Key Responsibilities:

• Invoicing and Billing Management:Generate and distribute accurate and timely invoices to customers
  Review billing processes to ensure compliance with company policies and accounting standards
  Review billing records for accuracy and completeness, identifying and resolving discrepancies
  
• Billing Dispute Resolution:Investigate and resolve billing discrepancies, disputes, and issues raised by customers or internal departments
  Collaborate with relevant teams to address billing errors, billing adjustments and credits
  
• Customer Communication:Serve as the point of contact for customer inquiries and concerns related to billing
  Communicate billing information professionally to customers
  
• Account Reconciliation:Reconcile billing records with customer accounts, ensuring all transactions are accurately recorded and accounted for
  Investigate and resolve any discrepancies in billing statements and account balances
  
• Reporting and Analysis:Prepare regular reports for billing, accounts receivable status, and ageing analysis
  Analyse billing data to identify trends, patterns, and areas for improvement in the billing process
  
• Process Improvement:Assist with documentation of order to cash processes
  Identify inefficiencies in the billing process and propose solutions to streamline operations
  Collaborate with cross-functional teams to implement process improvements and best practices
  
• Compliance and Documentation:Maintain accurate billing records, documentation, and audit trails for internal and external reporting purposes
  

To succeed in this role, you will need to work closely with cross-functional teams to optimise processes, resolve issues, and enhance customer satisfaction. A background in shipping/logistics is highly advantageous.

Key Requirements:

• Experience preferably in a shipping/logistics maritime sector and possible audit experience
• Proven experience in order to cash management, accounts receivable, or finance operations
• Knowledge of order processing systems, ERP platforms, and financial software
• Leadership, communication, and problem-solving skills
• Ability to work with cross-functional teams and stakeholders
• Analytical mindset with attention to detail and a focus on process improvement
• Understanding of internal controls and processes

If you are driven, determined and want to take the next step in your career, this is the role for you.

Great career progression opportunities await the right person in this exciting Order to Cash Manager (6 - 12 months contract) role.

Apply now to learn more.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R23112536 Eleanor Tan

- Drive growth and revenue generation for the engineering and maintenance company in APAC region.

- Identify new business opportunities and develop strategic plans.

- Foster relationships with clients and key stakeholders.

- Collaborate with internal teams to develop proposals and negotiate contracts.

- Meet or exceed sales targets and revenue goals.

- Possess effective communication, negotiation, and industry knowledge. To represent the company at industry events and conferences.

- Conduct market research and analyze data to inform business strategies.

- Ensure compliance with regulations and manage associated risks.

- Partners and distributors relationship management

- Regional sourcing to support key business initiatives

- Meet with clients, traveling regionally, to showcase the company's products and solution portfolio

Essential Functions:

• To achieve smooth operations of all own and time charter vessels and provide highest quality to customers.
• Being person in charge for all operational matters on the handled ships.
• Carefully study all terms & conditions of the agreed contracts and taking care that all requirements are being followed and fulfilled.
• Voyage planning (calculating fuel consumption / cargo intake / port rotation / optimal sea route).
• Preparation of voyage orders for the ship.
• Sending agency appointments to the designated agents in the various ports.
• Coordinating cargo intake &bunker requirements together with captain of the ship.
• Appointing weather routing company to help fine-tune optimum sea route.
• Ordering bunkers which to be supplied at the designated port.
• Sending regular updates on ship’s estimated arrival / departure time to required parties (such as charterers, owners, agents).
• Supervising process of issuing freight invoices / paying & collecting hire / laytime calculations).
• Paying port disbursements and supervising finalization process.
• Approving cargo documentation and releasing same to relevant parties.
• Monitoring ship’s performance at sea.
• Arguing performance claims towards clients in case required.
• Data input into softmar and making sure all relevant information is constantly updated.
• Regular monitoring of the profit & loss calculation for each particular voyage.
• Claims handling in coordination with legal department.
• Checking finalized voyages and explaining profits & losses in detail.

Requirements

• Minimum 2 years of relevant working experience
• Reliable track record in shipping industry
• Excellent communication & social skills
• Team player
• Well organized & structured
• Ability to pay attention to detail
• Good verbal & written skills in English
• Able to work under pressure

We are looking for a full time IT Sales and Business Development Manager to join our NGIT Sales team and expand our business in Singapore and in the APAC region.

Working closely with the management of our IT business unit, the IT Sales and Business Development Manager is the technical and sales 1st point of contact for our clients and prospects. His/her mission is to demonstrate to potential clients how PSiDEO’s standardized technology solutions fit into their business and technological environment and how they can positively impact them. A technical engineering and entrepreneurial mind-set as well as a very strong motivation to seize a challenging opportunity and succeed are necessary to support sales development and be successful in this exciting role.

