Job Description

Candidate must be able to oversee every section of the company

Candidate is the in charge of the overall supervision an entire organization

Most of the time, Candidate is required to attend meetings than staying in front of the computer

Candidate must be able to make decisions, sometimes quickly, based on available information

Candidate should be able to convey complex thoughts and processes clearly and concisely

also able to build a diverse team with different talents and personalities

Requirements

Bachelor degree

2+ years in administrative management

Proficient in Microsoft Office Suite

Project management experience

Budgeting and financial reporting experience

Contract management experience

Strong communication skills, both written and verbal

Job Responsibilities

Information & Referral / Pre-admission of client (student)

a) Provide information & referral service on AWWA School's program and the application & admission process to SPED schools.

b) Provide information and assistance to enquiries for families requiring social worker's assistance and intervention

Administrative Functions

a) Maintain administrative system for record updates

b) Assisting Head of Department & Social Workers through timely and accurate provision of information and data compilation for report and / or statistical submissions to funding agencies

c) Providing administrative and logistical support to Department's programs and events

Other Responsibilities

a) Providing support to School/ AWWA wide events

b) Providing guidance to new department staff and/or social work field placement students in administrative processes

c) Undertake any other duties as directed by Head of Department, Principal, CEO or management

The General Manager is responsible for overseeing the daily operations of the hair salon, ensuring a high level of customer satisfaction, managing staff, and driving business growth.

Key Responsibilities

• Operational ManagementOversee daily operations of the salon.
  Ensure compliance with health and safety regulations.
  Maintain inventory levels and manage supplies.
  
• Staff ManagementRecruit, train, and supervise salon staff.
  Conduct performance evaluations and provide feedback.
  Foster a positive work environment and team collaboration.
  
• Customer ServiceEnsure exceptional customer service standards.
  Address customer inquiries and resolve complaints.
  Implement loyalty programs to enhance customer retention.
  
• Financial ManagementManage the salon’s budget and financial performance.
  Monitor sales targets and implement strategies to achieve them.
  Prepare financial reports and forecasts.
  
• Marketing and PromotionDevelop and execute marketing strategies to attract new clients.
  Promote salon services and special offers through various channels.
  Build relationships with local businesses and community organizations.
  

Manager Job Responsibilities:

Accomplishes department objectives by managing staff; planning and evaluating department activities.

Maintains staff by recruiting, selecting, orienting, and training employees.

Ensures a safe, secure, and legal work environment.

Develops personal growth opportunities.

Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.

Coaches, counsels, and disciplines employees.

Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.

Establishes strategic goals by gathering pertinent business, financial, service, and operations information.

Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.

Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.

Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

Performance management

Project management

Coaching

Supervision

Quality management

Results driven

Developing budgets

Developing standards

Foster teamwork

Handles pressure

Giving feedback

Business Development Manager Responsibilities:

Develop a growth strategy focused both on financial gain and customer satisfaction

Conduct research to identify new markets and customer needs

Arrange business meetings with prospective clients

Promote the company’s products/services addressing or predicting clients’ objectives

Prepare sales contracts ensuring adherence to law-established rules and guidelines

Keep records of sales, revenue, invoices etc.

Provide trustworthy feedback and after-sales support

Build long-term relationships with new and existing customers

Develop entry level staff into valuable salespeople

Requirements and skills:

Proven working experience as a business development manager, sales executive or a relevant role

Proven sales track record

Experience in customer support is a plus

Proficiency in MS Office and CRM software (e.g. Salesforce)

Proficiency in English

Market knowledge

Communication and negotiation skills

Ability to build rapport

Time management and planning skills

BSc/BA in business administration, sales or relevant field

COMPANY DESCRIPTION

1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net's Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities quick deployment and providing a diverse connectivity options for enterprises and service providers.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

The role requires the individual to oversee Customer Support Service (CSS) team to support 1-Net core business, operations and services with 24x7 service availability at multiple sites of Data Centre (DC), including management of DC network infrastructure, network operation/services and service delivery.

This role also requires the individual to be responsible for developing and implementing processes and procedures that interfaces with the sales process, various services provisioning and customer requirement support.

