This role is for a technical support position and they will be responsible for overseeing the project initiated by APAC Infrastructure as a Service (IaaS) team. They must ensure that the project deliverables are delivered on time and aligned to agreed SLAs and processes.

They will help ensure the quality of IaaS services remains consistently high, that operating policies are developed or are strictly followed, and adhere to all IT security policies to maintain system integrity and quality.

The candidate must have excellent technical knowledge matched by a “can do” hands-on attitude, have an eye for details, possess an inquisitive mind to question, analyze and improve existing ways of working, have excellent verbal and written communication skills, and always work to maximize IT Security and minimize IT Operational Risk.

The successful candidate will be a member of a dynamic IT team and will work with other IT teams in Asia, Europe and Americas, so must possess strong organization skills, have great time management, be organized and methodical in their scope of work.

Technical Management

Responsible for the overall BAU support operations of IaaS systems in APAC (infrastructure in Australia, Singapore, Hong Kong and Japan) and regional oversight of the rest of APAC countries.

Must have skills in :

• Microsoft Windows Server 2012, 2016 & 2019
• Microsoft Active Directory
• ITIL 3 or 4 Foundation

Good to have skills :

• PowerShell scripting

Business Relationships

• Work closely with all major business stakeholders, and any team(s) with direct influence and dependencies.
• Must know how to build strong working relationships with our customers and partners.
• Have proven experience working collaboratively with all teams across all departments and with the attitude to work openly, share information, and keep people regularly informed and avoiding working in silo mode.

Governance

• Follow all CIB and Security policies
• Contribute to management reports and dashboards
• Report all variances from Norms and Standards
• Ensure and practice all production Disaster Recovery and BCP processes are in place
• Be risk adverse in change management, Incident management and daily operations.

Required Technical Knowledge/Skills:

• At least 3+ years of technical experience with the majority spent in a Bank or Financial Institute.
• Must have experience working on virtual technology platform VMware websphere 6.x or Microsoft HyperV 2019.
• Must know how to manage Active Directory for the authentication and privilege account management.
• Must have excellent written and verbal communication skills in English. Eg. Able to break down complex technical situations and communicate with non-technical managers and very technical Level 3 senior system administrators.
• Candidate must be competent on how to manage the OS on physical servers and virtual servers.
• Preferable if the candidate has knowledge and skills working with Low Latency or Electronic Trading Network
• Strong knowledge on governance, server administration and services in cloud based environments. In short, able to follow the bank’s standards, processes and procedures.
• Proficiency in handling and/or contribution to complex IT projects.
• Able to work autonomously and as part of a team using strong analytical skills
• Demonstrate a systematic and logical approach to problem-solving
• Good presentation and documentation skills, possess good time keeping and attention to detail.
• Be willing to do shift work and some weekends. Also be on call or attend incident calls outside office hours at short notice.
• Relishes taking ownership, being totally hands-on and comfortable directly interfacing with people at all levels of the organization.
• Be service oriented, customer focused, positive, committed and have an enthusiastic “can do” attitude.
• Able to plan, test and execute Production changes successfully following a robust Change Management process.

Other Value-Added Competencies:

• Knowledge and experience with Ansible Tower, Ivanti, Centrify, Veritas and BMC software.
• Knowledge using or supporting VSAN, iSCSI, DAS, NAS, SAN storage technologies.
• Have good scripting skills, in PowerShell, Python or other programming languages.
• Have knowledge and experience using Agile methodologies and/or has been part of DevOps teams.
• Project Management experience is a bonus

Specific Qualifications Required

• A professional certification in any of the Operating Systems listed.
• Qualified in ITIL 3 or 4 Foundation

Find Your Dream Job With Us

WE ARE HIRING !! Apply now and make a difference.

Role: Automation Build Engineer

Job Requisition Number: JR43819

Job Level: More than 10 years of relevant experience (L4)

Location: Singapore

Job Objectives

Developing and maintaining infrastructure as code (IaC) templates and scripts using tools like Terraform, Ansible, Playbooks. This allows infrastructure components to be defined, deployed, and managed programmatically. This role requires a strong technical background, familiarity with infrastructure technologies, and expertise in automation tools and scripting languages.