Missions

Maximize sales:

• Seek out new opportunities and turn them into business, build a strong sales pipeline and achieve the company sales target and forecast
• Develop and execute sales pipeline on all PSiDEO IT products portfolio
• Organize sales and marketing campaigns and events
• Present fitting products and services to clients and prepare commercial offers
• Maintain and develop high-level prospect and customer relationships in order to retain existing business and develop new opportunities
• Intelligence gathering on customers and competitors

Desired Skills

- Diploma/Degree holders in Computer Sciences or equivalent
- Minimum 3 years’ experience in direct or indirect sales with proven results in System Integrator (SI) and/or Managed Services business
- A proven successful sales experience with complex IT solutions (datacentre IT technologies and / or Enterprise IT technologies)
- Established existing corporate network with SMB and mid-market enterprises in Singapore will be highly advantageous
- Ability to quickly integrate company procedures, opportunities and constraints both internally and externally
- Excellent communication skills in both technical and non-technical ways with colleagues and clients
- Client orientated and very good inter-personal skills
- Ability to multi-task and to work in a dynamic, fast-changing entrepreneurial environment

If you are interested, please apply via this link: https://bit.ly/444rsAz

We regret that only shortlisted candidates will be notified.

Singapore Polytechnic - Ranked top 50 most attractive employers in Singapore – ‘The Straits Times Singapore’s Best Employers 2023’

The appointee will be part of the team that provides support, maintenance, and enhancements for the Student Administration System (Peoplesoft Campus Solution). The candidate should possess software development skills, project management capabilities, strong passion for software design and implementation.

Responsibilities:-

· Provide system administration, technical and operational support for the system.

· Monitor the system and ensure service availability.

· Provide maintenance for the system, covering the end-to-end Software Development Lifecycle (SDLC) activities for change requests.

· Lead/participate in assigned project, covering the end-to-end Software Development Lifecycle (SDLC) activities for new initiatives and requirements.

· Create and maintain system and technical documentations.

· Provide technical assistance to new members where applicable.

Requirements:-

· Proficient in systems analysis, application design and development.

· Preferably with experience in user support, application maintenance and Software Development Lifecycle (SDLC). Candidates without working experience are also welcome to apply.

· Candidates who possess experience in Peoplesoft development platform (PeopleTools, SQR, SQL, HTML, XML Publisher, and Application Engine) would have an added advantage.

· Strong analytical, problem-solving, and programming skills.

· Self-driven, independent and possess readiness to work as a team.

· Ability to multi-task and prioritisation of work targets.

· People-oriented individual with good interpersonal, written, and verbal communication skills.

· Relevant qualifications in Computer Science or its related disciplines.

Successful candidate will be offered a 2-year contract in the first instance.

Supply Negotiation on Lebanon + APME LPG perimeter

• To prepare any contract or tender required by the affiliate of the perimeter

• To improve existing contracts

• To Lead contract negotiations for main fuels and LPG purchase

• To lead the entire tender process (if any)

• To Formalize commercial contracts with the different stakeholders

Supply Optimisation on Lebanon + APME LPG perimeter

• To coordinate with suppliers vessel nomination

• To closely monitor vessel movements targeting cargo arrival timing at disport to avoid supply disruption

• To provide operational expertise & solutions in event of delays.

• To advise affiliate on vessel receipt scheduling and optimising discharge operations.

• To manage the invoicing process and follow up the payments with the Product Executive

Provide operational support on Lebanon + APME LPG perimeter

• To Follow-up day-to-day activity and optimize supply processes (loading plans and vessel rotations).

• To work closely with supplier operators to ensure that deliveries are smoothly executed

• To advise affiliate and assist in the investigation of quality issue or cargo losses

• To coordinate with suppliers the documentation requirements

• To Ensure compliance with vetting procedures for seagoing vessels and barges.

• To nominate essential service providers when applicable.

Demurrage

• To take a lead role in reviewing claims

• To follow-up and negotiate the demurrage claims on behalf of the affiliate with 3rd parties and ensure that all claims are handled in accordance to the shipping terms specified in the charter party.

Support all affiliates of APME perimeter for Price Risk Management

• To analyse affiliates Price Risk Management with internal stakeholders.

• To identify Price Risk exposure and put in place actions to solve or reduce it

• To develop and implement risk management tools inside affiliates with internal stakeholders

Supply Expertise

• To identify the cause of any encountered operational problems and ensure resolution through coordination with all affected stakeholders, mitigating costs and consequences.

• To Resolve conflicts and settle disputes between stakeholders

Supply development

• To Develop internal commercial supply strategy and give support for B2B businesses.

• To Seek value-added opportunities through market intelligence and optimization of logistics.

Others

• To build up and maintain a reliable and auditable documentation database

• Any other additional duties assigned by superiors.

Requirement

• Undergraduate or graduate level degree in engineering or business.

• Minimum five (5) years in the oil industry.

• Excellent organizational abilities and ability to work in a structured manner.

• Desired traits include teamwork, adaptability, networking, aware of cultural differences

• Good understanding of Oil Markets and Price Risk Management.

• Good knowledge of commercial, operational and shipping (vetting and waterborne transport) processes for finished petroleum products.

• Good practical knowledge of Legal and Contractual aspects, Finance (Credit, Cost Control, Treasury), Quality and loss control.

• Strong analytical, reporting problem-solving skills, solution-oriented attitude, collaborative mind-set, proactivity.

