Job Description:

We are looking for a passionate and driven Business Development Manager to join our team. This role is ideal for someone who is tired of the conventional 9-5 grind and is looking for a position that not only challenges them but also allows them to make a real difference in the local business community.

Your primary objective will be to connect with Small and Medium Enterprises (SMEs) in Singapore, understanding their needs and offering them a suite of services designed to propel their businesses to new heights.

Key Responsibilities:

• Identify and Engage SMEs: Proactively seek out new business opportunities by connecting with SMEs across Singapore. Build and maintain strong, long-lasting customer relationships.
• Consultative Selling: Provide expert advice on a range of services including Business Strategy Development, Strategic Brand & Marketing Development, Service Excellence, Business Automation, App Software Development, Human Resource Capital, Digital Marketing, and International Expansion.
• Leverage Funding Opportunities: Educate potential clients on the availability of up to 50% grant subsidy covered by Enterprise Singapore, helping them to understand how they can benefit from these financial incentives.
• Portfolio Presentation: Showcase our portfolio and successful case studies to demonstrate the tangible benefits and successes other local brands have achieved through our services.
• Achieve Growth Targets: Meet and exceed annual growth targets by adopting a consultative approach to selling and building meaningful relationships with clients.

Requirements:

• Proven experience as a Business Development Manager or similar role, with a track record of successfully meeting or exceeding targets.
• Strong understanding of the Singapore SME landscape and the challenges they face.
• Excellent communication and interpersonal skills, with the ability to engage and persuade at all levels of business.
• Familiarity with the services offered, including a basic understanding of grant subsidies provided by Enterprise Singapore.
• Self-motivated and able to work independently, managing your time effectively to achieve results.
• Passion for helping local businesses grow and thrive in a competitive market.

What We Offer:

• A flexible working environment that values creativity, innovation, and results over adherence to rigid schedules.
• The opportunity to make a meaningful impact on the growth and success of SMEs in Singapore.
• A competitive compensation package with performance incentives.
• Continuous learning and development opportunities to enhance your skills and knowledge in business development and the specific services we offer.

How to Apply:

If you believe you have what it takes to succeed in this role and are excited about the opportunity to make a difference, please send your resume and a cover letter explaining why you're the perfect fit.

We look forward to hearing from you and potentially welcoming you to our team where you can start making an impact from day one.

We are part of The Parentinc Group, one of Asia’s fastest-growing tech companies headquartered in Singapore. Our flagship brand, theAsianparent, is Southeast Asia’s largest content, community, and commerce platform for parents, with a reach of over 30 million users and app rating of 4.9.

Established in 1998, Motherswork is a leading omni-channel retailer of premium mother, baby, and kids’ products in Singapore, China & Vietnam. We carry over 300 esteemed brands and today , Motherswork has evolved into a comprehensive, multi-channel destination, providing aseamless shopping experience for parents seeking the very best for their children at every stage of parenthood.

We are looking for a manager to lead our Singapore & SE Asia online operations. Join our mission to help parents have healthy pregnancies and raise healthy children and families.

www.motherswork.com.sg; FB: mothersworksg and IG: @motherswork

Job Description

This manager will be part of company management team and a key contributor to drive and grow Motherswork.com.sg online sales and our marketplaces platforms in Lazada, Shopee, Amazon, Redmart etc. This is a people manager role and will manage a team of digital sales executives.

Responsibilities

· Develop strategy plans and marketing campaigns to drive online revenue and growth. Put together effective online Facebook campaigns, Google Ads campaigns and other media buy campaigns

· Work with product and digital team members to increase traffic and conversion of our e-platforms.

· Continuously engage various regional e-commerce partners by initiating and facilitating marketing campaigns and programmes. Manage digital marketing spend.

· Perform Sales analysis, insight gathering & sales forecasting.

· Reinforce online customer service experience by overseeing the design, content management, navigation, performance marketing and functionality of the e-platform websites.

· Online Operation Setting for Website & Marketplace, promotion setting and sales execution.

· Work with buyers to plan inventory requirement to meet sales target.

· Develop online team capabilities.

Requirements

· Degree/Diploma in Business/ Marketing/Digital technologies

· At least 3 years working experience in managing brand websites and online market places. Proven record of managing platforms a must

· Extensive experience as an e-commerce manager with people management skills.

· Strong team player who can wear many hats and always be part of the solution.

· Expertise in all aspects of the sales process – from intensive digital prospecting, accurate forecasting, inventory management.