Key Responsibilities

We’re looking for a hands-on engineer:

v Must have hands on experience of system administration for Linux(RHEL) and Windows.

v Must have in depth knowledge in coding using chef cook books (Ruby, Shell, PowerShell)for configuration management.

v Must have Experience in developing code using Terraform (HCL) configuration language for IP assignment and VM creation.

v Must have Automate infrastructure provisioning and configuration management processes using Ansible, Terraform and Chef cookbook

v Building a CI/CD pipeline for automating the provisioning and management of infrastructure components with Terraform and Chef Cookbooks.

v Creating, modifying, and deleting Virtual Machines using Harshicorp configuration code and APIs, ensuring seamless operations of CI/CD pipelines.

v Maintain and enhance Linux and Windows image creation.

v Collaborating with cross-functional teams, such as developers, operations, Network and security, to ensure the infrastructure aligns with application requirements and organizational policies.

v Continuously optimizing and improving the efficiency and reliability of the infrastructure through automation, scripting, and the adoption of best practices.

v Conducts in depth evaluations, diagnosing, troubleshooting, and resolving a wide variety of complex technical issues.

v Exhibits strong initiative, Flexible, agile approach to collaboration and development.

Key Requirements:

Technical Skills

Programming Lang - Ruby script and Terraform HCL coding knowledge

Scripting Lang - PowerShell, Yaml, Json, shell script

Configuration management - Chef, Ansible, Terraform

Devops Tools - Jenkins, Bit Bucket, JIRA, CI/CD

Operating Systems - Red Hat, Windows

v Excellent communication skills

v Proven record of accomplishment of being results orientated with demonstrated ability to achieve aggressive goals.

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Job Requirements:

At least three to five years of experience in Linux and Windows server administration

In-depth knowledge of Linux: RedHat, CentOS, Debian, Amazon Linux, etc; Windows Server 2019

Experience with cloud services (AWS, Microsoft Azure)

Experience with Oracle, MySQL and MS SQL Server a plus

Experience with Java Apps and able to write API calls

Expert in Shell, Perl, Python scripting, automation tools like Ansible

Solid knowledge of protocols such as DNS, HTTP, LDAP, SMTP and SNMP

Managing server virtualization technologies like VMWare, KVM or Microsoft Hyper-V

Additional Linux certifications (RHCT, RHCE, etc) and Microsoft certifications will be a bonus.

Job Responsibilities

• Proactively maintain and develop all Linux and Windows infrastructure technology to upkeep the services.
• Define and document best practices and support procedures on managing systems and services across all environments
• Proactively monitor system performance and capacity planning, support disaster recovery planning, testing, and execution
• Fault finding, analysis of logging information for reporting of performance exceptions
• Manage, coordinate, and implement software upgrades, hot fixes on servers, workstations, and network hardware
• Maintain and monitor all patch releases, design patch installation strategies, and maintain all systems according to NIST standardization.
• Identify and rectify any complex OS issues, ensure high availability and resiliency of production systems
• Handle the recovery and restoration of servers, provide technical assistance in system diagnostics, documentation, and errors.
• Collaborate with COTS (External) Support Team for scheduled system upgrade, troubleshooting and rectification
• Provide after-hours support for scheduled maintenance, infrastructure related emergencies as well as occasional weekend maintenance.

Job Summary:
We are looking for a technically skilled and highly motivated Technical Sales Engineer to support our sales team and assist customers with engineering solutions. The ideal candidate should have a strong mechanical engineering background, excellent technical drawing skills, and the ability to create detailed technical documentation.

Key Responsibilities:

• Provide technical support to the sales team and customers by preparing technical drawings, designs, and product documentation.
• Assist in the development of customized solutions by interpreting customer requirements and aligning them with product capabilities.
• Use AutoCAD and 3D modeling software to create and modify technical drawings, diagrams, and models.
• Work closely with the sales team to provide technical expertise during client presentations, meetings, and proposal development.
• Respond to technical inquiries and provide detailed product information, specifications, and guidance to customers.
• Prepare cost estimates and assist in developing proposals and quotations based on customer requirements and technical specifications.
• Collaborate with engineering and production teams to ensure that customer projects and designs meet technical standards and are delivered on time.
• Stay up to date with the latest industry trends, technical developments, and product innovations.
• Ensure all technical documentation is accurate, up-to-date, and compliant with industry standards.

Key Requirements:

• Minimum of ITE qualification in Mechanical Engineering or a related field.
• Proven experience or educational background in mechanical engineering, with a minimum of 3 years of working experience.
• Strong technical skills, particularly in creating detailed technical drawings, schematics, and documentation.
• Proficiency in AutoCAD and 3D modeling software.
• Excellent communication and interpersonal skills, with the ability to explain complex technical concepts to non-technical customers.
• Strong problem-solving and analytical skills, with the ability to troubleshoot and provide effective solutions.
• Detail-oriented, with the ability to manage multiple projects and meet deadlines.
• Ability to work well in a team environment and collaborate with cross-functional departments.

For interested applicants, kindly send your resume in Word/PDF format

Kindly include the following in your resume.