• Strong communication, leadership and negotiation skills.

• Highly motivated and strong sense of commitment and flexibility.

• Fluent in English.

Job Summary:

The Legal & Compliance Manager is responsible for all areas of logistics/transportation including process design, safety, compliance with DOT regulations, cost efficiency for the team, and customer service. Work with other teams to resolve logistics related issues and provide customer support, when needed. Analysing moderately complex contracts, researching and preparing draft contract specifications, policies, and procedures, interpreting contract requirements to vendors, contractors, clients, and recommending contract changes based on observable needs.

Roles & Responsibilities

· Ensures business processes is following the relevant legal guideline in an ethical manner while meeting its business goals.

· Responsible for developing compliance activities, reviewing company policies, and advising management on possible risks.

· Develop and oversee control systems to prevent or deal with all the legal guidelines and internal policies.

· Evaluate the efficiency of controls and improve them continuously.

· Identify risks or non-conformity issues, draft, modify and implement company policies.

· Monitor enforcement of standards and regulations with collaborate with various department

· Identify possible compliance risks with assessing the business future ventures

· Identify compliance issues and provide advice or training.

· Keep abreast of regulatory developments within or outside of the company as well as evolving best practices in compliance control.

· Prepare reports for senior management and external regulatory bodies as appropriate.

· Managing litigation right from issuing/responding to notices to formulating litigation strategies to closely following up on matters with external counsel appointed by the Management

· Assisting & providing legal advices for Merger & Acquisition, Due Diligence, and ah-hoc matter.

Requirements

· Degree in Legal or related studies.

· At least 5 years of experience in a legal/compliance counsel/manager

· Experienced with China Entities, state-owned enterprises in China will be added advantage

· Good knowledge of legal requirements and procedures ideally within the trading or FMCG & supply chain management

· Good knowledge of the industry standards and regulations

· Excellent communication and interpersonal skills

· Bilingual in both English & Chinese

Job Summary:

The Human Resources Manager provides management-level leadership and guidance to the Management, in addition to performing all of the day-to-day HR functions. The Human Resources Manager is responsible for talent acquisition, diversity initiatives, internal staffing, on-boarding, conditions of employment, retention of staff, benefits, health management programming, performance appraisals, and setting, enforcing, and evaluating legally compliant human resources policies, procedures, and best practices.

Roles & Responsibilities

· Formulate, review, and implement effective HR policies and procedures that are in line with the organization’s goals and objectives

· Ensure compliance to Employment Act legislation changes and update policies, and reporting requirements by various government authorities.

· Maintain knowledge of employment laws, industry trends, and innovative HR best practices; ensure compliance and excellence in all aspects of the employment relationship.

· Developing and implementing HR strategies and initiatives aligned with the overall business strategy

· Bridging management and employee relations by addressing demands, grievances, or other issues

· Oversee day-to-day HR operations to ensure smooth operations relating to employees; On-boarding, off-boarding, employee benefits, payroll, insurances, work passes, etc.

· Identify and execute improvements to current programmes and processes.

· Administration of the performance management cycle on Company’s rewards programmes, eg. Variable incentives, Long-Term incentives.

· Drive employee engagement and wellness programmes

· Partner with hiring managers and/or recruiters on hiring and selection of candidates from junior to mid-level positions.

· Manage the new joiner’s orientation programme.

· Participate in M&A pre-transaction work, where necessary

· Assess current state readiness, identify implementation plan, and lead/participate in implementation

· Ad-hoc duties assigned by the management..

Requirements

· Degree in related field (i.e Human Resource, Business Administration.

· At least 5 years of related HR work experience, especially in HR management & operations, including compensation & benefits, employment practices, regulations, performance management , etc

· Experienced with China Entities, state-owned enterprises in China will be added advantage

· Demonstrates excellent multi-tasking, organization and prioritisation skills

· Ability to excel in a start-up, fast-paced and demanding environment.

· Structured-thinking and detail-oriented

· Excellent communication and interpersonal management skills

· Bilingual in both English & Chinese

• Identify and cultivate new business opportunities in untapped territories for the entire range of appliance products.
• Provide sales training sessions to importers and customers.
• Collaborate with sales support to ensure that orders, shipments, and payments are processed correctly.
• Analyze monthly sales results and generate reports for upper management.
• Accountable for overseeing project sales initiatives in Singapore and South-East-Asia, with a primary emphasis on presenting and securing luxury real estate projects by collaborating with designers, architects, contractors, consultants, and developers.

Requirements:

• Degree in Business Administration, Sales & Marketing or equivalent
• At least 5 years of experience in sales of premium home appliances
• Experienced in sales forecasting and establishing a customer base with developers, designers, architects, and consultants.
• Possess a profound understanding of the real estate and construction industry, along with a well-established professional network in Singapore and the APAC region.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1984199

Amazon Web Services (AWS) is the leading cloud provider, offering virtualized infrastructure, storage, networking, messaging, analytics, and other web computing services to customers all over the world. Within the AWS WW Commercial Sales (WWCS) organization, the Sales Strategy and Operations team is responsible for supporting Leadership, Sales, and Operational teams in achieving organizational objectives and driving continuous improvements in field productivity. We own and deliver “run the business” (RTB) operational cadences, build new mechanisms to support organizational growth and scale, and drive organizational initiatives.