Responsibilities

• Lead and manage the team of network engineers for the operations and management of 1-Net DC Core Network infrastructure, including peering network, DC Hosting network, Cross Connect services, Data Center Corridor service and data center MMR management. Assign team resources to support daily network operations and ensuring fair distribution of assignment.
• Monitor and improve overall network performance, optimise network bandwidth utilisation and secure 1-Net Core network infrastructure from potential network security risks.
• Network capacity management to ensure adequate resources available to support business and operations needs for network services.
• Support network services for internal and external customers, response to incident escalation and coordinate team effort in determining root cause and resolving problem. To work on preventive measures such as revise SOPs, re-engineering of network architecture, upgrade/enhancement and tech refresh.
• Test and evaluate technologies for supporting new network service, contribute in planning, design and implementation of new network services.
• Ensure efficiency and effectiveness of the implemented solutions in meeting user's requirements and work processes, procedures, timeliness & quality of project delivery.
• Structured cabling system implementation and cross connect provisioning
• Ensure contracted service level agreements and key performance indicators are met
• Negotiating solutions, resolving conflicts and anticipating/ handling critical situations to ensure successful delivery of service to customers.
• Manage pre-sales activities including, but not limited to RFI, RFQ & RFP preparation, solution design, technical clarification and discussion.
• Manage relationship with customers, internal stake-holders and functions. Ensure that the assigned project(s) complete & handover to customers on time.
• Develop and align network policies/process for consistent implementation across all 1-Net data centers, ensure network operations is in compliance to regulatory and certification requirement, such as IMDA regulation, ISO 22301, ISO 27001, PCI-DSS, OSPAR. Work towards continual improvement in operational efficiencies, enabling innovation, furthering productivity and delivering value.

• Minimum 6 years of relevant experience
• Extensive Knowledge and experiences in networking and network devices, capable of designing and implementation of network solutions to support business and operations needs.
• Understand and have similar experiences in IP Transit implementation and operations, Internet routing, DNS management.
• Manage network operations across multiple physical sites.
• Network protocols such as TCPIP, BGP, FTP, HTTP, DNS, etc
• Knowledge of cloud service network and service provider security best practices preferred
• Must possess Network and Security troubleshooting skills and experience with management of network devices (switches, routers, firewall)
• Deep understanding and experience on Data Center structured cabling system and MMR deployments, Cross Connect planning and implementation.
• Good understanding of IMDA regulations on SBO license, ISO 27001, ISO 22301, PCI-DSS and OSPAR requirement.
• Degree/Diploma in IT or relevant Discipline.
• Certification in CCNA, CCNP is highly preferred and ITIL will be a plus
• Good command of English, both written and spoken
• Customer-oriented, patient and a strong team player
• Working location: 1-Net East (Chai Chee) and 1-Net North (Woodlands)

The Company:

Healthworkz Pte Ltd is a leading fast moving consumer goods (FMCG) company based in Singapore with core business in brand management, distribution, wholesale of consumer goods with a strong presence in Asia. We manage a comprehensive product portfolio comprising global brands across food and non-food product categories. Our vision is to add value to our business partners and bring to market product innovations and good quality products with proven safety, benefits and efficacy at the most competitive price for best consumer experience.

The Position: Marketing Manager

• Manage a portfolio comprising multiple brands across food and non-food categories to achieve the respective brand’s objective and profitability.
• Responsible for the full spectrum of marketing including but not limited to developing marketing strategy for each brand, above and below the line marketing plan for each brand.
• Plan, develop and execute marketing plan including A&P campaign, trade marketing activities and events, social media campaign with active engagement across key platforms.
• Responsible for marketing communications including managing product images, sales kits, samples and point of sales materials.
• Responsible for the content development and maintenance of the company’s website, e-commerce platforms, all other active on-line and social platforms.
• Effective management of marketing budget to ensure positive return on investment.

The Person:

A dynamic, creative and driven professional with at least 3 years of marketing experience preferably in digital marketing and familiar with key social media platforms and has a keen interest in marketing of consumer products across food and non-food categories. You should possess a recognized diploma or degree in Marketing/Mass Communications/Business Administration, possess good digital marketing and social media knowledge. A good command of English and presentation skills is essential while knowledge of Mandarin is an added advantage.

The remuneration package shall commensurate with experience. Interested applicants are invited to submit your resume together with your current and expected remuneration by 19 October 2024. Please indicate position on the subject header. We regret only short-listed applicants will be notified.