• Current Salary
• Expected Salary
• Availability
• Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (23S1595/R23116355)

Woodlands

Mon to Fri 8.30am to 5.30pm

Salary up $3000-$4800

Have AWS & bonus

Job Description

• Review quote requests in detail and ensure all quotes for Module line are provided within the set Lead time
• Follow up with manufacturing for New Product Introduction and ensure they are manufactured as per spec and delivered on time.
• Follow up with Manufacturing and ensure effective implementation.
• Co-ordinate with Planners and ensure material is received on time for new products
• Develop, evaluate, and improve manufacturing methods continuously
• Involve in Failure analysis for any customer returns
• Drives suppliers for cost reduction along with SCM team
• Perform other duties as requested by managemen

Requirement

• Bachelor’s degree / Post Graduate Diploma in Industrial / Mechanical / Mechatronic / Electromechanical Engineering or equivalent
• At least 2 years relevant working experience

*Only shortlisted candidates will be notified*

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

Developing Engineering Strategies.

• Implementing Engineering Strategies.

• Conducting Project Safety Briefing.

• Controlling Materials Order and Usage.

• Supervising your Construction Team.

• Increasing our Company's work quantity.

• Improving our Company's work quality.

• Reporting to the Director and ad-hoc duties.

Responsibilities

· To work closely with Site Lead, Group FM and Building Trade Lead, Group FM in building clear accountability, expectations and deliverables for the Site Building Trade team.

· To assist for good contract management wrt Civil & Building systems with clear end-to-end expectations on contract management which include the Pre-signing responsibilities of the Contract Owners, and the post-signing responsibilities which broadly covers Contract Monitoring (e.g. Service level monitoring), Escalation of Contract Errors, Non-Compliances, Claims and Disputes, Legal Disputes, Contract Review (e.g. Supplier performance assessment, Exercising of option years etc.) and Retention. These will be part of the annual total performance management (TPM) review.

· Ensure Building team members are aware of their accountability for service performance or lapses.

· To assist Building Trade Site Team in facilities operations such as system breakdown investigations, inspections, audits, review of maintenance program, etc.

· To oversee and guide the specialist vendors and maintenance agent to meet their KPIs to ensure consistent performance.

Requirements

· Degree Holder – Minimum three (3) years of relevant experience in management of Civil & Building services and facilities operation as well as improvement projects.

· Certificate in Fire Safety Manager/Officer or relevant fire safety experiences will be advantageous.

To apply, please visit to www.gmprecruit.com and search for Job Code: 24886.

To find out more about this opportunity, please contact Lionel Liew at [email protected].

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lionel Liew | Registration No: R1330693

Job Info:

• Working Days: Monday - Friday
• Working Hours: 7:50am - 4:55pm
• Location: West

Job Description:

• Maintain the daily operation of the electroplating process.
• Troubleshoot quality and process-related issues.
• Lead process improvement and cost-saving initiatives.
• Provide real-time process updates and collaborate with production to ensure seamless operations.
• Train and certify operators on process operations.
• Support new projects and other semiconductor processes.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Loh Kar Leong | EA Personnel No.: R23116015

Key Responsibilities:

1) Part of a team who administer, manage and monitoring IT infrastructure on-premise and on-cloud, 8x5.

2) Capture workload including ad-hoc requests by properly logging tickets into types and categories.

3) Analyse IT assets, plan and implement necessary patches.

4) Monitor and manage IT back-up systems.

5) Be on rotation for After Office Hour and Weekend/PH standby/hotline.

Requirements:

1) Singaporean only.

2) VMWare (Must have), Nutanix Foundation or other Virtualization basic (Good to have)

3) Veeam Backup Admin

4) OS Admin Windows Server 2016 and above

5) OS Admin Linux RHEL and SUSE

6) AWS Cloud IaaS

7) Basic Network knowledge (Switches and Routers)

Job Info:

• Working Days: Monday - Friday
• Working Hours: 9:00am - 6:00pm
• Location: Central

Job Description:

• Assist project manager in planning and execution of project plans at site.
• Oversee drawing management and control of technical documentation.
• Able to understand and design electrical drawing and single line drawings.
• Able to guide the electrical site installation works.
• Able to manage team of electrical workers and delegate their installation work.
• Carrying out tests and inspections of Electrical/ Hydraulic Control Panel installations and equipment.
• Work closely with other engineers and technicians involved in the project.
• Quality control of electrical appliances
• Providing electrical engineering support for assigned projects.
• Physically capable and available to work overtime including weekends, public holidays, and evenings.
• Work out the bill of materials and engineering deliverables.
• Perform Corrective Maintenance Activities
• Planning routine Preventive Maintenance Activities and assisting the maintenance team.
• Developing and implementing preventative maintenance procedures
• Testing appliances for problems and proposing solutions
• Preparing service & Site Progress Reports
• Knowledge of electrical power systems, international codes & standards and Industry accepted electrical engineering software’s.
• Preparation of project specific O&M Manuals and asbuilt information’s.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Loh Kar Leong | EA Personnel No.: R23116015