This position will be responsible for leading and evolving Sales Planning for Asia-Pacific & Japan. As a member of the Sales Planning Mechanisms team, this person will lead of existing planning processes while driving net-new initiatives focused on improving scale and automation. This person will work closely with the sales strategy team to focus on in-year, organization-wide implementation of key initiatives.

The ideal candidate earns trust through performance and relationship building, thinks strategically and analytically about business challenges, has experience in program management and has a deep analytic background to assist the AWS APJ Commercial Sales organization in meeting its business objectives. The candidate will be a self-starter with a bias towards independent problem solving, a passion for identifying and eliminating bottlenecks, and has the foresight to anticipate business needs, make trade-offs, and balance business dynamics despite constraints.

The right candidate has a strong record of delivering results timely and effectively. You should have experience managing complex multi-country programs for sales engagement in large, multi-national, preferably tech organizations. The ideal candidate has broad technical skills, strong financial acumen, sales strategy experience, and a deep analytical background. Strong judgement, ability to manage through ambiguity and complexity as well as a demonstrated ability to influence without explicit authority are key to success.

Key job responsibilities

• Recruit, Hire, and Train a high-performing team to deliver on organizational goals and initiatives
• Build a strategic plan for how we manage all sales planning mechanisms.
• Develop innovative approaches to delivering operational solutions that scale.
• Represent the Commercial Sales organization in the development of new tools and automation in support of sales planning.
• Write business papers and deliver recommendations to executive leadership for consideration.
• Identify issues and challenges related to sales strategy projects, and drive timely resolution.

Our client is a fantastic B2B media and events business within the Fintech space. The business have the unique position with huge growth capabilities, offering the opportunity to enhance businesses. They are looking for a Senior PR Manager in Singapore that will be focused on enhancing brand awareness and leading the PR strategy.

The responsibilities of the Senior PR Manager will include:

• Leading PR strategy
• Overseeing the media relations for the business
• Managing the PR agency on how they craft all communications
• Building relationships with a network of journalists and influencers in the Finance, Media and Fintech industries
• Increasing brand awareness through clear messaging and the PR strategy
• Tracking and reporting media coverage
• Organising press conferences and media events
• Executing corporate communications plans and initiatives
• Crafting content including press releases, corporate decks, brochures, blogs or website copy where required
• Crafting crisis communications plan

Requirements for the Senior PR Manager

• Minimum 8 years of public relations, communications or journalism experience (Agency or in-house)
• Exceptional writing skills across multiple formats
• A creative communicator and storyteller
• A team player and collaborator who can manage multiple stakeholders, and work in a cross-functional team.
• Experience in FinTech or Financial Services is not essential but would be beneficial or at least an understanding of trends and key players where possible

Reg No.: (R22108421 ) | EA License No.: 11C4388

• Monitoring restaurant operations to ensure compliance with food safety standards and industry regulations
• Training staff on appropriate customer service techniques for different scenarios, such as handling complaints about food or service quality
• Reviewing financial reports to identify ways to improve profitability
• Ensuring that all employees are aware of any upcoming events or promotions so they can be promoted through social media channels
• Reviewing menus with chefs to ensure food quality standards are being met
• Managing the scheduling of employees to ensure adequate coverage during peak hours without overstaffing during slow times
• Hiring and training new employees, as well as terminating workers who are consistently underperforming or disruptive
• Maintaining communication with vendors to ensure that food supplies are adequate and prices are competitive
• Establishing long-term business goals and objectives to improve the overall performance of the restaurant

Why IMAPAC?

We are on an unrelenting mission to help biopharmaceutical businesses globally generate tangible growth. IMAPAC is a young social enterprise that conceptualizes, organizes and manages some of the industry’s most recognized international conferences with a social cause; the conferences always address a topic which will drive businesses and industries forward and create a positive social impact to the society and people. It is our aim to ensure the biopharma space is constantly evolving with our efforts. If you would like to be part of this, IMAPAC is just for you!

What is it like to work with IMAPAC?

IMAPAC isn't a corporate office, instead, we're a collaborative team that works hard and plays even harder. There's no old-school hierarchy, everyone's voice is heard. There is an enormous amount of guidance and support you can receive from our talented team in Singapore, Malaysia, the Philippines, India, and the United Kingdom. Our passion is to bring IMAPAC to greater heights and the company is going places.

About the role as Sponsorship Sales Manager- This is a great opportunity for someone to join the team and learn the ropes of B2B marketing sales, as well as being the main point of contact for our clients. You’ll be at the forefront of ensuring we reach greater heights.

What you can offer us?