Job Responsibilities:

• Collaborate with client to define project scope, objectives, and deliverables.
• Develop detailed project plans, including timelines, budgets, and resource allocation.
• Conduct feasibility studies and risk assessments to identify challenges and develop mitigation strategies.
• Oversee all aspects of project execution, from site preparation to construction and infrastructure development.
• Coordinate with architects, engineers, sub-contractors, and supplier to ensure adherence to project specifications and timelines.
• Monitor project progress, track milestones, and address issues or delays promptly.
• Develop and implement procurement strategies for Forward Works Contracts, Consultants, and Contractors.
• Manage project closeout procedures.
• Implement quality assurance measures to ensure construction and development activities meet industry standards and regulatory requirements.
• Conduct regular inspections and quality checks to verify compliance with project specifications and safety protocols.
• Coordinate with regulatory agencies to secure necessary permits and approvals.
• Maintain accurate project documentation, including contracts, permits, drawings, and correspondence.
• Serve as the Contract Administrator for projects, including the evaluation of contractual claims.

Job Requirement:

• Bachelor’s degree or above in Civil Engineering, Construction Management, Architecture, or a related field.
• Proven experience in project management, preferably in residence building development or commercial building in Singapore
• Strong knowledge of building codes and regulatory requirements
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in project management software and tools.
• Ability to work effectively in a fast-paced, dynamic environment and manage multiple projects simultaneously.
• Strong leadership skills with a focus on teamwork, collaboration, and problem-solving.

Job Description

• Manage the site works
• Planning, Supervising & Coordinating Project
• Ensure quality work is being achieved
• Ensure safety regulations are being complied with
• Attend site meeting
• Monitor the site progress and have good knowledge in project management to ensure project is scheduled to complete in time
• Raise the RFI to Main Contractor
• 5.5 days work (Monday to Friday 8am to 5pm & Saturday 8am - 12pm)

Requirements

• Possess Diploma or Degree in Civil Engineering or equivalent
• Mininum 5 years experience
• Relevant experience in RC structure works
• Strong skills to control the site progress
• Able to work independently and cope in a fast-paced environment
• Well-versed in construction sequence, principles and regulatory requirements
• Independent, diligent, meticulous and highly motivated with excellent team spirit
• Proficient in Microsoft Office

Job Description

• Manage the site works
• Planning, Supervising & Coordinating Project
• Ensure quality work is being achieved
• Ensure safety regulations are being complied with
• Attend site meeting
• Monitor the site progress and have good knowledge in project management to ensure project is scheduled to complete in time
• Raise the RFI to Main Contractor
• 5.5 days work (Monday to Friday 8am to 5pm & Saturday 8am - 12pm)

Requirements

• Possess Diploma or Degree in Civil Engineering or equivalent
• Mininum 5 years experience
• Relevant experience in RC structure works
• Strong skills to control the site progress
• Able to work independently and cope in a fast-paced environment
• Well-versed in construction sequence, principles and regulatory requirements
• Independent, diligent, meticulous and highly motivated with excellent team spirit
• Proficient in Microsoft Office

Responsibilities

• Managing full spectrum of financial reporting inclusive preparation of accurate monthly, quarterly, and annual financial reports, including profit and loss statements and balance sheets with the relevant schedules
• Ensure accurate recording of project cost to the respective projects, conduct monthly variances analysis and taking necessary preventive measures as needs through constant communication with the project team
• Preparation of project cash flow and overall company’s cashflow ensuring liquidity of the company for its’ operations and obligations are met
• Ensure compliance with accounting standards, relevant regulatory requirements, internal controls adhered and safeguard company’s resources.
• Ensure preparation and timely submission of GST, ECI, withholding taxes and corporate income taxes
• Coordinate and develop project budgets for the projects undertaken by the company
• Develop yearly budget, rolling forecast, perform monthly review and advise on any deviances and counter measures needed to achieve the target
• Oversee the preparation of monthly workers payroll ensuring wages, overtime, allowances, recoverable are accurately computed and cost are accurately distributed to the respective projects.
• Prepare monthly staff payroll ensuring salaries and allowances are accurately computed and distributed to the respective projects and overhead.
• Preparation and submission of monthly CPF, SDL and donations within due dates
• Preparation and submission of IR21as and when required and yearly IR8A auto inclusion within the due date
• Assist is preparation and submission of necessary government grants which includes attending and clearing the queries by the grant auditor.
• Assist in compiling and preparation of information required for submission of surveys to various government agencies
• Conduct random internal audit to test if internal control system is effective and are strictly always adhered by all parties, to identify key issues for immediate corrective actions
• Liaise with external parties such as company secretaries, tax agents, bankers and auditors as required
• Assist to oversee general office administrative function not limited to insurances, transportation, permits & licenses etc
• Other duties and functions which may be assigned from time to time by the management