Job Info:

• Working Days: Monday - Friday
• Working Hours: 8:30am - 6:00pm
• Location: West

Job Description:

• Understand customer requirements and develop tailored technical solutions.
• Support the Sales team in developing, marketing, solutioning, and deploying smart IoT solutions, integrating both software and hardware components for trials.
• Assist customers throughout the development cycle, from design specification to final acceptance.
• Collaborate with cross-functional teams to ensure a seamless handover to the project team for system installation, commissioning, and configuration.
• Monitor presales progress, identify potential challenges, and implement solutions to ensure project success.
• Coordinate and communicate with software developers, hardware engineers, and site operations to align efforts.
• Conduct site monitoring to verify that systems perform optimally and meet project specifications.
• Assist with IT system configurations, including networking and communication protocols.
• Provide ongoing technical support and troubleshooting during and after deployment.
• Ensure compliance with safety regulations and industry standards throughout the deployment process.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Loh Kar Leong | EA Personnel No.: R23116015

Our client specializes in high-precision CNC machining and custom manufacturing. Due to business needs, they are now recruiting a Welding Process Engineer to be part of their Welding Team for ongoing transformation projects. They are located in the East - easily accessible.

Duties of Welding Process Engineer:

• Design and create welding procedures, specifications, and jig fixtures.
• Perform TIG welding and have knowledge of orbital welding (preferred).
• Introduce and implement advanced welding technologies and techniques.
• Estimate costs, resources, and timelines for welding projects.
• Train welding personnel on techniques and safety protocols.
• Maintain comprehensive records of welding procedures, inspections, and certifications.
• Develop and uphold Welding Procedure Specifications (WPS) and Procedure Qualification Records (PQR).

Requirements:

• Diploma in Mechanical Engineer
• Possess Certified Welder Inspector (CWI) is an added advantage
• 3 years of relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Description

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Solution Engineer

This is a one-year contract role

Internal Code: A24106

What will you do?

The Team aims to spearhead the digital transformation of government. The GCC (Government Commercial Cloud) platform provides a federated agency hosting and infrastructure through modern cloud architecture implementation and the modernising of Government applications through adoption of agile development practices.

The Team is seeking independent and motivated Solution Engineer who has experience in both small and big scale cloud-based projects, to support agencies and the GCC product team to create value in the GCC platform. This role will work closely with the agency users, GCC product and partnering teams, using a collaborative approach with strong technical understanding, to assist and ensure that the GCC platform continues to add value to agencies.

As a Solution Engineer, you will be required to:

• Work directly with GCC engineering team, product team and various key stakeholders.
• Support development of proof-of-concepts for GCC platform in concert with product team and various stakeholders.
• Take ownership of end-to-end solutions provided by teams across the organisation.
• Provide system troubleshooting and problem solving across platform and application domains, expect to participate in on-call escalations to troubleshoot customer facing issues.
• Assist in the migration activities for GCC platforms.

Requirements

What are we looking for?

• Degree in Computer Science, Computer or Electronics Engineering, Information Technology or related disciplines.
• User-centric mindset. Be able to represent users’ viewpoints on GCC in order to drive changes & innovations to meet their needs.
• Passion for automation, standardization and best practices.
• Solid hands-on experience in designing, building, deploying and securing of highly available web application in cloud platform such as AWS, Microsoft Azure or Google Cloud Platform.
• Experience with DevOps tools such as Gitlab or Azure DevOps
• Experience with back-end technologies such as Node.js, Python, or Go
• Good understanding of network components such as load balancers, firewalls, VPNs, and DNS.
• Good understanding of DevOps principles and practices, knowledge in DevSecOps will be an added advantage.
• Self-motivated with good communication skills.
• Experience in an Agile development environment focusing on rapid, quality delivery.
• High attention to detail, accuracy, and meticulousness in handling figures and processes in a high-agility environment.

Preference:

• Experience with managing cloud infrastructure and services on AWS, Microsoft Azure, or Google Cloud Platform, preferred.

Benefits

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Apply for this job

Raise Production incidents and mitigate the risk of Production outages for smooth operations of Trade risk Management applications.

Scheduling & Triggering CONTROL-M Jobs in scheduler.

Checking Usage & Logs in SPLUNK and clearing the blocking and consuming data.