• Generate leads and cold calling prospective customers
• Develop opportunities in target markets with support of marketing
• Nurturing and developing relationships with key customer accounts
• Attending face-to-face or virtual meetings with clients
• Providing specialist advice on the products and/or services you’re selling
• Attending events and networking, taking stands at exhibitions and conferences,
• Responding to incoming leads
• Meet Sponsorship sales targets for individual events
• Develop a continuous pipeline of leads to generate new business opportunities
• Maintain and produce sales reports for periodic meetings
• Travel for on-site management (if required)
• Being an integral part of the project team creating the most impactful business festival of the year
• Being a passionate advocate for the event and brand

What do you need to succeed in the above role?

• In all honesty, no fears of getting rejected by our clients
• Having the habit of planning ahead
• Not thinking that follow up is a hassle but a key tool
• Passionate and willing to learn about B2B sales
• An excellent communicator who can voice out their thoughts
• Positive attitude, cheerful and confident personality
• Looking to work somewhere fun. Yearning for more responsibilities and a reason to look forward to Mondays.

Great to Have

• If you have B2B sales experience for about 1 to 2 years at least, if not it is still okay
• Life science background

What You Will Gain: Visibility into the inner workings of a fast-growing conference industry

• Communicating and building relationships with potential business partners, associations, and vendors
• Exposure to and Experience with various sales strategies for B2B, LeadGen 360 and Market Intelligence products

Why Join Us? A positive work culture with colleagues is never a dull day at IMAPAC

• Creating an IMPACT itself by working with several clients and partners to bring the biopharmaceutical industry to great heights
• Constantly creating a meaningful opportunity for industry partners to network in the biopharma space
• Competitive remuneration, your efforts are recognized
• Opportunity to travel as and when required

Are you looking for a fantastic opportunity to excel in the world of B2B Sponsorship Sales for IMAPAC's lifescience division and be the driving force behind our clients' success?

What is the opportunity?

As the Relationship Manager, you will be responsible for building, developing and maintaining long term client relationships by drawing on your already strong personal contact network.

What will you do?

• Providing advice and investment solutions according to relevant legal and compliance requirements and sales efficiency standards and client profiling needs
• Be the brand ambassador for the bank to the clients
• Ensure and abide by the relevant KYC, Due Diligence, AML and Cross border activities and compliance to policies, procedures and regulatory requirements
• Follow and adhere to the bank’s code of ethics and the Cross Border regulations
• Assist in other ad-hoc projects and client related matters
• Deputizing other RMs on ad-hoc basis (if necessary)

What do you need to succeed?

Must-have

• Minimum 5 years’ professional experience successfully advising High Net Worth Clients
• Proven track record in acquisition success and extensive product and investment knowledge
• Outstanding relationship management capabilities with strong analytical, risk management, marketing, communication and interpersonal skills
• Strong knowledge of the Wealth Management industry with deep understanding around the Compliance and Regulatory framework
• Fluency in English and relevant local language skills subject to the respective country teams
• Strong client acquisition, retention and business development skills
• CACS Paper 1 and 2

Nice-to-have

• Degree educated

Job Description:

• Handling tax compliance for a fixed portfolio of clients;
• Advising on replies to IRAS queries;
• Able to work on ad-hoc advisory projects;
• Handling basic GST filing and queries.

The ideal candidate should possess the following:

• At least 1-5 years of relevant tax compliance or advisory experience preferably with a CPA firm in Singapore;
• Bachelor's degree in Accounting, Finance or other business related field; and
• Professional qualification as recognised by ISCA or SIATP.

[What the role is]

You will play a vital role in managing the Finance for 2 subsidiaries (fund management and building owner) as well as in-charge of the fund operations for one of the subsidiaries.

[What you will be working on]

Finance

• Responsible for full sets of accounts and the preparation of annual report according to FRS and statutory requirements
• Facilitate timely closing of monthly accounts and review postings of AR, AP, GL entries in the accounting system
• Timely submission of management reports, including reporting to Board of Directors, with analysis on financial variance in P&L and Balance Sheet items
• Review of Budget and Forecast
• Quarterly GST reporting
• Assist tax agents to finalise tax for submission to IRAS and work with tax agents/advisors for tax incentive applications
• Liaise with external auditors to resolve accounting issues and co-ordinate audit process
• Improve on internal control process and follow-up with internal and external audit findings
• Responsible for any regulatory filling required (for fund management subsidiary and SLF Trust Fund)
• Specifically for building owner:
• Function as Treasurer for the building’s MCST
• Oversee the billing/collection process and initiate discussion with the Managing Agent on actions to mitigate delay in collections
• Provide quick financial analysis of potential clients on their ability to pay

Fund operations

• Trade lifecycle management including confirmations/settlements and reconciliation
• Review of Net Asset Value calculation and accounts performed by the Fund Administrator for SLF Trust Fund
• Liaise with Trustee, Fund Administrator, middle office service provider and custodian on matters relating to SLF Trust Fund
• Review of monthly performance reports of the SLF Trust Fund
• Support in the development/review of operating policies and procedures including the operations process for new products

[What we are looking for]

