts, weekends and Public Holidays.
• Positive attitude with an outgoing personality and good communications skills.
• Those without experience are welcome to apply.

If the above resonates with you, what are you waiting for? Click Apply to send over your resume to us!

Why join us?

Geospatial technology is providing a new paradigm of integrating the disparate workflows, processes and importantly allowing different teams to collaborate more holistically. With this new paradigm, there are new opportunities to reinvent how businesses will flourish using geospatial solutions.

Over the past 40 years, Esri Singapore have worked with organizations in to deliver a wide variety of solutions, our users span across industries, from commercial and retail to national planning and public safety, and have driven the adoption of geospatial technology – Esri’s world-leading ArcGIS platform – as an integral part of their business, for better decision-making and business outcomes.

Esri Singapore is searching for individuals who are passionate, strategic thinkers who are focused on growth for customers. The Customer Success Manager team presents as the advocate for our customers, coaching them to adopt Esri technology and expand on it uses.

As a Client Success Manager (CSM), you are responsible for the complete post-sales lifecycle of a portfolio, where customers would extend their value on their investments with Esri Singapore, in line with their organizations’ mission and objectives, striving for project success, expanded usage and renewals.

Some key activities of a CSM include:

1. Proactively focus and manage Enterprise Agreements accounts
2. Drive adoption and expansion to grow the account
3. Drive uplifts in renewals across client portfolio
4. Position to grow services and other offerings
5. Create an operational model that supports the above

How will you benefit from this role?

You will:

1. Become a key influencer of the client’s Digital Transformation journey through the engagement of senior stakeholders on organization wide strategies, direction and mission
2. Contribute your ideas in participation in strategic discussions to shape client’s strategic directions.
3. Gain deep knowledge the customer’s business, understanding how Geospatial solutions can transform the customer’s business processes
4. Design and develop digital solutions with a team of Solution Consultants to identify and solve complex challenges faced by our clients
5. Work with a team of geospatial professionals supported by global experts

What does your role entail?

The responsibilities of a CSM in Esri Singapore fall into 4 broad categories. They are:

1. Client Success Management
2. Influence key decision makers and stakeholders to adopt geospatial technologies in their Digital Transformation journey.
3. Building strong relationships within the client’s organization to really understand the customer and be regarded as a trusted advisor to them enabling you to have a bigger impact on the organization.
4. The role of the CSM is to help the customer maximize the value of their investments in Esri’s technologies.
5. Identify opportunities in which Esri’s technologies may help solve customer challenges, recognizing root of the problem and ideate the possible technologies to resolve.
6. Enablement
7. Provide, organize, develop, deliver leading practices and material to customers based on their needs, roadmaps, work plan requirements.
8. Facilitate training webinars, ideation workshops, creating messaging content so that customers understand the best ways to use the tools.
9. Lead discussions with Subject Matter Experts and consultants to support the client.
10. Customer Support
11. Harmonizing and removing road blocks along the way in the administrative chain, ensuring customer satisfaction and smooth communications.
12. Adoption and Expansion
13. Ensure that the client organization is able to adopt the technology seamlessly.
14. Facilitate different parts of the client organization to adopt different aspects of the technology.

What experience is required?

1. Bachelor’s degree in Geography, Geographic Information Systems, Economics, Statistics, Engineering or Business or equivalent work experience
2. 3 - 5 years of working experience in the IT Software industry. Experience as a CSM (both in SaaS and non-SaaS business model) is a bonus.
3. Analytical and possess good problem-solving skills and proven ability to diagnose business problems.
4. Excellent communication skills to clearly articulate and explain design decisions, including the ability to create and deliver compelling presentations to technology and business audiences indicating the areas where the software will impact your customers
5. Possess a strong emotional control and can remain cool under pressure. Able to think on your feet and offer a calming presence and influencing others when things get hectic.
6. Familiarity in Enterprise grade software with hands-on software applications development, experience in delivering project or providing maintenance supporting
7. Have an interest in connectivity solutions (Integration, API management)
8. Familiar with SDLC, Waterfall model (Agile, Dev-Ops is a bonus)
9. Experience in ArcGIS products such as ArcGIS Desktop, ArcGIS Pro, or ArcGIS Enterprise will be a bonus
10. Proven experience in the application of GIS concepts and technologies is a bonus.
11. Possess experience in a Customer-facing role representing the organization in digital transformations with account/project management experience with a technology bias
12. Professionalism and Integrity in all that you do
13. A self-starter who is equally comfortable working independently and as part of a high performing team.
14. Willingness to travel to spend time onsite with strategic customers on occasion

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

As a Senior Software Engineer / Technical Lead, you will be involved in innovative and fully DevOps oriented teams in order to execute our projects for both the Asian Region and the World.

Your technical appetite as well as your architecture, design and coding skills will help us deliver the best solutions for the bank.

Currently we have a large suite of applications written in Java but over the last few years, we have pivoted to micro-service architecture, we now embrace a wider range of technologies to become truly polyglot (feel at home if you speak fluently Python, Go, Kotlin, R or even Node.js).

Scope of Work

• Plan, design and implement end-to-end software solutions related to the International Core Banking Information systems.
• Use and contribute to build an efficient CI/CD software factory.
• Monitor the results and quality of the different software solutions and projects implemented in the organization.
• Interact with product owners and Subject Matter Experts to define solutions.
• Quality-first, Agility and Continuous Improvement mindset.