Involved in doing the application checks to ensure all required functionalities are proper and running.

Working on Adhoc VAR request and monthly FDSF scenarios delivering.

Expert in finding and tracking the daily failures so as to get it fixed through the help of the development teams in upcoming releases under investigation of any issue [client issues, data requests, JIRA support issues].

Activation of Trade books in different application on trader request.

Preparing and reviewing knowledge articles for known/new issues.

Monitoring ITRS Geneos/MO alert on timely basis to know the batch status.

By analyzing and understanding the requirements of the client and act as a sole functional resource for the support activity.

Proactive health checks before and after DR activity, QMW and Maintenance activities.

Handling Incident Management , Problem Management and Root Cause analysis for production issues.

The major part of the work included constant analysis, system monitoring and responding to customer queries and to critical business problems.

SLA adherence.

Mechanical Sales Engineer

$2,800 – $3,600 per month

Ubi

Transport + Handphone Allowances: Yes

Commission: Yes

Fuel card provided: Yes

AWS + Variable Bonus : Yes

Job Responsibilities

• Maintain and develop existing and new customers
• Prepare quotations, follow up and perform order-processing
• Handling customer questions, inquiries, and complaints
• Working with a team and achieving the desired results
• Attend site meetings, customer complaints and subsequently coordinate and follow up with internal departments to resolve issues
• Collaborate with fellow colleague for technical support
• Coordinating with operation team to ensure timely delivery of customers’ orders

Requirements

• Class 3A Driving license is a MUST, will provide company vehicle if needed.
• On-the-job Training will be provided
• With Mechanical/Fabrication knowledge.
• Entry level candidates from ITE/Polytechnics are welcome to apply
• Self-disciplined to complete tasks assigned within deadlines

For consideration, kindly submit your CV to [email protected]

**Only shortlisted candidate would be notified**

LIM SIANG FAN R2199045

MTC Consulting Pte Ltd| EA Lic. No: 15C7752

Candidates Open for Shift can apply

Brief Job Description Position Summary

The 1st level remote support is required to provide 1st level troubleshooting to users’ queries/incidents received (regardless of source in a professional and timely manner)

Key Responsibilities & Results

1 Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded promptly

2 Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions

3 Furnish and submit timely updates to customers on the status of outstanding issues within the targeted Service Level

4 Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5 Manage customer expectations and notify the Team Lead in the event of unusual surge in calls of a specific nature

6 Handle initial classification/prioritization of the incidents. Track the progress of resolution and provide regular updates for follow up actions and incident status.

Requirements

- Minimum Education: Diploma in IT-related fields

- Minimum 1-year End-User Support Experience, Desktop or Technical Service Desk.

o Customer Service Experience in a non-tech call center environment will not be considered.

- Knowledge of Windows OS, Active Directory Account Administration, MS Outlook, and mobile device support.

• In-house Support IT
• Support and maintain WAN/LAN network links and equipment's
• Administration of the Servers
• Support and maintain the Firewall System
• Fault diagnosis and resolution of software and system errors on the desktop
• Fault diagnosis of desktop hardware and co-ordination of repairs and replacements
• Software installation and decommissioning of desktop hardware
• Outdoor / Onsite Project Support for IT Related Products
• Interactive Panel Firmware update
• Network Devices Firmware update
• IP configuration of network devices
• Support Product Preventive Maintenance
• Any other task assign by Superior

Overview: -

• 5 Days (Monday to Friday), Office Hours
• East - Loyang
• Monthly Base Salary: $2700 - $3500 (Based on working experience)
• AWS (13th Month) + Variable Bonus

Your Responsibilities: -

• Maintain and update documents and records related to ISO 9001, ISO 14001, and ISO 13485 systems
• Establish and maintain proper documentation control and distribution
• Conduct internal and external audits
• Liaise with external auditors and certification bodies
• Generate monthly reports
• Review and update Quality Management System procedures
• Ensure system compliance
• Manage internal and external corrective action reports
• Plan and conduct periodic system audits
• Maintain and regularly review calibration and preventive maintenance for instruments and equipment
• Direct and head internal audit programs and recommend improvements for internal audit policies and procedures

Requirements: -

• Minimum 2 years of working experience in QMS and ISO 9001 audit, preferably in manufacturing industries
• Good knowledge of ISO 9001, ISO 14001, and ISO 13485 quality system
• Knowledge in preparing FMEA and Control Plans

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

Senior Test Engineer

Location: Tampines Industrial

Working Hours: Monday to Friday, 8:30am to 5:30pm

Responsibilities:

• Lead a team to perform test activities for Server & Rack products
• Implement and maintain test processes (PXE Server, run-in, burn-in, power test)
• Liaise with customers, HQ, and factory on test program implementation
• Test, analyze, and improve product failures
• Participate in Kaizen activities and update test program master list
• Prepare and update Working Instructions and provide training
• Support NPI Process, production, and ISO activities

Requirements:

• Diploma in Engineering with 3+ years of experience in Server/Rack/Manufacturing environment
• Hands-on person with SAP and Linux knowledge
• Ability to multitask, work under pressure, and understand test methods and concepts
• Knowledge of programming and debugging skills

Interested candidates who wish to apply for the advertised position, please click "apply now" an updated copy of your resume in MS Word format.