REQUIREMENTS

• At least 5 to 8 years of relevant experience with a Bachelor's degree or Professional Accounting qualification
• Good knowledge of financial reporting standards, detailed orientated, analytical skills and ability to work within timeline
• Experienced in cost method financial reporting and consistent in accounting entries
• Experienced in handling transactions in multiple currencies and requirement for financial reporting
• Good understanding of construction processes and abilility to communicate effectively with the project team ensuring project timelines are met
• Ability to analyse and reason out variances between project revenues and expenses and make constant follow up with the project team to address the gap
• Proficient in MS Office applications and hand on with ERP systems and QuickBooks
• Ability to multitask and prioritize things to meet the given timeline

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.

We’re currently looking for a high caliber professional to join our team as AVP - Securities & Derivatives Manager based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:The Securities & Derivatives Manager is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to process orders and transactions originating from trading desks and branch offices in coordination with the Operations - Transaction Services team. The overall objective of this role is to ensure the seamless delivery of securities and derivatives transactions.

Responsibilities:

• Execute securities transaction processing related to Securities Clearance Settlement and Derivative Operations.
• Participate and lead in the implementation of assigned projects, including new products, services and upgrades to platforms.
• Formulate procedures, techniques and contribute to the development of new techniques that increase team productivity, ensuring entire team meets or exceeds performance goals.
• Serve as an analytical and procedural expert, and as first point of escalation for staff members, management and internal/external clients.
• Resolve settlement related issues and escalate as needed; recommend solutions to resolve complex issues.
• Identify control gaps during settlement cycle and implements appropriate solutions to mitigate any risk or control losses
• Analyze data to identify control deficiencies and resolve discovered issues through implementing appropriate procedures
• Act as an advisor to new/junior staff.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 10 years of relevant experience
• Experience in a securities transactions processing role
• In-depth knowledge of settlement cycle concepts and procedures to resolve settlement issues
• Previous people management experience
• Consistently demonstrates clear and concise written and verbal communication skills

Education:

• Bachelor’s Degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

How You’ll Succeed

Be conscientious and consistent in identifying security vulnerabilities and working with the respective engineering teams and stakeholders to provide sound guidance and remediations. Be a team player, and a keen learner.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Job Description

• Manage the site works
• Planning, Supervising & Coordinating Project
• Ensure quality work is being achieved
• Ensure safety regulations are being complied with
• Attend site meeting
• Monitor the site progress and have good knowledge in project management to ensure project is scheduled to complete in time
• Raise the RFI to Main Contractor
• 5.5 days work (Monday to Friday 8am to 5pm & Saturday 8am - 12pm)

Requirements

• Possess Diploma or Degree in Civil Engineering or equivalent
• Mininum 5 years experience
• Relevant experience in RC structure works
• Strong skills to control the site progress
• Able to work independently and cope in a fast-paced environment
• Well-versed in construction sequence, principles and regulatory requirements
• Independent, diligent, meticulous and highly motivated with excellent team spirit
• Proficient in Microsoft Office

ASSURICH INDUSTRIES PTE LTD

ASSURICH Group, headquartered in Singapore and branches across ASEAN, has 40 years of expertise in industrial equipment distribution and after-sales service.

We offer a comprehensive one-stop solution for automation systems, encompassing AGVs (Automated Guided Vehicles) for high-rise warehouse storage and automated production lines, robotic welding, pick & place for CNC machine centers and new energy storage (solar/H2).

BUSINESS DEVELOPMENT MANAGER

We seek an experienced Business Development Manager to lead our sales team and drive regional business growth.