· Well versed in the latest news and trends in the world of e-Commerce

· Strong organizational, planning and problem solving skills

· 5-day work week.

. Work location: Kallang, Singapore

Develop strategy, managing and collaborate with distributorship in local and South East Asian to achieve sales budget, Key performance Indicators and monitoring marketing activities.

• Drive collaboration with internal and external stakeholders for current business expansion, new business development and implementation strategy including budget and cash-flow projection, milestone and required resources based on market demand evaluation and strategic fit in SEAI region.
• Develop and implement a relationship management plan for strategic, complex potential accounts to build key relationships at local and regional levels.
• Lead regular high-level communication with Japan’s factory, sales department and distributors in the region for project development strategy and planning
• Manage financial and budgetary requirements of sales and service operations, continuous improvement and change management initiatives for time, cost and quality improvements.
• Drive team performance, train and develop team members in enhancing technical product knowledge, management of distributors and succession planning.

Requirements:

• At least 15 years of sales and management experience in light construction machinery, good knowledge in import & export businesses preferred.
• Possess good knowledge in technology market and experience in digital solution enablement including consultation, design, and or implementation.
• Excellent interpersonal communication skills.
• Excellent presentation and leadership skills.

Castlery is looking for a Assistant Manager, Commercial Planning to join our Commercial Team

The Commercial team is focused on the company’s overall strategic direction and working across the entire business on planning and key initiatives. We support this with insightful perspectives on external market trends and internal performance to identify opportunities for growth.

What you’ll be doing

• Work with our top team to shape company direction by solving key strategic questions
• Partner with our functional teams to drive our business planning rhythm and coordinate execution to reach our company objectives
• Analyse market, financial and consumer trends as a framework for better decision-making
• Assess and challenge our performance and processes with constructive ideas
• Design and lead execution on special projects with a cross-functional team
• Grow, attract and retain talent

What you’ll need

• 5+ years in strategy role in consulting, investments, tech or leading MNCs / government agencies
• Bachelor’s degree or higher
• Strategic thinker that can see the big picture and is comfortable with the details
• Independent problem solver, effective communicator, trust builder
• Team player comfortable working across teams to drive change
• Experience in retail or consumer sector will be a plus
• Familiarity with our key markets (Singapore, United States, Australia) will be a plus

What we promise

Our first promise - the ride of a lifetime

You’ll be joining a company in its most exciting phase; we’ve proven our product market fit, and with the growing online penetration of furniture, we’re now focused on hypergrowth. You’ll have a front-row seat in witnessing the growth of our customer-base and organisation at a global-level.

Our second promise – a place to thrive

We’re building a company that has people as one of the company’s core pillars for success. It’s our mandate to help every employee perform to their highest potential so that they can do the very best work of their lives here, at Castlery.

We’re committed to our employees’ growth, and continuously strive to ensure our employees are set up for success through their journey, starting with an excellent onboarding experience, and carrying over into emphasis on personal and professional development

Castlery strives to maintain a psychologically safe, transparent, and flexible work environment to enable our people can perform at their best level and believes in partnering our employees to raise that level as they grow with us.

• Provides leadership to the sales team
• Motivates and encourages sales team to ensure quotas are met
• Reviews and analyzes sales and operational records and reports; uses data to project sales, determine profitability and targets, and identify potential new markets.
• identifies and analyzes customer preferences to properly direct sales efforts + Assigns territories and sets quotas for sales teams
• Consults with potential customers to understand their needs; identifies and suggests equipment, products, or services that will meet those needs
• Resolves customer complaints, staffing problems, and other issues that may interfere with efficient sales operations
• Collaborates with executive leadership to develop sales quotas and strategies
• Prepares sales budget; monitors and approves expenses + Acts as company representative at trade association meetings.
• Performs other duties as assigned
• Excellent verbal and written communication skills
• Proficient with Microsoft Office Suite or related software

Sales and Business Development:

• Identify and pursue new or existing business opportunities within the marine industry.
• Establish and maintain robust connections with current clients to ensure customer retention and satisfaction.
• Develop and implement effective sales strategies to meet revenue targets.

Technical Support and Service:

• Offer technical support to clients, addressing inquiries, and suggesting solutions to meet their specific needs.
• Collaborate with the technical team or third parties to ensure the timely and efficient resolution of customer issues.
• Manage the entire process of addressing customer inquiries and resolving issues.
• Supervise the execution of marine service projects, ensuring they are completed on time and within budget.
• Coordinate with internal teams and external partners to deliver high-quality service to clients.