We regret to inform that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd

EA License No : 01C4394 | Lim Han Siang Adrian | Reg No: R 177 0467

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Job Summary:

As a Technical Support Engineer, you will be responsible for troubleshooting, diagnosing, and resolving complex technical issues for clients. You will work closely with cross-functional teams including development, operations, and product teams to ensure prompt and efficient resolution of customer queries. The ideal candidate is proactive, communicative, and eager to help customers succeed.

Key Responsibilities:

• Provide Technical Support:Offer Tier 1 to Tier 3 support for software, hardware, and networking issues.
  Diagnose, troubleshoot, and resolve technical issues reported by customers via email, phone, or chat.
  
• Incident Management:Log and track issues using helpdesk or ticketing systems (e.g., Jira, Zendesk).
  Escalate unresolved issues to appropriate internal teams (e.g., Development, Operations).
  Maintain documentation for troubleshooting processes and resolutions.
  
• Customer Interaction:Communicate effectively with customers to understand their problems and provide clear, timely solutions.
  Build and maintain strong relationships with customers by ensuring satisfaction and follow-ups on open tickets.
  
• Collaboration:Work with cross-functional teams to address complex issues and suggest product or service improvements.
  Collaborate with engineering and development teams to resolve system bugs and performance issues.
  
• Knowledge Management:Develop and maintain knowledge base articles, FAQs, and user guides for internal and external use.
  Stay updated on new features, technologies, and product releases.
  
• Monitoring and Reporting:Monitor system performance, identify potential issues, and provide proactive solutions.
  Generate and present reports on support activities, metrics, and customer satisfaction.
  

Qualifications and Skills:

• Education: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
• Experience: 3+ years of experience in a technical support or similar role.
  Hands-on experience with ticketing systems like Zendesk, Jira, or ServiceNow.
  
• Technical Skills:Proficiency in troubleshooting Windows, macOS, and Linux operating systems.
  Knowledge of networking concepts (TCP/IP, DNS, VPN, firewalls).
  Familiarity with cloud services (AWS, Azure, or Google Cloud).
  Experience with databases (SQL, MySQL, PostgreSQL) and APIs is a plus.
  Ability to read and understand logs and debug basic code issues.
  
• Soft Skills:Excellent communication and interpersonal skills.
  Strong analytical and problem-solving abilities.
  Ability to manage multiple priorities and work under pressure.
  Customer-focused mindset with the ability to empathize with users.

Responsibilities:

• We would like to get on board a Telecommunication engineer (or similar) to work inside of the

railway communication infrastructure area, to develop and deploy communication transport

solutions (fixed and radio) for large international railway projects. Main tasks to be performed by

the COMMS engineer:

o Analysis of project requirements and propose the solutions accordingly.

o Development of system technical specifications.

o Development of system architectures and integration with 3rd parties' systems.

o Technical interface with customers and other contractors.

o Realization of testing and commissioning works onsite.

o Network troubleshooting for wired and wireless systems both.

o Technical support to systems once into operation after commissioning.

o Onsite testing and commissioning.

Requirements:

• Tertiary qualification in Electrical and Electronics Engineering

• Minimum 2 years experience working on various communication systems technologies such as

fibre-optic transmissions, digital trunked radio, public address and telephony, CCTV surveillance,

access management and travel information systems preferred.

• Experience in implementing railway-related projects for LTA will be an added advantage.

• Team player with good interpersonal and communication skills.

• Experience in writing technical proposals and presentations.

• Willing to work outside of prime office hours as required.

• Self-motivated and Service oriented.

• Able to work independently with minimum guidance.

JOB DESCRIPTION

Department: Quality Assurance

Report to: Senior Engineer

Functional Relationships with:

Relationship with Production, Process Engineering, Machine Engineering, Quality Control, Sales

POSITION PROFILE:

Based in: Singapore

Job Site: Yishun

The successful candidate will: take charge of customer handling (care/support) scope. Provide statistical information about MLCC customer complaint for quality improvement by identifying the testing methods and samples and provide necessary support to various departments.