• At least 8 years of relevant experiences in Finance and Fund operations in the Investment/Asset management sector
• Experience in end-to-end trade operations lifecycle will be a plus
• Able to work in a small set-up with broad exposures
• Excellent analytical, interpersonal and communication skills with experience in formal report writing.
• A creative problem-solver, hands-on team player with ability to plan, prioritise and manage workload to deliver quality work timely
• Proven track record in driving process improvements and team development
• Degree in Accountancy or professional accounting qualifications

about the company

A leading European bank with a strong presence in the APAC market.

about the job

Key duties include but are not limited to:

• Manage a diverse portfolio of NBFI clients and recommending products and services solutions to serve client business needs, selling and cross-selling to increase wallet share
• Developing strong understanding of regulatory requirements, market trends and knowledge of clients and their business
• Attending calls and client meetings
• Working to improve business strategy, improve touch points with clients, in collaboration with internal and external stakeholders
• Preparing and presenting decks on recommended services for new and current clients
• Handle loan agreements and documentation
• Handling credit reviews and credit monitoring, AML/CDD/KYC matters, in compliance with bank policy and regulations
• Improve workflow on operations and processes

about the manager/team

You'll be working alongside experienced senior members in the team and part of a dynamic team with good teamwork and working culture

skills and experience required

• Degree in Accountancy, Business Management, Banking & Finance and Economics
• At least 2 years of credit and/or coverage relationship manager experience in banking
• Well-versed in banking products, loans, financial market, fund finance and debt capital markets
• Strong knowledge in credit analysis and financial analysis such as financial spreading

To apply online please use the 'apply' function, alternatively you may contact Judy at judy.low[@]randstad.com.sg or drop me a message on LinkedIn at https://www.linkedin.com/in/judy-low-bb09619a

(EA: 94C3609/ R22110790)

What You'll Be Doing:

• Lead the strategic planning and execution of initiatives aimed at enriching the manual trading journey for users across various segments.
• Define and execute the product roadmap for trading experience enhancements, incorporating insights from user research, competitor analysis, and industry best practices.
• Collaborate seamlessly with cross-functional teams, including design, engineering, data analysis, and marketing, to transform user-centric ideas into tangible product features and improvements.
• Conduct in-depth analysis of user behavior and feedback to identify pain points, opportunities, and trends, driving iterative improvements in the trading journey.
• Develop strategies to cater to the unique needs of advanced traders, speculating traders, and novice traders, adapting the trading platforms to cater to their distinct preferences and requirements.
• Establish a comprehensive understanding of the trading landscape, including market trends, chart analysis, and emerging technologies, and integrate these insights into product development strategies.
• Work closely with UX/UI designers to optimize the layout and usability of trading interfaces, ensuring a seamless and intuitive experience for users.
• Collaborate with engineering teams to ensure the efficient implementation of new features and improvements, maintaining a balance between innovation and operational feasibility.
• Measure and evaluate the impact of trading experience enhancements through well-defined metrics, utilizing data-driven insights to refine strategies and deliver optimal outcomes.

What We Look For In You:

• Min. Bachelor's degree in a relevant field or equivalent practical experience.
• 5+ years of product management experience with a proven track record of enhancing user experiences in trading or related domains.
• Solid background in manual trading processes, encompassing both APP and WEB platforms, coupled with a profound understanding of the needs and preferences of different trader personas.
• Demonstrated ability to translate user insights and feedback into actionable product improvements.
• A strong command of user experience, meticulous attention to detail, and a successful track record of crafting or optimizing highly regarded consumer-facing products.
• Exceptional leadership and collaboration skills, capable of aligning cross-functional teams towards a unified vision and executing complex projects.
• Strong analytical mindset, adept at using data to drive decision-making and validate hypotheses.
• Passion for the fintech industry and a deep interest in understanding trading behaviors, market dynamics, and emerging trends.
• Excellent communication skills with the capacity to convey complex ideas clearly and effectively.

EA Personnel: Celine Tan Si Ling

CEI Reg No: R1104662

EA Licence No: 99C4599

Senior Maintenance Manager

Working Hours: 5days (Mon-Fri), 8 am to 4.30 pm.

Work location: Jurong Island (Transport provided at Jurong East)

Salary: $8,000 to $9,500

Responsibilities：

• Management of annual/specific Project and Maintenance activities/budgets (both Mechanical and E&I) throughout fiscal year to achieve department goals.
• Ensuring that the relevant maintenance strategies as well as industry best practices are applied to the activities for maintenance and modifications in the plant to achieve reliability and availability of plant equipment of the highest level.
• Ensures all plant and equipment is maintained to the highest level of safety for work to avoid lost time accidents, with immediate response and thorough investigations and corrective actions for all hazardous occurrences and accidents.
• Ensure all Mechanical and E&I maintenance activities are carried out in accordance with the Company’s HSEQ Standards, statutory requirements, Company Maintenance & Management System, and best industry maintenance practices.
• Ensuring that there are adequate procedures and systems put in place for maintenance activities conducted within the process plant.
• Oversee all facilities planning and operations/functions including the maintenance, modification control of equipment, space allocation, move and construction.
• Works with counterparts in parent and subsidiary companies on technology transfers to raise maintenance performance standards.
• Line management responsibility for Maintenance team members.
• Approval of all work requests for equipment maintenance and modifications related to improvements and safety of process and plant.
• Approval of requisition for new equipment and maintenance spares.
• Approval of Contractors’ daily timesheets.
• Approval of the daily maintenance activities and modifications in the plant.
• Approval of grade change maintenance activities, in consultation with production department
• Planning and managing the shutdown maintenance.
• Provide training needs of Maintenance team members to ensure that they have the necessary skills and competencies to carry out their work in an efficient manner.
• Assessment and review of in-house contractors’ performance and the contract.
• Undertakes special assignments or projects as directed by the Manufacturing Director