Documentation and Reporting:

• Keep accurate and up-to-date records of sales activities, customer interactions, and project details.
• Ensure the generation of service reports in accordance with services rendered on board vessels or in workshops.
• Ensure service reports and other relevant documentation are endorsed by the end client to their satisfaction.
• Prepare regular reports for management on sales performance and service delivery.

Requirements:

• Preferably hold a Bachelor’s degree/diploma in Marine Engineering, Mechanical Engineering, or a related field.
• Demonstrate proven experience in sales/service within the marine industry, with a strong understanding of marine products and services.
• Possess technical knowledge and proficiency in marine engineering concepts.
• Exhibit excellent communication and interpersonal skills.
• Display the ability to work independently and as part of a team.
• Express a willingness to work/attend calls outside normal working hours.

Project Manager

Are you a clear communicator and a great problem solver?
The successful candidate will be responsible for managing the overall direction, coordination, implementation, execution, communications, and completion of systems integration projects.

The Responsibilities

· Review and understand statement of works, drawings and schematics, to determine time to deliver and resource planning and management for the project period

· Responsible for coordinating all activities associated with the timely, accurate, and on-budget completion of the project

· Create and manage the project schedule

· Function as the focal point for internal and external project communication and documentation

· Coordinate activities with general contractor, construction manager, owner and other trades as required.

· Responsible for effective communication with customer including change orders and delivery, project status, etc.

· Provide regular updates, reports and supporting documents on projects to stakeholders (internal and external)

· Review progress to ensure projects assigned are on track as scheduled and within the project budget provided

· Management of resources (internal and external)

· Risk management and mitigation

· Attend meetings on-site, via scheduled calls as required

· Assist in tender preparation for materials relating to the project delivery. Attendance at tender interviews may be required at times.

· Coordinate turn-over of project to service department at the end of each project.

The Pre-Requisites

· Added advantage for PMP/Prince2 certified professionals

· CTS certification is preferred

· Minimum 3 years of experience in project management roles

· Experience in AV industry preferred

· Understand AV system functionality and installation processes and techniques

· Understand technical and construction documents

· Candidate should have experience working with corporate clients, including MNCs

· Excellent written and verbal communication skills.

· Superior customer service skills to deal with both internal and external customers

· Ability to manage multiple tasks simultaneously.

· Strong interpersonal skills; ability to work with diverse groups

· Ability to demonstrate planning, organizing and implementing skills leading to successful completion of a project by a specific due date

· Possess high integrity

· Must be able to effectively handle stressful situations

· Passion for excellence

Job Description:

• Compile new potential HA applications, respond to public queries and verify the submission of application forms.

• Plan and coordinate weekly chat sessions and quarterly induction sessions with interested members of the public.

• Closely monitor and follow up on application process for interested HA

• Support new HAs on understanding of systems and reimbursement procedures.

• Plan and coordinate with external vendor(s) for training curriculum and dissemination of information to HAs

• Tracking training sessions attended by HAs

Working Arrangement:

Location: Outram Park MRT Station

Salary: $15/H

Working Hours:

Mondays to Fridays: 9.00am to 6.00pm

Role Requirements:

• Knowledge in Microsoft applications
• Effective communication skills

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JOB DESCRIPTION

This role will be working with various client segments such as large enterprises & mid-market and shall bring a strong customer base to the organization. Would be responsible for the acquisition of new customers and maintaining the relationship with the existing customers.

• Achieve/ exceed sales targets
• Develops effective and specific account plans for the assigned territory to ensure revenue/GP target delivery and sustainable growth. Develops relationship in new and existing customers and leverage to drive strategy through organization.
• Establishes strong relationship based on knowledge of customer requirements and commitment to value. Builds strong network and foundation to harvest future business opportunities
• Actively understand each customer’s technology footprint, strategic growth plans, technology strategy landscape.
• Lead accounts, account relationships, prospect profiling, and sales cycles
• Develop and deliver comprehensive business plan to address customers and prospects priorities on Microsoft solutions.
• Follow a disciplined approach to maintaining a rolling pipeline
• Proficient in and bring all Microsoft solutions on offer to bear on sales pursuits
• Advance and close sales opportunities.
• Team player and positively orchestrate resources – deploy appropriate teams to execute winning sales.
• Understand and effectively position Softline against the competition
• Maintain CRM system with accurate customer and pipeline information

JOB REQUIREMENTS

• Diploma/Degree in Computer Science/Information Technology/Engineering/Business
• At least 3 years of related working experience in the related field is required for this position.

REQUIRED SKILL-SET

• Account management experience / Direct Sales in Microsoft, Oracle, VMWare, Citrix and Trend Micro products or related areas in Cloud.
• Experience in solution & consultative sales of IT Infrastructure Solutions
• Excellent understanding of various software products and their licensing policies.
• Excellent presentation skills and communicates clearly in writing;
• Must be target oriented, self-starter and aggressive enough to achieve the defined targets
• Required Skill(s): account management, direct sales, licensing, sales, Microsoft

• Overseeing credit control and collections performance responsibilities.
• Submitting reports on collections and management, emphasizing AR enhancement.
• Collaborating with the Finance Director to enhance the collection process.
• Establishing and executing a credit control process in collaboration with operations.
• Coordinating with operations to enhance the collection process, incorporating their input.
• Providing action plans for challenging accounts and ensuring their execution.
• Achieving Days Sales Outstanding (DSO) improvement to meet corporate targets.
• Evaluating bad debt provisions.
• Continuously reviewing, developing, and documenting policies and procedures related to collection and credit controls.

Requirements:

• Possession of a Bachelor’s degree or higher, or an equivalent recognized qualification in Accounting.
• A minimum of 5 years of relevant experience in collection and/or credit within the field.
• Strong oral and written communication skills.
• Willingness to work under pressure with occasional travel required.
• Capability to acquire a working kno

Responsibilities

• Manage and supervise our own on-site work teams, contractors and sub-contractors working onsite from project inception to handover with a view to achieving set targets on deadline, quality, cost and safety.
• Liaise with Sales, Design & Production Departments as well as with contractors and sub-contractors on client’s design requirements, shop drawings, detailing, installation issues, etc.
• Troubleshoot problems arising and rectify/resolve site issues at minimal cost and inconvenience to everyone whilst meeting clients’ expectations at the same time.

Requirements

• Candidates must possess at least a good diploma in any discipline and those with relevant professional qualifications in Civil Engineering, Property Development/Real Estate Management, Architecture, Interior Design or equivalent will be preferred.
• At least 3 years of project management experience.
• Those with signage and display systems project management experience will have an added advantage.
• A self-starter and a committed team player with an analytical mind, good interpersonal and organisational skills.
• Good competency with MS Office applications and project management software and possesses a valid driving licence.

Roles & Responsibilities

Job Description

• Manage all activities in the kitchen, including food preparation and production, and management and training of kitchen staff
• Ensure efficient, cost-effective operation and profitability of food production
• Supervise and inspect all preparation and cooking equipment on a regular basis to ensure that they are kept clean, sanitary, and in perfect operating order
• Ensure that food products, presentation, and plating are of the highest quality, and are prepared to serve in a timely manner
• Report to Executive Chef
• Assure adherence to all standards of food quality, preparation, recipes, and presentation in conjunction with the specifications
• Monitor holding and storage operations, stocking and food rotation, and guarantee food service sanitation standards are met
• Assure kitchen personnel is trained in best cleanliness and sanitation practices
• Good temperament as Interacting with inmates will be part of the role

Requirement:

• Min 2 years of Supervisory/ management experience in F&B industries.
• Got hygiene certificate preferred
• Able to cope with fast-paced environment
• Able to work weekends & Public Holiday
• Strong leadership, motivation and people skills
• Good food and beverage (F&B) knowledge
• Proven customer service experience as a Supervisor
• Ability to adhere to all health & safety practices
• Good team player with a desire to learn
• High levels of personal hygiene and appearance

In Benjamin Barker Group, marketing is about understanding people and building awareness of how the products and services can satisfy their needs. We’re looking for an experienced and versatile Marketing Manager who’s eager to do this and more for the group’s fashion and F&B brands.

The ideal candidate has experience in developing and executing marketing campaigns, CRM, PR and communications while managing and inspiring a team of Marketing Executives. The manager should be equally proficient with day-to-day marketing activities and long-term strategizing, and strive under tight deadlines to meet the company's changing needs.

Your Marketing responsibilities will include:

· Developing strategic marketing campaigns to help achieve business results

· Ensuring that plans and messaging are aligned with business strategy, reinforce brand positioning, provide value-added content that is suited to customer’s needs as well as interests and are delivered effectively to targeted audiences

· Supporting integrated marketing and communications across a variety of channels and vehicles– internal, external, PR, social, web and digital.