Responsibilities:

- Develop and execute sales strategies to achieve revenue goals

- Lead a team of sales professionals in Robotics, Solar / Energy and AGV

- Build and maintain relationships with key customers and partners

- Identify and pursue new business opportunities

- Collaborate with cross-functional teams to drive sales growth

Requirements:

- 3+ years sales experience in AGVs, robotic applications, and new energy fields

- Selling welding machines and machine tools will be preferred .

- Proven track record of achieving sales targets

- Strong leadership and communication skills

Preferred Qualifications:

- Bachelor's degree in Business, Engineering, or a related field

- Experience with MNCs and government agencies in the automation industry

What We Offer:

- Competitive salary, transport allowance, attractive commission and profit sharing

How to Apply:

If you're a motivated and results-driven sales professional seeking a new challenge, please submit your resume and cover letter to [email protected] attn Anthony

Job Highlights

Singapore grown Medical & Surgical Solutions SME

Competitive remuneration package & good benefits

Job Description

In DuoMed, we are passionate about improving patients' lives.

We’re DuoMed, a home-grown leader in the design and supply of medical solutions. We aim to become a Singapore based global corporation providing accessible and innovative medical solutions.

As our high growth momentum continues, we're currently hiring for Sales Manager to join our expanding medical sales team in Singapore! The ideal candidate has at least 5 years of successful Medical Device and Medical Supply sales management experience (Wound Care is a plus!) We offer competitive remuneration package and good career progression opportunities.

In this role you will:

· Reporting to Managing Director.

· Prospect and establish new opportunities by managing sales pipeline and developing and delivering proposals to customers by illustrating DuoMed’s value proposition.

· Develop and design the solutions selling strategies for new business opportunities.

· Collaborate with all internal stakeholders to explore opportunities for sales of products from both current portfolio and sourcing model.

· Demonstrate use of advanced selling skills in the field, such as making good opening statements, connecting with the customer, collaborating with different business units within organization and creating the value proposition and closing.

· Maintain accurate and current records of proposals, opportunities, accounts, contacts, leads and actions for project pipelines.

· Confidence and tolerance to collaborate up, down, and sideways as needed.

· Build and sustain relationships with customers and ensure customer satisfaction and loyalty.

· Sell consultatively, detailing products, determine customer needs and requirements, and make recommendations to both prospects and customers of the various solutions DuoMed can offer their business.

· Monitor competitive activity and industry trends, fosters competitive solutions to meet sales goals.

· Timely submittal of forecasts, weekly reports, monthly highlights and other related reports of the market to Managing Director.

· Regular and proactive updating of management on any new developments in the marketplace for example: competitor behaviors, product issues, customer changes, wins or potential misses

· Maintain intensity, persistence and continually strive to increase market share.

Qualifications & Requirements

· Minimum a bachelor’s degree in any field.

· Minimum of 3 years in medical product management experience (Sales) and minimum of 1 years in sales team management.

· Strong understanding of the medical industry.

· Excellent communications and relationship development.

· Analytical and independent.

About DuoMed

Founded in 2014, DuoMed is a Singapore base medical device company that is committed to provide high quality products that deliver value and satisfaction to our customers. We research and design, manufacture, and supply medical solutions. Beginning April 2020, we become a HSA licenced and ISO13485 compliant manufacturer of medical devices & consumables.

We specialize in:

Woundcare solutions: Negative Pressure Wound Therapy (NPWT) Device & Advance Woundcare Dressings such as Duofoam Post-Op & Duoflex Border range.

Surgical solutions: including DuoMed OT Surgical Packs, Sanitizers, Masks, Gloves & etc.

We regret that only suitable candidates will be shortlisted for further discussion.

Overview of the Role

• The Project Manager/ Implementation Manager is expected to manage highly complex and time-sensitive client projects.
• The Project Manager will manage a portfolio of cluster and/or global client projects numbering from approximately 10-20 depending on scope and complexity, with highest level of quality and professionalism.
• Ensure timely delivery of projects and total client satisfaction: Implement client objectives within standard guidelines and timeframes
• Act as an advisor to the client in building the overall structure of the project and fine tune the solution to fit the client's requirements.
• Act as the primary interface to client, while coordinating all internal and external project related activities.
• Support Sales effort by participating as a part of the deal team to prepare client pitches.
• Comply with all audit, regulatory and compliance directives.
• Appropriately manage and resolve issues and escalations raised throughout the project through proper issue tracking and escalation channels.
• Continuously seek to identify opportunities for efficiency and control improvements in the process and Implement such improvements whenever possible.