Job Qualification

• Curious and passionate about technologies
• Practitioner of life-long learning
• Passionate on one or more of these languages: Cloud native Java, Go, Python, Kotlin, R or Node.js
• Excellent understanding and practical experience of frameworks such as Spring Cloud, Spring Boot & Angular
• Excellent understanding on source code management practices using Git.
• Excellent knowledge on Software Factory tools such as Gitlab runner, Jenkins, Nexus, Maven or Gradle, Harbor container registry, SonarQube and Selenium
• Strong knowledge on Application Programming Interface services using RESTful or gRPC
• Passionate on cloud native technologies such as Kubernetes and Docker.
• Excellent understanding and experience of Agile (Scrum, Lean Start-Up, Safe, …) principles
• Good knowledge of DevOps
• Excellent analytical skills
• Excellent oral and written communication
• Understanding of project management practices (PMP, Prince2 is a plus)

Qualifications and Profile

At least a Bachelor’s degree in any of these faculties:

Computer Science / Information Technology / Programming & Systems Analysis / Science (Computer Studies)

• Minimum of 8+ years of relevant experience in software engineering

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918 | Personnel Registration No. R2096241

Overview of job

Essencemediacom is an agency of GroupM, the world’s largest media investment company and are a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for a Senior Media Manager to join us.

Reporting of the role

This role reports to the Associate/Account director

3 best things about the job:

1. You get to work across a well-established global B2B brand that is the leading provider of key computer storage products and top makers of servers and personal computers.

2. You will be mentally stimulated, as you will work across a variety of campaigns and be at the forefront of executing strategies across the APJ market and will have plenty of opportunities to shine.

3. Immersion will keep you at the forefront of the industry, with opportunities to hone and sharpen your existing digital media skill sets.

The role requires you to

· Manage end to end in the media planning development for mid funnel campaign process across APJ market.

· Management of the implementation of plans through to their delivery and quality control of all buys.

· Manage deliveries from specialist services within the agency

· Ensuring all media goals and strategies are delivered by all managed and executed within budgets.

· Complete oversight on planning, execution, quality checks and processes and the day-to-day project management of media solutions

· Ensure due diligence on media budgets

· Management and development of key client relationships for the accounts

· Work closely with the local team when needed to ensure quality of the work and meets guidelines

Key Responsibilities:

1) Client relationship management

· Day to day account management of key local clients

2) Strategic media development

· Oversee media strategy development across client categories in line with global/regional guidance.

3) Origination of the Media Plan

· Work independently with the client to create clear and coherent plans that bring the media strategy to life.

· Involvement in client presentation and workshops when required.

· Work closely with the global and local teams when applicable to ensure smooth and relevant translation from strategy to plan.

· Assess, identify, and recommend creative media initiatives that deliver greater strategy depth and impact to the media plan.

· Undertake the implementation of agreed initiatives, including the briefing of third parties, as and when required

4) Execution of media plans and campaigns

· Ensure that signed media plans are executed in a timely manner.

· Complete ad trafficking, site tagging, ad ops & campaign tagging for each campaign under your management

· For self-served platforms like LinkedIn and Twitter, ensure that campaigns are setup and executed accurately based on signed plans.

· For managed service medias, ensure that the relevant third parties are briefed accurately and to follow up on media execution in a timely manner.

· Ensure all campaigns are monitored closely & pacing well.

· Timely delivery and upkeep of all relevant reporting systems and templates (media plans, interim reports reports).

· Management of post campaign reporting that quantifies the value of the media strategy.

5) Finance communication

· Ensure media proformas are checked correctly and returned to Finance within the agreed timeframe.

6) Managing your relationship with team and the specialist relationships

Internal:

· Working closely with the global team

· Collaboration with data and finance teams and other specialist teams

· Attend and prepare weekly WIP with teammates and clients

External:

· Build effective working relationships with specialist agency personnel contracted by clients directly.

Minimum Qualifications

· At least 5-7 years’ experience in a regional role with either JAPAC or SEA/APAC market exposure with a B2B focus.

· Strong digital foundation is a must, and the ideal candidate must be fully conversant with digital media and able to think across the whole media mix having broad cross-channel digital knowledge and a solid knowledge of digital media, Adtech, martech and data platforms

· Experience in online measurement, operations, ad networks, digital video, and Google advertising platforms and solutions with hands on experience with tools like Google Ads, Facebook Ad manager, Campaign Manager, Google Analytics and DV360, LinkedIn and Twitter campaign planning and management.

· Understanding of digital ecosystem with focus on programmatic, data-based media approach, integrated digital management with excellent knowledge of 1st / 2nd / 3rd party data - how each should be applied and connected to provide customer driven marketing solutions

· Experience working with multiple stakeholders (e.g., suppliers, advertising/marketing agencies, media owners and internal specialist resources)

· Knowledge of global industry trends, consumer trends, market status, and competition and understanding usage of interactive research tools

· Able to understand media data sources in terms of what is measured, the method, and information reported

· Fluency in Japanese and or Korean will be an advantage.

More about EssenceMediaCom

MediaCom is “The Content + Connections Agency”, working on behalf of its clients to leverage their brands’ entire system of communications across paid, owned and earned channels. By focusing on the totality of our clients' communications, we deliver step-changing media effectiveness improvements, transforming our clients’ business through systems thinking. We employ 1800 people in 23 offices across 15 countries around Asia Pacific.

Our people are at the heart of everything we do; we firmly believe in our “People First, Better Results” philosophy and want to be certain that work is always challenging, engaging and satisfying. We aim to ensure that our employees’ skills are constantly evolving, and so provide all MediaCom staff with training and development.

We were named the best-performing media agency of 2017 (Recma New Biz Balance 2017 report). In terms of new billings alone, MediaCom topped the charts with over $1.6bn in new clients (Recma New Biz Balance 2017 report). We are named the Media Agency Network of the Year by Festival of Media Global Awards (2018/2017), AdWeek (2017), Campaign (2017) and M&M Global (2017).

For more information, visit www.mediacom.com
Find us on Twitter @mediacomglobal
Like us on Facebook at facebook.com/MediaComGlobalNews
Join us on LinkedIn at linkedin.com/company/mediacom

About Singapore

GroupM Singapore operates in one of the most dynamic and exciting environments in the world. Although it is a small domestic market, there is a vibrant media industry which is undergoing rapid evolution as digital technology reshapes the way marketing supports advertisers’ needs. Being at the crossroads of Asia means that aside from the local clients and media owners, we also have a high proportion of multi-national clients and media owners.