· Collaborating across teams to develop key messages for campaigns, EDMs, marketing platforms and content syndication including thought leadership, market trends, reports, surveys, and customer satisfaction stories

· Collaborating with different stakeholders to ensure successful implementation of strategic marketing plans including defining success criteria, measuring the effectiveness of initiatives, and reporting on results

Your Customer Relationship Management responsibilities will include:

· Development, execution, and continuous refinement of multi-channel Customer Relations and the development of programs, roadmaps, and Customer Relation strategies, also focusing on loyalty and retention marketing strategies

· Analyse customer insights, consumer trends, market analysis, and marketing best practices to build successful strategies

· Customer Journey Mapping analysing touch points with the organisation and maximizing commercial opportunities

· Deciding on the CRM platform structure and architecture ensuring it works seamlessly across the organization and captures all required information at key points in the customer life cycle

· Developing testing strategies for all aspects of the CRM to ensure the most effective approach for the company and its products

· Ensuring the database is segmented effectively for targeted marketing activities

· Monitor and maximize customer lifetime value strategies ensuring maximum profitability

· Overseeing direct communications with customers through the CRM

Overall execution and completion of the project

• Prepare and monitor the Master and Short-term Construction Programmes of the project

• Appraise the suitability of the construction techniques and method statements

• Carry out simple design calculations

• Monitor the day-to-day operations of the project

• Supervision and monitoring of the project's progress

• Solve technical problems encountered

• Corresponding with Client, Consultants and subcontractors to ensure smooth operations of the project

• Ensure that all construction are done according to the specific drawings, certification and quality

• Co-ordination of subcontractors for all the projects

• Overseeing the implementation of the Project Quality Plan

• Ensuring the implementation of safety regulations and good housekeeping practice at site

• Process and finalisation of claims

In your new role you will:

• Create, modify and prioritize product demand forecasts, taking into account existing customer orders, as well as the sales and product marketing inputs
• Plan and maintain inventory targets on the basis of stock range objectives agreed within the organization. Own and manage (semi-)finished goods inventory proactively
• Optimize delivery performance and related customer satisfaction, including improvement of deviations from the requested customer dates and quantities
• Monitor delivery commitments of the global production locations(frontend and backend) for the assigned product portfolio
• Work out solutions with interdisciplinary teams, e.g. Development, Product Marketing, Product Management, Quality Management, and Frontend-/Backend manufacturing departments.
• Develop ramp-up scenarios, consider them carefully in the planning process, and monitor their execution.
• Execute ramp-up/-down plans and coordinate planned product changes in alignment with ramp-up management
• Contribute to reach production milestones in a timely manner, and ensure Infineon’s ability to deliver to our customers.
• Act on behalf of Supply Chain in product change projects. DefineSupply Chain related activities as part of the project requirements. Align the implementation of product changes with various stakeholders.
• Manage supply chain-related special topics such as preproduction, production relocation, and special customer programs
• Customize existing-, and/or design and implement new reports and dashboards

You are best equipped for this task if you have:

• A degree in engineering, informatics, business administration, or comparable
• At least 5 years of relevant experience in supply chain management, ideally in the semiconductor industry
• An affinity for IT systems, experience with data analysis/data crunching, and good visualization skills; knowledge of JDA (BlueYonder) or SAP based planning systems is an advantage
• Strong analytical skills, the ability to solve complex topics, the flexibility to adapt to new situations and the motivation to go the extra mile
• Team spirit, a creative and respectful way of working with others
• Possess excellent communication skills. English is a must, German is an advantage

Are you a risk taker? Do you enjoy pushing your limits? Do you get fulfilment from closing deals and achieving your targets? Are you looking for a sales role that combines your excellent people skills with your enthusiasm about the latest AV technologies in the market?

We are looking for an exciting and dynamic goal chaser to connect clients and businesses to our solutions. You will be in charge of generating sales, attending events and seminars, liaising with vendors and always ready to apply your expertise in customer interactions.

When you join our team, we will prepare you for success. You will receive training as well as on-going development to prepare you for that career advancement you are looking for. So, come join us!

The Responsibilities

As our Account Manager, you will be expected to drive sales.

· Follow up leads and business opportunity with targeted accounts

· Maintain excellent customer relationships for accounts under your care

· Overseeing account management, negotiation on contracts and agreements toward maximisation of profits

· Identify, build and develop new business prospects

· Provide accurate forecasts and quarterly/annual activity plans to Management

· Preparation of proposals, including pricing

· Drives profitability revenue growth year over year

· Independent pipeline building

· Work closely with Marketing or related Teams on implementation of new sales and marketing campaigns to achieve sales objectives

· Establishing and maintaining of internal/ external relationships with key stakeholders to further the success of specific projects/portfolio

· Monitoring/following up on customer projects delivery with the Project Manager to ensure all stages of the project cycle are completed

· Maintain awareness of emerging technology

Pre-Requisites:

· Preferably at least three years’ experience with IT, AV products.

· Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in any field.

· Proven track record in sales excellence.

· Strong customer service skills.

· Positive attitude and incredible work ethics.

· Team player and can work independently with minimal supervision.

· Can demonstrate a good level of negotiation and communication skills, both internally and with external clients/partners.

· Drive to exceed expectations and targets.

he Employee’s overall responsibilities will be to generate new sales, prepare details and comprehensive quotations in the support of the Sales Director / General Manager and to support existing business for the supply of VEM electronic motors products

Related to such overall responsibilities are specific duties which are not exclusive and may be modified or added to the interest of the business. In any event, the following duties are:

• Focus, open up & penetrate into new & untapped business segment territories & clientele based
• Provide professional and timely sales support to the Company’s clients
• Be responsible for all enquiries and proper completion of the proposals. These proposals must be in line with the VEM Guidelines and VEM Pricing Policies
• Follow up all quotations until order placement to the Company’s clients
• Take care of overseas customers and business partners
• Look after entire sales process from processing orders to shipping up to dispatch
• Provide to the management strategic feedback on:

1. Market requirements,
2. Changes in international/national standards, and c. Competitors’ activities and pricing philosophies

• Supervise payments and send payment reminders to the clients where required in order to ensure complete and prompt payment of all delivered orders within the defined payments terms
• Regularly develop your technical competency in electric motor products particularly those of the Company

Skills and Qualifications required:

• Aggressive and sales driven
• Good presentation skills Team player and multi tasker Initiator and start up altitude
• MS Office (word, Power Point, Excel, project)
• Basic knowledge of SAP R3 required. Training opportunity for the selected candidate is available.
• Education: diploma holder, Mechanical/Electrical or equivalent
• Sector: Industrial, Engineering Driven, Machines, Motors, Drives Geographical experience: South East Asia
• Nationality: must be Singaporean or PR
• Years of Experience: at least 3 years technical sales
• Language: English, CN, plus one Asian language would be a bonus (in order to handle concerns and feedbacks from CN & Asian language speaking associates and/or clients in regards with the payment matters)

NEFERTI was inspired by the ancient Egyptian Queen Nefertiti, whose beauty was legendary and with the archaeological discovery of her head bust, remains the worlds most recognisable icon of beauty.

An affiliate of Henatenn Holdings, NEFERTI was established in 2010 and provided omni-channel supply chain management solutions for beauty and lifestyle products. Supported by over 70 diverse talents in the Singapore headquarters, it manages a comprehensive portfolio across multiple categories: skincare, personal care, fragrances, cosmetics, household and beverages.

NEFERTI offers its experience in distribution logistics and product management, an established and robust global network, and local capabilities to navigate seamlessly in the respective countries. In tandem with its business volume, its reputation amongst industry players has also grown exponentially, making it one of the preferred partners of many brands. Presently, NEFERTI connects with customers spanning China, Taiwan, Hong Kong, Japan, Dubai (UAE), Thailand, Australia, USA, Indonesia, Cambodia, Vietnam, Myanmar, and Malaysia.

Its transformation to be a leading omnichannel supply chain solution provider has resulted in multiple e-commerce platforms selecting NEFERTI to power its beauty product and fragrance offering as the backend enabler, from sourcing, inventory management, forecasting, delivery as well as marketing.

Its move to its warehousing facilities has enabled NEFERTI to incorporate digital tools to manage and control information, finance, and the flow of goods. It has allowed innovative solutions for its customers, as it continues to offer value and competitiveness to meet the needs of the markets and the network.

About this role:
As a Live Stream Account Manager, you will be responsible for developing and executing live-streaming strategies to drive sales for our beauty products. You will be a key player in expanding our brand presence through engaging live stream sessions, interacting with customers, and promoting our products effectively.

Responsibilities:

• Live Stream Planning and Execution:Plan and organize engaging live stream sessions showcasing our beauty products.
  Create compelling and informative content to highlight product features, benefits, and usage.
  Collaborate with the sales and KOL agency team to align live stream content with overall marketing strategies.
  
• Customer Interaction and Engagement:Interact with customers during live streams, answering questions, providing product recommendations, and fostering a sense of community.
  Utilize social media platforms and other communication channels to promote upcoming live streams and engage with the audience.
  