Qualifications

• 7-10 years of client management and/or project management experience is good to have.
• In-depth knowledge and experience with cash/trade products and business processes.
• Strong influencing skills to manage virtual teams.
• Expert knowledge of MS Office products, including MS Project.
• Certified Project Management training / certification (i.e. Project Management Professional - PMP, Prince 2 Practitioner, or equivalent) preferred.
• A technical background and a strong understanding of human and system interfacing, interaction and design are also highly desirable.
• Since the clientele will involve handling Mandarin speaking clients, business-level proficiency in Mandarin is good to have.

Education

• Bachelor's/University degree or equivalent experience is required, Masters degree is good to have.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

We are from The Famous Kitchen, located at the springleaf estate in the north of Singapore serving flavourful Nanyang Cuisine!

If you are passionate about Chinese Cuisine, we welcome you to join us as a Reservations Manager!

Your duties shall include but not limited to the following:

• Engage with clients to understand their event needs, preferences, and special requests.
• Assess the specific requirements for events such as catering, seating arrangements, and any special accommodations.
• Oversee the planning process, ensuring all logistical aspects are covered, including timing, transportation, and setup.
• Coordinate with vendors to ensure timely delivery of services and products.
• Design and arrange the physical layout in the restaurant, including seating, tables, and decorations.
• Maintain relationships with beverage suppliers and manage orders and deliveries.
• Having a basic understanding of wine can be beneficial

- liaise with clients/potential clients for account opening

- maintain existing account and weekly updates into customer relations system

- advise clients on monthly promotions

- sourcing of new clients

- sourcing of new projects for the company

- providing weekly updates to general manager on customer status

We are seeking a dynamic and results-driven Sales and Operations Manager to join our team and contribute to the growth and success of our cleaning services business. As the Sales and Operations Manager, you will be responsible for a wide range of sales and operational activities, ensuring customer satisfaction, fostering client relationships, and driving business expansion.

Responsibilities:

1. Sales Quotations and Customer Engagement:Prepare accurate sales quotations and proposals for potential customers.
   Conduct sales calls and on-site visits to engage with customers, understand their needs, and present our services effectively.
   Visit potential customers, provide comprehensive quotations, and develop proposals to secure new business opportunities.
   
2. Client Relationship Management:Handle client inquiries, address feedback, and resolve any issues promptly and satisfactorily.
   - Maintain and nurture relationships with both new and existing clients, ensuring their satisfaction and loyalty.
   
3. Leadership and Team Management:Exhibit self-motivation and strong leadership skills to provide direction and lead a team of sales executives.
   Drive the achievement of sales targets through effective team coordination, guidance, and motivation.
   
4. Presentation and Communication:Possess excellent presentation and explanation skills to effectively showcase our services and benefits to potential clients.
   
5. Operations and Inventory Management:Ensure healthy staffing levels and oversee training programs for cleaners to meet operational requirements.
   Manage the procurement of materials and implement effective inventory controls for cleaning services.
   
6. Strategic Planning and Growth:Develop and execute a growth strategy focused on increasing profitability and customer satisfaction.
   Lead the expansion into the residential sector (B2C) by devising strategic plans and overseeing the sales team's efforts in that market.
   
7. Problem Resolution:Supervise and ensure the timely mitigation of problems, complaints, and issues in a satisfactory manner, both on-site and in coordination with the relevant teams.
   

Requirements:

• Proven experience in sales, preferably in the cleaning industry, is highly desirable.
• Strong interpersonal skills with the ability to develop and maintain relationships with clients.
• Demonstrated leadership abilities and the capability to lead a sales team effectively.
• Excellent presentation and communication skills.
• Results-oriented mindset with a focus on achieving sales targets and driving business growth.
• Ability to strategize and devise effective plans to penetrate the residential market.
• Sound knowledge of operations management and inventory controls.
• Self-motivated, proactive, and able to work independently.

Join our team and be part of our exciting journey as we expand our cleaning services business, providing exceptional service and building lasting customer relationships. Your expertise and strategic leadership will play a vital role in our continued success.