Key Duties & Responsibilities:

• Handling of internal complaint from production, sales etc.
• Handling of external complaint from customers
• Analysis the complaint and establish statistical data by identifying sample size and acceptable error
• Monitor and review quarterly data based on customer’s complaint
• Prepares reports by collecting, analyzing and summarizing data
• Provide recommendations for improvement and reduction of complaint
• Provide technical support to the customer
• Manage of detective material return

Ability / Competency Required:

• Degree in any Engineering field
• Good interpersonal and communication skills
• Ability to work well in a team
• Problem solver
• Ability to perform multi-tasking
• Knowledge of IATF16949 will be an added advantage
• With statistical knowledge
• Attention to detail

We are seeking a dedicated and skilled Maintenance Mechanical Engineer to ensure the smooth operation and maintenance of equipment and facilities at our chemical plant. The ideal candidate will be responsible for managing spare parts, optimizing stock control using CMMS TMQ-W, and improving equipment reliability to prevent downtime. This role requires strong mechanical engineering expertise and hands-on experience in plant and facility maintenance.

Key Responsibilities:

• Prepare and review the spare parts list and equipment data for inventory control.
• Ensure the availability of critical spare parts to avoid equipment downtime.
• Optimize spare parts management and stock control by using the CMMS system TMQ-W.
• Service and maintain used equipment and components to ensure they are always ready for use.
• Analyze equipment failures and collaborate with production teams and contractors to improve reliability.
• Continuously improve the maintenance process to increase the longevity and efficiency of utilities and facilities.
• Work proactively to ensure no operational downtime occurs due to the unavailability of spare parts or equipment failure.
• Conduct regular maintenance checks and repairs as required to keep machinery and equipment functioning smoothly.
• Work closely with the production team and contractors to address recurring issues and implement solutions to enhance equipment reliability.
• Review and refine maintenance practices to ensure optimal plant performance and minimize disruptions.

Qualifications:

• Degree in Mechanical Engineering or an equivalent qualification.
• 3-5 years of experience in plant and facility maintenance, preferably in a chemical processing plant.
• Basic understanding of maintenance technology in a manufacturing or process plant environment.
• Experience with CMMS software, specifically TMQ-W, for inventory and maintenance management.
• Strong knowledge of spare parts management and equipment maintenance techniques.
• Familiarity with utilities and facilities maintenance in a chemical plant.

If you are keen to join our dynamic team, please submit your resume in either Word or PDF format to [email protected]. In your application, kindly include the following details:

• Current Salary
• Expected Salary
• Availability
• Reason for Leaving

We appreciate your interest in this opportunity. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)

• Be exposed to High-precision technology and Engineering
• Exposure to the latest industrial trends and technology

About Our Client

The company specializes in providing high-precision machining and engineering services, primarily serving industries such as aerospace, medical technology, automotive, and electronics. They are known for their expertise in manufacturing complex, high-tolerance components using advanced CNC machining technologies. The company focuses on delivering quality products, adhering to stringent quality control processes, and offering custom machining solutions tailored to client specifications.

Job Description

Key Responsibilities:

• Lead and mentor the tooling team in troubleshooting, root cause analysis, and problem resolution.
• Work closely with design, manufacturing, and planning teams to ensure smooth project execution and achieve 100% on-time delivery for tooling projects.
• Analyze stamping processes to identify opportunities for optimization, cost reduction, and quality enhancement.
• Investigate defects and provide technical solutions to resolve issues in tooling and stamping operations.
• Offer technical support to sales teams and customers by evaluating tooling feasibility for projects.
• Lead cross-functional teams to refine tooling processes, reduce cycle times, minimize scrap rates, and implement Lean Manufacturing and Six Sigma methodologies.
• Ensure all process, quality, and system documentation is up to date and complies with ISO9001, IATF16949, ISO14001, and ISO13485 standards.
• Enforce safety protocols, ensuring a secure working environment and strict adherence to safety regulations and industry standards.
• Oversee the Tool & Die and Stamping personnel, promoting discipline, managing tardiness, and ensuring no illegal items are brought into the company premises.
• Develop and implement preventive maintenance plans to ensure tool longevity, minimize downtime, and improve overall efficiency.
• Track and monitor key performance indicators (KPIs) to measure progress and ensure continuous improvement in operations.
• Work closely with Production, New Product Introduction (NPI), Quality Control, and Operations teams to enhance tooling efficiency and processes.
• Perform additional responsibilities as assigned by management.

The Successful Applicant

Key Requirements:

• Degree/Diploma in Precision Engineering or relevant technical qualifications in Tool & Die making.
• Strong knowledge of stamping processes, tooling, and die-making, with a focus on process optimization and problem-solving.
• Proven experience in leading teams, with strong project management and interpersonal skills.
• Commitment to maintaining a safe working environment and ensuring compliance with safety regulations and industry standards.
• Familiarity with Lean Manufacturing principles and Six Sigma methodologies to drive continuous improvement and operational excellence.
• Excellent verbal and written communication skills to liaise with cross-functional teams, customers, and stakeholders effectively.

What's on Offer

The company gives the opportunity to work in a dynamic, forward-thinking environment that fosters professional growth and innovation. The company offers a competitive salary package along with comprehensive benefits such as healthcare, retirement plans, and performance-based bonuses. Employees will gain exposure to cutting-edge tooling and precision engineering technology, with access to ongoing training and leadership development programs. The company values collaboration, providing an inclusive work environment where cross-functional teamwork is encouraged, enabling candidates to lead impactful projects and drive continuous improvement across the organization.

Contact

Timothy Huang (Lic No: R1980928/ EA no: 18S9099)

Quote job ref

JN-102024-6564228

Phone number

+65 6416 9863

Michael Page International Pte Ltd | Registration No. 199804751N

Overview

The system engineer is responsible for providing M365 related technical support to users through the analysis and resolution of technical incidents and service requests.

The role also required to be involved in all escalated customer issues where required to provide a positive business outcome. These will include but are not limited to: Major Incident Management, Problem and Change Management, Service Improvement, Process Improvements, customer relationship engagement, onboarding, reporting, Windows OS, Office 365 Applications, perform software/hardware installation, assist in maintaining EUC related technical documentations, as well as assist in EUC related projects which including but not limited to new customer onboarding/offboarding specifically on M365 related products.

Responsibilities

• Provide expertise and guidance on the potential use of all M365 applications.
• Support customers for M365 related applications including Exchange Online, MS Teams, Teams Telephony, OneDrive, Defender, Intune/Autopilot, Office Suite, SharePoint Online, and other M365 core services.
• Be an advocate and provide best practices for use of all M365 products.
• Provide technical support for online meetings ensuring a good video conference experience with the ability to manage different conferencing devices.
• Perform troubleshooting as required. Leads problem-solving efforts often involving outside vendors and other support personnel and/or organizations.
• Perform administration tasks (Azure Active Directory) including user/group administration, security permissions, group policies, systems configuration, research event log warnings and errors, and resource monitoring.
• Interact with the service desk and other teams to assist in troubleshooting, identify root cause, and provide technical support when needed.
• Develop and maintain product and/or service documentation and knowledge base articles.
• A strong passion in working with M365 technologies.
• Other duties may be delegated by the Manager or Team Lead from time to time.
• Deliver training for employees on using M365 applications articulating the technical capabilities in a non-technical manner.
• Be the escalation point from members of the IT team working the internal helpdesk system for M365 related issue.
• Good in Microsoft Power Platform and Microsoft Power Automate will be an added advantage.
• Support Windows OS, desktop/laptop related software & hardware when needed.
• Fulfill desktop/laptop related service requests including but not limited to cloning & deployment, software installation within the Service Level Agreement as and when required.
• Conduct hardware/software installations based on customer’s requirements and company specifications.
• Perform Root Cause Analysis (RCA) for End User Computing (EUC) related (including M365 related products) service problems as part of problem management.
• Perform remote support to end user’s PC as and when the user agreed.
• Liaise with support vendors for maintenance, support, or issues resolution.
• Work with Team Lead, team members & customers to achieve a high level of customer Satisfaction.
• Ensure that relevant updates and patches are applied accordingly to the desktop/laptop using endpoint management tools.
• Assist Team Lead in performing various desktop/laptop related projects including but not limited to PC Refresh, In-Place Upgrade, Security Patching, etc.

Requirements

• Degree/Diploma in Computer Science/IT.
• Minimum 3 to 5 years of working experience in Microsoft 365 Technologies.
• Experience in Microsoft Intune (Deploy of applications to Windows, IOS, and Android devices) is a must.
• Experience in supporting M365 user.
• Possess knowledge in IT networking to troubleshoot computer 1st level networking problems.
• Possess IT skills in MS Windows, M365, desktop hardware, and network environments.
• ITIL v4 and M365 Fundamentals certification is an added advantage.
• Strong organizational, interpersonal skills and customer-oriented.
• Excellent verbal and written communication skills.
• Independent and results oriented.
• Willing to work on a flexible schedule depending on business needs.
• Ability to work non-deskbound and flexibility to travel to multiple sites as and when required.
• Ability to work independently under pressure to meet project timelines with quality work.