Requirements:

• Degree in related discipline.
• Experiences in the chemical industry Singapore as Manager or Assistant manager.
• Experiences and knowledge about maintenance of mechanical rotating equipment and static facilities.
• Experiences as E&I Process/Maintenance Engineer at chemical plant or manufacturing facility.
• Knowledge about and to be familiar with high voltage power supply/MCC, control panel and/or DCS design and system to manage establishment will be an advantage.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Job Description:

· Chartering in of tonnage to perform and balance company’s cargo book

· Chartering out of tonnage to employ company’s current fleet of vessels

· Negotiating and trading of charterparties for tonnage and cargo contracts

· Ensuring timely performance and meeting the requirements of charterers

· Developing new business across all sizes and regions

· Managing and improving relationships with existing brokers, owners and charterers

· Communicating and cooperating internally with worldwide offices as well as externally with brokers, agents, owners and charterers

· Rating of cargoes from charterers and developing new routes, cargoes and markets

· Following and managing voyages with operations department and post fixture to ensure smooth performance

· Collecting and analysing market information, trends and developments

· Taking ownership and responsibility on new projects

· Travelling for the needs of the company and clients

Job Requirements:

· 4-7 years of experience working in the dry bulk sector either as owners, operators, brokers or charterers

· Fluency in English is highly preferred

· Thorough knowledge of standard chartering practices, charterparty terms and trade requirements

· Experience in negotiating and closing of business deals

· Good communication and interpersonal skills

· Independent, proactive and ability to perform well under pressure

· Adaptability and openness to the ever changing international environment, sensitivity to different working cultures and practices

· Strong problem solving skills and outside the box thinking

What You'll Be Doing:

• Collaborate with cross-functional teams to identify mutual problems that are impacting internal feedback
• Conduct in-depth analysis and gather insights to understand the root causes of these issues.
• Collaborate with engineering and product teams to develop and implement technical solutions effectively.
• Lead and drive projects aimed at resolving mutual problems, ensuring alignment with company goals and timelines.
• Facilitate effective communication between product and engineering teams, ensuring a clear understanding of requirements and expectations.
• Lead the enhancement of our internal feedback mechanism, working closely with stakeholders to gather requirements and prioritize improvements.
• Leverage your engineering background to understand technical challenges and provide valuable insights to the teams.
• Proactive, solution-oriented mindset.

What We Look For In You:

• Min. Bachelor's degree in engineering or a related field.
• Engineering background and a deep understanding of technical concepts.
• Strong communication skills and the ability to work effectively with diverse teams.
• Excellent problem-solving and analytical skills.
• Proven experience (5+ years) as an Engineer or Technical Product Manager, with a successful track record in problem-solving and collaboration.

EA Personnel: Celine Tan Si Ling

CEI Reg No: R1104662

EA Licence No: 99C4599

Job Description:

• Maintain client relationships, promptly address online inquiries.
• Explore business development opportunities, drive customer acquisition, and new user growth.
• Assist Key Account Manager in establishing strategic relationships and partnerships with key industry players, institutions, and vendors.

Job Requirements:

• Bachelor's degree or above.
• Prior experience in international fintech/tech/startup companies preferred.
• Good understanding of the cryptocurrency and blockchain world is advantageous.

Assistant Manager, Group Contact Centre

Overview and purpose of the position

NUHS provides healthcare delivery through the National University Hospital (NUH), Ng Teng Fong General Hospital (NTFGH), Jurong Community Hospital, Alexandra Hospital (AH) and the National University Polyclinics (NUP). Currently, the institutions have their own Contact Centres to handle enquiries and appointment scheduling requests from patients and the public.

As an Assistant Manager, your role is to drive change, determine operational strategies, capacity planning and performance reviews together with Institution Lead.

Job Responsibilities

• Supports the Institution Lead to oversee and manage the operations by:Assisting in leave and roster planning and manages roster of staff for daily operations
  Preparing documents for annual budgeting cycle and monitor budget utilization
  Sharing and broadcasting updates to the team
  
• Ensures that call / email audits are completed. Conducts performance appraisal of staff regularly by developing and reviewing staffs’ actions plans.
• Manage and resolve complex feedbacks which are escalated by Service Team Leaders and handles staff’s disciplinary issues.
• Implement quality improvement projects to promote service standard and quality improvement of the contact centre with Institution Lead.
• Prepare monthly performance report for updates to management with Institution Lead.