As the largest media investment management company in Singapore with over 41% market share (Recma) and over 650 employees, GroupM Singapore is the premiere organisation to join and develop a career in.

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a Customer Service Specialist to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Assisting in acquiring and developing Company’s products.
• Manage in generating and processing of sales order schedules.
• Regularly engage/communicate with customers for sales.
• Offering consistent and efficient post-sales support to customers.
• Manage daily operations and orders in hand by liaising/cooperate with other departments.
• Responsible for the creation of necessary service manuals and procedures documentation by coordinating with the service department and customers to ensure timely availability.
• Acquiring technical information, drawings and data as needed.
• Coordinating with marketing team on customers’ needs.
• Active participation in meetings (e.g production and sales order review).
• Any other duties as assigned.

Requirements:

• Min Diploma or Degree in Business or other relevant equivalent field of study.
• Min 3 years relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Job Description

The Data Center Facilities Manager plays a critical role in ensuring the smooth and reliable operation of our data centre infrastructure. You will be responsible for overseeing all aspects of the facility's operation, including power, cooling, fire protection, security, and environmental controls. Other responsibilities include managing data center floor space and security. You will also lead a team of outsourced technicians and contractors, to manage projects, and ensure compliance with all relevant regulations.

Key objectives are to:

•Maximize uptime: Ensure the data centre infrastructure meets the required availability levels and minimizes downtime, preventing outages, service and data loss.

•Maintain system redundancy: Implement and manage redundant systems for critical infrastructure to ensure smooth operation even during maintenance or unexpected events. Ensure maintenance regime is adhered to and any arising gaps remediated in a timely manner.

•Control operational expenses: Manage budgets effectively and find cost-saving opportunities for maintenance, upgrades, and external services

•Plan and strategize data center requirements to meet SIA current and future IT roadmap.

Responsibilities:

Lead and manage:

•A team of outsourced data centre technicians and contractors, providing guidance, training, and performance feedback.

•Projects related to the maintenance, upgrade, and expansion / optimization of the data centre infrastructure.

•Hosting sites are run as per SLA and within limits of key data centre operating parameters for power cooling and environmental settings

•Emergency response plans for diverse scenarios like power outages, fires, or natural disaster

Ensure optimal performance:

•Of critical infrastructure systems, including power distribution, cooling systems, fire suppression systems, and security systems.

•Of the data centre environment, maintaining optimal temperature, humidity, and air quality.

•Of operational efficiency and resource utilization.

Plan and execute:

•Preventive maintenance schedules and corrective actions for identified issues.

•Emergency response procedures in case of power outages, equipment failures, or other disruptions.

•Budgetary allocation and resource management for the data centre facilities.

Maintain compliance:

•With all relevant safety, environmental, and regulatory standards.

•Lead and manage data center audits

•Documentation for all systems and procedures.

Collaborate:

•With IT and other teams to ensure the smooth integration of data centre operations with other critical functions.

•With external vendors and service providers to maintain and upgrade equipment and systems.

Data Cente strategy and migration:

•Responsible for providing Data centre design and construction inputs, sustainability initiatives, and energy efficiency optimization

•Work with IT team for data centres space and power requirements

•Work with and support IT team for any data centre migration as required

•Responsible for writing Datacenter related tenders such as maintenance contract, co-location sourcing etc. and writing management approval papers.

Requirements

•Bachelor’s degree in electrical or mechanical engineering with minimum 5 years relevant industry experience or Diploma in electrical engineering with a minimum of 10 years of experience in datacentre infrastructure and facility management

•Familiar with fire safety rules and regulations associated with operating complex datacenter infrastructure

•Proficient in data centre monitoring and management software

•Familiar with data center fiber and structure cabling would be a added advantage

•Possess Datacenter certification eg. CDCP, CDFOM

•Familiar with TIA-942-B design standards for Datacenter, Uptime Standards and ASHRAE requirements

•Familiar with IT hardware specifications and computer racking requirements for datacenter space and power planning.

•Excellent organizational/administrative skills as well as strong communications & interpersonal skills

•Must be a positive, collaborative, active excellent problem-solver, being customer service oriented and conscientious.

•Willing to work on non-office hour and weekend including public holidays

• Guide and oversee a team of technical professionals, including project and system engineers, to deliver project management, system commissioning, technical support, and pre-sales services. The aim is to meet customer requirements and fulfill the company's objectives.
• Set up clear communication within the team. Keep everyone informed about project updates, organizational changes, and other important information.
• Evaluate performance, establish goals, and offer feedback to team members to boost their performance and promote career development.

Requirements:

• Degree in Electronics Engineering or equivalent.
• At least 5 years of supervising a group of engineers experience in Security Industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

JOB DESCRIPTION

This is an exciting opportunity to join the Corporate Strategy and Business Development Team in SINGAPORE INSTITUTE OF FOOD & BIOTECHNOLOGY INNOVATION (SIFBI), whose mission is to help establish Singapore as the Asian Innovation Capital for the fast-growing sectors for food for health and nutrition, and consumer care.

The Corporate Strategy and Business Development Manager will:

1. Manage key client projects and establish relationships with stakeholders
2. Coach and lead younger staff in the Corporate Strategy and Business Development team

3. Liaise with internal departments (e.g. legal, procurement, project management) to scope research collaboration agreements
4. Assist in developing project plans, scoping strategic roadmaps, assign responsibilities, manage budgets and risks, monitor and summarize progress of project

5. Work closely with other A*STAR SIFBI corporate strategy and business development team members to measure project performance, prepare reports for upper management and stakeholders
6. Work with SIFBI's scientific units to understand their capabilities and relevance to companies; and identify follow on project opportunities with key accounts
7. Represent SIFBI?s interest in meetings with potential clients and at external events

Officers can expect a diverse and varied career, developing skills in areas such as corporate strategy, business development, stakeholder management, leadership and a strong understanding of how to influence, communicate and lead to make an impact.