• Sales Conversion:Drive sales through effective live stream strategies, encouraging viewers to make purchases during and after live sessions.
  Implement sales promotions, discounts, and exclusive offers to boost conversion rates.
  
• Analytics and Reporting:Monitor live stream performance metrics, analyze viewer engagement, and provide regular reports to assess the success of live stream initiatives.
  Identify areas for improvement and implement strategies to optimize sales and engagement.
  
• Relationship Management:Build and maintain strong relationships with influencers, beauty experts, and other partners who can contribute to successful live stream collaborations.
  

Qualifications:

• At least 2+ years of experience in live streaming, account management, or sales
• Proven experience in live streaming and content creation, preferably in the beauty or related industry.
• Sales-driven mindset with a track record of achieving sales targets.
• Strong understanding of the beauty industry, beauty trends, and customer preferences.
• Excellent communication and interpersonal skills.
• Ability to analyze data and derive actionable insights.
• Creative thinking and problem-solving skills.

If you are passionate about beauty, live streaming, and driving sales through innovative strategies, we invite you to apply for this exciting opportunity. Join our team and be a part of shaping the future of beauty!

Leading project planning sessions

Coordinating staff and internal resources

Managing project progress and adapt work as required

Ensuring projects meet deadlines

Managing relationships with clients and stakeholders

Designing and signing off on contracts

Overseeing all incoming and outgoing project documentation

Participating in tender process i.e. design, submission and review

Designing risk mitigation plan

Conducting project review and creating detailed reports for executive staff

Optimising and improving processes and the overall approach where necessary

Securing growth opportunities and initiating new projects

Managing large and diverse teams

Responsibilities

· To manage operations at all the cafes and kiosks shops including all licensing and regulatory requirements and compliances

· To lead the operations to deliver within specific standards and schedules required, including sales targets

· To manage operational costs including manpower, equipment maintenance etc.

· To manage production planning, forecasting, purchasing and stock control for the various outlets

· To maintain and improve the overall performance of the café and kiosks shops on a regular basis including cost analysis and monitoring of process

· To work along with the Marketing team to develop Marketing Strategies and Promotion plans to successfully market the brands out to market

· Manage and supervise the food & beverage staff to ensure maximum utilization of the manpower allocated

· Ensure strict compliance with all relevant Hygiene and Safety legislation and requirements

· To maintain close, professional and effective links with all external contractors/suppliers to ensure that they deliver to mutually accepted agreements and highest quality levels any other duties assigned by the management

Requirements

· Preferable Diploma in Food & Beverage

· Minimum 3 years of relevant experience in managerial level

· Effective planning, project management and organizing skills

· Knowledge of food hygiene and Health and Safety requirements

· A good understanding of quality assurance, procedures and protocols

· Strong presentation and communication skills, verbal and written

· Able to perform rotating shifts, including weekends and public holidays

Leading project planning sessions

Coordinating staff and internal resources

Managing project progress and adapt work as required

Ensuring projects meet deadlines

Managing relationships with clients and stakeholders

Designing and signing off on contracts

Overseeing all incoming and outgoing project documentation

Participating in tender process i.e. design, submission and review

Designing risk mitigation plan

Conducting project review and creating detailed reports for executive staff

Optimising and improving processes and the overall approach where necessary

Securing growth opportunities and initiating new projects

Managing large and diverse teams

The Strategic Customer Success Manager is responsible for the rollout of the TMC program to a customer that is utilizing TMC services in multiple regions of the world, as well as the growth and retention of the strategic global account. The role will act as a liaison between TMC Implementation resources, customer resources, and the TMC Operational teams. The position’s main objective is to ensure the customers is deriving maximum value and utilization from our technology and services via relationship-focused client management. As the primary point of accountability, the Strategic Customer Success Manager is responsible for delivering and executing the global project plan and rollout, the successful receipt of the project from implementation, and ensuring successful execution operations and account strategy. This role will also establish the customer’s global savings hierarchy, joint KPI scorecards, and operational support and management plan. The role develops strategic relationships, provides value creation, solution expansion, and ensures overall customer satisfaction. This is accomplished by cultivating trust, creating alignment of executive level customer contacts, and customer advocacy. Additionally, this role drives results through strategic business reviews and strategic account plans and owns the customer value proposition. This includes gathering and translating the VOC, contract negotiations, identifying opportunities, developing the customer improvement roadmap, budgeting, and continuous improvement through standardized project management methodologies.

The duties and responsibilities of this position consists of, but are not limited to, the following:

• Responsible for the launch and the ongoing strategic management of the client’s global TMC program and serves as an escalation point. Actively leads and reports to the joint Steering Committee and appropriate stakeholders in all regions of the world
• Works directly with TMC Implementation resources in North America, South America, APAC, and Europe to deliver TMC solution to customer in each region
• Ensures a seamless handoff from implementation resources in each region to the operations teams in each region around the world
• Develops strategic relationships with TMC customer contacts in all region
• Collaborates with IT, business process experts, and other subject matter experts to achieve defined objectives to innovate, deliver, and support the clients TMC global program rollout
• Aligns with client leadership for project approval, alignment, and monitoring of all global supply chain projects that drive cost reduction and/or performance improvement. Establishes TMC Global Project Management Office. Works with TMC project managers globally to follow standardized project management process
• Develops and deploys with a TMC global customer their 3-5-year logistics and supply chain strategy
• Supports the discovery, design, testing, implementation, and monitoring of all continuous improvement initiatives in all regions
• Stays informed of changes within the customers’ business, industry and sector through regular customer communication; applies that knowledge to identify new opportunities
• Holds TMC Global account team and ancillary contributing team members accountable to project timelines
• Works with internal and external leadership to align TMC’s technical and operational capabilities to customer’s goal requirements in each region
• Understands key processes such as S&OP, demand management, procurement, forecasting, scheduling, warehouse management and continuous improvement methodology such as lean/six sigma
• Leads, coaches and mentors TMC team personnel
• Assesses and improves the capability of each team member

Grow Profitably:

• Manage top and bottom lines of the account (~$7M+ in Net Revenue annually)
• Global account P&L / Financial management, including expense management
• Maintain monthly revenue projections and accurate resource allocation
• Leverage customer specific data, requirements, and expectations to create viable supply chain solutions

Global Capabilities:

• Champion the enterprise technical and operational capabilities to customer goals and requirements
• Manage customer expectations and requirements and plan desired outcomes aligned with strategy
• Develop collaborative strategic plan reflecting both the customer and C.H. Robinson’s visions
• Advocate and utilize the enterprise project-based delivery mode

Customer Relationships:

• Align internal and external business functions across all global regions to support long term strategic plan
• Develop initiatives and manage projects to support customer value proposition
• Develop trusting strategic relationships with executive level customer contacts and align 3x3 leadership
• Drives the holistic plan to ensure operational excellence and serve as an escalation point
• Align with customer on business management processes and planning cycles
• Understand industry and market trends and apply to customer strategy and business reviews
• Stay informed of changes within customer business through regular customer communication

Talent:

• Global oversight of all teams that work with dedicated customers, this includes regional Customer Service Managers.
• Provide guidance and mentoring to the Service Delivery teams • Promote a collaborative culture within the team
• Foster a mindset of growth and continuous improvement
• Other duties or responsibilities as assigned according to the team and/or country specific requirements

QUALIFICATIONS Required:

• Bachelor’s degree from accredited college or university
• Minimum 6 years of related industry experience
• Ability to travel up to 25% (domestically and internationally)

Preferred:

• Advanced proficiency in Microsoft Office Suite of programs
• Knowledge of Supply Chain and/or Logistics industry
• Presentation experience with internal and external key decision makers
• Demonstrated experience in consultative and strategic sales
• Ability and desire to work in a fast-paced environment
• Strong negotiation and conflict resolution skills
• Advanced written and verbal communication skills
• Knowledge of Global transportation management systems Technology infrastructure
• Ability to understand global supply chain processes
• Demonstrated ability to work creatively and analytically in a problem-solving environment with multiple regions of the world
• Ability to understand and document customer’s global supply chain processes
• Experience delivering a global customer solution
• Comprehensive understanding of operational excellence methodologies
• Demonstrates skill of managing internal and external customer expectations
• Proven ability to build, lead, and foster a team-oriented environment
• Values a diverse and inclusive work environment

Job Scope:

• Hire, train, and supervise restaurant employees
• Create staff schedule to ensure appropriate staffing
• Track stock levels of food, supplies, and equipment, forecast needs, and oversee ordering as necessary
• Take ownership of budgets and cost control methods to minimize expenses
• Address customer needs, comments, and complaints
• Adhere to and enforce employee compliance with health, safety, and sanitation standards
• Process payroll and maintain all relevant records
• Ensure all employees are working within outlined operating standards
• Report on financial performance, inventory, and personnel

Requirements:

• Team player
• Experienced in F&B