Job Requirements

• A recognised Degree in any discipline. Fresh graduates are welcomed.
• Preferably with relevant experience in Healthcare or/and Contact Centre, and knowledge of contact centre processes and systems
• Possess exceptional interpersonal and communication skills with the ability to develop strong working relationship at various levels
• Strong leadership qualities with the ability to motivate and nurture the team to meet operational goals
• Self-directed, resourceful and self-motivated with an analytical mind and good problem-solving skills
• Able to multi-task and work under a stressful environment
• Proficient in MS Office applications
• Candidates with supervisory role are preferred

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

EY is the most globally integrated professional services organization which encompasses a separate business unit dedicated exclusively to the financial services marketplace. Join Financial Services (FSO) and you will work with multi-disciplinary teams from around the world to deliver a global market perspective. Aligned to key industry groups including banking and capital markets, wealth and asset management and insurance, we are a leading provider of integrated assurance, advisory, tax, and transaction services dedicated to assisting financial institutions in navigating complex regulatory environments and managing technology risks effectively. We are committed to delivering exceptional service and innovative solutions to our clients.

About the Opportunity

The financial services industry is faced with unprecedented technology risks and challenges. The ability to identify and address these rapidly evolving technology risks is key to providing assurance to their stakeholders in support of their business performance and compliance to regulations. Our Regulatory services in Technology Risk & Compliance are designed to provide financial regulators and financial institutions with assurance over the design adequacy and operating effectiveness of their IT controls based on industry and regulatory requirements, such as those from NIST and the MAS.

As an Audit Manager specialising in regulatory assurance services within Technology Risk Management, you will lead and manage engagements to assess and ensure compliance with regulatory requirements and industry standards in information technology for financial institutions. You will oversee a team of professionals to conduct audits, identify areas of risk, assess the technology risk maturity and the design and operating effectiveness of the controls to address relevant technology and cybersecurity risks. You will also provide strategic guidance to clients to enhance their risk management practices and provide recommendations for enhancing controls and processes.

You will be leading industry and regulatory assessment services that will directly support C-suite discussions and important business decisions regarding compliance and quality of the organisation’s risk management programs. This role helps you build deep and professional knowledge across the various sectors in Financial Services in the Banking and Capital Markets, Wealth and Asset Management and Insurance sector. You will also be part of the high-performing teams that deliver exceptional client service, enabling organisations to grow, innovate, protect and optimise their business performance – playing your part in building a better working world.

Your Key responsibilities

• Lead and manage regulatory assurance engagements focusing on technology risk management processes and controls for financial institutions, ensuring the timely and high-quality delivery of services
• Plan, coordinate, and execute audit procedures to assess the overall risk profile of the client, establish areas of assessment focus and thematic risks based on industry and regulatory requirements. Evaluate the effectiveness of internal controls related to IT systems, cybersecurity, data privacy, and regulatory reporting based on regulatory, policy and other relevant stipulations
• Assess the adequacy of risk management frameworks and controls in mitigating technology related risks, including but not limited to operational, security and compliance risks, to identify areas for improvement and enhancement
• Interpret and apply regulatory requirements, standards and frameworks relevant to financial institutions in the context of audit engagements
• Develop comprehensive reports detailing observations and recommendations. Support the presentation of our perspective of identified observations and recommendations to the Board of Directors, Senior Management or other delegate management bodies of the client
• Collaborate closely with clients to understand their business objectives, risk appetite and regulatory obligations, providing strategic insights and guidance tailored to their needs
• Stay abreast of emerging trends, regulatory changes, and industry developments in technology risk management to ensure audit approaches and procedures remain current and effective
• Mentor and develop team members, providing coaching, training, and feedback to support their professional growth and development
• Engage in continuous improvement initiatives to enhance audit processes and tools for increased efficiency and effectiveness

You should be comfortable in a client-facing environment, be knowledgeable in the subject matter of technology risk and cybersecurity, and possess strong project management, analytical and team collaboration skills. It is essential that you are able to demonstrate integrity and professionalism in the course of work.

Expected Qualifications

• Bachelor Degree in Information Technology, Information Systems Management, Computer Engineering, Computer Science, Cybersecurity or similarly related discipline. Professional certifications such as CISA, CISSP, CISM, is preferred
• Minimum of 5 years of experience in internal or external audit, risk management, or compliance within the financial services industry, with a focus on IT / technology risk management/ cybersecurity. Candidates with experience in internal audit covering technology risks and cybersecurity will be considered
• Deep understanding of technology risks faced by financial institutions, regulatory requirements and standards applicable to financial institutions, and internationally accepted IT or Cybersecurity standards and frameworks (e.g. NIST, COBIT, ITIL, ISO 2700x), with the ability to interpret and apply them effectively
• Having proven track record of leading and managing regulatory assurance engagements, including planning, execution and reporting will be advantageous
• Strong analytical, problem-solving and communication skills, with the ability to coney complex technical concepts clearly and persuasively
• Excellent project management and leadership skills, with the ability to prioritise tasks, allocate resources, and meet deadlines effectively
• Collaborative mindset with a demonstrated ability to build relationships, influence stakeholders and work effectively in a team-oriented environment