To apply, please submit your resume along with a cover letter detailing your relevant experience and achievements in sales and operations management.

Note: Experience in the cleaning industry will be considered a plus, but we welcome applicants with transferable skills and a proven track record in sales and operations management.

About the role:

1.  Liaise with client's representatives on all site matters with proper documentation.

2.  Deal effectively with all consultants, construction teams, and relevant authorities.

3.  Provide leadership and direction on all project operations and activities such as the design, plan, schedule, scope and budget

4.  Manage and ensure completion of assigned upgrading / Additional & Alteration (A&A) works in accordance to the client’s expectation within the timeline and budget

5.  Ability to manage multiple projects at a time.

6.  Liaise closely with sub-contractors, architects, consultants, and relevant authorities to ensure the smooth execution of project.

7.  Ensure that works are executed in accordance with approved plans/drawings and in accordance with contract specification.

8.  Able to chair project kick-off meetings, progress meeting and all other project related meetings with clients, consultants, and other parties.

9.  Able to prepare tender document including the estimated price value and specification write up.

10.  Preparation & Monitoring of project progress claim, variation, and final accounts daily/weekly for all parties.

11.  Conduct quality assurance reviews to ensure that required work is satisfactorily performed and completed by certified consultants.

12.  Any other related duties that may be assigned.

About you:

• Degree / Diploma in Facilities Management or any engineering field or equivalent
• Results driven with good track record, working attitude and possess good interpersonal skills
• Able to work under pressure under tight datelines
• Able to work independently and must also be a good team player

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Career development and a promote from within culture
• An organisation committed to Diversity and Inclusion

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment. We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers. Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg

Job Description

The successful candidate will provide secretariat support for the Node for Impact of Continuing Education (NICE) and managing research administration tasks.

Key Responsibilities:

• Monitor the progress of various workgroups.
• Collaborate in some of the workgroup’s research projects.
• Coordinate meetings and act as a liaison with SUSS and collaborators.
• Track research expenditures to ensure compliance with budget allocations.
• Monitor KPIs and assist in preparing reports for management.
• Ensure accurate and timely reporting to internal and external stakeholders.
• Develop policies and procedures for NICE.
• Assist in other secretariat duties as required.
• Manage ad hoc tasks and projects as assigned.

Job Requirements

• At least a Bachelor’s degree in Labour Economics, Sociology of Work or Behavioural Psychology.
• 1-2 years of experience in research administrations within an academic research office, institute or company preferred.
• Self-starter and problem solver.
• Ability to work independently and display initiative.
• Ability of multi-tasking and responding to changing priorities.
• Good time management.
• Proficiency in Microsoft Office applications and spreadsheet computations.
• Excellent organizational and interpersonal skills
• Strong verbal and written communication skills
• Good work ethic and judgment
• Good team player

What Do We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangements (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg.

Job Description

The Student Services (SS) Department would like to invite individuals who has a passion for Customer Service to apply for this role. The shortlisted candidate will be supporting the department in delivering efficient and effective services to our students via 3 contact channels (i.e. phone calls, emails and walk-ins).

• Handle and ensure student enquiries and feedback received via phone calls, emails and walk-ins at the Student Services counter are attended to and resolved within the Service Level Agreement.
• Work with various departments and schools to provide guidance and advice on programmes to students, and to assist on students’ requests.
• Maintain the Student Portal and ensuring information are up to date.
• Provide administrative support (i.e., stationeries requisition, department roster, prepare statistics and report, etc), and facilitate events and activities support.
• Assist with University-wide activities support.

Job Requirements

• Degree in any discipline (Diploma holders with relevant customer service experience will also be considered)
• Preferably bilingual in English and Mandarin as the incumbent is required to respond to queries in Mandarin for our Chinese programmes.
• At least 1 year working experience.
• Call centre experience will be an advantage.
• Mature, meticulous and possesses a high level of discretion and integrity.
• Good communication and interpersonal skills.
• Able to commit in overtime work (up to 9.30pm) when required and during Peak periods of the University calendar.

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.
We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.
Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.
For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg.

About The Role

This position is part of the Student Services (SS) department within Office of Academic Services (AS) serving as the first point of contact for students and alumni and enhancing the overall student services of the University. SS manages the SS hotline, counter, written correspondences,and administration of Electronic Course Evaluation (eCE) surveys to foster a student centric service environment.
The candidate will support SS day-to-day operations, manage the SS Quality and Training related initiatives, assist with survey administration, and contribute towards the overall enhancement of SS service ecosystem.