Individuals who are keen to see technology make a difference in industry and society, and who can handle the diversity and complexity of the business, government and academic worlds, will find a good fit with this role.

JOB REQUIREMENT

1. Degree in Physical/ Chemical Sciences, Food Sciences, Agri-sciences, Biosciences or a related field.
2. Some working experience in Food & Nutrition and/or biotechnology field is useful not necessary; a background in business development or corporate strategy would be useful
3. Good track record or prior experience in grant applications, stakeholder management, and implementation of strategies are desired
4. Needs a strong interest in technology and able to appreciate and quickly understand new technologies and provide market assessment and their potential to be applied in different business contexts
5. Effective and thoughtful communicator

6. Strong organisational and administrative skills

7. Resourceful and able to work with minimal supervision, independently and in a team

8. Willing, adaptable and flexible to take on required/necessary tasks beyond the job description
9. A self-starter and problem solver who can proactively address any situation

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Find Out Even More At: https://tinyurl.com/mindflex-intern

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Hi! Our company is looking for Polytechnic/University Interns who are able to commit for a Full-Time Internship of 3 Months & Above (longer durations preferred).

About Us:

• MindFlex Education's internship programme aims to provide internships that are fulfilling, as well as practical in real-world situations
• Our office culture is fun, young & encouraging. We take our work, as well as our play seriously
• We provide full-time job opportunities for interns who have excelled in their internship
• Enjoy a cosy office environment with modern facilities such as a PS5, pool table, karaoke system & more
• Close-knit team of 15-20 pax, strictly no over-time culture, no bring-work-home culture

Learning Scope:

• Complete experience of sales & operations process (initial touch-base with clients, order preparation, invoicing, after-sales service)
• Enjoy first-hand & real-world experience with actual customer communication, unique problem solving & critical thinking
• Exposure to real-life and practical marketing tools such as Google Ads, Facebook Ads, Carousell Ads, SEO (Ahrefs, SEMRush)
• Learn & experience how to use customised back-end software which have been specially designed & tailored to fulfill the company's business needs & improve efficiency
• Be involved in company's business development through assigned projects with fellow interns
• Be exposed to application & conceptualisation of business strategies from the perspective of market leaders in the tuition industry
• Job scope will be a 70-30% split between Operations & Marketing tasks

Responsibilities:

• Be actively involved with Business & Marketing Operations of an Educational Agency on a day-to-day basis
• Communicate well with new clients (warm leads), engaging them & helping them to understand better their tuition needs
• Prepare client's requirements & present them in an attractive yet concise job-post format for tutors to apply in
• Be in charge of filtering & broadcasting available tuition assignments via the company's various outreach channels (WhatsApp, Telegram, Email & many more)
• Assist in actively profiling tutors and marketing them in a way which captures the consumer's attention based on their required needs
• Assist in sales-closing & after-sales process. Work cohesively with other team members to solve unique day-to-day problems
• Assist in Digital Marketing Tasks such as creating engaging Facebook & Instagram Posts
• Actively involved in active link-building and outreach campaigns to improve company's internet presence
• Assist with content creation on company's website through web building tools such as WordPress

Job Requirements:

• Current Polytechnic/University Student, Singaporean
• Good Command of Both Written & Verbal English
• Friendly, Passionate and Energetic Team Player
• Organized and Good Administrative Skills
• Responsible and Strong Work Ethic
• Decent Typing Speed and Computer Skills
• Polite, Patient and Calm Personality

Location & Working Hours:

• Location: Sin Ming Lane, Midview City (Near Bishan/Marymount MRT)
• 4 Weekdays, 1 Weekend, 9.00am - 6.30pm
• (Working days of your choosing & mutually agreed with the company)
• Strictly No Overtime and No Bring-Work-Home Culture

Internship Allowance:

• $800/Month (Polytechnic)
• $1,000/Month (University)

Why Choose Us:

• Fun Company Culture and Working Environment
• Casual Working Attire, Relaxed Setting
• Close-Knit Team of 15-20 Pax
• Office with Modern Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, etc)
• Company Meals / Outings / Events / Bonding Activities
• Many of our interns have also converted to full-time & contract positions after their internship as they thoroughly enjoyed their learning experience with us
• New Bright Hill MRT at Doorstep

Application:

• Submit an e-mail application with Resume/CV to [email protected] with Email Title "Internship Application"
• Please ensure to include the following in Email and attached documents:

1. Earliest Available Start-Date for Internship

2. Available Duration for Internship

3. Suitable Profile Picture of Yourself

4. Is Undertaking The Internship for A Course Requirement, or Self-Improvement

Others:

• Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
• Signing of Non-Compete contract will be required upon successful selection

COMPANY DESCRIPTION

National Gallery Singapore is a leading visual arts institution which oversees the worlds largest public collection of Singapore and Southeast Asian modern art. Situated at the birthplace of modern Singapore, in the heart of the Civic District, the Gallery is housed in two national monuments - City Hall and former Supreme Court - that have been beautifully restored and transformed into this exciting 64,000 square metre venue. Reflecting Singapores unique heritage and geographical location, the Gallery aims to be a progressive museum that creates dialogues between the art of Singapore, Southeast Asia and the world to foster and inspire a creative and inclusive society. This is reflected in our collaborative research, education, long-term and special exhibitions, and innovative programming. The Gallery also works with international museums such as Centre Pompidou, Muse d'Orsay, Tate Britain, National Museum of Modern Art, Tokyo (MOMAT) and National Museum of Modern and Contemporary Art, Korea (MMCA), to jointly present Southeast Asian art in the global context, positioning Singapore as a key node in the global visual arts scene.

In 2020, the Gallery was the only museum in Southeast Asia that received a ranking in The Art Newspapers annual global survey of attendance at art museums, taking 20th place. In 2018, the Gallery was also the first museum in Asia to receive the Children in Museums Award by the European Museum Academy and Hands On! International Association of Children in Museums. It also won the awards for Best Theme Attraction at TTG Travel Awards 2017, Best Attraction Experience, Breakthrough Contribution to Tourism and Best Customer Service (Attractions) at the prestigious Singapore Tourism Awards in 2016 for its role in adding to the vibrancy of Singapores tourism landscape.

We offer job opportunities in our dynamic organisation. Working at the Gallery enhances and cultivates your love for the arts, and offers you a chance to be part of the Gallery's vision.

OUR PEOPLE

At National Gallery Singapore, we develop cultural leaders who make the world better. Our people are united by a shared belief in the power and necessity of art, and work together to create meaningful experiences for our visitors.

RESPONSIBILITIES

This is a newly created role that reports to Deputy Director of Visitor Experience within the Audience Experience Management division. This division comprises Visitor Experience, Integrated Marketing & Creative Services and Digital Ecosystem. The successful candidate will champion a seamless omni channel visitor experience, with a major in onsite user (physical) experience design, and collaborates with Integrated Marketing, to minor in curating online pre and post visit journeys and touchpoints. This role also has a remit in digital services as enablers for creating a frictionless journey to attract, delight & retain our visitors.

This role is premised on INSPIRING STORIES, CREATING CURIOSITY and A MOVING EXPERIENCE for all our visitors.

RESPONSIBILITIES

Experience Design: Omnichannel Online/Offline Visitor Journey Design & Management

• Design user experiences using participatory and iterative design techniques, including observational studies, visitor interviews, focus group discussions, usability testing, and other forms of requirements discovery.
• Further evolve the visitor experience to deliver personalized, differentiated visitor journeys, including the development of customized itineraries/product bundles which cut across the different product lines of the Gallery (exhibitions, public programmes, curatorial programmes, education/family programmes, tours, F&B experiences) and 3rd party partner offerings
• Create user flows and prototypes to effectively conceptualise and communicate detailed interaction behaviours.
• Maximize every customer service interaction, deepen visitor engagement, build loyalty, and drive value over customers lifetime.
• Establish and maintain efficient and effective customer service processes across channels to ensure any concerns are addressed and resolved in a timely manner.
• Work effectively with cross divisional teams spanning Curatorial, Programs, Integrated Marketing, Business Development, and IT to influence improvements on customer experience.
• Build and nurture strong relationships with key stakeholders, advising operational considerations for online to offline operations processes.
• Review industry best practices and use visitor insights and analytics to identify organisation-wide improvement opportunities.

Digital Services

• Lead & drive best practice for building & operationalizing gallery-wide digitalization efforts working in concert with Digital Innovation Team
• Develop & lead gallery-wide implementation efforts for new e-commerce & microservices capabilities that will be integrated with current and new ticketing/tours, experiences, eCMS/CRM platforms
• Lead & collaborate closely with Integrated Marketing team to build and manage business processes for integrated content marketing, product/segment marketing campaigns to achieve key business outcomes & KPIs.

• Degree in business, marketing, hospitality, tourism, retail management or other related specializations.
• 6 to 8 years of relevant experience in the leisure/lifestyle sector, such as an established attraction/ retail/ hospitality/arts & cultural outfit.
• Demonstrated competencies in integrating onsite and online touchpoints as it relates to user experience design & digital interfaces essential.
• Strong subject knowledge in operations, with prior experience in managing or supporting front of house operations specifically but not limited to ticketing and tours.
• Exceptional interpersonal, organisation, analytical skills as well as effective oral and written communication skills
• Demonstrated competencies in project management with effective time management skills.
• Systematic, analytical, and strong in operational process design and execution.
• A team player who is resourceful, hands-on, detail-oriented, and able to manage multiple projects simultaneously; ability to multi-task and prioritise; takes initiative and is assertive when required; is meticulous and detail-oriented.
• Flexibility to work nights, weekends and in accordance to operational schedules when needed.

The HR Operations Executive will play a crucial role in managing and executing various HR administrative tasks and processes. This includes handling employee records, maintaining HR databases, coordinating employee onboarding and offboarding, managing attendance and leave management, and assisting in HR projects. The ideal candidate should have excellent organizational skills, strong attention to detail, and the ability to handle confidential information with utmost integrity.

Duration: 1 year

Location: Walkable distance from Dhoby Ghaut/ Bencoolen MRT

Working hour: Monday to Friday, 9am to 6pm

Salary up to $4,000

Responsibilities:

• Handle and process employee onboarding, offboarding, and transfers, ensuring accurate documentation and compliance with HR policies and procedures.
• Maintain employee records, including personal information, employment contracts, and HR-related documentation in a secure and organized manner.
• Prepare and distribute HR-related letters, documents, and reports, such as offer letters, employment contracts, probation letters, and employee certificates.
• Oversee the HR information system (HRIS), ensuring accurate and up-to-date employee data, and generating reports as required.
• Collaborate with the HR team to analyze HR processes and identify areas for improvement, streamlining workflows and enhancing efficiency.
• Assist in the implementation and maintenance of HR policies, procedures, and guidelines to ensure compliance with relevant labor laws and regulations.
• Serve as a point of contact for employee inquiries regarding HR policies, procedures, and benefits, providing timely and accurate information and guidance.
• Creates a logical plan, realistic estimates and schedule for an activity or project segment.
• Assist in managing employee welfare programs, ensuring employee well-being and satisfaction.
• Participates in various internal initiatives related to process.
• Collect and analyze HR data and generate reports on HR metrics, such as employee turnover, headcount, and training effectiveness, to support data-driven decision-making.
• Prepare HR reports for management and HR department, highlighting key insights and trends.

Requirements:

• Diploma or degree holder with at least 3 years of professional experience in HRSSC or HR Operations
• Strong knowledge of HR processes, policies, and regulations.
• Proficiency in HRIS and MS Office Suite (Excel, Word, PowerPoint).
• Excellent organizational and time management skills, with the ability to multitask and prioritize tasks effectively.
• Excellent verbal and written communication skills.
• Ability to work independently and collaboratively as part of a team.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1766716 (Ng Yi Ling)

Business Development Manager

Who we are:

Since our launch in 2018, Core Collective has propelled the professional growth of hundreds of fitness and wellness practitioners and business owners by providing a convenient and cost-effective plug-and-play solution at our three centres of excellence at Anson, Dempsey, and Katong.

Our purpose is to help our residents grow their businesses through comprehensive business support services and outstanding customer experience for their clients at every touchpoint. We expertly manage the mundane but necessary tasks so that our residents can focus on their passions - With us, they are not just renting space; they’re partnering for success.

Who are our residents:

In Core Collective lingo, our customers are called Residents. Personal Trainers, Chiropractors, Pilates instructors, Physiotherapists, etc. are a few examples of our residents who make up the community of health and wellness professionals.

Your impact:

In this role, you are at the core of our business and will play a pivotal part in influencing our pricing and sales strategy i.e. revenue strategy (based on industry best practices) to achieve your KPIs (Key Performance Indicators). You will be responsible for our biggest revenue driver and, through consultative selling, acquire high-value residents, as well as retain and grow our existing community of top health and wellness professionals.

You will drive strategic analysis and insights, making critical recommendations in key decisions for our business. You will also be responsible for team management and have the ability to give clear direction to your team and drive their performance so that they can achieve their KPIs and CAs (Critical Actions).

You will have the chance to work with top-of-their-field fitness, wellness, and medical professionals. You will also have a supportive and collaborative BD and Sales team who will execute your vision, and look to you for guidance and mentorship.

We need someone who is not afraid to think outside the box, shake things up, and bring their A-Game to the table!

What You’ll Be Doing:

Revenue Growth

• Develop sales strategies that align with the company’s growth goals, by analysing market trends, customer insights, and competition
• Negotiate complex deals and lead the Business Development team to close sales and deliver results
• Build sales pipeline of resident leads to achieve desired conversion rates

Team Management & Administration

• Responsible for hiring and training the business development personnel
• Regular check-ins with the team members to ensure their performance is on track and achieve set KPIs
• Continuously evaluate and refine sales processes to increase efficiency and effectiveness

Who you are:

• 4+ years of proven experience in outbound and inbound sales role, with a track record of exceeding sales targets
• Have been in a supervisory or managerial role with experience leading a team for at least 4+ years.
• Well-rounded profile: the ability to combine business, strategy, and finance concepts to lead complex and multidimensional deals.
• Strategic problem solver with strong business acumen and an ability to effectively lead priorities in a growing, fast-paced organization.
• Excellent communication and interpersonal skills, with the ability to build trust and maintain relationships with key stakeholders
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions
• Entrepreneurial spirit and a passion for driving growth and scaling up success
• Diplomacy, tact, and poise under pressure

What’s in it for you:

• Core Collective values its employees and invests in their growth and development. You will have access to ongoing training and professional development opportunities, as well as opportunities to work on challenging and meaningful projects that contribute to the company's success.
• We also offer a dynamic and inclusive work environment, where everyone's contributions are valued and where we make decisions based on our core values and what we believe to be best for our team and our customers.
• Joining our company means joining a team that is passionate about making a difference and creating impact. If you share our values and are driven, creative, and committed to your personal and professional growth, you will find a home at Core Collective.

Our Vision

To become the Singapore Airlines of the fitness and wellness industry.

In line with our parent company Aurum and Woh Hup Group, our shared vision is to Build sustainable businesses that positively impact lives across generations (i.e. Do Well Do Good).

We achieve our vision by:

1. Building fitness and wellness hubs that are centers of excellence in the industry
2. Filling our space with the best fitness and wellness professionals
3. Providing the best platform and support services to help our professionals grow
4. Fostering collaboration across disciplines for healthier and happier lives

Our Core Values

Benevolence (from the Heart)

• Show genuine care and compassion for our team, customers, community, company
• Do things because we care and not because we have to
• Proactiveness to help others (team-mates/stakeholders)

Excellence

• Consistently producing work that wows / impresses / delights your teammates and customers
• Going above and beyond everything that we do
• Continuous Improvement
• Exceptional professionalism

Ownership

• Treat it like your own business
• Owning up to your mistakes and actively solve the mistakes
• Deliver on your promises to your teammates and stakeholders
• Do what needs to get done

Integrity

• Always doing the right thing
• Keeping to our word
• Having each other’s back
• Open and effective 2-way communication (both good and bad)
• Treat others fairly with mutual respect

Agility

• Actively seek learning and able to adapt to new situations
• Able to work with people from various backgrounds, cultures and seniority

Our client is a MNC company in semiconductor industry. Due to business needs, they are now recruiting a Sales Manager to be part of their Sales team for ongoing transformation projects. They are located in the East Area - easily accessible.

Roles and Responsibilities:

• Engaging in customer acquisition and business negotiations within the Semiconductor sector
• Establishing a novel key account platform to enhance sales initiatives
• Showcasing the company's product offerings to potential clients
• Formulating proposals and engaging in contract discussions with business associates for general agreements
• Collaborating with the technical support team to address technical inquiries and devise solutions for clients
• Analyzing and evaluating potential customers, markets, and competing firms
• Creating comprehensive sales plans and strategies
• Orchestrating specialized marketing activities, including participation in fairs or trade shows, among others
• Overseeing and supporting projects tailored to meet customer requirements
• Coordinating customer orders

Requirements:

• Diploma or Degree in related field
• At least 2 - 3 years of relevant working experience
• Possess own transport
• Experience with wafer test or final test related product

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Marketing Manager - with CEI Cert

Education: junior college and above

As business development needs, we are looking for to hire sales and markting managers, he/she with related experience will be given priority. Our company is an recruitment agency, we are looking for candidates who already possess a CEI certificate on hand, The company has regular customers, and your job is to follow up on the customer's work progress. At the same time, she/he possesses marketing knowledge to aid us with digital marketing and traditional marketing.

On a 5.5 day a week, the pay is to be discussed again, given candidate’s personal experience, with a range from $5000 - $9000.

Bilingual preferred, strong command of english and chinese. We are Chinese speaking work environment, fluent in Chinese and English speaking is an advantage.

Reporting to the GM of Asia Innovation Centre, this role will lead the new digitally enabled business developments in alignment with the bank’s digital strategy. This includes designing new business schemes in collaboration with customers, tech players and SMBC Group companies and leading the implementation of these schemes. This role will define and manage the end-to-end program and specifically work with SMBC Group companies in India, Indonesia, Vietnam, and Philippines to achieve stated business outcomes.

Strategy

• Design specific business schemes in line with strategic priorities and focus areas for Asia Innovation Centre, esp. in collaboration with SMBC Group companies in India, Indonesia, Vietnam and Philippines.
• Determining the benefits (financial/non-financial, direct/indirect) of delivering the Digital initiatives for stakeholder.
• Define the Target Operating Model (TOM) integrating components of people, process, and ecosystem partners to implement Digital business schemes. Includes definition of business case, vendor partner strategy and internal resources planning in support of delivering defined Digital initiatives.
• Strategic Change Management to identify capability changes and blockers to be addressed during implementation to ensure the successful delivery of each initiative.
• Coordinate with SMBC Asia Rising Fund (CVC of SMBC Group) to identify potential partners for new business development.

Business enablement and Project management

• Developing action-oriented initiatives and plans in consultation with business leaders and management team with clearly defined KPIs and business outcomes.
• Support framework and methodology to develop Go-to-market plan, run pipeline development initiatives along with key business leaders.
• Planning and driving implementation actions, together with relevant functions to enable regulatory, legal entity, policy, and procedural changes.
• Stakeholder management and engagement approach to facilitate the design and delivery of digital initiatives.
• Appropriately manages the risks that may arise from Digital projects to the Bank and to the stakeholders supported.

Job Requirements

Business and Technical Requirements

• at least 10 years of professional experience in a relevant capacity
• at least 8 years of banking and digital experience is desired
• Agile project management experience

Characteristics Experience, & Degree

• Minimum bachelor’s degree. MBA degree will be a plus
• Strong strategic thinking, use of data and logic to backup decisions and improve understanding.
• Entrepreneurial and ability to work autonomously and take ownership.
• Ability to work with senior stakeholders.
• Effective cross-functional collaborator.
• Able to frame an issue or opportunity from first principles.
• Flexibility & adaptability to adjust priorities according to changes in business needs.

JOB DESCRIPTION:

• 5 day work week
• Basic salary + High Incentive
• AWS
• Staff discount, voucher and monthly redeemable treatment

RESPONSIBILITIES:

• Assist in calling and follow up of daily new Leads (Warm Leads)
• Front desk duties including greeting and welcoming guest, handling of incoming and outgoing calls, booking of appointments, attend to customer’s inquiry
• Ensure all activities are conducted in line to the quality standard
• Assist on any ad-hoc tasks as required

REQUIREMENTS:

• Must be able to work retail hours and on weekends and public holidays
• Customer service oriented, Positive and highly motivated individuals.
• Target driven and possess can-do attitude
• Excellent communication skill
• Well-groomed, good interpersonal skills and confident
• Experience in relevant field will be an added advantage

This role is regulated by The Monetary Authority of Singapore (MAS).

As a Barclays Discretionary Portfolio Manager, you will deliver a great experience for clients by providing first class service, managing investment portfolios, and supporting the overall investment process. You will be responsible for managing a book of client portfolios and ensuring timely execution of investment decisions to generate risk-adjusted returns that meet clients’ expectations and goals. You will also be an active participant to our investment decision making forums and process, liaising within the team and research specialists.

Barclays is one of the world's largest and most respected financial institutions, established in 1690, with a legacy of success, quality, and innovation. We offer careers that provide endless opportunity – helping millions of individuals and businesses thrive and creating financial and digital solutions that the world now takes for granted.

Colleagues who have applied for 'onsite' roles are expected to work four or five days a week at the selected workplace, contingent upon their specific role and business area requirements. If you're applying for a position, please discuss the working pattern specifics with the hiring manager. It's important to note that we are constantly adapting our working environment, and as a result, working arrangements can be adjusted with reasonable notice to align with our business needs.

What will you be doing?

• Demonstrating a thorough grasp of all nine investment asset classes and understanding of use of complex instruments in portfolios (e.g. derivatives)
• Being a subject matter expert within several areas of investment practice (e.g. fixed income, equities) and leading the discretionary offering for Singapore
• Being a member of the Global Discretionary Management team, contributing to the development and leveraging of Barclays best thinking on Discretionary Management
• Demonstrating a comprehensive understanding of Private Banking business drivers and value chain in a discretionary portfolio management business
• Demonstrating sales performance in growing a team’s book of business and /or defence of existing business to generate revenue for Private Bank
• Being a mentor to support less experienced colleagues to develop their knowledge and capabilities
• Playing a main role in presenting to new clients to win new mandates, or existing clients to carry out review /defence meetings to build effective and trusted relationships
• Providing significant technical and business input to Private Bank strategic initiatives (e.g. Change Programmes) as well as acting as a representative for the Discretionary business

What we’re looking for:

• Private banking or wealth management background, with understanding of the institutional market, technical and product knowledge across asset classes and derivatives
• Ability to establish Discretionary Portfolio Management operations in a new market including definition of policies, procedures, negotiation and ability to influence decision
• Ability to influence decision-making within Private Banking Investments and the broader Private Banking senior management teams
• Relevant academic background or related experience, and appropriate regulatory qualifications in Singapore or similar jurisdictions

Skills that will help you in the role:

• Fluency in English with written and verbal communication skills and the ability to communicate effectively
• Additional language would be beneficial

Where will you be working?

Our office is located in Marina Bay Financial Centre, which has been carefully crafted into a “city in a garden”. Overlooking the scenic skyline along the Marina Bay waterfront, the green spaces and rooftop terraces have been designed to optimise employee well-being. The centre provides an integrated live-work-play development, surrounded by shops, restaurants, gyms and an alfresco dining area. Our convenient office location means you’re just a 5-minute walk from the nearest MRT station.

Position: Customer Service Officer

Salary: $2500 - $ 3000 + AWS + VB

Location: Central Region

Working Hour: Shift Work

Responsibilities

• Manning of the officer tower reception counters and retail mall information counters including basic operations of systems e.g. office turnstile, BI CRM.
• To assist and support shoppers’ needs and requests at the customer service counter.
• Ensure all CX related reports are accurately recorded – inventory, redemption transactions, shift reports, lost & found, enquiries log.
• Resolve receipt dispute issues by liaising with merchant and shoppers.
• Respond to Live Chat and online enquiries, including feedback related to general enquiries and points accreditation.
• Engage shoppers during counter visits on the loyalty program.
• Respond to in-bound casual leasing enquiries for atrium space through online platforms.
• Follow up on leasing leads for pushcart and vending machines.

Requirement

• Possess a Diploma or equivalent.
• Minimum 2 years’ experience in relevant customer service role.
• Positive attitude, pleasant personality and a team player.
• Able to work in fast paced environment and has passion for service.
• Able to perform shift and willing to work on weekends and Public Holidays.

Penny Ong
Dynamic Human Capital Pte Ltd
Registration No: R23119168
License No: 12C6253

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

Working Environment: -

- Flexible working hours.

- Free refreshments in the office.

Responsibilities:

- Communicate with customers and overseas offices and keep the customer informed on shipment status

- Prepare quotations and submit to customers

- Understand customer requirements

- Follow standard operating procedures

- Achieve a positive success rate of quotations submitted

- Handle cross trades

- Develop customers / gain new customers

- Calling of customers for customer maintenance and reporting in the CRM system

- Cooperate with the operations department to ensure that customer expectations are fulfilled by operations

Requirements:

- Positive attitude and customer service minded

- Minimum 3 years of experience in the freight forwarding industry within customer service areas, preferably with food & beverage exposure

- Good knowledge in Microsoft Office (Word, Excel, PowerPoint) and Windows

- Driven to grow the business for the company

- Good teamwork

- Training will be provided

Description

• Support critical Retail business initiatives, with new or changing offers to customers.
• Drive planning and execution of offer setup, across various affordability and instalment programs Online.
• Achieve operational excellence in the payment and affordability program areas to ensure a world-class customer experience from shopping to order placement to fulfillment.
• Support the Operations function to identify and track customer- or revenue-impacting payments, financing, compliance and fulfilment issues.
• Be the advocate for the Retail customer and represent the voice of the company.
• Collaborate across cross-functional global teams to review issues, root cause analysis and monitor resolutions.
• Proactively monitor and report on metrics to reduce payment friction.

Key Qualifications

• Bachelors degree or equivalent experience.
• Minimum 4 years project management experience.
• Experience interacting & supporting customers with Affordability programs is a plus.
• Experience implementing projects showcasing good influencing, coordination, planning and follow up skills.
• Able to prioritize deliverables, focusing on critical items with a persistent attention to detail.
• Quick learner, including ability to understand complex and technical concepts.
• Ability to work in a fast-paced environment and make decisions quickly under tight deadlines and pressure.
• Proven success in team environments demonstrating shared responsibility and accountability with other team members.
• Experience troubleshooting software or system issues in a customer service environment.

Our client is a CMS licensed Asset Manager and they are currently looking for a Compliance Manager to lead a team.

Responsibilities:

• Lead the team and assist the Director to implement and maintain governance and compliance policies and procedures
• Serve as the point of contact for regulators
• Keep management abreast of all related local and regional compliance and provide guidance/advice to the management and team
• Provide professional compliance advisory support to relevant business units
• Lead compliance related work for all new clients and existing relations
• Provide advice with respect to marketing requirements of funds in various jurisdictions
• Carry out compliance audits and internal control procedures
• Organize and plan compliance trainings to educate team members
• Liasing with external legal experts, auditors, compliance advisors and corporate secretaries.
• Ad-hoc projects or tasks as may be assigned from time-to-time

Interested candidates may reach out to Jacqueline at [email protected] for a confidential chat!

Job Description & Requirements

Provide support and assistance to the Front Office Manager in managing front office operations from maintaining cash control to delivery of guests service standards on a daily basis.

• Attend to guests’ enquiries, requests, complaints and compliments;
• Supervise reception staff to ensure optimum occupancy and average room rate for maximizing revenue;
• Monitor Front Office staff to ensure guests receive warm attention and personal recognition at all times;
• Ensure front line staff display high degree of professionalism, integrity and well-groomed at all times when on duty;
• Ensure good service delivery and quality services to our guests;
• Record the details of events in Duty Manager Log Book and to take necessary actions;
• Make improvements to the overall operations with an emphasis to increase guest satisfaction, revenues as well as reducing costs;
• Monitor departmental costs to ensure performance against budget;
• Ensure proper staff training and standard operating procedures are in place;
• Communicate and coordinate with other operating department to ensure smooth delivery of a suite of services to our guests;
• Respond efficiently to any hotel emergency or safety situation, as well as ensure the proper control and instructions of emergency procedures are adhered to;