What You Will Be Doing

Operations (30%)

• Monitor and supervise day-to-day student services operations, manage students’ enquiries, requests, and feedback across all touch pointsthat are received through channels such as phone, email, and walk-in.
• Manage a team of 2-3 officers and/or senior officers, providing guidance to team members on handling student feedback, especially forchallenging and complex situations.
• Identify issues/opportunities for improvement, highlight follow-up and participate in deployment of process improvements or enhancements.
• Collaborate with internal stakeholders (schools and other admin departments) to assess/investigate complex cases, appeals or exceptional requests from students and provide a satisfactory resolution within a stipulated/reasonable timeline.

Quality Assurance & Training (30%)

• Performs quality transactional monitoring.
• Compile and track performance at team and individual level.
• Support and maintain SS knowledge base (KB), FAQs and templates.
• Ensure all quality assurance tools, processes and procedures are properly documented.
• Administer monthly product quizzes to ensure a consistent level of product knowledge and understanding across the team and reduceincomplete/inaccurate information shared to students.
• Oversees training programs for existing staff, new hires, and temps.
• Monitor and review training programs and manuals to ensure that they are effective and up-to-date and makes updates as necessary.

Electronic Course Evaluation (eCE) Survey Administration (30%)

• Support the Manager and work with IT department to implement and ensure a smooth transition to a new course evaluation platform.
• Create, publish, and monitor course evaluation projects (questionnaires) from students.
• Build, manage, and automatically distribute course evaluation reports to stakeholders.
• Perform administrator duties to maintain the new platform and manage the access rights of various users onboard the eCE platform.
• Any other ad-hoc matters related to course evaluations administration.

Strategic (10%)

• Support projects, system enhancements and process implementation for systems/applications used by SS department.

Job Requirements

• At least 2 years of supervisory experience in customer service, preferably in a contact centre environment.
• Professional Qualifications in Contact Centre, Quality Assurance and Training (e.g., COPC, ACTA, etc.) will be an added advantage.
• Possess a good bachelor’s degree (preferably); but can be compensated with extensive experience in related field.
• Good written and communication skills, with the ability to influence and motivate colleagues on their improvement areas.
• Strong customer service mindset with good communication and problem-solving skills.
• Ability to rapidly assimilate complex information and make expert judgments/decisions under pressure in complex situations.
• High level of accuracy and attention to detail
• Personal resilience and ability to perform effectively in a pressurized environment with a positive “can do” and “willing to learn” attitude

What Do We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!
Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

Job Responsibilities:

• Lead the planning, execution, and completion of the projects, ensuring they are delivered on time and within budget.
• Develop and manage project schedules, budgets, and resources to meet project objectives.
• Coordinate with clients, stakeholders, consultants, and subcontractors to ensure effective communication and collaboration throughout the project lifecycle.
• Conduct regular site inspections and progress meetings to monitor project status, quality, and compliance with safety regulations.
• Identify, assess, and mitigate potential risks and issues that may impact project delivery.
• Prepare and present progress reports and updates to stakeholders, ensuring transparency and accountability.
• Ensure all construction activities adhere to environmental, health, and safety regulations and standards.
• Implement best practices and continuous improvement strategies in project management to enhance efficiency and outcomes.

Job Requirement:

• Bachelor's degree in Building Engineering or a related field.
• Professional Engineer (PE) certification recognized by the Professional Engineers Board Singapore or accreditation as a Professional Project Manager (PPM) by the Singapore Project Management Institute (SPM).
• Minimum of 10 years of experience in project management
• Demonstrated experience in managing the safety and timely delivery of large-scale projects.
• In-depth knowledge of construction methods, materials, and regulations.
• Excellent project management skills, including the ability to handle multiple tasks and priorities effectively.
• Strong leadership and team management capabilities.
• Exceptional communication and interpersonal skills.
• Proficiency in project management software and tools.
• Strong problem-solving skills and the ability to make informed decisions under pressure.
• Experience with industrial or treatment plant projects in Singapore
• Familiarity with local construction codes and standards.

Highlights: